HSE Officer Jobs in Jordan
188 Jobs Found
<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture.</p><p>The Associate Communications Officer will lead the development and implementation of the UN Country Team s communication strategies in close collaboration with the leadership and communication focal points of UN entities; Contribute to the development of common UNCT messaging on collective priorities and lead media engagement efforts to ensure advocacy messages effectively reach target audiences; Support the Resident Coordinator s engagement with external partners by ensuring appropriate visibility and comprehensive media and social media coverage; Lead interagency communication initiatives, media campaigns, and UN system-wide events in collaboration with relevant UN entities, media outlets, government partners, and other stakeholders, ensuring that key messages and advocacy efforts are effectively communicated; Coordinate the UN Communication Group, facilitating agency engagement and contributions to collective initiatives, events, and campaigns to strengthen the One UN voice and ensure that the UN Jordan website and social media platforms are regularly updated with relevant content, publications, news, and events, while facilitating stakeholder and public access to these platforms. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities Within delegated authority, the incumbent will be responsible of the following duties:</p><ul><li>Contribute to the implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences.</li><li>Contribute to gathering insights and analysis from traditional, social, and digital media monitoring, including public narratives and areas of reputational risk to inform communications strategy.</li><li>Contribute to the drafting compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms.</li><li>Contribute to media mapping, reaching out to and fostering relationships with traditional and new media outlets.</li><li>Contribute to the development of media lines, including in crisis situations and on sensitive issues.</li><li>Contribute to the planning and coordination of press conferences, briefings, and media events.</li><li>Contribute to the creation of compelling content that is optimized to reach target audiences across a range of platforms and channels.</li><li>Contribute to the drafting and production of communications products, such as press releases, press statements, web stories, reports, and infographics.</li><li>Contribute to the development and implementation of communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms.</li><li>Contribute to development and coordination of strategic communications partnerships with internal and external stakeholders to reach target audiences and maximize impact.</li><li>Contribute to the delivery of in-person outreach and advocacy strategies and campaigns to engage target audiences and advance UN priorities.</li><li>Contribute to the creation of content, interviews, news and programming for UN and/or community radio channels and podcasts.</li><li>Contribute to the creation and updating of policy, guidance and/or training related to strategic communications, in consultation with all relevant stakeholders.</li><li>Assist in the preparation of reporting and inputs for strategic communications in the context of regular reporting to governmental bodies.</li><li>Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies.</li><li>Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards.</li><li>Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness.</li><li>Contribute to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.</li></ul><p>Competencies</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master s degree or equivalent) in communication, journalism, international relations, digital communications or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.</li><li>A minimum of two (2) years of progressively responsible experience in communications, international relations, or other relevant areas is required.</li><li>Demonstrated knowledge of strategic communications principles and practices is required.</li><li>Demonstrated knowledge of risks to information integrity - misinformation, disinformation, hate speech, and threats in fragile, post conflict, and crisis environments is desirable.</li><li>Demonstrated skills in data visualization tools to create charts, graphs, and visual outputs is desirable.</li><li>Demonstrated skills in collecting, processing, and analysing large volumes of unstructured and structured data is desirable.</li><li>Demonstrated knowledge of current and emerging digital media platforms, their principles and technologies is desirable.</li><li>One (1) year or more of experience in data analytics or related area is desirable.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.</li></ul>
<p>Manage end-to-end purchasing activities, including reviewing requisitions, sourcing suppliers, comparing quotations, and issuing purchase orders. Coordinate with local and international suppliers to ensure competitive pricing, favorable terms, and timely delivery of materials. Manage international shipments, transportation arrangements, import documentation, and customs clearance processes. Monitor purchase orders and delivery schedules, proactively resolving supplier shortages, delays, and quality-related issues. Maintain accurate procurement, supplier, shipping, and delivery records while ensuring timely updates in the ERP system. Collaborate with Production, Warehouse, Finance, and other internal teams to align procurement activities with operational requirements. Build and maintain effective supplier relationships through strong negotiation, communication, planning, and follow-up.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Industrial Engineering, Supply Chain, Procurement, Logistics, Business Administration, or a related field. 3-5 years of experience in purchasing, procurement, and logistics, preferably within a manufacturing environment. Strong experience in international purchasing, import procurement, supplier management, and purchase order execution. Good knowledge of shipping, transportation, customs clearance procedures, and international logistics processes. Hands-on experience using ERP systems for purchasing, supplier, and delivery management. Strong negotiation, problem-solving, organizational, communication, and attention-to-detail skills. Fluent written and spoken English; procurement or supply chain certification is an advantage.</p>
