Factory Manager Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs.</p> <p> </p> <p>Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder</p><br><p>Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.</p><br><ul><li>18,000 trained professionals</li><li>350+ locations worldwide</li><li>Fortune 500</li><li>Globally unified systems</li></ul><br>Job Description<br><p>To further develop the Ocean Import product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company’s policy and procedures.</p><br><ul><li>Create and maintain an effective department organization chart, which is designed for flexibility and growth.</li><li>Prepare, execute, monitor and update the department business plan at regular intervals.</li><li>Monitor and improve key departmental productivity.</li><li>Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.</li><li>Have thorough knowledge of the Ocean Import product.</li><li>Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.</li><li>Attend the weekly branch Sales meeting and facilitate discussions on Ocean Import with market updates and trends.</li><li>Take an active role in the transition of new business/ updates to existing business.</li><li>Be open to implementing new system changes and enhancements into your department.</li><li>Grow department Revenue in line with District budget target and management expectations.</li><li>Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the department is showing clean financial accounting throughout all financial reports.</li><li>Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.</li><li>Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others)</li><li>Review and conduct staff appraisals and one on one meeting timely in line with the 3+1 Initiative</li><li>Assist supervisor and key staff with goal setting and monitoring development.</li></ul><br>Qualifications<br><ul><li>Minimum 7 years Expeditors’ or industry experience in the Jordanian Market</li><li>Minimum 3 years team management experience</li><li>Written and verbal communication skills</li><li>Listening skills</li><li>Leadership &amp; Emotional intelligence</li><li>Leading change &amp; Adaptability</li><li>Presentation skills</li><li>Analytical thinking &amp; Strategic Planning</li><li>Problem solving</li><li>English language proficiency</li><li>University or equivalent business qualifications</li></ul><br>Additional Information<br><p>Expeditors offers excellent benefits:</p><br><ul><li>Paid Vacation, Holiday, Sick Time</li><li>Health Plan: Medical</li><li>Life Insurance</li><li>Training and Personnel Development Program</li></ul><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ready to sell cloud at scale across the region? CirrusGo is an Advanced AWS Partner looking for a commercially driven sales leader to own enterprise accounts across Jordan, KSA, and Bahrain - close high-value deals, build C-level relationships, and grow with one of the most trusted AWS practices in the market.</p><p><b>Job Summary</b></p><p>We are looking for a Senior Sales Account Manager to lead strategic cloud sales across Jordan, Saudi Arabia, and Bahrain , driving growth for our AWS cloud solutions portfolio . This is a high-impact role for a commercially strong professional who can manage complex enterprise accounts, open new markets, and build long-term client partnerships across the region.</p><p><b>Key Responsibilities</b></p><ul><li>Own and develop strategic accounts across Jordan, KSA, and Bahrain</li><li>Drive end-to-end sales cycles for AWS Cloud Migration, Modernization, AI &amp; Managed Services solutions</li><li>Identify, develop, and close high-value enterprise opportunities</li><li>Build and maintain executive-level relationships with key stakeholders</li><li>Lead commercial negotiations, pricing, and contract discussions</li><li>Develop regional account strategies and revenue growth plans</li><li>Collaborate with technical teams to design tailored cloud solutions</li><li>Deliver accurate forecasting, pipeline management, and reporting</li><li>Act as a regional commercial lead for cloud sales initiative</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, IT, Engineering, or a related field</li><li>5 7+ years of experience in B2B technology, cloud, or IT solution sales</li><li>Strong understanding of AWS cloud services solutions</li><li>Proven track record of achieving and exceeding sales targets in enterprise environments</li><li>Proven success in regional (GCC) sales environments with experience managing multi-country accounts (Jordan + KSA + Bahrain preferred)</li><li>Strong executive communication, presentation, negotiation, and stakeholder management skills</li><li>Ability to manage complex, high-value deals with long sales cycles and multiple stakeholders</li><li>Experience with CRM tools and pipeline management</li><li>Self-driven, results-oriented, and comfortable working independently across multiple markets</li><li>AWS Certifications (Solutions Architect Associate or Cloud Practitioner) strong advantage</li><li>Experience in cloud consulting, managed services, DevOps, or AI solutions sales strong advantage</li><li>Existing network and relationships in KSA and Bahrain enterprise markets strong advantage</li><li>Experience working with regional or multinational enterprise clients strong advantage</li></ul><p></p></section>

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<p><h4>Our MENA Insurance practice</h4> <p>Our MENA Insurance practice empowers some of the region’s largest insurance companies to solve their most complex business problems and transform their organizations.</p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest insurance companies in MENA and find out why our clients value our insights and experience.</p> <h4>The opportunity</h4> <p>EY Jordan is seeking an experienced manager to join its risk consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on internal audit, insurance regulatory compliance, corporate governance, enterprise risk management (ERM), internal controls, and business continuity management.</p> <h4>Key responsibilities</h4> <strong>Client delivery</strong><br> <li>Lead and manage advisory engagements across internal audit, insurance regulatory compliance, corporate governance, enterprise risk management, internal controls, and business continuity management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> <br> <strong>Project management</strong><br> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> <br> <strong>Technical leadership</strong><br> <li>Provide subject matter expertise in internal audit, insurance regulatory compliance, corporate governance, and enterprise risk management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY’s technical excellence and quality standards.