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<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control. Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers. Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols. Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience. Knowledge of store layout and key store functions to effectively guide customers and answer questions. Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks. Understanding of IKEA customer service standards and tone of voice when interacting with customers and children. Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone. Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance. Ability to identify and respond quickly to customer needs, safety concerns, or operational issues. Understanding of IKEA services and offers to provide basic information and guide customers to the correct department. Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>
<p>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards. The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project. This is a full-time position reporting to the Quality Manager. Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments</p><p>Daily and Monthly Responsibilities</p><ul><li>Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.</li><li>Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.</li><li>Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.</li><li>Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.</li><li>Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.</li><li>Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.</li><li>Own and drive User Acceptance Testing (UAT) end-to-end plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.</li><li>Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.</li><li>Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.</li><li>Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.</li><li>Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.</li><li>Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.</li><li>Lead the QC team by example set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.</li><li>Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.</li><li>Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.</li><li>Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.</li><li>Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.</li><li>Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.</li><li>Assist with performance evaluations as needed.</li><li>Perform other duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</li><li>8+ years of hands-on experience in software quality control/testing, with at least 3 4 years in a lead or supervisory role.</li><li>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</li><li>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</li><li>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</li><li>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</li><li>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</li><li>Proficiency in at least one programming or scripting language (e.g., Java, Python, JavaScript).</li><li>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</li><li>Track record of owning UAT cycles and driving them to successful completion.</li><li>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</li><li>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</li><li>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</li><li>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</li><li>Excellent command of written and spoken English.</li></ul>
<p><b>At EY, we re all in to shape your future with confidence.</b></p><p>We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><p>Join EY and help to build a better working world.</p><p>The opportunity</p><p>As part of our business sustainability team, you will support EY s sustainability agenda by helping embed environmental, social and governance priorities into how we operate as a firm. This role will work with internal stakeholders across service lines, functions and geographies to coordinate sustainability initiatives, support reporting activities and drive practical actions that contribute to EY s ambition to build a better, more sustainable working world.</p><p>Your key responsibilities</p><p>You will help plan, coordinate and track sustainability initiatives across the MENA region, working closely with internal teams to gather data, monitor progress, prepare updates and support stakeholder engagement. The role requires a practical, detail-oriented professional who can translate sustainability priorities into clear actions, reliable reporting and meaningful business impact that help achieve our net zero goals.</p><p>Skills and attributes for success</p><p>Strong interest in sustainability, ESG, corporate responsibility and responsible business practices.</p><p>Ability to coordinate across teams, manage multiple priorities and follow through on actions with accuracy and discipline.</p><p>Comfort working with data, preparing concise updates and turning information into clear messages for stakeholders.</p><p>Strong written and verbal communication skills, with the ability to build positive working relationships.</p><p>A proactive, collaborative mindset and the confidence to raise ideas, identify risks and suggest practical improvements.</p><p>To qualify for the role</p><p>A Bachelor s degree or equivalent experience relevant to sustainability, such as environmental studies, environmental engineering or other relevant degrees.</p><p>Experience supporting sustainability, corporate responsibility or ESG through operations, reporting or programme coordination activities.</p><p>Strong project coordination skills, including planning, tracking actions, managing deadlines and following up with stakeholders.</p><p>Good analytical skills and proficiency in Microsoft Office tools, especially Excel and PowerPoint.</p><p>Fluent written and spoken English and Arabic.</p><p>Ideally, you ll also have</p><p>Familiarity with sustainability reporting frameworks and ESG data collection frameworks in a MENA context.</p><p>Experience working in a professional services environment or large organisations.</p><p>What we look for</p><p>We are looking for someone who is purpose-driven, organised and comfortable working across teams to make sustainability practical and measurable. You will bring curiosity, ownership and a continuous-improvement mindset, helping EY turn ambition into action through disciplined execution and inclusive collaboration.</p><p>What we offer you</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills and attributes for success</strong></p><p>Strong interest in sustainability, ESG, corporate responsibility and responsible business practices.</p><p>Ability to coordinate across teams, manage multiple priorities and follow through on actions with accuracy and discipline.</p><p>Comfort working with data, preparing concise updates and turning information into clear messages for stakeholders.</p><p>Strong written and verbal communication skills, with the ability to build positive working relationships.</p><p>A proactive, collaborative mindset and the confidence to raise ideas, identify risks and suggest practical improvements.</p><p><strong>To qualify for the role</strong></p><p>A Bachelor s degree or equivalent experience relevant to sustainability, such as environmental studies, environmental engineering or other relevant degrees.</p><p>Experience supporting sustainability, corporate responsibility or ESG through operations, reporting or programme coordination activities.</p><p>Strong project coordination skills, including planning, tracking actions, managing deadlines and following up with stakeholders.</p><p>Good analytical skills and proficiency in Microsoft Office tools, especially Excel and PowerPoint.</p><p>Fluent written and spoken English and Arabic.</p><p><strong>Ideally, you ll also have</strong></p><p>Familiarity with sustainability reporting frameworks and ESG data collection frameworks in a MENA context.</p><p>Experience working in a professional services environment or large organisations.</p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.</p>
<p>Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.</p>
<p>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about handling tickets — it’s about deeply understanding our users, solving real problems, and delivering exceptional support experiences.</p>
<p>We’re looking for a talented Operations Support Specialist to join our growing team and ensure our clients operate smoothly every day.</p>
<h4>What will you do?</h4>
<p>We are seeking an Operations Support Specialist responsible for managing incoming support requests and operational queries from clients in a fast-paced, shift-based environment.</p>
<p>This role requires strong communication skills, a high level of ownership, and the ability to work closely with clients in real-time, ensuring timely resolution of issues and a seamless customer experience.</p>
<p>Success in this role depends on your ability to prioritize effectively, maintain continuity across shifts, and deliver consistent, high-quality support.</p>
<p>This is a shift-based role, including afternoon/evening hours and weekend coverage, with clear ownership of support during assigned shifts.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Actively monitor, manage, and respond to incoming customer support requests in real-time (ticketing systems, email, internal tools)</li>
