Female Nurse Jobs in Jordan
5786 Jobs Found
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Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b>: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal & written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p><p></p></section>
Jordan
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<span>The Incident Response Analyst is responsible for investigating, containing, eradicating, and supporting the recovery of cybersecurity incidents across customer and enterprise environments.<br> The role plays a critical part in minimizing business impact from cyber threats by coordinating response activities, performing technical investigations, and supporting the continuous improvement of incident response capabilities.<br> The role collaborates closely with Security Operations, Threat Intelligence, Digital Forensics, and customer IT teams to identify attack vectors, contain threats, and strengthen organizational resilience against future incidents.<br> Responsibilities: Incident Investigation & Response Respond to security incidents within defined SLAs and escalation procedures.<br> Perform detailed investigations to determine Nature of the attack, Scope of compromise, Impacted systems, Attack vectors and Potential business impact Analyze indicators of compromise (IOCs) and attacker activity.<br> Identify containment, eradication, and recovery actions required to mitigate incidents.<br> Coordinate incident response activities with internal and customer stakeholders.<br> Threat Analysis & Root Cause Investigation Conduct in-depth analysis of security incidents and suspicious activities.<br> Identify vulnerabilities, attack techniques, and security gaps contributing to incidents.<br> Perform root cause analysis to determine how incidents occurred and identify preventive controls.<br> Analyze attacker tactics, techniques, and procedures (TTPs) using industry frameworks such as MITRE ATT&CK.<br> Incident Coordination & Escalation Manage incident response activities across multiple technical teams.<br> Escalate incidents requiring Digital Forensics support, Specialized technical expertise and Malware analysis Coordinate communication between technical teams, management, and customer stakeholders.<br> Support crisis management activities during major incidents.<br> Documentation & Reporting Prepare detailed incident reports documenting Findings, Impact assessments, Root cause analysis and Remediation recommendations Maintain investigation records and evidence documentation.<br> Support development of executive-level incident summaries and post-incident reviews.<br> Process Improvement & Readiness Support the development and enhancement of Incident response playbooks, Response procedures and Investigation methodologies Participate in tabletop exercises and incident simulations.<br> Identify opportunities to improve response effectiveness and operational readiness.<br> Our Culture & Code of Conduct: At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity.<br> We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence.<br> All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behaviour across everything we do — from how we work with each other to how we engage with clients and partners globally.<br> Bachelor's degree or intermediate diploma (minimum) from a recognised institution.<br> Minimum 3 years experience in cybersecurity / information security, including 1 or more years in incident response.<br> At least one valid NCSC-approved IR certification like (ECIH, CCIM, Blue Team Level 2) or another equivalent certification in the same field that is approved by the NCSC.<br> Practical skills in log analysis, endpoint and network investigation, malware triage, and use of IR tooling.<br> Exposure to SIEM/SOAR and EDR platforms is preferable.<br> Experience in an MSSP or SOC environment is preferable.<br></span> </div>
Jordan
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<p><b> About ACTED:</b></p><p>ACTED is committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. The commitment of ACTED and that if our teams are guided by 4 core values: (1) Responsibility: we ensure the efficient and responsible delivery of humanitarian aid with the means and the resources that have been entrusted to us. (2) Impact: we are committed to having the most sustainable impact on the communities and the people with whom we engage. (3) Enterprising spirit: we are enterprising and engage in our work with a spirit that creates value and overcomes challenges. (4) Inspiration: we strive to inspire all those around us through our vision, values, approaches, choices, practice, actions, and advocacy.</p><p><b>ACTED’s Greening Strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><b>ACTED PSEAH Policy:</b></p><p>(Admin/HR Volunteer]) has the responsibility to adhere and commit to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment) always. Like all managers and coordinators, the have the responsibility for ensuring that measures to prevent SEAH are implemented and regularly monitored. They should ensure that staff under his/her supervision/management understand and comply with ACTED PSEAH policy and have completed the mandatory training courses according to the Code of Conduct and the PSEAH Policy. The (Admin/HR Volunteer]) should promote an environment to help prevent sexual harassment, exploitation, and abuse both at the office and in the field and report any misconducts or SEAH issues appropriately according to ACTED’s procedures.</p><ul><li>Acted has a zero-tolerance approach to sexual exploitation, abuse and harassment (SEAH) and strives to recruit those who share our values.</li><li>All candidates will be subject to a pre-employment check that includes satisfactory references, screening, and criminal checks in line with legal requirements.</li><li>All candidates who have been offered a position will sign and respect Acted’s Code of Conduct and related policies as part of their work contract. All staff are expected to abide by the standards of behavior outlined in those documents.</li><li>Managers will have a special responsibility to foster a safe environment.</li></ul><p>Misconduct can lead to serious disciplinary sanctions.</p><p><br></p><p><b><u>Job Purpose:</u></b></p><p>The Admin/HR Volunteer is responsible for various duties and responsibilities in collaboration with HR team as mentioned below.</p><p><b>DUTIES AND RESPONSIBILITIES:</b></p><p>Administration: </p><p><b>1.Filing & Scanning </b>:</p><p>The Admin/HR Volunteer shall be in charge of ensuring that there is an accurate and efficient filling system, in line with ACTED’s requirements, in hard and soft copy. H/She shall also be in charge of ensuring that the documentation in Capital office is properly conducted.</p><p>In this regard, H/She shall put in place accurate folders (CVs, contracts, attendance sheets…) notably personal folders as follows:</p><p> </p><p>· Create personal folders for national / international staff Physical and soft copy. </p><p>· Keep track and update the personnel file regularly.</p><p>· Ensure all personnel files are well scanned and archived on share point.</p><p>· Manage all exit files to be well stored and organized. </p><p>· Ensure confidentiality of personal folders.</p><p>· Keep all the documents organized on <b>Archive 2.0 system</b> – taking in consideration this is the most important part.</p><p><br></p><p><b>2.Follow up with compliance department:</b></p><p>· Work together with the compliance department to handle documents required for audits.</p><p>· Assist the compliance department by providing any documents they need by coordinating with the HR team.</p><p>· Make sure that all the documents are returned by the compliance department.</p><p><br></p><p><b>3.Work permits, residency & Visa: </b></p><p>·Prepare official letters for Embassies & other relevant governmental offices for various purposes (Visa request, Work permit request, bank signatories).</p><p>· Track the visa renewal process, arrange and accompany international staff to the police station for visa extensions, and ensure the visa tracker sheet is updated daily.</p><p><br></p><p><b>4. Upon request support HR team:</b></p><p>The HR Volunteer might be requested to support in of support emergencies, high workload periods, or any specific situation that would require an unusual workload in HR department. </p><p><br></p><p> </p><p> </p><p> </p><p><br></p><p><br></p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>QUALIFICATIONS;</b></p><p>· At least a bachelor’s degree in business administration, Management or any other relevant field .</p><p>· Previous experience in NGO/INGO is preferred) Especially in Admin tasks).</p><p>· Familiar with the governmental transactions & process.</p><p>· Excellent written and oral communication skills in English language. </p><p>· Work under pressure against strict deadlines.</p><p>· Good organizational and prioritization skills.</p><p>· Good Microsoft Office, Microsoft Excel.</p><p>.Excellent spoken and written English communication skills.</p><p>Strong interpersonal skills, and Patience and endurance skill.</p></div>
St. Regis
Jordan