<p>Role Summary The Procurement & Logistics Officer will support Siren s Procurement Department at Headquarters in the planning, coordination, and implementation of procurement and logistics activities, with particular responsibility for supporting Siren s operations and programmes in Jordan. The P&L Officer will work closely with the Procurement Department to identify procurement requirements, source suitable suppliers and service providers, obtain quotations and supporting documentation, follow up on orders, and ensure that goods and services are delivered on time and in accordance with agreed specifications and contractual requirements.</p><p>You Will • Support procurement processes in line with Siren s policies, donor requirements, and applicable procedures. • Prepare requests for quotations, solicit offers, compile procurement documentation. • Coordinate with programme, operations, and finance teams to understand procurement needs and ensure timely delivery of goods and services. • Maintain accurate procurement files, purchase orders, supplier records, and supporting documentation for audit and compliance purposes. • Coordinate logistics arrangements, including transportation, delivery follow-up, storage, stock tracking, and distribution of supplies and equipment. • Maintain and update inventory and asset records, ensuring proper tagging, tracking, handover, and reconciliation of equipment and supplies. • Liaise with suppliers, service providers, and internal stakeholders to follow up on orders, deliveries, invoices, and service quality. • Support contract administration by monitoring supplier performance, tracking contract deliverables, and flagging issues when needed. • Contribute to improving procurement and logistics tools, templates, filing systems, and workflow efficiency.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>To Be Successful in The Role You Need • Bachelor s degree in business administration, logistics, supply chain management, procurement, or a related field. • 3+ years of relevant experience in procurement, logistics, supply chain, operations, or administration, preferably in an international development or non-profit context. • Good understanding of procurement procedures, supplier management, inventory control, and logistics coordination. • Familiarity with donor-funded procurement requirements and compliance standards is an asset. • Strong organisational skills, attention to detail, and ability to maintain accurate records and documentation. • Ability to coordinate multiple requests, follow up with stakeholders, and meet deadlines in a fast-paced environment. • Good communication and negotiation skills, with the ability to build effective working relationships with suppliers and internal teams. • Proficiency in Microsoft Office, particularly Excel; experience with procurement, inventory, or ERP systems is an asset. • Excellent written and verbal communication skills in English and Arabic.</p>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p><p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards.</p><p>Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul>
</span></i></b></span></span></p>
<p align="center" dir="RTL" ><b><span ><span >مطلوب </span></span></b><b><span ><span >موظف موارد بشرية وإدارية </span></span></b><b><span ><span dir="LTR" >HR & Admin Officer</span></span></b><b><span ><span dir="LTR" ></span></span></b></p>
<p dir="RTL" ><span >شركة تعمل في مجال تكنولوجيا المعلومات مقرها في عمان بحاجة الى تعيين" موظف موارد بشرية وإدارية <span dir="LTR" >HR & Admin Officer<span > " للعمل ضمن كادرها<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><b><span ><span >المهام والواجبات التفصيلية:</span></span></b></p>
<p dir="RTL" ><span >-<span >Â <span >إعداد ملفات الموظفين والتأكد من أن جميع الوثائق المطلوبة يتم تسجيلها وتحديثها.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >حفظ مستندات الموارد البشرية في <span >ال<span >ملفات اللازمة (الأرشفة وتنظيمها).</span></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >خبرة في استخدام نظام <span dir="LTR" >Mena ITech<span >.</span></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >معرفة جيدة في اعداد الرواتب الشهرية للموظفين<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >معرفة في قانون العمل والعمال الأردني وقانون الضمان الاجتماعي وقانون ضريبة الدخل.</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >الالمام بإجراءات التعيينات والتوظيف.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >تزويد الإدارة بتقارير الموارد البشرية الشهرية اللازمة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >إجراء تحقيقات الموارد البشرية مع الموظفين المعنيين.</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >معرفة جيدة في ادارة اعمال الشؤون الإدارية الخاصة بالشركة.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><b><span ><span >المهارات والمتطلبات</span></span></b><span >: <span dir="LTR" ></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >شهادة البكالوريوس في إدارة موارد بشرية أو أي تخصص ذو علاقة بطبيعة الوظيفة.</span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >خبرة عملية من 1-3 سنوات<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >الإلمام بقانون العمل والعمال الأردني، وقوانين الضمان الاجتماعي وضريبة الدخل وما يلزم من تشريعات قانونية.<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >القدرة على العمل تحت الضغط<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >القدرة على التعامل مع الاخرين والصبر عند الحاجة<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >مهارات استخدام تطبيقات الحاسوب <span dir="LTR" >Microsoft office<span > (<span dir="LTR" >Word, Excel,<span >)<span dir="LTR" >.</span></span></span></span></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >المهارات التحليلية<span dir="LTR" >.</span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >اللغة العربية بمستوى ممتاز (كتابة ومحادثة وقراءة).<span dir="LTR" ></span></span></span></span></p>
<p dir="RTL" ><span >-<span >Â <span >اللغة الإن<span >جليزية بمستوى جيد (كتابة ومحادثة وقراءة).<span dir="LTR" ></span></span></span></span></span></p>
<p align="center" dir="RTL" ><b><span >على الراغبين بالتقدم لهذه الوظيفة، يرجى إرسال السيرة الذاتية</span></b><span ></span></p>
<p align="center" dir="RTL" ><b><span dir="LTR" ><a href="mailto:info@soltekme.com">info@soltekme.com</a></span></b></p>
