IT Jobs in Jordan
427 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Role <br> <p><span>We are looking for a highly motivated and passionate candidate to be </span><span>responsible for leading a client-facing (mobile apps) technical track — in the design, development, and sustained delivery of Zain Jordan's Advanced Business Mobile Applications. Owns their track end-to-end, from architectural decisions and hands-on engineering through to code quality, testing, and documentation, operating with a high degree of autonomy while working in close coordination with the other teams and under the overall technical direction of the Division Leader.</span></p><br><p><span>Main Responsibilities, will include but will not be limited to:</span></p><br><ul><li><p><span>Own and lead the full technical delivery of the client-facing mobile applications track, taking end-to-end accountability for architecture, implementation quality, and on-time delivery across the Flutter mobile and web client layer</span></p><br></li><li><p><span>Design, develop, and maintain all components within the client track, including client-side real-time communication flows, SDK integration, Arabic RTL UI, native Android/iOS components, and the supporting client-side data and state management layers.</span></p><br></li><li><p><span>Ensure the client track meets all enterprise-grade non-functional requirements, including platform security standards (AES-256 encryption, secure token handling, hardware-backed keystores), performance and responsiveness targets, and device and OS compatibility requirements across the supported Android and iOS landscape.</span></p><br></li><li><p><span>Collaborate actively to define and align on cross-cutting concerns — including API contracts, authentication flows, real-time event delivery, error handling strategies, and shared architectural decisions — ensuring the client layer integrates seamlessly with back-end services into a unified platform.</span></p><br></li><li><p><span>Establish and enforce track-level engineering standards — including coding conventions, component design patterns, test coverage expectations, and CI/CD pipeline discipline — to maintain a consistent, high-quality, and maintainable client codebase.</span></p><br></li><li><p><span>Participate in sprint planning, backlog refinement, and technical design sessions, providing accurate effort estimates, surfacing track-specific dependencies, and flagging risks or blockers early.</span></p><br></li><li><p><span>Produce and maintain clear, thorough technical documentation for all components within the assigned track — covering integration patterns, API specifications, deployment procedures, and configuration guides — to support knowledge transfer and long-term platform maintainability.</span></p><br></li></ul> <br> <br><br> What We Need From You <br> <p><span>To be shortlisted for this position, you will need to comply with all of the below requirements:</span></p><br><ul><li><p><span>Holds a bachelor degree in Information Technology</span><span> or any related field</span></p><br></li><li><p><span>Preferred: 2 years of relevant experience.</span></p><br></li><li><p><span>Preferred having a Certification or formal training in Flutter/Dart development (e.g., Google-endorsed Flutter training programs, Flutter Certified Application Developer courses).</span></p><br></li><li><p><span>Android development certification or training (e.g., Kotlin/Android courses from Google Developers; note Google's Associate Android Developer certification has been discontinued, so accredited training is the realistic ask).</span></p><br></li></ul> <br> <br><br> About US <br> <p>We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. </p><br><p>If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.</p><br> <br> <br> </div>
<p><h4>Position summary</h4>
<p>Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance. Enter commands and activate controls on computer and peripheral equipment. Resolve non-routine problems with hardware, software, or guest room internet access. Analyze, recommend, and implement process improvements. Maintain inventory of technology devices. Maintain PBX/telephone switchboard systems and associated hardware. Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees.</p>
<p>Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Enter and locate information using computers and/or Point of Sale (POS) systems. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<h4>About us</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With team members located around the world, and a rich legacy spanning more than 50 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. NOTE: This position is contingent upon award of work.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Minimum three years of experience supporting Government, military, corporate, commercial, or other complex travel operations, including reviewing, coordinating, or processing official or business travel requirements.</li><li>Knowledge of DoD official travel processes and the relationship between the traveler, supported command, CTO, DTS, TMC, and other travel stakeholders.</li><li>Working knowledge of travel authorization, reservation, itinerary, fare, and ticketing processes sufficient to validate travel requirements and coordinate effectively with a TMC or ticketing provider.</li><li>Ability to independently review detailed travel packets and supporting documentation for completeness, accuracy, consistency, and compliance before ticketing.</li><li>Ability to interpret and apply travel policies, procedures, entitlement requirements, and regulatory guidance with strong attention to detail and quality assurance.</li><li>Ability to explain travel entitlements, documentation requirements, and policy requirements clearly to travelers and supported organizations.</li><li>Ability to manage and prioritize multiple routine, short-notice, emergency, time-sensitive, and mission-critical travel requirements in an operational environment.</li><li>Ability to work effectively with military, civilian, contractor, Government, and commercial travel personnel.</li><li>Ability to maintain confidentiality and appropriately handle sensitive traveler information.</li><li>Strong customer service, communication, problem-solving, and organizational skills.</li><li>Proficiency with Microsoft Office applications and standard business systems.</li><li>Ability to meet and sustain all applicable medical, deployment, and theater-entry requirements for Jordan.</li><li>Successful results of preemployment screenings, including federal background check, MVR, and drug screen.</li><li>Comply with the company's drug and alcohol policy.</li></ul><p>Preferred qualifications</p><ul><li>Previous experience supporting a DoD Commercial Travel Office (CTO), military Passenger Travel Office, Travel Management Company (TMC), SATO/CWTSatoTravel, or other Government travel program.</li><li>Experience with the Defense Travel System (DTS), including review of travel authorizations and supporting documentation.</li><li>Working knowledge of the Joint Travel Regulations (JTR), Defense Travel Management Office (DTMO) policies, Fly America Act, and other Federal or DoD travel requirements.</li><li>Experience determining or validating travel entitlements and allowances for military or DoD civilian travelers.</li><li>Experience supporting PCS, TDY, Emergency Leave, COT Leave, and other official military travel.</li><li>Experience preparing or validating Government Cost Worksheets (GCWs).</li><li>Experience with Centrally Billed Accounts (CBA) and Individually Billed Accounts (IBA).</li><li>Experience coordinating with a TMC, commercial airlines, and other travel service providers.</li><li>Experience with a Global Distribution System (GDS), such as Sabre, Amadeus, Apollo, or equivalent.</li><li>Experience supporting deployed, OCONUS, CENTCOM, or other military operations.</li><li>Prior experience supporting operations in Jordan or the Middle East.</li></ul>
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Networking & Security is responsible for designing, positioning, and supporting enterprise networking and security solutions for customers across the region. The role acts as a trusted technical advisor throughout the sales lifecycle, supporting opportunity qualification, solution design, technical presentations, and customer engagement activities.</p>
<p>Working closely with sales, security, and delivery teams, the engineer develops scalable, secure, and high-performance infrastructure solutions aligned with customer business and technical requirements. The role also contributes to strategic solution positioning, technical leadership, and the continuous enhancement of ZainTECH’s networking and security capabilities.</p>
<h4>Responsibilities</h4>
<p><strong>Solutions architecture & presales support</strong></p>
<ul>
<li>Design enterprise networking and security solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Low-level designs (LLD)</li>
<li>Technical proposals</li>
<li>Bill of quantities (BOQs)</li>
<li>RFP/RFI responses</li>
</ul>
</li>
<li>Design architectures covering:
<ul>
<li>LAN/WAN infrastructure</li>
<li>Enterprise wireless solutions</li>
<li>SD-WAN</li>
<li>Network security integrations</li>
</ul>
</li>
<li>Support strategic opportunities and complex solution positioning activities</li>
</ul>
<p><strong>Technical advisory & solution positioning</strong></p>
<ul>
<li>Act as a subject matter expert (SME) in networking and security technologies</li>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Lead proof of concepts (PoCs), technical validations, and solution assessments</li>
<li>Perform competitive positioning and vendor comparison activities</li>
<li>Stay updated on emerging technologies, vendor roadmaps, and industry trends</li>
</ul>
<p><strong>Customer engagement & relationship management</strong></p>
<ul>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable and secure technical solutions</li>
<li>Support account teams in developing long-term customer relationships</li>
<li>Contribute to account planning and solution strategy initiatives</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Collaborate closely with sales, security, and delivery teams to ensure successful solution alignment and execution</li>
