Embedded Systems Engineer Jobs in Jordan
2775 Jobs Found
<p><strong>Estimated Duration:</strong> from contract signing until August 2<sup>nd</sup>, 2026</p>
<p><strong><em>** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</em></strong></p>
<p> </p>
<p><strong>About Mercy Corps</strong></p>
<p>Mercy Corps is a global team of humanitarians, working together in over 40 countries on the front lines of today’s biggest crises to create a future of possibility, where everyone can prosper. </p>
<p>Since 2003, Mercy Corps has been actively working in Jordan, responding to the pressing needs of the vulnerable populations, strengthening cohesive and civically engaged communities, and increasing economic opportunities. </p>
<p> </p>
<p><strong>About Iqlaa</strong></p>
<p>The Informal Livelihoods Advancement Activity (Iqlaa) is a five-year program that started in May 2022 and aims to support Jordan's Home-based, micro and small businesses to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </p>
<p> </p>
<p><strong>Implementing Organizations:</strong> Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham). </p>
<p> </p>
<p><strong>Activity Description</strong></p>
<p>The USG Informal Livelihoods Advancement Activity (Iqlaa) aims to strengthen the resilience of Micro and Small Enterprises (MSEs) in Jordan by enhancing their managerial capacities and improving their access to business opportunities, financial products, and services. Central to Iqlaa’s strategy is its commitment to an evidence-based approach, underpinned by a streamlined research management framework. This ensures that findings are effectively disseminated, translated into actionable recommendations, and developed into accessible resources. By adopting this approach, Iqlaa aims to drive impactful and sustainable interventions for MSEs and key ecosystem actors, at both the enterprise and market levels.</p>
<p>Iqlaa has conducted extensive research and analysis on Jordan’s micro and small enterprise (MSE) ecosystem, including sectoral studies, ecosystem assessments, and the development of governorate-level profiles. Building on this body of evidence, Iqlaa aims to consolidate key insights into an online MSE Geographic Map.</p>
<p>The online MSE Geographic Map will visualize sectoral distributions, geographic concentrations of MSE activity, ecosystem actors, and development opportunities across Jordan’s governorates. The platform will serve as an accessible evidence-based tool to support policymakers, development partners, and market actors in understanding local economic dynamics and identifying opportunities for targeted interventions and exploring spatial patterns, trends, and relationships across integrated datasets to inform planning, policy development, and operational decision-making.</p>
<p>The MSE Geographic Map will be developed as an interactive web-based system integrated within the selected entity’s website environment to ensure long-term institutional ownership and sustainability. In parallel, structured datasets generated through the map will be shared with the CVDB Observatory (Tanmieh Tool) under the Ministry of Interior to support broader economic planning and observatory functions.</p>
<p>Through this approach, the MSE Geographic Map will support improved coordination among ecosystem actors, facilitate data-driven planning and analysis, and contribute to strengthening the MSE ecosystem across Jordan.</p>
<p> </p>
<p><strong>Proposed High-Level Functions of the Map:</strong></p>
<p>The map must incorporate core functions and technical characteristics including but not limited to:</p>
<ul>
<li><strong>Sector and Geographic Insights:</strong> Display sectoral distributions, geographic concentrations, and ecosystem dynamics across Jordan’s governorates, highlighting development opportunities through the integration of geographic data, research assessments and insights generated by Iqlaa.</li>
<li><strong>Governorate Profile Integration:</strong> Integrate structured governorate-level profiles covering sector clusters, key stakeholders, economic characteristics, and identified opportunities and challenges affecting MSEs.</li>
<li><strong>Interactive Map Interface:</strong> Provide a user-friendly interactive map interface enabling users to navigate geographic data layers and access structured information linked to each governorate.</li>
<li><strong>Data Exploration and Comparison:</strong> Enable users to explore relationships, trends, and patterns across datasets to support evidence-based analysis and decision-making.</li>
<li><strong>Stakeholder Engagement Features:</strong> Include interactive features such as filters, overlays, and clickable geographic layers to enable deeper exploration of ecosystem data.</li>
<li><strong>Sustainability and Accessibility:</strong> Ensure the MSE Geographic Map is designed to support long-term institutional hosting within the selected entity’s website environment, while maintaining accessibility for a wide range of users.</li>
<li><strong>Dynamic Data Updates:</strong> Enable periodic updates of governorate-level datasets so that the MSE Geographic Map remains a living resource for policymakers and ecosystem actors.</li>
<li><strong>Data Export for National Platforms:</strong> Ensure that datasets generated through the MSE Geographic Map can be exported in structured formats (e.g., Excel or CSV) to support integration with national systems such as the CVDB Observatory (Tanmieh Tool).</li>
</ul>
<p> </p>
<p>This map will be a pivotal tool for programmatic decision-making, promoting coordination among MSE actors and supporting interventions aimed at enhancing the MSE ecosystem in Jordan.</p>
<p> </p>
<p><strong>Scope of Work</strong></p>
<p><strong>You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</strong></p>
<p><a href="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing" title="https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing">https://drive.google.com/drive/folders/1zGDbM81HvgPD5b88XYJNynZjqfh9Cdj_?usp=sharing</a></p>
<p> </p>
<p><strong>How to Apply</strong></p>
<p>Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <strong>maximum by Monday 22 June, 2026 at 3:00 pm Amman time</strong>:</p>
<ol>
<li>All the documents requested in the <strong><em>“Proposal Submission Requirements”</em></strong> section in the ToR document (pages 7-8) .</li>
<li>A copy of your Jordanian ID or passport.</li>
<li>A screenshot showing the applicant’s active account on Jo Fawtara system.</li>
<li>A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></li>
</ol>
<p> </p>
<p><strong><em>** Mercy Corps has the right to disqualify any late offers.</em></strong></p>
<p>_________________________________________________________________________________________</p>
<p dir="RTL"><br>
<strong>الصون و الأخلاق</strong></p>
<p dir="RTL">ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية <span dir="LTR">(IASC)</span>، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي<span dir="LTR">.</span></p>
<p dir="RTL"> </p>
<p dir="RTL">كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور <span dir="LTR">(integrityhotline@mercycorps.org).</span></p>
<p dir="RTL"> </p>
<p> </p>
<p><strong>RECRUITMENT SCAMS & FRAUD WARNING</strong></p>
<p>Mercy Corps has become aware of scams involving false job offers. Please be advise:</p>
<ul>
<li>Recruiters will never ask for a fee during any stage of the recruitment process.</li>
<li>All active jobs are advertised directly on Akhtaboot.</li>
<li>Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</li>
<li>Please report any suspicious communications to ((integrityhotline@mercycorps.org))</li>
</ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong> </strong> <strong>Location:</strong> Amman, Jordan</p>
<p> <strong>Job Type:</strong> Full-time</p>
<p> <strong> </strong> </p>
<p> <strong>Description:</strong> </p>
<p> <strong> </strong> </p>
<p>We are looking for a talented <strong>Specialist, IT PMO </strong>to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p>
<p> </p>
<p>If you want to be part of a team that cares about impact, this is the place for you.</p>
<p> </p>
<p> <strong>Key Responsibilities:</strong> </p>
<p> <strong> </strong> </p>
<p>1. Portfolio & Governance Support</p>
<p> </p>
<ul>
<li>Support the PMO Manager in portfolio planning, prioritization, and alignment with organizational strategy.</li>
<li>Ensure adherence to PMO governance frameworks, policies, and standards.</li>
<li>Monitor compliance with project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Maintain and continuously enhance PMO processes, templates, and tools.</li>
</ul>
<p> </p>
<p>2. Project Oversight & Delivery Assurance</p>
<p> </p>
<ul>
<li>Track project performance using KPIs such as scope, schedule, cost, risk, and quality.</li>
<li>Conduct periodic project health checks and governance audits.</li>
<li>Identify risks and issues proactively and escalate with mitigation recommendations.</li>
</ul>
<p> </p>
<p>3. Reporting & Executive Insights</p>
<p> </p>
<ul>
<li>Develop and maintain portfolio dashboards and executive-level reports.</li>
<li>Consolidate project updates into clear, actionable insights for leadership.</li>
<li>Prepare reports and presentations for steering committees and executive meetings.</li>
</ul>
<p> </p>
<p>4. Resource & Capacity Management</p>
<p> </p>
<ul>
<li>Support resource planning and allocation across projects and programs.</li>
<li>Monitor resource utilization and highlight over- or under-allocation risks.</li>
<li>Collaborate with functional managers to ensure optimal workforce capacity.</li>
</ul>
<p> </p>
<p>5. Financial Tracking & Benefits Realization</p>
<p> </p>
<ul>
<li>Monitor project budgets, forecasts, and actual expenditures.</li>
