Mechanical Engineering Jobs in Jordan
826 Jobs Found
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>The role</h4>
<p>To supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services.<br>
To provide accurate administration support to the engineering team.<br>
To interact with housekeeping and front office team to ensure our guests receive a high level of service.<br>
To provide service that is sincere, warm and enthusiastic whilst ensuring guest satisfaction.</p>
<h4>Key deliverables and responsibilities</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Is aware of the daily activities and has product knowledge of all the hotel facilities.</li>
<li>To be punctual on duty and ensure the same of your employees.</li>
<li>Assist the director of engineering and management in planning for the investment, project and replacement budget on a yearly basis.</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Displays good teamwork.</li>
<li>Recommends improvements in methods, systems and procedures to improve efficiency and maximize customer satisfaction.</li>
<li>Be willing to train and instruct other members of the staff by passing along knowledge and skills.</li>
<li>Perform as per operational standards manual (OSM) and in line with company’s values and core behaviour.</li>
<li>Attends training classes as per schedule.</li>
<li>Ensure all relevant checklists are completed as required.</li>
<li>To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li>
<li>Schedules active maintenance with engineering team to ensure work is complete, and then communicates details with the engineering supervisor.</li>
<li>Ensure all work orders are acknowledged in the Dyna Win system.</li>
<li>To carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>
<h4>Administration:</h4>
<ul>
<li>Provide and follow up on the engineering supervisor on planned preventive maintenance (PPM) schedules for implementation.</li>
<li>Analyze the behaviour of the plants with respect to the set point and set up the various control parameters.</li>
<li>Perform daily auditing of plant performance via the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc.</li>
<li>Analyze reasons of failure of plants and provide specific diagnostic, problem analysis and specify the necessary remedial actions for the engineering supervisor's approval.</li>
<li>Use the historical logged data of various plants to review the system and propose improvements in order to enhance system efficiency and/or reduce operation cost as well as improve the services provided to guests.</li>
<li>Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven firefighting pump, fire alarm system, etc.) for automatic periodic testing.</li>
<li>Follow the grooming standards and maintain a friendly and cheerful disposition at all times.</li>
<li>To comply with all hotel rules and regulations as outlined in the staff handbook.</li>
<li>To anticipate the needs of the guest whenever possible, to enhance quality service and in turn enhance guest satisfaction.</li>
<li>Ensure all filing systems are accurate and up to date.</li>
<li>Provide administration support to the engineering team.</li>
<li>Assist with the completion of the department vacation plan and any associated HR paperwork.</li>
<li>To give full co-operation to any colleague requiring assistance in a prompt, caring and helpful manner. To be flexible in assisting in other areas of the hotel in response to business and guest needs.</li>
<li>Is familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> Mechanic or electric college/university education (preferred but not required).</li>
<li><strong>Experience:</strong> Minimum 3 years.</li>
<li><strong>Other:</strong> Computer skills.</li>
</ul>
<h4>Additional information</h4>
<p>Mövenpick Hotels & Resorts is in the “moments” business. We’re intimately involved in important times in our guest’s lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.<br>
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-08&#xa;&#xa;<p><b>Country:</b></p><br><br>Jordan&#xa;&#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-08&#xa;&#xa;<p><b>Country:</b></p><br><br>Jordan&#xa;&#xa;<p><b>Location:</b></p><br><br>JO-AM-AMMAN-183 ~ 183 Saqra Complex A ~ ARMADA TWR, Armada Tower, Arar Mustafa Wahbi Al Tal St., 1st Floor, Office 204 (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified<br><br><p>The Pratt & Whitney Customer Business organization has an exciting opportunity for a Field Service Representative (FSR) located at our Amman, Jordan field service office serving our customer Royal Jordanian and other regional customers. This position provides on-wing support for our customer and requires both technical expertise and the ability to build strong customer relationships. We are searching for a highly motivated and qualified individual to bolster the world class customer support we currently provide.</p><br><br><p>The position reports to the Customer Fleet Director, Middle East. This team interfaces with the customer powerplant engineering team, Customer Technical Service (CTS), and other responsible P&W organizations to ensure customer operations are supported smoothly. This is accomplished by providing the customer with access to the right tools and organizations within Pratt & Whitney for items such as engine troubleshooting, warranty claims, spare parts and repairs, spare engine allocations, MRO shops, and sales. The FSR also is the point of contact for internal departments to understand what is happening with the customer, using P&W tools daily such as Engine Wise Connect, EData+, and MS Dynamics.</p><br><br><br><p><b>Key responsibilities: </b></p><br><br><p><i><u>Technical in nature</u></i></p><br><br><ul><li>Provide the assigned customer(s) with technical and operational program support for various engine groups. This individual will be responsible for coordinating and managing on-wing operational issues, customer concerns, and provide 24-hour comprehensive technical support and customer assistance. A solid working knowledge of aviation gas turbine engines, along with troubleshooting expertise, are the key responsibilities.</li><li>Team player, able to take and give direction to expeditiously solve Customer issues</li><li>Effectively communicate in real time, both clearly and concisely, and in all forms</li><li>Ability to collaborate with other Field Representatives to advance solutions</li><li>Contributes to the business by applying knowledge and skills in multiple functional areas</li><li>The individual is expected to always “go beyond”, as PW customers depend on this level of service to achieve mutual success</li></ul><p><i><u>Customer relationship</u></i></p><br><br><ul><li>Operator’s first contact to address all technical and business concerns. The individual must be able to work with a full spectrum of an airline company’s staff, interfacing frequently with all customer employees, from Executives to Line Technicians. The individual should be comfortable representing Pratt & Whitney at key customer meetings.</li></ul><p><i><u>Ability to work independently</u></i></p><br><br><ul><li>This position requires 24/7 accessibility for the customer and will rely heavily on troubleshooting abilities with minimal supervision. Candidate must also collaborate with the P&W Hartford CFTs, CTS, and P&W colleagues to provide real time information to understand fleet risk. A successful candidate for this role needs to maintain a positive, empathetic, and engaging professional attitude toward customers and colleagues always.