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY <br>This position overlooks The St. Regis Amman Hotel, W Amman Hotel, Al Manara Luxury Collection and Westin Saraya Aqaba<br>Leads inventory management and analysis activities and staff in a given hotel or multi-property market. Manages pricing, positioning and inventory for hotel or hotels within area of purview. Monitors all processes associated with demand, revenue, inventory, forecasting and opportunity analysis. Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders. Acts as primary contact and maintains productive relationships with all stakeholders, including hotel General Managers, sales leaders, franchisees and owners.<br>CANDIDATE PROFILE <br>Education and Experience<br>A degree in a relevant business discipline preferred or demonstration of equivalent work experience.<br>CORE WORK ACTIVITIES<br>Managing Revenue Management Projects and Strategy <br>• Determines sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities.<br>• Monitors the annual pricing process for transient, group and catering rooms, and function space.<br>• Establishes and maintains effective dynamic and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Prepares sales strategy meeting agenda, monitors preparation of supporting documentation and leads property meetings.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities and aims to increase profitability of the organization.<br>• Manages room authorizations, rates and restrictions.<br>• Utilizes brand’s revenue management systems and tools to ensure that revenue and profit are maximized.<br>• Prepares budgets for transient, group and catering.<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Serves as a demand expert for team members, GMs, and regional stakeholders<br>• Verifies that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Promotes and protects brand integrity and positioning.<br>• Participates in quarterly regional reviews.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Verifies property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of property room and catering revenues.<br>• Performs regular quality checks to verify strategies are implemented correctly and producing desired results, ensuring any gaps are identified and addressed.<br>Analyzing and Reporting Revenue Management Data<br>• Actively participates in the weekly and long range forecasts.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Uses computers and computer systems (including hardware and software) to, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms for prescribed timeframes.<br>• Prepares revenue and profit opportunity analysis.<br>• Provides revenue analysis functional expertise and leadership to general managers, property leadership teams and sales leaders.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Assists with account diagnostics process and validates conclusions.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Checks distribution channels regularly for hotel positioning, information accuracy and competitor positioning<br>Building Successful Relationships<br>• Develops and manages internal and external key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to all stakeholders.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Develops strong partnerships and relationship with regional team members to successfully achieve regional goals and priorities.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns on a continuous bases.<br>• Verifies regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE: Cisco: CCNA Security ( Cannot be used as a dual qualifier) Cisco: CCNP Security ( Cannot be used as a dual qualifier) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner</p><p>COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-P: DevNet Professional Cisco: CCIE: Collaboration Cisco: CCIE: Enterprise Infrastructure Cisco: CCIE: Enterprise Wireless Cisco: CCIE: Routing & Switching Cisco: CCIE: Security Cisco: CCIE: Service Provider Cisco: CCNA Cisco: CCNA: Routing and Switching Cisco: CCNA: Security ( Cannot be used as a dual qualifier ) Cisco: CCNA: Service Provider Cisco: CCNP: Collaboration Cisco: CCNP: Enterprise Cisco: CCNP: Routing & Switching Cisco: CCNP: Security ( Cannot be used as a dual qualifier ) Cisco: CCNP: Service Provider</p><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p>SUPERVISORY / BUDGETARY RESPONSIBILITIES At least two years of supervisory or lead experience is preferred. Update proprietary applications regarding: Update section employee daily status, leave, sick, on site, etc. Verify and track accomplishment of section monthly or quarterly safety and compliance training Purge section employee expired certifications Verify section employee compliance training in Virtual Training Record Verify section vehicle logs are being kept accurately and uploaded Ensure section personnel are maintaining their 8570 / 8140 certifications Review weekly training compliance reports for accomplishment prior to suspense. Review and approve leave forms ensuring before approval all compliance training is current. Coordinate transportation and integration of new and returning employees. Document and promptly counsel poor performance and policy violations. Enforce all V2X, GO 1, and dress code policies. Provide annual employee appraisal feedback in a professional and constructive manner. Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. Ensure the safety of personnel and monthly safety inspections are properly conducted. Communicate effectively up and down the chain of command. Manage work schedules. Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) Work with employees and HR when emergencies or abnormal circumstances occur. To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</p><p></p></section>
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>Network Administrator II leads a team in various maintenance evolutions, as well as advises Military and Civilian customers on Post/Camp/Station and enterprise level information technology (IT) solutions when appropriate. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires an active Secret Clearance</p><p>One-year related experience may be substituted for one year of education, if degree is required.</p><p>Bachelor s Degree in Information Technology (IT) or a related field is preferred.</p><p>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p><strong>BASELINE:</strong></p><ul><li>Cisco: CCNA Security ( Cannot be used as a dual qualifier)</li><li>Cisco: CCNP Security ( Cannot be used as a dual qualifier)</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>CompTIA: Security+ ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul><p><strong>COMPUTING ENVIRONMENT (CE):</strong></p><ul><li>Cisco: CC-DN-P: DevNet Professional</li><li>Cisco: CCIE: Collaboration</li><li>Cisco: CCIE: Enterprise Infrastructure</li><li>Cisco: CCIE: Enterprise Wireless</li><li>Cisco: CCIE: Routing & Switching</li><li>Cisco: CCIE: Security</li><li>Cisco: CCIE: Service Provider</li><li>Cisco: CCNA</li><li>Cisco: CCNA: Routing and Switching</li><li>Cisco: CCNA: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNA: Service Provider</li><li>Cisco: CCNP: Collaboration</li><li>Cisco: CCNP: Enterprise</li><li>Cisco: CCNP: Routing & Switching</li><li>Cisco: CCNP: Security ( Cannot be used as a dual qualifier )</li><li>Cisco: CCNP: Service Provider</li></ul><p><strong>Experience:</strong></p><p>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor s degree in a Software Engineering or Business Information Systems discipline for three years general experience.</p><p>Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p><strong>SUPERVISORY / BUDGETARY RESPONSIBILITIES</strong></p><p>At least two years of supervisory or lead experience is preferred.</p><p>Update proprietary applications regarding:</p><ul><li>Update section employee daily status, leave, sick, on site, etc.</li><li>Verify and track accomplishment of section monthly or quarterly safety and compliance training</li><li>Purge section employee expired certifications</li><li>Verify section employee compliance training in Virtual Training Record</li><li>Verify section vehicle logs are being kept accurately and uploaded</li><li>Ensure section personnel are maintaining their 8570 / 8140 certifications</li><li>Review weekly training compliance reports for accomplishment prior to suspense.</li><li>Review and approve leave forms ensuring before approval all compliance training is current.</li><li>Coordinate transportation and integration of new and returning employees.</li><li>Document and promptly counsel poor performance and policy violations.</li><li>Enforce all V2X, GO 1, and dress code policies.</li><li>Provide annual employee appraisal feedback in a professional and constructive manner.</li><li>Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism.</li><li>Ensure the safety of personnel and monthly safety inspections are properly conducted.</li><li>Communicate effectively up and down the chain of command.</li><li>Manage work schedules.</li><li>Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC)</li><li>Work with employees and HR when emergencies or abnormal circumstances occur.</li><li>To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</li></ul><p></p></section>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide strategic leadership and oversight of grants management for NRC's Human Mobility Hub (HMH) by ensuring donor compliance, delivering high-quality proposal development and reporting, strengthening project cycle management. The role is also responsible for supporting resource mobilization and donor engagement, and building partner capacity to achieve accountable, high-quality programming and sustainable portfolio growth.</p><p>Key roles and responsibilities:</p><ul><li>Lead Grants and Compliance Management: Ensure compliance with NRC policies, Programme Cycle Management (PCM) framework, donor regulations, and audit requirements while strengthening internal grants management systems, processes, SOPs, and documentation.</li><li>Coordinate Proposal Development and Donor Reporting: Lead the development of high-quality concept notes and proposals, coordinate project revisions, oversee donor reporting processes, and ensure consistency, quality, and compliance between narrative and financial reports.</li><li>Strengthen Partnership and Contract Management: Lead partner due diligence, organizational assessments, agreements, contract management, and implementation of partnership management systems while supporting partners to access funding opportunities.