<li>Ensure financial governance, accuracy, and cost control discipline.</li>
<li>Track and report benefits realization against approved business cases.</li>
</ul>
<p> </p>
<p>6. Risk, Issue & Dependency Management</p>
<p> </p>
<ul>
<li>Maintain centralized portfolio-level risk and issue registers.</li>
<li>Identify and manage inter-project dependencies.</li>
<li>Ensure timely escalation and resolution of critical risks and issues.</li>
</ul>
<p> </p>
<p>7. Tools, Systems & Data Management</p>
<p> </p>
<ul>
<li>Administer and optimize PMO tools (e.g., MS Project Online, Power BI).</li>
<li>Ensure data accuracy, consistency, and integrity across systems.</li>
<li>Promote adoption of PMO tools and best practices through training and support.</li>
</ul>
<p> </p>
<p>8. Continuous Improvement & PMO Maturity</p>
<p> </p>
<ul>
<li>Identify opportunities to improve PMO efficiency and maturity.</li>
<li>Benchmark against industry best practices and implement enhancements.</li>
<li>Support audits, assessments, and maturity evaluations.</li>
</ul>
<p> </p>
<p>9. Mentoring & Capability Building</p>
<p> </p>
<ul>
<li>Mentor and guide junior Project Managers and PMO team members.</li>
<li>Support training initiatives and knowledge-sharing programs.</li>
<li>Contribute to fostering a high-performance and collaborative PMO culture.</li>
</ul>
<p> </p>
<p> <strong>Qualifications:</strong> </p>
<p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p>
<ul>
<li>Bachelor s degree in Business Administration, Project Management, IT, or a related field.</li>
<li>Minimum 5 8 years of experience in PMO, project/program management, or portfolio management.</li>
<li>Professional certifications such as PMP, PRINCE2, PMI-PgMP, or equivalent is highly desirable.</li>
<li>Strong knowledge of project management methodologies (Agile, Waterfall, Hybrid).</li>
<li>Experience with PMO tools such as MS Project Online, Power BI, or similar platforms.</li>
</ul>
<p> </p>
<p> <strong>Skills:</strong> </p>
<ul>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent reporting and data visualization capabilities.</li>
<li>Effective stakeholder management and communication skills.</li>
<li>High attention to detail and organizational skills.</li>
<li>Ability to work in a fast-paced, multi-project environment.</li>
<li>Mentoring capabilities.</li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b></p><p>The Senior Manager of Financial Planning & Analysis (FP&A) provides leadership for Anera's organization-wide financial planning, budgeting, forecasting, management reporting, and financial analysis.</p><p>The Senior Manager will establish and maintain a comprehensive financial planning framework that provides management with timely, accurate, and actionable information for decision-making. The position will work closely with Finance, Programs, Business Development/Fundraising, and country leadership to ensure that organizational plans are financially sustainable and appropriately aligned with available restricted and unrestricted resources.</p><p>A key responsibility of the position is strengthening Anera's budgeting and forecasting processes across headquarters and country offices and ensuring that financial projections are supported by realistic assumptions regarding program implementation, funding, staffing, indirect cost recovery, and organizational commitments.</p><p>The Senior Manager will also play a key role in strengthening management reporting, improving financial visibility across the organization, and supporting the implementation and effective utilization of Anera's financial systems and planning tools.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Financial Planning, Budgeting & Forecasting</b></p><p>● Lead the development of Anera's annual organizational budget and coordinate the budgeting process across headquarters and country offices.</p><p>● Establish standardized budgeting assumptions, templates, timelines, and procedures across the organization.</p><p>● Lead periodic organizational reforecasting based on actual financial performance, program implementation, funding changes, staffing plans, and updated operational assumptions.</p><p>● Maintain rolling financial forecasts that provide management with visibility into expected revenue, expenditures, cash requirements, and financial position.</p><p>● Consolidate country, program, departmental, and headquarters budgets into an organization-wide financial plan.</p><p>● Review budget submissions for accuracy, completeness, reasonableness, and consistency with organizational priorities.</p><p>● Develop financial scenarios and sensitivity analyses to support management decisions and long-term planning.</p><p><br></p><p><b>Management Reporting & Financial Analysis</b></p><p>● Develop and maintain a comprehensive monthly financial reporting package for senior management.</p><p>● Provide timely analysis of actual financial performance against budget, forecast, and prior periods.</p><p>● Identify significant financial variances, trends, risks, and opportunities and work with responsible departments to understand and address them.</p><p>● Develop dashboards and key financial performance indicators that provide management with clear visibility into organizational financial performance.</p><p>● Prepare financial analyses and presentations for the CFO, CEO, senior management, Finance & Audit Committee, and Board as required.</p><p>● Translate complex financial information into clear management insights and recommendations.</p><p><br></p><p><b>Program & Country Financial Planning</b></p><p>● Partner with country offices and program leadership to strengthen project and country-level financial planning.</p><p>● Review projected program expenditures against available funding and implementation plans.</p><p>● Monitor country and program cost coverage and identify potential funding gaps before they become financial issues.</p><p>● Analyze staffing and operational cost allocations across restricted and unrestricted funding sources.</p><p>● Support country offices in developing realistic spending forecasts and cash requirements.</p><p>● Work with Finance and Programs to improve the accuracy of project financial projections and budget-versus-actual analysis.</p><p><br></p><p><b>Revenue & Funding Analysis</b></p><p>● Work closely with Business Development, Fundraising, and Programs to incorporate confirmed and prospective funding into organizational forecasts.</p><p>● Develop appropriate probability assumptions for prospective funding and ensure forecasts distinguish between confirmed and anticipated revenue.</p><p>● Analyze restricted and unrestricted revenue and the corresponding expenditure requirements.</p><p>● Maintain visibility over available unrestricted resources and projected commitments against those resources.</p><p>● Support management in evaluating the financial implications of new grants, initiatives, and strategic investments.</p><p><br></p><p><b>Indirect Cost Recovery & Cost Coverage</b></p><p>● Monitor organizational overhead and indirect cost recovery against actual support costs.</p><p>● Analyze the adequacy of indirect cost recovery across grants and programs.</p><p>● Identify gaps between organizational support costs and recoverable amounts and recommend corrective actions.</p><p>● Work with Business Development and program teams to ensure appropriate staffing, direct costs, indirect costs, and organizational support costs are incorporated into proposal budgets.</p><p>● Monitor country-office cost coverage and utilization of unrestricted resources.</p><p>● Develop models to support decisions regarding cost allocation and organizational sustainability.</p><p><br></p><p><b>Workforce Planning</b></p><p>● Coordinate financial workforce planning with HR and department leadership.</p><p>● Maintain salary and staffing projections by department, country, project, and funding source.</p><p>● Analyze the financial impact of new positions, vacancies, salary adjustments, restructuring, and staffing changes.</p><p>● Identify positions or costs that are not fully covered by available funding and provide management with early visibility of potential gaps.</p><p><br></p><p><b>Cash Flow & Financial Sustainability</b></p><p>● Develop and maintain organizational cash-flow forecasts in coordination with Treasury/Finance.</p><p>● Link program spending projections and funding forecasts to expected cash requirements.</p><p>● Provide forward-looking analysis of organizational liquidity and financial commitments.</p><p>● Support management in evaluating major expenditures, initiatives, investments, and other financial commitments.</p><p>● Develop financial scenarios to assess the organization's ability to meet future obligations under different revenue and spending assumptions.</p><p><br></p><p><b>Systems, Data & Process Improvement</b></p><p>● Strengthen the use of Anera's ERP and financial planning systems for budgeting, forecasting, reporting, and analysis.</p><p>● Partner with Accounting, IT, and other stakeholders to improve financial data quality, reporting structures, dimensions, and system integration.</p><p>● Develop standardized reporting and analytical tools that reduce reliance on manual spreadsheets.</p><p>● Ensure consistency between accounting data, budgets, forecasts, grant information, and management reporting.</p><p>● Continuously improve FP&A processes, controls, documentation, and reporting efficiency.</p><p><br></p><p><b>Business Partnership & Financial Accountability</b></p><p>● Serve as a strategic financial partner to senior management, country leadership, Programs, Business Development/Fundraising, and other departments.</p><p>● Support budget owners in understanding their financial performance and responsibilities.