</li></ul><br><p><b><u>Experience/Qualifications</u></b></p><br><br><p><i><u>Basic Qualifications:</u></i></p><br><br><ul><li>Demonstrated technical proficiency with jet engine technical data</li><li>Associate’s degree in aviation related field, with aminimum 7 years of experience with commercial / military aircraft engines and directly working with / for airline customers, OR</li><li>Bachelor’s degree in engineering or aviation related field or equivalent, with a minimum of 5 years of experience with maintaining commercial / military aircraft engines and directly working with/for airline customers, OR</li><li>A master’s degree with 3 years of experience with maintaining commercial aircraft engines and directly working with / for airline customers</li><li>Experience in an external facing role</li><li>Demonstrated written and verbal communication skills</li></ul><p><i><u>Preferred Qualifications a plus: </u></i></p><br><br><ul><li>Familiarity with Airbus A320 aircraft manuals and OEM engine manuals</li><li>Familiarity with P&W Geared Turbofan engine</li><li>Previously held part 147 aviation maintenance A&P license or similar aircraft engine mechanic experience</li></ul><br><p>This position is located onsite at a P&W customer location. The candidate must be Jordanian national and not requiring any work authorization. Travel up to 20%. After hours onsite support may be required to support airline maintenance windows. The FSR is typically on call outside of core business hours with the support of P&W help desk, CTS, and the Customer Fleet Director.</p><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p>Click on this link to read the Policy and Terms</p><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced HPC (High-Performance Computing) System Engineer to design, implement, and manage cutting-edge HPC infrastructure using Dell servers, AMD GPUs (MI210), and Pure Storage systems. The ideal candidate will have expertise in Commvault backup systems, Kubernetes container orchestration, and multitenancy configurations, ensuring scalable, GPU-accelerated, and high-performance solutions tailored to enterprise and HPC workloads.</p><p><br></p><p>Key Responsibilities:</p><p>• Dell Servers:</p><p>• Architect and deploy HPC systems using Dell PowerEdge servers, ensuring high availability and optimized performance for compute-intensive applications.</p><p>• Manage server hardware lifecycle, including deployment, upgrades, and diagnostics.</p><p>• Configure HPC cluster nodes for seamless integration with Kubernetes and GPU workloads.</p><p>• AMD GPUs (MI210):</p><p>• Deploy and optimize AMD GPU-based servers to accelerate AI/ML, HPC, and data-intensive applications.</p><p>• Monitor GPU utilization, troubleshoot performance bottlenecks, and optimize workloads for GPU acceleration.</p><p>• Integrate GPUs into Kubernetes environments for containerized GPU-based applications.</p><p>Pure Storage:</p><p>• Design and manage Pure Storage solutions, including FlashBlade, to support HPC and data-intensive workloads.</p><p>• Implement multitenancy configurations for isolated, secure, and efficient resource utilization.</p><p>• Monitor storage health and ensure performance optimization for high-speed data access.</p><p>• Commvault Backup:</p><p>• Architect and manage enterprise-wide Commvault backup solutions, ensuring data integrity and readiness for disaster recovery.</p><p>• Implement backup and retention policies for HPC environments, including containerized and GPU-accelerated workloads.</p><p>Kubernetes Container Management:</p><p>• Deploy and manage Kubernetes clusters for HPC applications, ensuring scalability and fault tolerance.</p><p>• Configure persistent storage for containerized workloads and integrate storage with GPUs for high-performance data processing.</p><p>• Monitor cluster performance and troubleshoot HPC-specific Kubernetes challenges.</p><p>• System Optimization and Monitoring:</p><p>• Implement advanced monitoring solutions for servers, GPUs, storage, and Kubernetes clusters to ensure peak performance.</p><p>• Develop and enforce policies for system security, resource allocation, and compliance with industry standards.</p><p>• Lead capacity planning and scaling initiatives for HPC infrastructure.</p><p>Team Leadership and Collaboration:</p><p>• Mentor and guide junior engineers on HPC best practices, system design, and troubleshooting techniques.</p><p>• Collaborate with cross-functional teams, including data scientists and DevOps, to align infrastructure capabilities with organizational goals.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Qualifications:</p><p>• Technical Skills:</p><p>• Extensive experience with Dell PowerEdge servers in HPC or enterprise environments.</p><p>• Proven expertise in AMD GPUs (MI210), including their integration and optimization for AI/ML and HPC workloads.</p><p>• Advanced knowledge of Pure Storage systems, including multitenancy and high-performance configurations.</p><p>• Expertise in Commvault backup systems, including design, deployment, and disaster recovery.</p><p>• Strong proficiency in Kubernetes container orchestration, particularly for GPU-accelerated applications.</p><p>• Knowledge of high-performance interconnects (e.g., RDMA, InfiniBand) and networking for HPC.</p><p><br></p><p>Soft Skills:</p><p>• Strong problem-solving and analytical skills for addressing HPC-specific challenges.</p><p>• Effective communication and collaboration skills for technical and non-technical stakeholders.</p><p>• Leadership skills for mentoring and guiding junior team members.</p><p>Preferred Qualifications:</p><p>• Certifications in Dell EMC Proven Professional, AMD GPUs, Pure Storage, and Commvault.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. As a Vulnerability Analyst working on the Department of Defense (DoD) network, your duties would encompass a wide range of responsibilities aimed at ensuring the security and integrity of sensitive information and systems. Vulnerability Analysts conduct comprehensive assessments of computing systems, networks, and applications to identify and mitigate potential security risks. While leveraging cybersecurity methodologies, analysts analyze vulnerabilities, assess their impact, and collaborate with cross-functional teams to implement effective remediation plans of action with milestones. Seeks to protect and defend information and information systems by ensuring data confidentiality and integrity with non-repudiation, authentication, and availability of data and technology through assessments of control frameworks. Vulnerability Analysts strategically plan, coordinate, scan, analyze, and report compliance of the Department of Defense Information Network (DoDIN) to its Cybersecurity Services customers on the SWA regional and theater level. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Conduct regular security assessments and audits of information systems with the DoD SWA network.</li><li>Develop and implement action plans to manage common vulnerabilities and exposures.</li><li>Design report templates for daily use and distribution to customers and subordinate personnel to maintain at minimum a 95% overall vulnerability compliancy rating.</li><li>Monitor Information Assurance Security Alerts & Bulletins to detect and ensure rapid initial response to any cybersecurity related incident or event that could cause harm to the SWA AOR of the DoDIN.</li><li>Maintain cross-communication with other cybersecurity division (e.g. IDS/IPS & ArcSight) to discover attempts to exploit known and zero-day vulnerabilities.</li><li>Recommend improvements to the overall cybersecurity posture.</li><li>Possess the ability to communicate effectively with management and upper echelon military personnel to ensure information is disseminated timely and efficiently.</li><li>Maintain working knowledge of vulnerability management systems (Tenable & Nessus)</li><li>Provides technical and operational support to functional end users of vulnerability tools (e.g. Assured Compliance Assessment Solution) ACAS and TYCHON.