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<h2 class="h5">Job description</h2>
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<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a Senior Performance Marketing Specialist to join our growing and award-winning team to work on some of the region's most exciting brands.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.<br> Oversee growth in performance.<br> Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.<br> Solid knowledge of Google ads campaign types.<br> Continuous analysis of performance and reporting on digital campaigns.<br> Efficient management of budgets across all engines and campaigns.<br> Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.<br> Report on key performance indicators and lead generation initiatives, calculate Cost Per Lead, project spend, adjust to demand and seasonality.<br> Skills Required: Minimum 4 years of relevant experience Marketing and Advertising background is a big plus Experience in Google AdWords, Google AdWords Editor, Google Analytics.<br> Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.<br> Vast experience in the Google Content Network and with overall Display Advertising.<br> Knowledge and experience in retargeting/remarketing.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a Senior Performance Marketing Specialist to join our growing and award-winning team to work on some of the region's most exciting brands.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Job Responsibilities: Strategize, create, monitor, maintain, and optimize the high volume of campaigns across Google AdWords, Facebook Ads Manager, and other third-party digital media outlets.<br> Oversee growth in performance.<br> Manage campaigns to meet client’s ROI goals and respond in a rapid manner to optimization suggestions from digital strategists.<br> Solid knowledge of Google ads campaign types.<br> Continuous analysis of performance and reporting on digital campaigns.<br> Efficient management of budgets across all engines and campaigns.<br> Craft eye-catching and informative pay-per-click text ads as well as the continuous implementation of text ads – A/B testing.<br> Report on key performance indicators and lead generation initiatives, calculate Cost Per Lead, project spend, adjust to demand and seasonality.<br> Skills Required: Minimum 4 years of relevant experience Marketing and Advertising background is a big plus Experience in Google AdWords, Google AdWords Editor, Google Analytics.<br> Keyword research, campaign buildout, ad creation, A/B copy testing, and extensive bid management and lead generation experience.<br> Vast experience in the Google Content Network and with overall Display Advertising.<br> Knowledge and experience in retargeting/remarketing.<br></span> </div>
<h4 ><u >Job background:</u></h4>
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<p >The purpose of this job is to hire Homeroom teacher for the Primary Year Program.</p>
<p ><u >Roles and Responsibilities:</u></p>
<p dir="rtl" >The main role of the Homeroom Teacher is to implement and teach the primary students according to the International Baccalaureate curriculum. The following bullets briefly explain main duties and responsibilities of the job that is not limited to</p>
<ul >
<li >Plan, initiate, support and guide the units of inquiry, Arabic Language, and Math which involve knowledge and understanding of the IB resources. </li>
<li >Create appropriate learning experience (field work, learning engagements) and creating challenging and engaging learning opportunities for all students.</li>
<li >Motivate students to perform at their best through differentiated instructions and using varieties of styles.</li>
<li >Contribute to the enrichment of learning engagements.</li>
<li >Monitor students’ performance to enhance their understanding and master skills.</li>
<li >Monitor students’ progress through effective assessment.</li>
<li >Communicate regularly and constructively with students and parents.</li>
<li >Use teaching methods engaging students, stimulating intellectual curiosity including the use of effective questioning, presentation and resources.</li>
<li >Set high expectations for student’s behavior, establishing and maintaining a good standard of behavior management through well focused teaching and through positive and productive relationships.</li>
<li >Any other duties as assigned.</li>
</ul>
<p ><u >Job Qualifications:</u></p>
<ul >
<li >University degree in Child education or any related specialization.</li>
<li >Minimum 2 years of Experience in Teaching.</li>
<li >Good Command in English Language is preferred.</li>
<li >Computer skills at a level that permits creative use of technology in the classroom.</li>
</ul>
<p ><u >Key competencies:</u></p>
<ul >
<li >Able to prepare reports and deliver oral presentations.</li>
<li >Strong service orientation, flexibility and understanding of different school stakeholders’ needs is essential.</li>
<li >Presentation skills and ability to speak in public in confidence.</li>
<li >Excellent planning, coordinating, organizing and analyzing abilities are essential.</li>
<li >Excellent interpersonal skills and the ability to establish and maintain effective working relations with teachers at all levels in a multicultural environment.</li>
</ul>
<h2 class="h5">Job description</h2>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>General Assembly Resolution 2186 (XXI) decided to “bring into operations the United Nations Capital Development Fund as an organ of the General Assembly which shall function as an autonomous organization of the United Nations. The UN Capital Development Fund (UNCDF) assists developing countries, especially least developing countries, in the development of their economies by supplementing existing sources of capital assistance by means of grants, loans, and guarantees. UNCDFs vision is to help mobilize and catalyze an increase of capital flows for SDG impactful investments to Member States to address the most pressing development challenges facing vulnerable communities in these countries and thereby contribute to sustainable economic growth and equitable prosperity.</p><br> <p>As a Flagship Catalytic Blended Financing platform of the UN, UNCDF utilizes its unique capability in the UN system to deploy grants, loans and guarantees to crowd-in finance for the scaling of development impact. UNCDF focuses on where the needs are greatest, a deliberate focus and capability rooted in UNCDF’s unique investment mandate to support the achievement of the 2030 Agenda for Sustainable Development and the realization of the Doha Programme of Action for the least developed countries, 2022–2031.</p><br> <p>As per its Strategic Framework, UNCDF works to deploy its functions as a hybrid development organization and development finance institution. UNCDF responds to Member States requests for assistance by providing targeted technical and financial advisory services on investments for development outcomes, designing bespoke financial structuring solutions, undertaking financial derisking of investments, and enhancing investment readiness of SDG aligned projects in partnership with private sector, United Nations Organizations, International and Local Finance Institutions, Development Finance Institutions as well as Foundations and Philanthropy, among others. UNCDF works to develop local financial systems, new markets and mobilize and crowd in capital from public and private sources. UNCDF is driven by a partnership mindset which enables it to deploy its different capital capabilities in highly tailored and responsive ways in order to mobilize investments flows from other sources, in particular from the private sector. By structuring transactions which are highly impactful but also recognize the need for multiplying the impact of its own capital, UNCDF seeks to position itself as a preferred partner for different stakeholders. UNCDF’s work is focused on three priority areas, including:</p><br> <p>• SME Finance</p><br> <p>• Sub-National Finance</p><br> <p>• Digital Finance</p><br> <p>UNCDF’s organizational set up includes an Investment and Implementation Division (IID), Investment and Finance Oversight Division (IFOD), Operations and Oversight Division (OOD) and a Directorate of the Executive Office. UNCDF staff and personnel are located in regional hubs based in Dakar (Senegal), Nairobi (Kenya) and Bangkok (Thailand) with sub-regional presence in a number of locations in the Caribbean and Pacific Regions. UNCDF is led by an Executive Secretary based out of New York, USA. Pursuant to General Assembly resolution 2321(XXII, para 1.a), the Administrator of the UNDP performs the function of the Managing Director of UNCDF. UNCDF is overseen by an Executive Board comprised of UN Member States. </p><br> <p>The Investment Specialist support UNCDF in designing, deploying, and managing recovery-focused financing instruments under the FRRP, while contributing to regional investment coordination across Arab States. </p><br> <p><b>Duties and Responsibilities</b></p><br> <p>The Investment Specialist reports to the Regional Investment Specialist and Regional Team Lead – Arab States.