Embedded Systems Engineer Jobs in Jordan

<p><h4>Description</h4> <p>Tagaddod is seeking a detail-oriented warehouse operations coordinator to oversee daily warehouse activities in Jordan. This role is responsible for ensuring the efficient handling, storage, and dispatch of materials while maintaining high standards of accuracy, safety, and operational excellence across all processes.</p> <p>The coordinator will manage day-to-day operations, including receiving, inventory management, and dispatch, while ensuring accurate tracking and proper documentation. The role also involves coordinating inbound and outbound shipments with internal teams and external partners, monitoring stock levels, and reporting any discrepancies promptly.</p> <p>The warehouse operations coordinator will be responsible for maintaining warehouse processes, ensuring compliance with company policies and safety standards, and continuously identifying opportunities to improve efficiency and productivity. Additionally, the role requires close collaboration with cross-functional teams to support smooth operations and the preparation of periodic reports on warehouse performance and inventory status.</p> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in any discipline (engineering is not mandatory)</li> <li>Fresh graduates are encouraged to apply; prior exposure to warehouse operations, logistics, or inventory management is considered an advantage</li> <li>Strong organizational and analytical skills with a high level of attention to detail</li> <li>Effective communication and coordination capabilities</li> <li>Demonstrated sense of ownership, accountability, and a proactive approach to work</li> <li>Ability to operate efficiently within a fast-paced, dynamic environment</li> <li>Proficiency in Microsoft Office applications, particularly Excel</li> <li>Familiarity with inventory management systems or ERP platforms is a plus</li> </ul></p><p></p>

<p>Starting position: 15/10/2026<br> <br> Duration : Fixed-term Contract (12 Month Duration)<br> <br> Rate&nbsp;of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan<br> <br>  Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p> <p>Context :<br> <br> Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p> <p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p>Mission:</p> <p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p> <p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p> <p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p> <p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p> <p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br> <br> Main responsibilities:</p> <p><br> National Regional Staff HR Management</p> <p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p> <p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p> <p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p> <p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p> <p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p> <p>· Support learning and development activities including training coordination and capacity-building initiatives.</p> <p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p> <p>International Regional Staff Administrative Support</p> <p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p> <p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p> <p>· Follow up on medical checks and related documentation for international staff.</p> <p>· Support contract administration, including renewals and amendments.</p> <p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p> <p>Stakeholder Management (Internal &amp; External)</p> <p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p> <p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p> <p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p> <p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p> <p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p> <p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p> <p>Regional HR Support</p> <p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p> <p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p> <p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p> <p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p> <p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p> <p>HR Reporting &amp; Analytics</p> <p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p> <p>· Maintain and update HR dashboards and trackers for regional office.</p> <p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p> <p>· Ensure accuracy and consistency of HR data across all systems and reports.</p> <p>&nbsp;</p> <p>Compliance &amp; Regulatory Management</p> <p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p> <p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p> <p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p> <p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p> <p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p> <p>&nbsp;</p> <p>HR Administration Support</p> <p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p> <p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p> <p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p> <p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p> <p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p> <p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br> <br> Required skills and competencies:<br> <br> Interpersonal Skills</p> <p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p> <p>· High attention to details, organized, and ability to prioritize workload.</p> <p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p> <p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p> <p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p> <p>Organizational Skills</p> <p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p> <p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p> <p>· Follows through on actions and monitors progress until completion.</p> <p>· Conflict resolution skills<br> <br> **The full Job Description will be shared with shortlisted candidates.**<br> <br> Profile :<br> <br> Education :</p> <ul> <li> <p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p> </li> </ul> <p>Training/Qualifications</p> <ul> <li> <p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p> </li> <li> <p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p> </li> <li> <p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p> </li> <li> <p>Experience / Skills :<br> Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p> </li> <li> <p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p> </li> <li> <p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p> </li> <li> <p>Prior involvement in remote coordination or support to field missions is highly desirable.<br> <br> Languages :<br> Native Arabic speaker with excellent command of English (spoken and written).<br> <br> IT knowledge :<br> Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br> <br> Salary :<br> Following Tdh salary scale in Jordan</p> </li> </ul> <p>Tdh General Code of Conduct and Ethical Policies :</p> <ul> <li> <p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p> </li> <li> <p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p> </li> <li> <p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p> </li> <li> <p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p> </li> <li> <p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p> </li> </ul> <p>Procedure:<br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> References :<br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview of the Position and Company</p><p>Be part of a dynamic international sales team at a leading export company based in Jordan, working to expand its presence in global markets. We are looking for a motivated Sales Representative who possesses initiative and the ability to build strong working relationships with international clients. You will have the opportunity to learn and develop within an environment that promotes professionalism and career advancement, while participating in the execution of sales strategies and expanding the client base in the Middle East and North Africa region and beyond.