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Luxury Collection
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.</p>
<p>Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Jordan - Amman
<p><h4>Position summary</h4>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.</p>
<p>Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Deloitte & Touche (M.E.)
Jordan - Amman
<p><h4>AI & Data | AI Insights and Engagement | Consultant / Senior Consultant</h4>
<p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Integrity</strong></li>
<li><strong>Outstanding value to markets and clients</strong></li>
<li><strong>Commitment to each other</strong></li>
<li><strong>Strength from cultural diversity</strong></li>
</ul>
<h4>Overview</h4>
<p>During your tenure as a Consultant / Senior Consultant in the AI & Data team, you will demonstrate and develop your capabilities in the following areas:</p>
<h4>Technical capabilities:</h4>
<ul>
<li>Proficiency in programming languages such as SAS, Python, R, or Scala for data manipulation, analysis, and model development.</li>
<li>Extensive knowledge of statistical analysis and mathematical modeling techniques.</li>
<li>Hands-on experience with machine learning frameworks and libraries, such as TensorFlow, scikit-learn, or PyTorch.</li>
<li>Strong SQL skills for data querying and database management.</li>
<li>Understanding of NLP, NLG, and GenAI techniques.</li>
<li>Familiarity with big data processing tools like Hadoop, Spark, or Apache Flink.</li>
<li>Ability to work with cloud platforms like AWS, Azure, or Google Cloud for data storage and processing.</li>
<li>Experience in using deployment techniques such as cron jobs, Docker, and Kubernetes.</li>
<li>Hands-on experience in advanced data analysis techniques to extract insights, identify trends, and solve complex business problems.</li>
<li>Develop and implement statistical models, machine learning algorithms, and data mining techniques to discover patterns and opportunities in large datasets.</li>
<li>Clean, preprocess, and manipulate raw data to ensure data integrity and accuracy.</li>
<li>Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li>
<li>Design and build predictive models for various business applications, such as customer segmentation, churn prediction, and demand forecasting.</li>
<li>Conduct exploratory data analysis and visualization to communicate findings and recommendations effectively.</li>
<li>Stay up-to-date with the latest advancements in data science and technology to continuously improve analytical methodologies and tools.</li>
</ul>
<h4>Functional capabilities:</h4>
<ul>
<li>Produce a high-quality work product and collaborate with others to deliver a superior client experience.</li>
<li>Understand how business functions operate and how sector trends impact a client’s business.</li>
<li>Identify opportunities to improve the efficiency and effectiveness of key processes within a business function.</li>
<li>Solid understanding of business processes and the ability to apply data science concepts to solve real-world challenges.</li>
<li>Experience with data visualization tools like Tableau, Power BI, or matplotlib to create intuitive and actionable visualizations.</li>
<li>Proficiency in data storytelling, presenting complex analysis results to non-technical stakeholders in a clear and understandable manner.</li>
<li>Knowledge of data governance and ethics, ensuring compliance with data protection and privacy regulations.</li>
<li>Strong domain knowledge in the relevant industry (e.g., banking, finance, e-commerce, retail etc.) is a plus.</li>
</ul>
<h4>Leadership capabilities:</h4>
<ul>
<li>Identify and embrace our purpose and values and put these into practice in their professional life.</li>
<li>Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassador.</li>
<li>Seek opportunities to challenge self; team with others across businesses and borders to deliver and take accountability for own and team results.</li>
<li>Build relationships and communicate effectively in order to positively influence peers and other stakeholders.</li>
<li>Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities.</li>
<li>Excellent communication and people skills, with a strong emphasis on team working.</li>
<li>Strong administrative and numeracy skills and ability to analyze complex data with good attention to details.</li>
<li>Ability to lead and mentor junior data scientists, guiding them in their professional growth and development.</li>
<li>Demonstrated project management skills, including the ability to plan, prioritize, and execute projects within deadlines.</li>
<li>Excellent communication and interpersonal skills to foster effective collaboration with team members and stakeholders.</li>
<li>Proven problem-solving and critical-thinking abilities, with a focus on driving innovative solutions.</li>
<li>Strong business acumen, identifying opportunities where data science can drive business value and growth.</li>
</ul>
<h4>Required qualifications:</h4>
<ul>
<li>Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.</li>
<li>1-6 years of practical experience in data science or related roles.</li>
<li>Previous experience working on data-intensive projects and delivering data-driven insights to stakeholders.</li>
<li>Good command of written and spoken English.</li>
<li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.</li>
<li>Willingness to travel across GCC region (50-75% of time).</li>
</ul>
<h4>Additional preferred qualifications:</h4>
<ul>
<li>Experience in Big Four or Global System Integrators is a plus.</li>
<li>Arabic language is a plus.</li>
<li>Professional certification in any of the above-mentioned tools or platforms will be a plus.</li>
<li>Publications or articles on data science topics is a plus.</li>
<li>Patents on machine learning would be an added advantage.</li>
</ul></p><p></p>
Zain Cash Jordan
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The main role of a Frontend Specialist is to independently deliver medium-complexity frontend features across web and mobile applications using React.<br>js and React Native.<br> The Frontend Specialist is responsible for translating product requirements into scalable technical solutions, building reusable UI components, integrating APIs and backend services, optimizing application performance, and contributing to frontend architecture and code quality standards.<br> The role also includes mentoring junior developers, participating in code reviews, collaborating with cross-functional teams, and ensuring seamless user experiences across platforms.<br> Key Responsibilities: Independently design and deliver medium-complexity features across React.<br>js and React Native applications, with limited senior oversight.<br> Translate product requirements into technical designs, breaking work down into estimable tasks and flagging risks early.<br> Build, optimize, and maintain reusable UI components and contribute to the team’s shared component library.<br> Implement and review integrations with RESTful APIs, payment endpoints, and back-end microservices, with attention to error handling and security.<br> Apply performance optimization techniques in day-to-day work: lazy loading, memoization, bundle awareness, and React Native rendering performance.