Embedded Systems Engineer Jobs - Amman Jordan
1394 Jobs Found
<p><h4>Description</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li>
<li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li>
<li>Monitor customer health, usage, spend trends, and churn risks proactively</li>
<li>Drive customer retention and reduce churn across the assigned portfolio</li>
<li>Identify expansion and upsell opportunities where relevant</li>
<li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li>
<li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li>
<li>Ensure customers are utilizing the platform correctly and adopting relevant features</li>
<li>Handle escalations professionally and maintain strong customer communication</li>
<li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li>
<li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li>
<li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li>
<li>Strong communication and relationship-building skills</li>
<li>Strong organizational and follow-up skills</li>
<li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li>
<li>Commercial awareness and ability to identify customer risk and growth opportunities</li>
<li>Ability to work cross-functionally with multiple internal teams</li>
<li>Problem-solving mindset and ability to handle customer escalations calmly</li>
<li>Fluent in English and Arabic</li>
</ul>
<p><strong>Nice-to-have skills</strong></p>
<ul>
<li>Experience working in SaaS, telecom, cloud, or contact center environments</li>
<li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li>
<li>Understanding of customer retention and revenue metrics</li>
<li>Experience handling operational workflows and customer lifecycle management</li>
<li>Experience working with SMB or scaled customer portfolios</li>
<li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li>
</ul>
<p><strong>What success looks like in this role</strong></p>
<ul>
<li>Maintaining strong retention across the assigned portfolio</li>
<li>Proactively identifying and reducing churn risks</li>
<li>Efficiently managing a large number of customer accounts without compromising customer experience</li>
<li>Driving customer engagement and platform adoption</li>
<li>Maintaining strong operational discipline and customer follow-up</li>
<li>Supporting revenue growth and protection initiatives across the portfolio</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Reporting to the assistant director, engineering, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offers professional, engaging and friendly service.</li>
<li>Communicate with engineering management and team leader in regards to possible improvements and increased efficiency.</li>
<li>Carry out planned and unplanned maintenance programs for the various systems of accommodation.</li>
<li>Coordinate and inform engineering management and team leader of any disruptions to service of any kind.</li>
<li>Always utilize safe work practices, efficient methods, proper preventative maintenance and repair to equipment.</li>
<li>Cleans and maintains areas of responsibility according to set standards and procedures.</li>
<li>Ensure that all the assets of accommodation (housekeeping and engineering) are in proper state and not being misused.</li>
<li>Maintain equipment in a proper state of cleanliness and repair.</li>
<li>Attend daily briefings with supervisor and take on daily assigned tasks.</li>
<li>Report lost and found articles to the housing manager or assistant accommodation manager immediately.</li>
<li>Handle colleague complaints, reporting them to supervisor immediately.</li>
<li>Record room status in allocated section accurately.</li>
<li>Comply with hotel’s health, safety and hygiene policy.</li>
<li>Adhere to personnel grooming and hygiene standards.</li>
<li>Attend meetings and training sessions as required.</li>
<li>Any additional duties assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school graduate, related technical or trades certification.</li>
<li>At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry.</li>
<li>Proficient in MV/LV repair and maintenance plus basic knowledge of one other building operations skill set.</li>
<li>The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li>
<li>The ability to work independently with good interpersonal skills.</li>
<li>A creative, practical and pro-active approach to problem solving.</li>
<li>An energetic and dynamic personality.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Reporting to the assistant director, engineering, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offers professional, engaging and friendly service.</li>
<li>Communicate with engineering management and team leader in regards to possible improvements and increased efficiency.</li>
<li>Carry out planned and unplanned maintenance programs for the various systems of accommodation.</li>
<li>Coordinate and inform engineering management and team leader of any disruptions to service of any kind.</li>
<li>Always utilize safe work practices, efficient methods, proper preventative maintenance and repair to equipment.</li>
<li>Cleans and maintains areas of responsibility according to set standards and procedures.</li>
<li>Ensure that all the assets of accommodation (housekeeping and engineering) are in proper state and not being misused.</li>
<li>Maintain equipment in a proper state of cleanliness and repair.</li>
<li>Attend daily briefings with supervisor and take on daily assigned tasks.</li>
