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<p>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards. The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project. This is a full-time position reporting to the Quality Manager. Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments</p><p>Daily and Monthly Responsibilities</p><ul><li>Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.</li><li>Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.</li><li>Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.</li><li>Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.</li><li>Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.</li><li>Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.</li><li>Own and drive User Acceptance Testing (UAT) end-to-end plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.</li><li>Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.</li><li>Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.</li><li>Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.</li><li>Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.</li><li>Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.</li><li>Lead the QC team by example set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.</li><li>Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.</li><li>Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.</li><li>Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.</li><li>Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.</li><li>Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.</li><li>Assist with performance evaluations as needed.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</li><li>8+ years of hands-on experience in software quality control/testing, with at least 3 4 years in a lead or supervisory role.</li><li>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</li><li>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</li><li>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</li><li>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</li><li>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</li><li>Proficiency in at least one programming or scripting language (e.g., Java, Python, JavaScript).</li><li>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</li><li>Track record of owning UAT cycles and driving them to successful completion.</li><li>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</li><li>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</li><li>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</li><li>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</li><li>Excellent command of written and spoken English.</li></ul>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<h4>Our Shared Values</h4>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as an Experienced Associate in Audit & Assurance (JRC), you will demonstrate and develop your capabilities in the following areas:</p>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service level expectations and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus.</li>
<li>Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore Centres of Excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures, and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional scepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Degree in Accounting or related field. Graduate degree is desired.</li>
<li>2+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>Supervise staff, inspect client financial records, compile and analyze data, prepare detailed audit reports, and resolve accounting research issues.</li>
<li>Demonstrate ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul>
<h4>Location</h4>
<p>Amman, Jordan – Working on Qatar market. Can travel to Qatar when needed.</p></p><p></p>
<p><b>At EY, we re all in to shape your future with confidence.</b></p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>As part of our business sustainability team, you will support EY s sustainability agenda by helping embed environmental, social and governance priorities into how we operate as a firm. This role will work with internal stakeholders across service lines, functions and geographies to coordinate sustainability initiatives, support reporting activities and drive practical actions that contribute to EY s ambition to build a better, more sustainable working world.</p><p>Your key responsibilities</p><p>You will help plan, coordinate and track sustainability initiatives across the MENA region, working closely with internal teams to gather data, monitor progress, prepare updates and support stakeholder engagement. The role requires a practical, detail-oriented professional who can translate sustainability priorities into clear actions, reliable reporting and meaningful business impact that help achieve our net zero goals.</p><p>Skills and attributes for success</p><p>Strong interest in sustainability, ESG, corporate responsibility and responsible business practices.</p><p>Ability to coordinate across teams, manage multiple priorities and follow through on actions with accuracy and discipline.</p><p>Comfort working with data, preparing concise updates and turning information into clear messages for stakeholders.</p><p>Strong written and verbal communication skills, with the ability to build positive working relationships.</p><p>A proactive, collaborative mindset and the confidence to raise ideas, identify risks and suggest practical improvements.</p><p>To qualify for the role</p><p>A Bachelor s degree or equivalent experience relevant to sustainability, such as environmental studies, environmental engineering or other relevant degrees.</p><p>Experience supporting sustainability, corporate responsibility or ESG through operations, reporting or programme coordination activities.</p><p>Strong project coordination skills, including planning, tracking actions, managing deadlines and following up with stakeholders.</p><p>Good analytical skills and proficiency in Microsoft Office tools, especially Excel and PowerPoint.</p><p>Fluent written and spoken English and Arabic.</p><p>Ideally, you ll also have</p><p>Familiarity with sustainability reporting frameworks and ESG data collection frameworks in a MENA context.</p><p>Experience working in a professional services environment or large organisations.</p><p>What we look for</p><p>We are looking for someone who is purpose-driven, organised and comfortable working across teams to make sustainability practical and measurable. You will bring curiosity, ownership and a continuous-improvement mindset, helping EY turn ambition into action through disciplined execution and inclusive collaboration.</p><p>What we offer you</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills and attributes for success</strong></p><p>Strong interest in sustainability, ESG, corporate responsibility and responsible business practices.</p><p>Ability to coordinate across teams, manage multiple priorities and follow through on actions with accuracy and discipline.</p><p>Comfort working with data, preparing concise updates and turning information into clear messages for stakeholders.</p><p>Strong written and verbal communication skills, with the ability to build positive working relationships.</p><p>A proactive, collaborative mindset and the confidence to raise ideas, identify risks and suggest practical improvements.</p><p><strong>To qualify for the role</strong></p><p>A Bachelor s degree or equivalent experience relevant to sustainability, such as environmental studies, environmental engineering or other relevant degrees.</p><p>Experience supporting sustainability, corporate responsibility or ESG through operations, reporting or programme coordination activities.</p><p>Strong project coordination skills, including planning, tracking actions, managing deadlines and following up with stakeholders.</p><p>Good analytical skills and proficiency in Microsoft Office tools, especially Excel and PowerPoint.</p><p>Fluent written and spoken English and Arabic.</p><p><strong>Ideally, you ll also have</strong></p><p>Familiarity with sustainability reporting frameworks and ESG data collection frameworks in a MENA context.</p><p>Experience working in a professional services environment or large organisations.</p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.</p>
<p>Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.</p>
<p>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about handling tickets — it’s about deeply understanding our users, solving real problems, and delivering exceptional support experiences.</p>
<p>We’re looking for a talented Operations Support Specialist to join our growing team and ensure our clients operate smoothly every day.</p>
<h4>What will you do?</h4>
