Financial Analyst Jobs in Jordan

<p><h4>Description</h4> <p>The SOC team leader is responsible for leading and managing ZainTECH’s Security Operations Center (SOC) team, ensuring effective delivery of security monitoring, threat detection, incident response coordination, and operational security services. The role provides technical leadership and operational oversight across SOC functions while ensuring compliance with service level agreements, customer requirements, and NCSC licensing obligations.</p> <h4>Responsibilities:</h4> <p><strong>SOC operations management</strong><br> Lead daily SOC operations across all monitoring and response activities.<br> Ensure continuous 24x7 monitoring coverage and effective shift management.<br> Oversee incident handling, escalation, and investigation activities.<br> Ensure adherence to customer SLAs and operational procedures.<br> Monitor SOC performance and service quality metrics.</p> <p><strong>Incident management & escalation</strong><br> Act as the primary escalation point for high-severity security incidents.<br> Coordinate incident response activities across technical teams and stakeholders.<br> Support containment, investigation, eradication, and recovery efforts.<br> Review incident reports and ensure quality of investigation outputs.<br> Participate in major incident and crisis management activities.</p> <p><strong>Team leadership & development</strong><br> Lead, mentor, and develop SOC analysts across all levels.<br> Conduct performance reviews, coaching sessions, and knowledge transfer initiatives.<br> Support recruitment, onboarding, and training activities.</p> <p><strong>Threat detection & operational improvement</strong><br> Drive continuous improvement of monitoring and detection capabilities.<br> Review and approve use cases, correlation rules, dashboards, and operational procedures.<br> Identify gaps in detection coverage and operational effectiveness.<br> Support SOC maturity and service enhancement initiatives.</p> <p><strong>Governance, reporting & stakeholder management</strong><br> Prepare operational reports and service reviews.<br> Participate in customer meetings and security governance discussions.<br> Ensure compliance with internal security policies, regulatory obligations, and NCSC licensing requirements.<br> Maintain operational documentation, procedures, and playbooks.</p> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <p>Bachelor’s degree in cybersecurity, information security, computer science, information technology, engineering, or a related field.<br> Minimum 5 years of cybersecurity experience and minimum 3 years of SOC operations experience.<br> Previous experience leading security operations teams.<br> Strong experience with SIEM platforms, threat detection, incident response, and security operations management.<br> Experience within MSSP environments is highly preferred.</p></p><p></p>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p> <h4>Preferred qualifications:</h4> <ul> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking an Associate Director – Finance / Financial Controller for a senior leadership role responsible for overseeing US Finance Department operations remotely while based in Amman, Jordan. The role ensures the integrity of financial reporting, strong internal controls, regulatory compliance, and effective financial operations for the company's US business.</p> <p>This position plays a critical role in partnering with US-based stakeholders, leading a team of 9 finance professionals, and supporting the company's strategic, operational, and compliance objectives in line with public company and pharmaceutical industry standards.</p> <h4>Responsibilities:</h4> <p><strong>1. Financial control & reporting</strong><br> Oversee end-to-end financial reporting for US operations, ensuring accuracy, completeness, and timeliness in accordance with IFRS, and internal company policies.<br> Manage monthly, quarterly, and annual close processes for US entities.<br> Review and approve balance sheet reconciliations, journal entries, and financial analyses.<br> Ensure compliance within internal controls and audit standards.</p> <p><strong>2. Leadership & people management</strong><br> Lead, develop, and manage a team of 9 finance professionals covering accounting, reporting, and control functions.<br> Set clear objectives, performance expectations, and development plans for team members.<br> Foster a high-performance culture with strong accountability, collaboration, and continuous improvement.<br> Ensure effective workload distribution and succession planning within the team.</p> <p><strong>3. US operations & business partnership</strong><br> Serve as a primary finance partner to US-based business leaders and finance stakeholders.<br> Provide insightful financial analysis, commentary, and recommendations to support decision-making.<br> Monitor and analyze key financial metrics, variances, and trends impacting US operations.</p> <p><strong>4. Compliance, controls & governance</strong><br> Ensure strong financial governance and adherence to the company's internal control framework.<br> Maintain compliance with pharmaceutical industry regulations affecting financial reporting.<br> Implement and enhance process controls to mitigate financial and operational risks.<br> Support continuous improvement initiatives, including process automation and standardization.</p> <p><strong>5. Systems & process improvement</strong><br> Oversee finance-related systems and reporting tools used for US operations.<br> Drive efficiencies in close, reporting, and reconciliation processes.<br> Lead or support finance transformation initiatives, shared services optimization, and system upgrades.</p> <h4>Requirements</h4> <p>Bachelor’s degree in Accounting, Finance, or related field (required)<br> Master’s degree, CPA, CMA, ACCA, or equivalent professional qualification is strongly preferred<br> Minimum 12–15 years of progressive finance and accounting experience<br> Proven experience in a controller, senior finance manager, or associate director role<br> Experience within pharmaceuticals, life sciences, or manufacturing is highly preferred<br> Demonstrated experience managing and leading big teams</p> <h4>Skills:</h4> <ul> <li>Expert knowledge of financial reporting, internal controls, and regulatory compliance</li> <li>Strong leadership, people management, and stakeholder engagement skills</li> <li>Excellent analytical, problem-solving, and decision-making capabilities</li> <li>Ability to manage complex, multinational finance operations remotely</li> <li>Strong communication skills with the ability to engage in senior leadership</li> <li>High level of integrity, attention to detail, and ownership mindset</li> <li>Proficiency in ERP systems (SAP) and advanced Excel</li> </ul></p><p></p>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API-based system integration.<br> Experience designing and delivering production grade AI or data-driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p> <h4>Preferred qualifications:</h4> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p> <h4>Preferred qualifications:</h4> <ul> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li> </ul></p><p></p>

<p><h4>About Noema Consulting</h4> <p>Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.</p> <h4>The role</h4> <p>The Senior SAP CDS Consultant supports SAP Analytics Cloud initiatives by designing, developing, and optimizing robust CDS views and data models that enable accurate, efficient, and scalable reporting and analytics. The role involves translating business and technical requirements into high-quality SAP data solutions, ensuring data reliability, performance, and alignment with SAC reporting needs.</p> <p>This position requires strong hands-on expertise in SAP Core Data Services, data modeling, and data management, along with the ability to collaborate closely with business stakeholders, functional teams, and technical teams. It also includes ownership of CDS development activities, performance optimization, data quality, and the delivery of reliable solutions that support data-driven decision-making.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the design, development, and enhancement of SAP CDS views and data models to support SAC reporting and analytics requirements.</li> <li>Collaborate with SAC architects, business analysts, data stewards, and technical teams to translate business needs into efficient CDS-based data models.</li> <li>Optimize CDS views for performance, scalability, and usability in SAC dashboards, stories, and reports.</li> <li>Support data integration activities and ensure data consistency, accuracy, and availability across SAP systems used for SAC initiatives.</li> <li>Provide technical guidance and mentoring to junior developers and other team members involved in data modeling and reporting activities.</li> <li>Perform code reviews, apply best practices, and ensure adherence to SAP development standards.