Factory Jobs
6246 Jobs Found
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory early team members grow into leadership as we scale globally.</li>
<li>Real ownership your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p>
<p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p>
<h4>Responsibilities</h4>
<ul>
<li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li>
<li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li>
<li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li>
<li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li>
<li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li>
<li>Audit usage data to optimize platform performance and identify underutilized features.</li>
<li>Translate technical documentation into clear training resources for non-technical teams.</li>
<li>Conduct business review health checks to align product performance with client goals.</li>
<li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li>
<li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li>
<li>Advocate for customers by converting feedback into structured product feature requests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li>
<li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li>
<li>Experience using AI tools, including prompt engineering and AI-based integrations.</li>
<li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li>
<li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li>
<li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li>
<li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li>
<li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li>
</ul>
<h4>Benefits</h4>
<h4>What we offer</h4>
<ul>
<li>YC-backed with real traction we are in-market, growing, and trusted by enterprise names you know.</li>
<li>Outsized career trajectory early team members grow into leadership as we scale globally.</li>
<li>Real ownership your work will be seen, felt, and talked about company-wide.</li>
<li>High-trust team no politics, no bureaucracy; we move fast and support each other.</li>
<li>Competitive compensation top-of-market salary plus equity and full benefits.</li>
</ul></p><p></p>
<p>We believe it s our people who create memorable experiences for our guests. Our current Team Leader has just been promoted, so we re looking for the next passionate leader to join our Front Office team! If you love creating great guest experiences, enjoy leading a team and want to grow your career, this could be your opportunity.</p><p>Your job will include but not limited to:</p><ul><li>Looking after the guests and ensuring they have an incredible experience with us</li><li>Coaching & Training the Team members</li><li>Responsible for performing the services assigned to his/her shift in the best and most appropriate manner.</li><li>Supervise and support of the Front Office team.</li><li>Handling any guest complaints.</li><li>Direct daily front office operations.</li><li>Supervise front talent and help out with accounting problems.</li><li>Ensure department policies and procedures are understood by all employees and observed in tasks performed.</li><li>Perform any other duties as directed by the Front Office Management.</li></ul><p>What s in it for you:</p><ul><li>Employee discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li></ul><p>What you will be doing:</p><ul><li>Greet, check-in, respond to requests and settle accounts while providing exceptional service</li><li>Take initiative to add a personalized experience</li><li>Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A University Degree in Hospitality</p><p>6-12 months experience in front office operations in hotels in a supervisory level (preferably within Accor group)</p><p>Motivated Team Player</p><p>Proactive</p><p>Takes Initiative</p><p>Organisational Skills</p>
</span></i></b></span></span></p>
<p ><span >An engineering company operating in the field of Engineering and Environmental Consulting is seeking to hire a <span >Proposal<span > Engineer (Civil) with the following qualifications:<span ></span></span></span></span></p>
<ul>
<li><span >Bachelor’s degree in Civil Engineering</span></li>
<li><span >2–5 years of experience in <span >proposals</span></span></li>
<li><span >Excellent command of the English language</span></li>
</ul>
<p align="center" ><span >Please send your CV to the following email address, mentioning the job title (<span >Proposal<span >Engineer):</span></span></span></p>
<p align="center" ><b><span ><a href="mailto:engineeringvacancy2025@gmail.com"><span >engineeringvacancy2025@gmail.com</span></a></span></b></p>
<p><h4>About Taj HR</h4>
<p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p>
<p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p>
<h4>Job summary</h4>
<p>We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p>
<p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Generate new business opportunities for recruitment and HR outsourcing services.</li>
<li>Identify and engage potential clients across different industries.</li>
<li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li>
<li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li>
<li>Understand client hiring and HR operational needs and recommend suitable solutions.</li>
<li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li>
<li>Build and maintain long-term client relationships.</li>
<li>Achieve monthly sales targets and contribute to company growth.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–2 years of experience in B2B sales, business development, or account management.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Experience in lead generation and outbound sales.</li>
