Human Resources Manager Jobs in Jordan

<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for&nbsp;an <strong>HR Partner</strong> at the <strong>Human Resources Unit </strong><strong>in Amman, Jordan.</strong></p> <p>The Field HR Partner (hereinafter HRP) acts as a strategic partner, change agent, employee advisor and functional expert supporting and contributing to the ICRC operations. The HRP brings intelligence and insights on people matters to the Regional Management Team (RMT) and the HR Managers (HRM) in the field and ensures People division strategies and objectives are aligned to the region´s priorities and operational needs.</p> <p>The role assesses and anticipates people related needs in the field and ensures integrated solutions are provided jointly with the People division respective sub-units. The HRP is responsible for providing direction, guidance, support and advice to HRMs in the field, reporting functionally to the HQ HRP and keeping close collaboration with People functions at HQ in order to translate local/regional needs into regional/global People strategies.</p> <p><strong><u>RELATIONSHIPS </u></strong></p> <ul> <li>Internally, advises and partners with the operations Coordinators (Ops Cos) assigned to the delegations, and as needed with the other RMT members. Acts as functional expert (blue line), mentor and coach to the HRMs.;</li> <li>Actively collaborates with operational regions and sub-regions as assigned, as well as with all actors of the People Division such as the Talent Management Unit, the various People sub-units in Geneva or in the field;</li> <li>Externally, interacts with the HR community beyond ICRC and HR service providers such as the IFRC, Partner National Societies, International NGOs, UN Agencies, HR related Regional Networks, or others for specific issues and in accordance with the People division’s strategies.</li> </ul> <p><strong><u>GENERAL DUTIES</u></strong></p> <ul> <li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li> <li>Understands and adheres to the ICRC Code of Conduct and Procurement Code of Ethics</li> <li>Understands the roles of the components of the International Red Cross and Red Crescent Movement</li> <li>Respects and observes staff regulations and security rules at all times.</li> <li>Represents the ICRC in a professional manner at all times.</li> <li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li> <li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li> <li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary</li> <li>Advocate for a sustainable solution when possible and working in close contact with the GVA sustainability team.</li> </ul> <p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p> <p><strong>Acts as strategic partner to the operational regional management aligning regional and People strategic objectives;</strong></p> <ul> <li>Brings in field perspectives to HQ HRP to be considered in the People Strategy, Regional Strategic Framework (if available or any other existing regional strategy) and People Roadmap along with the staffing model;</li> <li>Supports HQ HRP and Regional Management with field statistics and progress made on each pillar of the delegations’ roadmaps;</li> <li>Follows-up closely with HRMs to deliver on People roadmap objectives tailored to each delegation, aligning them with regional priorities ;</li> <li>Develops, monitors and is accountable for the People elements in the Regional Hub</li> <li>Represents the People Division in Regional meetings (whenever needed), People Field regional or global meetings, etc;</li> <li>Supports the Region on individual cases of Senior Managers in the field (HoDs, Heads of Support etc.) to avoid conflicts of interests with HRMs (recruitment, performance issues etc.);</li> <li>Represents the employer in engagements with regional staff representatives and provides solutions to the regional management.</li> </ul> <p><strong>Represents the field, ensuring People global initiatives, processes, tools and strategies are fit for purpose and adequately deployed to the field </strong></p> <ul> <li>Understands thoroughly the organizational culture, the operational region but also each delegation, and adapts the communications and implementation of People strategies and initiatives accordingly;</li> <li>Is an active member of the virtual HR team made of the regional HR Partners and regional HR Specialists (Reward, LRU, Employer Branding &amp; Communication,Staff-Health, Framework &amp; Compliance, Integrity) aiming to support HRMs in their work and ensuring a coordinated response to all types of situations including crisis mechanism response;</li> <li>Ensures the implementation of global initiatives, processes and tools at the delegation’s level by maintaining&nbsp; a fit for purpose approach;</li> <li>Participates actively in the maintenance and development of HR processes, policies and tools, feeding upward insights from the field to ensure that the changes proposed are relevant and sustainable for the field;</li> <li>Communicates timely relevant HR information to HRMs, ensuring they are aware, informed, prepared and equipped prior to any HR related changes;</li> <li>Raise awareness about HR trends that affect the regional operations;</li> <li>Is the lead focal point for one or more transversal thematic areas, ensuring that the People Division prioritizes and integrates field knowledge and operational realities into its contributions;</li> <li>Contributes to the improvement of People services at the Regional Hub level;</li> <li>The Field HRP serves as a strategic bridge between the field and HQ, ensuring that institutional initiatives are effectively aligned with field priorities and operational requirements.</li> </ul> <p><strong>Provides expert guidance and advice on people strategy, policies and processes to the HR Managers in the field </strong></p> <ul> <li>Ensure seamless and efficient HR delivery by acting as a People function expert along with providing strategic guidance, technical expertise, and operational support to HRMs in the field, ensuring alignment with People policies, processes, and compliance standards ;</li> <li>Extends timely support to HRMs of the Region with detailed guidance on the issues and concerns raised;</li> <li>Provides continuous coaching, accompaniment and advisory support to HRMs, ensuring effective application of HR tools, policies, and people management practices;</li> <li>The Field HR Partner in the field will also act as backup and or replacement of the HQ HR Partner on specific topics or files and of other region’s or sub-region’s HR Partners;</li> <li>Coordinates and supports HRMs in technical trainings and also facilitates regional trainings / workshops;</li> <li>Analyzes and improves the coherence and pertinence of the HR setups evolution in the region;</li> <li>Conducts regular visits to the field to ensure Delegations are compliant with HR standards and that support provided by HQ to the field is fit for purpose;</li> <li>Provides guidance on HR tools, dashboards and TeamSpace to the delegation HR Managers;</li> <li>In close coordination with the HQ HR Partner, provides support on complex issues that HR Managers have difficulties to address;</li> <li>Acts as a focal point to advice on matters related to HRSpace, ICRC intranet structure, HR Dashboards and all HR TeamSpaces libraries and thus able to rapidly access information and provide quality HR services;</li> <li>Onboards new HRM’s in their roles, accompanying them in their understanding of the People ecosystem (People transformation, People strategy, delegation’s roadmap, regional strategy,);</li> <li>Interacts with the Operations Coordinators of their respective delegations to align with operational priorities;</li> <li>Provides support to HR Managers and Heads of Delegations in complex files including, but not limited to, disciplinary processes of mobile or senior staff.</li> </ul> <p><strong>HR Focal point within the region for providing resources to staff members while consulting, listening and responding to staff members</strong></p> <ul> <li>Facilitates, measures and improves the quality of management and teamwork;</li> <li>Promotes inclusive and diverse workforce and environment ;</li> <li>Promotes a healthy work/life balance;</li> <li>Assesses performance and potential of HRMs during Talent Reviews and on an ongoing basis and co-designs and manages HRMs’ development plans and PIP’s when required;</li> <li>Is a key contributor to HRMs’ and HR teams’ capacity building and to the HRMs’ annual PMD cycle;</li> <li>Represents staff members’ needs while addressing management concerns related to employee relations matters escalated by HRMs in the field.Is available and approachable for HRMs in the field and for the operational regional management;</li> <li>Provides HRMs in the field with the resources they need to commit themselves meeting objectives;Ensures fair, ethical, and equitable HR processes and practices.