<p>The Procurement & Logistics Officer will support Sirenu2019s Procurement Department at Headquarters in the planning, coordination, and implementation of procurement and logistics activities, with particular responsibility for supporting Sirenu2019s operations and programmes in Jordan. The P&L Officer will work closely with the Procurement Department to identify procurement requirements, source suitable suppliers and service providers, obtain quotations and supporting documentation, follow up on orders, and ensure that goods and services are delivered on time and in accordance with agreed specifications and contractual requirements.</p><p>You Will Support procurement processes in line with Sirenu2019s policies, donor requirements, and applicable procedures. Prepare requests for quotations, solicit offers, compile procurement documentation. Coordinate with programme, operations, and finance teams to understand procurement needs and ensure timely delivery of goods and services. Maintain accurate procurement files, purchase orders, supplier records, and supporting documentation for audit and compliance purposes. Coordinate logistics arrangements, including transportation, delivery follow-up, storage, stock tracking, and distribution of supplies and equipment. Maintain and update inventory and asset records, ensuring proper tagging, tracking, handover, and reconciliation of equipment and supplies. Liaise with suppliers, service providers, and internal stakeholders to follow up on orders, deliveries, invoices, and service quality. Support contract administration by monitoring supplier performance, tracking contract deliverables, and flagging issues when needed. Contribute to improving procurement and logistics tools, templates, filing systems, and workflow efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru2019s degree in business administration, logistics, supply chain management, procurement, or a related field.</li><li>3+ years of relevant experience in procurement, logistics, supply chain, operations, or administration, preferably in an international development or non-profit context.</li><li>Good understanding of procurement procedures, supplier management, inventory control, and logistics coordination.</li><li>Familiarity with donor-funded procurement requirements and compliance standards is an asset.</li><li>Strong organisational skills, attention to detail, and ability to maintain accurate records and documentation.</li><li>Ability to coordinate multiple requests, follow up with stakeholders, and meet deadlines in a fast-paced environment.</li><li>Good communication and negotiation skills, with the ability to build effective working relationships with suppliers and internal teams.</li><li>Proficiency in Microsoft Office, particularly Excel; experience with procurement, inventory, or ERP systems is an asset.</li><li>Excellent written and verbal communication skills in English and Arabic.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><span><span>The Procurement & Logistics Officer will support Siren’s Procurement Department at Headquarters in the planning, coordination, and implementation of procurement and logistics activities, with particular responsibility for supporting Siren’s operations and programmes in Jordan. </span></span><br><span><span>The P&L Officer will work closely with the Procurement Department to identify procurement requirements, source suitable suppliers and service providers, obtain quotations and supporting documentation, follow up on orders, and ensure that goods and services are delivered on time and in accordance with agreed specifications and contractual requirements.</span></span><br><span><span>You Will</span></span><br></span><ul><li><span><span><span>Support procurement processes in line with Siren’s policies, donor requirements, and applicable procedures.</span></span></span></li><li><span><span><span>Prepare requests for quotations, solicit offers, compile procurement documentation.</span></span></span></li><li><span><span><span>Coordinate with programme, operations, and finance teams to understand procurement needs and ensure timely delivery of goods and services.</span></span></span></li><li><span><span><span>Maintain accurate procurement files, purchase orders, supplier records, and supporting documentation for audit and compliance purposes.</span></span></span></li><li><span><span><span>Coordinate logistics arrangements, including transportation, delivery follow-up, storage, stock tracking, and distribution of supplies and equipment.</span></span></span></li><li><span><span><span>Maintain and update inventory and asset records, ensuring proper tagging, tracking, handover, and reconciliation of equipment and supplies.</span></span></span></li><li><span><span><span>Liaise with suppliers, service providers, and internal stakeholders to follow up on orders, deliveries, invoices, and service quality.</span></span></span></li><li><span><span><span>Support contract administration by monitoring supplier performance, tracking contract deliverables, and flagging issues when needed.</span></span></span></li><li><span><span><span>Contribute to improving procurement and logistics tools, templates, filing systems, and workflow efficiency.</span></span></span><br></li></ul><br><span>Requirements<span><span>To Be Successful in The Role You Will Need</span><br></span><br></span><ul><li><span><span>Bachelor’s degree in business administration, logistics, supply chain management, procurement, or a related field.</span></span></li><li><span><span>3+ years of relevant experience in procurement, logistics, supply chain, operations, or administration, preferably in an international development or non-profit context.</span></span></li><li><span><span>Good understanding of procurement procedures, supplier management, inventory control, and logistics coordination.</span></span></li><li><span><span>Familiarity with donor-funded procurement requirements and compliance standards is an asset.</span></span></li><li><span><span>Strong organisational skills, attention to detail, and ability to maintain accurate records and documentation.</span></span></li><li><span><span>Ability to coordinate multiple requests, follow up with stakeholders, and meet deadlines in a fast-paced environment.</span></span></li><li><span><span>Good communication and negotiation skills, with the ability to build effective working relationships with suppliers and internal teams.</span></span></li><li><span><span>Proficiency in Microsoft Office, particularly Excel; experience with procurement, inventory, or ERP systems is an asset.</span></span></li><li><span><span>Excellent written and verbal communication skills in English and Arabic.</span></span></li></ul><span>Siren is an equal opportunity employer. At Siren we value ethics, dedication, sustainability, safeguarding, respect and inclusion.</span><br><span>Are you interested in working with our dedicated team on impactful projects? We welcome applications from all qualified candidates, regardless of background. Do apply!"</span><br><br> </div>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<p>Job Tiltle <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong><br>
