Fitness coach Jobs

<p><h4>Description</h4> <p><strong>About Open</strong><br> Open.cx is the AI-native customer support platform built for enterprises that cannot afford slow, expensive, or mediocre support. We automate over 80% of interactions for companies like MoneyGram, Mollie, TicketSwap, and More.com handling voice, email, and web at massive scale with AI that thinks fast and feels human.</p> <p>We are backed by Y Combinator, Pioneer Fund, and X by Unifonic. We recently raised $7M+ and are accelerating from a startup into a global scale-up. Our customers replace entire stacks of legacy tools, cut support costs by up to 12×, and deliver dramatically better experiences to their own customers.</p> <p>We are a small, high-output team that ships fast, works directly with customers, and genuinely cares about the product we are building.</p> <h4>Your role</h4> <p>Open.cx is on a 3–5× ARR year, scaling from a handful of enterprise logos to category-contender status. We need a financial architect to build the foundation for that growth and stay with us all the way through the next decade of scale.</p> <p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and an outsourced accounting partner. Your first mission is to turn that into a structured, compounding system—a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week and that Series A investors will be proud to sign off on.</p> <h4>What you'll do</h4> <p><strong>Year 1+</strong></p> <p><strong>First 100 days</strong></p> <ul> <li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.</li> <li>Stand up the weekly metrics email and the monthly board pack version 1.</li> <li>Clean up the chart of accounts; compress the close to 5 business days.</li> <li>Build the version 1 forecast model that survives contact with reality. Run it weekly.</li> <li>Choose the finance stack (NetSuite or QBO + Stripe/Maxio + Brex/Ramp/Pleo + Pigment/Cube/Mosaic).</li> <li>Diagnose unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.</li> </ul> <p><strong>Months 4–9</strong></p> <ul> <li>Quarterback the Series A: model, narrative, data room, diligence, term-sheet review.</li> <li>Stand up multi-entity consolidation cleanly (EU/US subsidiaries).</li> <li>Build the pricing and deal-desk function—enterprise contract reviews, custom terms, ASC 606 compliance.</li> <li>Establish board cadence and investor reporting that the next round's leads will trust.</li> </ul> <p><strong>Months 10–18</strong></p> <ul> <li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.</li> <li>Stand up audit-readiness in advance of Series B.</li> <li>Partner with the CEO on geographic expansion, M&A signals, and pricing 2.0.</li> </ul> <p><strong>Year 2+</strong></p> <ul> <li>Series B prep and close. Finance team scales to 7–12. Audit, tax, treasury, FX programme.</li> </ul> <h4>Requirements</h4> <h4>What we're looking for</h4> <ul> <li>Player-coach mindset: you are not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You know you will grow out of this work but not for 12 months, and you are clear-eyed about that.</li> <li>First-principles thinker: you see chaos (disconnected systems, copy-pasted spreadsheets, inconsistent ARR definitions) and your brain draws the clean version.</li> <li>Commercially minded: you are as comfortable in a pricing conversation as in a close. You can read a usage-based contract and tell the AE what to push back on.</li> <li>AI-native: you have already wired AI into your finance workflow (Claude, MCP servers, Pigment, Mosaic, custom automations). You can show us a workflow you built that compressed a finance task by 5–10×. We are an AI company; our finance leader uses AI like our engineers do, as the default, not the exception.</li> <li>Outcomes-driven: you want to move real numbers: runway extended, gross margin lifted, fundraise closed at a better valuation.</li> <li>Sits at any table: you can translate seamlessly between our CEO, an enterprise CFO, a Sequoia partner, and an SDR.</li> </ul> <h4>Bonus points</h4> <ul> <li>Experience at a SaaS company, ideally in infrastructure, AI, or CX.</li> <li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).</li> <li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.</li> <li>Network into top-tier Series A/B investors who would back our next round.</li> <li>Experience with usage-based or hybrid pricing models in B2B SaaS.</li> <li>You contribute publicly on AI-in-finance (posts, talks, GitHub, Substack) even casually.</li> </ul> <h4>Benefits</h4> <h4>What we offer</h4> <ul> <li>YC-backed with real traction; we are in-market, growing, and trusted by enterprise names you know.</li> <li>Outsized career trajectory; early team members grow into leadership as we scale globally.</li> <li>Real ownership; your work will be seen, felt, and talked about company-wide.</li> <li>High-trust team; no politics, no bureaucracy; we move fast and support each other.</li> <li>Competitive compensation; top-of-market salary plus equity and full benefits.</li> </ul></p><p></p>

<p>Perform, coordinate and execute sales activities for assigned dealt accounts, overview and monitor the market and the competitors to ensure established Etihad sales targets are reached contributing to Etihad s profitability objectives achievement.</p><p>Establish, develop and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques.</p><p>Communicate and meet regularly with relevant accounts to inform about new products, services and promotions to increase sales in order to reach the expected sales target.</p><p>Build your status as a trusted advisor to ensure a long-lasting fruitful business relationship with major accounts.</p><p>Research, gather, share and analyze competitor, market and wider industry information to define the best-selling approach to increase Etihad market share and visibility.</p><p>Cooperate with global sales enablement to determine the best promotion sales techniques.</p><p>Communicate and regularly meet with accounts to inform about new products and promotions to ensure the best and most updated value proposal is timely communicated to the market.</p><p>Coordinate and draft contractual agreements with accounts to ensure customer requirements are captured effectively and in compliance with existing policies.</p><p>Interacting with various regional and HQ stakeholders.</p><p>Represent Etihad in client meetings or external events when required.</p><p>Lead and initiate the strategy in developing any new station/territories, be the primary point of contact for GSA (if any), Lead country or area commercial projects as defined by the department</p><p>To act as a coach/mentor for any new Sales Rep in the Country or Region, supporting the new joiner by establishing a training plan, accompanying them on initial client visits, supporting in familiarization with internal tools and processes, and being a day to day point of reference</p><p>Define, agree and execute plan of sales activity to ensure targets are reached using all the available tools, data and insights provided by Sales Strategy and Planning</p><p>Analyze the market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them to Revenue premium.</p><p>Collect, review and consolidate information to support the identification of intervention areas for the regional business development to ensure sales target achievement and introduction of new products and services relevant to your customer.