</li> <h4>Skills and experience</h4> <p>Strong knowledge of internal audit standards (IIA), insurance regulatory frameworks, corporate governance, enterprise risk management (COSO and ISO 31000), internal controls, compliance management, business continuity management, operational risk management, three lines model, and risk appetite frameworks.</p> <h4>Qualifications</h4> <li>Bachelor’s degree in accounting, finance, risk management, business administration, economics, actuarial science, or a related field.</li> <li>Minimum 7–10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> <h4>Preferred professional certifications</h4> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 certification</li></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business Understands financial opportunities by surveying restaurant demand. Partners with key individuals in the local community to assess opportunities. Identifies and analyzes competitors. Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. Supports on-site/off-site public relations opportunities to promote the restaurant. Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. Serves as the primary point of contact for restaurant events. Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations Supervises and manages employees. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Conducts daily "taste panels" to educate, drive sales and create sales goals. Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. Monitors compliance with all applicable laws and regulations. Monitors adherence to liquor control policies and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Monitors alcohol beverage service for compliance with local laws. Monitors compliance with all food &amp; beverage policies, standards and procedures, including food handling and sanitation standards. Assists servers and hosts on the floor during meal periods and high demand times. Advocates sound financial/business decision making. Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants.. Addresses guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Verifies corrective action is taken to continuously improve service results. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return). Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities Actively participates in the hiring process to identify the right talent to support the outlet's concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Facilitates the fair and equal treatment of employees. Strives to improve employee retention. Monitors employee attendance of on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our MENA Insurance practice empowers some of the region s largest Insurance companies to solve their most complex business problems and transform their organizations.</p> <p> </p> <p>You will have the opportunity to work alongside a dynamic, experienced team of individuals within the Insurance practice. We want you to learn how to deliver impactful projects and solutions. You will also gain exposure to some of the biggest Insurance companies in MENA and find out why our clients value our insights and experience.</p> <p> </p> The Opportunity <br><p> </p> <p>EY Jordan is seeking an experienced Manager to join its Risk Consulting practice. The successful candidate will lead advisory engagements across the insurance and financial services sectors, focusing on Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management (ERM), Internal Controls, and Business Continuity Management.</p> Key Responsibilities <br><p> </p> Client Delivery <br><p> </p> <ul> <li>Lead and manage advisory engagements across Internal Audit, Insurance Regulatory Compliance, Corporate Governance, Enterprise Risk Management, Internal Controls, and Business Continuity Management.</li> <li>Conduct governance, risk, and compliance reviews and identify opportunities for improvement.</li> <li>Develop policies, frameworks, methodologies, and procedures aligned with regulatory requirements and industry best practices.</li> <li>Facilitate workshops, interviews, and stakeholder discussions.</li> <li>Prepare high-quality reports, presentations, and recommendations for senior management and Boards.</li> <li>Support clients in implementing governance, risk, and compliance enhancements.</li> <li>Ensure engagement deliverables meet EY quality standards and client expectations.</li> </ul> Project Management <br><p> </p> <ul> <li>Manage project plans, budgets, timelines, and resources.</li> <li>Coordinate engagement teams and monitor progress against milestones.</li> <li>Review work performed by team members and provide technical guidance.</li> <li>Manage client communications and engagement governance.</li> <li>Identify and escalate project risks and issues as appropriate.</li> <li>Ensure timely delivery of project outcomes.</li> </ul> Technical Leadership <br><p> </p> <ul> <li>Provide subject matter expertise in Internal Audit, Insurance Regulatory Compliance, Corporate Governance, and Enterprise Risk Management.</li> <li>Stay current with emerging regulatory requirements and industry developments.</li> <li>Support the development of methodologies, templates, and knowledge-sharing initiatives within the practice.</li> <li>Contribute to maintaining EY s technical excellence and quality standards.</li> </ul> Skills and Experience <br><p> </p> <p>Strong knowledge of Internal Audit Standards (IIA), Insurance Regulatory Frameworks, Corporate Governance, Enterprise Risk Management (COSO and ISO 31000), Internal Controls, Compliance Management, Business Continuity Management, Operational Risk Management, Three Lines Model, and Risk Appetite Frameworks.</p> Qualifications <br><p> </p> <ul> <li>Bachelor s degree in Accounting, Finance, Risk Management, Business Administration, Economics, Actuarial Science, or a related field.</li> <li>Minimum 7 10 years of relevant professional experience.</li> <li>Minimum 3 years of experience managing teams and client engagements.</li> <li>Strong report writing, presentation, and stakeholder management skills.</li> <li>Fluent in English and Arabic.