<li>Report lost and found articles to the housing manager or assistant accommodation manager immediately.</li>
<li>Handle colleague complaints, reporting them to supervisor immediately.</li>
<li>Record room status in allocated section accurately.</li>
<li>Comply with hotel’s health, safety and hygiene policy.</li>
<li>Adhere to personnel grooming and hygiene standards.</li>
<li>Attend meetings and training sessions as required.</li>
<li>Any additional duties assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school graduate, related technical or trades certification.</li>
<li>At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry.</li>
<li>Proficient in MV/LV repair and maintenance plus basic knowledge of one other building operations skill set.</li>
<li>The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li>
<li>The ability to work independently with good interpersonal skills.</li>
<li>A creative, practical and pro-active approach to problem solving.</li>
<li>An energetic and dynamic personality.</li>
</ul></p><p></p>
<p><h4>Company Overview</h4>
<p>Optimiza is a regional systems integration and digital transformation company delivering consulting, business, and technology solutions across multiple industries. We help organizations implement and evolve technology solutions that are secure, reliable, and built to support long-term business needs. Within our Information Technology and Services practice, we work closely with customers to deliver high-quality outcomes across complex enterprise environments.</p>
<br>
<h4>Role Summary</h4>
<p>As a Delivery Manager, you will play a central role in driving the successful delivery of Oracle APEX-based insurance and enterprise applications. This role is focused on delivery ownership, coordination, and accountability, ensuring projects move forward with the right structure, visibility, and operational discipline. You will work across customer, product, development, QA, and implementation teams to keep delivery on track, maintain quality standards, and support strong client relationships throughout the lifecycle.</p>
<br>
<h4>Responsibilities</h4>
<li>Oversee and manage the end-to-end software delivery lifecycle, ensuring adherence to SLAs and client expectations.</li>
<li>Lead, mentor, and develop delivery team leads and developer teams.</li>
<li>Coordinate with cross-functional teams to deliver business outcomes.</li>
<li>Identify process improvements and implement best practices.</li>
<li>Manage budgets and resource allocation tied to delivery schedules.</li>
<li>Build strong client relationships and provide status reporting, dashboards, and timeline updates.</li>
<li>Manage delivery execution for Oracle APEX implementation, customization, enhancement, integration, and support projects.</li>
<li>Coordinate scope, schedule, resources, dependencies, risks, and priorities across customers, product, development, QA, and implementation teams.</li>
<li>Ensure deliverables are planned, tracked, reviewed, and delivered to agreed quality standards and contractual commitments.</li>
<li>Monitor progress, identify blockers, manage escalations, and resolve risks and issues.</li>
<li>Facilitate alignment across requirements, design, implementation readiness, testing, deployment, and post-go-live support.</li>
<li>Review project status, RAID logs, resource utilization, change requests, acceptance criteria, and delivery KPIs.</li>
<li>Support customer communication, steering meetings, and formal handovers.</li>
<li>Ensure lessons learned, documentation, release notes, deployment plans, and support transition materials are prepared.</li>
<li>Promote delivery governance, continuous improvement, and consistent project execution practices.</li>
<br>
<h4>Requirements</h4>
<h4>Qualifications</h4>
<p><strong>Educational qualifications</strong></p>
<li>Bachelor’s degree in computer science, software engineering, information systems, computer engineering, or a related technical field.</li>
<li>Project management education or equivalent professional training is a must.</li>
<br>
<p><strong>Experience needed</strong></p>
<li>10-12 years of experience in software delivery management, implementation management, project management, or customer-facing technology delivery.</li>
<li>Previous experience in managing multiple teams across the SDLC in Waterfall and Agile environments.</li>
<li>Previous experience in the insurance field is a plus.</li>
<br>
<p><strong>Trainings / Certificates</strong></p>
<li>PMP, PRINCE2, Agile/Scrum, or equivalent certification is preferred.</li>
<li>ITIL Foundation certification is preferred.</li>
<li>Training in customer communication, risk management, UAT, and release governance is preferred.</li>
<br>
<p><strong>Technical Qualifications</strong></p>
<li>Knowledge of Oracle APEX product delivery lifecycle and implementation concepts, and Oracle Forms and Reports delivery lifecycle and implementation concepts.</li>
<li>Experience with project planning, scope management, risk management, issue tracking, and stakeholder communication.</li>
<li>Working knowledge of SQL/PLSQL, system integrations, application testing, deployment processes, and production support.</li>
<li>Knowledge of UAT, go-live readiness, cutover planning, and handover practices.</li>
<li>Experience with customer-facing communication, reporting, governance, and escalation management.</li>
<li>Eligible to work in Jordan.</li>
<br>
<h4>Benefits</h4>
<li>Class A health insurance</li></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
