Git Jobs - Amman Jordan

<p>Responsibilities:</p><ul><li>Receive requests from the direct supervisor to develop and/or modify procedures related to new products, banking operations, systems/programs, or projects across the Bank s various business units.</li><li>Contribute to developing or modifying the relevant procedures, enter them into the Procedures Management System, and submit them to the direct supervisor for review.</li><li>Participate in developing and/or modifying the workflows for various processes within the Procedures Management System based on the proposed/approved process flow, and submit them to the direct supervisor for review.</li><li>Follow up on the development and/or modification of new forms based on approved procedures or amendments requested by the relevant department within the automated system, ensuring their implementation.</li><li>Participate in responding to employees inquiries regarding new or amended procedures and ensure that the procedures are clearly communicated and explained to them in accordance with business requirements.</li><li>Participate in the implementation and execution of projects related to the Bank s strategic plans and the centralization of operations, and coordinate with all relevant project stakeholders.</li><li>Participate in workshops organized by the Compliance and Risk Department for the purpose of identifying operational risks and control procedures related to the department/process under review.</li><li>Follow up on observations and correspondence received from the direct supervisor and work on addressing and resolving issues related to procedures in coordination with the direct supervisor.</li><li>Serve as a primary or alternate member of the Business Continuity Plan and officially designated emergency response teams.</li><li>Perform all duties assigned under the plan to minimize the impact of crises and ensure the recovery and restoration of operations as quickly as possible.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Administrative and Banking Sciences or any related field. Minimum of two years of practical experience in the same field or in banking operations. Good knowledge of the procedures governing business activities and their internal and external updates. Good computer skills and the ability to work with various systems and applications. Good command of the English language. High level of accuracy and attention to detail. Ability to complete tasks efficiently and within required timelines. Good communication and interpersonal skills. Ability to work effectively under pressure.</p>

<p>Key Responsibilities Assist in the development and execution of targeted B2B marketing campaigns to support lead generation and brand positioning. Create and manage engaging content across digital platforms, including LinkedIn, service pages, and landing pages. Conduct market research to develop buyer personas, monitor competitors, and identify industry trends and opportunities. Manage and maintain data within our CRM system (HubSpot), supporting lead tracking, segmentation, and campaign follow-up. Provide insights into customer challenges and industry pain points to help shape effective marketing messaging. Monitor website, campaign and content performance using tools and other platforms to track, measure and optimise activity, while understanding engagement trends and highlighting areas for improvement. Assist with SEO activity, including on-page, off-page, local SEO, and support visibility in generative AI search features. Maintain and optimise company presence across relevant third-party platforms. Support Google Ads and paid campaign activity by reviewing ad copy, landing page alignment, competitor positioning, and key performance metrics. Help manage review and feedback initiatives, including collecting client testimonials and promoting public reviews.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Skills Strong understanding of digital marketing principles, particularly within a B2B context Experience creating and managing content across digital platforms, including websites and LinkedIn Ability to manage and maintain data within a CRM system to support marketing and sales activity Ability to manage multiple tasks and projects with strong attention to detail Awareness of industry trends and the ability to apply insights to marketing activity Analytical mindset with the ability to evaluate and improve marketing efforts Excellent written and verbal communication skills Proactive, self-motivated, and eager to learn Strong time management and organisational abilities Team player with a collaborative approach Beneficial Skills Working knowledge of SEO best practices across Google, Bing and AI search visibility, including keyword research, content optimisation and link building Familiarity with Google Search Ads and paid advertising to support lead generation Experience using web analytics tools, such as Google Analytics, to track and improve marketing performance Experience supporting marketing activity across Europe Qualifications Fluent English, written and spoken Marketing experience, preferably in B2B marketing Degree in Marketing, Business or a related field Certification in Google Analytics and Google Ads Search would be beneficial Certification in CRM systems such as HubSpot or equivalent would be beneficial</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Technical and Engineering Manager responsible for all engineering/technical aspects of the Company's operations, inclusive of value engineering opportunities, construction and overall methodology, method statements, engineering design drawings, shop drawings and material submittals and follow up approval. This position also manages the preparation/verification of detailed constructional drawings, negotiation and securing of technical and statutory approvals to achieve and monitor the optimum effectiveness.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement technical strategies aligned with organizational goals.</p><br> <p>Oversee the planning, execution, and completion of engineering projects, ensuring they meet quality, budget, and timeline requirements.</p><br> <p>Provide technical guidance and oversight on complex engineering problems and projects.</p><br> <p>Manage and allocate resources effectively to optimize project outcomes and team performance.</p><br> <p>Collaborate with cross-functional teams, stakeholders, and clients to understand project requirements and deliver solutions.