</li> <li>Troubleshoot and resolve complex data-related, performance, and reporting issues in collaboration with cross-functional teams.</li> <li>Document development activities, maintain version control, and ensure alignment with internal governance and quality standards.</li> <li>Stay up to date with SAP technologies, CDS enhancements, and SAC capabilities to continuously improve data management and reporting solutions.</li> </ul> <h4>Requirements</h4> <p><strong>Experience:</strong></p> <ul> <li>5+ years of experience in SAP development with a focus on CDS views and data modeling in SAP S/4HANA environments.</li> <li>Experience optimizing CDS views for analytical performance and complex business use cases.</li> <li>Experience with SAP BW/4HANA or other SAP BI tools is a plus.</li> </ul> <p><strong>Educational background:</strong></p> <ul> <li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.</li> <li>Relevant SAP certifications in ABAP or SAC are desirable.</li> </ul> <p><strong>Competencies:</strong></p> <p><strong>Technical excellence:</strong></p> <ul> <li>Strong understanding of SAP Analytics Cloud architecture and data consumption patterns.</li> <li>Proficiency in ABAP programming and CDS development tools, including annotations, associations, and extensions.</li> <li>Knowledge of data management principles, data governance, and ETL processes.</li> </ul> <p><strong>Behavioural/core:</strong></p> <ul> <li>Analytical thinking and problem-solving mindset</li> <li>Excellent communication with business and technical stakeholders</li> <li>Cross-functional collaboration</li> <li>Ownership, accountability, and attention to detail</li> <li>Technical leadership and mentoring ability</li> <li>Continuous learning mindset</li> </ul> <h4>Benefits</h4> <ul> <li>A fully remote work environment.</li> <li>The opportunity to contribute to international projects for global clients.</li> <li>A collaborative, multicultural team setting.</li> <li>The chance to take ownership and make a real impact.</li> <li>Exposure to experienced professionals and high-quality delivery standards.</li> <li>A culture built on collaboration, professionalism, and continuous improvement.</li> </ul></p><p></p>

<p><h4>About Noema Consulting</h4> <p>Noema stands as a reliable partner, delivering cutting-edge IT solutions and outstanding service to organizations across diverse industries, with a special emphasis on banking. Leveraging deep expertise in digital transformation, data analytics & AI, SAP solutions, and quality assurance & support, Noema empowers clients to streamline processes, make smarter decisions, and drive sustainable business growth at an accelerated pace.</p> <h4>The role</h4> <p>The Senior SAP CDS Consultant supports SAP Analytics Cloud initiatives by designing, developing, and optimizing robust CDS views and data models that enable accurate, efficient, and scalable reporting and analytics. The role involves translating business and technical requirements into high-quality SAP data solutions, ensuring data reliability, performance, and alignment with SAC reporting needs.</p> <p>This position requires strong hands-on expertise in SAP Core Data Services, data modeling, and data management, along with the ability to collaborate closely with business stakeholders, functional teams, and technical teams. It also includes ownership of CDS development activities, performance optimization, data quality, and the delivery of reliable solutions that support data-driven decision-making.</p> <h4>Key responsibilities</h4> <ul> <li>Lead the design, development, and enhancement of SAP CDS views and data models to support SAC reporting and analytics requirements.</li> <li>Collaborate with SAC architects, business analysts, data stewards, and technical teams to translate business needs into efficient CDS-based data models.</li> <li>Optimize CDS views for performance, scalability, and usability in SAC dashboards, stories, and reports.</li> <li>Support data integration activities and ensure data consistency, accuracy, and availability across SAP systems used for SAC initiatives.</li> <li>Provide technical guidance and mentoring to junior developers and other team members involved in data modeling and reporting activities.</li> <li>Perform code reviews, apply best practices, and ensure adherence to SAP development standards.</li> <li>Troubleshoot and resolve complex data-related, performance, and reporting issues in collaboration with cross-functional teams.</li> <li>Document development activities, maintain version control, and ensure alignment with internal governance and quality standards.</li> <li>Stay up to date with SAP technologies, CDS enhancements, and SAC capabilities to continuously improve data management and reporting solutions.</li> </ul> <h4>Requirements</h4> <p><strong>Experience:</strong></p> <ul> <li>5+ years of experience in SAP development with a focus on CDS views and data modeling in SAP S/4HANA environments.</li> <li>Experience optimizing CDS views for analytical performance and complex business use cases.</li> <li>Experience with SAP BW/4HANA or other SAP BI tools is a plus.</li> </ul> <p><strong>Educational background:</strong></p> <ul> <li>Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.</li> <li>Relevant SAP certifications in ABAP or SAC are desirable.</li> </ul> <p><strong>Competencies:</strong></p> <p><strong>Technical excellence:</strong></p> <ul> <li>Strong understanding of SAP Analytics Cloud architecture and data consumption patterns.</li> <li>Proficiency in ABAP programming and CDS development tools, including annotations, associations, and extensions.</li> <li>Knowledge of data management principles, data governance, and ETL processes.</li> </ul> <p><strong>Behavioural/core:</strong></p> <ul> <li>Analytical thinking and problem-solving mindset</li> <li>Excellent communication with business and technical stakeholders</li> <li>Cross-functional collaboration</li> <li>Ownership, accountability, and attention to detail</li> <li>Technical leadership and mentoring ability</li> <li>Continuous learning mindset</li> </ul> <h4>Benefits</h4> <ul> <li>A fully remote work environment.</li> <li>The opportunity to contribute to international projects for global clients.</li> <li>A collaborative, multicultural team setting.</li> <li>The chance to take ownership and make a real impact.</li> <li>Exposure to experienced professionals and high-quality delivery standards.</li> <li>A culture built on collaboration, professionalism, and continuous improvement.</li> </ul></p><p></p>

<p><h4>Benefits:</h4> <p><strong>401(k)</strong><br> Health insurance<br> Paid time off<br> 401(k) matching<br> Dental insurance</p> <p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p> <h4>Essential duties and responsibilities</h4> <p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p> <p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p> <p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p> <p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p> <p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p> <p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p> <p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p> <p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p> <p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p> <p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p> <p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p> <p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p> <p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p> <p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p> <p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p> <p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p> <p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p> <h4>Job requirements</h4> <p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p> <p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p> <p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p> <p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p> <p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p> <p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p> <p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p> <p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p> <p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p> <p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p> <p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p> <p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p> <p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p> <p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>