</li><li>Build Organisational Capacity and Knowledge Management: Provide technical guidance, training, and capacity strengthening for staff and partners on grants management, donor compliance, proposal/report writing, and conduct field visits to monitor implementation and support learning.</li><li>Drive Resource Mobilization and External Engagement: Support fundraising strategy development, identify and pursue new funding opportunities, coordinate donor engagement, represent the organization in donor and coordination forums, and collaborate with regional teams to expand funding and programming opportunities.</li></ul><p>What you will bring</p><ul><li>Five years of relevant experience in donor relations and grants management within a relevant context (e.g., with institutional humanitarian and development donors);</li><li>Experience working in complex environments and with Displacement affected people;</li><li>Good understanding of donor rules and regulations</li><li>Knowledge of institutional donors rules, regulations, priorities, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc;</li><li>Proven skills and experience in report and proposal development and working with multiple donors;</li><li>Good personal organisational skills, including time management, and ability to meet deadlines and work under pressure;</li><li>Willingness to travel to areas of HMH operations;</li><li>Excellent written and oral communication skills in English and Arabic.</li></ul><p>Context related skills, knowledge and experience</p><ul><li>Strong knowledge of the context in Middle East and/or North Africa.</li><li>Experience in working alongside local actors and partners, shifting power to a more local level.</li><li>Significant experience in managing coordination and communication within multipart or complex environments, alongside excellent interpersonal abilities;</li><li>Expertise in cross-functional management environments, coupled with exceptional teamwork abilities; with good cultural awareness and sensitivity;</li><li>Ability to work under pressure, independently and with limited supervision;</li><li>Able to demonstrate experience of writing high quality reports and proposals;</li><li>Able to demonstrate experience of contributing to positive organisational change;</li><li>Knowledge of the NGO operations and the dynamics of the humanitarian sector in the Middle East and North Africa;</li><li>Fluency in French is a strong asset.</li></ul><p>Please download the detailed job description to learn more about the position.</p><p>What we offer</p><ul><li>Duty station: Amman Jordan</li><li>Fixed term contract: Fixed term, 6 months (possibility of renewal based on availability of funding)</li><li>Travel: 30% within the areas of operations (Egypt)</li><li>Salary/benefits: Grade 9 on NRC's grading structure.</li></ul><p>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</p><p>Find out more about the benefits of working for NRC</p><p>Important information about the application process</p><ul><li>We invite applications from qualified candidates matching the profile.</li><li>Applicants must be legally eligible to work in Amman Jordan, we are unable to provide work permits or visa sponsorships for this position.</li><li>Please ensure you attach copies of your academic and professional certificates.</li><li>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</li><li>When creating your profile, include your full name as given on your passport.</li><li>Complete all the system-required fields for experience, employment history and education.</li><li>Submit your application and CV in English, taking care to attach your latest CV.</li><li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered.</li><li>Unsolicited applications not related to this specific job advertisement will not be considered.</li><li>Only shortlisted candidates will be contacted.</li><li>We receive many applicants for each vacant position.</li></ul><p>Why NRC?</p><p>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</p><ul><li>do demanding and professional work, often in challenging contexts</li><li>join a work culture that empowers every employee to share ideas and take responsibility</li><li>be part of a welcoming and supportive community committed to human dignity</li></ul><p>Learn more about NRC</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates experienced in grants management and donor relations within the humanitarian /development sectors, within an international organization. Knowledge and experience working with institutional donor rules and regulations, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc. This position will also require solid experience with systems. Experience working with local partners would be a great advantage. Applicants must be legally eligible to work in Amman Jordan, we are unable to provide work permits or visa sponsorships for this position.</p><p>What you will bring</p><ul><li>Five years of relevant experience in donor relations and grants management within a relevant context (e.g., with institutional humanitarian and development donors);</li><li>Experience working in complex environments and with Displacement affected people;</li><li>Good understanding of donor rules and regulations</li><li>Knowledge of institutional donors rules, regulations, priorities, and compliance requirements notably NMFA, Norad, SDC, ECHO, Dutch MFA, etc;</li><li>Proven skills and experience in report and proposal development and working with multiple donors;</li><li>Good personal organisational skills, including time management, and ability to meet deadlines and work under pressure;</li><li>Willingness to travel to areas of HMH operations;</li><li>Excellent written and oral communication skills in English and Arabic.</li></ul><p>Context related skills, knowledge and experience</p><ul><li>Strong knowledge of the context in Middle East and/or North Africa.</li><li>Experience in working alongside local actors and partners, shifting power to a more local level.</li><li>Significant experience in managing coordination and communication within multipart or complex environments, alongside excellent interpersonal abilities;</li><li>Expertise in cross-functional management environments, coupled with exceptional teamwork abilities; with good cultural awareness and sensitivity;</li><li>Ability to work under pressure, independently and with limited supervision;</li><li>Able to demonstrate experience of writing high quality reports and proposals;</li><li>Able to demonstrate experience of contributing to positive organisational change;</li><li>Knowledge of the NGO operations and the dynamics of the humanitarian sector in the Middle East and North Africa;</li><li>Fluency in French is a strong asset.</li></ul><p></p></section>
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Security Clearance: Requires an active Secret Clearance Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA Security ( Cannot be used as a dual qualifier) Cisco: CCNP Security ( Cannot be used as a dual qualifier) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-P: DevNet Professional Cisco: CCIE: Collaboration Cisco: CCIE: Enterprise Infrastructure Cisco: CCIE: Enterprise Wireless Cisco: CCIE: Routing & Switching Cisco: CCIE: Security Cisco: CCIE: Service Provider Cisco: CCNA Cisco: CCNA: Routing and Switching Cisco: CCNA: Security ( Cannot be used as a dual qualifier ) Cisco: CCNA: Service Provider Cisco: CCNP: Collaboration Cisco: CCNP: Enterprise Cisco: CCNP: Routing & Switching Cisco: CCNP: Security ( Cannot be used as a dual qualifier ) Cisco: CCNP: Service Provider Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company. SUPERVISORY / BUDGETARY RESPONSIBILITIES At least two years of supervisory or lead experience is preferred. Update proprietary applications regarding: Update section employee daily status, leave, sick, on site, etc. Verify and track accomplishment of section monthly or quarterly safety and compliance training Purge section employee expired certifications Verify section employee compliance training in Virtual Training Record Verify section vehicle logs are being kept accurately and uploaded Ensure section personnel are maintaining their 8570 / 8140 certifications Review weekly training compliance reports for accomplishment prior to suspense. Review and approve leave forms ensuring before approval all compliance training is current. Coordinate transportation and integration of new and returning employees. Document and promptly counsel poor performance and policy violations. Enforce all V2X, GO 1, and dress code policies. Provide annual employee appraisal feedback in a professional and constructive manner. Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. Ensure the safety of personnel and monthly safety inspections are properly conducted. Communicate effectively up and down the chain of command. Manage work schedules. Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) Work with employees and HR when emergencies or abnormal circumstances occur. To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</p><p></p></section>
Anera