</p><p>● Establish clear accountability for budgets and forecasts across departments and country offices.</p><p>● Challenge financial assumptions constructively and ensure that management decisions are supported by reliable financial analysis.</p><p>● Build financial planning and analytical capacity across Anera through guidance, training, and standardized processes.</p><p><br></p><p><b><span></span>Key Deliverables</b></p><p>The Senior Manager of FP&A will be accountable for ensuring timely and accurate delivery of:</p><p>● Annual organizational budget;</p><p>● Periodic organizational reforecasts;</p><p>● Rolling financial forecasts;</p><p>● Monthly management financial reporting package;</p><p>● Budget-versus-actual and variance analysis;</p><p>● Country and program financial projections;</p><p>● Revenue and funding pipeline analysis;</p><p>● Restricted and unrestricted funding analysis;</p><p>● Indirect cost recovery and overhead analysis;</p><p>● Staffing and cost-coverage analysis;</p><p>● Organizational cash-flow forecast;</p><p>● Financial scenarios and decision-support analyses; and</p><p>● Financial presentations for senior management and the Board.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p><b>Education</b></p><p>● Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field required.</p><p>● Master's degree in Finance, Accounting, Business Administration, or a related field preferred.</p><p>● CPA, CMA, CFA, or other relevant professional certification is an advantage.</p><p><br></p><p><b>Experience</b></p><p>● Minimum of 10 years of progressively responsible experience in financial planning, budgeting, forecasting, financial analysis, or related finance functions.</p><p>● At least 5 years of management or senior-level FP&A experience.</p><p>● Experience working in an international nonprofit, NGO, development, humanitarian, or other multi-country environment strongly preferred.</p><p>● Demonstrated experience developing and managing complex organizational budgets and forecasts.</p><p>● Experience with donor-funded programs, restricted and unrestricted funding, indirect cost recovery, and grant financial management strongly preferred.</p><p>● Experience supporting senior management and Boards with financial analysis and presentations.</p><p>● Experience with ERP systems, financial planning systems, business intelligence tools, and advanced financial modeling.</p><p><br></p><p><b><span></span>Knowledge, Skills & Competencies</b></p><p>● Strong financial modeling, forecasting, and analytical capabilities.</p><p>● Advanced understanding of budgeting, management reporting, cash-flow forecasting, and scenario analysis.</p><p>● Strong understanding of nonprofit financial management and fund accounting.</p><p>● Ability to analyze complex financial information and communicate conclusions clearly to non-financial stakeholders.</p><p>● Strong understanding of cost allocation, indirect cost recovery, and organizational cost structures.</p><p>● Excellent Excel and financial modeling skills.</p><p>● Experience developing dashboards and management reporting tools.</p><p>● Strong systems orientation and ability to improve financial processes through technology.</p><p>● Excellent communication and presentation skills.</p><p>● Ability to work effectively across countries, departments, and different levels of management.</p><p>● Strong judgment and ability to challenge assumptions constructively.</p><p>● High level of accuracy, accountability, organization, and attention to detail.</p><p>● Ability to manage multiple priorities and meet strict financial reporting and planning deadlines.</p><p><br></p><p><b>Leadership Expectations</b></p><p>The Senior Manager of FP&A is expected to establish a strong culture of financial planning and accountability across Anera. The role should move the organization beyond retrospective financial reporting toward proactive, forward-looking financial management.</p><p>The successful candidate will ensure that senior management has clear visibility into <b>where Anera stands financially, where it is expected to be in the future, what financial risks are emerging, and what actions management should take in response.</b></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b></p><p><br></p><p>The Global Manager of Financial Planning & Analysis (FP&A) is responsible for coordinating and strengthening Anera's organization-wide financial planning, budgeting, forecasting, management reporting, and financial analysis processes across headquarters and country offices.</p><p>Reporting to the CFO, the Global FP&A Manager works closely with Finance, Programs, Business Development/Fundraising, HR, and country leadership to consolidate financial plans, analyze organizational financial performance, identify emerging risks and funding gaps, and provide reliable financial information and recommendations to support management decision-making.</p><p>A key responsibility of the position is coordinating and strengthening Anera's budgeting and forecasting processes across headquarters and country offices, ensuring that financial projections are based on realistic assumptions regarding program implementation, funding, staffing, indirect cost recovery, and organizational commitments.</p><p>The Global FP&A Manager will support standardized FP&A tools, processes, and reporting frameworks across Anera, strengthen management reporting and financial visibility, and contribute to the effective use of Anera's financial systems and planning tools.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Financial Planning, Budgeting & Forecasting</b></p><p>● Coordinate Anera's annual organizational budgeting process across headquarters and country offices, under the direction of the CFO.</p><p>● Develop and maintain standardized budgeting assumptions, templates, timelines, and procedures for CFO approval and organization-wide use.</p><p>● Coordinate periodic organizational reforecasting based on actual financial performance, program implementation, funding changes, staffing plans, and updated operational assumptions.</p><p>● Maintain rolling financial forecasts that provide management with visibility into expected revenue, expenditures, cash requirements, and financial position.</p><p>● Consolidate country, program, departmental, and headquarters budgets into an organization-wide financial plan.</p><p>● Review budget submissions for accuracy, completeness, reasonableness, and consistency with organizational priorities.</p><p>● Develop financial scenarios and sensitivity analyses to support management decisions and long-term planning.</p><p><br></p><p><b>Management Reporting & Financial Analysis</b></p><p>● Develop and maintain a comprehensive monthly financial reporting package for senior management.</p><p>● Provide timely analysis of actual financial performance against budget, forecast, and prior periods.</p><p>● Identify significant financial variances, trends, risks, and opportunities and work with responsible departments to understand and address them.</p><p>● Develop dashboards and key financial performance indicators that provide management with clear visibility into organizational financial performance.</p><p>● Prepare financial analyses and presentations for the CFO, CEO, senior management, Finance & Audit Committee, and Board as required.</p><p>● Translate complex financial information into clear management insights and recommendations.</p><p><br></p><p><b>Program & Country Financial Planning</b></p><p>● Partner with country offices and program leadership to strengthen project and country-level financial planning.</p><p>● Review projected program expenditures against available funding and implementation plans.</p><p>● Monitor country and program cost coverage and identify potential funding gaps before they become financial issues.</p><p>● Analyze staffing and operational cost allocations across restricted and unrestricted funding sources.</p><p>● Support country offices in developing realistic spending forecasts and cash requirements.</p><p>● Work with Finance and Programs to improve the accuracy of project financial projections and budget-versus-actual analysis.</p><p><br></p><p><b>Revenue & Funding Analysis</b></p><p>● Work closely with Business Development, Fundraising, and Programs to incorporate confirmed and prospective funding into organizational forecasts.</p><p>● Develop appropriate probability assumptions for prospective funding and ensure forecasts distinguish between confirmed and anticipated revenue.</p><p>● Analyze restricted and unrestricted revenue and the corresponding expenditure requirements.</p><p>● Maintain visibility over available unrestricted resources and projected commitments against those resources.</p><p>● Support management in evaluating the financial implications of new grants, initiatives, and strategic investments.</p><p><br></p><p><b>Indirect Cost Recovery & Cost Coverage</b></p><p>● Monitor organizational overhead and indirect cost recovery against actual support costs.</p><p>● Analyze the adequacy of indirect cost recovery across grants and programs.</p><p>● Identify gaps between organizational support costs and recoverable amounts and recommend corrective actions.</p><p>● Work with Business Development and program teams to ensure appropriate staffing, direct costs, indirect costs, and organizational support costs are incorporated into proposal budgets.</p><p>● Monitor country-office cost coverage and utilization of unrestricted resources.</p><p>● Develop models to support decisions regarding cost allocation and organizational sustainability.</p><p><br></p><p><b>Workforce Planning</b></p><p>● Coordinate financial workforce planning with HR and department leadership.