<h2 ><b><span >RECRUITMENT NOTICE</span></b></h2>
<h2 ><b><span >INTERNAL & EXTERNAL</span></b></h2>
<p class="MsoBodyText" ><span >The French section of Médecins Sans Frontières is recruiting for its project in <b>Amman</b></span></p>
<p class="MsoNormal" ><b><u><span >Driver - Daily Worker Pool</span></u></b></p>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoBodyText" ><b>CONTEXT</b><br>
Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <b>For more information, visit our Arabic website</b>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u><span >.</span></u></p>
<p class="MsoBodyText" > </p>
<p class="MsoBodyText" >Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after <span >discharge.</span></p>
<p class="MsoBodyText" > </p>
<p class="MsoNormal" >Médecins<span > </span>Sans<span > </span>Frontières<span > </span>Reconstructive<span > </span>Surgery<span > </span><span >in Amman </span>are<span > </span>seeking<span > </span>a <b><span >Drivers for our Daily Worker Pool.</span></b></p>
<p class="MsoNormal" ><b><span>DIMENSION OF POST</span></b></p>
<p class="MsoNormal" ><span>Reconstructive Surgery Hospital with an average of 550 admissions per year, over 1000 surgeries annually, 72 surgical beds and 126 rehabilitation beds, 2 OTs for orthopedic, maxillo-facial and plastic reconstructive surgeries, OPD with an average 550 consultations / month, physiotherapy and psychosocial department, and Antimicrobial Resistance activity (Stewardship, IPC and Micro laboratory) within the hospital.</span></p>
<p class="MsoNormal" ><b><span>SCOPE OF RESPONSIBILITIES:</span></b></p>
<p class="MsoBodyText2" ><span >Performing the tasks of transporting authorized goods and passengers in an MSF vehicle, ensuring its technical and safety conditions and respecting the country's traffic rules and MSF security rules, to provide a safe, smooth and efficient service.</span></p>
<p class="MsoBodyText2" ><span > </span></p>
<p class="MsoListBullet" ><b><span lang="EN-GB" >ACCOUNTABILITIES:</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Checking daily, the technical conditions of the assigned vehicle (state of the tires, oil, fuel, brakes, radio equipment, spare parts, etc.), performing weekly check according to the MSF Logbook, refilling it when necessary, and keeping it clean to ensure it can be driven in perfect conditions. Carrying out a handover if another uses the vehicle</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring the security of passengers in the vehicle, driving carefully, observing speed limits and traffic rules in the country as well as MSF security rules, in order to avoid car accidents.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring all passengers have all necessary papers in order before travelling, and ensuring non-MSF staff sign disclaimers of responsibility before using the vehicle</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring correct loading and unloading of the vehicle, submitting the documents to the receiver of the goods, checking the status of delivered goods, returning the duly completed documents to Logistics and ensuring that the goods have the necessary documents</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensuring that all vehicle documents and the driver's driving license are valid and in the vehicle.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Informing the line manager of any incident involving the transportation of passengers and/or goods.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure the safe transport of Patients during movements to hotel, airport, and external appointments </span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Provide needed assessment to Patients for entering and exiting the vehicle during transport </span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >On call when needed to drive the ambulance during times of emergency. </span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Knowing and respecting the security rules related to vehicle movements, specifically those related to customs, checkpoints and roadblocks. Ensuring all passengers know and respect the security rules</span></p>
<p class="MsoListBullet" ><span > </span><b ><u><span lang="EN-GB" >MSF Section/Context Specific Accountabilities</span></u></b></p>
<p class="MsoListBullet" ><b>Safety and Compliance</b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Garanti compliance with MSF’s road safety protocols, including the Amman Road Safety SOP and internal fleet regulations.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Garanti pre-departure checks daily (vehicle condition, documentation, safety equipment, patient load protocol).</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Always ensure all passengers respect rules. Informe your manager if rules are not respected.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Garanti that mobile devices use are only through authorized hands-free systems. One ear must remain free to preserve situational awareness.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Contribute to reporting any misuse of MSF vehicles, including unauthorized passengers or personal shopping, directly to the line manager.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Patient Transport & Welfare</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Ensure safe and respectful assistance to all patients during entry and exit from the vehicle.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Contribute to alert to the patient’s behavior and health status; report any concern immediately to the hospital logistic manager.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure vehicles are disinfected after every patient transfer in coordination with the hygiene team and IPC standards.</span></p>
