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<p>Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Ensure the consistency in the preparation of all food items for a la carte and or buffet menus according to hotel recipes and standards Actively share ideas, opinions and suggestions in daily shift briefings Ensure all kitchen Colleagues are aware of standards and expectations Liaise daily with Outlet Chefs to keep open lines of communication regarding guest feedback Continually strive to improve food preparation and presentations Maintain proper rotation of product in all chillers to minimize wastage/spoilage Have full knowledge of menu items, daily features and promotions Ensure the cleanliness and maintenance of all work areas, utensils, and equipment Follow kitchen policies, procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in the Culinary field required Journeyman s papers or international equivalent required Diploma Certification in a Culinary discipline an asset Computer literate in Microsoft Window applications an asset Strong interpersonal and problem solving abilities Highly responsible & reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong> Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong> Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>
<p>Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. About the Role & Team The Senior Commercial Manager is responsible for the commercial management of complex, tailored, standard renewal and new business deals. The role provides independent oversight of commercial activities, policy and process in support of renewal and new standard business opportunities, ensuring financial profitability, compliance with financial and business objectives, and sustainable business growth. As Senior Commercial Manager you will not only bring expertise in Commercial Pricing, Commercial Strategy and Financial Modelling, but also play a critical role in driving transformation and innovation within Europe Business Unit. Being able to successfully support Europe Business Unit wider vision, it requires the ability to have Entrepreneurial Mindset and Customer-Centric Thinking WHAT YOU LL DO Commercial Strategy & Deal Leadership Lead the commercial strategy for complex renewal and new business opportunities, including deal structuring, pricing, negotiations, risk assessment, and competitive positioning. Act as a trusted advisor to internal stakeholders, ensuring commercial viability, governance compliance, financial discipline, and business growth. Pricing, Financial Modelling & Profitability Own pricing strategies, market benchmarking, financial modelling, and business case development to maximize profitability and long-term value. Analyze financial performance, cash flow, CAPEX, risks, and commercial trade-offs to support informed decision-making and sustainable contract outcomes. Commercial Review, Risk & Governance Evaluate commercial structures, contractual terms, regulatory requirements, and delivery considerations to ensure commercially sound opportunities. Identify and mitigate commercial, financial, contractual, and operational risks while ensuring compliance with governance, approval frameworks, and company policies. Negotiation & Customer Engagement Lead negotiations for complex commercial agreements, balancing customer value, profitability, and risk throughout the contract lifecycle. Represent commercial interests in customer and executive-level discussions, providing clear recommendations on pricing, terms, and strategic positioning. Cross-Functional Collaboration Partner with Sales, Bid Management, Finance, Legal, Procurement, Technical, and Delivery teams to develop competitive, executable, and profitable proposals. Align commercial strategies with technical solutions, contract requirements, and business objectives while contributing to best-practice improvements. Leadership & Team Contribution Serve as a senior commercial point of contact, providing guidance, coaching, and knowledge sharing on complex opportunities and commercial best practices. Demonstrate leadership, accountability, stakeholder management, and ownership while fostering collaboration and commercial excellence across the team. Who You Are Entrepreneurial Mindset : Identify and develop new business opportunities through strong commercial and technical expertise and drive innovative deal structures and provide guidance on complex commercial opportunities. Customer-Centric Thinking: Develop customer-focused solutions that balance customer needs with business objectives and build trusted relationships and deliver commercial outcomes that create long-term customer value. 5+ years of experience in commercial management, pricing, financial modelling, deal structuring, bid support, or commercial finance, with a proven ability to manage complex opportunities. Strong expertise in pricing strategy, profitability analysis, commercial risk management, financial evaluation, and contract negotiations. Experience collaborating with Sales, Finance, Legal, Technical, Contract Management, and Bid teams in multi-stakeholder environments. Excellent communication, stakeholder management, negotiation, and leadership skills, with the ability to influence senior decision-makers. Bachelor's degree in Business, Finance, Economics, Engineering, Commercial Management, or a related field. Nice to Have Experience in aviation, airports, airlines, travel technology, telecommunications, technology services, consulting, or professional services. Exposure to international or European markets and customer-facing commercial engagements, Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Qualifications WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. </p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in commercial management, pricing, financial modelling, deal structuring, bid support, or commercial finance, with a proven ability to manage complex opportunities. Strong expertise in pricing strategy, profitability analysis, commercial risk management, financial evaluation, and contract negotiations. Experience collaborating with Sales, Finance, Legal, Technical, Contract Management, and Bid teams in multi-stakeholder environments. Excellent communication, stakeholder management, negotiation, and leadership skills, with the ability to influence senior decision-makers. Bachelor's degree in Business, Finance, Economics, Engineering, Commercial Management, or a related field. Nice to Have Experience in aviation, airports, airlines, travel technology, telecommunications, technology services, consulting, or professional services. Exposure to international or European markets and customer-facing commercial engagements, Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages.</p>
<p><strong>Job Description</strong></p>
<p><strong>Position Title: Program / Project Officer</strong></p>
<p><strong>Job Summary</strong></p>
<p>The Program / Project Officer is responsible for supporting the planning, implementation, monitoring, reporting, and coordination of humanitarian, relief, development, and community-based projects. The role ensures that project activities are delivered effectively, efficiently, and in compliance with organizational policies, donor requirements, and applicable standards.</p>
<p><strong>Key Responsibilities</strong></p>
<p><strong>Project Implementation & Coordination</strong></p>
<ul>
<li>Support the planning, implementation, and coordination of project activities in accordance with approved work plans and timelines.</li>
<li>Monitor project progress and ensure timely achievement of project objectives and deliverables.</li>
<li>Coordinate with beneficiaries, partners, donors, government entities, and other stakeholders as required.</li>
<li>Conduct field visits and provide operational support to project implementation teams.</li>
</ul>
<p><strong>Monitoring, Reporting & Documentation</strong></p>
<ul>
<li>Maintain accurate project records, files, and documentation.</li>
<li>Collect, verify, analyze, and report project data and performance indicators.</li>
<li>Prepare periodic reports, updates, presentations, and other project-related documentation.</li>
<li>Support monitoring, evaluation, accountability, and learning (MEAL) activities.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Project Development & Support</strong></p>
<ul>
<li>Contribute to the development of project proposals, concept notes, work plans, and budgets.</li>
<li>Support needs assessments, data collection exercises, and project evaluations.</li>
<li>Identify operational challenges and recommend practical solutions to improve project performance and effectiveness.</li>