</p>
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<p><strong>JOB SUMMARY </strong></p>
<p>The <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong> supports the deployment and implementation of software solutions, ensuring smooth transitions and minimal downtime across program sites. This role involves assisting in the preparation, coordination, and execution of software installations, updates, and configurations across diverse technical and field environments.</p>
<p>Working within a cross-functional team, the officer collaborates closely with stakeholders to conduct pre-deployment assessments, configure systems, resolve technical issues, and provide hands-on or remote support throughout rollouts. The role also contributes to deployment documentation, user training, and ongoing support to ensure that systems are effectively adopted and aligned with programmatic needs.</p>
<p>The ideal candidate has a solid understanding of software deployment processes and tools, strong attention to detail, and excellent communication skills. Flexibility, adaptability, and a collaborative mindset are essential for thriving in dynamic and often resource-constrained NGO settings.</p>
<p> </p>
</td>
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<td >
<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<p><strong>1. Deployment Planning, Implementation and Support (50%)</strong></p>
<ul>
<li>Conduct discovery sessions to gather deployment requirements from clients and field teams</li>
<li>Perform technical assessments to evaluate pre-deployment readiness across country or field sites</li>
<li>Contribute to deployment and training planning in collaboration with the Head of Department (HoD) and IT team</li>
<li>Assist in transition planning for software implementations, including testing, installations, and data integrity validation</li>
<li>Support global rollout efforts across International Medical Corps’ missions and coordinate with external partners</li>
<li>Execute and monitor software deployments, providing real-time technical support during rollouts</li>
<li>Deliver in-person or remote training sessions to healthcare staff and end users</li>
<li>Provide Tier 1 and Tier 2 support during go-live and post-deployment phases</li>
<li>Perform routine system maintenance, including patches, updates, and configuration changes</li>
<li>Travel up to 50% to low-resource settings to assist with deployments, training, and support activities</li>
</ul>
<p> </p>
<p><strong>2. Documentation, Compliance and Continuous Improvement (50%)</strong></p>
<ul>
<li>Assist in creating and updating user guides, training materials, and technical documentation</li>
<li>Track deployment progress and maintain records of implementation activities and lessons learned</li>
<li>Responding to system issues, escalate complex problems, and document resolutions for internal use</li>
<li>Collaborate with the HoD and medical teams to ensure system compliance with privacy, security, and regulatory standards</li>
<li>Participating in collaborative teams focused on improving system functionality and user experience</li>
<li>Gather, document, and share user feedback to inform system enhancements</li>
<li>Support the implementation of data protection protocols and contribute to internal audits or compliance checks</li>
<li>Stay up to date with industry trends and best practices in digital health, deployment strategies, and health information systems</li>
</ul>
<p> </p>
<p>Perform additional duties assigned by supervisors to support departmental and organizational goals</p>
<p> </p>
</td>
</tr>
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<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy or a related health field.</li>
<li>Minimum 1 years of experience in NGO healthcare, pharmaceutical services, or project coordination.</li>
<li>Hands-on experience with health information systems.</li>
<li>Understanding of healthcare or supply chain workflows.</li>
<li>Ability to interpret and follow technical instructions accurately.</li>
<li>IMC Experience is preferable.</li>
<li>Excellent communication and interpersonal skills in multicultural environments.</li>
<li>Willingness to provide on-site or remote support during rollout phases.</li>
<li><strong>Willingness to travel up to 50% to low-resource settings</strong></li>
<li>Proficient in English language is required.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 50 % of Time</p>
</td>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
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<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
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<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
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<div >
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program </span><span > </span></p>
<p ><span >The </span><span >Communications Senior Officer</span><span > will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Communications Senior Officer will support in the development, implementation, and monitoring of communications activities to promote the Iqlaa program and maintain informative and effective communication channels with the program’s different stakeholders. The Communications Senior Officer will have a key role in the implementation of the program’s communications and public outreach strategy, and its internal information structures in line with USG guidelines and branding and marking requirements. They will create high-end written and multi-media content capturing the impact created by the program’s activities. They will be responsible of developing and disseminating high-quality communications tools, materials, and donor reports, ensuring style and branding compliance, backstopping our media relations and events participation, making sure our electronic presence meets the desired communications objectives, and helping in the preparation of reports as per Iqlaa’s needs and standards. They will contribute to the implementation of creative, consistent, and effective outreach activities leveraging tools like public awareness campaigns, printed advertising, radio, website, and other forms of electronic communications. Ultimately, the goal will be to help ensure clear communication of Iqlaa’s message across all channels and platforms, raise awareness about Iqlaa’s work and impact, push-forward the program’s advocacy agenda, and help develop impactful relations with Iqlaa’s key stakeholders.</span></p>