<li>Ability to work independently in a remote environment.</li>
<li>Good command of English and Arabic.</li>
<li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li>
<li>Results-driven mindset with a strong focus on achieving targets.</li>
</ul>
<h4>Compensation & benefits</h4>
<ul>
<li>Fixed monthly salary.</li>
<li>Attractive commission scheme based on sales performance.</li>
<li>Fully remote work arrangement.</li>
<li>Career growth opportunities within a growing HR consultancy.</li>
<li>Supportive and collaborative work environment.</li>
</ul>
<p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>
<p><h4>About Taj HR</h4>
<p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p>
<p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p>
<h4>Job summary</h4>
<p>We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p>
<p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Generate new business opportunities for recruitment and HR outsourcing services.</li>
<li>Identify and engage potential clients across different industries.</li>
<li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li>
<li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li>
<li>Understand client hiring and HR operational needs and recommend suitable solutions.</li>
<li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li>
<li>Build and maintain long-term client relationships.</li>
<li>Achieve monthly sales targets and contribute to company growth.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1–2 years of experience in B2B sales, business development, or account management.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Experience in lead generation and outbound sales.</li>
<li>Ability to work independently in a remote environment.</li>
<li>Good command of English and Arabic.</li>
<li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li>
<li>Results-driven mindset with a strong focus on achieving targets.</li>
</ul>
<h4>Compensation & benefits</h4>
<ul>
<li>Fixed monthly salary.</li>
<li>Attractive commission scheme based on sales performance.</li>
<li>Fully remote work arrangement.</li>
<li>Career growth opportunities within a growing HR consultancy.</li>
<li>Supportive and collaborative work environment.</li>
</ul>
<p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your resume in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>As an AI Trainer - Junior Journalist, your work will help train AI models, shaping how they understand and generate human-like text. This isn’t just traditional writing—you’ll be crafting text that teaches AI reasoning, logic accuracy, nuance, and clarity.</p>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Craft original, clear, and fact-checked responses based on project guidelines.</li>
<li>Generate prompts that challenge AI.</li>
<li>Define comprehensive scoring criteria to evaluate the accuracy of the AI’s answers.</li>
<li>Follow style and quality standards to ensure consistency.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit if you are seeking part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Bachelor’s degree in Journalism, Communications, Linguistics, Literature, or Education to ensure a strong understanding of grammar and stylistic features;</li>
<li>At least 1 year of professional experience in Journalism, Communications, PR, etc., with strong skills in critical thinking and working with text in English language;</li>
<li>Strong written English (C1/C2);</li>
<li>Stable internet connection.</li>
</ul>
<h4>How it works</h4>
<p>Apply • Pass qualification(s) • Join a project • Complete tasks • Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $23 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is on the lookout for an experienced Senior iOS Developer to join our talented mobile development team.<br> In this role, you will be responsible for building and maintaining high-performance applications for iOS devices.<br> You will collaborate closely with designers, product managers, and other engineers to create seamless and engaging user experiences.<br> Key Responsibilities: Design, develop, and maintain advanced applications for the iOS platform using Swift and Objective-C.<br> Collaborate with cross-functional teams to define, design, and ship new features effectively and efficiently.<br> Contribute to all phases of the development lifecycle, including analysis, design, coding, testing, and deployment.<br> Identify and fix bugs to ensure optimum application performance and reliability.<br> Continuously discover, evaluate, and implement new technologies to enhance development efficiency.<br> Participate in code reviews, ensuring high code quality and adherence to best practices.<br> Stay updated with the latest industry trends and iOS technologies.<br> Mentor junior developers and provide guidance on best practices in iOS development.<br> Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management and Governance of Organizations policies, procedures, plans and related risk assessments.<br> Class A medical Insurance Requirements: 5+ years of professional experience in iOS application development.<br> Proficiency in Swift and Objective-C, with a deep understanding of iOS frameworks.<br> Solid grasp of design patterns and architectural principles such as MVC, MVVM, or VIPER.<br> Experience with RESTful APIs and integrating third-party libraries.<br> Familiarity with version control systems (e.