Master's Degree Holders Jobs in Jordan

<p><h4>Description</h4> <p>Mindrift is looking for skilled frontend developers (HTML/CSS/JavaScript, React/Next.js) to join the Tendem project and build high-quality landing pages and multi-page websites within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs. This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a frontend developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.</p> <h4>Key responsibilities</h4> <ul> <li>Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.</li> <li>Build small multi-page websites (Home, About, Services, Contact, etc.) that follow client requirements and basic information architecture.</li> <li>Implement responsive, mobile-first layouts that work cleanly across devices and browsers.</li> <li>Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.</li> <li>Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.</li> <li>Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.</li> <li>Troubleshoot layout, performance, and cross-browser issues independently.</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in frontend development, landing page production, or website development (required)</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, design, or related fields is a plus</li> <li>Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites. We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces. A strong visual eye, attention to detail, and the ability to work independently are essential</li> <li>Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid</li> <li>Hands-on experience with at least one modern frontend framework (React, Next.js, Vue, Astro, or similar)</li> <li>Experience with utility-first CSS (Tailwind) or modern component libraries</li> <li>Ability to translate Figma designs or written briefs into clean, maintainable code</li> <li>Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar)</li> <li>Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals</li> <li>Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus</li> <li>Strong attention to detail and visual taste — pages should look intentional, not generic</li> <li>Self-directed work ethic with the ability to deliver complete pages with minimal supervision</li> <li>Portfolio of shipped landing pages and/or small websites (required)</li> <li>English proficiency: Upper-intermediate (B2) or above (required)</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled bot developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a bot developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.</p> <h4>Key responsibilities</h4> <ul> <li>Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms.</li> <li>Design and implement conversational flows, dialogue state, and fallback handling.</li> <li>Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.</li> <li>Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).</li> <li>Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).</li> <li>Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling.</li> <li>Implement logging, monitoring, and recovery so bots stay healthy in production.</li> </ul> <h4>Requirements and benefits</h4> <h4>Educational qualifications</h4> <ul> <li>At least 3 years of relevant experience in backend, integration, automation, or bot development experience (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> </ul> <h4>Academic and/or professional experience</h4> <p>Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential.</p> <h4>Technical skills (essential)</h4> <ul> <li>At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required.</li> <li>Strong command of Python or Node.js for backend bot logic.</li> <li>Solid experience with REST APIs, webhooks, OAuth, and async request handling.</li> <li>Experience with relational or NoSQL databases for storing conversation state and user data.</li> <li>Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.</li> <li>Understanding of platform-specific limits, message templates, and approval flows (e.g., WhatsApp template messages).</li> <li>Experience with hosting and deployment (Docker, serverless, VPS, or PaaS).</li> </ul> <h4>Additional requirements</h4> <ul> <li>Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.</li> <li>Self-directed work ethic with the ability to design and ship complete bots independently.</li> <li>Portfolio or examples of bots you've built (required).</li> <li>English proficiency: Upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled mobile app developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a mobile app developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.</p> <h4>Key responsibilities</h4> <ul> <li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li> <li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li> <li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li> <li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li> <li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li> <li>Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.</li> <li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in mobile app development (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> <li>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</li> <li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li> <li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li> <li>Experience integrating REST APIs, handling async data, and managing local storage.</li> <li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li> <li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li> <li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li> <li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li> <li>Strong attention to detail and commitment to performance, stability, and platform polish.</li> <li>Self-directed work ethic with the ability to ship complete mobile features independently.</li> <li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled mobile app developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.</p> <br> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <br> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a mobile app developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.</p> <br> <h4>Key responsibilities</h4> <li>Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).</li> <li>Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).</li> <li>Integrate native device features (camera, push notifications, location, storage, biometrics).</li> <li>Connect apps to backend APIs, handle offline state, caching, and synchronization.</li> <li>Implement monetization features where required (in-app purchases, ads, subscriptions).</li> <li>Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.</li> <li>Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).</li> <br> <h4>Requirements and benefits</h4> <li>At least 3 years of relevant experience in mobile app development (required).</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, or related technical fields is a plus.</li> <li>Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential.</li> <li>Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).</li> <li>Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.</li> <li>Experience integrating REST APIs, handling async data, and managing local storage.</li> <li>Familiarity with native device APIs (notifications, camera, location, storage, biometrics).</li> <li>Experience with mobile build tools, code signing, and submission to App Store / Google Play.</li> <li>Experience implementing in-app purchases, ads, or subscriptions is a plus.</li> <li>Familiarity with backend services such as Firebase, Supabase, or similar is a plus.</li> <li>Strong attention to detail and commitment to performance, stability, and platform polish.</li> <li>Self-directed work ethic with the ability to ship complete mobile features independently.</li> <li>Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> <br> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <br> <h4>Compensation</h4> <p>On this project, contributors can earn up to $35 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <br> <h4>Why this freelance opportunity might be a great fit for you?</h4> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for skilled frontend developers (HTML/CSS/JavaScript, React/Next.js) to join the Tendem project and build high-quality landing pages and multi-page websites within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs. This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <h4>About the role</h4> <p>This is a freelance role for a Tendem project. As a frontend developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.</p> <h4>Key responsibilities</h4> <ul> <li>Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.</li> <li>Build small multi-page websites (Home, About, Services, Contact, etc.) that follow client requirements and basic information architecture.</li> <li>Implement responsive, mobile-first layouts that work cleanly across devices and browsers.</li> <li>Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.</li> <li>Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.</li> <li>Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.</li> <li>Troubleshoot layout, performance, and cross-browser issues independently.