</p><br> <p><b>A. Portfolio Development & Investment Structuring (Primary Focus – Palestine) </b><br> • Design and operationalize recovery and resilience financing instruments, including portfolio credit guarantees, risk-sharing facilities, and concessional financing mechanisms, in line with UNCDF’s development of finance principles. <br> • Conduct financial, institutional, and portfolio assessments of partner banks, MFIs, and financial intermediaries. <br> • Support the negotiation of participation agreements, term sheets, and risk-sharing parameters with financial institutions. <br> • Ensure instruments maintain minimum concessionally, additionality, financial sustainability, and limited market distortion. </p><br> <p><b>B. Portfolio Management, Oversight & Risk Monitoring </b><br> • Monitor utilization, financial performance, exposure, and claims risk of FRRP-supported instruments. <br> • Coordinate with UNCDF’s Investment and Finance Oversight Division (IFOD) and Operations and Oversight Division (OOD) to ensure compliance with risk, fiduciary, safeguards, and reporting requirements. <br> • Prepare inputs for internal investment reviews, management updates, and donor reporting. <br> • Support adaptive portfolio management in response to evolving market, liquidity, or political conditions. </p><br> <p><b>C. Financial Sector & Market Systems Analysis </b><br> • Analyze liquidity conditions, cost of funds, credit constraints, currency risk, and regulatory developments affecting the Palestinian financial sector. <br> • Translate market intelligence into practical adjustments to instrument design and deployment. <br> • Provide technical inputs to UNCDF and UNDP on financial-sector implications for recovery and resilience of programming. </p><br> <p><b>D. Stakeholder Engagement & Partnerships </b><br> • Engage with local financial institutions, regulators, DFIs, donors, and UN partners to support implementation and co-financing of FRRP instruments. <br> • Support coordination with parallel donor-funded or DFI-led facilities to ensure complementarity. <br> • Represent UNCDF in technical discussions related to recovery finance and financial sector stabilization. </p><br> <p><b>E. Technical Advisory & Capacity Support </b><br> • Provide technical advisory support to participating financial institutions on portfolio management, risk sharing, and recovery-oriented lending approaches. <br> • Support the design and delivery of investment-linked technical assistance. <br> • Contribute to drafting or review of operational manuals, guidelines, and procedures related to FRRP instruments. </p><br> <p><b>F. Regional Coordination & Knowledge Sharing (Secondary Role) </b><br> • Contribute Palestine-based lessons learned to UNCDF’s Arab States investment community of practice. <br> • Support regional knowledge products on recovery finance, guarantees, and fragile context investment. <br> • Provide limited surge or advisory support to regional initiatives, as requested by the Regional Investment Lead. </p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation. </p><br> <p><b>Competencies</b></p><br> <p>Core competencies:</p><br> <p>Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact <br> Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems <br> Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences <br> Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands <br> Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results <br> Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration <br> Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity</p><br> <p>Cross-Functional & Technical competencies:</p><br> <p>Business Direction & Strategy</p><br> <ul> <li>Strategic Thinking: Develop effective strategies and prioritized plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight. </li> </ul> <p>Business Direction & Strategy</p><br> <ul> <li>Systems Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system </li> </ul> <p>Business Development</p><br> <ul> <li>Knowledge Facilitation: Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange.</li> </ul> <p>Business Management</p><br> <ul> <li>Project Management: Ability to plan, organize, prioritize, and control resources, procedures, and protocols to achieve specific goals</li> <li>Communication: Communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media, and other appropriate channels</li> </ul> <p>Partnership management</p><br> <ul> <li>Relationship Management: Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding <br> </li> </ul> <p><b>Required Skills and Experience</b></p><br> <p>Education:</p><br> <ul> <li>Advanced university degree (master's degree or equivalent) in Finance, Economics, Business Administration, Development Finance, or a related field is required, OR </li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience, will be given due consideration in lieu of the advanced university degree. </li> </ul> <p>Experience:</p><br> <ul> <li>Minimum 5 years (with Master’s) or 7 years (with Bachelor’s) of progressively responsible experience in development finance, investment, banking, or financial-sector advisory is required.</li> <li>Demonstrated experience with credit guarantees, risk-sharing instruments, SME finance, or blended finance.</li> <li>Experience working in fragile or conflict-affected contexts is strongly desirable. </li> <li>Experience with a development finance Institutions (DFI), International Finance Institutions (IFI), or UN investment function is preferred. </li> <li>Demonstrated ability to work in fast-paced environments and matrix-based organizations is desired. </li> <li>Experience in issuing and managing guarantees within the development space to mobilize additional capital and enhance financial inclusion is desired. </li> <li>Proven ability to think strategically and with innovation, including working across multidisciplinary groups, is desired. </li> <li>Experience in broad-based convening, dialogue processes, and partnership building is desired. </li> <li>Experience in working with and/or managing multi-cultural teams across geographies is desired.</li> </ul> <p>Required Language(s):</p><br> <ul> <li>Full fluency in English and Arabic (written and spoken) is required.</li> <li>Fluency in French is an advantage.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Recreational Services Associate is responsible for the day-to-day operational tasks of the Morale Welfare & Recreation (MWR) center operations, lounge/bar operations, learning resource center (LRC) operations, theater operations, marketing, media center operations, and information ticket and tours (ITT). Services provided include resale operations and alcohol sales, facility & equipment management and basic repair, special events, games, cultural tours and day trips, and other supporting activities as specified in the Performance Work Statement (PWS).</p><p>Major Responibilities:</p><p>Responsible for performing all duties required for the operation of installation services. Duties include, but are not limited to, cashier, customer service, bartending, lounge support, basic maintenance and cleaning, inventory, stocking, basic technical equipment assistance, event setup and break down, tour & trips guide, etc. as specified in the Performance Work Statement.</p><p>Responsible for monitoring and performing escort duties for the LN workforce in accordance with 332 AEWI and AFCENTI 32-1002 and shall obtain an escort badge.</p><p>Provide excellent customer service and performs related tasks in all functional areas of recreational services.</p><p>Responsible for the maintenance and condition of the equipment in each facility.</p><p>Shall implement and maintain procedures for tracking and issuing CAC equipment to guests.</p><p>Shall provide complimentary snacks such as popcorn during hours of operation.</p><p>Shall perform alcohol sales and maintain accurate inventory in accordance with established AF, AFCENT and EFSS procedures.</p><p>Shall establish and maintain appropriate inventory levels and complete weekly inventory of all equipment and supplies.</p><p>Shall ensure bottled water is transported and stocked in clean refrigeration units for guests.</p><p>Shall provide set up and breakdown of Government furnished equipment such as tables, chairs, music system, ice chests, stages, etc.</p><p>Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.</p><p>Responsible for completing all assigned Vectrus and Government required training courses</p><p>Responsible for proper utilization and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment, and tools).</p><p>Responsible for precise execution of company time reporting procedures and accurate completion of timesheet.</p><p>Shall perform as supplemental personnel as needed for all Installation Service functional areas.</p><p>Performs other duties as assigned in accordance with contractual, functional, and mission requirements.</p><p>Other requirements:</p><p>Work will be primarily indoors but may be outdoors to support various events. Exposure to heat, cold, dust, noise, chemicals may occur. Overtime and shift work may be required depending on contractual needs. Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training will be provided as required. Must be prepared to function in a wartime environment to support U. S. interests. 100% Overseas Assignment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>One year related experience may be substituted for one year of education, if degree is required.</li><li>Must have a high school diploma or equivalent</li><li>Must have at the at time of offer and maintain a valid U. S. SECRET or Interim Secret Security Clearance. Clearance will be verified upon offer.