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position Summary</b></p><p><br></p><p>The Global Manager of Financial Planning & Analysis (FP&A) is responsible for coordinating and strengthening Anera's organization-wide financial planning, budgeting, forecasting, management reporting, and financial analysis processes across headquarters and country offices.</p><p>Reporting to the CFO, the Global FP&A Manager works closely with Finance, Programs, Business Development/Fundraising, HR, and country leadership to consolidate financial plans, analyze organizational financial performance, identify emerging risks and funding gaps, and provide reliable financial information and recommendations to support management decision-making.</p><p>A key responsibility of the position is coordinating and strengthening Anera's budgeting and forecasting processes across headquarters and country offices, ensuring that financial projections are based on realistic assumptions regarding program implementation, funding, staffing, indirect cost recovery, and organizational commitments.</p><p>The Global FP&A Manager will support standardized FP&A tools, processes, and reporting frameworks across Anera, strengthen management reporting and financial visibility, and contribute to the effective use of Anera's financial systems and planning tools.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p><b>Financial Planning, Budgeting & Forecasting</b></p><p>● Coordinate Anera's annual organizational budgeting process across headquarters and country offices, under the direction of the CFO.</p><p>● Develop and maintain standardized budgeting assumptions, templates, timelines, and procedures for CFO approval and organization-wide use.</p><p>● Coordinate periodic organizational reforecasting based on actual financial performance, program implementation, funding changes, staffing plans, and updated operational assumptions.</p><p>● Maintain rolling financial forecasts that provide management with visibility into expected revenue, expenditures, cash requirements, and financial position.</p><p>● Consolidate country, program, departmental, and headquarters budgets into an organization-wide financial plan.</p><p>● Review budget submissions for accuracy, completeness, reasonableness, and consistency with organizational priorities.</p><p>● Develop financial scenarios and sensitivity analyses to support management decisions and long-term planning.</p><p><br></p><p><b>Management Reporting & Financial Analysis</b></p><p>● Develop and maintain a comprehensive monthly financial reporting package for senior management.</p><p>● Provide timely analysis of actual financial performance against budget, forecast, and prior periods.</p><p>● Identify significant financial variances, trends, risks, and opportunities and work with responsible departments to understand and address them.</p><p>● Develop dashboards and key financial performance indicators that provide management with clear visibility into organizational financial performance.</p><p>● Prepare financial analyses and presentations for the CFO, CEO, senior management, Finance & Audit Committee, and Board as required.</p><p>● Translate complex financial information into clear management insights and recommendations.</p><p><br></p><p><b>Program & Country Financial Planning</b></p><p>● Partner with country offices and program leadership to strengthen project and country-level financial planning.</p><p>● Review projected program expenditures against available funding and implementation plans.</p><p>● Monitor country and program cost coverage and identify potential funding gaps before they become financial issues.</p><p>● Analyze staffing and operational cost allocations across restricted and unrestricted funding sources.</p><p>● Support country offices in developing realistic spending forecasts and cash requirements.</p><p>● Work with Finance and Programs to improve the accuracy of project financial projections and budget-versus-actual analysis.</p><p><br></p><p><b>Revenue & Funding Analysis</b></p><p>● Work closely with Business Development, Fundraising, and Programs to incorporate confirmed and prospective funding into organizational forecasts.</p><p>● Develop appropriate probability assumptions for prospective funding and ensure forecasts distinguish between confirmed and anticipated revenue.</p><p>● Analyze restricted and unrestricted revenue and the corresponding expenditure requirements.</p><p>● Maintain visibility over available unrestricted resources and projected commitments against those resources.</p><p>● Support management in evaluating the financial implications of new grants, initiatives, and strategic investments.</p><p><br></p><p><b>Indirect Cost Recovery & Cost Coverage</b></p><p>● Monitor organizational overhead and indirect cost recovery against actual support costs.</p><p>● Analyze the adequacy of indirect cost recovery across grants and programs.</p><p>● Identify gaps between organizational support costs and recoverable amounts and recommend corrective actions.</p><p>● Work with Business Development and program teams to ensure appropriate staffing, direct costs, indirect costs, and organizational support costs are incorporated into proposal budgets.</p><p>● Monitor country-office cost coverage and utilization of unrestricted resources.</p><p>● Develop models to support decisions regarding cost allocation and organizational sustainability.</p><p><br></p><p><b>Workforce Planning</b></p><p>● Coordinate financial workforce planning with HR and department leadership.</p><p>● Maintain salary and staffing projections by department, country, project, and funding source.</p><p>● Analyze the financial impact of new positions, vacancies, salary adjustments, restructuring, and staffing changes.</p><p>● Identify positions or costs that are not fully covered by available funding and provide management with early visibility of potential gaps.</p><p><br></p><p><b>Cash Flow & Financial Sustainability</b></p><p>● Develop and maintain organizational cash-flow forecasts in coordination with Treasury/Finance.</p><p>● Link program spending projections and funding forecasts to expected cash requirements.</p><p>● Provide forward-looking analysis of organizational liquidity and financial commitments.</p><p>● Support management in evaluating major expenditures, initiatives, investments, and other financial commitments.</p><p>● Develop financial scenarios to assess the organization's ability to meet future obligations under different revenue and spending assumptions.</p><p><br></p><p><b>Systems, Data & Process Improvement</b></p><p>● Strengthen the use of Anera's ERP and financial planning systems for budgeting, forecasting, reporting, and analysis.</p><p>● Partner with Accounting, IT, and other stakeholders to improve financial data quality, reporting structures, dimensions, and system integration.</p><p>● Develop standardized reporting and analytical tools that reduce reliance on manual spreadsheets.</p><p>● Ensure consistency between accounting data, budgets, forecasts, grant information, and management reporting.</p><p>● Continuously improve FP&A processes, controls, documentation, and reporting efficiency.</p><p><br></p><p><b>Business Partnership & Financial Accountability</b></p><p>● Serve as an FP&A business partner to senior management, country leadership, Programs, Business Development/Fundraising, HR, and other departments.</p><p>● Support budget owners in understanding their financial performance and responsibilities.</p><p>● Support the CFO in strengthening accountability for budgets and forecasts across departments and country offices.</p><p>● Review and constructively challenge financial assumptions and provide reliable analysis and recommendations to support management decisions.</p><p>● Build financial planning and analytical capacity across Anera through guidance, training, and standardized processes, in coordination with the CFO and Finance leadership.</p><p><br></p><p><b><span></span>Key Deliverables</b></p><p>The Global FP&A Manager will coordinate and support the timely and accurate delivery of:</p><p>● Annual organizational budget;</p><p>● Periodic organizational reforecasts;</p><p>● Rolling financial forecasts;</p><p>● Monthly management financial reporting package;</p><p>● Budget-versus-actual and variance analysis;</p><p>● Country and program financial projections;</p><p>● Revenue and funding pipeline analysis;</p><p>● Restricted and unrestricted funding analysis;</p><p>● Indirect cost recovery and overhead analysis;</p><p>● Staffing and cost-coverage analysis;</p><p>● Organizational cash-flow forecast;</p><p>● Financial scenarios and decision-support analyses; and</p><p>● Financial presentations for senior management and the Board.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><p><br></p><p><b>Education</b></p><p>● Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field required.</p><p>● Master's degree in Finance, Accounting, Business Administration, or a related field preferred.</p><p>● CPA, CMA, CFA, or other relevant professional certification is an advantage.</p><p><br></p><p><b>Experience</b></p><p>● Minimum of 8 years of progressively responsible experience in financial planning, budgeting, forecasting, financial analysis, or related finance functions.</p><p>● Demonstrated experience managing or coordinating complex FP&A, budgeting, forecasting, or financial analysis processes, preferably across multiple countries or business units.</p><p>● Experience working in an international nonprofit, NGO, development, humanitarian, or other multi-country environment strongly preferred.</p><p>● Demonstrated experience developing and managing complex organizational budgets and forecasts.</p><p>● Experience with donor-funded programs, restricted and unrestricted funding, indirect cost recovery, and grant financial management strongly preferred.</p><p>● Experience supporting senior management and Boards with financial analysis and presentations.</p><p>● Experience with ERP systems, financial planning systems, business intelligence tools, and advanced financial modeling.</p><p><br></p><p><b>Knowledge, Skills & Competencies</b></p><p>● Strong financial modeling, forecasting, and analytical capabilities.</p><p>● Advanced understanding of budgeting, management reporting, cash-flow forecasting, and scenario analysis.</p><p>● Strong understanding of nonprofit financial management and fund accounting.</p><p>● Ability to analyze complex financial information and communicate conclusions clearly to non-financial stakeholders.</p><p>● Strong understanding of cost allocation, indirect cost recovery, and organizational cost structures.</p><p>● Excellent Excel and financial modeling skills.</p><p>● Experience developing dashboards and management reporting tools.</p><p>● Strong systems orientation and ability to improve financial processes through technology.</p><p>● Excellent communication and presentation skills.</p><p>● Ability to work effectively across countries, departments, and different levels of management.</p><p>● Strong judgment and ability to challenge assumptions constructively.</p><p>● High level of accuracy, accountability, organization, and attention to detail.</p><p>● Ability to manage multiple priorities and meet strict financial reporting and planning deadlines.</p><p><br></p><p><b><span></span>Leadership Expectations</b></p><p>The Global FP&A Manager is expected to contribute to a strong culture of financial planning and accountability across Anera and support the organization in moving from retrospective reporting toward proactive, forward-looking financial management.</p><p>The successful candidate will provide the CFO and senior management with clear financial visibility, identify emerging financial risks and trends, and recommend actions for management consideration. Ultimate strategic and financial decision-making authority remains with the CFO and relevant senior leadership.</p></div>