<br>g., Git) and Agile development methodologies.<br> Strong problem-solving skills and the ability to work independently or in a team environment.<br> Excellent communication skills to collaborate effectively with cross-functional teams.<br> Bachelor's degree in Computer Science, Engineering, or a related field.<br> Experience in building applications using SwiftUI or Combine is a plus.<br> Knowledge of app store submission processes and best practices.<br> Deep Undertanding of UIKit What Makes Your Application Stand Out: Passion for iOS development and a consistent track record of delivering high-quality applications.<br> A self-driven mindset and the ability to take the initiative in improving workflows and processes.<br> Keen interest in optimizing app performance through instrumentation and analytics.<br> Curiosity to explore and experiment with new iOS technologies and frameworks.<br> You implement unit tests and functional tests for tasks.<br> You have high engineering standards and bring consistency to the codebases, infrastructure, and processes Ideally, you’ll also need: Experience with CI/CD tools (e.<br>g., Jenkins, Bitrise).<br> Familiarity with unit testing frameworks like XCTest or Quick.<br> Understanding of user interface design principles and responsive design.<br> Knowledge of performance tuning and optimization techniques for iOS applications.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To ensure efficient & accurate IKEA accounts. Ensure a smooth operation for administering the Company s fiscal affairs in accordance with applicable local guidelines. The department manages the annual audit, annual budget and advises management on all aspects of financial planning. To support the Finance Manager by taking full responsibility of daily accounts, by maintaining the accounts of daily transactions. Key Assignments Responsible for coordinating day to day accounting activities, preparing/ reviewing / posting journal entries, securing the timely update and reconciliation of general ledger accounts; Analyzing financial data and provide insights to the management; Completing monthly, half yearly and yearly closing of books of accounts and finalize the financial and management reports according to the set timelines; Preparing and reviewing financial statements including income statement, balance sheet, cash flow statements in accordance with the International Financial Reporting Standards and reporting to stakeholders; Reviewing and managing accounts payable and receivable and updating master data; Reconciliation and follow up of the company s purchases, sales and payments; Monitoring and following up the bank and cash balances and secure sufficient and optimum level of funds for a smooth operation at all times; Preparation of internal and external ad hoc reports; Preparation of audit schedules and liaise with external auditors to complete the audits of financial statements, filings, and other compliance activities according to the set timelines; Liaise with tax consultants, banks, insurers and other relevant external parties; Secure that all payments to suppliers, co-workers and authorities are done on time and in accordance with the applicable terms and conditions; Lead the team of Accountants and maintain a good coordination with other departments; Participating in projects and support execution to simplify and automate financial operations and reporting; Participating for annual budget preparation process; Supporting and maintaining a connection with local functions and IKEA global functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting or related field</li><li>Fully or part qualification of CA, CIMA, ACCA or CPA equivalent is preferred</li><li>5+ years of experience in accounting</li><li>Proficiency in English language is a must.</li><li>Strong knowledge of IFRSs</li><li>Excellent communication and interpersonal skills</li><li>Experience in leading a team</li><li>Proficient in Microsoft Office, especially in Excel</li><li>Experience with MS Dynamics or other ERP systems is preferred</li><li>Ability to work in a fast-paced environment and meet deadlines</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Contributions Officer reports to the Head External Relations Services Section, (P4). The incumbent of this post provides direct supervision to a number of professional and/or general services staff members. Responsibilities Plans, develops and manages the operations of the Contributions team, including managing the preparation and maintenance of accurate and updated records and data analytics on Agency-wide donor contributions (regular and special contributions, solicited, pledged or contributions received from public and private sources. Oversees the preparation of tailored reports and donor contributions data for specific internal and external audiences, including mid-year Emergency Appeals Report, Annual Operation Report, Annual Financial Statements, Working Group Financing UNRWA (WGFU) and UNRWA s website; manages the preparation of contribution data to support the External Relations and Communications Department (ERCD) outreach efforts and inputs to governing bodies (AdCom) reporting / response to queries such as, historical contribution information and trends, comparative statistics, donor ranking and contribution charts and dashboards; prepares and ensures up to date records and contribution statistics for ERCD inputs to the Agency Resource Mobilization Strategy (RMS) and MidTerm Strategy (MTS), including updated tables for Multi-Year