</p><p>Key Responsibilities</p><ul><li>Develop and implement export sales plans to achieve targeted revenue goals.</li><li>Identify new business opportunities and build a client base through phone calls, email communications, and international exhibitions.</li><li>Prepare and evaluate pricing proposals and negotiate contract terms effectively in line with company policies.</li><li>Coordinate shipping and delivery operations with logistics teams to ensure customer satisfaction and timely delivery.</li><li>Follow up with clients post-sale to ensure their satisfaction and address any ongoing needs for products.</li><li>Prepare regular reports on sales activities, analyze performance, and provide recommendations for improvement.</li><li>Collaborate with marketing and product teams to understand specifications, features, benefits, and develop targeted sales messages for emerging markets.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor's degree in a relevant field (e.g., Business Administration, Marketing, Logistics, or equivalent).</li><li>Focus on professional development in the field of export and international sales.</li><li>Location: Jordan.</li><li>Fluency in Arabic and excellent command of English.</li><li>Strong communication skills and ability to build sustainable professional relationships.</li><li>Ability to work under pressure and meet objectives in a dynamic environment.</li><li>Basic computer skills, including email and CRM systems.</li></ul><p>Required Skills</p><ul><li>Negotiation and persuasion skills with the ability to present value propositions to international clients.</li><li>Understanding of export operations and regulations related to international trade.</li><li>Organizational skills, with attention to detail and adherence to deadlines.</li><li>Ability to analyze markets and identify trends and opportunities.</li><li>Familiarity with digital marketing principles and communication across various platforms.</li></ul><p>Benefits and Perks</p><ul><li>Compensation based on performance with potential for career advancement.</li><li>Social coverage in accordance with local policies.</li><li>Training opportunities and mentorship from experts in export and international trade.</li><li>A supportive work environment that provides opportunities for professional growth and skill development.</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Overview of the Position and Company</p><p>Be part of a dynamic international sales team at a leading export company based in Jordan, working to expand its presence in global markets. We are looking for a motivated Sales Representative who possesses initiative and the ability to build strong working relationships with international clients. You will have the opportunity to learn and develop within an environment that promotes professionalism and career advancement, while participating in the execution of sales strategies and expanding the client base in the Middle East and North Africa region and beyond.</p><p>Key Responsibilities</p><ul><li>Develop and implement export sales plans to achieve targeted revenue goals.</li><li>Identify new business opportunities and build a client base through phone calls, email communications, and international exhibitions.</li><li>Prepare and evaluate pricing proposals and negotiate contract terms effectively in line with company policies.</li><li>Coordinate shipping and delivery operations with logistics teams to ensure customer satisfaction and timely delivery.</li><li>Follow up with clients post-sale to ensure their satisfaction and address any ongoing needs for products.</li><li>Prepare regular reports on sales activities, analyze performance, and provide recommendations for improvement.</li><li>Collaborate with marketing and product teams to understand specifications, features, benefits, and develop targeted sales messages for emerging markets.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor's degree in a relevant field (e.g., Business Administration, Marketing, Logistics, or equivalent).</li><li>Focus on professional development in the field of export and international sales.</li><li>Location: Jordan.</li><li>Fluency in Arabic and excellent command of English.</li><li>Strong communication skills and ability to build sustainable professional relationships.</li><li>Ability to work under pressure and meet objectives in a dynamic environment.</li><li>Basic computer skills, including email and CRM systems.</li></ul><p>Required Skills</p><ul><li>Negotiation and persuasion skills with the ability to present value propositions to international clients.</li><li>Understanding of export operations and regulations related to international trade.</li><li>Organizational skills, with attention to detail and adherence to deadlines.</li><li>Ability to analyze markets and identify trends and opportunities.</li><li>Familiarity with digital marketing principles and communication across various platforms.</li></ul><p>Benefits and Perks</p><ul><li>Compensation based on performance with potential for career advancement.</li><li>Social coverage in accordance with local policies.</li><li>Training opportunities and mentorship from experts in export and international trade.</li><li>A supportive work environment that provides opportunities for professional growth and skill development.</li></ul><p><br></p><p><br></p></div>

<p>At INGOT, we believe in building high-performing teams where everyone is in the right seat not just filling a role but thriving in it. Our approach emphasizes getting the right people in the right positions to drive business growth and success. Here s what that means for YOU: You ll excel at what you do because you re in a role that aligns with your skills and passions You ll be aligned with our core values - High Ethics, Commitment and Innovation we re looking for team members who get it, want it, and have the capacity to do it We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission If you re a high-energy, results-driven professional who s ready to take on a role that matches your expertise and values, we d love to connect! Check out the details below and see if this is the right fit for you. Purpose of Role/Summary: The QA Lead is responsible for defining, implementing, and overseeing quality assurance strategies across all software development projects. This role involves leading the QA team, ensuring high standards of product quality, and aligning testing efforts with business and technical goals. The QA Lead acts as a bridge between stakeholders, developers, and QA engineers to ensure the delivery of reliable, high-quality software within scope and timelines. Main Activities and Responsibilities: Define and implement QA strategy, processes, and best practices across projects Lead, mentor, and support QA engineers, ensuring their growth and performance Design and oversee test plans, test cases, and test execution (manual and automated) Ensure comprehensive test coverage across functional, integration, regression, and performance testing Establish and maintain automated testing frameworks and CI/CD quality gates Collaborate with developers, product managers, and stakeholders to clarify requirements and