</li><li>Must be a U.S. Citizen with a current, valid U. S. Passport and U. S. Driver s License, and International Driver s License.</li><li>Must be certified or shall be willing to receive certification to drive up to a 10K forklift.</li><li>Must be able to or shall be willing to learn to drive manual transmission vehicles.</li><li>Must be able to read, write, speak, and understand English fluently.</li><li>Must be able to pass MOD16 employment and deployment qualification requirements that include psychological, medical, dental, drug testing, background checks, etc.</li><li>Candidates must successfully complete hands on CBRN (chemical, biological, radiological and nuclear) defense training. Training includes the successful fit testing of DoD provided protective gear.</li><li>Must have a Serve-Safe Alcohol Awareness certification if assigned to Lounge/Bartender work.</li><li>Must have CPR/AED/First Aid certification to work in any Fitness Center.</li><li>A minimum of one year of working in customer service with retail, hotel front desk operations and/or restaurant experience.</li><li>Prior Air Force experience in Services career field preferred.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>The role holder will be responsible for overseeing the collection and interpretation of data by transferring data into a new format to make it more appropriate for analysis and marketing activations.<br> Use these insights to influence how an organization approaches business challenge.<br> Also Monitoring, managing cross-selling and up-selling campaigns results to enhance the active base percentages.<br> Key Responsibilities Provide regular market research plans, actions, trends, and competitors’ activities as well as creating market reports and updating them regularly to provide insights on the market status and assist in the decision-making process.<br> Gathering and analyzing data as well as creating reports and dashboards to present information and KPIs to optimize CVM activities and accelerate customers’ value.<br> Use profiling of the customers and the data available for each customer to have geographic, demographic, psychographic and behavioral segmentation to better target them with any campaign (retention or up-selling cross- selling) accordingly.<br> Ability to communicate complex data in a simple, actionable way.<br> Ability to visualize data in the most effective way possible for a given use-case.<br> Transferring data into a new format to make it more appropriate for analysis.<br> Creating new, experimental frameworks to collect data.<br> Building tools to automate data collection.<br> Searching through large data sets for usable information Creating reports and presentations for business uses Developing, implementing, and managing cross-selling and up-selling campaigns using all available channels to increase revenues and offer extra value, and enhance the active base percentages.<br> Managing retention programs and campaigns that guarantee long term commitment and increase lifetime value.<br> Identify opportunities to develop forecasts, statistical models, segmentation schemes, and data driven analyses to drive marketing around customer acquisition, retention, and value-extraction.<br> Performing data mining processes to explore data, identify patterns and establish relationships related to areas including forecasting potential subscribers and churn rate, customer segmentation, subscribers’ behavior profiling etc.<br> Assisting in developing and implementing marketing plans for the Business Marketing segment, which aim at customer retention, acquisition, and value extraction for corporate products in the assigned segments.<br> Monitor and conduct post launch analyses and update the dashboards accordingly after the launch of each promotion in terms of uptake, total number of targeted segments, extra revenues and channel used to reach the customers.<br> Support in building business cases for new promotional campaigns; by forecasting the uptake based on previous similar promotions and the target segment, the expected revenues and cannibalization and the opportunity cost.<br> Run and monitor continuous detailed analysis that covers (customer behavior, channels efficiency, churn, active base, and predictive analysis) to be able to launch campaigns to retain the customers, target them with the most efficient channels, forecast what will they be interested in and will help monitor the overall performance in terms of base movement.<br> Regularly conducts market research campaigns and acts upon the findings with the management.<br> By conducting surveys or focus groups.<br> Continuous search for best practices across all PSPs to improve active base and revenues.<br> Be responsible for the implementation of the CVM road map following the current guidelines and procedures.<br> Manage upselling channels with responsibility to secure the maximum and efficient utilization of each available channel (SMS, Tele sales, Call Center, shop reps.<br>) Utilize current Cross selling programs to increase service base to ensure new revenue generations by pushing new services to the right segment that the customer might be interested in to have more services and generate more revenues.<br> Support in running up-selling campaigns urging current customers to uplift usage by pushing customers to get more value for a better price.<br> Experience in these software (Tableau, power BI, SAS).<br> Bachelor’s degree in marketing, Computer Science, or any related Field.<br> 5-7 years of relevant experience.<br> Consumer Analytics or any relevant Certificate.<br> Preferred Skills Analytical and critical thinking skills.<br> Data analysis.<br> Digital marketing knowledge.<br> Content strategy.<br> Creative thinking.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><strong>1. Office/Unit/Project Description</strong></p><br> <p>UNDP Jordan's 2018-2022 country programme seeks to support national efforts in reaching a solution pathway that achieves the goal of a more inclusive and resilient nation which can effectively address the development challenges it is faced with, through its five programme pillars. Among these pillars is the Environment, Climate Change and DRR Portfolio that assist the country to integrate environmental concerns into national and sectoral plans and strategies; secure resources; and implement programmes that advance inclusive, sustainable development, and strengthen livelihoods. </p><br> <p>The coastline of the Gulf of Aqaba in Jordan, spanning a mere 27 kilometers at its northeastern tip, holds a distinctive role as Jordan's limited maritime access. Its pristine waters boast a stunning coral reef teeming with diverse marine life. Recognizing the importance of preserving this unique biodiversity, the Aqaba Special Economic Zone Authority (ASEZA) reclassified the Aqaba Marine Park (AMP) to the Aqaba Marine Reserve (AMR) in 2020. This designation, integrated into the Jordan National Protected Areas (JNPA) network, underscores its significance for biodiversity conservation and community engagement. Jordan's nomination of the AMR for inclusion on UNESCO's tentative list in 2023 further acknowledges its potential as a natural heritage site of Outstanding Universal Value.</p><br> <p><strong>2. Scope of Work </strong></p><br> <p>Under the overall guidance and supervision of the Aqaba Projects Coordination Manager, the Operations Associate will provide support to the Aqaba Projects, is expected to perform the following responsibilities and duties:</p><br> <ul> <li><strong>Ensures implementation ofoperational and financial strategies, and adapts processes and procedures of the Aqaba Projects</strong> focusing on the achievement of the following: <ul> <li>Ensure full compliance of procurement, finance, HR and administration activities with UN/UNDP rules, regulations, policies and procedures, and implementation of effective internal control. </li> <li>Provide effective financial management and administrative assistance to support implementation of the Aqaba Programme.</li> <li>Support the recruitment of PSA holders and UNVs for the Aqaba Projects.</li> </ul></li> <li><strong>Provides effective financial management support</strong>, focusing on the achievement of the following: <ul> <li>Support budget planning for the Aqaba Projects, implement the control mechanism through monitoring the budget lines and budget funds balance, and preparation of modifications as required. </li> <li>Regularly reviewing Quantum financial expenditure reports and advising the relevant project leads.</li> <li>Assistance in proper control of supporting documents for payments and financial reports.