IT Support Specialist Jobs - Irbid Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan, launch, and manage paid digital campaigns (social media ads, search ads) within the allocated budget. Manage day-to-day posting and community engagement across the company's social media channels. Build and send email marketing campaigns and newsletters to clients and prospects. Monitor campaign performance using analytics tools and report on key metrics (reach, leads, conversions, ROI). Coordinate with the Content Creator and Graphic Designer to source assets for campaigns. Stay current on digital marketing trends and recommend new channels or tactics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Marketing, Communications, or related field. 2-4 years of experience in digital marketing, ideally with paid social/search campaign experience. Required Skills Social Media Content Writing Graphic Design Digital &amp; Social Media Writing</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and execute the annual marketing strategy and budget aligned with sales and business objectives.<br>Oversee brand positioning, product marketing, and go-to-market plans for manufactured products.<br>Manage market research, competitor analysis, and customer insights to inform product and pricing decisions.<br>Lead digital marketing, trade shows/exhibitions, catalogues, and B2B client communication materials.<br>Coordinate with Sales, Product Development, and Operations to align marketing activities with production capacity and new product launches.<br>Manage relationships with external agencies, printers, and media/advertising partners.<br>Monitor and report on marketing KPIs (lead generation, brand awareness, campaign ROI) to senior management.<br>Supervise and mentor the marketing team (Digital Marketing Specialist, Content Creator, SEO Specialist, Graphic Designer), coordinating their work into unified campaigns.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Marketing, Business Administration, or related field; Master's degree a plus.<br>6+ years of marketing experience, with at least 2-3 years in a managerial role, ideally in industrial or B2B manufacturing.<br>Required Skills Creative Thinking Leadership Skills Communication Developing Marketing Strategies Commercial Planning Budget Monitoring</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develop and maintain standard costs for raw materials, labor, and overheads. Analyze cost variances (material, labor, overhead) and report findings to the Finance Manager. Support monthly inventory valuation and reconciliation with Operations and the warehouse. Prepare product costing for new products, pricing decisions, and business case analysis. Track production cost trends and flag efficiency or waste issues to Operations. Assist in preparing budget vs. actual cost reports for management review. Support the annual budgeting process with cost forecasts and assumptions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Accounting, Finance, or related field; cost/management accounting certification a plus. 3-5 years of accounting experience, with a focus on cost accounting in a manufacturing environment. Required Skills Attention to Detail Tax Cost Accountant Growth Mindset</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Record and maintain general ledger entries in line with accounting standards and company policy. Reconcile bank statements, petty cash, and inter-company transactions. Support month-end and year-end closing activities, ensuring deadlines are met. Prepare supporting schedules and documentation for financial statements and audits. Assist in preparing budget variance reports for the Finance Manager. Required Skills microsoft Tax Payroll Skills Payment systems Cost Accountant Job Details Location Irbid - Jordan Industry Accounting &amp; Finance Job Type Full-Time Degree Bachelor Experience 2 Nationality Unspecified Login to Apply</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance, Accounting, or related field.</li><li>2-4 years of accounting experience, ideally within a manufacturing or industrial company.</li><li>Required Skills microsoft Tax Payroll Skills Payment systems Cost Accountant</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Responsibilities</strong> </p> <ul> <li>Coordinate day-to-day recruitment activities, shortlisting, interview scheduling, and onboarding for factory staff.</li> <li>Supervise attendance, shift rosters, leave management, and overtime tracking in coordination with production supervisors.</li> <li>Ensure accurate maintenance of employee files, contracts, and HR records in compliance with policy and audit requirements.</li> <li>Handle first-level employee grievances and escalate complex cases to the HR Manager.</li> <li>Support the rollout of training programs, safety inductions, and toolbox talks for new and existing workers.</li> <li>Assist in preparing HR reports (headcount, turnover, absenteeism) for the HR Manager.</li> <li>Monitor compliance with disciplinary procedures and support investigations when required.</li> <li>Coordinate with Finance/Payroll on attendance data feeding into monthly payroll processing.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor's degree in Human Resources, Business Administration, or related field.</li> <li>4-6 years of HR experience, ideally within a manufacturing or industrial setting.</li> <li>Working knowledge of labor law and HR administrative processes.</li> </ul> <div><b> Required Skills </b><br> <ul> <li>Leadership</li> <li>KPIs &amp; HR Metrics</li> </ul> </div> <div> Job Details <br> <ul> <li> Location Irbid - Jordan </li> <li>Industry<br> Human Resources </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 4-6 </li> <li><br></li></ul></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> </div> <div> <div> <strong>Job Description</strong> </div> <div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.</div> <div>We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</div> <div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</div> <div> </div> <div> <strong>Career growth and personal development:</strong> </div> <div> </div> <div>This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed.</div> <div> </div> <div>Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</div> <div> </div> <div> <strong>What you will do in this role:</strong> </div> <div> </div> <div>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet.</div> <div> </div> <div> <strong>As a Customer Service Representative on our team, you will:</strong> </div> <ul> <li>Review customer requests and expectations and respond to them according to their needs and situations</li> <li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li> <li>Develop your tech skills and learn how to use software solutions that improve people s lives</li> <li>Champion better brand experiences for our customers and clients</li> <li>Your qualifications:</li> </ul> <div> </div> <div> </div> <div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.</div> <div> </div> <div> <strong>Concentrix is a great match if you:</strong> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Are proficient or bilingual in Arabic and English </li> <li>Are proactive, self-motivated, and solution-oriented </li> <li>Can work rotating and weekend shifts</li> </ul> <div> <strong>It will be a plus if you:</strong> </div> <div> </div> <ul> <li>Have previous experience in Customer Service or Sales</li> <li>Know how to work with helpdesk systems</li> </ul> <div>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</div> <div> </div> </div>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.</p><p>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p>Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p>What you will do in this role:</p><p>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Are proactive, self-motivated, and solution-oriented</li><li>Can work rotating and weekend shifts</li></ul><p>It will be a plus if you:</p><ul><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>Don t meet every requirement? No worries. We re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don t check every box, we encourage you to apply anyway. We ll do our best to match you with the right job, whether it s this one or another role.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver German language training for beginner, intermediate, and advanced learners.<br><br>Improve learners speaking, listening, reading, writing, grammar, pronunciation, and vocabulary.<br><br>Prepare lesson plans, learning materials, exercises, assessments, and practical activities.<br><br>Conduct placement tests and monitor trainee progress.<br><br>Provide practical training in daily German communication, conversation, formal communication, and professional in German.<br><br>Train learners on workplace communication skills such as professional emails, reports, business messages, meeting summaries, and presentations in German.<br><br>Support learners in using German in IT companies, corporate environments, client communication, vendor communication, and project team communication.<br><br>Use interactive teaching methods including role-play, conversations, real workplace scenarios, group activities, and practical assignments.<br><br>Provide feedback on fluency, accuracy, pronunciation, writing style, sentence structure, tone, and professional communication etiquette.<br><br>Maintain training records, attendance, and progress reports when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5 10 years of experience in German language teaching or training.<br><br>Bachelor s degree in German, Languages, Education, Translation, Business Communication, or a related field is preferred.<br><br>Strong fluency in German, including grammar, pronunciation, writing, and formal communication.<br><br>Ability to teach different age groups and proficiency levels.<br><br>Experience in general German, conversational German, and professional/business German.<br><br>Experience in teaching workplace communication, email writing, documentation, reports, and presentation skills is preferred.<br><br>Familiarity with IT company communication, business terminology, and professional work environments is an advantage.<br><br>Excellent classroom management, communication, and presentation skills.<br><br>German language teaching certification is preferred.<br><br>Ability to work onsite in Irbid.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div> <strong>The Job in Summary</strong> </div> <div> </div> <div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client s requirements and Concentrix business strategies.</div> <div> </div> <div> <strong>What is Required from You?</strong> </div> <div> </div> <div>Evaluate online content in conjunction with relevant policies and procedures.</div> <div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.</div> <div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.</div> <div>Escalate violations of client policies using internal tools when needed.</div> <div>Maintain a high level of quality in each case.</div> <div>Achieve monthly KPI s including productivity as part of daily workflow.</div> <div> </div> <div> <strong>What Is The Qualification You Should Have?</strong> </div> <ul> <li>0-2 years of relevant experience preferably in customer service/ call center.</li> <li>Bachelor or Diploma degree in any related field.</li> <li>Basic to Intermediate English language (B1).</li> <li>Basic knowledge in Microsoft office packages.</li> <li>Aware of customer service platforms and tools.</li> </ul> <div> <strong>Our Working Condition?</strong> </div> <div> </div> <div>Work from Office</div> <div>Shifts Based including Weekends and Public Holidays</div> <div> </div> <div> <strong>Why Concentrix?</strong> </div> <div> </div> <div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.</div> <div>We are building an authentic workplace where everyone can develop themselves at their own pace.</div> <div>We aim to empower our Game-Changers to do their best work in flexible environment.</div> <div>We keep learning from each other to provide more value to our people.</div> <div> </div> <div> </div> <div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! </div>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other s success and well-being, proudly united as our game-changers". We're recognized with awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year. We re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.