</li> </ul> <h4>Requirements and benefits</h4> <ul> <li>At least 3 years of relevant experience in frontend development, landing page production, or website development (required)</li> <li>Bachelor's or master's degree in computer science, engineering, information technology, design, or related fields is a plus</li> <li>Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites. We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces. A strong visual eye, attention to detail, and the ability to work independently are essential</li> <li>Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid</li> <li>Hands-on experience with at least one modern frontend framework (React, Next.js, Vue, Astro, or similar)</li> <li>Experience with utility-first CSS (Tailwind) or modern component libraries</li> <li>Ability to translate Figma designs or written briefs into clean, maintainable code</li> <li>Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar)</li> <li>Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals</li> <li>Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus</li> <li>Strong attention to detail and visual taste — pages should look intentional, not generic</li> <li>Self-directed work ethic with the ability to deliver complete pages with minimal supervision</li> <li>Portfolio of shipped landing pages and/or small websites (required)</li> <li>English proficiency: Upper-intermediate (B2) or above (required)</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $60 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p> <h4>Why this freelance opportunity might be a great fit for you?</h4> <ul> <li>Work fully remote on your own schedule with just a laptop and stable internet connection.</li> <li>Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.</li> <li>Participate in performance-based bonus programs that reward high-quality work and consistent delivery.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mindrift is looking for skilled F rontend Developers (HTML/CSS/JavaScript, React/Next.<br>js) to join the Tendem project (https://tendem.<br>ai/) and build high-quality landing pages and multi-page websites within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide frontend craftsmanship, design sensibility, and quality control to ensure pixel-perfect, conversion-ready websites that match real client briefs.<br> This part-time remote opportunity is ideal for professionals with hands-on experience in landing page production, multi-page website development, and modern frontend frameworks.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Frontend Developer, you'll design, build, and refine landing pages, waitlist pages, promo pages, and small multi-page sites (portfolios, restaurant sites, small business sites, simple online stores), turning client briefs into responsive, performant, polished web experiences.<br> Key Responsibilities Build landing pages, waitlist pages, and promo pages with clear hero sections, CTAs, and conversion-focused layouts.<br> Build small multi-page websites (Home, About, Services, Contact, etc.<br>) that follow client requirements and basic information architecture.<br> Implement responsive, mobile-first layouts that work cleanly across devices and browsers.<br> Integrate forms, email capture, basic analytics, and simple CMS or headless content sources.<br> Apply on-page SEO basics (semantic HTML, meta tags, performance, accessibility) so pages are ready to rank and run ads against.<br> Evaluate AI-generated frontend output and refine markup, styling, structure, and copy placement to production quality.<br> Troubleshoot layout, performance, and cross-browser issues independently.<br> Requirements and benefits At least 3 years of relevant experience in frontend development, landing page production, or website development (required) Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, Design, or related fields is a plus Candidates should have a strong foundation in modern frontend development, responsive web design, and building high-quality landing pages and small websites.<br> We are looking for specialists who can create polished, conversion-focused user experiences, work confidently with modern frontend frameworks, and refine AI-assisted output into production-ready interfaces.<br> A strong visual eye, attention to detail, and the ability to work independently are essential Strong command of HTML, CSS, and JavaScript, including responsive design, Flexbox, and Grid Hands-on experience with at least one modern frontend framework (React, Next.<br>js, Vue, Astro, or similar) Experience with utility-first CSS (Tailwind) or modern component libraries Ability to translate Figma designs or written briefs into clean, maintainable code Familiarity with form handling, email capture services, and basic analytics setup (GA4, Plausible, or similar) Working knowledge of on-page SEO, accessibility (WCAG basics), and Core Web Vitals Comfortable working with simple CMSs or headless content (Webflow, Framer, Sanity, Contentful, or similar) is a plus Strong attention to detail and visual taste — pages should look intentional, not generic Self-directed work ethic with the ability to deliver complete pages with minimal supervision Portfolio of shipped landing pages and/or small websites (required) English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Programme Management Consultant will support the Relief and Social Service Department (RSSD) in the continued implementation of the digital archive initiative. The assignment focuses on programme oversight, coordination, delivery tracking, risk management, and reporting. The programme is already under implementation. Reporting to the Director, RSSD the Consultant will review current progress, identify bottlenecks and delivery risks, coordinate follow-up across project contributors, support management decision-making, and complete the deliverables set out below. The consultant will provide advisory, coordination, planning, monitoring, and reporting support to strengthen programme delivery.</p><p>The consultant will:</p><ul><li>Review the current status of the archive initiative, including workplans, deliverables, timelines, risks, contracts, stakeholder roles, staffing arrangements, and implementation challenges</li><li>Develop and maintain integrated delivery plans, schedules, risk registers, issue logs, dependency trackers, and reporting tools</li><li>Provide day-to-day coordination support across RSSD stakeholders, project teams, consultants, vendors, and service providers</li><li>Track progress regularly, including daily or near-daily follow-up on priority tasks, blockers, dependencies, and pending decisions</li><li>Identify delays, underperformance, resource gaps, and bottlenecks, recommending corrective action as appropriate</li><li>Support coordination of archive digitization, reading, validation, verification, metadata, investigative documentation, human verification, research support, and knowledge management activities</li><li>Track and support completion of the reading and verification of master card-related archive records</li><li>Support development of a model and completion plan for investigative factsheets</li><li>Facilitate coordination between archive and research stakeholders and technical or service-provider teams to ensure that tools and systems support RSSD requirements</li><li>Advise senior management on implementation priorities, risks, resource needs, governance arrangements, and future operating requirements</li><li>Support governance meetings, stakeholder consultations, donor reporting, budget reviews, procurement planning, and implementation reviews</li><li>Coordinate with the Communications Specialist, as required, to support dissemination of programme achievements, lessons learned, and knowledge products</li><li>Monitor programme performance, budget utilization, procurement timelines, vendor performance, milestones, risks, outputs, and deliverables against approved workplans</li><li>Prepare progress reports, briefing notes, presentations, donor reporting inputs, decision logs, management updates, lessons learned, and recommendations for future phases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications/special skills</h2><p><strong>EDUCATION</strong></p><p>An advanced university degree (Master's degree or equivalent) in a relevant field is required. A first-level university degree (Bachelor's degree or equivalent) in a relevant field, combined with an additional two years of relevant experience, may be accepted in lieu of an advanced university degree. Professional certification in project or programme management, archives, records management, digital preservation, information governance, or knowledge management is desirable</p><p><strong>EXPERIENCE</strong></p><p>A minimum of ten years of progressively responsible experience managing complex archive, research, information management, digitization, knowledge management, records management, or related programmes involving multiple interdependent activities is required Experience coordinating multidisciplinary teams, external service providers, vendors, and consultants across archival, research, operational, information management, or technical functions is required Experience managing programme integration, dependencies, risks, delivery tracking, budgets, contracts, reporting requirements, and stakeholder engagement is required Experience providing day-to-day programme