<br> Conduct meaningful code reviews for junior developers and provide technical guidance during pair-programming and onboarding.<br> Write and maintain unit and integration tests; contribute to the team’s end-to-end testing strategy under senior guidance.<br> Participate in sprint planning, refinement, and estimation; own delivery of committed sprint work.<br> Investigate, reproduce, and fix production defects, including participation in incident triage when frontend issues are involved.<br> Contribute to internal documentation, coding standards, and knowledge-sharing sessions.<br> Collaborate closely with UI/UX designers, backend engineers, and QA to deliver coherent end-user experiences.<br> 2–4 years of professional frontend development experience with hands-on production work in React.<br>js and/or React Native.<br> Bachelor’s degree in Computer Science, Software Engineering, IT, or a related technical discipline.<br> Demonstrable track record of delivering features end-to-end with limited supervision.<br> Portfolio, GitHub profile, or case studies showing real production work.<br> Excellent communication and teamwork capabilities.<br> Preferred Skills Strong proficiency in JavaScript (ES6+) and working proficiency in TypeScript.<br> Solid command of React.<br>js: hooks, context, component composition, and common performance pitfalls.<br> Practical experience building and shipping React Native features to iOS and Android, including debugging native build issues at a basic level.<br> Hands-on experience with at least one state management library (Redux, MobX, or Zustand).<br> Comfortable consuming and debugging RESTful APIs; basic exposure to WebSocket-based integrations.<br> Confident with Git workflows: branching, rebasing, resolving conflicts, and structured pull requests.<br> Experience writing unit tests with Jest and React Testing Library; familiarity with at least one E2E tool (Cypress, Playwright, or Detox).<br> Working understanding of CI/CD pipelines (GitHub Actions, GitLab CI, or Jenkins).<br> Awareness of common web security risks (XSS, CSRF, JWT/OAuth 2.<br>0). Familiarity with responsive design, accessibility basics, and cross-browser/cross-device compatibility.<br> Working knowledge of Angular (components, services, routing, reactive forms, RxJS, NgRx).<br> Prior experience in fintech, banking, payments, or any regulated industry.<br> Exposure to micro-frontend concepts or modular frontend architectures.<br> Familiarity with performance monitoring tools (Lighthouse, Sentry, Datadog) and Core Web Vitals.<br> Experience with UI component libraries (Ant Design, Material UI, PrimeNG) and/or Storybook.<br> Basic understanding of native iOS (Swift) or Android (Kotlin).<br> Exposure to server-side rendering frameworks (Next.<br>js, Nuxt.js, or Angular Universal).<br> Awareness of PCI-DSS or similar compliance considerations for frontend applications.<br> Excellent communication and collaboration skills.<br> Ability to work under pressure and manage multiple priorities effectively.<br> Willingness to mentor junior developers and contribute to knowledge-sharing initiatives.<br></span> </div>
Marriott Hotels & Resorts
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Purchasing Supervisor</strong></span></p><br><p><span>At IHG Hotels & Resorts, we believe great hotels are built by great people. We are committed to delivering exceptional guest experiences through operational excellence and teamwork. We are seeking a detail-oriented and proactive Purchasing Supervisor to oversee the hotel's procurement activities and ensure the timely, cost-effective, and compliant acquisition of goods and services that support our operations.</span></p><br><p><span><strong>Your Day to Day</strong></span></p><br><p><span>As the Purchasing Supervisor, you will be responsible for managing the hotel's purchasing function, maintaining strong supplier relationships, and ensuring that procurement activities align with IHG standards and hotel policies. You will work closely with all departments to ensure operational needs are met while achieving quality, value, and efficiency.</span></p><br><p><span>Your key responsibilities will include:</span></p><br><p><span>Procurement Operations</span></p><br><p><span>•Supervise daily purchasing activities for all hotel departments, including F&B, Housekeeping, Front Office, Spa, Marketing and Administration. </span></p><br><p><span>•Review purchase requisitions and prepare purchase orders in accordance with company policies. </span></p><br><p><span>•Ensure timely procurement and delivery of goods and services. </span></p><br><p><span>•Monitor open purchase orders and follow up with suppliers to ensure on-time delivery. </span></p><br><p><span>•Coordinate urgent purchases to support uninterrupted hotel operations.</span></p><br><p><span>Supplier Management</span></p><br><p><span>•Develop and maintain strong relationships with approved suppliers. </span></p><br><p><span>•Source new vendors and evaluate supplier performance based on quality, pricing, reliability, and service. </span></p><br><p><span>•Negotiate prices, payment terms, and contracts to achieve the best value. </span></p><br><p><span>•Conduct regular market surveys to identify cost-saving opportunities.</span></p><br><p><span>Inventory & Cost Control</span></p><br><p><span>•Monitor inventory levels to avoid shortages and overstocking. </span></p><br><p><span>•Work closely with Storekeepers and Receiving teams to maintain accurate stock records. </span></p><br><p><span>•Support inventory counts and month-end closing activities. </span></p><br><p><span>•Analyze purchasing trends and recommend cost-saving initiatives while maintaining quality standards.</span></p><br><p><span>Financial & Administrative Responsibilities</span></p><br><p><span>•Ensure accurate documentation of purchase orders, quotations, invoices, and supplier contracts. </span></p><br><p><span>•Coordinate with the Finance Department for invoice processing and payment reconciliation. </span></p><br><p><span>•Prepare purchasing reports and supplier performance reports. </span></p><br><p><span>•Maintain proper filing systems and procurement records for audit purposes.</span></p><br><p><span>Compliance</span></p><br><p><span>•Ensure compliance with IHG procurement policies, internal controls, and local regulations. </span></p><br><p><span>•Obtain competitive quotations and required approvals before purchases. </span></p><br><p><span>•Support internal and external audits. </span></p><br><p><span>•Promote ethical purchasing practices and responsible sourcing.</span></p><br><p><span>Teamwork & Leadership</span></p><br><p><span>•Supervise and guide Purchasing Officers and procurement support staff. </span></p><br><p><span>•Coordinate with department heads to understand purchasing requirements. </span></p><br><p><span>•Assist the Purchasing Manager in improving procurement processes. </span></p><br><p><span>•Promote teamwork and the IHG Winning Ways culture.</span></p><br><p><span>Qualifications & Requirements</span></p><br><p><span>•Bachelor’s degree in business administration, Supply Chain Management, Hospitality Management, Finance, or a related field. </span></p><br><p><span>•Minimum 2–3 years of purchasing experience, preferably in an international hotel or luxury hospitality environment. </span></p><br><p><span>•Previous supervisory experience is preferred. </span></p><br><p><span>•Good knowledge of hotel purchasing procedures and inventory management. </span></p><br><p><span>•Proficiency in Microsoft Office and procurement/ERP systems/JanaSky system. </span></p><br><p><span>•Strong English communication skills; additional languages are an advantage.