</p><p>Negotiate and manage commercial agreements with assigned accounts to ensure sales can be closed, respecting corporate guidelines and indications.</p><p>Complete all Etihad commercial training and act as a thought leader in your area of specialism.</p><p>Maintain the customer data current in Etihad s CRM tool.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree with 4 years of relevant experience in sales</p><p>Relevant commercial and analytical work experience</p><p>Ability to lead a team, including coaching and mentoring</p><p>Understanding of strategic topics and prioritization of projects</p><p>Ability to represent the station/country, including ability to collect, sort and present information to different audiences</p><p>Managing multiple stakeholders from various departments to achieve our goals</p><p>This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsible for leading and coordinating digital banking projects and Agile delivery activities within the banking and financial services industry.<br> Collaborate closely with cross-functional teams including business, IT, operations, compliance, and external vendors to ensure successful delivery of digital initiatives aligned with business objectives and customer expectations.<br> Facilitate Agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives while supporting teams in adopting Agile best practices and continuous improvement culture.<br> Work closely with product owners and stakeholders to prioritize requirements, manage project backlogs, and ensure clear communication across teams.<br> Monitor project timelines, deliverables, risks, dependencies, and escalations while providing regular management reporting and status updates.<br> Support issue resolution, testing coordination, and delivery governance to ensure smooth project execution in fast-paced banking environments.<br> Drive digital transformation and innovation initiatives across mobile banking, onboarding, payments, customer experience, and digital channels while ensuring compliance with banking standards and operational excellence.<br> Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives to ensure effective team collaboration and performance.<br> Coach and guide teams in Agile principles, best practices, and Scrum frameworks to foster a culture of self-organization and accountability.<br> Work closely with product owners to define and prioritize the product backlog, ensuring clarity and shared understanding among team members.<br> Help resolve impediments and challenges faced by the team to ensure smooth progress toward project goals.<br> Collaborate with stakeholders and management to foster open communication regarding project status, risks, and opportunities for improvement.<br> Promote continuous improvement by encouraging reflection and adaptation within teams and by implementing best practices in Agile methodologies.<br> Monitor team performance and progress, providing metrics and reports to stakeholders to assess team health and effectiveness.<br> Support and mentor team members, encouraging skill development and fostering a positive work environment.<br> Bachelor's degree in computer science, business administration, or a related field.<br> 5+ years of experience as a Scrum Master or in a similar role, preferably within the banking or financial services industry.<br> Deep understanding of Agile methodologies, particularly Scrum, and experience in Agile project management.<br> Skilled in stakeholder management, Agile delivery, project coordination, team collaboration, risk management, vendor coordination, and continuous process improvement with strong focus on customer-centric digital solutions and service excellence Strong understanding of the payments &amp; banking services.<br> Certification as a Scrum Master (CSM, PSM, or any equivalent Project management certification) is highly desirable.<br> Proven experience leading teams in delivering successful projects in a fast-paced environment.<br> Excellent communication, facilitation, and interpersonal skills.<br> Strong analytical and problem-solving abilities.<br> Ability to influence and drive change within teams and organizations.<br> Commitment to fostering a culture of continuous improvement and innovation.<br></span> </div>

<p><h4>Description</h4> <p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p> <p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li> <li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li> <li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li> <li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li> <li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li> <li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li> <li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li> <li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li> <li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li> <li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li> <li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li> <li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li> <li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive package – salary, equity options, and saving plan</li> <li>Flexible & remote – work from anywhere with an outcomes-first culture</li> <li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li> <li>Growth-focused – your ideas ship, your voice counts, your growth matters</li> <li>Global impact – build products that protect critical systems and data</li> </ul></p><p></p>

<p><h4>Description</h4> <p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p> <p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li> <li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li> <li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li> <li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li> <li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li> <li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li> <li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li> <li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li> <li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li> <li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li> <li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li> <li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li> <li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive package – salary, equity options, and saving plan</li> <li>Flexible & remote – work from anywhere with an outcomes-first culture</li> <li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li> <li>Growth-focused – your ideas ship, your voice counts, your growth matters</li> <li>Global impact – build products that protect critical systems and data</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Do you have a passion for brands and the history they represent? Are you an excellent communicator with exceptional analytical skills, curious and achievement oriented? Do you want to make a difference in our organization and contribute to building something new? If the answer is yes to all these questions, then we would like to hear from you. </span></p><br><br><br><p><span>We are looking for an experienced Combustible Category Manager based in Beirut. A Bachelor’s degree and a minimum 8 years of professional experience in a similar role is required, together with excellent command of English and Arabic. Candidate should be a team player, has project management skills and demonstrate agile ways of working. </span></p><br><br><br><p><strong><span>RISE TO THE CHALLENGE</span></strong></p><br><br><p><span>You will be part of the Marketing team of “Philip Morris Lebanon” and will report to the Head of Combustible Category Director- Egypt &amp; Levant. </span></p><br><br><p><span>For this position, we expect you to have a strategic &amp; creative leadership skills. CCM will take on delegated responsibility for the delivery of marketing projects &amp; assignments, your geographic scope will be PAA, Jordan, and Lebanon.