Female Nurse Jobs in Jordan
5844 Jobs Found
<p>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package. Visit our website to learn more about what we do at UNICEF. For every child, the right to a Champion How can you make a difference? In the Middle East and North Africa (MENA), the Regional Office supports country offices across a region exposed to a wide range of humanitarian risks, including conflict, displacement, mixed migration, climate-related shocks, natural hazards, disease outbreaks, and protracted fragility. These risks threaten the lives and well-being of children and disproportionately affect children in vulnerable households. As a result, 92.6 million people, including 44.8 million children, need humanitarian assistance. The region also faces increasingly interconnected and cross-border humanitarian pressures which require strong regional analysis, harmonized preparedness approaches, and timely operational support. The Regional Office Humanitarian Team supports the emergency preparedness and response efforts of the country offices in the region and enables a whole of Regional Office coordinated support. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum requirements:</strong><br>• Education : Advanced University degree in one of the following fields: social sciences, public administration/decentralization, anthropology, psychology, international relations or other related disciplines, international relations or other related disciplines. Preferably a combination of management, administration and relevant technical fields.<br>• Work Experience : Minimum of five (5) years of progressively responsible professional work experience at national and international levels in Humanitarian programme/project development. Proven experience in developing standalone, regional, and multi-country humanitarian appeals and SitReps is required. Prior UNICEF Country Office experience is an asset, especially in the MENA or ECA regions and in Emergency Settings.<br>• Skills: To be considered for this role, candidates are required to have expertise in analytical writing, humanitarian coordination, emergency programming, deadline management, cross-cultural communication, and organizational adaptability.<br>• Language Requirements : Fluency in English is required.<br><strong>Desirables:</strong><br>• Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language<br>• Prior experience supporting L2 and L3 countries Emergency Planning and Reporting is highly desirable.<br>• Prior emergency surge or emergency field deployment experience is highly desirable.<br>• Experience supporting organizational change processes, structural transitions, or the harmonization of systems and processes across offices is an asset.<br>• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our guest service support experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the guest service support expert provides the support that make transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest service support experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for guest service support experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience. Previous experience in a food and beverage environment preferred.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Pull food from freezer storage to thaw in the refrigerator. Weigh, measure, and mix ingredients according to recipes or personal judgment. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Monitor food quality while preparing food. Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Use kitchen tools safely and appropriately. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Notify manager if a product does not meet specifications. Communicate any assistance needed during busy periods.</p>
<p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualification</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.<br>
<strong>Related work experience:</strong> At least 1 year of related work experience.<br>
<strong>Supervisory experience:</strong> No supervisory experience.<br>
<strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience. Previous experience in a food and beverage environment preferred.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concernss. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
<p><h4>Position summary</h4>
<p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all cash variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Description</h4>
<p>At Syarah, we are building the future of automotive e-commerce in the region, and data sits at the core of every decision we make. We are looking for a data lead to own and evolve our entire data ecosystem across engineering, analytics, data science, and AI.</p>
<p>This is a hands-on leadership role where you will architect scalable data systems, lead a high-performing team, and act as the analytical voice of the business—proactively identifying insights, risks, and opportunities that drive growth across our e-commerce and payments platforms.</p>
<p>You will design and govern Syarah’s end-to-end data platform on GCP, unify data from product, payments, ERP, and operations, and ensure all business decisions are powered by accurate, real-time, and trusted data.</p>
<p>You will also build AI-powered internal tools, lead data DevOps practices, and transform complex data into clear executive-level insights that shape strategy.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead and mentor a cross-functional data team (engineering, analytics, data science)</li>
<li>Architect and manage Syarah’s data platform on GCP (BigQuery, Cloud Run, Dataform)</li>
<li>Design scalable ETL pipelines and unified star schema data models</li>
<li>Integrate ERPNext and other operational systems into centralized data architecture</li>
<li>Build and deploy containerized services using Docker on Cloud Run</li>
<li>Develop and maintain Flask REST APIs for secure data sharing</li>