</span></p><br><p><span>Skills & Competencies</span></p><br><p><span>•Procurement and negotiation skills</span></p><br><p><span>•Vendor relationship management</span></p><br><p><span>•Cost control and budgeting</span></p><br><p><span>•Inventory management</span></p><br><p><span>•Analytical and problem-solving abilities</span></p><br><p><span>•Attention to detail</span></p><br><p><span>•Time management and organization</span></p><br><p><span>•Leadership and team supervision</span></p><br><p><span>•Effective communication and interpersonal skills</span></p><br><p><span>•Knowledge of hospitality, procurement standards and internal controls.</span></p><br><p><span>Key Performance Indicators (KPIs)</span></p><br><p><span>•Purchase order accuracy and turnaround time </span></p><br><p><span>•Procurement cost savings </span></p><br><p><span>•Supplier performance and on-time delivery </span></p><br><p><span>•Inventory accuracy and stock availability </span></p><br><p><span>•Compliance with IHG procurement policies and audit requirements </span></p><br><p><span>•Department satisfaction with procurement services </span></p><br><p><span>•Reduction in purchasing cycle time and emergency purchases</span></p><br><p><span><span><strong>What you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.</span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Social Media Executive</b> is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations & Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li><li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li><li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li><li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li><li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li><li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li><li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li><li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li><li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li><li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li><li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People & Culture team and contributing to employer branding and recruitment-related content initiatives.</li><li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li><li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A degree in Marketing, Communications, Digital Media, or a related field.</li><li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li><li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li><li>Excellent copywriting and communication skills with strong attention to detail.</li><li>Experience using social media scheduling, analytics, and reporting tools.</li><li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li><li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>
AccorHotels
Jordan - Amman
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Review and update logbook</li>
<li>Check equipment</li>
<li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li>
<li>Oversee the day to day operations</li>
<li>Report regularly on happenings to supervisors / night manager (if on shift)</li>
<li>Monitor employees performance / coaching</li>
<li>Fire procedure</li>
<li>First aid procedures</li>
<li>Handle guest complaints and report to manager</li>
<li>Implement and coordinate the front office OSM</li>
<li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li>
<li>Be fully aware of the talk of the walk for the day</li>
<li>Proper grooming at all times</li>
<li>Attend training classes as per schedule</li>
<li>Show fullest cooperation and respect within the team and other departments</li>
<li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li>
<li>Ensure panic report is printed during the shift at least twice</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li>
<li>Register and process check-in for all arrivals</li>
<li>Update and check guest information into the computer after a complete check-in</li>
<li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li>
<li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li>
<li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li>
<li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li>
<li>Handle issuance of guest room key cards and ensure effective control for guest security</li>
<li>Check and convey messages to guests</li>
<li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li>
<li>Check the paymaster and assist supervisors to have no paymasters pending</li>
<li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li>
<li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li>
<li>File daily reception report and documents systematically</li>
<li>Print panic report at least twice a shift</li>
<li>Attend briefings; take notes and action with appreciated follow up</li>
<li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li>
<li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li>
<li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li>
<li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li>
<li>Maintain perfect grooming at all times</li>
<li>Drive upselling</li>
<li>Carry out any other reasonable task (which may not be stated here) as requested</li>
</ul>
<h4>Core behaviours</h4>
<p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p>
<p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p>
<p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p>
<p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p>
<p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p>
<p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p>
<p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>A QC Lead is a hands-on quality control professional who personally executes and oversees both manual and automation testing activities to ensure that delivered products and services meet established quality standards.<br> The QC Lead writes and runs test cases, builds and maintains automation frameworks, owns the delivery of all testing artifacts, and is directly accountable for the UAT success of each project.<br> This is a full-time position reporting to the Quality Manager.<br> Ideal candidates are strong technical practitioners who lead by example, enjoy solving problems first-hand, and thrive in fast-paced, collaborative environments Daily and Monthly Responsibilities • Hands-on experience to design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, and end-to-end testing.<br> • Perform hands-on exploratory, smoke, and sanity testing to validate builds before release.<br> • Architect, develop, and maintain automated test frameworks and scripts, and personally run automated test suites as part of daily testing cycles.<br> • Write and review automation code, continuously enhancing test coverage and integrating automated tests into CI/CD pipelines.<br> • Develop, maintain, and enhance the test automation infrastructure to improve efficiency and reliability.<br> • Prepare, maintain, and deliver all testing artifacts for each delivered project, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports.<br> • Own and drive User Acceptance Testing (UAT) end-to-end — plan UAT cycles, prepare UAT test cases and environments, coordinate with stakeholders, execute UAT scenarios, and be directly responsible for the UAT success of the project.<br> • Execute and report on planned tests, log and manage defects with clear reproduction steps, and regress software fixes for new and existing products.<br> • Identify root causes of quality problems through hands-on investigation and coordinate corrective actions with development teams.<br> • Assist development teams with replicating, debugging, and resolving defects by personally reproducing issues in test environments.<br> • Perform hands-on business requirements review and verification to ensure testability, completeness, and adequate test coverage.<br> • Participate actively in all phases of the software development lifecycle, from requirements analysis through test planning, execution, and sign-off.<br> • Lead the QC team by example — set quality benchmarks, assign tasks, and guide the team while remaining actively involved in day-to-day testing work.<br> • Mentor and train junior, mid-level, and senior QC engineers on manual testing techniques, automation tools, policies, and procedures.<br> • Work collaboratively with development and business groups to complete testing and ensure seamless product delivery.<br> • Develop and implement quality standards, audit functionality, establish testing templates, monitor outcomes against success measures, and provide detailed status reports.<br> • Identify areas for quality and process improvement and implement plans to support positive outcomes for the business and customers.<br> • Coordinate with internal and external stakeholders regarding quality status, test outcomes, and project readiness.<br> • Assist with performance evaluations as needed.<br> • Perform other duties as assigned.<br> • Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.<br> • 8+ years of hands-on experience in software quality control/testing, with at least 3–4 years in a lead or supervisory role.<br> • 5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).<br> • 2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).<br> • Professional certification such as ISTQB-CTFL or ISTQB-CTAL.<br> • Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).<br> • Proficiency in test automation tools and frameworks (e.<br>g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.<br> • Proficiency in at least one programming or scripting language (e.<br>g., Java, Python, JavaScript).<br> • Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).<br> • Track record of owning UAT cycles and driving them to successful completion.<br> • Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.<br> • In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.<br> • Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.<br> • Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.<br> • Excellent command of written and spoken English.<br></span> </div>
Confidential
Jordan - Amman
<p><h4>Job description</h4>
<p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p>
<ul>
<li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li>
<li>Program resource planning.</li>
<li>Develop ongoing staffing capacity and long-term staffing plans.</li>
<li>Recruit staff as necessary to meet business demand.</li>
<li>Assign appropriate personnel to projects and programs.</li>
<li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li>
<li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li>
<li>Manage the annual performance review process, compensation reviews, and career development process.</li>
<li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li>
<li>Understand and manage resources to program manager’s budget and schedule.</li>
<li>Determine the department or team's strategy for completing a task.</li>
<li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li>
<li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li>
<li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li>
<li>Establish cost and schedule targets for team members.</li>
<li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li>
<li>Support contract negotiations and fact finding as requested by program management.</li>
<li>Provide credible technical insight and leadership within electrical engineering.</li>
<li>Contribute to technology roadmap planning.</li>
<li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li>
<li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li>
<li>Be a champion for the quality and continuous improvement of technical processes.</li>
<li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li>
<li>Establish processes and benchmarks for measuring team and process performance.</li>
<li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li>
</ul>
<p><strong>Compensation range:</strong> $150,500 - $195,600</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<ul>
<li>Bachelor's degree in electrical engineering.</li>
<li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li>
<li>Be a leading subject matter expert in the electrical engineering field.</li>
<li>Working knowledge of Altium and SolidWorks.</li>
<li>Ability to resolve complex issues in creative and effective ways.</li>
<li>Ability to provide strategic direction for projects and programs in area of expertise.</li>
<li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li>
<li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li>
<li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li>
<li>Willingness to travel up to 10% in support of program and business efforts.</li>
<li>Ability to obtain a Secret level clearance.</li>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents.</li>
<li>Generous paid time off, including 8 designated holidays.</li>
<li>401(k) with employer contributions.</li>
<li>Tuition assistance and student loan assistance.</li>
<li>Wellness and employee assistance resources.</li>
<li>Employee stock purchase opportunities.</li>
<li>Short-term and long-term coverage.</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Job description</h4>
<p>Saab, Inc.'s Surveillance U.S. Division is seeking an electrical engineering functional manager to manage the team of electrical engineers and will report to the director of engineering. The individual that fills this role will collaborate with a multi-disciplinary team of functional managers across multiple engineering disciplines, as well as program management counterparts to ensure the execution and delivery of a quality end product within cost and schedule targets. Responsibilities will include:</p>
<ul>
<li>Lead and develop the electrical engineering team focused on meeting technical, program and business objectives.</li>
<li>Program resource planning.</li>
<li>Develop ongoing staffing capacity and long-term staffing plans.</li>
<li>Recruit staff as necessary to meet business demand.</li>
<li>Assign appropriate personnel to projects and programs.</li>
<li>Ensure all personnel have established relevant goals and objectives that link directly to the objectives of the business.</li>
<li>Provide technical oversight, guidance, mentorship and coaching to assigned personnel in the performance of their assigned tasks.</li>
<li>Manage the annual performance review process, compensation reviews, and career development process.</li>