</li> </ul></li> <li><strong>Administers procurement and administrative </strong>focusing on achieving the following: <ul> <li>Ensure effective procurement of goods and services, recruitment, and contract management process related to the Aqaba Projects’, including but not limited to, liaising with team members and follow up on contracts for consultants, interns, and vendors in collaboration with supervisors and help ensure timely payment, support in preparing long lists of consultants for selection by supervisor and compile supporting documents. </li> <li>Prepare procurement plans for the office and monitoring of implementation. </li> <li>Prepare submissions to the Contract, Asset and Procurement Committee (CAP) and Advisory Committee on Procurement (ACP). </li> <li>Implement internal control system which ensures that Purchase orders are duly prepared and dispatched. Timely corrective actions on POs with budget check errors and other problems. </li> </ul></li> <li><strong>Provides logistical administrative support services </strong>to focusing on achievement of the following: </li> <li>Process travel for missions, workshops and duty travel of staff, including purchase of tickets, DSA calculation, travel requisition preparation; visa and hotel arrangements, including LP, as needed. </li> <li>Ensure support with the onboarding of the new personnel , including but not limited to setting up the workstation, obtaining the email address and phone numbers, coordinating with relevant teams the set up on laptops, support in setting up introductory meetings, etc. </li> <li>Act as custodian for management of office stationery supplies and office IT equipment including maintenance of stock list of stationery & IT equipment, distribution of equipment as required by staff and keeping a log of distribution.</li> <li>Implement Inventory and physical verification controls in coordination with the Operations Team. </li> <li>Maintain files and records relevant to office maintenance. </li> <li>Provide support for maintenance of premises.</li> <li>Coordinate and liaise on IT support in Amman’s office. </li> <li>Coordinate meetings and workshops, including logistics of meetings, and assists in arrangement of appointments and meetings as required. </li> <li><strong>Ensures facilitation of knowledge building and knowledge </strong>sharing within the Amman’s CO teams focusing on achievement of the following: </li> <li>Develop and maintain administration operations support-related guidelines, checklists, trackers, and other documentation using shared drives. </li> <li>Maintain project files and an effective documents management system. </li> <li>Support the implementation and knowledge sharing for projects implemented as part of People for 2030. </li> </ul> <p><strong>3. Institutional Arrangement</strong></p><br> <p>In this context, the Operations Associate will work under the UNDP <strong>Aqaba Projects</strong>. S/he works under the guidance and supervision of the Aqaba Projects Coordination Manager and in close collaboration with the operation unit and the Programme Analysts in Jordan CO.</p><br> <p><strong>4. Competencies</strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <i><strong>Cross-Functional & Technical competencies </strong></i> <br> <br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Direction & Strategy</strong></i> <i><strong>Business Acumen</strong></i> Ability to understand and deal with a business situation in a manner that is likely to lead to a good outcome Ability to make good judgments and quick decisions within such frameworks Knowledge and understanding of the operational frameworks in the organization. <br> <i><strong>Business Development</strong></i> <i><strong>Collective Intelligence Design</strong></i> Ability to bring together diverse groups of people, data, information, ideas, and technology to solve problems and design solutions or services. Knowledge and understanding of Collective Intelligence Design principles, methodology and practices. <br> <i><strong>Business Management</strong></i> <i><strong>Communication</strong></i> Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels. <br> <i><strong>Business Management</strong></i> <i><strong>Customer Satisfaction/Client Management</strong></i> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. </li> <li>Provide inputs to the development of customer service strategy. </li> <li>Look for ways to add value beyond clients’ immediate requests. </li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <i><strong>Business Management</strong></i> <i><strong>Operations Management</strong></i> Ability to effectively plan, organise and oversee different parts of corporate operations, simultaneously and in an integrated way, in order to convert the organisation’s assets into the best results in the most efficient way. Knowledge of relevant concepts and mechanisms. <br> <i><strong>Administration & Operations</strong></i> <i><strong>Documents & records management</strong></i> <p>Overall document (hard or electronic) management; registry and retention policy including storing and archiving.</p><br> <br> <i><strong>Administration & Operations</strong></i> <i><strong>Travel contract management</strong></i> <p>Knowledge of policy and procedures related to contract management, incl. oversight of the Long-Term Agreement (LTA) with the Travel Management Services (TMS) provider; UN airline agreement management covering all major rail providers; ability to negotiate airline discounts.</p><br> <br> <p><strong>5. Minimum Qualifications of the Successful NPSA</strong></p><br> <strong>Min. Education requirements</strong> <p>Secondary education is required, Or </p><br> <p>A university Degree (Bachelor’s degree) in Business or Public Administration, or related field will be given due consideration, but is not a requirement. </p><br> <p>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage. </p><br> <br> <strong>Min. years of relevant work experience </strong> A minimum of seven (7) years (with Secondary Education) or four (4) years (with Bachelor’s degree) of relevant work experience in the area of Operations or related field is required at the national or international level related field is required. <br> <strong>Required skills </strong> <ul> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc),</li> <li>Working experience in financial management of development projects.</li> </ul> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Knowledge in the administrative and financial systems of Aqaba Special Economic Zone Authority (ASEZA).</li> <li>Knowledge of UN administrative and operational systems and procedures.</li> <li>Experience in project operations and procurement.</li> <li>Experience in office archiving.</li> <li>Experience in events planning and logistics.</li> </ul> <br> <strong>Required Language(s) </strong> Fluency in written and spoken Arabic and English is required. <br> <p><strong>6. The following documents shall be required from the applicants:</strong></p><br> <ol> <li><strong>Personal CV or P11</strong>, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.</li> <li>A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.</li> <li>Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns or other materials.</li> </ol> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p>Role Overview We are seeking a highly skilled and experienced Performance Marketing Operations Officer to join our dynamic team at DigiZag in Amman. This pivotal role involves enhancing our marketing operations, leading the operations department and ensuring operational excellence across the board. The ideal candidate will have a strong background in data analytics, with proficiency in tools like Power BI and Looker Studio, and additional expertise in AI and programming & system integrations is highly desirable.</p><p>Job Responsibilities</p><p>Key Responsibilities:</p><p>As a Performance Marketing Operations Officer, you will oversee the daily operations of the marketing operations department and the operations team, ensuring a smooth workflow and the highest levels of efficiency and quality. Your primary responsibilities will include:</p><p>Process Optimization: Identify and resolve bottlenecks, implement systems to streamline operations, and ensure that all processes align with company goals.</p><p>Task and Quality Management: Assign tasks, monitor progress, and ensure that all operations meet established standards of quality.</p><p>Financial Oversight: Develop and manage budgets, monitor expenditures, and implement cost-control measures. Prepare and analyze financial reports to track and forecast financial performance.</p><p>Data Analytics and Reporting: Utilize advanced analytical tools to generate insights from complex data sets, develop comprehensive dashboards, and report on key performance indicators to optimize marketing campaigns and operational strategies.</p><p>Team Leadership and Development: Lead, manage, and mentor the operations team to promote a high-performance culture. Facilitate effective communication and coordination between teams and resolve any conflicts swiftly.</p><p>Strategic Planning: Provide strategic, data-driven recommendations to enhance marketing effectiveness and overall business performance.</p><p>Project Management: Act as a project manager for the development of in-house platforms, ensuring the integration and alignment of marketing operations with other business units.</p><p><strong>Desired Candidate Profile</strong></p><p>Candidate Requirements</p><p>Bachelor s degree in Information Technology, Computer Science, AI, Business Information Systems, Data Analysis, or a related field.</p><p>3 5 years of professional experience in a similar role</p><p>Advanced skills in MS Excel and Google Sheets</p><p>Fluency in English</p><p>Strong interpersonal and communication abilities</p><p>Analytical skills</p><p>Operations management expertise</p><p>Financial acumen</p><p>Ability to work well under pressure</p>