<p><strong>Re-Advertised Announcement</strong></p> <h1><strong>Human Resources Operational Partner Support&nbsp;</strong><strong>OCG - Cell 5</strong></h1> <p><em>Family: Human Resources</em></p> <p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p> <p><em>Workplace: Amman</em></p> <p><em>Hierarchical and Functional line management of: Cell 5 Human Resources Operational Partner (HROP)</em></p> <p><em>Mobility: Possible travels to Cell 5 mission countries (currently Iraq, Lebanon and Yemen) and other HQ locations</em></p> <p><em>Starting date: 1^st November 2026</em></p> <p><em>Duration: 12 Months.</em></p> <p><strong>Context</strong></p> <p><strong>OCG presence in Amman Hub:</strong></p> <p>OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:&nbsp;</p> <ul> <li>The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Syria, Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent, Flying Pharma and HROp Support.</li> <li>The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed by Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water &amp; Sanitation and a MESO Assistant.</li> <li>Delocalized &amp; Hosted positions.</li> <li>An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.</li> </ul> <p>&nbsp;</p> <p>At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 8 to 9 experts (Program Manager, Deputy Program Manager, Programme Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Controller, Operational Communication Advisor, Supply referent and flying Pharma Referent). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.</p> <p>The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).</p> <p>With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><em>Scope of responsibilities:</em></strong></p> <ol> <li value="NaN"><strong>Operational Planning &amp; Translation of Ambitions into HR Needs:</strong></li> </ol> <p ><em>Participates in discussions on optimal setup requested by the field to ensure staffing is sufficient in number and coherent in composition to meet operational and institutional ambitions, especially during MYR and POA.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>IMS Staffing Requests</strong></p> </td> <td > <ul> <li>Verifies IMS staffing requests formalized by HRCos for compliance with planning, accuracy and clarity</li> <li>Identifies inconsistencies against POA/MYR HR guidance and works with the HROP to adjust setups (IMS and LHS) and HR ambitions</li> <li>Propose changes to the cell and missions based on analysis of long-term HR objectives.</li> </ul> </td> </tr> <tr> <td > <p><strong>MYR &amp; POA Review</strong></p> </td> <td > <ul> <li>1^st round review of MYR and POA HR matrices and reports to HROP any issues (technical, settings, analytical)</li> <li>Provides first feedback to HROP on forecast and variances compared to last validated budget</li> <li>Follows up with missions on job descriptions of international staff (MI); flags missing or outdated MIs and files received MIs.</li> </ul> </td> </tr> <tr> <td > <p><strong>Gap-fill &amp; DEI Planning</strong></p> </td> <td > <ul> <li>Follows up on IMS staffing setups based on HR planning as per LVB.</li> <li>Carries out DEI checks and follow-up linked to HR planning</li> <li>Follows up gap-fill and back-up plans in coordination with HRCo and GPO.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>IMS Lifecycle Management — from Opening to Return:</strong></li> </ol> <p ><em>Single point of contact for IMS administrative and HR management, owning the relationship with the FMR, FAR and GPO across the full cycle. Manages the informed consent process, HR restriction table, BIC documents, mandatory mission documents and POL follow-up.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td colspan="2" > <p><strong>2a&nbsp; Job Openings &amp; Matching</strong></p> </td> </tr> <tr> <td > <p><strong>Job Openings</strong></p> </td> <td > <ul> <li>Follows up job openings in HRIS/Ligo in coordination with HRCo and cell.</li> <li>Compiles a weekly table of cell 5 missions’ positions to be opened as long as the system of TDM lives in parallel of Ligo.</li> <li>Follows up on position management and vacancy tracking.</li> </ul> </td> </tr> <tr> <td > <p><strong>Matching Process</strong></p> </td> <td > <ul> <li>Support HRCo (as per the need) in the matching process for IMS profiles, including liaison with GPO and mobility officers.</li> <li>Keeps a close follow up to ensure all proposed IMS are compliant with missions' HR restrictions</li> <li>Organizes and follows up on 'PAPOUs' (ad hoc meetings for urgent positions to be filled).</li> <li>Prepares and maintains the Tour du Monde document and cell TDM document.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2b&nbsp; Pre-Departure &amp; Departure</strong></p> </td> </tr> <tr> <td > <p><strong>Movement &amp; Visas</strong></p> </td> <td > <ul> <li>Coordinates with FMR for visa and movement logistics, including Schengen visas, mission-country visas.</li> <li>Provides support to FMRs in case of specific movements or visa complexity.</li> <li>Follows up with international staff on all documents required for departure (informed consents BIC, proof of life, digital hygiene policy etc.).</li> <li>Updates and maintain tracker table for BIC, POL etc. at the cell level.</li> <li>Consolidates, monitors and updates pre-departure briefing materials for international staff.</li> </ul> </td> </tr> <tr> <td > <p><strong>Admin &amp; Contract Setup</strong></p> </td> <td > <ul> <li>Follows up on briefing plans and BIC documents.</li> <li>Ensures Ligo updates for departing IMS are completed.</li> </ul> </td> </tr> <tr> <td > <p><strong>HR Briefings</strong></p> </td> <td > <ul> <li>Carries out or participates in HR briefings according to policy.</li> <li>Ensure all documents in the mission welcome package are updated for all cell 5 missions.</li> <li>Arrange BIC briefing with RP/ARP and ensure all IMS have received BIC briefing before their departure.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2c&nbsp; During Mission</strong></p> </td> </tr> <tr> <td > <p><strong>Monthly Follow-up</strong></p> </td> <td > <ul> <li>Monthly salary verification of IMS in post: start/end date changes and project/position allocations with FAR.</li> <li>Keeps the IMS HR Update file continuously updated, with collaboration from HRCos.</li> <li>Ensures updating of the international staff tracking table (HR Update) and communicates discrepancies to HROP and HRCos.</li> <li>Confirms monthly IMS payroll information to FAR as part of IMS salary payment.</li> </ul> </td> </tr> <tr> <td > <p><strong>Indicators &amp; Tracking</strong></p> </td> <td > <ul> <li>Tracks first and second mission indicators.</li> <li>Ensure statistics and indicators are collected and analyzed, at minimum at POA, MYR and year-end (HRNS).</li> <li>Liaises with FMR and FAR for any mid-mission administrative change; follows up on salary advance requests when PD process disappears.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2d&nbsp; Return from Mission</strong></p> </td> </tr> <tr> <td > <p><strong>Early Return</strong></p> </td> <td > <ul> <li>Coordinates early returns: administrative processing and support to HRCo and HoM.</li> <li>Follows up on anticipated returns of IMS and files related documents.</li> </ul> </td> </tr> <tr> <td > <p><strong>Debriefings &amp; Formalities</strong></p> </td> <td > <ul> <li>Ensure SHU is alerted when needed at return.</li> <li>Tracks mission-end formalities with FAR.</li> </ul> </td> </tr> </tbody> </table> <p >&nbsp;</p> <ol> <li value="NaN"><strong>HRIS (Ligo) — Maintenance, Quality &amp; Deployment Support&nbsp;:</strong></li> </ol> <p><em>Act as focal point in the cell for the monitoring, follow-up and deployment of Ligo, providing first-line support to HRCos and cell members.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Routine Maintenance</strong></p> </td> <td > <ul> <li>Verifies routine HR updates in Ligo: positions, Contracts, amendements, allocations.</li> <li>Follow up on position management and job opening status.</li> <li>Follow up on mandatory mission documents and compliance tracking.</li> </ul> </td> </tr> <tr> <td > <p><strong>Data Quality</strong></p> </td> <td > <ul> <li>Performs data quality checks and maintains dashboards for IMS indicators.</li> <li>Identifies and resolves discrepancies in the IMS tracking system; escalates to HROP where needed.</li> </ul> </td> </tr> <tr> <td > <p><strong>Deployment Support</strong></p> </td> <td > <ul> <li>Acts as first-line support for HRCos and cell members on Ligo usage.</li> <li>Monitors progress and challenges in Ligo deployment across cell missions.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>Focal Point for Specific HR Dossiers (under HROP supervision):</strong></li> </ol> <p><em>Act as focal point for specific cross-cutting dossiers, ensuring coordination between missions, HQ units and the HROP.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Mobility Programme</strong></p> </td> <td > <ul> <li>Initiates and streamlines communication between HRCos, PDMs and Mobility Coordinators on mobility needs.</li> <li>Coordinates and laise with mission and mobility team, administrative formalities related to LHS detachment process from/to cell missions.</li> </ul> </td> </tr> <tr> <td > <p><strong>Compensation &amp; Benefits</strong></p> </td> <td > <ul> <li>Focal point for all topics related to IMS Compensation &amp; Benefits (IRFFG, IMS benefits, etc.) with special focus on Rewards Review.