ensure testability Collaborate with other developers, designers, QA testers, system analysts, and business analysts to ensure cohesive development efforts Identify risks, gaps, and areas for improvement in quality processes and propose solutions Monitor and report on quality metrics, defects, and testing progress Ensure timely detection, reporting, and tracking of defects, including root cause analysis Drive continuous improvement in QA practices, tools, and methodologies Coordinate release validation and sign-off processes Ensure proper documentation of test processes, cases, and results Promote a quality-first mindset across the development lifecycle Any other duties relevant to the role. Required Skills &amp; Experience: Bachelor s degree in Computer Science or related field (or equivalent experience) Fluent in English both written and spoken. Strong experience in software testing (manual and automated) Proven experience in leading QA teams and managing testing processes Deep understanding of SDLC, STLC, and Agile methodologies Experience with test management tools (e.g., TestRail, Zephyr, Allure TestOps) Experience with automation frameworks (e.g., Selenium, Playwright, Cypress, or similar) Knowledge of API testing tools (e.g., Postman, RestAssured) Experience with performance and load testing tools (e.g., JMeter, k6) Familiarity with CI/CD pipelines (e.g., GitHub Actions, Jenkins) Strong analytical and problem-solving skills Experience with SQL / No-SQL databases for validation and data testing Experience with automated testing tools and CI/CD pipelines (e.g., Github Actions, Jenkins) Experience with financial trading systems will be considered a strong advantage Understanding of monitoring tools and quality metrics (Grafana, Prometheus is a plus) Further Info: Working hours are 09:00 18:00 Monday to Friday The role is fully Remote Friendly and fun working environment Flexitime A competitive compensation package which includes great benefits Monthly social activities</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science or related field (or equivalent experience) Fluent in English both written and spoken. Strong experience in software testing (manual and automated) Proven experience in leading QA teams and managing testing processes Deep understanding of SDLC, STLC, and Agile methodologies Experience with test management tools (e.g., TestRail, Zephyr, Allure TestOps) Experience with automation frameworks (e.g., Selenium, Playwright, Cypress, or similar) Knowledge of API testing tools (e.g., Postman, RestAssured) Experience with performance and load testing tools (e.g., JMeter, k6) Familiarity with CI/CD pipelines (e.g., GitHub Actions, Jenkins) Strong analytical and problem-solving skills Experience with SQL / No-SQL databases for validation and data testing Experience with automated testing tools and CI/CD pipelines (e.g., Github Actions, Jenkins) Experience with financial trading systems will be considered a strong advantage Understanding of monitoring tools and quality metrics (Grafana, Prometheus is a plus)</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VirtuStaff is seeking a highly organized and client-focused Senior Client Success &amp; Operations Specialist to join its Jordan-based pre-launch team and help establish the company’s service-delivery operations ahead of launch.</p><p>The successful candidate will support the full client journey after the commercial handover, including onboarding, agent activation, service monitoring, client communication, Day-15 and monthly reviews, incident coordination, replacement follow-up and client-retention activities. The specialist will act as the main day-to-day operational contact for active clients and coordinate closely with Sales, HR, Technical Support and Management to ensure that clients receive a reliable and well-managed service.</p><p><br></p><p>The role will also support VirtuStaff’s training ecosystem by identifying training needs, researching and evaluating training providers, coordinating course launches and monitoring whether training improves agent readiness, performance and client satisfaction. This is a hands-on individual-contributor position with significant operational ownership, but no direct team-management responsibility during the initial phase.</p><p>The original role covers the client journey after sale as well as training-provider and course coordination, while specialist execution remains with the relevant internal or third-party teams.</p><p><br></p><p><b>Key Responsibilities<span></span></b></p><ul><li>Review sales handovers and confirm that all client, role, billing and operational information is complete.</li><li>Coordinate client onboarding, kickoff meetings and activation plans.</li><li>Confirm client readiness, system access, working hours, supervision and communication requirements.</li><li>Act as the primary day-to-day operational contact for active clients.</li><li>Maintain a clear health status for each client account and assigned agent.</li><li>Conduct documented Day-15 reviews and monthly service reviews.</li><li>Monitor client satisfaction, service quality, attendance concerns and performance risks.</li><li>Coordinate operational incidents with HR, Technical Support, Sales and Management.</li><li>Keep clients informed during service issues using confirmed and accurate information.</li><li>Coordinate corrective-action, additional-training and replacement processes.</li><li>Follow up on replacement cases and ensure client requirements are properly documented.</li><li>Identify clients at risk of cancellation and support service-recovery plans.</li><li>Track client and seat retention, service issues, replacement reasons and recurring concerns.</li><li>Identify potential account-expansion opportunities and refer them to the Sales team.</li><li>Maintain SOPs, checklists, client records, incident logs and operational dashboards.</li><li>Identify training needs based on client feedback, quality concerns, candidate weaknesses and role requirements.</li><li>Research universities, institutes, trainers, online platforms and other potential training providers.</li><li>Compare training providers based on quality, relevance, credibility, language, assessments, certification, rights and cost.</li><li>Coordinate course structure, platform setup, testing, launch and learner access.</li><li>Monitor enrolment, completion, pass rates, learner feedback and training effectiveness.</li><li>Prepare recommendations regarding course providers, costs, pricing and commercial models for Management approval.</li><li>Coordinate with Marketing, Technical Support, Design and external providers when launching training programmes.</li><li>Prepare weekly and monthly reports covering client health, incidents, retention, onboarding and training activity.</li></ul><p>The role is intended to coordinate client onboarding, account health, service recovery, replacements and retention while also supporting the training catalogue and provider network.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Three to five years of experience in client success, operations, service delivery, account management, BPO, outsourcing, staffing, SaaS implementation or a similar service environment.</li><li>Proven experience supporting B2B clients after the sale.</li><li>Experience coordinating client onboarding, service reviews and operational follow-up.</li><li>Strong client communication and relationship-management skills.</li><li>Ability to manage complaints, incidents and service-recovery situations calmly and professionally.</li><li>Strong organizational, documentation and follow-up skills.