coordination, performance tracking, issue escalation, and corrective action recommendations across complex implementation teams is required Experience supporting donor-funded projects and complex multi-stakeholder initiatives involving international organizations, academic institutions, cultural heritage organizations, development partners, or similar stakeholders is required Experience managing or supporting archival digitization, records validation, human verification, metadata, investigative documentation, research documentation, or structured information extraction processes is highly desirable Experience providing strategic advice to senior management on programme implementation, governance, risk management, financial oversight, and organizational priorities is highly desirable Experience with Human-in-the-Loop processes, data annotation, machine learning-enabled extraction, digital repositories, records management systems, metadata frameworks, or structured factsheet workflows is desirable Experience within the United Nations system, international organizations, or humanitarian and development contexts is desirable</p><p><strong>TECHNICAL SKILLS</strong></p><p>Strong programme and project management skills, including experience with complex, multi-stakeholder programmes with interconnected deliverables, is required Advanced proficiency in Microsoft Office applications and project management tools is required Strong knowledge of archive, records management, digitization, validation, verification, metadata, research documentation, or knowledge management processes is required Strong ability to maintain delivery trackers, risk registers, dependency logs, budget monitoring tools, and management reporting products is required Understanding of how digital tools, AI-enabled extraction, machine learning, and Human-in-the-Loop processes can support archive, research, validation, and knowledge management activities is desirable Knowledge of digital repository systems, metadata standards, and international standards in archives, records management, digitization, digital preservation, and information governance is desirable</p><p><strong>Languages</strong></p><p>Excellent command of written and spoken English is required.</p><p></p></section>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p> <h4>Role responsibilities</h4> <p><strong>CRM & loyalty strategy (leadership ownership)</strong></p> <ul> <li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li> <li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li> <li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li> <li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li> </ul> <p><strong>Salesforce Marketing Cloud management</strong></p> <ul> <li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li> <li>Drive platform governance, data integrity, and best practices across all CRM operations.</li> <li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li> <li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li> </ul> <p><strong>Campaign strategy & execution</strong></p> <ul> <li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li> <li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li> <li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li> <li>Lead A/B and multivariate testing strategies to optimize performance.</li> </ul> <p><strong>Data, analytics & performance management</strong></p> <ul> <li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li> <li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li> <li>Generate actionable insights to continuously optimize campaign effectiveness.</li> <li>Conduct post-campaign analysis and implement learnings into future planning.</li> </ul> <p><strong>Customer segmentation & personalization</strong></p> <ul> <li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li> <li>Drive advanced personalization strategies to increase conversion and basket size.</li> <li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li> </ul> <p><strong>Stakeholder & team leadership</strong></p> <ul> <li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li> <li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li> <li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li> <li>Align CRM activities with broader marketing and commercial strategies.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li> <li>7–10+ years of CRM, loyalty, or marketing automation experience.</li> <li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li> <li>Proven experience managing teams and large-scale CRM programs.</li> <li>Advanced knowledge of SQL, data modeling, and analytics.</li> <li>Experience in retail, loyalty, or customer-centric industries preferred.</li> </ul> <h4>Key skills</h4> <ul> <li>Strategic thinking with strong commercial acumen</li> <li>Leadership and stakeholder management</li> <li>Advanced CRM and marketing automation expertise</li> <li>Data-driven decision making</li> <li>Strong communication and project management skills</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>The Salesforce Marketing Cloud Manager is responsible for leading the strategy, execution, and optimization of CRM and loyalty initiatives to drive revenue growth, customer lifetime value, and program profitability. The role owns end-to-end campaign performance, leveraging Salesforce Marketing Cloud capabilities to deliver data-driven, personalized customer engagement across multiple channels. This role plays a key leadership function in translating business objectives into scalable CRM strategies, ensuring alignment with commercial goals across fuel and non-fuel businesses.</p> <h4>Role responsibilities</h4> <p><strong>CRM & loyalty strategy (leadership ownership)</strong></p> <ul> <li>Lead the development and execution of revenue-driven CRM and loyalty strategies aligned with business objectives.</li> <li>Own the CRM and loyalty roadmap, ensuring measurable impact on revenue, retention, and customer lifetime value.</li> <li>Define targeting, segmentation, and personalization strategies to maximize commercial outcomes.</li> <li>Build business cases, forecast revenue impact, and track ROI of CRM initiatives.</li> </ul> <p><strong>Salesforce Marketing Cloud management</strong></p> <ul> <li>Own and optimize the use of Salesforce Marketing Cloud modules including Journey Builder, Automation Studio, Email Studio, Mobile Connect, and CDP.</li> <li>Drive platform governance, data integrity, and best practices across all CRM operations.</li> <li>Collaborate with IT and data teams to enhance platform capabilities, integrations, and scalability.</li> <li>Lead implementation of advanced features such as Einstein, Datorama, and real-time personalization.</li> </ul> <p><strong>Campaign strategy & execution</strong></p> <ul> <li>Oversee the planning and execution of multi-channel campaigns (email, SMS, push, in-app).</li> <li>Ensure campaigns are commercially driven, with clear revenue and performance KPIs.</li> <li>Guide lifecycle marketing strategies to improve acquisition, engagement, retention, and cross-sell.</li> <li>Lead A/B and multivariate testing strategies to optimize performance.</li> </ul> <p><strong>Data, analytics & performance management</strong></p> <ul> <li>Own campaign performance reporting including revenue uplift, incremental GP, and ROI.</li> <li>Develop dashboards and reporting frameworks linking CRM performance to business KPIs.</li> <li>Generate actionable insights to continuously optimize campaign effectiveness.</li> <li>Conduct post-campaign analysis and implement learnings into future planning.</li> </ul> <p><strong>Customer segmentation & personalization</strong></p> <ul> <li>Define and refine customer segmentation frameworks based on value, behavior, and lifecycle stage.</li> <li>Drive advanced personalization strategies to increase conversion and basket size.</li> <li>Partner with analytics teams to leverage predictive modeling and AI-driven insights.</li> </ul> <p><strong>Stakeholder & team leadership</strong></p> <ul> <li>Lead cross-functional collaboration with Marketing, Retail, Digital, and IT teams.</li> <li>Manage external agencies and technology partners to deliver high-quality CRM campaigns.</li> <li>Mentor and develop CRM team members, ensuring capability growth and best practice adoption.</li> <li>Align CRM activities with broader marketing and commercial strategies.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor’s degree in Business, Marketing, or related field (MBA preferred).</li> <li>7–10+ years of CRM, loyalty, or marketing automation experience.</li> <li>Strong hands-on expertise in Salesforce Marketing Cloud ecosystem.</li> <li>Proven experience managing teams and large-scale CRM programs.</li> <li>Advanced knowledge of SQL, data modeling, and analytics.</li> <li>Experience in retail, loyalty, or customer-centric industries preferred.</li> </ul> <h4>Key skills</h4> <ul> <li>Strategic thinking with strong commercial acumen</li> <li>Leadership and stakeholder management</li> <li>Advanced CRM and marketing automation expertise</li> <li>Data-driven decision making</li> <li>Strong communication and project management skills</li> </ul></p><p></p>