</li> </ul> Preferred Professional Certifications <br><p> </p> <ul> <li>CIA</li> <li>CFIRM / CMIRM</li> <li>CRMA</li> <li>CISA</li> <li>CPA / ACCA</li> <li>CFA</li> <li>FRM</li> <li>ISO 31000 Certification</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p><b><br></b></p></div><ul><li><div><b> About the role: </b><br><p>We re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&amp;L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience.<br> <br>This role combines strategic thinking with hands-on execution. You ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE &amp; Jordan, you ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem s fastest-growing businesses.<br> <br>You ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p><b> What You Will Own </b><br> 1. P&amp;L and Commercial Strategy <br><ul> <li> <p> <strong>Full ownership</strong> of the Jordan Shops P&amp;L.</p> </li> <li> <p> <strong>Set and defend category strategy</strong> across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.</p> </li> <li> <p> <strong>Build the annual and quarterly business plans</strong>, reporting performance and forecasts to the GM with public-company rigour.</p> </li> </ul> 2. Merchant and Partner Store Operations <br><ul> <li> <p> <strong>Lead merchant acquisition and account management</strong> across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.</p> </li> <li> <p> <strong>Own partner store operational standards</strong> (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.</p> </li> <li> <p> <strong>Partner with Category and Captain Ops teams</strong> to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p> </li> </ul> 3. Everything App Synergy <br><ul> <li> <p> <strong>Collaborate with Careem Pay</strong> to ensure frictionless checkout and drive wallet adoption across Shops orders.</p> </li> <li> <p> <strong>Partner with Captain Ops</strong> to protect delivery reliability and Captain earnings.</p> </li> <li> <p> <strong>Identify cross-sell opportunities</strong> with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p> </li> </ul> 4. People and Culture <br><ul> <li> <p> <strong>Lead and develop</strong> a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.</p> </li> <li> <p> <strong>Represent Jordan Shops</strong> in regional forums, ensuring local market realities directly inform Group strategy.</p> </li> </ul> What Success Looks Like<br><p> <strong>Growth:</strong> GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.</p> <p> <strong>Efficiency:</strong> Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.</p> <p> <strong>Retention:</strong> A growing, loyal merchant base measured by repeat listings and reduced churn.</p> <p> <strong>Sustainability:</strong> A Captain network that views Careem Shops as reliable, well-paid work.</p> <strong>What We Are Looking For</strong> <ul> <li> <p> <strong>Experience:</strong> 8+ years in commercial, operations, or general management roles ideally within quick-commerce, retail, or on-demand delivery.</p> </li> <li> <p> <strong>Financial Acumen:</strong> Demonstrated P&amp;L ownership with comfort being evaluated on GMV, AOV, and margin.</p> </li> <li> <p> <strong>Market Knowledge:</strong> Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.</p> </li> <li> <p> <strong>Mindset:</strong> A builder's mindset hands-on with data, unfazed by ambiguity, and quick to execute solutions.</p> </li> <li> <p> <strong>Languages:</strong> Arabic and English fluency is preferred.</p> </li> </ul> </div> </li> </ul> <p> <strong>What we ll provide you</strong> </p> <p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</p> <ul> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul> <p> </p> <p> </p></div></section>

<p><h4>About Careem Shops</h4> <p>Careem Shops is a third-party marketplace inside the Everything App, connecting customers to a wide network of local partner stores—including supermarkets, pharmacies, florists, butcheries, electronics shops, pet shops, and more.</p> <p>Every order is picked and packed by the partner themselves, with our Captain network delivering it in 30 minutes. Our mission is simple: simplify and improve lives across the region, one order at a time.</p> <h4>About the role</h4> <p>We’re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience. This role combines strategic thinking with hands-on execution. You’ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE & Jordan, you’ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem’s fastest-growing businesses. You’ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p> <h4>What you will own</h4> <p><strong>1. P&L and Commercial Strategy</strong><br> Full ownership of the Jordan Shops P&L.<br> Set and defend category strategy across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.<br> Build the annual and quarterly business plans, reporting performance and forecasts to the GM with public-company rigour.</p> <p><strong>2. Merchant and Partner Store Operations</strong><br> Lead merchant acquisition and account management across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.<br> Own partner store operational standards (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.<br> Partner with Category and Captain Ops teams to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p> <p><strong>3. Everything App Synergy</strong><br> Collaborate with Careem Pay to ensure frictionless checkout and drive wallet adoption across Shops orders.<br> Partner with Captain Ops to protect delivery reliability and Captain earnings.<br> Identify cross-sell opportunities with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p> <p><strong>4. People and Culture</strong><br> Lead and develop a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.<br> Represent Jordan Shops in regional forums, ensuring local market realities directly inform Group strategy.</p> <h4>What success looks like</h4> <p>Growth: GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.<br> Efficiency: Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.<br> Retention: A growing, loyal merchant base measured by repeat listings and reduced churn.<br> Sustainability: A Captain network that views Careem Shops as reliable, well-paid work.</p> <h4>What we are looking for</h4> <p>Experience: 8+ years in commercial, operations, or general management roles—ideally within quick-commerce, retail, or on-demand delivery.<br> Financial acumen: Demonstrated P&L ownership with comfort being evaluated on GMV, AOV, and margin.<br> Market knowledge: Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.<br> Mindset: A builder's mindset—hands-on with data, unfazed by ambiguity, and quick to execute solutions.<br> Languages: Arabic and English fluency is preferred.