<p>We are seeking an Operations Support Specialist responsible for managing incoming support requests and operational queries from clients in a fast-paced, shift-based environment.</p>
<p>This role requires strong communication skills, a high level of ownership, and the ability to work closely with clients in real-time, ensuring timely resolution of issues and a seamless customer experience.</p>
<p>Success in this role depends on your ability to prioritize effectively, maintain continuity across shifts, and deliver consistent, high-quality support.</p>
<p>This is a shift-based role, including afternoon/evening hours and weekend coverage, with clear ownership of support during assigned shifts.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Actively monitor, manage, and respond to incoming customer support requests in real-time (ticketing systems, email, internal tools)</li>
<li>Provide non-technical product assistance, guidance, and operational support to clients</li>
<li>Handle requests related to product usage, configurations, workflows, and general support</li>
<li>Identify and classify requests as bugs, feature requests, or support inquiries</li>
<li>Raise clear, well-structured tickets with Product/Engineering teams, including context, steps, and priority</li>
<li>Coordinate internally with Product, Operations, and Customer Success teams to resolve issues</li>
<li>Track, prioritize, and follow up on support tickets to ensure timely resolution</li>
<li>Maintain accurate records of requests, actions taken, and resolution status</li>
<li>Own support coverage during assigned shifts, ensuring SLAs and response times are met</li>
<li>Perform structured handovers between shifts to ensure continuity and no loss of context</li>
<li>Identify recurring issues and share insights with Product and Operations teams</li>
<li>Support clients during manual or interim processes while automation is being implemented</li>
<li>Ensure a high-quality, professional, and empathetic customer experience at all times</li>
<li>Adhere to internal SLAs and operational support guidelines</li>
</ul>
<h4>Requirements</h4>
<h4>What are we looking for?</h4>
<ul>
<li>3-5 years of experience in operations support, customer support, or service roles</li>
<li>Strong communication skills (written and verbal)</li>
<li>Ability to handle multiple requests simultaneously in a fast-paced environment</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to analyze issues and distinguish between bugs, feature requests, and usage-related queries</li>
<li>Customer-first mindset with a strong problem-solving approach</li>
<li>Comfortable working with support tools, ticketing systems, and internal dashboards</li>
<li>Strong product mindset with the ability to understand user behavior and workflows</li>
<li>Experience in SaaS, hospitality, or technology-driven environments is a strong advantage</li>
<li>Fluency in English and Arabic is required (French is a plus)</li>
<li>Willingness to work in a shift-based schedule (including evenings and weekends)</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!</p>
<p>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.</p>
<p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p>
<p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p>
<p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.</p>
<p>Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.</p>
<p>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about handling tickets — it’s about deeply understanding our users, solving real problems, and delivering exceptional support experiences.</p>
<p>We’re looking for a talented Operations Support Specialist to join our growing team and ensure our clients operate smoothly every day.</p>
<h4>What will you do?</h4>
<p>We are seeking an Operations Support Specialist responsible for managing incoming support requests and operational queries from clients in a fast-paced, shift-based environment.</p>
<p>This role requires strong communication skills, a high level of ownership, and the ability to work closely with clients in real-time, ensuring timely resolution of issues and a seamless customer experience.</p>
<p>Success in this role depends on your ability to prioritize effectively, maintain continuity across shifts, and deliver consistent, high-quality support.</p>
<p>This is a shift-based role, including afternoon/evening hours and weekend coverage, with clear ownership of support during assigned shifts.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Actively monitor, manage, and respond to incoming customer support requests in real-time (ticketing systems, email, internal tools)</li>
<li>Provide non-technical product assistance, guidance, and operational support to clients</li>
<li>Handle requests related to product usage, configurations, workflows, and general support</li>
<li>Identify and classify requests as bugs, feature requests, or support inquiries</li>
<li>Raise clear, well-structured tickets with Product/Engineering teams, including context, steps, and priority</li>
<li>Coordinate internally with Product, Operations, and Customer Success teams to resolve issues</li>
<li>Track, prioritize, and follow up on support tickets to ensure timely resolution</li>
<li>Maintain accurate records of requests, actions taken, and resolution status</li>
<li>Own support coverage during assigned shifts, ensuring SLAs and response times are met</li>
<li>Perform structured handovers between shifts to ensure continuity and no loss of context</li>
<li>Identify recurring issues and share insights with Product and Operations teams</li>
<li>Support clients during manual or interim processes while automation is being implemented</li>
<li>Ensure a high-quality, professional, and empathetic customer experience at all times</li>
<li>Adhere to internal SLAs and operational support guidelines</li>
</ul>
<h4>Requirements</h4>
<h4>What are we looking for?</h4>
<ul>
<li>3-5 years of experience in operations support, customer support, or service roles</li>
<li>Strong communication skills (written and verbal)</li>
<li>Ability to handle multiple requests simultaneously in a fast-paced environment</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to analyze issues and distinguish between bugs, feature requests, and usage-related queries</li>
<li>Customer-first mindset with a strong problem-solving approach</li>
<li>Comfortable working with support tools, ticketing systems, and internal dashboards</li>
<li>Strong product mindset with the ability to understand user behavior and workflows</li>
<li>Experience in SaaS, hospitality, or technology-driven environments is a strong advantage</li>
<li>Fluency in English and Arabic is required (French is a plus)</li>
<li>Willingness to work in a shift-based schedule (including evenings and weekends)</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!</p>
<p>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.</p>
<p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p>
<p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p>
<p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p><h4>Description</h4>
<p>Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.</p>
<p>Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.</p>
<p>We’re looking for a detail-oriented Technical Bid Coordinator to join our team. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.</p>
<h4>Technical review & scope identification</h4>
<ul>
<li>Review received bid packages including architectural drawings, specification documents, and bid requirements to evaluate project viability and scope compatibility.</li>
<li>Identify technical scope related to aluminum systems, steel systems, glass types, and associated hardware.</li>
<li>Coordinate with the Bid Coordinator and Bid Manager regarding required documentation (COI, certificates, agreements) and technical clarifications.</li>
<li>Analyze project drawings including floor plans, elevations, sections, details, door schedules, hardware schedules, specifications.</li>
<li>Identify all relevant aluminum, steel and glazing components required for accurate project evaluation.</li>
</ul>
<h4>Project filtering</h4>
<ul>
<li>Act as the primary technical filter for incoming project opportunities.</li>
<li>Evaluate project suitability before forwarding approved projects to the estimation team.</li>
<li>Maintain and update the bid pipeline and stage in HubSpot to reflect project status and progress.</li>
</ul>
<h4>RFI and addendums</h4>
<ul>
<li>Identify missing information, inconsistencies, or technical issues in bid documents.</li>
<li>Draft and coordinate formal RFIs to obtain necessary clarifications.</li>
<li>Review project addendums and revisions to identify scope changes.</li>