<li>Provide non-technical product assistance, guidance, and operational support to clients</li>
<li>Handle requests related to product usage, configurations, workflows, and general support</li>
<li>Identify and classify requests as bugs, feature requests, or support inquiries</li>
<li>Raise clear, well-structured tickets with Product/Engineering teams, including context, steps, and priority</li>
<li>Coordinate internally with Product, Operations, and Customer Success teams to resolve issues</li>
<li>Track, prioritize, and follow up on support tickets to ensure timely resolution</li>
<li>Maintain accurate records of requests, actions taken, and resolution status</li>
<li>Own support coverage during assigned shifts, ensuring SLAs and response times are met</li>
<li>Perform structured handovers between shifts to ensure continuity and no loss of context</li>
<li>Identify recurring issues and share insights with Product and Operations teams</li>
<li>Support clients during manual or interim processes while automation is being implemented</li>
<li>Ensure a high-quality, professional, and empathetic customer experience at all times</li>
<li>Adhere to internal SLAs and operational support guidelines</li>
</ul>
<h4>Requirements</h4>
<h4>What are we looking for?</h4>
<ul>
<li>3-5 years of experience in operations support, customer support, or service roles</li>
<li>Strong communication skills (written and verbal)</li>
<li>Ability to handle multiple requests simultaneously in a fast-paced environment</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to analyze issues and distinguish between bugs, feature requests, and usage-related queries</li>
<li>Customer-first mindset with a strong problem-solving approach</li>
<li>Comfortable working with support tools, ticketing systems, and internal dashboards</li>
<li>Strong product mindset with the ability to understand user behavior and workflows</li>
<li>Experience in SaaS, hospitality, or technology-driven environments is a strong advantage</li>
<li>Fluency in English and Arabic is required (French is a plus)</li>
<li>Willingness to work in a shift-based schedule (including evenings and weekends)</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!</p>
<p>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.</p>
<p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p>
<p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p>
<p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Who are we?</strong><br>
We are Servme! A powerhouse guest experience and CRM platform built for modern hospitality. Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.</p>
<p>Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.</p>
<p>We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels. And yes, we're growing fast. With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond. Ready to serve smarter? That's Servme.</p>
<h4>The job in a nutshell</h4>
<p>At Servme, product is at the core of everything we do. This role is not just about handling tickets — it’s about deeply understanding our users, solving real problems, and delivering exceptional support experiences.</p>
<p>We’re looking for a talented Operations Support Specialist to join our growing team and ensure our clients operate smoothly every day.</p>
<h4>What will you do?</h4>
<p>We are seeking an Operations Support Specialist responsible for managing incoming support requests and operational queries from clients in a fast-paced, shift-based environment.</p>
<p>This role requires strong communication skills, a high level of ownership, and the ability to work closely with clients in real-time, ensuring timely resolution of issues and a seamless customer experience.</p>
<p>Success in this role depends on your ability to prioritize effectively, maintain continuity across shifts, and deliver consistent, high-quality support.</p>
<p>This is a shift-based role, including afternoon/evening hours and weekend coverage, with clear ownership of support during assigned shifts.</p>
<h4>Responsibilities:</h4>
<ul>
<li>Actively monitor, manage, and respond to incoming customer support requests in real-time (ticketing systems, email, internal tools)</li>
<li>Provide non-technical product assistance, guidance, and operational support to clients</li>
<li>Handle requests related to product usage, configurations, workflows, and general support</li>
<li>Identify and classify requests as bugs, feature requests, or support inquiries</li>
<li>Raise clear, well-structured tickets with Product/Engineering teams, including context, steps, and priority</li>
<li>Coordinate internally with Product, Operations, and Customer Success teams to resolve issues</li>
<li>Track, prioritize, and follow up on support tickets to ensure timely resolution</li>
<li>Maintain accurate records of requests, actions taken, and resolution status</li>
<li>Own support coverage during assigned shifts, ensuring SLAs and response times are met</li>
<li>Perform structured handovers between shifts to ensure continuity and no loss of context</li>
<li>Identify recurring issues and share insights with Product and Operations teams</li>
<li>Support clients during manual or interim processes while automation is being implemented</li>
<li>Ensure a high-quality, professional, and empathetic customer experience at all times</li>
<li>Adhere to internal SLAs and operational support guidelines</li>
</ul>
<h4>Requirements</h4>
<h4>What are we looking for?</h4>
<ul>
<li>3-5 years of experience in operations support, customer support, or service roles</li>
<li>Strong communication skills (written and verbal)</li>
<li>Ability to handle multiple requests simultaneously in a fast-paced environment</li>
<li>Strong attention to detail and organizational skills</li>
<li>Ability to analyze issues and distinguish between bugs, feature requests, and usage-related queries</li>
<li>Customer-first mindset with a strong problem-solving approach</li>
<li>Comfortable working with support tools, ticketing systems, and internal dashboards</li>
<li>Strong product mindset with the ability to understand user behavior and workflows</li>
<li>Experience in SaaS, hospitality, or technology-driven environments is a strong advantage</li>
<li>Fluency in English and Arabic is required (French is a plus)</li>
<li>Willingness to work in a shift-based schedule (including evenings and weekends)</li>
</ul>
<h4>What we offer you?</h4>
<p>We believe you will love working at Servme!</p>
<p>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.</p>
<p>We offer highly competitive compensation packages, including bonuses and the potential for shares.</p>
<p>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</p>
<p>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About The Role Müller's Solutions is looking for a senior SAP Supply Chain and Procurement consultant to own the Source-to-Pay and inventory management workstream on a S/4HANA Cloud Public Edition implementation for a major trading group in the Kingdom of Saudi Arabia.<br> This is a broad, senior generalist role — you will be the single specialist covering procurement, supplier management, and core inventory processes across 4 legal entities.<br> You will work primarily offshore, joining the client onsite in Riyadh for key Fit-to-Standard workshops, UAT, and go-live.<br> You'll partner closely with the Finance and Integration workstreams, since procurement processes touch both heavily in this engagement.<br> What You'll Own — Fit-to-Standard workshops covering procurement and inventory processes, translating client requirements into standard S/4HANA Cloud configuration.<br> — End-to-end configuration of purchase requisitions, purchase orders, and goods receipt workflows.<br> — Supplier master data setup, purchasing contracts, and supplier evaluation and performance monitoring.<br> — Core inventory and stock management configuration across all 4 legal entities.<br> — The integration design touchpoints between Procurement (MM) and Finance (FI), working closely with the Finance Lead.<br> — Data migration scope for vendor master records and open purchase orders, in coordination with the Data Migration Consultant.<br> — End-user training delivery for procurement and inventory users during the Deploy phase.<br> — 5+ years of SAP MM / Supply Chain consulting experience, with at least one full-cycle implementation as lead consultant.<br> — Hands-on configuration experience in SAP S/4HANA Cloud Public Edition procurement processes.<br> — Strong, demonstrable knowledge of the full Source-to-Pay process — from requisition through invoice settlement.<br> — Practical experience with basic warehouse and inventory management configuration.<br> — Comfort working independently across a broad scope, without a large team of specialists to lean on.<br> — Solid understanding of MM-FI integration points: goods receipt, invoice verification, accruals.<br> Preferred — Prior project experience in the KSA market, with familiarity around local procurement and supplier practices.<br> — Exposure to intercompany stock transfer and subcontracting processes.<br> — Working knowledge of Arabic, written or spoken.<br> — Experience in trading, distribution, or bulk commodities client environments.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Ready to sell cloud at scale across the region? CirrusGo is an Advanced AWS Partner looking for a commercially driven sales leader to own enterprise accounts across Jordan, KSA, and Bahrain - close high-value deals, build C-level relationships, and grow with one of the most trusted AWS practices in the market.