Factory Jobs

<p>POSITION SUMMARY Assist in the management of rooms inventory to maximize cluster rooms revenue as well as maintain accurate reservation system information. Assist in the preparation of the agenda and other supporting documents for sales strategy meetings. Assist in managing room authorizations, rates, and restrictions, including communicating with rate restrictions and strategy to properties. Assist with account diagnostics and monitoring transient and group inventory to ensure straight-line availability. Assist in the implementation of hotel sales strategies in the reservation and inventory systems. Escalate technical questions relating to the reservations and property management systems to the correct support desk in a timely manner. Monitor the compliance with and participation in Company promotions and eCommerce channels. Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High School diploma or G.E.D. equivalent. Related Work Experience: At least 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>We are seeking an experienced Network Manager to lead the design, implementation, security, and continuous improvement of our enterprise network infrastructure. The successful candidate will oversee network operations, drive infrastructure projects, ensure regulatory compliance, and lead a team responsible for delivering secure, reliable, and high-performing network services that support the bank's business objectives. Key Responsibilities Oversees the design, development, installation, and configuration of networks (VPN / Wi-Fi / WAN / LAN) based on business requirements, evaluates new solutions, and provides recommendations regarding network upgrades or expansions. Leads the technical team in network expansion projects, network development or replacement initiatives, and the implementation of new systems, ensuring project completion within the defined timeline. Manages and supervises troubleshooting and network issue resolution with the internal team and external support companies, ensuring service continuity. Ensures that all issues and solutions are properly documented in the bank's incident management system. Proactively prevents failures through regular maintenance and performance monitoring of network devices. Monitors contracts related to network equipment maintenance, communication line agreements, and licenses for network systems and devices, ensuring full compliance with contract terms and timely renewals. Supervises the backup processes for configurations and data related to network devices, ensuring data integrity and availability to safeguard the bank s rights and maintain continuity under all circumstances. Documents and regularly updates the network architecture and associated systems. Participates in or supervises the team in testing and activating the disaster recovery site at Bank of Jordan to ensure business continuity. Oversees the configuration and integration of network lines related to the call center, in accordance with established procedures and instructions. Implements and ensures compliance with the PCI DSS standard on all network and security devices, ensuring the bank s adherence to regulatory requirements. Implements and ensures the enforcement of security policies to protect the internal and external network from breaches and cyberattacks. Performs daily tasks in accordance with approved policies and procedures, and within the scope of granted authorities. Supervises and follows up on network monitoring systems, ensuring their optimal performance and the timely updating of monitoring tools and devices. Provides technical, training, and consulting support to other teams, helping stakeholders resolve their issues efficiently. Ensures daily operations run smoothly in alignment with approved policies, procedures, and authorized limits. Acts as a primary or backup member in the bank's business continuity and emergency teams, performing all required tasks to minimize the impact of crises and restore operations promptly.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Network Engineering, Computer Engineering, or any related field.</li><li>Holder of at least one certification in the following areas: Routing &amp; Switching, Firewalls, Web Application Firewall (WAF), Wi-Fi, Voice Systems</li><li>Minimum of 8 years of practical experience in relevant job functions.</li><li>Proficiency in English, both spoken and written.</li><li>Strong computer literacy and ability to work with applied systems.</li><li>Supervisory and managerial skills.</li><li>Analytical thinking skills.</li><li>Ability to motivate and work as part of a team.</li><li>Thorough knowledge of internal and external policies and procedures that govern the work, including their updates.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure.</li><li>Strong planning and organizational abilities.</li></ul>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>\nWe're not just another booking tool \u2014 we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<\/p>\n<h4>The job in a nutshell<\/h4>\n<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it\u2019s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We\u2019re looking for a talented Senior Backend Developer to help shape the future of hospitality technology.<\/p>\n<h4>What will you do?<\/h4>\n<p>We are seeking a Senior Backend Developer to design and maintain the core services and APIs that power our platform. The ideal candidate has strong expertise in backend frameworks, databases, and distributed systems, with a proven ability to deliver secure and scalable solutions.<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Design, build, and maintain scalable APIs and backend services<\/li>\n<li>Develop clean, efficient, and testable code in PHP 8.4 (Laravel)<\/li>\n<li>Design and optimize relational and non-relational databases<\/li>\n<li>Implement best practices for security, authentication, and authorization<\/li>\n<li>Collaborate with frontend, DevOps, and QA teams to deliver features end-to-end<\/li>\n<li>Review code, enforce standards, and mentor other developers<\/li>\n<li>Monitor system performance, troubleshoot issues, and optimize for scale<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<p><strong>What are we looking for?<\/strong><\/p>\n<ul>\n<li>Bachelor's degree in Engineering, Computer Science, or related field<\/li>\n<li>5+ years of product development experience using different technologies<\/li>\n<li>Very good understanding of systems architecture<\/li>\n<li>Previous experience in code optimization<\/li>\n<li>Knowledge of Agile Development Methodology<\/li>\n<li>Strong proficiency in PHP 8.x with Laravel<\/li>\n<li>Expert knowledge in MySQL<\/li>\n<li>Proven experience with RESTful API design and microservices<\/li>\n<li>Solid database skills: MySQL, PostgreSQL, and NoSQL systems (MongoDB, Redis)<\/li>\n<li>Significant experience in dealing with large datasets and managing data<\/li>\n<li>Strong understanding of testing, CI\/CD, and deployment practices<\/li>\n<li>Strong attention to detail<\/li>\n<li>Excellent communicator<\/li>\n<li>Adopts an \"out-of-the-box\" thinking<\/li>\n<li>Ability to break down problems and generate solutions<\/li>\n<\/ul>\n<h4>What we offer you?<\/h4>\n<p>We believe you will love working at Servme!<br>\nWe have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>\nWe offer highly competitive compensation packages, including bonuses and the potential for shares.<br>\nWe prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>\nWe offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<\/p><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics. Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br>\nWe're not just another booking tool \u2014 we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.<\/p>\n<h4>The job in a nutshell<\/h4>\n<p>At Servme, product is at the core of everything we do. This role is not just about managing roadmaps, it\u2019s about deeply understanding our users, solving real problems, and delivering exceptional product experiences. We\u2019re looking for a talented Senior Backend Developer to help shape the future of hospitality technology.<\/p>\n<h4>What will you do?<\/h4>\n<p>We are seeking a Senior Backend Developer to design and maintain the core services and APIs that power our platform. The ideal candidate has strong expertise in backend frameworks, databases, and distributed systems, with a proven ability to deliver secure and scalable solutions.<\/p>\n<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Design, build, and maintain scalable APIs and backend services<\/li>\n<li>Develop clean, efficient, and testable code in PHP 8.4 (Laravel)<\/li>\n<li>Design and optimize relational and non-relational databases<\/li>\n<li>Implement best practices for security, authentication, and authorization<\/li>\n<li>Collaborate with frontend, DevOps, and QA teams to deliver features end-to-end<\/li>\n<li>Review code, enforce standards, and mentor other developers<\/li>\n<li>Monitor system performance, troubleshoot issues, and optimize for scale<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<p><strong>What are we looking for?<\/strong><\/p>\n<ul>\n<li>Bachelor's degree in Engineering, Computer Science, or related field<\/li>\n<li>5+ years of product development experience using different technologies<\/li>\n<li>Very good understanding of systems architecture<\/li>\n<li>Previous experience in code optimization<\/li>\n<li>Knowledge of Agile Development Methodology<\/li>\n<li>Strong proficiency in PHP 8.x with Laravel<\/li>\n<li>Expert knowledge in MySQL<\/li>\n<li>Proven experience with RESTful API design and microservices<\/li>\n<li>Solid database skills: MySQL, PostgreSQL, and NoSQL systems (MongoDB, Redis)<\/li>\n<li>Significant experience in dealing with large datasets and managing data<\/li>\n<li>Strong understanding of testing, CI\/CD, and deployment practices<\/li>\n<li>Strong attention to detail<\/li>\n<li>Excellent communicator<\/li>\n<li>Adopts an \"out-of-the-box\" thinking<\/li>\n<li>Ability to break down problems and generate solutions<\/li>\n<\/ul>\n<h4>What we offer you?<\/h4>\n<p>We believe you will love working at Servme!<br>\nWe have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br>\nWe offer highly competitive compensation packages, including bonuses and the potential for shares.<br>\nWe prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br>\nWe offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<\/p><\/p><p><\/p>