</p> <h4>What we’ll provide you</h4> <p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</p> <ul> <li>Work and learn from great minds by joining a community of inspiring colleagues.</li> <li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li> <li>Explore new opportunities to learn and grow every day.</li> <li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li> <li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>As a Compliance Manager at Tarjama&amp;, you will be responsible for ensuring the organization's ongoing compliance with applicable ISO standards, regulatory requirements, and internal governance frameworks.<br> The role leads compliance monitoring, documentation control, internal audit activities, certification maintenance, and implementation of new management system standards, including emerging frameworks related to AI governance, privacy, and business continuity.<br> The Compliance Manager plays a critical role in safeguarding certification status, reducing compliance risks, strengthening internal controls, and promoting a culture of quality, continuous improvement, and regulatory compliance across the organization.<br> Compliance Management &amp; Governance Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.<br> Monitor regulatory changes and assess their impact on the organization.<br> Support the development and continuous improvement of compliance frameworks and governance controls.<br> Internal Audit &amp; Compliance Reviews Develop and lead the annual internal audit program across certified management systems.<br> Conduct audits, report findings, and monitor corrective actions to closure.<br> Evaluate the effectiveness of processes, controls, and compliance activities.<br> Documentation Management &amp; ISO Compliance Compliance Management &amp; Governance Ensure compliance with applicable ISO standards, regulatory requirements, and internal policies.<br> Monitor regulatory changes and assess their impact on the organization.<br> Support the development and continuous improvement of compliance frameworks and governance controls.<br> Internal Audit &amp; Compliance Reviews Develop and lead the annual internal audit program across certified management systems.<br> Conduct audits, report findings, and monitor corrective actions to closure.<br> Evaluate the effectiveness of processes, controls, and compliance activities.<br> Documentation Management &amp; ISO Compliance Manage and maintain the organization’s controlled documentation system across multiple ISO certifications, ensuring all documents are properly created, reviewed, approved, and archived.<br> Plan and execute scheduled reviews of policies, procedures, and work instructions in line with ISO requirements and internal governance timelines.<br> Ensure timely updates of documentation following process changes, regulatory updates, audit findings, or operational improvements.<br> Collaborate with process owners to ensure all operational changes are accurately reflected in controlled documentation.<br> Certification &amp; Standards Management Coordinate surveillance, recertification, and external audits.<br> Support the implementation and maintenance of ISO standards, including ISO 9001, ISO/IEC 42001, ISO 27001, ISO 27701, and ISO 22301.<br> Act as the primary liaison with certification bodies and external auditors.<br> Risk, Non-Conformance &amp; Continuous Improvement Manage compliance risks, non-conformances, and corrective action processes.<br> Facilitate root cause analysis and drive continuous improvement initiatives across the organization.<br> Training, Reporting &amp; Stakeholder Support Deliver compliance awareness and training programs.<br> Prepare compliance reports, audit summaries, and management review inputs.<br> Provide guidance to stakeholders on compliance requirements and best practices.<br> Qualifications: Bachelor's degree in Quality Management, Business Administration, Engineering, Information Systems, Risk Management, or a related field.<br> Professional certification as an ISO 9001 Lead Auditor is required.<br> Minimum of 8 years of experience in compliance management, quality management, governance, risk management, or a related field.<br> Proven experience in planning, conducting, and managing internal audit programs.<br> Hands-on experience managing ISO-certified management systems and compliance frameworks.<br> Experience coordinating external audits, certification activities, and regulatory compliance reviews.<br> Strong knowledge of ISO standards, particularly ISO 9001, with familiarity with ISO 27001, ISO/IEC 42001, ISO 27701, and ISO 22301 considered an advantage.<br> Experience in document control, policy development, and management system documentation.<br> Knowledge of risk management, corrective action processes, and continuous improvement methodologies.<br> Strong analytical, problem-solving, and organizational skills.<br> Excellent communication, stakeholder management, and training facilitation skills.<br> Proficiency in Microsoft Office applications and document management systems.<br> Experience within technology, AI, professional services, or other regulated industries is preferred.<br> Additional certifications related to auditing, compliance, information security, privacy, or AI governance are considered an advantage.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p><h4>Job description</h4> <p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p> <ul> <li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li> <li>Program resource planning.</li> <li>Develop ongoing staffing capacity and long-term staffing plans.</li> <li>Recruit staff as necessary to meet business demand.</li> <li>Assign appropriate personnel to projects and programs.</li> <li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li> <li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li> <li>Manage the annual performance review process, compensation reviews, and career development process.</li> <li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li> <li>Understand and manage resources to program manager’s budget and schedule.</li> <li>Determine the department or team's strategy for completing a task.</li> <li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li> <li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li> <li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li> <li>Establish cost and schedule targets for team members.</li> <li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li> <li>Support contract negotiations and fact finding as requested by program management.