<p>At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. Comprehensive understanding of safety information sharing programs and data management methodology. Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. Diplomacy in relationships with contacts in government and other key organizations. Fluency in English, knowledge of other languages will be an asset.</p>
<p>Requirements Meticulous Proposals live and die on the details. You catch the missing form, the wrong word limit, the inconsistent name, every time, because a compliance slip can disqualify strong work. Calm Under Deadline Tight, immovable timelines are the norm, and you stay organized and steady when several are converging at once. Evaluator-Centric Writer You write how the response will be scored, turning technical input into clear answers that give the evaluator exactly what they are looking for. Curious Researcher You dig into an issuing organization's priorities and incumbents, and translate what you learn into a sharper win theme. Diplomatic Driver You chase input from senior colleagues who do not report to you, and you do it in a way that keeps the relationship strong. AI-Enabled and Ambitious You use AI to work faster, verify everything before it goes in, and you want to grow into owning the whole bid function. Systems Builder You turn one-off effort into something repeatable. Every pursuit should leave behind a template, an answer, or a lesson that makes the next one faster.</p><p>Knowledge, Skills and Abilities Strong written English and the ability to write clearly under tight constraints. Comfortable following up with senior colleagues who do not report to you to keep deadlines on track. Willingness to use AI tools in your workflow. Highly organized and detail-oriented, comfortable managing versions, checklists, and moving parts.</p><p>Education Bachelor's degree in Business, B2B Marketing, Engineering, or a related field.</p><p>Experience 2 to 4 years, with any experience in business development, proposals, bids, B2B or product marketing, or a related field. It does not need to be a full two years specialized in proposals.</p><p>Preferences Background in enterprise software or SaaS. Experience with public sector or government tenders and their procurement rules. Familiarity with AI tools such as Claude Code (can be taught).</p><p>Travel 25-50%</p><p>Work Schedule Flexible, with occasional evening meetings for US overlap. Full US hours are an option, or split your day as long as key deadlines and meetings are covered.</p><p>Benefits You'll join a global family of passionate people building a sustainable, scalable ecosystem committed to using logic to create a better experience. You will be empowered to drive change, challenge the status quo, and innovate without bureaucracy slowing you down. We will invest in you, with a clear path from contributor to owning the bid process and its playbook.</p><p><strong>Desired Candidate Profile</strong></p><p>Meticulous Proposals live and die on the details. You catch the missing form, the wrong word limit, the inconsistent name, every time, because a compliance slip can disqualify strong work. Calm Under Deadline Tight, immovable timelines are the norm, and you stay organized and steady when several are converging at once. Evaluator-Centric Writer You write how the response will be scored, turning technical input into clear answers that give the evaluator exactly what they are looking for. Curious Researcher You dig into an issuing organization's priorities and incumbents, and translate what you learn into a sharper win theme. Diplomatic Driver You chase input from senior colleagues who do not report to you, and you do it in a way that keeps the relationship strong. AI-Enabled and Ambitious You use AI to work faster, verify everything before it goes in, and you want to grow into owning the whole bid function. Systems Builder You turn one-off effort into something repeatable. Every pursuit should leave behind a template, an answer, or a lesson that makes the next one faster.</p><p>Strong written English and the ability to write clearly under tight constraints. Comfortable following up with senior colleagues who do not report to you to keep deadlines on track. Willingness to use AI tools in your workflow. Highly organized and detail-oriented, comfortable managing versions, checklists, and moving parts.</p><p>Bachelor's degree in Business, B2B Marketing, Engineering, or a related field.</p><p>2 to 4 years, with any experience in business development, proposals, bids, B2B or product marketing, or a related field. It does not need to be a full two years specialized in proposals.</p><p>Background in enterprise software or SaaS. Experience with public sector or government tenders and their procurement rules. Familiarity with AI tools such as Claude Code (can be taught).</p>
<p><b>Key Responsibilities:</b></p><p><br></p><p><span style="font-size: 11px;">Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution</span></p><p>Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system</p><p>Provide tier 2/3 functional and technical support on Explorance software solutions</p><p>Configure and implement new functionality in Explorance software solutions</p><p>Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs</p><p>Provide detailed reporting, identify functionalities, and provide status updates on identified issues internally and with the client until the customer support case is resolved</p><p>Assist in new implementations, installations, upgrades and migrations of existing customers systems</p><p>Investigating issues with customer IT systems such as: SSO, LMS, SIS, HRIS</p><p>Provide basic technical and web application training to new customers when required</p><p>Communicate and coordinate with internal departments when addressing software bugs or new releases</p><p>Occasionally perform Quality Assurance tasks for testing of new software versions</p><p>Follow procedures, and continually improve internal processes for maintenance of solutions that are in production</p><p>Collaborate with developers and QA team for high quality, delivery on time</p><p> </p><p><b>Requirements:</b></p><p><br></p><p>Exceptional Customer Service Focus</p><p>Minimum 3 years’ customer support/technical support experience with enterprise software</p><p>Relevant technical work experience, deploying web applications in IIS including server and network administration.</p><p>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</p><p>Strong analytical problem solving and decision-making skills</p><p>Experience working with multiple stakeholders in a problem-solving environment</p><p>Exceptional communication skills, both oral and written with client interaction experience at executive levels</p><p>Ability to handle difficult or sensitive situations with diplomacy and tact</p><p>Excellent time management and organizational skills</p><p>Creative, self-motivated, with good interpersonal skills</p><p>Ability to work independently and as part of a team</p><p>Attention to detail</p><p> </p><p><br></p><p><b>Technical Skills and other Requirements:</b></p><p><br></p><p><br></p><p>Experience with SQL/Oracle Database querying and with MS Excel</p><p>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</p><p>Verbal and written communication skills in English and French for use in communication with global offices. </p><p>Passion for helping customers with strong customer service skills</p><p>Technical or Business Diploma in related fields</p><p>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</p><p>Nice to Have:</p><p><br></p><p>Technical certifications: Microsoft</p><p>Experience with HTML CSS, XML</p><p>Experience working with APIs</p><p>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</p><p> </p><p><br></p><p><b>Availability:</b></p><p><br></p><p>Must be willing to work outside of “normal” business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers</p><p>24/7 Pager/On-Call Rotation</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Exceptional Customer Service Focus</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision-making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li><li>Technical Skills and other Requirements: Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related fields</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li><li>Nice to Have: Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li><li>Availability: Must be willing to work outside of normal business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers 24/7 Pager/On-Call Rotation</li></ul>
<p><h4>About Division50:</h4>
<p>At Division50, we specialize in connecting top talent with growing businesses across industries. As we continue to expand our reach in the GCC market, we are looking for a highly motivated and experienced Sales Development Representative (SDR) to join our team. This role is critical to driving new business opportunities and setting the stage for successful client partnerships.</p>
<h4>Role overview:</h4>
<p>We are seeking an experienced IoT and ERP specialist to join our team, driving the integration of industrial IoT platforms with ERP systems to enable smart manufacturing, streamline operations, and support our clients’ digital transformation journey. The ideal candidate will have a strong background in appointment setting, specifically within the GCC market, and demonstrate fluency in both Arabic and English. We’re seeking someone who is confident, proactive, and skilled at opening conversations with decision-makers.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Identify, prospect, and engage potential clients across Europe through cold calling, email outreach, and LinkedIn.</li>