<li>Coordinate updates with the estimation team immediately to ensure estimates remain accurate.</li>
</ul>
<h4>Technical support</h4>
<ul>
<li>Provide technical support to estimators during the bid preparation process.</li>
<li>Assist in modifying estimates based on updated project documentation.</li>
<li>Support the team by preparing accurate quantity take-offs and estimates if required.</li>
<li>Support the team in reviewing technical feasibility of proposed solutions.</li>
<li>Support preparation of bid submission packages. Verify technical documentation accuracy and completeness.</li>
</ul>
<h4>Bids ownership & coordination</h4>
<ul>
<li>Own and maintain the bid pipeline within HubSpot; bid stages, deadlines, submission requirements, and project statuses.</li>
<li>Ensure all opportunities are properly associated with projects, companies, and contacts within CRM.</li>
<li>Maintain visibility and organization of the technical bid pipeline to support estimation workflow efficiency.</li>
<li>Coordinate procurement and collection of required bid documents including certificates of insurance (COIs), bonds, licenses, certifications, safety records, compliance documentation.</li>
<li>Maintain organized and secure documentation systems.</li>
<li>Work closely with the team to ensure all technical clarifications and updates are communicated to the client before submission deadlines.</li>
<li>Ensure smooth information flow between the Bid Department and Estimation Team.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum 2–3 years of experience in construction, engineering, estimation or technical project support.</li>
<li>Experience reviewing architectural drawings, specifications, and construction documentation.</li>
<li>Experience in aluminum, glass systems, or related construction sectors is an advantage.</li>
<li>Experience working with technical drawings, floor plans, elevations, sections, and construction details.</li>
<li>Understanding of the basic bid process, bid invitations and proposal requests.</li>
<li>Experience managing bid workflows, deadlines, and submission processes.</li>
<li>English proficiency at C1 level.</li>
<li>Russian language is a plus.</li>
<li>Experience or knowledge with take-off software is a plus, such as:
<ul>
<li>Bluebeam</li>
<li>PlanSwift</li>
<li>Similar drawing analysis tools</li>
</ul>
</li>
<li>Basic knowledge of CRM or project tracking systems.</li>
<li>Proficiency in Google Suite (Docs, Sheets, Slides).</li>
</ul>
<h4>Professional skills</h4>
<ul>
<li>Strong ability to interpret architectural drawings and technical specifications.</li>
<li>Ability to identify project scope related to aluminum, steel, and glass systems.</li>
<li>Ability to analyze bid packages and determine project suitability.</li>
<li>Strong coordination skills when working with estimators.</li>
<li>Ability to identify missing information or discrepancies in bid documentation.</li>
<li>Strong analytical thinking and problem-solving skills.</li>
<li>Ability to support preparation of complete and accurate bid packages.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote job opportunity.</li>
<li>8:30 AM - 5 PM EST (New York time zone).</li>
<li>Salary from $1700 to $2000 gross per month.</li>
<li>Joining a highly professional and dynamic team.</li>
<li>B2B contract.</li>
<li>Transparent career growth opportunities with a focus on professional and financial development.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Crystalia Glass LLC is a leading provider of premium glass products, dedicated to transforming spaces with elegance and sophistication. With a commitment to craftsmanship and innovation, we specialize in designing and manufacturing high-quality glass solutions for residential and commercial projects.</p>
<p>Founded in 2017 in New York, the company has expanded its presence with offices in Los Angeles, Florida, and Texas. As a nationwide company, we serve clients across America, offering our signature glass products and services to diverse markets.</p>
<p>We’re looking for a detail-oriented Technical Bid Coordinator to join our team. In this role, you’ll manage different parts of our glazing projects and make sure everything runs smoothly. Your knowledge will be key to delivering high-quality results.</p>
<h4>Technical review & scope identification</h4>
<ul>
<li>Review received bid packages including architectural drawings, specification documents, and bid requirements to evaluate project viability and scope compatibility.</li>
<li>Identify technical scope related to aluminum systems, steel systems, glass types, and associated hardware.</li>
<li>Coordinate with the Bid Coordinator and Bid Manager regarding required documentation (COI, certificates, agreements) and technical clarifications.</li>
<li>Analyze project drawings including floor plans, elevations, sections, details, door schedules, hardware schedules, specifications.</li>
<li>Identify all relevant aluminum, steel and glazing components required for accurate project evaluation.</li>
</ul>
<h4>Project filtering</h4>
<ul>
<li>Act as the primary technical filter for incoming project opportunities.</li>
<li>Evaluate project suitability before forwarding approved projects to the estimation team.</li>
<li>Maintain and update the bid pipeline and stage in HubSpot to reflect project status and progress.</li>
</ul>
<h4>RFI and addendums</h4>
<ul>
<li>Identify missing information, inconsistencies, or technical issues in bid documents.</li>
<li>Draft and coordinate formal RFIs to obtain necessary clarifications.</li>
<li>Review project addendums and revisions to identify scope changes.</li>
<li>Coordinate updates with the estimation team immediately to ensure estimates remain accurate.</li>
</ul>
<h4>Technical support</h4>
<ul>
<li>Provide technical support to estimators during the bid preparation process.</li>
<li>Assist in modifying estimates based on updated project documentation.</li>
<li>Support the team by preparing accurate quantity take-offs and estimates if required.</li>
<li>Support the team in reviewing technical feasibility of proposed solutions.</li>
<li>Support preparation of bid submission packages. Verify technical documentation accuracy and completeness.</li>
</ul>
<h4>Bids ownership & coordination</h4>
<ul>
<li>Own and maintain the bid pipeline within HubSpot; bid stages, deadlines, submission requirements, and project statuses.</li>
<li>Ensure all opportunities are properly associated with projects, companies, and contacts within CRM.</li>
<li>Maintain visibility and organization of the technical bid pipeline to support estimation workflow efficiency.</li>
<li>Coordinate procurement and collection of required bid documents including certificates of insurance (COIs), bonds, licenses, certifications, safety records, compliance documentation.</li>
<li>Maintain organized and secure documentation systems.</li>
<li>Work closely with the team to ensure all technical clarifications and updates are communicated to the client before submission deadlines.</li>
<li>Ensure smooth information flow between the Bid Department and Estimation Team.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Minimum 2–3 years of experience in construction, engineering, estimation or technical project support.</li>
<li>Experience reviewing architectural drawings, specifications, and construction documentation.</li>
<li>Experience in aluminum, glass systems, or related construction sectors is an advantage.</li>
<li>Experience working with technical drawings, floor plans, elevations, sections, and construction details.</li>
<li>Understanding of the basic bid process, bid invitations and proposal requests.</li>
<li>Experience managing bid workflows, deadlines, and submission processes.</li>
<li>English proficiency at C1 level.</li>
<li>Russian language is a plus.</li>
<li>Experience or knowledge with take-off software is a plus, such as:
<ul>
<li>Bluebeam</li>
<li>PlanSwift</li>
<li>Similar drawing analysis tools</li>
</ul>
</li>
<li>Basic knowledge of CRM or project tracking systems.</li>
<li>Proficiency in Google Suite (Docs, Sheets, Slides).</li>
</ul>
<h4>Professional skills</h4>
<ul>
<li>Strong ability to interpret architectural drawings and technical specifications.</li>
<li>Ability to identify project scope related to aluminum, steel, and glass systems.</li>
<li>Ability to analyze bid packages and determine project suitability.</li>
<li>Strong coordination skills when working with estimators.</li>
<li>Ability to identify missing information or discrepancies in bid documentation.</li>
<li>Strong analytical thinking and problem-solving skills.</li>
<li>Ability to support preparation of complete and accurate bid packages.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Fully remote job opportunity.</li>