</ul>
<p><strong>Compliance & Quality Assurance</strong></p>
<ul>
<li>Ensure compliance with organizational policies, donor requirements, contractual obligations, and applicable humanitarian standards.</li>
<li>Support risk management, accountability, and quality assurance processes.</li>
<li>Ensure proper documentation and archiving of project information and supporting evidence.</li>
</ul>
<p><strong>Stakeholder Engagement</strong></p>
<ul>
<li>Participate in meetings, workshops, coordination forums, and project review sessions.</li>
<li>Maintain effective communication and professional relationships with stakeholders.</li>
<li>Represent the organization in relevant meetings when assigned.</li>
</ul>
<p><strong>Other Duties</strong></p>
<ul>
<li>Perform any other duties related to project implementation and organizational objectives as assigned by the supervisor.</li>
</ul>
<p><strong>Qualifications</strong></p>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor's degree in Business Administration, Public Administration, Social Sciences, Development Studies, International Relations, Economics, or a related field.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum of 3 years of relevant professional experience in humanitarian, relief, development, or community-based projects.</li>
<li>Experience in project implementation, monitoring, reporting, and stakeholder coordination.</li>
<li>Experience working with NGOs, INGOs, UN agencies, or donor-funded projects is an advantage.</li>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong project coordination and organizational skills.</li>
<li>Strong analytical, reporting, and documentation skills.</li>
<li>Ability to manage multiple tasks and meet deadlines.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
<li>Experience with data management systems and reporting tools is an advantage.</li>
</ul>
<p><strong>Languages</strong></p>
<ul>
<li>Fluency in Arabic and English (written and spoken).</li>
</ul>
<p><strong>Contract & Duty Station</strong></p>
<ul>
<li>Contract duration: One year (renewable subject to performance and funding availability).</li>
<li>Duty Station: Amman, Jordan.</li>
</ul>
<p><strong>Only shortlisted candidates will be contacted.</strong></p>
<p> </p>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the Regional Project Director, the Awards, Partnerships & Project Management Lead is responsible for the operational backbone of the regional ECD portfolio. This encompasses the full lifecycle management of regional awards, the development and management of strategic partnerships, financial oversight, and project management. The role plays a critical part in ensuring smooth coordination and communication across IRC teams, partners, and donors at country, regional, and global levels, and contributes to business development efforts to sustain and grow the portfolio. The role directly manages an Awards & Project Manager and a Finance Coordinator, and may manage additional staff as the portfolio grows.</p><p>Major Responsibilities</p><p>Business Development</p><ul><li>Contribute to business development efforts to sustain and expand the portfolio, maintaining an active understanding of the public and private ECD funding landscape and flagging relevant opportunities to the Project Director in collaboration with the Regional Head of Business Development, Senior Support Manager for Private Partnerships, and Regional Technical Leads.</li><li>Once funding opportunities are identified, lead the pre-award development process including Go/No-Go assessments, proposal design and coordination, budget development in close collaboration with the Finance Coordinator, and coordination of inputs from relevant internal and external stakeholders.</li><li>Support regional and country teams with donor engagement.</li><li>Ensure that lessons learned, program evidence, and portfolio data are systematically documented and readily available to strengthen future proposals and donor positioning.</li></ul><p>Award Management & Compliance</p><ul><li>Oversee all award management aspects across the portfolio, providing direction and oversight to the Awards and Project Manager.</li><li>Lead post-award activities across the portfolio through IRC's Project Cycle Management (PCM) process, including project set-up, facilitating regular PCM meetings, monitoring program and financial progress against targets through effective budget vs. actuals (BvA) review routines, maintaining award tracking systems, and coordinating internal and external reporting.</li><li>Own the portfolio's donor compliance environment by maintaining a thorough working knowledge of applicable donor rules and regulations across all awards, developing and managing a compliance tracker that captures key requirements, deadlines, restrictions, and risk areas, and ensuring compliance requirements are consistently understood and applied by relevant team members and partners.</li><li>Proactively raise potential compliance issues to relevant teams and keep the Project Director informed of any projected inabilities to meet contractual obligations.</li><li>Coordinate with IRC country, regional, and global awards management, finance, and partnerships focal points to ensure timely and quality reporting, prompt resolution of compliance questions, and consistent adherence to IRC and donor requirements across the portfolio.</li><li>Ensure the team maintains accurate and complete award management files and systems, with documentation systematically organized and accessible to relevant stakeholders.</li></ul><p>Financial Management</p><ul><li>Oversee all financial management functions across the portfolio, including budgeting, financial reporting, and accounting coordination, providing direction and oversight to the Finance Coordinator.</li><li>Ensure internal and external budgets, spending plans, and financial reports are accurate, up to date, and reviewed by relevant regional and global finance teams in a timely manner.</li><li>Review budget vs. actuals with the Finance Coordinator and relevant team members, flag variances to the Project Director, and ensure corrective actions are tracked and followed up.</li><li>Oversee annual budget planning processes and the review of monthly and quarterly spending reports and spending plans across the portfolio.</li><li>Ensure sub-award financial management processes for regional partners are efficient, compliant, and clearly documented with support from the Finance Coordinator.</li></ul><p>Partnership Management</p><ul><li><br></li></ul><p><b>Requirements</b>:</p><ul><li>At least 7 years of experience in program administration, business development, awards, partnerships and financial management, and project management at an NGO</li><li>Knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques</li><li>Self-directed, able to independently set priorities and solve problems with minimal guidance</li><li>Excellent interpersonal and oral and written communication skills</li><li>Demonstrated ability to successfully work in a fast-paced environment, within and across departments/functions and develop positive relationships with locally and remote based staff</li><li>Experience working in conflict and crisis settings and knowledge of humanitarian programming</li><li>Ability to prioritize trade-offs between on-time, on-scope or on-budget project delivery</li><li>Demonstrated ability to manage complex project budgeting, monitoring and mitigation planning</li><li>Knowledge of early childhood development or education is a plus</li><li>Knowledge of the Middle East regional context, with experience working in Iraq, Jordan, Lebanon, Syria or Palestine strongly preferred</li><li>Fluent in written and oral English and Arabic</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 7 years of experience in program administration, business development, awards, partnerships and financial management, and project management at an NGO</li><li>Knowledge and expertise in the use of project management methodologies and tools, resource management practices and change management techniques</li><li>Self-directed, able to independently set priorities and solve problems with minimal guidance</li><li>Excellent interpersonal and oral and written communication skills</li><li>Demonstrated ability to successfully work in a fast-paced environment, within and across departments/functions and develop positive relationships with locally and remote based staff</li><li>Experience working in conflict and crisis settings and knowledge of humanitarian programming</li><li>Ability to prioritize trade-offs between on-time, on-scope or on-budget project delivery</li><li>Demonstrated ability to manage complex project budgeting, monitoring and mitigation planning</li><li>Knowledge of early childhood development or education is a plus</li><li>Knowledge of the Middle East regional context, with experience working in Iraq, Jordan, Lebanon, Syria or Palestine strongly preferred</li><li>Fluent in written and oral English and Arabic</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>How can you make a difference?