Financial Analyst Jobs in Jordan
949 Jobs Found
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p>
<h4>Key accountability areas</h4>
<p><strong>Production planning and scheduling:</strong><br>
Develop and implement production plans to meet customer demand.<br>
Create and manage production schedules, optimizing resource utilization.</p>
<p><strong>Resource management:</strong><br>
Allocate and manage human and equipment resources effectively.<br>
Ensure that staffing levels are aligned with production requirements.</p>
<p><strong>Quality control and assurance:</strong><br>
Implement and oversee quality control processes to ensure product quality.<br>
Collaborate with the quality management team to maintain high-quality standards.</p>
<p><strong>Process optimization:</strong><br>
Identify opportunities for process improvement and implement efficiency measures.<br>
Implement lean manufacturing principles and continuous improvement initiatives.</p>
<p><strong>Cost control and budget management:</strong><br>
Monitor and control manufacturing costs to meet budgetary constraints.<br>
Implement cost-saving measures without compromising quality or safety.</p>
<p><strong>Health and safety compliance:</strong><br>
Ensure compliance with health and safety regulations and standards.<br>
Implement and enforce safety protocols to create a secure working environment.</p>
<p><strong>Supply chain coordination:</strong><br>
Collaborate with supply chain teams to ensure timely availability of raw materials.<br>
Manage relationships with suppliers to optimize the supply chain.</p>
<p><strong>Team leadership and development:</strong><br>
Lead and manage manufacturing teams, providing guidance and support.<br>
Develop a culture of accountability, teamwork, and continuous learning.</p>
<p><strong>Production efficiency metrics:</strong><br>
Establish and monitor key performance indicators (KPIs) to measure production efficiency.<br>
Analyze data to identify areas for improvement and track progress.</p>
<p><strong>Cross-functional collaboration:</strong><br>
Collaborate with other departments such as engineering, maintenance, and quality assurance.<br>
Participate in cross-functional teams to address operational challenges.</p>
<h4>Role accountability</h4>
<p><strong>HR proficiency:</strong><br>
Ability to recruit, recognize, and cultivate high performers and expose them in order to create a robust second line of management.<br>
Ability to recognize low performers and guide them to improve or release them.<br>
Ability to treat subordinates equally without any discrimination.<br>
Assessment criteria of subordinates is performance that leads to planned results.<br>
Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</p>
<p><strong>Responsibility:</strong><br>
Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.<br>
Able to anticipate problems and make the necessary proactive steps to prevent them.<br>
Ability to take necessary and proper timely decisions.</p>
<p><strong>Delivery:</strong><br>
Deliver the required results in a timely manner with required quality and cost.</p>
<p><strong>Making a tangible difference:</strong><br>
Must make a tangible difference to his area of operation and exceed business expectations.</p>
<p><strong>Business planning and performance:</strong><br>
Able to transform the corporate goals into business plans.<br>
Able to plan, follow-up, and execute those plans, whether they are annual or development plans.<br>
Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.<br>
Provide periodic work progress reports.<br>
Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.</p>
<p><strong>Organizational development:</strong><br>
Develop the organizational structure according to the current requirements taking into consideration future and development plans.<br>
Ensure availability of job descriptions for all job roles and deployment.</p>
<p><strong>Business process improvements:</strong><br>
Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.<br>
Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.<br>
Promote the automated systems and use them fully, to spread its culture.</p>
<p><strong>Quality:</strong><br>
Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p>
<p><strong>Adaptation:</strong><br>
Adapt to new and alternative techniques, technologies, management structures, and business models.</p>
<p><strong>Health, safety and environment:</strong><br>
Ensure a safe, secure, and legal work environment as per the standard regulations.</p>
<h4>Academic qualification</h4>
<p>Bachelor degree in electrical engineering</p>
<h4>Work experience</h4>
<p>6 to 10 years</p>
<h4>Technical / functional competencies</h4>
<ul>
<li>Operations management</li>
<li>Operations planning</li>
<li>Operations research</li>
</ul></p><p></p>
Jordan - Amman
<p><h4>Job purpose</h4>
<p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p>
<h4>Key accountability areas</h4>
<strong>Production planning and scheduling:</strong><br>
<li>Develop and implement production plans to meet customer demand.</li>
<li>Create and manage production schedules, optimizing resource utilization.</li>
<strong>Resource management:</strong><br>
<li>Allocate and manage human and equipment resources effectively.</li>
<li>Ensure that staffing levels are aligned with production requirements.</li>
<strong>Quality control and assurance:</strong><br>
<li>Implement and oversee quality control processes to ensure product quality.</li>
<li>Collaborate with the quality management team to maintain high-quality standards.</li>
<strong>Process optimization:</strong><br>
<li>Identify opportunities for process improvement and implement efficiency measures.</li>
<li>Implement lean manufacturing principles and continuous improvement initiatives.</li>
<strong>Cost control and budget management:</strong><br>
<li>Monitor and control manufacturing costs to meet budgetary constraints.</li>
<li>Implement cost-saving measures without compromising quality or safety.</li>
<strong>Health and safety compliance:</strong><br>
<li>Ensure compliance with health and safety regulations and standards.</li>
<li>Implement and enforce safety protocols to create a secure working environment.</li>
<strong>Supply chain coordination:</strong><br>
<li>Collaborate with supply chain teams to ensure timely availability of raw materials.</li>
<li>Manage relationships with suppliers to optimize the supply chain.</li>
<strong>Team leadership and development:</strong><br>