</p><br> <p>Drive innovation and continuous improvement initiatives to enhance engineering processes and product development.</p><br> <p>Identify and mitigate risks associated with engineering projects and ensure compliance with industry standards and regulations.</p><br> <p>Develop and manage budgets for engineering projects and departmental operations.</p><br> <p>Monitor and evaluate the performance of engineering projects and team members, implementing corrective actions as necessary to achieve objectives.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Profound understanding of engineering principles and technical concepts across multiple disciplines.</p><br> <p>Demonstrated leadership skills in managing interdisciplinary teams and complex projects.</p><br> <p>Strong project management abilities to oversee project lifecycles, budgets, and schedules effectively.</p><br> <p>Advanced problem-solving capabilities to address technical challenges and drive innovative solutions.</p><br> <p>Excellent communication and stakeholder management skills to facilitate collaboration and ensure project success.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality_321977507<br>Leadership_321977503<br>Cost Management L4<br>QA/QC L4<br>Geotechnical Engineering L4<br>Drawings/Specifications L4<br>HSE L4<br>Build High-Performing Teams<br>Speed of Execution<br>Build Process and Systems<br>Provide Direction<br>Drive Cost Optimization<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Engineering<br>Profesional degree in MMUP Engineer Registration (UPDA)<br><br><br><br> </div>

<p>Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters. About the Role We re looking for a motivated Junior Account Manager to help us retain and grow existing SaaS accounts in the higher education sector. You ll manage the full sales cycle, deepen client relationships, and collaborate with colleagues across marketing, sales engineering, and other teams to deliver an exceptional customer experience. If you have a proven track record in account management and SaaS sales and you thrive on exceeding targets we d love to hear from you. What you will do: Plan &amp; Strategize: Develop and execute territory and account plans for clients. Prospect &amp; Build Relationships: Drive outbound activity through cold calls, networking, and responding to inbound leads. Build meaningful connections with C-level executives and key decision-makers. Present &amp; Close Deals: Conduct impactful virtual and live product demonstrations, negotiate multi-year agreements, and close both quick wins and longer, complex sales cycles. Collaborate Across Teams: Partner with marketing and pre-sales teams to assess client needs and tailor solutions. Hit Targets: Consistently exceed activity, pipeline, and revenue goals by employing a solution-oriented sales approach. Stay Informed: Continuously develop product knowledge and stay up to date on industry trends, client needs, and competitive insights. Engage in Events: Represent Explorance at marketing events, webinars, and trade shows to build awareness and generate leads. What you need to succeed in that role: Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages Other Requirements Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture. At Explorance, we take inclusion to heart and live it each day. We put the human first in everything we do and take pride in our authenticity and culture of inclusion. We therefore encourage persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply. We make employment-related decisions without regard to any of these characteristics. And to ensure a safe workspace for all our employees, all employment is contingent upon receipt of a satisfactory background and reference check. About Explorance Explorance empowers organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging the philosophy of Feedback for the brave to driven purpose, impact, and growth. Bringing 20 years of expertise, Explorance, a member of the World Economic Forum and a trusted partner for 35% of Fortune 100 companies and 25% of the world s top higher education institutions, has influenced over 25 million individuals with award-winning solutions like Blue, Metrics That Matter, and MLY. Consistently among the top employers by the Great Places to Work Institute , Explorance, a Brandon Hall AI award winner, is also a two-time Global Leader in the 360-degree feedback market by Fortune Business Insights. Visit explorance.com or connect on LinkedIn , Facebook , and X .</p><p><strong>Desired Candidate Profile</strong></p><p>Proven Experience: 1+ years of SaaS sales experience with a successful track record in managing accounts, up/cross selling clients, and achieving/exceeding sales quotas. Strategic Mindset: Demonstrated ability to create and execute measurable territory sales plans. Hunter Mentality: Proactive, self-motivated, and driven to achieve results in a fast-paced environment. Communication Skills: Exceptional verbal and written communication skills, with the ability to present technical concepts clearly. Relationship-Building: Strong account management skills and experience developing executive-level relationships. Adaptability: Confidence to make sound decisions and thrive in dynamic environments. Education: BA/BSc degree or equivalent. Languages: Fluency in Arabic and English is essential. Travel Readiness: Willingness to travel extensively across the region. Nice to have: Experience working with feedback and measurement solutions in the Higher Education sector Experience working in a dynamic and challenging, growing start-up environment Solid understanding of web, enterprise and SaaS technologies Additional languages</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading and Monitoring Recruitment and Hiring Activity<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.<br>Administering and Providing Education Related to Employee Benefits<br>• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee benefits.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li> <li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Leading and monitoring recruitment and hiring activity</strong></p> <ul> <li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li> <li>Establishes and maintains contact with external recruitment sources.</li> <li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li> <li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li> <li>Oversees/monitors candidate identification and selection process.</li> <li>Provides subject matter expertise to property managers regarding selection procedures.