<br>UNICEF s fundamental mission is to uphold the rights of every child, everywhere. Guided by the Convention on the Rights of the Child and the Sustainable Development Goals, the Strategic Plan 2026 2029 places equity at the centre of its education work. The education programme offer is designed to ensure that every child and adolescent has access to quality, inclusive, and resilient learning opportunities. It prioritises three key transitions in a child s learning journey: readiness for school, acquisition of foundational and transferable skills, and preparation for life and work. These transitions underpin UNICEF s focus on equitable access, improved learning outcomes, and continuity of education in emergencies and fragile contexts.<br>Education systems are facing converging pressures. Learning outcomes remain off-track, with millions of children and young people not acquiring the foundational and transferable skills needed for today s economies. Public financing for education is increasingly strained. System capacities are misaligned with the pace of demographic, technological, and labour-market change.<br>With sharp cuts in aid from many donors, sustainable progress for children requires new approaches and partnerships, particularly with the private sector. The Strategic Plan commits to expand engagement with the private sector through fundraising, partnerships, advocacy and innovation, in recognition of the sector s growing role in the development of solutions for children, ensuring that contributions reinforce national efforts. Innovative financing and new forms of publicprivate collaboration can support Governments and communities to deliver for children.<br>There is growing recognition that the private sector has a significant and multifaceted role to play. Beyond traditional modes of engagement such as philanthropy or service provision there is an untapped opportunity for businesses to contribute to stronger education systems as employers, innovators, market actors, and partners in public policy (or in one word, brokers). Effective engagement can generate benefits for learning, expand future workforce readiness, and open pathways for sustainable market development.<br>UNICEF seeks to produce a report that provides a clear, evidence-based articulation of this opportunity. Specifically, the report will:<br>(a) outline the linkages between improved education outcomes and long-term economic and consumer-market growth;<br>(b) identify practical entry points for the private sector to engage as financiers, users, and brokers of education solutions; and<br>(c) recommend approaches to guide and strengthen public-private collaboration at global and country levels.<br>The report will serve as a foundation for UNICEF s agenda on next-generation engagement with the private sector in education. The report will position the organization to support governments and partners in mobilizing and leveraging private-sector capabilities for stronger, more equitable learning outcomes. The report will be launched during the first quarter of 2027 through a high-level event and targeted advocacy plan, with the participation of global education and private sector thought leaders and partners.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0002542 ToR.pdf<br>To qualify as an advocate for every child you will have<br>Minimum requirements:<br>• Education :<br>• Master's degree, the preferred disciplines are: Education policy, International development, Economics/ development economics, Public policy or public administration, Business administration, Social sciences with education/development focus.<br>• Work Experience :<br>• Proven track record (at least 8 years or more) in writing, editing, and managing high-quality reports for international audiences is required.<br>• Prior experience in engaging with private sector stakeholders is required.<br>• Language requiremen t:<br>• Fluency in English is required.<br>• Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.<br>• Skills:<br>• Strong understanding of private sector engagement in education (e.g., CSR, PPPs, EdTech, skills development) is required.<br>• Familiarity with global education agendas (e.g., SDG 4) and key stakeholders is required.<br>• Excellent project management skills and deadline-driven delivery.<br>• Strong communication and synthesis abilities for policy and business audiences.<br>• Ability to work independently with minimal supervision.<br>Desirables:<br>• Experience in multi-stakeholder coordination, including private sector partners is preferred.<br>• Prior involvement in advocacy or report launches is preferred.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, <br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p> <br> </p>
<p><b>RESPONSIBILITIES:</b></p>
<p> <br> <br> </p>
<p>The Monitoring, Evaluation, Research and Learning (MERL) Officer will provide leadership on MERL activities and ensure quality oversight in order to meet project obligations and donor requirements. The MERL Officer is expected to provide technical expertise to ensure efficient, effective and timely planning and execution of the various project MERL processes and activities. Specifically, the MERL Officer is responsible for the following:</p>
<ul>
<li>Develop and regularly update the MERL Plan, in line with GAC s Results-Based Management (RBM) principles, as well as organisational requirements;</li>
<li>Ensure that all MERL-related tasks (such as planning, coordination of monitoring and data collection activities, training of staff, etc.) are effectively carried out in accordance with the project s MERL plan;</li>
<li>With the support of the Global MERL team and of other TAs (technical advisors), contribute to the development of the learning agenda for the project and to the identification of learning partners as appropriate; </li>
<li>Promote the active participation of partners and stakeholders in country in all phases of the development and implementation of the MERL plan (from the design of the MERL plan itself and its tools, to the data collection exercises; from data analysis, to the dissemination and use of findings), providing support and capacity building as necessary and appropriate;</li>
<li>Support WUSC (and partner) team, and implementing partners to plan for and execute MERL-related activities; </li>
<li>Develop and regularly update all MERL tools and systems (including the Performance Management Framework) linked to key indicators for the purpose of informing program activities and reporting to the donor, and supporting continuous evidence-based learning and adaptive management in the process;</li>
<li>Provide high quality technical support on planning, development and implementation of the MERL plan to project staff and partner staff; and</li>
<li>Ensure regular communication and coordination with regard to the collection and exchange of MERL-related information with project staff and key stakeholders, as well as with WUSC (and partner) global team.<br> <br> <br> <br> </li>
</ul>
<p>MERL Tools Design and Quality Assurance:</p>
<p> <br> <br> </p>
<ul>
<li>Develop and periodically review monitoring tools for routine tracking of activities and collecting of program data;</li>
<li>Provide technical support and capacity building as needed to ensure project tools are being used effectively by project and partners staff and that the collected data are used for learning and adaptive management, as well as for planning and reporting to the donor and other external audiences;</li>
<li>Ensure that tools in use meet the needs of the project and that staff have the capacity to utilise them effectively for reporting and monitoring of progress;</li>
<li>Identify training needs of staff working on the project and recommend actions for improving MERL capacity;</li>
<li>Ensure that data collected are reliable, accurate and complete to the extent possible in the project context; and</li>
<li>Apply a continuous improvement approach toward all data collection processes.<br> <br> <br> <br> </li>
</ul>
<p> Data Collection:</p>
<p> <br> <br> </p>
<ul>
<li>Ensure that MERL activities are completed in a timely manner to contribute to high quality evidence-based learning, planning and reporting;</li>
