Git Jobs in Jordan
5764 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
<p class="x_xmsonormal" ><b><span >Estimated Duration:</span></b><span > from contract signing until October, 2026</span></p>
<p class="x_xmsonormal" ><b><i><span >** This opportunity is only open for national individual consultants. Companies or non-Jordanians are not eligible to apply.</span></i></b></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806924" ></a><a name="x__Toc233880839" ><span ><b><span >About Mercy Corps</span></b></span></a></p>
<p class="x_MsoNormal" ><span ><span ><span >Mercy Corps is an international relief and development organization that operates in more than 40 countries around the world, whereby its Jordan office was founded in 2006 and has since worked to expand clean water access, strengthen youth and women's civic participation, and boost economic stability for both Jordanians and refugees. Mercy Corps Jordan partners with local governments and organizations to support communities in building economically secure and more peaceful futures, with programs focused on climate resilience, sustainable livelihoods, and inclusive economic growth.</span></span></span></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" ><span ><span ><b><span >About Iqlaa</span></b></span></span></p>
<p class="x_MsoNormal" ><span ><span >The Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government - implemented by Mercy Corps as lead implementer within an implementation consortium of six partners, aims to support Jordan's Home-Based Businesses (HBBs) and Micro and Small Enterprises (MSEs) to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments. </span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and constraints that facilitate or restrict formalization and growth. Based on findings, Iqlaa implements best practices to strengthen businesses and develop an MSE-focused financial sector within a market systems development framework. Program activities are delivered with a strong localization element to respond to specific market needs and the local context. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></span></p>
<p class="x_MsoNormal" ><span ><span > </span></span></p>
<p class="x_MsoNormal" ><span ><span >Using a Market Systems Development (MSD) approach, Mercy Corps collaborates with private sector market actors to pilot and scale innovative solutions that address key market constraints. These partnerships aim to catalyze sustainable business practices that continue beyond the duration of the Activity.</span></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><a name="x__Toc233806926" ><b><span >Activity Description</span></b></a></p>
<p class="x_MsoNormal" ><span >As part of its market systems development (MSD) approach, Iqlaa is supporting a digital marketplace operating in the home improvement sector to strengthen its operations and improve the quality and consistency of the service it provides to customers across Jordan.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><span >To support this effort, Mercy Corps, within the scope of Iqlaa, seeks to engage an individual Customer Support Consultant to develop clear, structured customer support guidelines for the marketplace. The guidelines will ensure that every customer interaction, whether through email, WhatsApp, or phone, is handled in a consistent, efficient, and high-quality manner, giving the support team a reliable reference they can follow for any situation they encounter.</span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >Scope of Work</span></b></p>
<p class="x_MsoNormal" ><span >You can download the full Scope of Work including the evaluation criteria and the required submittals through this link:</span></p>
<p class="x_MsoNormal" ><span ><a href="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing">https://drive.google.com/drive/folders/1-tl3A82jM0ahRAzBlskysVPZ-09c0ngz?usp=sharing</a></span></p>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><span >How to Apply</span></b></p>
<p class="x_MsoNormal" ><span >Please submit the following at <a href="mailto:jo-procurement@mercycorps.org" title="mailto:jo-procurement@mercycorps.org">jo-procurement@mercycorps.org</a>, mentioning the consultancy title in the subject line. Offers must be submitted <b>maximum by Sunday 26 July, 2026 at 4:00 pm Amman time</b>:</span></p>
<ol start="1" type="1">
<li class="x_MsoListParagraph" ><span >All the documents requested in the <b><i>“Application”</i></b><i> </i>section in the SOW document (page 5) .</span></li>
<li class="x_MsoListParagraph" ><span >A copy of your Jordanian ID or passport.</span></li>
<li class="x_MsoListParagraph" ><span >A screenshot showing the applicant’s active account on <b>Jo Fawtara</b> system.</span></li>
<li class="x_MsoListParagraph" ><span >A filled & signed copy of the NIC Data Form in this link: <a href="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing" rel="noopener noreferrer" title="https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing">https://drive.google.com/drive/folders/1XByAzzzrWO1OSZNfAQmFCKLYJjL1As6D?usp=sharing</a></span></li>
</ol>
<p class="x_MsoNormal" ><span > </span></p>
<p class="x_MsoNormal" ><b><i><span >** Mercy Corps has the right to disqualify any late offers.</span></i></b></p>
<p class="x_MsoNormal" > </p>
<p class="x_MsoNormal" > </p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور (integrityhotline@mercycorps.org).</span></p>
<p > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advise:</span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p class="ql-align-right" > </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. <br><br>We’re looking for a motivated, results-driven Business Development Representative (BDR) to join our growing SaaS sales team in Jordan. As the first point of contact with potential customers, you’ll generate pipeline by finding prospects, engaging decision-makers, and qualifying opportunities for the Account Executive (AE) team. Ideal for someone curious, resilient, and passionate about technology and sales.<br><br><b>What You'll Do</b><br><br></span><ul><li><span><b>Source and build your pipeline</b> — find ICP-fit companies and decision-makers in Apollo; clean, validate, segment, and sync lists to our CRM (Zoho).<br></span></li><li><span><b>Research accounts and signals </b>— study each company’s CRM marketing, martech stack, news, and the decision-maker’s activity to craft a relevant angle.<br></span></li><li><span><b>Run personalized multichannel outreach</b> — tailored messages with the right value proposition across email, LinkedIn, WhatsApp, Telegram, and phone.<br></span></li><li><span><b>Follow up and convert </b>— nurture leads, answer questions, handle objections, and book qualified meetings for the AE team.<br></span></li><li><span><b>Get creative</b> — use non-standard sources (events, job boards, Slack/Telegram/WhatsApp groups) and warm intros to find signals and decision-makers others miss; use AI/LLM tools to speed up research, qualification, and outreach.<br></span></li><li><span><b>Own your CRM and numbers</b> — keep Zoho accurate, hit daily and weekly meeting KPIs, and report on funnel progress and conversions.<br></span></li></ul><br><span>Requirements<b>Must-Have Skills & Qualities</b> <br><br></span><ul><li><span>2–3 years in sales, business development, or a customer-facing role (SaaS / martech a plus).<br></span></li><li><span>Fluent English, spoken and written — mandatory.<br></span></li><li><span>Comfort with cold calling and outbound prospecting.<br></span></li><li><span>Genuine interest in B2B SaaS martech and the regional market.<br></span></li><li><span>Ability to learn a product quickly — its value proposition, advantages, audience, use cases, and competitors — and read the market.<br></span></li><li><span>Comfortable using AI/LLM tools for research, qualification, and outreach.<br></span></li><li><span>Strong, personalized communication; handles objections and reaches decision-makers through intros from mid-level contacts.<br></span></li><li><span>Organized, resilient, and data-driven; owns CRM hygiene and funnel reporting.</span><br></li></ul><b>Nice-to-Have / Bonus</b><br><br><ul><li><span>Hands-on experience with B2B sales tools (Apollo, Lusha, SignalHire, RocketReach, Clay).<br></span></li><li><span>Familiarity with CRM systems (Zoho) and sales engagement tools.<br></span></li><li><span>Understanding of martech / CDP products and the competitive landscape (Insider, MoEngage, CleverTap, Braze, Emarsys).<br></span></li><li><span>Experience selling into B2C verticals (banking/fintech, e-commerce, travel, telecom, real estate).<br></span></li></ul><br><span>Benefits</span><ul><li><span><b>Growth Opportunities:</b> Access to professional development and career growth within a rapidly expanding SaaS company. <br></span></li><li><span><b>Collaborative Culture:</b> Work in a supportive and innovative environment where your contributions are valued.<br></span></li><li><span><b>Competitive Benefits:</b> Enjoy a comprehensive benefits package.<br></span></li></ul><b>D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.</b><br><br><br> </div>