</p><p>● Maintain salary and staffing projections by department, country, project, and funding source.</p><p>● Analyze the financial impact of new positions, vacancies, salary adjustments, restructuring, and staffing changes.</p><p>● Identify positions or costs that are not fully covered by available funding and provide management with early visibility of potential gaps.</p><p><br></p><p><b>Cash Flow & Financial Sustainability</b></p><p>● Develop and maintain organizational cash-flow forecasts in coordination with Treasury/Finance.</p><p>● Link program spending projections and funding forecasts to expected cash requirements.</p><p>● Provide forward-looking analysis of organizational liquidity and financial commitments.</p><p>● Support management in evaluating major expenditures, initiatives, investments, and other financial commitments.</p><p>● Develop financial scenarios to assess the organization's ability to meet future obligations under different revenue and spending assumptions.</p><p><br></p><p><b>Systems, Data & Process Improvement</b></p><p>● Strengthen the use of Anera's ERP and financial planning systems for budgeting, forecasting, reporting, and analysis.</p><p>● Partner with Accounting, IT, and other stakeholders to improve financial data quality, reporting structures, dimensions, and system integration.</p><p>● Develop standardized reporting and analytical tools that reduce reliance on manual spreadsheets.</p><p>● Ensure consistency between accounting data, budgets, forecasts, grant information, and management reporting.</p><p>● Continuously improve FP&A processes, controls, documentation, and reporting efficiency.</p><p><br></p><p><b>Business Partnership & Financial Accountability</b></p><p>● Serve as an FP&A business partner to senior management, country leadership, Programs, Business Development/Fundraising, HR, and other departments.</p><p>● Support budget owners in understanding their financial performance and responsibilities.</p><p>● Support the CFO in strengthening accountability for budgets and forecasts across departments and country offices.</p><p>● Review and constructively challenge financial assumptions and provide reliable analysis and recommendations to support management decisions.</p><p>● Build financial planning and analytical capacity across Anera through guidance, training, and standardized processes, in coordination with the CFO and Finance leadership.</p><p><br></p><p><b><span></span>Key Deliverables</b></p><p>The Global FP&A Manager will coordinate and support the timely and accurate delivery of:</p><p>● Annual organizational budget;</p><p>● Periodic organizational reforecasts;</p><p>● Rolling financial forecasts;</p><p>● Monthly management financial reporting package;</p><p>● Budget-versus-actual and variance analysis;</p><p>● Country and program financial projections;</p><p>● Revenue and funding pipeline analysis;</p><p>● Restricted and unrestricted funding analysis;</p><p>● Indirect cost recovery and overhead analysis;</p><p>● Staffing and cost-coverage analysis;</p><p>● Organizational cash-flow forecast;</p><p>● Financial scenarios and decision-support analyses; and</p><p>● Financial presentations for senior management and the Board.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p><b>Education</b></p><p>● Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field required.</p><p>● Master's degree in Finance, Accounting, Business Administration, or a related field preferred.</p><p>● CPA, CMA, CFA, or other relevant professional certification is an advantage.</p><p><br></p><p><b>Experience</b></p><p>● Minimum of 8 years of progressively responsible experience in financial planning, budgeting, forecasting, financial analysis, or related finance functions.</p><p>● Demonstrated experience managing or coordinating complex FP&A, budgeting, forecasting, or financial analysis processes, preferably across multiple countries or business units.</p><p>● Experience working in an international nonprofit, NGO, development, humanitarian, or other multi-country environment strongly preferred.</p><p>● Demonstrated experience developing and managing complex organizational budgets and forecasts.</p><p>● Experience with donor-funded programs, restricted and unrestricted funding, indirect cost recovery, and grant financial management strongly preferred.</p><p>● Experience supporting senior management and Boards with financial analysis and presentations.</p><p>● Experience with ERP systems, financial planning systems, business intelligence tools, and advanced financial modeling.</p><p><br></p><p><b>Knowledge, Skills & Competencies</b></p><p>● Strong financial modeling, forecasting, and analytical capabilities.</p><p>● Advanced understanding of budgeting, management reporting, cash-flow forecasting, and scenario analysis.</p><p>● Strong understanding of nonprofit financial management and fund accounting.</p><p>● Ability to analyze complex financial information and communicate conclusions clearly to non-financial stakeholders.</p><p>● Strong understanding of cost allocation, indirect cost recovery, and organizational cost structures.</p><p>● Excellent Excel and financial modeling skills.</p><p>● Experience developing dashboards and management reporting tools.</p><p>● Strong systems orientation and ability to improve financial processes through technology.</p><p>● Excellent communication and presentation skills.</p><p>● Ability to work effectively across countries, departments, and different levels of management.</p><p>● Strong judgment and ability to challenge assumptions constructively.</p><p>● High level of accuracy, accountability, organization, and attention to detail.</p><p>● Ability to manage multiple priorities and meet strict financial reporting and planning deadlines.</p><p><br></p><p><b><span></span>Leadership Expectations</b></p><p>The Global FP&A Manager is expected to contribute to a strong culture of financial planning and accountability across Anera and support the organization in moving from retrospective reporting toward proactive, forward-looking financial management.</p><p>The successful candidate will provide the CFO and senior management with clear financial visibility, identify emerging financial risks and trends, and recommend actions for management consideration. Ultimate strategic and financial decision-making authority remains with the CFO and relevant senior leadership.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>The position is located in the Office of the Special Envoy of the Secretary General for Yemen (OSESGY). The incumbent will be based in Amman, Jordan and will report to the Supply Officer in Sana’a.<br> Responsibilities<br>Within the limits of delegated authority, the Supply Officer will be responsible for performing the following duties: • Develops, reviews, monitors, assesses and manages technical contracts for the provision of support services. • Plans and prepares current cost estimates/budget implications and long-term forecasts of Organization’s requirements for machinery, equipment, tools, materials, services, supplies, food aid and utilities. • Monitors KPIs, designs business analytics reports for property, plant and equipment. Supervise asset management, property management and yearly financial report submission functions. • Initiates actions for disposal of items including preparing asset disposal plan, case preparation for write off in accordance with Financial rules and delegation of authority. • Undertakes market research and reviews best practices in contract development and adapts such practices to United Nation’s (UN) requirements. • Establishes and/or reviews mission requirements. Initiates actions to fulfill and control these requirements. • Conducts technical survey visits both in start-up phase and during implementation to plan and ensure most efficient use of resources. • Develops plans for redeployment of assets for intra and intra mission transfer when Missions are liquidated. • Ensures that accurate and complete accounting, reporting and internal control systems are functioning and that all relevant records are maintained. • Analyzes problems, audit and performance reports on mission activities and provides remedial action programmes where required. • Maintains accurate allocation and control of all equipment and stores received, stored and distributed by the mission. • Manages Central Warehouse Operations including complex transactions, Inventory corrections, reporting. • Prepares Receiving and Inspection (R & I) Reports for submission to Procurement Unit. • Monitors Third Party Agent procurement status. • Reviews, prepares, defends supply-related Headquarters Committee on Contracts (HCC) cases and initiates action to fulfill and control these requirements. • Provides guidance to or supervises new/junior staff. • Performs other duties as required.<br> Competencies<br>Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Match the audience; Demonstrates openness in sharing information and keeping people informed. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently. Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>Technical or vocational certificates in business administration, public administration, engineering, law or other relevant field is required. <br> Work Experience<br>A minimum of ten (10) years of progressively responsible experience in supply services, property and asset management, logistics, engineering, project management or related area is required. The minimum years of relevant experience is reduced to five (5) years for candidates who possess a first-level university degree. Experience in Mission liquidation activities including developing PADP right through to the finalization of the ADP is required. Advanced working skills in SAP ERP (Umoja ECC) and Umoja Business Analytics (BA) is required. Experience in Supply, Asset, Property, and Inventory management in International Organizations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview or informal interview.