<li>Lead and manage manufacturing teams, providing guidance and support.</li>
<li>Develop a culture of accountability, teamwork, and continuous learning.</li>
<strong>Production efficiency metrics:</strong><br>
<li>Establish and monitor key performance indicators (KPIs) to measure production efficiency.</li>
<li>Analyze data to identify areas for improvement and track progress.</li>
<strong>Cross-functional collaboration:</strong><br>
<li>Collaborate with other departments such as engineering, maintenance, and quality assurance.</li>
<li>Participate in cross-functional teams to address operational challenges.</li>
<h4>Role accountability</h4>
<strong>HR proficiency:</strong><br>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
<strong>Responsibility:</strong><br>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them.</li>
<li>Ability to take necessary and proper timely decisions.</li>
<strong>Delivery:</strong><br>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<strong>Making a tangible difference:</strong><br>
<li>Must make a tangible difference to his area of operation and exceed business expectations.</li>
<strong>Business planning and performance:</strong><br>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
<strong>Organizational development:</strong><br>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
<strong>Business process improvements:</strong><br>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
<strong>Quality:</strong><br>
<p>Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p>
<strong>Adaptation:</strong><br>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
<strong>Health, safety and environment:</strong><br>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
<h4>Academic qualification</h4>
<p>Bachelor degree in electrical engineering</p>
<h4>Work experience</h4>
<p>6 to 10 years</p>
<h4>Technical / functional competencies</h4>
<li>Operations management</li>
<li>Operations planning</li>
<li>Operations research</li></p><p></p>
Post-Return Experience and Reintegration Pathways Consultancy Service
Logistics, Supply Chain & Procurement
Norwegian Refugee Council (NRC)
Jordan - Amman
<p><strong>REQUEST FOR QUOTATION NOTICE</strong></p>
<p> </p>
<p>INVITATION TO REQUEST FOR QUOTATION FOR THE PROVISION OF POST-RETURN EXPERIENCE AND REINTEGRATION PATHWAYS: SYRIAN RETURNEES (IDP, JORDAN AND LEBANON REFUGEE RETURNEES) CONSULTANCY SERVICE</p>
<p> </p>
<p><strong>[RFQ/MENA/26/005]</strong></p>
<p> </p>
<p>Following the fall of the Assad government in December 2024, the pace of return movements from Jordan and Lebanon has accelerated. While humanitarian actors have invested significantly in tracking intentions to return and return movements, far less is known about what actually happens after return, and almost nothing has been systematically documented about what enables successful, sustainable reintegration as opposed to what causes it to fail. This evidence gap has direct programmatic consequences. INGOs operating in Syria's return areas are making decisions about reception support, livelihood programming, shelter, and community cohesion with limited grounding in the lived experiences of returnees themselves. We lack qualitative evidence that would allow better identification of what works- the conditions, assets, relationships, and support mechanisms that returnees themselves associate with positive reintegration pathways and outcomes1- distinct from cataloguing barriers and protection risks. This research piece would address that gap with an explicit solutions orientation: the primary analytical question is what successful early reintegration looks like and how we can support more of it, rather than what is going wrong for returnees. This study is designed as a pilot, with strong programmatic utility, while generating the evidence base and case for a broader multi-site phase 2, which could be fundraised for. This study is intended to complement rather than duplicate existing quantitative intention surveys including UNHCR's ePRIS and complement work led by the Solutions Working Group inside Syria and the various Durable Solutions coordination architectures that exist at country and regional level. This study is designed as a pilot to provide both a standalone evidence contribution and the foundation for a potential phase 2 study across two to three additional governorates, inclusion of a re-displaced secondary sample (both inside Syria and cross-border movements back to Lebanon), measuring the distinction between rural areas supported with humanitarian programming; and a longitudinal follow-up component</p>
<p> </p>
<p><strong>Deadline for Bids:</strong></p>
<p>Deadline for bid submission is 02.08.2026 - 13:00 PM Amman time.</p>
<p> </p>
<p>Please submit your bid by uploading all files to the e-tender box (eTB) web site - the link is included in the file</p>
<p><em>0_LINK TO UPLOAD BID.pdf</em>, which you downloaded together with this tender package.</p>
<p> </p>
<p><em>In order to avoid technical problems, please note that you can upload as many files as it is required, but the <u>single file size is limited to 10 MB</u> each, and it is <u>not allowed to upload zip, rar or 7z file</u>. Files with the same file name cannot be uploaded twice.</em></p>
<p> </p>
<p>After successful bid submission, you will receive an e-mail confirmation from the eTB system, with the list of submitted files. If you notice that some files have not been successfully uploaded (e.g. due to the internet interruption), please submit missing file(s) again and please put MF after the company name (example: ABC company MF).</p>
<p> </p>
<p>If you need to submit a revised bid before the deadline, the Company name in the eTB system should be modified by adding “2” after the Company name and the latest submission will be considered as the final bid. (Example: ABC company 2)</p>
<p> </p>
<p>If you have any technical questions please use the link available also in downloaded file <em>0_LINK TO UPLOAD BID.pdf</em> before 26.07.2026. After submitting your question, you will receive an e-mail confirmation from eTB system.</p>
<p> </p>
<p>If you do not receive confirmation e-mails, or in case of technical problems, please contact <a href="mailto:jo.contact@nrc.no">jo.contact@nrc.no</a></p>
<p> </p>
<p><strong>Complete RFQ documents can be obtained, free of charge from 19 July 2026 until 02 August 2026, 12:00 pm (Amman Time) , by accessing the following link:</strong></p>
<p> </p>