<p>Job Purpose As a Software Development Engineer in Test at CR2, you will play a key role within a Scrum team to ensure the quality, reliability, and robustness of our digital banking solutions. You will work close to the product under test understanding business requirements, clarifying acceptance criteria, designing targeted test coverage (manual & automated). This role requires strong technical ability, leadership mindset, and attention to detail. You will actively contribute to automation test creation, and ongoing maintenance while helping elevate quality standards across the team. Our Hybrid Working Model requires employees to be on-site three days per week in our Amman, Bangalore or Dublin office.</p><p><b>Key Responsibilities</b></p><p>Agile & Product Collaboration</p><ul><li>Develop product and product domain understanding to ensure testing targets true business risk and critical workflows.</li><li>Own the testing of projects you are involved in from requirements refinement to production release.</li><li>Clarify user stories with Product Owners and developers to ensure clarity & testability.</li><li>Participate actively in all Agile ceremonies, providing accurate estimates.</li><li>Communicate progress, risks, and blockers proactively, escalate issues as appropriate and keep Jira up to date.</li><li>Work within an Agile environment, using JIRA and continuous delivery processes & tools.</li></ul><p>Test Design & Automation</p><ul><li>Create, maintain and run automated tests across Web and Mobile & API.</li><li>Follow established automation framework standards.</li><li>Ensure tests (manual and automated) are meaningful.</li><li>Actively reduce flakiness and improve stability within your test suite.</li></ul><p>Manual & Exploratory Testing</p><ul><li>Execute manual tests where appropriate.</li><li>Perform exploratory testing to uncover edge cases and usability issues.</li><li>Validate complex business workflows in collaboration with stakeholders.</li></ul><p>Quality Ownership & Leadership</p><ul><li>Take ownership of quality within your product area contributing to continuous improvement in our processes and tooling and promoting shift-left quality practices.</li><li>Mentor junior QA engineers and support onboarding on new team members.</li><li>Maintain and expand existing documentation (how to docs etc.).</li></ul><p>Defect & Environment Management</p><ul><li>Identify, log, and track defects through to closure with clear root cause analysis.</li><li>Collaborate closely with developers to resolve issues effectively.</li><li>Support test data preparation and environment validation.</li></ul><p>Success Metrics</p><ul><li>Consistent and reliable QA delivery within sprint commitments</li><li>Proactive collaboration with developers and product owners</li><li>Minimal defect leakage within assigned product area</li><li>Low flakiness rate in automation tests developed</li><li>Timely refactoring of unstable or outdated test cases</li><li>Positive mentorship and knowledge sharing with rest of team.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Experience, Skills & Competencies</h2><p><strong>Technical Capability:</strong></p><ul><li>4+ years experience in QA.</li><li>Bachelor s degree in Computer Science, Engineering, or related field.</li><li>Experience working in Agile/Scrum environments.</li><li>Hands-on experience with Java, Selenium, Appium, TestNG, RestAssured (or similar).</li><li>Hands on experience with Mobile, API and UI automation.</li><li>Experience with Jira, Xray or equivalent sprint/ test mgt tooling.</li><li>Solid understanding of testing multi-tier systems (DB, services, web, mobile).</li><li>Experience in banking, fintech, or other regulated industries preferred.</li></ul><p><strong>Quality & Detail Orientation</strong></p><ul><li>Strong test design skills and understanding of risk-based testing.</li><li>High attention to detail and ability to spot edge cases.</li><li>Comfortable balancing automation and manual testing.</li></ul><p><strong>Leadership & Communication</strong></p><ul><li>Clear and concise verbal and written communication skills.</li><li>Ability to articulate risks and findings to both technical and non-technical stakeholders.</li><li>Confident in asking clarifying questions and challenging ambiguities.</li><li>Strong collaboration skills across Product, Engineering, and QA.</li><li>Ability to mentor and guide peers.</li></ul><p><strong>Mindset</strong></p><ul><li>Ownership-driven and accountable.</li><li>Proactive in identifying improvement opportunities.</li><li>Interest in exploring AI and new technologies to enhance QA efficiency and effectiveness.</li><li>Comfortable working in regulated, high-quality environments.</li></ul>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Sales Development Representative (SDR) is responsible for driving pipeline growth by identifying, engaging, and qualifying new business opportunities across target enterprise, corporate, and government segments. This role focuses on outbound prospecting, early-stage relationship building, and generating high-quality opportunities that contribute directly to revenue growth.</p>
<p>The SDR will work closely with Account Managers and Sales teams to ensure qualified prospects are effectively progressed through the sales cycle, supporting ZainTECH’s expansion across key ICT solution areas.</p>
<h4>Responsibilities:</h4>
<p><strong>Pipeline generation & prospecting</strong><br>
Drive outbound prospecting activities to generate qualified leads and new business opportunities.<br>
Identify and research target accounts across enterprise, corporate, and public sector markets.<br>
Execute structured outreach through calls, emails, and digital engagement channels.<br>
Secure meetings and discovery sessions with key decision-makers and influencers.</p>
<p><strong>Lead qualification & opportunity development</strong><br>
Assess prospects based on business needs, buying intent, decision-making structure, and strategic fit.<br>
Gather insights into customer environments, challenges, and future initiatives.<br>
Maintain consistent follow-up to nurture prospects until qualified opportunities are created.</p>
<p><strong>Sales collaboration</strong><br>
Partner closely with Account Managers to transition qualified leads into active opportunities.<br>
Provide detailed handover notes, including customer context, requirements, and engagement history.<br>
Support broader sales initiatives aligned with ZainTECH’s ICT portfolio.</p>
<p><strong>CRM & reporting</strong><br>
Maintain accurate records within Salesforce CRM, including prospect activity, pipeline updates, and engagement outcomes.<br>
Support reporting requirements and ensure data integrity across sales processes.</p>
<h4>Requirements</h4>
<ul>
<li>2–3 years of experience in sales development, lead generation, or outbound B2B ICT sales.</li>
<li>Experience prospecting across enterprise or government customer environments is preferred.</li>
<li>Demonstrated ability to achieve activity targets and contribute to revenue pipeline growth.</li>
<li>Experience using CRM platforms such as Salesforce.</li>
<li>Familiarity with sales engagement tools and structured outreach methodologies.</li>
<li>Strong written and verbal communication skills in English and Arabic.</li>
<li>Excellent relationship-building and stakeholder engagement capabilities.</li>
<li>Highly organized with strong time management and prioritization skills.</li>
<li>Self-motivated, results-driven, and comfortable working in a fast-paced environment.</li>
<li>Entrepreneurial mindset with a strong desire to learn and grow within technology sales.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> About the role We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams.<br> This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed.<br> The team has two clear areas of ownership.<br> First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities.<br> Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end.<br> You own the throughput, quality, and getting integration-heavy work delivered efficiently.<br> This role reports to the Engineering Director.<br> Your mission You own the delivery health of your squad end-to-end.<br> You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.<br> Key responsibilities Manage a team of full stack engineers, actively drive their growth, performance, and engagement.<br> Mobile engineers are a possibility as well.<br> Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.<br> Run tight agile processes and continuously improve them based on delivery metrics.<br> Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.<br>g. with POS systems etc.<br>). Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.<br> Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.<br> Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.<br> Uphold security and compliance obligations relevant to the team's work (e.<br>g. PCI DSS etc.<br>), embedding them into how the squad builds rather than treating them as an afterthought.<br> Draft and track team OKRs and engineering KPIs (e.<br>g. DORA); when the team is off track, show what is being done about it.<br> Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.<br> What success looks like (first 6-12 months) The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.<br> Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.<br> Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.<br> Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.<br> The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.<br> Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.<br> Your skills Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.<br> Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.<br> Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.<br> Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.<br> Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.<br> Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.<br> Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.<br> Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.<br> Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.<br> Nice-to-haves Experience in B2B SaaS with high-volume B2C traffic patterns.<br> Background in hospitality-tech, food and beverage, payments, or last-mile delivery.<br> Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).<br> Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.<br> Experience hiring and scaling engineering teams in the MENA region.<br> BSc or MSc degree (or equivalent experience).<br> What we offer Curated career progression planning with formal yearly reviews and informal check-ins along the way.<br> Encouragement to grow into a Feature Development Lead.<br> A competitive salary.<br> Ample time to learn new concepts - including paid development and business-related conferences.<br> Fully remote working, no commuting expenses.<br> Flexible work hours.<br> We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<br> 25 days holiday (plus bank holidays), with an additional day per year of service.<br> Regular all-company socials and quarterly team socials.<br> A team that genuinely likes learning and shipping together.<br></span> </div>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a Fleet New Technology Adviser at the <strong>Logistics Sup</strong><strong>port Center </strong><strong>in Amman, Jordan.</strong></p>