<li>Qualify leads, schedule appointments, and hand off high-quality opportunities to the sales team.</li>
<li>Research and analyze target industries and companies to develop tailored outreach strategies.</li>
<li>Build strong relationships with prospects through a consultative and confident approach.</li>
<li>Manage and maintain accurate records of activities and pipeline progress within CRM systems.</li>
<li>Collaborate with internal teams to refine messaging and improve lead generation efforts.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in ERP and IoT selling, B2B services.</li>
<li>Familiarity with GCC business culture and sales cycles.</li>
<li>Previous experience working remotely with international teams.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>Proven experience in appointment setting and outbound sales development, with a focus on the GCC market.</li>
<li>Fluency in Arabic and English is required.</li>
<li>Excellent communication and interpersonal skills; confident in initiating conversations with senior-level executives.</li>
<li>Strong objection-handling skills and ability to maintain composure under pressure.</li>
<li>Self-driven, highly organized, and able to work independently in a remote environment.</li>
<li>Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales prospecting tools.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>Base pay $500 + $300 commission.</li>
<li>Fully remote work environment.</li>
<li>Opportunity for growth within an international and fast-paced organization.</li>
<li>Ongoing professional development and support.</li>
</ul></p><p></p>
<p><h4>About Division50:</h4>
<p>At Division50, we specialize in connecting top talent with growing businesses across industries. As we continue to expand our reach in the GCC market, we are looking for a highly motivated and experienced Sales Development Representative (SDR) to join our team. This role is critical to driving new business opportunities and setting the stage for successful client partnerships.</p>
<h4>Role overview:</h4>
<p>We are seeking an experienced IoT and ERP specialist to join our team, driving the integration of industrial IoT platforms with ERP systems to enable smart manufacturing, streamline operations, and support our clients’ digital transformation journey. The ideal candidate will have a strong background in appointment setting, specifically within the GCC market, and demonstrate fluency in both Arabic and English. We’re seeking someone who is confident, proactive, and skilled at opening conversations with decision-makers.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Identify, prospect, and engage potential clients across Europe through cold calling, email outreach, and LinkedIn.</li>
<li>Qualify leads, schedule appointments, and hand off high-quality opportunities to the sales team.</li>
<li>Research and analyze target industries and companies to develop tailored outreach strategies.</li>
<li>Build strong relationships with prospects through a consultative and confident approach.</li>
<li>Manage and maintain accurate records of activities and pipeline progress within CRM systems.</li>
<li>Collaborate with internal teams to refine messaging and improve lead generation efforts.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in ERP and IoT selling, B2B services.</li>
<li>Familiarity with GCC business culture and sales cycles.</li>
<li>Previous experience working remotely with international teams.</li>
</ul>
<h4>Requirements:</h4>
<ul>
<li>Proven experience in appointment setting and outbound sales development, with a focus on the GCC market.</li>
<li>Fluency in Arabic and English is required.</li>
<li>Excellent communication and interpersonal skills; confident in initiating conversations with senior-level executives.</li>
<li>Strong objection-handling skills and ability to maintain composure under pressure.</li>
<li>Self-driven, highly organized, and able to work independently in a remote environment.</li>
<li>Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales prospecting tools.</li>
</ul>
<h4>Benefits:</h4>
<ul>
<li>Base pay $500 + $300 commission.</li>
<li>Fully remote work environment.</li>
<li>Opportunity for growth within an international and fast-paced organization.</li>
<li>Ongoing professional development and support.</li>
</ul></p><p></p>
<p><h4>About Division50</h4>
<p>At Division50, we specialize in connecting top talent with growing businesses across industries. As we continue to expand our reach in the GCC market, we are looking for a highly motivated and experienced Sales Development Representative (SDR) to join our team. This role is critical to driving new business opportunities and setting the stage for successful client partnerships.</p>
<h4>Role Overview</h4>
<p>We are seeking an experienced IoT and ERP specialist to join our team, driving the integration of industrial IoT platforms with ERP systems to enable smart manufacturing, streamline operations, and support our clients’ digital transformation journey. The ideal candidate will have a strong background in appointment setting, specifically within the GCC market, and demonstrate fluency in both Arabic and English. We’re seeking someone who is confident, proactive, and skilled at opening conversations with decision-makers.</p>
<h4>Key Responsibilities</h4>
<li>Identify, prospect, and engage potential clients across Europe through cold calling, email outreach, and LinkedIn.</li>
<li>Qualify leads, schedule appointments, and hand off high-quality opportunities to the sales team.</li>
<li>Research and analyze target industries and companies to develop tailored outreach strategies.</li>
<li>Build strong relationships with prospects through a consultative and confident approach.</li>
<li>Manage and maintain accurate records of activities and pipeline progress within CRM systems.</li>
<li>Collaborate with internal teams to refine messaging and improve lead generation efforts.</li>
<h4>Preferred Qualifications</h4>
<li>Experience in ERP and IoT selling, B2B services.</li>
<li>Familiarity with GCC business culture and sales cycles.</li>
<li>Previous experience working remotely with international teams.</li>
<h4>Requirements</h4>
<li>Proven experience in appointment setting and outbound sales development, with a focus on the GCC market.</li>
<li>Fluency in Arabic and English is required.</li>
<li>Excellent communication and interpersonal skills; confident in initiating conversations with senior-level executives.</li>
<li>Strong objection-handling skills and ability to maintain composure under pressure.</li>
<li>Self-driven, highly organized, and able to work independently in a remote environment.</li>
<li>Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales prospecting tools.</li>
<h4>Benefits</h4>
<li>Base pay $250 + $150 commission.</li>
<li>Fully remote work environment.</li>
<li>Opportunity for growth within an international and fast-paced organization.</li>
<li>Ongoing professional development and support.</li></p><p></p>
<p><h4>About Division50</h4>
<p>At Division50, we specialize in connecting top talent with growing businesses across industries. As we continue to expand our reach in the GCC market, we are looking for a highly motivated and experienced Sales Development Representative (SDR) to join our team. This role is critical to driving new business opportunities and setting the stage for successful client partnerships.</p>
<h4>Role Overview</h4>
<p>We are seeking an experienced IoT and ERP specialist to join our team, driving the integration of industrial IoT platforms with ERP systems to enable smart manufacturing, streamline operations, and support our clients’ digital transformation journey. The ideal candidate will have a strong background in appointment setting, specifically within the GCC market, and demonstrate fluency in both Arabic and English. We’re seeking someone who is confident, proactive, and skilled at opening conversations with decision-makers.</p>
<h4>Key Responsibilities</h4>
<li>Identify, prospect, and engage potential clients across Europe through cold calling, email outreach, and LinkedIn.</li>
<li>Qualify leads, schedule appointments, and hand off high-quality opportunities to the sales team.</li>
<li>Research and analyze target industries and companies to develop tailored outreach strategies.</li>
<li>Build strong relationships with prospects through a consultative and confident approach.</li>
<li>Manage and maintain accurate records of activities and pipeline progress within CRM systems.</li>
<li>Collaborate with internal teams to refine messaging and improve lead generation efforts.</li>
<h4>Preferred Qualifications</h4>
<li>Experience in ERP and IoT selling, B2B services.</li>
<li>Familiarity with GCC business culture and sales cycles.</li>
<li>Previous experience working remotely with international teams.</li>
<h4>Requirements</h4>
<li>Proven experience in appointment setting and outbound sales development, with a focus on the GCC market.</li>
<li>Fluency in Arabic and English is required.</li>
<li>Excellent communication and interpersonal skills; confident in initiating conversations with senior-level executives.</li>
<li>Strong objection-handling skills and ability to maintain composure under pressure.</li>
<li>Self-driven, highly organized, and able to work independently in a remote environment.</li>