<li>Own data DevOps, including CI/CD pipelines and infrastructure management</li>
<li>Orchestrate workflows using Apache Airflow</li>
<li>Integrate and govern Adjust (mobile attribution) and Mixpanel (product analytics) into a unified data lake</li>
<li>Ensure reliable event tracking, identity resolution, and funnel analytics across platforms</li>
<li>Build unified product, payments, and financial data models enabling revenue reconciliation and performance tracking</li>
<li>Deliver proactive insights: identify trends, anomalies, and risks before they are requested</li>
<li>Translate data into executive-level business decisions and recommendations</li>
<li>Define KPI frameworks and build trusted data products for finance, operations, and product teams</li>
<li>Ensure data accuracy, reliability, and availability through monitoring, alerts, and SLA standards</li>
<li>Develop internal AI tools using LLMs and prompt engineering to improve productivity and automation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>7+ years of experience in data engineering, analytics, or data platform roles</li>
<li>Proven experience in a data leadership or senior technical role</li>
<li>Strong expertise in GCP data stack (BigQuery, Cloud Run, Dataform)</li>
<li>Advanced proficiency in Python and SQL</li>
<li>Solid experience building and scaling data pipelines and ETL architectures</li>
<li>Experience with API development (Flask or similar frameworks)</li>
<li>Hands-on experience with Airflow or other workflow orchestration tools</li>
<li>Strong knowledge of product analytics and mobile attribution tools (e.g., Mixpanel, Adjust)</li>
<li>Experience working with ERP systems (ERPNext or similar) is a plus</li>
<li>Strong understanding of data modeling, KPI frameworks, and business intelligence</li>
<li>Experience in building or leading data teams</li>
<li>Strong business acumen with ability to translate data into actionable insights</li>
<li>Experience with CI/CD, Docker, and cloud infrastructure management</li>
<li>Exposure to AI/ML tools or LLM-based automation is a strong plus</li>
<li>Excellent communication skills and ability to work closely with executive leadership</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>At Syarah, we are building the future of automotive e-commerce in the region, and data sits at the core of every decision we make. We are looking for a data lead to own and evolve our entire data ecosystem across engineering, analytics, data science, and AI.</p>
<p>This is a hands-on leadership role where you will architect scalable data systems, lead a high-performing team, and act as the analytical voice of the business—proactively identifying insights, risks, and opportunities that drive growth across our e-commerce and payments platforms.</p>
<p>You will design and govern Syarah’s end-to-end data platform on GCP, unify data from product, payments, ERP, and operations, and ensure all business decisions are powered by accurate, real-time, and trusted data.</p>
<p>You will also build AI-powered internal tools, lead data DevOps practices, and transform complex data into clear executive-level insights that shape strategy.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Lead and mentor a cross-functional data team (engineering, analytics, data science)</li>
<li>Architect and manage Syarah’s data platform on GCP (BigQuery, Cloud Run, Dataform)</li>
<li>Design scalable ETL pipelines and unified star schema data models</li>
<li>Integrate ERPNext and other operational systems into centralized data architecture</li>
<li>Build and deploy containerized services using Docker on Cloud Run</li>
<li>Develop and maintain Flask REST APIs for secure data sharing</li>
<li>Own data DevOps, including CI/CD pipelines and infrastructure management</li>
<li>Orchestrate workflows using Apache Airflow</li>
<li>Integrate and govern Adjust (mobile attribution) and Mixpanel (product analytics) into a unified data lake</li>
<li>Ensure reliable event tracking, identity resolution, and funnel analytics across platforms</li>
<li>Build unified product, payments, and financial data models enabling revenue reconciliation and performance tracking</li>
<li>Deliver proactive insights: identify trends, anomalies, and risks before they are requested</li>
<li>Translate data into executive-level business decisions and recommendations</li>
<li>Define KPI frameworks and build trusted data products for finance, operations, and product teams</li>
<li>Ensure data accuracy, reliability, and availability through monitoring, alerts, and SLA standards</li>
<li>Develop internal AI tools using LLMs and prompt engineering to improve productivity and automation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>7+ years of experience in data engineering, analytics, or data platform roles</li>
<li>Proven experience in a data leadership or senior technical role</li>
<li>Strong expertise in GCP data stack (BigQuery, Cloud Run, Dataform)</li>
<li>Advanced proficiency in Python and SQL</li>
<li>Solid experience building and scaling data pipelines and ETL architectures</li>
<li>Experience with API development (Flask or similar frameworks)</li>
<li>Hands-on experience with Airflow or other workflow orchestration tools</li>
<li>Strong knowledge of product analytics and mobile attribution tools (e.g., Mixpanel, Adjust)</li>
<li>Experience working with ERP systems (ERPNext or similar) is a plus</li>
<li>Strong understanding of data modeling, KPI frameworks, and business intelligence</li>
<li>Experience in building or leading data teams</li>
<li>Strong business acumen with ability to translate data into actionable insights</li>
<li>Experience with CI/CD, Docker, and cloud infrastructure management</li>
<li>Exposure to AI/ML tools or LLM-based automation is a strong plus</li>