<p>The Fleet Technology Adviser guides fleet technical staff worldwide towards achieving a high level of maintenance and service standards and is the know-how leader for ICRC delegations on new transportation technologies.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<ul>
<li>Internally, interacts with Logistics Country managers, Finance and administration managers and Vehicle Fleet managers, workshop managers and mechanics in the delegations</li>
<li>Externally, interacts with manufacturers, technical and driving training centres, local authorities and their energy departments.</li>
</ul>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li>
<li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li>
<li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong>Technical support</strong></p>
<ul>
<li>Supports users by proposing technical solutions and providing the necessary training.</li>
<li>Centralize all the technical requests and liaise with the delegations to solve the issues.</li>
<li>Organize or upon request field visits,</li>
<li>Communicate with vehicle manufacturers' technical hubs for technical support when required.</li>
<li>Ensure that ICRC technicians have access to all specialized tools and manufacturer technical websites.</li>
<li>Create technical notes or repair manuals related to technical issues and share them worldwide.</li>
<li>Liaise with the delegations using Renault Trucks and proposes & organizes preventive or curative visits with the Renault Diagnostic Tool.</li>
<li>Advises technicians worldwide on troubleshooting and repairing both complex electrical and mechanical problems.</li>
<li>Provides the LOG Fleet/GVA & his Fleet New Technology colleague in Amman with the latest technical manuals needed in the field.</li>
</ul>
<p><strong>Technical Training</strong></p>
<ul>
<li>Organize or outsource Renault truck trainings globally and upon request,</li>
<li>Organize or outsource other manufacturer technical trainings for AFENG region (Truck, boat, lifting equipment etc.)</li>
<li>Organize or outsource trainings of the AFENG mechanics on new technologies (electric/hybrid vehicles).</li>
<li>Act as global administrator for ELECTUDE e-learning. Monitor and support trainees. Update frequently Vehicle fleet managers trainees’ evolution.</li>
</ul>
<p><strong>Driving and operation Training</strong></p>
<ul>
<li>Organize or outsource Truck defensive/off-road, Lifting equipment operation and boat handling trainings</li>
<li>Set and monitor ICRC standards minimum requirement for in-house and outsourced trainings,</li>
<li>Acts as global administrator for Truck defensive/off-road, Lifting equipment operation and boat handling trainings. Register trainings and monitor certification</li>
</ul>
<p><strong>Diagnostic Tools</strong></p>
<ul>
<li>Keep the AFENG diagnostic tools inventory list up to date and makes sure all the diagnostic tools are registered, in working condition and updated properly.</li>
<li>Organize or outsource trainings for mechanics on all the diagnostic tools available in AFENG region and supervises their use.</li>
<li>Liaise and guide the delegations in the choice of purchase of diagnostics or specialized tools.</li>
</ul>
<p><strong>New technologies</strong></p>
<ul>
<li>Follows up the latest technologies in relation to vehicle fleet needs worldwide</li>
<li>Proposes processes and structural changes related to vehicle service when required.</li>
<li>Assume and organize implementing fleet environmental solutions and future vehicle innovations. (i.e. Hybrid / electric / solar).</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES</u></strong></p>
<ul>
<li>Follows up on all work-related messages and correspondence with the relevant contacts and departments</li>
<li>Is aware of the delegation’s objectives and has a good knowledge of the Movement and other contacts relevant to the position</li>
<li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image</li>
<li>Takes responsibility for their own professional learning and development</li>
<li>The employee may be asked to perform duties and tasks not covered in this job description as well as to provide support to other departments when necessary</li>
</ul>
<ol >
<li><strong>Reporting</strong></li>
</ol>
<p>Writes visit reports after each support mission.</p>
<p>After each training, writes summary report with feedback and recommendations.</p>
<p>Provides contributions to technical reports when required.</p>
<ol >
<li value="2"><strong>Administration – Finance</strong></li>
</ol>
<p>Knows, applies and complies with all the administrative procedures linked to his work (financial procedures, time reporting, budget follow up …etc)</p>
<p>Keeps training files up to date at all times</p>
<ol >
<li value="3"><strong>Information</strong></li>
</ol>
<p>Informs his supervisor about dysfunctions in the daily work and report anything abnormal referring to a delegation to the RVFM / AM Fleet support technical manager</p>
<p>Has a proactive approach and participates to a constructive dialogue with the delegations (shares propositions, difficulties, experiences, constraints).</p>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Relevant Degree from a recognized university,</li>
<li>Mechanical and electrical engineering degree in industrial vehicle technology,</li>
<li>Minimum experience of 5 years as Industrial vehicle mechatronic, Lifting equipment and boats experience as an asset,</li>
<li>Experience in an international organization or NGO is an asset</li>
<li>Excellent command of written and spoken English <strong>(Knowledge of French is an asset),</strong></li>
<li>Advanced computer skills (Word, Excel, Power Point), with experience in asset management ERPs</li>
<li>Certificate of good conduct,</li>
<li>Valid truck driving license mandatory, forklift and/or boat certification is an asset,</li>
<li>Precise, rigorous with high sense of confidentiality and integrity,</li>
<li>Strong negotiation and communication skills,</li>
<li>High organizational and analytical skills,</li>
<li>Able to work efficiently under pressure with minimum supervision,</li>
<li>Independent with sense of responsibility and initiative,</li>
<li>Strong team leadership skills and supervision experience is an asset,</li>
<li>Able to develop and sustain a network of key contacts.</li>
<li>Expected to travel regularity in various countries</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 12<sup>th</sup> October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 12<sup>th</sup> October midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter and resume in English will be considered.</li>
<li>The salary range is between 1,725 – 2,041 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a dynamic and very motivated Sales Representative to join our team in the accounting sector. This role is pivotal in driving our sales initiatives and fostering strong relationships with clients. As a Sales Representative, you will be at the forefront of our efforts to expand our market presence and enhance customer satisfaction. You will have the opportunity to work in a collaborative environment where your contributions will directly impact our growth and success.</p><p>At our company, we pride ourselves on cultivating a culture of continuous learning and professional development. As a Sales Representative, you will receive comprehensive training and mentorship from experienced professionals in the field. This is not just a job; it’s a stepping stone for your career. You will have opportunities to hone your skills in negotiation, customer engagement, and market analysis, all of which are essential for your growth in the accounting industry.</p><p>Moreover, we believe in recognizing and rewarding talent. As you demonstrate your capabilities and contribute to our success, you will have access to various career advancement opportunities. Whether you aspire to move into a senior sales role or branch into management, we are committed to supporting your career progression every step of the way. Join us and be a part of a team that values innovation, teamwork, and excellence.</p><p><b>Responsibilities:</b></p><ol><li>Develop and maintain strong relationships with clients by understanding their needs and providing tailored solutions, utilizing CRM software to track interactions and progress.</li><li>Conduct market research to identify potential clients and generate leads, employing analytical tools to assess market trends and customer preferences.</li><li>Present and demonstrate our accounting services to prospective clients, using persuasive communication techniques to highlight the benefits and value of our offerings.