</span></p><br><br><br><p><strong><span>More specifically you will:</span></strong></p><br><br><p><span>• Drive the business performance of the Combustibles Category at Market level with responsibility for the Share of Market.</span></p><br><br><p><span>• Assist in the Combustibles Category portfolio strategy for the Market, recommend and execute brand marketing plans, working in close collaboration with Combustibles Category Director and stakeholders in the Market.</span></p><br><br><p><span>• Support and ensure the local competitive superiority of the PMI Combustibles Category brands portfolio, optimizing the formats / segments mix, and managing morphing or delisting as appropriate.</span></p><br><br><p><span>• Build the Combustibles Category brands equity.</span></p><br><br><p><span>• Develop compelling marketing propositions to address LAS needs. </span></p><br><br><p><span>• Develop brand portfolio to address the needs of the local consumer segments, promotions, and budget allocation.</span></p><br><br><p><span>• Align with the market commercial stakeholders for the successful commercial planning and the route-to-market optimization of the Combustibles Category, driving and supporting the effective and efficient execution of multi-category deployment through the Indirect Retail.</span></p><br><br><p><span>• Execute the Combustible Category commercial plans and deploy the toolboxes consistently with the local legal and regulatory frameworks.</span></p><br><br><p><span>• Selectively innovate into fast growing segments, following the strategy of ‘fewer, bigger, better’.</span></p><br><br><p><span>• Manage the end-to-end Combustible Category Digital CRM experience and support the conversion of LAS to smoke-free alternatives through bridging activities, working in close collaboration with the local Marketing &amp; Digital stakeholders to ensure a seamless LAU experience (if applicable in the local context).</span></p><br><br><p><span>• Work with Market intelligence and Insights teams to identify high-potential growth opportunities through on-going analysis of brand performance &amp; consumer needs/trends</span></p><br><br><p><span>• Coach and manage team to deliver KPIs &amp; objectives to best perform and deliver the success of combustible category</span></p><br><br><p><span>• Own the business performance of the Combustibles Category for the Market.</span></p><br><br><p><span>• Define local CC portfolio and brand strategies (within global guidelines) in collaboration with Global Marketing CC and Regional CC, and develop brand power, awareness (including price awareness), consideration and LAS intent to buy.</span></p><br><br><p><span>• Analysis of the Market to identify insights and opportunities. </span></p><br><br><p><span>• Work closely with Creative Agencies to create relevant and engaging communication campaigns that deliver results </span></p><br><br><p><span>• Manage the Market product portfolio for CC, working with PPMD and Regional CC. Selectively innovate into strategic or fast-growing segments. </span></p><br><br><p><span>• Recommend promotion and pricing strategies, in collaboration with Finance/S&amp;PD, Commercial Operations, Regional CC and Global Pricing and Revenue Management CC, to optimize commercial performance.</span></p><br><br><p><span>• Leverage Digital Trade Engagement to support all CC sales and marketing activities, and to help Commercial Operations to drive efficiency and effectiveness across the indirect channels (general trade, key accounts…), as appropriate (if applicable in the local context).</span></p><br><br><p><span>• Define and execute a communications strategy on Sustainability for CC (if applicable in the local context).</span></p><br><br><p><span>• Meet the overall CC budget, targets, forecasts, manage the external marketing agencies, suppliers and partners – leveraging global toolboxes, PMI Omnichannel Regional Hubs and global PMI partners as preferred suppliers.</span></p><br><br><p><span>• Be the ambassador of the Combustibles Category for the Market, driving regular internal communication to inspire, increase awareness and improve engagement across all functions around the category and its essential contribution to the smoke-free future.</span></p><br><br><br><p><span>Functional competencies:</span></p><br><br><p><span>To assist in building local CC portfolio strategy in alignment with global portfolio strategy, high proficiency expected in the following competencies:</span></p><br><br><p><span>- Portfolio Strategy and management – Strong Strategic thinking (ability to connect the dots on disparate data sources) is critical</span></p><br><br><p><span>- Brand positioning, strategy and creative execution</span></p><br><br><p><span>To achieve scale and reach in delivering effective brand messages / programs stewards of the brand with the trade, high proficiency expected in the following competencies:</span></p><br><br><p><span>- Content creation, localization and management</span></p><br><br><p><span>- Integrated marketing communications planning</span></p><br><br><p><span>- Profound knowledge of Digital Marketing (CRM / UX/ Scan pack &amp; bridging) (if applicable to the local context)</span></p><br><br><p><span>As well as solid understanding commercial model:</span></p><br><br><p><span>- Omni-channel route to market strategy and planning</span></p><br><br><p><span>Fundamental competencies, high proficiency level is required:</span></p><br><br><p><span>- Business and financial acumen (including in depth understanding of pricing, competition and local regulatory, fiscal and legal environment for Tobacco products)</span></p><br><br><p><span>- Consumer Knowledge, Insights &amp; Analysis into action. Deep analytical abilities (ability to interpret data and draw insights) are critical</span></p><br><br><p><span>- PMI CC portfolio knowledge</span></p><br><br><p><span>- Project management &amp; FFWD / Agile WOW</span></p><br><br><p><span>A constructive cross-category collaboration and coordination with Market stakeholders to ensure the success of the Combustibles Category in the Market.</span></p><br><br><br><p><span>REGION: Amman, Jordan.</span></p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant &amp; Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food &amp; Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p><strong>Team leadership & beauty advisor management</strong><br> Supervise, coach, and motivate a team of Beauty Advisors to achieve individual and store performance goals.<br> Conduct regular performance reviews, provide feedback, and implement development plans.<br> Train new and existing team members on product knowledge, selling techniques, customer service standards, and company policies.<br> Create and manage staff schedules to ensure adequate coverage and operational efficiency.<br> Foster a positive, collaborative, and high-performing team culture.</p> <p><strong>Customer experience</strong><br> Ensure every customer receives exceptional service and personalized beauty consultations.