</li> </ul> <p><strong>Provide temporary direct HR support to ICRC Delegations: </strong></p> <ul> <li>Upon specific request, temporarily assume functions and directly implement HR tasks in a given context due to a critical staffing gap in the set-up of the concerned ICRC Delegation / Mission (6 weeks to 3 months)</li> <li>Upon specific request, participate in rapid deployments under SURGE to support the ICRC’s crisis / emergencies in the region (6 weeks to 3 months)</li> </ul> <p><strong><u>ADDITIONAL DUTIES </u></strong></p> <ul> <li>Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, mitigating legal risks and ensuring regulatory compliance, and partners with the legal department as needed/required;</li> <li>Ensures the follow-up of all messages and correspondence related to the work, in relation with the concerned interlocutors and/or departments</li> <li>Contribute to the definition of the People Field Unit’s objectives;</li> <li>Supports and advises HRP colleagues when needed as well as shares good practices;</li> <li>Represents the ICRC in an appropriate manner during meetings and in the field, and avoids any activity that may reflect negatively on the ICRC’s image;</li> <li>Takes responsibility for own professional learning and development;</li> <li>Travels regularly, up to 30% - 40%;</li> <li>May be required/requested to perform additional duties not listed above.</li> </ul> <p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p> <ul> <li>Advanced university degree with specialization in HR or equivalent.</li> <li>Specialized training in project management and change management.</li> <li>Fluent command of English and French.</li> <li>Computer proficiency.</li> <li>Typically, 12-15 years’ overall professional experience.</li> <li>Strong academic background, with at least 10 years’ experience as an HR country manager in a similar large global organization.</li> <li>Training or experience in HR partnership, personal development, labor law, conflict management and knowledge assessment tools.</li> <li>At least 10 years’ experience in staff management.</li> </ul> <p>Please note that:</p> <ul> <li>Submission deadline for applicants: 29^th October 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 29^th October midnight.</li> <li>The position will be filled once we find the right candidate.</li> <li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li> <li>Only applications with a cover letter and resume in English will be considered.</li> <li>The salary range is between 3,969 – 4,586 Jordanian Dinar.</li> </ul> <p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p> <p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p> <p><strong>We encourage applications from people with disabilities.</strong> We are committed to providing an inclusive and accessible recruitment process and to creating a workplace where everyone can contribute and thrive.</p>

<p>Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at <a href="http://www.amideast.org/">www.amideast.org</a>.</p> <p><strong>POSITION DESCRIPTION</strong></p> <p>Under the supervision of the Human Resources and Operations Manager, the incumbent is responsible for the management of the daily operations and procurement activities at the Office from the request to the delivery of supplies, works and services. S/he should align directly with the Amideast’s Procurement Policy. S/he plays a key role in procuring high-quality and cost-efficient supplies. Also, s/he ensures that the Office obtains quality products for competitive prices in a timely fashion and plays an integral role in ensuring the Office sticks to budgets and operates efficiently. The incumbent is responsible for the follow up on the building’s maintenance and the coordination with the related parties to ensure that the building is well-maintained.&nbsp; S/he oversees the providers for services including security, cleaning, catering, and so on. The incumbent supervises and monitors the work of the cleaning, and security staff along with the maintenance workers ensuring that basic facilities, such as water and heating, are well-maintained. The incumbent also backs up the HR and Operations Assistant, on need basis.</p> <p><strong>RESPONSIBILITIES</strong><br> <strong>Main Duties:</strong></p> <p><u>Procurement:</u></p> <ul> <li>Records all details of contracts, purchase requisitions and purchase orders in the related database</li> <li>Maintain and update the SOPs for procurement procedures at the Office which should always align with the Amideast’s Procurement Policy</li> <li>Overseas inventory control and ordering of supplies</li> <li>Coordinates between vendors and suppliers</li> <li>Liaises with various businesses to determine the quality and cost of their products and services</li> <li>Monitors businesses and products availability to pay the best price for the products and services required at the Office without sacrificing the quality or delivery times</li> <li>Nurtures relationships with suppliers to negotiate the best prices for the products and services required at the Office</li> <li>Identifies and researches potential new suppliers</li> <li>Prepares the required procurement documents, review, and process purchase requisitions in line with Amideast's policies, procedures, and processes</li> <li>Recommends vendors for award and develops preferred vendor lists</li> <li>Monitors Office supply (inventory) levels, and reorder when appropriate</li> <li>Supports the Finance team in distributing cheques</li> <li>Enters the required data into Aramex application to deliver the required documents</li> <li>Procures the services required for all Amideast’s events</li> <li>Adds and/or removes a member to Careem account</li> <li>Any other work-related tasks</li> </ul> <p><u>Facility Management</u>: (In coordination with the HR and Operations Assistant)</p> <ul> <li>Maintains and updates SOPs for the facility management and maintenance requests which should always align with Amideast’s Guidelines</li> <li>Manages the presentation of the Office and coordination with the cleaning team</li> <li>Handles catering and other related services during events</li> <li>Acts as a focal point for maintenance requests and cleaning duties</li> <li>Oversees building repairs and maintenance</li> <li>Follows up on maintenance orders and ensures they are effectively handled in a timely manner</li> <li>Communicates and coordinates frequently, accurately, and responsibly with Office staff</li> <li>Oversees the work of the cleaning and security staff and monitors their attendance</li> <li>Schedules the daily work for the cleaners</li> <li>Sets up daily building rounds inspections to identify potential safety and cleaning issues, as well as any required maintenance</li> <li>Highlights the necessities to the cleaning and security team</li> </ul> <p><u>Human Resources:</u> (In coordination with the HR and Operations Assistant)</p> <ul> <li>Screens CVs for Amideast vacancy announcements &nbsp;</li> <li>Adds new employees to the medical insurance plan</li> <li>Removes employees from the medical insurance plan</li> </ul> <p><strong>QUALIFICATIONS AND SKILLS</strong><br> <strong><em>Required</em></strong></p> <ul> <li>A bachelor’s degree</li> <li>A minimum of 1 year of relevant experience</li> <li>Proficiency in English is B2 (CEFR Level Alignment) and above</li> <li>Proficiency in Arabic (speaking and writing)</li> <li>Ability to work within a team environment</li> <li>Computer literacy in MS Office</li> <li>Ability to multi-task and prioritize responsibilities</li> <li>Excellent oral communication and interpersonal skills</li> <li>Must possess problem-solving skills</li> <li>Organization skills</li> <li>Manage time efficiently</li> <li>Able to work under pressure and meet short deadlines</li> <li>Dependable, approachable and professional</li> <li>Service-oriented: Actively looking for ways to help people</li> <li>A self-starter, positive work attitude</li> <li>Respects and exercises confidentiality</li> </ul> <p><strong>WORK ENVIRONMENT</strong></p> <p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p> <ul> <li>Computer (laptop or desktop)</li> <li>Printer/Photocopier/Scanner/Fax</li> <li>Telephone</li> </ul> <p>Up to 5% business travel may be needed to support the department as needed.</p> <p>The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.</p> <p>Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</p> <p>Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.</p> <p><strong>Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.</strong></p> <p><strong>Please&nbsp;note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</strong></p>