<li>Excellent communication skills and ability to work closely with executive leadership</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Credit Analyst Senior Specialist plays a critical role in evaluating, monitoring, and enhancing the credit worthiness assessment of individual and corporate clients. This role involves advanced financial and risk analysis, development of credit risk models, and close collaboration with the credit committee and other departments.<br>
The analyst supports strategic lending decisions by providing insights based on data-driven assessments, ensuring compliance with internal policies and regulatory frameworks, and contributing to the sustainability of the credit portfolio.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Analyze credit bureau data, bank statements, income, behavioral patterns, and alternative data to assess credit risk.</li>
<li>Perform due diligence, verify financial information, and identify any red flags or discrepancies.</li>
<li>Utilize credit scoring models and risk assessment tools to determine credit scores and guide decisions.</li>
<li>Recommend credit limits, loan amounts, and terms for credit cards and digital lending products.</li>
<li>Underwrite credit requests within assigned authority or escalate with clear documentation.</li>
<li>Develop and refine credit risk assessment criteria and product-specific approval policies (e.g., BNPL, salary advances).</li>
<li>Contribute to the enhancement of automated scoring and underwriting models.</li>
<li>Conduct research on credit policy trends and recommend updates to improve risk management.</li>
<li>Monitor policy exceptions and ensure credit practices align with internal risk appetite.</li>
<li>Track key portfolio performance indicators: approval rates, delinquencies, default rates, NPL, and recoveries.</li>
<li>Prepare credit assessment reports and performance dashboards for senior management.</li>
<li>Support the collections team with the development and execution of recovery strategies.</li>
<li>Monitor payment performance, prepare daily collection plans, and arrange follow-ups accordingly.</li>
<li>Analyze recovery trends and provide actionable insights to maintain portfolio health.</li>
<li>Ensure credit policies and processes comply with local regulations, internal standards, and industry’s best practices.</li>
<li>Prepare documentation for audits and internal/external regulatory reporting.</li>
<li>Stay updated on evolving regulatory requirements affecting credit risk.</li>
<li>Train junior credit analysts and internal stakeholders on credit processes and risk awareness.</li>
<li>Recommend improvements to credit lifecycle processes: onboarding, assessment, limit management, and collections.</li>
<li>Identify process inefficiencies and propose data-driven solutions.</li>
<li>Stay informed on fintech innovations, market conditions, and emerging credit risk trends.</li>
<li>Communicate credit decisions and risk assessments to underwriters, loan officers, and senior management.</li>
<li>Assist clients or applicants during the credit application process, addressing inquiries and offer guidance on improving creditworthiness.</li>
<li>Maintain clear and timely communication with all stakeholders involved in credit approvals and innovative work environment.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business, economics, finance, or a related field.</li>
<li>5 years of total experience, including at least 3 years in credit analysis, underwriting, or collections, preferably within fintech or consumer lending sectors.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Strong analytical and financial analysis skills.</li>
<li>Familiarity with credit scoring models and underwriting systems.</li>
<li>Excellent written and verbal communication.</li>
<li>Proficiency in Excel, credit platforms, and reporting tools.</li>
<li>Strong interpersonal and decision-making skills.</li>
<li>Experience with data-driven credit risk tools and performance tracking.</li>
<li>Knowledge of regulatory compliance in digital lending or financial services.</li>
<li>Familiarity with AI-powered tools and data analysis platforms such as Excel, Power BI, and interactive dashboards for reporting and decision-making.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Credit Analyst Senior Specialist plays a critical role in evaluating, monitoring, and enhancing the credit worthiness assessment of individual and corporate clients. This role involves advanced financial and risk analysis, development of credit risk models, and close collaboration with the credit committee and other departments.<br>
The analyst supports strategic lending decisions by providing insights based on data-driven assessments, ensuring compliance with internal policies and regulatory frameworks, and contributing to the sustainability of the credit portfolio.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Analyze credit bureau data, bank statements, income, behavioral patterns, and alternative data to assess credit risk.</li>
<li>Perform due diligence, verify financial information, and identify any red flags or discrepancies.</li>
<li>Utilize credit scoring models and risk assessment tools to determine credit scores and guide decisions.</li>
<li>Recommend credit limits, loan amounts, and terms for credit cards and digital lending products.</li>
<li>Underwrite credit requests within assigned authority or escalate with clear documentation.</li>
<li>Develop and refine credit risk assessment criteria and product-specific approval policies (e.g., BNPL, salary advances).</li>
<li>Contribute to the enhancement of automated scoring and underwriting models.</li>
<li>Conduct research on credit policy trends and recommend updates to improve risk management.</li>
<li>Monitor policy exceptions and ensure credit practices align with internal risk appetite.</li>
<li>Track key portfolio performance indicators: approval rates, delinquencies, default rates, NPL, and recoveries.</li>
<li>Prepare credit assessment reports and performance dashboards for senior management.</li>