</p><p>Career growth and personal development: This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We ll give you all the training, cutting-edge technologies, and the continuing support you ll need to succeed. Plus, at Concentrix there s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you ve always envisioned.</p><p>What you will do in this role:</p><p>In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will:</p><ul><li>Review customer requests and expectations and respond to them according to their needs and situations</li><li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience</li><li>Develop your tech skills and learn how to use software solutions that improve people s lives</li><li>Champion better brand experiences for our customers and clients</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in any related field</li><li>Are proficient or bilingual in Arabic and English</li><li>Can work rotating and weekend shifts</li><li>Have previous experience in Customer Service or Sales</li><li>Know how to work with helpdesk systems</li></ul><p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you:</p><p>Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it's this one or another role.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Senior Software Engineer</strong></p><p><strong>Overview</strong></p><p>We are seeking a highly skilled Software Engineer with strong backend and full-stack capabilities to join our growing team in Jordan. The ideal candidate brings deep technical expertise, a passion for building scalable systems, and the ability to work within modern cloud‑native environments. This role involves designing, developing, and optimising distributed applications that support mission-critical operations.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Design, develop, and maintain high-quality software solutions using .NET (C#), JavaScript, or TypeScript.</p></li><li><p>Build and enhance microservices-based architectures and distributed systems.</p></li><li><p>Implement and optimise data storage solutions using PostgreSQL, Elasticsearch, and message‑queue technologies.</p></li><li><p>Develop and maintain RESTful APIs and event-driven components.</p></li><li><p>Collaborate with cross-functional teams to deliver secure, scalable, and high-performance applications.</p></li><li><p>Deploy, monitor, and troubleshoot applications in containerised environments using Kubernetes and Docker.</p></li><li><p>Contribute to CI/CD pipelines and ensure smooth, automated delivery processes.</p></li><li><p>Apply strong analytical and problem-solving skills to improve system performance and reliability.</p></li></ul><br><p><strong>Required Qualifications</strong></p><ul><li><p>5+ years of professional software development experience.</p></li><li><p>Strong proficiency in .NET (C#) and hands-on experience with the .NET ecosystem.</p></li><li><p>Solid experience with JavaScript or TypeScript.</p></li><li><p>Proven experience working with microservices and distributed system architectures.</p></li><li><p>Practical knowledge of PostgreSQL, Elasticsearch, and message‑queue technologies (e.g., RabbitMQ, Kafka).</p></li><li><p>Familiarity with Kubernetes, Docker, and modern CI/CD practices.</p></li><li><p>Strong understanding of RESTful API design and event-driven patterns.</p></li><li><p>A performance-driven mindset with attention to detail and optimisation.</p></li></ul><br><br><br><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in computer science, Software Engineering, Computer Engineering, or a related technical field.</p></li><li><p>Master’s degree is a plus but not required.</p></li></ul><br><p><strong>Nice to Have</strong></p><ul><li><p>Experience with React.js or similar modern frontend frameworks.</p></li><li><p>Exposure to biometric devices such as fingerprint scanners, iris scanners, facial recognition systems, or signature‑capture devices.</p></li><li><p>Background in government, security, defence, or border‑control systems.</p></li><li><p>Knowledge of biometric standards such as ISO 19794, NIST, or related frameworks.</p></li></ul><br><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Responsibilities</strong> </p> <ul> <li>Develop and implement HR strategy, policies, and annual workforce plans aligned with production and business objectives.</li> <li>Oversee recruitment and selection for all levels, from shop-floor operators to supervisory and technical staff.</li> <li>Own the compensation and benefits framework, including salary benchmarking, incentive schemes, and shift/overtime pay structures.</li> <li>Ensure full compliance with labor law, occupational health and safety regulations, and industrial relations requirements.</li> <li>Lead performance management, succession planning, and leadership development programs across departments.</li> <li>Manage employee relations, grievance handling, and where applicable, liaison with worker representatives or unions.</li> <li>Oversee HR budget, headcount planning, and workforce cost control in coordination with Finance.</li> <li>Drive employee engagement, retention, and culture initiatives suited to an industrial/manufacturing workforce.</li> <li>Report HR metrics (turnover, absenteeism, time-to-hire, training hours) to senior management on a regular basis.</li> </ul> <p> <strong>Qualifications</strong> </p> <ul> <li>Bachelor's degree in human resources, Business Administration, or related field; HR certification (SHRM-CP, CIPD, or equivalent) preferred.</li> <li>8+ years of progressive HR experience, with at least 3 years in a managerial role within a manufacturing or industrial environment.</li> <li>Strong knowledge of local labor law and occupational health &amp; safety standards.</li> <li>Proven experience managing HR for a multi-shift, blue-collar and white-collar mixed workforce.</li> </ul> <div><b> Required Skills <br> </b><ul> <li>Human Resources</li> <li>Leadership Skills</li> <li>Payroll Skills </li> </ul> </div> <div> Job Details <br> <ul> <li> Location Irbid - Jordan </li> <li>Industry<br> Human Resources </li> <li> Job Type Full-Time </li> <li> Degree Bachelor </li> <li>Experience 8+ </li> <li>Nationality<br></li></ul></div></div></section>