Materials Engineer Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <strong>About the Role:</strong> </p> <p>We are looking for a Senior QA Frontend Engineer to join our dynamic team.</p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li> <p>Understand complex business domain, define an effective test scope, and actively contribute to requirements analysis and feedback discussions</p> </li> <li> <p>Collaborate with developers, product managers, and business stakeholders to ensure quality throughout the SDLC</p> </li> <li> <p>Design, develop, and execute functional tests across the frontend and integration tests with APIs, and backend systems</p> </li> <li> <p>Leverage AI tools to generate test cases, analyze UI/API failures, and streamline bug reporting workflows</p> </li> <li> <p>Use prompt engineering techniques with AI tools to enhance exploratory testing, increase test coverage, and generate test data</p> </li> <li> <p>Build &amp; maintain robust automated tests using modern automation tools like cypress </p> </li> <li> <p>Actively participate in sprint planning, code reviews, and technical discussions, offering input that strengthens product quality</p> </li> <li> <p>Clearly communicate testing progress, risks, and status to relevant stakeholders</p> </li> <li> <p>Contribute to continuous improvement of QA processes and standards within team</p> </li> </ul> <p> </p> <p> <strong>Profile Requirements:</strong> </p> <ul> <li> <p>5+ years experience in software testing, ideally with a web and API testing background</p> </li> <li> <p>Ability to understand complex business domain, and identify business and test use cases</p> </li> <li> <p>Experience working in Agile environments with different cross-functional teams</p> </li> <li> <p>Skilled in JavaScript-based automation, particularly using tools such as Cypress</p> </li> <li> <p>Familiarity with API testing tools (e.g., Postman) and backend validation techniques</p> </li> <li> <p>Exposure to AI-assisted testing tools (e.g., Cursor AI, GitHub Copilot) and understanding of their role in modern QA workflows is a plus</p> </li> <li> <p>Strong analytical and problem-solving skills, with the ability to think critically and approach challenges methodically</p> </li> <li> <p>Proactive communicator who actively engages in team discussions, shares ideas, and collaborates effectively with distributed teams </p> </li> </ul> <p> </p> <p> <strong>Being you @ Almosafer:</strong> </p> <p>At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. </p> <p>Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.</p> <p> Here, you will find:</p> <p>A purpose-led workplace where your ideas can create real impact</p> <p>Ongoing learning and development to help you grow with intention</p> <p>Recognition that celebrates your wins, both big and small</p> <p>A community built on trust, curiosity, and shared momentum</p> <p> No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.</p> <p> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job purpose: We are seeking an experienced Platform Engineer to design, build, and operate enterprise-grade cloud platforms primarily on Microsoft Azure. The role focuses on cloud infrastructure, Kubernetes platforms, API management, DevOps automation, security, networking, and platform services that enable scalable, secure, and reliable application delivery. The ideal candidate will have strong hands-on experience with Azure technologies and a solid understanding of modern platform engineering, cloud-native architectures, and operational excellence practices.</p><p>Key Responsibilities</p><p>Azure Infrastructure &amp; Platform Engineering</p><ul><li>Design, implement, and maintain scalable Azure cloud infrastructure.</li><li>Manage Azure subscriptions, resource groups, networking, and governance.</li><li>Implement Infrastructure as Code (IaC) using Terraform, Bicep, or ARM templates.</li><li>Ensure platform reliability, availability, performance, and security.</li></ul><p>API Management &amp; Integration</p><ul><li>Design, implement, and manage Azure API Management (APIM).</li><li>Configure API gateways, routing, policies, authentication, authorization, and rate limiting.</li><li>Support API lifecycle management, monitoring, and governance.</li><li>Enable secure integration between internal and external services.</li></ul><p>Kubernetes &amp; Container Platform</p><ul><li>Deploy, manage, and optimize Azure Kubernetes Service (AKS).</li><li>Configure and maintain NGINX Ingress Controller.</li><li>Manage container networking, ingress, scaling, and security.</li><li>Support cloud-native and microservices-based applications.</li></ul><p>DevOps &amp; Automation</p><ul><li>Build and maintain Azure DevOps CI/CD pipelines.</li><li>Manage pipeline templates, variable groups, libraries, and release processes.</li><li>Automate infrastructure provisioning and operational workflows.</li><li>Implement DevSecOps and GitOps best practices.</li></ul><p>Security &amp; Identity Management</p><ul><li>Manage Microsoft Entra ID applications, service principals, and managed identities.</li><li>Implement secrets, certificates, and key management using Azure Key Vault.</li><li>Apply security controls, governance policies, and compliance standards.</li><li>Support identity and access management across platform services.</li></ul><p>Networking</p><ul><li>Design and support Azure networking components including:</li><li>Virtual Networks (VNets)</li><li>Subnets</li><li>Network Security Groups (NSGs)</li><li>Private Endpoints</li><li>Load Balancers</li><li>Application Gateway</li><li>DNS and Traffic Management</li><li>Troubleshoot connectivity, performance, and security-related issues.</li></ul><p>Platform Services Administration</p><ul><li>Manage and support Azure services including:</li><li>Azure Redis Cache</li><li>Azure SQL</li><li>Azure Database for PostgreSQL</li><li>Azure Cosmos DB</li><li>Azure Functions</li><li>Azure App Service Plans</li><li>Azure Service Bus</li><li>Azure Storage Accounts</li><li>Azure API Management</li><li>Azure Key Vault</li></ul><p>Monitoring &amp; Reliability</p><ul><li>Implement monitoring, logging, alerting, and observability solutions.</li><li>Support platform reliability, incident response, and operational excellence.</li><li>Participate in capacity planning, performance tuning, and root cause analysis.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4+ years of experience in Platform Engineering, Cloud Engineering, or DevOps.</li><li>Strong hands-on experience with Microsoft Azure.</li><li>Experience managing Azure API Management (APIM) and API Gateway solutions.</li><li>Experience with Azure Kubernetes Service (AKS) and Kubernetes administration.</li><li>Strong knowledge of Azure networking and security services.</li><li>Experience with Azure DevOps and CI/CD pipeline development.</li><li>Experience with Infrastructure as Code (Terraform, Bicep, or ARM Templates).</li><li>Experience with Microsoft Entra ID and Azure Key Vault.</li><li>Strong troubleshooting and operational support skills.</li></ul><p></p></section>