<li>8:30 AM - 5 PM EST (New York time zone).</li>
<li>Salary from $1700 to $2000 gross per month.</li>
<li>Joining a highly professional and dynamic team.</li>
<li>B2B contract.</li>
<li>Transparent career growth opportunities with a focus on professional and financial development.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About The Role Müller's Solutions is looking for a senior SAP Supply Chain and Procurement consultant to own the Source-to-Pay and inventory management workstream on a S/4HANA Cloud Public Edition implementation for a major trading group in the Kingdom of Saudi Arabia.<br> This is a broad, senior generalist role — you will be the single specialist covering procurement, supplier management, and core inventory processes across 4 legal entities.<br> You will work primarily offshore, joining the client onsite in Riyadh for key Fit-to-Standard workshops, UAT, and go-live.<br> You'll partner closely with the Finance and Integration workstreams, since procurement processes touch both heavily in this engagement.<br> What You'll Own — Fit-to-Standard workshops covering procurement and inventory processes, translating client requirements into standard S/4HANA Cloud configuration.<br> — End-to-end configuration of purchase requisitions, purchase orders, and goods receipt workflows.<br> — Supplier master data setup, purchasing contracts, and supplier evaluation and performance monitoring.<br> — Core inventory and stock management configuration across all 4 legal entities.<br> — The integration design touchpoints between Procurement (MM) and Finance (FI), working closely with the Finance Lead.<br> — Data migration scope for vendor master records and open purchase orders, in coordination with the Data Migration Consultant.<br> — End-user training delivery for procurement and inventory users during the Deploy phase.<br> — 5+ years of SAP MM / Supply Chain consulting experience, with at least one full-cycle implementation as lead consultant.<br> — Hands-on configuration experience in SAP S/4HANA Cloud Public Edition procurement processes.<br> — Strong, demonstrable knowledge of the full Source-to-Pay process — from requisition through invoice settlement.<br> — Practical experience with basic warehouse and inventory management configuration.<br> — Comfort working independently across a broad scope, without a large team of specialists to lean on.<br> — Solid understanding of MM-FI integration points: goods receipt, invoice verification, accruals.<br> Preferred — Prior project experience in the KSA market, with familiarity around local procurement and supplier practices.<br> — Exposure to intercompany stock transfer and subcontracting processes.<br> — Working knowledge of Arabic, written or spoken.<br> — Experience in trading, distribution, or bulk commodities client environments.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ready to sell cloud at scale across the region? CirrusGo is an Advanced AWS Partner looking for a commercially driven sales leader to own enterprise accounts across Jordan, KSA, and Bahrain - close high-value deals, build C-level relationships, and grow with one of the most trusted AWS practices in the market.</p><p><b>Job Summary</b></p><p>We are looking for a Senior Sales Account Manager to lead strategic cloud sales across Jordan, Saudi Arabia, and Bahrain , driving growth for our AWS cloud solutions portfolio . This is a high-impact role for a commercially strong professional who can manage complex enterprise accounts, open new markets, and build long-term client partnerships across the region.</p><p><b>Key Responsibilities</b></p><ul><li>Own and develop strategic accounts across Jordan, KSA, and Bahrain</li><li>Drive end-to-end sales cycles for AWS Cloud Migration, Modernization, AI & Managed Services solutions</li><li>Identify, develop, and close high-value enterprise opportunities</li><li>Build and maintain executive-level relationships with key stakeholders</li><li>Lead commercial negotiations, pricing, and contract discussions</li><li>Develop regional account strategies and revenue growth plans</li><li>Collaborate with technical teams to design tailored cloud solutions</li><li>Deliver accurate forecasting, pipeline management, and reporting</li><li>Act as a regional commercial lead for cloud sales initiative</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, IT, Engineering, or a related field</li><li>5 7+ years of experience in B2B technology, cloud, or IT solution sales</li><li>Strong understanding of AWS cloud services solutions</li><li>Proven track record of achieving and exceeding sales targets in enterprise environments</li><li>Proven success in regional (GCC) sales environments with experience managing multi-country accounts (Jordan + KSA + Bahrain preferred)</li><li>Strong executive communication, presentation, negotiation, and stakeholder management skills</li><li>Ability to manage complex, high-value deals with long sales cycles and multiple stakeholders</li><li>Experience with CRM tools and pipeline management</li><li>Self-driven, results-oriented, and comfortable working independently across multiple markets</li><li>AWS Certifications (Solutions Architect Associate or Cloud Practitioner) strong advantage</li><li>Experience in cloud consulting, managed services, DevOps, or AI solutions sales strong advantage</li><li>Existing network and relationships in KSA and Bahrain enterprise markets strong advantage</li><li>Experience working with regional or multinational enterprise clients strong advantage</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the cash and markets team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific market based assessments. The candidate should have a technical interest in research development on areas relating to liquidity analysis, supply chains and market functionality assessments. • Comprehensive secondary data review for triangulating relevant assessment data, such as import and export data, liquidity reports, financial analysis and contextual security developments, in support ofcash and markets research. • Conducting semi-structured interviews with key informants in order to enhance contextual understandings and compliment quantitative data. • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., liquidity reports, market functionality profiles). STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION INTERNAL COORDINATION • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. EXTERNAL COORDINATION • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Leading on external engagement related to project implementation and analytical research findings as necessary. The Senior Assessment Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during his/her assignment with IMPACT.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIREMENTS</strong> • Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.; • Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo); • Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred; • Thematic experience Prior experience with cash and market research, or related professional experience, is required; • Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.); • Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset • Security environment Ability to operate in a complex and challenging security environment. • Experience in geographical region Past experience in the region is desirable; • Language skills Fluency in English required.</p><p></p></section>
<p><h4>About Deloitte:</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>During your tenure as an experienced associate in audit & assurance, you will demonstrate and develop your capabilities in the following areas:</h4>
<ul>
<li>Builds trust and credibility with stakeholders by seeking to understand their service levels, expectations, and what matters to them individually.</li>
<li>Delivers high quality services by demonstrating a practical awareness of the impact of regulation and risk management on business processes and controls.</li>
<li>Takes responsibility for understanding key statistics and industry matters about the entity before engagement begins.</li>
<li>Adapts template referral instructions to clearly outline the scope of procedures to be performed, including the areas of audit focus. Understands the structure of the group audit and for whom the referral instructions are intended.</li>
<li>Liaises effectively with onshore and offshore centres of excellence in the delivery of relevant tasks, understanding the scope of work delegated to them and the importance of providing accurate and complete information.</li>
<li>Assists in tracking deliverables from component auditors and seeks to understand the relevance and importance of these.</li>
