Maintenance Manager Jobs in Jordan
2908 Jobs Found
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: CPR Certification, First Aid Certification, Recreation Equipment, Any certification or training required by local and state agencies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong>Responsibilities:</strong></p><br><p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><br><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. </li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li> Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. </li><li>Meet the required daily quota for Guest courtesy calls as established by management. </li><li>Conducts show around of the hotel when requested. </li><li>Maintain a complete knowledge of: </li></ul><ul><li><ul><li>Hotels features/services, hours of operation. </li><li>Hotels restaurant and menu price range.</li><li>Hotels room types, numbers, names, amenities and location. </li><li>All the Repeat Guest/ Special Guest programs and packages. </li><li>All room rates, special packages and promotions. </li><li>Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. </li></ul></li></ul><ul><li>Follows Hotel’s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li><li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong guests service and problem-solving abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work under pressure and handle multiple tasks effectively.</li><li>Strong organizational and time management skills.</li><li>Proficient in the English language (verbal & written).</li><li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</li><li>Knowledge of computerized Front Office systems required.</li><li>Must have the ability to handle cash effectively and accurately.</li></ul><br>Additional Information<br><br><p><strong>Physical Requirements:</strong></p><br><ul><li>Ability to stand and walk for extended periods.</li><li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li></ul> </div>
<p>PIPECARE Group is looking for an experienced Project Manager to oversee in line inspection projects for our Middle East operations, based in Jordan . By providing technology and service focused solutions to the international arena of the oil and gas industry, the PIPECARE Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 25 years. Industry / sector: Oil & Gas / In Line Inspection services. Position Summary The Project Manager responsible for managing the PIPECARE operational projects at corporate office and PIPECARE subsidiaries. PIPECARE operational projects involve (but not limited) the mobilization of the resource to the Oil & Gas fields, servicing the Oil & Gas pipelines, arranging field surveys and field verifications, demobilization of equipment upon completion and Reporting. The candidate will lead a project team, producing, executing and controlling the project budget .</p><p>Key Responsibilities</p><ul><li>Contract review.</li><li>Planning and coordination of activities.</li><li>Ensuring all project related info is entered in ERP.</li><li>Plan internal and external KOM.</li><li>Place all necessary requests and check with RM on resource.</li><li>Review assigned budget from sales.</li><li>Request site assessment.</li><li>Request TM, Log (supply chain) & DA for their services and agree on dates (Handshake).</li><li>Request Task to TM.</li><li>Request Task to LOG.</li><li>Request Task to DA.</li><li>Create Purchase requisitions when required.</li><li>Job Safety Analysis.</li><li>Have a briefing meeting with relevant parties when required internally.</li><li>Obtain written approvals from customers prior to run & have focal point identified from customer side prior to mobilization.</li><li>PM to get recorded Tool Box Meeting.</li><li>Realization of field activities.</li><li>Demobilization activities.</li><li>Payment milestones /Invoicing.</li><li>Follow up on Invoice approvals.</li><li>Responsible for upselling and cross selling.</li><li>Ensure tool/MP rent is paid on time.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Engineering (Mechanical or relevant).</li><li>Min 3 years of operation planning experience.</li><li>Experience in Oil and Gas sector or EPC contracting.</li><li>Computer skills in Microsoft word, excel and outlook at an intermediate level.</li><li>Fluency in English, the language of the Territory or Main Country is an advantage.</li><li>Ability to travel extensively.</li><li>Physical and Mental Requirements:</li><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul></ul>
<p>We are looking for a curious, analytical, and highly motivated Associate Product Manager (APM) to join our Platform Product team. You will help build products that power supplier connectivity, hotel availability, booking reliability, room mapping, supplier quality, and supply intelligence across the Almosafer ecosystem. You will work closely with Engineering, Product, Supplier Management, Operations, Finance, Customer Experience, and Data teams to identify opportunities, launch new capabilities, improve platform performance, and solve complex operational challenges. This is a high-impact platform role where small improvements can influence millions of hotel searches and thousands of daily bookings. The ideal candidate enjoys solving ambiguous platform problems, loves working with APIs and data, and wants to build systems that operate at scale. You will report to the Senior Product Manager Hotel Supply Platform.