<p><h4>Description</h4> <p>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions. The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements.</p> <p>Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region. The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.</p> <h4>Responsibilities:</h4> <h4>Customer Engagement & Solution Consulting</h4> <ul> <li>Engage with customers to understand: business challenges, security and infrastructure requirements, digital transformation objectives, and existing technology environments</li> <li>Conduct assessments of customer infrastructure, cloud, and security landscapes</li> <li>Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and technical solution requirements</li> <li>Act as a trusted advisor throughout the customer engagement lifecycle</li> </ul> <h4>Solution Positioning & Technical Presales</h4> <ul> <li>Position Microsoft solutions as best-in-class offerings by articulating: business value, competitive advantages, technical capabilities and security and operational benefits</li> <li>Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments</li> <li>Support customers throughout technical evaluations and decision-making processes</li> <li>Prepare technical proposals, solution presentations, architecture recommendations and technical response documentation</li> </ul> <h4>Microsoft Security, Cloud & Infrastructure Solutions</h4> <ul> <li>Design and position solutions across: Microsoft 365 E3 & E5, Microsoft Security & Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions</li> <li>Support Azure sizing, migration, and modernization discussions with enterprise customers</li> <li>Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices</li> </ul> <h4>Workshops, Demonstrations & Technical Presentations</h4> <ul> <li>Lead customer workshops, technical demonstrations, solution presentations and executive briefings</li> <li>Deliver tailored presentations addressing customer-specific business and technical challenges</li> <li>Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities</li> <li>Support customer enablement and awareness initiatives across Microsoft technologies</li> </ul> <h4>Pipeline Development & Sales Support</h4> <ul> <li>Contribute to pipeline generation and opportunity development activities as part of the presales organization</li> <li>Support opportunity qualification, technical validation, and deal progression across strategic customer engagements</li> <li>Collaborate closely with sales and account management teams to align technical and commercial strategies</li> <li>Maintain visibility on opportunity progression and customer engagement activities</li> </ul> <h4>Cross-Functional Collaboration</h4> <ul> <li>Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders</li> <li>Support successful transition from presales to delivery and implementation phases</li> <li>Collaborate with customer IT and security teams to ensure solution alignment and technical readiness</li> </ul> <h4>Requirements</h4> <ul> <li>8+ years of experience in Microsoft solution sales, technical presales, cloud and infrastructure consulting, enterprise ICT environments</li> <li>Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions</li> <li>Strong understanding of enterprise security principles, cloud migration and modernization, identity and access management, data protection and compliance solutions</li> <li>Experience supporting enterprise and strategic customer engagements</li> <li>Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field</li> <li>Microsoft cloud and security certifications are an advantage</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Senior Microsoft Presales Engineer is responsible for driving customer engagement, solution positioning, and technical presales activities across Microsoft Infrastructure, Security, Modern Workplace, and Cloud solutions.<br> The role acts as a trusted technical advisor to enterprise customers, supporting digital transformation initiatives through consultative solution design, technical workshops, demonstrations, and strategic customer engagements.<br> Working closely with Account Managers, Architects, Product teams, and Microsoft stakeholders, the engineer plays a key role in identifying customer requirements, positioning Microsoft technologies, developing technical proposals, and supporting pipeline growth across the region.<br> The role combines deep Microsoft technical expertise with strong customer-facing, presentation, and solution-selling capabilities.<br> Responsibilities: Customer Engagement &amp; Solution Consulting Engage with customers to understand: Business challenges, Security and infrastructure requirements, Digital transformation objectives, and Existing technology environments Conduct assessments of customer infrastructure, cloud, and security landscapes Support customers in defining technical requirements and contributing to: RFP responses, RFI documentation and Technical solution requirements Act as a trusted advisor throughout the customer engagement lifecycle Solution Positioning &amp; Technical Presales Position Microsoft solutions as best-in-class offerings by articulating: Business value, Competitive advantages, Technical capabilities and Security and operational benefits Demonstrate Microsoft solution advantages over competitive technologies and existing customer environments Support customers throughout technical evaluations and decision-making processes Prepare Technical proposals, Solution presentations, Architecture recommendations and Technical response documentation Microsoft Security, Cloud &amp; Infrastructure Solutions Design and position solutions across: Microsoft 365 E3 &amp; E5, Microsoft Security &amp; Compliance solutions, Microsoft Defender Suite, Microsoft Sentinel (SIEM), Azure Active Directory (SSO, MFA, Identity Security), Microsoft Purview and Data Protection solutions, Intune and Endpoint Management, Azure Infrastructure, Backup, DR, and Migration services, Hybrid and on-premise Microsoft infrastructure solutions Support Azure sizing, migration, and modernization discussions with enterprise customers Maintain strong awareness of Microsoft cloud, infrastructure, and security best practices Workshops, Demonstrations &amp; Technical Presentations Lead Customer workshops, Technical demonstrations, Solution presentations and Executive briefings Deliver tailored presentations addressing customer-specific business and technical challenges Educate customers on Microsoft cloud, infrastructure, and cybersecurity capabilities Support customer enablement and awareness initiatives across Microsoft technologies Pipeline Development &amp; Sales Support Contribute to pipeline generation and opportunity development activities as part of the Presales organization Support opportunity qualification, technical validation, and deal progression across strategic customer engagements Collaborate closely with Sales and Account Management teams to align technical and commercial strategies Maintain visibility on opportunity progression and customer engagement activities Cross-Functional Collaboration Work closely with Account Managers, Technical Architects, Product teams, Delivery teams and Microsoft stakeholders Support successful transition from presales to delivery and implementation phases Collaborate with customer IT and security teams to ensure solution alignment and technical readiness 8+ years of experience in Microsoft solution sales, Technical presales, Cloud and infrastructure consulting, Enterprise ICT environments Strong expertise across Microsoft Cloud, Security, Productivity, Infrastructure solutions Strong understanding of Enterprise security principles, Cloud migration and modernization, Identity and access management, Data protection and compliance solutions Experience supporting enterprise and strategic customer engagements Familiarity with non-Microsoft security technologies such as VMware, Trend Micro EPP/EDR, Forcepoint DLP is highly desirable Bachelor’s degree in Computer Science, Information Technology, Engineering or a related technical field Microsoft cloud and security certifications are an advantage</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >Job Summary:</strong><span > The Chief Engineer at Movenpick Resort Petra Jordan is responsible for the overall supervision, management, and leadership of the engineering department. This role ensures the smooth operation of all hotel facilities, including mechanical, electrical, plumbing, and HVAC systems. The Chief Engineer plays a crucial role in maintaining the hotel s safety standards, managing energy efficiency, and providing a high level of service to both internal and external guests.