<li>Appropriately links risks, controls, procedures, and findings from allocated sections across the EMS file on a timely basis.</li>
<li>Can articulate the audit quality milestones, the ways in which teams demonstrate completeness of milestones, and how the audit quality milestones contribute to audit quality.</li>
<li>Understands the rationale behind the timings of the audit plan and is prepared to offer challenge around whether work can be performed earlier in the audit cycle.</li>
<li>Prepares documentation by anticipating questions that reviewers may ask and distinguishes accounting judgements and conclusions from auditing judgements and conclusions.</li>
<li>Understands that it is important to develop relationships beyond the finance function in order to better understand the entity's business and apply professional skepticism.</li>
<li>Has a practical awareness of the risks around the engagement lifecycle and regulatory environment, and relevant practice protection policies.</li>
</ul>
<h4>Leadership capabilities:</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
<li>Demonstrates ability to plan and manage engagements and people along with ensuring deliverables meet work plan specifications and deadlines.</li>
<li>Supervises staff, inspects client financial records, compiles and analyzes data, prepares detailed audit reports, and resolves accounting research issues.</li>
</ul>
<h4>Qualifications:</h4>
<ul>
<li>Degree in accounting or related field. Graduate degree is desired.</li>
<li>2+ years of experience in public auditing and accounting, preferably with Big Audit Firms.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English).</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Security Agent<br>Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.<br>What is in it for you:<br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Ensure the overall safety and security of the guests, employees and property premises<br>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations<br>Conduct regular floor patrols, cash counts and crowd control<br>Assist guests regarding hotel facilities in an informative and helpful way</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Relevant security experience is an asset<br>Strong interpersonal and problem solving abilities<br>Highly responsible & reliable</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. </li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li> Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. </li><li>Meet the required daily quota for Guest courtesy calls as established by management. </li><li>Conducts show around of the hotel when requested. </li><li>Maintain a complete knowledge of: </li></ul><ul><li><ul><li>Hotels features/services, hours of operation. </li><li>Hotels restaurant and menu price range.</li><li>Hotels room types, numbers, names, amenities and location. </li><li>All the Repeat Guest/ Special Guest programs and packages. </li><li>All room rates, special packages and promotions. </li><li>Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. </li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal & written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1.Background</b></p><p>Since re-establishing its presence in Jordan in 2019, Anera has expanded its humanitarian and development programming across key sectors, including livelihoods and inclusive economic development, education, health, and humanitarian relief. More recently, Anera Jordan has expanded into food security and nutrition, WASH, environmental sustainability, and support for Palestinian evacuees from Gaza. Working closely with Jordanian line ministries, local community-based organizations (CBOs), municipalities, and national and international partners, Anera implements programs that support refugees and vulnerable communities while improving access to essential services and livelihood opportunities across Jordan.</p><p>As Anera’s programs continue to grow in scale and impact, there is an increasing need for high-quality visual documentation that effectively captures field activities, beneficiary stories, community engagement, and organizational events. Strong visual storytelling plays a critical role in highlighting program impact, supporting donor visibility requirements, strengthening advocacy and public engagement efforts, and preserving institutional knowledge.</p><p>In this context, Anera seeks to engage a qualified videographer, photographer, and editor to support the documentation of its programs, projects, and activities across Jordan. The consultant will be responsible for producing professional visual content that reflects the dignity, resilience, and lived experiences of beneficiaries while adhering to Anera’s ethical standards, safeguarding principles, and branding guidelines.</p><p><br></p><p><b>2.Purpose of the Assignment</b></p><p>To provide photography, videography, and editing services for Anera to document its various programs, projects, and activities in Jordan through high-quality outputs that reflect:</p><ul><li>The impact of the organization’s projects on beneficiaries and communities</li><li>Human-interest stories that inspire empathy and support</li><li>Field activities and official organizational events</li></ul><p><br></p><p><b>3.Scope of Work and Covered Activities:</b></p><p><b>The following events and activities will be covered as needed:</b></p><ul><li>Field activities, humanitarian aid distributions, awareness sessions, and community trainings, including but not limited to: medicine and food parcel distributions, vocational training sessions, rooftop garden installations, WASH activities, MHPSS sessions, and winterization support</li><li>Official visits and meetings with senior officials, organizational partners, or donors</li><li>Beneficiary stories, including photographs documenting the lives of individuals/families before and after the organization’s intervention, while maintaining dignity and privacy</li><li>Special events such as conferences, workshops, awareness campaigns, and fundraising events</li><li>Documentation of staff and volunteer activities at headquarters or in the field.</li></ul><p><br></p><p><b>4.Key Tasks and Deliverables</b></p><ul><li>Capture high-resolution photographs of project activities, events, beneficiaries, and stakeholders, as requested.</li><li>Deliver professionally edited, high-resolution photographs, categorized by activity/event and submitted in both web-optimized and print-quality formats (JPEG and RAW, where applicable).</li><li>Capture high-quality video footage (4K preferred or Full HD minimum), including interviews, B-roll, and event coverage, as requested.</li><li>Produce edited short-form videos (approximately 60–90 seconds or 1–1.5 minutes, depending on the assignment), optimized for digital and social media platforms.</li><li>Provide all raw, unedited photo and video files upon completion of each assignment.</li><li>Ensure all individuals featured in photos and videos, particularly children and other vulnerable groups, have signed informed consent forms in accordance with Anera's safeguarding and data protection policies.</li><li>Transfer all deliverables through a secure cloud folder within the agreed timeline.</li><li>Organize and label all files clearly by project, location, and date to facilitate archiving and future use.</li><li>Ensure all visual content adheres to Anera's branding, storytelling, safeguarding, and donor visibility guidelines.</li><li>Make up to two rounds of reasonable edits/revisions to the final edited videos, if requested by Anera.</li></ul><p><br></p><p><b>5.Ethical and Professional Considerations:</b></p><ul><li>Informed Consent: Obtaining written consent from individuals before photography or filming</li><li>Child Protection: Avoid publishing images that reveal the identities of vulnerable children without coordination with the protection team</li><li>Cultural Sensitivity: Avoid imagery that may cause stigma or exploit beneficiaries</li><li>Compliance with Organizational Policies: Adherence to data protection policies, anti-harassment policies, and safe image-use policies</li><li>Confidentiality and data protection compliance</li><li>Special care in MHPSS-related interviews (referral pathways must be respected)</li></ul><p><br></p><p><b>6.Timeline:</b></p><p>The maximum delivery timeframe is within <b>4 - 5 working days</b> from the completion date of the shoot, unless otherwise agreed in advance.</p><p><br></p><p><b>7.Usage Rights:</b></p><p>Anera retains the right to use the photos in reports, social media platforms, promotional materials, donor reports, the Anera website, and may share content with partners or media with appropriate credit. The consultant may not publish or share any content produced under this assignment without prior written approval from Anera.