toto
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future. Program / Department Summary Mercy Corps implements a diverse portfolio of humanitarian and development programming across the Middle East in response to acute crises and protracted vulnerabilities. Under a newly established Multi-Country Office (MCO) structure, Mercy Corps oversees programming across Syria, Jordan, and Yemen, with enhanced regional coordination, efficiency, and strategic alignment. This role supports the implementation of Mercy Corps global ten-year strategy, Pathway to Possibility, which focuses on achieving resilient, inclusive, and sustainable outcomes across food security, water security, economic opportunity, and peace and good governance. The strategy is grounded in organizational commitments to being climate-smart, evidence-driven, locally led, innovative, and safe, diverse, and inclusive. General Position Summary The Senior Business Development and Grants Manager leads and directly manages all business development, pre-positioning, and grants functions across the MCO portfolio covering Syria, Jordan, and Yemen. Based in Amman, the role leads multi-country resource mobilization efforts, ensuring high-quality donor engagement, competitive proposal development, and effective grants lifecycle management. The position has direct line management responsibility for a Reporting Officer and provides strong leadership, guidance, and coordination to country-level teams engaged in program development and donor compliance. The role reports to the MCO Portfolio Director and works in close collaboration with Country Managers, Program Teams, Regional Award Management, Business Development and Technical teams. Essential Job Responsibilities STRATEGIC LEADERSHIP, MANAGEMENT, AND COORDINATION • Provide overall leadership and strategic direction for program development, business development, and grants management across Syria, Jordan, and Yemen, in line with Mercy Corps Program Management at Mercy Corps (PM@MC) standards and Pathway to Possibility strategic objectives. • Directly manage, mentor, and support the Reporting Officer, ensuring clear objectives, regular performance management, coaching, and professional development. • Strengthen harmonization, consistency, and quality of program development and grants practices across Syria, Jordan, and Yemen. PRE-POSITIONING, DONOR ENGAGEMENT, AND EXTERNAL REPRESENTATION • Lead and oversee strategic pre-positioning efforts across the MCO, ensuring alignment with country strategies, regional priorities, and Mercy Corps global outcomes framework. • Systematically map, track, and analyze donor priorities, funding trends, and competitive intelligence across sectors and geographies. • Maintain and strengthen relationships with a diverse range of donors, including traditional institutional donors, private donors, foundations, and emerging financing partners, in coordination with regional and HQ teams. • Demonstrate willingness to expand knowledge and expertise related to development finance and non-traditional funding mechanisms in support of diversified resource mobilization. • Proactively support the MCO Portfolio Director and Country Managers in external representation, including preparation for and participation in donor meetings, partner engagements, and other stakeholder forums. • Guide the development of unsolicited concepts and donor engagement materials in partnership with the MCO Portfolio Director, Country Managers, regional Business Development teams, and HQ counterparts. PROPOSAL DEVELOPMENT AND RESOURCE MOBILIZATION • Oversee and lead go/no-go decision-making processes for new funding opportunities across the MCO portfolio. • Provide strategic and technical leadership to ensure the development of high-quality, competitive concept notes and proposals. • Ensure the systematic use of evidence-based products, learning, and analysis to inform program design and value propositions in close collaboration with MCO and country staff as appropriate. • Coordinate multi-country, cross-border and cross-functional proposal development processes involving Programs, Finance, Operations, Technical Advisors, Evidence & Learning teams, and HQ. • Ensure proposals are operationally feasible, risk-informed, and financially sound, with budgets that accurately reflect the cost of doing business and donor compliance requirements. • Lead or support proposal revisions, negotiations, and program modifications in response to donor feedback or contextual changes. • Promote learning and continuous improvement through after-action reviews and documentation of proposal development lessons learned. GRANTS OVERSIGHT, REPORTING, AND COMPLIANCE • Provide strategic oversight of grants management systems and processes to ensure compliance with donor regulations, Mercy Corps policies, and PM@MC minimum standards. • Ensure timely, accurate, and high-quality donor reporting across the Syria, Jordan, and Yemen portfolio, supporting program teams and the Reporting Officer to meet contractual obligations. • Oversee reporting trackers, internal review workflows, and coordination with HQ, regional teams, and donors, with day-to-day support from the Reporting Officer. • Support program teams in responding to donor information requests, audits, and amendments. • Ensure effective grant kick-off, review, and close-out processes are conducted and documented in line with Mercy Corps requirements. PROGRAM LEARNING, EVIDENCE, AND KNOWLEDGE MANAGEMENT • Champion the integration of learning, evidence, and adaptive management into program development and grants processes. • Work closely with the MCO program and Evidence & Learning staff to ensure evidence, research findings, evaluations, and learning products are strategically leveraged to strengthen donor engagement and proposal quality. • Promote consistent use of tools, templates, and systems across Syria, Jordan, and Yemen to strengthen institutional knowledge and continuity. SAFEGUARDING RESPONSIBILITIES • Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Knowledge and Experience • Bachelor s degree in a relevant field required; Master s degree in International Development, Humanitarian Assistance, or a related field preferred. • Minimum of 5-6 years of progressive experience in business development, grants management, proposal development, and donor compliance. • Demonstrated leadership and people management experience, preferably in multi-country or matrixed structures. • Strong familiarity with institutional donors (e.g., ECHO, FCDO, EU, SDC, GIZ,), private donors, and donor compliance requirements. • Knowledge or prior experience with DFIs and in development finance is a strong advantage. • Excellent written and verbal communication skills in English. • Proven ability to manage complex processes, meet deadlines, and coordinate across diverse teams. • Strong contextual knowledge of the Middle East region preferred. Success Factors The successful candidate will be a proactive leader with strong judgment, excellent organizational skills, and a passion for high-quality humanitarian and development programming. They will be comfortable operating in complex, fast-changing environments and able to balance strategic thinking with hands-on support. Strong interpersonal skills, attention to detail, and commitment to accountability and learning are essential.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience</span></li><li><span>Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines</span></li><li><span>Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate</span></li><li><span>Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success</span></li><li><span>Display strong knowledge and understanding of the local labor market and requirements</span></li><li><span>Development of support materials such as New Joiner Packs and Standard Operating Procedures</span></li><li><span>Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc.</span></li><li><span>Other responsibilities assigned by HR Leadership.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 5 years’ career experience in an HR role with at least 2 years in a fast-paced position focused on onboarding new hires.</span></span></p><br><p><span>Ideally applicants will hold a bachelor’s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage.</span></p><br><p><span>Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br> </div>
National Parcel Stations Network- Parcelat
Jordan - Amman