<li>Support onboarding and technical handover activities to delivery and implementation teams</li>
<li>Participate in customer success and post-sales support initiatives where required</li>
</ul>
<p><strong>Governance, security & best practices</strong></p>
<ul>
<li>Ensure proposed solutions align with customer standards, security requirements, and industry best practices</li>
<li>Recommend improvements to network availability, scalability, and security posture</li>
<li>Support the implementation of secure networking and segmentation practices</li>
<li>Maintain accurate technical documentation and solution records</li>
</ul>
<p><strong>Technical leadership & knowledge sharing</strong></p>
<ul>
<li>Mentor junior and mid-level engineers across networking and security technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Support technical capability development and certification initiatives within the team</li>
</ul>
<p><strong>Project & procurement support</strong></p>
<ul>
<li>Support project planning, technical reviews, and implementation readiness activities</li>
<li>Assist procurement and commercial teams with product selection and technical validation</li>
<li>Ensure proposed solutions are scalable, compatible, and aligned with customer environments</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology, or a related field</li>
<li>6–10 years of experience in networking, presales, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Routing & switching</li>
<li>Enterprise wireless</li>
<li>SD-WAN</li>
<li>Network infrastructure design</li>
<li>Network security solutions</li>
</ul>
</li>
<li>Hands-on experience with:
<ul>
<li>Cisco networking technologies</li>
<li>Fortinet security solutions</li>
</ul>
</li>
<li>Strong understanding of enterprise and hybrid network architectures</li>
<li>Experience designing secure, scalable, and high-availability networking environments</li>
<li>Experience supporting enterprise or government sector projects is preferred</li>
<li>Strong customer-facing and solution positioning experience</li>
<li>Certifications: Cisco (CCNA / CCNP), Fortinet (NSE 4 or equivalent)</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Networking & Security is responsible for designing, positioning, and supporting enterprise networking and security solutions for customers across the region. The role acts as a trusted technical advisor throughout the sales lifecycle, supporting opportunity qualification, solution design, technical presentations, and customer engagement activities.</p>
<p>Working closely with sales, security, and delivery teams, the engineer develops scalable, secure, and high-performance infrastructure solutions aligned with customer business and technical requirements. The role also contributes to strategic solution positioning, technical leadership, and the continuous enhancement of ZainTECH’s networking and security capabilities.</p>
<h4>Responsibilities</h4>
<p><strong>Solutions architecture & presales support</strong></p>
<ul>
<li>Design enterprise networking and security solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Low-level designs (LLD)</li>
<li>Technical proposals</li>
<li>Bill of quantities (BOQs)</li>
<li>RFP/RFI responses</li>
</ul>
</li>
<li>Design architectures covering:
<ul>
<li>LAN/WAN infrastructure</li>
<li>Enterprise wireless solutions</li>
<li>SD-WAN</li>
<li>Network security integrations</li>
</ul>
</li>
<li>Support strategic opportunities and complex solution positioning activities</li>
</ul>
<p><strong>Technical advisory & solution positioning</strong></p>
<ul>
<li>Act as a subject matter expert (SME) in networking and security technologies</li>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Lead proof of concepts (PoCs), technical validations, and solution assessments</li>
<li>Perform competitive positioning and vendor comparison activities</li>
<li>Stay updated on emerging technologies, vendor roadmaps, and industry trends</li>
</ul>
<p><strong>Customer engagement & relationship management</strong></p>
<ul>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable and secure technical solutions</li>
<li>Support account teams in developing long-term customer relationships</li>
<li>Contribute to account planning and solution strategy initiatives</li>
</ul>
<p><strong>Cross-functional collaboration</strong></p>
<ul>
<li>Collaborate closely with sales, security, and delivery teams to ensure successful solution alignment and execution</li>
<li>Support onboarding and technical handover activities to delivery and implementation teams</li>
<li>Participate in customer success and post-sales support initiatives where required</li>
</ul>
<p><strong>Governance, security & best practices</strong></p>
<ul>
<li>Ensure proposed solutions align with customer standards, security requirements, and industry best practices</li>
<li>Recommend improvements to network availability, scalability, and security posture</li>
<li>Support the implementation of secure networking and segmentation practices</li>
<li>Maintain accurate technical documentation and solution records</li>
</ul>
<p><strong>Technical leadership & knowledge sharing</strong></p>
<ul>
<li>Mentor junior and mid-level engineers across networking and security technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Support technical capability development and certification initiatives within the team</li>
</ul>
<p><strong>Project & procurement support</strong></p>
<ul>
<li>Support project planning, technical reviews, and implementation readiness activities</li>
<li>Assist procurement and commercial teams with product selection and technical validation</li>
<li>Ensure proposed solutions are scalable, compatible, and aligned with customer environments</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Network Engineering, Information Technology, or a related field</li>
<li>6–10 years of experience in networking, presales, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Routing & switching</li>
<li>Enterprise wireless</li>
<li>SD-WAN</li>
<li>Network infrastructure design</li>
<li>Network security solutions</li>
</ul>
</li>
<li>Hands-on experience with:
<ul>
<li>Cisco networking technologies</li>
<li>Fortinet security solutions</li>
</ul>
</li>
<li>Strong understanding of enterprise and hybrid network architectures</li>
<li>Experience designing secure, scalable, and high-availability networking environments</li>
<li>Experience supporting enterprise or government sector projects is preferred</li>
<li>Strong customer-facing and solution positioning experience</li>
<li>Certifications: Cisco (CCNA / CCNP), Fortinet (NSE 4 or equivalent)</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location:</span></strong><span> Amman, Jordan</span></p><br>
<p><strong><span>Job Type:</span></strong><span> Full-time</span></p><br>
<p><strong><span>Hashtag:</span></strong><span> #LI-AA2</span></p><br> <p><strong><span>About Us:</span></strong></p><br> <p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission. </span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented <strong>Analyst, IT SAP ABAP</strong> to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul>
<li><span>Develop structured ABAP programs to support business rules that guide management decisions in SAP functional areas.</span></li>
<li><span>Maintain high standards of software quality within the team by establishing good practices and habits.</span></li>
<li><span>Do the required SAP configuration or customizations related directly with SAP ABAP.</span></li>
<li><span>Analyse business requirements, review existing systems, define the solution, and translate into levels of effort and technical designs</span></li>
<li><span>Perform tuning reports and programs for best performance where needed.</span></li>
<li><span>Maintain appropriate levels of technical and procedural documentation</span></li>
<li><span>Adhere to appropriate departmental procedures and practices (such as auditing requirements, control procedures)</span></li>
<li><span>Interact with Software vendors to solve any technical issues raised if any.</span></li>
<li><span>Performing other duties related to the job as assigned by the direct supervisor </span></li>
<li><span>Ability to identify and communicate issues and risks to his direct manager or end user to facilitate timely resolution</span></li>
<li><span>Plan and executes unit and acceptance testing</span></li>
<li><span>Execute project activities according to project plan and Hikma’s quality standards</span></li>
</ul>
<p><span>Perform Root Cause Analysis of problem tickets and identify opportunities for value enhancement and provide solution</span></p><br> <p><strong><span>Qualifications:</span></strong></p><br> <p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br>
<ul>
<li><strong><span>Minimum:</span></strong><span>B.Sc. degree in Information Technology, Computer Engineering, or relevant functional field</span></li>
<li><strong><span>Preferred: </span></strong><span>SAP ABAP Certificate </span></li>
<li><strong><span>Minimum: 0-1 Years </span></strong></li>
<li><strong><span>Preferred: 1 year in SAP Development</span></strong></li>
</ul> <p><strong><span>Skills:</span></strong></p><br> <ul>
<li><span>Collaboration and Teamwork </span></li>
<li><span>Communication and Influence </span></li>
<li><span>Customer Focus Internal/External </span></li>
<li><span>Planning and Organizing </span></li>
<li><span>Problem Solving/Analysis </span></li>
<li><span>Self-Development </span></li>
<li><span>Managing Technology </span></li>
<li><span>Technical Skills </span></li>
<li><span>Analytical thinking</span></li>
<li><span>Excellent English</span></li>
<li><span>Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint)</span></li>
</ul> <p><strong><span>Learn more about Hikma in Jordan </span></strong><strong><span>hikma-jordan-factsheet-aug-2025-en.pdf</span></strong></p><br>
</div>
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<p><strong>Job Title </strong></p>
<p><strong> </strong>Senior Mobile & Full Stack Developer</p>
<p><strong>JOB SUMMARY</strong></p>
<p>We are looking for a Senior Full Stack Developer with strong mobile application development experience to support the development and continued improvement of our digital platforms.</p>