<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Deloitte overview<\/h4>\n<p>Deloitte, established globally in 1845, is the world\u2019s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<\/p>\n<p>Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 23 offices in 15 countries with 7,000+ professionals in the Levant region and the wider GCC.<\/p>\n<p>We have served as trusted advisors for clients for almost 100 years and contributed to the advancements and growth of the professional services industry in the region.<\/p>\n<p>We have received numerous awards in the last few years, such as Brand Finance\u2019s strongest and most valuable \"commercial services\" brand in the world for the 6th consecutive year (2024), the Great Place to Work\u00ae and Best Workplaces\u2122 in the UAE (2022-2023), the Great Place to Work\u00ae and Best Workplaces\u2122 in the KSA (2022-2023), \"World\u2019s Most Attractive Employers\" (2023), the Middle East Tax Firm of the Year (2023). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.<\/p>\n<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<\/p>\n\n<h4>Role overview: Business Analyst in M&A \u2013 Corporate Finance<\/h4>\n<p>During your tenure as a Business Analyst in M&A \u2013 Corporate Finance, you will demonstrate and develop your capabilities in the following areas:<\/p>\n<ul>\n<li>Research key industry trends, company specific information and relevant industry financial data using various databases and tools available<\/li>\n<li>Assist with building financial models to support clients with decision making and negotiations<\/li>\n<li>Develop and analyse financial forecasts to estimate business valuation using different methodologies such as comparable companies, DCF and transaction multiples analysis and conduct sensitivity and scenario analysis<\/li>\n<li>Analyse financial and other data using different tools and techniques for data visualization and industry research to help create insights<\/li>\n<li>Assist with preparation of transaction collaterals such as teaser, information memorandum, etc.<\/li>\n<li>Evaluate company\u2019s operational and financial performance, financial position and capital structure<\/li>\n<li>Understand the company\u2019s business fundamentals, industry positioning and growth prospects<\/li>\n<li>Assist senior team members with project management and coordinating multiple stakeholders across the transaction lifecycle<\/li>\n<\/ul>\n\n<h4>Leadership capabilities<\/h4>\n<ul>\n<li>Builds own understanding of our purpose and values; explores opportunities for impact<\/li>\n<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent<\/li>\n<li>Understands expectations and demonstrates personal accountability for keeping performance on track<\/li>\n<li>Actively focuses on developing effective communication and relationship-building skills<\/li>\n<li>Understands how their daily work contributes to the priorities of the team and the business<\/li>\n<\/ul>\n\n<h4>Qualifications<\/h4>\n<ul>\n<li>Bachelor\u2019s degree in finance, accounting or any related field \u2013 e.g. Maths, Engineering, Finance, Economics, Business Administration<\/li>\n<li>ACA or ACCA or CFA or MBA or equivalent, with emphasis on corporate finance, or investment analysis is a plus<\/li>\n<li>Up to 2 years of experience in Corporate Finance, M&A Advisory or Investment Banking \/ Private Equity with experience in areas such as business valuations, mergers & acquisitions, financial modeling, and raising debt or equity<\/li>\n<li>Willingness to pursue a financial or accounting designations (CFA \/ ACCA \/ CA)<\/li>\n<li>Willing and able to travel and spend project time regionally<\/li>\n<li>Strong interpersonal and communication skills<\/li>\n<li>Advanced level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)<\/li>\n<li>Excellent business writing skills<\/li>\n<li>Bilinguals (English & Arabic) preferred<\/li>\n<\/ul><\/p><p><\/p>

<p>Job Summary As the CRS programming lead for Jordan, you will manage and provide will provide strategic direction, leadership, and management of the Jordan country office portfolio to ensure the establishment and successful implementation of high-quality CRS and partner programming serving the poor and vulnerable. In addition to your program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. Your leadership, management and knowledge will ensure that the Jordan Country Office delivers high-quality programming and continuously works towards improving the impact of its programming. As a Senior Manager you will proactively work with Senior Management Team (SMT) members to manage security and mitigate security risks and, as time allows, you will provide programming backstop for the CRS response in JWBG.</p><p>Roles and Key Responsibilities In collaboration with the Deputy Country Representative (DCR) for JWBG, and lead for Jordan programming, provide strategic direction for the design of the country office strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities. Lead and/or support local partners in high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation. In coordination with regional and JWBG colleagues, cultivate effective donor relationships, enabling lead generation and identifying strategic growth opportunities. Also, oversee the business development cycle to ensure quality proposals per agency and donor standards. Support representation efforts in the Middle East regional hub and pursue appropriate growth of programs. Provide accompaniment to CRS key local partner, Caritas Jordan, overseeing the identification, assessment and strengthening of partnerships relevant to CRS Jordan and the appropriate application of partnership concepts, tools and approaches. Ensure technical assistance and capacity strengthening for partner and/or CRS project teams in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings to partner staff and CRS team members. Lead the development of program learning - identify opportunities for learning, research and publications in Jordan and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda. Ensure integration of innovations and best practices. Ensure excellent communication and coordination with JWBG operations and program teams, to ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. Champion safeguarding and support quality implementation of CRS safeguarding policy and principles. Support JWBG with programming leadership coverage when available/appropriate, including occasionally in Gaza.</p><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation. CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency. CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS Code of Conduct. CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><p>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. CRS is an Equal Opportunity Employer.</p><p>Basic Qualifications Bachelor's Degree in International Development, International Relations or relevant field. Minimum 8 years of relevant field-based program management, at least 3 years of senior management experience. Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation. Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience in community development, community mobilization, or similar grassroots, self-help initiatives. Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including US Government. Experience with successful business development activities capturing public and/or private donor funding.</p><p>Preferred Qualifications Experience working with Church partners a plus Master's Degree Experience in an international NGO an advantage Experience in complex humanitarian settings</p><p>Knowledge, Skills and Abilities Excellent English writing skills. Partner management experience and abilities that are conducive to a learning environment. Experience and abilities in capacity strengthening - developing curricula and facilitating trainings. Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks. Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions. Strong relations management abilities. Ability to relate to people at all levels&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in International Development, International Relations or relevant field. Minimum 8 years of relevant field-based program management, at least 3 years of senior management experience. Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation. Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience in community development, community mobilization, or similar grassroots, self-help initiatives. Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including US Government. Experience with successful business development activities capturing public and/or private donor funding.</p><p>Preferred Qualifications Experience working with Church partners a plus Master's Degree Experience in an international NGO an advantage Experience in complex humanitarian settings</p><p>Knowledge, Skills and Abilities Excellent English writing skills. Partner management experience and abilities that are conducive to a learning environment. Experience and abilities in capacity strengthening - developing curricula and facilitating trainings. Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks. Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions. Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Team leadership abilities Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship. Presentation and facilitation skills Proactive, resourceful, solutions oriented and results-oriented</p><p>Required Languages: Fluent written and oral English required; Arabic preferred.