<p > </p>
<p ><span >Essential Responsibilities</span></p>
<p ><span >In coordination with the Director of Communications (DOC):</span></p>
<p > </p>
<p ><em >● Strategic: </em></p>
<p ><span >○ Have a key role in the implementation of Iqlaa’s communications strategies and plans in accordance with USG rules and regulations, and as per the accounts (partners/ sub-grantees/ contractors) assigned to them by DOC </span></p>
<p ><span >○ Establish deep understanding of program progress and activities and identify potential stories or news for publishing</span></p>
<p ><span >○ Refine and maintain Iqlaa’s desired identity throughout all channels of communication</span></p>
<p ><span >○ Conduct regular stakeholder/ audience analysis</span></p>
<p > </p>
<p ><em >● Content Development & Dissemination: </em></p>
<p ><span >○ Timely development of high-quality engaging and effective communication and media materials for internal and external dissemination, including video production, speeches, talking points, advocacy agendas, press releases, success stories, social media posts, fact sheets, and reports, etc (content submitted to DOC needs to be in its final stage requiring minimal to no feedback)</span></p>
<p ><span >○ Apply a collective-impact approach in capturing stories and drafting reports</span></p>
<p ><span >○ Disseminate and publish internal and external communications content online and offline</span></p>
<p ><span >○ Coordinate with relevant partners, sub-grantees, contractors and beneficiaries to produce professional photographs and videos and maintain a database of impactful project audiovisual materials</span></p>
<p > </p>
<p ><em >● Social Media, Media Monitoring & Media Reach:</em></p>
<p ><span >○ Create and manage social media calendars including planning, content creation, publishing, monitoring, and reporting on performance results</span></p>
<p ><span >○ Manage social media boosting and advertising within allocated budgets</span></p>
<p ><span >○ Monitor social media trends and identify new tools and innovate practices to maintain effectiveness and relevance of the applied social media approach through the Iqlaa and Mercy Corps’ social media platforms</span></p>
<p ><span >○ Track, analyze, evaluate, and adapt social media campaigns and exposure to reach desired outcomes</span></p>
<p ><span >○ Conduct media monitoring of local news outlets to capture important news and facts relevant to, or which may impact, the program or partners</span></p>
<p ><span >○ Support media efforts, including reaching out to media representatives and coordinating media attendance and coverage at events, etc</span></p>
<p ><span >○ Explore opportunities to feature Iqlaa’s activities and beneficiaries through TV, radio and magazines articles and interview</span></p>
<p > </p>
<p ><em >● Events:</em></p>
<p ><span >○ Lead on the organization and execution of events assigned by DOC and develop related communications materials and coverage. Have appropriate planning in place in good time ahead of every upcoming activity/event.</span></p>
<p > </p>
<p ><em >● Accounts Management and Review:</em></p>
<p ><span >○ Manage accounts assigned by DOC (partners/ sub-grantees/ sub-contractors) in terms of finalizing their communications plans, applying regular updates, and closely following up on their implementation, making sure the set activities are prepared for in good time in advance, allowing for sufficient time for review and seeking approvals</span></p>
<p ><span >○ Review accounts’ relevant content in terms of marking, messaging, and quality, and following up on the approvals process at Iqlaa</span></p>
<p ><span >○ Ensure program compliance with USG communications, branding and marking requirements throughout partners/ sub-grantees/ sub-contractors and Iqlaa team’s work and material</span></p>
<p > </p>
<p ><em >● Reporting: </em></p>
<p ><span >○ Contribute to the donor reports development process including collecting information, and drafting and editing high-quality content in a timely manner</span></p>
<p ><span >○ Preparing the communications section in the quarterly and annual donor reports </span></p>
<p > </p>
<p ><em >● Collaboration:</em></p>
<p ><span >○ Ensure collaboration and coordination within the communications team and with other functions and components of Iqlaa and Mercy Corps</span></p>
<p ><span >○ Collaborate with technical and administrative staff to finalize communications materials </span></p>
<p ><span >○ Support communications-related work as required</span></p>
<p ><span >○ Provide communication-related administrative support </span></p>
<p ><span >○ Implement creative, consistent, and effective outreach activities, in collaboration with the outreach team, leveraging tools like public awareness campaigns, printed advertising, radio, website, social media and other forms of electronic communications, in addition to events and information learning platforms</span></p>
<p > </p>
<p ><em >● Other: </em></p>
<p ><span >○ Assist in drafting requests for quotations/proposals and terms of reference for communication activities </span></p>
<p ><span >○ Initiate procurement requests as relevant to assigned work, and following up on their completion</span></p>
<p ><span >○ Update and manage contacts databases and media contacts lists </span></p>
<p ><span >○ Maintain up to date archiving of all relevant communications material on the dedicated online drives</span></p>
<p ><span >● Other duties as assigned by direct supervisor and/or senior leadership</span></p>
<p ><span >● Flexibility to work across different sites in Jordan on day missions</span></p>
<p > </p>
<p ><em >SAFEGUARDING RESPONSIBILITIES </em></p>
<p ><span >● Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work.</span></p>
<p ><span >● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members.</span></p>
<p ><span >● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To:</span><span > Communications Specialist or Director of Communications </span></p>
<p ><span >Works Directly With:</span><span > Director of Communications, Communications Team Members, Deputy Chief (s) of Party, Technical Leads and other relevant staff, partners</span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >● BSc/BA in Marketing, Communications, Business, or a related field is desired</span></p>
<p ><span >● 4 to 6 years of proven experience in communications and social media, preferably with experience working in USG-funded projects</span></p>