<p><h4>Description</h4> <p>The Junior Quality Control Engineer supports the QA team by executing tests, reporting bugs, and assisting in the preparation of test documentation under the supervision of senior QC engineers. This entry-level position is ideal for candidates passionate about quality assurance and eager to learn and grow within the field. The Junior QC Engineer typically reports to a senior or mid-level QC engineer or the QA Lead.</p> <h4>Key responsibilities:</h4> <ul> <li>Execute test cases as per test plans including functional, regression, and integration tests.</li> <li>Report and document defects clearly and track their resolution using bug tracking tools like DevOps.</li> <li>Assist in creating and maintaining test documentation.</li> <li>Participate in team meetings and collaborate with developers and other members of the QC team.</li> <li>Learn automation tools and assist in developing simple automation scripts.</li> <li>Conduct basic API and performance testing with guidance.</li> <li>Support static testing activities and assist in user acceptance testing (UAT).</li> <li>Continuously learn and improve testing skills following best practices and company procedures.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in engineering, computer science, information technology, or related field.</li> <li>Basic understanding of software testing concepts and methodologies.</li> <li>Familiarity with testing tools and bug tracking systems such as DevOps or Jira is a plus.</li> <li>Strong analytical and problem-solving skills.</li> <li>Eagerness to learn automation tools and scripting languages.</li> <li>Good communication skills and ability to work well within a team.</li> <li>Basic knowledge of SQL and ability to execute simple queries.</li> <li>Attention to detail and strong commitment to quality.</li> <li>Ability to multitask and manage time effectively in a fast-paced environment.</li> <li>Proficient in written and spoken English.</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Training & development</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The Junior Quality Control Engineer supports the QA team by executing tests, reporting bugs, and assisting in the preparation of test documentation under the supervision of senior QC engineers. This entry-level position is ideal for candidates passionate about quality assurance and eager to learn and grow within the field. The Junior QC Engineer typically reports to a senior or mid-level QC engineer or the QA Lead.</p> <h4>Key responsibilities:</h4> <ul> <li>Execute test cases as per test plans including functional, regression, and integration tests.</li> <li>Report and document defects clearly and track their resolution using bug tracking tools like DevOps.</li> <li>Assist in creating and maintaining test documentation.</li> <li>Participate in team meetings and collaborate with developers and other members of the QC team.</li> <li>Learn automation tools and assist in developing simple automation scripts.</li> <li>Conduct basic API and performance testing with guidance.</li> <li>Support static testing activities and assist in user acceptance testing (UAT).</li> <li>Continuously learn and improve testing skills following best practices and company procedures.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in engineering, computer science, information technology, or related field.</li> <li>Basic understanding of software testing concepts and methodologies.</li> <li>Familiarity with testing tools and bug tracking systems such as DevOps or Jira is a plus.</li> <li>Strong analytical and problem-solving skills.</li> <li>Eagerness to learn automation tools and scripting languages.</li> <li>Good communication skills and ability to work well within a team.</li> <li>Basic knowledge of SQL and ability to execute simple queries.</li> <li>Attention to detail and strong commitment to quality.</li> <li>Ability to multitask and manage time effectively in a fast-paced environment.</li> <li>Proficient in written and spoken English.</li> </ul> <h4>Benefits</h4> <ul> <li>Paid time off</li> <li>Training & development</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Are you passionate about AlGooru’s vision for education and would like to join as a full-time teacher? Read along!</p> <h4>Who are we?</h4> <p>AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students of all ages and levels (K-12, university, and professionals).</p> <p>We've been backed by various local, regional, and international investors including Constructor Capital, Plug & Play Ventures, Techstars, KAUST, Hub71, family offices, and others.</p> <p>A fun fact about AlGooru is that its name derives from “Guru,” a Sanskrit word meaning a mentor, guide, expert, or master.</p> <h4>The role highlights</h4> <p>We are seeking a qualified Arabic teacher to provide full-time, at-home academic support for a small group of six students studying IGCSE and A-Level Arabic (Cambridge curriculum), with additional support in sciences and mathematics as needed.</p> <p>This opportunity involves working with a high-profile private client in a uniquely personalized learning environment, where the teacher will play a key role in reinforcing the school curriculum, supporting academic progress, strengthening language skills, and preparing students for examinations.</p> <p><strong>Location:</strong> Riyadh, Kingdom of Saudi Arabia</p> <p>We welcome both locally based and international candidates open to relocation.</p> <h4>A day in your life</h4> <ul> <li>Support students with their school Arabic curriculum (IGCSE / A-Level).</li> <li>Provide supplementary support in sciences and mathematics as needed.</li> <li>Reinforce concepts taught at school and assist with homework, assignments, and exam preparation.</li> <li>Work in close coordination with the school curriculum and expectations.</li> <li>Develop students’ skills in Arabic grammar, reading comprehension, essay writing, literature analysis, and speaking.</li> <li>Use past papers and exam strategies to prepare students for Cambridge examinations.</li> <li>Monitor progress and provide regular feedback to parents.</li> <li>Adapt teaching to the different levels and needs of the six students.</li> <li>Differentiate instruction to effectively support varying student levels and learning needs.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in Arabic, education, or a related field.</li> <li>Experience with IGCSE and/or A-Level Arabic (Cambridge curriculum preferred).</li> <li>Demonstrated experience teaching Cambridge IGCSE or A-Level Arabic, including familiarity with Cambridge assessment objectives and exam formats.</li> <li>Experience supporting students in sciences and mathematics is preferred, particularly within an IGCSE and/or A-Level academic context.</li> <li>Ability to work with school materials, syllabi, and teacher feedback to ensure strong alignment with the students’ school program.</li> <li>Experience in preparing students using Cambridge past papers and mark schemes.</li> <li>Strong knowledge of Arabic grammar, literature, and exam preparation.</li> <li>Experience in private tutoring or working with small groups.</li> <li>Ability to coordinate with school curriculum and academic expectations.</li> <li>Strong communication and organizational skills.</li> <li>Willingness to accompany the students on international travel to ensure continuity of learning and academic support.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work within a high-caliber, private learning environment with strong potential for long-term collaboration.</li> <li>Exposure to a premium client experience, enhancing your professional profile and positioning.</li> <li>Highly competitive compensation package, including full support with relocation and residency (Iqama).</li> <li>Comprehensive lifestyle benefits, including self-contained accommodation, annual travel to home country, structured time off, and additional premium allowances.</li> <li>Full relocation support provided for international candidates.