<li>Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales prospecting tools.</li>
<h4>Benefits</h4>
<li>Base pay $250 + $150 commission.</li>
<li>Fully remote work environment.</li>
<li>Opportunity for growth within an international and fast-paced organization.</li>
<li>Ongoing professional development and support.</li></p><p></p>
<p><h4>Description</h4>
<p>Tamatem’s Community & Support Internship</p>
<p>As a Community and Support Intern at Tamatem, you will take on a leadership role within the community support team, leveraging your experience and expertise to provide top-notch support to our users. You will play a vital role in ensuring user satisfaction, resolving complex inquiries, and maintaining a positive user experience.</p>
<h4>You will:</h4>
<ul>
<li>Handle a significant volume of user inquiries, tickets, and comments with efficiency and professionalism.</li>
<li>Respond to customer requests or inquiries regarding services, products, and billing, demonstrating a deep understanding of our games.</li>
<li>Prioritize the customer's needs, ensuring a high level of care, compassion, and accuracy in all interactions.</li>
<li>Provide logical advice to users on the best ways to maximize their gaming experience.</li>
<li>Monitor in-game chat and ensure a positive and respectful user environment.</li>
<li>Go above and beyond to provide excellent quality customer service and resolve user issues to their satisfaction.</li>
<li>Maintain open and interactive communication with users, demonstrating a commitment to their needs.</li>
<li>Continuously strive to enhance the overall user experience through your interactions and feedback.</li>
<li>Maintain up-to-date user databases through effective internal and external communications.</li>
<li>Collect and analyze user information to contribute to team efforts and report on product or service performance.</li>
<li>Play our games regularly to stay informed and provide relevant support.</li>
</ul>
<h4>You have:</h4>
<ul>
<li>Bachelor's degree in sales, customer service, or a related field.</li>
<li>1-3 years of experience in community support or customer service, preferably in the mobile gaming industry.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Excellent time management skills.</li>
<li>Ability to adapt and respond effectively to various user personalities.</li>
<li>Patience and empathy in dealing with user inquiries and concerns.</li>
<li>Strong teamwork and multitasking abilities.</li>
<li>Ability to perform under pressure and resolve complex user issues.</li>
<li>Strong problem-solving skills and a commitment to exceptional user support.</li>
<li>A strong work ethic, a team-oriented attitude, and flexibility.</li>
<li>Deep knowledge of our products and services, demonstrating expertise in gaming.</li>
<li>A passion for gaming and a genuine interest in ensuring users have a positive experience.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Tamatem’s Community & Support Internship</p>
<p>As a Community and Support Intern at Tamatem, you will take on a leadership role within the community support team, leveraging your experience and expertise to provide top-notch support to our users. You will play a vital role in ensuring user satisfaction, resolving complex inquiries, and maintaining a positive user experience.</p>
<h4>You will:</h4>
<ul>
<li>Handle a significant volume of user inquiries, tickets, and comments with efficiency and professionalism.</li>
<li>Respond to customer requests or inquiries regarding services, products, and billing, demonstrating a deep understanding of our games.</li>
<li>Prioritize the customer's needs, ensuring a high level of care, compassion, and accuracy in all interactions.</li>
<li>Provide logical advice to users on the best ways to maximize their gaming experience.</li>
<li>Monitor in-game chat and ensure a positive and respectful user environment.</li>
<li>Go above and beyond to provide excellent quality customer service and resolve user issues to their satisfaction.</li>
<li>Maintain open and interactive communication with users, demonstrating a commitment to their needs.</li>
<li>Continuously strive to enhance the overall user experience through your interactions and feedback.</li>
<li>Maintain up-to-date user databases through effective internal and external communications.</li>
<li>Collect and analyze user information to contribute to team efforts and report on product or service performance.</li>
<li>Play our games regularly to stay informed and provide relevant support.</li>
</ul>
<h4>You have:</h4>
<ul>
<li>Bachelor's degree in sales, customer service, or a related field.</li>
<li>1-3 years of experience in community support or customer service, preferably in the mobile gaming industry.</li>
</ul>
<h4>Skills and experience you will bring to us:</h4>
<ul>
<li>Excellent time management skills.</li>
<li>Ability to adapt and respond effectively to various user personalities.</li>
<li>Patience and empathy in dealing with user inquiries and concerns.</li>
<li>Strong teamwork and multitasking abilities.</li>
<li>Ability to perform under pressure and resolve complex user issues.</li>
<li>Strong problem-solving skills and a commitment to exceptional user support.</li>
<li>A strong work ethic, a team-oriented attitude, and flexibility.</li>
<li>Deep knowledge of our products and services, demonstrating expertise in gaming.</li>
<li>A passion for gaming and a genuine interest in ensuring users have a positive experience.</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an Intern in the commercial organization, you will support the execution of key operational initiatives, event managements and business projects designed to improve commercial efficiency and team productivity. Your contributions will help optimize sales processes, enhance data quality, and support the implementation of digital tools and process improvements. You will collaborate with cross functional and international teams, gaining practical experience in analytics, project coordination, event management and business operations within a large, dynamic organization.</p><p>Internship Details Start Date: September 2026 Duration: 6 months (with possibility to extend) Working Time: 30 hours per week (with flexibility Work model: remote Location: Jordan, preferably Amman</p><p>Responsibilities may include the following and other duties may be assigned:</p><ul><li>Collaborating with sales teams and other departments to execute regional events including Training & Education activities</li><li>Contributing to business projects focused on digitalization, process automation, and simplifications</li><li>Preparing analyses and reports, collecting and structuring commercial data</li><li>Collaborating with sales teams and other departments to gather information and support process consistency</li><li>Monitoring process and event compliance and supporting initiatives related to data quality and process improvements</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Currently pursuing or recently completed a bachelor s or master s degree in business, economics, management, business analytics, quantitative methods, industrial engineering, or a related field</p><p>Fluency in English and good command of Arabic</p><p>Proficiency in MS Office, especially Excel and PowerPoint, with the ability to work with large datasets and prepare analyses</p><p>Strong organizational skills, attention to detail, and analytical mindset with the ability to manage multiple tasks</p><p>High motivation to learn and interest in sales operations, business analysis, or project management</p><p>Would be a plus:</p><ul><li>Exposure to databases, analytical tools, or CRM systems (e.g., Salesforce, Power BI)</li><li>Basic knowledge of project management methodologies (e.g., Agile, waterfall) and interest in process automation or digital tools used in commercial organizations</li><li>Ability to work effectively in a team and a proactive approach to problem solving</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Procurement Specialist provides and coordinates day-to-day procurement operations, including specialized and complex processes and functions, ensuring consistency, timeliness and conformity with relevant rules, procedures and practices. He/ she provides procedural guidance to clients and staff across the Organization regarding procurement rules and procedures.</p><p>Tasks and responsibilities</p><ul><li>Coordinate and support the implementation of procurement activities for FAO Jordan in accordance with FAO rules, policies, and procedures, including MS 502 and related applicable guidance.</li><li>Manage and monitor procurement requests received from projects and other internal requesters, including consolidation of procurement plans and follow-up on procurement milestones and progress.</li><li>Review purchase requisitions and related supporting documentation to ensure completeness, accuracy, and compliance with FAO requirements before initiating procurement actions.</li><li>Carry out local and international procurement processes for goods and services, including preparation of solicitation documents, issuance of tenders, receipt and opening of offers, evaluation of bids/proposals, and preparation of purchase orders and contracts, in full compliance with FAO rules and procedures.