</li><li>Prepares vulnerability scanning reports to submit to commanders and higher headquarters.</li><li>Interfaces with the IAVM Manager and ISSO regarding vulnerability and remediation issues.</li><li>Additional requirements may vary upon location.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>Bachelor s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP (or Associate): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE) : Cisco: CCIE: Certified Internetwork Expert ( Any ) Cisco: CCNP: Certified Network Professional ( Any ) DISA: ACAS: Assured Compliance Assessment Solution 5.3 ( or current version ) EC Council: CEH: Certified Ethical Hacker EC Council: ECIH: Certified Incident Handler EC-Council: CHFI: Certified Hacking Forensic Investigator EC-Council: CND: Certified Network Defender GIAC: GCIH: Certified Incident Handler Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Associate ( Any ) Microsoft: Certified: Azure Expert ( Any ) Microsoft: MCSA: Cloud Platform Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: ( Any above 2012 ) Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Data Management and Analytics Microsoft: MCSE: Productivity Solutions Expert Red Hat: RHCA: Certified Architect Red Hat: RHCE: Certified Engineer Red Hat: RHSA: Certified Systems Administrator</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>Requires a minimum of seven (7) years of experience in telecommunications sector.</li><li>Experience with a customer service-oriented company.</li><li>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Proactively manages the service desk operations and supervises the ADPE Technicians I in the performance of their duties. Provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Join personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol, internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Trains ADPE technicians on how to baseline systems and troubleshoot computers on the network.Performs other Service Desk functions as required. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position. Responsibilities Proactively oversees and manages the ADPE operations and staff. Acts as an escalation point where difficult or controversial calls are received. Provides senior level technical support to the ADPE staff, IMOs and customers; in addition to having the technical ability to accurately determine call routing for remedy incidents that cannot be immediately resolved in ADPE. Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access. Installs and configures network printers. Responsible for both classified and unclassified computer system stability using DOD approved, Government-furnished operating systems and software. Joins client computers to Microsoft Active Directory domains. Configures Microsoft Outlook and manages personal folders in all versions of Outlook. Installs, configures, and maintains security software on military computer systems. Repairs and maintains desktop and laptop hardware. Performs other duties and assignments as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b>: Security Clearance: Requires an active Secret Clearance Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree. The ADPE/Service Desk Administrator II is required to be an expert in all functions IAT Level I positions relating to a Windows Server operating system environment. The ADPE/Service Desk Administrator must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. At least two years of supervisory or lead experience is preferred. Experience with a customer service-oriented company. SUPERVISORY / BUDGETARY RESPONSIBILITIES At least two years of supervisory or lead experience is preferred. Update proprietary applications regarding: Update section employee daily status, leave, sick, on site, etc. Verify and track accomplishment of section monthly or quarterly safety and compliance training Purge section employee expired certifications Verify section employee compliance training in Virtual Training Record Verify section vehicle logs are being kept accurately and uploaded Ensure section personnel are maintaining their 8570 / 8140 certifications Review weekly training compliance reports for accomplishment prior to suspense. Review and approve leave forms ensuring before approval all compliance training is current. Coordinate transportation and integration of new and returning employees. Document and promptly counsel poor performance and policy violations. Enforce all V2X, GO 1, and dress code policies. Provide annual employee appraisal feedback in a professional and constructive manner. Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. Ensure the safety of personnel and monthly safety inspections are properly conducted. Communicate effectively up and down the chain of command. Manage work schedules. Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) Work with employees and HR when emergencies or abnormal circumstances occur. To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</p><p></p></section>
<p><br></p><p><b>Responsibilities</b></p><ul><li>Carries out detailed mechanical design for building projects including schools, hospitals, clinics, shelters, warehouses and rehousing projects in accordance with Agency's needs, policies, design criteria, standards, local and international codes of practice; maintains and applies existing standard details of mechanical works utilizing relevant software and reviews drawings prepared by Technical Assistants/CAD.</li><li>Contributes to the tender documents preparation related to mechanical works, including particular specifications to cover special design needs; identifies non-standard items, to improve the quality of implemented works, and writes relevant description to be included in the Bill of Quantities (BoQs).</li><li>Searches for emerging models and exploring technologies to identify new materials and techniques to achieve better results and meet changing requirements; participates in studies and technical activities satisfying environmental aspects, including the incorporation of green elements in design, and safety needs and achieve the most cost effective, reliable, and technical solution.</li><li>Provides technical advice and carries out special design for the alteration works of the Agency premises; writes technical reports, particularly on mechanical aspects and building system inspections, including remediation requirements.</li><li>Liaises with Construction teams on mechanical design issues arising during implementation period; updates mechanical designs drawings to incorporate changes included in the as-built drawings as received from the Fields to reflect on ground conditions and evolvements; maintains these drawings based on the relevant Technical Instructions.</li><li>Coordinates and liaises with other designers, to optimise designs in response to mechanical needs and maintaining soundness and integrity of the building at minimum cost; makes recommendation for improvement of standards and procedures.</li><li>Assists in drafting terms of references for consultants related to mechanical works and supervising their work to ensure adherence with design criteria, standards, and procedures; provide substantive input on various types of reports including weekly and monthly progress reports and ad-hoc reports.</li><li>Performs such other duties as may be assigned.</li></ul><p>Competencies</p><p>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.</p><ul><li>Creating and Innovating</li><li>Deciding and Initiating Action</li><li>Relating and Networking</li><li>Learning and Researching</li></ul><p>Education</p><ul><li>A university degree in mechanical engineering from an accredited university/institution.