<br> Resolve customer concerns and escalations professionally and promptly.<br> Monitor customer satisfaction levels and implement actions to enhance the overall shopping experience.<br> Lead by example in delivering outstanding customer engagement and service excellence.</p> <p><strong>Sales & KPI management</strong><br> Drive store sales performance and achievement of revenue targets.<br> Monitor and analyze key performance indicators (KPIs), including:</p> <ul> <li>Sales revenue</li> <li>Conversion rate</li> <li>Average transaction value (ATV)</li> <li>Units per transaction (UPT)</li> <li>Customer retention and loyalty program performance</li> <li>Individual team member sales performance</li> </ul> <p>Develop and execute action plans to improve sales results and KPI performance.<br> Identify opportunities for upselling, cross-selling, and promotional activities.</p> <p><strong>Store operations</strong><br> Oversee all day-to-day store operations to ensure smooth and efficient functioning.<br> Ensure compliance with company policies, procedures, and operational standards.<br> Manage inventory levels, stock replenishment, stock counts, and loss prevention initiatives.<br> Maintain visual merchandising standards and ensure store presentation aligns with brand guidelines.<br> Coordinate receiving, transfers, and inventory accuracy activities.</p> <p><strong>Business performance & reporting</strong><br> Prepare and review daily, weekly, and monthly performance reports.<br> Analyze sales trends, customer feedback, and operational metrics to identify opportunities for improvement.<br> Support store management in implementing business strategies and operational initiatives.<br> Monitor expenses and contribute to achieving profitability objectives.</p> <h4>What you’ll need to succeed</h4> <ul> <li>2–5 years of retail supervisory or leadership experience, preferably within beauty, cosmetics, skincare, or luxury retail.</li> <li>Proven experience managing sales teams and driving KPI performance.</li> <li>Strong leadership, coaching, and team development skills.</li> <li>Excellent customer service and communication abilities.</li> <li>Strong organizational and problem-solving skills.</li> <li>Proficiency in POS systems, inventory management, and retail reporting tools.</li> <li>Flexible availability, including evenings, weekends, and holidays as required.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! &nbsp;</p><br> <p><strong>Learn more: jti.com</strong></p><br> <span><strong><span>Wholesale Manager</span></strong></span><br> <span>As Wholesale Manager, you will work closely with the Sales Lead to lead and optimize the wholesale business across designated customers, areas and channels. You will drive sales performance, ensure the effective deployment of resources and strengthen relationships with wholesalers. By analysing sell-out data, assessing wholesaler performance and gathering market intelligence, you will identify risks, opportunities and clear strategic actions. This role offers the opportunity to influence key commercial decisions, shape future strategies and develop the capabilities required for broader leadership responsibilities.&nbsp;</span><br> <span><strong>Position:</strong></span><br> <ul> <li><span>Develop and manage sales strategies and sales targets to achieve team sales and distribution objectives and meet volume commitments.</span><br></li> <li><span>Conduct ongoing sales and distribution performance analysis to provide actionable insights for timely and informed management decisions.</span><br></li> <li><span>Build and maintain strong relationships with wholesalers to support volume growth, optimized distribution, balanced stock levels, market insights and effective promotion programs.</span><br></li> <li><span>Deliver accurate and timely reports on market trends, competitor activities and promotion performance on a weekly, monthly and quarterly basis.<br></span></li> <li><span>Recruit, lead, coach and develop the sales team to strengthen capabilities, ensure alignment with business objectives and drive high-performance results.</span><br></li> <li><span>Lead business planning, forecasting and performance reviews to identify risks, opportunities and recommend strategic actions.</span><br></li> <li><span>Collaborate with cross-functional teams to support commercial initiatives and continuous business improvement.</span></li> </ul> <span><strong>Requirements:</strong></span><br> <ul> <li><span>Bachelor’s degree in Business Administration, Marketing or a related field.</span><br></li> <li><span>At least 8 years of experience in sales, trade marketing or wholesale management.</span><br></li> <li><span>Proven expertise in managing wholesalers, distributors and complex trade channels, including route-to-market, inventory, pricing, margins and trade investment.</span><br></li> <li><span>Strong analytical and business planning skills, with experience in sell-in and sell-out analysis, KPI tracking and data-driven decision-making; advanced Excel, PowerPoint and reporting skills.</span><br></li> <li><span>Demonstrated leadership, negotiation and stakeholder management skills, with strong ownership, strategic thinking and proficiency in the local language and English.</span></li> </ul> <p><span><strong>What to expect:</strong></span></p><br> <p><span>Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.</span></p><br> <p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br> <p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>

<p><h4>About the role</h4> <p>Our client is looking to hire an experienced brand & trade manager to join their growing team in Amman, Jordan. Operating in the FMCG distribution space and representing a portfolio of multinational brands, they are seeking a commercially driven professional who can bridge strategic brand management with impactful trade execution across both modern and traditional channels.</p> <p>This is a senior individual contributor role with high visibility, offering the opportunity to own brand plans end-to-end, drive trade activations, and work directly with regional distributors and brand principals.</p> <h4>What you'll do</h4> <strong>Brand management</strong> <ul> <li>Develop and implement annual brand plans aligned with principal guidelines and company objectives.</li> <li>Manage brand budgets, track ROI, and ensure responsible allocation of spend.</li> <li>Lead new product launches, including pricing strategy, go-to-market planning, and positioning.</li> <li>Monitor brand performance via sell-in/sell-out data, market share, and consumer insights.</li> <li>Maintain strong relationships with multinational brand principals and uphold brand standards.</li> </ul> <strong>Trade marketing & activations</strong> <ul> <li>Design and execute trade promotions, in-store activations, and visibility programs across all trade channels.</li> <li>Develop and deploy POS materials, planograms, and channel-specific assets in line with brand guidelines.</li> <li>Conduct regular market visits to assess execution quality and identify opportunities for improvement.</li> <li>Track and evaluate the effectiveness of all trade activities, delivering post-promotion analysis and recommendations.</li> <li>Work closely with the sales team to align trade programs with distribution and volume targets.