</li><li>Negotiate contracts and close sales while ensuring compliance with company policies and industry regulations, leveraging negotiation skills to achieve favorable outcomes.</li><li>Collaborate with the marketing team to develop promotional materials and campaigns that resonate with target audiences, ensuring alignment with overall business objectives.</li><li>Provide exceptional customer service by addressing client inquiries and resolving issues promptly, utilizing problem-solving skills to enhance client satisfaction.</li><li>Prepare regular sales reports and forecasts to track performance against targets, employing data analysis to inform strategic decision-making.</li><li>Participate in team meetings and training sessions to share best practices and insights, fostering a culture of collaboration and continuous improvement.</li><li>Stay updated on industry trends and competitor activities, using this knowledge to adjust sales strategies and maintain a competitive edge.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Excellent communication skills are essential for building relationships and effectively conveying product value to clients.</li><li>Strong negotiation abilities to secure favorable terms and close sales successfully.</li><li>Proficiency in CRM software to manage client interactions and sales pipelines efficiently.</li><li>Analytical skills to conduct market research and assess customer needs accurately.</li><li>Ability to work collaboratively within a team to achieve common goals and share insights.</li><li>Customer service orientation to ensure client satisfaction and loyalty.</li><li>Adaptability to stay current with industry trends and adjust strategies accordingly.</li></ul></div>
<p><h4>About the role</h4>
<p>Careem's Marketplace ETA & routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical — Food, Groceries, Abu Dhabi Taxi, and Hala — from the moment a customer browses a menu to the second their order arrives at the door.</p>
<p>As a senior software engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p>
<h4>What you'll do</h4>
<ul>
<li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li>
<li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li>
<li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li>
<li>Ensure system reliability through rigorous testing practices — unit, integration, and end-to-end — with a reliability-first engineering mindset.</li>
<li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li>
<li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li>
<li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li>
</ul>
<h4>What you'll need</h4>
<ul>
<li>4+ years of professional software development experience.</li>
<li>Bachelor's degree in computer science or a related technical field.</li>
<li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li>
<li>Strong computer science fundamentals: object-oriented design, data structures, and algorithms.</li>
<li>Proven experience operating and deploying changes to live production systems reliably.</li>
<li>A collaborative, team-first mindset with strong communication skills.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience with routing systems, ETA computation, or geospatial/logistics domains.</li>
<li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li>
<li>Experience with container technologies including Docker and Kubernetes.</li>
<li>Working knowledge of relational and non-relational database systems.</li>
<li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li>
<li>Master's degree in computer science or a related technical field.</li>
</ul>
<h4>What we’ll provide you</h4>
<ul>
<li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</li>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul></p><p></p>
<p><h4>About the role</h4>
<p>Careem's Marketplace ETA & routing team sits at the heart of how millions of customers experience our platform. We power the estimated delivery times and routing logic across every Careem vertical — Food, Groceries, Abu Dhabi Taxi, and Hala — from the moment a customer browses a menu to the second their order arrives at the door.</p>
<p>As a senior software engineer I on this team, you will build and maintain the highly reliable backend systems that make real-time ETAs and delivery routing possible at scale. You'll work alongside a tight-knit, backend-focused team of engineers across Jordan, Pakistan, and Dubai, and take ownership of critical infrastructure that directly shapes the customer experience across all of Careem's delivery products.</p>
<h4>What you'll do</h4>
<ul>
<li>Design, build, and maintain highly scalable and robust backend services powering real-time ETA computation and delivery routing across all Careem verticals.</li>
<li>Write high-quality, performant, and reliable Golang code while delivering complete features and resolving bugs independently.</li>
<li>Understand functional specifications end-to-end and translate them into production-grade backend solutions.</li>
<li>Ensure system reliability through rigorous testing practices — unit, integration, and end-to-end — with a reliability-first engineering mindset.</li>
<li>Participate in the on-call rotation and respond to incidents within defined SLAs, helping to maintain platform uptime and stability.</li>
<li>Contribute to team agile and engineering practices, and play an active role in their continuous improvement.</li>
<li>Collaborate closely with teammates across multiple time zones, contributing to a culture of technical excellence and strong team cohesion.</li>
</ul>
<h4>What you'll need</h4>
<ul>
<li>4+ years of professional software development experience.</li>
<li>Bachelor's degree in computer science or a related technical field.</li>
<li>Hands-on experience with Golang or at least one modern object-oriented programming language (Java, C#, C++, Kotlin); Golang is the primary language of our stack.</li>
<li>Strong computer science fundamentals: object-oriented design, data structures, and algorithms.</li>
<li>Proven experience operating and deploying changes to live production systems reliably.</li>
<li>A collaborative, team-first mindset with strong communication skills.</li>
</ul>
<h4>Nice to have</h4>
<ul>
<li>Experience with routing systems, ETA computation, or geospatial/logistics domains.</li>
<li>Familiarity with cloud platforms such as AWS, Google Cloud Platform, or Azure.</li>
<li>Experience with container technologies including Docker and Kubernetes.</li>
<li>Working knowledge of relational and non-relational database systems.</li>
<li>Experience applying software engineering best practices: coding standards, code reviews, source control, build processes, and testing.</li>
<li>Master's degree in computer science or a related technical field.</li>
</ul>
<h4>What we’ll provide you</h4>
<ul>
<li>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:</li>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><br>Why qlub</strong></span></p><br><br><br><p><span><strong>The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.</strong></span></p><br><br><br><p><span><strong>From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.</strong></span></p><br><br><br><p><span><strong>We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.</strong></span></p><br><br><br><p><span><strong>The role</strong></span></p><br><br><br><p><span><strong>qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Busniess Development Manager, you'll help drive our growth in Jordan Sales: building, shipping, and delivering results from day one. You'll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.</strong></span></p><br><br><br><p><span><strong>What you’ll own</strong></span></p><br><br><br><ul><li><p><span><strong>Leveraging your existing network of table-service restaurants and strong sales skills to generate and close new leads</strong></span></p><br><br></li><li><p><span><strong>Expanding our user base by onboarding new restaurant partners to the platform</strong></span></p><br><br></li><li><p><span><strong>Proactively sourcing leads through various channels, identifying key decision-makers, scheduling meetings, and managing the full sales cycle—from initial outreach to full operational launch</strong></span></p><br><br></li><li><p><span><strong>Building and nurturing relationships with restaurant owners, managers, and staff;</strong></span></p><br><br></li><li><p><span><strong>Analyzing lead generation and sales performance data to refine our processes and improve key metrics such as conversion rates</strong></span></p><br><br></li><li><p><span><strong>Collaborating closely with the onboarding team to ensure a smooth and efficient onboarding experience for new partners</strong></span></p><br><br></li><li><p><span><strong>Managing the accounts you close by driving platform adoption, identifying growth opportunities, and promoting new features.</strong></span></p><br><br></li></ul><br><p><span><strong>Who you are</strong></span></p><br><br><br><p><span><strong>• You've done this before in a fast-moving, high-growth environment</strong></span></p><br><br><p><span><strong>• You move fast and make strong decisions with incomplete information</strong></span></p><br><br><p><span><strong>• You take real ownership and think like an operator, not a coordinator</strong></span></p><br><br><p><span><strong>• You're energized by hard problems in payments, hospitality, and customer experience</strong></span></p><br><br><br><p><span><strong>What you’ll need</strong></span></p><br><br><br><p><span><strong>• Proven experience in F&B sales</strong></span></p><br><br><p><span><strong>• Fluency in English is a must</strong></span></p><br><br><br><p><span><strong>Nice to have</strong></span></p><br><br><br><p><span><strong>• Experience in payments, fintech, hospitality tech, or a high-growth marketplace</strong></span></p><br><br><p><span><strong>• Good network in F&B sector</strong></span></p><br><br><br><p><span><strong>What we offer</strong></span></p><br><br><br><p><span><strong>• Real ownership over products that impact millions of diners and thousands of restaurants globally</strong></span></p><br><br><p><span><strong>• The opportunity to solve challenging problems in payments, hospitality, and customer experience</strong></span></p><br><br><p><span><strong>• A fast-moving environment where great ideas quickly become reality</strong></span></p><br><br><p><span><strong>• Close collaboration with experienced operators, builders, and industry experts</strong></span></p><br><br><p><span><strong>• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally</strong></span></p><br><br><br><p><span><strong>Ready to build? Join us and help shape how the world pays at the table. If that excites you, apply now.</strong></span></p><br><br><br>