</p><p>Travel: Must be willing and able to travel up to 30%, including within Jordan and to JWBG.</p><p>Supervisory Responsibilities: Not required at this time</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The Senior Military Expert will deliver three (3) qualitative assessment and/or options papers on military and security developments within a six (6) month period to inform the mediation efforts of the Special Envoy and advance OSESGY engagement on the security track. Additionally, S/He will also deliver periodic military and security assessments and analytical products as requested by the Special Envoy.<br> Work Location<br>Amman<br> Expected duration<br>06 months<br> Duties and Responsibilities<br>Output 1: Development of new approaches in the security track Strategic Military and Security Advice - Produce briefing notes, advisory papers, and recommendations for the Special Envoy and senior Mission leadership on military and security matters and their implications for mandate implementation. Analytical Reports - Deliver analytical reports and issue-based assessments on military and security developments to support the Special Envoy's good offices, engagement efforts, and strategic decision-making. Scenario Development and Risk Analysis - Develop military and security scenario papers, risk assessments, and forecasting products to inform mediation strategies and planning processes. Output 2: Technical Advice Military Coordination Committee Advisory Products - Produce technical assessments, briefing materials, and recommendations to advise the Special Envoy and support the Head of the Security Arrangements team with the engagement with the Military Coordination Committee and the Redeployment Coordination Committee. Stakeholder Consultation and Verification Reports - Produce briefing packages with advise and analysis of senior Yemeni and Regional stakeholders to inform SE/OSESGY security-track related consultations and prepare analytical reports and recommendations following SE/OSESGY consultations. Ceasefire Planning Support - Deliver technical advice, options papers, and analytical products on military aspects of ceasefire planning, implementation, monitoring, and related confidence-building measures.<br> Qualifications/special skills<br>Advanced university degree (Master's degree or equivalent) in political science, international relations, international economics, security, war college graduate or related field. A first-level university degree in combination with additional two years of qualifying experience may be accepted in lieu of the advanced university degree. A minimum of fifteen (15) years of progressively responsible professional experience in political affairs, international relations, defense, security, conflict resolution, disarmament, programme management, mediation support, or related fields is required. Relevant experience should include service at battalion command level (or equivalent) and above, as well as experience as a senior military adviser, military expert, or in a comparable strategic military advisory capacity. Experience related to the conflict in Yemen is desirable. Established professional engagement with senior military and security officials in the Gulf region is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required, knowledge of Arabic is desirable.<br> Additional Information<br>This C/IC assignment is for a minimum of 6 and designed to be in-person and full-time.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><b>Key Roles and Responsibilities</b></p><p><br></p><p>Lead day-to-day programme implementation and coordinate delivery across enterprise development, financing, post-financing support, market systems strengthening, and learning activities.</p><p>Develop, maintain, and regularly update programme work plans, implementation schedules, activity trackers, and key programme milestones.</p><p>Coordinate closely with Enterprise Support Specialists, Credit Administration Specialist, Field Associates, MEAL, Finance, Operations, and Siraj teams to ensure effective sequencing and integration of activities.</p><p>Coordinate implementation through the Siraj network and programme partners, monitor partner performance, and follow up on agreed deliverables and implementation challenges.</p><p>Support engagement with financial institutions, government institutions, private sector actors, local partners, and other MSME ecosystem stakeholders in coordination with the Programme and Operations Director and relevant technical specialists.</p><p>Coordinate the rolling enterprise pipeline from outreach and assessment through enterprise development, financing, and post-financing support, ensuring that implementation remains aligned with quarterly financing windows and available revolving capital.</p><p>Oversee preparation and consolidation of donor narrative reports, programme updates, implementation data, and other required deliverables.</p><p>Monitor programme performance against approved targets and work closely with the MEAL team to identify implementation gaps, emerging risks, and corrective actions.</p><p>Support programme governance and coordination mechanisms, including preparation and follow-up of programme review meetings and the MSME Ecosystem Advisory and Learning Committee.</p><p>Identify implementation bottlenecks and emerging programme risks and coordinate timely operational and technical responses.</p><p>Ensure programme implementation complies with NEF policies and applicable donor requirements, including safeguarding, environmental and social risk management, partnership management, and financial procedures.</p><p>Support adaptive programme management by ensuring that implementation learning, enterprise performance data, market feedback, and partner input are translated into practical adjustments to programme delivery.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business administration, Economics, Development Studies, Finance, Project Management, or another relevant field; a Master's degree is an advantage.</li><li>Minimum 7 years of relevant professional experience, including at least 3 years in a programme or project management role.</li><li>Demonstrated experience managing enterprise development, MSME finance, livelihoods, economic inclusion, or private sector development programmes.</li><li>Practical experience coordinating programmes that combine financial and non-financial enterprise support, including business development services, mentoring, financing, and post-financing assistance.</li><li>Experience managing multidisciplinary teams and coordinating implementation across field locations and local delivery partners.</li><li>Demonstrated experience working with financial institutions, government institutions, private sector actors, NGOs, and/or enterprise support organisations.</li><li>Strong experience in work planning, budget monitoring, programme performance management, risk management, and donor reporting.</li><li>Understanding of MSME development and financial inclusion in Jordan, including barriers faced by underserved micro and small enterprises.</li><li>Experience with market systems development, ecosystem coordination, or financial sector partnerships is a strong advantage.</li><li>Ability to analyse programme, enterprise, and portfolio information and translate findings into practical implementation decisions.</li><li>Strong leadership, team management, coordination, problem-solving, and stakeholder engagement skills.</li><li>Excellent written and spoken Arabic and English.</li><li>Ability and willingness to travel regularly to programme locations across Jordan.</li></ul>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Architecture & design</h4> <p>Architect end-to-end ESB integration solutions using IBM WebMethods, translating business requirements into scalable designs.<br> Design reusable integration assets like services, APIs, and data models to promote standardization and reduce redundancy.<br> Define integration patterns, messaging standards, and SLAs in compliance with banking regulations and operations.</p> <h4>System analysis & migration</h4> <p>Analyze existing interfaces and protocols to design migration pathways.<br> Create detailed roadmaps ensuring minimal disruption and zero-downtime cutovers.<br> Oversee migration execution, providing design authority and support to teams.</p> <h4>Stakeholder collaboration</h4> <p>Collaborate with lines of business (retail, corporate, cards, operations) to define connectivity requirements and translate them into integration specifications.<br> Coordinate with architects, infrastructure, security, and vendors to ensure interoperability and compliance with technology standards.<br> Lead design reviews and technical workshops to align teams on integration architecture decisions.</p> <h4>Governance & quality assurance</h4> <p>Establish and enforce ESB design governance, including naming conventions, versioning, error handling, and monitoring standards.<br> Conduct design peer reviews to ensure adherence to SOA principles, security policies, and data privacy regulations (PCI-DSS, GDPR, banking laws).<br> Maintain design documentation, interface specifications, and operational run-books.