<p>&nbsp;</p> <p><strong>JOB DESCRIPTION</strong></p> <p><strong>Legal and Contractual Affairs Specialist</strong></p> <p >&nbsp;</p> <p><strong>Job Title: </strong>Legal and Contractual Affairs Specialist</p> <p><strong>Report to</strong>: MCPMU Director (technical direction); WGA Human Resources and Administrative Manager (administrative and contractual)</p> <p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p> <p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p> <p >&nbsp;&nbsp;&nbsp;&nbsp; Water Authority of Jordan (WAJ) - Amman, Jordan.</p> <p><strong>Position type</strong>: Full-Time Local Professional</p> <p><strong>Duration</strong>: Fixed-term through December 31, 2026</p> <p>&nbsp;</p> <p><strong>BACKGROUND&nbsp;</strong></p> <p>The&nbsp;Water Governance Activity (WGA)&nbsp;program is a multi-year project funded by USG, which&nbsp;aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance.&nbsp;In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts.&nbsp;</p> <p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p> <p>&nbsp;</p> <p><strong>JOB SUMMARY</strong></p> <p>The Legal and Contractual Affairs Specialist serves as the MCPMU’s in-house legal and contractual resource for the Management Contract for the Yarmouk Water Company (YWC). The position supports WAJ in safeguarding its legal and contractual interests by reviewing the Management Contractor’s deliverables and submissions, monitoring compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, advising the MCPMU Director and WAJ leadership on contract interpretation, compliance, and governance matters, and supporting the management of claims, disputes, and contractual remedies. The Specialist works under the day-to-day technical direction of the MCPMU Director as an embedded member of the MCPMU, with administrative and contractual reporting to the WGA project.</p> <p>&nbsp;</p> <p><strong>DUTIES AND RESPONSIBILITIES:</strong></p> <p>The incumbent’s main responsibilities include, but are not limited to:</p> <ul> <li>Review the Management Contractor’s deliverables from a legal and contractual perspective.</li> <li>Conduct an initial comprehensive legal review of the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, and establish a compliance monitoring checklist for use by the MCPMU.</li> <li>Identify legal and contractual risks, develop and maintain a legal and contractual risk register, and recommend appropriate mitigation measures.</li> <li>Prepare periodic progress reports on legal and contractual matters, and an end-of-service report summarizing the status of outstanding issues and recommendations for follow-up by the MCPMU and WAJ.</li> <li>Monitor compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents.</li> <li>Provide legal advice to the MCPMU and WAJ on contract interpretation, compliance, and governance matters.</li> <li>Review contractual correspondence, notices, claims, variations, and legal submissions related to the Management Contract.</li> <li>Support the assessment of non-compliance events, disputes, and available contractual remedies.</li> <li>Prepare legal opinions, reports, and recommendations for the MCPMU Director and WAJ leadership.</li> <li>Support negotiations and dispute resolution processes related to the Management Contract.</li> <li>Liaise with external legal counsel and relevant stakeholders, as required.</li> <li>Assist the PPP Unit in the legal preparation, structuring, and procurement of PPP projects, as requested.</li> <li>Ensure that all monitoring activities comply with applicable laws, regulations, and contractual obligations.</li> <li>Perform other legal and contractual tasks as assigned by the MCPMU Director and WGA direct supervisor.</li> </ul> <p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p> <ul> <li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li> <li>Strong analytical and reporting skills.</li> <li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li> <li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li> <li>Full professional proficiency in Arabic and English (spoken and written), including legal drafting in both languages.</li> <li>High level of integrity and discretion in handling sensitive legal, contractual, and commercial information.</li> </ul> <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor’s degree in law; an advanced degree or specialization in contract, commercial, or administrative law is an advantage.</li> <li>Relevant legal experience, including advising on contracts, preferably within the public sector, utilities, or infrastructure projects.</li> <li>Strong knowledge of Jordanian contract, administrative, and commercial law, and of the legal and regulatory framework governing the water sector and public utilities.</li> <li>Proven ability to review, interpret, and advise on complex contractual arrangements, including performance-based and management contracts, with a sound understanding of claims management and dispute resolution mechanisms.</li> <li>Demonstrated experience with management contracts, PPP arrangements, or other performance-based contractual frameworks is preferred; experience with donor-funded projects is an asset.</li> </ul> <p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p> <p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p> <p>&nbsp;</p>

<p>Under the supervision of the Human Resources and Operations Manager, the Procurement and Operations Assistant is responsible for managing the office's daily procurement and operational activities, ensuring the timely acquisition and delivery of goods, services, and works in full compliance with Amideast's Procurement Policy and internal procedures. The incumbent plays a key role in procuring high-quality, cost-effective goods and services while ensuring value for money, timely delivery, and adherence to approved budgets. The position is also responsible for coordinating facility maintenance activities and liaising with internal and external stakeholders to ensure that the office premises are safe, functional, and well maintained. In addition, the incumbent oversees outsourced service providers, including cleaning, security, maintenance, and catering, monitors service quality and staff performance, and supports the efficient operation of the office. The Procurement and Operations Assistant also provides backup support to the HR and Operations Assistant, as required.</p><p>RESPONSIBILITIES</p><p>Main Duties:</p><p>Procurement</p><ul><li>Maintain accurate records of contracts, purchase requisitions, purchase orders, and other procurement documentation in the designated systems and databases.</li><li>Maintain and update procurement Standard Operating Procedures (SOPs) to ensure alignment with Amideast's Procurement Policy.</li><li>Manage inventory levels and coordinate the timely procurement and replenishment of office supplies.</li><li>Coordinate with vendors and suppliers throughout the procurement process.</li><li>Conduct market research to identify qualified suppliers and evaluate the quality, availability, and cost of products and services.</li><li>Obtain competitive quotations and negotiate favorable pricing, terms, and delivery schedules while maintaining quality standards.</li><li>Build and maintain productive relationships with existing suppliers and identify new sourcing opportunities.</li><li>Prepare, review, and process procurement documentation in accordance with Amideast's procurement policies, procedures, and approval requirements.</li><li>Recommend vendors for award and maintain the preferred vendor database.</li><li>Monitor inventory levels and initiate replenishment orders as needed.</li><li>Support the Finance Department by coordinating the distribution of vendor cheques.</li><li>Process courier shipments by entering the required information into the related system.</li><li>Coordinate the procurement of goods and services for Amideast events and activities.</li><li>Manage user access by adding or removing employees from the Careem business account.</li><li>Perform other procurement- and operations-related duties as assigned.</li></ul><p>Facility Management (in coordination with the HR and Operations Assistant)</p><ul><li>Maintain and update facility management and maintenance SOPs in accordance with Amideast guidelines.</li><li>Ensure the office environment is clean, organized, safe, and professionally maintained.</li><li>Coordinate catering and related logistical services for meetings, events, and training activities.</li><li>Serve as one of the designated focal points for maintenance requests and coordinate with relevant parties to ensure their timely and effective resolution.</li><li>Monitor building maintenance and repair activities to ensure work is completed efficiently and to the required standard.</li><li>Communicate regularly with office staff regarding maintenance schedules, operational updates, and facility-related matters.</li><li>Monitor and oversee the performance of cleaning and security personnel, including attendance and service delivery, and coordinate with relevant parties as needed.</li><li>Prepare and manage daily cleaning schedules and assignments.</li><li>Conduct routine facility inspections to identify maintenance, safety, and housekeeping issues and coordinate corrective actions.</li><li>Ensure cleaning and security teams are informed of priorities and operational requirements.</li></ul><p>Human Resources (in coordination with the HR and Operations Assistant)</p><ul><li>Screen resumes and applications received for Amideast vacancy announcements.</li><li>Enroll eligible employees in the medical insurance program.</li><li>Process employee removals from the medical insurance program upon separation or changes in eligibility.</li><li>Provide backup support for HR administrative processes, as assigned.</li><li>Perform other HR-related duties as assigned.</li></ul><p>The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office.</p><ul><li>Computer (laptop or desktop)</li><li>Printer/Photocopier/Scanner/Fax</li><li>Telephone</li></ul><p>Up to 5% business travel may be needed to support the department as needed. The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation. Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse. Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff s capabilities and skills to better perform at their roles. Please note only the shortlisted candidates will be contacted. Interviews will be conducted on rolling basis and the vacancy will be closed when filled.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS AND SKILLS</strong></p><p>Required</p><ul><li>Bachelor's degree in a relevant field.</li><li>Minimum of one year of relevant professional experience in procurement, operations, administration, or a related area.</li><li>Proficiency in English at B2 level or above according to the Common European Framework of Reference for Languages (CEFR).</li><li>Fluency in Arabic, including strong verbal and written communication skills.</li><li>Ability to work effectively both independently and as part of a team.</li><li>Proficiency in Microsoft Office applications and general computer literacy.</li><li>Strong organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to manage time efficiently and prioritize tasks effectively.</li><li>Ability to work under pressure and deliver results within short timelines.</li><li>Reliable, approachable, and professional attitude.</li><li>Strong service orientation with a willingness to support colleagues and stakeholders.</li><li>Self-motivated with a positive and proactive approach to work.</li><li>Ability to maintain confidentiality and handle sensitive information with discretion.</li></ul>