</li> <li>Manages information flow and streamlines communication between missions and HQ on rewards changes.</li> <li>Supports the HROP on Benchmark topics: manages BM requests, coordinates with hosting sections and follows up on timely submission of requested information.</li> <li>Solicits and coordinates the intervention of Comp&amp;Ben referents when needed.</li> <li>Supports HRCos facing questions on the implementation of rewards changes.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>Information, Reporting &amp; Meetings&nbsp;:</strong></li> </ol> <p><em>Acts as a pivot between the HR department and the missions, ensuring sufficient information sharing to allow the HR department to provide appropriate and timely support.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Reporting &amp; Indicators, information sharing</strong></p> </td> <td > <ul> <li>Ensure statistics and indicators (FM, 2M, LHS in coordination positions, DEI) are collected, passed on and analyzed — at least at POA, MYR and year-end.</li> <li>Participates in the analysis of HR data and contributes to reporting to the HROP.</li> <li>Ensure cell SharePoint is updated with mission HR policies, reports and other relevant documents from the mission and relevant cell members are having access to those documents.</li> </ul> </td> </tr> <tr> <td > <p><strong>Meetings</strong></p> </td> <td > <ul> <li>Participates in the monthly 'Tour du Monde' meetings to open IMS positions and present the cell's HR/operational news.</li> <li>Participate in the weekly mini-desk of the cell and take minutes of the meeting.</li> <li>Participates in regular catchup meetings between HRCo and HROP and keep the follow up points updated.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p><strong>Profile Requirements:</strong></p> <p><strong>Education:</strong></p> <ul> <li>Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees</li> <li>Additional operational &amp; HR MSF training an asset.</li> </ul> <p >&nbsp;</p> <p><strong>Experience:</strong></p> <ul> <li>At least one year’s experience as Field/office HR Admin with MSF or Cell Assistant with MSF OCG.</li> </ul> <p >&nbsp;</p> <p><strong>Technical Competencies:</strong></p> <ul> <li>IT: Windows 10, database, Excel (use of macros), Power BI.</li> <li>HR Tools and HR Fundamentals.</li> </ul> <p>&nbsp;</p> <p><strong>Languages:</strong></p> <ul> <li>English</li> <li>French and/or Arabic an advantage.</li> </ul> <p >&nbsp;</p> <p><strong>Other:</strong></p> <ul> <li>This position is open to both Jordanian and non-Jordanian applicants.</li> </ul> <p >&nbsp;</p> <p><strong>Compensation &amp; Benefit: </strong></p> <ul> <li>MSF loyalty will be considered on the gross salary.</li> <li>Relocation package will be applicable for non-Jordanian staff.</li> </ul> <p>&nbsp;</p> <p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 30^th September 2026</strong><strong>.</strong></p> <p>&nbsp;</p> <p><strong>To:&nbsp; </strong><a href="https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support"><strong>https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support</strong></a></p> <p>&nbsp;</p> <p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>

<p>We are seeking a motivated, results-driven, and empathetic Debt Settlement Sales Agent to join our growing team. In this role, you will speak with prospective clients experiencing financial hardship, evaluate their eligibility for debt settlement programs, educate them on available solutions, and guide them through the enrollment process. Success in this role requires excellent communication skills, strong objection-handling abilities, and a passion for helping clients achieve financial freedom while consistently meeting sales goals.&nbsp;</p> <p><strong>Key Responsibilities</strong></p> <p>•⁠&nbsp; ⁠Handle inbound and outbound sales calls with prospective clients.</p> <p>•⁠&nbsp; ⁠Conduct a thorough financial assessment to determine eligibility for debt settlement programs.</p> <p>•⁠&nbsp; ⁠Educate clients on the debt settlement process, benefits, risks, and expectations.</p> <p>•⁠&nbsp; ⁠Build trust and rapport with clients while maintaining professionalism and empathy.</p> <p>•⁠&nbsp; ⁠Present customized debt relief solutions based on each client’s financial situation.</p> <p>•⁠&nbsp; ⁠Effectively overcome objections and close sales.</p> <p>•⁠&nbsp; ⁠Guide clients through the enrollment process and ensure all required documentation is completed accurately.</p> <p>•⁠&nbsp; ⁠Maintain detailed and accurate records in the CRM system.</p> <p>•⁠&nbsp; ⁠Follow all company policies, compliance requirements, and industry regulations.</p> <p>•⁠&nbsp; ⁠Collaborate with Quality Assurance, Client Services, and Operations teams to ensure a seamless client experience.</p> <p>•⁠&nbsp; ⁠Meet or exceed daily, weekly, and monthly KPIs, including:<br> &nbsp; &nbsp; * Calls handled<br> &nbsp; &nbsp; * Talk time<br> &nbsp; &nbsp; * Conversion rate<br> &nbsp; &nbsp; * Enrollment volume<br> &nbsp; &nbsp; * Revenue targets</p> <p><strong>Qualifications</strong></p> <p>•⁠&nbsp; ⁠Previous experience in Debt Settlement, Debt Relief, Financial Services, or Inside Sales is preferred.</p> <p>•⁠&nbsp; ⁠Proven ability to meet or exceed sales targets.</p> <p>•⁠&nbsp; ⁠Excellent English communication skills (spoken and written).</p> <p>•⁠&nbsp; ⁠Strong negotiation and objection-handling skills.</p> <p>•⁠&nbsp; ⁠Ability to build rapport quickly with clients in sensitive financial situations.</p> <p>•⁠&nbsp; ⁠Experience using CRM systems and sales dialers is preferred.</p> <p>•⁠&nbsp; ⁠Self-motivated, organized, and goal-oriented.</p> <p>•⁠&nbsp; ⁠Ability to work in a fast-paced, performance-driven environment.</p>

<p><h4>About Zaincash</h4> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p> <h4>Responsibilities:</h4> <p><strong>1. AI strategy and use case development</strong><br> Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p> <p><strong>2. Solution design and technical leadership</strong><br> Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p> <p><strong>3. Proof of concept and production delivery</strong><br> Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p> <p><strong>4. AI governance, risk, and compliance</strong><br> Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br> Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.</p> <p><strong>5. Data and platform readiness</strong><br> Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.</p> <p><strong>6. Vendor and partner evaluation</strong><br> Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br> Support procurement and management in making informed build versus buy decisions.</p> <p><strong>7. Team enablement and knowledge sharing</strong><br> Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p> <h4>Requirements</h4> <p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API-based system integration.<br> Experience designing and delivering production grade AI or data-driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non-technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p> <h4>Preferred qualifications:</h4> <li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li> <li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li> <li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li> <li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li> <li>Experience evaluating AI vendors and preparing business cases for technology investment.</li> <li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused senior systems engineer to join our Microsoft infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The senior systems engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in computer science, computer engineering, information technology, or a related field.</p> <h4>Experience</h4> <p>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</p> <p>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</p> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><strong>JOB SUMMARY</strong>&nbsp;&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>The Mental Health and Psychosocial Support Manager oversees International Medical Corps MHPSS programming within the country and will work closely with local partners to implement MHPSS projects.&nbsp;</p> <p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.&nbsp;</p> <p>&nbsp;</p> <p><strong>MAIN TASKS AND RESPONSIBILITIES</strong>&nbsp;</p> <p>&nbsp;</p> <ul> <li>Coordinate and manage the MHPSS programming for the country&nbsp;</li> </ul> <ul> <li>Manage the MHPSS team, supervise activities and build capacity, support with team-building, performance reviews, and professional development of staff.&nbsp;</li> </ul> <ul> <li>Regular coordination and program status updating with Program Director and Country Director.&nbsp;</li> </ul> <ul> <li>Manage and coordinate all program related legal requirement in collaboration with Grants and Contracts Management Department.