<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>About You</b></span></div><div><span ><b><br></b></span></div><div><span ><b>You will bring the following experience and skills.</b></span></div><div><span ><br></span></div><div><span >Proven experience in IT support across multiple locations.</span></div><div><span >Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.</span></div><div><span >Experience with software licensing and vendor coordination.</span></div><div><span >Strong troubleshooting and problem-solving skills.</span></div><div><span >Ability to work in complex, high-risk, and multi-cultural environments.</span></div><div><span >Experience in NGO or humanitarian IT support would be a bonus.</span></div><div><span >Familiarity with Starlink systems and portal management preferred.</span></div><div><span >Arabic language skills preferred.</span></div><div><span >Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!</span></div><div><span ><br></span></div><div><span >How to apply</span></div><div><span >To apply for this post, click on the “Apply” button in the job advert page.</span></div><div><span ><br></span></div><div><span >You will be asked to upload a CV and Cover Letter.</span></div><div><span >The cover letter should be one page, and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.</span></div><div><span >Closing Date</span></div><div><span ><br></span></div><div><span >We will be reviewing applicants on a rolling basis, please apply today as we may withdraw the position from the jobs board before the closing date.</span></div><div><span ><br></span></div><div><span >As a humanitarian organization, Relief International is committed to the safeguarding of all those we come into contact with through our work. We are committed to the core humanitarian principles regarding prevention of sexual exploitation and abuse. Relief International expects all staff and volunteers to share this commitment and uphold the values and behaviors outlined in the Code of Conduct.</span></div><div><span ><br></span></div><div><span >Recruitment to all roles in Relief International include a criminal records self-declaration, references, and other pre-employment checks, which may include police and qualifications checks.</span></div><div><span ><br></span></div><div><span >Due to the nature of this role, we will be reviewing applications on an ongoing basis and the role might be filled and closed before the closing date. Early applications are encouraged.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will bring the following experience and skills.</p><ul><li>Proven experience in IT support across multiple locations.</li><li>Strong understanding of Microsoft 365, SharePoint, OneDrive, and Windows environments.</li><li>Experience with software licensing and vendor coordination.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Ability to work in complex, high-risk, and multi-cultural environments.</li><li>Experience in NGO or humanitarian IT support would be a bonus.</li><li>Familiarity with Starlink systems and portal management preferred.</li><li>Arabic language skills preferred.</li></ul><p>Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Sales Development Representative (SDR) – Outbound Pipeline Ignition Target Market: Saudi Arabia (KSA B2B Enterprise) Work Location: Remote (Residing in Jordan or Syria) Required sectors: Real Estate & Construction, Retail, Gym & Spa, Manufacturing, Logistics, F&B, Hospitality, Investment, Banking & Insurance, NGO Role Overview Our client is looking for an eloquent, highly persuasive Sales Development Representative (SDR) based remotely in Jordan or Syria.<br> The SDR will spearhead outbound cold outreach, connect with high-level corporate decision-makers in Saudi Arabia, and qualify outbound interest to generate high-intent business meetings for the BD team.<br> Key Responsibilities Execute high-volume outbound calling and email campaigns targeting KSA decision-makers.<br> Qualify prospective accounts, identify key stakeholders, and map business pain points.<br> Successfully convert cold leads into qualified business meetings for the sales team.<br> Track daily outreach metrics, cold-call-to-meeting conversion rates, and maintain up-to-date records in the CRM.<br> Deliver articulate, engaging elevator pitches over the phone for our software and SaaS solutions.<br> Key Requirements & Candidate Profile Location: Must be residing and working remotely from Jordan or Syria.<br> Experience: Proven experience in outbound cold calling, telemarketing, or SDR roles targeting the Saudi Arabian (KSA) corporate market.<br> Product Familiarity: Prior experience with B2B SaaS, enterprise software, or digital solutions.<br> Conversion Track Record: Demonstrated capability in turning cold calls into booked calendar meetings.<br> Communication Skills: Excellent phone presence, eloquent Arabic & English communication, clear articulation, and strong objection-handling abilities.<br></span> </div>
<p><strong>ORGANIZATION DESCRIPTION</strong></p>
<p>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>.</p>
<p><strong>POSITION DESCRIPTION</strong></p>
<p>The Proposal Writing & Business Development Manager leads Amideast Jordan’s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization’s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast’s market positioning and pursue new opportunities.</p>
<p>The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast’s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast’s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth.</p>
<p><strong>RESPONSIBILITIES</strong></p>
<p><strong>Business Development & Partnerships</strong></p>
<ul>
<li>Coordinate the development and implementation of business development plans in collaboration with the Country Director.</li>
<li>Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue.</li>
<li>Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners.</li>
<li>Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities.</li>
</ul>
<p><strong>Proposal Development, Writing & Knowledge Sharing</strong></p>
<ul>
<li>Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission.</li>
<li>Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast’s expertise and client needs.</li>
<li>Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures.</li>
<li>Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity.</li>
</ul>
<p><strong>Organizational Contribution</strong></p>
<ul>
<li>Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives</li>
<li>Undertake additional responsibilities as assigned by the Country Director.</li>
</ul>
<p><strong>QUALIFICATIONS AND SKILLS</strong></p>
<p><strong><em>Required</em></strong></p>
<p><strong>Education:</strong> Bachelor’s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</p>
<p><strong>Professional Experience:</strong></p>
<ul>
<li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li>
<li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li>
<li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li>
</ul>
<p><strong>Technical Skills</strong></p>
<ul>
<li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li>
<li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li>
<li>Familiarity with Amideast’s technical areas, including education, workforce development, STEM, and youth programming.</li>
<li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li>
<li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li>
<li>Ability to develop proposals and pitches for private sector companies.</li>
</ul>
<p><strong>Communication & Interpersonal Skills</strong></p>
<ul>
<li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li>
<li>Fluency in English required; proficiency in Arabic highly desirable.</li>
<li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li>
</ul>
<p><strong>Personal & Leadership Competencies</strong></p>
<ul>
<li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li>
<li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li>
</ul>
<p><strong>WORK ENVIRONMENT</strong></p>
<p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).</p>
<ul>
<li>Computer (laptop)</li>
<li>Printer/Photocopier/Scanner/Fax</li>
<li>Telephone</li>
</ul>
<p>Up to 70% business travel inside Jordan may be needed to support the Programs.</p>
<p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p>
<p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p>
<p>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p>
<p><strong>Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</strong></p>