<p><h4>Program summary</h4> <p>KBR’s Air Force Contract Augmentation Program (AFCAP) provides contingency and base operations support services to the U.S. Air Force and Coalition partners throughout Southwest Asia. Through AFCAP V, KBR delivers Southwest Asia Transient Aircraft Services (SWA TAS), Engineering Support Services (ESS), Non-Tactical Vehicle (NTV) Leasing, Large Area Maintenance Shelters (LAMS), Power Production, BOS-I, and a wide range of quality-of-life services that sustain daily base operations, mission readiness, and operational continuity in austere environments.</p> <h4>Job summary</h4> <p>The Operations Coordinator is responsible for providing administrative, personnel, and host nation coordination support for the KBR AFCAP Program. Reporting directly to the Program Management, this position serves as the primary liaison between KBR personnel, Jordanian government agencies, and U.S. Government representatives to facilitate workforce administration, visa processing, residency requirements, work authorizations, and other host nation compliance activities.</p> <p>The Operations Coordinator plays a critical role in supporting the mobilization, onboarding, sustainment, and demobilization of project personnel while ensuring compliance with Jordanian regulations and contractual requirements. This position will work closely with Human Resources, Recruiting, Security, Finance, and Operations personnel to ensure timely completion of administrative actions that support uninterrupted mission execution.</p> <p>Due to the nature of the position and the requirement to interface with both U.S. and Jordanian government agencies, the candidate must possess dual citizenship (United States and Jordan) and reside locally within Jordan.</p> <h4>Roles and responsibilities</h4> <ul> <li>Maintain a zero harm workplace by complying with all KBR safety policies and supporting a culture of safety and accountability.</li> <li>Serve as the primary liaison between KBR, Jordanian government agencies, and U.S. Government representatives for administrative and personnel-related matters.</li> <li>Coordinate and facilitate visa applications, residency permits, work permits, customs documentation, and other host nation requirements for project personnel.</li> <li>Assist newly arriving personnel with registration requirements, local administrative processing, and host nation compliance activities.</li> <li>Track and maintain personnel records, visa statuses, residency documentation, and expiration dates to ensure continuous compliance.</li> <li>Coordinate appointments and interactions with local government offices, immigration authorities, and other external agencies as required.</li> <li>Support employee onboarding and offboarding activities, including arrival coordination, administrative processing, and departure requirements.</li> <li>Assist Site Management with workforce tracking, personnel accountability, and administrative reporting requirements.</li> <li>Coordinate local transportation, lodging, and administrative support activities as required.</li> <li>Support preparation and submission of project reports, personnel rosters, and administrative documentation.</li> <li>Maintain effective communication with Human Resources, Recruiting, Security, Finance, and Operations personnel to support project requirements.</li> <li>Assist employees in resolving administrative issues involving host nation processes and requirements.</li> <li>Ensure sensitive personnel information is handled in accordance with company policies and applicable regulations.</li> <li>Support contract mobilization, transition, and demobilization activities as required.</li> <li>Maintain professional relationships with government officials, local authorities, and project stakeholders.</li> <li>Perform additional administrative and operational support duties as assigned by the Site Manager and Program Management.</li> </ul> <h4>Basic qualifications</h4> <ul> <li>Dual citizenship: United States and Jordan (required).</li> <li>Must currently reside in Jordan and be able to work off-base.</li> <li>Minimum of 5 years of experience in administrative support, personnel coordination, government relations, or operations support.</li> <li>Fluent in English and Arabic (reading, writing, and speaking).</li> <li>Strong knowledge of Jordanian government processes related to visas, residency permits, and employment documentation.</li> <li>Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li> <li>Strong organizational, communication, and problem-solving skills.</li> <li>Ability to manage multiple priorities and deadlines in a fast-paced environment.</li> <li>Valid Jordanian driver's license.</li> </ul> <h4>Preferred qualifications</h4> <ul> <li>Experience working with immigration, residency, and labor-related government agencies in Jordan.</li> <li>Familiarity with U.S. military operations and overseas contracting environments.</li> <li>Previous experience supporting mobilization and deployment activities.</li> <li>Experience with personnel accountability systems and administrative reporting.</li> </ul> <h4>KBR benefits</h4> <p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p></p><p></p>

<p>Starting position: 15/10/2026<br> <br> Duration : Fixed-term Contract (12 Month Duration)<br> <br> Rate&nbsp;of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan<br> <br>  Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p> <p>Context :<br> <br> Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p> <p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p>Mission:</p> <p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p> <p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p> <p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p> <p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p> <p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br> <br> Main responsibilities:</p> <p><br> National Regional Staff HR Management</p> <p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p> <p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p> <p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p> <p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p> <p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p> <p>· Support learning and development activities including training coordination and capacity-building initiatives.</p> <p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p> <p>International Regional Staff Administrative Support</p> <p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p> <p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p> <p>· Follow up on medical checks and related documentation for international staff.</p> <p>· Support contract administration, including renewals and amendments.</p> <p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p> <p>Stakeholder Management (Internal &amp; External)</p> <p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p> <p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p> <p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p> <p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p> <p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p> <p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p> <p>Regional HR Support</p> <p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p> <p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p> <p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p> <p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p> <p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p> <p>HR Reporting &amp; Analytics</p> <p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p> <p>· Maintain and update HR dashboards and trackers for regional office.</p> <p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p> <p>· Ensure accuracy and consistency of HR data across all systems and reports.</p> <p>&nbsp;</p> <p>Compliance &amp; Regulatory Management</p> <p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p> <p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p> <p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p> <p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p> <p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p> <p>&nbsp;</p> <p>HR Administration Support</p> <p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p> <p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p> <p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p> <p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p> <p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p> <p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br> <br> Required skills and competencies:<br> <br> Interpersonal Skills</p> <p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p> <p>· High attention to details, organized, and ability to prioritize workload.