<p>The role will have a strong focus on developing cross-platform mobile applications using React Native and Flutter, while also contributing to backend services, web applications, APIs, integrations, and databases.</p>
<p>The successful candidate should have at least five years of professional software development experience and be comfortable working across mobile and full-stack environments. Experience with PHP, Laravel, or CodeIgniter is considered an advantage.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p>
<p>1. Mobile and Full Stack Development</p>
<ul>
<li>Design, develop, test, and maintain cross-platform mobile applications using React Native and Flutter.</li>
<li>Develop applications for Android and iOS environments.</li>
<li>Build mobile applications that support offline use, local data storage, synchronization, notifications, and API connectivity where required.</li>
<li>Develop backend services and APIs using Node.js.</li>
<li>Develop and maintain web applications using React and other appropriate JavaScript frameworks.</li>
<li>Integrate mobile and web applications with databases, APIs, and external systems.</li>
<li>Troubleshoot and resolve software defects, synchronization issues, and performance problems.</li>
<li>Maintain and improve existing applications and codebases.</li>
<li>Write clean, maintainable, and well-structured code.</li>
<li>Participate in code reviews and software testing activities.</li>
</ul>
<p>2. Application and Integration Support</p>
<ul>
<li>Develop and maintain REST APIs and system integrations.</li>
<li>Support data exchange between internal and external systems.</li>
<li>Assist with database design, queries, and application data management.</li>
<li>Support application build, release, and deployment activities.</li>
<li>Investigate production issues and support their resolution.</li>
<li>Maintain appropriate technical documentation.</li>
<li>Work closely with product, testing, implementation, and technical teams.</li>
</ul>
<p > </p>
</td>
</tr>
<tr>
<td >
<p><strong>MINIMUM QUALIFICATIONS</strong></p>
<ul>
<li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent professional experience.</li>
<li>Minimum five years of professional software development experience.</li>
<li>Strong experience developing mobile applications using React Native.</li>
<li>Strong experience developing mobile applications using Flutter and Dart.</li>
<li>Strong JavaScript and/or TypeScript development experience.</li>
<li>Experience with Node.js.</li>
<li>Experience with React or similar modern JavaScript frameworks.</li>
<li>Experience developing and consuming REST APIs.</li>
<li>Experience working with relational databases and SQL.</li>
<li>Experience using Git and collaborative development workflows.</li>
<li>Experience publishing or supporting production mobile applications for Android and/or iOS.</li>
</ul>
<p > </p>
<p><strong>DESIRABLE SKILLS</strong></p>
<p><strong>The following would be considered an advantage:</strong></p>
<ul>
<li>Experience developing offline-first applications and synchronization workflows.</li>
<li>PHP development experience.</li>
<li>Laravel or CodeIgniter experience.</li>
<li>Experience with additional JavaScript frameworks.</li>
<li>Familiarity with Docker, CI/CD, and cloud environments.</li>
<li>Experience integrating with third-party systems and APIs.</li>
<li>Experience working on healthcare, supply chain, logistics, or similar operational systems.</li>
</ul>
<p><strong>CORE COMPETENCIES</strong></p>
<ul>
<li>Strong mobile and full-stack development skills.</li>
<li>Strong problem-solving and troubleshooting ability.</li>
<li>Ability to work independently and as part of a team.</li>
<li>Good communication and collaboration skills.</li>
<li>Attention to software quality and maintainability.</li>
<li>Ability to learn and adapt to new technologies and requirements.</li>
</ul>
<p > </p>
</td>
</tr>
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<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 10 % of Time</p>
</td>
</tr>
<tr>
<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
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<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritize safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
<p><strong>Equal Opportunities </strong></p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
<p> </p>
</td>
</tr>
</tbody>
</table>
<div >
<p>Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience. What can we promise you: Youu2019ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience. We want you to help us become better. You will be empowered to drive change and innovate. That we will invest in you. We will give you the opportunity to master your domain and drive excellence.</p><p>As Avertra Corpu2019s Senior JavaScript Engineer , you will be in charge of all duties related to the front-end platform, from developing designs for complicated applications to analyzing code. This includes optimizing applications, ensuring UI/UX feasibility, and implementing API designs and architecture.</p><p>Main Job Responsibilities:</p><ul><li>Lead Front-End Architecture and Design: Design and implement scalable, maintainable, and high-performance front-end architectures. Make strategic decisions on frameworks, libraries, and tools to enhance development efficiency and application performance.</li><li>Mentor and Guide Junior Developers: Provide technical guidance, code reviews, and mentorship to junior team members. Foster a culture of continuous learning and professional growth within the development team.</li><li>Collaborate with Cross-Functional Teams: Work closely with back-end engineers, UX/UI designers, product managers, and other stakeholders to define and implement innovative solutions. Ensure seamless integration of front-end applications with back-end services and APIs.</li><li>Ensure Technical Feasibility and Optimize Performance: Assess the technical feasibility of UI/UX designs and provide feedback for improvements. Optimize applications for maximum speed, scalability, and responsiveness across various devices and platforms.</li><li>Implement and Enforce Coding Standards: Establish and maintain coding best practices and standards to ensure code quality and consistency. Conduct regular code reviews to enforce standards and identify areas for improvement.</li><li>Drive Continuous Improvement and Innovation: Stay updated with the latest industry trends, technologies, and best practices in JavaScript and front-end development. Propose and implement enhancements to existing systems and processes to improve efficiency and product quality.</li><li>Manage Agile Development Processes: Participate actively in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Help the team meet project deadlines and deliver high-quality features by effectively managing tasks and priorities.</li><li>Develop Automated Testing and Deployment Pipelines: Implement automated testing frameworks to ensure software reliability and reduce regression issues. Set up and maintain continuous integration/continuous deployment (CI/CD) pipelines to streamline the deployment process.</li><li>Ensure Security and Compliance: Integrate security best practices into front-end development to protect user data and ensure compliance with relevant regulations. Collaborate with security teams to conduct vulnerability assessments and address security concerns proactively.</li><li>Create and Maintain Documentation: Develop comprehensive documentation for front-end systems, processes, and APIs to facilitate knowledge sharing and onboarding. Ensure that all technical documentation is up-to-date and accessible to relevant team members.</li><li>Analyze and Resolve Complex Technical Issues: Troubleshoot and resolve performance bottlenecks, bugs, and other technical challenges in existing applications. Conduct root cause analysis for recurring issues and implement long-term solutions.</li><li>Coordinate with DevOps and Infrastructure Teams: Work with DevOps engineers to ensure smooth deployment and operation of front-end applications. Assist in managing environments, monitoring application performance, and ensuring high availability.</li></ul><p>Requirements Needed Competencies:</p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li></ul><p>Knowledge, Skills and Abilities:</p><ul><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li></ul><p>Experience:</p><ul><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li></ul><p>Education:</p><ul><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul><p>Travel: Depending on project needs</p><p>Work Schedule: Avertra Jordan office schedule</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong project management and organisational skills. Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li><li>Bacheloru2019s Degree in Computer Science, Software Engineering or Information Technology.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities. </p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value. </p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed. </p><br> <p>ITA is seeking a Client Support Administrator to join the team in Jordan.</p><br>
Responsibilities