<br> Special Notice<br>• This position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Security Clearance: Requires an active Secret Clearance Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA Security ( Cannot be used as a dual qualifier) Cisco: CCNP Security ( Cannot be used as a dual qualifier) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-P: DevNet Professional Cisco: CCIE: Collaboration Cisco: CCIE: Enterprise Infrastructure Cisco: CCIE: Enterprise Wireless Cisco: CCIE: Routing & Switching Cisco: CCIE: Security Cisco: CCIE: Service Provider Cisco: CCNA Cisco: CCNA: Routing and Switching Cisco: CCNA: Security ( Cannot be used as a dual qualifier ) Cisco: CCNA: Service Provider Cisco: CCNP: Collaboration Cisco: CCNP: Enterprise Cisco: CCNP: Routing & Switching Cisco: CCNP: Security ( Cannot be used as a dual qualifier ) Cisco: CCNP: Service Provider Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company. SUPERVISORY / BUDGETARY RESPONSIBILITIES At least two years of supervisory or lead experience is preferred. Update proprietary applications regarding: Update section employee daily status, leave, sick, on site, etc. Verify and track accomplishment of section monthly or quarterly safety and compliance training Purge section employee expired certifications Verify section employee compliance training in Virtual Training Record Verify section vehicle logs are being kept accurately and uploaded Ensure section personnel are maintaining their 8570 / 8140 certifications Review weekly training compliance reports for accomplishment prior to suspense. Review and approve leave forms ensuring before approval all compliance training is current. Coordinate transportation and integration of new and returning employees. Document and promptly counsel poor performance and policy violations. Enforce all V2X, GO 1, and dress code policies. Provide annual employee appraisal feedback in a professional and constructive manner. Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. Ensure the safety of personnel and monthly safety inspections are properly conducted. Communicate effectively up and down the chain of command. Manage work schedules. Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) Work with employees and HR when emergencies or abnormal circumstances occur. To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>
<p><h4>About Jeeny</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. Founded in 2012, Jeeny is one of the region’s leading ride-hailing platforms operating across the Middle East, delivering reliable, affordable, and innovative mobility solutions. At Jeeny, we foster a collaborative and fast-paced environment where employees are empowered to make an impact and grow professionally.</p>
<h4>About the role</h4>
<p>The Finance Team Lead is responsible for overseeing the day-to-day finance operations, ensuring the accuracy and integrity of financial records, and leading the finance team to achieve organizational objectives. This role manages financial reporting, budgeting, forecasting, compliance, and internal controls while providing financial insights and recommendations to support business decisions.<br>
The Finance Team Lead will also drive process improvements, enhance operational efficiency, and ensure adherence to company policies and regulatory requirements.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead and supervise the finance team, ensuring high performance and continuous professional development.</li>
<li>Oversee daily accounting and finance operations, including accounts payable, accounts receivable, general ledger, and bank reconciliations.</li>
<li>Prepare and review monthly, quarterly, and annual financial statements and management reports.</li>
<li>Manage the budgeting and forecasting process while monitoring actual performance against budgets.</li>
<li>Ensure compliance with accounting standards, tax regulations, and company policies.</li>
<li>Maintain and strengthen internal controls to safeguard company assets and ensure financial accuracy.</li>
<li>Monitor cash flow, working capital, and liquidity requirements.</li>
<li>Support external audits and coordinate with auditors, tax advisors, and regulatory authorities.</li>
<li>Provide financial analysis and insights to support strategic and operational decision-making.</li>
<li>Identify opportunities for process improvements and automation within the finance function.</li>
<li>Collaborate with cross-functional teams to support business initiatives and operational efficiency.</li>
<li>Ensure timely and accurate completion of all financial reporting and compliance requirements.</li>
<li>Assist senior management in financial planning, risk management, and performance monitoring.</li>
<li>Support the implementation and enhancement of financial systems, policies, and procedures.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Accounting, Finance, or a related field.</li>
<li>Professional certification such as FMVA, CMA, CPA, ACCA, or equivalent is preferred.</li>
<li>5–8 years of progressive experience in accounting and finance, including at least 2–3 years in a supervisory or team lead role.</li>
<li>Strong knowledge of financial reporting, budgeting, forecasting, and financial analysis.</li>
<li>Solid understanding of accounting standards, tax regulations, and internal controls.</li>
<li>Experience managing month-end and year-end closing processes.</li>
<li>Proficiency in ERP systems and advanced Microsoft Excel skills.</li>
<li>Strong analytical, problem-solving, and decision-making abilities.</li>
<li>Excellent leadership, communication, and stakeholder management skills.</li>
<li>Ability to work in a fast-paced environment and manage multiple priorities effectively.</li>
<li>High level of accuracy, integrity, and attention to detail.</li>
<li>Experience in the technology, e-commerce, mobility, or service industry is considered an advantage.</li>
</ul>
<h4>Benefits</h4>
<p><strong>Why join Jeeny?</strong><br>
Be part of one of the leading mobility platforms in the region.<br>
Work in a dynamic and collaborative environment.<br>
Opportunity to lead impactful finance initiatives and process improvements.<br>
Career growth and professional development opportunities.</p></p><p></p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team </span></p>
<p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p>
<p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p>
<p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p>
<p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p>
<p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p>
<p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p>
<p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p>
<p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p>
<p ><span >9. Provide support in the preparation of month-end close-out.</span></p>
<p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p>
<p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p>
<p ><span >12. Prepare monthly Bank reconciliation. </span></p>
<p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p>
<p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p>
<p ><span >15. Provide support for CFW payments by checking the payment. </span></p>
<p ><span >16. Provide Support in Audit Preparation </span></p>
<p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >No</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Finance Manager</span></p>
<p ><span >Works Directly With: </span><span >All staff </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Bachelor’s degree in accounting, Finance </span></p>
<p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p>
<p ><span >• Good understanding of accounting principles and financial procedures.</span></p>
<p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p>
<p ><span >• The ability to written and verbal communication skills in English</span></p>
<p ><span >• Excellent attention to detail and high level of accuracy.</span></p>
<p ><span >• Ability to work independently and collaboratively within a team</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Monitoring, Evaluation, Learning, and Information Management Assistant
Logistics, Supply Chain & Procurement
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa)</span><span >, funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position</span></p>
<p ><span >The Monitoring, Evaluation, Learning (MEL) and Information Management (IM) Assistant is part of Iqlaa’s Program Quality and Learning (PQL) Department. S/He will support the implementation of MEL and IM activities across Iqlaa’s portfolio of interventions, including data collection, data verification, field visits, documentation, and timely reporting. S/He will contribute to routine data collection and support the implementation of intervention MEL Plans in line with donor and Mercy Corps requirements.</span></p>
<p ><span >Working closely with relevant technical teams, the PQL team, partners, and sub-grantees, the MEL and IM Assistant will support the review and updating of result chains, indicators, and MEL plans to track and report on intervention activities and indicators.</span></p>