</li><li>Ability to create and maintain practical SOPs, checklists, workflows and reports.</li><li>Experience using CRM, ticketing, project-management, attendance or workforce-management systems.</li><li>Understanding of client satisfaction, account health, retention and churn.</li><li>Ability to analyze operational information and identify recurring issues.</li><li>Experience coordinating training programmes, training providers, online courses or LMS platforms is strongly preferred.</li><li>Ability to evaluate training quality, relevance and commercial suitability.</li><li>Experience comparing supplier proposals and negotiating costs is an advantage.</li><li>Strong Arabic and English business communication.</li><li>Experience dealing with UAE or GCC clients is strongly preferred.</li><li>Ability to coordinate effectively across Jordan, Egypt and UAE teams.</li><li>Good commercial judgment and the ability to balance client satisfaction with operational feasibility.</li><li>Comfortable working in a fast-moving pre-launch environment.</li><li>Available to work full-time from the VirtuStaff office in Jordan.</li></ul><p><br></p><p>The original requirements emphasize client onboarding, retention, escalations, GCC communication, operational systems and training-provider coordination.</p><p><br></p><p><b>Preferred Background</b></p><p>Candidates with experience in one or more of the following areas will be preferred:</p><ul><li>SaaS or technology platforms.</li><li>Outsourcing or BPO.</li><li>Recruitment or staffing operations.</li><li>Customer success or account management.</li><li>Workforce management.</li><li>Learning and development.</li><li>LMS or online-training operations.</li><li>Client onboarding and implementation.</li><li>Quality assurance or service delivery.</li></ul><p><br></p></div>

<p>Managing relationships with premium segment clients by adhering to the highest standards of service quality, responding to their inquiries, and processing their transactions with the required speed and efficiency all with the aim of strengthening the relationship with them and attracting new clients from this segment. Additionally, promoting the bank's services and products, including new offerings, and explaining them in a clear, accurate, and professional manner in order to increase the bank s sales and achieve the desired objectives.</p><p><strong>Responsibilities:</strong></p><ul><li>Welcomes premium clients, understands their requests and needs for the bank s services and products, and works to fulfill them efficiently with the highest levels of service within defined standards.</li><li>Responds to their inquiries in a way that reflects positively on the bank and ensures building good, long-term relationships to guarantee their ongoing business with the bank.</li><li>Markets all the bank s services and products, including new ones, to premium clients and explains them clearly, professionally, and accurately to increase the bank s sales of these services and products and achieve objectives.</li><li>Implements the external and internal sales plan to acquire new clients in the premium segment.</li><li>Conducts regular field visits to current and targeted clients to open new communication channels and attract a new client base, contributing to the growth of the bank s portfolio in both assets and liabilities.</li><li>Studies credit facility requests submitted by portfolio clients, verifies completeness of data and necessary information, ensures compliance with conditions and approved credit policy, checks completeness of documents, records recommendations, and forwards them to the direct supervisor.</li><li>Manages relationships with premium clients within the portfolio and works on developing and providing high-quality service through various bank service channels, including cross-selling and after-sales services.</li><li>Receives requests (including client requests) through the CRM-CX system or related forms for: Opening new and additional accounts and related tasks and modifications, including linked accounts. Requests for issuing balance certificates, interest, and commissions. Requests for subscription, rental, renewal, and cancellation of safety deposit boxes. Requests for credit cards, Visa Electron, prepaid cards, and electronic services. Requests for opening, renewing, and canceling deposits and certificates of deposit on the banking system. Requests for standing orders and instructions. Requests for transfers between accounts. Requests for personal loans (personal advances, car financing, housing loans). Requests for power of attorney. Requests for special conditions.</li><li>Receives checkbook requests and inputs them into the automated system.</li><li>Issues and executes transfers on the automated system.</li><li>Updates premium clients data.</li><li>Follows up on the execution of premium segment transactions by the relevant departments, ensures completion of all documents and rectification of transaction errors, reviews pending (unexecuted) transactions, and identifies reasons for non-execution to ensure processing and protect the bank s rights.</li><li>Collects various information about premium clients and updates their data in coordination with relevant departments to maintain accurate and up-to-date information for communication and to identify potential sales opportunities.</li><li>Monitors and promotes premium client services and encourages clients to develop their relationship with the bank to increase profitability for this segment.</li><li>Handles telephone and verbal inquiries from premium clients and provides solutions to problems that may arise during transaction processing as quickly as possible to facilitate service delivery.</li><li>Follows up on any feedback or suggestions from clients and takes them into consideration to strengthen relationships.</li><li>Ensures compliance with audit, regulatory, and anti-money laundering requirements, conducts Know Your Customer reviews, and assesses risks related to onboarding new clients.</li><li>Works closely with branch/area managers and the segment development unit to build a selected premium client base, ensuring increased bank profitability and achievement of required performance indicators.</li><li>Proposes, in coordination with relevant parties, modifications to bank products and services and contributes to proposing new competitive products based on feedback received from clients of various targeted products.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in administrative sciences, banking, or any related field.</li><li>Practical experience of no less than 3 years in sales management and customer service.</li><li>Practical experience with CRM-CX systems.</li><li>Knowledge of the English language.</li><li>Thorough knowledge of the bank s services, products, and approved programs.</li><li>Good knowledge of policies and procedures governing work and their updates (both internal and external).</li><li>Proficiency in using computers and working with various applied systems.</li><li>Skills in direct selling, cross-selling, and relationship management.</li><li>Time management skills.</li><li>Analytical skills.</li><li>Ability to negotiate and persuade.</li><li>Ability to motivate and work in a team spirit.</li><li>Politeness and good manners.</li><li>Ability to understand clients needs.</li><li>Ability to plan, implement, and manage educational workshops related to sales and services.</li><li>Ability to handle and resolve customer complaints within authorized limits.</li><li>Verbal communication skills and the ability to interact with others (internal and external clients).</li><li>Ability to handle work pressure.