</p><p>Responsibilities:</p><ul><li>Supplier Connectivity<ul><li>Support onboarding of new hotel suppliers by collaborating with engineering and supplier teams.</li><li>Understand supplier APIs, booking flows, pricing models, and inventory structures.</li><li>Help improve supplier onboarding efficiency and reduce integration effort.</li></ul></li><li>Platform Improvements<ul><li>Analyze booking failures, supplier issues, API errors, availability gaps, and operational escalations to identify root causes.</li><li>Drive product improvements that improve booking success rate, supplier quality, and platform reliability.</li></ul></li><li>Product Delivery<ul><li>Write Product Requirement Documents (PRDs), user stories, acceptance criteria, and release documentation.</li><li>Work closely with Engineering throughout discovery, development, testing, rollout, and post-launch analysis.</li><li>Participate in sprint planning, backlog grooming, and prioritization.</li></ul></li><li>Analytics & Insights<ul><li>Build dashboards and analyze supplier performance using SQL, Excel, Tableau, or similar analytical tools.</li><li>Monitor KPIs and identify trends across supplier availability, booking failures, pricing competitiveness, and operational performance.</li><li>Validate hypotheses using data and communicate insights clearly.</li></ul></li><li>AI & Automation<ul><li>Leverage AI tools and LLM-based assistants to improve product discovery, automate repetitive workflows, analyze supplier documentation, and accelerate product execution.</li><li>Continuously identify opportunities where AI can improve platform efficiency.</li></ul></li><li>Cross-functional Collaboration<ul><li>Partner with Supplier Management, Commercial, Engineering, Operations, Finance, Customer Support, and Data teams to solve cross-functional problems.</li><li>Coordinate multiple initiatives while proactively identifying risks and dependencies.</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3 7 years of experience in Product Management, Business Analysis, Platform Products, Data Analytics, or Software Engineering.</li><li>Strong analytical and structured problem-solving skills</li><li>Comfortable working with APIs, backend systems, and technical products.</li><li>Experience working with SQL and Excel for data analysis.</li><li>Excellent written and verbal communication skills.</li><li>Strong ownership mindset with the ability to work independently.</li><li>Comfortable operating in ambiguity and fast-changing environments.</li><li>Experience in TravelTech, Hospitality, OTA, SaaS, Marketplace, or Platform products.</li><li>Understanding of REST APIs, JSON, and system integrations.</li><li>Experience with Tableau, Mixpanel, Kibana, Looker, or similar BI tools.</li><li>Familiarity with AI tools such as ChatGPT, Claude, Cursor, GitHub Copilot, or similar productivity tools.</li><li>Exposure to hotel distribution, supplier connectivity, booking systems, or pricing platforms.</li></ul>
<p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</li></ul>
<h2 class="h5">Job description</h2>
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<p>The role of a Purchasing Manager is pivotal in any organization, playing a crucial part in managing the supply chain and ensuring the availability of necessary materials and services to achieve the company's goals. This position involves developing effective purchasing strategies and improving procurement operations, contributing to enhanced operational efficiency and reduced costs. Working as a Purchasing Manager offers a unique opportunity to impact the overall performance of the organization through strategic decision-making that affects all aspects of operations.</p><p>Additionally, this position provides the chance to work with a diverse team of professionals, fostering a collaborative work environment that encourages idea exchange. You will be able to develop your leadership and management skills, as you will lead a team of purchasing specialists and guide them towards achieving shared objectives. The company places great importance on training and professional development, allowing you continuous opportunities for growth and advancement in your career path.</p><p>Moreover, the company aims to expand its operational scope, meaning you will have opportunities to participate in new and exciting projects. You will work on improving purchasing strategies by utilizing the latest technologies and software, which contributes to enhancing operational effectiveness. Being part of our team means you will be part of an ongoing development journey, where you can influence the future of the company and enhance its successes.</p><p><b>Responsibilities:</b></p><ol><li>Develop purchasing strategies that align with the company's objectives, focusing on cost reduction and efficiency improvement.</li><li>Conduct comprehensive evaluations of suppliers and negotiate purchasing terms to ensure the best prices and quality.</li><li>Manage daily procurement operations, including issuing purchase orders and tracking deliveries to ensure the company's needs are met on time.</li><li>Analyze purchasing data to identify trends and opportunities for improving operations and reducing waste.</li><li>Provide regular reports to senior management regarding purchasing performance, metrics, and future projections.