<p class="MsoListParagraphCxSpLast" ><span > </span></p>
<p class="MsoNormal" ><b><span>Training and Institutional Obligations</span></b></p>
<p class="MsoListParagraph" ><span ><span>·<span > </span></span></span><span >Ensure participation in all mandatory training related to safety, emergency response, patient care, and vehicle use, which is considered a functional requirement for the role.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Communication and Coordination</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Ensure the log all movement data in the online tracking system and paper logbook when required following standard instruction.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure the notification of departure and arrival times to their supervision.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Ensure communication on road incidents, technical issues, or patient-related alerts immediately to line management.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Contribute to other staff in understanding and complying with transport safety rules. Raise any resistance or misconduct encountered.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Garanti reactivity in response to emergency movement in the hospital.</span></p>
<p class="MsoListParagraphCxSpLast" > </p>
<p class="MsoNormal" ><b><span>Fleet Efficiency and Environmental Responsibility</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Contribute to eco-driving principles and optimize vehicle usage to reduce unnecessary mileage and fuel consumption.</span></p>
<p class="MsoListParagraphCxSpLast" ><span ><span>·<span > </span></span></span><span >Ensure Proactive report of mechanical issues or damage to logistics supervisors.</span></p>
<p class="MsoNormal" ><span> </span></p>
<p class="MsoNormal" ><b><span>Behavior and Conduct</span></b></p>
<p class="MsoListParagraphCxSpFirst" ><span ><span>·<span > </span></span></span><span >Maintain a professional demeanor with patients, colleagues, and external parties. Avoid unnecessary interaction with authorities unless instructed.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Uphold the image of MSF by wearing proper attire and ID, and by always acting respectfully.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Refrain from intervening in patient conflicts, disciplining patients, or engaging in any form of verbal aggression.</span></p>
<p class="MsoListParagraphCxSpMiddle" ><span ><span>·<span > </span></span></span><span >Drivers are not authorized to enforce rules on patients beyond those concerning immediate transport safety. Non-compliance must be reported, not handled directly.</span></p>
<p class="MsoListParagraphCxSpLast" ><span > </span></p>
<p class="MsoListParagraphCxSpLast" ><strong><span >REQUIRED PROFILE:</span></strong></p>
<table border="1" cellpadding="0" cellspacing="0" class="MsoNormalTable" width="100%">
<tbody>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Education</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span>Essential literacy and driving license (level 5). Good knowledge of country roads</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Experience</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Essential 2 years minimum of previous driving experience</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Desirable experience with specific vehicles to use (4x4,<span> </span>etc.)</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Desirable in MSF or other NGOs</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Languages</span></b><span lang="EN-GB"><span> </span></span></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span>Mission language and local language essential</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Knowledge</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Desirable knowledge of basic mechanics</span></p>
<p class="MsoNormal" ><span ><span>•<span > </span></span></span><span >Good knowledge of mission area roads</span></p>
</td>
</tr>
<tr>
<td valign="top" width="19%">
<p class="MsoNormal" ><b><span lang="EN-GB">Competencies</span></b></p>
</td>
<td valign="top" width="80%">
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Results and Quality Orientation <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span >•</span><span ><span > </span>T</span></span><span lang="FR-CH" >eamwork and Cooperation <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" >•<span > </span></span><span lang="FR-CH" >Behavioural Flexibility <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Commitment to MSF Principles <b>L1</b></span></p>
<p class="MsoNormal" ><span lang="FR-CH" ><span>•<span > </span></span></span><span lang="FR-CH" >Stress Management <b>L2</b></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" ><b><span> </span></b></p>
<p class="MsoNormal" ><b><span>WORK LOCATION: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>Amman, Jordan</span></p>
<p class="MsoNormal" ><b><span>CONTRACT: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>In case of current contract with MSF, amendment to the original contract with the same terms and conditions, with modifications on function and salary only.</span></p>