</p> <h4>Technical expertise</h4> <p><strong>Core ESB platform</strong><br> Proficient in IBM WebMethods ESB (Integration Server, Broker/Universal Messaging, Designer, Trading Networks, API Gateway) with experience in installation, configuration, and advanced development.<br> Expertise in WebMethods Flow, Java services, adapter development, and pipeline management in high-availability banking environments.</p> <p><strong>Banking systems & applications</strong><br> Core Banking: Experience with Equation or similar platforms, understanding data structures, transaction processing, and real-time integrations.<br> Enterprise Archiving: Knowledge of Laserfiche or equivalent ECM solutions, including document capture, metadata, and archival retrieval.<br> Card Management: Familiarity with Cortex or similar systems for card issuance, authorization, dispute management, and tokenization services.</p> <p><strong>Integration technologies</strong></p> <ul> <li>Advanced knowledge of SOA, microservices, and event-driven architecture.</li> <li>Expertise in messaging patterns including publish/subscribe, request/reply, guaranteed delivery, routing, filtering, and dead-letter handling.</li> <li>Skilled in data transformation (XSLT, JSON/XML mapping) and protocol interoperability (REST, SOAP, MQ, FTP/SFTP, ISO 8583, SWIFT, FIX).</li> <li>Strong understanding of API management, OAuth 2.0/SAML security, and throttling/rate-limiting.</li> </ul> <p><strong>Infrastructure & operations</strong></p> <ul> <li>Experience with high-availability clustering, disaster recovery, and performance tuning of WebMethods environments.</li> <li>Experience with CI/CD pipelines for integration assets, source control (Git), and automated testing frameworks for ESB components.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. A master's degree is a distinct advantage.<br> IBM WebMethods (Software AG) certified professional (e.g., WebMethods Integration Suite certification) preferred.<br> 10+ years of progressive experience in enterprise application integration, with at least 4 years in a dedicated ESB architecture or design role.<br> Proven track record of delivering ESB solutions within the banking or financial services sector, ideally involving core banking migrations or large-scale integration modernization programs.<br> Direct hands-on experience leading the transition from point-to-point integrations to a centralized ESB or API-led connectivity model in a regulated environment.<br> Prior involvement in projects integrating Equation, Laserfiche, Cortex, or analogous banking-specific platforms is highly desirable.</p></p><p></p>

<p><h4>Description</h4> <h4>Key responsibilities</h4> <h4>Architecture & design</h4> <p>Architect end-to-end ESB integration solutions using IBM WebMethods, translating business requirements into scalable designs.<br> Design reusable integration assets like services, APIs, and data models to promote standardization and reduce redundancy.<br> Define integration patterns, messaging standards, and SLAs in compliance with banking regulations and operations.</p> <h4>System analysis & migration</h4> <p>Analyze existing interfaces and protocols to design migration pathways.<br> Create detailed roadmaps ensuring minimal disruption and zero-downtime cutovers.<br> Oversee migration execution, providing design authority and support to teams.</p> <h4>Stakeholder collaboration</h4> <p>Collaborate with lines of business (retail, corporate, cards, operations) to define connectivity requirements and translate them into integration specifications.<br> Coordinate with architects, infrastructure, security, and vendors to ensure interoperability and compliance with technology standards.<br> Lead design reviews and technical workshops to align teams on integration architecture decisions.</p> <h4>Governance & quality assurance</h4> <p>Establish and enforce ESB design governance, including naming conventions, versioning, error handling, and monitoring standards.<br> Conduct design peer reviews to ensure adherence to SOA principles, security policies, and data privacy regulations (PCI-DSS, GDPR, banking laws).<br> Maintain design documentation, interface specifications, and operational run-books.</p> <h4>Technical expertise</h4> <p><strong>Core ESB platform</strong><br> Proficient in IBM WebMethods ESB (Integration Server, Broker/Universal Messaging, Designer, Trading Networks, API Gateway) with experience in installation, configuration, and advanced development.<br> Expertise in WebMethods Flow, Java services, adapter development, and pipeline management in high-availability banking environments.</p> <p><strong>Banking systems & applications</strong><br> Core Banking: Experience with Equation or similar platforms, understanding data structures, transaction processing, and real-time integrations.<br> Enterprise Archiving: Knowledge of Laserfiche or equivalent ECM solutions, including document capture, metadata, and archival retrieval.<br> Card Management: Familiarity with Cortex or similar systems for card issuance, authorization, dispute management, and tokenization services.</p> <p><strong>Integration technologies</strong></p> <ul> <li>Advanced knowledge of SOA, microservices, and event-driven architecture.</li> <li>Expertise in messaging patterns including publish/subscribe, request/reply, guaranteed delivery, routing, filtering, and dead-letter handling.</li> <li>Skilled in data transformation (XSLT, JSON/XML mapping) and protocol interoperability (REST, SOAP, MQ, FTP/SFTP, ISO 8583, SWIFT, FIX).</li> <li>Strong understanding of API management, OAuth 2.0/SAML security, and throttling/rate-limiting.</li> </ul> <p><strong>Infrastructure & operations</strong></p> <ul> <li>Experience with high-availability clustering, disaster recovery, and performance tuning of WebMethods environments.</li> <li>Experience with CI/CD pipelines for integration assets, source control (Git), and automated testing frameworks for ESB components.</li> </ul> <h4>Requirements</h4> <p>Bachelor's degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. A master's degree is a distinct advantage.<br> IBM WebMethods (Software AG) certified professional (e.g., WebMethods Integration Suite certification) preferred.<br> 10+ years of progressive experience in enterprise application integration, with at least 4 years in a dedicated ESB architecture or design role.<br> Proven track record of delivering ESB solutions within the banking or financial services sector, ideally involving core banking migrations or large-scale integration modernization programs.<br> Direct hands-on experience leading the transition from point-to-point integrations to a centralized ESB or API-led connectivity model in a regulated environment.<br> Prior involvement in projects integrating Equation, Laserfiche, Cortex, or analogous banking-specific platforms is highly desirable.</p></p><p></p>

<p><br></p><p><b>Job Summary</b></p><p>To lead the company's relationships with government entities, regulatory authorities, strategic partners, local communities, and key external stakeholders. The role is responsible for facilitating regulatory compliance, strengthening institutional relationships, supporting corporate initiatives, and representing the company before public and private sector organizations</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Government Relations</p><ul><li>Develop and maintain strong relationships with ministries, government agencies, municipalities, and regulatory authorities.</li><li>Represent the company in meetings with governmental and semi-governmental organizations.</li><li>Follow up on permits, approvals, licenses, and regulatory requirements.</li><li>Monitor legislative and regulatory developments affecting the business.</li><li>Coordinate official correspondence with government institutions.</li></ul><p>Stakeholder Management</p><ul><li>Develop and implement stakeholder engagement strategies.</li><li>Build long-term relationships with strategic partners and industry associations.</li><li>Coordinate with local communities and external stakeholders regarding company initiatives.</li><li>Manage communication with key customers, investors, consultants, and contractors.</li><li>Handle stakeholder issues and ensure timely resolution.</li></ul><p>Corporate Representation</p><ul><li>Represent the company at official events, conferences, and industry forums.</li><li>Organize executive meetings with government officials and strategic partners.</li><li>Prepare executive briefing notes and stakeholder reports.</li><li>Support executive management in high-level meetings and negotiations.</li></ul><p>Strategic Coordination</p><ul><li>Coordinate with Legal, Operations, Engineering, Commercial, Finance, and HSE departments on stakeholder-related matters.</li><li>Support business development initiatives requiring government engagement.</li><li>Assist in securing approvals for new projects and strategic investments.</li><li>Participate in corporate social responsibility (CSR) and sustainability initiatives.</li></ul><p>Reporting &amp; Compliance</p><ul><li>Prepare stakeholder mapping and engagement reports.</li><li>Maintain records of government communications and official correspondence.</li><li>Monitor compliance with governmental obligations.</li><li>Track action items and follow up with internal departments.</li></ul><p><strong>Desired Candidate Profile</strong></p>Qualifications<br>• Bachelor's degree in Business Administration, Public Administration, Political Science, Law, Engineering, International Relations, or a related discipline.