</li></ul><p>Job Specific Qualifications</p><p>Work Experience</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><ul><li>You are required to have at least four years of relevant experience of which at least two years in design including public buildings and developmental projects.</li><li>You are required to have experience with mechanical design software and computer aided design, such as AutoCAD and other software.</li><li>You are required to have a university degree in mechanical engineering from an accredited university/institution.</li><li>Good command of written and spoken English and Arabic is required.</li><li>Are you currently residing in Duty Station. It is required that you specify your current location.</li></ul><p>Languages</p><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English and Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).</p><br><p><strong>Desired Candidate Profile</strong></p><ul><li>You are required to have at least four years of relevant experience of which at least two years in design including public buildings and developmental projects.</li><li>You are required to have experience with mechanical design software and computer aided design, such as AutoCAD and other software.</li><li>You are required to have a university degree in mechanical engineering from an accredited university/institution.</li><li>Good command of written and spoken English and Arabic is required.</li><li>Are you currently residing in Duty Station. It is required that you specify your current location.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level. Manage SharePoint Enterprise Search, including index configurations and scheduling. Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours. Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring. Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI). Develop and maintain high-level technical and engineering documentation. Act as the SharePoint subject matter expert, providing training and end-user support. Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM). Customize SharePoint Online and SharePoint 2019 sites using modern design templates, JSON formatting, and adaptive cards. Develop, automate, and manage workflows using Power Automate (Flow) and Microsoft Forms. Ensure compliance with Zero Trust Security models, Microsoft Security & Compliance Center policies, and Information Assurance (IA) standards. Apply Security Technical Implementation Guidelines (STIGs) for governance and security. Troubleshoot site-related issues, manage user permissions, and assist with site creation and configuration. Automate SharePoint administration tasks using PowerShell and Microsoft Graph API. Assist database administrators with configuring and monitoring SQL Server databases supporting. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Associate Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE:</p><ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>CompTIA: Security+ ce</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional</li></ul><p>COMPUTING ENVIRONMENT (CE):</p><ul><li>Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>Microsoft: Certified: Azure Database Administrator Associate</li><li>Microsoft: Certified: Azure Security Engineer Associate</li><li>Microsoft: Certified: Azure Solutions Architect Expert</li><li>Microsoft: MCA: Certified Architect (Any)</li><li>Microsoft: MCITP: Database Administrator 2008</li><li>Microsoft: MCITP: Database Developer 2008</li><li>Microsoft: MCITP: Enterprise Administrator</li><li>Microsoft: MCITP: SharePoint Administrator 2010 (Technical III for SharePoint Admin only)</li><li>Microsoft: MCSA: Certified Solutions Associate: SQL Server 2012</li><li>Microsoft: MCSA: SQL 2016 Database Admin</li><li>Microsoft: MCSA: SQL 2016 Database BI Development</li><li>Microsoft: MCSA: SQL 2016 Database Dev</li><li>Microsoft: MCSA: Windows Server 2008/2012/2016</li><li>Microsoft: MCSD: Microsoft Certified Solutions Developer (Any)</li><li>Microsoft: MCSE: Core Infrastructure</li><li>Microsoft: MCSE: Data Management and Analytics</li><li>Microsoft: MCSE: Productivity Solutions Expert</li></ul><p>Experience:</p><ul><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.</li><li>At least five years of hands-on experience with Windows Server administration and Active Directory management, with a strong understanding of security principles, access controls, and compliance best practices in an enterprise environment.</li><li>Expert proficiency in web design and development, including HTML5, CSS3, JavaScript, and modern SharePoint Framework (SPFx), React, and TypeScript.</li><li>Proven ability to develop, deploy, and manage SharePoint web parts, lists, libraries, and workflows while designing, maintaining, and administering SharePoint portals.</li><li>Strong documentation skills with the ability to create technical documentation, user guides, and training materials, along with the capability to interact with key stakeholders, gather business requirements, and translate them into effective SharePoint solutions.</li><li>Experience working with Infrastructure, Web Servers (IIS), SharePoint Administration, and Microsoft 365 integration, as well as knowledge of Power Platform (Power Automate, Power Apps, Power BI) for workflow automation and business process optimization.</li><li>Experience with a customer service-oriented company.</li></ul><p>Skills & Technology Used:</p><ul><li>Ability to Administer and configure Microsoft SharePoint 2019 and SharePoint Online at an enterprise level.</li><li>Manage SharePoint Enterprise Search, including index configurations and scheduling.</li><li>Ability to Plan, install, and maintain service packs, hotfixes, updates, and patches in a multi-server SharePoint environment during off-peak hours.</li><li>Ability to Utilize tools such as Event Viewer, ULS logs, Power BI, and Microsoft Graph API for troubleshooting and performance monitoring.</li><li>Ability to Implement Microsoft 365 integration, including Teams, OneDrive, and Power Platform (Power Apps, Power Automate, and Power BI).</li><li>Develop and maintain high-level technical and engineering documentation.</li><li>Act as the SharePoint subject matter expert, providing training and end-user support.</li><li>Demonstrate expertise in modern web development technologies, including SPFx (SharePoint Framework), React, TypeScript, PnP (Patterns and Practices), and the Client-Side Object Model (CSOM).</li><li>Demonstrate expertise in modern web development technologies, including:</li><li>SPFx (SharePoint Framework)</li><li>React</li><li>TypeScript</li><li>PnP (Patterns and Practices)</li><li>Client-Side Object Model (CSOM)</li></ul><p></p></section>
<p><h4>Benefits:</h4>
<p><strong>401(k)</strong><br>
Health insurance<br>
Paid time off<br>
401(k) matching<br>
Dental insurance</p>
<p>This company is an equal opportunity employer. Full-time employees qualify for additional benefits like medical and dental insurance, paid time off (i.e. vacation), and retirement savings options.</p>
<h4>Essential duties and responsibilities</h4>
<p><strong>Strategic execution:</strong> Communicate and execute MTI strategic goals and objectives.</p>
<p><strong>Technical & operational leadership:</strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.</p>
<p><strong>Project & group coordination:</strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.</p>
<p><strong>Commercial & RFQ evaluation:</strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.</p>
<p><strong>Relationship management:</strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.</p>
<p><strong>Production alignment:</strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.</p>
<p><strong>Financial accountability:</strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.</p>
<p><strong>Budgeting & planning:</strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.</p>
<p><strong>CapEx ownership:</strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.</p>