</li> <li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li> <li>Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.</li> </ul> <p><strong>Administering and providing education related to employee benefits</strong></p> <ul> <li>Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li> <li>Prepares, audits and distributes unemployment claim activity reports to property management.</li> <li>Attends unemployment hearings and ensures property is properly represented.</li> <li>Ensures that department has the available resources on hand to administer employee benefits.</li> </ul> <p><strong>Managing employee development</strong></p> <ul> <li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Ensures employees are cross-trained to support successful daily operations.</li> <li>Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li> <li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li> <li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li> <li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li> </ul> <p><strong>Maintaining employee relations</strong></p> <ul> <li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li> <li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li> <li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li> <li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li> <li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> </ul> <p><strong>Managing legal and compliance practices</strong></p> <ul> <li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li> <li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li> <li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li> <li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li> <li>Communicates property rules and regulations via the employee handbook.</li> <li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li> <li>Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li> <li>Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li> <li>Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li> <li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The HR manager directs and works with human resources and operations employees to carry out the daily activities of the human resource office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li> <li>2-year degree from an accredited university in human resources, business administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Leading and monitoring recruitment and hiring activity</strong></p> <ul> <li>Assists in the interviewing and hiring of human resource employee team members with the appropriate skills, as needed.</li> <li>Establishes and maintains contact with external recruitment sources.</li> <li>Attends job fairs and ensures documentation of outreach efforts in accordance with human resource standard operating procedures.</li> <li>Networks with local organizations (e.g., hotel association and peers) to source candidates for current or future openings.</li> <li>Oversees/monitors candidate identification and selection process.</li> <li>Provides subject matter expertise to property managers regarding selection procedures.</li> <li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li> <li>Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.</li> </ul> <p><strong>Administering and providing education related to employee benefits</strong></p> <ul> <li>Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li> <li>Prepares, audits and distributes unemployment claim activity reports to property management.</li> <li>Attends unemployment hearings and ensures property is properly represented.</li> <li>Ensures that department has the available resources on hand to administer employee benefits.</li> </ul> <p><strong>Managing employee development</strong></p> <ul> <li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Ensures employees are cross-trained to support successful daily operations.</li> <li>Uses all available on the job training tools for employees; supervises ongoing training initiatives and conducts training, when appropriate.</li> <li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li> <li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li> <li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li> </ul> <p><strong>Maintaining employee relations</strong></p> <ul> <li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li> <li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li> <li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li> <li>Ensures employee issues are referred to the department manager for resolution or escalated to the director of human resources/multi-property director of human resources.</li> <li>Partners with loss prevention to conduct employee accident investigations, as necessary.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> </ul> <p><strong>Managing legal and compliance practices</strong></p> <ul> <li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li> <li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li> <li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li> <li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li> <li>Communicates property rules and regulations via the employee handbook.</li> <li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li> <li>Conducts periodic claims reviews with regional claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li> <li>Represents human resources at the property safety committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li> <li>Manages workers compensation claims to ensure appropriate employee care and manage costs.</li> <li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading and Monitoring Recruitment and Hiring Activity<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.<br>Administering and Providing Education Related to Employee Benefits<br>• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee benefits.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Responsibilities: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal &amp; written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p>

<p><h4>Key responsibilities</h4> <p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br> Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p> <h4>Requirements</h4> <p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br> Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.</p> <h4>Professional certifications</h4> <p>One or more of the following certifications is preferred:<br> Project Management Professional (PMP)<br> PMO-related professional certifications<br> Lean Six Sigma</p></p><p></p>