<p><a href="https://etbsystem.no/ClientTrans/Download?ID=DhUoFCVJ3y0%3d"><strong>https://etbsystem.no/ClientTrans/Download?ID=DhUoFCVJ3y0%3d</strong></a></p>
<p>If you do not receive an e-mail, or in case of technical problems, please contact <a href="mailto:jo.contact@nrc.no">jo.contact@nrc.no</a> with email subject as: (RFQ/MENA/26/005) – Technical Enquiry</p>
<p>Regards,</p>
<p>NRC Procurement Unit</p>
<p> </p>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Perform minor routine maintenance on property vehicles (i.e., engineering trucks, shuttle vans, electric carts) including checking oil, fluid levels, tire pressure/wear, charging batteries, and replacing spark plugs. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and requisition parts and supplies as needed. Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
DEUTSCHE GESELLSCHAFT FÜR INTERNATIONALE ZUSAMMENARBEIT (GIZ)
Jordan - Amman
<p>The GIZ Jordan Project <strong>“Cash for Green Services” </strong>is seeking to hire a “<strong>Feedback & Complaints Mechanism Advisor – Cash for Work</strong>” based in Jordan- for full-time base employment.</p>
<p>Jordan continues to face pressure on municipal services in communities hosting large numbers of Syrian refugees. At the same time, Syrian refugees and vulnerable Jordanians face significant socio-economic challenges and limited income opportunities.</p>
<p>The aim of the project is to improve the living conditions of particularly vulnerable Syrian refugees and Jordanians, especially women and persons with disabilities, in selected municipalities in Jordan. At the same time, the project contributes to improving municipal solid waste management services.</p>
<p>The project supports the creation of temporary employment opportunities (Cash for Work, CfW) that generate income for Syrian refugees and vulnerable Jordanians. To this end, it cooperates with the Jordanian Ministry of Local Administration (MoLA) as its political partner.</p>
<p>The CfW opportunities are created in municipalities that host Syrian refugees. Partner municipalities are responsible for organising and implementing the CfW activities, while the project provides financial, technical and procedural support and strengthens municipal capacities. The CfW activities help municipalities address temporary personnel and resource constraints and improve municipal waste management services. They include, among others, cleaning of public areas as well as the collection, sorting and recycling of suitable materials.</p>
<p>By providing temporary income opportunities to Syrian refugees and vulnerable Jordanians and bringing participants from different backgrounds together in the workplace, the project also aims to contribute to social cohesion. Particular attention is given to the participation and inclusion of women and persons with disabilities. At the same time, the activities contribute to cleaner cities, improved recycling and environmental protection.</p>
<p>The project supports municipalities in integrating relevant improvements and approaches into their waste management planning to strengthen their sustainability beyond individual CfW rotations. In addition, the project advises municipalities and relevant waste management actors on organisation, operation and economic efficiency. Occupational health and safety, gender equality and social inclusion are considered throughout the implementation of CfW activities.</p>
<p><strong><u>Qualifications and specialist knowledge</u></strong></p>
<ul>
<li>Bachelor’s/Master’s degree or equivalent in social sciences, development studies, public administration, social work, monitoring and evaluation or another relevant field.</li>
<li>At least 5 years of relevant professional experience in development cooperation, humanitarian assistance, refugee response, social protection, accountability, monitoring and evaluation or a related field.</li>
<li>Demonstrated experience in establishing or managing feedback, complaints, grievance, accountability or participant monitoring mechanisms; experience related to Cash for Work or employment programmes is an advantage.</li>
<li>Experience with qualitative and quantitative feedback methods, such as surveys, interviews and focus group discussions, and with systematically analysing and translating findings into monitoring and management information.</li>
<li>Good understanding of data management and M&E processes and experience in coordinating data collection and reporting with M&E and/or digital data management systems.</li>
<li>Good understanding of the situation of refugees and vulnerable host communities in Jordan and demonstrated understanding of confidentiality, data protection, safeguarding and the appropriate handling of sensitive complaints.</li>
<li>Excellent written and oral command of Arabic and English, combined with strong analytical skills and the ability to independently prepare concise, high-quality reports and recommendations in English.</li>
<li>High degree of integrity, discretion, impartiality and reliability, combined with sound judgement, strong interpersonal skills and the ability to work independently while collaborating constructively across different functions within the project team.</li>
</ul>
<p><strong><u>Main Responsibilities</u></strong> </p>
<ul>
<li>Develop, establish and independently manage an accessible Feedback and Complaints Mechanism (FCM) for the project’s Cash for Work activities across partner municipalities, complementing municipal-level feedback and complaints structures.</li>
<li>Establish and manage appropriate channels for individual feedback, enquiries and complaints, including hotline, written, in-person and, where appropriate, digital channels, and ensure that Cash for Work participants are adequately informed about their use.</li>
<li>Develop and maintain procedures and tools for consistent case management, including complaint categories and sensitivity levels, decision and escalation procedures, FAQs and procedures for handling sensitive and personally identifiable information.</li>
<li>Receive, assess and follow up on complaints and feedback, coordinate necessary clarification with relevant project staff and partners, and ensure appropriate referral and escalation of sensitive cases while safeguarding confidentiality and impartiality.</li>
<li>Develop and coordinate systematic participant feedback mechanisms, including post-rotation surveys, focus group discussions and other appropriate methods, ensuring that the data collected contribute to the project’s monitoring, evaluation and learning system.</li>