</li> <li>Provide credible technical insight and leadership within electrical engineering.</li> <li>Contribute to technology roadmap planning.</li> <li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li> <li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li> <li>Be a champion for the quality and continuous improvement of technical processes.</li> <li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li> <li>Establish processes and benchmarks for measuring team and process performance.</li> <li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li> </ul> <p><strong>Compensation range:</strong> $150,500 - $195,600</p> <p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p> <h4>Skills and experience</h4> <ul> <li>Bachelor's degree in electrical engineering.</li> <li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li> <li>Be a leading subject matter expert in the electrical engineering field.</li> <li>Working knowledge of Altium and SolidWorks.</li> <li>Ability to resolve complex issues in creative and effective ways.</li> <li>Ability to provide strategic direction for projects and programs in area of expertise.</li> <li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li> <li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li> <li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li> <li>Willingness to travel up to 10% in support of program and business efforts.</li> <li>Ability to obtain a Secret level clearance.</li> </ul> <h4>Citizenship requirements</h4> <p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p> <h4>Drug-free workplaces</h4> <p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p> <h4>Benefits</h4> <p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p> <p>Highlights include:</p> <ul> <li>Medical, vision, and dental insurance for employees and dependents.</li> <li>Generous paid time off, including 8 designated holidays.</li> <li>401(k) with employer contributions.</li> <li>Tuition assistance and student loan assistance.</li> <li>Wellness and employee assistance resources.</li> <li>Employee stock purchase opportunities.</li> <li>Short-term and long-term coverage.</li> </ul> <h4>About us</h4> <p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p> <p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>About the Role:</span></b><span><br> We are seeking a highly experienced and strategic Logistics &amp; Forwarding Manager to lead our forwarding operations. This role is pivotal in driving efficiency, profitability, and growth. The ideal candidate will possess deep expertise in multi-modal transportation and a robust network within the Jordanian market and the wider international logistics community.</span></p><br><p><span>You will not only oversee the operational execution of shipments but will also play a critical commercial role</span><span>partnering closely with the sales department to secure business and leveraging your negotiation skills to secure the best transporter deals and competitive rates from providers.</span><br></p><br><span>​</span><br><br><p><b><span>Key Responsibilities:</span></b><br></p><br><p><b><span>Pricing &amp; Procurement by ensuring:</span></b><br></p><br><ul><li><span>All sales requests are attended to, and freight rates are obtained and negotiated from the most suitable agents, shipping lines, and carriers are contacted for competitive rates.</span><br></li><li><span>The best logistics and transport providers are secured to optimize cost at the needed service levels.</span><br></li><li><span>The profitability of offers and that the pricing aligns with market trends and company financial goals.</span><br></li></ul><p><b><span>Operational Excellence (Multi-Modal)</span></b><br></p><br><ul><li><span>Oversee end-to-end forwarding operations across Land (In-land &amp; Out-land), Airfreight (Import &amp; Export), and Ocean Freight (Import &amp; Export).</span><br></li><li><span>Manage the entire shipping lifecycle including booking, documentation, and cargo tracking to ensure adherence to timelines.</span><br></li><li><span>Develop and implement operational policies to enhance efficiency, quality, and service delivery.</span><br></li></ul><p><b><span>Relationship Management (Internal &amp; External)</span></b><br></p><br><ul><li><b><span>Internal:</span></b><span> Collaborate closely with the Sales department to support business development.&nbsp;</span><br></li><li><b><span>External:</span></b><span> Leverage and expand strong relationships with international networks, international/local agents, and shipping lines in Jordan.</span><br></li><li><span>Maintain excellent rapport with clients, ensuring swift resolution of requests, complaints, and problems.</span><br></li></ul><p><b><span>Compliance, Documentation, &amp; Financial Control</span></b><br></p><br><ul><li><span>Ensure strict compliance with international and local shipping regulations, including customs requirements and trade agreements.</span><br></li><li><span>Oversee the preparation and verification of essential shipping documents (Bills of Lading, Commercial Invoices, Certificates of Origin).</span><br></li><li><span>Manage the departmental budget, monitor operational costs, and identify cost-reduction opportunities.</span><br></li><li><span>Prepare and analyze performance reports (revenue, costs, efficiency metrics) and manage risk mitigation strategies, including insurance and claims handling.</span><br></li></ul><span>​</span><br><br><br><span>Requirements</span><p><b><span>Qualifications &amp; Experience:</span></b><br></p><br><ul><li><b><span>Experience:</span></b><span> Minimum of 10-12 years of progressive experience in freight forwarding, specifically managing Land, Air, and Ocean operations (Import &amp; Export).</span><br></li><li><b><span>Industry Knowledge:</span></b><span> Strong knowledge of the local Jordanian logistics market, including key shipping lines, customs regulations, and local agents.</span><br></li><li><b><span>Network:</span></b><span> Established relationships with international networks and local service providers is essential.</span><br></li><li><b><span>Leadership:</span></b><span> Proven experience leading and developing a team.</span><br></li><li><b><span>Negotiation:</span></b><span> Strong commercial acumen with a proven track record of negotiating the best rates and terms with transporters, carriers, and agents.</span><br></li><li><b><span>Commercial Mindset:</span></b><span> Ability to work cross-functionally with Sales and Marketing to support revenue growth.</span><br></li></ul><p><b><span>Key Competencies:</span></b><br></p><br><ul><li><span>Strategic Planning &amp; Analytical Thinking.</span><br></li><li><span>Strong Communication &amp; Interpersonal Skills.</span><br></li><li><span>Problem-Solving &amp; Crisis Management.</span><br></li><li><span>Financial &amp; Budgetary Management.</span><br></li><li><span>Customer-Centric Approach.</span><br></li><li><span>Excellent Follow-up Skills.</span><br></li></ul><br><span>Benefits</span><p><b><span>What We Offer:</span></b><br></p><br><ul><li><span>Competitive salary package.</span><br></li><li><span>Leadership opportunity in a dynamic environment.</span><br></li></ul><ul><li><span><span><span>The chance to manage a diverse and complex supply chain network</span></span><br></span></li></ul><br> </div>