&nbsp;</li> </ul> <ul> <li>Closely work with national implementing partners and relevant government focal points for the implementation and monitoring of MHPSS projects.&nbsp;</li> </ul> <ul> <li>Provide continual technical guidance and support for MHPSS-related trainings and supervision as needed.&nbsp;</li> </ul> <ul> <li>Be closely involved with partners and review the national mental health treatment protocol and a revision of the free drug list for psychotropic medication.&nbsp;</li> </ul> <ul> <li>Represent IMC MHPSS on a national level with stakeholders and key government officials.&nbsp;</li> </ul> <ul> <li>Conduct field visits regularly for monitoring and evaluation, relationship building, capacity building and service quality assurance.&nbsp;</li> </ul> <ul> <li>Oversee all program activities and their timely and clinically sound conduction and facilitation, providing input where necessary.&nbsp;</li> </ul> <ul> <li>Coordinate the procurement and distribution of psychotropic medication with the logistics and finance department and local partners and government agencies.&nbsp;</li> </ul> <ul> <li>Ensure functioning of adequate monitoring systems for the use of psychotropic medication, coordinate with implementing partners.&nbsp;</li> </ul> <ul> <li>Support and advise the functioning of MHPSS referral pathways with partner NGO(s) and external service providers.&nbsp;</li> </ul> <ul> <li>Oversee monitoring and evaluation of MHPSS programming, and development of M/E tools and collection and analysis of program data.&nbsp;</li> </ul> <ul> <li>Oversee internal and external MHPSS reporting on a regular basis and ensure quality of reporting.&nbsp;</li> </ul> <ul> <li>Work closely with support departments to support program administration and the logistical implementation of activities in program sites.&nbsp;</li> </ul> <ul> <li>Manage the program budget for MHPSS and coordinate with the finance department regularly.&nbsp;</li> </ul> <ul> <li>Coordinate regularly with other teams, including Health, MNH/VAWG and Nutrition, for integrated approach to activities and trainings.&nbsp;</li> </ul> <ul> <li>Implement the project in line with IMC and global MHPSS standards and guidelines and closely coordinate with IMC's Technical Unit Global Mental Health Advisor for development and review of training materials and reports.&nbsp;</li> </ul> <ul> <li>Participate in MHPSS coordination meetings for information sharing, collaboration with partners, referral mechanisms, and promoting best practices and IASC MHPSS guidelines&nbsp;</li> </ul> <p>Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.&nbsp;</p> <p>&nbsp;</p> <p><strong>MINIMUM QUALIFICATIONS</strong>&nbsp;</p> <p>&nbsp;</p> <ul> <li>Typically, a 4-year University degree in related area. Equivalent combination of relevant education and experience may be substituted as appropriate&nbsp;</li> </ul> <ul> <li>The qualified candidate is a mental health professional (psychologist, clinical social worker, or psychiatrist) with experience in MHPSS program management and coordination.&nbsp;</li> </ul> <ul> <li>Typically, 5+ years of relevant and progressive experience working in mental health related field, including minimum of 2 years of professional experience managing and coordinating MHPSS projects in humanitarian settings.&nbsp;</li> </ul> <ul> <li>Knowledgeable in and experience following IASC Guidelines on MHPSS in Emergencies and international best practices on the integration of MHPSS into primary health care settings.&nbsp;</li> </ul> <ul> <li>Demonstrable technical expertise in the assessment, design, and delivery of responses to pre-existing and emergency-induced MHPSS needs.&nbsp;</li> </ul> <ul> <li>Training experience required; capacity and proven track record in national staff and partner training and capacity-building.&nbsp;</li> </ul> <ul> <li>Strong organizational and supervisory skills&nbsp;</li> </ul> <ul> <li>Honest, hardworking and self-motivated&nbsp;</li> </ul> <ul> <li>Strong interpersonal skills and ability to work within different cultural environments&nbsp;</li> </ul> <ul> <li>Strong written and communication skills&nbsp;</li> </ul> <ul> <li>Ability to work within a team structure or independently, flexible, and can cope with stressful workload&nbsp;</li> </ul> <ul> <li>An excellent command of verbal and written English&nbsp;</li> </ul> <p>&nbsp;</p>

<p><h4>Description</h4> <p>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions. The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements.</p> <p>Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region. The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.</p> <h4>Responsibilities:</h4> <h4>Customer Engagement & Solution Consulting</h4> <ul> <li>Engage with customers to understand: business challenges, security and infrastructure requirements, digital transformation objectives, and existing technology environments</li> <li>Conduct assessments of customer infrastructure, cloud, and security landscapes</li> <li>Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and technical solution requirements</li> <li>Act as a trusted advisor throughout the customer engagement lifecycle</li> </ul> <h4>Solution Positioning & Technical Presales</h4> <ul> <li>Position Microsoft solutions as best-in-class offerings by articulating: business value, competitive advantages, technical capabilities and security and operational benefits</li> <li>Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments</li> <li>Support customers throughout technical evaluations and decision-making processes</li> <li>Prepare technical proposals, solution presentations, architecture recommendations and technical response documentation</li> </ul> <h4>Microsoft Security, Cloud & Infrastructure Solutions</h4> <ul> <li>Design and position solutions across: Microsoft 365 E3 & E5, Microsoft Security & Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions</li> <li>Support Azure sizing, migration, and modernization discussions with enterprise customers</li> <li>Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices</li> </ul> <h4>Workshops, Demonstrations & Technical Presentations</h4> <ul> <li>Lead customer workshops, technical demonstrations, solution presentations and executive briefings</li> <li>Deliver tailored presentations addressing customer-specific business and technical challenges</li> <li>Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities</li> <li>Support customer enablement and awareness initiatives across Microsoft technologies</li> </ul> <h4>Pipeline Development & Sales Support</h4> <ul> <li>Contribute to pipeline generation and opportunity development activities as part of the presales organization</li> <li>Support opportunity qualification, technical validation, and deal progression across strategic customer engagements</li> <li>Collaborate closely with sales and account management teams to align technical and commercial strategies</li> <li>Maintain visibility on opportunity progression and customer engagement activities</li> </ul> <h4>Cross-Functional Collaboration</h4> <ul> <li>Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders</li> <li>Support successful transition from presales to delivery and implementation phases</li> <li>Collaborate with customer IT and security teams to ensure solution alignment and technical readiness</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of experience in Microsoft solution sales, technical presales, cloud and infrastructure consulting, enterprise ICT environments</li> <li>Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions</li> <li>Strong understanding of enterprise security principles, cloud migration and modernization, identity and access management, data protection and compliance solutions</li> <li>Experience supporting enterprise and strategic customer engagements</li> <li>Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field</li> <li>Microsoft cloud and security certifications are an advantage</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Performing the salaries payments activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <strong>Salaries and benefits:</strong> <ul> <li>Check and review monthly salaries.</li> </ul> <strong>Payroll amendments:</strong> <ul> <li>Check payroll amendment requests (housing, transportation, other incentives, and benefits) for KSA and overseas.</li> <li>Prepare manual amendment letters for mobile, internet incentives and other incentives.</li> </ul> <strong>Business operations:</strong> <ul> <li>Prepare and follow up KSA and overseas final settlements.</li> <li>Check and upload increments in SuccessFactors.</li> <li>Renew and fix employees’ annual contract.</li> <li>Check and process school fees payment.</li> <li>Review and check monthly incentives.</li> <li>Review and check overtime reports.</li> <li>Process residence fees payments and housing loan requests.</li> <li>Activate monthly deductions.</li> <li>Check new bank accounts entries.</li> <li>Prepare bank loan letters.