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Department of Security and Risk Management (DSRM) is investing in digital transformation across its security information management and operational functions, with a growing emphasis on geospatial capability and the responsible use of artificial intelligence. This internship supports that work by contributing to the development and support of GIS products and AI-assisted tools used across D/FSRM s five field offices. By the end of the placement, the intern will have gained practical experience in: Developing and supporting GIS products, spatial datasets and map-based analysis within a UN operational context Applying AI and automation tools to real security data and geospatial workflows Working within a humanitarian data management environment with complex operational requirements Under the supervision of the Security Information Analyst, the intern will: Support the development and maintenance of GIS products for D/FSRM, including spatial datasets, geodatabases, map-based visualisations and operational mapping outputs for the five field offices Support the agency s use of artificial intelligence by helping to integrate AI features such as natural language processing, automated classification and AI-assisted analysis into existing and new D/FSRM tools and geospatial products Contribute to the design and development of low-code applications (e.g. Power Apps and Dataverse) that support D/FSRM s GIS and data management needs Contribute to the documentation of system logic, data models and user guidance materials Support testing and iteration of tools with input from field users Assist with data visualisation and reporting tasks in Power BI where relevant Perform any other related tasks as assigned by the supervisor</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Applicants must be enrolled in or have recently graduated from (within one year) a Master's degree programme in a relevant field. Relevant fields include but are not limited to: Geographic Information Systems (GIS) or Geomatics Information Management or Information Systems Computer Science or Data Science A related technical or interdisciplinary field Demonstrated experience with GIS software and spatial data management (e.g. ArcGIS, QGIS) is a particular advantage. Familiarity with any of the following is desirable but not required: applied use of AI tools and large language models; Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio); or Dataverse.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior Sales Executive / Sales Team Lead Location: Amman, Jordan (Hybrid) Employment Type: Full-Time Experience Required: 3-6 Years Languages: Fluent Arabic &amp; Professional English About TajHR TajHR is a growing HR consultancy serving clients across Jordan, Saudi Arabia, and the wider MENA region.<br> We help organizations build high-performing teams through recruitment, HR outsourcing, and workforce solutions.<br> We are looking for a results-driven sales professional who can identify opportunities, build strong client relationships, and drive business growth.<br> Key Responsibilities Own the full sales cycle from prospecting and outreach to proposal development, negotiation, and closing deals.<br> Identify and develop new business opportunities across multiple industries within the MENA region.<br> Build and maintain relationships with HR leaders, business owners, and senior decision-makers.<br> Present and promote TajHR's recruitment, HR outsourcing, and workforce solutions.<br> Develop strategic sales plans to achieve and exceed revenue targets.<br> Maintain an accurate sales pipeline and provide regular performance updates.<br> Collaborate closely with internal teams to ensure successful client onboarding and service delivery.<br> Lead, mentor, and support junior sales team members (for Team Lead candidates).<br> Requirements 3–6 years of proven B2B sales experience.<br> Demonstrated success in selling professional services, consulting, HR solutions, staffing services, or SaaS products.<br> Strong experience managing the full sales cycle independently.<br> Excellent communication, negotiation, and presentation skills.<br> Strong understanding of the Jordanian and Saudi business markets.<br> Self-motivated and comfortable working in a fast-paced, entrepreneurial environment.<br> Based in Amman and willing to travel for business meetings and client visits.<br> Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.<br> Preferred Qualifications Previous experience within recruitment, HR services, staffing, or workforce solutions.<br> Existing network of HR Directors, Operations Directors, business owners, or senior decision-makers in Jordan and Saudi Arabia.<br> Experience selling services to Saudi-based clients from Jordan.<br> Experience leading, coaching, or mentoring junior sales professionals.<br> Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems.<br> What We Offer Competitive base salary.<br> Attractive performance-based commission structure.<br> Opportunity to work directly with senior leadership.<br> Exposure to diverse industries and regional clients across the MENA market.<br> Career growth opportunities within a rapidly expanding consultancy.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 1 year of related work experience.</li><li>Supervisory Experience: At least 1 year of supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Support Contracts Manager in contract administration from initiation to closure.<br> • Assist in creating, reviewing, &amp; editing contracts for accuracy &amp; compliance.<br> • Maintain organized contract records, databases, &amp; filing systems.<br> • Track milestones, deadlines, &amp; renewals for all contracts.<br> • Act as a liaison for effective communication between teams &amp; external parties.<br> • Collaborate with departments for contract creation &amp; management.<br> • Ensure compliance with contractual obligations, legal, &amp; regulatory requirements.<br> • Stay updated on changes in laws impacting contracts.<br> • Address &amp; resolve contract-related issues with stakeholders.<br> • Generate reports for management or audit purposes.<br> • Interact with vendors, clients, &amp; external parties to clarify contract terms.<br> • Build &amp; maintain positive relationships with key stakeholders.<br> • Provide support in documentation &amp; research during contract negotiations.<br> • Assist in developing &amp; delivering training programs on contract policies &amp; procedures.<br> • Perform other assigned duties as required.<br> Class A Medical Insurance Annual Bonus Liked to performance Appraisal Bachelor’s degree in Business Administration, Law, Industrial Engineering, or a related field.<br> Fresh Graduate or 0-3 year of relevant experience.<br> Basic understanding of contracts is preferred.<br> Relevant internship or training is a plus.<br> Fast learner (willingness to develop a career in this field).<br> Ability to read, understand and analyze contractual documents.<br> Excellent written and verbal communication in English.<br> Proficiency in Microsoft Office applications (Word, Excel).<br> Good communication and interpersonal skills.<br> Time management: ability to manage multiple tasks and deadlines.<br> Strong attention to detail, problem solving, and organizational skills.<br> High level of confidentiality and professionalism.<br></span> </div>