</span></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Leadership and Team Management:</strong> Lead and supervise the engineering team, including recruiting, training, and developing staff to maintain a highly skilled and motivated team. Assign tasks, manage shifts, and oversee daily operations of the engineering department. Provide technical expertise and support for maintenance staff.</li><li><strong>Maintenance and Operations:</strong> Oversee all maintenance programs, preventive maintenance, and repairs for all hotel equipment, including HVAC, electrical, plumbing, and fire safety systems. Ensure that all hotel facilities and systems are functioning efficiently and in compliance with safety and regulatory standards. Manage day-to-day operational issues, ensuring quick and efficient problem resolution to minimize downtime and guest inconvenience.</li><li><strong>Budget and Financial Management:</strong> Prepare and manage the department's budget, including controlling costs related to maintenance, energy consumption, and capital expenditures. Ensure proper inventory control of parts and supplies, as well as efficient energy and water management to optimize operational expenses. Monitor and analyze energy consumption, looking for cost-saving opportunities.</li><li><strong>Health, Safety, and Compliance:</strong> Ensure all building systems comply with health and safety regulations, including fire safety systems, emergency lighting, and building security. Oversee regular safety inspections and ensure compliance with all local, national, and international standards and regulations. Act as the key contact during emergencies and ensure the safety of guests and employees.</li><li><strong>Capital Projects and Renovations:</strong> Oversee engineering aspects of capital projects, renovations, and upgrades within the hotel, ensuring work is completed on time and within budget. Collaborate with external contractors and service providers as needed for large-scale projects and technical services.</li><li><strong>Collaboration with Other Departments:</strong> Work closely with the housekeeping, front office, and food &amp; beverage departments to ensure all guest areas and back-of-house operations are in optimal condition. Assist in setting up rooms, conference facilities, and event spaces when engineering support is needed. Provide timely communication and status updates on engineering tasks to hotel management.</li><li><strong>Sustainability and Environmental Initiatives:</strong> Develop and implement energy conservation and sustainability initiatives to reduce the hotel's environmental impact. Collaborate with the management team on environmental sustainability efforts, ensuring alignment with the hotel's corporate responsibility policies.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Mechanical, Electrical, Civil Engineering, or a related field.</li><li>7+ years of experience in hotel engineering or facilities management, with at least 3 years in a senior engineering leadership role.</li><li>Strong technical knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.</li><li>Experience in budgeting, project management, and contractor management.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Knowledge of sustainability practices and energy management systems is preferred.</li><li>Familiarity with local regulations, building codes, and safety standards.</li></ul><p><strong>Competencies:</strong></p><ul><li>Strong leadership and team management capabilities.</li><li>Analytical and detail-oriented with excellent organizational skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in relevant software and systems, including BMS (Building Management Systems).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a Backend Software Engineer to join our innovative team at Maqsam.<br> This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment.<br> You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.<br> In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.<br> Your Top Responsibilities: Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.<br> Debug and troubleshoot complex software issues in a high-availability environment.<br> Optimize system performance through rigorous testing and code refinement.<br> Collaborate with cross-functional teams to integrate new technologies and frameworks.<br> Conduct code reviews to ensure code quality and implementation of best practices.<br> Document development processes, code changes, and other critical information accurately.<br> Participate in the design and architecture decisions of our internal systems and databases.<br> Support junior software engineers and participate in ramping up new joiners.<br> What We Expect from You Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.<br> Proven ability in writing high-quality, readable, and scalable code.<br> Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.<br> Experience with relational databases and their integration into systems.<br> Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.<br> Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.<br> Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.<br> Additional Information: 3-5 years of experience in backend or full-stack web development.<br> Excellent problem-solving and analytical skills.<br> Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.<br> A commitment to continuous professional development and eagerness to learn new technologies.<br> A degree in Computer Science, Engineering, or a related field is preferred.<br> Experience in mobile development is a plus.<br> Experience working on VoIP-related projects is a plus.<br> Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.<br>js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: A Collaborative and Friendly Environment.<br> Personal and Professional Growth: Opportunities to learn and become a world-class professional.<br> Fair Compensation: We value your contribution.<br> Transparency: A culture that thrives on open communication.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> Ready to join Maqsam's team?<br> Apply now!</span> </div>

<p><h4>Description</h4> <p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p> <p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li> <li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li> <li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li> <li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li> <li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li> <li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li> <li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li> <li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li> <li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li> <li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li> <li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li> <li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li> <li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive package – salary, equity options, and saving plan</li> <li>Flexible & remote – work from anywhere with an outcomes-first culture</li> <li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li> <li>Growth-focused – your ideas ship, your voice counts, your growth matters</li> <li>Global impact – build products that protect critical systems and data</li> </ul></p><p></p>