<li>Oversee on-going data collection processes, analyses and validation for project evaluation and learning purposes;</li>
<li>Identify monitoring needs based on program implementation and collect data that effectively inform on-going progress;</li>
<li>Ensure that accurate and complete MERL-related files and databases are set up, maintained and updated;</li>
<li>Support qualitative data collection for the purposes of documentation and dissemination of lessons learned, case studies and stories of change; and;</li>
<li>Support planning, logistics and coordination of WUSC (and partner) staff and project consultants or technical assistance visits as required.<br> <br> <br> <br> </li>
</ul>
<p> Reporting:</p>
<p> <br> <br> </p>
<ul>
<li>Ensure timely and regular MERL data are shared with project colleagues to feed into reporting cycles in an efficient and timely manner, in accordance with organisational and donor s standards;</li>
<li>Strengthen and harmonise data collection processes across project partners, including standardising tools, templates, and reporting timelines to improve data consistency, quality, and efficiency;</li>
<li>Ensure that regular updates on project MERL processes are communicated and shared with project staff across all partner organisations as well as with key stakeholders;</li>
<li>Maintain and regularly update the PROUD and take lead in the compilation of high quality and evidence-based donor reports;</li>
<li>Respond to requests for information from WUSC (and partner) staff, project partners, and WUSC Senior Management; and</li>
<li>Undertake any other tasks assigned by the line supervisor.<br> <br> <br> <br> </li>
</ul>
<p><b>QUALIFICATIONS & EXPERIENCE:</b><br> <br> </p>
<ul>
<li>A minimum of 4-6 years of experience in the field of monitoring and evaluation of development programs;</li>
<li>Experience working with international development partners, international non-governmental organizations and donors, ideally with Global Affairs Canada (formerly known as DFATD or CIDA);</li>
<li>Experience with RBM concepts and principles is required;</li>
<li>Experience in both quantitative and qualitative methods and tools for data collection and analysis is required;</li>
<li>Experience working with ethnically diverse communities and with projects implementing gender mainstreaming strategies; </li>
<li>Experience with open source data collection tools and data management softwares (preferred); </li>
<li>Understanding of climate adaptation and/or agro-forestry programs (preferred);</li>
<li>Experience supporting multi-country and multi-language programs (preferred);</li>
<li>Adherence to the Gender Equality approach and the values of social inclusion</li>
</ul>
<p> <br> </p>
<p>Education<br> </p>
<p> <br> </p>
<p> - B.A./M.A. in Monitoring & Evaluation, Statistics, Economics, Social Sciences, Public Administration, International Development, Research Methods, or a related field, or equivalent mix of education and experience</p>
<p> <br> <br> </p>
<p>Language/s:</p>
<p> <br> <br> </p>
<ul>
<li>Demonstrated high level written and verbal communication skills in English/Arabic </li>
</ul>
<p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b><br>The Hashemite Kingdom of Jordan is making significant investments to secure its water future. In support of this effort, CDM Smith is providing comprehensive leadership, contract support, and technical oversight for the country’s largest water security initiative. The project is being delivered through a Build-Operate-Transfer (BOT) model and integrates renewable energy and greenhouse gas emissions limits, aligned with the Government of Jordan (GoJ) and donor climate commitments.<br>Under this program, CDM Smith provides technical assistance to the Ministry of Water and Irrigation (MWI), the Water Authority of Jordan (WAJ), and associated committees. This support includes procurement, transaction advisory services, and guidance through financial close for this complex national project.<br>The project is now transitioning into the implementation phase, which includes construction and commissioning. CDM Smith will continue to serve as MWI’s advisor, delivering ongoing legal, financial, technical, and coordination support.<br>Assignment Location: Amman, Jordan<br>Assignment Duration: Minimum 2 years<br>Position Description<br>The Team Leader is responsible for the overall management, technical direction, and delivery of a complex water infrastructure project Jordan. The Team Leader serves as the primary interface with USG/GoJ, MWI, WAJ, and other key national and international stakeholders.<br>The Team Leader is accountable for ensuring that all technical, procurement, advisory, and management services are delivered in accordance with contract requirements, approved work plans, and applicable regulations, while effectively managing the risks, sensitivities, and coordination demands associated with a large‑scale BOT desalination and conveyance program of national strategic importance. <br>Key Responsibilities<br>Program Leadership<br>• Provide overall leadership and strategic management of the project, ensuring timely, high‑quality delivery of services while fostering a high‑performing, collaborative project team.<br>• Act as the principal point of contact with USG/GoJ, MWI, special tendering committees, and other relevant government entities.<br>• Provide direct management, coaching, and mentorship to team members, promoting accountability, professional development, knowledge‑sharing, and a positive team culture throughout project implementation.<br>Project Coordination<br>• Lead overall project coordination in close collaboration with the Client’s designated project manager and senior counterparts.<br>• Coordinate and integrate inputs from international and national experts across engineering, procurement, legal, financial, and transaction advisory disciplines to meet project timelines and quality standards.<br>Planning, Budgeting & Reporting<br>• Oversee preparation and approval of annual work plans, budgets, procurement plans, cash‑flow forecasts, and implementation schedules.<br>• Ensure timely preparation and submission of quarterly, annual, and ad‑hoc reports covering technical progress, financial performance, safeguards, and institutional outcomes in formats agreed with the client.<br>• Consolidate and submit disbursement documentation and supporting financial reports in compliance with contractual and donor requirements.<br>• Procure office space, vehicles, and equipment in coordination with the local office and corporate resources.<br>Financial Oversight & Performance Control<br>• Review and verify invoices, payment requests, and financial claims submitted by consultants and subcontractors.<br>• Provide recommendations for payments based on contractual compliance, technical progress, and performance benchmarks.<br>• Monitor financial performance and risk, and direct corrective actions to ensure cost control, cash‑flow stability, and value for money.<br>Stakeholder Engagement & Program Integration<br>• Promote effective coordination with related national and donor‑funded water, energy, climate, and infrastructure initiatives.<br>• Lead and participate in consultative meetings, technical workshops, and high‑level coordination forums with government counterparts and other stakeholders.<br>• Support the establishment and effective functioning of project steering committees, technical working groups, and implementation committees, as required.<br>• Present in high level management and political events in representation of the USG, GoJ, MWI and CDM Smith. <br>Institutional Strengthening & Systems Development<br>• Assess and strengthen the client’s ability to implement, monitor, and coordinate complex BOT/PPP infrastructure delivery.<br>• Establish and institutionalize project‑specific systems, tools, and management processes tailored to the project requirements.<br>• Develop standardized templates, procedures, and reporting formats to improve consistency, transparency, and compliance.<br>Monitoring, Evaluation & Safeguards<br>• Track project implementation against defined objectives, milestones, and performance indicators.<br>• Ensure integration and monitoring of environmental, social, climate, and governance safeguards, in accordance with USG requirements and national regulations.<br>• Identify delivery challenges and propose direct practical solutions to maintain schedule integrity and technical quality.<br>Technical Oversight, Quality & Capacity Building<br>• Provide senior oversight and coordination of technical services related to desalination, conveyance, renewable energy integration, construction, and BOT transaction support.