</p> <p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p> <p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p> <p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p> <p>Organizational Skills</p> <p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p> <p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p> <p>· Follows through on actions and monitors progress until completion.</p> <p>· Conflict resolution skills<br> <br> **The full Job Description will be shared with shortlisted candidates.**<br> <br> Profile :<br> <br> Education :</p> <ul> <li> <p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p> </li> </ul> <p>Training/Qualifications</p> <ul> <li> <p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p> </li> <li> <p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p> </li> <li> <p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p> </li> <li> <p>Experience / Skills :<br> Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p> </li> <li> <p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p> </li> <li> <p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p> </li> <li> <p>Prior involvement in remote coordination or support to field missions is highly desirable.<br> <br> Languages :<br> Native Arabic speaker with excellent command of English (spoken and written).<br> <br> IT knowledge :<br> Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br> <br> Salary :<br> Following Tdh salary scale in Jordan</p> </li> </ul> <p>Tdh General Code of Conduct and Ethical Policies :</p> <ul> <li> <p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p> </li> <li> <p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p> </li> <li> <p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p> </li> <li> <p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p> </li> <li> <p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p> </li> </ul> <p>Procedure:<br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> References :<br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>

<p> <strong>Location:</strong> Amman, Jordan.<br> <strong>Years of Experience:</strong> 5 7 years of relevant experience.<br> <strong>Working Arrangement: </strong>on-site.<br> <strong>Language Requirements: </strong>Fluency in Arabic &amp; English (written and spoken).<br> <br> </p> <p> </p> <p>The HR Assistant Manager will oversee the day-to-day human resources operations of the hotel, ensuring effective recruitment, employee administration, staff development, and employee relations. The role will support hotel management in maintaining a productive workforce, implementing HR policies and procedures, and ensuring compliance with applicable Jordanian labor legislation and hotel standards.</p> <h4>Key Responsibilities</h4> <ul> <li>Manage the full recruitment cycle, including vacancy announcements, CV screening, interviews, candidate selection, and onboarding.</li> <li>Develop, implement, and maintain HR policies and procedures in line with hotel requirements and applicable labor legislation.</li> <li>Maintain accurate and confidential employee records, employment contracts, personnel files, and HR documentation.</li> <li>Monitor employee attendance, shift schedules, overtime, annual leave, and absenteeism in coordination with department heads.</li> <li>Coordinate monthly payroll inputs, including attendance, overtime, leave, and employee-related changes, with the Finance Department.</li> <li>Handle employee relations matters, address workplace concerns, and support the resolution of employee grievances.</li> <li>Coordinate employee performance appraisals, probation reviews, training programs, and staff development initiatives.</li> <li>Ensure HR practices comply with applicable Jordanian labor legislation, social security requirements, and internal policies.</li> <li>Support workforce planning and coordinate with department heads to identify staffing requirements.</li> <li>Monitor employee engagement, retention, disciplinary procedures, and staff turnover.</li> <li>Manage employee onboarding and exit procedures, including documentation, clearance, and final employment formalities.</li> <li>Prepare periodic HR reports covering headcount, recruitment, turnover, attendance, leave, and other relevant workforce metrics.</li> <li>Promote a professional working environment and support the consistent application of hotel policies and standards.</li> <li>Maintain the confidentiality and security of employee information.</li> </ul> <h4>Qualifications &amp; Experience</h4> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li> <li>3 5 years of relevant HR experience, preferably within the hospitality sector.</li> <li>Practical experience in recruitment, employee relations, HR administration, and payroll coordination.</li> <li>Good knowledge of Jordanian labor legislation and social security procedures.</li> <li>Experience supporting operational teams and managing employee matters in a shift-based environment is preferred.</li> <li>Previous experience in the hotel industry is an advantage.</li> </ul> <h4>Required Skills &amp; Competencies</h4> <ul> <li>Strong communication, interpersonal, and relationship-building skills.</li> <li>Good organizational skills and attention to detail.</li> <li>Ability to handle confidential information with professionalism and discretion.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Proficiency in Microsoft Office applications, particularly Excel and Word.</li> <li>Ability to coordinate effectively with department heads and employees at all levels.</li> <li>Excellent command of Arabic and English.</li> <li>Ability to manage multiple priorities in a fast-paced hospitality environment.</li> </ul> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications &amp; Experience</h4> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li> <li>3 5 years of relevant HR experience, preferably within the hospitality sector.</li> <li>Practical experience in recruitment, employee relations, HR administration, and payroll coordination.</li> <li>Good knowledge of Jordanian labor legislation and social security procedures.</li> <li>Experience supporting operational teams and managing employee matters in a shift-based environment is preferred.</li> <li>Previous experience in the hotel industry is an advantage.</li> </ul> <h4>Required Skills &amp; Competencies</h4> <ul> <li>Strong communication, interpersonal, and relationship-building skills.</li> <li>Good organizational skills and attention to detail.</li> <li>Ability to handle confidential information with professionalism and discretion.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Proficiency in Microsoft Office applications, particularly Excel and Word.</li> <li>Ability to coordinate effectively with department heads and employees at all levels.</li> <li>Excellent command of Arabic and English.</li> <li>Ability to manage multiple priorities in a fast-paced hospitality environment.</li> </ul>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p><strong>CORE WORK ACTIVITIES</strong></p><p>Managing Housekeeping Operations and Budgets</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

<p>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul>

</span></i></b></span></span></p> <p dir="RTL" ><b><span >يعلن مجمع الالعاب للأطفال </span></b><b><span dir="LTR" >Kiki Land</span></b><b><span > المختص للعمل في محل وقاعة العاب ومناسبات اعياد ميلاد للأطفال عن توفر الوظائف الشاغرة بالتفاصيل ادناه:</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >موظفة كاشير</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >موظفة كافتيريا باريستا</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >موظفه لمتابعة الاطفال</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >موظفة نظافة</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><span >المكان: منطقة كردور عبدون<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >اوقات وساعات العمل:ست ايام في الاسبوع ثمانية ساعات<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >الشفت الصباحي من الساعة 10:00 صباحا الى الساعة 6:00 مساءا<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >الشفت المسائي من الساعة 2:00 ظهرا الى الساعة 10:00 مساءا<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >حسب الرغبة<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >الراتب: ٣٠٠ دينار الى ٤٠٠ دينار وقابل للنقاش على حسب الخبرة<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >يتوفر ضمان اجتماعي<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >يرجى التواصل على رقم المذكور ادناه وارسال المعلومات والسيرة الذاتية والوظيفة المطلوب التقديم عليها عن طريق الواتساب</span></p> <p align="center" dir="RTL" ><b><span dir="LTR" >0792009006</span></b></p> <p align="center" dir="RTL" ><span >كما نود تبليغكم ستكون جميع المقابلات يوم السبت القادم المصادف 25-7-2026<span dir="LTR" ></span></span></p> <p align="center" dir="RTL" ><span >والحضور بين الساعة 11:00 صباحا الى 3:00 ظهرا<span dir="LTR" ></span></span></p>