Agreements, funded Priority Projects, comparative tables and charts. Works closely with the Finance Department (Treasury, Accounts and Budget Divisions) to ensure appropriate recording of Agency contributions and reconciliation of records; oversees the Agency s donor funding reports (forecasts, confirmed and received) including cash inflow in coordination with Partnerships Division and certifies accuracy of donor contributions records as needed; plans and manages the month-end and year-end closure activities, including closure instructions, time schedules and activities; follows up on related activities with concerned parties to ensure timely preparation of contribution status and relevant reports. Provides Agency-wide guidance and recommendations to ERCD, Field Offices and Finance Department on contributions pledged, received and in the pipeline; provides advice and recommends corrective actions to amend recordings, where necessary; follows up on all contributions received at Fields and Headquarters. Participates and significantly contributes to the development of ERCD s work plan and provides performance evaluation tools; initiates, reviews and coordinates amendments, as necessary, to various reports, Finance Manual and Finance Technical Instructions used Agency-wide in view of the new contributions related to ERP processes; reviews all aspects of the Grant Module/REACH and participates in the development and implementation of improved systems and procedures. Liaises with the relevant staff to respond to ad-hoc queries from donor representatives and missions on contributions, such as receipts for contributions, bank details, relevant statistics and other relevant information; requests, as necessary, additional information from Departments, Field Offices, Representative Offices, National Committees to maintain accurate and up-to-date records and statistics of the Agency s contributions; provides immediate support to ERCD staff for meetings with representatives of donors, and participates in such meetings when required. Ensures the recording of contributions is in line with donor requirements, including working closely with the Partnerships Division and Senior Projects Officers at HQs and Projects Officers at the field level to obtain necessary information; follows up on forecasted pledges and disbursement dates for recorded contributions, including monitoring contribution receivables. As the Financial Tracking Service (FTS) focal point, manages submission to OCHA/FTS, concerning the Agency s humanitarian contributions and ensures the accuracy of FTS reported figures; oversees compiled information regarding Field Offices and Budget allocation of emergency appeals contributions, follows and requests FTS to make amendments when necessary, in case of mis-reporting by other parties. Acts as ERCD focal point for internal and external audit requests, including providing input, preparing replies and providing supporting documents in addition to compiling replies from other ERCD divisions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and organizing ii. Applying Technical Expertise iii. Deciding and Initiating Action Leadership (as applicable) i. Leading and Supervising ii. Delivering Results</p><p></p></section>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design original computational chemistry problems that simulate real chemistry research workflows;</li>
<li>Create problems requiring Python programming to solve (using numpy, scipy, chemical libraries);</li>
<li>Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks);</li>
<li>Develop problems requiring non-trivial reasoning chains in physical chemistry, quantum chemistry, and molecular modeling;</li>
<li>Base problems on real research challenges or practical applications from chemistry practice;</li>
<li>Verify solutions using Python with standard computational chemistry approaches;</li>
<li>Document problem statements clearly and provide verified correct answers.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for chemistry specialists with experience in Python open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in chemistry or related fields;</li>
<li>Python proficiency for numerical validation. MATLAB, R, C, SQL, Numpy, Pandas, SciPy, domain-specific libraries, Stata, or knowledge of any programming language can be equivalent;</li>
<li>2+ years of professional experience: applied, research, or teaching experience is applicable;</li>
<li>Experience with numerical methods in chemistry;</li>
<li>Familiarity with computational chemistry concepts and methods;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design original computational physics problems that simulate real physics research workflows;</li>
<li>Create problems requiring Python programming to solve (using Numpy, SciPy, Sympy);</li>
<li>Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks);</li>
<li>Develop problems requiring non-trivial reasoning chains in mechanics, electromagnetism, thermodynamics, and quantum mechanics;</li>
<li>Base problems on real research challenges or practical applications from physics practice;</li>
<li>Verify solutions using Python with standard physics simulation libraries;</li>
<li>Document problem statements clearly and provide verified correct answers.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for physicists with experience in Python open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Physics (Theoretical, Experimental, or Computational) or related fields;</li>