</p><p><br></p><p><b>8.Management and Coordination</b></p><p>● Consultant to coordinate and liaise with the Communications Officer and report to the Senior Communications Manager.</p><p><br></p><p><b>9.Payment Schedule</b></p><p>Payment under this contract is made on a <b>per-deliverable basis</b>, in line with the tasks assigned to the consultant through Anera’s Communications Officer.</p><p>Each task or service type has an agreed unit rate, as detailed below. Invoices shall be submitted upon completion of each agreed deliverable and approved by the Senior Communications Manager prior to payment. No advance payments will be made.</p><ul><li>Photography (field shoot/event) - 100 JD Per 3 hours Rate</li><li>Video (2-3 hours field shoot + editing) - 200 JD _ Video Up to 1:30 mins </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><ul><li>Proven experience in photography, videography, and video editing, preferably within humanitarian, development, or nonprofit sectors</li><li>Strong portfolio demonstrating high-quality visual storytelling, including field documentation and human-interest content</li><li>Proficiency in professional photography and editing software (e.g., Adobe Premiere Pro, Photoshop, Lightroom, or equivalent)</li><li>Ability to produce high-resolution visual content suitable for both digital platforms and print materials</li><li>Experience working in sensitive environments and with vulnerable communities while maintaining dignity and ethical standards</li><li>Strong understanding of informed consent procedures, child protection principles, and safe image practices</li><li>Ability to work under tight deadlines and deliver organized, high-quality outputs promptly</li><li>Excellent communication and coordination skills with diverse stakeholders and field teams</li><li>Fluency in Arabic is required; working knowledge of English is preferred</li><li>Ownership of professional photography and videography equipment</li></ul><p><br></p></div>
<p><br></p><p>Reporting to the Regional Policy, Advocacy and Communications Lead, the Communications & Visibility Officer will support the implementation of the regional ECD portfolio communications and visibility activities across the MENA region. The role will contribute to storytelling, content collection, visibility materials, event coverage, communications products, and coordination with country, regional, and global communications colleagues. The Communications & Visibility Officer will serve as a central coordination point for communications and visibility efforts across the MENA ECD portfolio country programs, ensuring the timely collection, development, management, and dissemination of high-quality content that showcases program impact, learning, and achievements, in close coordination with country program communication leads. The Communications & Visibility Officer will play a key role in ensuring high-quality documentation of program activities, capturing impact stories from children, caregivers and communities, maintaining communications assets, and supporting the production of donor-facing and public-facing communications materials.</p><p><b>Specific Responsibilities:</b></p><p>The Communications and Visibility Officer will support the planning, coordination, and implementation of communications and visibility activities across the regional ECD portfolio. The role will work closely with country teams, regional colleagues, partners, and external service providers to strengthen storytelling, visibility, content management, and communications products that showcase program impact, learning, and achievements.</p><ul><li>Content Development and Storytelling<ul><li>Draft and edit blogs, human-interest stories, case studies, newsletters, talking points, press releases, and media materials in English and Arabic.</li><li>Adapt communications content for digital and social media channels.</li></ul></li><li>Content Collection and Asset Management<ul><li>Coordinate collection of photos, videos, testimonials, and other assets from country teams and partners, including through field visits and event attendance, ensuring timely submission against donor and content calendars.</li><li>Maintain organized, tagged archives in Brandfolder (the IRC content library) and other content management platforms for reporting, donor engagement, and future use.</li></ul></li><li>Country and Regional Communications Coordination<ul><li>Serve as the primary coordination point between the regional ECD portfolio team and country communications focal points, supporting them in identifying communications opportunities, in close coordination with IRC s regional Polic, Advocacy and Communications team and relevant global communications team.</li><li>Facilitate sharing of products and lessons learned across country, regional, and global teams, and identify opportunities to amplify regional ECD portfolio achievements.</li></ul></li><li>Visibility, Branding and Vendor Management<ul><li>Ensure safeguarding, consent, and IRC/donor branding compliance across all communications materials and assets, coordinating sign-off on branded items as needed.</li><li>Act as day-to-day focal point for communications, photography, videography, and content production vendors, including external consultants and agencies, tracking deliverables, timelines, and quality standards.</li><li>Support visibility activities across regional and country programs, including event communications packages and on-site visibility support.</li></ul></li><li>Reporting and Administrative Support<ul><li>Maintain communications trackers, content calendars, and visibility monitoring tools, and support donor and project reporting requirements.</li><li>Provide day-to-day communications support to the Regional Policy, Advocacy and Communications Lead and the wider regional ECD portfolio team.</li></ul></li></ul><p>Supervisory Responsibilities: None.</p><p><b>Requirements</b>:</p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li></ul><p>Preferred Experience</p><ul><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul><p>Reporting Line The Communications and Visibility Officer reports directly to the Regional Policy, Advocacy and Communications Lead for the regional ECD Portfolio, with a technical reporting line to the regional Content and Digital Specialist, and works closely with the country program teams, regional and global communications colleagues, implementing partners, and external communications service providers.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul>
<h2 class="h5">Job description</h2>
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<span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication & Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project & Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel & Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food & Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Web Developer Consultant Development and Accessibility Enhancement of the Tareeq Platform</p><p>1. Background</p><p>The Arab Women Organization of Jordan (AWO), in partnership with Associazione Italiana Donne per lo Sviluppo ETS (AIDOS) and Vento di Terra ETS (VdT), is implementing Phase II of the project No Woman Left Behind: Gender-Based Violence and Disability Transforming Vulnerabilities into Abilities , funded by the Italian Agency for Development Cooperation (AICS). The project aims to strengthen access to integrated protection, psychosocial, and empowerment services for women and girls with disabilities, survivors of gender-based violence (GBV), and women at risk among both Syrian refugees and vulnerable Jordanian communities in Jordan, particularly in Mafraq, Amman, and Irbid. As part of the project, AWO manages the Tareeq Platform, an innovative digital platform designed to facilitate access to protection and GBV prevention and response services, especially for women and girls in vulnerable situations, including women with disabilities. To improve the platform s functionality, accessibility, and community engagement, AWO seeks to contract a qualified Web Developer Consultant to enhance and expand the platform through the development of new sections and integration of accessible materials.</p><p>2. Purpose of the Assignment</p><p>The purpose of this consultancy is to upgrade and improve the Tareeq Platform to ensure it is more accessible, informative, and responsive to the needs of women and girls, including persons with disabilities, while also supporting women s economic empowerment initiatives.