<p><strong>Please note only the shortlisted candidates will be contacted.</strong> <strong>Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</strong></p>
<p>We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what s next to power infinite possibilities for our customers, colleagues and society at large.</p><p>About the Role: Wiley is seeking a Mid Software Support Engineer with 2-3 years of experience to play a key role in supporting Wiley's Research Exchange platform. In this position, you will be responsible for application maintenance, support, troubleshooting, and continuous improvement activities. You will work closely with development teams and cross-functional stakeholders to ensure the stability, performance, and reliability of the platform. This role requires a proactive problem solver who can investigate issues, drive resolutions for incidents and service requests, and contribute to enhancing the overall user experience and operational effectiveness of the application.</p><p>How You Will Make an Impact</p><ul><li>Provide technical expertise in application maintenance, support, troubleshooting, and issue resolution.</li><li>Collaborate closely with development teams to implement fixes, enhancements, and platform improvements.</li><li>Investigate and resolve incidents and service requests, ensuring timely communication and resolution.</li><li>Take ownership of complex support issues and provide guidance to junior team members on troubleshooting and problem resolution.</li><li>Contribute to the refinement of support processes, Incident Management practices, and operational workflows.</li><li>Proactively identify opportunities for application performance, reliability, and process improvements.</li><li>Perform root cause analysis and document findings, recommendations, and preventative actions.</li><li>Create and maintain technical documentation, standard operating procedures (SOPs), and solution requirements.</li><li>Leverage AI-powered tools, including Microsoft Copilot, to assist with debugging, issue analysis, and troubleshooting activities.</li></ul><p>What We Look For</p><ul><li>2-3 years of experience in software support, software development, or testing of web-based enterprise applications.</li><li>Hands-on experience with support and monitoring tools such as Jira Service Management (JSM) , Dynatrace , Kibana , and Elasticsearch .</li><li>Strong analytical, troubleshooting, and critical-thinking skills with exceptional attention to detail.</li><li>Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.</li><li>Demonstrated experience supporting and troubleshooting web-based applications and integration technologies.</li><li>Ability to work independently while also contributing effectively within a collaborative team environment.</li><li>Experience onboarding new team members and mentoring junior colleagues.</li><li>Proven ability to proactively identify issues, develop solutions, implement fixes, and recommend practical workarounds when required.</li><li>Understanding of RESTful web services and experience using APIs for troubleshooting and analysis.</li><li>Ability to write and execute SQL queries and work with relational databases.</li><li>Experience utilizing AI tools, such as Microsoft Copilot, to improve debugging efficiency, issue tracing, and problem resolution.</li><li>Commitment to continuous learning, process improvement, and delivering high-quality support services.</li></ul><p>We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what s next in science, education, and publishing creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of experience in software support, software development, or testing of web-based enterprise applications.</p><p>Hands-on experience with support and monitoring tools such as Jira Service Management (JSM) , Dynatrace , Kibana , and Elasticsearch .</p><p>Strong analytical, troubleshooting, and critical-thinking skills with exceptional attention to detail.</p><p>Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.</p><p>Demonstrated experience supporting and troubleshooting web-based applications and integration technologies.</p><p>Ability to work independently while also contributing effectively within a collaborative team environment.</p><p>Experience onboarding new team members and mentoring junior colleagues.</p><p>Proven ability to proactively identify issues, develop solutions, implement fixes, and recommend practical workarounds when required.</p><p>Understanding of RESTful web services and experience using APIs for troubleshooting and analysis.</p><p>Ability to write and execute SQL queries and work with relational databases.</p><p>Experience utilizing AI tools, such as Microsoft Copilot, to improve debugging efficiency, issue tracing, and problem resolution.</p><p>Commitment to continuous learning, process improvement, and delivering high-quality support services.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> ROLE PURPOS</b>E The job holder will report directly to the Head of Resource Mobilisation (RM) and will assume direct responsibility and accountability for building and managing strategic partnerships that enable programme delivery and fundraising H/She will support business development (scoping, consortia formation, partner due diligence, MoUs) and coordinate with Programmes, MEAL and Finance to ensure partner roles, compliance and value for money are clear in submissions. The role also involves contributing to the development of tools that enhance partnership mechanism and coordination with stakeholders. In summary, this role aims to strengthen organizational partnership building and management, and to help in developing context-appropriate strategy, processes, and practices that align with country needs and organizational goals. Dimensions of the Role The position is based in Amman, with travel across Jordan as required. Reporting to the Head of Resource Mobilization, the role operates within the Business Development function and works closely with program, technical, finance, and operations teams to ensure coherent processes. Internally, the role facilitates coordination, information sharing, and alignment across departments to strengthen partnership and business development systems. Externally, it engages with donors, partners, and coordination platforms, representing Plan International Jordan in relevant forums as delegated, to promote collaboration, visibility, and alignment with the Country Strategy. Accountabilities Partnerships and Business Development Support Head of RM in the day-to-day identification of funding opportunities and partners coordination with different stakeholders internally and externally. Support the drafting of responsive, compliant and high quality technical proposals to a range of donors (desk review, drafting of proposal narrative, collecting and collating relevant information) Develop and implement contextually relevant guidance and tools to promote equitable partnership approaches and enhance the quality of program work when collaborating with partners with clear RM linkages. This may include tools such as mutual partnership appraisals, partnership monitoring tools, and partnership evaluation/impact assessment tools. Ensure that the proper steps are taken for partnership management processes, including due diligence, risk identification, partnership agreements, resource planning, and capacity strengthening plans in accordance with the Plan process. Provide necessary training to key staff members to promote equitable partnership approaches and improve the quality of partnership management in pursuit of stronger proposals and delivery. Provide guidance on suitable training materials and resources to be used with partners to enhance their capacity for effective partnering. Support in developing partnership strategies that align with Country strategy, RM priorities (donors, sectors, geographies) and Plan's global objectives. Work closely with other departments to elaborate and harmonize tools, SOP, guidelines and conceptual frameworks to support partnership and RM Contribute to the budget design where required to ensure that partners budget is align with plan partnership strategy. Perform other related duties as assigned by HoRM. Coordination and Communication Coordinate with other internal departments (program and support) as necessary. Represents Plan in platforms and meetings held at community and national level when needed. Develop and maintain a strong external network with partners (national NGOs/CBOs, INGOs, UN, private sector, foundations) to support consortia formation and resource mobilisation. Attend relevant meetings and working groups where required. Maintain positive and productive relationships with governmental partners and donors and support to complete their responsibilities in compliance with donor rules and regulations. Undertake all other duties that may be determined by the line manager and that are compatible with the job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5-7 years of progressively responsible professional experience in project management in sectors of youth livelihood, Education, Child protection, SRHR or youth and women empowerment.</li><li>University degree the field of Social Work, Business, Social Sciences or another related field.</li><li>Knowledge of the context of Jordan with clear understanding of related legal and policies frameworks.</li><li>Previous experience in team leading and implementing through partners projects.</li><li>Experience in development projects in humanitarian or refugee settings, community-based, youth and women empowerment and community participation required.</li><li>Proven experience in working with government entities including follow up on the required approvals and has strong connections and network with different ministries and national stakeholders.</li><li>Familiar with government strategies, requirements and procedures.</li><li>Experience in budget management.</li><li>Experience of working with partners.</li><li>Experience in working with donors including: EU, MADAD, ECHO, private donors.</li><li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li><li>Flexible work attitude and ability to work independently within a small team.</li><li>Excellent knowledge of Arabic and English.</li></ul><p></p></section>