<p class="MsoNormal" ><b><span>STARTING DATE: </span></b><b><span dir="RTL" lang="AR-SA" ><span> </span></span></b><span>October 2026</span></p>
<p class="MsoNormal" ><span>Interested applicants should submit their application in English containing curriculum vitae, letter of motivation no later</span><span lang="EN-GB"> than </span><b><span lang="EN-GB">14<sup>th</sup> September</span></b><span lang="EN-GB"> to the following email:</span></p>
<p class="MsoNormal" ><span ><a href="mailto:msff-amman-recruitment@paris.msf.org">msff-amman-recruitment@paris.msf.org</a></span></p>
<p class="MsoNormal" ><b><span >O</span></b><b><span >nly candidates meeting the requirements will be called for interviews through their email addresses</span></b></p>
<p class="MsoNormal" ><span >Notice: No monetary transactions, neither demands of favors in kind, nor other types of favoritism will be tolerated in the recruitment process.<span> </span>MSF reserves the right to refuse hiring of a candidate who has benefitted from such acts. All illicit demands of these types may be pursued through the judicial system.</span></p>
<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Functional / Technical Skills</p><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>
<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control. Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers. Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols. Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience. Knowledge of store layout and key store functions to effectively guide customers and answer questions. Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks. Understanding of IKEA customer service standards and tone of voice when interacting with customers and children. Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone. Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance. Ability to identify and respond quickly to customer needs, safety concerns, or operational issues. Understanding of IKEA services and offers to provide basic information and guide customers to the correct department. Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p>
<h4>About the role</h4>
<p>We are looking for an experienced and strategically driven senior brand designer to join our in-house creative team. This role plays a key part in shaping and evolving Jeeny’s visual identity across Jordan and KSA, while leading the creative direction of campaigns, activations, performance marketing assets, and brand experiences.</p>
<p>The senior brand designer will be responsible for translating business objectives into visually compelling and culturally relevant creative outputs across digital, print, experiential, and in-app touchpoints, while maintaining consistency and strong brand standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the visual identity and campaign design direction across awareness and performance campaigns, ensuring high-quality and consistent branding across all touchpoints.</li>
<li>Design optimized brand and performance assets for platforms such as Meta, TikTok, Snapchat, Google, and other digital channels, ensuring strong storytelling, visual hierarchy, and conversion-focused execution.</li>
<li>Develop and present creative concepts, moodboards, and visual directions for campaigns, activations, and branding initiatives before production begins.</li>
<li>Act as a brand guardian by reviewing and finalizing major branding assets, ensuring consistency, quality, and alignment with Jeeny’s visual identity.</li>
<li>Conceptualize and execute activations, event branding, sponsorships, booths, and experiential campaigns, including supporting print and digital collateral.</li>
<li>Design in-app branding assets including banners, seasonal campaigns, app visuals, and gamified experiences to support product and growth initiatives.</li>
<li>Collaborate cross-functionally with marketing, product, commercial, and internal stakeholders to understand project objectives and deliver effective branding solutions.</li>
<li>Stay up to date with creative trends, emerging technologies, regional market insights, and design innovations to continuously evolve Jeeny’s visual language.</li>
<li>Manage multiple branding and campaign projects simultaneously while ensuring timelines, consistency, and quality standards are maintained.</li>
<li>Conduct quality assurance across creative outputs to ensure all designs are polished, error-free, and aligned with brand guidelines.</li>
<li>Leverage AI-powered creative tools to improve ideation, design efficiency, moodboarding, concept generation, image exploration, iconography, and visual experimentation, while ensuring final outputs maintain high creative quality, strong brand standards, and human-led design judgment.</li>
<li>Explore and recommend emerging creative technologies and AI tools that can enhance workflows, reduce repetitive production time, and improve overall creative output without compromising brand consistency.</li>
<li>Lead the localization of creative concepts and visual executions for the KSA market, ensuring campaigns reflect local culture, audience behavior, trends, and seasonal relevance while maintaining consistency with Jeeny’s overall brand identity and business objectives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in graphic design, visual communication, multimedia design, or a related field.</li>