<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p><p>Responsibilities:</p><p><strong>Quality Assurance & Testing</strong></p><ul><li>Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.</li><li>Validate business requirements against implemented features and acceptance criteria.</li><li>Test multi-tenant scenarios, role-based access, and permission logic.</li><li>Validate integrations with external systems (e.g., payment gateways).</li><li>Perform data validation testing on SQL Server to ensure data accuracy and integrity.</li><li>Identify, log, and track defects using Jira / Azure DevOps.</li><li>Verify bug fixes and prevent regressions.</li><li>Support User Acceptance Testing (UAT) and pre-production validation.</li></ul><p><strong>Release & Environment Validation</strong></p><ul><li>Validate deployment readiness for QA, UAT, and Production environments.</li><li>Perform post-deployment verification and smoke testing.</li><li>Support hotfix validation and emergency releases.</li><li>Coordinate with DevOps and Development teams to ensure environment stability.</li></ul><p><strong>Test Documentation & Standards</strong></p><ul><li>Create and maintain: test plans, test cases, test scenarios, and regression suites</li><li>Define and improve QA processes and testing standards.</li><li>Ensure repeatable, auditable testing practices aligned with SDLC.</li></ul><p><strong>Application & Technical Documentation</strong></p><ul><li>Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.</li><li>Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations</li><li>Ensure documentation is structured, accessible, and version controlled.</li><li>Work closely with developers to capture technical knowledge accurately.</li></ul><p><strong>Knowledge Management & Transition</strong></p><ul><li>Lead documentation activities during vendor transition and knowledge transfer.</li><li>Ensure critical system knowledge is captured and not retained by individuals.</li><li>Support onboarding of new team members using documented materials.</li><li>Actively reduce single-point-of-failure risks.</li></ul><p><strong>SDLC & Process Compliance</strong></p><ul><li>Ensure QA activities are embedded in the SDLC.</li><li>Validate that acceptance criteria are met before release approval.</li><li>Support sprint planning by estimating QA effort.</li><li>Participate in retrospectives to improve quality processes.</li></ul><p><strong>Tools & Automation (Progressive)</strong></p><ul><li>Support test automation initiatives where applicable.</li><li>Collaborate with DevOps on CI/CD quality gates.</li><li>Identify opportunities to improve testing efficiency and coverage.</li></ul><p><strong>Collaboration & Communication</strong></p><ul><li>Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.</li><li>Provide clear quality status and risk visibility.</li><li>Escalate quality risks early.</li></ul><p><strong>Job Relations:</strong></p><p>Reports to IT Manager. Works closely with Development, DevOps, Infra, and Product teams. Coordinates with business stakeholders during UAT.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer engineering, computer science, or a related field.</p><p>3-6 years of experience in QA or software testing, and documentation</p><p>Strong understanding of SDLC and testing methodologies.</p><p>Experience testing: Web applications, APIs, and SQL-based systems</p><p>Strong documentation and communication skills.</p><p>Detail-oriented with strong analytical skills.</p><p><strong>Competencies:</strong></p><ul><li>Experience with enterprise or multi-tenant systems.</li><li>Experience documenting legacy systems.</li><li>Exposure to ASP.NET Zero / abp.io.</li><li>Experience working with distributed teams.</li><li>Familiarity with basic test automation concepts.</li></ul><p><strong>Skills & Languages:</strong></p><ul><li>Proficiency with Agile tools (e.g., Jira)</li><li>Understanding of software development life cycle and agile methodologies.</li><li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.)</li><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>
National Parcel Stations Network Co.
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Location: Amman, Jordan Job Description: The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems.<br> This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.<br> Responsibilities: Quality Assurance & Testing Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br> Validate business requirements against implemented features and acceptance criteria.<br> Test multi-tenant scenarios, role-based access, and permission logic.<br> Validate integrations with external systems (e.<br>g., payment gateways).<br> Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br> Identify, log, and track defects using Jira / Azure DevOps.<br> Verify bug fixes and prevent regressions.<br> Support User Acceptance Testing (UAT) and pre-production validation.<br> Release & Environment Validation Validate deployment readiness for QA, UAT, and Production environments.<br> Perform post-deployment verification and smoke testing.<br> Support hotfix validation and emergency releases.<br> Coordinate with DevOps and Development teams to ensure environment stability.<br> Test Documentation & Standards Create and maintain: test plans, test cases, test scenarios, and regression suites Define and improve QA processes and testing standards.<br> Ensure repeatable, auditable testing practices aligned with SDLC.<br> Application & Technical Documentation Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br> Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations Ensure documentation is structured, accessible, and version controlled.<br> Work closely with developers to capture technical knowledge accurately.<br> Knowledge Management & Transition Lead documentation activities during vendor transition and knowledge transfer.<br> Ensure critical system knowledge is captured and not retained by individuals.<br> Support onboarding of new team members using documented materials.<br> Actively reduce single-point-of-failure risks.<br> SDLC & Process Compliance Ensure QA activities are embedded in the SDLC.<br> Validate that acceptance criteria are met before release approval.<br> Support sprint planning by estimating QA effort.<br> Participate in retrospectives to improve quality processes.<br> Tools & Automation (Progressive) Support test automation initiatives where applicable.<br> Collaborate with DevOps on CI/CD quality gates.<br> Identify opportunities to improve testing efficiency and coverage.<br> Collaboration & Communication Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br> Provide clear quality status and risk visibility.<br> Escalate quality risks early.<br> Job Relations: Reports to IT Manager.<br> Works closely with Development, DevOps, Infra, and Product teams.<br> Coordinates with business stakeholders during UAT.<br> Bachelor’s degree in computer engineering, computer science, or a related field.<br> 3–6 years of experience in QA or software testing, and documentation Strong understanding of SDLC and testing methodologies.<br> Experience testing: Web applications, APIs, and SQL-based systems Strong documentation and communication skills.<br> Detail-oriented with strong analytical skills.<br> Competencies: Experience with enterprise or multi-tenant systems.<br> Experience documenting legacy systems.<br> Exposure to ASP.<br>NET Zero / abp.<br>io. Experience working with distributed teams.<br> Familiarity with basic test automation concepts.<br> Skills & Languages: Proficiency with Agile tools (e.<br>g., Jira) Understanding of software development life cycle and agile methodologies.<br> Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.<br>) Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div>
National Parcel Stations Network- Parcelat
Jordan - Amman
<p>The Full Stack Developer is responsible for developing, maintaining, and enhancing application features across backend, frontend, and database layers. The role focuses on delivering reliable, well-structured code while following established coding standards, SDLC processes, and architectural guidelines.</p><p>Responsibilities:</p><ul><li>Application Development: Develop backend services using C#, .NET Core 8, ASP.NET Zero (abp.io). Implement frontend components using jQuery, Bootstrap, and Metronic UI. Develop and maintain RESTful APIs for internal and external consumption. Implement business logic in multi-tenant environments with proper permission handling. Enhance and maintain Windows client applications using the MVP pattern where required. Support mobile application features as assigned by the Development Team Lead.</li><li>Database & Data Handling: Write and optimize SQL Server queries, views, and stored procedures. Ensure data accuracy, integrity, and performance. Follow best practices for database access, transactions, and concurrency. Assist in analyzing and resolving data-related issues.</li><li>Code Quality & Standards: Write clean, readable, and maintainable code following internal coding standards. Participate in code reviews and address review feedback. Follow defined architecture and design patterns. Assist in refactoring legacy code under guidance. Ensure proper error handling, logging, and validation.</li><li>SDLC & Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Deliver assigned tasks within sprint timelines. Collaborate with QA to fix defects and improve test coverage. Support deployments to QA, UAT, and production environments when required.</li><li>DevOps & Repository Usage: Follow defined branching and merging strategies . Use GitHub / Azure DevOps repositories responsibly. Ensure commits are clear, traceable, and aligned with user stories. Support CI/CD pipelines by fixing build or deployment issues related to code changes.</li><li>Knowledge Sharing & Documentation: Document assigned modules, APIs, and business logic. Maintain up-to-date technical documentation as required. Participate in knowledge transfer sessions. Share understanding of implemented features with team members.