Interior Designer Jobs in Jordan
2159 Jobs Found
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Guest Relations Agent is responsible for delivering exceptional and personalized guest experiences throughout the guest journey. You will welcome guests, anticipate their needs, recognize guest preferences, and respond to guest concerns professionally. Working closely with all hotel departments, you will ensure seamless service delivery while fostering guest loyalty by consistently exceeding expectations and maintaining Four Seasons standards.</p>
<h4>What you will do:</h4>
<ul>
<li>Welcome guests warmly and provide a personalized experience throughout their arrival, stay, and departure.</li>
<li>Build meaningful relationships with guests by anticipating their needs and recognizing individual preferences.</li>
<li>Identify VIPs, returning guests, and special occasions, ensuring appropriate amenities and arrangements are coordinated.</li>
<li>Respond promptly to guest requests, inquiries, and concerns, ensuring timely follow-up and resolution.</li>
<li>Handle guest complaints professionally and efficiently, escalating issues when necessary while maintaining a luxury guest experience.</li>
<li>Maintain accurate guest profiles by updating preferences, requests, and special notes in the property management system.</li>
<li>Coordinate with Front Office, Housekeeping, Food & Beverage, Concierge, Engineering, Spa, and other departments to ensure seamless service delivery.</li>
<li>Conduct guest follow-ups and courtesy calls to measure satisfaction and proactively address any concerns.</li>
<li>Arrange special amenities, celebrations, transportation, restaurant reservations, and other guest requests.</li>
<li>Monitor arrivals, departures, and in-house guest activity to identify opportunities for personalized service.</li>
<li>Promote hotel facilities, restaurants, spa services, and local experiences to enhance the guest stay.</li>
<li>Prepare and maintain guest-related records, reports, and handover notes to ensure effective communication between shifts.</li>
<li>Maintain a visible presence in guest areas, proactively engaging with guests to identify opportunities for service enhancement.</li>
<li>Gather and document guest feedback, sharing insights with management to support continuous improvement.</li>
<li>Maintain comprehensive knowledge of hotel services, facilities, promotions, and local attractions to provide personalized recommendations.</li>
<li>Support guest recognition and loyalty initiatives in accordance with brand standards and guest preferences.</li>
<li>Ensure compliance with hotel policies, service standards, guest confidentiality, and all health, safety, and security procedures.</li>
<li>Maintain a professional appearance and represent Four Seasons with courtesy, discretion, and integrity in all guest interactions.</li>
<li>Work collaboratively with colleagues across all departments to achieve departmental and hotel objectives.</li>
<li>Participate in departmental meetings, training sessions, and continuous learning initiatives.</li>
<li>Perform other duties as assigned by management.</li>
<li>Ensure compliance with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>A diploma or bachelor’s degree in Hospitality Management, Hotel Administration, Tourism, or a related field is preferred; equivalent hospitality experience will also be considered.</li>
<li>A minimum of one year of experience in guest relations, front office, concierge, or another guest-facing role is preferred. Experience within a luxury hotel is an advantage, but candidates with relevant customer service experience are welcome to apply.</li>
<li>Excellent guest service and interpersonal skills.</li>
<li>Strong verbal and written communication skills in English; Arabic or additional languages are an advantage.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Ability to remain calm and professional under pressure.</li>
<li>Strong attention to detail and a proactive approach to creating exceptional guest experiences.</li>
<li>Ability to work collaboratively with cross-functional teams.</li>
<li>Flexibility to work rotating shifts, weekends, and public holidays.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full-time job.<br>
Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</p></p><p></p>
<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team. As a Product Operations Lead, you will partner closely with Product Leadership to translate product strategy into scalable operational practices that drive alignment, efficiency, and measurable business outcomes. You will establish and continuously improve product operating models, governance frameworks, and cross-functional processes that enable Product, Engineering, Commercial, Marketing, and Customer-facing teams to work effectively toward shared goals. Acting as a trusted partner to stakeholders across the organization, you will drive collaboration, facilitate informed decision-making through data and insights, and ensure clear communication of product priorities, roadmaps, and outcomes. You will lead product enablement initiatives, support successful product launches and adoption, develop performance metrics and reporting frameworks, and identify opportunities to streamline workflows through process optimization and automation. By championing operational excellence, customer-centricity, and continuous improvement, you will help create an environment where product teams can scale efficiently, deliver value consistently, and maximize the impact of the product portfolio. Help us shape the future of communication by: Leading and continuously improving product operations frameworks, governance, and ways of working across Product teams. Owning and optimizing product planning processes, roadmap reviews, prioritization workflows, and operational cadences. Establishing scalable operational practices that improve alignment, transparency, delivery predictability, and execution quality. Driving standardization of product reporting, KPIs, operational dashboards, and decision-support insights. Identifying operational inefficiencies and implementing process improvements to increase team effectiveness and focus. Promoting adoption of AI tools, automation, and operational best practices to improve workflows, reporting, documentation, and knowledge sharing. Partnering closely with Product, Engineering, Design, Commercial, Customer Success, Support, Presales, and Marketing teams to ensure strong operational alignment. Acting as a central point of coordination between business and product organizations. Facilitating communication of product priorities, roadmap updates, launches, and operational initiatives across stakeholders. Supporting leadership teams with operational insights, strategic reporting, and executive-ready communications. Leading Product Enablement initiatives that help internal teams effectively position, support, and adopt product capabilities. Supporting product launches, feature rollouts, demos, and internal readiness activities. Translating complex product functionality into clear messaging, use cases, enablement materials, and customer value narratives. Partnering with Commercial and Marketing teams to improve product awareness, adoption, and customer engagement. Helping identify and remove adoption barriers impacting internal teams or customers. Synthesizing customer feedback, product analytics, sales insights, and market trends into actionable recommendations. Identifying product usage patterns, operational gaps, and growth opportunities that can influence product strategy and commercial outcomes</p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in Product Operations, Product Management, Product Enablement, Product Marketing, Presales, Solution Consulting, or related roles. Proven experience leading or scaling operational processes within Product or SaaS organizations. Strong understanding of product lifecycle management, product delivery processes, and cross-functional collaboration. Experience working closely with Product, Engineering, and Commercial teams in fast-paced environments. Strong analytical and problem-solving capabilities with the ability to translate insights into actionable outcomes. Excellent communication, facilitation, and stakeholder management skills. Demonstrated ability to drive initiatives independently and influence cross-functional teams. Bachelor s degree or equivalent practical experience. Experience in SaaS or CPaaS environments is a strong advantage.</p><p><strong>Craft and Toolkit:</strong></p><ul><li>Product Operations & Process Optimization</li><li>Strategic Planning & Execution</li><li>Cross-Functional Leadership</li><li>Product Enablement & Adoption</li><li>Operational Excellence & Governance</li><li>Data Analysis & Insight Generation</li><li>Communication & Executive Storytelling</li><li>Stakeholder Management & Influence</li><li>Solutioning & Product Demonstrations</li><li>AI Tools & Workflow Automation</li><li>Customer-Centric Mindset</li><li>Proactive, ownership-driven approach</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Social Media Executive is responsible for managing and growing Four Seasons Hotel Amman's social media presence by creating engaging content, maintaining brand consistency and monitoring performance. You will work closely with the Public Relations & Marketing team to showcase the hotel's exceptional experiences while strengthening our online community and brand awareness.</p>
<h4>What you will do:</h4>
<li>Manage the hotel's day-to-day presence across all social media platforms in line with Four Seasons Brand Guidelines and visual identity.</li>
<li>Plan, create, schedule, and publish engaging social media content that reflects the hotel's luxury positioning and storytelling.</li>
<li>Capture and coordinate photography, videography, and behind-the-scenes content to support campaigns and daily content needs.</li>
<li>Monitor social media channels, respond to comments and messages when appropriate, and escalate guest concerns to the relevant teams.</li>