<p ><span >The MEL and IM Assistant will support the timely maintenance and implementation of MEL plans and data collection tools to contribute to high-quality reporting to the donor and Mercy Corps. S/He will assist in developing and updating data collection tools for the Iqlaa team, partners, and sub-grantees as assigned, with the goal of collecting high-quality data for reporting, adaptive management, and program decision-making. S/He will work closely with the PQL team, partners, and sub-grantees to support the implementation of MEL activities.</span></p>
<p > </p>
<p ><span >The MEL and IM Assistant will support the drafting, testing, and updating of data collection tools and instruments, and will contribute to ensuring that Iqlaa MEL activities follow applicable policies and guidance notes. S/He will support the PQL team in ensuring that data collection tools are clear, practical, and aligned with Iqlaa’s MEL frameworks, systems, and automated tools.</span></p>
<p ><span >The MEL and IM Assistant will support the MEL and IM Manager in drafting, revising, and implementing MEL plans and tools for Iqlaa’s partners and sub-grantees. S/He will also support basic quantitative and qualitative data analysis and reporting to help track progress and document the results of Iqlaa interventions.</span></p>
<p > </p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p > </p>
<p ><em ><u >Monitoring, Evaluation, and Learning</u></em></p>
<p ><span >• Support the implementation and maintenance of the Activity Monitoring, Evaluation, and Learning Plan (AMELP) in alignment with donor and Mercy Corps requirements.</span></p>
<p ><span >• Support the development, implementation, and updating of intervention MEL plans for assigned interventions, ensuring alignment with donor and Mercy Corps MEL standards.</span></p>
<p ><span >• Support the implementation of qualitative and quantitative MEL activities, including data collection and verification, using Iqlaa's MEL systems and automated platforms.</span></p>
<p ><span >• Maintain MEL documentation, including MEL folders, datasets, supporting evidence, data collection tools, and related documentation to ensure completeness and accessibility.</span></p>
<p ><span >• Conduct field visits, desk reviews, spot checks, and remote quantitative and qualitative data collection activities across assigned interventions.Contribute to intervention-level quality reports and support donor and internal reporting requirements as assigned by the supervisor.Support the integration of MEL requirements into RFAs, RFPs, and partner documentation as requested.</span></p>
<p ><span >• Development of evaluation questions, methodologies, and data collection tools for measuring the impact of assigned interventions.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on evaluation exercises for the assigned interventions.</span></p>
<p ><span >Supports the MEL and IM Manager and the PQL Director in the annual surveys. Mid-line evaluation, and final internal performance review and evaluation.</span></p>
<p ><span >• Support consortium partners in their MEL plans, reporting processes, and close-out requirements.</span></p>
<p ><span >• Collaborate closely with the PQL team, technical leads, and partners on MEL-related tasks as assigned.</span></p>
<p ><span >• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.</span></p>
<p ><span >• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are appropriately implemented by the subordinates.</span></p>
<p ><span >• Analyze monitoring and evaluation qualitative data to an appropriate standard and use analysis results to inform project decision-making.</span></p>
<p ><span >• Coordinate the implementation of surveys, focus group discussions, interviews, and follow-up on monitoring and evaluation exercises for various initiatives in targeted communities.</span></p>
<p ><span >• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.</span></p>
<p ><span >• Complete any other duties assigned.</span></p>
<p > </p>
<p ><em ><u >Information Management</u></em></p>
<p ><span >• Maintain and operationalize Iqlaa’s Data Management Protocol and ensure data accountability, quality, and verification across all interventions.</span></p>
<p ><span >• Lead the development, testing, and management of data collection tools and instruments in coordination with the PQL team, technical teams, partners, and implementing partners.</span></p>
<p ><span >• Facilitate data demand and ensure that collected data flows accurately into IM systems.</span></p>
<p ><span >• Establish data collection tools and instruments that will be used by the Iqlaa team, including consortium and all implementing , and ensure timely and quality development, testing, and management of MEL data as well as monitor progress of interventions against set milestones and evaluate the impact of implemented interventions as requested by the supervisor. </span></p>
<p ><span >• Develop and maintain the required digitized data collection methods, such as ODK collection built on XLS forms.</span></p>
<p ><span >• Ensure a comprehensive and updated database for interventions is maintained and reflected on Iqlaa information management system.</span></p>
<p ><span >• Coordinate with all relevant partners, sub-grantees, and technical leads to ensure adherence with Iqlaa MEL plans and data collection requirements.</span></p>
<p > </p>
<p ><em ><u >Capacity Building and Mentoring</u></em></p>
<p ><span >• Train field staff and partners on basic MEL tools and ethical data practices.</span></p>
<p ><span >• Supervise and provide technical guidance to the subordinate, ensuring they effectively carry out their duties and responsibilities.</span></p>
<p ><span >• Develop individual work plans and provide regular feedback.</span></p>
<p ><span >• Foster a positive team environment, learning culture, encourage collaboration, and recognize team members’ contributions to the project’s success.</span></p>
<p > </p>
<p ><em ><u >Reporting</u></em></p>
<p ><span >• Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.</span></p>
<p ><span >• Ensure appropriate internal communication and feedback systems are in place and functioning so that MEL data informs project planning and implementation.</span></p>
<p ><span >• Contribute to the regular MEL reports.</span></p>
<p > </p>
<p ><em ><u >Project Coordination Activities</u></em></p>
<p ><span >• Ensure the integration of team members and partners into MEL-relevant decision-making processes.</span></p>
<p ><span >• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian and development missions.</span></p>
<p ><span >• Ensure implementation of safeguarding policies and procedures.</span></p>
<p > </p>
<p ><em ><u >Hardware and Software Management</u></em></p>
<p ><span >• Oversee the responsible management and maintenance of ICT equipment in the MEL team according to Mercy Corps asset management policies and procedures.</span></p>
<p ><span >• Manage the purchase/subscription and renewal of technology software and platforms used in IQLAA in close coordination with the country MEL Advisor.</span></p>
<p ><span >• Prepare a data protection plan in coordination with the relevant stakeholders.</span></p>
<p > </p>
<p ><em ><u >Safeguarding Responsibilities</u></em></p>
<p ><span >• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Supervisory Responsibility: NA</span></p>
<p ><span >Reports Directly To:</span><span > Senior MEL Officer</span></p>
<p ><span >Works Directly With:</span><span > Program Quality and Learning (PQL) Director, PQL team, program teams, Communications team, procurement team, and finance teams.</span></p>
<p > </p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p > </p>
<p ><span >Knowledge and Experience</span></p>
<p ><span >▪ Bachelor’s degree in any relevant field, such sa but not limited to: engineering, Management, Information management, Sociology, Economics, Statistics, International Development.</span></p>
<p ><span >▪ Master’s degree in is highly preferred.</span></p>
<p ><span >▪ Minimum of 2 years of experience. The specific experience in MSEs/HBBs development is a plus.</span></p>
<p ><span >▪ Proven experience in leading a team.</span></p>
<p ><span >▪ Demonstrated skills in data collection, statistical analysis methods, and database management.</span></p>
<p ><span >▪ Demonstrated experience in building log-frame, indicators, and relevant data collection tools.</span></p>
<p ><span >▪ Experience developing and delivering training on MEL.</span></p>
<p ><span >▪ Very strong writing skills, including reports, best practices, case studies, etc.</span></p>
<p ><span >▪ Proficiency in Microsoft Office applications, including Excel and Word.</span></p>
<p ><span >▪ Proficiency in developing XLS forms and using ODK is required.</span></p>
<p ><span >▪ Fluency in spoken and written Arabic and English.</span></p>
<p > </p>
<p > </p>
<p ><span >Success Factors</span></p>
<p ><span >▪ Deep commitment to humanitarian principles and values.</span></p>
<p ><span >▪ Willingness to learn new skills and methodologies.</span></p>
<p ><span >▪ Ability to work under pressure, independently, and with limited supervision.</span></p>
<p ><span >▪ Demonstrated organizational skills.</span></p>
<p ><span >▪ Demonstrated creative problem-solving skills.</span></p>
<p ><span >▪ Security, political and cultural awareness.</span></p>
<p ><span >▪ Ability to provide a high-quality report in English.</span></p>
<p ><span >▪ Ability to multi-task while meeting several pressing deadlines.</span></p>
<p ><span >▪ Mature, responsible, and diplomatic in their interactions with others.</span></p>
<p ><span >▪ Pays attention to detail and is meticulous, thorough, and results-oriented.</span></p>
<p > </p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it may require up to 10% to travel regularly to Mercy Corps field offices and project sites. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs, and MC's policies, procedures, and values at all times and in all in-country venues.</span></p>