</p><p>3. Scope of Work</p><p>The consultant will be responsible for the technical development and enhancement of the Tareeq Platform, including the following tasks:</p><p>A. Development of a Service Mapping Section</p><p>Develop and integrate a dedicated section within the Tareeq Platform containing a comprehensive mapping of protection and prevention services available in Mafraq Governorate for Syrian and Jordanian women and girls, particularly survivors of or those at risk of GBV and women with disabilities. The section should include:</p><ul><li>Organization name</li><li>Type of organization (NGO, CBO, UN agency, etc.)</li><li>Services provided</li><li>Location</li><li>Contact details</li><li>Referral information (if applicable)</li><li>User-friendly filtering and search options</li></ul><p>*Note that the Web Developer is requested to prepare the structure of this section only, while the content the actual information about services available will be provided by AWO</p><p>B. Development of a Home-Based Businesses (HBB) and Income-Generating Activities (IGA) Section</p><p>Develop a dedicated section to showcase and promote home-based businesses and income-generating initiatives led by women beneficiaries participating in project activities, including women supported during Phase I of the project (AID 11731.03). This section should include:</p><ul><li>Profiles of women-led businesses</li><li>Photos and descriptions of products/services, including links to existing online shops</li><li>Contact or social media links</li><li>Success stories</li><li>A simple blog or guidance corner with practical content related to starting and developing small and micro businesses</li></ul><p>C. Integration of Accessible and Inclusive Materials</p><p>Upload and integrate accessible materials developed for deaf persons and persons with visual impairments onto the platform This includes:</p><ul><li>Audio materials</li><li>Videos with sign language interpretation</li><li>Subtitles and captions</li><li>Accessible visual and written content</li><li>Ensuring compatibility with accessibility standards and user-friendly navigation</li></ul><p>D. Technical Support and Testing</p><p>The consultant will:</p><ul><li>Ensure platform responsiveness and functionality</li><li>Test all newly developed sections and accessibility features</li><li>Fix technical issues and bugs</li><li>Coordinate with AWO staff for feedback and revisions</li><li>Provide basic guidance to AWO staff on content management if required</li></ul><p>4. Deliverables</p><p>The consultant is expected to deliver:</p><ul><li>Fully functional service mapping section integrated into the platform</li><li>Fully functional HBB/IGA promotion section integrated into the platform</li><li>Upload and integration of accessible materials</li><li>Final tested and operational platform updates</li><li>Brief technical handover and guidance session for AWO staff</li></ul><p>5. Duration of Assignment</p><p>The consultancy is expected to be completed within 20 working days from the date of contract signature.</p><p>6. Duty Station</p><p>The assignment will be primarily home-based, with coordination meetings conducted at AWO offices in Amman or Mafraq when needed.</p><p>7. Required Qualifications and Experience</p><p>The consultant should possess:</p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p>8. Supervision and Coordination</p><p>The consultant will work under the direct supervision of the Arab Women Organization of Jordan (AWO) and coordinate closely with relevant project staff and partners.</p><p>9. Budget</p><p>The assignment will be conducted in accordance with the approved project budget and based on the submitted financial proposal. A 5% withholding tax will be deducted from the total consultancy amount in accordance with applicable regulations.</p><p>10. Application Requirements</p><p>Interested consultants/firms are requested to submit:</p><ul><li>Technical proposal</li><li>Financial proposal</li><li>Portfolio/sample of at least 5 previous relevant works</li><li>CV/company profile</li><li>Proposed timeline for implementation</li></ul><p>How to apply</p><p>Applications should be sent by email to: EMAIL_ADDRESS Subject line: Application Web Developer Consultant for Tareeq Platform Deadline for submission: PHONE_NUMBER</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>Amman<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman - Jordan. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Head Software Development Section & Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Web Developer Consultant Development and Accessibility Enhancement of the Tareeq Platform</p><p>1. Background</p><p>The Arab Women Organization of Jordan (AWO), in partnership with Associazione Italiana Donne per lo Sviluppo ETS (AIDOS) and Vento di Terra ETS (VdT), is implementing Phase II of the project No Woman Left Behind: Gender-Based Violence and Disability Transforming Vulnerabilities into Abilities , funded by the Italian Agency for Development Cooperation (AICS). The project aims to strengthen access to integrated protection, psychosocial, and empowerment services for women and girls with disabilities, survivors of gender-based violence (GBV), and women at risk among both Syrian refugees and vulnerable Jordanian communities in Jordan, particularly in Mafraq, Amman, and Irbid. As part of the project, AWO manages the Tareeq Platform, an innovative digital platform designed to facilitate access to protection and GBV prevention and response services, especially for women and girls in vulnerable situations, including women with disabilities. To improve the platform s functionality, accessibility, and community engagement, AWO seeks to contract a qualified Web Developer Consultant to enhance and expand the platform through the development of new sections and integration of accessible materials.</p><p>2. Purpose of the Assignment</p><p>The purpose of this consultancy is to upgrade and improve the Tareeq Platform to ensure it is more accessible, informative, and responsive to the needs of women and girls, including persons with disabilities, while also supporting women s economic empowerment initiatives.</p><p>3. Scope of Work</p><p>The consultant will be responsible for the technical development and enhancement of the Tareeq Platform, including the following tasks:</p><p>A. Development of a Service Mapping Section</p><p>Develop and integrate a dedicated section within the Tareeq Platform containing a comprehensive mapping of protection and prevention services available in Mafraq Governorate for Syrian and Jordanian women and girls, particularly survivors of or those at risk of GBV and women with disabilities. The section should include:</p><ul><li>Organization name</li><li>Type of organization (NGO, CBO, UN agency, etc.)</li><li>Services provided</li><li>Location</li><li>Contact details</li><li>Referral information (if applicable)</li><li>User-friendly filtering and search options</li></ul><p><em>Note that the Web Developer is requested to prepare the structure of this section only, while the content the actual information about services available will be provided by AWO</em></p><p>B. Development of a Home-Based Businesses (HBB) and Income-Generating Activities (IGA) Section</p><p>Develop a dedicated section to showcase and promote home-based businesses and income-generating initiatives led by women beneficiaries participating in project activities, including women supported during Phase I of the project (AID 11731.03). This section should include:</p><ul><li>Profiles of women-led businesses</li><li>Photos and descriptions of products/services, including links to existing online shops</li><li>Contact or social media links</li><li>Success stories</li><li>A simple blog or guidance corner with practical content related to starting and developing small and micro businesses</li></ul><p>C. Integration of Accessible and Inclusive Materials</p><p>Upload and integrate accessible materials developed for deaf persons and persons with visual impairments onto the platform</p><p>This includes:</p><ul><li>Audio materials</li><li>Videos with sign language interpretation</li><li>Subtitles and captions</li><li>Accessible visual and written content</li><li>Ensuring compatibility with accessibility standards and user-friendly navigation</li></ul><p>D. Technical Support and Testing</p><p>The consultant will:</p><ul><li>Ensure platform responsiveness and functionality</li><li>Test all newly developed sections and accessibility features</li><li>Fix technical issues and bugs</li><li>Coordinate with AWO staff for feedback and revisions</li><li>Provide basic guidance to AWO staff on content management if required</li></ul><p>4. Deliverables</p><p>The consultant is expected to deliver:</p><ul><li>Fully functional service mapping section integrated into the platform</li><li>Fully functional HBB/IGA promotion section integrated into the platform</li><li>Upload and integration of accessible materials</li><li>Final tested and operational platform updates</li><li>Brief technical handover and guidance session for AWO staff</li></ul><p>5. Duration of Assignment</p><p>The consultancy is expected to be completed within 20 working days from the date of contract signature.