<p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Conduct backing up and restoring of hard drives, and perform system crash recoveries.- Implement physical and computer security measures by assigning, modifying, and deleting passwords and privileges. Provide limited software application assistance for commonly used office automation applications sources from standard Air Force infrastructure support contracts.- Ensure systems are kept up-to-date and compliant according to the Air Force Network Operations Center(AFNOSC). Ensure the required Technical Compliance NOTAM (TCNO)security patches are installed. Check files for corruption, perform initial system diagnostics, format drives, and determine available disk space.- Perform all Client Support Administrator duties, as outlined in DoDD 8570.01M. This will additionally include video-teleconference suite administration, network and computer malfunction isolation and repair, computer system software/hardware configuration, and operation of unclassified and classified computer systems.- Be designated as primary unit IT Equipment Custodian. Ensure unit program IT Equipment management compliance in accordance with AFI 23-101.- Be designated as unit Telecommunications Protection/Emissions Security (TEMPEST) Monitor. Ensure compliance with emissions security program requirements, as outlined in DoDD 8100.02.- Train unit personnel on the operations of secure voice communications equipment.- Be designated as unit SharePoint administrator. Modify and maintain the unit’s SharePoint site. Alternate to the TCO (Telephone Communication Officer); duties include managing the installation and maintenance of telephone systems. Provide instruction for the operation and use of secure phones.- Request and coordinate installation and support of communications equipment. Request opening of network trouble tickets with the Communications Focal Point. Unit point of contact for creation and deletion of all network accounts.- Act as unit Information Technology technical advisor and provide support to purchasing agents when new equipment is required for force mission enhancement.- Perform Information Assurance (IA) trainer and program manager duties.- Ensure unit personnel understand network vulnerabilities, limitations, and weaknesses. Act as SIPRNET Account program manager; manage the process of receiving access to Secret electronic data located on secure servers.</p><br>
Qualifications
<p>Candidates must have:</p><br>
<p>- Five (5) years of experience in computer systems administration support.</p><br>
<p>- And maintain DoDD 8570 Technical Compliant IAT Level II certification.</p><br>
<p>- Proficiency in SharePoint Administration functions.</p><br>
<p>- Proficiency in DoD Network Account creation process.</p><br>
<p>- Proficiency in non-secure and secure internet protocol network and equipmentoperations.</p><br>
<p>- A current state and Government Driver’s License.</p><br>
<p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p><em>All employees must successfully pass all medical screening as required per </em>CENTCOM<em> deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul>
<li>Pending criminal or civil charges (including divorce/child custody proceedings)</li>
<li>Felony arrest record</li>
<li>Alcohol related arrest in the last five years</li>
<li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li>
<li>Any type of involvement in hate crimes</li>
<li>History of violence</li>
<li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li>
</ul>
Benefit and Compensation Transparency
<p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br>
<ul>
<li>Medical, dental and vision plans</li>
<li>Life Insurance</li>
<li>Short Term Disability insurance (where applicable)</li>
<li>Voluntary ancillary benefit options</li>
<li>401k retirement benefits with employer matching contributions</li>
</ul>
Application and Employment at ITA International
<p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br>
<p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>
<p>We are looking for an experienced Cyber Security Operations Centre (CSOC) Specialist to join our dedicated team. This role is critical to providing continuous monitoring, proactive threat hunting, and incident response for our partners. The CSOC Specialist will work closely with partners and internal teams to ensure comprehensive protection against security threats based on industry standards. Key Responsibilities Security Monitoring and Threat Detection: Monitor and analyse security events across multiple client environments. Correlate security incidents and log data across diverse infrastructures to identify patterns and potential risks. Escalate identified incidents according to pre-defined protocols and client-specific SLAs. Incident Response and Coordination: Lead initial incident triage, investigation, and response to security incidents, adhering to incident classification and escalation procedures. Collaborate with internal teams and stakeholders for effective incident containment, mitigation, and remediation. Ensure detailed documentation for each incident and assist in root cause analysis and developing actionable recommendations to improve security posture. Threat Intelligence and Advanced Defence: Integrate threat intelligence to proactively identify indicators of compromise (IOCs) and strengthen detection mechanisms. Contribute to proactive threat-hunting efforts, utilizing current threat intelligence feeds and vulnerability data to identify potential risks before they impact clients. Research and track emerging threats relevant to client environments, helping to adjust defences accordingly. Client-Focused Reporting and SLA Management: Maintain compliance with SLAs defined in the MSSP agreement by prioritizing and resolving incidents within specified time frames. Produce partner-specific reports on security activities, incident trends, and performance metrics to support transparent and proactive communication. Assist clients with audits and compliance efforts by providing accurate and thorough incident documentation aligned with NIST, ITIL, and other frameworks. Continuous Improvement and Service Excellence: Participate in fine-tuning detection tools and refining processes to reduce false positives and enhance service quality. Collaborate with the MSSP Service Excellence team to identify opportunities for service improvement, process optimization, and client satisfaction. Stay informed on the latest industry practices, contributing to the continual enhancement of our MSSP service offerings. Collaboration and Knowledge Sharing: Work closely with the other departments in the IT team partners to ensure cohesive incident management and response. Share knowledge and insights with team members, fostering a collaborative environment and mentoring junior engineers as needed. Support client security awareness initiatives, assisting with training and tabletop exercises to improve overall security readiness. What We Offer Collaborative and supportive working environment. Medical & Dental insurance Additional holiday days for length of service Personal Days Mental health & wellbeing platform Learning & Development platform Reward and Recognition Programs Gym Membership Contribution TDM Group Amman Office hours are from Monday to Friday, 10:30 AM-7:00 PM.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience Bachelor s degree in Cybersecurity, Information Technology, Computer Science, or a related field. Experience with Microsoft Sentinel, Microsoft Defender, IDS/IPS, and endpoint detection tools. Familiarity with ITIL processes, NIST standards, and incident response frameworks is highly desirable. Relevant certifications such as CompTIA Security+, Certified SOC Analyst (CSA), or Security Operations Analyst Associate. Skills and Competencies Strong analytical skills and a client-focused approach to managing security incidents. Knowledge of security infrastructure, operating systems, and network protocols. Excellent communication and documentation skills, with the ability to convey technical information clearly to clients. Ability to manage high-pressure situations with a calm, methodical approach.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Tech for People Unlocks the Future</strong><br>
At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.<br>
With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.</p><br><p><strong>Devoteam Culture & Values:</strong></p><br><p>True innovation is born from a powerful culture, fused with meaningful values.</p><br><p><strong>Culture:<br>
Fair and courageous</strong><br>
Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.</p><br><p><strong>Ambition and results</strong><br>
Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.</p><br><p><strong>Learning and innovating</strong><br>
Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.</p><br><p><strong>Caring and sharing</strong><br>
A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.<br>
At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers, </p><br><p><strong>Values:</strong><br>
1. Respect<br>
2. Frankness<br>
3. Passion</p><br><p><br>
Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.<br>
To know more about us, please visit: www.devoteam.com</p><br><br>Job Description<br><p><strong>Job Summary</strong></p><br><p>Support the delivery and customization of ServiceNow solutions while gaining hands-on experience across development, implementation, and platform capabilities. Work alongside experienced consultants on customer projects, pursue ServiceNow certifications, and contribute to documentation, issue resolution, training, and knowledge-sharing activities</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Learn and develop technical skills related to ServiceNow’s various modules and platform capabilities.</li><li>Support customer projects and internal initiatives under the guidance of experienced consultants.</li><li>Complete the ServiceNow certification path and acquire essential platform knowledge.</li><li>Assist in the design, implementation, and customization of ServiceNow cloud-based solutions.</li><li>Gain hands-on experience in ServiceNow development using best coding practices.</li><li>Prepare and maintain technical and design documentation as needed.</li><li>Identify and escalate product issues to the project team.</li><li>Participate in regular team meetings, training sessions, and knowledge-sharing activities.</li></ul><br>Qualifications<br><p><strong>Required Qualifications & Skills</strong></p><br><ul><li>Recent graduates with a background in Computer Science, Information Technology, or a related field.</li><li>Passion for technology, cloud solutions, and IT service management.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work in a team-oriented, fast-paced environment.</li><li>Excellent communication and collaboration skills.</li></ul><p><strong>Soft Skills</strong></p><br><ul><li>Strong communication and presentation skills.</li><li>Strong stakeholder management and interpersonal skills.</li><li>Analytical and problem-solving capabilities.</li><li>Consulting and client-facing mindset.</li><li>Ability to work independently and collaboratively.</li><li>Strong organizational and time-management skills.</li></ul><br>Additional Information<br><p><strong>Language Requirements</strong></p><br><p><strong>English: </strong>Fluent<br>