<p><h4>Description</h4> <p>Open is an AI customer support platform that helps enterprise businesses automate customer interactions at scale. Working at the intersection of software, support operations, and AI, the team focuses on building practical solutions that improve how customers are supported and how internal teams operate.</p> <p>As a CSM (Customer Success Manager), you will play a key role in helping customers adopt the platform successfully and get long-term value from it. This role sits close to both customers and internal teams, with a strong focus on implementation, coordination, and operational clarity. You will help shape a smooth post-sales experience while supporting complex customer needs and ensuring technical and business stakeholders stay aligned.</p> <h4>Responsibilities</h4> <ul> <li>Onboard customers and ensure successful platform implementation, serving as a liaison between customers and engineering.</li> <li>Manage integrations with ticketing systems and workflows, and establish clear work processes.</li> <li>Lead complex technical onboarding involving API integrations, system design, and data migrations.</li> <li>Resolve escalations as primary technical contact, collaborating with engineering to fix bugs.</li> <li>Advise on security protocols, authentication, and infrastructure scaling best practices.</li> <li>Audit usage data to optimize platform performance and identify underutilized features.</li> <li>Translate technical documentation into clear training resources for non-technical teams.</li> <li>Conduct business review health checks to align product performance with client goals.</li> <li>Proactively monitor customer health to prevent churn and identify growth opportunities.</li> <li>Drive account growth by identifying expansion options and secure renewals by demonstrating ROI.</li> <li>Advocate for customers by converting feedback into structured product feature requests.</li> </ul> <h4>Requirements</h4> <ul> <li>3-5 years of Customer Success Manager experience onboarding enterprise customers, managing post-sales relationships in SaaS, working in startup environments, and handling technical integrations with ticketing systems.</li> <li>Experience with CRM tools such as Salesforce or HubSpot, along with workflow automation tools.</li> <li>Experience using AI tools, including prompt engineering and AI-based integrations.</li> <li>Experience with project scoping, structured implementation processes, and creating onboarding playbooks that define clear work processes and workflows.</li> <li>Experience managing senior stakeholders and acting as a bridge between customers and engineering, including coordinating across engineering, support, and product teams.</li> <li>Availability during CET business hours and flexibility to support enterprise customers across different time zones.</li> <li>Bachelor's degree in business, communications, computer science, or a related field is a plus.</li> <li>Domain experience in enterprise SaaS, AI customer support, or support operations is a plus.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction — we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory — early team members grow into leadership as we scale globally.</li> <li>Real ownership — your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team — no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation — top-of-market salary plus equity and full benefits.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assistant Manager, Customs Clearance Company: Nestl Jordan POSITION SUMMARY Administrate delivery of all cargo, process of all custom releases, monitor all receivables and ensure work within required timeframe. Assist Import supervisor to resolve all transactional issues. Manage all cargo custom clearance and ensure full alignment with the intermarket supply team and relevant stakeholders (DSP - Transport team - Physical Logistics team). Managing the relationship with customs authorities &amp; local customs agent. Up to date knowledge about all regulations related to all authorities involved in the clearance. A DAY IN THE LIFE 'Execute all the steps for clearance of Raw/Packaging Materials and Finished Goods 'Monitor the shipments arrival, maintain status report for all shipments and obtain delivery orders from the shipping lines and forwarding companies 'Obtain any permissions required for clearance 'Proactively check and follow status of shipping documents, update the KPI on a weekly basis and present and address documents errors/delays within the right forums 'Monitor and track inland transit of shipments. Ensure on time customs sampling and follow with laboratories to receive the test result at the earliest Ensure on time customs declaration of the shipments, check and validate the goods information in it Coordinate shipements and sampling with JFDA and all relevant local and transit authorities Daily follow up on Lane status and release timelines. 'Track and forecast goods delivery timing and share the weekly deliveries with the stakeholders Coordinate all deliveries to Nestl s Warehouse/DC Coordinate with DSP Team on prioritization of the clearance and testing shipment to ensure supply as needed Coordinate with Warehouse Team on the arrival of shipments and any handling of sampling needed 'Validate all local clearance charge invoices 'Monitor and coordinate with 3rd party clearance companies to work according to Nestl s strategies and requirement. 'Resolve discrepancies, reduce delays and expedite delivery. 