<p><strong>Technical & methodological oversight:</strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.</p>
<p><strong>Knowledge codification & SOPs:</strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust Standard Operating Procedures (SOPs) to ensure repeatable shop-floor quality.</p>
<p><strong>Subsurface & finishing operations:</strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding/machining to tight dimensional blueprint tolerances.</p>
<p><strong>Team development:</strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.</p>
<p><strong>Executive reporting:</strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.</p>
<p><strong>Administration & recordkeeping:</strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.</p>
<p><strong>Quality & compliance audits:</strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.</p>
<p><strong>Leadership support:</strong> Complete additional tasks or projects as assigned by company leadership.</p>
<h4>Job requirements</h4>
<p><strong>Citizenship status:</strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a U.S. person as defined under applicable export control laws, including ITAR/EAR, or otherwise be authorized to access such data under applicable law.</p>
<p><strong>Education:</strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.</p>
<p><strong>Operations experience:</strong> Must have 5-10 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is preferred.</p>
<p><strong>Project management:</strong> Must have a minimum of 5-10 years of direct project management experience.</p>
<p><strong>Leadership & communication:</strong> Must have demonstrated leadership experience and excellent communication skills.</p>
<p><strong>Analytical capabilities:</strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.</p>
<p><strong>CAD competency:</strong> SolidWorks or equivalent 3-D modeling software experience is required.</p>
<p><strong>Software proficiency:</strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).</p>
<p><strong>Reporting:</strong> Must have the proven ability to write professional-level, highly technical reports.</p>
<p><strong>Advanced work:</strong> Previous experience in industrial R&D and/or government contract work is preferred.</p>
<p><strong>Thermal spray expertise:</strong> Minimum 5-10 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage/repair operations is highly desirable.</p>
<p><strong>Machining & metrology knowledge:</strong> Demonstrated familiarity with precision conventional/CNC machining, industrial metrology instruments, and cylindrical/surface grinding techniques required to finish hard thermal spray surfaces.</p>
<p><strong>Regulated data handling:</strong> Familiarity with ITAR/EAR compliance protocols and the secure management of controlled technical data packages.</p>
<p><strong>Pre-employment screening:</strong> All employment at IBC is conditional upon successful results from background and drug testing.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>As a key member of DevOps team, the Senior Analyst, Change and Release Management will play a critical role focuses on streamlining software development processes by integrating development and operations, implementing automation tools, and fostering collaboration. Responsibilities include infrastructure management, automation of deployment pipelines, tool selection and integration, and ensuring efficient, reliable, and secure delivery of software products throughout the development lifecycle.</p><br><br>
<p>Additionally, the incumbent will optimize resource utilization and ultimately, the role contributes to quicker release cycles, reduced downtime, improved system performance, and increased innovation, driving overall business agility and success.</p><br><br>Job Description
<br><p><strong>Customer:</strong></p><br><br>
<p>•Ensure continuous delivery of new features and updates to improve product offerings.</p><br><br>
<p>•Quickly respond to and resolve production issues to minimize customer impact.</p><br><br>
<p>•Collect and analyze customer feedback to guide development and operations improvements.</p><br><br>
<p>•Maintain and improve system reliability, uptime, and overall performance.</p><br><br>
<p><strong>People:</strong></p><br><br>
<p>•Foster a collaborative culture between development, product team, and other cross-functional teams.</p><br><br>
<p>•Facilitate regular communication and collaboration through meetings, tools, and processes.</p><br><br>
<p>•Provide training and resources to team members to improve their skills in DevOps practices and tools.</p><br><br>
<p>•Encourage continuous learning and professional development within the team.</p><br><br>
<p>•Promote best practices and standards across the team.</p><br><br>
<p><strong>Operations:</strong></p><br><br>
<p>•Develop and maintain CI/CD pipelines to automate the build, test, and deployment processes.</p><br><br>
<p>•Automate repetitive tasks to increase efficiency and reduce human error.</p><br><br>
<p>•Manage cloud and on-premises infrastructure to support development and production environments.</p><br><br>
<p>•Ensure infrastructure is scalable, secure, and cost-effective.</p><br><br>
<p>•Implement incident management processes to quickly address and resolve production issues.</p><br><br>
<p>•Conduct post-incident reviews and implement improvements to prevent future occurrences.</p><br><br>
<p>•Manage and maintain configuration settings for applications and infrastructure.</p><br><br>
<p>•Use configuration management tools to ensure consistency across environments.</p><br><br>
<p>•Participate in strategic planning and roadmap development for DevOps initiatives.</p><br><br>
<p>•Lead the planning, coordination, and execution of software releases across multiple environments, ensuring timely and high-quality delivery.</p><br><br>
<p>•Design, build, and maintain scalable infrastructure.</p><br><br>
<p><strong>Financial Results:</strong></p><br><br>
<p>•Monitor and optimize cloud and infrastructure costs to ensure efficient use of resources.</p><br><br>
<p>•Implement cost-saving measures without compromising on performance and reliability.</p><br><br>
<p>•Allocate resources effectively to meet operational and project needs.</p><br><br>
<p>•Balance resource allocation to support both ongoing operations and new initiatives.</p><br><br>
<p>•Assist in planning and managing budgets for DevOps tools, infrastructure, and team resources</p><br><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in computer science or engineering.</li>
<li>Candidates working for this position should possess at least 3 years of work experience as a DevOps Engineer, release management.</li>
<li>Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.</li>
<li>Strong ability to work with remote teams.</li>
<li>Candidates must possess experience in using Linux, Windows, CI/CD, Azure DevOps, GitHub, AWS Code Deploy.</li>
<li>The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Shell scripting and Git. </li>
<li>Candidates should demonstrate knowledge in handling distributed data systems. Examples: Elasticsearch, Cassandra, and others.</li>