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Are you passionate about AlGooru’s vision for education and would like to join as a full-time teacher? Read along!</p> <h4>Who are we?</h4> <p>AlGooru is the leading private tutoring platform in Saudi. We're the first licensed by the National E-Learning Center (NELC), and we're renowned for providing tech-enabled tailored educational support to students of all ages and levels (K-12, university, and professionals).</p> <p>We've been backed by various local, regional, and international investors including Constructor Capital, Plug & Play Ventures, Techstars, KAUST, Hub71, family offices, and others.</p> <p>A fun fact about AlGooru is that its name derives from “Guru,” a Sanskrit word meaning a mentor, guide, expert, or master.</p> <h4>The role highlights</h4> <p>We are seeking a qualified Arabic teacher to provide full-time, at-home academic support for a small group of six students studying IGCSE and A-Level Arabic (Cambridge curriculum), with additional support in sciences and mathematics as needed.</p> <p>This opportunity involves working with a high-profile private client in a uniquely personalized learning environment, where the teacher will play a key role in reinforcing the school curriculum, supporting academic progress, strengthening language skills, and preparing students for examinations.</p> <p><strong>Location:</strong> Riyadh, Kingdom of Saudi Arabia</p> <p>We welcome both locally based and international candidates open to relocation.</p> <h4>A day in your life</h4> <ul> <li>Support students with their school Arabic curriculum (IGCSE / A-Level).</li> <li>Provide supplementary support in sciences and mathematics as needed.</li> <li>Reinforce concepts taught at school and assist with homework, assignments, and exam preparation.</li> <li>Work in close coordination with the school curriculum and expectations.</li> <li>Develop students’ skills in Arabic grammar, reading comprehension, essay writing, literature analysis, and speaking.</li> <li>Use past papers and exam strategies to prepare students for Cambridge examinations.</li> <li>Monitor progress and provide regular feedback to parents.</li> <li>Adapt teaching to the different levels and needs of the six students.</li> <li>Differentiate instruction to effectively support varying student levels and learning needs.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s or master’s degree in Arabic, education, or a related field.</li> <li>Experience with IGCSE and/or A-Level Arabic (Cambridge curriculum preferred).</li> <li>Demonstrated experience teaching Cambridge IGCSE or A-Level Arabic, including familiarity with Cambridge assessment objectives and exam formats.</li> <li>Experience supporting students in sciences and mathematics is preferred, particularly within an IGCSE and/or A-Level academic context.</li> <li>Ability to work with school materials, syllabi, and teacher feedback to ensure strong alignment with the students’ school program.</li> <li>Experience in preparing students using Cambridge past papers and mark schemes.</li> <li>Strong knowledge of Arabic grammar, literature, and exam preparation.</li> <li>Experience in private tutoring or working with small groups.</li> <li>Ability to coordinate with school curriculum and academic expectations.</li> <li>Strong communication and organizational skills.</li> <li>Willingness to accompany the students on international travel to ensure continuity of learning and academic support.</li> </ul> <h4>Benefits</h4> <ul> <li>Opportunity to work within a high-caliber, private learning environment with strong potential for long-term collaboration.</li> <li>Exposure to a premium client experience, enhancing your professional profile and positioning.</li> <li>Highly competitive compensation package, including full support with relocation and residency (Iqama).</li> <li>Comprehensive lifestyle benefits, including self-contained accommodation, annual travel to home country, structured time off, and additional premium allowances.</li> <li>Full relocation support provided for international candidates.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Consistently offer a professional, friendly greeting and engaging service</p><p>Understand the Server s tasks in the outlet</p><p>Understand shift end reports in the outlet and the POS system</p><p>Assist guests regarding food and beverage menu items in an informative and helpful way</p><p>Have knowledge of all menu items, garnishes, contents and preparation methods</p><p>Follow outlet policies, procedures and service standards</p><p>Follow all safety and sanitation policies when handling food and beverage</p><p>Other duties as assigned</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous service experience an asset</li><li>Previous Point of Sale System experience an asset</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad s profitability objectives achievement. Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques. Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target. Build your status as a trusted advisor to ensure a long-lasting fruitful business relationship with major accounts. Accountabilities :Research, gather, share and analyse competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility. Cooperate with global sales enablement to determine the best promotion sales techniques. Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market. Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies. Accountabilities Interacting with various regional and HQ stakeholders. Represent Etihad in client meetings or external events when required. Lead and initiate the strategy in developing any new station/territories, be the primary point of contact for GSA (if any), Lead country or area commercial projects as defined by the department To act as a coach/mentor for any new Sales Rep in the Country or Region, supporting the new joiner by establishing a training plan, accompanying them on initial client visits, supporting in familiarization with internal tools and processes, and being a day to day point of reference Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning Analyse the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium. Accountabilities :Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer. Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications. Complete all Etihad commercial training and act as a thought leader in your area of specialism. Maintain the customer data current in Etihad s CRM tool.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education &amp; Experience Bachelor s degree with 4 years of relevant experience in sales Relevant commercial and analytical work experience Ability to lead a team, including coaching and mentoring Understanding of strategic topics and prioritisation of projects Ability to represent the station/country, including ability to collect, sort and present information to different audiences Managing multiple stakeholders from various departments to achieve our goals This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue</p><p></p></section>

<h4 ><strong >Job Title: Senior Maintenace Technician FSR # 801</strong></h4> <div class="ltr description_div" > <p ><strong >Location: Azraq Camp</strong></p> <p ><strong >JOB SUMMARY:</strong></p> <p ><span class="TextRun SCXW151423456 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW151423456 BCX8" >The Senior Technician </span><span class="NormalTextRun SCXW151423456 BCX8" >is responsible for</span><span class="NormalTextRun SCXW151423456 BCX8" > leading and supporting the operation, repair, and upkeep of all hospital infrastructure, facilities, and utilities at Azraq Hospital. This includes electrical systems, HVAC, plumbing, life safety systems, and coordination with biomedical teams. </span><span class="NormalTextRun SCXW151423456 BCX8" >The</span><span class="NormalTextRun SCXW151423456 BCX8" > role ensures all maintenance activities are carried out safely, efficiently, and in compliance with IMC standards, healthcare regulations, and hospital SOPs, helping </span><span class="NormalTextRun SCXW151423456 BCX8" >maintain</span><span class="NormalTextRun SCXW151423456 BCX8" > uninterrupted hospital operations and patient safety.</span></span><span class="EOP SCXW151423456 BCX8" >&nbsp;</span></p> <p ><strong >MAIN TASKS AND RESPONSIBILITIES</strong></p> <ol> <li>Develop and implement long-term maintenance strategies aligned with hospital goals.&nbsp;</li> </ol> <ol> <li value="2">Lead capital improvement and infrastructure upgrade projects.&nbsp;</li> </ol> <ol> <li value="3">Participate in budget planning and control for maintenance and facilities.&nbsp;</li> </ol> <ol> <li value="4">Oversee day-to-day maintenance activities including HVAC, plumbing, electrical, medical gas systems, elevators, fire safety, and generators.&nbsp;</li> </ol> <ol> <li value="5">Manage preventative, predictive, and corrective maintenance programs.&nbsp;</li> </ol> <ol> <li value="6">Ensure proper upkeep of hospital infrastructure and buildings.&nbsp;</li> </ol> <ol> <li value="7">Ensure hospital facilities&nbsp;comply with&nbsp;all relevant regulatory, safety, and accreditation&nbsp;standard&nbsp;of IMC.&nbsp;</li> </ol> <ol> <li value="8">Maintain up-to-date documentation for audits and inspections.