<p>We envisage success in this role to include; Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success Display strong knowledge and understanding of the local labor market and requirements Development of support materials such as New Joiner Packs and Standard Operating Procedures Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc. Other responsibilities assigned by HR Leadership.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 10 years career experience in an HR role with at least 2 to 3 years in a fast-paced position focused on onboarding new hires. Ideally applicants will hold a bachelor s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage. Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</p>

<p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Finance Director (FMCG ) Amman <ul> <li><span>Posting Date</span>: 02/08/2026</li> <li><span>Ref</span>: JOR-445</li> <li><span>Position</span>: Finance Director (FMCG ) Amman </li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: FMCG</li> <li><span>Years of Experience</span> 15 Plus </li> <li> </li><li><span>Qualification</span>: BA , CPA or CMA is a good plus </li> <li><span>Salary</span>: JOD 4500 </li> <li><span>Workdays</span>: 5</li> <li> </li><li><span>Description</span>: <p>Our client is a leading Large company in the field of FMCG in Amman, Jordan. They are seeking a high-caliber Finance Director to lead their local and regional finance function. Reporting directly to the CEO, the Finance Director will serve as a key strategic partner to executive leadership, driving financial discipline, cash generation, and commercial growth. </p><br>Key Responsibilities <ol> <li> <p>Financial Planning &amp; Analysis: Lead the annual budgeting, rolling forecasts, and multi-category performance reporting to track segment-level profitability. </p><br></li> <li> <p>Executive Decision Support: Provide strategic advisory and pricing/investment analysis to the CEO and executive leadership to guide sustainable business growth. </p><br></li> <li> <p>Cash Flow &amp; Working Capital Management: Oversee cash generation and tight working capital controls suited for a high-volume FMCG environment. </p><br></li> <li> <p>Financial Control &amp; Reporting: Direct the preparation of timely, accurate monthly/annual financial statements and establish strong internal authority controls. </p><br></li> <li> <p>Tax &amp; Regulatory Governance: Ensure full compliance with local tax obligations, regulatory standards, and statutory accounting requirements. </p><br></li> <li> <p>Systems &amp; Process Engineering: Optimize ERP system capabilities to enhance management insight and standardize finance workflows across regional operations. </p><br></li> <li> <p>Team Building &amp; Stakeholder Management: Mentor and structure the internal finance team while managing senior relationships with banks, external auditors, and board members. </p><br></li> </ol> <br> More<br> </li> </ul> <br> <br> </div>

<p><b>POSITION SUMMARY </b>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p>Planning, coordinating, and executing cost accounting activities, establishing a unified costing system across the company and continuously maintaining and improving the costing system, as well as providing Top Management with professional guidance and recommendations that support decision-making process.</p><p>Key Responsibilities:</p><ul><li>Supervising the implementation of the Cost Accounting function plans, as well as ensuring their compliance with Company rules and policies</li><li>Developing the Cost Accounting function s work plan; assigning work activities, projects and programs, monitoring workflow, reviewing and evaluating work methods and procedures, and directing such activities to serve the Department's goals and plans.</li><li>Proposing plans and programs that boost the effectiveness of the Cost Accounting function</li><li>Ensuring that work activities are carried out achieving the pre-set performance goals, and suggesting any necessary actions to the direct supervisor.</li><li>Establishing a unified costing system across companies through setting cost control policies and procedures.</li><li>Managing and monitoring all cost accounting activities , through providing professional guidance and supervision. Analyzing costs associated with the manufacturing operations, including direct, indirect, overhead costs.</li><li>Managing the process of costing new products, and ensuring adherence to the set costing system.</li><li>Supporting Top Management in the decision-making related to tender pricing and costing, through providing necessary data, reports.</li><li>Maintaining and improving costing systems, through continuously monitoring their performance and updating costing methods and procedures accordingly.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting - CMA Certification preferable.</li><li>7 - 10 Years of relevant experience</li></ul>

<p><h4>Description</h4> <p>LAWAZEM is seeking a proactive and experienced customer service team leader to join our team. In this leadership role, you will be responsible for overseeing the daily operations of the customer service team, ensuring consistently high-quality service delivery and fostering a positive work environment. You will mentor and guide team members, manage performance, and collaborate with other departments to enhance customer satisfaction and operational efficiency.</p> <h4>Responsibilities:</h4> <ul> <li>Lead, supervise, and motivate the customer service team to achieve service goals and deliver excellent customer experiences.</li> <li>Manage team performance through coaching, feedback, and development plans.</li> <li>Monitor customer interactions, resolve escalated issues, and ensure timely resolution of customer complaints.</li> <li>Coordinate with other departments such as sales, logistics, and product teams to address customer needs effectively.</li> <li>Develop and implement customer service policies and procedures to optimize efficiency and service quality.</li> <li>Analyze customer service metrics, prepare reports, and identify trends to recommend improvements.</li> <li>Train new team members and support continuous learning initiatives.</li> <li>Promote a customer-centric culture and ensure compliance with company standards and values.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience in a customer service leadership or supervisory role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to handle escalated customer issues with professionalism and empathy.</li> <li>Proficiency in CRM systems and Microsoft Office applications.</li> <li>Analytical mindset with the ability to interpret customer service data and metrics.</li> <li>Strong organizational and problem-solving skills.</li> <li>Ability to work collaboratively across departments and lead a remote or onsite team.</li> <li>Fluency in Arabic and English.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>LAWAZEM is seeking a proactive and experienced customer service team leader to join our team. In this leadership role, you will be responsible for overseeing the daily operations of the customer service team, ensuring consistently high-quality service delivery and fostering a positive work environment. You will mentor and guide team members, manage performance, and collaborate with other departments to enhance customer satisfaction and operational efficiency.</p> <h4>Responsibilities:</h4> <ul> <li>Lead, supervise, and motivate the customer service team to achieve service goals and deliver excellent customer experiences.</li> <li>Manage team performance through coaching, feedback, and development plans.</li> <li>Monitor customer interactions, resolve escalated issues, and ensure timely resolution of customer complaints.</li> <li>Coordinate with other departments such as sales, logistics, and product teams to address customer needs effectively.</li> <li>Develop and implement customer service policies and procedures to optimize efficiency and service quality.</li> <li>Analyze customer service metrics, prepare reports, and identify trends to recommend improvements.</li> <li>Train new team members and support continuous learning initiatives.</li> <li>Promote a customer-centric culture and ensure compliance with company standards and values.</li> </ul> <h4>Requirements</h4> <ul> <li>Proven experience in a customer service leadership or supervisory role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Ability to handle escalated customer issues with professionalism and empathy.</li> <li>Proficiency in CRM systems and Microsoft Office applications.</li> <li>Analytical mindset with the ability to interpret customer service data and metrics.</li> <li>Strong organizational and problem-solving skills.</li> <li>Ability to work collaboratively across departments and lead a remote or onsite team.</li> <li>Fluency in Arabic and English.</li> </ul></p><p></p>