<li>Ensure accountability for creation of accurate cost and schedule targets, and execution of technical effort in accordance with those targets.</li>
<li>Understand and manage resources to program manager’s budget and schedule.</li>
<li>Determine the department or team's strategy for completing a task.</li>
<li>Maintain department competencies by creating a training strategy and providing training opportunities for employees to continue their professional development.</li>
<li>Responsible for cost estimating activities related to contract proposals, IR&D, capital, and assigned overhead budgets.</li>
<li>Ensure the basis of estimates (BOEs) and schedules are accurate, appropriate, documented and consistent with overall program objectives.</li>
<li>Establish cost and schedule targets for team members.</li>
<li>Monitor and control execution consistent with established technical, cost and schedule objectives.</li>
<li>Support contract negotiations and fact finding as requested by program management.</li>
<li>Provide credible technical insight and leadership within electrical engineering.</li>
<li>Contribute to technology roadmap planning.</li>
<li>Develop innovative technical solutions, assess technical risk and identify risk mitigation strategies within assigned discipline(s).</li>
<li>Responsible for budgeting including overhead, capital requests, and software/tool subscriptions for the electrical engineering function.</li>
<li>Be a champion for the quality and continuous improvement of technical processes.</li>
<li>Ensure updates for QMS processes, forms, templates, work instructions and job aids are completed.</li>
<li>Establish processes and benchmarks for measuring team and process performance.</li>
<li>Ensure team is accountable for adherence to established processes and continuous improvement objectives.</li>
</ul>
<p><strong>Compensation range:</strong> $150,500 - $195,600</p>
<p>The compensation range provided is a general guideline. When extending an offer, Saab, Inc. considers factors including (but not limited to) the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.</p>
<h4>Skills and experience</h4>
<ul>
<li>Bachelor's degree in electrical engineering.</li>
<li>15+ years of experience (if MA/MS, 12+ years of experience; if PhD, 10+ years of experience).</li>
<li>Be a leading subject matter expert in the electrical engineering field.</li>
<li>Working knowledge of Altium and SolidWorks.</li>
<li>Ability to resolve complex issues in creative and effective ways.</li>
<li>Ability to provide strategic direction for projects and programs in area of expertise.</li>
<li>Ability to lead through ambiguity, anticipating change, mitigating risk, and making sound high impact decisions.</li>
<li>Experience shaping organizational direction through technical leadership, innovation, and continuous improvement initiatives.</li>
<li>Excellent written and verbal communication skills to collaborate across disciplines effectively.</li>
<li>Willingness to travel up to 10% in support of program and business efforts.</li>
<li>Ability to obtain a Secret level clearance.</li>
</ul>
<h4>Citizenship requirements</h4>
<p>Must be a U.S. citizen. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.</p>
<h4>Drug-free workplaces</h4>
<p>Saab is a federal government contractor and adheres to policies and programs necessary for sustaining drug-free workplaces. As a condition of employment, candidates will be required to pass a pre-employment drug screen.</p>
<h4>Benefits</h4>
<p>Saab provides an excellent working environment offering professional growth opportunities, competitive wages, work-life balance, a business casual atmosphere and comprehensive benefits.</p>
<p>Highlights include:</p>
<ul>
<li>Medical, vision, and dental insurance for employees and dependents.</li>
<li>Generous paid time off, including 8 designated holidays.</li>
<li>401(k) with employer contributions.</li>
<li>Tuition assistance and student loan assistance.</li>
<li>Wellness and employee assistance resources.</li>
<li>Employee stock purchase opportunities.</li>
<li>Short-term and long-term coverage.</li>
</ul>
<h4>About us</h4>
<p>Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. In the U.S., Saab delivers advanced technology and systems, supporting the U.S. Armed Forces and the Federal Aviation Administration, as well as international and commercial partners. Headquartered in Syracuse, New York, the company has business units and local employees in ten U.S. locations.</p>
<p>Saab is a company where employees are valued as an asset and offered unlimited opportunities for advancing in their careers. We are also a company that respects each person’s needs and encourages employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an affirmative action employer for protected veterans and individuals with disabilities. Saab is an equal employment opportunity employer; all qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other federal, state, or locally protected category.</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
Confidential
Jordan - Amman
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
Confidential
Jordan - Amman
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
Confidential
Jordan - Amman
<p><h4>About Lucidya</h4>
<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p>
<p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p>
<p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p>
<h4>Why this role matters</h4>
<p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p>
<p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p>
<p>As a Senior Product Designer, you'll help define what that future looks like.</p>
<p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p>
<p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p>
<h4>What you'll do</h4>
<li>Design experiences that make AI feel trustworthy<br>
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li>
<li>Turn complex problems into intuitive workflows<br>
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li>
<li>Raise the quality bar across the product<br>
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li>
<li>Help customers adopt AI faster<br>
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li>
<li>Design for Arabic-first enterprise users<br>
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li>
<li>Build systems, not just screens<br>
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li>
<li>Use research to inform decisions<br>
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li>
<li>Elevate the people around you<br>
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li>
<h4>The challenges you'll tackle</h4>
<p>Some of the questions you'll be helping us answer include:</p>
<li>How do users remain in control when AI can act independently?</li>
<li>When should an AI agent ask for approval versus acting autonomously?</li>
<li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li>
<li>How do we design graceful recovery experiences when AI gets things wrong?</li>
<li>How do we reduce cognitive load instead of simply moving it elsewhere?</li>
<li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li>
<li>How do we create AI experiences that feel equally natural in Arabic and English?</li>
<p>These are not solved problems. You'll help define the answers.</p>