</p><p><b>Job Summary</b></p><p>We are looking for a Senior Sales Account Manager to lead strategic cloud sales across Jordan, Saudi Arabia, and Bahrain , driving growth for our AWS cloud solutions portfolio . This is a high-impact role for a commercially strong professional who can manage complex enterprise accounts, open new markets, and build long-term client partnerships across the region.</p><p><b>Key Responsibilities</b></p><ul><li>Own and develop strategic accounts across Jordan, KSA, and Bahrain</li><li>Drive end-to-end sales cycles for AWS Cloud Migration, Modernization, AI & Managed Services solutions</li><li>Identify, develop, and close high-value enterprise opportunities</li><li>Build and maintain executive-level relationships with key stakeholders</li><li>Lead commercial negotiations, pricing, and contract discussions</li><li>Develop regional account strategies and revenue growth plans</li><li>Collaborate with technical teams to design tailored cloud solutions</li><li>Deliver accurate forecasting, pipeline management, and reporting</li><li>Act as a regional commercial lead for cloud sales initiative</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, IT, Engineering, or a related field</li><li>5 7+ years of experience in B2B technology, cloud, or IT solution sales</li><li>Strong understanding of AWS cloud services solutions</li><li>Proven track record of achieving and exceeding sales targets in enterprise environments</li><li>Proven success in regional (GCC) sales environments with experience managing multi-country accounts (Jordan + KSA + Bahrain preferred)</li><li>Strong executive communication, presentation, negotiation, and stakeholder management skills</li><li>Ability to manage complex, high-value deals with long sales cycles and multiple stakeholders</li><li>Experience with CRM tools and pipeline management</li><li>Self-driven, results-oriented, and comfortable working independently across multiple markets</li><li>AWS Certifications (Solutions Architect Associate or Cloud Practitioner) strong advantage</li><li>Experience in cloud consulting, managed services, DevOps, or AI solutions sales strong advantage</li><li>Existing network and relationships in KSA and Bahrain enterprise markets strong advantage</li><li>Experience working with regional or multinational enterprise clients strong advantage</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Security Agent<br>Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.<br>What is in it for you:<br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Ensure the overall safety and security of the guests, employees and property premises<br>Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations<br>Conduct regular floor patrols, cash counts and crowd control<br>Assist guests regarding hotel facilities in an informative and helpful way</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Relevant security experience is an asset<br>Strong interpersonal and problem solving abilities<br>Highly responsible & reliable</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. </li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li> Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. </li><li>Meet the required daily quota for Guest courtesy calls as established by management. </li><li>Conducts show around of the hotel when requested. </li><li>Maintain a complete knowledge of: </li></ul><ul><li><ul><li>Hotels features/services, hours of operation. </li><li>Hotels restaurant and menu price range.</li><li>Hotels room types, numbers, names, amenities and location. </li><li>All the Repeat Guest/ Special Guest programs and packages. </li><li>All room rates, special packages and promotions. </li><li>Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. </li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal & written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><b>1.Background</b></p><p>Since re-establishing its presence in Jordan in 2019, Anera has expanded its humanitarian and development programming across key sectors, including livelihoods and inclusive economic development, education, health, and humanitarian relief. More recently, Anera Jordan has expanded into food security and nutrition, WASH, environmental sustainability, and support for Palestinian evacuees from Gaza. Working closely with Jordanian line ministries, local community-based organizations (CBOs), municipalities, and national and international partners, Anera implements programs that support refugees and vulnerable communities while improving access to essential services and livelihood opportunities across Jordan.</p><p>As Anera’s programs continue to grow in scale and impact, there is an increasing need for high-quality visual documentation that effectively captures field activities, beneficiary stories, community engagement, and organizational events. Strong visual storytelling plays a critical role in highlighting program impact, supporting donor visibility requirements, strengthening advocacy and public engagement efforts, and preserving institutional knowledge.</p><p>In this context, Anera seeks to engage a qualified videographer, photographer, and editor to support the documentation of its programs, projects, and activities across Jordan. The consultant will be responsible for producing professional visual content that reflects the dignity, resilience, and lived experiences of beneficiaries while adhering to Anera’s ethical standards, safeguarding principles, and branding guidelines.</p><p><br></p><p><b>2.Purpose of the Assignment</b></p><p>To provide photography, videography, and editing services for Anera to document its various programs, projects, and activities in Jordan through high-quality outputs that reflect:</p><ul><li>The impact of the organization’s projects on beneficiaries and communities</li><li>Human-interest stories that inspire empathy and support</li><li>Field activities and official organizational events</li></ul><p><br></p><p><b>3.Scope of Work and Covered Activities:</b></p><p><b>The following events and activities will be covered as needed:</b></p><ul><li>Field activities, humanitarian aid distributions, awareness sessions, and community trainings, including but not limited to: medicine and food parcel distributions, vocational training sessions, rooftop garden installations, WASH activities, MHPSS sessions, and winterization support</li><li>Official visits and meetings with senior officials, organizational partners, or donors</li><li>Beneficiary stories, including photographs documenting the lives of individuals/families before and after the organization’s intervention, while maintaining dignity and privacy</li><li>Special events such as conferences, workshops, awareness campaigns, and fundraising events</li><li>Documentation of staff and volunteer activities at headquarters or in the field.</li></ul><p><br></p><p><b>4.Key Tasks and Deliverables</b></p><ul><li>Capture high-resolution photographs of project activities, events, beneficiaries, and stakeholders, as requested.</li><li>Deliver professionally edited, high-resolution photographs, categorized by activity/event and submitted in both web-optimized and print-quality formats (JPEG and RAW, where applicable).</li><li>Capture high-quality video footage (4K preferred or Full HD minimum), including interviews, B-roll, and event coverage, as requested.</li><li>Produce edited short-form videos (approximately 60–90 seconds or 1–1.5 minutes, depending on the assignment), optimized for digital and social media platforms.</li><li>Provide all raw, unedited photo and video files upon completion of each assignment.</li><li>Ensure all individuals featured in photos and videos, particularly children and other vulnerable groups, have signed informed consent forms in accordance with Anera's safeguarding and data protection policies.</li><li>Transfer all deliverables through a secure cloud folder within the agreed timeline.</li><li>Organize and label all files clearly by project, location, and date to facilitate archiving and future use.</li><li>Ensure all visual content adheres to Anera's branding, storytelling, safeguarding, and donor visibility guidelines.</li><li>Make up to two rounds of reasonable edits/revisions to the final edited videos, if requested by Anera.</li></ul><p><br></p><p><b>5.Ethical and Professional Considerations:</b></p><ul><li>Informed Consent: Obtaining written consent from individuals before photography or filming</li><li>Child Protection: Avoid publishing images that reveal the identities of vulnerable children without coordination with the protection team</li><li>Cultural Sensitivity: Avoid imagery that may cause stigma or exploit beneficiaries</li><li>Compliance with Organizational Policies: Adherence to data protection policies, anti-harassment policies, and safe image-use policies</li><li>Confidentiality and data protection compliance</li><li>Special care in MHPSS-related interviews (referral pathways must be respected)</li></ul><p><br></p><p><b>6.Timeline:</b></p><p>The maximum delivery timeframe is within <b>4 - 5 working days</b> from the completion date of the shoot, unless otherwise agreed in advance.</p><p><br></p><p><b>7.Usage Rights:</b></p><p>Anera retains the right to use the photos in reports, social media platforms, promotional materials, donor reports, the Anera website, and may share content with partners or media with appropriate credit. The consultant may not publish or share any content produced under this assignment without prior written approval from Anera.