</li> </ul> <strong>Commercial planning & analysis</strong> <ul> <li>Prepare accurate sales forecasts and demand plans in collaboration with the sales and supply chain teams.</li> <li>Develop commercial plans, pricing proposals, and promotional calendars.</li> <li>Manage budgets within approved limits, with clear variance tracking and reporting.</li> <li>Analyze market data, competitive landscape, and category trends to inform strategic decisions.</li> <li>Prepare concise management reports and presentations on brand and trade performance.</li> </ul> <strong>Distributor & stakeholder management</strong> <ul> <li>Serve as the key liaison between the company and brand principals/distributors.</li> <li>Manage joint business plans with key distribution partners, ensuring alignment on targets and activations.</li> <li>Support and coach the sales team on brand messaging, product knowledge, and trade execution tools.</li> </ul> <h4>What we're looking for</h4> <strong>Experience & background</strong> <ul> <li>4–6 years of experience in brand management and/or trade marketing within the FMCG industry — this is non-negotiable.</li> <li>Proven track record of managing multinational brands and collaborating with distributors.</li> <li>Hands-on experience designing and executing trade activations and promotional campaigns.</li> <li>Background in budgeting, forecasting, and commercial planning.</li> <li>Experience working with regional markets is a strong advantage.</li> </ul> <strong>Skills & competencies</strong> <ul> <li>Advanced proficiency in Microsoft Excel (pivot tables, data modelling) and PowerPoint.</li> <li>Strong analytical mindset: you can turn data into clear, actionable recommendations.</li> <li>Excellent project management skills; comfortable handling multiple brands and workstreams simultaneously.</li> <li>Exceptional English communication skills, both written and verbal.</li> <li>Strong interpersonal and stakeholder management skills.</li> <li>Self-starter who thrives working independently in a fast-paced environment.</li> <li>Bachelor's degree in Marketing, Business Administration, or a related field. MBA is a plus.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.</p><p><strong>Role Overview</strong></p><p>We are looking for a commercially driven Sales Team Lead / Sales Manager to lead business growth across key Jordan and MENA markets. This role will be responsible for driving net deposit growth, client acquisition, team performance, and partner-led expansion across the Forex/CFD business. The successful candidate will lead frontline sales execution, coach and manage sales staff, and build strong relationships with retail clients, IBs, affiliates, and strategic partners. The role requires a hands-on leader who understands conversion, retention, trading-client behavior, and local market dynamics in the region.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage the sales team to achieve monthly, quarterly, and annual funded account, volume, and revenue targets.</li><li>Drive new client acquisition through direct sales, referrals, IB networks, and affiliate partnerships.</li><li>Build and execute country-level sales plans for Jordan, and UAE in line with wider MENA growth objectives.</li><li>Coach, train, and monitor team members to improve lead conversion, follow-up quality, and client relationship management.</li><li>Track daily sales activity, team productivity, deposit performance, and pipeline quality through CRM reporting.</li><li>Develop strong relationships with high-value prospects, active traders, partners, and business introducers.</li><li>Work closely with marketing, retention, dealing, and customer support teams to improve the full client journey from lead to funded trader.</li><li>Ensure all sales activity follows internal compliance standards, approved scripts, and applicable local market requirements.</li><li>Identify hiring needs, support onboarding, and help build a high-performance sales culture across the region.</li><li>Provide regular market feedback on competitor activity, client objections, product demand, and growth opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading.</li><li>At least 2 years of experience leading, coaching, or supervising a sales team.</li><li>Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics.</li><li>Experience managing direct sales and partner/IB channels.</li><li>Proven ability to achieve acquisition and revenue targets in competitive markets.</li><li>Strong stakeholder management and reporting skills.</li><li>Arabic language ability is strongly preferred; English is required.</li><li>Experience in the Jordan/MENA market is strongly preferred.</li></ul><p><strong>Preferred Profile</strong></p><ul><li>Existing network of IBs, affiliates, trader communities, or regional sales contacts.</li><li>Experience in MetaTrader-based brokerage environments.</li><li>Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling.</li><li>Comfortable working in a target-driven, performance-led environment.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Growth in funded accounts and first-time deposits.</li><li>Higher team conversion from qualified leads to active clients.</li><li>Expansion of regional IB and partner pipelines.</li><li>Strong retention and revenue contribution from managed markets.</li><li>Consistent execution discipline, reporting accuracy, and team development.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role requires independent right to work for a Mercy Corps AMEE location at time of application</p><p>About Mercy Corps Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long-term impact. The Program / Department / Team Global Supply Chain Operations (GSCO) provides support to Mercy Corps HQ and field operations in the areas of supply chain, compliance with internal policies and procedures. Strong supply chain support is key to the success and delivery of quality programs. Mercy Corps defines Supply Chain Operations as those systems and support functions necessary to implement programs effectively inclusive of procurement, inventory management, property, and asset management and well as vehicle and fleet management. The Regional Supply Chain Operations Director (RSCOD), in collaboration with regional leadership, country leadership, and country procurement, logistics and program teams, will focus on developing and supporting a high standard of supply chain excellence to maximize program results, compliance and efficiency.</p><p>The Position The Regional Supply Chain Operations Director (RSCOD) supports regional Supply Chain Operations for his/her assigned region in ensuring cost-effective, timely, reliable and high-quality program delivery. S/he is responsible for working closely with the country procurement, logistics and other support teams to improve the planning and management of country supply chain, and to ensure effective integration of supply chain and other support functions necessary to implement programs effectively. S/he will assist country teams with procurement, and other related functions as needed. The RSCOD is a key member of the regional leadership team for the assigned region.</p><p>Essential Responsibilities</p><ul><li>Work closely with the regional and country program teams to develop supply chain strategies that prioritize initiatives to improve operational capabilities, effectiveness and compliance.</li><li>In partnership with Mercy Corps Compliance and Legal, ensure that contracting practices within a country are effective, ensure quality suppliers, and mitigate risk of noncompliance with donor requirements.