</li><li>Train and mentor the purchasing team, enhancing their skills in negotiation and supplier relationship management.</li><li>Collaborate with other departments such as finance and production to ensure alignment of purchasing strategies with the company's overall goals.</li><li>Monitor supplier performance and evaluate them regularly to ensure compliance with quality and service standards.</li><li>Seek new opportunities for sourcing and analyze markets to identify potential new suppliers.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong negotiation skills that assist in obtaining the best prices and terms from suppliers.</li><li>Ability to conduct strategic analysis to understand purchasing data and make informed decisions.</li><li>Experience in managing supplier relationships to ensure quality of service and products.</li><li>Deep knowledge of supply chain operations and best practices in procurement.</li><li>Leadership skills to guide and develop the purchasing team effectively.</li><li>Proficiency in using modern software and tools for managing purchasing operations.</li><li>Ability to work under pressure and manage multiple priorities effectively.</li></ul></div>
<p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p>
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>We are currently partnering with a strategic client in the UAE and are actively expanding their team. We are looking for a skilled Optimizely Developer who will spearhead the technical aspects of building a portal project, working closely with a Senior Project Manager, Solutions Architect, and Product Owner.</p>
<p>You will guide the development team, managed by a Scrum Master, in implementing Optimizely solutions that meet project requirements and business goals. Your expertise in Optimizely’s suite of products will be crucial in architecting, developing, and optimizing a high-performing, scalable portal.</p>
<h4>Key responsibilities</h4>
<li><strong>Technical leadership:</strong> Serve as the expert in Optimizely for the project, leading the technical design and development of the portal.</li>
<li><strong>Solution architecture:</strong> Collaborate with the Architect & Dev Lead to design a robust, scalable architecture that leverages Optimizely’s capabilities to meet business needs.</li>
<li><strong>Development oversight:</strong> Guide the development team in best practices for Optimizely implementation, ensuring high-quality code and performance.</li>
<li><strong>Collaboration and integration:</strong> Work alongside the Senior Project Manager, Product Owner, and Scrum Master to ensure seamless integration of Optimizely solutions with other project components.</li>
<li><strong>Performance optimization:</strong> Optimize the performance of the portal, ensuring it meets the technical and business performance benchmarks.</li>
<li><strong>Quality assurance:</strong> Oversee testing and quality assurance, aligning with the project’s quality standards and requirements.</li>
<li><strong>Stakeholder engagement:</strong> Communicate effectively with all project stakeholders, providing technical insights and progress updates.</li>
<li><strong>Continuous improvement:</strong> Stay updated with the latest Optimizely features and industry trends, applying this knowledge to enhance project outcomes.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Computer Science, IT, or related field.</li>
<li>Extensive experience with Optimizely platform, including CMS and Commerce.</li>
<li>Proven track record as a Technical Lead in large-scale web portal projects.</li>
<li>Strong understanding of web technologies, including .NET, C#, ASP.NET MVC, JavaScript, and cloud platforms.</li>
<li>Experience in Agile development environments, working closely with Scrum teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Certification in Optimizely (e.g., Optimizely Developer Certification) is highly desirable.</li>
<li>Familiarity with integration of third-party services and APIs in the Optimizely platform.</li>
<h4>Additions</h4>
<li><strong>Innovation and strategy:</strong> Drive innovative solutions within the project, leveraging Optimizely to enhance user experience and business value.</li>
<li><strong>Training and mentorship:</strong> Provide training and mentorship to team members on Optimizely, raising their competency levels.</li>
<li><strong>Risk management:</strong> Identify technical risks and work collaboratively to develop and implement mitigation strategies.</li>
<li><strong>Vendor liaison:</strong> Act as the primary technical contact for Optimizely, managing relationships and ensuring support and service meet project needs.</li></p><p></p>
<p><h4>About Octopus by RTG</h4>
<p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p>
<h4>Job overview</h4>
<p>We are currently partnering with a strategic client in the UAE and are actively expanding their team. We are looking for a skilled Optimizely Developer who will spearhead the technical aspects of building a portal project, working closely with a Senior Project Manager, Solutions Architect, and Product Owner.</p>
<p>You will guide the development team, managed by a Scrum Master, in implementing Optimizely solutions that meet project requirements and business goals. Your expertise in Optimizely’s suite of products will be crucial in architecting, developing, and optimizing a high-performing, scalable portal.</p>