&nbsp;</li> </ol> <ol> <li value="9">Coordinate safety drills and life safety system testing (fire alarms, emergency power systems, etc.).&nbsp;</li> </ol> <ol> <li value="10">Supervise and provide directions to maintenance engineers, technicians, and support staff.&nbsp;</li> </ol> <ol> <li value="11">Manage work schedules, performance evaluations, and training programs.&nbsp;</li> </ol> <ol> <li value="12">Promote a safety-first culture and ensure staff adhere to SOPs and safety standards.&nbsp;</li> </ol> <ol> <li value="13">Manage service contracts (e.g., waste disposal, HVAC servicing).&nbsp;</li> </ol> <ol> <li value="14">Negotiate with suppliers and contractors to ensure cost-effective procurement of services and materials.&nbsp;</li> </ol> <ol> <li value="15">Monitor energy usage and develop strategies to improve energy efficiency.&nbsp;</li> </ol> <ol> <li value="16">Lead the facilities management response in emergencies (e.g., power outages, system failures, natural disasters).&nbsp;</li> </ol> <ol> <li value="17">Maintain and test backup systems including emergency generators and UPS systems.&nbsp;</li> </ol> <ol> <li value="18">Maintain&nbsp;accurate&nbsp;records of maintenance activities, inspections, asset inventory, and compliance reports.&nbsp;</li> </ol> <ol> <li value="19">Provide regular updates to senior management&nbsp;regarding&nbsp;the status of facility operations, risks, and improvements.&nbsp;</li> </ol> <ol> <li value="20">Ensure the presence of minimum required spare parts in the stock to&nbsp;facilitate&nbsp;the running operation of the hospital.&nbsp;&nbsp;</li> </ol> <ol> <li value="21">Assist&nbsp;in the inspection, testing, and maintenance of diesel generators to ensure reliable backup power supply during outages.&nbsp;</li> </ol> <ol> <li value="22">Monitor fuel levels, coolant, oil pressure, and battery&nbsp;condition.&nbsp;</li> </ol> <ol> <li value="23">Support regular Load testing, automatic transfer switch (ATS) functionality checks, and respond to generator alarms.&nbsp;</li> </ol> <ol> <li value="24">Coordinate with electrical technicians to ensure seamless operation during power failures, especially in critical areas (OT and ICU).&nbsp;&nbsp;</li> </ol> <ol> <li value="25">Support the other location of IMC when&nbsp;required.&nbsp;&nbsp;</li> </ol> <p><strong>Scope of Work:</strong>&nbsp;</p> <ul> <li><strong>Area of Responsibility:</strong>&nbsp;All hospital buildings, utility systems, equipment rooms, grounds, parking facilities, and off-site facilities, if applicable.&nbsp;</li> </ul> <ul> <li><strong>Systems Covered:</strong>&nbsp;Electrical systems, mechanical (HVAC), plumbing, fire protection, elevators, building automation systems (BAS), medical gas systems, waste management, emergency power systems.&nbsp;</li> </ul> <ul> <li><strong>Personnel Supervised:</strong>&nbsp;Maintenance supervisors, technicians, electricians, plumbers, HVAC specialists, and external contractors.&nbsp;</li> </ul> <p ><strong >MINIMUM REQUIREMENTS</strong></p> <ul > <li>Bachelor’s degree or diploma in mechanical, Electrical, Civil Engineering, or Facilities Management (master’s preferred).</li> <li>IT knowledge in Microsoft (Word, Excel) and internet use.&nbsp;&nbsp;</li> <li>Minimum 5 years in a healthcare or hospital environment.:&nbsp;</li> <li>10+ years of experience in facility or maintenance management.&nbsp;</li> <li>Professional certification (e.g., CFM, CHFM, PMP) is an advantage.&nbsp;</li> </ul> <p ><strong >Ethical Conduct at International Medical Corps&nbsp;</strong></p> <p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.&nbsp;&nbsp;</p> <p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.&nbsp;&nbsp;</p> <p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.&nbsp;</p> <p ><strong >Equal Opportunities&nbsp;</strong></p> <p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.&nbsp;</p> <p ><strong >Misconduct Disclosure Scheme&nbsp;</strong></p> <p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Execute the product roadmap by leading the development of new products and services.<br> This includes: Designing comprehensive Business Requirements Documents (BRDs) and implementing the necessary UI/UX to effectively communicate ideas to relevant stakeholders.<br> Identifying and documenting technical and business requirements and translating them into clear deliverables for the technical development teams.<br> Managing performance analysis, issue troubleshooting, and executing continuous improvement initiatives.<br> Assisting the Quality Assurance (QA) team in preparing and executing proper test cases to ensure the delivery of high-quality outputs.<br> Participating in and supporting the implementation of various product development projects within the department.<br> Responsibilities Conduct market research, examining new trends/ technologies to suggest innovative ideas, as well as forecast analysis, collecting data about market segments preferences, demands and penetration strategies.<br> Researching and analyzing competitors’ products, services and offers to understand Zain cash’s position related to the business marketing segment.<br> Translate feedback into functional requirements by gathering customer feedback and requirements in business marketing segment from customer care(operation), sales departments, as well as other external sources, and subsequently utilizing customer feedback in improving products and service levels and ensure customer satisfaction.<br> Identify the technical requirements for each current/new product and ensure that product initiatives provide adding value to the business.<br> Preparing concepts for new products, services, and initiatives, which include a description of their characteristics and requirements, and subsequently translating the product features to technical terms and communicating them to concerned parties and related systems and applications such as Mobile App, Core system, CRM, to guarantee functionality and seamless delivering of services.<br> Support UAT and testing process by participating in designing (Testing scenarios, performing tests, and troubleshooting) for existing and newly developed products including pre-launching testing to guarantee product technical functionality, and monitoring products performance throughout product life cycle.<br> Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs and others.<br> Ensuring project compliance with legal and regulatory terms and regulations during project development and project life cycle with coordination with concerned parties.<br> Providing sales and customer care with support, training, and direction in matters regarding Mobile Money products.<br> Monitoring the Key Performance Indicators (KPIs), and developing periodic reports which include KPI results, gap analysis for targets and results…etc.<br> Performing other duties related to the job as assigned by the direct Manager.<br> Bachelor’s degree in business administration, Finance, Marketing, or a related field.<br> 4-5 years of experience in product management with a focus on card products, preferably within fintech or banking sectors.<br> Strong understanding of card payment ecosystems, including networks and regulatory requirements.<br> Proven experience in product lifecycle management, market analysis, and developing go-to-market strategies.<br> Excellent communication, leadership, and stakeholder management skills.<br> Ability to work collaboratively in a fast-paced and dynamic environment.<br> Professional certifications in Agile and Scrum methodologies are preferred, such as: PMI Agile Certified Practitioner (PMI-ACP) Certified ScrumMaster (CSM) Professional Scrum Master (PSM) Professional Scrum Product Owner (PSPO) Preferred Skills Market research.<br> User feedback analysis.<br> Requirements gathering Feature prioritization.<br> Product roadmap understanding.<br> Testing and feedback.<br> Attention to detail.<br> Time management.<br> Ownership mentality.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About BlackStone eIT:</strong> </p> <p>BlackStone eIT is a leading technology solutions provider dedicated to driving innovation and excellence in software delivery. We are committed to fostering growth and enabling our teams to deliver cutting-edge products that transform industries.</p> <p> <strong>Position Summary:</strong> </p> <p>We are seeking a highly experienced Senior Technical Program Manager to lead and coordinate complex technical projects across our organization. The successful candidate will manage cross-functional teams, ensure timely delivery of software products, and act as a key liaison between engineering, product management, and stakeholders.