</li> <li>Process and check first time ticket payment.</li> <li>Archive payroll documents.</li> </ul> <h4>Role accountability</h4> <strong>HR proficiency:</strong> <ul> <li>Ability to obtain updated soft and technical skills related to the job.</li> </ul> <strong>Delivery:</strong> <ul> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> </ul> <strong>Problem-solving:</strong> <ul> <li>Solve any related problems that arise and escalate any complex operational issues.</li> </ul> <strong>Quality:</strong> <ul> <li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li> </ul> <strong>Business process improvements:</strong> <ul> <li>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li> </ul> <strong>Compliance:</strong> <ul> <li>Comply with related policy and procedures and work instructions.</li> </ul> <strong>Health, safety, and environment:</strong> <ul> <li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li> </ul> <h4>Academic qualification</h4> <p>Bachelor degree in accounting and finance or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years</p> <h4>Technical / functional competencies</h4> <ul> <li>Accounting best practices</li> <li>Accounting methods</li> <li>Accounting principles</li> <li>Accounting rules/guidelines</li> <li>Accounting systems</li> <li>Accounting theory/concepts</li> <li>Financial reporting</li> <li>HRIS payroll systems</li> <li>Payroll administration</li> <li>Payroll compensation analysis</li> <li>Payroll policy</li> <li>Payroll processing and reporting</li> <li>Payroll reconciliation</li> <li>Financial planning</li> <li>Financial analysis</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Are you ready to take the lead in driving technical excellence? Optimiza is looking for a dynamic and engaging technical team leader to inspire and guide our talented team of engineers and developers. As the technical team leader, you will play a pivotal role in shaping project success, fostering collaboration, and delivering cutting-edge solutions that exceed client expectations.</p> <h4>Key responsibilities:</h4> <ul> <li>Lead, mentor, and motivate a team of technical professionals to achieve project goals with a passion for quality and innovation.</li> <li>Plan, coordinate, and oversee technical project deliverables while ensuring timely and successful completion.</li> <li>Collaborate closely with stakeholders, project managers, and cross-functional teams to align technical efforts with business objectives.</li> <li>Drive continuous improvement by encouraging knowledge sharing, adopting best practices, and promoting a culture of learning.</li> <li>Identify risks and challenges early and implement effective solutions to keep projects on track.</li> <li>Communicate complex technical concepts clearly and engagingly to both technical team members and non-technical stakeholders.</li> <li>Stay ahead of the curve by keeping up with the latest technology trends and integrating relevant advancements into team practices.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in computer science, engineering, or related field.</li> <li>Years of experience: 6+ years</li> <li>Technical knowledge: system administration, good knowledge in Windows, Linux, and networking (infrastructure support background)</li> <li>Good troubleshooting skills including networking and system administration.</li> <li>Customer support job experience.</li> </ul> <h4>Preferred skills</h4> <ul> <li>API traffic flow knowledge</li> <li>Database</li> <li>Active Directory and group policy</li> </ul> <h4>Benefits</h4> <ul> <li>Annual bonus</li> <li>Class A health insurance</li> <li>Training and development</li> <li>Performance bonus</li> </ul></p><p></p>

<br>Contract Duration - 12 Months<br>Working arrangement - Remote work, Advocacy &amp; Communication Section, Amman, Jordan<br>UNICEF works in over 190 countries and territories to save children s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.<br>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job it is a calling.<br>UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.<br>Visit our website to learn more about what we do at UNICEF.<br>TERMS OF REFERENCE<br>To strengthen strategic advocacy and communications support for ongoing advocacy and partnership on regional priorities by developing, coordinating, documenting, and amplifying regional and country-level visibility and advocacy.<br>If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0004868 External ToR 2.pdf<br>Minimum Qualification required:<br>Education<br>Bachelors degree in Communications, Knowledge Management, International Development, Partnership Management or related field<br>W ork experience<br>At least 5 years of relevant professional experience in communications, advocacy, knowledge management, partnership management, preferably in the<br>development/humanitarian sector and with a focus on water, sanitation, climate change or related issues.<br>Knowledge/Expertise/Skills<br>Strong experience in developing advocacy and communications strategies and products;<br>Proven track record in knowledge management, partnership coordination and donor reporting;<br>Excellent writing and editing skills for external and internal audiences and donor community;<br>Experience with knowledge management and documentation;<br>Familiarity with UNICEF branding and content strategies will be an added advantage.<br>Language Requirements<br>Fluency in English (written and spoken) is required. Knowledge of Arabic and/or French is an asset.<br>Desirables<br>Experience working with UN agencies.<br>Previous work on water scarcity, WASH, or climate change advocacy.<br>For every Child, you demonstrate...<br>UNICEF s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values<br>UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone , irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.<br>UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF . Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.<br>UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.<br>Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):<br>• An up-to-date TMS profile and curriculum vitae (CV)<br>• Cover letter<br>• A separate financial proposal TMC0004868 Financial proposal.xlsx<br>• Candidates are required to submit a brief technical proposal (max 5 pages) outlining their understanding of the assignment, proposed methodology/approach, and a detailed work plan with timelines.<br>Remarks:<br>UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants bank account information.<br>All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.<br>Additional information about working for UNICEF can be found here .<br>

<p><h4>Description</h4> <p>A leading global pharmaceutical company is seeking a Director, Data & Analytics to take ownership of the strategy, architecture, delivery, and operational performance of its Data & Analytics function. This is a hands-on leadership role overseeing the enterprise data platform, the data products the business relies on, and the team behind them, setting technical direction, delivery standards, and investment priorities while staying personally engaged in key architecture and design decisions. The ideal candidate combines strong technical credibility with senior leadership experience, and will be directly accountable for making the platform AI-ready, ensuring data is governed, traceable, and model-grade to support regulated AI deployment.</p> <h4>Responsibilities:</h4> <p><strong>1. Platform architecture & engineering leadership:</strong><br> Own the enterprise data platform, Azure Data Lake Storage Gen2, Databricks lakehouse (Medallion architecture), Power BI, and Unity Catalog, ensuring it is architecturally sound, standardized, reliable, and engineered to scale.<br> Set and enforce platform engineering standards: ingestion patterns, transformation conventions, Medallion layer contracts, data quality gates, Bronze-to-Gold promotion criteria, and the CI/CD framework that delivers all of it.<br> Own the Unity Catalog governance model, RBAC, lineage, business glossary, and metric definitions, as the platform-enforced foundation for trusted data.<br> Drive the platform roadmap from current state to target, sequencing technical debt remediation, new capability build-out, and platform readiness for downstream AI and analytics demand.<br> Personally lead design reviews and architecture decisions for the platform, engaging directly with the engineering team on complex technical problems where senior technical judgment is required.<br> Own data platform observability and operational excellence, pipeline reliability, SLA adherence, incident response, and data quality monitoring.</p> <p><strong>2. Delivery & data products:</strong><br> Run the D&A delivery programme, from source ingestion and pipeline engineering through to analytics, semantic layer, and data product delivery for business functions.<br> Set and enforce delivery standards: sprint cadence, code review, documentation, testing, validation, and release management practices that govern all team output.