<p><b>Job Description &amp; Summary</b></p><p><br></p><p><b>About Us&nbsp;</b></p><p><br></p><p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.&nbsp;</p><p><br></p><p>Line of Service Overview&nbsp;</p><p>Internal Firm Services (IFS)&nbsp;</p><p>IFS is a network of specialist support professionals, which includes Clients &amp; Markets, Finance, Human Capital, Marketing &amp; Communications, Office Management, Risk &amp; Quality, Technology, to name a few. Each function plays a vital role in making sure we have all the right resources, services and technology across our business.&nbsp;</p><p><br></p><p><b>Business Unit Overview&nbsp;</b></p><p><br></p><p>Human Capital at PwC Middle East is transforming how we deliver people services through Centers of Excellence, drives innovative workforce practices, and leverages seamless, tech-enabled solutions. We unify and standardize HC service delivery while remaining responsive to each Line of Service, fostering a culture rooted in agility, collaboration, integrity, and innovation. Our focus is on creating a future-ready workforce by aligning talent strategies with business goals, enhancing employee experience, and building stronger HC capabilities - ensuring trust, equity, and operational excellence across the organization.</p><p>How You’ll Contribute&nbsp;</p><p><br></p><p><br></p><p>As a HC Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:&nbsp;</p><p>• HC Operations &amp; Employee Lifecycle: Manage day-to-day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints.&nbsp;</p><p><br></p><p><br></p><p>• Payroll Coordination: Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll-related queries with accuracy and confidentiality.&nbsp;</p><p>• Government Relations &amp; Work Authorization: Coordinate with government relations and mobility teams on employment documentation, visa / work permit processes, iqama-related requirements, renewals, status tracking and employee queries, ensuring timely follow-up and accurate records.&nbsp;</p><p>• Compliance &amp; Documentation: Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions appropriately.&nbsp;</p><p>• Data, Reporting &amp; HR Systems: Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.&nbsp;</p><p>• Employee Relations &amp; Advisory Support: Provide first-level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.&nbsp;</p><p>• Cross-functional Collaboration: Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.&nbsp;</p><p>• Process Improvement: Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee-focused HC processes.&nbsp;</p><p>• Delivery Excellence: Manage multiple priorities with strong follow-through, service mindset and attention to detail, ensuring activities are completed accurately, confidentially and within agreed timelines.&nbsp;</p><p><br></p><p><br></p><p><b>What You’ll Bring&nbsp;</b></p><p><br></p><p><br></p><p>• Years of experience: 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and / or employee lifecycle processes, preferably within a professional services, multinational or regional environment.&nbsp;</p><p>• Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field.&nbsp;</p><p>• Human Capital knowledge: Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.&nbsp;</p><p>• Payroll background: Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.&nbsp;</p><p>• Government relations knowledge: Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.&nbsp;</p><p>• Compliance mindset: Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.&nbsp;</p><p>• Soft skills: Strong communication, stakeholder management, problem-solving, organisation and follow-up skills, with a collaborative and solutions-focused approach.&nbsp;</p><p>• Language skills: Proficiency in English, written and spoken; Arabic is a plus.&nbsp;</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>What You ll Bring</b></p><ul><li><b>Years of experience:</b> 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and / or employee lifecycle processes, preferably within a professional services, multinational or regional environment.</li><li><b>Education:</b> Bachelor s degree in Human Resources, Business Administration, Psychology, Management or a related field.</li><li><b>Human Capital knowledge:</b> Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.</li><li><b>Payroll background:</b> Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.</li><li><b>Government relations knowledge:</b> Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.</li><li><b>Compliance mindset:</b> Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.</li><li><b>Soft skills:</b> Strong communication, stakeholder management, problem-solving, organisation and follow-up skills, with a collaborative and solutions-focused approach.</li><li><b>Language skills:</b> Proficiency in English, written and spoken; Arabic is a plus.</li></ul>

<p>Ensures the timely performance of the HR aspects of the grievance process including, but not limited to, reviewing, fact-finding, analyzing and preparing drafts and recommendations on complaints, staff cases, conflicts, grievances, requests for review, appeals, breaches and other staff related issues in accordance with established staff regulations, rules, directives, other issuances and procedures. Manages end-to-end the petitions/complaints process, ensuring that adequate study is undertaken, a fair recommendation and written reply to the petitioner s request have been met within quality standards and time frames; provides evidence and materials to support recommendations and keeps up-to date records. Supports the Head, Field Human Resources Office and other officers in staff-management relations; provides background briefings and proposes positions on issues related to staff-management relations; supports processes of informal and formal consultation with Staff Representative Bodies; provides secretariat and liaison support for relations between management and staff representatives. Assists in the provision of technical advice and policy guidance to the Head, Field Human Resources Office and Officers or managers in the field on disputes, grievances, issues of conduct and underperformance; assists in the provision of policy and procedural advice and recommendations to the Head, Field Human Resources Office, especially on misconduct and abusive conduct; assists in the provision of advice and guidance to managers on code of conduct, grievances, rights, duties and responsibilities. Provides information to the Department of Legal Affairs on appeals from Field staff, as necessary; follows up on appeals, implementation of judgments and settlements of cases; liaises with headquarters on matters related to Field staff cases; provides HQ, Field Legal Office and Field Investigations Office with staff members personnel history, files, documents and any other necessary information. Maintains and ensures consistency in imposing disciplinary measures; receives and reviews disposition of allegations of misconduct in light of a staff member s personnel history and assists the HFHRO in recommending proportionate disciplinary measures or other actions; ensures the implementation of disciplinary measures or case closure, including management intervention, for cases at the field level. Acts as secretary of the field office s Decision Review Committee, including preparing its agenda, receiving decision review requests, and collecting all necessary data for reviews; prepares initial background summaries on all received requests to be reviewed by the committee and drafts responses for DUA. Conducts awareness sessions on the Agency s Rules and Regulations, disciplinary measures system, procedure for raising complaints, grievances and appeals; responds to staff members inquiries regarding procedures for submitting complaints or initiating formal disputes with the Agency. Performs other duties as may be assigned by the supervisor.</p><p><strong>Competencies</strong><br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition, the following competencies apply.</p><ul><li>Analyzing</li><li>Planning and Organizing</li><li>Learning and Researching</li><li>Relating and Networking</li><li>Coping with Pressure and Setbacks</li><li>Proven ability to deal with confidential and sensitive issues with a high degree of tact and discretion.</li><li>Knowledge of conflict resolution techniques</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong> - A university degree from an accredited educational institution in law, industrial/labour/employee relations, business or public administration, human resources management, organizational development or a related discipline.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>You are required to have at least five years of progressively responsible relevant professional experience in human resources management, preferably in employee relations or law in an international, governmental or commercial organization. You are required to have a university degree from an accredited educational institution in law, industrial/labour/employee relations, business or public administration, human resources management, organizational development or a related discipline. You are required to have an experience in the interpretation and application of staff regulations, rules, policies and procedures. You are required to have an experience in using various Microsoft Applications such as Excel, Access, Word, PowerPoint and other related applications.