</p><p><br></p><p><b>8.Management and Coordination</b></p><p>● Consultant to coordinate and liaise with the Communications Officer and report to the Senior Communications Manager.</p><p><br></p><p><b>9.Payment Schedule</b></p><p>Payment under this contract is made on a <b>per-deliverable basis</b>, in line with the tasks assigned to the consultant through Anera’s Communications Officer.</p><p>Each task or service type has an agreed unit rate, as detailed below. Invoices shall be submitted upon completion of each agreed deliverable and approved by the Senior Communications Manager prior to payment. No advance payments will be made.</p><ul><li>Photography (field shoot/event) - 100 JD Per 3 hours Rate</li><li>Video (2-3 hours field shoot + editing) - 200 JD _ Video Up to 1:30 mins </li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><ul><li>Proven experience in photography, videography, and video editing, preferably within humanitarian, development, or nonprofit sectors</li><li>Strong portfolio demonstrating high-quality visual storytelling, including field documentation and human-interest content</li><li>Proficiency in professional photography and editing software (e.g., Adobe Premiere Pro, Photoshop, Lightroom, or equivalent)</li><li>Ability to produce high-resolution visual content suitable for both digital platforms and print materials</li><li>Experience working in sensitive environments and with vulnerable communities while maintaining dignity and ethical standards</li><li>Strong understanding of informed consent procedures, child protection principles, and safe image practices</li><li>Ability to work under tight deadlines and deliver organized, high-quality outputs promptly</li><li>Excellent communication and coordination skills with diverse stakeholders and field teams</li><li>Fluency in Arabic is required; working knowledge of English is preferred</li><li>Ownership of professional photography and videography equipment</li></ul><p><br></p></div>
<p><br></p><p>Reporting to the Regional Policy, Advocacy and Communications Lead, the Communications & Visibility Officer will support the implementation of the regional ECD portfolio communications and visibility activities across the MENA region. The role will contribute to storytelling, content collection, visibility materials, event coverage, communications products, and coordination with country, regional, and global communications colleagues. The Communications & Visibility Officer will serve as a central coordination point for communications and visibility efforts across the MENA ECD portfolio country programs, ensuring the timely collection, development, management, and dissemination of high-quality content that showcases program impact, learning, and achievements, in close coordination with country program communication leads. The Communications & Visibility Officer will play a key role in ensuring high-quality documentation of program activities, capturing impact stories from children, caregivers and communities, maintaining communications assets, and supporting the production of donor-facing and public-facing communications materials.</p><p><b>Specific Responsibilities:</b></p><p>The Communications and Visibility Officer will support the planning, coordination, and implementation of communications and visibility activities across the regional ECD portfolio. The role will work closely with country teams, regional colleagues, partners, and external service providers to strengthen storytelling, visibility, content management, and communications products that showcase program impact, learning, and achievements.</p><ul><li>Content Development and Storytelling<ul><li>Draft and edit blogs, human-interest stories, case studies, newsletters, talking points, press releases, and media materials in English and Arabic.</li><li>Adapt communications content for digital and social media channels.</li></ul></li><li>Content Collection and Asset Management<ul><li>Coordinate collection of photos, videos, testimonials, and other assets from country teams and partners, including through field visits and event attendance, ensuring timely submission against donor and content calendars.</li><li>Maintain organized, tagged archives in Brandfolder (the IRC content library) and other content management platforms for reporting, donor engagement, and future use.</li></ul></li><li>Country and Regional Communications Coordination<ul><li>Serve as the primary coordination point between the regional ECD portfolio team and country communications focal points, supporting them in identifying communications opportunities, in close coordination with IRC s regional Polic, Advocacy and Communications team and relevant global communications team.</li><li>Facilitate sharing of products and lessons learned across country, regional, and global teams, and identify opportunities to amplify regional ECD portfolio achievements.</li></ul></li><li>Visibility, Branding and Vendor Management<ul><li>Ensure safeguarding, consent, and IRC/donor branding compliance across all communications materials and assets, coordinating sign-off on branded items as needed.</li><li>Act as day-to-day focal point for communications, photography, videography, and content production vendors, including external consultants and agencies, tracking deliverables, timelines, and quality standards.</li><li>Support visibility activities across regional and country programs, including event communications packages and on-site visibility support.</li></ul></li><li>Reporting and Administrative Support<ul><li>Maintain communications trackers, content calendars, and visibility monitoring tools, and support donor and project reporting requirements.</li><li>Provide day-to-day communications support to the Regional Policy, Advocacy and Communications Lead and the wider regional ECD portfolio team.</li></ul></li></ul><p>Supervisory Responsibilities: None.</p><p><b>Requirements</b>:</p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li></ul><p>Preferred Experience</p><ul><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul><p>Reporting Line The Communications and Visibility Officer reports directly to the Regional Policy, Advocacy and Communications Lead for the regional ECD Portfolio, with a technical reporting line to the regional Content and Digital Specialist, and works closely with the country program teams, regional and global communications colleagues, implementing partners, and external communications service providers.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in communications, Journalism, Media, Marketing, International Development or a related field; previous experience in an NGO in a similar role is a plus.</li><li>Minimum 4 years of professional experience in communications, media, public relations, storytelling, journalism, or related fields.</li><li>Excellent written and verbal communication skills in English and Arabic is required required.</li><li>Strong storytelling and case study writing and editing skills, with the ability to identify strong stories and adapt communication style to different audiences.</li><li>Experience collecting and developing human-interest stories, interviews and beneficiary testimonials.</li><li>Experience coordinating communications activities across multiple stakeholders and locations.</li><li>Strong organizational skills and ability to manage multiple priorities and deadlines.</li><li>Experience working with photography, videography and content management processes; knowledge of Adobe Creative Suite (Premiere Pro, Illustrator, Photoshop, and InDesign) is highly desirable.</li><li>Familiarity with, Brandfolder, Box, SharePoint or similar content management systems.</li><li>Experience in humanitarian, development, education or early childhood development programs is highly desirable.</li><li>Work-related travel within the MENA region (Jordan, Lebanon, Syria), up to 30%, is expected.</li><li>Experience working with humanitarian, development, education, early childhood development, or donor-funded programs.</li><li>Experience coordinating communications activities across multiple countries or regional programs is highly desirable.</li><li>Photography, videography, content editing, or multimedia production experience is an asset.</li></ul>