<br> Define and own data SLAs to the business, pipeline refresh frequency, availability, and incident response commitments, and ensure delivery is held against them.<br> Own the data integration roadmap, prioritising ingestion of new source systems into the lake in alignment with business demand and platform readiness.<br> Manage complex integration challenges across source systems, engaging directly on technical constraints, working with upstream owners, and designing solutions that align data latency and refresh frequency with business needs.<br> Own the portfolio of data products, datasets, semantic models, and analytics deliverables, ensuring each is documented, well-understood, and fit for the business question it answers.<br> Define and own the standard for what a Gold-layer data product must satisfy to be AI-ready, distinguishing analytics-grade from model-training-grade, with explicit criteria covering completeness, label integrity, statistical consistency, and lineage traceability.</p> <p><strong>3. Data governance & quality:</strong><br> Design and operate the data governance operating model, data ownership, stewardship, quality standards, business glossary, and metric definitions.<br> Embed data quality gates into Medallion layer promotion, making quality a precondition of Bronze-to-Gold progression, with measurable thresholds and clear remediation paths.<br> Own data lineage visibility across the platform so business users can trace the provenance of every number they rely on, end-to-end from source to dashboard.<br> Lead the technical evaluation, selection, and implementation of enterprise data catalogue tooling, including integration with Unity Catalog and the platform metadata layer.<br> Embed appropriate data handling, validation, and audit-trail practices for regulated data domains, partnering with Quality, Regulatory, and Legal to ensure compliance requirements are met by design.<br> Establish data quality measurement as a managed practice, KPIs, dashboards, periodic review, and accountability with data owners.<br> Establish data lineage and provenance practices that satisfy AI explainability and regulatory auditability requirements, including GxP-compliant audit trails for Quality, Manufacturing, and Regulatory AI use cases.</p> <p><strong>4. Team leadership & capability development:</strong><br> Lead, hire, and develop the D&A team, Data Engineers, Analytics Engineers, BI Developers, and Business Analysts, sequencing hires in alignment with the platform roadmap and delivery demand.<br> Define and evolve the role design, skills profile, and career framework for the team within the broader Data & AI CoE structure.<br> Set the team's performance culture: clear ownership, high engineering standards, fast feedback, continuous learning, and documentation as a team discipline.<br> Coach and develop team members directly, identifying high-potential individuals, investing in their technical and leadership growth, and building bench strength across roles.<br> Manage team capacity and allocation across the platform roadmap and business delivery demand, ensuring focus stays on high-value work aligned to strategic priorities.<br> Set the engineering craft culture, code review, design review, pairing, and shared technical standards, that lifts the technical quality of all team output.</p> <p><strong>5. Business partnership & vendor engagement:</strong><br> Serve as the senior D&A point of contact for business function leadership, translating business data needs into platform and delivery priorities.<br> Build credibility with business stakeholders through reliable, consistent delivery, data products that are well-understood, well-documented, and match business expectations.<br> Communicate proactively on platform status, delivery commitments, risks, and trade-offs, ensuring stakeholders have a current view and surfacing issues early.<br> Represent D&A in cross-functional planning forums, ensuring the data foundation perspective is present in enterprise architecture, application, and AI investment decisions.<br> Manage operational vendor and partner relationships for the data platform, Databricks, Microsoft Azure, Power BI, and implementation or augmentation partners.</p> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Data Engineering, Mathematics, or related discipline.<br> Master's degree in Data Science, Computer Science, Business Administration, or related field is preferred.<br> Relevant certifications in cloud data platforms (e.g., Azure Data Engineer, Databricks Certified Data Engineer Professional) are preferred.<br> Minimum 10 years of progressive experience in data engineering, data platform, or enterprise analytics roles.<br> Minimum 5 years in a senior leadership role with direct team management accountability, hiring, developing, and performance managing a multi-disciplinary technical team.<br> Proven hands-on production experience with Databricks (Delta Lake, Unity Catalog) and Azure data services at platform-design and engineering-lead level.<br> Proven track record building or substantially remediating a cloud-native data platform in a complex, multi-source enterprise environment.<br> Experience with Medallion/lakehouse architecture patterns in production.<br> Experience designing data products and platform capabilities for AI/ML consumption, including Feature Store design, training dataset engineering, and ML data lineage is preferred.<br> Experience working at the interface of a data platform team and an AI/ML team, translating model requirements into data infrastructure specifications and owning the data readiness handoff is preferred.<br> Experience leading a data governance or catalogue implementation, from design through to business adoption.<br> Life sciences, pharmaceutical, or other regulated industry experience is preferred.</p> <h4>Skills:</h4> <p><strong>Technical competencies:</strong><br> Data platform architecture<br> Data engineering, pipeline design & CDC patterns<br> Data modelling, transformation & engineering standards<br> Data governance, quality & catalogue<br> Analytics & BI delivery<br> MLOps & ML platform foundations<br> Delivery management & agile methods</p> <p><strong>Platform & technical skills:</strong><br> Deep practical expertise in Azure data services: ADLS Gen2, Azure Data Factory, Azure DevOps.<br> Hands-on production experience with Databricks, Delta Lake, notebooks, Unity Catalog, MLflow.<br> Strong understanding of incremental load and CDC patterns across enterprise source systems (SAP, Veeva, SuccessFactors, and similar).<br> Power BI at the semantic layer level, understanding how the semantic layer should be designed for enterprise scale.<br> CI/CD for data pipelines, practical implementation at production scale.<br> Data quality frameworks, profiling, expectation testing, alerting, and remediation workflows.<br> Working knowledge of modern data governance tooling: Unity Catalog, Collibra, Purview, or DataHub.</p> <p><strong>Leadership & business skills:</strong><br> Credible with both technical teams and senior business stakeholders.<br> Strong delivery discipline, owns commitments, communicates risks early, and sizes work realistically.<br> Structured thinker, able to take a complex current state and produce a clear, prioritised, sequenced roadmap.<br> Strong written and verbal communication in English; Arabic proficiency valued.<br> Cultural intelligence for working effectively across MENA, US, and Europe.</p></p><p></p>

<p><h4>Job summary</h4> <p>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university</p><p></p>

<p><strong>Job Description</strong></p> <p>&nbsp;</p> <p>&nbsp;</p> <table border="1" cellpadding="0" cellspacing="0" width="576"> <tbody> <tr> <td > <p ><strong>Position:</strong></p> </td> <td > <p >Director of Finance and Administration</p> </td> </tr> <tr> <td > <p ><strong>Type of Contract:</strong></p> </td> <td > <p >Full-time, fixed term contract</p> </td> </tr> <tr> <td > <p ><strong>Project: </strong></p> </td> <td > <p >Youth Grow Activity</p> </td> </tr> <tr> <td > <p ><strong>Reports to:</strong></p> </td> <td > <p >Chief of Party</p> </td> </tr> <tr> <td > <p ><strong>Location:</strong></p> </td> <td > <p >Amman, Jordan</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p><strong>About Youth Grow Activity </strong></p> <p>Launched in 2023, Youth Grow Activity (YGA) is a five-year US Government (USG)-funded initiative that aims to transform the economic trajectory of Jordan’s youth while strengthening resilient, opportunity-rich local systems to promote long-term stability and security. YGA reflects a growing strategic consensus: youth economic empowerment is no longer just a development objective; it is a tool for socioeconomic prosperity. YGA tackles the root causes of economic exclusion and youth unemployment—key drivers of social unrest, destabilized vulnerable communities, and brain drain and migration. By aligning local and national economic opportunities with shared regional and global strategic interests, YGA leverages economic empowerment as a force to foster resilient partnerships that help co-create future-ready systems.