<li>Work closely with the project’s M&E team and Cash for Work Data Manager to align feedback data collection, indicators, data structures and reporting with the overall M&E and digital data management systems, while ensuring appropriate access restrictions for confidential information.</li>
<li>Systematically analyse complaints and participant feedback to identify recurring issues, implementation risks, differences across municipalities and opportunities for improvement, and establish regular feedback and learning loops with project management and colleagues responsible for partner municipalities.</li>
<li>Prepare regular monitoring and management reports and assess the operational capacity required for the FCM as implementation expands, coordinating additional support where required.</li>
</ul>
<p><em>The brief profile is not intended to provide a full and complete description.</em></p>
<p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p>
<p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p>
<p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p>
<p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
International Medical Corps (IMC), Jordan
Jordan - Amman
<h4 ><strong >Job Title: General Practitioner FSR # 806</strong></h4>
<div class="ltr description_div" >
<p ><strong >Location: Zaatari Camp</strong></p>
<p ><strong >MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ul >
<li >Monitoring patients' conditions and progress, and re-evaluating treatments, as necessary. </li>
<li >To assess and treat or admit patients by reviewing and understanding their medical backgrounds and examining them to assess their current condition and health including suspected/ confirmed COVID-19 patients. </li>
<li >Request, perform, interpret and analyze Lab tests (rationally) to diagnose patients' condition. Perform patient physical examination. Analyze test data or images to inform diagnosis or treatment. </li>
<li >Assess and examine patients to establish if an advance procedure needed and prioritize procedures capacity inside the camp vs referrals to outside the camp. </li>
<li >Counsel patients and their families about disease, prognosis and manage expectations. </li>
<li >Refer patients to other medical specialists or other practitioners when necessary and participate in ambulance escort when needed. </li>
<li >Preparing official health documents or records, when necessary. </li>
<li >Work effectively in a multidisciplinary team, collaborating and liaising closely with colleagues including specialist doctors, referral doctor, ER doctors, other GP and surgeons. </li>
<li >Provide support and advice to colleagues working in other teams </li>
<li >Accurately record patient interventions and referrals. </li>
<li >Undertake associated administrative work. </li>
<li >Ensure a rational prescription of medicines from the essential drug list of the camp or provide a medical rational for an exceptional treatment. </li>
<li >Ensure the quality, disinfection and sterilization of the medical material under the General Practitioner's responsibility and ensure general compliance with standing hygiene standards; </li>
<li >When requested, perform training of the medical/paramedical team in order to optimize the quality of care; </li>
<li >Respect and follow the health standard operating procedures (reporting diseases with outbreak nature, Health Information System (HIS) reporting, referral procedures, etc.). Ensure professional confidentiality is respected; </li>
</ul>
<p ><strong >Extra Tasks as follows:</strong> </p>
<ul >
<li >Responsibility of managing referrals during shifts from camp referral sub-hub during the week as a part of their duties (will be aligned with central hub working hours to ensure no gaps of duties working hours). </li>
<li >Initiate and validate the referral from ER, select service provider after coordination from referral officer with nearest MoH hospital then if needed coordinate with nearest private hospitals. </li>
<li >F<span class="TextRun SCXW81908713 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW81908713 BCX8" >ollow up the referred case from camp to selected hospital (according to referral </span><span class="NormalTextRun SCXW81908713 BCX8" >standard operating procedure (SO</span><span class="NormalTextRun SCXW81908713 BCX8" >P</span><span class="NormalTextRun SCXW81908713 BCX8" >)), </span></span><span class="EOP SCXW81908713 BCX8" > </span> </li>
<li >Maintain proper communication with the affiliated hospital to respond to any inquiries or request regarding the referred camp patient. </li>
<li >Coordinate with camp referral officer for referral tickets on CCR, evacuation needs to/from referral hospital and validate discharge medication prescription during their shift. </li>
<li >Proper handover notes to the central hub team on the next morning for referred cases, approval done, hospital pending requests, and any complications raised during duty.</li>
<li >Prompt responses to Central Senior referral doctor validation of the referrals that took place during the ER doctor's duties, including explanation requested, justification, or any related issue in order to ensure proper implementation of referral pathway matrix </li>
</ul>
<p ><strong >Provision of primary healthcare (PHC) services:</strong> </p>
<p >A) Preventive </p>
<ul >
<li >Medical checkup </li>
<li >Healthy Timing and Spacing of Pregnancies (HTSP) Counseling </li>
<li >Child growth monitoring and immunization status </li>
<li >Health education provision and increase awareness about their current health conditions and health promotion in general </li>
</ul>
<p > B) Curative </p>
<ul >
<li >Medical consultation including family, medical history and full physical examination </li>
<li >Management of acute and chronic conditions </li>
<li >Prescription of drugs according to national/international standard treatment protocol </li>
</ul>
<p > C) Referral </p>
<ul >
<li >Referral to secondary and tertiary care as needed </li>
<li >Referral to Basic Rapid Diagnostic test (clinic nurse) </li>
<li >Referral to clinic obstetrician-gynecologist </li>
<li >Referral to clinic health educator
<ol >
<li value="4">Administrative: </li>
</ol>
</li>
<li >Fill patient clinical record file for each patient visit </li>
<li >Prescribe drug on clinic prescription form </li>
<li >Fill referral form for any referral case outside of clinic.