<p><h4>Benefits:</h4> <p><strong>401(k)</strong><br> Health insurance<br> Paid time off<br> 401(k) matching<br> Dental insurance</p> <p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Essential duties and responsibilities</h4> <p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p> <p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p> <p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p> <p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p> <p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p> <p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p> <p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p> <p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p> <p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p> <p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p> <p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p> <p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p> <p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p> <p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p> <p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p> <p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p> <p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p> <h4>Job requirements</h4> <p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p> <p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p> <p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p> <p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p> <p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p> <p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p> <p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p> <p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p> <p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p> <p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p> <p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p> <p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p> <p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p> <p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><br><span><strong>Organizational Setting</strong></span></p><br><p><span>The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment and a better life, leaving no one behind.</span><br><span>FAO is a specialized agency of the UN that leads international efforts to defeat hunger. FAO's goal is to achieve food security for all and ensure that people have regular access to enough high-quality food to lead active, healthy lives. With 195 Members (194 countries and the European Union), FAO works in over 130 countries worldwide.</span><br><span>FAO Country Offices, working under overall corporate guidance and in line with the Strategic Framework, offer policy advice and support to countries in the mandated areas of FAO, facilitated through partnerships, resources and an active country programme to provide technical assistance, develop capacities and deliver core services while fully observing international standards of accountability to establish leadership and strengthen impact at the country level. </span><br><span>The offices deliver on the programmatic priorities of each country as agreed in their respective Country Programming Frameworks (CPFs) aligned to the UN Sustainable Development Cooperation Framework (UNSDCF) and ensure effective and efficient operations with adequate human and financial resources. </span><br><span>Specifically, FAO Country Offices:</span></p><br><p><span>(i) advocate, inform and support policies and investments in the areas of FAO’s mandate;</span><br><span>(ii) provide technical assistance and deliver core services; </span><br><span>(iii) assist and catalyse partnership and resource mobilization activities to support agrifood systems transformation; </span><br><span>(iv) position FAO as the specialized/authoritative technical agency in food and agriculture and agrifood systems transformation; and </span><br><span>(v) ensure risk-smart and accountable operations and management. </span></p><br><p><span>The position is located in the FAO Country Office in Jordan.</span></p><br><p><br><span><strong>Reporting Lines</strong></span></p><br><p><span>The Procurement Specialist works under the overall supervision of the FAO Representative and direct supervision of National Professional officer (administration) and in close coordination with other Units and colleagues in the office.</span></p><br><p><br><span><strong>Technical Focus</strong></span></p><br><p><span>The Procurement Specialist provides and coordinates day-to-day procurement operations, including specialized and complex processes and functions, ensuring consistency, timeliness and conformity with relevant rules, procedures and practices. He/ she provides procedural guidance to clients and staff across the Organization regarding procurement rules and procedures.</span></p><br><p><br><span><strong>Tasks and responsibilities</strong></span></p><br><p><span>• Coordinate and support the implementation of procurement activities for FAO Jordan in accordance with FAO rules, policies, and procedures, including MS 502 and related applicable guidance.</span><br><span>• Manage and monitor procurement requests received from projects and other internal requesters, including consolidation of procurement plans and follow-up on procurement milestones and progress.</span><br><span>• Review purchase requisitions and related supporting documentation to ensure completeness, accuracy, and compliance with FAO requirements before initiating procurement actions.</span><br><span>• Carry out local and international procurement processes for goods and services, including preparation of solicitation documents, issuance of tenders, receipt and opening of offers, evaluation of bids/proposals, and preparation of purchase orders and contracts, in full compliance with FAO rules and procedures.</span><br><span>• Support the preparation, drafting, processing, and follow-up of contracts, purchase orders, amendments, renewals, and other procurement-related documents under the applicable operational modalities.</span><br><span>• Ensure procurement actions are processed in a timely manner and provide regular updates to requesters and management on the status of ongoing actions and any related issues requiring attention.</span><br><span>• Maintain and update supplier and vendor records, including identification of potential suppliers, review of supplier information, conduct of market research, and support to supplier sourcing and outreach processes, including calls for expression of interest where relevant.</span><br><span>• Conduct market surveys and supplier research using available sources, including online resources, UNGM, and other relevant platforms, and maintain up-to-date supplier information by category and item.