<strong>Arabic: </strong>Native</p><br><p><strong>Location & Employment Details</strong><br>
Location: Amman, Jordan</p><br><p><strong>Employment Type: </strong>Traineeship</p><br><p><strong>Business Unit: </strong>N Platform</p><br><br><br> </div>
<p>As an IT Support Intern, you will gain hands-on exposure to deskside support, end-user computing, IT service management, and infrastructure troubleshooting in a professional technology environment. This internship is designed as a learning opportunity where you will work under supervision, build foundational technical skills, and support IT teams with day-to-day operational activities.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Learn and apply service management fundamentals, including Incident Management, Problem Management, root cause analysis, and ticket analysis for deskside support equipment.</li><li>Assist with troubleshooting local servers, network devices, and voice infrastructure under the guidance of Network and Server teams.</li><li>Support basic troubleshooting activities using tools and commands such as Ping, Tracert, IPConfig, network commands, DNS validation, and Active Directory Group Policy test outputs.</li><li>Gain exposure to hub room and data center structured cabling standards and support basic coordination activities as directed.</li><li>Support end-user computing devices including desktops, laptops, hard phones, Wi-Fi devices, printers, scanners, biometric devices, and video conferencing equipment.</li><li>Assist with hardware support tasks such as basic diagnostics, device checks, and supervised replacement or configuration activities for approved equipment.</li><li>Learn software troubleshooting for Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive, softphones, antivirus tools, VPN, Wi-Fi configuration, encryption tools, imaging, and firmware updates for deskside devices.</li><li>Support IT teams in documenting issues, observations, and recommended inputs to help evaluate process exceptions.</li><li>Assist with coordination and communication during high-impact or severity incidents, while ensuring real-time updates are shared through appropriate escalation channels.</li><li>Support onboarding activities for new accounts, ramp-up and ramp-down activities, and account movement coordination under supervision.</li><li>Assist with business continuity planning testing and failover readiness by supporting floor checkouts and validation activities.</li><li>Learn site compliance and security practices, including audit readiness related to standards such as COPC and ISO 27001.</li><li>Support IT ticket resolution activities within an ITIL-based framework while learning ticket documentation, prioritization, and closure processes.</li><li>Assist with preparing change request documentation and supporting artifacts as defined by the process.</li><li>Support validation activities such as BitLocker desktop checks, user OU policy validation, and computer OU policy validation.</li><li>Assist with encryption software installation and validation on desktops and laptops to support compliance requirements.</li><li>Contribute to positive IT service experiences by responding professionally, communicating clearly, and supporting operational teams.</li><li>Be open to learning in a 24/7 IT support environment, including rotational shift exposure where legally permitted and aligned to internship requirements.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Currently pursuing or recently completed a Bachelor s degree, diploma, or equivalent program in Computer Science, Information Technology, or a related field.</p><p>0 6 months of exposure to desktop/laptop hardware and software support in a Windows-based PC/LAN environment, or equivalent academic/project experience.</p><p>Foundational knowledge of desktops, laptops, Windows operating systems, basic networking, and common enterprise applications.</p><p>Exposure to tools or concepts such as Citrix client, Microsoft Office, Outlook, VPN, antivirus, imaging, and printer/scanner troubleshooting is helpful.</p><p>Interest in IT service management, Incident Management, Problem Management, and customer-focused technical support.</p><p>Strong willingness to learn, ask questions, document findings, and follow defined processes.</p><p>Good communication, teamwork, attention to detail, and problem-solving skills.</p><p>Ability to work under supervision and follow security, compliance, and confidentiality requirements.</p><p>MCSE or similar certification is preferred but not required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Main Job Responsibilities:</b></p><ul><li>Lead Front-End Architecture and Design:</li><li>Design and implement scalable, maintainable, and high-performance front-end architectures.</li><li>Make strategic decisions on frameworks, libraries, and tools to enhance development efficiency and application performance.</li><li>Mentor and Guide Junior Developers:</li><li>Provide technical guidance, code reviews, and mentorship to junior team members.</li><li>Foster a culture of continuous learning and professional growth within the development team.</li><li>Collaborate with Cross-Functional Teams:</li><li>Work closely with back-end engineers, UX/UI designers, product managers, and other stakeholders to define and implement innovative solutions.</li><li>Ensure seamless integration of front-end applications with back-end services and APIs.</li><li>Ensure Technical Feasibility and Optimize Performance:</li><li>Assess the technical feasibility of UI/UX designs and provide feedback for improvements.</li><li>Optimize applications for maximum speed, scalability, and responsiveness across various devices and platforms.</li><li>Implement and Enforce Coding Standards:</li><li>Establish and maintain coding best practices and standards to ensure code quality and consistency.</li><li>Conduct regular code reviews to enforce standards and identify areas for improvement.</li><li>Drive Continuous Improvement and Innovation:</li><li>Stay updated with the latest industry trends, technologies, and best practices in JavaScript and front-end development.</li><li>Propose and implement enhancements to existing systems and processes to improve efficiency and product quality.</li><li>Manage Agile Development Processes:</li><li>Participate actively in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.</li><li>Help the team meet project deadlines and deliver high-quality features by effectively managing tasks and priorities.</li><li>Develop Automated Testing and Deployment Pipelines:</li><li>Implement automated testing frameworks to ensure software reliability and reduce regression issues.</li><li>Set up and maintain continuous integration/continuous deployment (CI/CD) pipelines to streamline the deployment process.</li><li>Ensure Security and Compliance:</li><li>Integrate security best practices into front-end development to protect user data and ensure compliance with relevant regulations.</li><li>Collaborate with security teams to conduct vulnerability assessments and address security concerns proactively.</li><li>Create and Maintain Documentation:</li><li>Develop comprehensive documentation for front-end systems, processes, and APIs to facilitate knowledge sharing and onboarding.</li><li>Ensure that all technical documentation is up-to-date and accessible to relevant team members.</li><li>Analyze and Resolve Complex Technical Issues:</li><li>Troubleshoot and resolve performance bottlenecks, bugs, and other technical challenges in existing applications.</li><li>Conduct root cause analysis for recurring issues and implement long-term solutions.</li><li>Coordinate with DevOps and Infrastructure Teams:</li><li>Work with DevOps engineers to ensure smooth deployment and operation of front-end applications.</li><li>Assist in managing environments, monitoring application performance, and ensuring high availability.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Needed Competencies:</b></p><ul><li>Strong project management and organisational skills.</li><li>Communication skills and critical thinking.</li><li>Designs and implements software solutions using modular programming principles to create maintainable, reusable, and scalable code.</li><li>Possesses a deep understanding of JavaScript fundamentals, has worked with modern frameworks to build scalable applications.</li></ul><p><br></p><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>Ability to work in an Agile environment.</li><li>Development design patterns knowledge (ex: singleton pattern, interface segregation, KISS, DRY, etc...).</li><li>Demonstrates the ability to decompose complex problems into discrete, loosely-coupled components that can be developed, tested, and maintained independently.</li><li>Mentors junior developers and provides constructive code reviews that improve team capabilities.</li><li>Translates technical concepts for non-technical stakeholders and contributes to product planning discussions.</li><li>Implements security best practices including input validation, authentication, and protection against common vulnerabilities.</li></ul><p><br></p><p><b>Experience:</b></p><ul><li>At least 3-5 years of experience in web technologies, HTML, CSS, and JavaScript.</li><li>Experience with a responsive design for desktop/mobile.</li><li>Extensive HTML/CSS/Javascript coding experience, including Node and React.</li><li>Experience with Typescript.</li><li>Experience with ORMs such as Drizzle, Sequelize, or Prisma.</li><li>Experience working with and building APIs.</li></ul><p><br></p><p><b>Education:</b></p><p>Bachelor’s Degree in Computer Science, Software Engineering or Information Technology.</p><p><br></p><p><b>Travel:</b></p><p><b></b>Depending on project needs</p><p><br></p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced IT Demand Manager to oversee the end-to-end demand management process, ensuring business needs are effectively captured, prioritized, and aligned with organizational strategy and IT capabilities.<br> The ideal candidate will serve as the key link between business stakeholders and IT, driving informed decision-making and enabling successful project delivery.<br> Key Responsibilities Manage the IT demand intake process, ensuring requests are captured, evaluated, and processed efficiently.