<p><h4>Key responsibilities</h4> <p>Design, implement, and continuously improve a comprehensive project and program governance framework aligned with the bank's strategic objectives, incorporating governance policies, procedures, methodologies, templates, and standards based on industry best practices.<br> Assess the current project management operating model, identify process improvement opportunities, and lead initiatives that enhance operational efficiency, service quality, and project delivery effectiveness.<br> Define governance procedures for projects and programs across the group, establish RACI matrices for all key project deliverables, monitor compliance, and provide guidance and support to project stakeholders.<br> Develop project and program quality standards across the bank, conduct periodic governance compliance reviews for projects managed by both the enterprise PMO and other business units, report findings to the head of enterprise PMO, and recommend improvement initiatives.<br> Review, challenge, validate, and consolidate project reports submitted by project managers while standardizing reporting formats and executive presentations for senior management.<br> Establish and monitor key performance indicators (KPIs) to measure project and program performance, governance effectiveness, and resource utilization. Analyze performance variances, recommend corrective actions, and provide regular management reports.<br> Ensure governance policies, procedures, templates, and methodologies comply with regulatory requirements. Identify project risks, establish appropriate governance controls, and implement risk mitigation measures throughout the project lifecycle.<br> Participate in the evaluation, selection, implementation, and enhancement of project management and reporting tools. Coordinate with relevant stakeholders to deliver awareness sessions and training that ensure standardized reporting and consistent project performance measurement.<br> Promote governance awareness and provide training to project and program managers across the bank to strengthen governance capabilities and standardize project management practices.<br> Serve as the primary liaison between the enterprise PMO and other business units, supporting requests from internal audit, finance, and other corporate functions.<br> Review executive reports, regulatory reports, and internal and external audit findings, ensure timely implementation of corrective actions, and prevent recurrence through sustainable process improvements.<br> Participate as a primary or alternate member of the bank's business continuity management (BCM) and emergency response teams, carrying out assigned responsibilities to support operational resilience and business recovery.</p> <h4>Requirements</h4> <p>Bachelor's degree in engineering, computer science, management information systems (MIS), or a related discipline.<br> Minimum of 10 years of experience in project management and project governance, preferably within the banking or financial services sector.<br> Strong knowledge of project governance frameworks and project management methodologies.<br> Excellent analytical and problem-solving skills.<br> Process improvement and continuous improvement mindset.<br> Strong planning, organization, and prioritization skills.<br> Leadership and stakeholder management capabilities.<br> Excellent written and verbal communication skills in both Arabic and English.<br> Advanced reporting and presentation skills.<br> Proficiency in project management and business systems.<br> Strong understanding of internal policies, procedures, and applicable regulatory requirements.<br> Ability to work collaboratively in cross-functional teams.<br> Ability to perform effectively under pressure in a fast-paced environment.</p> <h4>Professional certifications</h4> <p>One or more of the following certifications is preferred:<br> Project Management Professional (PMP)<br> PMO-related professional certifications<br> Lean Six Sigma</p></p><p></p>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</p><p>Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</p><p>Operate and Support Store activities.</p><p>Provide a day out for the whole family.</p><p>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</p><p>Secure an easy buying process from home to home.</p><p>Act as a highly efficient, and staffed, sales mechanism.</p><p>Show home furnishing solutions full of inspiring home furnishing ideas.</p><p>You re the first one to meet our customers making sure meeting their wishes and needs.</p><p>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</p><p>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</p><p>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</p><p>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p><strong>Functional / Technical Skills</strong></p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</p><p>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</p><p>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</p><p>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</p><p>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</p><p>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</p><p>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</p><p>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</p><p>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</p><p>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</p><p>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</p><p>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p>Experience working in a customer service or retail environment is preferred. Experience interacting with children and families, childcare environments, or play areas is considered an advantage. Demonstrated ability to provide friendly, helpful, and customer-focused service. Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude. Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset. Good communication and interpersonal skills when interacting with customers and co-workers. Ability to work collaboratively within a team and support colleagues when needed. Basic computer and system literacy to support registrations or operational tasks. Strong attention to safety and responsibility, particularly when working with children in Sm land. Ability to follow operational routines and procedures while maintaining efficiency and service quality. Flexibility to work in different store areas and shifts, supporting the overall customer experience.