<p > </p>
<p ><span >Fostering a diverse and open workplace is an important part of Mercy Corps’ vision. Mercy Corps is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive</span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness</span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.</span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" > </p>
<p class="ql-align-justify" ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p class="ql-align-justify" ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p class="ql-align-justify" ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p class="ql-align-justify" ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p class="ql-align-justify" ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p class="ql-align-justify" ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p><h4>Description</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li>
<li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li>
<li>Monitor customer health, usage, spend trends, and churn risks proactively</li>
<li>Drive customer retention and reduce churn across the assigned portfolio</li>
<li>Identify expansion and upsell opportunities where relevant</li>
<li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li>
<li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li>
<li>Ensure customers are utilizing the platform correctly and adopting relevant features</li>
<li>Handle escalations professionally and maintain strong customer communication</li>
<li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li>
<li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li>
<li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li>
<li>Strong communication and relationship-building skills</li>
<li>Strong organizational and follow-up skills</li>
<li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li>
<li>Commercial awareness and ability to identify customer risk and growth opportunities</li>
<li>Ability to work cross-functionally with multiple internal teams</li>
<li>Problem-solving mindset and ability to handle customer escalations calmly</li>
<li>Fluent in English and Arabic</li>
</ul>
<p><strong>Nice-to-have skills</strong></p>
<ul>
<li>Experience working in SaaS, telecom, cloud, or contact center environments</li>
<li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li>
<li>Understanding of customer retention and revenue metrics</li>
<li>Experience handling operational workflows and customer lifecycle management</li>
<li>Experience working with SMB or scaled customer portfolios</li>
<li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li>
</ul>
<p><strong>What success looks like in this role</strong></p>
<ul>
<li>Maintaining strong retention across the assigned portfolio</li>
<li>Proactively identifying and reducing churn risks</li>
<li>Efficiently managing a large number of customer accounts without compromising customer experience</li>
<li>Driving customer engagement and platform adoption</li>
<li>Maintaining strong operational discipline and customer follow-up</li>
<li>Supporting revenue growth and protection initiatives across the portfolio</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Key responsibilities</strong></p>
<ul>
<li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li>
<li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li>
<li>Monitor customer health, usage, spend trends, and churn risks proactively</li>
<li>Drive customer retention and reduce churn across the assigned portfolio</li>
<li>Identify expansion and upsell opportunities where relevant</li>
<li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li>
<li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li>
<li>Ensure customers are utilizing the platform correctly and adopting relevant features</li>
<li>Handle escalations professionally and maintain strong customer communication</li>
<li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li>
<li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li>
<li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>2–5 years of experience in customer success, account management, customer support, sales, or a related customer-facing role</li>
<li>Strong communication and relationship-building skills</li>
<li>Strong organizational and follow-up skills</li>
<li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li>
<li>Commercial awareness and ability to identify customer risk and growth opportunities</li>
<li>Ability to work cross-functionally with multiple internal teams</li>
<li>Problem-solving mindset and ability to handle customer escalations calmly</li>
<li>Fluent in English and Arabic</li>
</ul>
<p><strong>Nice-to-have skills</strong></p>
<ul>
<li>Experience working in SaaS, telecom, cloud, or contact center environments</li>
<li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li>
<li>Understanding of customer retention and revenue metrics</li>
<li>Experience handling operational workflows and customer lifecycle management</li>
<li>Experience working with SMB or scaled customer portfolios</li>
<li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li>
</ul>
<p><strong>What success looks like in this role</strong></p>
<ul>
<li>Maintaining strong retention across the assigned portfolio</li>
<li>Proactively identifying and reducing churn risks</li>
<li>Efficiently managing a large number of customer accounts without compromising customer experience</li>
<li>Driving customer engagement and platform adoption</li>
<li>Maintaining strong operational discipline and customer follow-up</li>
<li>Supporting revenue growth and protection initiatives across the portfolio</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Reporting to the assistant director, engineering, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offers professional, engaging and friendly service.</li>
<li>Communicate with engineering management and team leader in regards to possible improvements and increased efficiency.</li>
<li>Carry out planned and unplanned maintenance programs for the various systems of accommodation.</li>
<li>Coordinate and inform engineering management and team leader of any disruptions to service of any kind.</li>
<li>Always utilize safe work practices, efficient methods, proper preventative maintenance and repair to equipment.</li>
<li>Cleans and maintains areas of responsibility according to set standards and procedures.</li>
<li>Ensure that all the assets of accommodation (housekeeping and engineering) are in proper state and not being misused.</li>
<li>Maintain equipment in a proper state of cleanliness and repair.</li>
<li>Attend daily briefings with supervisor and take on daily assigned tasks.</li>
<li>Report lost and found articles to the housing manager or assistant accommodation manager immediately.</li>
<li>Handle colleague complaints, reporting them to supervisor immediately.</li>
<li>Record room status in allocated section accurately.</li>
<li>Comply with hotel’s health, safety and hygiene policy.</li>
<li>Adhere to personnel grooming and hygiene standards.</li>
<li>Attend meetings and training sessions as required.</li>
<li>Any additional duties assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school graduate, related technical or trades certification.</li>
<li>At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry.</li>
<li>Proficient in MV/LV repair and maintenance plus basic knowledge of one other building operations skill set.</li>
<li>The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li>
<li>The ability to work independently with good interpersonal skills.</li>
<li>A creative, practical and pro-active approach to problem solving.</li>
<li>An energetic and dynamic personality.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Reporting to the assistant director, engineering, responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offers professional, engaging and friendly service.</li>
<li>Communicate with engineering management and team leader in regards to possible improvements and increased efficiency.</li>
<li>Carry out planned and unplanned maintenance programs for the various systems of accommodation.</li>
<li>Coordinate and inform engineering management and team leader of any disruptions to service of any kind.</li>
<li>Always utilize safe work practices, efficient methods, proper preventative maintenance and repair to equipment.</li>
<li>Cleans and maintains areas of responsibility according to set standards and procedures.</li>
<li>Ensure that all the assets of accommodation (housekeeping and engineering) are in proper state and not being misused.</li>
<li>Maintain equipment in a proper state of cleanliness and repair.</li>
<li>Attend daily briefings with supervisor and take on daily assigned tasks.</li>
<li>Report lost and found articles to the housing manager or assistant accommodation manager immediately.</li>
<li>Handle colleague complaints, reporting them to supervisor immediately.</li>
<li>Record room status in allocated section accurately.</li>
<li>Comply with hotel’s health, safety and hygiene policy.</li>
<li>Adhere to personnel grooming and hygiene standards.</li>
<li>Attend meetings and training sessions as required.</li>
<li>Any additional duties assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school graduate, related technical or trades certification.</li>
<li>At least 2 years’ experience as a service technician, preferably in the hospitality or hospital industry.</li>
<li>Proficient in MV/LV repair and maintenance plus basic knowledge of one other building operations skill set.</li>
<li>The ability to use all general repair tools, read shop drawings and specifications, make rough estimates of required materials.</li>