<br>• Support and guide capacity‑building and training initiatives to strengthen institutional, technical, and management capabilities of the client.<br>• Promote best practices in risk management, quality assurance, and governance throughout project implementation.<br>Compliance, Ethics & Governance<br>• Adhere to applicable USG policies, contractual provisions, ethical standards, transparency requirements, and environmental responsibility commitments.<br>• Execute all tasks and deliverables in accordance with contract requirements.<br>#LI-JM1<br><br><b>Minimum Qualifications</b><br>• Bachelor of Science degree in civil engineering or other relevant engineering discipline, with Master’s degree preferred.<br>• At least 15 years of engineering experience with water supply, treatment and distribution facilities and infrastructure implementation, preferably with seawater desalination.<br>• Demonstrated experience leading teams involved in BOT infrastructure projects of similar size.<br>• At least 10 years of project management experience in the water sector, preferably managing international teams with multidisciplinary expertise.<br>• Demonstrated experience overseeing or supporting construction management for large scale infrastructure works, including interface management between design, procurement, construction, and commissioning phases.<br>• Demonstrated leadership, communications, presentation skills, and stakeholder engagement skills in multicultural and politically sensitive environments.<br>• Demonstrated experience in a senior leadership role on private sector, donor‑funded, or government‑backed infrastructure programs.<br>• Proven experience managing complex, multi‑stakeholder projects involving procurement, contract negotiations, and high‑level government coordination.<br>• Strong familiarity with USG compliance, reporting, and management requirements.<br>• Professional‑level proficiency in English (written and spoken).<br> </div>
<p>Responsibilities</p>
<p>Maintain accurate accounting records and ensure all financial transactions are properly recorded and documented.</p>
<p>Manage Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) activities.</p>
<p>Perform monthly and year-end closing activities, ensuring all accounts are properly reconciled and updated.</p>
<p>Prepare and maintain bank reconciliations and monitor financial transactions through online banking portals.</p>
<p>Utilize QuickBooks ERP to record, reconcile, and manage accounting transactions.</p>
<p>Process invoices, payments, receipts, and other financial transactions accurately and on time.</p>
<p>Monitor customer and supplier accounts and ensure timely follow-up on outstanding balances.</p>
<p>Maintain organized digital and physical records of financial transactions and supporting documentation.</p>
<p>Assist in preparing financial reports and providing accurate accounting information to management.</p>
<p>Support tax-related activities, including withholding tax, and ensure compliance with applicable Jordanian tax regulations.</p>
<p>Maintain and reconcile Social Security accounts and related records.</p>
<p>Coordinate with internal teams, banks, suppliers, and other relevant parties regarding accounting and financial matters.</p>
<p>Ensure compliance with company accounting policies, procedures, and applicable local regulations.</p>
<p>Qualifications</p>
<p>Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</p>
<p>2 5 years of relevant experience in accounting or finance.</p>
<p>Hands-on experience with QuickBooks ERP.</p>
<p>Practical experience with month-end and year-end closing processes.</p>
<p>Good knowledge and practical experience in GL, AP, and AR.</p>
<p>Familiarity with online banking portals and financial transactions.</p>
<p>Good understanding of Jordanian tax regulations, Social Security, and withholding tax.</p>
<p>Intermediate level of written and spoken English.</p>
<p>Strong proficiency in Microsoft Office, particularly Microsoft Excel.</p>
<p>High level of accuracy, integrity, and attention to detail when handling financial information.</p>
<p>Strong organizational, analytical, and problem-solving skills.</p>
<p>Effective communication skills and the ability to work collaboratively within a team.</p>
<p>Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.</p>
<p>Required Skills</p>
<ul>
<li>Financial Reporting</li>
<li>General Ledger</li>
<li>QuickBooks</li>
<li>Time Management</li>
<li>Attention to Detail</li>
<li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</p>
<p>2 5 years of relevant experience in accounting or finance.</p>
<p>Hands-on experience with QuickBooks ERP.</p>
<p>Practical experience with month-end and year-end closing processes.</p>
<p>Good knowledge and practical experience in GL, AP, and AR.</p>
<p>Familiarity with online banking portals and financial transactions.</p>
<p>Good understanding of Jordanian tax regulations, Social Security, and withholding tax.</p>
<p>Intermediate level of written and spoken English.</p>
<p>Strong proficiency in Microsoft Office, particularly Microsoft Excel.</p>
<p>High level of accuracy, integrity, and attention to detail when handling financial information.</p>
<p>Strong organizational, analytical, and problem-solving skills.</p>
<p>Effective communication skills and the ability to work collaboratively within a team.</p>
<p>Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.</p>
<p>Required Skills</p>
<ul>
<li>Financial Reporting</li>
<li>General Ledger</li>
<li>QuickBooks</li>
<li>Time Management</li>
<li>Attention to Detail</li>
<li>MS Excel</li>
<li>Tax</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 or equivalent in USD for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head Software Development Section & Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>Amman, Jordan<br> Expected duration<br>6 - 11 months<br> Duties and Responsibilities<br>Support the team with a wide range of finance processes, having hands-on practical daily work and operations as well as being on the front line with internal and external parties such as colleagues in HQ and in the field offices. Support the different teams on a wide range of tasks related to the Accounts Division and analysis of financial data. Support month-end and year-end closing activities, including reconciling accounts. Assist with compilation and consolidation of data. Review supporting documents ensuring completeness and accuracy. Support with system development and process improvement initiatives. Assist in implementing and monitoring internal controls. Assist with development of training materials (in-presence and online) and guidance notes. Assist in drafting and reviewing different types of financial and analytical reports and minutes during meetings. Participate in the preparation of financial reports, presentations, and dashboards for internal and external stakeholders. Collaborate on special projects, providing support as needed, such as in process improvement, data analysis, and policy development. Be responsible for delivering the assigned tasks in a collaborative, timely and efficient manner. Have great opportunities for learning and expanding knowledge and experience within the areas of finance as well as process improvements and system developments. Perform other duties as may be assigned by the supervisor(s).<br> Qualifications/special skills<br>Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or the final academic year of a first university degree programme (minimum bachelor's level or equivalent), with major area of study in finance, accounting, economics, business administration or related field.<br> Languages<br>Excellent command of written and spoken English. Knowledge of Arabic is NOT mandatory, just an asset (Desirable). <br> Additional Information<br>- No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship. - Specialization in Finance, Accounting, Business Administration or related areas. (Desirable). <br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>Amman<br> Expected duration<br>9 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: • Conduct business analysis activities and gather detailed business requirements. • Prepare and maintain Business Requirement Documents (BRDs), functional specifications, workflows, process diagrams, and related project documentation. • Coordinate with business stakeholders, developers, and technical teams to ensure accurate understanding and implementation of requirements. • Assist in project planning, monitoring, and coordination activities. • Support solution design discussions and implementation activities. • Assist in defining system workflows, validation rules, reporting requirements, and dashboards. • Participate in testing activities including SIT, UAT, and defect management. • Support data migration validation and business verification activities. • Develop user manuals, training materials, and conduct user training sessions where required. • Support project governance, progress tracking, and status reporting. • Coordinate with external vendors and consultants involved in the FMIS implementation. • Ensure compliance with UNRWA IMT standards, project management frameworks, and quality assurance processes. • Perform other related duties as assigned.