<ol >
<li value="5">Technical Assistance (TA): </li>
</ol>
</li>
<li >Provide TA in development of health education material and health promotion campaign as necessary </li>
<li >Assist in development of Health Education Plan as necessary </li>
<li >Provide advice on drug and medical supply order in coordination with clinic pharmacist. </li>
<li >Training: </li>
<li >Participate in medical and management trainings as determined by International Medical Corps (IMC) senior management </li>
<li >Continue self-education to adhere with national/international standards and new advancements in the field of general practice and other relevant medical areas
<ol >
<li value="7">Others: </li>
</ol>
</li>
<li >Ensure integration of clinic services and promote best quality standards for clients </li>
<li >Support provision of training and supervision of nurses/midwives and health educators. </li>
</ul>
<p ><strong >MINIMUM REQUIREMENTS</strong></p>
<ul >
<li >Bachelor’s Degree of medicine from a Jordanian University and MOH Licensing. </li>
<li >Minimum one year of experience is required in a reputable Hospital.</li>
<li >Emergency department (a must). </li>
<li >Reproductive health experience (preferred)</li>
<li >Experience with an NGO (preferred). </li>
<li >BLS, ACLS certification is preferred </li>
<li >Good in English language, speaking and writing. </li>
<li >Excellent interpersonal and communication skills. </li>
<li >The selected candidate must be willing to provide their certificate to obtain a MOH clinic license. </li>
</ul>
<p ><strong >Ethical Conduct at International Medical Corps </strong></p>
<p >As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships. </p>
<p >International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve. </p>
<p >As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps. </p>
<p ><strong >Equal Opportunities </strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. </p>
<p ><strong >Misconduct Disclosure Scheme </strong></p>
<p >All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms understanding of these recruitment procedures.</p>
<p ><span >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed upon.</span></p>
<p ><span >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request; any false information provided will cause cancelation of the application, and the applicant will be subject to legal action.”</span></p>
<p ><strong ><span >Our screening process will be on a rolling basis; once a candidate is selected, the announcement will be closed.</span></strong></p>
<p ><span >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: <u ><a href="http://www.internationalmedicalcorps.ethicspoint.com/" title="http://www.InternationalMedicalCorps.ethicspoint.com"><span >www.InternationalMedicalCorps.ethicspoint.com</span></a></u>. Please do not submit your CV or application to this website; it will not be considered for review.</span></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Leaders International
Jordan - Amman
<p>Project Manager Vacancy</p>
<p>Job Description</p>
<p>Job Title : Project Manager</p>
<p>Location : Amman, Jordan</p>
<p>Mission : Leaders International for Economic Development</p>
<p>Contract : 12 Months</p>
<p>Start Date : November 1, 2026</p>
<p>Reporting to : Projects Manager</p>
<p>Working Hours : Full-time position (40 hours per week)</p>
<p><br>
<strong>Leaders International: </strong></p>
<p>Leaders International is a forward-thinking economic development organisation that brings together governments, community groups and private sector partners to work on various projects across the Middle East and Africa.</p>
<p>With offices In Belgium, Jordan, Palestine and Tunisia, we create partnerships that bridge the gap between east and west in order to create new opportunities and resources and accelerate the growth of underdeveloped and developing economies. Our focus areas include MSME Development, Entrepreneurship & Innovation, Digital Transformation, Livelihoods & Employability, Green Growth, and Alternative & Sustainable Tourism.</p>
<p><strong>Job Summary: </strong></p>
<p>The project manager (PM) working for Leaders International for Economic Development is a full-time position based in Jordan. The PM should ensure the successful implementation of Leaders’ projects, through successful timely delivery of all activities, and coordination between the donor and other relevant partners. The project manager will ensure quality monitoring of results & indicators and oversee the coordination between the different partners. The PM will report directly to the Projects Manager.</p>
<p><strong>Job Tasks and Responsibilities: </strong></p>
<p>• Responsible for the development and delivery of detailed projects’ implementation plans, ensuring all plans are on track.</p>
<p>• Ensuring project targets and results are all met.</p>
<p>• Develop and maintain strong relations with project partners and stakeholders.</p>
<p>• Prepare monthly, quarterly, and end-of-project reports.</p>
<p><strong>Reporting Functions:</strong></p>
<p>• Ensure all reports sent to donors are reviewed by senior management and presented in high-quality standards.</p>
<p>• Ensure monitoring of all ongoing project phases—and maintain a full supervisory role over partner deliverables.</p>
<p>Communication functions</p>
<p>Monitor all project progress against the action plan, KPI targets, and budget, ensuring necessary adjustments are made when needed</p>
<p>• Ensure coordination with all project partners, community hubs, and private sector employers when necessary.</p>
<p>• Coordinate with other Leaders International projects in Jordan and internationally to exploit potential synergies in digital upskilling and market placement.</p>
<p><strong>Qualifications, Knowledge and Experience: </strong></p>
<p>• Bachelor's degree in Business Administration or any relevant field, preferably in International Business, Social Sciences, Humanitarian field, or related topics.</p>
<p>• Experience in managing and implementing regional or national digital upskilling and youth economic empowerment activities.</p>
<p>• Requires a minimum of 5 years relevant experience in the NGO sector, a minimum of 2 years of which must have been in a supervisory role.</p>
<p>• Background in managing and implementing livelihood projects in the region with a special focus on vulnerable youth, women (~50% target), and refugees.</p>
<p>• Provide necessary technical and methodological support for labor market assessments and take a leading role in curriculum and project development.</p>
<p>Personal and Professional Qualities</p>
<p>• Strong ability to work with diverse groups/individuals – ranging from local partners, association, and the private sector.</p>
<p>• In-depth knowledge of the Jordanian business environment and local labor markets across all 12 governorates.</p>
<p>• High level of analytical and problem-solving skills to manage risk mitigations and operational bottlenecks.</p>
<p><strong> Skills and Abilities: </strong></p>
<p>Experience in project management, planning, monitoring, and evaluation (MEAL).</p>
<p>• Strong communication, interpersonal, and organizational skills.</p>
<p>• Good interpersonal skills, able to deal diplomatically and flexibly with a range of different people (government stakeholders, donors, private sector executives, and grassroots youth).</p>
<p>• Good written and verbal communication skills in both English and Arabic.</p>
<p> </p>
<p><strong>Please submit your CV to: vacancies@leadersinternational.org no later than Octover 11, 2026</strong></p>
<p>If your application is successful, you will be contacted to take a written test, attend an interview, and provide references (if needed).</p>
<p>Our recruitment procedures are based on a policy of equal opportunity that respects social and cultural differences, avoids discrimination of any kind, and encourages the creation of an inclusive work environment.</p>
<p>Early Shortlisting and Selection</p>
<p>The Contracting Authority reserves the right to assess applications on a rolling basis and to shortlist, interview, and select a candidate before the application deadline, provided that the principles of transparency, equal treatment, and non-discrimination are fully respected. Where a suitable candidate is identified, the recruitment procedure may be concluded prior to the closing date of this Call for Applications.</p>
<p> </p>
Sustainable Research and Development Center
Jordan - Amman