<p><h4>Description</h4> <p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p> <p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li> <li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li> <li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li> <li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li> <li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li> <li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li> <li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li> <li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li> <li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li> <li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li> <li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li> <li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li> <li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive package – salary, equity options, and saving plan</li> <li>Flexible & remote – work from anywhere with an outcomes-first culture</li> <li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li> <li>Growth-focused – your ideas ship, your voice counts, your growth matters</li> <li>Global impact – build products that protect critical systems and data</li> </ul></p><p></p>

<p><h4>Job role - principal electrical design engineer – mission critical (data centres)</h4> <p>Verbal and written communication in English is mandatory.</p> <p><strong>Strong experience</strong></p> <ul> <li>Uptime Tier III/IV data center design experience</li> <li>MV/LV, UPS & generator design expertise</li> <li>Data center standards knowledge (Uptime/TIA-942/NFPA)</li> <li>Client-facing leadership and stakeholder management experience</li> </ul> <p><strong>Responsibilities</strong></p> <ul> <li>Translate client requirements into robust electrical designs, including electrical distribution (medium and low voltage), generator, UPS systems, switchgear, busducts, grounding schemes, power monitoring systems, fire detection and alarm system etc.</li> <li>Produce all technical documentation: calculations, system studies, single-line diagrams, layout drawings, specifications, block schematics, and compliance tables.</li> <li>Lead conceptual and detailed design reviews, leveraging advanced analytical tools, BIM/Revit models, and coordination with architectural, mechanical, and building technology disciplines.</li> <li>Mentor and develop junior engineers, share best practices in mission-critical electrical systems, and drive continuous improvement across the design team.</li> <li>Collaborate closely with regional and global teams to grow consulting capabilities and ensure alignment with global design standards.</li> <li>Develop and standardize scalable, repeatable data center solutions to drive consistency and efficiencies across UAE and KSA.</li> <li>Conduct site assessments, capacity planning, and feasibility studies aligned with Uptime Institute Tier requirements.</li> <li>Ensure compliance with international standards (Uptime Institute, TIA-942, NFPA, ASHRAE) and local regulations.</li> <li>Drive business growth by contributing to technical proposals, client presentations, and by identifying opportunities for service enhancements.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s or master’s degree in electrical engineering.</li> <li>10+ years of progressive electrical experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li> <li>Demonstrated ability to coordinate with stakeholders in complex, matrixed environments.</li> <li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li> <li>In-depth knowledge of data centres electrical infrastructure, power distribution topologies, servers, storage, network systems, SCADA systems, power management, ELV, and security.</li> <li>Experienced in data center construction phasing and associated design planning.</li> <li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li> <li>Familiarity with local and international codes and standards, including NEC, IEC, ISO 50001, ISO 27001, PDPL, and ESMA.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<p><h4>Job role - principal electrical design engineer – mission critical (data centres)</h4> <p>Verbal and written communication in English is mandatory.</p> <p><strong>Strong experience</strong></p> <ul> <li>Uptime Tier III/IV data center design experience</li> <li>MV/LV, UPS & generator design expertise</li> <li>Data center standards knowledge (Uptime/TIA-942/NFPA)</li> <li>Client-facing leadership and stakeholder management experience</li> </ul> <p><strong>Responsibilities</strong></p> <ul> <li>Translate client requirements into robust electrical designs, including electrical distribution (medium and low voltage), generator, UPS systems, switchgear, busducts, grounding schemes, power monitoring systems, fire detection and alarm system etc.</li> <li>Produce all technical documentation: calculations, system studies, single-line diagrams, layout drawings, specifications, block schematics, and compliance tables.</li> <li>Lead conceptual and detailed design reviews, leveraging advanced analytical tools, BIM/Revit models, and coordination with architectural, mechanical, and building technology disciplines.</li> <li>Mentor and develop junior engineers, share best practices in mission-critical electrical systems, and drive continuous improvement across the design team.</li> <li>Collaborate closely with regional and global teams to grow consulting capabilities and ensure alignment with global design standards.</li> <li>Develop and standardize scalable, repeatable data center solutions to drive consistency and efficiencies across UAE and KSA.</li> <li>Conduct site assessments, capacity planning, and feasibility studies aligned with Uptime Institute Tier requirements.</li> <li>Ensure compliance with international standards (Uptime Institute, TIA-942, NFPA, ASHRAE) and local regulations.</li> <li>Drive business growth by contributing to technical proposals, client presentations, and by identifying opportunities for service enhancements.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s or master’s degree in electrical engineering.</li> <li>10+ years of progressive electrical experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li> <li>Demonstrated ability to coordinate with stakeholders in complex, matrixed environments.</li> <li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li> <li>In-depth knowledge of data centres electrical infrastructure, power distribution topologies, servers, storage, network systems, SCADA systems, power management, ELV, and security.</li> <li>Experienced in data center construction phasing and associated design planning.</li> <li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li> <li>Familiarity with local and international codes and standards, including NEC, IEC, ISO 50001, ISO 27001, PDPL, and ESMA.</li> </ul> <p>With over 90 years' combined experience, NES Fircroft is proud to be the world's leading engineering staffing provider spanning the oil & gas, power & renewables, chemicals, construction & infrastructure, life sciences, mining and manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><strong> Job Description<br>Job Role - Principal Electrical Design Engineer – Mission Critical (Data Centres)<br>Verbal and written communication in English is mandatory<br> Strong Experience-&nbsp;</strong></strong><ul><li>Uptime Tier III/IV Data Center Design Experience</li><li>MV/LV, UPS &amp; Generator Design Expertise</li><li>Data Center Standards Knowledge (Uptime/TIA-942/NFPA)</li><li>Client-Facing Leadership and Stakeholder Management Experience</li></ul><strong><br> Responsibilities</strong><br><ul><li>Translate client requirements into robust electrical designs, including electrical distribution (medium and low voltage), generator, UPS systems, switchgear, busducts, grounding schemes, power monitoring systems, fire detection and alarm system etc.</li><li>Produce all technical documentation: calculations, system studies, single-line diagrams, layout drawings, specifications, block schematics, and compliance tables.