<li>3+ years of experience in graphic design, branding, or visual communication.</li>
<li>Strong portfolio demonstrating expertise in brand campaigns, digital marketing creatives, visual identity systems, and activations.</li>
<li>Strong proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, After Effects, and Premiere.</li>
<li>Strong understanding of branding, layout, typography, color theory, composition, and visual storytelling.</li>
<li>Ability to work across digital, print, and experiential design environments.</li>
<li>Strong communication and teamwork skills with the ability to collaborate across multiple stakeholders.</li>
<li>Experience managing multiple projects simultaneously in fast-paced environments.</li>
<li>Strong attention to detail and passion for high-quality creative execution.</li>
<li>Experience with motion graphics, illustration, or UI asset creation is considered a plus.</li>
<li>Understanding of performance marketing and digital campaign best practices is an advantage.</li>
<li>Experience using AI-powered creative tools such as Gemini, Adobe AI, Midjourney, Freepik AI, ChatGPT, or similar platforms to support ideation, visual generation, research, and workflow optimization.</li>
<li>Strong understanding of AI limitations within branding and campaign design, with the ability to refine, adapt, and elevate AI-generated outputs into polished, brand-ready creative work.</li>
</ul>
<h4>Benefits</h4>
<h4>Why join Jeeny?</h4>
<ul>
<li>Be part of one of the leading mobility platforms in the region.</li>
<li>Work on impactful campaigns and creative initiatives across multiple markets.</li>
<li>Collaborate with cross-functional teams in a dynamic and fast-paced environment.</li>
<li>Opportunity to shape and evolve a growing regional brand identity.</li>
<li>Career growth and professional development opportunities.</li>
</ul></p><p></p>
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p>
<h4>About the role</h4>
<p>We are looking for an experienced and strategically driven senior brand designer to join our in-house creative team. This role plays a key part in shaping and evolving Jeeny’s visual identity across Jordan and KSA, while leading the creative direction of campaigns, activations, performance marketing assets, and brand experiences.</p>
<p>The senior brand designer will be responsible for translating business objectives into visually compelling and culturally relevant creative outputs across digital, print, experiential, and in-app touchpoints, while maintaining consistency and strong brand standards.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead the visual identity and campaign design direction across awareness and performance campaigns, ensuring high-quality and consistent branding across all touchpoints.</li>
<li>Design optimized brand and performance assets for platforms such as Meta, TikTok, Snapchat, Google, and other digital channels, ensuring strong storytelling, visual hierarchy, and conversion-focused execution.</li>
<li>Develop and present creative concepts, moodboards, and visual directions for campaigns, activations, and branding initiatives before production begins.</li>
<li>Act as a brand guardian by reviewing and finalizing major branding assets, ensuring consistency, quality, and alignment with Jeeny’s visual identity.</li>
<li>Conceptualize and execute activations, event branding, sponsorships, booths, and experiential campaigns, including supporting print and digital collateral.</li>
<li>Design in-app branding assets including banners, seasonal campaigns, app visuals, and gamified experiences to support product and growth initiatives.</li>
<li>Collaborate cross-functionally with marketing, product, commercial, and internal stakeholders to understand project objectives and deliver effective branding solutions.</li>
<li>Stay up to date with creative trends, emerging technologies, regional market insights, and design innovations to continuously evolve Jeeny’s visual language.</li>
<li>Manage multiple branding and campaign projects simultaneously while ensuring timelines, consistency, and quality standards are maintained.</li>
<li>Conduct quality assurance across creative outputs to ensure all designs are polished, error-free, and aligned with brand guidelines.</li>
<li>Leverage AI-powered creative tools to improve ideation, design efficiency, moodboarding, concept generation, image exploration, iconography, and visual experimentation, while ensuring final outputs maintain high creative quality, strong brand standards, and human-led design judgment.</li>
<li>Explore and recommend emerging creative technologies and AI tools that can enhance workflows, reduce repetitive production time, and improve overall creative output without compromising brand consistency.</li>
<li>Lead the localization of creative concepts and visual executions for the KSA market, ensuring campaigns reflect local culture, audience behavior, trends, and seasonal relevance while maintaining consistency with Jeeny’s overall brand identity and business objectives.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in graphic design, visual communication, multimedia design, or a related field.</li>
<li>3+ years of experience in graphic design, branding, or visual communication.</li>
<li>Strong portfolio demonstrating expertise in brand campaigns, digital marketing creatives, visual identity systems, and activations.</li>
<li>Strong proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, After Effects, and Premiere.</li>