<p>SRD Center is seeking a highly qualified Lead Migration Governance Expert / Lead Author for an anticipated international consultancy assignment focused on migration governance, Africa Europe cooperation, policy dialogue, and preparation of a high-level strategic knowledge product. The assignment will examine the evolution of a major intergovernmental migration dialogue over approximately twenty years, including its institutional development, thematic contributions, achievements, lessons learned, added value, and future strategic relevance. The Lead Expert will be responsible for directing the analytical work, conducting and synthesising desk research, contributing to senior-level stakeholder consultations, and leading the drafting, review and finalisation of a flagship strategic publication. The assignment will address key migration-governance themes including migrant smuggling and trafficking in human beings, return and reintegration, legal migration and mobility, international protection, diaspora engagement and development, and wider geopolitical, demographic, economic, environmental and policy trends affecting migration cooperation. The position is fully remote and will require close coordination with other senior experts, researchers and institutional stakeholders in Europe and Africa.</p><p>Tasks</p><p>The Lead Expert / Lead Author will:</p><ul><li>Lead the overall substantive and analytical work of the assignment.</li><li>Conduct a strategic analysis of the evolution, achievements, institutional milestones and added value of an intergovernmental migration dialogue.</li><li>Review and analyse relevant policy documents, ministerial declarations, action plans, programme documents, institutional reports, academic research and other relevant literature.</li><li>Analyse major developments in migration governance and Africa Europe migration cooperation.</li><li>Provide analytical insights across key thematic areas, including:<ul><li>migrant smuggling and trafficking in human beings;</li><li>return and reintegration;</li><li>legal migration and mobility;</li><li>international protection;</li><li>diaspora engagement and development.</li></ul></li><li>Analyse geopolitical, demographic, economic, environmental and policy trends influencing migration governance.</li><li>Develop the analytical framework and structure for the strategic publication.</li><li>Prepare questions and analytical themes for consultations with selected partner countries and senior stakeholders.</li><li>Lead or co-lead remote interviews and consultations with national authorities and other relevant stakeholders.</li><li>Analyse and synthesise stakeholder perspectives and integrate them with findings from the desk review.</li><li>Prepare analytical and forward-looking sections of the publication.</li><li>Identify relevant good and promising practices and lessons learned.</li><li>Develop strategic and forward-looking reflections while avoiding overly prescriptive recommendations.</li><li>Ensure consistency and coherence across thematic sections and analytical contributions.</li><li>Coordinate closely with other senior experts, researchers and reviewers.</li><li>Integrate comments received during technical and peer-review processes.</li><li>Review and validate the consolidated publication, ensuring analytical depth, factual accuracy, strategic relevance and clarity.</li><li>Support preparation of key findings and analytical messages for a short presentation, if required.</li><li>Ensure that all outputs meet high standards of professional policy writing and technical documentation.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Candidates should have:</p><ul><li>An advanced university degree in migration studies, international relations, political science, public policy, international development or another closely related field. Equivalent extensive professional experience may also be considered.</li><li>At least 10 years of demonstrated professional experience in migration governance, preferably at international and/or regional level.</li><li>Strong knowledge of Africa Europe migration relations and migration policy frameworks.</li><li>Solid knowledge of relevant European migration policy frameworks, including contemporary EU migration and asylum policies.</li><li>Familiarity with strategic frameworks governing Africa Europe migration cooperation.</li><li>Demonstrated knowledge of intergovernmental and State-driven migration dialogues, including their institutional structures, working methods, ministerial processes, declarations and action plans.</li><li>Previous experience with regional migration dialogues such as the Rabat Process, Khartoum Process or comparable intergovernmental migration initiatives is highly desirable.</li><li>Knowledge and professional experience relating to West Africa is a strong advantage.</li><li>Demonstrated experience analysing migration issues across both African and European contexts.</li><li>Strong analytical and strategic-thinking skills, including the ability to interpret migration trends and institutional developments over time.</li><li>A strong record of authoring or co-authoring high-quality analytical, policy, strategic or flagship publications.</li><li>Proven experience drafting, reviewing and editing complex policy-oriented knowledge products.</li><li>Demonstrated experience working with governments, international organisations, regional institutions and other stakeholders in Europe and Africa.</li><li>Experience designing and conducting senior-level stakeholder consultations, interviews or policy dialogues involving multiple countries.</li><li>Strong qualitative research skills.</li><li>Excellent writing, synthesis and policy-communication skills.</li><li>Ability to transform large volumes of evidence into concise, coherent and strategically relevant analysis.</li><li>Fluency in both English and French is mandatory, including excellent professional writing skills.</li><li>Knowledge of additional languages relevant to Africa Europe migration cooperation is an asset.</li><li>Ability to work independently, remotely and within tight deadlines.</li><li>Availability during the anticipated implementation period from late August through December 2026.</li></ul>
SYH Jordan
Jordan - Amman
<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p>Functional / Technical Skills</p><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>
Jordan - Amman
<p><b>YOUR MISSION: </b>Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI s Palestine programme. You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation (CoO), and coordinate closely with technical and support teams. The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities. You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities. In this framework, your main responsibilities are: Responsibility 1: Operational Oversight and Strategy Implementation Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission s strategic and operational plans Translate programmatic strategies, developed under the Technical Head of Program (THOP) guidance, into feasible, timely, and efficient operational workplans Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered Regularly assess operational risks and constraints and develop mitigation measures accordingly Responsibility 2: Supervision and Support to Area Managers and EOD Chief of Operations Directly supervise Area Managers and EOD Chief of Operations, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations. Promote strong field leadership, staff well-being, accountability, and cross-area learning Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary Responsibility 3: Operational Coordination and Cross-Functional Integration Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks Responsibility 4: Project Delivery and Compliance Closely with Area Managers and EOD Chief of Operations, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.) are realistic and regularly updated Follow up on Situation Reports and other key reporting tools from Area Managers Responsibility 5: Monitoring Tools and Standardization In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed Responsibility 6: Contribution to Project Design and Feasibility Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints Responsibility 7: Capacity Building and Leadership Development Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance) Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity CHARACTERISTICS OF THE POSITION: Amman : Security is stable in Amman and in most parts of Jordan Gaza Strip: In the current crisis, the entire population is at risk due to frequent airstrikes and ground offensives despite the ceasefire. HI has not been able to deploy international team members since January 2026 due to registration issues and access constraints. Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidate will have to carry out all their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization. West Bank: The situation remains volatile and unpredictable, with frequent clashes between Israeli forces and Palestinians, particularly during military raids in refugee camps and urban areas. Movement restrictions, checkpoints, and closures continue to impact civilian life and humanitarian access. HI is not able to deploy international team members in the West Bank due to registration issues and access constraints. You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management. </p><p><strong>Desired Candidate Profile</strong></p><p>You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management. You master the project cycle management, as well as emergency donors, You have a good ability to manage stress and a strong ability to support and advise your team, Proficiency in spoken Arabic is a strong asset.