<p>Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases.</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy.</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies.</li><li>Coordinate with vendors and suppliers throughout the procurement process.</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services.</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards.</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities.</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements.</li><li>Recommend vendors for award and maintain the preferred vendor database.</li><li>Monitor inventory levels and initiate replenishment orders as needed.</li><li>Support the Finance Department by coordinating the distribution of vendor cheques.</li><li>Process courier shipments by entering the required information into the related system.</li><li>Coordinate the procurement of goods and services for Amideast events and activities.</li><li>Manage user access by adding or removing employees from the Careem business account.</li><li>Perform other procurement- and operations-related duties as assigned.</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines.</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained.</li><li>Coordinate catering and related logistical services for meetings, events, and training activities.</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution.</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard.</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters.</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed.</li><li>Prepare and manage daily cleaning schedules and assignments.</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions.</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements.</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements.</li><li>Enroll eligible employees in the medical insurance program.</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility.</li><li>Provide backup support for HR administrative processes, as assigned.</li><li>Perform other HR-related duties as assigned.</li></ul><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p>Up to 5% business travel may be needed to support the department as needed. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse. Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff s capabilities and skills to better perform at their roles. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS AND SKILLS</strong></p><p>Required</p><ul><li>Bachelor's degree in a relevant field.</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area.</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR).</li><li>Fluency in Arabic, including strong verbal and written communication skills.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Proficiency in Microsoft Office applications and general computer literacy.</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage time efficiently and prioritize tasks effectively.</li><li>Ability to work under pressure and deliver results within short timelines.</li><li>Reliable, approachable, and professional attitude.</li><li>Strong service orientation with a willingness to support colleagues and stakeholders.</li><li>Self-motivated with a positive and proactive approach to work.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li></ul>
<h2 class="h5">Job description</h2>
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<span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication & Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project & Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel & Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food & Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Web Developer Consultant Development and Accessibility Enhancement of the Tareeq Platform</p><p>1. Background</p><p>The Arab Women Organization of Jordan (AWO), in partnership with Associazione Italiana Donne per lo Sviluppo ETS (AIDOS) and Vento di Terra ETS (VdT), is implementing Phase II of the project No Woman Left Behind: Gender-Based Violence and Disability Transforming Vulnerabilities into Abilities , funded by the Italian Agency for Development Cooperation (AICS). The project aims to strengthen access to integrated protection, psychosocial, and empowerment services for women and girls with disabilities, survivors of gender-based violence (GBV), and women at risk among both Syrian refugees and vulnerable Jordanian communities in Jordan, particularly in Mafraq, Amman, and Irbid. As part of the project, AWO manages the Tareeq Platform, an innovative digital platform designed to facilitate access to protection and GBV prevention and response services, especially for women and girls in vulnerable situations, including women with disabilities. To improve the platform s functionality, accessibility, and community engagement, AWO seeks to contract a qualified Web Developer Consultant to enhance and expand the platform through the development of new sections and integration of accessible materials.</p><p>2. Purpose of the Assignment</p><p>The purpose of this consultancy is to upgrade and improve the Tareeq Platform to ensure it is more accessible, informative, and responsive to the needs of women and girls, including persons with disabilities, while also supporting women s economic empowerment initiatives.</p><p>3. Scope of Work</p><p>The consultant will be responsible for the technical development and enhancement of the Tareeq Platform, including the following tasks:</p><p>A. Development of a Service Mapping Section</p><p>Develop and integrate a dedicated section within the Tareeq Platform containing a comprehensive mapping of protection and prevention services available in Mafraq Governorate for Syrian and Jordanian women and girls, particularly survivors of or those at risk of GBV and women with disabilities. The section should include:</p><ul><li>Organization name</li><li>Type of organization (NGO, CBO, UN agency, etc.)</li><li>Services provided</li><li>Location</li><li>Contact details</li><li>Referral information (if applicable)</li><li>User-friendly filtering and search options</li></ul><p>*Note that the Web Developer is requested to prepare the structure of this section only, while the content the actual information about services available will be provided by AWO</p><p>B. Development of a Home-Based Businesses (HBB) and Income-Generating Activities (IGA) Section</p><p>Develop a dedicated section to showcase and promote home-based businesses and income-generating initiatives led by women beneficiaries participating in project activities, including women supported during Phase I of the project (AID 11731.03). This section should include:</p><ul><li>Profiles of women-led businesses</li><li>Photos and descriptions of products/services, including links to existing online shops</li><li>Contact or social media links</li><li>Success stories</li><li>A simple blog or guidance corner with practical content related to starting and developing small and micro businesses</li></ul><p>C. Integration of Accessible and Inclusive Materials</p><p>Upload and integrate accessible materials developed for deaf persons and persons with visual impairments onto the platform This includes:</p><ul><li>Audio materials</li><li>Videos with sign language interpretation</li><li>Subtitles and captions</li><li>Accessible visual and written content</li><li>Ensuring compatibility with accessibility standards and user-friendly navigation</li></ul><p>D. Technical Support and Testing</p><p>The consultant will:</p><ul><li>Ensure platform responsiveness and functionality</li><li>Test all newly developed sections and accessibility features</li><li>Fix technical issues and bugs</li><li>Coordinate with AWO staff for feedback and revisions</li><li>Provide basic guidance to AWO staff on content management if required</li></ul><p>4. Deliverables</p><p>The consultant is expected to deliver:</p><ul><li>Fully functional service mapping section integrated into the platform</li><li>Fully functional HBB/IGA promotion section integrated into the platform</li><li>Upload and integration of accessible materials</li><li>Final tested and operational platform updates</li><li>Brief technical handover and guidance session for AWO staff</li></ul><p>5. Duration of Assignment</p><p>The consultancy is expected to be completed within 20 working days from the date of contract signature.</p><p>6. Duty Station</p><p>The assignment will be primarily home-based, with coordination meetings conducted at AWO offices in Amman or Mafraq when needed.</p><p>7. Required Qualifications and Experience</p><p>The consultant should possess:</p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p>8. Supervision and Coordination</p><p>The consultant will work under the direct supervision of the Arab Women Organization of Jordan (AWO) and coordinate closely with relevant project staff and partners.</p><p>9. Budget</p><p>The assignment will be conducted in accordance with the approved project budget and based on the submitted financial proposal. A 5% withholding tax will be deducted from the total consultancy amount in accordance with applicable regulations.</p><p>10. Application Requirements</p><p>Interested consultants/firms are requested to submit:</p><ul><li>Technical proposal</li><li>Financial proposal</li><li>Portfolio/sample of at least 5 previous relevant works</li><li>CV/company profile</li><li>Proposed timeline for implementation</li></ul><p>How to apply</p><p>Applications should be sent by email to: EMAIL_ADDRESS Subject line: Application Web Developer Consultant for Tareeq Platform Deadline for submission: PHONE_NUMBER</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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Result of Service<br>Successful support for the implementation and delivery of the FMIS project, including: • High-quality business requirements documentation. • Support for solution design and implementation activities. • Coordination with stakeholders and technical teams. • Support for testing, UAT, and training activities. • Delivery of project documentation and reporting. • Support for successful project deployment and stabilization.<br> Work Location<br>Amman<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Specific Outputs/Tasks include but not limited to: · Build and maintain FMIS application modules using ASP.NET/.NET Core and related Microsoft technologies. · Develop and maintain organizational hierarchy, premises management, projects management, dashboards, reporting, and GIS-related modules. · Develop backend services, APIs, and integrations with internal and external systems. · Provide daily technical support and analyze business/system requirements. · Conduct bug fixing, troubleshooting, optimization, and quality assurance activities. · Review code and ensure application security, performance, and compliance with UNRWA standards. · Support deployment, UAT, production releases, and post-go-live stabilization activities. · Prepare technical documentation, deployment guides, and user manuals. · Deliver regular progress updates and backlog tracking reports. · Participate in Agile/Scrum ceremonies and collaborate with project stakeholders throughout the implementation lifecycle.