<h4>Key responsibilities</h4>
<li><strong>Technical leadership:</strong> Serve as the expert in Optimizely for the project, leading the technical design and development of the portal.</li>
<li><strong>Solution architecture:</strong> Collaborate with the Architect & Dev Lead to design a robust, scalable architecture that leverages Optimizely’s capabilities to meet business needs.</li>
<li><strong>Development oversight:</strong> Guide the development team in best practices for Optimizely implementation, ensuring high-quality code and performance.</li>
<li><strong>Collaboration and integration:</strong> Work alongside the Senior Project Manager, Product Owner, and Scrum Master to ensure seamless integration of Optimizely solutions with other project components.</li>
<li><strong>Performance optimization:</strong> Optimize the performance of the portal, ensuring it meets the technical and business performance benchmarks.</li>
<li><strong>Quality assurance:</strong> Oversee testing and quality assurance, aligning with the project’s quality standards and requirements.</li>
<li><strong>Stakeholder engagement:</strong> Communicate effectively with all project stakeholders, providing technical insights and progress updates.</li>
<li><strong>Continuous improvement:</strong> Stay updated with the latest Optimizely features and industry trends, applying this knowledge to enhance project outcomes.</li>
<h4>Requirements</h4>
<li>Bachelor’s degree in Computer Science, IT, or related field.</li>
<li>Extensive experience with Optimizely platform, including CMS and Commerce.</li>
<li>Proven track record as a Technical Lead in large-scale web portal projects.</li>
<li>Strong understanding of web technologies, including .NET, C#, ASP.NET MVC, JavaScript, and cloud platforms.</li>
<li>Experience in Agile development environments, working closely with Scrum teams.</li>
<li>Excellent problem-solving, communication, and leadership skills.</li>
<li>Certification in Optimizely (e.g., Optimizely Developer Certification) is highly desirable.</li>
<li>Familiarity with integration of third-party services and APIs in the Optimizely platform.</li>
<h4>Additions</h4>
<li><strong>Innovation and strategy:</strong> Drive innovative solutions within the project, leveraging Optimizely to enhance user experience and business value.</li>
<li><strong>Training and mentorship:</strong> Provide training and mentorship to team members on Optimizely, raising their competency levels.</li>
<li><strong>Risk management:</strong> Identify technical risks and work collaboratively to develop and implement mitigation strategies.</li>
<li><strong>Vendor liaison:</strong> Act as the primary technical contact for Optimizely, managing relationships and ensuring support and service meet project needs.</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading Company in Jordan Jordan Retail, Our Client , A leading Company in Jordan , is looking for CEO s Executive Assistant Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (CEO s Executive Assistant - Jordan ) EMAIL_ADDRESS-impact.jo</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BA in Business Administration or relevant field .</li><li>Previous Experience as Executive Assistant or Office Manager</li><li>Strong Organizational and time management skills.</li><li>Excellent communications skills in both Arabic and English.</li><li>Good knowledge of Microsoft Office (Excel, PowerPoint , Word , Outlook)</li><li>The ability to manage meetings , calendars , travel arrangements and confidential information.</li><li>A proactive mindset and the ability to do multitasks efficiently.</li><li>Confidently managing multiple priorities with discretion .</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p><b>REQUIRED QUALIFICATIONS</b></p>
<p>License or Certification: CPR Certification</p>
<p>First Aid Certification</p>
<p>Recreation Equipment</p></div></section>
<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures & fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p>Functional / Technical Skills: Understanding the department and the importance of cleanliness and hygiene and take action when needed. Knowledge of the IKEA product range, including service products. Understanding of customer behaviour. Knowledge of working methods according to work focus Good at creating satisfied customers. Enthusiastic and able to work with others in a team. Ability to organize your own work and make efficient use of your time. Ability to work with a high sense of urgency. Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>PIPECARE Group is looking for an experienced Debt Collection Specialist to join our team in Amman, Jordan. By providing technology and service focused solutions to the international arena of the oil and gas industry, the PipeCare Group of companies has been helping our customers ensure the integrity of their pipeline and facility assets for over 20 years. Industry/sector: Oil & Gas / In Line Inspection services.</p><p>Debt Collection Specialist is responsible for contacting customers to collect outstanding payments, maintaining accurate records of collection activities, negotiating payment plans, and ensuring timely resolution of overdue accounts while maintaining positive customer relationship .