</p> <p>This role demands strong leadership, exceptional communication skills, and the ability to navigate technical challenges while maintaining focus on business objectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Proven Professional Backgroundin managing technical programs from inception to delivery in a senior role</li> <li>6+ years of experience as a Technical Program Manager</li> <li>Strong technical background with the ability to understand and discuss technical concepts effectively</li> <li>Expertise in Agile methodologies and delivery frameworks such as Scrum and Kanban</li> <li>Excellent stakeholder management and communication skills</li> <li>Ability to identify risks and implement mitigation strategies proactively</li> <li>Experience with project management tools like Azure DevOps and Jira</li> <li>Capability to lead cross-functional teams and manage dependencies across multiple projects</li> <li>Comfortable working in fast-paced and dynamic environments</li> <li>Demonstrated problem-solving skills and decision-making in ambiguous situations</li> <li>Bachelor s degree in Computer Science, Engineering, or related field preferred; relevant certifications are a plus</li> </ul> <ul> <li>Paid Time Off</li> <li>Performance Bonus</li> <li>Training &amp; Development</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Background/ Anera Summary:</b></p><p><br></p><p>Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with</p><p>purpose and hope.</p><p>Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and</p><p>Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term</p><p>health, education, and economic development. Our staff serve in their communities, navigating the politics that</p><p>constrict progress to get help where it’s needed most.</p><p><br></p><p>That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep</p><p>building better lives until hope finds its way in the Middle East.</p><p><br></p><p><b>Job Overview/Summary:</b></p><p><br></p><p>The MEAL Officer is responsible for supporting the design, implementation, and strengthening of Monitoring,</p><p>Evaluation, Accountability, and Learning systems across projects in Jordan. The role ensures high-quality data</p><p>collection, verification, analysis, reporting, accountability mechanisms, and organizational learning processes.</p><p>The MEAL Officer supports project teams in tracking project progress against indicators and targets, ensuring data</p><p>quality, maintaining databases and data warehouses, and generating timely reports for informed decision-making.</p><p>The position also contributes to learning initiatives, assessments, reflection sessions, and accountability activities</p><p>while promoting compliance with donor and organizational standards.</p><p><br></p><p>The MEAL Officer works closely with programs, communication, and partner teams and conducts regular field</p><p>visits to monitor implementation quality, validate reported achievements, and support continuous improvement.</p><p><br></p><p><b>Key Responsibilities – MEAL</b></p><p><br></p><p><b>Monitoring, Evaluation, and Project Tracking</b></p><p><br></p><ul><li>Support the development and implementation of MEAL plans, indicator tracking tables, logical frameworks, and reporting tools.</li><li>Monitor project progress against targets, indicators, work plans, and donor requirements.</li><li>Conduct regular field monitoring visits to verify activities, outputs, and beneficiary targeting.</li><li>Track implementation progress and identify delays, risks, gaps, and corrective actions.</li><li>Support baseline, midline, endline and assessment activities.</li><li>Ensure compliance with organizational and donor MEAL standards and procedures.</li></ul><p><br></p><p><b>Data Collection and Information Management</b></p><p><br></p><ul><li>Design, and digitize data collection tools, forms, surveys, questionnaires, and monitoring templates usingplatforms such as KoBoToolbox, ODK, </li></ul><p> or similar systems.</p><ul><li>Ensure proper data collection methodologies for both qualitative and quantitative data.</li><li>Maintain, update, clean, and organize project databases and data warehouses.</li><li>Conduct regular data validation, verification, consistency checks, and data quality assessments.</li><li>Ensure data confidentiality, accuracy, completeness, and secure storage practices.</li><li>Support data entry processes and maintain proper documentation and filing systems.</li></ul><p><br></p><p><b>Data Analysis and Reporting</b></p><p><br></p><ul><li>Analyze monitoring and assessment data using Excel, Power BI, or other data analysis tools.</li><li>Produce regular outputs/ outcomes for internal and external reports, dashboards, presentations,factsheets, and data summaries.</li><li>Support the preparation of donor reports, monthly updates, success stories, and ad hoc information requests.</li><li>Present findings and trends to program teams to support evidence-based decision-making.</li><li>Support the building of Power BI Anera’s dashboard.</li><li>Conduct quantitative and qualitative analysis, including trend analysis and triangulation of findings.</li></ul><p><br></p><p><b>Accountability and Feedback Mechanisms</b></p><ul><li>Support the implementation and monitoring of Accountability to Affected Populations (AAP) and feedbackmmechanisms.</li><li>Receive, document, track, and respond to feedback, complaints, and inquiries through approved feedback channels.</li><li>Ensure confidential and timely handling of sensitive complaints and referrals.</li><li>Monitor feedback trends and support corrective and improvement actions.</li><li>Promote community awareness of available feedback and complaint mechanisms.</li></ul><p><br></p><p><b>Learning, Assessments, and Knowledge Management</b></p><p><br></p><ul><li>Conduct Focus Group Discussions (FGDs), Key Informant Interviews (KIIs), surveys, and other assessment activities.</li><li>Facilitate reflection meetings, lessons learned sessions, and after-action reviews with project teams and partners.</li><li>Support learning events, workshops, and knowledge-sharing initiatives.</li><li>Document best practices, success stories, challenges, and lessons learned.</li><li>Contribute to organizational learning and adaptive programming processes.</li></ul><p><br></p><p><b> Coordination and Technical Support</b></p><p><br></p><ul><li>Provide technical support and guidance to program and partner teams on MEAL tools, processes, and reporting requirements.</li><li>Build staff and partner capacity on data collection, reporting tools, accountability, and data quality standards.</li><li>Coordinate with field teams to ensure timely submission of accurate monitoring data.</li><li>Support audits, evaluations, donor visits, and verification exercises as needed.</li><li>Perform any other related tasks assigned by the supervisor.</li></ul><p><br></p><p><b>KEY TASKS</b></p><p><br></p><ul><li>Implement MEAL activities in line with project work plans and donor requirements.</li><li>Track indicators and monitor progress toward outputs, outcomes, and targets.</li><li>Develop and maintain data collection systems and project databases.</li><li>Conduct data cleaning, verification, validation, and analysis processes.</li><li>Prepare regular monitoring reports, dashboards, and data visualizations.</li><li>Conduct field visits, spot checks, FGDs, and monitoring activities.</li><li>Follow up on accountability and feedback channels.</li><li>Support learning and reflection events to improve program quality and effectiveness.</li><li>Collaborate closely with program and operational teams to ensure data-driven implementation.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>QUALIFICATIONS AND REQUIREMENTS</b></p><p><br></p><ul><li>Bachelor’s degree in social sciences, Statistics, Information Management, Development Studies, Business Administration, or a related field.</li><li>Certifications or trainings in Monitoring &amp; Evaluation, Data Analysis, Research Methods, or MEAL is an asset.</li><li>Minimum 3–5 years of relevant experience in Monitoring, Evaluation, Accountability, and Learning within humanitarian or development programs.</li><li>Demonstrated experience in data collection, analysis, reporting, and database management.</li><li>Experience in conducting assessments, FGDs, surveys, and field monitoring activities.</li><li>Experience working with NGOs, INGOs, or donor-funded projects is preferred.</li><li>Strong experience with KoBoToolbox, ODK, CommCare, or similar digital data collection platforms.</li><li> Advanced proficiency in Microsoft Excel and data analysis tools.</li><li>Strong experience of Power BI dashboard building.</li><li>Strong database management, data validation, and reporting skills.</li><li>Familiarity with indicator tracking, logical frameworks, and donor reporting requirements.</li><li>Excellent analytical and problem-solving skills with strong attention to detail.</li><li>Strong interpersonal, communication, and coordination skills.</li><li> Ability to work independently and within multidisciplinary teams.</li><li>Strong facilitation and presentation skills.</li><li>Ability to manage multiple tasks under pressure and meet deadlines.</li><li>Strong in English and Arabic, both written and spoken.</li></ul><p><br></p><p><b>SAFEGUARDING &amp; ETHICS</b></p><p><br></p><p>The MEAL Officer is expected to uphold organizational values, safeguarding principles, confidentiality standards,</p><p>and Protection from Sexual Exploitation and Abuse (PSEA) policies at all times. The role requires maintaining</p><p>integrity, accountability, and respectful engagement with beneficiaries, partners, and staff.</p><p><br></p><p><b>Our values</b></p><p><br></p><ul><li><b>We are inspired:</b> We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we </li></ul><p> serve.</p><ul><li><b>We are people-centric:</b> We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and </li></ul><p> has the power to shape the lives of their community and world.</p><ul><li><b>We are collaborative: </b>Teamwork and collaborative action are at the heart of how we do our work and deliver results.</li><li><b>We are versatile: </b>In a region burdened by obstacles, we make the right connections to find a way and bring can-do,innovative approaches to </li></ul><p> everything we do.</p><ul><li><b>We are impactful:</b> We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.</li><li><b>We are accountable:</b> Our words, actions and results stay true to our mission and values.</li></ul></div>