<li>Support the collections team with the development and execution of recovery strategies.</li>
<li>Monitor payment performance, prepare daily collection plans, and arrange follow-ups accordingly.</li>
<li>Analyze recovery trends and provide actionable insights to maintain portfolio health.</li>
<li>Ensure credit policies and processes comply with local regulations, internal standards, and industry’s best practices.</li>
<li>Prepare documentation for audits and internal/external regulatory reporting.</li>
<li>Stay updated on evolving regulatory requirements affecting credit risk.</li>
<li>Train junior credit analysts and internal stakeholders on credit processes and risk awareness.</li>
<li>Recommend improvements to credit lifecycle processes: onboarding, assessment, limit management, and collections.</li>
<li>Identify process inefficiencies and propose data-driven solutions.</li>
<li>Stay informed on fintech innovations, market conditions, and emerging credit risk trends.</li>
<li>Communicate credit decisions and risk assessments to underwriters, loan officers, and senior management.</li>
<li>Assist clients or applicants during the credit application process, addressing inquiries and offer guidance on improving creditworthiness.</li>
<li>Maintain clear and timely communication with all stakeholders involved in credit approvals and innovative work environment.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business, economics, finance, or a related field.</li>
<li>5 years of total experience, including at least 3 years in credit analysis, underwriting, or collections, preferably within fintech or consumer lending sectors.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Strong analytical and financial analysis skills.</li>
<li>Familiarity with credit scoring models and underwriting systems.</li>
<li>Excellent written and verbal communication.</li>
<li>Proficiency in Excel, credit platforms, and reporting tools.</li>
<li>Strong interpersonal and decision-making skills.</li>
<li>Experience with data-driven credit risk tools and performance tracking.</li>
<li>Knowledge of regulatory compliance in digital lending or financial services.</li>
<li>Familiarity with AI-powered tools and data analysis platforms such as Excel, Power BI, and interactive dashboards for reporting and decision-making.</li>
</ul></p><p></p>
<p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Marketing Sales</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY This position is a Multi Property for Al Manara, a Luxury Collection Hotel, Saraya Aqaba and The Westin Saraya Aqaba Resort & Spa Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Managing Housekeeping Operations</p><ul><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li><li>Works effectively with the Engineering department on guestroom maintenance needs.</li><li>Supervises the property general cleaning schedule.</li><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li><li>Inventories stock to ensure adequate supplies.</li><li>Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.</li><li>Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.</li><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li><li>Communicates areas that need attention to staff and follows up to ensure understanding.</li><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul><p>Managing Departmental Costs</p><ul><li>Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals.</li><li>Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Responds to and handles guest problems and complaints.</li><li>Strives to improve service performance.</li><li>Empowers employees to provide excellent customer service.</li><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p>Conducting Human Resources Activities</p><ul><li>Participates as needed in the investigation of employee accidents.</li><li>Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.</li><li>Ensures employees understand expectations and parameters.</li><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li><li>Observes service behaviors of employees and provides feedback to individuals.</li><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li><li>Participates in the employee performance appraisal process, providing feedback as needed.</li><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li><li>Participates in employee progressive discipline procedures.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Incident Response Team Leader is responsible for leading cybersecurity incident response activities, managing complex investigations, and overseeing the delivery of incident response services across customer and enterprise environments. The role provides technical leadership, operational oversight, and strategic direction for incident response engagements while ensuring effective coordination of resources during security incidents. </p> <p>This role serves as the primary escalation point for major cybersecurity incidents and plays a key role in strengthening incident response readiness, improving operational maturity, and ensuring compliance with NCSC licensing requirements.