</p><p><b>Key Responsibilitie</b>s & Authorities</p><p>Collections Execution:</p><ul><li>Own and manage the full receivables ledger for assigned accounts, from invoice issuance to cash receipt.</li><li>Proactively contact clients to follow up on outstanding invoices, using structured escalation protocols.</li><li>Monitor payment milestones and contractual triggers, coordinating with the Commercial Manager on status.</li><li>Identify and resolve invoice disputes, discrepancies, or acceptance bottlenecks in coordination with Operations and Sales.</li><li>Maintain a live aging report (30/60/90/120+ days) and present weekly to the CFO.</li></ul><p>Commercial & Contractual Coordination:</p><ul><li>Work closely with Commercial Manager to align collection activity with contract milestones, variation orders, and client acceptance status.</li><li>Coordinate with project managers and field teams to accelerate acceptance report submission.</li><li>Track early-payment incentive program (5% discount / 15 days, 2% / 30 days) and communicate eligibility to clients.</li><li>Flag commercially sensitive accounts requiring escalation to senior management or legal.</li></ul><p>Process & Reporting:</p><ul><li>Build and document the Group's debt collection process from scratch: escalation matrix, contact cadence, legal referral thresholds.</li><li>Produce monthly collections report for the CFO with aging analysis, cash forecast, and recovery outlook.</li><li>Liaise with legal counsel where required for pre-litigation or litigation-stage accounts.</li><li>Track DSO by entity, by market, and by client feed into the monthly MIS package.</li></ul><p>Skills/Experience</p><ul><li>6+ years in debt collection, credit control, or AR management.</li><li>Proven track record collecting from government-linked entities, NOCs, or large corporates in the Middle East.</li><li>Arabic (native/fluent) + English (professional), both are mandatory.</li><li>Deep understanding of invoice-to-cash cycle and milestone-based billing.</li><li>Experience building or formalizing a collections process, not just following one.</li><li>Proficiency in Excel and ERP-based AR modules.</li></ul><p>Strong Advantage</p><ul><li>Experience in oilfield services, engineering, or project-based industries.</li><li>Familiarity with KSA, UAE, Iraq, or Egypt collections environments specifically.</li><li>French language skills (for North African market exposure).</li><li>Knowledge of legal enforcement mechanisms across MENA jurisdictions.</li><li>Prior exposure to Dynamics 365, Odoo, or similar ERP.</li><li>Experience working across multiple currencies and legal entities.</li></ul><p>Physical and Mental Requirements:</p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6+ years in debt collection, credit control, or AR management.</li><li>Proven track record collecting from government-linked entities, NOCs, or large corporates in the Middle East.</li><li>Arabic (native/fluent) + English (professional), both are mandatory.</li><li>Deep understanding of invoice-to-cash cycle and milestone-based billing.</li><li>Experience building or formalizing a collections process, not just following one.</li><li>Proficiency in Excel and ERP-based AR modules.</li><li>Experience in oilfield services, engineering, or project-based industries.</li><li>Familiarity with KSA, UAE, Iraq, or Egypt collections environments specifically.</li><li>French language skills (for North African market exposure).</li><li>Knowledge of legal enforcement mechanisms across MENA jurisdictions.</li><li>Prior exposure to Dynamics 365, Odoo, or similar ERP.</li><li>Experience working across multiple currencies and legal entities.</li><li>Ability to lift and carry up to 50 pounds.</li><li>Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Ability to maintain focus and multitask effectively.</li><li>Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p>
<p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.</p>
<p>Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers.<br>Principal Duties and Responsibilities (*Essential Duties)<br>• Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.*<br>• Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.*<br>• Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.*<br>• Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.*<br>• As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.*<br>• Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.*<br>• Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.*<br>• Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.*<br>• With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.*<br>• Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.*<br>• Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.*<br>• Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.*<br>• May be required to operate a USO or personal motor vehicle.<br>• Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.<br>Job Specifications<br>• High School Diploma or equivalent.<br>• 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.<br>• Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.<br>• Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.<br>• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.<br>• Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.<br>• Ability to achieve desired results while working collaboratively in a team environment.