<br> Qualifications/special skills<br>University degree from accredited educational institution in Information Technology, Computer Science, Software Engineering, or related fdiscipline. · Minimum 4 years of experience in web application development using ASP.NET/.NET Core and MS SQL Server. · Experience in enterprise application development and implementation. · Experience developing APIs and integrations. · Experience in ASP.NET MVC, .NET Framework/.NET Core, C#, JavaScript, HTML, CSS, and related technologies. · Experience with relational databases and SQL Server. · Experience in troubleshooting, debugging, and performance optimization. · Familiarity with deployment environments and DevOps practices is desirable. · Experience with GIS integrations and dashboards is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman - Jordan. • The selected candidate will receive a monthly remuneration that is amounting to JOD 996.42 for every fully completed month. • The duration of the Contract is 7 months, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Head Software Development Section & Lead Solution Architecture.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Web Developer Consultant Development and Accessibility Enhancement of the Tareeq Platform</p><p>1. Background</p><p>The Arab Women Organization of Jordan (AWO), in partnership with Associazione Italiana Donne per lo Sviluppo ETS (AIDOS) and Vento di Terra ETS (VdT), is implementing Phase II of the project No Woman Left Behind: Gender-Based Violence and Disability Transforming Vulnerabilities into Abilities , funded by the Italian Agency for Development Cooperation (AICS). The project aims to strengthen access to integrated protection, psychosocial, and empowerment services for women and girls with disabilities, survivors of gender-based violence (GBV), and women at risk among both Syrian refugees and vulnerable Jordanian communities in Jordan, particularly in Mafraq, Amman, and Irbid. As part of the project, AWO manages the Tareeq Platform, an innovative digital platform designed to facilitate access to protection and GBV prevention and response services, especially for women and girls in vulnerable situations, including women with disabilities. To improve the platform s functionality, accessibility, and community engagement, AWO seeks to contract a qualified Web Developer Consultant to enhance and expand the platform through the development of new sections and integration of accessible materials.</p><p>2. Purpose of the Assignment</p><p>The purpose of this consultancy is to upgrade and improve the Tareeq Platform to ensure it is more accessible, informative, and responsive to the needs of women and girls, including persons with disabilities, while also supporting women s economic empowerment initiatives.</p><p>3. Scope of Work</p><p>The consultant will be responsible for the technical development and enhancement of the Tareeq Platform, including the following tasks:</p><p>A. Development of a Service Mapping Section</p><p>Develop and integrate a dedicated section within the Tareeq Platform containing a comprehensive mapping of protection and prevention services available in Mafraq Governorate for Syrian and Jordanian women and girls, particularly survivors of or those at risk of GBV and women with disabilities. The section should include:</p><ul><li>Organization name</li><li>Type of organization (NGO, CBO, UN agency, etc.)</li><li>Services provided</li><li>Location</li><li>Contact details</li><li>Referral information (if applicable)</li><li>User-friendly filtering and search options</li></ul><p><em>Note that the Web Developer is requested to prepare the structure of this section only, while the content the actual information about services available will be provided by AWO</em></p><p>B. Development of a Home-Based Businesses (HBB) and Income-Generating Activities (IGA) Section</p><p>Develop a dedicated section to showcase and promote home-based businesses and income-generating initiatives led by women beneficiaries participating in project activities, including women supported during Phase I of the project (AID 11731.03). This section should include:</p><ul><li>Profiles of women-led businesses</li><li>Photos and descriptions of products/services, including links to existing online shops</li><li>Contact or social media links</li><li>Success stories</li><li>A simple blog or guidance corner with practical content related to starting and developing small and micro businesses</li></ul><p>C. Integration of Accessible and Inclusive Materials</p><p>Upload and integrate accessible materials developed for deaf persons and persons with visual impairments onto the platform</p><p>This includes:</p><ul><li>Audio materials</li><li>Videos with sign language interpretation</li><li>Subtitles and captions</li><li>Accessible visual and written content</li><li>Ensuring compatibility with accessibility standards and user-friendly navigation</li></ul><p>D. Technical Support and Testing</p><p>The consultant will:</p><ul><li>Ensure platform responsiveness and functionality</li><li>Test all newly developed sections and accessibility features</li><li>Fix technical issues and bugs</li><li>Coordinate with AWO staff for feedback and revisions</li><li>Provide basic guidance to AWO staff on content management if required</li></ul><p>4. Deliverables</p><p>The consultant is expected to deliver:</p><ul><li>Fully functional service mapping section integrated into the platform</li><li>Fully functional HBB/IGA promotion section integrated into the platform</li><li>Upload and integration of accessible materials</li><li>Final tested and operational platform updates</li><li>Brief technical handover and guidance session for AWO staff</li></ul><p>5. Duration of Assignment</p><p>The consultancy is expected to be completed within 20 working days from the date of contract signature.</p><p>6. Duty Station</p><p>The assignment will be primarily home-based, with coordination meetings conducted at AWO offices in Amman or Mafraq when needed.</p><p>7. Required Qualifications and Experience</p><p>The consultant should possess:</p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p>8. Supervision and Coordination</p><p>The consultant will work under the direct supervision of the Arab Women Organization of Jordan (AWO) and coordinate closely with relevant project staff and partners.</p><p>9. Budget</p><p>The assignment will be conducted in accordance with the approved project budget and based on the submitted financial proposal. A 5% withholding tax will be deducted from the total consultancy amount in accordance with applicable regulations.</p><p>10. Application Requirements</p><p>Interested consultants/firms are requested to submit:</p><ul><li>Technical proposal</li><li>Financial proposal</li><li>Portfolio/sample of at least 5 previous relevant works</li><li>CV/company profile</li><li>Proposed timeline for implementation</li></ul><p>How to apply</p><p>Applications should be sent by email to: EMAIL_ADDRESS</p><p>Subject line: Application Web Developer Consultant for Tareeq Platform</p><p>Deadline for submission: PHONE_NUMBER</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in website development and digital platform management with a practical activity or a registered company/license for at least 3 years</li><li>Experience in accessibility-focused web development</li><li>Knowledge of inclusive digital accessibility standards</li><li>Experience working with NGOs, humanitarian, protection, or GBV-related projects is an asset</li><li>Strong skills in UI/UX and responsive web design</li><li>Ability to communicate effectively in Arabic and English</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Background</strong></span></span></p><br><p><span><span>The Nabni Building for Peace (B4P) Facility is a grant-making initiative that aims at supporting peacebuilding and locally led reconstruction processes in conflict-impacted communities in the Middle East and North Africa (MENA) region. Nabni works exclusively with local non-government organisations. Its work centres around three pillars: 1) financing / grant making; 2) technical assistance and capacity development; and 3) knowledge exchange and learning. Within the overarching aim of strengthening social cohesion and of promoting peace, Nabni seeks to further the Building for Peace (B4P) approach and supports efforts aimed at infrastructure rehabilitation, the restoration of essential services, support for livelihood opportunities and strengthened local governance. Nabni currently operates in Iraq, Yemen, and Syria. </span></span></p><br><p><span><span>Nabni is currently funded by the German Federal Ministry for Economic Cooperation and Development (BMZ) through the KfW Development Bank. The Nabni Facility Management Unit (FMU) is a small team based primary in Jordan, hosted alongside the Norwegian Refugee Council’s MENA Regional Team.