'Manage DO extension if delay in pulling the container or deposit empty container back to port 'Ensure correct HS code is used for clearing the product and coordinate with HO in case of doubts</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What will make you successful At least 3 years relevant and successful operational experience in one or more of the following: - Import - Logistic 1- Knowledge on HS code , existing custom duty agreements between receiving country and supplier 2. Network with custom officers and municipality representative in receiving country 3. Core knowledge of the 10 Corporate Business Principles and expert knowledge in our areas of responsibility. (mandatory - do not remove or change) 4. Knowledge of the WHO International Code of Marketing of Breast-milk Substitutes &amp; the FTSE4Good responsible investment index. (mandatory - do not remove or change). 5.Knowledge of SAP transactions related to shipment tracking 6. Knowledge in best practice, principles and regulation of Quality, Safety, Health and Environment</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant &amp; Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food &amp; Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Summary We re looking for a Ast Category Manager to join the team and focus on growing our own Grocery Store tMart , which is the region s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><p>What s On Your Plate?</p><ul><li>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.</li><li>Responsible for monitoring the economic performance of the Fruits &amp; Vegetables categories across sales, gross margin, profit and loss and consistency with the company &amp; commercial strategy.</li><li>Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.</li><li>Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.</li><li>Reviewing and resolving any issues with local suppliers by regular visiting the suppliers warehouse.</li></ul><p>Assortment:</p><ul><li>Monitoring the daily availability list and ensuring new seasonal items are regularly listed by the supplier.</li><li>Ensuring cost efficiency across our consumers that meets their needs/wants.</li><li>Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.</li><li>Providing regional teams with information regarding products and quantities needed for international and regional contracts.</li><li>Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.</li><li>Regular market visits to check the assortment available in the country and pushing our suppliers to source them for us.</li></ul><p>Price:</p><ul><li>Pricing the items based on Ministry pricing guidelines of Fruits &amp; Vegetables on a daily basis.</li><li>Collecting market prices and conducting country price audits.</li></ul><p>Promos:</p><ul><li>Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.</li><li>Developing the country promotion calendar.</li><li>Following up and ensuring effective execution of all activities required for each promotional event.</li><li>Analyzing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.</li></ul><p>Quality:</p><ul><li>Regular Tmart Stores visits to ensure the quality of Fruits &amp; Veg provided by our suppliers is as per our requirement and SOP.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What Did We Order?</h2><ul><li>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.</li><li>You have built teams and led cross-functional projects at scale.</li><li>You are very detail-oriented, and structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</li><li>You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short-staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.</li><li>You can interact with senior-level executives and can manage the expectations of multiple stakeholders.</li><li>You are someone energized by the unknown and look forward to learning each day on the job.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>You have excellent analytical and communication skills and always like to be hands-on with several tools.</li><li>Additionally, you have robust interpersonal and intercultural skills.</li><li>You can inspire several teams and stakeholders to rally behind a mission.</li><li>Language skills: Fluent in English mandatory &amp; Arabic can be a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PROFILE Title Economic Empowerment Programme Manager Functional Area Programme Reports to Head of Programme and Strategy Location Amman, Jordan Travel required As Required Effective Date ASAP Grade Level 16 The organization Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in governorates in the centre, north and south regions as well as host communities and Azraq camp ROLE PURPOSE The Economic Empowerment Programme Manager leads the technical implementation and programme management of Plan Jordan's Skills, Opportunities and Youth Economic Empowerment (SOYEE) programming now repositioned under the broader Economic Empowerment thematic area. The post holder is part of the Programs Department, reporting to the Head of Programme and Strategy, and contributes to both programme implementation and business development. The Economic Empowerment Programme Manager provides technical leadership and quality assurance across Plan Jordan's economic empowerment portfolio, while simultaneously holding full programme management accountability including budget holding, grant compliance, work plan management and direct supervision of assigned staff and partners. The role covers four interconnected technical areas: • Youth livelihoods and vocational skills: equipping vulnerable young people particularly young women, refugees and marginalised youth with market-relevant technical, soft and digital skills to access decent work. • Entrepreneurship and self-employment: supporting young people to establish and sustain micro and small enterprises through business development services, mentorship and access to finance linkages. • Financial inclusion: strengthening young people's financial literacy, access to savings mechanisms and linkages to financial service providers. • Private sector engagement: building strategic partnerships with employers, private sector actors and vocational training institutions to create demand-driven pathways to employment and self-employment for young people. The role also contributes to Plan Jordan's SOYEE Centre of Excellence a regional shared services platform hosted by PIJO by ensuring that programme evidence, tools and learning from Jordan's economic empowerment portfolio feed into the Centre's knowledge base and regional positioning. Dimensions of the Role • Reports to the Head of Programme and Strategy (HoPS) and is a member of the broader Programme team. • Directly supervises: project officers, field staff and partner focal points assigned to economic empowerment projects . • Holds budget holder accountability for all economic empowerment grants assigned to this position. • Covers Plan Jordan's full operational footprint across host communities and Azraq Refugee Camp. • Works closely with the Impact and Research Manager, Head of Resources Mobilisation, Head of Operations and Finance and PMU to ensure integrated delivery. • Contributes to the SOYEE Centre of Excellence as a technical resource, supporting regional knowledge sharing and evidence generation. Accountabilities 1. Technical Leadership Economic Empowerment Programming • Lead the technical design, adaptation and implementation of Plan Jordan's economic empowerment programming across all intervention modalities vocational skills, livelihoods, entrepreneurship, self-employment and financial inclusion ensuring approaches are market-relevant, gender-transformative and contextually appropriate for both host community and refugee youth. • Ensure skills and training programmes are aligned with Jordan's labour market demands and respond to the specific barriers faced by young women, youth with disabilities and refugee youth, integrating cross-cutting aspects including digital literacy, green skills, social and financial literacy, and disability inclusion. • Lead on the design and delivery of capacity-building programmes and contextualised training materials for staff, implementing partners and government counterparts across all economic empowerment modalities. • Oversee the quality of training and programme delivery by partners, ensuring minimum quality standards are consistently met across all modalities in-person, community-based and digital. • Lead the integration of financial literacy and financial inclusion components, ensuring young people particularly young women develop the knowledge, skills and access to manage their finances andengage with formal financial systems, including linkages to financial service providers, savings groups, microfinance institutions and digital payment platforms adapted to Jordan's regulatory context. • Lead the technical design and implementation of entrepreneurship and self-employment components, including business development services, mentorship, incubation support and access to finance linkages actively addressing social norms, mobility barriers and systemic constraints that limit young women's participation in enterprise. • Lead Plan Jordan's private sector engagement strategy, building and maintaining strategic partnerships with employers, private sector companies, industry associations and TVET institutions to create demand-driven pathways to decent work, including internship placements, on-the-job training arrangements, job fairs and employment matching services. • Conduct regular labour market assessments and employer consultations to ensure Plan Jordan's skills programming remains aligned with private sector demand, and work with the Head of Resources Mobilisation to identify corporate partnerships and private sector co-investment opportunities. • Coordinate with the Ministry of Labour, TVET institutions and other relevant government bodies on skills standards, certification, policy alignment and technical assistance. • Support the documentation and dissemination of programme models, success stories and lessons learned to inform programme improvement and advocacy. 2. Programme Management and Grant Accountability&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h4>Technical expertise, skills and knowledge</h4><p>Essential</p><ul><li>Bachelor's degree Master's preferred in Economics, Business Administration, Social Sciences, International Development, or a related field.</li><li>Minimum 5-7 years of progressively responsible professional experience in youth economic empowerment, livelihoods, TVET or related programming; at least 5 years in field-based roles in an NGO or INGO environment.</li><li>Demonstrated technical expertise in at least three of the following areas: youth livelihoods, vocational skills development, entrepreneurship and business development, financial inclusion, private sector engagement, labour market analysis.</li><li>Demonstrated experience in programme management including budget holding, work plan management, grant compliance and donor reporting across institutional donors.</li><li>Strong understanding of the Jordan labour market context, including barriers to youth employment, TVET system, and regulatory environment for refugee economic participation.</li><li>Proven experience in private sector engagement including employer partnerships, demand-driven skills programming and labour market linkages.</li><li>Demonstrated commitment to gender-transformative programming and understanding of the specific barriers faced by young women and girls in accessing economic opportunities.</li><li>Strong facilitation skills and demonstrated experience in designing and delivering capacity-building programmes for staff, partners and government counterparts.</li><li>Proven experience managing and developing teams, including setting objectives, conducting appraisals and supporting staff development.</li><li>Excellent negotiation, coordination and representation skills with government, private sector and donor stakeholders.</li><li>Excellent reporting skills with strong command of spoken and written English and Arabic.</li><li>Commitment to Plan International's global policies on Safeguarding Children and Young People, and on Gender Equality and Inclusion.</li></ul><p>Desirable</p><ul><li>Experience with Plan International's Economic Empowerment / SOYEE framework, tools and global standards.</li><li>Familiarity with the SOYEE Centre of Excellence and Plan International's regional economic empowerment positioning.</li><li>Experience in digital skills and green skills programming.</li><li>Knowledge of financial service provider landscape in Jordan including microfinance and digital payment platforms.</li><li>Experience with donor reporting requirements for Danida, EU, FCDO, Novo Nordisk Foundation and similar institutional donors.</li><li>Familiarity with SAP or equivalent ERP systems for budget monitoring.</li><li>Experience working with refugee populations and understanding of the legal and regulatory framework governing refugee economic participation in Jordan.</li></ul><p></p></section>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>