<li>The ability to work independently with good interpersonal skills.</li>
<li>A creative, practical and pro-active approach to problem solving.</li>
<li>An energetic and dynamic personality.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The CSM will manage strategic enterprise client relationships, serving as a trusted advisor to senior executives and key decision-makers. Lead complex product implementations and business transformation initiatives, driving successful adoption, commercial growth, and long-term client value. Collaborate with cross-functional and regional stakeholders to deliver large-scale projects, leveraging data-driven insights to inform strategy, optimise performance, and achieve business objectives.</p><p>Core Responsibilities and Accountabilities:</p><p>Client Relationship Management</p><ul><li>Function as the primary post-sale point of contact for assigned clients.</li><li>Build trusted relationships across business and technical stakeholders.</li><li>Understand client objectives, pain points, and strategic priorities.</li><li>Conduct regular business reviews and success planning sessions.</li></ul><p>Success Planning & Value Realization</p><ul><li>Develop and maintain Client Success Plans (CSPs).</li><li>Define measurable client outcomes and track progress.</li><li>Demonstrate business value through data-driven insights and performance reviews.</li><li>Drive achievement of client KPIs and business goals.</li></ul><p>Product Adoption & Growth</p><ul><li>Maximize utilization and adoption of our products and services.</li><li>Identify under-utilized solutions and recommend optimization opportunities.</li><li>Drive revenue realization from newly implemented products.</li><li>Surface qualified sales leads and expansion opportunities for Account Executives.</li></ul><p>Program & Operational Leadership</p><ul><li>Monitor onboarding and implementation progress.</li><li>Orchestrate internal stakeholders across Product, Sales, Risk, Operations, Technical Solutions, and Support.</li><li>Function as an escalation point for critical client issues.</li><li>Ensure client readiness for product launches and changes.</li></ul><p>Business Optimization</p><ul><li>Analyze client performance trends and health metrics.</li><li>Proactively identify opportunities for improvement.</li><li>Provide strategic recommendations using data and industry knowledge.</li><li>Support retention and long-term client growth.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong client-centric approach with expertise in stakeholder management, needs analysis, and executive communication. Expertise in lead generation, success planning, data-driven storytelling, product adoption, and consultative client engagement. Strong commercial acumen with critical thinking, advanced problem-solving, and data analytics to deliver strategic outcomes. Proven ability to manage projects, coordinate cross-functional teams, optimise resources, and deliver outcomes within tight timelines.</p><p>Mandatory Skills:</p><ul><li>Bachelor's degree in Computer Science, Technology, Engineering, or a related field (Master's preferred).</li><li>12+ years of experience in Payments, Banking, Financial Services, FinTech, Consulting, and Client Success / Relationship Management</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation).</li></ul><p>Preferred Skills:</p><ul><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell Here is an opportunity to those of you who are motivated by ambitious targets and goals!<br> We are hiring Sales Executive to focus on outreach, prospecting, lead qualification, and closing for our product You will be connecting with as many leads as possible and determining on good customer fit.<br> Moving leads through the sales pipeline and push towards lead closure when possible.<br> If you wish to join the new team who will be owning the success of our product, and add a new success story to your career journey, apply now!<br> What You will Do ❓ Achieve Targets: Maintain a high closing ratio on qualified leads.<br> Meet and exceed daily, weekly, and monthly KPIs to hit sales targets.<br> Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events.<br> Convert demo sessions into confirmed sales.<br> Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales.<br> CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities.<br> Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance.<br> Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota.<br> Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques.<br> Achieve high scores on product knowledge assessments.<br> I nnovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth.<br> What Are We Looking For❓ Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field.<br> Sales Experience: 2-3 years of direct sales experience in Information Technology, FMCG, Software, or SaaS industries is preferred.<br> Talented fresh graduates with a passion for SaaS sales will also be considered.<br> Analytical Skills: Strong analytical and problem-solving abilities.<br> Communication Skills: Excellent communication skills in English and Arabic.<br> Fluency in other languages is a plus.<br> Mobility: Valid driver’s license and access to a personal car, with a willingness to conduct fieldwork.<br> Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously.<br> Adaptability: Flexibility to thrive in a fast-paced and evolving environment.<br> Passion: Enthusiasm for technology and being part of a fast-growing SaaS company.<br> Who Will Excel❓ Previous experience in the SaaS, technology, or F&B industry.<br> A proactive approach with a track record of exceeding sales targets.<br> A collaborative team player with a passion for driving growth and innovation.<br> Restaurant operations experience is a plus.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping and Laundry. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</span> </div>
<p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>Storeroom Supervisor is responsible for overall management, execution and personnel supervision of the rations supply and warehouse operations to include subcontractors. Shall work closely with Dining Facility Supervisors to ensure success.</p><p><strong>Responsibilities</strong></p><p>Responsible for the overall management, execution, and personnel supervision of the rations supply and warehouse function to include subsistence and material handling, storage, inspection, receiving, inventory management and housekeeping for the rations warehouse in accordance with the performance work statement. Shall assist the DFAC Manager and DFAC Supervisors as required to operate food service services 24/7/365. Responsible for communicating and upholding company standards, leading by example, working as a team to provide professional food services. Set and establishes sufficient stocks and production standards, directs workforce, mentors personnel, monitors compliance, and recommends and develops operational improvements. Shall conduct all food handling, storage, receiving and transferring of subsistence in strict accordance with the applicable Tri-Service Food Code and keep records of all food received and stored as required, verifying proper handling and storage procedures are used. Ensure compliance with applicable Government and corporate regulations, policies and procedures: AFI 34-239, Food Service Management Program, AFMAN 34-240, Food Service Program Management, and the Tri-Service Food Code. Direct and ensure that HACCP procedures are followed. Responsible for monitoring other country nationals in accordance with AFCENT Instruction (AFCENT-I) 32-1002. Write and develop policies and procedures. Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas. Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment and tools). Responsible for precise execution of company time reporting procedures and accurate completion of timesheet. Shall perform escort duties. Performs other duties as assigned.</p><p>The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities and qualifications required of employees to perform this job.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have a High School diploma or equivalent. Associate Degree Preferred</li><li>Must have or shall be able to pass and maintain a current Serve-Safe certification.</li><li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li><li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li><li>Must have a current, valid US Passport and US or Local Driver s License.</li><li>Must have and maintain a valid U. S. SECRET or Interim Secret Security Clearance prior to deployment.</li><li>Must be able to read, write, speak and understand English fluently.</li><li>Must be able to pass MOD15 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li><li>A minimum of three (3) years of related work experience in food service or general warehousing and storage procedures of perishable and non-perishable subsistence and shall be familiar with manual and automated supply accounting systems, policies and procedures.</li><li>A minimum of one (1) year of management and leadership experience. Managerial experience to include, performance management of employees, training, completing required reports, and excellent customer satisfaction results.</li><li>Must be knowledgeable in Tri-Service Food Code, AFMAN 34-240, Food Service Program Management Armed Forces Recipe System, inventory control, HACCP, and the U.S Department of Health and Human Services Food Code standards.</li><li>Thorough understanding of quality customer food service and preparation of nutritional meals.</li><li>Must be able to work under pressure.</li><li>Service oriented.</li></ul>