<br>• Master's degree is an advantage.<br>Experience<br>• 8 12 years of experience in:<br>• Government Relations<br>• Public Affairs<br>• Corporate Affairs<br>• Stakeholder Management<br>• External Relations<br>• Business Development with government engagement<br>• Experience within one or more of the following sectors is highly preferred:<br>• Energy<br>• Natural Gas<br>• Oil &amp; Gas<br>• Utilities<br>• Infrastructure<br>• Industrial Projects<br>• Public-Private Partnerships (PPP)<br>Technical Skills<br>• Government protocol and public-sector engagement.<br>• Stakeholder engagement planning.<br>• Regulatory compliance and permit processes.<br>• Strategic communication.<br>• Report writing and executive presentations.<br>• Contract and regulatory document review.<br>• Microsoft Office (Excel, Word, PowerPoint).<br>• CRM or stakeholder management systems are an advantage.<br>Core Competencies<br>• Excellent relationship-building and networking skills.<br>• Strong negotiation and influencing abilities.<br>• Outstanding verbal and written communication in Arabic and English.<br>• High level of diplomacy and professionalism.<br>• Strategic thinking and problem-solving.<br>• Strong organizational and project coordination skills.<br>• Ability to manage multiple stakeholders with competing priorities.<br>• High degree of integrity and confidentiality.<br>Preferred Qualifications<br>• Existing network with:<br>• Jordanian ministries and governmental institutions.<br>• Regulatory authorities.<br>• Municipalities.<br>• Public utilities.<br>• Energy sector stakeholders.<br>• Industrial companies.<br>• Chambers of Industry and Commerce.<br>• International organizations and development agencies.<br>• Experience in:<br>• Government approvals and licensing.<br>• Corporate communications.<br>• Crisis and issue management.<br>• Community engagement.<br>• CSR programs.<br>• Executive-level stakeholder management.<br>Key Performance Indicators (KPIs)<br>• Timely completion of government approvals and permits.<br>• Stakeholder satisfaction and relationship effectiveness.<br>• Resolution time for stakeholder issues.<br>• Compliance with regulatory requirements.<br>• Number of successful strategic partnerships established.<br>• Timeliness and quality of executive and stakeholder reports.<br>• Effectiveness of government engagement initiatives.<br>• Contribution to business development and strategic projects.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p>The Regional Freight &amp; Commercial Manager is responsible for driving profitable freight growth and commercial performance across Jordan, Iraq, Kurdistan, Palestine, and Turkey. The role will lead the development and execution of freight product strategies, sales growth initiatives, pricing governance, operational excellence, customer acquisition, and key account management while ensuring alignment with regional and global freight objectives.</p><br><br> <p>The incumbent will act as the subject matter expert for Air Freight, Ocean Freight, Land Freight, Project Logistics, and Supply Chain solutions, partnering with Country Managers, Commercial Teams, and Operations to maximize revenue, profitability, customer satisfaction, and market share across the cluster</p><br><br>Job Description <br><p> &nbsp; &nbsp;Commercial &amp; Business Development</p><br><br> <p>• &nbsp; &nbsp;Develop and execute the regional freight growth strategy across all assigned countries.<br>• &nbsp; &nbsp;Drive revenue, gross profit, and volume growth for Air, Ocean, and Land Freight products.<br>• &nbsp; &nbsp;Partner with Country Managers and Commercial Teams to achieve freight sales targets and business objectives.<br>• &nbsp; &nbsp;Identify new business opportunities, market segments, and trade lanes to expand regional freight revenue.<br>• &nbsp; &nbsp;Support strategic customer acquisition, retention, and development initiatives.<br>• &nbsp; &nbsp;Lead commercial negotiations with key customers and strategic accounts.<br>• &nbsp; &nbsp;Participate in major customer presentations, tenders, and contract negotiations.<br>• &nbsp; &nbsp;Develop customized logistics and freight solutions based on customer requirements.<br>• &nbsp; &nbsp;Monitor market trends, competitor activities, and industry developments to identify growth opportunities.<br>• &nbsp; &nbsp;Lead cross-selling initiatives between Freight, Express, Supply Chain, and E-commerce products.<br>• &nbsp; &nbsp;Support countries in recovering lost business and expanding existing customer portfolios.</p><br><br> <p> &nbsp; &nbsp;Customer &amp; Key Account Management</p><br><br> <p>• &nbsp; &nbsp;Build and maintain strong relationships with strategic and high-value customers.<br>• &nbsp; &nbsp;Act as the regional escalation point for major customer concerns and service issues.<br>• &nbsp; &nbsp;Conduct regular customer visits across the region.<br>• &nbsp; &nbsp;Ensure customer requirements are translated into operationally feasible and profitable solutions.<br>• &nbsp; &nbsp;Review customer profitability and implement improvement plans where required.<br>• &nbsp; &nbsp;Support stations in resolving claims, disputes, service failures, and performance-related issues.<br>• &nbsp; &nbsp;Drive customer satisfaction and retention through proactive engagement.</p><br><br> <p> &nbsp; &nbsp;Pricing &amp; Procurement</p><br><br> <p>• &nbsp; &nbsp;Develop regional pricing strategies aligned with market conditions and profitability objectives.<br>• &nbsp; &nbsp;Approve strategic pricing, special rates, and commercial exceptions within delegated authority.<br>• &nbsp; &nbsp;Lead procurement negotiations with airlines, shipping lines, trucking companies, consolidators, and logistics partners.<br>• &nbsp; &nbsp;Secure competitive rates and capacity agreements across key trade lanes.<br>• &nbsp; &nbsp;Monitor freight margins and implement corrective actions where necessary.<br>• &nbsp; &nbsp;Support RFQs, tenders, bids, and large project opportunities.<br>• &nbsp; &nbsp;Ensure pricing governance and consistency across all countries.</p><br><br> <p> &nbsp; &nbsp;Operations &amp; Product Management</p><br><br> <p>• &nbsp; &nbsp;Work closely with Operations teams to ensure service excellence and operational efficiency.<br>• &nbsp; &nbsp;Standardize freight operating procedures and best practices across the cluster.<br>• &nbsp; &nbsp;Ensure proper implementation and compliance with Freight SOPs, CargoWise processes, and operational standards.<br>• &nbsp; &nbsp;Drive continuous improvement initiatives to enhance service quality and reduce operational costs.<br>• &nbsp; &nbsp;Collaborate with Global and Regional Product Teams on product development and network optimization.<br>• &nbsp; &nbsp;Support stations in managing complex shipments, project cargo, and special handling requirements.<br>• &nbsp; &nbsp;Ensure operational KPIs and service standards are consistently achieved.<br>• &nbsp; &nbsp;Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</p><br><br>Job Requirements - Experience and Education <br><p>• &nbsp; &nbsp;10-12 years of experience in Freight Forwarding, Logistics, Supply Chain, or Transportation.<br>• &nbsp; &nbsp;Minimum 5 years in a leadership or regional management role.<br>• &nbsp; &nbsp;Strong experience in Air Freight, Ocean Freight, Land Freight, and Project Logistics.<br>• &nbsp; &nbsp;Proven commercial and business development experience.<br>• &nbsp; &nbsp;Experience managing multi-country operations is highly preferred.<br>• &nbsp; &nbsp;Strong understanding of regional trade lanes and logistics markets across the Middle East.<br>• &nbsp; &nbsp;Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, International Business, or related field.<br>• &nbsp; &nbsp;MBA or Professional Logistics Certification is preferred.</p><br><br>Leadership Behaviors <br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills <br> </div>