</li><li>Lead conceptual and detailed design reviews, leveraging advanced analytical tools, BIM/Revit models, and coordination with architectural, mechanical, and building technology disciplines.</li><li>Mentor and develop junior engineers, share best practices in mission-critical electrical systems, and drive continuous improvement across the design team.</li><li>Collaborate closely with regional and global teams to grow consulting capabilities and ensure alignment with global design standards</li><li>Develop and standardize scalable, repeatable data center solutions to drive consistency and efficiencies across UAE and KSA.</li><li>Conduct site assessments, capacity planning, and feasibility studies aligned with Uptime Institute Tier requirements.</li><li>Ensure compliance with international standards (Uptime Institute, TIA-942, NFPA, ASHRAE) and local regulations.</li><li>Drive business growth by contributing to technical proposals, client presentations, and by identifying opportunities for service enhancements&nbsp;</li></ul><strong>Qualifications</strong><br><ul><li>Bachelor’s or Master’s degree in Electrical Engineering.</li><li>10+ years of progressive electrical experience in planning, designing, and delivering large-scale data centers, including multiple Uptime Tier III/IV projects.</li><li>Demonstrated ability to coordinate with stakeholders in complex, matrixed environments.</li><li>Professional certifications such as Uptime Tier Certified Professional, PMP, LEED AP, or BICSI RCDD are highly desirable.</li><li>In-depth knowledge of Data Centres Electrical infrastructure, Power distribution topologies, servers, storage, network systems, SCADA systems, power management, ELV, and security.</li><li>Experienced in data center construction phasing and associated design planning.</li><li>Strong communication skills for effective client presentations, stakeholder workshops, and cross-functional coordination.</li><li>Familiarity with local and international codes and standards, including NEC, IEC, ISO 50001, ISO 27001, PDPL, and ESMA.<br> &nbsp;</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <b>About the Job </b> <br> <p > At Aspire, we're looking for a passionate and experienced <span>Data Engineer <span> <span> to join our growing technology team. In this role, you'll design, build, and optimize scalable data platforms that power analytics, reporting, and business-critical decision-making. You'll collaborate with cross-functional teams to develop reliable, high-performance data solutions while leveraging modern cloud technologies and data engineering best practices. <span> <br> <span> <span>What You'll Do <span> <span> <br> </span></span></span></span></span></span></span></span></p><ul > <li > <p> <span> <span>Design, develop, and maintain scalable ETL/ELT pipelines for structured and unstructured data. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Build and optimize batch and real-time data processing workflows. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Design and implement robust data models, data warehouses, and data lakes. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Integrate data from multiple sources, including APIs, databases, cloud services, and third-party applications. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Ensure data quality, consistency, integrity, and security across the organization's data platforms. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Optimize the performance of data pipelines, SQL queries, and large-scale data processing systems. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Collaborate with Analytics, Business Intelligence, and Data Science teams to deliver trusted datasets for reporting and insights. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Work closely with Software Engineering and DevOps teams to build reliable and scalable data infrastructure. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Implement monitoring, logging, and alerting to ensure data pipeline reliability and operational excellence. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Participate in designing and evolving the organization's data architecture and engineering standards. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Mentor junior data engineers by sharing technical knowledge and promoting engineering best practices. <span> <br> </span></span></span></p></li><li > <p > Document data flows, architecture, and technical implementations to support knowledge sharing and maintainability. <span > <br> <span> <span>What You'll Need <span> <span> <br> </span></span></span></span></span></p><ul > <li > <p > Bachelor's degree in Computer Science, Data Engineering, Information Systems, or a related field. <br> </p></li><li > <p> <span> <span>5+ years of experience in Data Engineering or a similar role. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Strong expertise in SQL and relational databases such as Oracle, PostgreSQL, SQL Server, and MySQL. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Hands-on experience with Apache Airflow, Apache Kafka, Apache Spark, or similar data engineering technologies. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Strong programming skills in Python, Java, or Scala. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Experience with cloud data warehouse solutions such as Snowflake, Amazon Redshift, Google BigQuery, or Azure Synapse Analytics. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Strong understanding of ETL/ELT processes, data modeling, and data integration best practices. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Experience working with large-scale distributed data systems. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP). <span> <br> </span></span></span></p></li><li > <p> <span> <span>Experience using Git or other version control systems. <span> <br> </span></span></span></p></li><li > <p> <span> <span>Strong analytical, problem-solving, and communication skills. <br> </span></span></p></li><li > <p> <span> <span>Experience with real-time streaming technologies such as Kafka, Flink, or Spark Streaming is a plus <span> <br> </span></span></span></p></li><li > <p> <span> <span>Knowledge of modern data lake platforms, including Delta Lake and Databricks is a plus <span> <br> </span></span></span></p></li><li > <p> <span> <span>Experience with Docker and Kubernetes <span> <span>is a plus <span> <br> </span></span></span></span></span></p></li><li > <p> <span> <span>Familiarity with BI and visualization tools such as Power BI, Tableau, or Looker <span> <span>is a plus <span> <br> </span></span></span></span></span></p></li><li > <p> <span> <span>Experience implementing CI/CD pipelines for data engineering workflows <span> <span>is a plus <span> <br> </span></span></span></span></span></p></li><li > <p> <span> <span>Understanding of data governance, security, privacy, and compliance practices <span> <span>is a plus <span> <br> </span></span></span></span></span></p></li><li > <p > <span> <span>Experience working in Agile or Scrum environments.<br> </span></span></p><div ><br></div></li></ul></li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Maqsam: Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience.<br> Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.<br> Your Opportunity: We are seeking a Backend Software Engineer to join our innovative team at Maqsam.<br> This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment.<br> You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.<br> In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.<br> Your Top Responsibilities: Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.<br> Debug and troubleshoot complex software issues in a high-availability environment.