<h4>Requirements</h4>
<h4>Who you are</h4>
<p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p>
<p>You likely bring:</p>
<li>5+ years of experience designing B2B SaaS or enterprise software products.</li>
<li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li>
<li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li>
<li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li>
<li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li>
<li>Experience conducting or contributing meaningfully to user research and usability testing.</li>
<li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li>
<li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li>
<li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li>
<p>Beyond experience, you'll thrive here if:</p>
<li>You're curious and continuously learning.</li>
<li>You seek feedback and give it constructively.</li>
<li>You care more about solving customer problems than protecting your ideas.</li>
<li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li>
<li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li>
<li>You measure success by the impact your work creates, not just the volume of work produced.</li>
<h4>Bonus points</h4>
<p>While not required, we'd be particularly excited if you have experience with:</p>
<li>AI products, copilots, agents, or autonomous systems.</li>
<li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li>
<li>RTL and Arabic-first product design.</li>
<li>Design systems and platform-scale design thinking.</li>
<li>Responsible AI, explainability, or AI ethics principles.</li>
<li>SaaS businesses serving enterprise customers in the Middle East.</li>
<h4>What you can expect from us</h4>
<p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p>
<p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p>
<p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p>
<h4>What the hiring process will look like</h4>
<li>Introductory conversation</li>
<li>Hiring manager interview</li>
<li>Practical design exercise - case study<br>
A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li>
<li>Final conversations</li>
<li>Culture fit / offer stage</li></p><p></p>
Capacity Building & Community Awareness on Energy Affordability Consultant
Logistics, Supply Chain & Procurement
Mercy Corps
Jordan - Amman
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until November 2026</span></p>
<p class="x_xmsonormal" ><b><span >Location:</span></b><span > Azraq - Jordan</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >About Mercy Corps</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >About the project</span></b></p>
<p class="x_MsoNormal" ><span >As one of the world’s most water-scarce countries, Jordan is at a critical juncture, grappling with escalating climate-related disasters that pose a challenge to its humanitarian efforts, economic stability, and environmental integrity. Flash floods and heatwaves have emerged as two of Jordan’s major hazards, affecting water resources, agriculture, and livelihoods. Mercy Corps Jordan’s project, Tabeaa: Strengthening Climate Resilience in Jordanian Communities, is funded by the Z Zurich Foundation and the Swiss Agency for Development and Cooperation (SDC). The Tabeaa project works at both national and local community levels, driving systemic change through policy localization and DRR/CCA strategy enforcement at the national level, while supporting five communities across Jordan to build adaptive capacity at the local level. The project’s approach concentrates on three program systems: Community Empowerment, Policy Localization, and Private Sector Engagement.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Background and Rationale</span></b></p>
<p class="x_MsoNormal" ><span >Azraq district, located in Jordan's eastern desert, is among the areas most severely affected by climate change. Rising temperatures and prolonged droughts are diminishing an already scarce rainfall, lowering groundwater levels, and accelerating desertification across the district.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >In 2025, as part of its inception phase, Tabeaa project conducted a community climate resilience assessment across its target communities including Azraq, to identify climate resilience gaps and inform effective intervention design. Findings for Azraq revealed gaps in indicators related to energy affordability. While fuel and electricity are mostly continuous, almost all households and many businesses face high energy costs for heating and cooling, especially vulnerable groups, alongside concerns about system reliability, and preparedness for future extreme events, these findings show an increased pressure on the already vulnerable community in Azraq. Building on these findings, Mercy Corps has partnered with JREEEF (Renewable Energy and Energy Efficiency Fund) to plan and implement an energy related intervention, as detailed below.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Intervention Design Overview</span></b></p>
<p class="x_MsoNormal" ><span >Under Tabeaa's partnership with JREEEF, the intervention will be built around two complementary components, brought together for a more cohesive approach to energy resilience in Azraq. It will address energy affordability in the district through four key phases, each reinforcing the other.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The hard stream will deliver direct support to 40 households, installing solar water heaters by one of JREEEF’s trusted providers to reduce water heating costs, which will in turn lower beneficiary households' overall energy bills in Azraq.</span></p>
<p class="x_MsoNormal" ><span >The soft stream will run alongside it and is what will make the hard stream accurate and sustainable. Fifteen youth participants, from local graduates of renewable energy engineering or other similar field of study, will be recruited and trained through a capacity building workshop covering assessment methodology, use of energy-based measuring devices, and data management. Once trained, the youth participants will collect data on the households level confirming which are genuinely most vulnerable against the agreed criteria and establishing each household's baseline energy and affordability. This baseline will give the intervention a reference point against which savings can later be measured once the solar water heater is installed. Training and engaging youth participants for this stream will serve two purposes, placing assessors in the field who understand the local context and can engage households effectively, and giving these young engineers a first practical application of their qualification with direct relevance to future employment in the sector.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >The youth participants will then be engaged a second time in wider community awareness. Having already built trust with households during the assessment, they will lead two sessions in Azraq, one for households and one for small businesses, on energy-saving practices. This will extend the intervention's logic beyond direct support, building broader understanding of the behavioral changes needed to lower energy bills across households and businesses outside the 40 direct beneficiaries.</span></p>
<p class="x_MsoNormal" ><span >In summary, the intervention will proceed through the following phases:</span></p>