</p> <p>&nbsp;</p> <p><strong>About Q2IMPACT (QED Group, LLC DBA Q2 Impact)&nbsp; </strong></p> <p>Q2IMPACT, a QED Group company, brings over 25 years of expertise in data-driven, impact-focused solutions at the intersection of development, diplomacy, and defense. Rooted in this dynamic history, Q2IMPACT leverages cutting-edge technology, data-driven insight, and strategic expertise to tackle today’s most pressing challenges. Evolving with global priorities, Q2IMPACT blends its rich legacy in Monitoring, Evaluation, and Learning (MEL), Collaboration, Learning, and Adaptation (CLA); data analytics; systems strengthening; and adaptive programming with a renewed focus on strategic relevance, economic growth, and national security. Launched in 2023, Youth Grow Activity (YGA) is a U.S. Government-funded initiative working with national partners in Jordan to help youth build practical skills and connect to income opportunities, leading to stable communities in Jordan by supporting lawful work, productive routines, and positive engagement for youth themselves. The primary beneficiaries of YGA are youth aged 10 to 29. Additionally, YGA engages with key stakeholders including MOY, MODEE, CPF and AQACA, JREEF as well as private sector stakeholders. YGA activities are being implemented across all 12 governorates (Mafraq, Irbid, Ajloun, Jerash, Balqa, Amman, Zarqa, Madaba, Karak, Tafilah, Ma’an, Aqaba). YGA delivers structured upskilling programs, income-generating opportunities, and positive engagement through MOY centers and other national institutions. All of YGA's programs and activities are designed in alignment with Jordan's EMV and built to prepare a youth workforce capable of contributing to national priority sectors, including the National Conveyor Project and Jordan's growing digital economy.</p> <p>&nbsp;</p> <p><strong>Position Summary and Purpose</strong></p> <p>Q2IMPACT is seeking a Director of Finance and Administration (DFA) for YGA. The role involves cooperative agreement budgeting, expense monitoring, financial reporting, adherence to donor guidelines, and compliance with USG regulations. The DFA also ensures conformity with local laws, oversees audits, and manages budget projections and forecasts. This position is critical for the timely preparation and submission of financial reports, operational and procurement management, and safeguarding the organization’s financial sustainability.</p> <p>The DFA is a senior leadership role central to YGA’s success, and reports to the YGA Chief of Party. This position ensures the project’s financial integrity, operational efficiency, and regulatory compliance while fostering strategic decision-making and promoting excellence in operational, administrative, and human resource functions. The role currently oversees a team of four key professionals: a) Accountant b) Senior Grants &amp; Subcontracting Lead, c) HR Officer, and d) Office Driver, ensuring effective collaboration, performance, and alignment with project goals. The DFA also leads coordination with YGA technical leads for timely planning of procurements and budget projections.</p> <p>The role collaborates closely with home office, including the YGA Project Director, Director of Finance &amp; HR, and Finance Department. Additionally, this role regularly interfaces with financial teams of YGA stakeholder partners and service providers for timely coordination of joint procurements.</p> <p><br> <strong>Primary Responsibilities</strong></p> <ul> <li><strong>Daily Financial Management</strong> <ul > <li>Oversee the day-to-day field office financial management, accounting, and operations.</li> <li>Maintains and manages field office accounts, in coordination with Q2IMPACT home office.</li> <li>Reviews vouchers and payment requests, including proper backup documentation, to ensure compliance with Q2IMPACT policies and procedures and USG rules and regulations.</li> <li>Ensures timely payments to staff, consultants, and vendors.</li> <li>Calculates and issues payroll; calculates and submits payroll taxes to the proper Jordanian authorities.</li> <li>Maintains and oversees internal controls with direction from the home office Director of Finance and HR.</li> <li>Manages treasury functions, including daily supervision of cash position, accounts, and petty cash.</li> <li>Manages the field office financial filing system, both paper and electronic, in coordination with Q2IMPACT guidelines.</li> </ul> </li> <li><strong>Budget Monitoring, Projections, and Financial Planning</strong> <ul > <li>Leads the development and regular updating of project budget projections, working closely with technical leads to obtain timely, accurate activity forecasts and spending assumptions.</li> <li>Proactively identifies and resolves issues affecting forecast accuracy, including delays in technical input, changing implementation timelines, or gaps between planned activities and available budget.</li> <li>Communicates projection updates, risks, and recommended adjustments to Q2IMPACT home office to support timely decision-making and effective financial management.</li> <li>Prepares estimates of monthly cash requirements and submits them to Q2IMPACT’s Project Management.</li> </ul> </li> <li><strong>Audit and Financial Reporting</strong> <ul > <li>Maintains complete, accurate, and timely financial records in compliance with USG and Q2IMPACT policies and procedures; prepares and submits monthly financial reports to Q2IMPACT home office promptly, as directed.</li> <li>Prepares monthly, quarterly, annual, and ad hoc financial reports to USAID, including accruals, expenditures, and related reporting.</li> <li>Coordinates with Q2IMPACT’s local legal and accounting advisors and serves as the liaison between local external auditing authorities and Q2 Impact headquarters.</li> </ul> </li> <li><strong>Operational Coordination</strong> <ul > <li>Helps design and implement policies and procedures for achieving project efficiencies.</li> <li>Supervises financial, operational, and administrative staff, as required.</li> <li>Oversees procurement and inventory management of project supplies, services, and other items in accordance with USG rules and regulations.</li> <li>Conducts organizational capacity assessments for sub-awardees and partners and develops partner capacity-building plans covering financial management systems, procurement processes, human resource management, social security, tax procedures, and related areas.</li> <li>Leads the delivery of capacity-building activities to partners and coordinates with the MEAL Lead to identify and measure indicators that capture improvement.</li> <li>Oversees smooth project closeout in compliance with contract terms and USG regulations.</li> </ul> </li> </ul> <p>&nbsp;</p> <p><strong>Skills</strong></p> <ul> <li>Proven ability to lead and mentor multidisciplinary teams in dynamic environments.</li> <li>Strong organizational and decision-making skills to manage complex financial and administrative operations.</li> <li>Sound judgment, able to troubleshoot problems and develop creative solutions while identifying issues that need to be escalated.</li> <li>Ability to influence and pull through key financial data and metrics to ensure accuracy of projections and meeting monthly revenue targets.&nbsp;</li> <li>Expertise in financial analysis, risk assessment, and strategic planning.</li> <li>Ability to synthesize data into actionable insights for senior leadership.</li> <li>Operational, logistics, and procurement skills;</li> <li>Ability to prioritize.</li> <li>Superior organization skills and high accuracy, rigor, and attention to detail.</li> <li>Strong teamwork and collaboration skills; ability to collaborate with colleagues and partners nationally and internationally.</li> <li>Ability to adapt and work in a flexible, fluid, and evolving environment.</li> <li>Proactive self-starter with the ability to independently multitask and prioritize.</li> </ul> <p>&nbsp;</p> <p><br> <strong>MINIMUM EDUCATION, EXPERIENCE, SKILLS &amp; QUALIFICATIONS</strong></p> <ul> <li>Jordanian citizen.</li> <li>Bachelor’s degree in Accounting, Business Administration, or related field or a Certified Public or Chartered Accounting qualification</li> <li>A minimum of ten years of experience managing, in increasing roles of responsibility, finance, procurement, contracts management, operations, logistics, and/or human resource-related matters activities of similar dollar value;</li> <li>Demonstrated supervisory experience.</li> <li>Familiarity with USG financial reporting and compliance requirements; and</li> <li>Experience managing donor-funded procurements and subcontracts/grants.</li> <li>Excellent written and verbal communication skills in English required.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>