<p ><span >● Native Arabic speaker</span></p>
<p ><span >● Outstanding communication abilities and writing skills with proven capacity to produce high-quality briefs, press releases, reports, and other communication pieces in English and Arabic for internal and external stakeholders </span></p>
<p ><span >● Solid editing and translating skills in English and Arabic</span></p>
<p ><span >● Experience with management of online and social media communication</span></p>
<p ><span >● Demonstrated expertise in dissemination of information through print, web, and email</span></p>
<p ><span >● Daily monitoring of the media and identification of news and content relevant to Iqlaa</span></p>
<p ><span >● Events coordination experience</span></p>
<p ><span >● Research skills</span></p>
<p ><span >● Excellent computer skills including proficiency with Microsoft Office </span></p>
<p ><span >● Photo editing skills using Photoshop, Adobe </span></p>
<p ><span >● Skills using Adobe Illustrator, Adobe Premier, InDesign, and content management systems is a plus </span></p>
<p ><span >● Video editing is a plus</span></p>
<p > </p>
<p ><span >Success Factors</span><span > </span></p>
<p ><span >The Communications Senior Officer will have a deep commitment to humanitarian principles and values as well as to the overall objectives and approach of the Iqlaa program. They will be curious and have a</span></p>
<p ><span >willingness to learn new skills and methodologies while bringing a solid foundation in communication and marketing at donor-funded programs ideally in Jordan or the region. They will be well-organized and strong communicators with excellent writing and editorial skills in English and Arabic. </span></p>
<p > </p>
<p ><span >They will have the ability to work under pressure, independently and with limited supervision and will be highly organized with creative problem-solving skills. They will have high attention to details, excellent digital marketing experience, and demonstrate proactivity, administration, collaboration, teamwork, excellent communication and interpersonal skills. They will have strong planning and time management skills, including the ability to juggle multiple tasks and respond rapidly to new events and competing priorities. </span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan and it requires up to 40% in-country travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون والأخلاق </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
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<p><strong>JOB TITLE </strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span></span><span class="EOP Selected SCXW3893414 BCX8" > </span></p>
<p><strong>JOB SUMMARY </strong></p>
<p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p>
<p> </p>
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<td >
<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<ul>
<li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li>
<li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li>
<li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li>
<li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li>
<li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li>
<li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li>
<li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li>
<li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li>
<li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li>
<li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li>
<li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li>
<li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li>
<li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li>
<li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li>
<li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li>
<li>Perform other duties as assigned by the supervisor.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
</td>
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<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy.</li>
<li>Experience or Internship in health informatics, client support, or software implementation.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Basic technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Willingness to travel up to 40% to low-resource settings</li>
<li>Fluent English language.</li>
</ul>
</td>
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<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 40 % of Time</p>
</td>
</tr>
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<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
<tr>
<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
</tr>
<tr>
<td >
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
</td>
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</table>
<div >
<p>Key Responsibilities<br>Prepare and submit product registration files.<br>Maintain regulatory documentation and databases.<br>Coordinate with the Jordan Food and Drug Administration (JFDA) and other regulatory authorities.<br>Monitor changes in pharmaceutical regulations.<br>Ensure compliance with local regulatory requirements.<br>Support product lifecycle management activities.<br>Prepare responses to regulatory inquiries.<br>Coordinate with internal departments and international suppliers.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications<br>Bachelor's degree in Pharmacy or a related scientific field.<br>2 3 years of experience in regulatory affairs.<br>Strong knowledge of JFDA regulations.<br>Excellent documentation and organizational skills.<br>Strong communication skills.<br>Good command of English.