<li>Strong understanding of branding, layout, typography, color theory, composition, and visual storytelling.</li>
<li>Ability to work across digital, print, and experiential design environments.</li>
<li>Strong communication and teamwork skills with the ability to collaborate across multiple stakeholders.</li>
<li>Experience managing multiple projects simultaneously in fast-paced environments.</li>
<li>Strong attention to detail and passion for high-quality creative execution.</li>
<li>Experience with motion graphics, illustration, or UI asset creation is considered a plus.</li>
<li>Understanding of performance marketing and digital campaign best practices is an advantage.</li>
<li>Experience using AI-powered creative tools such as Gemini, Adobe AI, Midjourney, Freepik AI, ChatGPT, or similar platforms to support ideation, visual generation, research, and workflow optimization.</li>
<li>Strong understanding of AI limitations within branding and campaign design, with the ability to refine, adapt, and elevate AI-generated outputs into polished, brand-ready creative work.</li>
</ul>
<h4>Benefits</h4>
<h4>Why join Jeeny?</h4>
<ul>
<li>Be part of one of the leading mobility platforms in the region.</li>
<li>Work on impactful campaigns and creative initiatives across multiple markets.</li>
<li>Collaborate with cross-functional teams in a dynamic and fast-paced environment.</li>
<li>Opportunity to shape and evolve a growing regional brand identity.</li>
<li>Career growth and professional development opportunities.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<br>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<br>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<br>
<h4>Key responsibilities</h4>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
<br>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
<br>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<br>
<h4>Technical skills (essential)</h4>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
<br>
<h4>Additional requirements</h4>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
<br>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<br>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<br>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h4>Additional requirements</h4>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h4>Educational qualifications</h4>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h4>Academic and/or professional experience</h4>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h4>Technical skills (essential)</h4>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h4>Additional requirements</h4>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h5>Educational qualifications</h5>
<ul>
<li>At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h5>Academic and/or professional experience</h5>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h5>Technical skills (essential)</h5>
<ul>
<li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h5>Additional requirements</h5>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: Upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h5>Educational qualifications</h5>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h5>Academic and/or professional experience</h5>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h5>Technical skills (essential)</h5>
<ul>
<li>At least 1 year of hands-on experience building bots for at least one major messaging platform (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h5>Additional requirements</h5>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Supports an aircraft ground equipment (AGE) shop in a medium to large-sized military aircraft flying organization. Ensures the timely and proper performance of scheduled and unscheduled maintenance on AGE equipment and light support vehicles. Inspects, tests, and operates AGE to determine equipment serviceability and proper operation. Diagnoses mechanical and electrical circuitry malfunctions. Interprets drawings, wiring diagrams, schematics, and technical data to facilitate repairs and/or modifications to ground support equipment.</p>
<p>Identifies appropriate replacement parts in TOs and technical documents and orders those parts. Removes, disassembles, repairs, cleans, treats for corrosion, assembles, and re-installs AGE accessories and components. Stencils and marks AGE as appropriate. Services equipment with fuel, oil, coolant, water, hydraulic fluid, and air as required. Operates, cleans, inspects, and services AGE tow vehicles. Maintains and documents AGE equipment and tow vehicle forms. Positions equipment to support aircraft maintenance and flying operations. Schedules PMIs as required. Adheres to safety procedures and follows technical orders as applicable.</p>
<p>USAF equivalent position is AGE Mechanic Apprentice.</p>
<h4>Essential responsibilities</h4>
<p>Maintains external fuel and grounding systems; performs scheduled and unscheduled maintenance on GSE; inspects, tests, and operates GSE to determine equipment serviceability and proper operation; services equipment with fuel, oil, water, coolant, hydraulic fluid, refrigerant, and compressed air; diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical publications.</p>