</p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards.<br> The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project.<br> This is a full-time position reporting to the Quality Manager.<br> Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments Daily and Monthly Responsibilities • Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.<br> • Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.<br> • Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.<br> • Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.<br> • Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.<br> • Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.<br> • Own and drive User Acceptance Testing (UAT) end-to-end — plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.<br> • Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.<br> • Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.<br> • Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.<br> • Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.<br> • Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.<br> • Lead the QC team by example — set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.<br> • Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.<br> • Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.<br> • Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.<br> • Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.<br> • Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.<br> • Assist with performance evaluations as needed.<br> • Perform other duties as assigned.<br> • Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.<br> • 8+ years of hands-on experience in software quality control/testing, with at least 3–4 years in a lead or supervisory role.<br> • 5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).<br> • 2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).<br> • Professional certification such as ISTQB-CTFL or ISTQB-CTAL.<br> • Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).<br> • Proficiency in test automation tools and frameworks (e.<br>g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.<br> • Proficiency in at least one programming or scripting language (e.<br>g., Java, Python, JavaScript).<br> • Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).<br> • Track record of owning UAT cycles and driving them to successful completion.<br> • Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.<br> • In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.<br> • Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.<br> • Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.<br> • Excellent command of written and spoken English.<br></span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Mindrift is looking for skilled frontend developers (HTML/CSS/JavaScript, React/Next.js) to join the Tendem project and build high-quality landing pages and multi-page websites within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs. This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a frontend developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.</li>
<li>Build small multi-page websites (Home, About, Services, Contact, etc.) that follow client requirements and basic information architecture.</li>
<li>Implement responsive, mobile-first layouts that work cleanly across devices and browsers.</li>
<li>Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.</li>
<li>Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.</li>
<li>Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.</li>
<li>Troubleshoot layout, performance, and cross-browser issues independently.</li>
</ul>
<h4>Requirements and benefits</h4>
<ul>
<li>At least 3 years of relevant experience in frontend development, landing page production, or website development (required)</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, design, or related fields is a plus</li>
<li>Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites. We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces. A strong visual eye, attention to detail, and the ability to work independently are essential</li>
<li>Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid</li>
<li>Hands-on experience with at least one modern frontend framework (React, Next.js, Vue, Astro, or similar)</li>
<li>Experience with utility-first CSS (Tailwind) or modern component libraries</li>
<li>Ability to translate Figma designs or written briefs into clean, maintainable code</li>
<li>Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar)</li>
<li>Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals</li>
<li>Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus</li>
<li>Strong attention to detail and visual taste — pages should look intentional, not generic</li>
<li>Self-directed work ethic with the ability to deliver complete pages with minimal supervision</li>
<li>Portfolio of shipped landing pages and/or small websites (required)</li>
<li>English proficiency: Upper-intermediate (B2) or above (required)</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
Confidential
Jordan - Amman
<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p>
<h4>What we do</h4>
<p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p>
<h4>About the role</h4>
<p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.</li>
<li>Design and implement conversational flows, dialogue state, and fallback handling.</li>
<li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li>
<li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li>
<li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li>
<li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li>
<li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li>
</ul>
<h4>Requirements and benefits</h4>
<h5>Educational qualifications</h5>
<ul>
<li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li>
<li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li>
</ul>
<h5>Academic and/or professional experience</h5>
<p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p>
<h5>Technical skills (essential)</h5>
<ul>
<li>At least 1 year of hands-on experience building bots for at least one major messaging platform (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li>
<li>Strong command of Python or Node.js for backend bot logic.</li>
<li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li>
<li>Experience with relational or NoSQL databases for storing conversation state and user data.</li>
<li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li>
<li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li>
<li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li>
</ul>
<h5>Additional requirements</h5>
<ul>
<li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li>
<li>Self-directed work ethic with the ability to design and ship complete bots independently.</li>
<li>Portfolio or examples of bots you've built (required).</li>
<li>English proficiency: upper-intermediate (B2) or above (required).</li>
</ul>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p>
<h4>Why this freelance opportunity might be a great fit for you?</h4>
<ul>
<li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li>
<li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li>
<li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li>
</ul></p><p></p>
St. Regis
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience <br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES <br>Taking an Entrepreneurial Approach to Driving the Restaurant Business <br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations <br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities <br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Save the Children Jordan
Jordan - Amman
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<p><strong>JOB TITLE: Livelihood Officer</strong></p>
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<p><strong>TEAM/PROGRAMME: </strong>Program Manager</p>
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<p><strong>LOCATION</strong>: Amman, Mafraq, Irbid and Zarqa- Jordan</p>
<p><strong>POST TYPE: National</strong></p>
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<p><strong>External representation and communications: </strong>Level (3)<br>
-Contacts that require the exchange of detailed explanations or discussions on matters concerning policies, regulations, programs, and services and representation of SCJ at the local level or with mid-level counterparts within the relevant organization.<br>
-Moderate impact on the reputation and performance of the organization</p>
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<p><strong>CHILD SAFEGUARDING: </strong>Level (3) – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people</p>