<p><h4>Position summary</h4> <p>Responsible for assessing the risk in hotel work environment to minimizing associates’ illness and injury during work hours. Inspecting hazardous factors in the work environment, quality of equipment or facility that are used by associates. Lead the organization toward a healthy and safe work environment by advising, monitoring, and reporting in the workplace, and engaging staff in programs that verify safe practices in the workplace.</p> <p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; verify uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

<p>About us: ToYou is a leading, super-app in Saudi Arabia that that delivers everything from food to groceries, pharmacies and even pet stores. At ToYou we aim to provide a great experience to our users by connecting them with thousands of merchants across Saudi Arabia. Job Overview: Our Office in Amman is looking for a creative and qualified candidate to join our Team as Content Specialist in the Content department. Responsibilities: Handles data entry for accounts provided by the responsible department. Curates and analyses accounts in adherence with company guidelines and linguistics. Handles updates and requests and makes sure that they are consistent with content guidelines in terms of account's overall consistency. Proofread and edit blog posts and catalogs before publication. Update application content as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in any related field.</li><li>Good communication skills.</li><li>Excellent English language.</li><li>Attention to details.</li><li>Excellent computer skills.</li><li>Problem-solving skills</li></ul>

<p><br></p><p><strong>SCOPE OF WORK:</strong><br>The Senior People &amp; Culture Manager leads the day-to-day operations and implementation of the People &amp; Culture function for the Jordan Country Program, ensuring the talent, systems, and resources are in place to achieve country objectives and effectively serve clients, in line with the P&amp;C strategic direction. The role oversees core People &amp; Culture operations, including recruitment, employee relations, compensation and benefits administration, onboarding and offboarding, compliance, and volunteer management, ensuring these services are delivered efficiently and to a high standard. The Senior People &amp; Culture Manager also drives organizational performance by strengthening the efficiency and effectiveness of people-related operations across the country program. The Senior People &amp; Culture Manager is also a member of the Jordan Senior Management Team (SMT). The position holder operates within the scope of IRC management in partnership model and reports directly to both, Jordan Country Director, and the Regional P&amp;C Director.</p><p><strong>Strategic P&amp;C Management</strong><br>• Lead the implementation of People &amp; Culture policies, processes, and initiatives that support the attraction, development, and retention of a skilled and engaged workforce in alignment with organizational policies and standards.<br>• Provide People and Culture guidance to the Country Director and SMT on employee relations, workforce planning, organizational policies, and other people-related matters., ensuring alignment with the organization s mission and leadership continuity.<br>• Promote Gender Equality, Duty of Care, and Safeguarding priorities within the Senior Management Team (SMT) and role model safe, inclusive, and caring leadership standards. Collaborate closely with regional and country counterparts to prioritize and support these efforts effectively, enhancing staff engagement, promoting their wellbeing, and raising awareness across the Country Program.<br>• Foster a healthy organizational culture that is free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power. This includes partnering with CRRD GEDI team to facilitate in-depth discussions on GEDI topics, ensuring these conversations extend beyond compliance to genuinely enhance practices, particularly in recruitment and selection processes, and inclusive team leadership.<br>• Promote inclusive practices as part of the GEDI initiative, organizing cultural exchanges and culture-building activities to enrich team cohesion. Ensure the incorporation of GEDI best practices into the employee lifecycle and day-to-day operations.<br>• Actively participate in proposal design and grants opening and review meetings specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong P&amp;C foundation to support program quality.<br>• Analyze monthly HR data, including turnover rates, time to fill, and workforce composition, to identify priorities and assess the effectiveness of HR programs.</p><p><strong>P&amp;C Operations/ Foundational</strong><br>• Lead the creation and implementation of P&amp;C objectives at the Country Office, ensuring alignment with organizational goals.<br>• Coordinate and monitor the implementation of the organization's performance management process, ensuring timely completion of performance objectives, reviews, and development plans.<br>• Prepare and analyze People and Culture data and reports including monthly HR metrics, turnover, recruitment, and workforce data, to support operational decision-making and compliance with reporting requirements.<br>• Oversee the payroll process ensuring accurate and timely salary payments and resolve payroll-related issues in coordination with Finance.<br>• Ensure effective implementation of high-quality, context-specific P&amp;C policies and practices across employee lifecycle including recruitment, onboarding and offboarding, compensation and benefits, employee relations, performance management, learning and development, contract administration, leave management, wellbeing, HR Information Systems, and compliance with organizational and legal requirements.<br>• In alignment with our PEERS framework, we promote mutual learning and capacity sharing on P&amp;C standards with our local partners and ensure their ways of working are healthy and in compliance with IRC s standards.<br>• Escalate employee relations and code of conduct concerns promptly and lead or co-lead investigations in collaboration with the Global Employee Relations unit and when needed Ethics and Compliance unit (ECU). Ensure that issues are thoroughly resolved, and appropriate follow-up actions are implemented to maintain integrity and compliance within the organization.<br>• Lead by example in supervising and mentoring direct-report staff, setting performance objectives, providing feedback, and conducting performance reviews.<br>• Offer guidance on career paths and professional development for the P&amp;C team members and support broader staff learning initiatives.</p><p><strong>P&amp;C GEDI</strong><br>• Work with the CRRD GEDI team and regional P&amp;C to implement GEDI strategies and initiatives within the Country Program to advance the GEDI priorities. Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Serve as the Country Program focal point for Resource Groups (RGs), supporting their activities and promoting employee engagement and participation.<br>• Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Foster a healthy organizational culture free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power, partnering with the CRRD GEDI team on GEDI topics that strengthen practices in recruitment, selection, and inclusive team leadership.<br>• Coordinate employee engagement, awareness, and culture-building activities that promote inclusion, belonging, and cross-cultural understanding, while supporting the integration of GEDI principles into day-to-day People &amp; Culture practices.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University certificate in HR management, International Relations or Development, Business Administration, Law or related field.</li><li>6+ years of progressive P&amp;C experience, including recruitment, performance management, employee relations, compensation, and HR administration. Minimum 2 years staff management experience in a fast-paced environment.</li><li>INGO experience strongly preferred.</li><li>Demonstrated success in supporting key senior management and building strong, trusted relationships.</li><li>Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.</li><li>High degree of comfort and successful track record supervising in matrixed environments.</li><li>High levels of integrity and empathy, with the ability to understand, engage, and inspire others.</li><li>Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work.</li><li>Broad knowledge and experience across the broad spectrum of People &amp; Culture competencies including Diversity and Inclusion</li><li>Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across countries, cultures, and organizational units required.</li><li>Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high-volume environment and on deadlines; aptitude for problem solving and decision making needed.</li><li>Excellent inter-personal, written, and verbal communication skills required.</li><li>Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support.</li><li>Excellent project management and organizational skills including detailed work planning and superior time management skills.</li><li>Proficient in people analytics and data management and interpretation, with an aptitude for translating datasets into actionable people insights.</li><li>English and Arabic language is required.</li><li>Travel: Occasional International travel for regional conferences, workshops, and trainings.</li></ul>