</p>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for a Senior Assessment Officer to support our team in the occupied Palestinian territory (oPt) Position: Senior Assessment Officer Contract duration: 6 months (pending funding confirmation) Starting date: ASAP Location: Amman, Jordan COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. In 2026, IMPACT will conduct a number of cash and market assessments in order to better inform the response as it responds to the post ceasefire context. POSITION PROFILE Under the line management of the Research Manager, the Senior Assessment Officer is jointly responsible for the implementation of REACH s Shelter and Site Management assessments, including the preparation, data collection, analysis, drafting, dissemination, and evaluation stages. The Senior Assessment Officer will lead a portfolio of shelter and sites-related research activities, which may include targeted shelter assessments, area-based and neighbourhood-level studies, intentions and perceptions research, analytical support to humanitarian coordination mechanisms, and other assessments responding to evolving operational priorities and information needs. Extensive external coordination is expected, both in facilitating the assessment and positioning IMPACT within the newly forming Shelter, Land and Sites cluster. This position requires strong research skills, an analytical mind, creativity, independence, and an interest in the context. Candidates should have strong writing and presentation skills and be able to clearly think through and articulate implications of research findings. RESPONSIBILITIES The Senior Assessment Officer s responsibilities include: PROJECT/RESEARCH CYCLE MANAGEMENT • Ensuring the assessment, analysis, and support material development are planned and implemented in a structured and coherent manner, in line with relevant project and strategic objectives, and with global IMPACT guidelines. • Managing the relevant assessment cycle stages, including oversight of research design, data collection, or analysis. • Collaborating with other members of the IMPACT Shelter and Sites team and ensuring alignment and efficiency between team activities and outputs. CONTEXTUAL UNDERSTANDING • Guiding secondary data review and efforts to better understand the information landscape, and how the assessment contributes to strategic response objectives. • Keeping up to date with the shifting oPt context, especially around the Shelter, Land and Sites cluster merge. RESEARCH AND TECHNICAL SKILLS • Develop and implement specific Sites and Shelter based assessments. The candidate should have a technical interest in research development on areas relating to shelter vulnerability, displaced person vulnerabilities, site management (including site profiling, site community engagement, site care and maintenance) • Comprehensive secondary data review for triangulating relevant assessment data • Development of additional support materials to ensure operational efficiencies and output effectiveness, including necessary guidance notes, KII facilitation guides and training materials. • Analysis of the collected data and drafting of the relevant outputs (i.e., shelter vulnerability reporting). • Experience working with qualitative assessments would be an advantage STAFF MANAGEMENT AND TRAINING • Based on the developed training materials, supporting the training of the trainers and data collection staff on assessment objectives and tools, including in collaboration with project implementation partners. • Promoting capacity building across the IMPACT oPt mission related to deepening analytical capacities using existing research (capacity building portfolio will depend on level of experience). • Providing day-to-day direct and indirect management of the research team within their workstream. COORDINATION Internal Coordination • Interacting autonomously with HQ departments and may serve as mission focal point for particular themes or technical areas; • Coordinating with research units and teams to move forward or improve aspects of the research cycle; • Supporting senior management with designing, planning, and implementing strategies, and objectives. • External Coordination • Coordinating with relevant actors and partner organisations, including clusters, UN agencies and partner INGO and NNGOs, to ensure alignment with priority information needs. • Directly engaging with the Site Management Cluster, Shelter Cluster, and newly forming Shelter, Land and Sites cluster to inform their assessment activities. • Leading on external engagement related to project implementation and analytical research findings as necessary. </p><p><strong>Desired Candidate Profile</strong></p><p><strong>REQUIREMENTS</strong></p><ul><li>Years of work experience 3 years of relevant working experience in a humanitarian setting, such as assessments, monitoring and evaluation, research design and analysis, etc.;</li><li>Research skills Excellent quantitative and qualitative research data analysis experience required, including experience with key informant interviews and quantitative tool design (KoBo);</li><li>Sampling and statistical skills experience in complex sampling design considered an advantage, ability to interpret descriptive statistics essential</li><li>Familiarity with aid system Good understanding of the aid system and the research community. Prior experience with humanitarian coordination forums preferred;</li><li>Thematic experience Prior experience with Sites and Shelter research, or related professional experience, is required;</li><li>Communication/reporting skills Excellent verbal and written communication and drafting skills for effective reporting required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Academic qualifications Excellent academic qualifications, including a master s degree or equivalent in a relevant discipline (e.g. international studies, development, humanitarian response, data science, political science, etc.);</li><li>Software skills Proven knowledge of the Microsoft Office Suite, to include Word, Excel, and PowerPoint. Familiarity with R, SPSS and/or STATA or other statistical analysis software an asset</li><li>Security environment Ability to operate in a complex and challenging security environment.</li><li>Experience in geographical region Past experience in the region is desirable;</li><li>Language skills Fluency in English required, Arabic is an asset</li></ul>
<p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>UNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child.</p><p><br></p><p>UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live.</p><p><br></p><p>Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.</p><p>Context</p><p>The UN Volunteer will be part of the Partnerships Section within the UNICEF Jordan Country Office. The section plays a central role in resource mobilization, donor relations, partnership coordination and strategic reporting, supporting the delivery of UNICEF’s multi‑sectoral Country Programme in Jordan. The programme is implemented in a complex humanitarian and development context within a middle‑income country, balancing responses for refugees with long‑term investments in national systems across education, child protection, health and nutrition, WASH, social protection, and adolescent development. The assignment contributes to strengthening partnership management and high‑quality reporting in a context of increasing resource constraints.