<li>Candidates must possess in configuring and automating the monitoring tools. Examples: Elastic APM, DebugDiag, etc</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale.<br> As our platform grows, so does the complexity of the problems we solve.<br> Great product ideas are easy.<br> Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.<br> That's where this role comes in.<br> As a Product Owner, you'll sit at the center of product delivery.<br> You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.<br> Your impact won't be measured by how many Jira tickets you create.<br> It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.<br> You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.<br> If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.<br> What You'll DoCreate clarity where others see complexity You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.<br> Own squad readiness You'll make sure backlog items are ready before they enter development.<br> Engineers shouldn't be discovering major requirements halfway through a sprint.<br> You'll ensure the team has the context, detail, and alignment needed to deliver predictably.<br> Help the team build the right things You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.<br> Drive productive collaboration You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.<br> Challenge unclear thinking When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions.<br> Respectfully, but confidently.<br> Reduce delivery friction You'll identify risks, dependencies, and gaps before they become problems.<br> Your goal is to help the team spend less time clarifying work and more time delivering value.<br> Protect quality and customer experience You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.<br> Support successful launches You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.<br> Who You AreYou bring structure without creating bureaucracy You love organization, but you know process should help teams move faster, not slow them down.<br> You care about outcomes, not ticket completion Closing a story isn't success.<br> Solving a customer problem is.<br> You ask great questions You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.<br> You communicate clearly You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.<br> You thrive in cross-functional environments You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.<br> You have strong product delivery experience You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.<br> You're comfortable with technical concepts You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.<br> You're comfortable with ambiguity You won't always receive perfect requirements or complete information.<br> You're able to create clarity and move things forward without waiting for every answer.<br> You'll likely stand out if you have experience with: B2B SaaS products Customer Experience (CX) platforms Social listening or customer engagement tools CRM, CDP, analytics, or workflow products AI-powered products and automation Arabic-first or MENA-focused products Product analytics and adoption metrics What Success Looks Like Within your first few months: Backlog items enter development with significantly fewer unanswered questions.<br> Sprint planning becomes more predictable because work is properly prepared and understood.<br> Engineers spend less time seeking clarification and more time building.<br> Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.<br> Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.<br> Product releases are smoother because internal teams are prepared and aligned.<br> Most importantly, customers receive better products because the team consistently understands the problem before building the solution.<br> What The Hiring Process Will Look Like 1.<br> Intro call with TA 2.<br> Interview with HM 3.<br> Case Study 4.<br> Presentation Interview 5.<br> Culture fit / Offer At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement.<br> We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.<br> If that sounds like the environment where you do your best work, we'd love to meet you.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Develop a standardization plan for Agency-wide fleet. Establish and maintain fleet performance dashboards and reporting mechanisms for the fleet. Develop policies and procedures and monitor fleet KPIs. Support in the deployment of the new fleet tools.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications: A first university degree from an accredited educational institution in Mechanical Engineering, Business Administration, Supply Chain Management or a related field. A minimum of six years of responsible and relevant work experience in mechanical engineering, supply/transport operations as well as management experience, especially staff management. Professional Qualifications: Knowledge of personal computer applications. Knowledge of automotive engineering. Desirable Qualifications: Thorough knowledge of local traffic rules and regulations. Possess a valid driving license.</p><p></p></section>
<p><h4>About the company<\/h4>\n<p>Metal Technology of Indiana, Inc. (MTI) is an industrial solutions provider specializing in advanced metal coatings, component repair, and performance engineering. We partner with manufacturers to extend the life of critical equipment, improve performance, and solve challenges related to wear, corrosion, and durability. Our capabilities include a wide range of thermal spray and performance coating technologies, supported by metallurgical expertise to ensure solutions meet demanding specifications. From restoring worn components to enhancing new parts, our work helps customers reduce downtime and improve reliability across a variety of industries. MTI operates as an independent business unit focused on leveraging advanced surface engineering solutions under the IBC Group umbrella.<\/p>\n<p>MTI is an equal opportunity employer. Full-time employees qualify for additional benefits like medical, vision, and dental insurance, paid time off (i.e., vacation), and retirement savings options.<\/p>\n\n<h4>Essential duties and responsibilities<\/h4>\n<ul>\n<li><strong>Strategic execution:<\/strong> Communicate and execute MTI strategic goals and objectives.<\/li>\n<li><strong>Technical & operational leadership:<\/strong> Provide technical and operational leadership across engineering, production, quality, and business development. Act as the primary technical authority for the company's thermal spray applications and component dimensional restoration, ensuring all work is technically sound, properly planned, and executed efficiently in accordance with company standards and customer requirements.<\/li>\n<li><strong>Project & group coordination:<\/strong> Coordinate and direct projects, plan technical activities, and ensure successful execution of work and programs. Engage with other IBC Group technical and support staff as needed.<\/li>\n<li><strong>Commercial & RFQ evaluation:<\/strong> Review incoming work including RFQs, contract requirements, and customer requests to ensure proper technical fit, scope, accurate industrial job costing\/pricing for variable repair geometries, and scheduling before acceptance. Manage customer portals and interact directly with customers as needed.<\/li>\n<li><strong>Relationship management:<\/strong> Interact and build ongoing relationships with MTI, IBC Group customers, sponsors, and community partners.<\/li>\n<li><strong>Production alignment:<\/strong> Participate in production and planning meetings to communicate priorities, schedules, and expectations, ensuring alignment between technical requirements and daily operations.<\/li>\n<li><strong>Financial accountability:<\/strong> Monitor financial performance including P&L, job profitability, backlog, and pipeline to ensure the business operates in a highly profitable, sustainable, and commercially independent manner.<\/li>\n<li><strong>Budgeting & planning:<\/strong> Assist in preparing budgets, forecasts, bids, contracts, and proposals, and make recommendations regarding staffing, equipment, and operational needs based on business conditions.<\/li>\n<li><strong>CapEx ownership:<\/strong> Recommend and support procurement of capital equipment and technical resources, subject to company approval authority, budget limits, and applicable purchasing policies.