<p><br></p><p><strong>SCOPE OF WORK:</strong><br>The Senior People &amp; Culture Manager leads the day-to-day operations and implementation of the People &amp; Culture function for the Jordan Country Program, ensuring the talent, systems, and resources are in place to achieve country objectives and effectively serve clients, in line with the P&amp;C strategic direction. The role oversees core People &amp; Culture operations, including recruitment, employee relations, compensation and benefits administration, onboarding and offboarding, compliance, and volunteer management, ensuring these services are delivered efficiently and to a high standard. The Senior People &amp; Culture Manager also drives organizational performance by strengthening the efficiency and effectiveness of people-related operations across the country program. The Senior People &amp; Culture Manager is also a member of the Jordan Senior Management Team (SMT). The position holder operates within the scope of IRC management in partnership model and reports directly to both, Jordan Country Director, and the Regional P&amp;C Director.</p><p><strong>Strategic P&amp;C Management</strong><br>• Lead the implementation of People &amp; Culture policies, processes, and initiatives that support the attraction, development, and retention of a skilled and engaged workforce in alignment with organizational policies and standards.<br>• Provide People and Culture guidance to the Country Director and SMT on employee relations, workforce planning, organizational policies, and other people-related matters., ensuring alignment with the organization s mission and leadership continuity.<br>• Promote Gender Equality, Duty of Care, and Safeguarding priorities within the Senior Management Team (SMT) and role model safe, inclusive, and caring leadership standards. Collaborate closely with regional and country counterparts to prioritize and support these efforts effectively, enhancing staff engagement, promoting their wellbeing, and raising awareness across the Country Program.<br>• Foster a healthy organizational culture that is free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power. This includes partnering with CRRD GEDI team to facilitate in-depth discussions on GEDI topics, ensuring these conversations extend beyond compliance to genuinely enhance practices, particularly in recruitment and selection processes, and inclusive team leadership.<br>• Promote inclusive practices as part of the GEDI initiative, organizing cultural exchanges and culture-building activities to enrich team cohesion. Ensure the incorporation of GEDI best practices into the employee lifecycle and day-to-day operations.<br>• Actively participate in proposal design and grants opening and review meetings specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong P&amp;C foundation to support program quality.<br>• Analyze monthly HR data, including turnover rates, time to fill, and workforce composition, to identify priorities and assess the effectiveness of HR programs.</p><p><strong>P&amp;C Operations/ Foundational</strong><br>• Lead the creation and implementation of P&amp;C objectives at the Country Office, ensuring alignment with organizational goals.<br>• Coordinate and monitor the implementation of the organization's performance management process, ensuring timely completion of performance objectives, reviews, and development plans.<br>• Prepare and analyze People and Culture data and reports including monthly HR metrics, turnover, recruitment, and workforce data, to support operational decision-making and compliance with reporting requirements.<br>• Oversee the payroll process ensuring accurate and timely salary payments and resolve payroll-related issues in coordination with Finance.<br>• Ensure effective implementation of high-quality, context-specific P&amp;C policies and practices across employee lifecycle including recruitment, onboarding and offboarding, compensation and benefits, employee relations, performance management, learning and development, contract administration, leave management, wellbeing, HR Information Systems, and compliance with organizational and legal requirements.<br>• In alignment with our PEERS framework, we promote mutual learning and capacity sharing on P&amp;C standards with our local partners and ensure their ways of working are healthy and in compliance with IRC s standards.<br>• Escalate employee relations and code of conduct concerns promptly and lead or co-lead investigations in collaboration with the Global Employee Relations unit and when needed Ethics and Compliance unit (ECU). Ensure that issues are thoroughly resolved, and appropriate follow-up actions are implemented to maintain integrity and compliance within the organization.<br>• Lead by example in supervising and mentoring direct-report staff, setting performance objectives, providing feedback, and conducting performance reviews.<br>• Offer guidance on career paths and professional development for the P&amp;C team members and support broader staff learning initiatives.</p><p><strong>P&amp;C GEDI</strong><br>• Work with the CRRD GEDI team and regional P&amp;C to implement GEDI strategies and initiatives within the Country Program to advance the GEDI priorities. Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Serve as the Country Program focal point for Resource Groups (RGs), supporting their activities and promoting employee engagement and participation.<br>• Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Foster a healthy organizational culture free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power, partnering with the CRRD GEDI team on GEDI topics that strengthen practices in recruitment, selection, and inclusive team leadership.<br>• Coordinate employee engagement, awareness, and culture-building activities that promote inclusion, belonging, and cross-cultural understanding, while supporting the integration of GEDI principles into day-to-day People &amp; Culture practices.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University certificate in HR management, International Relations or Development, Business Administration, Law or related field.</li><li>6+ years of progressive P&amp;C experience, including recruitment, performance management, employee relations, compensation, and HR administration. Minimum 2 years staff management experience in a fast-paced environment.</li><li>INGO experience strongly preferred.</li><li>Demonstrated success in supporting key senior management and building strong, trusted relationships.</li><li>Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.</li><li>High degree of comfort and successful track record supervising in matrixed environments.</li><li>High levels of integrity and empathy, with the ability to understand, engage, and inspire others.</li><li>Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work.</li><li>Broad knowledge and experience across the broad spectrum of People &amp; Culture competencies including Diversity and Inclusion</li><li>Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across countries, cultures, and organizational units required.</li><li>Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high-volume environment and on deadlines; aptitude for problem solving and decision making needed.</li><li>Excellent inter-personal, written, and verbal communication skills required.</li><li>Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support.</li><li>Excellent project management and organizational skills including detailed work planning and superior time management skills.</li><li>Proficient in people analytics and data management and interpretation, with an aptitude for translating datasets into actionable people insights.</li><li>English and Arabic language is required.</li><li>Travel: Occasional International travel for regional conferences, workshops, and trainings.