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<p><strong>ROLE PURPOSE: Livelihood Officer</strong><br>
To ensure the effective, timely, and high-quality implementation of livelihood interventions that improve beneficiaries’ income and employability, while providing technical guidance to staff and partners, strengthening coordination, and ensuring accountability, sustainability, and responsiveness to changing contexts.</p>
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<p><strong>SCOPE OF ROLE:</strong><br>
<strong>Reports to: </strong>Program Manager<br>
<strong>Staff directly reporting to this post: </strong>None</p>
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<p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p>
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<li>Lead the day-to-day planning, implementation, and follow-up of the project’s livelihoods and economic empowerment activities in line with the approved project workplan, targets, budget, and donor requirements.</li>
<li>Support the identification and selection of eligible caregivers and youth from vulnerable households, particularly families affected by or at risk of child labour.</li>
<li>Develop individual livelihood pathways based on participants’ skills, interests, experience, vulnerabilities, market opportunities, and household needs.</li>
<li>Ensure that livelihood interventions contribute to reducing household economic vulnerability and addressing the economic drivers of child labour.</li>
<li>Coordinate the delivery of GYB/SYB and financial literacy training for targeted beneficiaries.</li>
<li>Develop and implement the Seed Grant Standard Operating Procedures (SOPs), including beneficiary eligibility and selection criteria, business plan assessment, grant approval and disbursement processes, monitoring, documentation, and close-out.</li>
<li>Manage the selection and follow-up of beneficiaries receiving seed grants and provide business coaching and mentoring.</li>
<li>Build and maintain partnerships with employers, private-sector actors, training providers, government institutions, and livelihood partners.</li>
<li>Coordinate closely with case managers to ensure livelihood support contributes to addressing the economic drivers of child labour.</li>
<li>Monitor beneficiary progress, employment placements, and supported businesses, seed Grant and maintain accurate documentation and reporting.</li>
<li>Work closely with MEAL and project teams to track livelihood indicators, results, challenges, and lessons learned.</li>
<li>Contribute to project reporting by providing timely and accurate updates on livelihood activities, achievements, indicators, challenges, lessons learned, success stories, and supporting data for monthly, quarterly, and donor reports.</li>
<li>Ensure all livelihood interventions comply with safeguarding, inclusion, decent work, SCJ policies, and ILO requirements..</li>
<li>Conduct market research and mapping of relevant livelihood models to inform programme design.</li>
<li>Contribute to advocacy activities, including roundtables and awareness campaigns on inclusion and employment.</li>
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<p><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p>
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<p ><strong>Accountability</strong><strong>:</strong></p>
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<li>Takes responsibility for decision-making and efficient resource management, and holds team and partners accountable for the delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li>
<li>Creates a managerial environment across the Country Programme to lead, enable and maintain our culture of child safeguarding, achieving results together with children and role modeling Save the Children values.</li>
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<p><strong>Ambition</strong><strong>:</strong></p>
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<li>Sets ambitious and challenging goals for self and team, takes responsibility for own personal development, and encourages team to do the same;</li>
<li>Engages and motivates others by widely sharing their personal vision for Save the Children;</li>
<li>Future-orientated, strategic and global thinker.</li>
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<p ><strong>Collaboration</strong><strong>:</strong></p>
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<li>Build and maintain effective relationships with team, colleagues, members, donors and partners;</li>
<li>Values diversity as a source of competitive strength.</li>
<li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li>
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<p><strong>Creativity</strong><strong>:</strong></p>
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<li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li>
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<p><strong>Integrity</strong><strong>:</strong></p>
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<li>Honesty, openness, and transparency;</li>
<li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li>
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<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>Essential</strong>:</p>
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<li>BA in economics, Business Administration, international studies or a related field</li>
<li>At least four years of relevant professional experience in livelihoods and economic empowerment programming, including seed grants, entrepreneurship and business development, vocational training, employment, and other income-generation interventions.</li>
<li>Demonstrated experience in projects promoting livelihoods in areas including skills training, micro-lending, micro-savings, employment generation, alternative/additional income generation for vulnerable youth and/or vulnerable households in Jordan</li>
<li>Experience working with government representatives, partners, local community organizations, trade unions, and private industry to promote improved livelihoods for households, and the provision of social protection services</li>
<li>Understanding of child labour issues; experience with exploitative child labour policy</li>
<li>Experience in conducting and analysis of market surveys, participatory appraisal or assessment and sustainable livelihoods monitoring and evaluation methods and tools, would be an asset</li>
<li>Proven ability to prepare work plans and reports</li>
<li>Excellent English language proficiency (spoken and written).</li>
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<p>*<strong >* Qualified Males and Females are welcome to apply.</strong></p>
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IKEA -Al Homaizi Limited
Jordan - Amman
<h2 class="h5">Job description</h2>
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Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.</p><br><p>We are an equal opportunities employer. We hire and treat our co-workers in a manner that does not discriminate with regards to gender, race, colour, religion, age, disability, sexual orientation, marital status, nationality, political opinion, union affiliation, social or ethnic origin.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><ul><li>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.</li><li>Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</li><li>Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.</li><li>When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</li><li>Operate and Support Store activities.</li><li>Provide a day out for the whole family.</li><li>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</li><li>Secure an easy buying process from home to home.</li><li>Act as a highly efficient, and staffed, sales mechanism.</li><li>Show home furnishing solutions full of inspiring home furnishing ideas.</li><li>You’re the first one to meet our customers making sure meeting their wishes and needs.</li><li>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</li><li>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</li><li>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click & Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</li><li>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</li></ul><p><strong> Functional / Technical Skills</strong></p><br><ul><li>Good understanding of Småland operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Småland guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Småland check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Småland play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><br>Qualifications<br><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Småland.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul><br>Additional Information<br><p>* Local employment regulations applies</p><br><br><br> </div>