<\/li>\n<li><strong>Technical & methodological oversight:<\/strong> Review technical work, reports, and methodologies to ensure accuracy, compliance, and sound engineering practices. Provide technical guidance on production, engineering, and R&D activities as required.<\/li>\n<li><strong>Knowledge codification & SOPs:<\/strong> Lead the extraction and transition of historical technical knowledge into codified manufacturing routes, job routers, and robust standard operating procedures (SOPs) to ensure repeatable shop-floor quality.<\/li>\n<li><strong>Subsurface & finishing operations:<\/strong> Oversee associated mechanical manufacturing and finishing operations critical to component repair, including pre-machining inspection, chemical stripping, masking, grit blasting, and precision post-coat grinding\/machining to tight dimensional blueprint tolerances.<\/li>\n<li><strong>Team development:<\/strong> Assist in hiring, training, mentoring, timecard oversight, performance reviews, and corrective actions of team members, helping to ensure personnel follow procedures, policies, and performance expectations.<\/li>\n<li><strong>Executive reporting:<\/strong> Meet regularly with executive management to review performance, current contracts, risks, and future opportunities.<\/li>\n<li><strong>Administration & recordkeeping:<\/strong> Perform administrative duties as required, including approving expenditures, reviewing reports, monitoring project activity, and ensuring proper documentation and recordkeeping.<\/li>\n<li><strong>Quality & compliance audits:<\/strong> Follow and enforce all applicable ISO9001, AS9100, internal quality policies, OSHA safety regulations, and company safety policies. Ensure the facility and production team operate in constant compliance and are prepared for customer-specific or industry-specific technical audits.<\/li>\n<li><strong>Leadership support:<\/strong> Complete additional tasks or projects as assigned by company leadership.<\/li>\n<\/ul>\n\n<h4>Job requirements<\/h4>\n<ul>\n<li><strong>Citizenship status:<\/strong> Must be legally authorized to work in the United States without employer sponsorship. Due to potential access to export-controlled technical data, candidate must qualify as a \"U.S. person\" as defined under applicable export control laws, including ITAR\/EAR, or otherwise be authorized to access such data under applicable law.<\/li>\n<li><strong>Education:<\/strong> Must have a bachelor's degree in materials science, metallurgy, mechanical engineering, mechanical engineering technology, or industrial engineering.<\/li>\n<li><strong>Thermal spray expertise:<\/strong> Minimum 5\u201310 years of hands-on or supervisory experience specifically within thermal spray coating technologies (including HVOF, plasma spray, flame spray, and arc spray) and industrial component salvage\/repair operations is highly desirable.<\/li>\n<li><strong>Operations experience:<\/strong> Must have 5\u201310 years of relevant operations management experience, preferably overseeing an autonomous business unit or standalone profit center. Experience with thermal spray and manual machining in a production environment is a plus.<\/li>\n<li><strong>Project management:<\/strong> Must have a minimum of 5\u201310 years of direct project management experience.<\/li>\n<li><strong>Leadership & communication:<\/strong> Must have demonstrated leadership experience and excellent communication skills.<\/li>\n<li><strong>Analytical capabilities:<\/strong> Must be detail-oriented to understand complex systems, as well as capable of utilizing advanced mathematics for process and coating parameter development.<\/li>\n<li><strong>CAD competency:<\/strong> Solidworks or equivalent 3-D modeling software experience is required.<\/li>\n<li><strong>Software proficiency:<\/strong> Must have a strong knowledge of the Microsoft Suite of products (Office, Access, Word, Excel, Outlook, etc.).<\/li>\n<li><strong>Reporting:<\/strong> Must have the proven ability to write professional-level, highly technical reports.<\/li>\n<li><strong>Advanced work:<\/strong> Previous experience in industrial R&D and\/or government contract work is a plus.<\/li>\n<li><strong>Machining & metrology knowledge:<\/strong> Demonstrated familiarity with precision conventional\/CNC machining, industrial metrology instruments, and cylindrical\/surface grinding techniques required to finish hard thermal spray surfaces.<\/li>\n<li><strong>Regulated data handling:<\/strong> Familiarity with ITAR\/EAR compliance protocols and the secure management of controlled technical data packages.<\/li>\n<li><strong>Pre-employment screening:<\/strong> All employment at IBC is conditional upon successful results from background and drug testing.<\/li>\n<\/ul><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Al-Kasih Group for Food Industries announces its desire to attract a distinguished technical professional to be part of its engineering and maintenance team, for the position of "Mechanical Technician". We are looking for an individual who possesses passion and practical experience while adhering to the highest standards of occupational safety to ensure the continuous operation of machinery and equipment with high efficiency, and to reduce production downtime.</p><p><br></p><p><b>General Objective of the Position:</b></p><p> To ensure the continuous operation of machinery and equipment with high operational efficiency, and to reduce unexpected downtime through the implementation of preventive and corrective maintenance programs in the food industries sector.</p><p><br></p><p><b>Responsibilities and Job Tasks:</b></p><p> • Preventive Maintenance: Implementing scheduled routine inspections for machinery, diagnosing moving parts, and changing oils and filters regularly for production lines.</p><p> • Corrective Maintenance: Diagnosing unexpected mechanical failures, dismantling defective equipment, and repairing or replacing defective parts efficiently and in the least possible time.</p><p> • Reading Schematics: Understanding and analyzing technical catalogs, engineering drawings, and mechanical schematics to determine parts and maintenance pathways accurately.</p><p> • Hydraulic and Pneumatic Systems: Maintenance and repair of pumps, valves, cylinders, and air or oil systems in production lines.</p><p> • Spare Parts Management: Identifying requirements accurately for spare parts and technical tools, and notifying the supervisor to secure them from warehouses.</p><p> • Technical Documentation: Writing daily maintenance reports, recording recurring failures, and documenting working hours performed accurately.</p><p> • Occupational Safety: Strict adherence to health and safety standards (OSHA), and wearing personal protective equipment (PPE) during work.</p><ul><li>Thorough knowledge of types of pumps and their components and handling.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p> • <b>Educational Qualification:</b> Diploma in Engineering or a technical institute certificate in (Mechanical Engineering, Equipment Maintenance, or equivalent).</p><p> <b> • Work Experience:</b> Minimum of 5 years of practical experience in an industrial facility or factories (experience in the food industry is preferred).</p><p><b> • Technical Skills:</b> Comprehensive knowledge of using precision measuring tools, hand tools, and specialized electrical maintenance tools.</p><p><b> • Personal Attributes:</b> Strong analytical skills and troubleshooting abilities under pressure, physical fitness, and the ability to work in industrial environments, along with good communication skills for collaboration with the electrical maintenance team.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>The Role</p><br><ul><li>To supervise and control the operation of the building management system and monitor all plant activities of the headquarters building services.