<br> Optimize system performance through rigorous testing and code refinement.<br> Collaborate with cross-functional teams to integrate new technologies and frameworks.<br> Conduct code reviews to ensure code quality and implementation of best practices.<br> Document development processes, code changes, and other critical information accurately.<br> Participate in the design and architecture decisions of our internal systems and databases.<br> Support junior software engineers and participate in ramping up new joiners.<br> What We Expect from You Experience with backend or full-stack web development is a MUST , focusing on scalable and robust system design.<br> Proven ability in writing high-quality, readable, and scalable code.<br> Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.<br> Experience with relational databases and their integration into systems.<br> Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.<br> Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.<br> Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.<br> Additional Information: 3-5 years of experience in backend or full-stack web development.<br> Excellent problem-solving and analytical skills.<br> Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.<br> A commitment to continuous professional development and eagerness to learn new technologies.<br> A degree in Computer Science, Engineering, or a related field is preferred.<br> Experience in mobile development is a plus.<br> Experience working on VoIP-related projects is a plus.<br> Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.<br>js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.<br> What We Provide: Join a world-class team at Maqsam, where your growth is our priority.<br> Here’s what you can expect: A Collaborative and Friendly Environment.<br> Personal and Professional Growth: Opportunities to learn and become a world-class professional.<br> Fair Compensation: We value your contribution.<br> Transparency: A culture that thrives on open communication.<br> Benefits: First-class health insurance, and more.<br> Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.<br> Ready to join Maqsam's team?<br> Apply now!</span> </div>

<p><h4>About Maqsam:</h4> <p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <h4>Your opportunity:</h4> <p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p> <p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p> <h4>Your top responsibilities:</h4> <ul> <li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li> <li>Debug and troubleshoot complex software issues in a high-availability environment.</li> <li>Optimize system performance through rigorous testing and code refinement.</li> <li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li> <li>Conduct code reviews to ensure code quality and implementation of best practices.</li> <li>Document development processes, code changes, and other critical information accurately.</li> <li>Participate in the design and architecture decisions of our internal systems and databases.</li> <li>Support junior software engineers and participate in ramping up new joiners.</li> </ul> <h4>What we expect from you:</h4> <ul> <li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li> <li>Proven ability in writing high-quality, readable, and scalable code.</li> <li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li> <li>Experience with relational databases and their integration into systems.</li> <li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li> <li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li> <li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li> </ul> <h4>Additional information:</h4> <ul> <li>3-5 years of experience in backend or full-stack web development.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li> <li>A commitment to continuous professional development and eagerness to learn new technologies.</li> <li>A degree in computer science, engineering, or a related field is preferred.</li> <li>Experience in mobile development is a plus.</li> <li>Experience working on VoIP-related projects is a plus.</li> <li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li> </ul> <h4>What we provide:</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li> <li>A collaborative and friendly environment.</li> <li>Personal and professional growth: opportunities to learn and become a world-class professional.</li> <li>Fair compensation: we value your contribution.</li> <li>Transparency: a culture that thrives on open communication.</li> <li>Benefits: first-class health insurance, and more.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<p><h4>About Maqsam:</h4> <p>Maqsam is the leading Arabic AI-powered contact center solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic call transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.</p> <h4>Your opportunity:</h4> <p>We are seeking a backend software engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.</p> <p>In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product’s capabilities.</p> <h4>Your top responsibilities:</h4> <ul> <li>Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality.</li> <li>Debug and troubleshoot complex software issues in a high-availability environment.</li> <li>Optimize system performance through rigorous testing and code refinement.</li> <li>Collaborate with cross-functional teams to integrate new technologies and frameworks.</li> <li>Conduct code reviews to ensure code quality and implementation of best practices.</li> <li>Document development processes, code changes, and other critical information accurately.</li> <li>Participate in the design and architecture decisions of our internal systems and databases.</li> <li>Support junior software engineers and participate in ramping up new joiners.</li> </ul> <h4>What we expect from you:</h4> <ul> <li>Experience with backend or full-stack web development is a must, focusing on scalable and robust system design.</li> <li>Proven ability in writing high-quality, readable, and scalable code.</li> <li>Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues.</li> <li>Experience with relational databases and their integration into systems.</li> <li>Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems.</li> <li>Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions.</li> <li>Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively.</li> </ul> <h4>Additional information:</h4> <ul> <li>3-5 years of experience in backend or full-stack web development.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members.</li> <li>A commitment to continuous professional development and eagerness to learn new technologies.</li> <li>A degree in computer science, engineering, or a related field is preferred.</li> <li>Experience in mobile development is a plus.</li> <li>Experience working on VoIP-related projects is a plus.</li> <li>Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus.</li> </ul> <h4>What we provide:</h4> <ul> <li>Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:</li> <li>A collaborative and friendly environment.</li> <li>Personal and professional growth: opportunities to learn and become a world-class professional.</li> <li>Fair compensation: we value your contribution.</li> <li>Transparency: a culture that thrives on open communication.</li> <li>Benefits: first-class health insurance, and more.</li> <li>Part of something big: work with seasoned professionals and be proud of being part of the exciting world of SaaS business.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Opportunity We are hiring on behalf of a major government transformation initiative in Abu Dhabi that is building one of the world’s most ambitious applied AI programs.