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</p><p>Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs.</p><p>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p><strong>Desired Candidate Profile</strong></p><h2>Functional / Technical Skills</h2><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><h2>Qualifications</h2><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</p><p>Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</p><p>Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs.</p><p>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p><strong>Functional / Technical Skills</strong></p><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience working in a customer service or retail environment is preferred. Experience interacting with children and families, childcare environments, or play areas is considered an advantage. Demonstrated ability to provide friendly, helpful, and customer-focused service. Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude. Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset. Good communication and interpersonal skills when interacting with customers and co-workers. Ability to work collaboratively within a team and support colleagues when needed. Basic computer and system literacy to support registrations or operational tasks. Strong attention to safety and responsibility, particularly when working with children in Sm land. Ability to follow operational routines and procedures while maintaining efficiency and service quality. Flexibility to work in different store areas and shifts, supporting the overall customer experience.</p>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:</p><p>Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.</p><p>Operate and Support Store activities.</p><p>Provide a day out for the whole family.</p><p>Maintain the communications of the shopping tools for any services and campaigns to be up to date.</p><p>Secure an easy buying process from home to home.</p><p>Act as a highly efficient, and staffed, sales mechanism.</p><p>Show home furnishing solutions full of inspiring home furnishing ideas.</p><p>You re the first one to meet our customers making sure meeting their wishes and needs.</p><p>Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store.</p><p>Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required.</p><p>Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience.</p><p>Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p><strong>Functional / Technical Skills</strong></p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</p><p>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</p><p>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</p><p>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</p><p>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</p><p>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</p><p>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</p><p>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</p><p>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</p><p>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</p><p>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</p><p>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience working in a customer service or retail environment is preferred. Experience interacting with children and families, childcare environments, or play areas is considered an advantage. Demonstrated ability to provide friendly, helpful, and customer-focused service. Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude. Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset. Good communication and interpersonal skills when interacting with customers and co-workers. Ability to work collaboratively within a team and support colleagues when needed. Basic computer and system literacy to support registrations or operational tasks. Strong attention to safety and responsibility, particularly when working with children in Sm land. Ability to follow operational routines and procedures while maintaining efficiency and service quality. Flexibility to work in different store areas and shifts, supporting the overall customer experience.</p>

<p>Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts. Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to: Your focus area is our Sm land; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</p><p><strong>Desired Candidate Profile</strong></p><h2>Functional / Technical Skills</h2><ul><li>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control.</li><li>Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers.</li><li>Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols.</li><li>Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience.</li><li>Knowledge of store layout and key store functions to effectively guide customers and answer questions.</li><li>Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks.</li><li>Understanding of IKEA customer service standards and tone of voice when interacting with customers and children.</li><li>Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone.</li><li>Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance.</li><li>Ability to identify and respond quickly to customer needs, safety concerns, or operational issues.</li><li>Understanding of IKEA services and offers to provide basic information and guide customers to the correct department.</li><li>Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</li></ul><h2>Qualifications</h2><ul><li>Experience working in a customer service or retail environment is preferred.</li><li>Experience interacting with children and families, childcare environments, or play areas is considered an advantage.</li><li>Demonstrated ability to provide friendly, helpful, and customer-focused service.</li><li>Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude.</li><li>Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset.</li><li>Good communication and interpersonal skills when interacting with customers and co-workers.</li><li>Ability to work collaboratively within a team and support colleagues when needed.</li><li>Basic computer and system literacy to support registrations or operational tasks.</li><li>Strong attention to safety and responsibility, particularly when working with children in Sm land.</li><li>Ability to follow operational routines and procedures while maintaining efficiency and service quality.</li><li>Flexibility to work in different store areas and shifts, supporting the overall customer experience.</li></ul>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> No related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>