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Expertise France is the French international technical assistance agency, created from the merger of the six main French public implementing agencies on 1 January 2015, in order to enhance capacities to mobilize technical expertise, making it possible to address the growing needs of emerging and developing countries more effectively. Under the joint supervision of the Ministry of Foreign Affairs and International Development and the Ministry of Economy, Expertise France aims at participating in French cooperation and development aid through a wide range of interventions in areas such as sustainable development, economic development, public finances, governance and human rights, social protection and employment, health, and issues of stability, safety and security. Expertise France is accredited by the European Commission for delegated management (the six pillars audit), which means it can be awarded indirect management of projects and guarantees EF s capacity to successfully implement activities and projects with which it is entrusted, and ensure efficient distribution of administrative and financial management tasks.</p><p>Expertise France signed an agreement with the European Union Delegation to Jordan to support democratic reforms and processes in Jordan. This action seeks to consolidate the progress achieved by the EU Support to Jordan Democratic Institutions and Development (EU-JDID) programme and builds on opportunities arising from the reforms proposed by the Jordanian Royal Committee to Modernise the Political System regarding constitutional reform and changes in political parties law and electoral law. The overall objective of this programme is to promote a more participatory, inclusive and accountable democratic process. The specific objective(s) of this programme are: • To ensure young men and women meaningful participation in democratic life. • To support political parties in creating an enabling environment for increased participation of and responsiveness to diverse groups • To support the House of Representatives in exercising its core parliamentary functions with greater professionalism, effectiveness, inclusivity and accountability</p><p>The expected results of this project are: Under SO1: • Young community leaders (men and women) are supported to drive change that is relevant to their communities • Politically active youth within parties are empowered to become influential decision-makers within their political parties • Women and youth MPs are supported to exercise their mandates fully • Cross-cutting media outputs: Civic and political participation is promoted through media outlets Under SO2: • Enhanced capacity and know-How of political parties to develop professional and programme-based institutions • Enhanced capacity of institutions (MoPPA and IEC) to effectively oversee political parties' registration and finance and engagement with the government • Political parties engage in pre and post-election dialogue with other political actors Under SO3: • The HoR Secretariat is assisted to meet the needs of MPs and parliamentary blocs • The HoR is supported to carry out more robust and inclusive financial and budget oversight • The HoR is supported to carry out more robust and inclusive policy and legislative oversight • The HoR is assisted to strengthen its outreach particularly towards women and youth • Cross-cutting output: Media outlets participate to the democratic process</p><p>The project will be managed by Expertise France who will sign a delegation agreement with the EUD. For the implementation of its action, EF will rely on the support of the following implementing partners through grant contracts: • The Netherlands Institute for Multiparty democracy (NIMD): implementation of actions to contribute to achieving SO1 and SO2 • Westminster Foundation for Democracy (WFD): implementation of actions to contribute to achieving SO3 • Canal France International (CFI): implementation of actions to achieve cross cutting outputs with media.</p><p>JOB DESCRIPTION/ ASSIGNMENT The Project Officer (PO) reports directly to the Deputy Project Manager (DPM) and is responsible for day to day operational and technical implementation of the project. He/she is responsible for supporting activities focused on planning and steering of activities, support monitoring exercises lead on organizing events, preparation of procurement documents, drafting minutes, drafting reports, supporting the implementation of the MEAL plan and the Communication plan, providing support to grant partners and proper follow up of activities, deliverables and reports as well as organizing events and preparation of procurement documents in close coordination with the EF support services. The PO s main responsibilities are the following (but not limited to): • Support in data collection and documents preparation for steering and monitoring activities such as steering committees, internal monitoring exercises and MEAL activities. • Draft minutes of meetings for all formal and informal meetings including steering committee, technical coordination, partners and counterparts meetings etc. • Support project management in the monitoring of grant implementation including the timely submission of reports, review of reports, replying to inquiries, etc. • Conduct first review and analysis of grantee progress reports, highlighting key points, deviations, and concerns for the DPM and PM. • Prepare first drafts of programme reports and collection of technical inputs, M&amp;E and communication sections, in addition to grantee report summaries. • Draft the initial procurement plan in consultation with EF support services for DPM/PM consolidation. • Prepare all documentation for procurement (including ToRs, calls for application, etc), tender, and grant launch processes, ensuring compliance before DPM review. • Monitor contract implementation, track deliverables and payment milestones, and flag delays or issues to DPM. • Provide support to the implementation of the MEAL plan. • Support the implementation of the communication plan and provide technical input and activity updates. • Support the project team in the organization of activities and events for the project including but not limited to; drafting of documents and presentations, printing, logistical support before and during events, sending invitations, confirmations, etc in coordination with the EF support services. • Support in organizing missions to Amman or France including preparation of agendas, booking meetings, updating calendar, etc. • Cross-check the archived project documents and deliverables to ensure that the database is regularly updated. • Translate documents from Arabic to English, and English to Arabic when required. • Any additional tasks requested by management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• University degree in International Relations, International cooperation, Political/Social sciences, or any relevant topic.</p><p>• Excellent command of English and Arabic (written and spoken). Knowledge of French would be an asset.</p><p>• At least 5 years of general experience in the sector of development cooperation.</p><p>• Minimum 3 years proven experience in operation of international donor s programs/projects fostering democratic participation, democratic reforms or any relevant topic for this project.</p><p>• Good working knowledge of European Commission procedures required.</p><p>• Excellent knowledge of ICT technologies and proficiency in all areas of Microsoft Office.</p><p>• Excellent written and verbal communication skills, with attention to detail and accuracy.</p><p>• Strong coordination, communication, and documentation skills.</p><p>Additional skills required:</p><p>• Capacity to handle pressure and adapt to changing situations and contexts.</p><p>• Result-oriented with the ability to multitask and adjust priorities in a fast-paced working environment to adhere to strict deadlines, and maintain attention to detail.</p><p>• Ability to work well under stress and meet tight deadlines, independently and respectful team player.</p><p>• Ability to work with partners, civil society organizations, public and private services providers, and public authorities.</p><p>• Solution-oriented, dynamic and flexible.</p><p>• Highly organized and detail-oriented, with a meticulous approach to tasks and deliverables.</p><p>• Proactive and resourceful, able to anticipate needs and take initiatives</p><p>• Strong problem-solving skills and the ability to adapt to changing priorities.</p><p>• Professional morals and ability to represent the company in a positive manner.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>The Sales Coordinator plays a key role in supporting the sales team by coordinating sales-related activities and ensuring smooth communication between internal teams and clients.<br><br>Job Responsibility:<br>1. Support sales team in preparing quotations, proposals, and sales contracts.<br>2. Coordinate with internal teams to ensure timely delivery of products or services to clients.<br>3. Maintain sales records and update the CRM system with relevant information.<br>4. Respond to client inquiries and provide after-sales support.<br>5. Schedule sales meetings, prepare presentation materials, and take meeting minutes when necessary.<br>6. Assist in market research and identifying potential sales opportunities.<br><br>Candidate Requirements:<br>1. Proven work experience as a Sales Coordinator or similar role.<br>2. Strong organizational and multitasking skills.<br>3. Excellent communication and interpersonal abilities.<br>4. Proficiency in MS Office and CRM software.<br>5. Ability to work well in a team environment.<br>6. Bachelor's degree in Business Administration or related field is preferred.</p> </div>