</span><br><span>• Evaluate quotations and bids in line with prescribed procedures and prepare the required procurement documentation and analysis for review, approval, and committee submission as applicable.</span><br><span>• Communicate procurement outcomes to successful and unsuccessful bidders after completion of the tendering process, in accordance with FAO procedures.</span><br><span>• Act as secretary to the Local Procurement Committee (LPC) for procurement actions under the relevant modalities, including preparation and organization of documentation and records for committee review.</span><br><span>• Raise and process purchase orders for goods and services in GRMS and other relevant corporate systems, ensuring correct data entry and compliance with approved procurement actions.</span><br><span>• Review and maintain procurement records, registers, and filing systems for requisitions, tenders, contracts, purchase orders, and related correspondence to ensure completeness, traceability, and ease of retrieval.</span><br><span>• Receive, track, and dispatch incoming and outgoing procurement correspondence and maintain proper records of official procurement communications.</span><br><span>• Follow up on approved purchase requisitions, contractual actions, soft commitments, delivery status, and other procurement-related transactions to ensure smooth end-to-end processing.</span><br><span>• Review supplier invoices related to procurement transactions, ensure proper registration and completeness of supporting documentation, and coordinate their onward submission for payment processing in line with applicable procedures.</span><br><span>• In coordination with technical colleagues, follow up on contract execution issues, including delays, non-performance, quality concerns, and application of contractual remedies, as applicable and in line with FAO rules and contract provisions.</span><br><span>• Liaise with Logistics Unit for timely preparation and obtaining letters of import exemption and re-export, follow up on clearance of goods and shipments and ensure safe arrival of the consignments to the final destinations </span><br><span>• Obtain and maintain supplier performance documentation and relevant contract management records upon completion of procurement transactions.</span><br><span>• Prepare monitoring reports, procurement statistics, status updates, and other analytical or management information related to procurement activities, as required.</span><br><span>• Participate in meetings with suppliers, internal requesters, and other stakeholders to facilitate procurement planning, clarification, implementation, and resolution of operational issues.</span><br><span>• Conduct preliminary quality assurance for LoAs, by making sure that in the LoA file all the documentation is in order and properly completed and filed, before final quality assurances is conducted by the Administration officer; </span><br><span>• Perform any other related duties as required.</span></p><br><p><span><strong>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</strong></span></p><br><p><br><span><strong>Minimum Requirements</strong></span></p><br><p><span>• Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, Logistics, Economics, Law, Public Administration or another related field</span><br><span>• Five years of experience in procurement support work</span><br><span>• Working knowledge of English</span><br><span>• National of Jordan</span></p><br><p><br><span><strong>FAO Core Competencies</strong></span></p><br><p><span>• Results Focus</span><br><span>• Teamwork</span><br><span>• Communication</span><br><span>• Building Effective Relationships</span><br><span>• Knowledge Sharing and Continuous Improvement</span></p><br><p><br><span><strong>Technical/Functional Skills</strong></span></p><br><p><span>• Thorough knowledge of the procurement regulations and procedures of any public or international entity or organization.</span><br><span>• Good knowledge of the International Commercial Terms (INCOTERMS) and their application.</span><br><span>• Thorough knowledge of the ERP Procurement Module and ability to guide, direct and advise colleagues on its use and applications.</span></p><br><p><br><span><strong>Selection Criteria</strong></span></p><br><p><span>• Very good knowledge of the MS Office package, Internet and office technology equipment</span><br><span>• Thorough knowledge of UN system procurement regulations, policies and procedures.</span><br><span>• Certification on procurement delivered from an internationally recognized institution is an asset.</span><br><span>• Previous experience with the United Nations, NGOs, INGOs, or other international development organizations would be an asset.</span><br><span>• Extensive knowledge and experience in iMIS reporting and monitoring tools.</span><br><span>• Thorough knowledge of FAO's administrative policies and procedures.</span></p><br><p><span><strong>ADDITIONAL INFORMATION</strong></span></p><br><br><ul><li><span>FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)</span></li><li><span>Applications received after the closing date will not be accepted</span></li><li><span>Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at </span><span>http://www.whed.net/ </span></li><li><span>For additional employment opportunities visit the FAO employment website: http://www.fao.org/employment/home/en/ </span></li><li><span> Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. </span></li></ul> </div>

<p>Responsibilities</p> <ul> <li>Develop responsive, user-friendly, and high-performing web interfaces using modern frontend technologies.</li> <li>Translate UI/UX designs, wireframes, and prototypes into clean, reusable, and maintainable code.</li> <li>Develop and maintain frontend applications using Next.js and modern JavaScript.</li> <li>Collaborate closely with backend developers to integrate RESTful APIs and third-party services.</li> <li>Optimize applications for performance, responsiveness, scalability, and cross-browser compatibility.</li> <li>Ensure the technical feasibility and effective implementation of UI/UX designs.</li> <li>Write clean, well-structured, documented, and maintainable code following frontend development best practices.</li> <li>Participate in code reviews, testing, and quality assurance activities.</li> <li>Identify, troubleshoot, and resolve frontend bugs and technical issues.</li> <li>Collaborate with QA, designers, backend developers, and other team members throughout the development lifecycle.</li> <li>Contribute to continuous improvements in frontend development processes, tools, and practices.</li> <li>Stay updated with emerging frontend technologies, frameworks, and industry best practices.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Software Engineering, Information Technology, or a related field.</p> <p>Minimum 1 year of professional experience in frontend development.</p> <p>Strong proficiency in HTML5, CSS3, and JavaScript (ES6+).</p> <p>Hands-on experience with Next.js is mandatory.</p> <p>Good understanding of responsive web design and cross-browser compatibility.</p> <p>Experience with Git and version control systems.</p> <p>Good understanding of RESTful APIs and frontend API integration.</p> <p>Familiarity with modern build tools such as Webpack or Vite.</p> <p>Familiarity with package managers such as npm or Yarn.</p> <p>Basic understanding of UI/UX design principles.</p> <p>Strong problem-solving, analytical, and debugging skills.</p> <p>Excellent attention to detail and commitment to code quality.</p> <p>Strong communication and teamwork skills.</p>