<p><br></p> <p> <b><u>About the Position</u> </b></p> <p>The Center for Civilians in Conflict (CIVIC) seeks an experienced <span>Senior Program Manager to lead the implementation, operational management, and strategic development of its Yemen portfolio.</span> <br> </p> <p> <br> </p> <p>Based in Amman, the Senior Program Manager will oversee programme implementation across Yemen, while ensuring high-quality delivery, donor compliance, financial stewardship, and operational effectiveness. The position serves as the principal day-to-day manager of the Yemen programme and works closely with country-based teams, partners, donors, and regional stakeholders to advance CIVIC's mission of improving the protection of civilians.<br> </p> <p> <br> </p> <p>The Senior Program Manager will supervise programme staff, manage institutional donor grants, contribute to strategic growth, and represent CIVIC with humanitarian, governmental, and international partners.</p> <p> <br> </p> <p> <span>Location: Amman, Jordan</span> </p> <p> <span>Travel: Frequent travel to Yemen (subject to security and access), Oman, Saudi Arabia, Egypt, and other regional locations as required.</span> </p> <p>Reports to: Country Director, Yemen</p> <p> <br> </p> <p> <b><u>Key Responsibilities</u> </b></p> <ol> </ol> <p> <br> </p> <p> <em>Programme Leadership and Management</em> </p> <ul> <li> <span>Lead the implementation of CIVIC's Yemen programme portfolio.</span> </li> <li> <span>Ensure programmes are delivered on time, within budget, and in accordance with donor requirements. </span> </li> <li> <span>Oversee project planning, implementation, monitoring and adaptive management. </span> </li> <li> <span>Provide technical and managerial guidance to programme teams. </span> </li> <li> <span>Identify operational risks and develop mitigation measures. </span> </li> <li> <span>Ensure integration of Protection of Civilians principles across all programme activities. </span> </li> <li> <span>Support programme learning, quality assurance and organizational accountability.</span> <br> </li> </ul> <p> <br> <br> </p> <p> <em> <span>Grant and Donor Management</span></em> </p> <ul> <li>Lead management of multiple institutional donor grants.</li> <li>Ensure compliance with donor contractual requirements and CIVIC policies.</li> <li>Prepare high-quality narrative reports. </li> <li>Coordinate budget revisions, no-cost extensions and grant amendments.</li> <li>Maintain regular communication with donors.</li> <li>Coordinate internal grant management processes across programme, finance and operations teams. <br> </li> </ul> <p> <em>Financial Management</em> </p> <ul> <li>Manage programme budgets and forecasts. </li> <li>Monitor expenditures against approved budgets.</li> <li>Support financial planning and budget development. </li> <li>Ensure efficient utilization of programme resources.</li> <li>Work closely with finance staff to ensure timely financial reporting and compliance. <br> </li> </ul> <p> <em> <span>Operational Management</span> </em> </p> <ul> <li>Coordinate programme operations across multiple locations.</li> <li>Support recruitment, procurement, logistics and administrative planning.</li> <li>Ensure operational systems support effective programme implementation.</li> <li>Contribute to security planning and operational risk management.</li> <li>Coordinate with regional and headquarters teams to resolve operational challenges. <br> </li> </ul> <p> <em> <span>Business Development</span> </em> </p> <ul> <li>Identify opportunities for programme growth.</li> <li>Lead or contribute to proposal development.</li> <li>Prepare concept notes and project designs.</li> <li>Develop budgets and implementation plans for new funding opportunities.</li> <li>Support donor engagement and strategic partnerships. <br> </li> </ul> <p> <em> <span>Representation and Partnerships</span> </em> </p> <ul> <li>Represent CIVIC with donors, UN agencies, NGOs, civil society organizations, and relevant authorities.</li> <li>Build and maintain productive relationships with humanitarian and development partners.</li> <li>Engage with protection, humanitarian coordination and security sector actors as appropriate.</li> <li>Participate in coordination forums and working groups.</li> <li>Promote CIVIC's mission and technical expertise externally. <br> </li> </ul> <p> <em>Staff Management</em> </p> <ul> <li>Supervise programme staff.</li> <li>Support staff development and performance management.</li> <li>Foster collaboration across programme, operations and technical teams.</li> <li>Promote a positive and inclusive team culture.</li> </ul> <p> <br> </p> <p><b>KeyQualifications</b></p> <p> <em>Education</em> </p> <ul> <li>Master's degree in International Relations, Conflict Studies, Political Science, International Development, Humanitarian Affairs, Public Administration, or another relevant field.</li> </ul> <p> <em>Experience</em> </p> <ul> <li> <span>Minimum seven (7) years of progressively responsible experience managing complex humanitarian, stabilization, peacebuilding or protection programmes.</span> </li> <li> <span>Demonstrated experience managing programmes in Yemen is essential.</span> </li> <li> <span>Experience working within the humanitarian response in Yemen, including coordination with national and international partners. </span> </li> <li> <span>Experience with ECHO is essential</span> </li> <li> <span>Proven experience managing multi-million-dollar institutional donor grants.</span> </li> <li> <span>Strong experience in programme cycle management.</span> </li> <li> <span>Experience developing proposals and securing institutional funding. </span> </li> <li> <span>Experience managing programme budgets and financial oversight.</span> </li> <li> <span>Experience supervising multidisciplinary and multicultural teams. </span> </li> <li> <span>Experience working in insecure and conflict-affected environments. </span> <br> </li> </ul> <p> <em> <span>Technical Competencies</span> </em> </p> <ul> <li> <span>Excellent programme management skills.</span> </li> <li> <span>Strong grant and contract management. </span> <br> </li> <li><br></li></ul>

<p><br></p><p><b>RESPONSIBILITIES</b></p><p>Team management</p><ul><li>Direct oversight : Provide leadership and management to integrated mission teams as well as pooled and/or dedicated regional programme staff. Establish team structures that can deliver outside independent missions, in line with IMPACT guidance.</li><li>Regional hosting : Host regional admin/operations teams and (if needed) de-localized global staff, who remain functionally managed by HQ. Host mission-aligned staff, who cannot be based in their independent mission, due to operational / access constraints.</li><li>Collaborative support : Work in close collaboration with independent missions in the region, while regalian functions and line management responsibilities for independent missions remain centralized at HQ.</li></ul><p>Office development and operational oversight</p><ul><li>Multi-country office set-up: Design and implement an efficient administrative and logistical system for the office, aligning it with IMPACT s global standards.</li><li>Risk management: Ensure effective risk management, including security, financial, and operational risks, implementing mitigation strategies in collaboration with HQ.</li><li>Legal and compliance : Where relevant, lead IMPACT s registration process and ensure the office s compliance with local laws, managing admin or legal challenges.</li></ul><p>Representation and external engagement</p><ul><li>Regional representation: Act as IMPACT s representative with regional and integrated mission stakeholders, including donors, UN agencies, and local partners covering MENA. Remain informed on independent mission priorities to support regional donor engagement when relevant.</li><li>Partnership development: Build partnerships across the region (i.e., MENA), with a focus on forming robust, sustainable alliances with organizations that can facilitate IMPACT s research and programmes, beyond established country missions.</li><li>Context awareness : Maintain a strategic understanding of regional trends, needs, and opportunities, and coordinate with HQ and independent missions in MENA as well to leverage this knowledge for advocacy and to influence relevant decision-making.</li></ul><p>Strategy and program development</p><ul><li>Strategy development : In coordination with IMPACT HQ, develop a comprehensive regional strategic framework for MENA, defining the vision and priorities for IMPACT s activities and coverage across the region, beyond existing country missions, as well as for integrated country missions, as appropriate.</li><li>Programme strategy implementation: Lead team(s) on the development of regional and integrated mission programmes, aligned with IMPACT s regional strategy and continuous contextual analysis.</li><li>Quality and standards: Ensure IMPACT s standards are upheld in all regional and integrated mission activities, including global research quality and ethical benchmarks.</li></ul><p>Fundraising and financial sustainability</p><ul><li>Donor engagement: Lead fundraising efforts, engaging with donors and cultivating relationships to secure funding for integrated missions and regional programmes.</li><li>Funding submissions : In coordination with the Regional Projects and Partnerships Manager (PPM), oversee and contribute to the development and submission of relevant project proposals, concept notes, and donor reports.</li><li>Financial accountability: Collaborate with Regional Finance Control Manager (FCM), to oversee budget management, financial forecasting, and reporting to ensure sustainable financial practices of the multi-country office and integrated missions.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 6 years of relevant experience in humanitarian settings, including experience leading and managing teams.</li><li>Master's degree or equivalent in a relevant discipline (e.g., humanitarian affairs, development studies, social sciences, political science, etc.).</li><li>Demonstrated ability to lead multi-disciplinary teams and manage complex workflows.</li><li>Capacity to work in a cross-cultural, fast-paced environment with tight deadlines.</li><li>Detailed understanding of the humanitarian coordination system, and donor and governmental requirements.</li><li>Experience in external engagement and advocacy with donors, UN, and other humanitarian and development stakeholders.</li><li>Excellent writing and communication skills, including experience producing briefs and presenting to high level stakeholders.</li><li>Fluency in English required; additional languages (e.g., French, Arabic) an asset.</li></ul>