<li>Track, analyze, and report on social media performance, providing insights and recommendations to optimize engagement and reach.</li>
<li>Collaborate closely with internal departments to highlight hotel experiences, seasonal promotions, events, dining concepts, and special initiatives.</li>
<li>Coordinate with external creative partners and agencies, when applicable, to maximize campaign effectiveness and exposure.</li>
<li>Ensure all content aligns with Four Seasons brand standards, tone of voice, and luxury hospitality positioning.</li>
<li>Act as a brand ambassador both online and offline, representing Four Seasons professionally across all interactions.</li>
<li>Manage and engage with the hotel's social media communities by responding promptly and professionally to comments and direct messages across all Instagram channels, including the Hotel and Restaurant accounts, ensuring daily monitoring and exceptional guest engagement.</li>
<li>Support the management and growth of the hotel's LinkedIn presence by collaborating with the People & Culture team and contributing to employer branding and recruitment-related content initiatives.</li>
<li>Create and manage bilingual social media content, with a primary focus on English while ensuring timely and culturally relevant Arabic content for seasonal campaigns, promotions, and guest communications. Respond to guest inquiries and messages in both English and Arabic with professionalism and accuracy.</li>
<li>Coordinate and manage the hotel's external content creation agency, including planning and organizing photo and video shoots, developing creative concepts and mood boards, overseeing production on-site, and ensuring all content aligns with Four Seasons brand standards, marketing objectives, and visual identity before publication.</li>
<h4>What you bring:</h4>
<li>A degree in Marketing, Communications, Digital Media, or a related field.</li>
<li>Previous experience managing social media platforms, preferably within hospitality, luxury, lifestyle, or a related industry.</li>
<li>Strong understanding of major social media platforms, content trends, and digital marketing best practices.</li>
<li>Excellent copywriting and communication skills with strong attention to detail.</li>
<li>Experience using social media scheduling, analytics, and reporting tools.</li>
<li>Creative mindset with the ability to generate fresh ideas while maintaining brand consistency.</li>
<li>Strong organizational skills with the ability to manage multiple projects and meet deadlines in a fast-paced environment.</li>
<li>Passion for luxury hospitality, storytelling, and creating memorable digital experiences.</li>
<h4>What we offer:</h4>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your leadership and hospitality expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
<h4>Schedule & hours:</h4>
<p>Full-time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<p><h4>About MAG</h4>
<p>MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.</p>
<h4>About the role</h4>
<p>MAG is seeking an experienced and strategic Country Director to lead and represent our WAM programme in Jordan. This is a senior leadership role responsible for providing overall strategic direction, ensuring high quality programme delivery, and strengthening MAG’s presence and partnerships in country.</p>
<p>You will lead the Senior Management Team and be accountable for the effective management, monitoring and evaluation of MAG’s activities. The role brings together strategic, programmatic and operational leadership to ensure the relevance, quality and consistency of delivery across the programme.</p>
<p>You will maintain oversight of financial performance and compliance across a multi grant portfolio, lead on donor engagement and business development, and ensure strong risk management and security oversight in a complex operating environment. The position also plays a key role in building and sustaining relationships with donors, government stakeholders, partners and other actors to support programme impact and continuity.</p>
<p>As Country Director, you will provide strong leadership to a multidisciplinary and multicultural team, fostering a positive, inclusive culture aligned with MAG’s values and ensuring high standards of performance, accountability and safeguarding.</p>
<h4>About the Jordan programme</h4>
<p>Building on MAG’s considerable experience of delivering PSSM interventions globally and elsewhere in the Middle East region, MAG has launched a new project to support the Jordanian Armed Forces’ (JAF) Sustainable Physical Security and Stockpile Management (PSSM), to enhance regional security by reducing at-risk, illicitly proliferated, or indiscriminately used conventional weapons. MAG will work in partnership with the JAF to strengthen their munitions management capacity, enabling implementation of the JAF’s Munitions Infrastructure Master Plan.</p>
<h4>Requirements</h4>
<p>You will bring significant experience working internationally at a senior management level, with a strong track record of leading and directing complex programmes. You will have experience overseeing project implementation, monitoring and evaluation, risk management and contract compliance, alongside strong people management experience leading diverse and geographically dispersed teams.</p>
<p>You will have proven expertise in business development, including programme design, networking and contract negotiations, and experience building effective relationships with donors, government bodies, NGOs and local partners. You will also bring experience managing finance, administrative and HR systems to ensure efficient and compliant programme delivery.</p>
<p>You will have strong financial management skills and experience overseeing multiple grant portfolios, alongside excellent communication, writing and organisational skills. Knowledge of institutional donors such as the EU, UN and government departments is important, as is the ability to represent an organisation confidently and credibly at senior levels.</p>
<p>A good understanding of the wider Middle East context is essential. Experience or knowledge of the Jordan context, weapons and ammunition management programming, or the wider arms control and disarmament sector would be an advantage. An advanced university degree in a relevant field is desirable.</p>
<h4>We’re looking for someone with</h4>
<ul>
<li>Experience of working internationally at senior management level, ideally in the Middle East region</li>
<li>Experience of strategically managing and directing projects including implementation, management, monitoring and evaluation, risk assessment and mitigation and contract compliance</li>
<li>Effective financial management skills, including demonstrated experience of ensuring robust financial management across a multiple grant portfolio and effective oversight of budgets</li>
<li>Knowledge and understanding of relevant institutional donors e.g. EU, UN, government departments</li>
</ul>
<p>Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed.</p>
<p>MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.</p>
<h4>Benefits</h4>
<ul>
<li><strong>Remuneration package:</strong> £56,228 per annum including basic salary and all allowances and this increases with service.</li>
<li><strong>Accommodation:</strong> MAG will provide accommodation in-country.</li>
<li><strong>Leave:</strong> We recognise our staff work hard and need the appropriate time out to stay motivated. You'll have a minimum of six weeks out of the programme per year.</li>
<li><strong>Flights:</strong> MAG provides three international flights home per year.</li>
<li><strong>Insurance:</strong> Internationally contracted, programme based staff are automatically covered by MAG's comprehensive insurance package including personal accident and medical expenses insurance; death by natural causes insurance and access to 24-hour medical assistance.</li>
</ul>
<h4>How to apply</h4>
<p>Please apply by submitting an application detailing your suitability for the role before the closing date of Thursday 21st May 2026.</p>
<p>MAG will support the successful applicant with any visa or work permit required, including application, administration and costs, however applicants will need to be able to obtain these within a reasonable time period to be considered for the role, due to programme needs.</p>
<p>We are happy to provide more details about the role upon request.</p></p><p></p>
<p><h4>About MAG</h4>
<p>MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.</p>
<h4>About the role</h4>
<p>MAG is seeking an experienced and strategic Country Director to lead and represent our WAM programme in Jordan. This is a senior leadership role responsible for providing overall strategic direction, ensuring high quality programme delivery, and strengthening MAG’s presence and partnerships in country.</p>
<p>You will lead the Senior Management Team and be accountable for the effective management, monitoring and evaluation of MAG’s activities. The role brings together strategic, programmatic and operational leadership to ensure the relevance, quality and consistency of delivery across the programme.</p>
<p>You will maintain oversight of financial performance and compliance across a multi grant portfolio, lead on donor engagement and business development, and ensure strong risk management and security oversight in a complex operating environment. The position also plays a key role in building and sustaining relationships with donors, government stakeholders, partners and other actors to support programme impact and continuity.</p>
<p>As Country Director, you will provide strong leadership to a multidisciplinary and multicultural team, fostering a positive, inclusive culture aligned with MAG’s values and ensuring high standards of performance, accountability and safeguarding.</p>
<h4>About the Jordan programme</h4>
<p>Building on MAG’s considerable experience of delivering PSSM interventions globally and elsewhere in the Middle East region, MAG has launched a new project to support the Jordanian Armed Forces’ (JAF) Sustainable Physical Security and Stockpile Management (PSSM), to enhance regional security by reducing at-risk, illicitly proliferated, or indiscriminately used conventional weapons. MAG will work in partnership with the JAF to strengthen their munitions management capacity, enabling implementation of the JAF’s Munitions Infrastructure Master Plan.</p>
<h4>Requirements</h4>
<p>You will bring significant experience working internationally at a senior management level, with a strong track record of leading and directing complex programmes. You will have experience overseeing project implementation, monitoring and evaluation, risk management and contract compliance, alongside strong people management experience leading diverse and geographically dispersed teams.</p>
<p>You will have proven expertise in business development, including programme design, networking and contract negotiations, and experience building effective relationships with donors, government bodies, NGOs and local partners. You will also bring experience managing finance, administrative and HR systems to ensure efficient and compliant programme delivery.</p>
<p>You will have strong financial management skills and experience overseeing multiple grant portfolios, alongside excellent communication, writing and organisational skills. Knowledge of institutional donors such as the EU, UN and government departments is important, as is the ability to represent an organisation confidently and credibly at senior levels.</p>
<p>A good understanding of the wider Middle East context is essential. Experience or knowledge of the Jordan context, weapons and ammunition management programming, or the wider arms control and disarmament sector would be an advantage. An advanced university degree in a relevant field is desirable.</p>
<h4>We’re looking for someone with</h4>
<ul>
<li>Experience of working internationally at senior management level, ideally in the Middle East region</li>
<li>Experience of strategically managing and directing projects including implementation, management, monitoring and evaluation, risk assessment and mitigation and contract compliance</li>
<li>Effective financial management skills, including demonstrated experience of ensuring robust financial management across a multiple grant portfolio and effective oversight of budgets</li>
<li>Knowledge and understanding of relevant institutional donors e.g. EU, UN, government departments</li>
</ul>
<p>Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed.</p>
<p>MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.</p>
<h4>Benefits</h4>
<ul>
<li><strong>Remuneration package:</strong> £56,228 per annum including basic salary and all allowances and this increases with service.</li>
<li><strong>Accommodation:</strong> MAG will provide accommodation in-country.</li>
<li><strong>Leave:</strong> We recognise our staff work hard and need the appropriate time out to stay motivated. You'll have a minimum of six weeks out of the programme per year.</li>
<li><strong>Flights:</strong> MAG provides three international flights home per year.</li>
<li><strong>Insurance:</strong> Internationally contracted, programme based staff are automatically covered by MAG's comprehensive insurance package including personal accident and medical expenses insurance; death by natural causes insurance and access to 24-hour medical assistance.</li>
</ul>
<h4>How to apply</h4>
<p>Please apply by submitting an application detailing your suitability for the role before the closing date of Thursday 21st May 2026.</p>
<p>MAG will support the successful applicant with any visa or work permit required, including application, administration and costs, however applicants will need to be able to obtain these within a reasonable time period to be considered for the role, due to programme needs.</p>
<p>We are happy to provide more details about the role upon request.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.</p><br><p><br><strong>1.Role and responsibilities</strong><br>NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures.</p><br><p><br><strong>Generic responsibilities :</strong><br>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</p><br><p><br>1.Adhere to NRC policies, tools, handbooks and guidelines<br>2.Assist in the implementation of the Shelter programme according to the agreed plan of action<br>3.Implements independently procedures and activities within own function or core competency as delegated<br>4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines.<br>5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team<br>6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work<br>7.Prepare and develop status reports as required by management<br>8.Ensure proper filing of documents<br>9.Promote and share ideas for improvement in your area of expertise</p><br><p><br><strong>Specific responsibilities:</strong><br>These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.</p><br><p><br>• Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.<br>• Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards.<br>• Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules.<br>• Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment.<br>• Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time.<br>• Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task.<br>• Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation.<br>• Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs).<br>• Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures.<br>• Other functions that might be assigned by the supervisor.</p><br><p><br><u>Critical interfaces:</u><br>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p><br><p><br>• Relevant Core Competency implementation staff<br>• Support teams, Finance, HR, Admin and Logistics<br>• Communications staff<br>• Protection staff<br>• M&E department<br>• UNHCR Technical unit</p><br><p><br>Scale and scope of position:<br>Staff: IBV’S<br>Stakeholders: UNHCR, SRAD, INGOs in the camp<br>Budgets: NA<br>Information: NRC Databases, Agresso, Intranet<br>Legal or compliance: Terms of employment</p><br><p><br><strong>2 Competencies:</strong><br>Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p><br><p><br><u>1. Professional competencies</u><br>These are skills, knowledge and experience that are important for effective performance.<br>Generic professional competencies:</p><br><p><br>• Experience from working within technical expertise in a humanitarian/recovery context<br>• Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification<br>• Previous experience from working in complex and volatile contexts<br>• Documented results related to the position’s responsibilities<br>• Some knowledge of English</p><br><p><br><u>Context/ Specific skills, knowledge and experience:</u></p><br><p><br>• B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering.<br>• 1 year of experience</p><br><p><br>2. Behavioural competencies <br>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p><br><p><br>• Handling insecure environment<br>• Planning and delivering results<br>• Managing resources to optimize results<br>• Empowering and building trust<br>• Communicating with impact and respect</p><br><p><br><strong>3 Performance Management</strong><br>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><br><p><br>• The Job Description<br>• The Work and Development Plan<br>• The Mid-term/End-of-trial Period Performance Review Template<br>• The End-term Performance Review Template<br>• The NRC Competency Framework</p><br><p><u>Other: </u><u>Duration and type of contract: until 31 Dec2026- Non renewable </u></p><br><br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Group & Conference Services Manager is a creative and service-oriented professional responsible for coordinating and executing all requirements for conference and group events booked by the Sales and Catering Departments. This role ensures the successful planning and delivery of events by enforcing the terms of sales agreements, guiding meeting planners through the planning process, and communicating client needs and expectations with all hotel departments. The Group & Conference Services Manager leads the team in delivering exceptional guest experiences while achieving departmental financial objectives and ensuring client satisfaction.</p>
<h4>What you will do</h4>
<ul>
<li>Manage the Conference & Groups Services team and oversee daily job requirements.</li>
<li>Achieve conference & groups financial objectives through effective contract execution, upselling, and revenue maximization.</li>
<li>Prepare monthly financial reports, monitor target achievement, and participate in budget preparation in conjunction with the Director of Catering.</li>
<li>Negotiate with clients/guests using creative and attractive menu presentations and event proposals to maximize revenue and fulfill contractual obligations while meeting client needs.</li>
<li>Build strong relationships with clients through trust, professionalism, and personalized service.</li>
<li>Coordinate with Sales and Catering team to ensure optimal utilization of function space and maximize revenues.</li>
<li>Finalize requirements of confirmed bookings while maximizing revenue potential through upselling and ensuring effective written and verbal communication with all departments (Group Resumes, BEOs, and daily reports).</li>
<li>Ensure accuracy of banquet checks and conduct billing reviews upon completion of programs or events.</li>
<li>Overlook the execution of groups and conference events in collaboration with Banquets operation teams; review all function space and ensure client satisfaction at the outset and throughout each event.</li>
<li>Plan, attend, and participate in operational and client meetings including but not limited to: Morning Operations Briefings, Conference Services Briefings, Resume Meetings, Banquet Event Order Meetings, Sales Meetings, Pre-Convention Meetings, Planning Visits, and Menu Tastings.</li>
<li>Maintain thorough knowledge of hotel facilities, meeting space capacities and dimensions, and operational requirements of all departments.</li>
<li>Make timely and sound decisions that balance client expectations with the hotel’s financial, safety, and staffing objectives.</li>
<li>Resolve challenges and operational issues that arise while groups are on property and keep the Director of Catering and Planning Committee fully informed of any unusual matters to ensure prompt corrective action.</li>
<li>Comply with Four Seasons standards and work harmoniously and professionally with all colleagues and planning committees.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>Bachelor’s Degree and/or professional certification is preferred.</li>
<li>Minimum of 2–5 years’ experience directly related to hotel conference services or hotel operations.</li>
<li>Excellent written and spoken proficiency in both English and Arabic; additional languages are an advantage.</li>
<li>Strong selling, negotiation, and interpersonal skills.</li>
<li>High level of creativity and attention to detail.</li>
<li>Ability to multitask and perform effectively in a fast-paced, client-driven environment.</li>
<li>Professionalism, integrity, and ability to maintain confidentiality.</li>
<li>Positive attitude with a proactive, solution-oriented approach.</li>
<li>Ability to work flexible hours, including evenings, weekends, and holidays as required by business needs.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & Hours</h4>
<p>Full-time position, on site.<br>
Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.</strong></p><br><p><br><strong>GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.</strong><span>&nbsp;</span></p><br><br><strong>Role Description</strong><p>This role is responsible for driving employment outcomes for Jordanian tech talents graduated from General Assembly through employer engagement, partnership development, placement support, data tracking, and ecosystem building. The position focuses on connecting graduates with employment, freelance, remote work, apprenticeship, and entrepreneurship opportunities in Jordan, the MENA region, and globally.</p><br><p>The ideal candidate will have strong relationship-building skills, experience in business development, recruitment, talent placement, or workforce development, and a passion for supporting Jordanians in launching and advancing successful careers in technology.</p><br><strong>Specific Responsibilities</strong><strong>Employer &amp; Partnership Development</strong><ul><li>Identify, cultivate, and manage strategic partnerships with technology companies, startups, enterprises, government entities, development organizations, and industry associations in Jordan and across the MENA region.</li><li>Develop relationships with employers actively hiring technology talent and position program graduates as a preferred talent pool.</li><li>Foster strong relationships with HR leaders, hiring managers, founders, and ecosystem stakeholders.</li><li>Build partnerships with organizations that can support graduates in securing remote employment and international opportunities.</li></ul><strong>Graduate Placement &amp; Career Outcomes</strong><ul><li>Track and monitor the progress of graduates and participants to ensure successful employment and career advancement outcomes.</li><li>Support graduates in securing full-time employment, contract work, internships, apprenticeships, freelance engagements, and startup opportunities.</li><li>Conduct employer outreach and job matching activities to connect graduates with relevant opportunities.</li><li>Maintain regular communication with alumni to track long-term career progression and identify success stories.</li></ul><strong>Ecosystem &amp; Community Engagement</strong><ul><li>Build relationships with Jordan's startup ecosystem, incubators, accelerators, coworking spaces, and entrepreneurship support organizations.</li><li>Create opportunities for graduates to engage with employers and industry professionals.</li><li>Support initiatives that increase awareness of emerging technology careers and skills demanded by employers.</li></ul><strong>Administrative &amp; Operational Support</strong><ul><li>Provide administrative support for partnership and placement activities.</li><li>Schedule meetings, manage stakeholder communications, and track deliverables.</li><li>Maintain accurate records of employer partnerships, graduate outcomes, and engagement activities.</li><li>Assist in preparing presentations, reports, and stakeholder updates.</li></ul><strong>Detailed Responsibilities</strong><strong>Graduate Tracking &amp; Outcome Measurement</strong><ul><li>Track the progress of graduates in terms of employment outcomes and career progression.</li><li>Follow up with graduates after program completion to assess:<ul><li>Employment status</li><li>Career advancement</li><li>Freelance project acquisition</li><li>Startup development milestones</li><li>Business growth and sustainability</li></ul></li></ul><strong>Employer Engagement &amp; Talent Placement</strong><ul><li>Proactively engage Jordanian, regional, and international employers recruiting technology talent.</li><li>Develop employer pipelines that create direct hiring opportunities for graduates.</li><li>Build and maintain a database of relevant technology vacancies and hiring partners.</li><li>Facilitate candidate referrals and matching between employers and graduates.</li><li>Develop a strong understanding of employer skill requirements to inform curriculum alignment and workforce development initiatives.</li></ul><strong>Remote Work &amp; Freelancing Enablement</strong><ul><li>Build capacity and partnerships that enable graduates to access remote work opportunities globally.</li><li>Develop processes, training pathways, and partnerships that support graduates in becoming successful freelancers.</li><li>Connect graduates with platforms, clients, and organizations seeking remote technology talent.</li></ul><span><strong>Qualifications &amp; Skills</strong></span><ul><li>Jordanian National.</li><li>Fluent in Arabic and English (written and spoken).</li><li>Degree in Business, Human Resources, Education, Technology, Economics, or a related field.</li><li>Previous experience in talent acquisition, recruitment, employer engagement, workforce development, business development, sales, career services, or related fields.</li><li>Strong understanding of Jordan's labor market and technology ecosystem.</li><li>Knowledge of regional and global technology hiring trends.</li><li>Experience building partnerships with employers and external stakeholders.</li><li>Ability to identify and develop new employer and partnership opportunities.</li><li>Passion for supporting Jordanian talent and advancing employment outcomes in the technology sector.</li></ul><p>Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.</p><br><p>United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p><br><br><br><p><b>What you will do:</b></p><br><br><p><b>Beverage Service Management</b></p><br><br><ul><li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li><li>Lead the design, implementation, and continuous enhancement of beverage manuals, Seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li><li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li><li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li><li>Optimize fast moving items availability, inventory and cost efficiency.</li><li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li><li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li><li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li><li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li></ul><br><p><b>Food Service Management</b></p><br><br><ul><li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li><li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li><li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li><li>Ensure effective coordination between kitchen and service teams to support seamless operations</li><li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li><li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li><li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li><li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li><li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li><li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li><li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li><li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li><li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li><li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li><li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li><li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li><li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li><li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li><li>Adhere to company policies, grooming standards, and performance expectations.</li><li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li></ul><br><p><b>What you bring:</b></p><br><br><ul><li>High School Diploma or equivalent; a degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li><li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li><li>Strong knowledge of food and beverage operations, including mixology and wine service.</li><li>Proficiency in POS systems, inventory management, and financial reporting.</li><li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li><li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li><li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li><li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li><li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li><li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li><li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li><li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li></ul><br><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Employee Travel Program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li><li>Complimentary meals during shifts.</li><li>A collaborative, supportive, and inclusive work environment.</li><li>Many other exciting employee benefits and recognition programs.</li></ul><br><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time position.</li><li>Scheduled days and hours may vary based on operational needs.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p>Our <b>Food & Beverage Server</b> creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li><li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li><li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li><li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li><li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li><li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li><li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li></ul><p><b>What You Bring:</b></p><br><br><ul><li>High school diploma or equivalent.</li><li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li><li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li><li>Excellent verbal communication skills in both Arabic and English.</li><li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li><li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li></ul><br><p><b>What We Offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p>Our <b>Food & Beverage Server</b> creates exceptional dining experiences by delivering attentive, personalized service and expertly presenting our food and beverage offerings. You will anticipate guests' needs, provide knowledgeable menu recommendations, and ensure every interaction reflects the highest standards of hospitality.</p><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Deliver an exceptional dining experience by expertly presenting food and beverage menu items, describing their ingredients, origins, flavors, and preparation methods.</li><li>Enter guest orders, including special requests or dietary requirements, into the hotel's point-of-sale (POS) system and coordinate with the culinary team to ensure timely service.</li><li>Verify completed orders for accuracy and deliver food and beverages promptly while maintaining quality and presentation standards.</li><li>Anticipate guests' needs, monitor satisfaction throughout the dining experience, provide thoughtful recommendations, and respond promptly and professionally to guest requests or concerns.</li><li>Accurately prepare and process guest checks, including cash, credit card, complimentary, and void transactions, in accordance with hotel procedures.</li><li>Set up, maintain, and break down dining tables, buffets, and food stations while ensuring cleanliness and presentation standards are consistently met.</li><li>Maintain a clean, organized, and safe work environment while collaborating professionally with colleagues and supervisors.</li></ul><p><b>What You Bring:</b></p><br><br><ul><li>High school diploma or equivalent.</li><li>Minimum of 2 years of experience in a restaurant, luxury hotel, or upscale dining environment.</li><li>Strong food and beverage knowledge with a passion for delivering exceptional guest experiences.</li><li>Excellent verbal communication skills in both Arabic and English.</li><li>Strong attention to detail and the ability to multitask in a fast-paced environment.</li><li>Flexibility to work a rotating schedule, including mornings, evenings, weekends, and public holidays.</li></ul><br><p><b>What We Offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and career development opportunities.</li><li>Complimentary dry cleaning for employee uniforms.</li><li>Complimentary employee meals.</li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time Job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter future<p>The Technical I, IT Operations role provides end user support across Concentrix’s desktop, network, telephony, and application environments. In this hands-on position, you will maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure tickets and incidents are resolved within defined SLAs. This role is ideal for a detail-oriented IT professional with strong communication skills, technical troubleshooting capability, and the flexibility to support a 24/7 operations environment.<br> </p><br><br>Responsibilities<ul><li>Provide end user support across desktops, laptops, hard phones, Wi-Fi devices, applications, and related hardware and software environments.</li><li>Apply service management fundamentals, including Problem Management, Incident Management, Root Cause Analysis, and ticket analysis for deskside equipment and support issues.</li><li>Troubleshoot local servers and network devices in partnership with Network and Server teams through remote support channels.</li><li>Use intermediate knowledge of network, server, and voice infrastructure to support effective troubleshooting and issue resolution.</li><li>Perform technical analysis using tools and commands such as Ping, Tracert, AD Group Policy outputs, DNS troubleshooting, net commands, IP configuration, and related diagnostics.</li><li>Maintain hub room and data center structured cabling, supporting a reliable and compliant IT infrastructure environment.</li><li>Troubleshoot, repair, replace, and upgrade hardware components including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configurations, and video conferencing equipment.</li><li>Support software troubleshooting, including Windows 10, MS Office 2013 and above, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, printers, scanners, biometric devices, data encryption, VPN, Wi-Fi configuration, video conferencing, and HDD imaging/ghosting.</li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.</li><li>Evaluate technical scenarios and recommend inputs to support decision-making on process exceptions.</li><li>Coordinate troubleshooting for high-impact and Severity 1/2 issues, including communicating real-time updates to the BRC team.</li><li>Support IT operations, end-to-end IT service delivery, and shift management activities.</li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.</li><li>Manage BCP testing and failover activities by completing and/or coordinating floor checkouts.</li><li>Help ensure site compliance and security by maintaining systems in alignment with COPC, ISO 27001, and contract compliance requirements.</li><li>Resolve IT tickets using an ITIL-based framework while supporting audits and maintaining compliance standards.</li><li>Raise change requests with required supporting artifacts as defined by process.</li><li>Perform BitLocker desktop validation, OU Users Policy validation, and Computer OU Policy validation.</li><li>Install encryption software on desktops and laptops to help ensure compliance.</li><li>Support high IT VOC scores by delivering responsive, high-quality support to operations teams.</li><li>Work rotational shifts, including predominant night shifts, in a 24/7 environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>4.5+ years of experience supporting desktop and laptop hardware and software in a Windows-based PC/LAN environment or equivalent.</li><li>Bachelor’s degree or diploma in Computer Science required.</li><li>MCSE or similar certifications preferred.</li><li>Hands-on experience supporting desktops, laptops, Citrix client, Windows software, and hardware.</li><li>Experience troubleshooting MS Office 2010 and above.</li><li>Proven experience in problem management, incident management, customer/client management, change management, root cause analysis, and ticket analysis.</li><li>Strong team management, team motivation, and development skills.</li><li>Prior experience troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones, and Wi-Fi devices.</li><li>Demonstrable experience in ticket resolution using Remedy and an ITIL-based framework.</li><li>Experience maintaining systems compliance and audits aligned with COPC, ISO 27001, and contract compliance standards.</li><li>Flexibility to work overtime as needed.</li></ul><br><br><p>Location:</p><br><br>JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan<br><p>Language Requirements:</p><br><br>Arabic (Required), English (Required)<br><p>Time Type:</p><br><br>Full time<br> </div>
<p>JOB CONTEXT: Join Humanity & Inclusion (HI) as an Inclusive Education Consortium Coordinator and help shape inclusive education programming in Palestine, with a focus on education in emergencies and protracted crises. In this role, you will lead the coordination of the grant consortium, working closely with partners to ensure effective implementation, strong programme quality, and donor compliance. You will also provide technical guidance on Inclusive Education, support capacity strengthening and advocacy, and contribute to shaping HI s strategy and future engagement in the sector. YOUR MISSION: Under the line management of the Operations manager and with support from the Global Inclusive Education Specialist, the Inclusive Education Consortium Coordinator contributes to the implementation of the HI mandate and the operational strategy of HI Palestine mission in the field of Inclusive Education, specifically education in emergencies. The Inclusive Education Consortium Coordinator provides strategic and technical guidance for HI's Inclusive Education portfolio in Palestine (40%) while leading the coordination of the ECHO-funded consortium (60%). The position ensures high-quality programme implementation, effective consortium governance and donor compliance, while supporting the positioning and development of Inclusive Education within the Palestine mission. The role combines technical support, consortium coordination, strategic planning and resource mobilisation to strengthen HI's impact and influence in the sector. Your main missions will be : • Ensure the optimal management of the consortium with appropriate oversight mechanisms • Lead the day-to-day coordination of the ECHO-funded consortium. • Act as the primary focal point for consortium partners and ECHO on consortium management matters. • Coordinate consortium governance, including Steering Committee meetings, technical working groups and bilateral meetings. • Ensure effective communication, collaboration and information sharing among consortium partners. • Coordinate the development, implementation and monitoring of consortium workplans and action plans. • Monitor compliance with consortium agreements, donor requirements and internal procedures. • Identify, anticipate and proactively address implementation bottlenecks, operational risks and partnership challenges. • Ensure project implementation remains aligned with the approved logical framework, workplan and allocated budget. • Promote effective coordination between operational, technical, MEAL and support functions to ensure timely implementation. 2. Ensure programme quality, MEAL coordinationand donor compliance • Lead the preparation, consolidation and submission of donor reports, Modification Requests and other contractual deliverables. • Ensure project monitoring, evaluation, accountability and learning (MEAL) systems are implemented in close coordination with project and MEAL teams. • Ensure accurate project data management, monitoring and reporting. • Monitor project performance against indicators and support evidence-based decision-making. • Ensure compliance with donor contractual obligations and HI internal quality standards. • Contribute to project reviews, lessons learned and adaptive management processes. 3. Provide Technical support to HI teams and HI partners on Inclusive Education with a focus on emergency settings and protracted crisis contexts • Provide overall technical leadership for all Inclusive Education interventions implemented by the consortium. • Ensure technical quality and compliance with HI technical frameworks, global standards and donor requirements. • Provide strategic technical oversight to ensure the meaningful inclusion of children and persons with disabilities across all education interventions. • Support programme implementation across consortium partners through technical guidance and problem-solving. • Develop, adapt and harmonize technical tools, methodologies, guidance and educational materials. • Provide technical supervision, coaching and capacity strengthening to consortium staff and partners. • Provide technical advice to consortium members, HI teams, partners and external stakeholders on Inclusive Education approaches and practices. • Contribute to technical quality monitoring, quality assurance processes and field support. • Ensure projects are adequately equipped with the technical resources required for quality implementation. • Promote technical learning, innovation and capitalization across the consortium. 4. Lead the review of HI's Inclusive Education portfolio and provide strategic recommendations regardingthe future of the sector within the mission. • Generate a data-driven evidence base regarding the situation of children with disabilities in coordination with other humanitarian actors. • Advocacy for the inclusion of children with disabilities in humanitarian leadership and in relevant coordination fora and processes. • Review the existing IE strategy for Palestine and regularly update it as appropriate. • Assess the relevance and added value of HI's engagement in Inclusive Education. • Analyse needs, operational opportunities and constraints. • Strengthen technical partnerships and representation. • Lead sectoral learning and capitalization. • Define inclusive education strategy including education in emergencies/chronic settings for HI in Palestine • Undertake need assessment exercises through field visits and literature reviews and develop recommendations on the future positioning of the sector</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 6 years of relevant professional experience, including at least 5 years in IE or allied field, and 3 years in humanitarian or emergency settings. - Minimum 3 years of experience as Project manager or operations manager - Proven experience in consortium coordination, preferably within ECHO funded projects, and in working with local partners - Strong technical knowledge of Inclusive Education, education in Emergencies, Disability Inclusion, Child Protection, home based support for parents, inclusive pedagogy and practical strategies for teachers including UDL(universal design for learning), and accessible learning environments - Demonstrated experience in sector strategy development, representation, resource mobilization proposal development, consortium management and donor coordination - Demonstrated problem solving, communication, and advocacy skills - Good interpersonal, communication, coordination and networking skills - Flexibility and ability to handle multiple tasks simultaneously. - Strong oral and written communications skills in English. - Ability to work in a fast-paced environment and meet deadlines under pressure - Fluency in Arabic language is a strong asset - Previous experience with HI and/or in in the Middle East is a strong asset, particularly in Palestine</p>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community—built to grow with you and the world around us.</p>
<h4>Business Unit Overview</h4>
<p>As part of the Management Consulting team, you’ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across finance transformation, accounting transformation, workforce transformation, supply chain & efficiency transformation, enterprise solutions and capability building through PwC Academy. It’s where business performance meets human potential, backed by technology, powered by purpose.</p>
<h4>Solution Unit Overview</h4>
<p>PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities at scale so governments and organizations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert learning and development resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent.</p>
<h4>How You’ll Contribute? (Roles & Responsibilities)</h4>
<p>As an L&D Project Management – Project Admin Support Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li><strong>Project Setup & Planning</strong><br>
Create and maintain project IDs and profitability trackers following internal approvals.<br>
Support revenue and cost phasing in collaboration with project managers.<br>
Maintain revenue forecasts and client invoicing plans.</li>
<li><strong>Financial Monitoring & Control</strong><br>
Track project costs, vendor invoices, and expense recharges.<br>
Update project financials, including revenue, cost, and margin.<br>
Upload approved invoices to client portals and coordinate billing milestones.</li>
<li><strong>Invoicing & Cash Collection</strong><br>
Monitor accounts receivable, work in progress, and aged debt.<br>
Follow up on overdue invoices and escalate payment issues as required.<br>
Liaise with finance and vendors on payment status and queries.</li>
<li><strong>Project Closure</strong><br>
Support final financial reconciliation, accruals, and reporting.<br>
Close project IDs upon completion and approval.<br>
Meeting the project team across the region and ensuring financial reports are updated.</li>
<li>Based on the requirements of the business, additional responsibilities as assigned.</li>
</ul>
<h4>What You’ll Bring</h4>
<p><strong>Years of experience:</strong> 1-2 years experience in related role</p>
<p><strong>Education:</strong> Bachelors or Masters in Management. Finance specialization preferred</p>
<p><strong>Technical Skills:</strong></p>
<ul>
<li>Project financial management, including revenue forecasting, cost tracking, work in progress and margin monitoring.</li>
<li>Proficiency in MS Excel (trackers, reconciliations, phasing) and MS PowerPoint for reporting support.</li>
<li>Experience with project setup, project IDs, billing milestones, and invoicing processes.</li>
<li>Understanding of accounts receivable, aged debt, accruals, and basic financial controls.</li>
<li>Familiarity with ERP/finance systems and client invoicing portals (e.g. SAP, Oracle or similar).</li>
<li>Strong documentation and record-keeping skills aligned with audit and compliance requirements.</li>
</ul>
<p><strong>Soft Skills:</strong></p>
<ul>
<li>Strong attention to detail with the ability to manage multiple tasks and deadlines accurately.</li>
<li>Effective communication skills to coordinate with project teams, finance, vendors, and stakeholders.</li>
<li>Organised, proactive, and able to work independently while supporting regional teams.</li>
<li>Problem-solving mindset with the ability to flag risks, discrepancies, and follow through on resolutions.</li>
<li>Adaptability and willingness to take on additional responsibilities in a fast-paced environment.</li>
<li>Collaborative team player with a professional and service-oriented approach.</li>
</ul>
<p><strong>Language Skills:</strong> Fluent in Arabic and English</p>
<p><strong>Travel Requirements:</strong> No travel required</p>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>About Us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.<br>
Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of Service Overview</h4>
<p>At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community—built to grow with you and the world around us.</p>
<h4>Business Unit Overview</h4>
<p>As part of the Management Consulting team, you’ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across finance transformation, accounting transformation, workforce transformation, supply chain & efficiency transformation, enterprise solutions and capability building through PwC Academy. It’s where business performance meets human potential, backed by technology, powered by purpose.</p>
<h4>Solution Unit Overview</h4>
<p>PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities at scale so governments and organizations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert learning and development resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent.</p>
<h4>How You’ll Contribute? (Roles & Responsibilities)</h4>
<p>As an L&D Project Management – Project Admin Support Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li><strong>Project Setup & Planning</strong><br>
Create and maintain project IDs and profitability trackers following internal approvals.<br>
Support revenue and cost phasing in collaboration with project managers.<br>
Maintain revenue forecasts and client invoicing plans.</li>
<li><strong>Financial Monitoring & Control</strong><br>
Track project costs, vendor invoices, and expense recharges.<br>
Update project financials, including revenue, cost, and margin.<br>
Upload approved invoices to client portals and coordinate billing milestones.</li>
<li><strong>Invoicing & Cash Collection</strong><br>
Monitor accounts receivable, work in progress, and aged debt.<br>
Follow up on overdue invoices and escalate payment issues as required.<br>
Liaise with finance and vendors on payment status and queries.</li>
<li><strong>Project Closure</strong><br>
Support final financial reconciliation, accruals, and reporting.<br>
Close project IDs upon completion and approval.<br>
Meeting the project team across the region and ensuring financial reports are updated.</li>
<li>Based on the requirements of the business, additional responsibilities as assigned.</li>
</ul>
<h4>What You’ll Bring</h4>
<p><strong>Years of experience:</strong> 1-2 years experience in related role</p>
<p><strong>Education:</strong> Bachelors or Masters in Management. Finance specialization preferred</p>
<p><strong>Technical Skills:</strong></p>
<ul>
<li>Project financial management, including revenue forecasting, cost tracking, work in progress and margin monitoring.</li>
<li>Proficiency in MS Excel (trackers, reconciliations, phasing) and MS PowerPoint for reporting support.</li>
<li>Experience with project setup, project IDs, billing milestones, and invoicing processes.</li>
<li>Understanding of accounts receivable, aged debt, accruals, and basic financial controls.</li>
<li>Familiarity with ERP/finance systems and client invoicing portals (e.g. SAP, Oracle or similar).</li>
<li>Strong documentation and record-keeping skills aligned with audit and compliance requirements.</li>
</ul>
<p><strong>Soft Skills:</strong></p>
<ul>
<li>Strong attention to detail with the ability to manage multiple tasks and deadlines accurately.</li>
<li>Effective communication skills to coordinate with project teams, finance, vendors, and stakeholders.</li>
<li>Organised, proactive, and able to work independently while supporting regional teams.</li>
<li>Problem-solving mindset with the ability to flag risks, discrepancies, and follow through on resolutions.</li>
<li>Adaptability and willingness to take on additional responsibilities in a fast-paced environment.</li>
<li>Collaborative team player with a professional and service-oriented approach.</li>
</ul>
<p><strong>Language Skills:</strong> Fluent in Arabic and English</p>
<p><strong>Travel Requirements:</strong> No travel required</p>
<h4>How You’ll Make a Difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of the PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why You’ll Love Working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 7 months<br>
<strong>Closing date for applications:</strong> 22 June 2026</p>
<p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p>
<p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<h4>Your mission</h4>
<p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p>
<p><strong>Mission 1: Strategy and steering</strong></p>
<ul>
<li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li>
<li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li>
</ul>
<p><strong>Mission 2: Operational implementation</strong></p>
<ul>
<li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li>
<li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li>
<li>Responsibility 2.3: Ensure HI internal communication and ownership</li>
<li>Responsibility 2.4: Contribute to fundraising efforts</li>
<li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li>
</ul>
<p><strong>Mission 3: Standards and expertise</strong></p>
<ul>
<li>Contribute to raising the quality and internal ownership of HI advocacy work</li>
<li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li>
</ul>
<p><strong>Mission 4: Communication</strong></p>
<h4>Characteristics of the position</h4>
<p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p>
<h4>Requirements</h4>
<h4>Your profile</h4>
<ul>
<li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li>
<li>Experience: 5 years including 3 in emergency settings (field experience)</li>
<li>Experience in context analysis, policy development in relation to principled humanitarian action</li>
<li>Experience in advocacy work</li>
<li>Experience in networking and active participation in conference or forum, including at high levels</li>
<li>Fluent knowledge of Arabic is preferred</li>
</ul>
<h4>Benefits</h4>
<h4>Conditions</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>7 months international contract starting from as soon as possible</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals</li>
<li>Pension scheme</li>
<li>Medical coverage with 50% of employee contribution</li>
<li>Repatriation insurance paid by HI</li>
<li>Salary from 2757 € gross per month upon experience</li>
<li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li>
<li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li>
<li>Paid leaves: 25 days per year</li>
<li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li>
<li>Position: Unaccompanied</li>
<li>Housing: Collective taken in charge by HI</li>
<li>If you are resident in the country: local package</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 7 months<br>
<strong>Closing date for applications:</strong> 22 June 2026</p>
<p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p>
<p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<h4>Your mission</h4>
<p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p>
<p><strong>Mission 1: Strategy and steering</strong></p>
<ul>
<li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li>
<li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li>
</ul>
<p><strong>Mission 2: Operational implementation</strong></p>
<ul>
<li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li>
<li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li>
<li>Responsibility 2.3: Ensure HI internal communication and ownership</li>
<li>Responsibility 2.4: Contribute to fundraising efforts</li>
<li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li>
</ul>
<p><strong>Mission 3: Standards and expertise</strong></p>
<ul>
<li>Contribute to raising the quality and internal ownership of HI advocacy work</li>
<li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li>
</ul>
<p><strong>Mission 4: Communication</strong></p>
<h4>Characteristics of the position</h4>
<p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p>
<h4>Requirements</h4>
<h4>Your profile</h4>
<ul>
<li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li>
<li>Experience: 5 years including 3 in emergency settings (field experience)</li>
<li>Experience in context analysis, policy development in relation to principled humanitarian action</li>
<li>Experience in advocacy work</li>
<li>Experience in networking and active participation in conference or forum, including at high levels</li>
<li>Fluent knowledge of Arabic is preferred</li>
</ul>
<h4>Benefits</h4>
<h4>Conditions</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>7 months international contract starting from as soon as possible</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals</li>
<li>Pension scheme</li>
<li>Medical coverage with 50% of employee contribution</li>
<li>Repatriation insurance paid by HI</li>
<li>Salary from 2757 € gross per month upon experience</li>
<li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li>
<li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li>
<li>Paid leaves: 25 days per year</li>
<li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li>
<li>Position: Unaccompanied</li>
<li>Housing: Collective taken in charge by HI</li>
<li>If you are resident in the country: local package</li>
</ul></p><p></p>
<p><h4>Established in the region for 40 years</h4>
<p>PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About us</h4>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community—built to grow with you and the world around us.</p>
<h4>Business unit overview</h4>
<p>As part of the Management Consulting team, you’ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across finance transformation, accounting transformation, workforce transformation, supply chain & efficiency transformation, enterprise solutions and capability building through PwC Academy. It’s where business performance meets human potential, backed by technology, powered by purpose.</p>
<h4>Solution unit overview</h4>
<p>PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities at scale so governments and organizations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent.</p>
<h4>How you’ll contribute (roles & responsibilities)</h4>
<p>As an L&D Project Management – Project Admin Support Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li><strong>Project setup & planning</strong><br>
Create and maintain project IDs and profitability trackers following internal approvals.<br>
Support revenue and cost phasing in collaboration with Project Managers.<br>
Maintain revenue forecasts and client invoicing plans.
</li>
<li><strong>Financial monitoring & control</strong><br>
Track project costs, vendor invoices, and expense recharges.<br>
Update project financials, including revenue, cost, and margin.<br>
Upload approved invoices to client portals and coordinate billing milestones.
</li>
<li><strong>Invoicing & cash collection</strong><br>
Monitor accounts receivable, WIP, and aged debt.<br>
Follow up on overdue invoices and escalate payment issues as required.<br>
Liaise with Finance and vendors on payment status and queries.
</li>
<li><strong>Project closure</strong><br>
Support final financial reconciliation, accruals, and reporting.<br>
Close project IDs upon completion and approval.<br>
Meet the project team across the region and ensure financial reports are updated.<br>
Based on the requirements of the business, additional responsibilities as assigned.
</li>
</ul>
<h4>What you’ll bring</h4>
<p><strong>Years of experience:</strong> 1-2 years experience in related role</p>
<p><strong>Education:</strong> Bachelors or Masters in Management. Finance specialization preferred</p>
<h4>Designations & certifications</h4>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Project financial management, including revenue forecasting, cost tracking, WIP and margin monitoring.</li>
<li>Proficiency in MS Excel (trackers, reconciliations, phasing) and MS PowerPoint for reporting support.</li>
<li>Experience with project setup, project IDs, billing milestones, and invoicing processes.</li>
<li>Understanding of accounts receivable, aged debt, accruals, and basic financial controls.</li>
<li>Familiarity with ERP/finance systems and client invoicing portals (e.g. SAP, Oracle or similar).</li>
<li>Strong documentation and record-keeping skills aligned with audit and compliance requirements.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>Strong attention to detail with the ability to manage multiple tasks and deadlines accurately.</li>
<li>Effective communication skills to coordinate with project teams, Finance, vendors, and stakeholders.</li>
<li>Organised, proactive, and able to work independently while supporting regional teams.</li>
<li>Problem-solving mindset with the ability to flag risks, discrepancies, and follow through on resolutions.</li>
<li>Adaptability and willingness to take on additional responsibilities in a fast-paced environment.</li>
<li>Collaborative team player with a professional and service-oriented approach.</li>
</ul>
<p><strong>Language skills:</strong> Fluent in Arabic and English</p>
<p><strong>Travel requirements:</strong> No travel required</p>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>Established in the region for 40 years</h4>
<p>PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<h4>About us</h4>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC Consulting, we lead with insight and deliver with purpose. You’ll work alongside experts across industries to design and deliver forward-looking solutions in areas such as strategy and enterprise transformation, operational excellence, digital innovation, cyber resilience, and risk management. Our reimagined operating model brings together sector-aligned, solution-led teams empowered to move fast, think boldly, and create real impact. Whether transforming finance, enabling digital change, or shaping national visions, you’ll be part of a collaborative, forward-thinking community—built to grow with you and the world around us.</p>
<h4>Business unit overview</h4>
<p>As part of the Management Consulting team, you’ll shape how organizations operate, perform, and grow. We deliver end-to-end consulting solutions across finance transformation, accounting transformation, workforce transformation, supply chain & efficiency transformation, enterprise solutions and capability building through PwC Academy. It’s where business performance meets human potential, backed by technology, powered by purpose.</p>
<h4>Solution unit overview</h4>
<p>PwC Academy is the talent and skills development business of PwC Middle East. We build capabilities at scale so governments and organizations can accelerate the region’s transformation agenda through a future-fit workforce. We are a tech-forward, people-powered community of educators, bringing together the strength of the global PwC network, our deep-rooted regional insights, and our expert L&D resources and strategic alliances, to deliver upskilling solutions that create sustained impact. At PwC Academy, we shape the future of learning – driving transformation through talent.</p>
<h4>How you’ll contribute (roles & responsibilities)</h4>
<p>As an L&D Project Management – Project Admin Support Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p>
<ul>
<li><strong>Project setup & planning</strong><br>
Create and maintain project IDs and profitability trackers following internal approvals.<br>
Support revenue and cost phasing in collaboration with Project Managers.<br>
Maintain revenue forecasts and client invoicing plans.
</li>
<li><strong>Financial monitoring & control</strong><br>
Track project costs, vendor invoices, and expense recharges.<br>
Update project financials, including revenue, cost, and margin.<br>
Upload approved invoices to client portals and coordinate billing milestones.
</li>
<li><strong>Invoicing & cash collection</strong><br>
Monitor accounts receivable, WIP, and aged debt.<br>
Follow up on overdue invoices and escalate payment issues as required.<br>
Liaise with Finance and vendors on payment status and queries.
</li>
<li><strong>Project closure</strong><br>
Support final financial reconciliation, accruals, and reporting.<br>
Close project IDs upon completion and approval.<br>
Meet the project team across the region and ensure financial reports are updated.<br>
Based on the requirements of the business, additional responsibilities as assigned.
</li>
</ul>
<h4>What you’ll bring</h4>
<p><strong>Years of experience:</strong> 1-2 years experience in related role</p>
<p><strong>Education:</strong> Bachelors or Masters in Management. Finance specialization preferred</p>
<h4>Designations & certifications</h4>
<p><strong>Technical skills:</strong></p>
<ul>
<li>Project financial management, including revenue forecasting, cost tracking, WIP and margin monitoring.</li>
<li>Proficiency in MS Excel (trackers, reconciliations, phasing) and MS PowerPoint for reporting support.</li>
<li>Experience with project setup, project IDs, billing milestones, and invoicing processes.</li>
<li>Understanding of accounts receivable, aged debt, accruals, and basic financial controls.</li>
<li>Familiarity with ERP/finance systems and client invoicing portals (e.g. SAP, Oracle or similar).</li>
<li>Strong documentation and record-keeping skills aligned with audit and compliance requirements.</li>
</ul>
<p><strong>Soft skills:</strong></p>
<ul>
<li>Strong attention to detail with the ability to manage multiple tasks and deadlines accurately.</li>
<li>Effective communication skills to coordinate with project teams, Finance, vendors, and stakeholders.</li>
<li>Organised, proactive, and able to work independently while supporting regional teams.</li>
<li>Problem-solving mindset with the ability to flag risks, discrepancies, and follow through on resolutions.</li>
<li>Adaptability and willingness to take on additional responsibilities in a fast-paced environment.</li>
<li>Collaborative team player with a professional and service-oriented approach.</li>
</ul>
<p><strong>Language skills:</strong> Fluent in Arabic and English</p>
<p><strong>Travel requirements:</strong> No travel required</p>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p>About the location: Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p><p>About the Role Our Spa Receptionist, you will be the first point of contact for our guests and members, creating a welcoming and professional experience from arrival to departure. You will play a key role in managing spa reservations, guest inquiries, retail sales, administrative functions, and daily reception operations while ensuring exceptional service standards are consistently delivered. This position requires excellent communication skills, strong attention to detail, and a passion for wellness and hospitality.</p><p>What You Will Do</p><ul><li>Welcome guests and members warmly, ensuring a personalized and seamless spa experience.</li><li>Manage spa reservations, appointments, cancellations, and schedule updates using the spa management system.</li><li>Communicate appointment details and schedule changes promptly to therapists and spa team members.</li><li>Process guest payments, charges, memberships, gift certificates, and retail transactions accurately.</li><li>Maintain daily cashier reports, accounting records, and reconciliation procedures in accordance with established policies.</li><li>Read, update, and communicate relevant information from the daily logbook to ensure smooth operations.</li><li>Handle incoming and outgoing correspondence and maintain organized guest and membership records.</li><li>Promote spa treatments, memberships, packages, and retail products to maximize revenue opportunities.</li><li>Provide knowledgeable recommendations on spa services, wellness products, and treatment benefits.</li><li>Monitor and maintain inventory levels of retail products, office supplies, guest amenities, and spa linen items.</li><li>Prepare regular operational reports, including membership status, expired memberships, attendance statistics, birthday reports, therapist commissions, and monthly performance reports.</li><li>Ensure the reception area, juice bar, guest waiting areas, and surrounding facilities remain clean, organized, and always welcoming.</li><li>Respond professionally to guest feedback, requests, and concerns, escalating issues when necessary.</li><li>Maintain confidentiality of guest information and financial records.</li><li>Follow all hotel safety, security, emergency, and operational procedures.</li><li>Assist with special projects and additional duties as assigned by Spa Management.</li></ul><p>What You Bring</p><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li></ul><p>What We Offer</p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your hospitality and wellness expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p>Schedule & Hours</p><p>Full time Job. Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in a spa, wellness, hospitality, or front office environment preferred.</li><li>Strong customer service and interpersonal skills with a guest-focused mindset.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Experience with spa booking systems, property management systems, or point-of-sale systems is preferred.</li><li>Strong organizational and administrative abilities with excellent attention to detail.</li><li>Ability to handle multiple priorities in a fast-paced environment while maintaining professionalism.</li><li>Basic accounting, cash-handling, and reporting skills.</li><li>Sales-oriented approach with the ability to recommend services and retail products confidently.</li><li>Proficiency in Microsoft Office applications and general computer systems.</li><li>Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><p></p></section>