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p> <strong>Job Purpose</strong> </p> <p>Contributes to fostering a motivating work environment and culture across the Bank and its overseas branches, encouraging employee engagement, creativity, and initiative. This is achieved through participation in the development of employee programs and social engagement activities, as well as collaboration with relevant stakeholders to enhance the employee experience in accessing and utilizing services provided by various Human Resources functions. These efforts aim to strengthen employee commitment, satisfaction, and sense of belonging across the Bank and its overseas branches.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Implements the work plans of the Employee Engagement and Belonging Unit in alignment with the overall Human Resources strategy. Continuously reviews and updates these plans in response to changing circumstances, requirements, and developments, as well as the recommendations of the direct supervisor.</li> <li>Participates in developing multiple communication channels to ensure transparent sharing of information, news, and events with Bank employees. This includes, but is not limited to, the Bank s strategy, objectives, achievements, survey results, and other relevant information, in coordination with the direct supervisor.</li> <li>Conducts employee meetings and organizes meetings, conferences, and other engagement sessions on a regular basis, in coordination with the direct supervisor, to facilitate direct and transparent communication with employees, provide them with the necessary information, and obtain their feedback through open dialogue, Q&amp;A sessions, closed-group meetings, brainstorming sessions, and other appropriate engagement techniques.</li> <li>Prepares and issues periodic employee newsletters in coordination with the direct supervisor.</li> <li>Measures, analyzes, and prepares periodic reports related to employee engagement and belonging by utilizing appropriate data collection and analysis methods and tools, including statistical surveys, employee satisfaction surveys, eNPS, and other modern measurement techniques. Ensures that the results are linked to overall organizational performance in coordination with the direct supervisor and develops and updates the relevant reporting dashboards accordingly.</li> <li>Participates regularly in reviewing established Human Resources policies, procedures, and systems, and collaborates with relevant stakeholders across HR functions to enhance them in a manner that improves the employee experience and sense of belonging and increases employee satisfaction with HR services.</li> <li>Proposes and develops programs aimed at enhancing employee engagement and sense of belonging, in coordination with the direct supervisor.</li> <li>Implements work plans designed to foster a positive, engaging, and motivating work culture and environment that supports increased productivity. This includes developing, updating, and promoting positive organizational programs, values, and desired behavioral practices across the organization, documenting recommendations and submitting them to the direct supervisor.</li> <li>Participates in developing an organization-wide Employee Value Proposition (EVP) that reflects the Bank s culture and the benefits and value offered to employees.</li> <li>Organizes campaigns, events, and interactive engagement activities, in coordination with the direct supervisor, aimed at encouraging and reinforcing positive employee values and behaviors and creating a healthy work environment that supports the achievement of organizational objectives and enhances productivity.</li> <li>Conducts exit interviews, analyzes the underlying reasons and findings, develops relevant recommendations, and submits them to the direct supervisor in a manner that supports the Bank in identifying and addressing workplace-related issues and improving employee retention rates.</li> <li>Follows up on the implementation of onboarding programs for new employees and ensures their effective integration and adaptation into the work environment, thereby enabling them to meet their assigned objectives and perform their responsibilities with the required level of effectiveness and efficiency.</li> <li>Serves as a primary or alternate member of the duly established Business Continuity Plan and Emergency Response Teams and performs all duties assigned under the plan to minimize the impact of crises and ensure the restoration of operations as quickly as possible.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Skills and Competencies</strong> </p> <ul> <li>Bachelor s degree in Business Administration, Management Sciences, or a related field.</li> <li>Minimum of 5 years of relevant professional experience.</li> <li>Proficiency in the English language, both written and spoken.</li> <li>Thorough knowledge of Human Resources systems, policies, and procedures.</li> <li>Good knowledge of internal and external regulations, procedures, and their updates governing the work.</li> <li>Proficiency in computer applications and the ability to work effectively with various systems and applications.</li> <li>Strong communication and interpersonal skills.</li> <li>Strong negotiation and persuasion skills.</li> <li>Strong analytical skills.</li> <li>Ability to work effectively as part of a team.</li> <li>Strong planning and organizational skills.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Contributes to fostering a motivating work environment and culture across the Bank and its overseas branches, encouraging employee engagement, creativity, and initiative.<br> This is achieved through participation in the development of employee programs and social engagement activities, as well as collaboration with relevant stakeholders to enhance the employee experience in accessing and utilizing services provided by various Human Resources functions.<br> These efforts aim to strengthen employee commitment, satisfaction, and sense of belonging across the Bank and its overseas branches.<br> Key Responsibilities Implements the work plans of the Employee Engagement and Belonging Unit in alignment with the overall Human Resources strategy.<br> Continuously reviews and updates these plans in response to changing circumstances, requirements, and developments, as well as the recommendations of the direct supervisor.<br> Participates in developing multiple communication channels to ensure transparent sharing of information, news, and events with Bank employees.<br> This includes, but is not limited to, the Bank’s strategy, objectives, achievements, survey results, and other relevant information, in coordination with the direct supervisor.<br> Conducts employee meetings and organizes meetings, conferences, and other engagement sessions on a regular basis, in coordination with the direct supervisor, to facilitate direct and transparent communication with employees, provide them with the necessary information, and obtain their feedback through open dialogue, Q&amp;A sessions, closed-group meetings, brainstorming sessions, and other appropriate engagement techniques.<br> Prepares and issues periodic employee newsletters in coordination with the direct supervisor.<br> Measures, analyzes, and prepares periodic reports related to employee engagement and belonging by utilizing appropriate data collection and analysis methods and tools, including statistical surveys, employee satisfaction surveys, eNPS, and other modern measurement techniques.<br> Ensures that the results are linked to overall organizational performance in coordination with the direct supervisor and develops and updates the relevant reporting dashboards accordingly.<br> Participates regularly in reviewing established Human Resources policies, procedures, and systems, and collaborates with relevant stakeholders across HR functions to enhance them in a manner that improves the employee experience and sense of belonging and increases employee satisfaction with HR services.<br> Proposes and develops programs aimed at enhancing employee engagement and sense of belonging, in coordination with the direct supervisor.<br> Implements work plans designed to foster a positive, engaging, and motivating work culture and environment that supports increased productivity.<br> This includes developing, updating, and promoting positive organizational programs, values, and desired behavioral practices across the organization, documenting recommendations and submitting them to the direct supervisor.<br> Participates in developing an organization-wide Employee Value Proposition (EVP) that reflects the Bank’s culture and the benefits and value offered to employees.<br> Organizes campaigns, events, and interactive engagement activities, in coordination with the direct supervisor, aimed at encouraging and reinforcing positive employee values and behaviors and creating a healthy work environment that supports the achievement of organizational objectives and enhances productivity.<br> Conducts exit interviews, analyzes the underlying reasons and findings, develops relevant recommendations, and submits them to the direct supervisor in a manner that supports the Bank in identifying and addressing workplace-related issues and improving employee retention rates.<br> Follows up on the implementation of onboarding programs for new employees and ensures their effective integration and adaptation into the work environment, thereby enabling them to meet their assigned objectives and perform their responsibilities with the required level of effectiveness and efficiency.<br> Serves as a primary or alternate member of the duly established Business Continuity Plan and Emergency Response Teams and performs all duties assigned under the plan to minimize the impact of crises and ensure the restoration of operations as quickly as possible.<br> Skills and Competencies Bachelor’s degree in Business Administration, Management Sciences, or a related field.<br> Minimum of 5 years of relevant professional experience.<br> Proficiency in the English language, both written and spoken.<br> Thorough knowledge of Human Resources systems, policies, and procedures.<br> Good knowledge of internal and external regulations, procedures, and their updates governing the work.<br> Proficiency in computer applications and the ability to work effectively with various systems and applications.<br> Strong communication and interpersonal skills.<br> Strong negotiation and persuasion skills.<br> Strong analytical skills.<br> Ability to work effectively as part of a team.<br> Strong planning and organizational skills.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><b>JOB SUMMARY</b> Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