<p>Disassembles and assembles malfunctioning basic GSE accessories and components; removes, disassembles repairs, cleans, treats for corrosion, assembles, and reinstalls GSE components and accessories; stencils and marks GSE in accordance with technical publications; stores, handles, labels, uses, and disposes of hazardous materials and waste in accordance with all state, local, and federal environmental standards and regulations.</p>
<p>Prepares GSE for storage and mobility deployment; and operates, cleans, inspects, and services GSE towing vehicles.</p>
<p>Assists in maintaining vehicle records and assists with updating paper and electronic equipment records; provides dispatch service for GSE, including positioning equipment to support aircraft maintenance and flying operations; practices good housekeeping, tool control, foreign object damage prevention, and safety at all times.</p>
<p>Performs all other duties as assigned or requested.</p>
<h4>Minimum requirements</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one-year actual AGE maintenance experience required.</li>
<li>Must be qualified with most basic types and uses of AGE equipment.</li>
<li>Must be familiar with diesel engine maintenance and repair, and HVAC maintenance and repair at the basic level.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be able to inspect, repair, and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>AGE mechanic experience within the last 10 years.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Supports an aircraft ground equipment (AGE) shop in a medium to large-sized military aircraft flying organization. Ensures the timely and proper performance of scheduled and unscheduled maintenance on AGE equipment and light support vehicles. Inspects, tests, and operates AGE to determine equipment serviceability and proper operation. Diagnoses mechanical and electrical circuitry malfunctions. Interprets drawings, wiring diagrams, schematics, and technical data to facilitate repairs and/or modifications to ground support equipment.</p>
<p>Identifies appropriate replacement parts in TOs and technical documents and orders those parts. Removes, disassembles, repairs, cleans, treats for corrosion, assembles, and re-installs AGE accessories and components. Stencils and marks AGE as appropriate. Services equipment with fuel, oil, coolant, water, hydraulic fluid, and air as required. Operates, cleans, inspects, and services AGE tow vehicles. Maintains and documents AGE equipment and tow vehicle forms. Positions equipment to support aircraft maintenance and flying operations. Schedules PMIs as required. Adheres to safety procedures and follows technical orders as applicable.</p>
<p>USAF equivalent position is AGE Mechanic Apprentice.</p>
<h4>Essential responsibilities</h4>
<p>Maintains external fuel and grounding systems; performs scheduled and unscheduled maintenance on GSE; inspects, tests, and operates GSE to determine equipment serviceability and proper operation; services equipment with fuel, oil, water, coolant, hydraulic fluid, refrigerant, and compressed air; diagnoses mechanical and electronic circuitry malfunctions using visual and auditory senses, test equipment, and technical publications.</p>
<p>Disassembles and assembles malfunctioning basic GSE accessories and components; removes, disassembles repairs, cleans, treats for corrosion, assembles, and reinstalls GSE components and accessories; stencils and marks GSE in accordance with technical publications; stores, handles, labels, uses, and disposes of hazardous materials and waste in accordance with all state, local, and federal environmental standards and regulations.</p>
<p>Prepares GSE for storage and mobility deployment; and operates, cleans, inspects, and services GSE towing vehicles.</p>
<p>Assists in maintaining vehicle records and assists with updating paper and electronic equipment records; provides dispatch service for GSE, including positioning equipment to support aircraft maintenance and flying operations; practices good housekeeping, tool control, foreign object damage prevention, and safety at all times.</p>
<p>Performs all other duties as assigned or requested.</p>
<h4>Minimum requirements</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of one-year actual AGE maintenance experience required.</li>
<li>Must be qualified with most basic types and uses of AGE equipment.</li>
<li>Must be familiar with diesel engine maintenance and repair, and HVAC maintenance and repair at the basic level.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be able to inspect, repair, and operate ground support and auxiliary equipment.</li>
<li>Must achieve a passing grade in all required courses/certifications for continued employment, as needed.</li>
<li>Employee must meet all OCONUS deployment criteria, to include pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must have current/active state issued driver’s license.</li>
<li>Must be able to acquire and maintain a valid flight-line government driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>AGE mechanic experience within the last 10 years.</li>
</ul></p><p></p>
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social listening<\/li>\n<li>Managed channels analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>
<p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</p><p>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p><strong>Career growth and personal development:</strong> This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p><strong>What you will do in this role:</strong> In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it's this one or another role.</p>