<li>Python proficiency for numerical validation. MATLAB, R, C, SQL, Numpy, Pandas, SciPy, domain-specific libraries, Stata or knowledge of any programming language can be equivalent;</li>
<li>2+ years of professional experience: applied, research, or teaching experience is applicable;</li>
<li>Experience with numerical simulation methods;</li>
<li>Ability to design problems that mirror real physics research workflows;</li>
<li>Creative thinking in problem design across diverse physics areas;</li>
<li>Familiarity with physics modeling and approximation techniques;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design original computational statistics problems that simulate real mathematical research workflows;</li>
<li>Create problems requiring Python programming to solve (using Numpy, SciPy, Sympy);</li>
<li>Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks);</li>
<li>Develop problems requiring non-trivial reasoning chains in areas like number theory, combinatorics, graph theory, and numerical analysis;</li>
<li>Base problems on real research challenges or practical applications from mathematical practice;</li>
<li>Verify solutions using Python with standard mathematical libraries;</li>
<li>Document problem statements clearly and provide verified correct answers.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for statistics specialists with experience in Python open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in statistics or related fields;</li>
<li>Python proficiency for numerical validation. MATLAB, R, C, SQL, Numpy, Pandas, SciPy, domain-specific libraries, Stata or knowledge of any programming language can be equivalent;</li>
<li>2+ years of professional experience: applied, research, or teaching experience is applicable;</li>
<li>Strong written English (C1+);</li>
<li>Professional certifications (e.g., CMME, SAS Certifications, CAP) and experience in international or applied projects are an advantage.</li>
</ul>
<h4>How it works</h4>
<p>Apply? Pass qualification(s)? Join a project? Complete tasks? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $39 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Position Purpose</p><br><p>The Guest Relations Agent is responsible for creating memorable guest experiences by delivering personalized, warm, and professional service throughout the guest journey. Acting as the main point of contact for guests, the role ensures that all requests, concerns, and special arrangements are handled efficiently while reflecting Accor's Heartist® culture and brand standards.</p><br><p>Key Responsibilities</p><br><p>Guest Experience</p><br><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL – Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><br><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><br><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><br><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety & Security</p><br><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><br><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1–2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><br><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork & Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming & Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity & Confidentiality</li></ul><p>Physical Requirements</p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback & Online Reviews</li><li>Upselling & Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p><h4>Description</h4>
<p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p>
<p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p>
<p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p>
<p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p>
<h4>Responsibilities:</h4>
<ul>
<li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li>
<li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li>
<li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li>
<li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li>
<li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li>
<li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li>
<li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li>
<li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li>
<li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li>
<li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li>
<li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li>
<li>Proven work experience as a content writer or similar role.</li>
<li>Experience in conducting research and translating complex information into engaging content.</li>
<li>Ability to adapt writing style and tone to different audiences and platforms.</li>
<li>Knowledge of SEO best practices and ability to optimize content for search engines.</li>
<li>Familiarity with content management systems (CMS) and basic HTML.</li>
<li>Strong organizational and time management skills, with the ability to meet deadlines.</li>
<li>Ability to work well in a team and independently.</li>
<li>A passion for cars and the automotive industry.</li>
</ul>
<h4>Benefits</h4>
<ul>
<li>Competitive salary</li>
<li>Flexible working hours</li>
<li>Medical insurance</li>
<li>A friendly and respectful culture.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The incident response team leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.</p>
<p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p>
<h4>Responsibilities</h4>
<p><strong>Incident response leadership</strong><br>
Lead cybersecurity incident response engagements from identification through recovery.<br>