Interoperability Assessment Between UNRWA Digital Health System and Jordan Health Information Systems
Healthcare & Medical
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>1. Assess the EMR system architecture in relation to interoperability requirements. 2. Analyze the availability, standards, and functionality of relevant host country Health Information Systems and HMIS in Jordan. 3. Evaluate technical options and interoperability standards for secure and sustainable data exchange. 4. Develop recommendations based on the assessment findings and prepare a costed, phased roadmap for integration, where applicable. 5. Conduct a comprehensive mapping of stakeholders, digital solutions, and the broader ecosystem in Jordan.<br> Work Location<br>HQA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Scope of work: The consultant will conduct a comprehensive technical assessment to evaluate the interoperability and integration of UNRWA's upcoming Electronic Medical Record (EMR) system with Jordan's national health information ecosystem. The assignment includes reviewing UNRWA's existing digital health architecture, analyzing national health information systems and interoperability capabilities, assessing applicable international digital health standards, and providing technical inputs on legal and regulatory considerations related to data governance and information sharing. The consultant will identify technical, operational, institutional, and cybersecurity risks, propose appropriate mitigation measures, and develop a costed implementation roadmap aligned with UNRWA's EMR implementation phases. The work will be carried out using a combination of document reviews, technical analyses, stakeholder consultations, workshops, validation sessions, and comparative assessments of international best practices, while engaging relevant external stakeholders in an exploratory and non-committal manner to inform evidence-based recommendations. Specific Outputs/Tasks include but not limited to: 4.1 System Landscape Assessment • Review UNRWA’s current digital health system architecture, workflows, and reporting mechanisms. • Analyze the proposed design of the upcoming EMR system funded by KfW. • Document current reporting requirements to national health authorities. 4.2 Host Country HIS/HMIS Analysis • Assess the national health information ecosystem in Jordan. • Identify systems used by relevant stakeholders, including, but not limited to, the Ministry of Health. • Document: o System architecture o Data standards o APIs and interoperability capabilities o Reporting requirements o Data governance structures • Jordan Ministry of Health • National HMIS operators • Digital health governance entities. 4.3 Interoperability and Standards Review The consultant will evaluate: • International digital health interoperability standards (e.g. HL7, FHIR, ICD classifications). • Data exchange mechanisms. • Health information architecture compatibility. • Patient identity management considerations. • Data quality and validation requirements. 4.4 Legal and Regulatory Assessment The consultant will provide technical inputs and coordinate with the legal department, and will not independently determine legal, regulatory, or compliance positions. The items to be reviewed are: • UNRWA internal regulations on data governance and confidentiality. • Data protection requirements. • Institutional agreements required for system integration. • Feasible and compliant data sharing models will be determined by the legal department, informed by the technical inputs provided by the technical consultant. 4.5 Risk and Feasibility Analysis The consultant will identify: Technical risks • System incompatibility • Infrastructure limitations • Cybersecurity concerns Operational risks • Workforce readiness • Data management capacity • Workflow disruptions Institutional risks • Governance alignment • Stakeholder coordination Mitigation strategies will be proposed for each risk category. 4.6 Costed Implementation Roadmap The consultant will prepare a practical integration roadmap including: • Recommended interoperability model • Phased implementation plan • Resource requirements • Institutional coordination mechanisms • Budget estimates • Timeline and milestones The roadmap should align with UNRWA’s EMR implementation phases. Methodology The consultant is expected to apply a mixed methodology including: • Desk review of documentation • Technical architecture analysis • Stakeholder consultations • Workshops with UNRWA and government partners • Comparative analysis of international best practices • Validation meetings with UNRWA leadership • Engagement with external stakeholders: The consultant is expected to engage with external stakeholders professionally and with appropriate discretion. As this is an exploratory assessment, the consultant should make clear that such engagements are for information-gathering purposes and do not represent commitments on behalf of UNRWA.<br> Qualifications/special skills<br>Masters' Degree in Health Informatics, Public Health, Information Systems, Digital Health, Health Policy, Business Administration, Management, International Development or another related discipline. Minimum seven (10) years of relevant professional experience. Nature of required experience: Experience in digital health systems or health information systems Extent of required relevant experience: • Demonstrated experience in EMR implementation or interoperability projects. • Experience working with government health systems or international organizations. • Demonstrated experience working with Jordanian health systems, including key national platforms such as Hakeem (national EHR), the Jordan Center for Disease Control (JCDC), and the Ministry of Health HMIS, with a proven ability to collaborate effectively with legal departments on data governance and compliance requirements. • Experience conducting technical feasibility studies. • Knowledge of health data standards and interoperability frameworks. Desirable: • Experience in the Middle East region. • Experience working with UN agencies or donor-funded projects.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 2,120.00. • The duration of the Contract is for 6 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys); with close, structured, and continuous coordination will be required throughout the assignment with, including, but not limited to: • The UNRWA Legal Office, with whom continuous coordination is required throughout the assignment • Health Information Systems teams • Programme management units • Field health leadership in Jordan.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p>THE ORGANIZATION Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in Azraq refugee camp and host communities.</p><p>ROLE PURPOSE The job holder will report directly to the Head of Resource Mobilisation (RM) and will assume direct responsibility and accountability for building and managing strategic partnerships that enable programme delivery and fundraising H/She will support business development (scoping, consortia formation, partner due diligence, MoUs) and coordinate with Programmes, MEAL and Finance to ensure partner roles, compliance and value for money are clear in submissions. The role also involves contributing to the development of tools that enhance partnership mechanism and coordination with stakeholders. In summary, this role aims to strengthen organizational partnership building and management, and to help in developing context-appropriate strategy, processes, and practices that align with country needs and organizational goals.</p><p>DIMENSIONS OF THE ROLE The position is based in Amman, with travel across Jordan as required. Reporting to the Head of Resource Mobilization, the role operates within the Business Development function and works closely with program, technical, finance, and operations teams to ensure coherent processes. Internally, the role facilitates coordination, information sharing, and alignment across departments to strengthen partnership and business development systems. Externally, it engages with donors, partners, and coordination platforms, representing Plan International Jordan in relevant forums as delegated, to promote collaboration, visibility, and alignment with the Country Strategy.</p><p>ACCOUNTABILITIES Partnerships and Business Development Support</p><ul><li>Head of RM in the day-to-day identification of funding opportunities and partners coordination with different stakeholders internally and externally.</li><li>Support the drafting of responsive, compliant and high quality technical proposals to a range of donors (desk review, drafting of proposal narrative, collecting and collating relevant information)</li><li>Develop and implement contextually relevant guidance and tools to promote equitable partnership approaches and enhance the quality of program work when collaborating with partners with clear RM linkages. This may include tools such as mutual partnership appraisals, partnership monitoring tools, and partnership evaluation/impact assessment tools.