</li><li>Collaboration & Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infra teams for smooth delivery. Escalate blockers, risks, or unclear requirements early. Collaborate effectively with distributed teams (Jordan, Saudi Arabia, India).</li><li>Security & Compliance: Follow secure coding practices. Protect sensitive data and credentials. Comply with internal security policies and access controls. Support audits, logging, and traceability requirements.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, or a related field.</li><li>1-3 years of experience in software development.</li><li>Strong experience in C#, .NET Core 8, SQL Server, jQuery, and Windows client apps.</li><li>Knowledge of Agile/Scrum, Jira, DevOps, CI/CD, and version control best practices.</li><li>Strong problem-solving, collaboration, and communication skills</li></ul><p>Competencies:</p><ul><li>Strong organizational and prioritization skills.</li><li>Excellent communication and documentation abilities.</li><li>Analytical and problem-solving mindset with attention to detail.</li><li>Ability to translate business requirements into technical deliverables.</li><li>Comfortable working in a fast-paced, agile environment.</li></ul><p>Skills:</p><ul><li>Backend : C#, .NET Core 8, ASP.NET Zero (abp.io).</li><li>Frontend : jQuery, Bootstrap, Metronic.</li><li>Database : Microsoft SQL Server.</li><li>Real-time : SignalR.</li><li>Version Control : Git (GitHub / Azure DevOps).</li><li>CI/CD : Azure DevOps Pipelines.</li><li>Documentation : SharePoint / internal documentation tools.</li><li>Project Management : Jira / Azure Boards.</li><li>Languages: Fluent in English (required). Arabic proficiency (preferred).</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>We envisage success in this role to include;</span></p><br><ul><li><span>Management and oversight of all onboarding activities end to end for KSA initially, with the broader GCC thereafter, to ensure a professional candidate experience</span></li><li><span>Partner with Division Leadership to ensure transparency, efforts and focus on meeting strict project resource deadlines</span></li><li><span>Work closely with Talent Acquisition to understand and manage upcoming hires, including prioritizing commencements and providing applicable mobilization updates on each candidate</span></li><li><span>Work closely with Support Division stakeholders to ensure that all new hires have the necessary resources such as IT equipment, systems access, venue access necessary for success</span></li><li><span>Display strong knowledge and understanding of the local labor market and requirements</span></li><li><span>Development of support materials such as New Joiner Packs and Standard Operating Procedures</span></li><li><span>Provide personalized after care to employees to facilitate their relocation such as assisting with opening bank accounts, rental guidance, dependent support etc.</span></li><li><span>Other responsibilities assigned by HR Leadership.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include a minimum of 10 years’ career experience in an HR role with at least 2 to 3 years in a fast-paced position focused on onboarding new hires.</span></span></p><br><p><span>Ideally applicants will hold a bachelor’s degree in Human Resource Management, Organizational Development, or a related discipline. A CIPD qualification or equivalent HR qualification would be an advantage.</span></p><br><p><span>Previous experience in onboarding activities is essential and an understanding of local regulations on mobility is desired.</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognize its’ contribution to client success wherever we work.</span></p><br> </div>
Hikma Pharmaceuticals PLC
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Analyst, IT SAP ABAP</strong> to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul>
<li><span>Develop structured ABAP programs to support business rules that guide management decisions in SAP functional areas.</span></li>
<li><span>Maintain high standards of software quality within the team by establishing good practices and habits.</span></li>
<li><span>Do the required SAP configuration or customizations related directly with SAP ABAP.</span></li>
<li><span>Analyse business requirements, review existing systems, define the solution, and translate into levels of effort and technical designs</span></li>
<li><span>Perform tuning reports and programs for best performance where needed.</span></li>
<li><span>Maintain appropriate levels of technical and procedural documentation</span></li>
<li><span>Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures)</span></li>
<li><span>Interact with Software vendors to solve any technical issues raised if any.</span></li>
<li><span>Performing other duties related to the job as assigned by the direct supervisor </span></li>
<li><span>Ability to identify and communicate issues and risks to his direct manager or end user to facilitate timely resolution</span></li>
<li><span>Plan and executes unit and acceptance testing</span></li>
<li><span>Execute project activities according to project plan and Hikma’s quality standards</span></li>
</ul>
<p><span>Perform Root Cause Analysis of problem tickets and identify opportunities for value enhancement and provide solution</span></p><br> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br>
<ul>
<li><strong><span>Minimum:</span></strong><span>B.Sc. degree in Information Technology, Computer Engineering, or relevant functional field</span></li>
<li><strong><span>Preferred: </span></strong><span>SAP ABAP Certificate </span></li>
<li><strong><span>Minimum: 0-1 Years </span></strong></li>
<li><strong><span>Preferred: 1 year in SAP Development</span></strong></li>
</ul> <p><strong><span>Skills:</span></strong></p><br> <ul>
<li><span>Collaboration and Teamwork </span></li>
<li><span>Communication and Influence </span></li>
<li><span>Customer Focus Internal/External </span></li>
<li><span>Planning and Organizing </span></li>
<li><span>Problem Solving/Analysis </span></li>
<li><span>Self-Development </span></li>
<li><span>Managing Technology </span></li>
<li><span>Technical Skills </span></li>
<li><span>Analytical thinking</span></li>
<li><span>Excellent English</span></li>
<li><span>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint)</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
</div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Location: Amman, Jordan</p>
<h4>Job description:</h4>
<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p>
<h4>Responsibilities:</h4>
<p><strong>Quality assurance & testing</strong><br>
Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br>
Validate business requirements against implemented features and acceptance criteria.<br>
Test multi-tenant scenarios, role-based access, and permission logic.<br>
Validate integrations with external systems (e.g., payment gateways).<br>
Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br>
Identify, log, and track defects using Jira / Azure DevOps.<br>
Verify bug fixes and prevent regressions.<br>
Support User Acceptance Testing (UAT) and pre-production validation.</p>
<p><strong>Release & environment validation</strong><br>
Validate deployment readiness for QA, UAT, and Production environments.<br>
Perform post-deployment verification and smoke testing.<br>
Support hotfix validation and emergency releases.<br>
Coordinate with DevOps and Development teams to ensure environment stability.</p>
<p><strong>Test documentation & standards</strong><br>
Create and maintain: test plans, test cases, test scenarios, and regression suites.<br>
Define and improve QA processes and testing standards.<br>
Ensure repeatable, auditable testing practices aligned with SDLC.</p>
<p><strong>Application & technical documentation</strong><br>
Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br>
Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations.<br>
Ensure documentation is structured, accessible, and version controlled.<br>
Work closely with developers to capture technical knowledge accurately.</p>
<p><strong>Knowledge management & transition</strong><br>
Lead documentation activities during vendor transition and knowledge transfer.<br>
Ensure critical system knowledge is captured and not retained by individuals.<br>
Support onboarding of new team members using documented materials.<br>
Actively reduce single-point-of-failure risks.</p>
<p><strong>SDLC & process compliance</strong><br>
Ensure QA activities are embedded in the SDLC.<br>
Validate that acceptance criteria are met before release approval.<br>
Support sprint planning by estimating QA effort.<br>
Participate in retrospectives to improve quality processes.</p>
<p><strong>Tools & automation (progressive)</strong><br>
Support test automation initiatives where applicable.<br>
Collaborate with DevOps on CI/CD quality gates.<br>
Identify opportunities to improve testing efficiency and coverage.</p>
<p><strong>Collaboration & communication</strong><br>
Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br>
Provide clear quality status and risk visibility.<br>
Escalate quality risks early.</p>
<h4>Job relations:</h4>
<p>Reports to IT Manager.<br>
Works closely with Development, DevOps, Infra, and Product teams.<br>
Coordinates with business stakeholders during UAT.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in computer engineering, computer science, or a related field.<br>
3–6 years of experience in QA or software testing, and documentation.<br>
Strong understanding of SDLC and testing methodologies.<br>
Experience testing: web applications, APIs, and SQL-based systems.<br>
Strong documentation and communication skills.<br>
Detail-oriented with strong analytical skills.</p>
<h4>Competencies:</h4>
<ul>
<li>Experience with enterprise or multi-tenant systems.</li>
<li>Experience documenting legacy systems.</li>
<li>Exposure to ASP.NET Zero / abp.io.</li>
<li>Experience working with distributed teams.</li>
<li>Familiarity with basic test automation concepts.</li>