<br> Partner with business stakeholders to gather, analyze, and document business requirements for IT initiatives and services.<br> Develop, maintain, and communicate the IT demand pipeline, roadmap, and backlog.<br> Facilitate demand prioritization sessions with business and IT leaders to align initiatives with strategic objectives, available capacity, and business value.<br> Collaborate with architecture, infrastructure, application, and delivery teams to assess solution feasibility, effort estimates, resource requirements, and implementation timelines.<br> Monitor and manage the demand backlog, ensuring requests progress through governance and approval processes in a timely manner.<br> Prepare dashboards, reports, and performance metrics to provide visibility into demand status, priorities, and portfolio health.<br> Ensure all demand requests comply with enterprise architecture principles, IT governance policies, and organizational standards.<br> Support investment planning and portfolio decision-making through business case analysis and value assessments.<br> Identify and implement continuous improvements to demand management processes, tools, and governance.<br> Work closely with the PMO, project managers, and delivery teams to ensure a smooth transition from approved demand to project initiation and execution.<br> Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.<br> Proven experience in IT Demand Management, IT Portfolio Management, Business Analysis, or a similar role.<br> Strong understanding of IT governance, project portfolio management, and demand management best practices.<br> Experience facilitating stakeholder workshops and prioritization sessions.<br> Excellent analytical, communication, and stakeholder management skills.<br> Familiarity with Agile, Waterfall, or hybrid delivery methodologies.<br> Experience with demand management, PPM, or ITSM platforms is an advantage.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Design, configure, and deploy VMware virtualization solutions tailored to client needs.<br> Administer and manage VMware vSphere infrastructure, focusing on ESXi hosts and vCenter Server.<br> Maintain and optimize virtual machine templates, snapshots, and clones.<br> Monitor system performance, implementing optimizations for enhanced efficiency.<br> Troubleshoot and resolve technical issues related to the VMware infrastructure.<br> Implement VMware NSX for advanced network virtualization.<br> Work collaboratively with clients and internal teams to devise customized VMware solutions.<br> Document installation procedures and maintain comprehensive technical documentation.<br> Bachelor's degree in Computer Science, Information Technology, or a related field.<br> A minimum of 5 years of relevant experience as a VMware Engineer or in a similar capacity.<br> Proficient in VMware vSphere, ESXi, and vCenter Server.<br> Experience with VMware NSX for network virtualization.<br> Familiar with managing virtual machines, templates, and snapshots.<br> Understanding of backup and disaster recovery strategies for VMware environments.<br> Strong analytical, troubleshooting, and problem-solving skills.<br> Effective communication and teamwork skills.<br> VMware Certified Professional (VCP) certification is a plus.<br></span> </div>
<p>The Software Engineer designs, develops, and maintains software solutions that power Wiley Science Solutions' online products, digital platforms, and scientific information services. This role contributes to the delivery of scalable web applications, SaaS offerings, APIs, and cloud-based platforms that serve researchers, scientists, and enterprise customers worldwide. Working within an Agile, cross-functional environment, the Software Engineer collaborates with Product Managers, Architects, UX Designers, QA Engineers, DevOps Engineers, and fellow developers to build reliable, secure, and user-centric solutions. This role is responsible for delivering high-quality software while continuously improving product capabilities, performance, scalability, and customer experience.</p><p>How You Will Make an Impact</p><strong>Software Development & Delivery</strong><ul><li>Develop new features and enhancements for Wiley Science Solutions' online products, including customer-facing web applications, SaaS platforms, and scientific information services.</li><li>Design, build, and maintain modern, scalable, and secure software solutions using industry-standard frameworks, cloud technologies, and engineering best practices.</li><li>Deliver high-quality code that supports business objectives and creates meaningful value for customers.</li></ul><strong>Technical Implementation</strong><ul><li>Build and maintain full-stack applications and backend services using object-oriented design principles, software design patterns, and modern programming languages.</li><li>Develop and integrate RESTful APIs, microservices, cloud-native services, and data platforms that support scalable and resilient digital products.</li><li>Contribute to modernization initiatives by improving existing architectures, optimizing performance, and reducing technical debt.</li></ul><strong>Quality, Reliability & Engineering Excellence</strong><ul><li>Follow engineering best practices including automated testing, peer code reviews, continuous integration, and secure software development standards.</li><li>Support application reliability, scalability, security, and maintainability through robust testing, monitoring, and troubleshooting practices.</li><li>Participate in root cause analysis and resolution of production issues to ensure a stable customer experience.</li></ul><strong>Cross-Functional Collaboration</strong><ul><li>Partner closely with Product Managers, UX Designers, Architects, QA Engineers, DevOps Engineers, and other stakeholders to deliver business value.</li><li>Participate in technical discussions, solution design sessions, and implementation planning activities.</li><li>Work effectively within distributed global teams, balancing independent ownership with collaborative delivery.</li></ul><strong>Agile Participation & Continuous Improvement</strong><ul><li>Actively contribute to Agile ceremonies including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives.</li><li>Provide accurate estimates and communicate risks, dependencies, and technical challenges proactively.</li><li>Support initiatives that improve team effectiveness, engineering excellence, and delivery predictability.</li></ul><strong>Innovation & Growth</strong><ul><li>Continuously expand technical expertise and stay current with emerging technologies, cloud platforms, AI-enabled capabilities, and modern software development practices.</li><li>Apply software architecture and system design principles to solve complex technical challenges.</li><li>Contribute ideas that improve products, platforms, customer experiences, and engineering efficiency.</li></ul><strong>Customer & Business Impact</strong><ul><li>Develop software solutions that enable researchers, scientists, and enterprise customers to efficiently access, analyze, and manage scientific information.</li><li>Help advance Wiley Science Solutions' strategic objectives by improving product usability, scalability, performance, and customer value.</li><li>Foster strong communication and collaboration across engineering and product teams to support business success.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.</li><li>Experience developing, testing, and maintaining modern software applications.</li><li>Strong understanding of object-oriented programming principles and software design patterns.</li><li>Experience building web applications, backend services, APIs, or distributed systems.</li><li>Knowledge of software development best practices including code reviews, automated testing, and CI/CD processes.</li><li>Experience working within Agile software development environments.</li><li>Strong analytical and problem-solving skills with the ability to troubleshoot technical issues.</li><li>Effective written and verbal communication skills.</li><li>Demonstrated ability to collaborate within cross-functional and distributed teams.</li><li>Experience with modern web technologies including React, Next.js, TypeScript, JavaScript, HTML, and CSS.</li><li>Experience with backend development technologies such as Java, Spring Boot, REST APIs, and Microservices.</li><li>Experience with cloud platforms and services, including AWS.</li><li>Experience with containers and orchestration technologies such as Docker and Kubernetes.</li><li>Knowledge of CI/CD pipelines and DevOps practices.</li><li>Experience working with relational and NoSQL databases.</li><li>Familiarity with cloud-native application development and scalable SaaS platforms.</li><li>Interest in AI-enabled technologies and modern software engineering innovations.</li></ul>