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Information Systems, Computer Science, Business Administration, Software Engineering or related discipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman - Jordan. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 for every fully completed month. • The duration of the Contract is 9 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Head Enterprise Business Solutions Section.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><b> POSITION DESCRIPTION T</b>he Proposal Writing & Business Development Manager leads Amideast Jordan s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast s market positioning and pursue new opportunities. The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth. RESPONSIBILITIES Business Development & Partnerships • Coordinate the development and implementation of business development plans in collaboration with the Country Director. • Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue. • Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners. • Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities. Proposal Development, Writing & Knowledge Sharing • Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission. • Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast s expertise and client needs. • Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures. • Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity. Organizational Contribution • Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives. • Undertake additional responsibilities as assigned by the Country Director. QUALIFICATIONS AND SKILLS Required Education: Bachelor s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field. Professional Experience: • Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming. • At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth. • Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies). Technical Skills • Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms. • Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design. • Familiarity with Amideast s technical areas, including education, workforce development, STEM, and youth programming. • Ability to conduct donor and market research and translate findings into effective proposal strategies. • Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs. • Ability to develop proposals and pitches for private sector companies. Communication & Interpersonal Skills • Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content. • Fluency in English required; proficiency in Arabic highly desirable. • Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners. Personal & Leadership Competencies • Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams. • Ability to work effectively under pressure while maintaining quality and attention to detail. WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis). • Computer (laptop) • Printer/Photocopier/Scanner/Fax </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</li><li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li><li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li><li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li><li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li><li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li><li>Familiarity with Amideast's technical areas, including education, workforce development, STEM, and youth programming.</li><li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li><li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li><li>Ability to develop proposals and pitches for private sector companies.</li><li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li><li>Fluency in English required; proficiency in Arabic highly desirable.</li><li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li><li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li><li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li></ul>
<p>The Humanitarian Partnership Hub (HPH) is an NRC initiative launched in January 2023 as an innovative platform that aims to address the protection and assistance needs of people on the move in the context of North Africa. HPH s approach relies on the collaboration and partnership with local organisations, host communities, and people on the move themselves. By co-designing and co-implementing with people on the move and local partners, the HPH aims to provide a tailored, localised, and multi-disciplinary response focussed on legal, education and emergency response programming. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p><p>1. Professional competencies</p><p>Generic professional competencies for this position :</p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul><p>Context-related skills, knowledge and experience :</p><p>2. Behavioural competencies</p><ul><li>Strategic thinking</li><li>Planning and delivering results</li><li>Working with people</li><li>Communicating with impact and respect</li><li>Analysing</li><li>Handling insecure environments</li><li>Performance Management</li></ul><p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><ul><li>The Job Description</li><li>The individual Work- and Professional Development Plan</li><li>The Competency Framework</li></ul><p>What we offer:</p><ul><li>Duty station: Amman, Jordan.</li><li>Contract: Fixed-term contract, 12 months, with possibility of renewal based on performance and funding.</li><li>Travel: 40%</li><li>Salary/benefits: Grade 7 according to NRC s Jordan salary scale and terms and conditions. Please refer to the Job Description for additional details.</li></ul><p>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</p><p>Important information about the application process</p><p>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. Use your official email address when applying. Submit your application and CV in English, taking care to attach your latest CV. We receive many applications for each vacant position and so only shortlisted candidates will be contacted. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. If you have any questions about this role, please email EMAIL_ADDRESS with the job title as the subject line.</p><p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming. The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility. The following is a brief description of the role.</p><p>Generic responsibilities</p><ul><li>Adherence to NRC policies, guidance and procedures</li><li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li><li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li><li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li><li>Conduct ICLA specific technical research and document findings and recommendations</li><li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li><li>Develop ICLA specific technical indicators and mechanism for M&E</li><li>Develop ICLA specific technical guidance, tools and mechanism</li><li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li><li>Develop training modules and provide specific technical learning or/and training for partners.</li></ul><p>Specific responsibilities</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in law</li><li>Minimum 3 years of relevant experience within the legal aid field of expertise</li><li>Legal aid technical specific knowledge from the humanitarian sector</li><li>Previous experience from working in complex and volatile contexts</li><li>Documented technical competences related to the position s responsibilities</li><li>Documented results related to the position s responsibilities</li><li>Fluency in Arabic and English, both written and verbal</li><li>Familiar with the North Africa context.</li><li>Experience working with local civil society.</li><li>Experience working in managing PCM.</li><li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations.</li></ul><p>Behavioural competencies</p><ul><li>Strategic thinking</li><li>Planning and delivering results</li><li>Working with people</li><li>Communicating with impact and respect</li><li>Analysing</li><li>Handling insecure environments</li></ul>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 9 months</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>Since October 2023, Gaza has been plunged into an unprecedented humanitarian catastrophe marked by mass destruction, displacement, and loss of life. By October 2025, 67,173 Palestinians were killed and 169,780 were injured while 90% of the population—2.1 million people—had been displaced multiple times. The health system is on the verge of collapse, humanitarian access remains extremely limited, and the entire population faces crisis or worse levels of food insecurity, with nearly half a million people at risk of famine. Attacks on hospitals, schools, and shelters continue, while widespread explosive ordnance contamination endangers civilians and obstructs humanitarian operations. Approximately 25% of the injured—around 22,500 people—require immediate and long-term rehabilitation, including thousands of children who have suffered life-changing injuries, with Gaza now home to the largest group of child amputees in modern history.</p>