</span></span></p><br><p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>Nabni is looking for </span><span>a Finance Manager (FM). This is a key role within the FMU and will contribute to achieving quality fund management by leading effective finance management processes for Nabni and partnerss. The FM is responsible to ensure that the finance set up and function of the FMU is done so according to NRC standards, supports the grant management cycle, and leads on the design and implementation of financial assessment, monitoring, and reporting procedures for Nabni and partners, ensuring that financial activities are in line with NRC, Nabni, and donor best practices, policies, and guidelines. </span></span></p><br><p><span><span>*<strong>**Please note for this role, applicants must be legally eligible to work in Jordan. We are unable to provide work permits or visa sponsorships for this position. **</strong></span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span><strong>The role will have some of the following specific responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Budgeting and Reporting</span></span></p><br></li><li><p><span><span>Accounting and Cashflow Management</span></span></p><br></li><li><p><span><span>Financial Analysis</span></span></p><br></li><li><p><span><span>Supporting Documentation, Financial Systems and Auditing</span></span></p><br></li><li><p><span><span>Line management and capacity building</span></span></p><br></li><li><p><span><span>Partner oversight and monitoring</span></span></p><br></li><li><p><span><span>Partner capacity development</span></span></p><br></li></ul><p><span><span>Please download the </span></span><span><span>detailed job description </span></span><span><span>to learn more about the position. </span></span></p><br><p><span><span><strong>What you will bring</strong></span></span></p><br><ul><li><p><span><span><strong>Minimum 4 years of experience from working as a Financial Manager</strong> or similar senior position in a humanitarian/recovery context.</span></span></p><br></li><li><p><span><span>Fluency in <strong>both English and Arabic</strong>, written and verbal is <strong>mandatory.</strong></span></span></p><br></li><li><p><span><span><strong>University degree in finance</strong>, accounting, or any relevant field</span></span></p><br></li><li><p><span><span>Excellent knowledge of computer software and modern accounting systems.</span></span></p><br></li><li><p><span><span>Experience of working within an <strong>NGO Grant Facility, or proven familiarity</strong> of what this would entail, is an asset.</span></span></p><br></li><li><p><span><span>Prior <strong>experience supporting partnerships with local and national non-governmental/civil society organisations is mandatory</strong>. It is an advantage if these partnerships were in MENA. </span></span></p><br></li><li><p><span><span>Demonstrated knowledge of different financial regulations and compliance requirements across the MENA region.</span></span></p><br></li><li><p><span><span>Experience <strong>training or mentoring team members or partners on Finance</strong> is highly valued. </span></span></p><br></li><li><p><span><span>Experience working in complex, volatile, and rapidly changing contexts. </span></span></p><br></li><li><p><span><span>Ability to work under pressure, independently, and with limited supervision.</span></span></p><br></li><li><p><span><span>Prior experience working with KfW-funded projects and/or knowledge of KfW requirements highly prioritized. </span></span></p><br></li><li><p><span><span>Excellent coordination, diplomacy, and facilitation skills are essential</span></span></p><br></li><li><p><span><span>Excellent communication skills are required, along with the ability to collaborate effectively with diverse and sometimes remote teams and stakeholders. </span></span></p><br></li></ul><p><span><span><strong>What we offer:</strong></span></span></p><br><ul><li><p><span><span>Duty station: <strong>Amman, Jordan</strong></span></span></p><br></li><li><p><span><span><strong>Please note for this role, applicants must be legally eligible to work in Jordan. We are unable to provide work permits or visa sponsorships for this position. **</strong></span></span></p><br></li><li><p><span><span>Contract:12 months. Renewal based on funding and performance.</span></span></p><br></li><li><p><span><span>Travel: 30% </span></span></p><br></li><li><p><span><span>Salary/benefits: Grade 9 on NRC’s Jordan’s national salary scale</span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span><strong>Important information about the application process</strong></span></span></p><br><ul><li><p><span><span>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>For internal candidates, use your official email address when applying.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>We receive many applications for each vacant position and so only shortlisted candidates will be contacted. </span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. </span></span></p><br></li><li><p><span><span>If you have any questions about this role, please email </span></span><span><span><strong>mero.recruitment@nrc.no</strong></span></span><span><span>with the job title as the subject line.</span></span></p><br></li><li><p><span><span>Learn more about Nabni’s operations </span></span><span><span>here</span></span></p><br></li></ul><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. <br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. <br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. <br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to: <br> • treat everyone with respect and dignity <br> • contribute to building a safe environment for all <br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) <br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience <br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES <br>Taking an Entrepreneurial Approach to Driving the Restaurant Business <br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations <br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities <br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe.</strong></p><br><p><strong>Showcase the value of the Immersive One platform and secure the technical win alongside a team of the brightest minds in cybersecurity. At Immersive, we’re uniquely positioned to future-proof organizations against any cyber challenge. If that excites you, read on!!</strong></p><br><p>Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, cyber security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness.</p><br><p>Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows</p><br><p><strong>https://www.immersivelabs.com/why-immersive-labs</strong></p><br><p>We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.</p><br><p><br>Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than $180 million and been voted a Best place to work on multiple occasions!</p><br><p><u>https://www.immersivelabs.com/company/our-story</u></p><br><p><em>“The speed at which Immersive Labs produces technical content is hugely impressive, and this turnaround has helped get our teams ahead of the curve, giving them hands-on experience with serious vulnerabilities, in a secure environment, as soon as they emerge.”</em></p><br><p>Head of Global Cybersecurity Operations, HSBC</p><br><p><br><strong>Solutions Consultant - Jordan <br></strong>We’re looking for an experienced cybersecurity professional with a number of years experience across the entire customer lifecycle - from pre-sales to post-sales and professional services - to join our growing Customer Experience team as a <strong>Solutions Consultant </strong>based in Jordan covering the METNA & APAC region. </p><br><p>The <strong>Scale Team</strong> at Immersive is a high-velocity engine that serves a large volume of customers and prospects through a fast, repeatable, digitally-led motion. As a Solution Consultant on the Scale Team, you'll own technical pre-sales and the first two months of onboarding across many accounts, and deliver one-to-many enablement that gets customers to value quickly and supports their migration to the Immersive One Core platform.</p><br><p>This is a role for someone who's energised by breadth, pace, and impact at scale — who'd rather run a sharp, repeatable motion across many customers than immerse deeply in a single account. You'll work as part of the Scale Team alongside our Inside Sales Reps and Customer Operations, turning qualified opportunities into demos, trials, onboardings, and adoption — fast!