<br> This organisation is creating AI-powered products and platforms that will transform public services across the Emirate.<br> The work spans retrieval systems, agent-based workflows, sovereign AI infrastructure, and production-grade applications that must operate securely, reliably, and at scale.<br> This is an opportunity to build highly impactful AI products used in real-world government environments where quality, trust, and operational excellence are essential.<br> Role Overview We are looking for a Senior AI Product Engineer to own the end-to-end delivery of AI-powered products.<br> You will design and build the retrieval pipelines and agent workflows that power intelligent applications, the backend services that support them, and the user interfaces that deliver value to end users.<br> This role combines applied AI engineering with strong product judgment.<br> You should be comfortable working across the full stack—from Python-based AI systems and APIs to React frontends—and accountable for how your products perform in production.<br> At the senior level, you will: Own AI product features from concept through production Build and optimize RAG pipelines and agent-based systems Develop backend services and modern user interfaces Make sound technical and product decisions Use AI coding tools such as Codex, Claude Code, or similar as part of your daily workflow Key ResponsibilitiesEnd-to-End AI Product Development Design and build AI-powered assistants, copilots, and automation tools Architect Retrieval-Augmented Generation (RAG) pipelines, including ingestion, embeddings, vector search, and reranking Develop agent-based workflows with tool use, planning, and multi-step reasoning Build reusable AI components and integration libraries for multiple products Full-Stack Engineering Build React and Next.<br>js interfaces with streaming responses and conversational experiences Develop backend APIs and services in Python, Java/Kotlin, or Node.<br>js Work with PostgreSQL, Redis, DocumentDB, Azure Blob Storage, and vector databases such as pgvector or Qdrant Instrument AI systems using Langfuse and Grafana for tracing and observability Product Ownership &amp; Engineering Excellence Evaluate product requirements and ensure solutions solve the right problems Optimize systems for reliability, latency, and user trust Document technical decisions and architecture clearly Mentor engineers and contribute to engineering best practices Basic Qualifications 7+ years of software engineering experience Proven experience shipping end-to-end product features across AI, backend, and frontend layers Strong proficiency in Python and experience building LLM-powered systems Solid React fundamentals, including state management, accessibility, and performance Experience building production APIs in Python, Java/Kotlin, or Node.<br>js Working knowledge of PostgreSQL and relational schema design Understanding of common LLM production challenges such as hallucination, latency, and context degradation Practical use of AI coding assistants such as Codex or Claude Code Strong system design, testing, debugging, and performance optimization skills Preferred Qualifications Experience with LangGraph, LangChain, Semantic Kernel, AutoGen, or CrewAI Experience designing streaming APIs with SSE or WebSockets Strong familiarity with Next.<br>js, Tailwind CSS, TanStack Query, and Zustand Experience deploying AI applications on Azure using Docker and CI/CD pipelines Familiarity with vector databases such as Qdrant or pgvector Experience working in government, public sector, financial services, or other regulated environments Technology Stack Frontend: React, Next.<br>js, Tailwind CSS Backend: Python, Java, Kotlin, Node.<br>js AI &amp; LLM: LangChain, LangGraph, Microsoft Agent Framework, vector databases, OCR, ASR, TTS Data: PostgreSQL, Redis, DocumentDB, Azure Blob Storage Observability: Langfuse, Grafana Infrastructure: Docker, Azure, CI/CD pipelines AI Development: Codex, Claude Code, OpenCode What We’re Looking For You are an engineer who: Takes ownership across the full product lifecycle Balances technical depth with strong product judgment Builds AI products that users trust in production Makes evidence-based decisions Communicates clearly and proactively Embraces AI-native development practices Why Apply?<br> This is an opportunity to help shape the future of AI-powered public services in Abu Dhabi.<br> You’ll work on meaningful products with real-world impact, solving complex challenges in applied AI, product engineering, and large-scale deployment.<br></span> </div>

<p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul><p><strong>Further Info:</strong></p><ul><li>Working hours are 08:30 17.00 Sunday to Thursday</li><li>The role is in Jordan</li><li>Friendly and fun working environment</li><li>Hybrid working</li><li>Flexitime</li><li>A competitive compensation package which includes great benefits</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Senior DevOps Engineer executes and refines the DevOps strategy and is instrumental in implementing automation and integration across IT Operations, Application Delivery, Development, and Data Warehousing, ensuring alignment with the organization's DevOps methodology. As a senior member of the team, the role also sets technical standards and mentors junior engineers.</p><p><strong>Main Activities and Responsibilities:</strong></p><ul><li>Design, implement, and maintain scalable CI/CD pipelines using GitHub Actions, following GitOps methodology with ArgoCD to enable reliable and automated Kubernetes deployments.</li><li>Automate infrastructure provisioning and configuration using Terraform, CloudFormation, and Ansible.</li><li>Manage and optimize AWS infrastructure including networking, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53, with a strong focus on automation, security, and cost optimization.</li><li>Deploy and operate Kubernetes (Amazon EKS) workloads using Helm, Kustomize, and Karpenter, ensuring consistent configuration and efficient cluster autoscaling across environments.</li><li>Implement and maintain monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, and JSM/OpsGenie.</li><li>Support and maintain database and data platform infrastructure (MySQL, PostgreSQL, MongoDB, Redshift), ensuring high availability, performance, monitoring, backup, and disaster recovery.</li><li>Manage edge and application security using Cloudflare and enforce secrets management and IAM governance across environments.</li><li>Investigate production incidents, perform root cause analysis, implement preventive actions, and participate in the on-call escalation rotation to drive continuous service reliability improvements.</li><li>Collaborate with other departments and engineering teams to improve processes, automation, and operational excellence.</li><li>Maintain technical documentation and define and review technical standards for infrastructure and automation.</li><li>Maintain technical documentation and automate operational processes such as backup and disaster recovery.</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5+ years of experience in DevOps, AWS Cloud Engineering, or similar roles.</li><li>Strong experience with CI/CD pipeline design and automation using GitHub Actions, ArgoCD, and GitOps workflows.</li><li>Hands-on experience with AWS services including VPC, IAM, EC2, EKS, RDS, MSK, ElastiCache, and Route53.</li><li>Proficiency with Infrastructure as Code tools such as Terraform, CloudFormation, or Ansible.</li><li>Experience managing and operating Kubernetes clusters (preferably EKS), deploying applications with Helm or Kustomize, and configuring cluster autoscaling with Karpenter.</li><li>Strong understanding of containerization with Docker.</li><li>Proficiency scripting in Bash and/or Python for automation.