<h4>Your mission</h4>
<p>Reporting to the Country Director, the Deputy Country Director for Support Services provides coaching and guidelines of all the Support Services functions and systems within the mission. S/he is responsible for HR, Logistics, and Finance in terms of process development, improvement, and implementation. S/he participates in the establishment of the strategic orientations of the program.</p>
<p><strong>Responsibility 1: Strategic oversight and functional guidance to Support Services Managers</strong></p>
<ul>
<li>Oversee the implementation of the Shared Services strategy in line with the Country Strategy and emergency readiness priorities.</li>
<li>Provide technical guidance, coaching, and capacity strengthening to HR, Logistics and Finance Managers to support their leadership, decision-making and strategic ownership.</li>
<li>Support the development of managerial capacities and ensure alignment with HI policies, standards, and competency frameworks.</li>
</ul>
<p><strong>Responsibility 2: Ensure compliance of financial, logistics and HR processes</strong></p>
<ul>
<li>Supervise and verify compliance of financial, logistics and HR processes with HI policies, donor regulations and national legal frameworks.</li>
<li>Strengthen risk visibility and oversee the effectiveness of internal control systems and risk mitigation measures across support services, particularly in emergency and remote management contexts.</li>
<li>Ensure robust coordination with the project teams during budget creation, budget monitoring and reporting to donors.</li>
<li>Define, adapt, and propose updates of all necessary internal procedures in close coordination with support services team members and technical referents.</li>
</ul>
<p><strong>Responsibility 3: Coordination of Support Services action plan</strong></p>
<ul>
<li>Ensure effective coordination and communication between Support Services departments, program teams and coordination structures, including the development and implementation of appropriate planning and management tools.</li>
<li>Lead the development and implementation of the shared services action plan of the Country strategy plan of action on an annual basis. Monitor achievement and report quarterly on the monitoring plan.</li>
<li>Lead the nationalization plan for the program for identified positions. Coordinate labor market assessment.</li>
<li>Conduct regular analysis of mission structure costs, coherence with overall structure and strategy to inform quality proposal development, improve financial management and increase visibility for the structure cost.</li>
<li>Monitor effective and timely implementation of support needed for each project, flag to the coordination team any unforeseen challenges and propose mitigation or corrective measures to be implemented.</li>
<li>Identify the constraints and opportunities in HR, logistics and finance of the potential response to humanitarian needs and brief the Country Director and department Coordinators on the consequences.</li>
</ul>
<p><strong>Responsibility 4: Mission governance and strategic advisory</strong></p>
<ul>
<li>Strengthen governance clarity, accountability, and internal decision-making processes across support services.</li>
<li>Advise the Country Director on strategic, structural, financial, and operational risk-related matters.</li>
<li>Represent the organization in specific meetings, functions, and events as delegated by the Country Director.</li>
<li>Lead the transition to reintegration of Palestine within the regional program.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have a minimum of 3 years of humanitarian experience in country level senior management or coordination role, preferably in a variety of contexts and countries.</li>
<li>You have proven management and coordination skills in finance, HR, and logistics.</li>
<li>You have proven ability to translate analysis and evaluation into operational planning and strategy.</li>
<li>You have excellent verbal and written English skills.</li>
<li>You have excellent communication, diplomacy and negotiation skills.</li>
<li>You have organizational, leadership, and motivation or training skills.</li>
<li>You have excellent coaching skills.</li>
<li>You have good skills in training facilitation.</li>
<li>You have conflict resolution skills.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>9 months international contract starting ASAP.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
<li>Salary from 2986 € gross per month upon experience.</li>
<li>Per diem: 640 € net per month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>R&R: according to the level of the mission, 11 days per year.</li>
<li>Housing: collective taken in charge by HI.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 9 months</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>Since October 2023, Gaza has been plunged into an unprecedented humanitarian catastrophe marked by mass destruction, displacement, and loss of life. By October 2025, 67,173 Palestinians were killed and 169,780 were injured while 90% of the population—2.1 million people—had been displaced multiple times. The health system is on the verge of collapse, humanitarian access remains extremely limited, and the entire population faces crisis or worse levels of food insecurity, with nearly half a million people at risk of famine. Attacks on hospitals, schools, and shelters continue, while widespread explosive ordnance contamination endangers civilians and obstructs humanitarian operations. Approximately 25% of the injured—around 22,500 people—require immediate and long-term rehabilitation, including thousands of children who have suffered life-changing injuries, with Gaza now home to the largest group of child amputees in modern history.</p>
<h4>Your mission</h4>
<p>Reporting to the Country Director, the Deputy Country Director for Support Services provides coaching and guidelines of all the Support Services functions and systems within the mission. S/he is responsible for HR, Logistics, and Finance in terms of process development, improvement, and implementation. S/he participates in the establishment of the strategic orientations of the program.</p>
<p><strong>Responsibility 1: Strategic oversight and functional guidance to Support Services Managers</strong></p>
<ul>
<li>Oversee the implementation of the Shared Services strategy in line with the Country Strategy and emergency readiness priorities.</li>
<li>Provide technical guidance, coaching, and capacity strengthening to HR, Logistics and Finance Managers to support their leadership, decision-making and strategic ownership.</li>
<li>Support the development of managerial capacities and ensure alignment with HI policies, standards, and competency frameworks.</li>
</ul>
<p><strong>Responsibility 2: Ensure compliance of financial, logistics and HR processes</strong></p>
<ul>
<li>Supervise and verify compliance of financial, logistics and HR processes with HI policies, donor regulations and national legal frameworks.</li>
<li>Strengthen risk visibility and oversee the effectiveness of internal control systems and risk mitigation measures across support services, particularly in emergency and remote management contexts.</li>
<li>Ensure robust coordination with the project teams during budget creation, budget monitoring and reporting to donors.</li>
<li>Define, adapt, and propose updates of all necessary internal procedures in close coordination with support services team members and technical referents.</li>