Direct technical response teams during major security incidents, ransomware attacks, and data breaches.<br>
Coordinate containment, eradication, recovery, and remediation activities.<br>
Act as the primary incident commander during major incidents.</p>
<p><strong>Advanced incident investigation</strong><br>
Oversee complex investigations involving malware outbreaks, insider threats, targeted attacks, and data exfiltration incidents.<br>
Validate investigation findings and response recommendations.<br>
Provide technical leadership during high-severity incidents.<br>
Support digital forensics activities where required.</p>
<p><strong>Team management & development</strong><br>
Lead, mentor, and develop incident response analysts.<br>
Conduct technical coaching, performance management, skills development initiatives, and incident response readiness activities.<br>
Support recruitment and onboarding of new team members.<br>
Drive continuous capability development across the incident response function.</p>
<p><strong>Governance & stakeholder management</strong><br>
Serve as the primary customer-facing lead during major incidents.<br>
Provide executive briefings and incident status updates.<br>
Support regulatory, compliance, and reporting obligations.<br>
Ensure adherence to incident response policies, service level agreements, and NCSC operational requirements.</p>
<p><strong>Program development & continuous improvement</strong><br>
Develop and maintain incident response frameworks, playbooks, runbooks, and response procedures.<br>
Lead tabletop exercises and simulation activities.<br>
Conduct post-incident reviews and lessons learned sessions.<br>
Drive improvements to organizational cyber resilience and response capabilities.</p>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do—from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree (minimum) in information technology or a related field.</li>
<li>Minimum 5 years in cybersecurity/information security, including 3 or more years specifically in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Technical command: hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.</li>
<li>Leadership: proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.</li>
<li>Advanced degree in cybersecurity or a related discipline is preferable.</li>
<li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR are preferable.</li>
<li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Incident Response Team Leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments.<br> The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents.<br> This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.<br> Responsibilities: Incident Response Leadership Lead cybersecurity incident response engagements from identification through recovery.<br> Direct technical response teams during Major security incidents, Ransomware attacks and Data breaches Coordinate containment, eradication, recovery, and remediation activities.<br> Act as the primary incident commander during major incidents.<br> Advanced Incident Investigation Oversee complex investigations involving Malware outbreaks, Insider threats, Targeted attacks and Data exfiltration incidents Validate investigation findings and response recommendations.<br> Provide technical leadership during high-severity incidents.<br> Support digital forensics activities where required.<br> Team Management & Development Lead, mentor, and develop Incident Response Analysts.<br> Conduct Technical coaching, Performance management, Skills development initiatives and Incident response readiness activities Support recruitment and onboarding of new team members.<br> Drive continuous capability development across the incident response function.<br> Governance & Stakeholder Management Serve as the primary customer-facing lead during major incidents.<br> Provide executive briefings and incident status updates.<br> Support regulatory, compliance, and reporting obligations.<br> Ensure adherence to Incident response policies, Service level agreements and NCSC operational requirements Program Development & Continuous Improvement Develop and maintain Incident response frameworks, Playbooks, Runbooks and Response procedures Lead tabletop exercises and simulation activities.<br> Conduct post-incident reviews and lessons learned sessions.<br> Drive improvements to organizational cyber resilience and response capabilities.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree (minimum) in information technology or a related field.<br> Minimum 5 years in cybersecurity / information security, including 3 or more years specifically in incident response.<br> At least one valid NCSC-approved IR certification like (ECIH , CCIM, or Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.<br> Technical command.<br> Hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud.<br> Leadership.<br> Proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC.<br> Advanced degree in cybersecurity or a related discipline is preferable.<br> Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR is preferable.<br> Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.<br>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>REQUIRED QUALIFICATIONS<br>Related Work Experience: 6-months related work experience required.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Description</h4>
<p>The incident response analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments. The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.</p>