</li><li>Identify regional and country supply chain strengths, weaknesses, opportunities, and threats (SWOT) through market analysis, operational assessments, and understanding of regional procurement and contracting capacity. Develop action plans in partnership with Global Procurement, regional and country staff accordingly.</li><li>Review and take appropriate action on Regional defined Mercy Corps Supply Chain KPI s for countries within the assigned region.</li><li>Be an expert on market dynamics for the region as a whole and assigned countries.</li><li>Deploy to country programs within assigned regions during emergencies where a high level of procurement is required.</li><li>Lead implementation and delivery of global and regional initiatives to meet specific procurement needs, including local and sector-specific Master Purchase Agreements.</li><li>Intake and review Modified Procurement Procedure (MPP) requests and support country teams throughout the MPP process.</li><li>Identify country supply chain team capacity building opportunities and provide training and other development activities for national staff.</li><li>Coach and mentor Country Operations Directors/Managers</li><li>Participate in the recruitment process of in-country supply chain operations staff.</li><li>Organize short-term assignments for supply chain-related needs when requested by assigned countries, following assessment of the situation.</li><li>Support seamless running of Source to Pay System across region</li><li>Work with country office teams to assist supply chain operations teams to improve linkages between operations and programmatic management.</li><li>Oversee and coordinate all regional office operations in Amman and Thailand, ensuring efficient administrative, procurement, logistics, facilities, and office management functions in compliance with organizational policies and procedures.</li><li>Provide supervision and support to regional operations staff and service providers, monitoring operational performance, identifying risks and improvement opportunities, and ensuring timely resolution of operational issues across both regional office locations.</li><li>Support country office close-outs across the region, coordinating operational and legal requirements, including asset disposition, contract and lease termination, regulatory compliance, and administrative closure activities.</li></ul><p>Supervisory Responsibility</p><ul><li>Indirect - Country Operations Directors/Managers</li><li>Admin &amp; Operation Coordinators - Amman &amp; Thailand</li></ul><p>Accountability</p><p>Reports Directly To: Vice President Global Supply Chain Operations and Deputy Regional Director, Operation - AMEE.</p><p>Works Directly With: Country Programs, including Operations, Programs, and Finance; and HQ support functions including Global Procurement, Operations Support, Finance, and Compliance, Program and Quality, Humanitarian Leadership Response.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced Degree, minimum 10 years of progressive Procurement and/or Logistics professional experience, with a minimum of 5 years as a regional or field operations lead or equivalent education and experience.</li><li>Demonstrated success as a supply chain leader across all disciplines including planning, procurement and logistics.</li><li>Experience within a given region or in a global environment required.</li><li>Broad knowledge and experience in procurement strategies, market analysis techniques, procurement and contracting.</li><li>NGO experience preferred with thorough understanding of institutional donors (USG, FCDO, EC, ECHO, OCHA) policies relating to procurement</li><li>Must have proven project management skills and experience, excellent communication skills, the ability to find solutions and achieve results, the ability to analyze and resolve complex issues and the ability to motivate team members</li><li>Strong collaborator and influencer with effective interpersonal and analytical skills who is able to work seamlessly across countries, cultures, and organizational units. Able to work effectively in a highly matrixed structure.</li><li>Strong financial management and budgeting skills.</li><li>Excellent training and coaching ability.</li><li>Fluency in English and Arabic required.</li><li>Ability to travel up to 40-50 percent of time.</li></ul><p></p></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p> <h4>What you will do:</h4> <strong>Beverage service management</strong><br> <ul> <li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li> <li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li> <li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li> <li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li> <li>Optimize fast moving items availability, inventory and cost efficiency.</li> <li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li> <li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li> <li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li> <li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li> </ul> <strong>Food service management</strong><br> <ul> <li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li> <li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li> <li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li> <li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li> <li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li> <li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li> <li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li> <li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li> <li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li> <li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li> <li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li> <li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li> <li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li> <li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li> <li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li> <li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li> <li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li> <li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li> <li>Adhere to company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring:</h4> <ul> <li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li> <li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li> <li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li> <li>Strong knowledge of food and beverage operations, including mixology and wine service.</li> <li>Proficiency in POS systems, inventory management, and financial reporting.</li> <li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li> <li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li> <li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li> <li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li> <li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li> <li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li> <li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li> <li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and career development opportunities.</li> <li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li> <li>Complimentary meals during shifts.</li> <li>A collaborative, supportive, and inclusive work environment.</li> <li>Many other exciting employee benefits and recognition programs.</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full-time position.</li> <li>Scheduled days and hours may vary based on operational needs.</li> <li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p> <h4>About the role</h4> <p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p> <h4>What you will do:</h4> <strong>Beverage service management</strong><br> <ul> <li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li> <li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li> <li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li> <li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li> <li>Optimize fast moving items availability, inventory and cost efficiency.</li> <li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li> <li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li> <li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li> <li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li> </ul> <strong>Food service management</strong><br> <ul> <li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li> <li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li> <li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li> <li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li> <li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li> <li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li> <li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li> <li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li> <li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li> <li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li> <li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li> <li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li> <li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li> <li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li> <li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li> <li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li> <li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li> <li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li> <li>Adhere to company policies, grooming standards, and performance expectations.</li> <li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li> </ul> <h4>What you bring:</h4> <ul> <li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li> <li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li> <li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li> <li>Strong knowledge of food and beverage operations, including mixology and wine service.</li> <li>Proficiency in POS systems, inventory management, and financial reporting.</li> <li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li> <li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li> <li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li> <li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li> <li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li> <li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li> <li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li> <li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li> </ul> <h4>What we offer:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and career development opportunities.</li> <li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li> <li>Complimentary meals during shifts.</li> <li>A collaborative, supportive, and inclusive work environment.</li> <li>Many other exciting employee benefits and recognition programs.</li> </ul> <h4>Schedule & hours:</h4> <ul> <li>Full-time position.</li> <li>Scheduled days and hours may vary based on operational needs.</li> <li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant &amp; Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food &amp; Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>

<p><strong>Job Title:</strong> Project Assistant</p> <p><strong>Department:</strong> Operations</p> <p><strong>Working time:</strong>&nbsp;Full Time (100%)</p> <p><strong>Contract Type and Duration:</strong> Fixed Term for 10 months</p> <p><strong>Location:</strong> Amman and Zarqa, Jordan</p> <p><strong>Job Purpose</strong></p> <p>The Project Assistant will provide direct support to the implementation of MAG’s Weapons and Ammunition Management (WAM) project activities, including training project delivery. The role is task-oriented and will involve assisting senior staff in administrative, logistical, and field-related duties to ensure the smooth execution of training and operational activities.</p> <p>The position requires a reliable and flexible individual capable of carrying out assigned tasks efficiently across different WAM functions.</p> <p><strong>Principal Responsibilities</strong></p> <p>Training Support</p> <ul> <li>Assist in preparing training venues by arranging materials, equipment, and other logistical requirements.</li> <li>Receive training materials from the logistics team and ensure they are properly organised and available for training sessions.</li> <li>Support trainers and Technical Field Managers during the delivery of training activities.</li> <li>Assist with participant registration, maintain attendance records, and ensure proper documentation during training.</li> <li>Provide general administrative and logistical support throughout training activities.</li> <li>Support WAM staff during field activities, including site visits and technical tasks as required.</li> <li>Assist in preparing, organising, and handling materials and equipment used in WAM activities.</li> <li>Support the tracking, storage, and management of consumables and operational items, and report any shortages to the line manager.</li> <li>Perform data entry and maintain basic records related to project activities.</li> <li>Carry out administrative duties such as filing, document preparation, record maintenance, staff daily attendance tracking, and monthly timesheet support.</li> <li>Maintain organised physical and electronic filing systems.</li> <li>Provide Arabic–English translation support when required.</li> <li>Assist with routine office tasks to ensure the smooth implementation of WAM activities.</li> <li>Drive the project vehicle (van) when required and transport trainees to and from training venues.</li> </ul> <p>Requirements</p> <ul> <li>Must have a good understanding of filing systems and data entry.</li> <li>Must have the ability to read and write in Arabic and in English language.</li> <li>Must be computer literate with Excel, Word, and PowerPoint.</li> <li>Preferably have a good understanding of relevant MAG operational reporting formats.</li> <li>Driving License: Valid driving license to drive a van</li> <li>Experience: At least 1 year of relevant experience in administrative support, training logistics, field activities, or similar roles.</li> <li>Education: Bachelor’s degree in business administration, public Administration, international relations, political science, management, or communications is required or equivalent study and experience.</li> </ul> <p><strong>GENERAL</strong></p> <p>All MAG staff are expected to undertake the following general duties:</p> <ul> <li>Work towards achieving departmental business plan objectives.</li> <li>Work within the framework of MAG’s core values, promoting its ethos and mission statement.</li> <li>Work as part of a team and liaise with other departments to ensure effective communication across the organisation.</li> <li>Ensure familiarity with and adherence to all MAG policies and procedures and the Safeguarding framework.