<p class="x_MsoNormal" ><span >• Phase 1: A capacity building workshop will be implemented for 15 participants who studied renewable energy engineering, preparing them to conduct the household assessment in Phase 2 and awareness sessions in Phase 3.</span></p>
<p class="x_MsoNormal" ><span >• Phase 2: The trained youth participants will conduct the household assessment, establishing each household's baseline energy affordability and confirming the list of households that will receive water heaters against a pre-set criteria.</span></p>
<p class="x_MsoNormal" ><span >• Phase 3: Solar water heaters will be installed by JREEEF for the confirmed households, based on the Phase 2 assessment data. This phase falls outside the consultant's scope of work.</span></p>
<p class="x_MsoNormal" ><span >• Phase 4: Two awareness sessions will be conducted by trained youth, one at household level and one for small businesses, focused on energy-saving practices and other relevant topics that support efficient energy use in Azraq.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Objectives</span></b></p>
<p class="x_MsoNormal" ><span >Tabeaa project is seeking an Energy Expert Consultant to lead the intervention across three of the four phases. The consultant will be responsible for:</span></p>
<p class="x_MsoNormal" ><span >• Establishing the capacity building plan and material for the youth participants under Phase 1, preparing them to conduct the household assessment and the awareness sessions</span></p>
<p class="x_MsoNormal" ><span >• Leading with the youth during collection of the baseline data and interpreting the assessment data generated in Phase 2, providing recommendations on eligible households which Phase 3 will be based on - solar water heater installation</span></p>
<p class="x_MsoNormal" ><span >• Co-leading and developing material for the two community awareness sessions in Phase 4 alongside the trained youth participants, targeting households and small businesses on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Documenting the intervention's process and findings across all phases that falls under the consultant scope</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Activities:</span></b></p>
<p class="x_MsoNormal" ><span >Inception Phase</span></p>
<p class="x_MsoNormal" ><span >• Attend a kick-off meeting with the Tabeaa focal point to align on scope, objectives, climate resilience findings, and Mercy Corps' accountability mechanisms (CARM)</span></p>
<p class="x_MsoNormal" ><span >• Develop an inception report, including a detailed workplan for the full consultancy period</span></p>
<p class="x_MsoNormal" ><span >• Review relevant program documents and prior studies, and validate the proposed intervention design</span></p>
<p class="x_MsoNormal" ><span >Phase 1: Youth Participants Capacity Building</span></p>
<p class="x_MsoNormal" ><span >• Establish the capacity building material and plan, covering curriculum and delivery method</span></p>
<p class="x_MsoNormal" ><span >• Lead recruitment of the 15 youth participants, covering eligibility and announcement</span></p>
<p class="x_MsoNormal" ><span >• Conduct a minimum of three-day capacity building workshop sessions in Azraq, covering, but not limited to:</span></p>
<p class="x_MsoNormal" ><span >o Household utility assessment on energy consumption against the agreed criteria and use of the related measuring devices</span></p>
<p class="x_MsoNormal" ><span >o Energy efficiency and energy use in households</span></p>
<p class="x_MsoNormal" ><span >o Heatwave adaptation and low-cost cooling practices</span></p>
<p class="x_MsoNormal" ><span >o Energy–water nexus basics</span></p>
<p class="x_MsoNormal" ><span >o Data collection processes and proper use of provided tools</span></p>
<p class="x_MsoNormal" ><span >o Ethical considerations and data protection</span></p>
<p class="x_MsoNormal" ><span >o Any other areas the consultant and project team deem necessary</span></p>
<p class="x_MsoNormal" ><span >• Conduct pre- and post-training evaluations to assess knowledge improvement of youth throughout the sessions</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee training logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Phase 2: Household-Level Assessment</span></p>
<p class="x_MsoNormal" ><span >• Establish the baseline data collection plan, data collection tools, tool training, covering methodology, eligibility criteria, data collection process, and outreach approach</span></p>
<p class="x_MsoNormal" ><span >• Support the youth participants during their in-person household visits, including but not limited to spot checks, to ensure data quality</span></p>
<p class="x_MsoNormal" ><span >• Ensure data collection captures both quantitative and qualitative inputs of: energy consumption, appliance use, building conditions, and practices during heatwaves.</span></p>
<p class="x_MsoNormal" ><span >• Supervise the data collection process and provide the necessary tools and measuring devices required</span></p>
<p class="x_MsoNormal" ><span >• Lead data entry, cleaning, and analysis, and review and validating datasets</span></p>
<p class="x_MsoNormal" ><span >• Interpret the data and provide a detailed report with data analysis, including recommendations on eligible households, forming the technical basis for the Phase 3 installation</span></p>
<p class="x_MsoNormal" ><span >Phase 4: Community Awareness Sessions</span></p>
<p class="x_MsoNormal" ><span >• Develop the awareness session material and prepare the youth participants to co-lead the sessions</span></p>
<p class="x_MsoNormal" ><span >• Co-deliver two awareness sessions in Azraq, one for households and one for small businesses, on energy-saving practices</span></p>
<p class="x_MsoNormal" ><span >• Coordinate, facilitate, and oversee session logistics in collaboration with Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Reporting and Coordination (Across All Phases that fall under the consultant scope)</span></p>
<p class="x_MsoNormal" ><span >• Compile a final report summarizing assessment findings, training outcomes, awareness session results, and recommendations for future interventions</span></p>
<p class="x_MsoNormal" ><span >• Participate in coordination meetings with the project team, sharing key findings as the intervention progresses</span></p>
<p class="x_MsoNormal" ><span >• Review and revise all deliverables based on feedback from Mercy Corps</span></p>
<p class="x_MsoNormal" ><span >Other</span></p>
<p class="x_MsoNormal" ><span >• The consultant will be responsible for organizing their own logistics, including transportation and fuel, to be included in the financial proposal.</span></p>
<p class="x_MsoNormal" ><span >Notes:</span></p>
<p class="x_MsoNormal" ><span >* all logistics related to youth capacity building, awareness sessions, and data collection in terms of transportation, incentives or sessions - logistics and refreshments - will be covered by Mercy Corps.</span></p>
<p class="x_MsoNormal" ><span >* the consultant will be responsible for providing any technical devices related to capacity building or assessment process.</span></p>