</ul>
<p><strong>Responsibility 3: Coordination of Support Services action plan</strong></p>
<ul>
<li>Ensure effective coordination and communication between Support Services departments, program teams and coordination structures, including the development and implementation of appropriate planning and management tools.</li>
<li>Lead the development and implementation of the shared services action plan of the Country strategy plan of action on an annual basis. Monitor achievement and report quarterly on the monitoring plan.</li>
<li>Lead the nationalization plan for the program for identified positions. Coordinate labor market assessment.</li>
<li>Conduct regular analysis of mission structure costs, coherence with overall structure and strategy to inform quality proposal development, improve financial management and increase visibility for the structure cost.</li>
<li>Monitor effective and timely implementation of support needed for each project, flag to the coordination team any unforeseen challenges and propose mitigation or corrective measures to be implemented.</li>
<li>Identify the constraints and opportunities in HR, logistics and finance of the potential response to humanitarian needs and brief the Country Director and department Coordinators on the consequences.</li>
</ul>
<p><strong>Responsibility 4: Mission governance and strategic advisory</strong></p>
<ul>
<li>Strengthen governance clarity, accountability, and internal decision-making processes across support services.</li>
<li>Advise the Country Director on strategic, structural, financial, and operational risk-related matters.</li>
<li>Represent the organization in specific meetings, functions, and events as delegated by the Country Director.</li>
<li>Lead the transition to reintegration of Palestine within the regional program.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>You have a minimum of 3 years of humanitarian experience in country level senior management or coordination role, preferably in a variety of contexts and countries.</li>
<li>You have proven management and coordination skills in finance, HR, and logistics.</li>
<li>You have proven ability to translate analysis and evaluation into operational planning and strategy.</li>
<li>You have excellent verbal and written English skills.</li>
<li>You have excellent communication, diplomacy and negotiation skills.</li>
<li>You have organizational, leadership, and motivation or training skills.</li>
<li>You have excellent coaching skills.</li>
<li>You have good skills in training facilitation.</li>
<li>You have conflict resolution skills.</li>
</ul>
<h4>Benefits</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>9 months international contract starting ASAP.</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals.</li>
<li>Pension scheme.</li>
<li>Medical coverage with 50% of employee contribution.</li>
<li>Repatriation insurance paid by HI.</li>
<li>Salary from 2986 € gross per month upon experience.</li>
<li>Per diem: 640 € net per month - paid in the field.</li>
<li>Paid leaves: 25 days per year.</li>
<li>R&R: according to the level of the mission, 11 days per year.</li>
<li>Housing: collective taken in charge by HI.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Guest Services and Front Desk Operations<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Assists with energy conservation efforts by monitoring compliance during property tours.<br>Supporting Projects and Policies Related to Guest Experience and Safety<br>• Supports implementation of the customer recognition/service program, communicating and ensuring the process.<br>• Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Ensures compliance with all policies, standards and procedures.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Understands and complies with loss prevention policies and procedures.<br>Ensuring and Providing Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Maintains high visibility in public areas during peak times.<br>• Provides immediate assistance to guests as requested.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Records guest issues in the guest response tracking system.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.<br>• Comply with policies on proper investigative procedures for loss of property assets.<br>• Maintain proper documentation of property patrols.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Reports any procedure violations to the Director of Loss Prevention and appropriate management.<br>• Strives to improve service performance.<br>• Supervises security staff to effectively monitor and protect property assets.<br>• Performs duties of the Director of Loss Prevention in his/her absence.<br>Leading Security/Loss Prevention Teams<br>• Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Helps employees and guests obtain necessary medical attention on a timely basis.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes an "open door" policy.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Meet quality standards and customer expectations on a daily basis.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Assists in maintaining required OSHA programs and statistical data.<br>• Assists in the management of claims by ensuring proper procedures are followed and documented.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.<br>• Administer property policies fairly and consistently.<br>• Certify security staff in first aid and CPR.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Trains security staff to effectively monitor and protect property assets.<br>• Trains staff on proper patrol procedures.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>PipeCare Group is looking for an experienced Project Manager to oversee in line inspection projects. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping the customers ensure the integrity of their pipeline and facility assets for over 20 years. The general role for Project Manager includes managing the PipeCare operational projects in Middle East. PipeCare operational projects involve (but not limited) the mobilization of the resource to the Oil & Gas fields, servicing the Oil & Gas pipelines, arranging field surveys and field verifications, demobilization of equipment upon completion and Reporting. The candidate will lead a project team, producing, executing and controlling the project budget. The Project Manager is responsible to deliver the project in accordance with the contractual Scope of Work, on time, on budget and achieve customer satisfaction.</p><p>Key Responsibilities & Authorities</p><ul><li>Contract review;</li><li>Planning and coordination of activities;</li><li>Ensuring all project related info is entered in ERP;</li><li>Plan internal and external KOM;</li><li>Place all necessary requests and check with RM on resource;</li><li>Review assigned budget from sales;</li><li>Request site assessment;</li><li>Request RM, TM, Log(supply chain) & DA for their services and agree on dates (Handshake);</li><li>Request Task to RM;</li><li>Request Task to TM;</li><li>Request Task to LOG;</li><li>Request Task to DA;</li><li>Create Purchase requisitions when required;</li><li>Job Safety Analysis;</li><li>Have a briefing meeting with relevant parties when required internally;</li><li>Obtain written approvals from customers prior to run & have focal point identified from customer side prior to mobilization;</li><li>Communicate regularly with the field teams;</li><li>Realization of field activities;</li><li>Demobilization activities;</li><li>Payment milestones /Invoicing;</li><li>Follow up on Invoice approvals;</li><li>Responsible for upselling and cross selling;</li><li>Ensure tool/MP rent is paid on time;</li><li>Prepare and participate in commercial project review meeting</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><p>Skills/Experience:</p><ul><li>Bachelor s Degree in Engineering (Mechanical or relevant).</li><li>Valid PMP certificate (is a must).</li><li>Min 5 years of operation planning experience in the role of Project Manager with prior exposure to the UAE and ADNOC</li><li>Experience in Oil and Gas sector or EPC contracting, preferably with ILI exposure</li><li>Computer skills in Microsoft Office and PM software at an intermediate level.</li><li>Fluency in English.</li><li>Ability to travel extensively.</li></ul><p>Accountability</p><ul><li>Timely Project execution</li><li>Project Manpower control</li><li>Safety in all places to be ensured at site</li><li>Timely reports submission</li></ul><p>Physical and Mental Requirements:</p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul>