Legal Affairs Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Payment Recovery Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Collection and Retention Specialist to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Sales Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this role will be 9AM-6 PM EST.<br> Why This Role Is Different At ELVTR, customer relationships don't end after enrollment—they're just beginning.<br> As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.<br> You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty.<br> Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.<br> You'll Love This Role If You: Enjoy solving complex customer challenges with creative solutions Thrive in a fast-paced, KPI-driven environment Are an exceptional negotiator who can create win-win outcomes Love using data to improve processes and business performance Enjoy coaching others and sharing best practices Are highly organized and take ownership of your work Communicate confidently with customers and cross-functional teams Believe outstanding customer experiences drive long-term business success What You'll Do Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions Recover overdue installment payments by proactively engaging customers and resolving billing-related issues Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health &amp; Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>

<p><br></p><p><strong>Mission:</strong> The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes. The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes. The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations. In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements. The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.</p><p><strong>Main responsibilities:</strong></p><p><strong>National Regional Staff HR Management</strong></p><ul><li>Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</li><li>Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</li><li>Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</li><li>Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</li><li>Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</li><li>Support learning and development activities including training coordination and capacity-building initiatives.</li><li>Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</li></ul><p><strong>International Regional Staff Administrative Support</strong></p><ul><li>Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</li><li>Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</li><li>Follow up on medical checks and related documentation for international staff.</li><li>Support contract administration, including renewals and amendments.</li><li>Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</li></ul><p><strong>Stakeholder Management (Internal &amp; External)</strong></p><ul><li>Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</li><li>Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</li><li>Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</li><li>Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</li><li>Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</li><li>Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</li></ul><p><strong>Regional HR Support</strong></p><ul><li>Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</li><li>Support implementation of HR tools, templates, systems, and standard procedures across the region.</li><li>Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</li><li>Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</li><li>Support capacity building for country HR focal points through guidance, coaching, and technical advice.</li></ul><p><strong>HR Reporting &amp; Analytics</strong></p><ul><li>Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</li><li>Maintain and update HR dashboards and trackers for regional office.</li><li>Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</li><li>Ensure accuracy and consistency of HR data across all systems and reports.</li></ul><p><br></p><p><strong>Required skills and competencies:</strong></p><p><strong>Interpersonal Skills</strong></p><ul><li>Collaboration, Flexibility &amp; Teamwork: ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</li><li>Time management skills: High attention to details, organized, and ability to prioritize workload.</li><li>Communication skills and diplomacy: Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</li><li>Confidentiality &amp; Professional Integrity: Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</li><li>Relationship Building &amp; Stakeholder Management: ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</li></ul><p><strong>Organizational Skills</strong></p><ul><li>Strong organizational and coordination skills, with the ability to manage multiple HR processes</li><li>Ability to manage HR data, maintain trackers, and produce accurate reports.</li><li>Follows through on actions and monitors progress until completion.</li><li>Conflict resolution skills</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, HR Management, Law, Social sciences, or a related field is required.</li><li>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</li><li>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</li><li>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</li><li>Minimum of 4-6 years of relevant experience in a Human Resources similar role, preferably within humanitarian or development organizations.</li><li>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</li><li>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</li><li>Prior involvement in remote coordination or support to field missions is highly desirable.</li><li>Native Arabic speaker with excellent command of English (spoken and written).</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting. Experience with ERP is an asset.</li></ul>

<p>Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. About the Role &amp; Team The Commercial Manager supports the development and execution of commercial strategies for renewal and new business opportunities. The role partners closely with Sales, Bid Management, Finance, Legal, Contract Management and Technical teams to deliver commercially sound, profitable and compliant business outcomes. What you will do Jointly develop and implement deal-specific commercial strategies with senior management for tailored standard renewal and new business opportunities, including deal structure, negotiation strategy, non-standard terms and competitive positioning. Support the review and evaluation of commercial structures, including financial framework, deal risks, contractual terms, regulatory compliance, delivery considerations and full lifecycle impacts. Support pricing proposals, commercial offers and contract development for renewal and new business opportunities. Provide financial modelling support, including price structure, CAPEX, cash flow, profitability and the commercial impact of terms and conditions. Participate in customer negotiations to help secure commercially and financially sound agreements that deliver value to both SITA and the customer. Work with SITA solution and technical teams to align commercial approaches with technical solutions, delivery models and limitations. Act as a commercial representative on applicable opportunities, supporting discussions on commercial terms and conditions with internal and customer stakeholders. Develop, advocate and support optimum financial viability of opportunities within the total contract structure. As part of a team, identify, quantify, assess and report risks associated with bids and opportunities. Support compliance with company regulations, including bid process, delegation of authority, governance and commercial policies. Who You Are 3-5 years of experience as Commercial Manager, alongside experience in pricing, commercial finance, bid management support, financial analysis, deal structuring or a related field. Strong understanding of commercial pricing, financial modelling, profitability analysis and commercial strategy. Ability to support complex commercial opportunities and work effectively within cross-functional teams. Strong analytical, negotiation, communication and stakeholder management skills. Ability to balance customer requirements with business objectives, governance requirements and financial performance. Bachelor degree in Finance, Business Administration, Economics, Engineering, Commercial Management or a related discipline is preferred. Commercial Pricing, Commercial Strategy, Financial Modelling, Profitability Analysis, Negotiation, Market Benchmarking, Risk Assessment and Stakeholder Management. Nice to Have Experience in aviation, airlines, airports, travel technology, telecommunications, technology services or consulting. Exposure to international or regional commercial environments is advantageous. Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Experience supporting customer-facing commercial negotiations, pricing reviews or strategic bid discussions. Qualifications WHAT WE OFFER We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Salary / Compensation Note Hidden (-999)</p><p><strong>Desired Candidate Profile</strong></p><p>Who You Are 3-5 years of experience as Commercial Manager, alongside experience in pricing, commercial finance, bid management support, financial analysis, deal structuring or a related field. Strong understanding of commercial pricing, financial modelling, profitability analysis and commercial strategy. Ability to support complex commercial opportunities and work effectively within cross-functional teams. Strong analytical, negotiation, communication and stakeholder management skills. Ability to balance customer requirements with business objectives, governance requirements and financial performance. Bachelor degree in Finance, Business Administration, Economics, Engineering, Commercial Management or a related discipline is preferred. Commercial Pricing, Commercial Strategy, Financial Modelling, Profitability Analysis, Negotiation, Market Benchmarking, Risk Assessment and Stakeholder Management. Nice to Have Experience in aviation, airlines, airports, travel technology, telecommunications, technology services or consulting. Exposure to international or regional commercial environments is advantageous. Additional European language capability is an advantage, particularly German, Russian, French, Spanish, Italian or other European languages. Experience supporting customer-facing commercial negotiations, pricing reviews or strategic bid discussions.</p>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman, Jordan<br> <strong>Starting date:</strong> ASAP<br> <strong>Duration of contract:</strong> 9 months</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>Since October 2023, Gaza has been plunged into an unprecedented humanitarian catastrophe marked by mass destruction, displacement, and loss of life. By October 2025, 67,173 Palestinians were killed and 169,780 were injured while 90% of the population—2.1 million people—had been displaced multiple times. The health system is on the verge of collapse, humanitarian access remains extremely limited, and the entire population faces crisis or worse levels of food insecurity, with nearly half a million people at risk of famine. Attacks on hospitals, schools, and shelters continue, while widespread explosive ordnance contamination endangers civilians and obstructs humanitarian operations. Approximately 25% of the injured—around 22,500 people—require immediate and long-term rehabilitation, including thousands of children who have suffered life-changing injuries, with Gaza now home to the largest group of child amputees in modern history.</p> <h4>Your mission</h4> <p>Reporting to the Country Director, the Deputy Country Director for Support Services provides coaching and guidelines of all the Support Services functions and systems within the mission. S/he is responsible for HR, Logistics, and Finance in terms of process development, improvement, and implementation. S/he participates in the establishment of the strategic orientations of the program.</p> <p><strong>Responsibility 1: Strategic oversight and functional guidance to Support Services Managers</strong></p> <ul> <li>Oversee the implementation of the Shared Services strategy in line with the Country Strategy and emergency readiness priorities.</li> <li>Provide technical guidance, coaching, and capacity strengthening to HR, Logistics and Finance Managers to support their leadership, decision-making and strategic ownership.</li> <li>Support the development of managerial capacities and ensure alignment with HI policies, standards, and competency frameworks.</li> </ul> <p><strong>Responsibility 2: Ensure compliance of financial, logistics and HR processes</strong></p> <ul> <li>Supervise and verify compliance of financial, logistics and HR processes with HI policies, donor regulations and national legal frameworks.</li> <li>Strengthen risk visibility and oversee the effectiveness of internal control systems and risk mitigation measures across support services, particularly in emergency and remote management contexts.</li> <li>Ensure robust coordination with the project teams during budget creation, budget monitoring and reporting to donors.</li> <li>Define, adapt, and propose updates of all necessary internal procedures in close coordination with support services team members and technical referents.</li> </ul> <p><strong>Responsibility 3: Coordination of Support Services action plan</strong></p> <ul> <li>Ensure effective coordination and communication between Support Services departments, program teams and coordination structures, including the development and implementation of appropriate planning and management tools.</li> <li>Lead the development and implementation of the shared services action plan of the Country strategy plan of action on an annual basis. Monitor achievement and report quarterly on the monitoring plan.</li> <li>Lead the nationalization plan for the program for identified positions. Coordinate labor market assessment.</li> <li>Conduct regular analysis of mission structure costs, coherence with overall structure and strategy to inform quality proposal development, improve financial management and increase visibility for the structure cost.</li> <li>Monitor effective and timely implementation of support needed for each project, flag to the coordination team any unforeseen challenges and propose mitigation or corrective measures to be implemented.</li> <li>Identify the constraints and opportunities in HR, logistics and finance of the potential response to humanitarian needs and brief the Country Director and department Coordinators on the consequences.</li> </ul> <p><strong>Responsibility 4: Mission governance and strategic advisory</strong></p> <ul> <li>Strengthen governance clarity, accountability, and internal decision-making processes across support services.</li> <li>Advise the Country Director on strategic, structural, financial, and operational risk-related matters.</li> <li>Represent the organization in specific meetings, functions, and events as delegated by the Country Director.</li> <li>Lead the transition to reintegration of Palestine within the regional program.</li> </ul> <h4>Requirements</h4> <ul> <li>You have a minimum of 3 years of humanitarian experience in country level senior management or coordination role, preferably in a variety of contexts and countries.</li> <li>You have proven management and coordination skills in finance, HR, and logistics.</li> <li>You have proven ability to translate analysis and evaluation into operational planning and strategy.</li> <li>You have excellent verbal and written English skills.</li> <li>You have excellent communication, diplomacy and negotiation skills.</li> <li>You have organizational, leadership, and motivation or training skills.</li> <li>You have excellent coaching skills.</li> <li>You have good skills in training facilitation.</li> <li>You have conflict resolution skills.</li> </ul> <h4>Benefits</h4> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>9 months international contract starting ASAP.</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals.</li> <li>Pension scheme.</li> <li>Medical coverage with 50% of employee contribution.</li> <li>Repatriation insurance paid by HI.</li> <li>Salary from 2986 € gross per month upon experience.</li> <li>Per diem: 640 € net per month - paid in the field.</li> <li>Paid leaves: 25 days per year.</li> <li>R&R: according to the level of the mission, 11 days per year.</li> <li>Housing: collective taken in charge by HI.</li> </ul></p><p></p>

<p><h4>Description</h4> <p><strong>Place:</strong> Amman, Jordan<br> <strong>Starting date:</strong> ASAP<br> <strong>Duration of contract:</strong> 9 months</p> <p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p> <p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p> <p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.</p> <p>Please indicate if you require any special accommodation, even at the first interview.</p> <h4>Job context</h4> <p>Since October 2023, Gaza has been plunged into an unprecedented humanitarian catastrophe marked by mass destruction, displacement, and loss of life. By October 2025, 67,173 Palestinians were killed and 169,780 were injured while 90% of the population—2.1 million people—had been displaced multiple times. The health system is on the verge of collapse, humanitarian access remains extremely limited, and the entire population faces crisis or worse levels of food insecurity, with nearly half a million people at risk of famine. Attacks on hospitals, schools, and shelters continue, while widespread explosive ordnance contamination endangers civilians and obstructs humanitarian operations. Approximately 25% of the injured—around 22,500 people—require immediate and long-term rehabilitation, including thousands of children who have suffered life-changing injuries, with Gaza now home to the largest group of child amputees in modern history.</p> <h4>Your mission</h4> <p>Reporting to the Country Director, the Deputy Country Director for Support Services provides coaching and guidelines of all the Support Services functions and systems within the mission. S/he is responsible for HR, Logistics, and Finance in terms of process development, improvement, and implementation. S/he participates in the establishment of the strategic orientations of the program.</p> <p><strong>Responsibility 1: Strategic oversight and functional guidance to Support Services Managers</strong></p> <ul> <li>Oversee the implementation of the Shared Services strategy in line with the Country Strategy and emergency readiness priorities.</li> <li>Provide technical guidance, coaching, and capacity strengthening to HR, Logistics and Finance Managers to support their leadership, decision-making and strategic ownership.</li> <li>Support the development of managerial capacities and ensure alignment with HI policies, standards, and competency frameworks.</li> </ul> <p><strong>Responsibility 2: Ensure compliance of financial, logistics and HR processes</strong></p> <ul> <li>Supervise and verify compliance of financial, logistics and HR processes with HI policies, donor regulations and national legal frameworks.</li> <li>Strengthen risk visibility and oversee the effectiveness of internal control systems and risk mitigation measures across support services, particularly in emergency and remote management contexts.</li> <li>Ensure robust coordination with the project teams during budget creation, budget monitoring and reporting to donors.</li> <li>Define, adapt, and propose updates of all necessary internal procedures in close coordination with support services team members and technical referents.</li> </ul> <p><strong>Responsibility 3: Coordination of Support Services action plan</strong></p> <ul> <li>Ensure effective coordination and communication between Support Services departments, program teams and coordination structures, including the development and implementation of appropriate planning and management tools.</li> <li>Lead the development and implementation of the shared services action plan of the Country strategy plan of action on an annual basis. Monitor achievement and report quarterly on the monitoring plan.</li> <li>Lead the nationalization plan for the program for identified positions. Coordinate labor market assessment.</li> <li>Conduct regular analysis of mission structure costs, coherence with overall structure and strategy to inform quality proposal development, improve financial management and increase visibility for the structure cost.</li> <li>Monitor effective and timely implementation of support needed for each project, flag to the coordination team any unforeseen challenges and propose mitigation or corrective measures to be implemented.</li> <li>Identify the constraints and opportunities in HR, logistics and finance of the potential response to humanitarian needs and brief the Country Director and department Coordinators on the consequences.</li> </ul> <p><strong>Responsibility 4: Mission governance and strategic advisory</strong></p> <ul> <li>Strengthen governance clarity, accountability, and internal decision-making processes across support services.</li> <li>Advise the Country Director on strategic, structural, financial, and operational risk-related matters.</li> <li>Represent the organization in specific meetings, functions, and events as delegated by the Country Director.</li> <li>Lead the transition to reintegration of Palestine within the regional program.</li> </ul> <h4>Requirements</h4> <ul> <li>You have a minimum of 3 years of humanitarian experience in country level senior management or coordination role, preferably in a variety of contexts and countries.</li> <li>You have proven management and coordination skills in finance, HR, and logistics.</li> <li>You have proven ability to translate analysis and evaluation into operational planning and strategy.</li> <li>You have excellent verbal and written English skills.</li> <li>You have excellent communication, diplomacy and negotiation skills.</li> <li>You have organizational, leadership, and motivation or training skills.</li> <li>You have excellent coaching skills.</li> <li>You have good skills in training facilitation.</li> <li>You have conflict resolution skills.</li> </ul> <h4>Benefits</h4> <p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p> <ul> <li>9 months international contract starting ASAP.</li> <li>The international contract provides social cover adapted to your situation:</li> <li>Unemployment insurance benefits for EU nationals.</li> <li>Pension scheme.</li> <li>Medical coverage with 50% of employee contribution.</li> <li>Repatriation insurance paid by HI.</li> <li>Salary from 2986 € gross per month upon experience.</li> <li>Per diem: 640 € net per month - paid in the field.</li> <li>Paid leaves: 25 days per year.</li> <li>R&R: according to the level of the mission, 11 days per year.</li> <li>Housing: collective taken in charge by HI.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading and Monitoring Recruitment and Hiring Activity<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.<br>Administering and Providing Education Related to Employee Benefits<br>• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee benefits.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Job summary</h4> <p>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li> <li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Leading and monitoring recruitment and hiring activity</strong></p> <ul> <li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.</li> <li>Establishes and maintains contact with external recruitment sources.</li> <li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.</li> <li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.</li> <li>Oversees/monitors candidate identification and selection process.</li> <li>Provides subject matter expertise to property managers regarding selection procedures.</li> <li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li> <li>Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.</li> </ul> <p><strong>Administering and providing education related to employee benefits</strong></p> <ul> <li>Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li> <li>Prepares, audits and distributes unemployment claim activity reports to property management.</li> <li>Attends unemployment hearings and ensures property is properly represented.</li> <li>Ensures that department has the available resources on hand to administer employee benefits.</li> </ul> <p><strong>Managing employee development</strong></p> <ul> <li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Ensures employees are cross-trained to support successful daily operations.</li> <li>Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.</li> <li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li> <li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li> <li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li> </ul> <p><strong>Maintaining employee relations</strong></p> <ul> <li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li> <li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li> <li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li> <li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.</li> <li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> </ul> <p><strong>Managing legal and compliance practices</strong></p> <ul> <li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li> <li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li> <li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li> <li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li> <li>Communicates property rules and regulations via the employee handbook.</li> <li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li> <li>Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li> <li>Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li> <li>Manages Workers Compensation claims to ensure appropriate employee care and manage costs.</li> <li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>The HR manager directs and works with human resources and operations employees to carry out the daily activities of the human resource office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR</li> <li>2-year degree from an accredited university in human resources, business administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Leading and monitoring recruitment and hiring activity</strong></p> <ul> <li>Assists in the interviewing and hiring of human resource employee team members with the appropriate skills, as needed.</li> <li>Establishes and maintains contact with external recruitment sources.</li> <li>Attends job fairs and ensures documentation of outreach efforts in accordance with human resource standard operating procedures.</li> <li>Networks with local organizations (e.g., hotel association and peers) to source candidates for current or future openings.</li> <li>Oversees/monitors candidate identification and selection process.</li> <li>Provides subject matter expertise to property managers regarding selection procedures.</li> <li>Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.</li> <li>Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.</li> </ul> <p><strong>Administering and providing education related to employee benefits</strong></p> <ul> <li>Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.</li> <li>Prepares, audits and distributes unemployment claim activity reports to property management.</li> <li>Attends unemployment hearings and ensures property is properly represented.</li> <li>Ensures that department has the available resources on hand to administer employee benefits.</li> </ul> <p><strong>Managing employee development</strong></p> <ul> <li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Ensures employees are cross-trained to support successful daily operations.</li> <li>Uses all available on the job training tools for employees; supervises ongoing training initiatives and conducts training, when appropriate.</li> <li>Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.</li> <li>Ensures attendance by all new hires and participation of the leadership team in training programs.</li> <li>Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.</li> </ul> <p><strong>Maintaining employee relations</strong></p> <ul> <li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).</li> <li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.</li> <li>Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.</li> <li>Ensures employee issues are referred to the department manager for resolution or escalated to the director of human resources/multi-property director of human resources.</li> <li>Partners with loss prevention to conduct employee accident investigations, as necessary.</li> <li>Communicates performance expectations in accordance with job descriptions for each position.</li> </ul> <p><strong>Managing legal and compliance practices</strong></p> <ul> <li>Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.</li> <li>Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.</li> <li>Ensures medical records are maintained in a separate, secure and confidential medical file.</li> <li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).</li> <li>Communicates property rules and regulations via the employee handbook.</li> <li>Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.</li> <li>Conducts periodic claims reviews with regional claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.</li> <li>Represents human resources at the property safety committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.</li> <li>Manages workers compensation claims to ensure appropriate employee care and manage costs.</li> <li>Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p> <p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading and Monitoring Recruitment and Hiring Activity<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.<br>Administering and Providing Education Related to Employee Benefits<br>• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee benefits.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><strong>Re-Advertised Announcement</strong></p> <h1><strong>Human Resources Operational Partner Support&nbsp;</strong><strong>OCG - Cell 5</strong></h1> <p><em>Family: Human Resources</em></p> <p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p> <p><em>Workplace: Amman</em></p> <p><em>Hierarchical and Functional line management of: Cell 5 Human Resources Operational Partner (HROP)</em></p> <p><em>Mobility: Possible travels to Cell 5 mission countries (currently Iraq, Lebanon and Yemen) and other HQ locations</em></p> <p><em>Starting date: 1^st November 2026</em></p> <p><em>Duration: 12 Months.</em></p> <p><strong>Context</strong></p> <p><strong>OCG presence in Amman Hub:</strong></p> <p>OCG has been developing its presence in Amman with a delocalized structure created to support the quality of our operations in the region and beyond. It includes:&nbsp;</p> <ul> <li>The Operational Cell 5 directly managed by a Program Responsible, which current portfolio includes Syria, Iraq, Lebanon and Yemen. The team is composed of the Program Responsible, Deputy Program Responsible, Medical Program Responsible, HR Operational Partner, Fin Controller, Log Operational Responsible, Strategic Communication Advisor, Supply Referent, Flying Pharma and HROp Support.</li> <li>The MESO (Middle East Support Office) is directly managed by the Head of MESO, that includes advisory, implementers and support positions providing technical and operational support to the field missions. The team is composed by Strategic Medical Advisor/Team Leader, Lab, IPC, Nursing Care and AMR Advisors and flyings, Humanitarian Affairs Advisor, Project Officer, Legal Advisor, Ops and Med Flying, Staff Mobility Coordinator and Implementer, Regional Technical Referent Energy and HVAC, Water &amp; Sanitation and a MESO Assistant.</li> <li>Delocalized &amp; Hosted positions.</li> <li>An intersectional Amman Mutualized Support Office (AMSO) for Finance/HR/Admin/Log/IT that supports both OCG, OCBA and OCA teams in Amman. The AMSO is under the direct management of OCBA.</li> </ul> <p>&nbsp;</p> <p>At the heart of the Operations Department of the Operational Center of Geneva (OCG), the "cells" are multidisciplinary teams of 8 to 9 experts (Program Manager, Deputy Program Manager, Programme Medical Referent, Operational HR Partner, Operational Logistics Manager, Operational Finance Controller, Operational Communication Advisor, Supply referent and flying Pharma Referent). The cells supervise and coordinate MSF's activities in several countries and are the direct interface between the headquarters and the field. Each member oversees a specific field of activity under the supervision (functional link) of a Program Manager and with a hierarchical link to the coordinator of the relevant department.</p> <p>The HROP centralizes and acts as a referent for mission’s HR and administrative issues in front of the various HR units at HQ and other members of the cell, mission’s Human Resources Coordinator (HRCo) or Head of Mission (HoM) and other MSF operational centers (OCs).</p> <p>With the need to focus more on strategic HR mentoring and support to missions, the HROP support will be the focal point of different HR files identified and delegated by the HROP.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong><em>Scope of responsibilities:</em></strong></p> <ol> <li value="NaN"><strong>Operational Planning &amp; Translation of Ambitions into HR Needs:</strong></li> </ol> <p ><em>Participates in discussions on optimal setup requested by the field to ensure staffing is sufficient in number and coherent in composition to meet operational and institutional ambitions, especially during MYR and POA.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>IMS Staffing Requests</strong></p> </td> <td > <ul> <li>Verifies IMS staffing requests formalized by HRCos for compliance with planning, accuracy and clarity</li> <li>Identifies inconsistencies against POA/MYR HR guidance and works with the HROP to adjust setups (IMS and LHS) and HR ambitions</li> <li>Propose changes to the cell and missions based on analysis of long-term HR objectives.</li> </ul> </td> </tr> <tr> <td > <p><strong>MYR &amp; POA Review</strong></p> </td> <td > <ul> <li>1^st round review of MYR and POA HR matrices and reports to HROP any issues (technical, settings, analytical)</li> <li>Provides first feedback to HROP on forecast and variances compared to last validated budget</li> <li>Follows up with missions on job descriptions of international staff (MI); flags missing or outdated MIs and files received MIs.</li> </ul> </td> </tr> <tr> <td > <p><strong>Gap-fill &amp; DEI Planning</strong></p> </td> <td > <ul> <li>Follows up on IMS staffing setups based on HR planning as per LVB.</li> <li>Carries out DEI checks and follow-up linked to HR planning</li> <li>Follows up gap-fill and back-up plans in coordination with HRCo and GPO.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>IMS Lifecycle Management — from Opening to Return:</strong></li> </ol> <p ><em>Single point of contact for IMS administrative and HR management, owning the relationship with the FMR, FAR and GPO across the full cycle. Manages the informed consent process, HR restriction table, BIC documents, mandatory mission documents and POL follow-up.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td colspan="2" > <p><strong>2a&nbsp; Job Openings &amp; Matching</strong></p> </td> </tr> <tr> <td > <p><strong>Job Openings</strong></p> </td> <td > <ul> <li>Follows up job openings in HRIS/Ligo in coordination with HRCo and cell.</li> <li>Compiles a weekly table of cell 5 missions’ positions to be opened as long as the system of TDM lives in parallel of Ligo.</li> <li>Follows up on position management and vacancy tracking.</li> </ul> </td> </tr> <tr> <td > <p><strong>Matching Process</strong></p> </td> <td > <ul> <li>Support HRCo (as per the need) in the matching process for IMS profiles, including liaison with GPO and mobility officers.</li> <li>Keeps a close follow up to ensure all proposed IMS are compliant with missions' HR restrictions</li> <li>Organizes and follows up on 'PAPOUs' (ad hoc meetings for urgent positions to be filled).</li> <li>Prepares and maintains the Tour du Monde document and cell TDM document.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2b&nbsp; Pre-Departure &amp; Departure</strong></p> </td> </tr> <tr> <td > <p><strong>Movement &amp; Visas</strong></p> </td> <td > <ul> <li>Coordinates with FMR for visa and movement logistics, including Schengen visas, mission-country visas.</li> <li>Provides support to FMRs in case of specific movements or visa complexity.</li> <li>Follows up with international staff on all documents required for departure (informed consents BIC, proof of life, digital hygiene policy etc.).</li> <li>Updates and maintain tracker table for BIC, POL etc. at the cell level.</li> <li>Consolidates, monitors and updates pre-departure briefing materials for international staff.</li> </ul> </td> </tr> <tr> <td > <p><strong>Admin &amp; Contract Setup</strong></p> </td> <td > <ul> <li>Follows up on briefing plans and BIC documents.</li> <li>Ensures Ligo updates for departing IMS are completed.</li> </ul> </td> </tr> <tr> <td > <p><strong>HR Briefings</strong></p> </td> <td > <ul> <li>Carries out or participates in HR briefings according to policy.</li> <li>Ensure all documents in the mission welcome package are updated for all cell 5 missions.</li> <li>Arrange BIC briefing with RP/ARP and ensure all IMS have received BIC briefing before their departure.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2c&nbsp; During Mission</strong></p> </td> </tr> <tr> <td > <p><strong>Monthly Follow-up</strong></p> </td> <td > <ul> <li>Monthly salary verification of IMS in post: start/end date changes and project/position allocations with FAR.</li> <li>Keeps the IMS HR Update file continuously updated, with collaboration from HRCos.</li> <li>Ensures updating of the international staff tracking table (HR Update) and communicates discrepancies to HROP and HRCos.</li> <li>Confirms monthly IMS payroll information to FAR as part of IMS salary payment.</li> </ul> </td> </tr> <tr> <td > <p><strong>Indicators &amp; Tracking</strong></p> </td> <td > <ul> <li>Tracks first and second mission indicators.</li> <li>Ensure statistics and indicators are collected and analyzed, at minimum at POA, MYR and year-end (HRNS).</li> <li>Liaises with FMR and FAR for any mid-mission administrative change; follows up on salary advance requests when PD process disappears.</li> </ul> </td> </tr> <tr> <td colspan="2" > <p><strong>2d&nbsp; Return from Mission</strong></p> </td> </tr> <tr> <td > <p><strong>Early Return</strong></p> </td> <td > <ul> <li>Coordinates early returns: administrative processing and support to HRCo and HoM.</li> <li>Follows up on anticipated returns of IMS and files related documents.</li> </ul> </td> </tr> <tr> <td > <p><strong>Debriefings &amp; Formalities</strong></p> </td> <td > <ul> <li>Ensure SHU is alerted when needed at return.</li> <li>Tracks mission-end formalities with FAR.</li> </ul> </td> </tr> </tbody> </table> <p >&nbsp;</p> <ol> <li value="NaN"><strong>HRIS (Ligo) — Maintenance, Quality &amp; Deployment Support&nbsp;:</strong></li> </ol> <p><em>Act as focal point in the cell for the monitoring, follow-up and deployment of Ligo, providing first-line support to HRCos and cell members.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Routine Maintenance</strong></p> </td> <td > <ul> <li>Verifies routine HR updates in Ligo: positions, Contracts, amendements, allocations.</li> <li>Follow up on position management and job opening status.</li> <li>Follow up on mandatory mission documents and compliance tracking.</li> </ul> </td> </tr> <tr> <td > <p><strong>Data Quality</strong></p> </td> <td > <ul> <li>Performs data quality checks and maintains dashboards for IMS indicators.</li> <li>Identifies and resolves discrepancies in the IMS tracking system; escalates to HROP where needed.</li> </ul> </td> </tr> <tr> <td > <p><strong>Deployment Support</strong></p> </td> <td > <ul> <li>Acts as first-line support for HRCos and cell members on Ligo usage.</li> <li>Monitors progress and challenges in Ligo deployment across cell missions.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>Focal Point for Specific HR Dossiers (under HROP supervision):</strong></li> </ol> <p><em>Act as focal point for specific cross-cutting dossiers, ensuring coordination between missions, HQ units and the HROP.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Mobility Programme</strong></p> </td> <td > <ul> <li>Initiates and streamlines communication between HRCos, PDMs and Mobility Coordinators on mobility needs.</li> <li>Coordinates and laise with mission and mobility team, administrative formalities related to LHS detachment process from/to cell missions.</li> </ul> </td> </tr> <tr> <td > <p><strong>Compensation &amp; Benefits</strong></p> </td> <td > <ul> <li>Focal point for all topics related to IMS Compensation &amp; Benefits (IRFFG, IMS benefits, etc.) with special focus on Rewards Review.</li> <li>Manages information flow and streamlines communication between missions and HQ on rewards changes.</li> <li>Supports the HROP on Benchmark topics: manages BM requests, coordinates with hosting sections and follows up on timely submission of requested information.</li> <li>Solicits and coordinates the intervention of Comp&amp;Ben referents when needed.</li> <li>Supports HRCos facing questions on the implementation of rewards changes.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <ol> <li value="NaN"><strong>Information, Reporting &amp; Meetings&nbsp;:</strong></li> </ol> <p><em>Acts as a pivot between the HR department and the missions, ensuring sufficient information sharing to allow the HR department to provide appropriate and timely support.</em></p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Reporting &amp; Indicators, information sharing</strong></p> </td> <td > <ul> <li>Ensure statistics and indicators (FM, 2M, LHS in coordination positions, DEI) are collected, passed on and analyzed — at least at POA, MYR and year-end.</li> <li>Participates in the analysis of HR data and contributes to reporting to the HROP.</li> <li>Ensure cell SharePoint is updated with mission HR policies, reports and other relevant documents from the mission and relevant cell members are having access to those documents.</li> </ul> </td> </tr> <tr> <td > <p><strong>Meetings</strong></p> </td> <td > <ul> <li>Participates in the monthly 'Tour du Monde' meetings to open IMS positions and present the cell's HR/operational news.</li> <li>Participate in the weekly mini-desk of the cell and take minutes of the meeting.</li> <li>Participates in regular catchup meetings between HRCo and HROP and keep the follow up points updated.</li> </ul> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p><strong>Profile Requirements:</strong></p> <p><strong>Education:</strong></p> <ul> <li>Master’s degree in HR management (People Management or similar), Social Sciences, Political Science, Humanitarian or Development Studies, or other relevant degrees</li> <li>Additional operational &amp; HR MSF training an asset.</li> </ul> <p >&nbsp;</p> <p><strong>Experience:</strong></p> <ul> <li>At least one year’s experience as Field/office HR Admin with MSF or Cell Assistant with MSF OCG.</li> </ul> <p >&nbsp;</p> <p><strong>Technical Competencies:</strong></p> <ul> <li>IT: Windows 10, database, Excel (use of macros), Power BI.</li> <li>HR Tools and HR Fundamentals.</li> </ul> <p>&nbsp;</p> <p><strong>Languages:</strong></p> <ul> <li>English</li> <li>French and/or Arabic an advantage.</li> </ul> <p >&nbsp;</p> <p><strong>Other:</strong></p> <ul> <li>This position is open to both Jordanian and non-Jordanian applicants.</li> </ul> <p >&nbsp;</p> <p><strong>Compensation &amp; Benefit: </strong></p> <ul> <li>MSF loyalty will be considered on the gross salary.</li> <li>Relocation package will be applicable for non-Jordanian staff.</li> </ul> <p>&nbsp;</p> <p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Wednesday 30^th September 2026</strong><strong>.</strong></p> <p>&nbsp;</p> <p><strong>To:&nbsp; </strong><a href="https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support"><strong>https://msfamman.recruitee.com/o/re-advertised-announcement-human-resources-operational-partner-support</strong></a></p> <p>&nbsp;</p> <p><strong><em>Any incomplete application will not be considered (ie no letter of motivation). Kindly note ONLY shortlisted applicants will be contacted.</em></strong></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><i>Redefine the future of cancer care with AstraZeneca! Step into a purpose-driven role where your expertise drives innovation, empowers healthcare professionals, and puts patients at the heart of every breakthrough.</i></b></p><br><p><b>ABOUT ASTRAZENECA</b></p><br><p>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.</p><br><p>Join a high-performing team, empowered to cut through the noise and drive real change. Our agility and pace, coupled with scientific focus, powers us to spot opportunities in the market that keep us moving forward and into new spaces.</p><br><p><b>Why AstraZeneca?</b></p><br><p>At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.</p><br><p><b>ABOUT THE ROLE</b></p><br><p><b>Job Purpose:</b></p><br><p>As an Associate Oncology Business Partner, you will play a key role in executing cross-functional initiatives and projects across Commercial, Market Access, Patient Centricity, KAM, and Diagnostics. You will champion patient-centric care and elevate engagement with healthcare professionals and internal teams to deliver impactful solutions that enhance patient journeys, support earlier diagnosis, and drive adoption of AstraZeneca’s oncology portfolio.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Develop and implement local account plans (TAPs) to exceed sales targets and HCP engagement goals.</li><li>Engage oncology HCPs to present approved indications and scientific data to support appropriate prescribing.</li><li>Champion a patient-centric approach by identifying and addressing gaps in the patient journey.</li><li>Collaborate with diagnostics teams to optimize testing solutions and improve outcomes.</li><li>Align with market access and payer teams to deliver value-driven solutions to stakeholders.</li><li>Work with marketing and brand teams to tailor strategies to local customer needs.</li><li>Lead impactful, science-based discussions in rep-led meetings with HCPs and decision-makers.</li><li>Identify new business opportunities within multidisciplinary teams and healthcare systems.</li><li>Ensure high standards of compliance and uphold AstraZeneca’s ethical values.</li><li>Provide continuous feedback to cross-functional teams on market trends, HCP insights, and strategic opportunities.</li></ul><p><b>Job Requirements:</b></p><br><p><b><u>Essential Criteria:</u></b></p><br><ul><li>Bachelor’s Degree in Pharmacy or PharmD.</li><li>Minimum of 3 years of experience in the pharmaceutical industry, preferably in multinational companies.</li><li>Experience in Commercial, Medical Affairs or Market Access.</li><li>Experience in Specialty Therapy Areas such as Oncology, Hematology, or Rare Diseases.</li><li>Strong understanding of Compliance and Medical Governance.</li><li>Strong communication skills, including presentation skills.</li><li>Demonstrated ability to manage multiple projects with excellence in execution.</li><li>Strong problem-solving skills, adaptability, and resilience.</li><li>Proactive, innovative mindset with a passion for customer insight and strategy development.</li><li>Proven track record of working effectively within cross-functional teams.</li><li>Strong influencing skills in complex environments to drive performance.</li><li>Skilled in gathering and translating stakeholder insights into actionable strategies.</li><li>Strong customer orientation with the ability to build trust and maintain long-term relationships.</li></ul><p><b><i>Please note that this position is based in Jordan and is not open for relocation; only apply if you are located in or can easily access this location.</i></b></p><br><p><b>Where can I find out more?</b></p><br><p>Our Social Media,</p><br><p>Follow AstraZeneca on LinkedIn <span>https://www.linkedin.com/company/1603/</span></p><br><p>Follow AstraZeneca on Facebook <span>https://www.facebook.com/astrazenecacareers/</span></p><br><p>Follow AstraZeneca on Instagram <span>https://www.instagram.com/astrazeneca_careers/?hl=en</span></p><br><p><b>Date Posted</b></p><br>23-Jul-2026<p><b>Closing Date</b></p><br>29-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. &nbsp;We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. &nbsp;We believe that the more inclusive we are, the better our work will be. &nbsp;We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. &nbsp;We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>

<p><strong>Industry Distribution and Payment Support</strong></p><p>Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes.</p><p>Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery.</p><p>Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value.</p><p>Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation.</p><p>Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs.</p><p><strong>Regional Mobilization</strong></p><p>Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents &amp; Airlines), and to support new business cases or enhance products development .</p><p>Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management.</p><p><strong>IATA Settlement Systems (ISS) and local Governance Support</strong></p><p>In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services.</p><p>Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance.</p><p>Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration.</p><p>Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services.</p><p>Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review.</p><p><strong>Teamwork and Expert Knowledge</strong></p><p>Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities.</p><p>Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region.</p><p>Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success.</p><p>Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making.</p><p>Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management- A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>

<p>Please check the opportunity on this link Opportunity IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment. Context and Objective • Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads) • Potential for client psychological distress, coercion, or external third-party pressure • Intern and junior staff exposure to high-stress client interactions • Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution The objective of this assessment is to develop appropriate measures in place pertaining to: • Physical security of the building envelope and entry systems • Interview room safety for staff, interns, and clients • Incident response and evacuation procedures • Information security related to physical access • Staff and intern security awareness and preparedness Key Deliverables • Executive Summary (3 5 pages) • Overall risk rating for the facility • Top 5 prioritized findings • Immediate actions required before the next operational day (if any) • Full Security Assessment Report • Current state description (observation-based) • Gap identification • Risk rating (probability + impact) • The threat actor most likely to exploit the gap • Recommended mitigation measure(s) • Cost estimate category (low/medium/high) • Responsible party for implementation • Interview Room Security Protocol (standalone document) • Room configuration standards furniture placement, door opening direction, staff positioning relative to exit • Pre-interview checklist room clearance, panic device test, colleague notification • Duress signal system verbal and non-verbal protocols, staff response procedure • Escalation ladder from client agitation through staff concern to active incident • Intern-specific protocols buddy system required • Post-incident procedure reporting, staff support, room lockdown sequence • Client dignity safeguards balancing security measures against client experience • Prioritized Risk Register • Security Management Plan (SMP) Draft • Daily opening/closing procedures • Visitor and client management flow • Key holder policy • After-hours incident contacts • Emergency communication tree • Quarterly review schedule • Training Needs Assessment Conduct &amp; Confidentiality • The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information • All findings are for internal use only unless explicitly authorized for external sharing • Staff interviews shall be conducted on a no-attribution basis • The final report shall be stored in accordance with the organization's data protection policy • The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline Compensation The total compensation for this consultancy is USD 2,500, payable upon successful completion of the assignment and upon the organization's submission and acceptance of all agreed deliverables. How to apply Applications should include: • A brief cover letter and understanding of the assignment. addressing the purpose, objectives, scope, criteria, and deliverables of the project. • Updated profile/ CV listing similar experiences/assignments • Experience / Survey / Study similar work with References / Recommendation letters • Three references from a previous employer. Review of applications will begin immediately and continue on a rolling basis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts</li><li>Direct experience assessing NGO or humanitarian operations in urban environments</li><li>Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements</li><li>Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards</li><li>Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)</li><li>No conflict of interest with the organization or its donor base</li><li>Clearance/reference check completed prior to engagement</li></ul>

<p>Please check the opportunity on this link Opportunity IRAP Jordan is seeking the consultancy services of a Safety and Security expert to conduct an independent, comprehensive evaluation of the physical security arrangements, operational procedures, and facility-related risks affecting IRAP Jordan Country Office. The assessment will identify vulnerabilities that could impact the safety of staff, interns, clients, visitors, assets, and confidential information, and will provide practical, risk-based recommendations to strengthen organizational resilience while maintaining a safe, accessible, and client-centered environment. Context and Objective • Proximity to conflict-affected populations (Syrian, Iraqi, Yemeni, Sudanese caseloads) • Potential for client psychological distress, coercion, or external third-party pressure • Intern and junior staff exposure to high-stress client interactions • Regulatory oversight of NGOs under Jordan's Law on Societies (No. 51/2008, amended 2009), including the Ministry of Social Development's supervisory authority over registration, foreign funding approval, and organizational dissolution The objective of this assessment is to develop appropriate measures in place pertaining to: • Physical security of the building envelope and entry systems • Interview room safety for staff, interns, and clients • Incident response and evacuation procedures • Information security related to physical access • Staff and intern security awareness and preparedness Key Deliverables • Executive Summary (3 5 pages) • Overall risk rating for the facility • Top 5 prioritized findings • Immediate actions required before the next operational day (if any) • Full Security Assessment Report • Current state description (observation-based) • Gap identification • Risk rating (probability + impact) • The threat actor most likely to exploit the gap • Recommended mitigation measure(s) • Cost estimate category (low/medium/high) • Responsible party for implementation • Interview Room Security Protocol (standalone document) • Room configuration standards furniture placement, door opening direction, staff positioning relative to exit • Pre-interview checklist room clearance, panic device test, colleague notification • Duress signal system verbal and non-verbal protocols, staff response procedure • Escalation ladder from client agitation through staff concern to active incident • Intern-specific protocols buddy system required • Post-incident procedure reporting, staff support, room lockdown sequence • Client dignity safeguards balancing security measures against client experience • Prioritized Risk Register • Security Management Plan (SMP) Draft • Daily opening/closing procedures • Visitor and client management flow • Key holder policy • After-hours incident contacts • Emergency communication tree • Quarterly review schedule • Training Needs Assessment Conduct &amp; Confidentiality • The assessor shall sign a confidentiality agreement before accessing any facility, staff, or documentary information • All findings are for internal use only unless explicitly authorized for external sharing • Staff interviews shall be conducted on a no-attribution basis • The final report shall be stored in accordance with the organization's data protection policy • The assessor shall disclose any findings of immediate danger to the Operations Manager within 24 hours of identification, regardless of the overall reporting timeline Compensation The total compensation for this consultancy is USD 2,500, payable upon successful completion of the assignment and upon the organization's submission and acceptance of all agreed deliverables. How to apply Applications should include: • A brief cover letter and understanding of the assignment. addressing the purpose, objectives, scope, criteria, and deliverables of the project. • Updated profile/ CV listing similar experiences/assignments • Experience / Survey / Study similar work with References / Recommendation letters • Three references from a previous employer. Review of applications will begin immediately and continue on a rolling basis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7 years of security management experience, with at least 3 years in Southwest Asia (Middle East) contexts</li><li>Direct experience assessing NGO or humanitarian operations in urban environments</li><li>Familiarity with Jordan's legal and regulatory framework for civil society organizations, including current Ministry of Social Development registration and foreign funding approval requirements</li><li>Working knowledge of UNHCR, ICRC, GISF, or equivalent facility security standards</li><li>Demonstrated competency in threat and risk assessment methodology (HEAT-equivalent or higher)</li><li>No conflict of interest with the organization or its donor base</li><li>Clearance/reference check completed prior to engagement</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>UNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child.</p><p><br></p><p>UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live.</p><p><br></p><p>Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.</p><p>Context</p><p>The UN Volunteer will be part of the Partnerships Section within the UNICEF Jordan Country Office. The section plays a central role in resource mobilization, donor relations, partnership coordination and strategic reporting, supporting the delivery of UNICEF’s multi‑sectoral Country Programme in Jordan. The programme is implemented in a complex humanitarian and development context within a middle‑income country, balancing responses for refugees with long‑term investments in national systems across education, child protection, health and nutrition, WASH, social protection, and adolescent development. The assignment contributes to strengthening partnership management and high‑quality reporting in a context of increasing resource constraints.</p><p><br></p><p>National UN Specialist Volunteers in Jordan are entitled to:</p><p><br></p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,145.08;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance;</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Chief of Partnerships, the UN Volunteer will:</p><p><br></p><p>- Provide reporting, coordination and partnership support across UNICEF Jordan’s Country Programme.</p><p>- Contribute to strengthening high quality donor reporting, compliance with donor requirements, and effective</p><p>communication of results.</p><p>-Support the preparation and organization of donor meetings, preparation and timely submission of donor reports.</p><p>- Contribute to the drafting of donor briefings and update and tracking of reporting timelines.</p><p>- Support coordination with internal programme teams to ensure accurate, results-based reporting.</p><p><br></p><p>Application deadline is on 02 August 2026</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in International relations, political science, communications, international development, or another relevant technical field.</p><p>Competencies and values</p><p>• Demonstrates Self Awareness and Ethical Awareness</p><p>• Works Collaboratively with others</p><p>• Builds and Maintains Partnerships</p><p>• Innovates and Embraces Change</p><p>• Thinks and Acts Strategically</p><p>• Drives to achieve impactful results</p><p>• Manages ambiguity and complexity</p><p><br></p><p>• Care</p><p>• Respect</p><p>• Integrity</p><p>• Trust</p><p>• Accountability</p><p>• Sustainability</p><p>Skills and experience</p><p>• At least 3 years of professional experience at the national level in reporting, programme support, monitoring and</p><p>evaluation, communications, or related areas. Experience supporting donor reporting or programme</p><p>documentation is an asset.</p><p>• Excellent written and verbal communication skills in English, with the ability to draft clear and structured reports,</p><p>summaries and updates.</p><p>• Ability to collect, consolidate and analyse inputs from multiple programme sections and stakeholders, ensuring</p><p>accuracy, consistency and clarity of reporting content.</p><p>• Understanding of results‑based reporting, including programme indicators, activities, outputs and results; ability to</p><p>collect and organize information from different teams.</p><p>• Strong attention to detail and accuracy in document production, editing, formatting and quality‑assurance</p><p>processes.</p><p>• Strong interpersonal skills with the ability to work well with colleagues from different backgrounds and across</p><p>programme sections.</p><p>• Ability to manage multiple tasks and meet deadlines in a busy work environment.</p><p>• Solid computer skills, including proficiency in Microsoft Word, Excel and PowerPoint.</p><p>• Organized, self‑motivated and willing to learn; able to follow up with colleagues to obtain needed information for reports.</p><p>• Willingness to follow UN security rules and ethical standards.</p><p>• Strong commitment to child rights, equity and development results, and alignment with UNICEF’s core values and mandate.</p><p><br></p></div>

<p><h4>Job purpose</h4> <p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p> <h4>Key accountability areas</h4> <p><strong>Production planning and scheduling:</strong><br> Develop and implement production plans to meet customer demand.<br> Create and manage production schedules, optimizing resource utilization.</p> <p><strong>Resource management:</strong><br> Allocate and manage human and equipment resources effectively.<br> Ensure that staffing levels are aligned with production requirements.</p> <p><strong>Quality control and assurance:</strong><br> Implement and oversee quality control processes to ensure product quality.<br> Collaborate with the quality management team to maintain high-quality standards.</p> <p><strong>Process optimization:</strong><br> Identify opportunities for process improvement and implement efficiency measures.<br> Implement lean manufacturing principles and continuous improvement initiatives.</p> <p><strong>Cost control and budget management:</strong><br> Monitor and control manufacturing costs to meet budgetary constraints.<br> Implement cost-saving measures without compromising quality or safety.</p> <p><strong>Health and safety compliance:</strong><br> Ensure compliance with health and safety regulations and standards.<br> Implement and enforce safety protocols to create a secure working environment.</p> <p><strong>Supply chain coordination:</strong><br> Collaborate with supply chain teams to ensure timely availability of raw materials.<br> Manage relationships with suppliers to optimize the supply chain.</p> <p><strong>Team leadership and development:</strong><br> Lead and manage manufacturing teams, providing guidance and support.<br> Develop a culture of accountability, teamwork, and continuous learning.</p> <p><strong>Production efficiency metrics:</strong><br> Establish and monitor key performance indicators (KPIs) to measure production efficiency.<br> Analyze data to identify areas for improvement and track progress.</p> <p><strong>Cross-functional collaboration:</strong><br> Collaborate with other departments such as engineering, maintenance, and quality assurance.<br> Participate in cross-functional teams to address operational challenges.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to recruit, recognize, and cultivate high performers and expose them in order to create a robust second line of management.<br> Ability to recognize low performers and guide them to improve or release them.<br> Ability to treat subordinates equally without any discrimination.<br> Assessment criteria of subordinates is performance that leads to planned results.<br> Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</p> <p><strong>Responsibility:</strong><br> Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.<br> Able to anticipate problems and make the necessary proactive steps to prevent them.<br> Ability to take necessary and proper timely decisions.</p> <p><strong>Delivery:</strong><br> Deliver the required results in a timely manner with required quality and cost.</p> <p><strong>Making a tangible difference:</strong><br> Must make a tangible difference to his area of operation and exceed business expectations.</p> <p><strong>Business planning and performance:</strong><br> Able to transform the corporate goals into business plans.<br> Able to plan, follow-up, and execute those plans, whether they are annual or development plans.<br> Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.<br> Provide periodic work progress reports.<br> Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.</p> <p><strong>Organizational development:</strong><br> Develop the organizational structure according to the current requirements taking into consideration future and development plans.<br> Ensure availability of job descriptions for all job roles and deployment.</p> <p><strong>Business process improvements:</strong><br> Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.<br> Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.<br> Promote the automated systems and use them fully, to spread its culture.</p> <p><strong>Quality:</strong><br> Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p> <p><strong>Adaptation:</strong><br> Adapt to new and alternative techniques, technologies, management structures, and business models.</p> <p><strong>Health, safety and environment:</strong><br> Ensure a safe, secure, and legal work environment as per the standard regulations.</p> <h4>Academic qualification</h4> <p>Bachelor degree in electrical engineering</p> <h4>Work experience</h4> <p>6 to 10 years</p> <h4>Technical / functional competencies</h4> <ul> <li>Operations management</li> <li>Operations planning</li> <li>Operations research</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p> <h4>Key accountability areas</h4> <p><strong>Production planning and scheduling:</strong><br> Develop and implement production plans to meet customer demand.<br> Create and manage production schedules, optimizing resource utilization.</p> <p><strong>Resource management:</strong><br> Allocate and manage human and equipment resources effectively.<br> Ensure that staffing levels are aligned with production requirements.</p> <p><strong>Quality control and assurance:</strong><br> Implement and oversee quality control processes to ensure product quality.<br> Collaborate with the quality management team to maintain high-quality standards.</p> <p><strong>Process optimization:</strong><br> Identify opportunities for process improvement and implement efficiency measures.<br> Implement lean manufacturing principles and continuous improvement initiatives.</p> <p><strong>Cost control and budget management:</strong><br> Monitor and control manufacturing costs to meet budgetary constraints.<br> Implement cost-saving measures without compromising quality or safety.</p> <p><strong>Health and safety compliance:</strong><br> Ensure compliance with health and safety regulations and standards.<br> Implement and enforce safety protocols to create a secure working environment.</p> <p><strong>Supply chain coordination:</strong><br> Collaborate with supply chain teams to ensure timely availability of raw materials.<br> Manage relationships with suppliers to optimize the supply chain.</p> <p><strong>Team leadership and development:</strong><br> Lead and manage manufacturing teams, providing guidance and support.<br> Develop a culture of accountability, teamwork, and continuous learning.</p> <p><strong>Production efficiency metrics:</strong><br> Establish and monitor key performance indicators (KPIs) to measure production efficiency.<br> Analyze data to identify areas for improvement and track progress.</p> <p><strong>Cross-functional collaboration:</strong><br> Collaborate with other departments such as engineering, maintenance, and quality assurance.<br> Participate in cross-functional teams to address operational challenges.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to recruit, recognize, and cultivate high performers and expose them in order to create a robust second line of management.<br> Ability to recognize low performers and guide them to improve or release them.<br> Ability to treat subordinates equally without any discrimination.<br> Assessment criteria of subordinates is performance that leads to planned results.<br> Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</p> <p><strong>Responsibility:</strong><br> Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.<br> Able to anticipate problems and make the necessary proactive steps to prevent them.<br> Ability to take necessary and proper timely decisions.</p> <p><strong>Delivery:</strong><br> Deliver the required results in a timely manner with required quality and cost.</p> <p><strong>Making a tangible difference:</strong><br> Must make a tangible difference to his area of operation and exceed business expectations.</p> <p><strong>Business planning and performance:</strong><br> Able to transform the corporate goals into business plans.<br> Able to plan, follow-up, and execute those plans, whether they are annual or development plans.<br> Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.<br> Provide periodic work progress reports.<br> Responsible for monitoring and controlling budgets and expenses to achieve optimum cost efficiency.</p> <p><strong>Organizational development:</strong><br> Develop the organizational structure according to the current requirements taking into consideration future and development plans.<br> Ensure availability of job descriptions for all job roles and deployment.</p> <p><strong>Business process improvements:</strong><br> Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.<br> Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.<br> Promote the automated systems and use them fully, to spread its culture.</p> <p><strong>Quality:</strong><br> Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p> <p><strong>Adaptation:</strong><br> Adapt to new and alternative techniques, technologies, management structures, and business models.</p> <p><strong>Health, safety and environment:</strong><br> Ensure a safe, secure, and legal work environment as per the standard regulations.</p> <h4>Academic qualification</h4> <p>Bachelor degree in electrical engineering</p> <h4>Work experience</h4> <p>6 to 10 years</p> <h4>Technical / functional competencies</h4> <ul> <li>Operations management</li> <li>Operations planning</li> <li>Operations research</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Oversee and manage the day-to-day operations of the manufacturing facility. Coordinate and optimize production processes, ensuring efficiency, and meeting production targets while maintaining high-quality standards. Responsible for driving operational excellence, managing resources, and fostering a culture of continuous improvement.</p> <h4>Key accountability areas</h4> <strong>Production planning and scheduling:</strong><br> <li>Develop and implement production plans to meet customer demand.</li> <li>Create and manage production schedules, optimizing resource utilization.</li> <strong>Resource management:</strong><br> <li>Allocate and manage human and equipment resources effectively.</li> <li>Ensure that staffing levels are aligned with production requirements.</li> <strong>Quality control and assurance:</strong><br> <li>Implement and oversee quality control processes to ensure product quality.</li> <li>Collaborate with the quality management team to maintain high-quality standards.</li> <strong>Process optimization:</strong><br> <li>Identify opportunities for process improvement and implement efficiency measures.</li> <li>Implement lean manufacturing principles and continuous improvement initiatives.</li> <strong>Cost control and budget management:</strong><br> <li>Monitor and control manufacturing costs to meet budgetary constraints.</li> <li>Implement cost-saving measures without compromising quality or safety.</li> <strong>Health and safety compliance:</strong><br> <li>Ensure compliance with health and safety regulations and standards.</li> <li>Implement and enforce safety protocols to create a secure working environment.</li> <strong>Supply chain coordination:</strong><br> <li>Collaborate with supply chain teams to ensure timely availability of raw materials.</li> <li>Manage relationships with suppliers to optimize the supply chain.</li> <strong>Team leadership and development:</strong><br> <li>Lead and manage manufacturing teams, providing guidance and support.</li> <li>Develop a culture of accountability, teamwork, and continuous learning.</li> <strong>Production efficiency metrics:</strong><br> <li>Establish and monitor key performance indicators (KPIs) to measure production efficiency.</li> <li>Analyze data to identify areas for improvement and track progress.</li> <strong>Cross-functional collaboration:</strong><br> <li>Collaborate with other departments such as engineering, maintenance, and quality assurance.</li> <li>Participate in cross-functional teams to address operational challenges.</li> <h4>Role accountability</h4> <strong>HR proficiency:</strong><br> <li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li> <li>Ability to recognize low performers and guide them to improve or release them.</li> <li>Ability to treat subordinates equally without any discrimination.</li> <li>Assessment criteria of subordinates is performance that leads to planned results.</li> <li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li> <strong>Responsibility:</strong><br> <li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li> <li>Able to anticipate problems and make the necessary proactive steps to prevent them.</li> <li>Ability to take necessary and proper timely decisions.</li> <strong>Delivery:</strong><br> <li>Deliver the required results in timely manner with required quality and cost.</li> <strong>Making a tangible difference:</strong><br> <li>Must make a tangible difference to his area of operation and exceed business expectations.</li> <strong>Business planning and performance:</strong><br> <li>Able to transform the corporate goals into business plans.</li> <li>Able to plan, follow-up and execute those plans, whether they are annual or development plans.</li> <li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li> <li>Provide periodic work progress reports.</li> <li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li> <strong>Organizational development:</strong><br> <li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li> <li>Ensure availability of job descriptions for all job roles and deployment.</li> <strong>Business process improvements:</strong><br> <li>Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</li> <li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li> <li>Promote the automated systems and using them fully, to spread its culture.</li> <strong>Quality:</strong><br> <p>Quality is considered as alfanar’s prime competitive advantage; as such, managers are expected to act accordingly.</p> <strong>Adaptation:</strong><br> <li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li> <strong>Health, safety and environment:</strong><br> <li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li> <h4>Academic qualification</h4> <p>Bachelor degree in electrical engineering</p> <h4>Work experience</h4> <p>6 to 10 years</p> <h4>Technical / functional competencies</h4> <li>Operations management</li> <li>Operations planning</li> <li>Operations research</li></p><p></p>