<p class="x_MsoNormal" ><span >• Mercy Corps will support facilitating access to communities and coordination with local stakeholders/authorities.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Consultant Deliverables:</span></b></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >The Consultant will deliver:</span></p>
<p class="x_MsoNormal" ><span >1. Inception report with workplan</span></p>
<p class="x_MsoNormal" ><span >2. Capacity building material and curriculum for the youth participants in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >3. Household-level assessment plan and methodology</span></p>
<p class="x_MsoNormal" ><span >4. Cleaned and validated assessment dataset</span></p>
<p class="x_MsoNormal" ><span >5. Report with recommendations on eligible households based on Household-level assessment findings</span></p>
<p class="x_MsoNormal" ><span >6. Awareness session material for households and small businesses in English and Arabic, reviewed according to MC feedback</span></p>
<p class="x_MsoNormal" ><span >7. Final report covering: findings, outcomes, and recommendations across phases (1,2 and 4) including data and feedback collected after youth training (pre/post data) and awareness session participant feedback</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Timeframe / Duration: </span></b></p>
<p class="x_MsoNormal" ><span >The consultancy is expected to begin last week of September/ first week of October and should be completed by 20 working days following award.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application Requirements</span></b></p>
<p class="x_MsoNormal" ><span >Interested applicants must submit their applications including the following:</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoListParagraph" ><b><span ><span >1-<span > </span></span></span></b><b><span >Consultant Experience and Qualifications</span></b></p>
<p class="x_MsoListParagraph" ><span ><span >·<span > </span></span></span><span >Short cover letter summarizing relevant experience in:</span></p>
<ul type="disc">
<li class="x_MsoListParagraph" ><span >Energy efficiency / low-cost cooling in hot, arid contexts</span></li>
<li class="x_MsoListParagraph" ><span >Related experience in similar interventions in Jordan or the Region</span></li>
<li class="x_MsoListParagraph" ><span >CV</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >2-<span > </span></span></span></b><b><span >Financial Offer</span></b></p>
<p class="x_MsoNormal" ><span >Consultants must submit a lump-sum financial proposal in Jordanian Dinar (JOD), covering all costs related to the assignment measuring devices, cost of resources, travel expense, communication, and any data collection activities for phases (1,2 and 4). Mercy Corps will cover all other logistical supplies for the whole intervention related to youth training and awareness sessions.</span></p>
<p class="x_MsoNormal" ><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoListParagraph" ><b><span ><span >3-<span > </span></span></span></b><b><span >References</span></b></p>
<p class="x_MsoNormal" ><span >The consultant (s) to share the information of five Recent References including name, email, phone number, and address. </span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Management and Reporting</span></b></p>
<p class="x_MsoNormal" ><span >The consultant will work closely with: Tabeaa Project Team and JREEEF team.</span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><b><span >Required Experience & Skills</span></b></p>
<p class="x_MsoNormal" ><span >• At least 7–10 years of experience in energy, energy efficiency, environmental engineering, or related fields.</span></p>
<p class="x_MsoNormal" ><span >• Proven experience in small-scale energy / cooling solutions in hot and arid contexts.</span></p>
<p class="x_MsoNormal" ><span >• Experience in working with communities and local authorities in Jordan.</span></p>
<p class="x_MsoNormal" ><span >• Strong skills in preparing simple, implementation-ready designs and BOQs.</span></p>
<p class="x_MsoNormal" ><span >• Fluency in Arabic and good English (written and spoken).</span></p>
<p class="x_MsoNormal" ><span >• Proven experience of data management and data collection</span></p>
<p class="x_MsoNormal" ><span >• Experience in capacity building and training related to energy/energy affordability and awareness.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b></p>
<p class="x_MsoNormal" ><span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b></p>
<p class="x_MsoNormal" ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org ).</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Application: </span></b></p>
<p class="x_MsoNormal" ><span >Interested consultant(s) must submit a technical proposal covering, but not limited to the following:</span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >Consultant Experience and Qualifications </span></li>
</ul>
<ul type="disc">
<li>
<ul type="circle">
<li class="x_MsoNormal" ><span >Short cover letter summarizing the applicants relevant experience, and ability to use relevant software such as (AutoCAD, IrriCAD ... etc.).</span></li>
<li class="x_MsoNormal" ><span >Portfolio of relevant projects, including short project briefs with samples (drawings/maps/photos)</span></li>
<li class="x_MsoNormal" ><span >Updated CVs</span></li>
</ul>
</li>
</ul>
<ul type="disc">
<li class="x_MsoNormal" ><span >Financial Offer: Applicants must provide details of the financial offer as a lump sum amount per phase (Phase 1 and Phase 2) and a fixed price per deliverable, consistent with the proposed work plan, and inclusive of all costs for resources, travel expense, communication, and data collection activities.</span></li>
</ul>
<p class="x_MsoNormal" ><u><span >Offers will be evaluated against the MC's cost-effectiveness and efficiency standards. </span></u><br>
<span ><u>The selected applicant must be able to provide invoices through The National Electronic Invoicing System (Fawtara).</u></span></p>
<ul type="disc">
<li class="x_MsoNormal" ><span >References: The applicant must share the information of <b>five </b>Recent References, including name, email, phone number, and address.</span></li>
</ul>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Diversity, Equity & Inclusion</span></b><br>
<span >Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. </span></p>
<p class="x_MsoNormal" ><span >We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.</span></p>
<p class="x_MsoNormal" ><b><span > </span></b></p>
<p class="x_MsoNormal" ><b><span >Equal Employment Opportunity</span></b><br>
<span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Safeguarding & Ethics</span></b><br>
<span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. By applying for this role an applicant confirms that they have not previously violated an employer’s sexual misconduct, sexual exploitation and abuse, child safeguarding or trafficking policy. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.</span></p>
<p class="x_MsoNormal" ><span > As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (<a href="mailto:integrityhotline@mercycorps.org" title="mailto:integrityhotline@mercycorps.org">integrityhotline@mercycorps.org</a>).</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Thursday 24 September, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section above.</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>