</p><p>6. Duty Station</p><p>The assignment will be primarily home-based, with coordination meetings conducted at AWO offices in Amman or Mafraq when needed.</p><p>7. Required Qualifications and Experience</p><p>The consultant should possess:</p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p>8. Supervision and Coordination</p><p>The consultant will work under the direct supervision of the Arab Women Organization of Jordan (AWO) and coordinate closely with relevant project staff and partners.</p><p>9. Budget</p><p>The assignment will be conducted in accordance with the approved project budget and based on the submitted financial proposal. A 5% withholding tax will be deducted from the total consultancy amount in accordance with applicable regulations.</p><p>10. Application Requirements</p><p>Interested consultants/firms are requested to submit:</p><ul><li>Technical proposal</li><li>Financial proposal</li><li>Portfolio/sample of at least 5 previous relevant works</li><li>CV/company profile</li><li>Proposed timeline for implementation</li></ul><p>How to apply</p><p>Applications should be sent by email to: EMAIL_ADDRESS</p><p>Subject line: Application Web Developer Consultant for Tareeq Platform</p><p>Deadline for submission: PHONE_NUMBER</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Background</strong></span></span></p><br><p><span><span>The Nabni Building for Peace (B4P) Facility is a grant-making initiative that aims at supporting peacebuilding and locally led reconstruction processes in conflict-impacted communities in the Middle East and North Africa (MENA) region. Nabni works exclusively with local non-government organisations. Its work centres around three pillars: 1) financing / grant making; 2) technical assistance and capacity development; and 3) knowledge exchange and learning. Within the overarching aim of strengthening social cohesion and of promoting peace, Nabni seeks to further the Building for Peace (B4P) approach and supports efforts aimed at infrastructure rehabilitation, the restoration of essential services, support for livelihood opportunities and strengthened local governance. Nabni currently operates in Iraq, Yemen, and Syria. </span></span></p><br><p><span><span>Nabni is currently funded by the German Federal Ministry for Economic Cooperation and Development (BMZ) through the KfW Development Bank. The Nabni Facility Management Unit (FMU) is a small team based primary in Jordan, hosted alongside the Norwegian Refugee Council’s MENA Regional Team.</span></span></p><br><p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>Nabni is looking for </span><span>a Finance Manager (FM). This is a key role within the FMU and will contribute to achieving quality fund management by leading effective finance management processes for Nabni and partnerss. The FM is responsible to ensure that the finance set up and function of the FMU is done so according to NRC standards, supports the grant management cycle, and leads on the design and implementation of financial assessment, monitoring, and reporting procedures for Nabni and partners, ensuring that financial activities are in line with NRC, Nabni, and donor best practices, policies, and guidelines. </span></span></p><br><p><span><span>*<strong>**Please note for this role, applicants must be legally eligible to work in Jordan. We are unable to provide work permits or visa sponsorships for this position. **</strong></span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span><strong>The role will have some of the following specific responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Budgeting and Reporting</span></span></p><br></li><li><p><span><span>Accounting and Cashflow Management</span></span></p><br></li><li><p><span><span>Financial Analysis</span></span></p><br></li><li><p><span><span>Supporting Documentation, Financial Systems and Auditing</span></span></p><br></li><li><p><span><span>Line management and capacity building</span></span></p><br></li><li><p><span><span>Partner oversight and monitoring</span></span></p><br></li><li><p><span><span>Partner capacity development</span></span></p><br></li></ul><p><span><span>Please download the </span></span><span><span>detailed job description </span></span><span><span>to learn more about the position. </span></span></p><br><p><span><span><strong>What you will bring</strong></span></span></p><br><ul><li><p><span><span><strong>Minimum 4 years of experience from working as a Financial Manager</strong> or similar senior position in a humanitarian/recovery context.</span></span></p><br></li><li><p><span><span>Fluency in <strong>both English and Arabic</strong>, written and verbal is <strong>mandatory.</strong></span></span></p><br></li><li><p><span><span><strong>University degree in finance</strong>, accounting, or any relevant field</span></span></p><br></li><li><p><span><span>Excellent knowledge of computer software and modern accounting systems.</span></span></p><br></li><li><p><span><span>Experience of working within an <strong>NGO Grant Facility, or proven familiarity</strong> of what this would entail, is an asset.</span></span></p><br></li><li><p><span><span>Prior <strong>experience supporting partnerships with local and national non-governmental/civil society organisations is mandatory</strong>. It is an advantage if these partnerships were in MENA. </span></span></p><br></li><li><p><span><span>Demonstrated knowledge of different financial regulations and compliance requirements across the MENA region.</span></span></p><br></li><li><p><span><span>Experience <strong>training or mentoring team members or partners on Finance</strong> is highly valued. </span></span></p><br></li><li><p><span><span>Experience working in complex, volatile, and rapidly changing contexts. </span></span></p><br></li><li><p><span><span>Ability to work under pressure, independently, and with limited supervision.</span></span></p><br></li><li><p><span><span>Prior experience working with KfW-funded projects and/or knowledge of KfW requirements highly prioritized. </span></span></p><br></li><li><p><span><span>Excellent coordination, diplomacy, and facilitation skills are essential</span></span></p><br></li><li><p><span><span>Excellent communication skills are required, along with the ability to collaborate effectively with diverse and sometimes remote teams and stakeholders. </span></span></p><br></li></ul><p><span><span><strong>What we offer:</strong></span></span></p><br><ul><li><p><span><span>Duty station: <strong>Amman, Jordan</strong></span></span></p><br></li><li><p><span><span><strong>Please note for this role, applicants must be legally eligible to work in Jordan. We are unable to provide work permits or visa sponsorships for this position. **</strong></span></span></p><br></li><li><p><span><span>Contract:12 months. Renewal based on funding and performance.</span></span></p><br></li><li><p><span><span>Travel: 30% </span></span></p><br></li><li><p><span><span>Salary/benefits: Grade 9 on NRC’s Jordan’s national salary scale</span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span><strong>Important information about the application process</strong></span></span></p><br><ul><li><p><span><span>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>For internal candidates, use your official email address when applying.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>We receive many applications for each vacant position and so only shortlisted candidates will be contacted. </span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. </span></span></p><br></li><li><p><span><span>If you have any questions about this role, please email </span></span><span><span><strong>mero.recruitment@nrc.no</strong></span></span><span><span>with the job title as the subject line.</span></span></p><br></li><li><p><span><span>Learn more about Nabni’s operations </span></span><span><span>here</span></span></p><br></li></ul><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. <br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. <br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. <br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to: <br> • treat everyone with respect and dignity <br> • contribute to building a safe environment for all <br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) <br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>