</ul>
<h4>Skills & languages:</h4>
<ul>
<li>Proficiency with Agile tools (e.g., Jira).</li>
<li>Understanding of software development life cycle and agile methodologies.</li>
<li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.).</li>
<li>Fluent in English (required).</li>
<li>Arabic proficiency (preferred).</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Location: Amman, Jordan</p>
<h4>Job description:</h4>
<p>The Quality Assurance and Documentation Engineer is responsible for ensuring application quality, stability, and knowledge continuity across all systems. This role combines hands-on testing with structured technical documentation, ensuring that functional behavior, system architecture, integrations, and processes are fully understood, documented, and repeatable.</p>
<h4>Responsibilities:</h4>
<p><strong>Quality assurance & testing</strong><br>
Plan, design, and execute functional, regression, and smoke test cases for web, API, Windows client, and mobile applications.<br>
Validate business requirements against implemented features and acceptance criteria.<br>
Test multi-tenant scenarios, role-based access, and permission logic.<br>
Validate integrations with external systems (e.g., payment gateways).<br>
Perform data validation testing on SQL Server to ensure data accuracy and integrity.<br>
Identify, log, and track defects using Jira / Azure DevOps.<br>
Verify bug fixes and prevent regressions.<br>
Support User Acceptance Testing (UAT) and pre-production validation.</p>
<p><strong>Release & environment validation</strong><br>
Validate deployment readiness for QA, UAT, and Production environments.<br>
Perform post-deployment verification and smoke testing.<br>
Support hotfix validation and emergency releases.<br>
Coordinate with DevOps and Development teams to ensure environment stability.</p>
<p><strong>Test documentation & standards</strong><br>
Create and maintain: test plans, test cases, test scenarios, and regression suites.<br>
Define and improve QA processes and testing standards.<br>
Ensure repeatable, auditable testing practices aligned with SDLC.</p>
<p><strong>Application & technical documentation</strong><br>
Document application components including: modules and features, application flows, APIs and integrations, data flows and dependencies, and background jobs and scheduled processes.<br>
Maintain up-to-date documentation for: architecture overview, deployment flows, and environment configurations.<br>
Ensure documentation is structured, accessible, and version controlled.<br>
Work closely with developers to capture technical knowledge accurately.</p>
<p><strong>Knowledge management & transition</strong><br>
Lead documentation activities during vendor transition and knowledge transfer.<br>
Ensure critical system knowledge is captured and not retained by individuals.<br>
Support onboarding of new team members using documented materials.<br>
Actively reduce single-point-of-failure risks.</p>
<p><strong>SDLC & process compliance</strong><br>
Ensure QA activities are embedded in the SDLC.<br>
Validate that acceptance criteria are met before release approval.<br>
Support sprint planning by estimating QA effort.<br>
Participate in retrospectives to improve quality processes.</p>
<p><strong>Tools & automation (progressive)</strong><br>
Support test automation initiatives where applicable.<br>
Collaborate with DevOps on CI/CD quality gates.<br>
Identify opportunities to improve testing efficiency and coverage.</p>
<p><strong>Collaboration & communication</strong><br>
Work closely with development team lead, developers, and technical delivery lead, DevOps & Infra teams.<br>
Provide clear quality status and risk visibility.<br>
Escalate quality risks early.</p>
<h4>Job relations:</h4>
<p>Reports to IT Manager.<br>
Works closely with Development, DevOps, Infra, and Product teams.<br>
Coordinates with business stakeholders during UAT.</p>
<h4>Requirements</h4>
<p>Bachelor’s degree in computer engineering, computer science, or a related field.<br>
3–6 years of experience in QA or software testing, and documentation.<br>
Strong understanding of SDLC and testing methodologies.<br>
Experience testing: web applications, APIs, and SQL-based systems.<br>
Strong documentation and communication skills.<br>
Detail-oriented with strong analytical skills.</p>
<h4>Competencies:</h4>
<ul>
<li>Experience with enterprise or multi-tenant systems.</li>
<li>Experience documenting legacy systems.</li>
<li>Exposure to ASP.NET Zero / abp.io.</li>
<li>Experience working with distributed teams.</li>
<li>Familiarity with basic test automation concepts.</li>
</ul>
<h4>Skills & languages:</h4>
<ul>
<li>Proficiency with Agile tools (e.g., Jira).</li>
<li>Understanding of software development life cycle and agile methodologies.</li>
<li>Good knowledge of partner/system integration principles (APIs, data exchange formats, etc.).</li>
<li>Fluent in English (required).</li>
<li>Arabic proficiency (preferred).</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>A leading global pharmaceutical company is seeking an AI solutions architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company. Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy. The AI solutions architect works closely with AI engineers, IT business partners, AI champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI proof of value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.</p>
<h4>Responsibilities:</h4>
<ol>
<li><strong>Strategy & architecture leadership</strong><br>
Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments.<br>
Collaborate with the architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles.<br>
Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders.<br>
Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles.<br>
Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware.</li>
<li><strong>AI solution design & technical oversight</strong><br>
Architect end-to-end AI solutions across the company's key business domains including manufacturing, quality & regulatory affairs, R&D, commercial, supply chain, HR, and finance.<br>
Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints.<br>
Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance.<br>
Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability.<br>
Guide AI developers in translating architecture designs into well-structured, maintainable, and production-ready solutions.<br>
Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows.</li>
<li><strong>Platform engineering & infrastructure</strong><br>
Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling.<br>
Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards.<br>
Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers.<br>
Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team.<br>
Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable.</li>
<li><strong>Governance, compliance & responsible AI</strong><br>
Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes.<br>
Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns.<br>
Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository.<br>
Coordinate with IT security, data privacy, legal, quality assurance, and regulatory affairs to ensure AI solutions meet all applicable oversight requirements.<br>
Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning.</li>
<li><strong>Technical leadership & enablement</strong><br>
Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI developer team.<br>
Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team.<br>
Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality.<br>
Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments.<br>
Represent the company's AI technical standards in cross-functional project delivery teams and steering committees.</li>
<li><strong>Stakeholder engagement & communication</strong><br>
Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences.<br>
Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges.<br>
Collaborate with IT business partners and AI champions to provide technical feasibility input into AI opportunity assessments.<br>
Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation.</li>
</ol>
<h4>Requirements</h4>
<p>Bachelor's degree in computer science, information technology, software engineering, data science, or related technical field.<br>
Master's degree in artificial intelligence, data science, computer science, or related discipline is preferred.<br>
Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred.<br>
TOGAF or equivalent enterprise architecture certification is preferred.<br>
7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation.<br>
4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment.<br>
Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment.<br>
Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred.<br>
Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred.<br>
Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred.</p>
<h4>Skills:</h4>
<p><strong>Technical competencies:</strong><br>
AI/ML architecture & solution design - cloud platform architecture (Azure / AWS / GCP) - ML ops & model lifecycle management - enterprise integration & API design - data architecture & data engineering - AI governance, ethics & responsible AI - pharmaceutical regulatory compliance (GxP, FDA, EMA)</p>
<p><strong>AI & technology skills:</strong><br>
Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design.<br>
Strong hands-on proficiency with Azure AI services, Azure Machine Learning, MLflow, or equivalent MLOps tooling.<br>
Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns.<br>
Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms.<br>
Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines.<br>
Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases.<br>
Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (preferred).<br>
Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment.</p></p><p></p>