</li><li>Ensure that the proper steps are taken for partnership management processes, including due diligence, risk identification, partnership agreements, resource planning, and capacity strengthening plans in accordance with the Plan process.</li><li>Provide necessary training to key staff members to promote equitable partnership approaches and improve the quality of partnership management in pursuit of stronger proposals and delivery.</li><li>Provide guidance on suitable training materials and resources to be used with partners to enhance their capacity for effective partnering.</li><li>Support in developing partnership strategies that align with Country strategy, RM priorities (donors, sectors, geographies) and Plan's global objectives.</li><li>Work closely with other departments to elaborate and harmonize tools, SOP, guidelines and conceptual frameworks to support partnership and RM</li><li>Contribute to the budget design where required to ensure that partners budget is align with plan partnership strategy.</li><li>Perform other related duties as assigned by HoRM.</li></ul><p>Coordination and Communication</p><ul><li>Coordinate with other internal departments (program and support) as necessary.</li><li>Represents Plan in platforms and meetings held at community and national level when needed.</li><li>Develop and maintain a strong external network with partners (national NGOs/CBOs, INGOs, UN, private sector, foundations) to support consortia formation and resource mobilisation.</li><li>Attend relevant meetings and working groups where required.</li><li>Maintain positive and productive relationships with governmental partners and donors and support to complete their responsibilities in compliance with donor rules and regulations.</li><li>Undertake all other duties that may be determined by the line manager and that are compatible with the job.</li></ul><p>Child protection, gender equality and inclusion</p><ul><li>Ensures that Plan International s global policies for Safeguarding Children, Programme Participants and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Essential Minimum 5-7 years of progressively responsible professional experience in project management in sectors of youth livelihood, Education, Child protection, SRHR or youth and women empowerment.</li><li>University degree the field of Social Work, Business, Social Sciences or another related field.</li><li>Knowledge of the context of Jordan with clear understanding of related legal and policies frameworks.</li><li>Previous experience in team leading and implementing through partners projects.</li><li>Experience in development projects in humanitarian or refugee settings, community-based, youth and women empowerment and community participation required.</li><li>Proven experience in working with government entities including follow up on the required approvals and has strong connections and network with different ministries and national stakeholders.</li><li>Familiar with government strategies, requirements and procedures.</li><li>Experience in budget management.</li><li>Experience of working with partners.</li><li>Experience in working with donors including: EU, MADAD, ECHO, private donors.</li><li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li><li>Flexible work attitude and ability to work independently within a small team.</li><li>Excellent knowledge of Arabic and English.</li></ul>
<h2 class="h5">Job description</h2>
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Result of Service<br>UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups • Lead the rollout and implementation of the Environmental Sustainability Training Framework • Strengthen behavioral change and the practical application of sustainability practices • Expand eLearning and blended learning systems • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system • Institutionalize sustainability learning within HR systems and organizational processes • Build a sustainable Training of Trainers (ToT) system • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Work Location<br>UNRWA - HQA - Department of Planning<br> Expected duration<br>12 months with the possibility of extension<br> Duties and Responsibilities<br>In 2025, the Agency launched the Sustainable Management and Resource Efficient Transformation (UNRWA – SMART) project to accelerate the transition toward low-carbon operations. This initiative is aligned with the operational objectives of the Agency’s Environmental Sustainability Policy (ESP), Environmental and Social Management Framework (ESMF), and encompasses environmental mainstreaming, improved energy monitoring, enhanced energy efficiency, climate action and the integration of renewable energy at Agency installations across its fields of operation. The SMART Project has developed a comprehensive Learning and Development (L&D) workstream on environmental sustainability and now enters a critical transition phase from design and development to implementation, scaling, and institutionalization. To these ends, the present consultancy is designed to ensure that: • Environmental sustainability training translates into behavior change, • Staff are able to better perform in real operations, • ESP and ESMF requirements are understood and instituted, and • Sustainability becomes embedded in UNRWA systems, structures, procedures and decision-making. 2. Objectives: UNRWA seeks to appoint a Consultant equivalent to the P3 level for a period of 12 months to: • Operationalize and deliver a six-module training programme across relevant staff groups; • Lead the rollout and implementation of the Environmental Sustainability Training Framework; • Strengthen behavioral change and the practical application of sustainability practices; • Expand eLearning and blended learning systems; • Support the establishment of a comprehensive Monitoring, Evaluation, and Learning (MEL) system; • Institutionalize sustainability learning within HR systems and organizational processes; • Build a sustainable Training of Trainers (ToT) system; • Support the development and delivery of technical and operational sustainability learning programmes across key functional areas such as fleet management, procurement, infrastructure management, travel, human resources, and other Agency functions as required. UNRWA’s increased in-house capacity will be measured by completion rates of training courses and through surveys measuring changes in the awareness and engagement of Agency staff.<br> Qualifications/special skills<br>• Advanced university degree (Master or equivalent) from an accredited educational institution in: (i) engineering, environmental sustainability, renewable energy, energy management, or a related technical field (ii) adult learning, instructional design, or related disciplines with demonstrated experience delivering technical training in engineering or environmental sustainability contexts. In either case, an initial degree (bachelor or equivalent) plus two additional years of experience may be accepted in lieu of a post-graduate degree. • At least five years of progressively responsible experience in technical programme delivery incorporating training, capacity-building, or knowledge-transfer components, with a strong emphasis on practical training in engineering, energy, or environmental sustainability, including at least two years of experience related to environmental sustainability and renewable systems. • At least two years of relevant international experience outside of the candidate’s home country, country of which the candidate has citizenship, or a country in which the candidate maintains permanent residence. • Demonstrated experience delivering hands-on, field-oriented training for technical staff, including the facilitation of practical exercises, on-site or applied learning sessions, and the use of real-world case studies and operational scenarios. • Sound knowledge of environmental sustainability and engineering concepts, including climate change, energy efficiency, natural resource management, circular economy, pollution prevention, waste minimization, sustainable procurement, and environmental reporting frameworks, with the ability to link these concepts to practical field applications. • Strong facilitation and communication skills, with the ability to engage diverse audiences, particularly technical and field-based staff. • Experience in delivering training linked to infrastructure projects, energy audits, or renewable energy installations is highly desirable.<br> Languages<br>Excellent oral and written communication skills in Arabic are highly desirable.<br> Additional Information<br>The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Reporting and Administration The Learning and Development Consultant (Environmental Sustainability) will report to the SMART Project Coordinator. The selected Consultant will work alongside other SMART Project Team Members (Environmental Sustainability Consultant, Senior Environmental Social Officer, Climate and Sustainable Energy Officer, and Communications Consultant) to implement Agency governance and regulatory frameworks through an environmental sustainability lens. Travel Requirements (if any) The Consultant may travel to UNRWA’s fields of operation to deliver face-to-face training, subject to organization priorities and prevailing security and other conditions at the time of the assignment. Schedule This project is scheduled for an immediate start. The Consultant is expected to work full time and should be based in Amman, Jordan, for the majority of the assignment. Periods of home-based work may be negotiated with the position’s supervisor, subject to the needs of the Agency.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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