<br>• Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.<br>• Willingness and ability to work non-standard hours as needed.<br>• General knowledge of military community preferred.<br>• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.<br>• Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)<br>• Must be a strong advocate of the USO s mission.<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Center Operations Specialist position is responsible for executing the day-to-day operations of one or more USO Centers, providing excellent customer service, and maintaining a safe, friendly, and inviting environment for service members. This position also manages and delivers, and may assist in designing, high quality, self-sustaining and cost-efficient programs, events and activities in locations surrounding the Center(s). It provides valuable, engaging and memorable experiences for military service members and their families, and may also guide and administer volunteers. Principal Duties and Responsibilities (<em>Essential Duties</em>)</p><ul><li>Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment. Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use. Enforce sanitary and food-handling guidelines and regulations.</li><li>Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues. May direct and manage vendors.</li><li>Help to maintain Center operations within budget. Monitor and maintain, and accurately report on inventory, and handle cash. Provide data for financial, operational and statistical reports as requested. Provide ad hoc reports as required.</li><li>Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.</li><li>As directed by Center Operations Manager or other leaders, help to plan and oversee, and lead the execution of, operational areas which may include programs, logistics, inventory management, budget, social media and database management.</li><li>Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.</li><li>Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations, including coordinating all functions, materials and assets to ensure that these programs, activities and events are effective and run efficiently.</li><li>Assist Center Operations Manager or higher-level colleagues in reviewing USO programs and service needs within assigned area, including helping to research and recommend new programs and services. Implement any resulting program, event or activity changes.</li><li>With key internal and external stakeholders, assist in developing, improving and maintaining working relationships with the U.S. Military, local community leaders, partners and donors, and media representatives to enhance awareness and generate support of the USO mission, and to support successful program delivery.</li><li>Coordinate with Center colleagues to ensure appropriate and adequate resources including volunteers, materials, and supplies are available for all programs, events, and activities. Serve as a programs resource to colleagues and oversee volunteer participation.</li><li>Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc. Maintain and generate reports from the volunteer database related to hours worked, applications in process/received, etc.</li><li>Direct prospective volunteers through the application process. Help coordinate on the job training for volunteers. Implement volunteer recognition events and run reports e.g., award milestone/birthdays, etc. Communicate volunteer improvement suggestions to USO colleagues. Submit Volunteer of the Quarter nominations.</li><li>May be required to operate a USO or personal motor vehicle.</li><li>Other duties as assigned, including backfilling for Center Operations Manager or other positions, as directed by senior leaders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Specifications</strong></p><ul><li>High School Diploma or equivalent.</li><li>2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role. Relevant experience in a non-profit, military, multicultural and/or global organization preferred.</li><li>Strong interpersonal, customer service and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.</li><li>Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite. General knowledge of various software, applications, and programs including but not limited to volunteer management software and social media platforms. Experience with Digital Cheetah preferred.</li><li>Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects. Ability to handle confidential information with tact and poise.</li><li>Demonstrated ability to show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities. Ability to quickly and easily adapt to changing organizational needs.</li><li>Ability to achieve desired results while working collaboratively in a team environment.</li><li>Ability to perform basic math and follow proper cash/donation handling and reporting procedures, business/accounting functions including project management and budget reconciliation.</li><li>Willingness and ability to work non-standard hours as needed.</li><li>General knowledge of military community preferred.</li><li>Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver s license.</li><li>Ability to obtain and maintain a valid United States passport and valid foreign driver s license* (in applicable locations/regions)</li><li>Must be a strong advocate of the USO s mission.