</li><li>Experience implementing monitoring, logging, and alerting solutions using Prometheus, Grafana, Zabbix, Graylog, or similar platforms.</li><li>Solid understanding of Linux and networking concepts.</li><li>Familiarity with Windows Server a plus.</li><li>Experience with incident management, troubleshooting production systems, and root cause analysis.</li><li>Experience with databases and data platforms such as PostgreSQL, MySQL, MongoDB, and Redshift.</li><li>Clear written communication and experience working in distributed teams</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are hiring a Cybersecurity Consultant / Sales Engineer for a remote, client-facing role based in Amman, Jordan.</p> <p>This role is suitable for someone with 1 3 years of experience in sales, pre-sales, business development, or consulting, with a cybersecurity background or strong technical understanding of cybersecurity services.</p> <p>The role will focus on engaging with clients, understanding their cybersecurity needs, explaining services clearly, qualifying opportunities, following up with prospects, updating CRM activities, and supporting business growth.</p> <p>This is not a pure technical delivery role and not a general sales role. It is a consultative cybersecurity role for someone who can combine communication skills, cybersecurity understanding, and commercial discipline.</p> <p>The ideal candidate should be comfortable speaking with clients, asking the right questions, identifying business needs, and supporting the sales process for cybersecurity services such as SOC, GRC, VAPT, compliance, and advisory services.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>* Currently based in Amman, Jordan</p> <p> 1 3 years of experience in sales, pre-sales, business development, or consulting</p> <p> Experience selling or supporting services, not only products or software licenses</p> <p> Cybersecurity background or strong technical understanding of cybersecurity services</p> <p> Previous exposure to cybersecurity services such as SOC, GRC, VAPT, compliance, advisory, or managed security services is preferred</p> <p> Strong communication and follow-up skills</p> <p> Comfortable speaking with clients and explaining cybersecurity services clearly</p> <p> Comfortable working with monthly sales targets and pipeline updates</p> <p> Experience using HubSpot or any CRM system is preferred</p> <p> Ability to work remotely with discipline, daily follow-up, and proper activity reporting</p> <p> Stable internet connection and a professional environment for client calls</p> <p> Arabic and English communication skills are required</p> <p> Remote work model</p> <p> Opportunity to grow in cybersecurity sales, consulting, and business development</p> <p> Exposure to enterprise cybersecurity services and client engagements</p> <p> Clear role focus with structured pipeline and CRM activity</p> <p> Opportunity to work with an experienced cybersecurity team</p> <p> Professional growth in areas such as SOC, GRC, VAPT, compliance, and advisory services</p> <p> Performance-driven environment with room for career development</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are hiring a Cybersecurity Consultant / Sales Engineer for a remote, client-facing role based in Amman, Jordan.<br> This role is suitable for someone with 1–3 years of experience in sales, pre-sales, business development, or consulting, with a cybersecurity background or strong technical understanding of cybersecurity services.<br> The role will focus on engaging with clients, understanding their cybersecurity needs, explaining services clearly, qualifying opportunities, following up with prospects, updating CRM activities, and supporting business growth.<br> This is not a pure technical delivery role and not a general sales role.<br> It is a consultative cybersecurity role for someone who can combine communication skills, cybersecurity understanding, and commercial discipline.<br> The ideal candidate should be comfortable speaking with clients, asking the right questions, identifying business needs, and supporting the sales process for cybersecurity services such as SOC, GRC, VAPT, compliance, and advisory services.<br> • Remote work model • Opportunity to grow in cybersecurity sales, consulting, and business development • Exposure to enterprise cybersecurity services and client engagements • Clear role focus with structured pipeline and CRM activity • Opportunity to work with an experienced cybersecurity team • Professional growth in areas such as SOC, GRC, VAPT, compliance, and advisory services • Performance-driven environment with room for career development * Currently based in Amman, Jordan • 1–3 years of experience in sales, pre-sales, business development, or consulting • Experience selling or supporting services, not only products or software licenses • Cybersecurity background or strong technical understanding of cybersecurity services • Previous exposure to cybersecurity services such as SOC, GRC, VAPT, compliance, advisory, or managed security services is preferred • Strong communication and follow-up skills • Comfortable speaking with clients and explaining cybersecurity services clearly • Comfortable working with monthly sales targets and pipeline updates • Experience using HubSpot or any CRM system is preferred • Ability to work remotely with discipline, daily follow-up, and proper activity reporting • Stable internet connection and a professional environment for client calls • Arabic and English communication skills are required</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations.<br> Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease.<br> Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.<br> We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues.<br> In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our Platform.<br> You will troubleshoot complex system environments, lead agent installations, conduct client training sessions.<br> Key Responsibilities Advanced Technical Troubleshooting: Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.<br> Agent Installation &amp; Management: Guide clients through, and directly execute, the deployment and configuration of software agents (e.<br>g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.<br>). Client Training &amp; Onboarding: Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.<br> Escalation &amp; Communication Management: Lead communications with key client stakeholders (including technical Champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.<br> Knowledge &amp; Process Improvement: Author detailed Knowledge Base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.<br> Team Mentorship: Coach and guide junior support staff on advanced troubleshooting techniques and client management.<br> ? Competitive Package – Salary + equity options + saving plan ? Flexible &amp; Remote – Work from anywhere with an outcomes-first culture ? Team of Experts – Work with designers, engineers, and security pros solving real-world problems ? Growth-Focused – Your ideas ship, your voice counts, your growth matters ? Global Impact – Build products that protect critical systems and data 5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.<br> Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.<br> Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.<br> Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and Firewalls, with the ability to use network tools to fix connectivity and installation blocks.<br> Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.<br> Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.<br> Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.<br> Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.<br></span> </div>