</p> <p>Responsibilities:</p> <p> <u>Incident Response Leadership </u> </p> <ul> <li>Lead cybersecurity incident response engagements from identification through recovery. </li> <li>Direct technical response teams during Major security incidents, Ransomware attacks and Data breaches </li> <li>Coordinate containment, eradication, recovery, and remediation activities. </li> <li>Act as the primary incident commander during major incidents. </li> </ul> <p> <u>Advanced Incident Investigation </u> </p> <ul> <li>Oversee complex investigations involving Malware outbreaks, Insider threats, Targeted attacks and Data exfiltration incidents</li> <li>Validate investigation findings and response recommendations. </li> <li>Provide technical leadership during high-severity incidents. </li> <li>Support digital forensics activities where required. </li> </ul> <p> <u>Team Management & Development </u> </p> <ul> <li>Lead, mentor, and develop Incident Response Analysts. </li> <li>Conduct Technical coaching, Performance management, Skills development initiatives and Incident response readiness activities </li> <li>Support recruitment and onboarding of new team members. </li> <li>Drive continuous capability development across the incident response function. </li> </ul> <p> <u>Governance & Stakeholder Management</u> </p> <ul> <li>Serve as the primary customer-facing lead during major incidents. </li> <li>Provide executive briefings and incident status updates. </li> <li>Support regulatory, compliance, and reporting obligations. </li> <li>Ensure adherence to Incident response policies, Service level agreements and NCSC operational requirements </li> </ul> <p> <u>Program Development & Continuous Improvement </u> </p> <ul> <li>Develop and maintain Incident response frameworks, Playbooks, Runbooks and Response procedures </li> <li>Lead tabletop exercises and simulation activities. </li> <li>Conduct post-incident reviews and lessons learned sessions. </li> <li>Drive improvements to organizational cyber resilience and response capabilities. </li> </ul> <p> </p> <p>Our Culture & Code of Conduct:</p> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do from how we work with each other to how we engage with clients and partners globally.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor's degree (minimum) in information technology or a related field. </li> <li>Minimum 5 years in cybersecurity / information security, including 3 or more years specifically in incident response. </li> <li>At least one valid NCSC-approved IR certification like (ECIH , CCIM, or Blue Team Level 2, or another equivalent certification in the same field that is approved by the NCSC.</li> <li>Technical command. Hands-on expertise in incident triage, forensics-aware investigation, containment, and recovery across endpoint, network, and cloud. </li> <li>Leadership. Proven ability to lead an analyst team under pressure and communicate clearly with clients and the NCSC. </li> <li>Advanced degree in cybersecurity or a related discipline is preferable. </li> <li>Additional credentials such as GCIH, GCFA, or vendor EDR/SOAR is preferable. </li> <li>Experience in an MSSP, telco-affiliated SOC, or national CERT/CSIRT environment is preferable. </li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Work Location<br>Amman, Jordan, with the possibility of partial remote working<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Under the guidance and supervision of the acting Head of External Relations Service and Senior Donor Relations Officer, Global Outreach Team, the Intern will be performing the following tasks: External Relations Services • Support the External Relations Service team in day-to-day operations, with a strong focus on data management, analysis, and presentation using Excel and PowerPoint. • Assist in preparing financial overviews, reports, and donor-related presentations, ensuring accuracy, clarity, and visual quality. • Contribute to donor analysis efforts, including consolidation and interpretation of funding data to support strategic decision-making. • Work closely with the Contributions Unit and Projects Unit, supporting overall grant management processes, including tracking, reporting, and internal coordination. • Assist in the preparation and review of financial and narrative donor reports, ensuring alignment with donor requirements and internal standards. • Support the optimization of internal workflows, tools, and templates, contributing to improving efficiency in donor tracking, reporting, and coordination. • Provide flexible support across ERS functions and be ready to take on tasks assigned by the Head of ERS as priorities evolve. Donors and Partnerships • Support the maintenance of the UNRWA Partnership Digest and donor-related datasets. • Assist in updating donor factsheets and sector analysis templates, including basic research on donor priorities and funding trends. • Contribute to donor analysis and ODA data review, consolidating findings into clear Excel and PowerPoint outputs. • Provide support to proposal development and programme documents, including formatting and initial quality checks.<br> Qualifications/special skills<br>Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or a first university degree programme (minimum bachelor's level or equivalent), with major area of study in Business Management, International Relations, Political Science, Development Studies, Journalism, Communications, Social Sciences, or another relevant field is required.<br> Languages<br>Fluency in English is required. Fluency in Arabic is an asset.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't within servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn't within servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims;</li>
<li>Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps;</li>
<li>Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team;</li>
<li>Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers;</li>
<li>Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in finance, business administration, economics, communications, psychology, marketing, or any related field;</li>
<li>2+ years of customer service, banking, retail, or financial services experience;</li>
<li>Current or recent experience in customer service and support, or banking and financial roles, or adjacent roles;</li>
<li>Routing judgment — clear instinct for what is and isn’t service’s scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation;</li>
<li>QA analyst, call-center trainer, or conversation designer background is a strong positive signal;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply ? Pass qualification(s) ? Join a project ? Complete tasks ? Get paid</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>