</p><p><br></p><p>National UN Specialist Volunteers in Jordan are entitled to:</p><p><br></p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,145.08;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance;</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Chief of Partnerships, the UN Volunteer will:</p><p><br></p><p>- Provide reporting, coordination and partnership support across UNICEF Jordan’s Country Programme.</p><p>- Contribute to strengthening high quality donor reporting, compliance with donor requirements, and effective</p><p>communication of results.</p><p>-Support the preparation and organization of donor meetings, preparation and timely submission of donor reports.</p><p>- Contribute to the drafting of donor briefings and update and tracking of reporting timelines.</p><p>- Support coordination with internal programme teams to ensure accurate, results-based reporting.</p><p><br></p><p>Application deadline is on 02 August 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in International relations, political science, communications, international development, or another relevant technical field.</p><p>Competencies and values</p><p>• Demonstrates Self Awareness and Ethical Awareness</p><p>• Works Collaboratively with others</p><p>• Builds and Maintains Partnerships</p><p>• Innovates and Embraces Change</p><p>• Thinks and Acts Strategically</p><p>• Drives to achieve impactful results</p><p>• Manages ambiguity and complexity</p><p><br></p><p>• Care</p><p>• Respect</p><p>• Integrity</p><p>• Trust</p><p>• Accountability</p><p>• Sustainability</p><p>Skills and experience</p><p>• At least 3 years of professional experience at the national level in reporting, programme support, monitoring and</p><p>evaluation, communications, or related areas. Experience supporting donor reporting or programme</p><p>documentation is an asset.</p><p>• Excellent written and verbal communication skills in English, with the ability to draft clear and structured reports,</p><p>summaries and updates.</p><p>• Ability to collect, consolidate and analyse inputs from multiple programme sections and stakeholders, ensuring</p><p>accuracy, consistency and clarity of reporting content.</p><p>• Understanding of results‑based reporting, including programme indicators, activities, outputs and results; ability to</p><p>collect and organize information from different teams.</p><p>• Strong attention to detail and accuracy in document production, editing, formatting and quality‑assurance</p><p>processes.</p><p>• Strong interpersonal skills with the ability to work well with colleagues from different backgrounds and across</p><p>programme sections.</p><p>• Ability to manage multiple tasks and meet deadlines in a busy work environment.</p><p>• Solid computer skills, including proficiency in Microsoft Word, Excel and PowerPoint.</p><p>• Organized, self‑motivated and willing to learn; able to follow up with colleagues to obtain needed information for reports.</p><p>• Willingness to follow UN security rules and ethical standards.</p><p>• Strong commitment to child rights, equity and development results, and alignment with UNICEF’s core values and mandate.</p><p><br></p></div>
<p><h4>Description</h4>
<p><strong>Job purpose</strong><br>
As a senior bidding officer, you will play a critical role in identifying business opportunities, conducting research, and compiling winning proposals that align with the company’s strategic objectives. You will be responsible for assessing risks, maintaining accurate records, and demonstrating strong bilingual communication skills. Your goal is to support company growth by securing contracts that align with the company’s vision and objectives.</p>
<h4>Duties & responsibilities</h4>
<p><strong>Market research and analysis</strong><br>
Conduct targeted market research to identify potential business opportunities and assess their feasibility.<br>
Monitor industry trends and developments to ensure proposals are relevant and competitive.</p>
<p><strong>Proposal development</strong><br>
Collaborate with cross-functional teams, including project managers, operations, and commercial staff, to gather essential information for developing comprehensive proposals.<br>
Assist in the bid preparation process by organizing key points for management review and ensuring proposals are visually appealing and responsive to customer needs.<br>
Ensure proposals effectively communicate the company’s value proposition, highlighting the benefits and competitive advantages of our services.</p>
<p><strong>Risk assessment and management</strong><br>
Evaluate and manage technical and commercial risks associated with each bid to maximize the likelihood of success.<br>
Participate in feasibility studies and vendor selection processes, working closely with key stakeholders to develop competitive proposals.</p>
<p><strong>Process improvement</strong><br>
Actively seek opportunities to enhance the bid process by identifying and implementing innovative solutions that increase efficiency.</p>
<p><strong>Relationship building</strong><br>
Foster and maintain relationships with key stakeholders, including clients, suppliers, and partners, to support and enhance business opportunities.</p>
<p><strong>Record keeping and tracking</strong><br>
Maintain accurate records of all bid opportunities, submissions, and outcomes to ensure effective tracking and reporting.</p>
<h4>Education, experience & qualifications</h4>
<ul>
<li>A bachelor’s degree in IT, business administration, business economics, or any other related field.</li>
<li>3-5 years of experience in proposal development and project management.</li>
<li>Proven skills in writing and editing proposal content within a complex business environment.</li>
<li>Proven ability to demonstrate driven results and accountability of business needs.</li>
<li>Excellent proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.</li>
<li>Ability to deliver compliant, professionally produced proposals within customer agreed-upon requirements and timeframes.</li>
<li>Excellent analytical skills.</li>
<li>Excellent written and verbal communication skills. Excellent creative Arabic and English writing skills.</li>
<li>Superb teamwork and interpersonal abilities.</li>
<li>Solid organizational skills including attention to detail and multi-tasking skills.</li>
</ul>
<h4>Behavioral competencies</h4>
<ul>
<li>Initiative</li>
<li>Problem solving</li>
<li>Team oriented</li>
<li>Adaptability</li>
<li>Ability to work under pressure</li>
</ul>
<h4>Technical competencies</h4>
<ul>
<li>Project management</li>
<li>Risk management</li>
<li>Proposal management</li>
</ul></p><p></p>