<p><strong>Org. Setting and Reporting</strong> UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.</p><p><strong>Supervisor:</strong> The incumbent of this post reports to the Senior Human Resources Officer (International Personnel Services Section).</p><p><strong>Responsibilities</strong> Performs the following actions, and any other actions related to the employment cycle in a timely and accurate manner to ensure that the required client employment status is up to date and related documentation is processed timely for the end payroll result:</p><p>I. Prepares, follows up, and distributes related employment documents such as but not limited to new offers of appointment, letters of appointment, contract extensions, salary increments, promotion letters, transfer letters, certificates of employment, Testimonials, Special leave with/without pay/with half pay, sick leave, separation letters, administrative details and miscellaneous correspondence;</p><p>II. Contacts clients at onboarding and prior to separation to verify accuracy of information and address any questions/concerns;</p><p>III. Ensures proper placement of the above referenced and any related documents in the Official Status File (OSF) and digitally on SharePoint chronologically for documentation and ease of reference as required; ensures that OSF and digital versions for a designated group of clients is always up to date and in good order;</p><p>IV. Assists SHRO (IPSS) in the administration of personnel entitlements as required and ensures compliance with Staff Regulations, Rules and Personnel Directives and issuances;</p><p>Responsible for Payroll and ERP related matters for the International Personnel Section. Assists in the timely completion of HRM and payroll system (REACH) data entry to meet payroll deadlines ensuring the accuracy and timely disbursement of salaries and allowances. Coordinates the resolution of payroll and ERP related issues and serves as the focal point for related processes and transactions.</p><p>Prepares, consolidates and distributes Agency-wide international personnel data, statistics, and management information for audit, management, donor and other reporting requirements, coordinates with SHRO (IPSS) on the provision of any personnel information and reports including submission to entities such as the Chief Executive Board (CEB), UN Board Of Auditors (UNBOA), and Joint Inspection Unit (JIU).</p><p>Monitors Agency wide ePERs completion rate and compliance for international staff, maintains accurate staff information in the ePER system, and provides collated monthly reports to SHRO. Contributes to the enhancement of the eERP and other e-Systems as required.</p><p>Responsible for providing client services to the designated group of clients/offices throughout the employee lifecycle from onboarding to separation in a timely and accurate manner involving appropriate coordination with all required parties including but not limited to the staff member, the Department/Field concerned, HRD management, Finance, Administrative and General Services Support Department, and other agencies (including CIGNA, AETNA (etc) and United Nations Joint Staff Pension Fund (UNJSPF).</p><p>Monitors and administers attendance and leave records for designated groups of clients; updates Annual Attendance Record Cards (ARCs) as applicable, serves as the focal point for e-Leave and provides the required information and reports for annual year-end closure exercise; including leave balance liability reporting for Finance.</p><p>Acts as backup for counterparts or other section staff as required and ensures handover and status report at the end of such assignment;</p><p>Performs other duties as may be assigned by the supervisor.</p><p><strong>Competencies</strong> UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Deciding and Initiating Action Applying Technical Expertise Coping with Pressure and Setbacks Planning and Organizing Relating and Networking</p><p><strong>Desired Candidate Profile</strong></p>A university degree from an accredited educational institution in human resources management public or business administration or a related field. You are required to have at least four years of progressively responsible relevant experience in personnel management, including experience in entitlements administration and servicing in a governmental, international or large commercial organization and client services. Excellent command of spoken and written English is required.

<p><br></p><p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal &amp; External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting &amp; Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><strong>Compliance &amp; Regulatory Management</strong></p><ul><li>Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</li><li>Support internal and external HR audits by ensuring proper documentation and record-keeping.</li><li>Monitor compliance with contractual obligations, probation requirements, and HR procedures.</li><li>Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</li><li>Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</li></ul><p><strong>HR Administration Support</strong></p><ul><li>Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</li><li>Support organization of workshops, trainings, and staff events, including visa and per diem processing.</li><li>Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</li><li>Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</li><li>Support office-level administrative coordination related to HR processes and staff welfare activities.</li><li>Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<p><h4>Job summary<\/h4>\n<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar\/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<\/p>\n\n<h4>Candidate profile<\/h4>\n\n<h4>Education and experience<\/h4>\n<ul>\n<li>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Leading kitchen operations for property<\/h4>\n<ul>\n<li>Leads kitchen management team.<\/li>\n<li>Provides direction for all day-to-day operations.<\/li>\n<li>Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Serving as a role model to demonstrate appropriate behaviors.<\/li>\n<li>Ensures property policies are administered fairly and consistently.<\/li>\n<li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<\/li>\n<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.<\/li>\n<li>Demonstrate new cooking techniques and equipment to staff.<\/li>\n<\/ul>\n\n<h4>Setting and maintaining goals for culinary function and activities<\/h4>\n<ul>\n<li>Develops and implements guidelines and control procedures for purchasing and receiving areas.<\/li>\n<li>Establishes goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Manages department controllable expenses including food cost, supplies, uniforms and equipment.<\/li>\n<li>Participates in the budgeting process for areas of responsibility.<\/li>\n<li>Knows and implements the brand's safety standards.<\/li>\n<\/ul>\n\n<h4>Ensuring culinary standards and responsibilities are met<\/h4>\n<ul>\n<li>Provides direction for menu development.<\/li>\n<li>Monitors the quality of raw and cooked food products to ensure that standards are met.<\/li>\n<li>Determines how food should be presented, and create decorative food displays.<\/li>\n<li>Recognizes superior quality products, presentations and flavor.<\/li>\n<li>Ensures compliance with food handling and sanitation standards.<\/li>\n<li>Follows proper handling and right temperature of all food products.<\/li>\n<li>Ensures employees maintain required food handling and sanitation certifications.<\/li>\n<li>Maintains purchasing, receiving and food storage standards.<\/li>\n<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<\/li>\n<\/ul>\n\n<h4>Ensuring exceptional customer service<\/h4>\n<ul>\n<li>Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<\/li>\n<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<\/li>\n<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<\/li>\n<li>Displays leadership in guest hospitality, exempl<\/p><p><\/p>