</li><li>Support the preparation, drafting, processing, and follow-up of contracts, purchase orders, amendments, renewals, and other procurement-related documents under the applicable operational modalities.</li><li>Ensure procurement actions are processed in a timely manner and provide regular updates to requesters and management on the status of ongoing actions and any related issues requiring attention.</li><li>Maintain and update supplier and vendor records, including identification of potential suppliers, review of supplier information, conduct of market research, and support to supplier sourcing and outreach processes, including calls for expression of interest where relevant.</li><li>Conduct market surveys and supplier research using available sources, including online resources, UNGM, and other relevant platforms, and maintain up-to-date supplier information by category and item.</li><li>Evaluate quotations and bids in line with prescribed procedures and prepare the required procurement documentation and analysis for review, approval, and committee submission as applicable.</li><li>Communicate procurement outcomes to successful and unsuccessful bidders after completion of the tendering process, in accordance with FAO procedures.</li><li>Act as secretary to the Local Procurement Committee (LPC) for procurement actions under the relevant modalities, including preparation and organization of documentation and records for committee review.</li><li>Raise and process purchase orders for goods and services in GRMS and other relevant corporate systems, ensuring correct data entry and compliance with approved procurement actions.</li><li>Review and maintain procurement records, registers, and filing systems for requisitions, tenders, contracts, purchase orders, and related correspondence to ensure completeness, traceability, and ease of retrieval.</li><li>Receive, track, and dispatch incoming and outgoing procurement correspondence and maintain proper records of official procurement communications.</li><li>Follow up on approved purchase requisitions, contractual actions, soft commitments, delivery status, and other procurement-related transactions to ensure smooth end-to-end processing.</li><li>Review supplier invoices related to procurement transactions, ensure proper registration and completeness of supporting documentation, and coordinate their onward submission for payment processing in line with applicable procedures.</li><li>In coordination with technical colleagues, follow up on contract execution issues, including delays, non-performance, quality concerns, and application of contractual remedies, as applicable and in line with FAO rules and contract provisions.</li><li>Liaise with Logistics Unit for timely preparation and obtaining letters of import exemption and re-export, follow up on clearance of goods and shipments and ensure safe arrival of the consignments to the final destinations</li><li>Obtain and maintain supplier performance documentation and relevant contract management records upon completion of procurement transactions.</li><li>Prepare monitoring reports, procurement statistics, status updates, and other analytical or management information related to procurement activities, as required.</li><li>Participate in meetings with suppliers, internal requesters, and other stakeholders to facilitate procurement planning, clarification, implementation, and resolution of operational issues.</li><li>Conduct preliminary quality assurance for LoAs, by making sure that in the LoA file all the documentation is in order and properly completed and filed, before final quality assurances is conducted by the Administration officer;</li><li>Perform any other related duties as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Procurement, Supply Chain Management, Business Administration, Logistics, Economics, Law, Public Administration or another related field</li><li>Five years of experience in procurement support work</li><li>Working knowledge of English</li><li>National of Jordan</li></ul><ul><li>FAO Core Competencies</li><li>Results Focus</li><li>Teamwork</li><li>Communication</li><li>Building Effective Relationships</li><li>Knowledge Sharing and Continuous Improvement</li></ul><ul><li>Technical/Functional Skills</li><li>Thorough knowledge of the procurement regulations and procedures of any public or international entity or organization.</li><li>Good knowledge of the International Commercial Terms (INCOTERMS) and their application.</li><li>Thorough knowledge of the ERP Procurement Module and ability to guide, direct and advise colleagues on its use and applications.</li></ul><ul><li>Selection Criteria</li><li>Very good knowledge of the MS Office package, Internet and office technology equipment</li><li>Thorough knowledge of UN system procurement regulations, policies and procedures.</li><li>Certification on procurement delivered from an internationally recognized institution is an asset.</li><li>Previous experience with the United Nations, NGOs, INGOs, or other international development organizations would be an asset.</li><li>Extensive knowledge and experience in iMIS reporting and monitoring tools.</li><li>Thorough knowledge of FAO's administrative policies and procedures.</li></ul><p></p></section>
<p>The GIZ Jordan Country Office <strong>“Joint Delivery Unit”</strong> is seeking to hire an “<strong>AI Governance and Digital Transformation Advisor</strong><strong>”</strong> for full-time based employment.</p>
<p>You help GIZ Jordan adopt digital and AI-enabled solutions in a secure, responsible, and practical way.</p>
<p>In this role, you combine two perspectives:</p>
<ul>
<li>Enable digital transformation, support innovative digital approaches and AI adoption across projects and operations.</li>
<li>Ensure information security, data protection, and responsible use of technology.</li>
</ul>
<p>You are the main advisor for managers and teams on questions related to AI, digital governance, information security, and data management.</p>
<p>As part of the IT & Digital Team within the Joint Delivery Unit (JDU), you work across the entire portfolio and support colleagues in turning ideas into solutions, testing and piloting new approaches while managing risks appropriately. You are expected to stay up to date with corporate policies around digital transformation and AI as well as information security and advise colleagues and teams when requested. Where necessary, you will be expected to create written or visual guides for colleagues and teams to be able to easily adopt changes.</p>
<p>The job offers you the opportunity to work in an international environment, collaborate with driven individuals and partners, test and support the adoption of innovative approaches and expand your skills as well as build a portfolio of industry-relevant solutions.</p>
<p><strong>Qualifications and Specialist Knowledge</strong></p>
<p>Qualifications & experience</p>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Data Management, Public Administration, Law or a related field.</li>
<li>Minimum 5 years of relevant professional experience in digital transformation, digital governance, information security, data governance, IT advisory, or related fields.</li>
<li>Very good oral and written English skills (C1 level and above)</li>
<li>Practical experience advising teams or managers on digital solutions, governance, risk, or organizational change.</li>
<li>Good understanding of information security principles and experience working with information security standards such as ISO/IEC 27001 or similar frameworks.</li>
<li>Good understanding of data protection and privacy principles and willingness to learn on the job.</li>
<li>Demonstrated interest in artificial intelligence, digital innovation, and emerging technologies, including evidence of self-learning, professional development, or practical application.</li>
<li>Ability to translate complex technical or governance topics into practical guidance for non-technical audiences.</li>
<li>Solid understanding of digital systems, data management, and common workplace technologies.</li>
<li>Experience working in complex stakeholder environments or matrix organizations is an advantage.</li>
</ul>
<p>We are looking for someone who:</p>
<ul>
<li>Enjoys solving problems and helping others succeed.</li>
<li>Can balance innovation, risk, and practical implementation.</li>
<li>Explains complex topics in a simple and accessible way.</li>
<li>Is curious about AI and digital transformation.</li>
<li>Works in a structured, reliable, and service-oriented manner.</li>
<li>Is comfortable working with colleagues from different professional backgrounds and levels of seniority.</li>
</ul>
<p><strong>Main Responsibilities</strong></p>
<ul>
<li>Advise projects and managers on AI, digital transformation, and digital governance.</li>
<li>Support the development, testing and assessment of AI use cases and digital initiatives.</li>
<li>Build practical guidance, tools, and learning formats that help colleagues use digital and AI solutions effectively and securely.</li>
<li>Contribute to AI readiness, digital governance, and responsible technology use across the portfolio.</li>
<li>Lead and continuously improve the Information Security Management System (ISMS). Coordinate information security measures, risk assessments, audits, and awareness activities.</li>
<li>Act as the focal point for information security and basic data protection topics.</li>
</ul>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>