<p>The role collaborates closely with security operations, threat intelligence, digital forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.</p>
<h4>Responsibilities</h4>
<h4>Incident investigation & response</h4>
<ul>
<li>Respond to security incidents within defined SLAs and escalation procedures.</li>
<li>Perform detailed investigations to determine nature of the attack, scope of compromise, impacted systems, attack vectors, and potential business impact.</li>
<li>Analyze indicators of compromise (IOCs) and attacker activity.</li>
<li>Identify containment, eradication, and recovery actions required to mitigate incidents.</li>
<li>Coordinate incident response activities with internal and customer stakeholders.</li>
</ul>
<h4>Threat analysis & root cause investigation</h4>
<ul>
<li>Conduct in-depth analysis of security incidents and suspicious activities.</li>
<li>Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.</li>
<li>Perform root cause analysis to determine how incidents occurred and identify preventive controls.</li>
<li>Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.</li>
</ul>
<h4>Incident coordination & escalation</h4>
<ul>
<li>Manage incident response activities across multiple technical teams.</li>
<li>Escalate incidents requiring digital forensics support, specialized technical expertise, and malware analysis.</li>
<li>Coordinate communication between technical teams, management, and customer stakeholders.</li>
<li>Support crisis management activities during major incidents.</li>
</ul>
<h4>Documentation & reporting</h4>
<ul>
<li>Prepare detailed incident reports documenting findings, impact assessments, root cause analysis, and remediation recommendations.</li>
<li>Maintain investigation records and evidence documentation.</li>
<li>Support development of executive-level incident summaries and post-incident reviews.</li>
</ul>
<h4>Process improvement & readiness</h4>
<ul>
<li>Support the development and enhancement of incident response playbooks, response procedures, and investigation methodologies.</li>
<li>Participate in tabletop exercises and incident simulations.</li>
<li>Identify opportunities to improve response effectiveness and operational readiness.</li>
</ul>
<h4>Our culture & code of conduct</h4>
<p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behaviour across everything we do - from how we work with each other to how we engage with clients and partners globally.</p>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree or intermediate diploma (minimum) from a recognised institution.</li>
<li>Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.</li>
<li>At least one valid NCSC-approved IR certification like ECIH, CCIM, Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li>
<li>Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.</li>
<li>Exposure to SIEM/SOAR and EDR platforms is preferable.</li>
<li>Experience in an MSSP or SOC environment is preferable.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p>
<p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p>
<h4>Responsibilities:</h4>
<p><strong>1. Financial control & reporting</strong><br>
Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br>
Manage monthly, quarterly, and annual close processes for US entities.<br>
Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br>
Ensure compliance within internal controls and audit standards.</p>
<p><strong>2. Leadership & people management</strong><br>
Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br>
Set clear objectives, performance expectations, and development plans for team members.<br>
Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br>
Ensure effective workload distribution and succession planning within the team.</p>
<p><strong>3. US operations & business partnership</strong><br>
Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br>
Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br>
Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p>
<p><strong>4. Compliance, controls & governance</strong><br>
Ensure strong financial governance and adherence to the company's internal control framework.<br>
Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br>
Implement and enhance process controls to mitigate financial and operational risks.<br>
Support continuous improvement initiatives, including process automation and standardization.</p>
<p><strong>5. Systems & process improvement</strong><br>
Oversee finance-related systems and reporting tools used for US operations.<br>
Drive efficiencies in close, reporting, and reconciliation processes.<br>
Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in Accounting, Finance, or related field (required)<br>
Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br>
Minimum 12–15 years of progressive finance and accounting experience<br>
Proven experience in a controller, senior finance manager, or associate director role<br>
Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br>
Demonstrated experience managing and leading big teams</p>
<h4>Skills:</h4>
<ul>
<li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li>
<li>Strong leadership, people management, and stakeholder engagement skills</li>
<li>Excellent analytical, problem-solving, and decision-making capabilities</li>
<li>Ability to manage complex, multinational finance operations remotely</li>
<li>Strong communication skills with the ability to engage in senior leadership</li>
<li>High level of integrity, attention to detail, and ownership mindset</li>
<li>Proficiency in ERP systems (SAP) and advanced Excel</li>
</ul></p><p></p>