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>RESPONSIBILITIES</b></span></div><div><span >Programmes Oversight and Quality Control</span></div><div><span ><br></span></div><div><span >Provide high-level line-management to Research Managers (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities;</span></div><div><span >In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the IMPACT oPt strategy and information needs of humanitarian actors;</span></div><div><span >Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner.</span></div><div><span >Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes:</span></div><div><span >regular follow-up and check-ins to project plan and identify any challenges or bottlenecks;</span></div><div><span >supporting in building and maintaining external relationships as relevant;</span></div><div><span >empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff;</span></div><div><span >supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare.</span></div><div><span >Review information products, to ensure that products are of high quality and effectively inform target audiences.</span></div><div><span >Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements;</span></div><div><span >Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare and ensure that all teams are working towards common goals. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.</span></div><div><span ><br></span></div><div><span >Training and staff capacity development</span></div><div><span ><br></span></div><div><span >Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions;</span></div><div><span >Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.</span></div><div><span >Grants development, management, and oversight</span></div><div><span ><br></span></div><div><span >Under the supervision of the Country Representative and with support from Research Managers and project focal points, contribute to identifying funding opportunities, drafting proposals, and conducting initial discussions with donors/partners</span></div><div><span >In coordination with the Country Representative, maintain IMPACT oPt’s strong relationships with its existing donors through regular meetings to brief on project progress, key developments in the oPt context and coordination structure, findings from assessments, concerns with regards to information gaps, as well as development of new grants as needed.</span></div><div><span >Together with the Country Representative, develop IMPACT oPt’s project development strategy, including exploring partnerships with new donors, mapping potential donors, and conducting prospect research.</span></div><div><span >Support the Country Representative and project development department in tracking donor requirements and deadlines, via delegation and follow-up of tasks to focal points, review, and in some cases drafting of reports;</span></div><div><span >Lead on building systems to externalise institutional knowledge, to ensure lessons-learned are not lost with staff turnover.</span></div><div><span >Human Resource Management (recruitment and staff welfare)</span></div><div><span ><br></span></div><div><span >Together with the Country Representative, identify needs for staff recruitment, including capacity or skills gaps within the units.</span></div><div><span >Drafting of ToRs together with the SMT, liaison with HR at IMPACT Headquarters, conducting interviews, or supporting Research Managers to conduct strong interviews.</span></div><div><span >Together with the Country Representative, ensure that appraisals, contract renewals, and recruitments are done in timely manner to minimise gaps in the team.</span></div><div><span >Together with the Country Representative, maintain team morale, a strong team spirit, and monitor staff welfare, as well as help ensure team cohesion between bases, and within and across units.</span></div><div><span >External engagement (donor engagement, external representation, advocacy, partnership development and maintenance)</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>REQUIREMENTS</strong></p><ul><li>Excellent academic qualifications, including a Master s degree in relevant discipline required;</li><li>At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 3 years in a programme management role;</li><li>Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;</li><li>Experience with external engagement (donors, partners and other key stakeholders) required;</li><li>Familiarity with the humanitarian coordination system required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Understanding of processes involved in conducting assessments required;</li><li>Excellent communication and drafting skills required for effective reporting;</li><li>Excellent analytical skills required;</li><li>Experience managing multiple budgets an asset;</li><li>Ability to work independently and manage people remotely required;</li><li>Demonstrable ability to work under pressure and meet competing deadlines required;</li><li>Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;</li><li>Good understanding of the oPt context - past experience in the region is desirable;</li><li>Fluency in English required;</li><li>Ability to operate Microsoft Word and Excel required;</li><li>A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture</li></ul><p></p></section>