</li> <li>Ensure confidentiality of information as required by MAG policies and procedures.</li> <li>Undertake any other duties appropriate to the post as may be required.</li> <li>Aware of gender mainstreaming and ready to participate in gender awareness courses/training</li> <li>Able to work in a mixed team</li> <li>Undertake and apply learning from appropriate training and development programmes.</li> <li>Understand and uphold the standards outlined in MAG’s Safeguarding Framework, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with MAG’s work and reporting concerns if they do arise.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Support the execution of the Bank’s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency.<br> The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.<br> Key Responsibilities Leadership &amp; People Management Define the Unit’s objectives and KPIs in alignment with the Department’s strategy.<br> Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.<br> Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit’s responsibilities.<br> Promote collaboration, creativity, accountability, and continuous improvement within the team.<br> Innovation Delivery Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.<br> Coordinate the development of innovative digital products, services, and customer journeys across the Bank’s electronic channels.<br> Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.<br> Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.<br> Market Research &amp; Innovation Development Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.<br> Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.<br> Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.<br> Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.<br> Cross-Functional Collaboration Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.<br> Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.<br> Support the implementation of customer-centric solutions that improve service quality and operational efficiency.<br> Partnership Management Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.<br> Support the evaluation of new technologies and partnership opportunities to enhance the Bank’s innovation capabilities.<br> Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.<br> Innovation Governance &amp; Reporting Maintain the innovation pipeline and monitor the progress of innovation initiatives.<br> Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.<br> Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.<br> Identify project risks and recommend mitigation plans.<br> Innovation Culture Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.<br> Promote knowledge sharing and innovation best practices across business units.<br> Encourage continuous learning and adoption of emerging technologies.<br> Business Continuity Serve as a Primary or Alternate member of the Bank’s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.<br> Qualifications Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.<br> Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.<br> Experience Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.<br> Experience managing cross-functional projects and delivering digital initiatives within the banking sector.<br> Skills &amp; Competencies Innovation and Design Thinking Digital Banking Knowledge Product and Service Development Project and Portfolio Coordination Business Analysis and Problem Solving Market Research and Competitive Analysis Customer Experience (CX) Awareness Stakeholder Management Vendor and Partnership Coordination Strong Communication and Presentation Skills Planning and Organizational Skills Analytical and Decision-Making Skills Knowledge of Banking Products, Services, and Regulatory Requirements Proficiency in Microsoft Office and the Bank’s operating systems Ability to work effectively under pressure and manage multiple priorities</span> </div>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Has full awareness, manages and supervises all tasks of his/her staff.<br> Directs the work assignment of supervisory and non-supervisory personnel.<br> Monitors butlers to ensure residents receive prompt and courteous service.<br> Informs other operating departments of matters concerning butlers operations, which concern notably the Front Office, to ensure VIP status and other such information, Housekeeping, to ensure all residents receive consistent service from all staff, in addition to communicating with Engineering, Laundry, Sales, Food & Beverage, Reservations etc.<br> Schedules and performs routine inspections by self or in coordination with the supervisors, of all butler areas including occupied and non-occupied rooms.<br> Inspects resident rooms and pantries on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly.<br> Appraises appearance, discipline and efficiency of all staff under direct supervision and initiates immediate remedial action if necessary.<br> Ensures that consumption of resident supplies is under control.<br> Assists in monitoring and controlling relevant procedures including lost and found, key control, security and emergency procedures, health and safety for employees and residents.<br> Performs related duties and special projects assigned.<br> Is fully aware of Fairmont standards.<br> Ensures that butlers deliver the Fairmont Amman touch by exceeding residents’ expectations and providing proactive, personalized service.<br> Ensures that upselling is optimized and hotel products and facilities are utilized to the utmost by all residents.<br> Ensures that butlers receive appreciation for their efforts in the form of regular feedback and recognition.<br> Ensures that the team consistently upholds the core values and brand standards of Fairmont Amman.<br> Ensures that repeat residents are met and greeted on a daily basis and profiles are updated.<br> Ensures that long-staying residents, special attention residents, and occasion celebrating residents are given greater importance and are taken care of exclusively.<br> Ensures all communication is carried clearly between the team and the Director of Rooms.<br> Ensures that the Director of Rooms is fully aware of the tasks and assignments of every individual within the department.<br> Conducts regular trainings and role plays to ensure all trainings are understood by the team.</p> <h4>Qualifications</h4> <p><strong>Personal attributes</strong></p> <ul> <li>Good organizational skills.</li> <li>Good level of engagement with residents.</li> <li>Ability to manage a multi-cultural workforce.</li> <li>Excellent leadership and communication skills.</li> <li>Display high levels of integrity, dedication and support for continuous improvement.</li> <li>Flexible management style to meet the challenges of a changing work environment.</li> <li>Good knowledge of the entire Butler Service Operations.</li> <li>Must be a self-starter, coach and mentor who can motivate the team to perform their best.</li> <li>Knowledge of Opera Property Management System preferred.</li> <li>Ability to ensure security and confidentiality of guest and hotel information.</li> <li>Ability to work with constant interruptions with a high degree of professionalism.</li> <li>Ability to prioritize and organize work assignments; delegate work effectively.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity and inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>