</p><br><strong>What You'll Do</strong><strong>Pre-sales demos and trials</strong><ul><li><p>Deliver product demonstrations built on the qualification Sales has completed, tailored quickly to the prospect's use case</p><br></li><li><p>Rank solution fit (Green / Yellow / Red / NA) to steer where Sales invests their time</p><br></li><li><p>Set up and run in-platform free trials, with one or two coaching sessions to guide prospects through the key features — proving value live, without bespoke success plans or post-POV reports</p><br></li><li><p>Answer technical questions and flag obvious blockers early</p><br></li><li><p>Maintain strong working knowledge of the Immersive platform and competitor technologies</p><br></li></ul><strong>Onboard new customers (first 60 days)</strong><ul><li><p>Run kick-off sessions and deliver a contained onboarding within a strict two-month window across a small number of meetings</p><br></li><li><p>Provide light-touch integration guidance — point customers to documentation and standard connectors, and route deeper technical needs to Support</p><br></li><li><p>Run month-one and month-two check-in and coaching sessions, with the digital academy as the core enablement engine</p><br></li></ul><strong>Drive adoption and migration at scale</strong><ul><li><p>Deliver one-to-many activities — webinars, workshops, and Cyber Digital Bootcamps — to drive adoption and value across the customer base</p><br></li><li><p>Support the phased migration of Standard customers to Immersive One Core, contributing to repeatable enablement content and self-serve resources</p><br></li><li><p>Re-engage on expansion when a signal appears, running the same light demo / trial-coaching motion for the expansion scope</p><br></li></ul><strong>Across everything</strong><ul><li><p>Partner closely with Inside Sales Reps and Customer Operations to keep the motion efficient</p><br></li><li><p>Serve as the voice of the customer to our product, content, and engineering teams to influence innovation</p><br></li><li><p>Stay informed of evolving threats, AI, trends, and new technologies</p><br></li></ul><strong>Sounds good? We’d love to hear from you if you have proven experience in the following areas, but don’t worry if you don’t hit each one exactly, although experience working within cybersecurity is essential:</strong><ul><li><p>2+ years in sales engineering, solutions consulting, technical onboarding, or a technical customer-facing role — ideally in a SaaS or cybersecurity environment</p><br></li><li><p>Comfortable working at high volume and pace, running repeatable motions across many accounts and keeping engagements within tight time boxes</p><br></li><li><p>You're a confident presenter to both technical and non-technical audiences, including one-to-many formats such as webinars and bootcamps</p><br></li><li><p>Able to qualify and prioritise quickly, and to communicate technical concepts in a clear, jargon-free way</p><br></li><li><p>Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)</p><br></li><li><p>Knowledge of information security concepts, domains, compliance, and standards</p><br></li></ul><ul><li><p>Experience delivering onboarding, enablement, or one-to-many sessions at scale</p><br></li><li><p>Familiarity with product-led growth (PLG) or digitally-led customer motions</p><br></li><li><p>Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), and public cloud environments would be useful but not essential</p><br><p><strong>Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role:</strong></p><br></li><li><p><strong>Driven</strong> - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence.</p><br></li><li><p><strong>Inclusive</strong> - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace.</p><br></li><li><p><strong>Customer Centric</strong> - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners expectations by crafting products, services and experience that surprise, delight and ensuring they feel valued and supported every day.</p><br></li><li><p><strong>One Team - </strong>We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future.</p><br></li></ul><p>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated <u>interview process</u> page.</p><br><p><strong><br>As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:</strong></p><br><ul><li><p>Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and birthday half day</p><br></li><li><p>Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover,</p><br></li><li><p>Career and learning development through the platform and our ‘Learn Anything’ fund</p><br></li><li><p>Share in the companies success with share options, sales incentives and Recognition & Rewards for doing great work and living our values and behaviours</p><br></li><li><p>Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours, job share, remote working</p><br></li><li><p>We’re a sociable, tight-knit team with monthly socials, and sports clubs. Our socials have included everything from pottery painting and paper mask making, to movie nights and escape rooms</p><br></li><li><p>While this is a remote position, we do all meet in our EMEA HQ on a bi annual basis and regularly in person in region.</p><br></li></ul><p>Find out more about life at Immersive <u>https://careers.immersivelabs.com</u></p><br><p><strong>Cyber threats wait for no one and neither should you. Apply now!</strong></p><br><p><strong><br>If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.</strong></p><br> </div>
<p><strong>Job Description</strong></p>
<p><strong>Position Title:</strong> Operations Officer</p>
<p><strong>Job Summary</strong></p>
<p>The Operations Officer is responsible for supporting and coordinating the organization’s operational activities to ensure the efficient delivery of humanitarian, relief, and development interventions. The role focuses on operational planning, interdepartmental coordination, emergency response readiness, stakeholder engagement, and ensuring smooth implementation of organizational operations in accordance with established policies, procedures, and strategic objectives.</p>
<p><strong>Key Responsibilities</strong></p>
<p><strong>Operations Management & Coordination</strong></p>
<ul>
<li>Coordinate daily operational activities and ensure the effective implementation of organizational plans and priorities.</li>
<li>Facilitate coordination between departments to ensure smooth workflow and timely execution of operational activities.</li>
<li>Monitor operational performance and identify challenges, bottlenecks, and areas requiring corrective action.</li>
<li>Follow up on operational decisions and ensure timely implementation of agreed actions.</li>
<li>Support the coordination of humanitarian response, recovery, and development operations as required.</li>
</ul>
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<p><strong>Emergency Preparedness & Response</strong></p>
<ul>
<li>Support organizational preparedness and contingency planning efforts for emergency situations.</li>
<li>Coordinate operational readiness activities and response mechanisms during emergencies and humanitarian crises.</li>
<li>Ensure effective communication and coordination among relevant departments during emergency response operations.</li>
<li>Monitor developments and emerging needs that may affect operational planning and response activities.</li>
</ul>
<p><strong>Operational Monitoring & Reporting</strong></p>
<ul>
<li>Maintain operational records, reports, and documentation related to organizational activities.</li>
<li>Prepare operational reports, situation updates, briefings, and management summaries.</li>
<li>Monitor implementation progress and provide regular updates to management on operational performance.</li>
<li>Contribute to lessons learned exercises and operational reviews.</li>
</ul>
<p><strong>Stakeholder Coordination & Representation</strong></p>
<ul>
<li>Coordinate with government entities, humanitarian partners, donors, UN agencies, NGOs, and other stakeholders on operational matters.</li>
<li>Participate in coordination meetings, workshops, operational forums, and external engagements.</li>
<li>Represent the organization in operational and coordination meetings as assigned.</li>
<li>Maintain effective working relationships with internal and external stakeholders.</li>
</ul>
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<p><strong>Team Support & Capacity Building</strong></p>
<ul>
<li>Provide guidance and operational support to staff involved in organizational operations.</li>
<li>Facilitate knowledge sharing and promote adherence to organizational procedures and operational standards.</li>
<li>Coordinate operational training and capacity-building activities when required.</li>
</ul>
<p><strong>Other Duties</strong></p>
<ul>
<li>Undertake field visits and duty travel as required to support operational activities, coordination efforts, assessments, and monitoring missions.</li>
<li>Perform any other duties related to organizational operations as assigned by the supervisor.</li>
</ul>
<p><strong>Qualifications</strong></p>
<p><strong>Education</strong></p>
<ul>
<li>Bachelor’s degree in Business Administration, Public Administration, Logistics, Supply Chain Management, International Relations, Development Studies, Social Sciences, or a related field.</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum of 3 years of relevant professional experience in operations, humanitarian response, emergency management, logistics coordination, or organizational administration.</li>
<li>Experience coordinating with government entities, donors, humanitarian organizations, and other stakeholders.</li>
<li>Experience in operational planning, coordination, and problem-solving within dynamic working environments.</li>
<li>Previous experience in humanitarian or relief operations is an advantage.</li>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong operational coordination and organizational skills.</li>
<li>Strong problem-solving and decision-making abilities.</li>
<li>Ability to manage multiple priorities and work under pressure.</li>
<li>Excellent communication and stakeholder engagement skills.</li>
<li>Strong reporting and documentation skills.</li>
<li>Proficiency in Microsoft Office applications.</li>
</ul>
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<p><strong>Languages</strong></p>
<ul>
<li>Fluency in Arabic and English (written and spoken).</li>
</ul>
<p><strong>Contract & Duty Station</strong></p>
<ul>
<li>Contract duration: One year (renewable subject to performance and funding availability).</li>
<li>Duty Station: Amman, Jordan.</li>
</ul>
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<p><strong>Only shortlisted candidates will be contacted.</strong></p>
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