<p>Support the execution of the Bank s innovation strategy by leading the development, implementation, and delivery of innovation initiatives that enhance digital banking services, improve customer experience, and drive operational efficiency. The role is responsible for managing the innovation pipeline, coordinating cross-functional initiatives, conducting market and customer research, and fostering a culture of innovation across the Bank.</p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership & People Management</strong></p><ul><li>Define the Unit s objectives and KPIs in alignment with the Department s strategy.</li><li>Lead, coach, develop, and evaluate Innovation Unit employees to ensure high performance and continuous professional development.</li><li>Monitor attendance, approve leave, allocate resources, and ensure the effective delivery of the Unit s responsibilities.</li><li>Promote collaboration, creativity, accountability, and continuous improvement within the team.</li></ul><p><strong>Innovation Delivery</strong></p><ul><li>Manage the end-to-end execution of innovation initiatives from ideation through implementation and post-launch evaluation.</li><li>Coordinate the development of innovative digital products, services, and customer journeys across the Bank s electronic channels.</li><li>Support the implementation of digital transformation initiatives by identifying opportunities to simplify banking processes and improve customer experience.</li><li>Monitor innovation initiatives to ensure delivery within agreed scope, timelines, quality standards, and budget.</li></ul><p><strong>Market Research & Innovation Development</strong></p><ul><li>Conduct market research, competitor benchmarking, customer analysis, and technology assessments to identify innovation opportunities.</li><li>Monitor global trends in digital banking, fintech, artificial intelligence, open banking, automation, and emerging technologies.</li><li>Prepare business cases, feasibility studies, and recommendations for new innovation initiatives.</li><li>Evaluate customer feedback and business requirements to recommend enhancements to digital products and services.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Coordinate with Retail Banking, Digital Banking, IT, Operations, Risk, Compliance, Marketing, and other business units to successfully deliver innovation initiatives.</li><li>Facilitate workshops and working sessions to identify, evaluate, and prioritize innovation opportunities.</li><li>Support the implementation of customer-centric solutions that improve service quality and operational efficiency.</li></ul><p><strong>Partnership Management</strong></p><ul><li>Coordinate with fintech companies, technology providers, and external partners during the implementation of innovation initiatives.</li><li>Support the evaluation of new technologies and partnership opportunities to enhance the Bank s innovation capabilities.</li><li>Monitor vendor performance and ensure successful delivery of agreed innovation outcomes.</li></ul><p><strong>Innovation Governance & Reporting</strong></p><ul><li>Maintain the innovation pipeline and monitor the progress of innovation initiatives.</li><li>Prepare periodic management reports, dashboards, and presentations highlighting project status, KPIs, risks, achievements, and business impact.</li><li>Ensure innovation initiatives comply with internal policies, regulatory requirements, information security standards, and governance frameworks.</li><li>Identify project risks and recommend mitigation plans.</li></ul><p><strong>Innovation Culture</strong></p><ul><li>Support employee innovation programs, ideation campaigns, and innovation awareness initiatives across the Bank.</li><li>Promote knowledge sharing and innovation best practices across business units.</li><li>Encourage continuous learning and adoption of emerging technologies.</li></ul><p><strong>Business Continuity</strong></p><ul><li>Serve as a Primary or Alternate member of the Bank s Business Continuity Plan (BCP) and officially established emergency response teams, carrying out assigned responsibilities to minimize business disruption during crises.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li><li>Professional certifications in Innovation Management, Digital Transformation, Agile, Product Management, Design Thinking, or Project Management are considered an advantage.</li><li>Minimum of 8 years of relevant experience in Digital Banking, Innovation, Electronic Banking, Product Management, Digital Transformation, or related fields.</li><li>Experience managing cross-functional projects and delivering digital initiatives within the banking sector.</li><li><strong>Skills & Competencies</strong></li><li>Innovation and Design Thinking</li><li>Digital Banking Knowledge</li><li>Product and Service Development</li><li>Project and Portfolio Coordination</li><li>Business Analysis and Problem Solving</li><li>Market Research and Competitive Analysis</li><li>Customer Experience (CX) Awareness</li><li>Stakeholder Management</li><li>Vendor and Partnership Coordination</li><li>Strong Communication and Presentation Skills</li><li>Planning and Organizational Skills</li><li>Analytical and Decision-Making Skills</li><li>Knowledge of Banking Products, Services, and Regulatory Requirements</li><li>Proficiency in Microsoft Office and the Bank s operating systems</li><li>Ability to work effectively under pressure and manage multiple priorities</li></ul>
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p>
<p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p>
<h4>Requirements:</h4>
<h4>Solution architecture & presales leadership</h4>
<ul>
<li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Solution architecture documents</li>
<li>Technical proposals</li>
<li>Bill of materials (BoM)</li>
<li>Compliance matrices</li>
<li>RFP/RFI/RFQ responses</li>
</ul>
</li>
<li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li>
</ul>
<h4>Customer engagement & technical advisory</h4>
<ul>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable infrastructure and end-user solutions</li>
<li>Support opportunity qualification and strategic solution positioning alongside sales teams</li>
<li>Lead proof of concepts (PoCs) and technical evaluation activities</li>
</ul>
<h4>Enterprise infrastructure solutions</h4>
<p>Design and position solutions across:</p>
<ul>
<li>Servers (rack, blade, hyperconverged)</li>
<li>Enterprise storage solutions (SAN, NAS, SDS)</li>
<li>Virtualization platforms</li>
<li>Hyperconverged infrastructure (HCI)</li>
<li>Backup and disaster recovery solutions</li>
<li>Data center modernization initiatives</li>
</ul>
<p>Design high availability and business continuity architectures aligned with customer requirements</p>
<h4>Cloud & platform solutions</h4>
<ul>
<li>Support hybrid cloud and private cloud architecture initiatives</li>
<li>Contribute to container platform discussions including:
<ul>
<li>Kubernetes</li>
<li>OpenShift</li>
</ul>
</li>
<li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li>
</ul>
<h4>End-user computing solutions</h4>
<ul>
<li>Design and support solutions across:
<ul>
<li>VDI and desktop virtualization</li>
<li>Endpoint management (UEM)</li>
<li>Collaboration solutions</li>
<li>Laptops, workstations, and thin clients</li>
<li>OS deployment and lifecycle management</li>
</ul>
</li>
</ul>
<h4>Vendor & cross-functional collaboration</h4>
<ul>
<li>Coordinate with vendors for:
<ul>
<li>Design validation</li>
<li>Technical alignment</li>
<li>Commercial and pricing support</li>
</ul>
</li>
<li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li>
<li>Support customer success initiatives through ongoing technical engagement where required</li>
</ul>
<h4>Technical leadership & knowledge sharing</h4>
<ul>
<li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Contribute to technical standards, reusable templates, and best practice frameworks</li>
<li>Support certification and capability development initiatives within the team</li>
</ul>
<h4>Documentation & best practices</h4>
<ul>
<li>Maintain accurate technical documentation and solution records</li>
<li>Ensure proposed solutions align with customer standards and industry best practices</li>
<li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li>
<li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Enterprise infrastructure and data center technologies</li>
<li>Virtualization and HCI platforms</li>
<li>Backup and disaster recovery solutions</li>
<li>End-user computing and VDI environments</li>
<li>Hybrid cloud and private cloud architectures</li>
</ul>
</li>
<li>Strong architecture, sizing, and infrastructure design capabilities</li>
<li>Good understanding of:
<ul>
<li>Containers and Kubernetes platforms</li>
<li>Automation and orchestration concepts</li>
<li>High availability and disaster recovery architectures</li>
</ul>
</li>
<li>Hands-on or presales experience with one or more of the following vendors and technologies:
<ul>
<li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li>
<li>Nutanix</li>
<li>VMware / Broadcom</li>
<li>Red Hat OS and OpenShift</li>
<li>Veeam / Cohesity</li>
<li>Huawei</li>
<li>Citrix / Omnissa (VDI)</li>
<li>IBM Hardware</li>
</ul>
</li>
<li>Proven experience designing and positioning enterprise data center and end-user solutions</li>
<li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li>
<li>Experience supporting enterprise and government customer engagements is preferred</li>
</ul>
<h4>Certifications (Preferred)</h4>
<ul>
<li>VMware (VCP)</li>
<li>Nutanix (NCP)</li>
<li>Dell Technologies certifications</li>
<li>Veeam, Cohesity, or backup-related certifications</li>
<li>Red Hat certifications</li>
<li>Oracle Hardware certifications</li>
<li>Huawei certifications</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>The Senior Presales Engineer – Enterprise & End-User Solutions is responsible for designing, positioning, and supporting enterprise infrastructure and end-user computing solutions for customers across the region. The role serves as a trusted technical advisor throughout the sales lifecycle, supporting strategic customer engagements, solution architecture, technical proposals, and solution validation activities.</p>
<p>Working closely with sales, vendors, and delivery teams, the engineer develops scalable, secure, and modern infrastructure solutions aligned with customer business and technical requirements. The role focuses on enterprise infrastructure, virtualization, hybrid cloud, end-user computing, and business continuity solutions while supporting digital transformation and data center modernization initiatives.</p>
<h4>Requirements:</h4>
<h4>Solution architecture & presales leadership</h4>
<ul>
<li>Lead the design and positioning of enterprise infrastructure and end-user computing solutions aligned with customer requirements and business objectives</li>
<li>Develop:
<ul>
<li>High-level designs (HLD)</li>
<li>Solution architecture documents</li>
<li>Technical proposals</li>
<li>Bill of materials (BoM)</li>
<li>Compliance matrices</li>
<li>RFP/RFI/RFQ responses</li>
</ul>
</li>
<li>Lead solution sizing, architecture validation, and technical assessments for complex customer environments</li>
</ul>
<h4>Customer engagement & technical advisory</h4>
<ul>
<li>Conduct customer workshops, technical presentations, demonstrations, and architecture discussions</li>
<li>Engage with enterprise and government customers to understand business and technical requirements</li>
<li>Translate customer challenges into scalable infrastructure and end-user solutions</li>
<li>Support opportunity qualification and strategic solution positioning alongside sales teams</li>
<li>Lead proof of concepts (PoCs) and technical evaluation activities</li>
</ul>
<h4>Enterprise infrastructure solutions</h4>
<p>Design and position solutions across:</p>
<ul>
<li>Servers (rack, blade, hyperconverged)</li>
<li>Enterprise storage solutions (SAN, NAS, SDS)</li>
<li>Virtualization platforms</li>
<li>Hyperconverged infrastructure (HCI)</li>
<li>Backup and disaster recovery solutions</li>
<li>Data center modernization initiatives</li>
</ul>
<p>Design high availability and business continuity architectures aligned with customer requirements</p>
<h4>Cloud & platform solutions</h4>
<ul>
<li>Support hybrid cloud and private cloud architecture initiatives</li>
<li>Contribute to container platform discussions including:
<ul>
<li>Kubernetes</li>
<li>OpenShift</li>
</ul>
</li>
<li>Support automation and orchestration solution positioning with foundational knowledge of cloud-native technologies</li>
</ul>
<h4>End-user computing solutions</h4>
<ul>
<li>Design and support solutions across:
<ul>
<li>VDI and desktop virtualization</li>
<li>Endpoint management (UEM)</li>
<li>Collaboration solutions</li>
<li>Laptops, workstations, and thin clients</li>
<li>OS deployment and lifecycle management</li>
</ul>
</li>
</ul>
<h4>Vendor & cross-functional collaboration</h4>
<ul>
<li>Coordinate with vendors for:
<ul>
<li>Design validation</li>
<li>Technical alignment</li>
<li>Commercial and pricing support</li>
</ul>
</li>
<li>Work closely with sales and delivery teams to ensure successful solution alignment and project handover</li>
<li>Support customer success initiatives through ongoing technical engagement where required</li>
</ul>
<h4>Technical leadership & knowledge sharing</h4>
<ul>
<li>Mentor junior and mid-level engineers across enterprise infrastructure technologies</li>
<li>Lead internal technical knowledge-sharing and enablement sessions</li>
<li>Contribute to technical standards, reusable templates, and best practice frameworks</li>
<li>Support certification and capability development initiatives within the team</li>
</ul>
<h4>Documentation & best practices</h4>
<ul>
<li>Maintain accurate technical documentation and solution records</li>
<li>Ensure proposed solutions align with customer standards and industry best practices</li>
<li>Contribute to continuous improvement of technical templates, solution frameworks, and presales processes</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Information Technology, or a related field</li>
<li>7+ years of experience in enterprise infrastructure presales, solution architecture, or system integration environments</li>
<li>Strong expertise in:
<ul>
<li>Enterprise infrastructure and data center technologies</li>
<li>Virtualization and HCI platforms</li>
<li>Backup and disaster recovery solutions</li>
<li>End-user computing and VDI environments</li>
<li>Hybrid cloud and private cloud architectures</li>
</ul>
</li>
<li>Strong architecture, sizing, and infrastructure design capabilities</li>
<li>Good understanding of:
<ul>
<li>Containers and Kubernetes platforms</li>
<li>Automation and orchestration concepts</li>
<li>High availability and disaster recovery architectures</li>
</ul>
</li>
<li>Hands-on or presales experience with one or more of the following vendors and technologies:
<ul>
<li>Dell Technologies (Servers, Storage, VxRail, PowerStore)</li>
<li>Nutanix</li>
<li>VMware / Broadcom</li>
<li>Red Hat OS and OpenShift</li>
<li>Veeam / Cohesity</li>
<li>Huawei</li>
<li>Citrix / Omnissa (VDI)</li>
<li>IBM Hardware</li>
</ul>
</li>
<li>Proven experience designing and positioning enterprise data center and end-user solutions</li>
<li>Strong experience preparing technical proposals, compliance matrices, and customer presentations</li>
<li>Experience supporting enterprise and government customer engagements is preferred</li>
</ul>
<h4>Certifications (Preferred)</h4>
<ul>
<li>VMware (VCP)</li>
<li>Nutanix (NCP)</li>
<li>Dell Technologies certifications</li>
<li>Veeam, Cohesity, or backup-related certifications</li>
<li>Red Hat certifications</li>
<li>Oracle Hardware certifications</li>
<li>Huawei certifications</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Position: Executive Director</b></p><p><b>Sector: Jordanian Universities Network (JUNet)</b></p><p><b>Location: Amman, Jordan</b></p><p><b>Employment Type: Full-Time</b></p><p>The Jordanian Universities Network (JUNet) invites applications for the position of Executive</p><p>Director. JUNet is a non -profit company, serving as the Research and Education Network for</p><p>Jordanian Universities, connecting public universities and national sta keholders through a</p><p>high-performance digital infrastructure. It provides advanced ICT services including high -speed</p><p>internet, datacenter solutions, cybersecurity frameworks, and Microsoft cloud solution s.</p><p>The Executive Director will lead JUNet's operational growth, expand its services, and position</p><p>it as a leading enabler of research, education, and technological innovation both nationally and</p><p>regionally.</p><p><b>Responsibilities:</b></p><p>1. Lead the formulation and execution of JUNet's operational objectives, reporting to the</p><p>Board of Directors.</p><p>2. Directly oversee the three operational sections (IT Infrastructure & Cybersecurity,</p><p>Financial and Administration, and Projects, Partnerships & Planning ) ensuring</p><p>coordinated, efficient service delivery .</p><p>3. Oversee all operational aspects of the network in coordination with the IT Infrastructure</p><p>& Cybersecurity Section, including network engineering, systems engineering, data</p><p>center operations, and cybersecurity .</p><p>4. Establish and manage advanced digital services such as CERT, Internet Peering,</p><p>Routing, Interconnectivity for universities, and Educational Licensing Solutions,</p><p>including Microsoft 365, Azure for Education, and academic licensing management.</p><p>5. Supervise, through the Projects, Partnerships & Planning Section, the planning and</p><p>implementation of projects, proposal development, and documentation, ensuring</p><p>compliance with applicable requirements. Including contracts and legal matters.</p><p>6. Participate in procurement processes and public tenders in accordance with</p><p>Government Procurement Bylaws.</p><p>7. Foster and develop partnerships with local and international stakeholders, including</p><p>universities, ministries, and funding agencies, through Projects, Partnerships &</p><p>Planning Section.</p><p>8. Ensure operational and financial sustainability - in coordination with the Financial and</p><p>Administration Section - through efficient service delivery, financial lifecycle</p><p>Jordanian Universities Network (JUNet) - Job Vacancies Form</p><p>management, cost optimization, and the development of new services and funding</p><p>models.</p><p>9. Engage the Strategic Advisory Council (SAC) for strategic input and recommendations,</p><p>and the Technical Advisory Council (TAC) and Technical Task Forces for technical</p><p>guidance on network, infrastructure, and cybersecurity matter s.</p><p>10. Coordinate with the Executive Secretary on administrative and governance matters, and</p><p>support the Audit and Control function's oversight of JUNet operations.</p><p>11. Represent JUNet in regional forums, promoting Jordan's presence in regional and</p><p>global research and education networks.</p><p>12. Promote JUNet's vision, services, achievements, and strategic initiatives across</p><p>professional networks (e.g., LinkedIn) and social media platforms (e.g., Facebook,</p><p>YouTube), enhancing visibility and engagement with stakeholders.</p><p><b>Candidate Profile:</b></p><p>1. Strong ICT track record in managing national -level digital infrastructure, datacenter</p><p>services, and IT networks, preferably within the higher education or a related secto r.</p><p>2. Strategic thinker with knowledge of ITIL -based service delivery, public tenders, and</p><p>stakeholder engagement across academia, government, and other partners .</p><p>3. Demonstrated ability to lead and coordinate multiple functional teams or sections</p><p>(technical, financial/administrative, and projects/partnerships) toward unified strategic</p><p>goals.</p><p><b>Minimum Qualifications:</b></p><p>1. A bachelor's degree in Information Technology, Computer Engineering, or a closely</p><p>related field. Rating: GOOD.</p><p>2. At least 5+ years of progressively responsible experience in the ICT field and IT</p><p>profession, preferably within the education sector, research institutions, or</p><p>government-affiliated digital transformation initiatives.</p><p>3. Jordanian citizen.</p><p>4. Proven track record in managing equivalent-scale IT businesses or organizations with</p><p>comparable operational structures.</p><p>5. Preferred IT Professional Certificates and Trainings: CCNA, MCSA, CISSP, CEH, CISM,</p><p>CISA, ITIL, or equivalent are a plus.</p><p>Preferred Qualifications:</p><p>1. Familiarity with international IT governance and frameworks .</p><p>2. Experience in managing multi-stakeholder projects in academic or national contexts.</p><p>3. Demonstrated ability to lead multidisciplinary teams and manage organizational</p><p>change.</p><p>4. Demonstrated ability to create and manage taskforce -based projects, including</p><p>engagement with advisory councils and technical task forces.</p><p>Jordanian Universities Network (JUNet) - Job Vacancies Form</p><p><b>Application Process:</b> Qualified candidates are invited to submit the following documents via</p><p>email to:<b> "Please visit JUNet Website"</b></p><p><b><span></span></b></p><p>1. Detailed CV including names and contact details of three professional references.</p><p>2. Cover Letter outlines qualifications, vision, and motivation for applying.</p><p>3. Academic Certificates (Equivalency of foreign academic degrees attested by the Ministry</p><p>of Higher Education and Scientific Research).</p><p>4. Copy of the civil status ID.</p><p><b>Application Deadline: October 10, 2026 at 23:59, Please include "Executive Director - JUNet"</b></p><p><b>in the subject line of your email.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>leadership and Strategic Planning</li><li>ICT Infrastructure Management</li><li>Cybersecurity Governance</li><li>Project Management</li><li>Stakeholder Management</li><li>Business Development</li></ul></div>