</li><li>To provide accurate administration support to the Engineering Team</li><li>To interact with Housekeeping, Front Office Team to ensure our guests receives high level of service.</li><li>To provide service that is sincere, warm and enthusiastic whilst ensuring the guest satisfaction.</li></ul><p>Key Deliverables and Responsibilities</p><br><p>Planning & Organizing:</p><br><ol><li>Is aware of the daily activities and has product knowledge of all the hotel facilities</li><li>To be punctual on duty and ensure the same of your employees</li><li>Assist the Director of Engineering and Management in planning for the investment, project and replacement budget on a yearly basis.</li></ol><p>Operations:</p><br><ol><li>Displays good teamwork.</li><li>Recommends improvements in methods, systems and procedures to improve efficiency and maximize customer satisfaction.</li><li>Be willing to train and instruct other members of the staff by passing along knowledge and skills.</li><li>Perform as per OSM Standards and in line with company’s Values and Core Behaviour.</li><li>Attends training classes as per schedule</li><li>Ensure all relevant checklists are completed as required.</li><li>To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>Schedules active maintenance with engineering team to ensure work is complete, and then communicates details with the Engineering Supervisor.</li><li>Ensure all work orders are acknowledged in the Dyna Win system.</li><li>To carry out any other reasonable duties and responsibilities as assigned.</li></ol><p>Administration:</p><br><ol><li>Provide and follow up on the Engineering Supervisor on planned preventive maintenance (PPM) schedules for implementation</li><li>Analyze the behaviour of the plants with respect to the set point and setting up the various control parameters</li><li>Perform daily auditing of plant performance via the building management system (BMS) e.g. data logging, plant review, alarm manager status, etc.</li><li>Analyze reasons of failure of plants and provides specific diagnostic, problem analysis and specify the necessary remedial actions for the Engineering Supervisor's approval</li><li>Use the historical logged data of various plants to review the system and propose improvements in order to enhance the system efficiency and / or reduce the operation cost as well as improve the services provided to guest</li><li>Program the BMS and PPM system and other plants (e.g. standby power generator, diesel driven firefighting pump, fire alarm system, etc.) for automatic periodic testing</li><li>Follow the grooming standards and maintain a friendly and cheerful disposition all the times</li><li>To comply with all hotel rules and regulations as outlined in the staff handbook</li><li>To anticipate the needs of the guest whenever possible, to enhance quality service and in turn enhance guest satisfaction.</li><li>Ensure all filing systems are accurate and up to date</li><li>Provide administration support to the Engineering Team</li><li>Assist with the completion of the Department vacation plan and any associated HR paperwork.</li><li>To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and guest needs</li><li>Is familiar with all related company documentation and especially with the relevant <em>Operational Standards Manual </em>for his/her field of responsibility.</li></ol><br>Qualifications<br><br><p><strong>Education: </strong>Mechanic or Electric College/University education. (preferred but not</p><br><p> required)</p><br><p><strong>Experience: </strong>Minimum 3 years</p><br><p><strong>Other: </strong>Computer skills.</p><br><br>Additional Information<br><br><p>Mövenpick Hotels & Resorts is in the “moments” business. We’re intimately involved in important times in our guest’s lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.</p><br><p>We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.</p><br> </div>
<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>
<p><h4>Description<\/h4>\n<p><strong>About Open<\/strong><br>\nOpen.cx is the unified AI customer support platform automating 70%+ of interactions for enterprises like MoneyGram and Mollie. Backed by Y Combinator, X by Unifonic, and Shorooq Partners, we recently raised $7M+ to scale our operations across MENA and globally. We are moving from a startup phase to a high-growth scale-up, and we need a financial architect to build the foundation for that growth \u2014 and stay with us all the way to the next decade of scale.<\/p>\n\n<h4>Your mandate<\/h4>\n<p>Own the financial engine of a company on a 3\u20135x ARR year, scaling from a handful of enterprise logos to category-contender status.<br>\nBuild the planning, reporting, and operating cadence that lets every team \u2014 GTM, product, ops \u2014 make sharper decisions, faster.<br>\nOwn the next two priced rounds. Build the model the leads will actually pressure-test. Quarterback diligence. Sit at the table for term sheets.<br>\nBe the partner who tells the founders the truth about the numbers \u2014 and the strategist who shapes pricing, packaging, market expansion, and headcount because of them.<br>\nIf you're successful, you'll materially shape Open's growth trajectory and be the finance leader on the cap table at every subsequent round.<\/p>\n\n<h4>What you'll do \u2014 year one<\/h4>\n<p>Today, finance at Open lives in the founders' heads, a few spreadsheets, and our outsourced accounting partner. Your first major mission is to turn that into a structured, compounding system \u2014 a single source of truth on revenue, cash, burn, runway, unit economics, and pipeline that the leadership team trusts and acts on every week \u2014 and that the Series A leads will buy.<\/p>\n\n<p><strong>First 100 days<\/strong><\/p>\n<ul>\n<li>Listen tour: founders, every GTM leader, every customer-facing team. Map how money actually moves today.<\/li>\n<li>Stand up the weekly metrics email and the monthly board pack v1.<\/li>\n<li>Clean up the chart of accounts, compress the close to 5 business days.<\/li>\n<li>Build the v1 forecast model that survives contact with reality. Run it weekly.<\/li>\n<li>Pick the finance stack (NetSuite or QBO + Stripe\/Maxio + Brex\/Ramp\/Pleo + Pigment\/Cube\/Mosaic).<\/li>\n<li>Diagnose the unit economics: AI cost per resolved ticket, gross margin by segment, CAC payback by channel.<\/li>\n<\/ul>\n\n<p><strong>Months 4\u20139<\/strong><\/p>\n<ul>\n<li>Quarterback the Series A. Model, narrative, data room, diligence, term-sheet review.<\/li>\n<li>Stand up multi-entity consolidation cleanly (EU\/US subsidiaries).<\/li>\n<li>Build the pricing and deal-desk function \u2014 enterprise contract reviews, custom terms, ASC 606 compliance.<\/li>\n<li>Establish board cadence and investor reporting that the next round's leads will trust.<\/li>\n<\/ul>\n\n<p><strong>Months 10\u201318<\/strong><\/p>\n<ul>\n<li>Hit the targeted ARR WIG. Be the finance leader at the table for every enterprise close.<\/li>\n<li>Stand up audit-readiness in advance of Series B.<\/li>\n<li>Partner with CEO on geographic expansion math, M&A signals (acquihires, tuck-ins), and pricing 2.0.<\/li>\n<\/ul>\n\n<p><strong>Year 2 and beyond<\/strong><br>\nSeries B prep and close. Team scales to 7\u201312. Audit, tax, treasury, FX program.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>What makes us excited about you<\/h4>\n<p>You're a player-coach, and you're proud of it.<br>\nYou're not above the spreadsheet. You can build the model on a Saturday and present it to a Sequoia partner on Monday. You're hiring your first report, but you're also the one who fixes the broken VLOOKUP at 9pm because the board pack ships tomorrow. You'll grow out of the spreadsheet work \u2014 but not for 12 months, and you're clear-eyed about that.<\/p>\n\n<p>You're a first-principles thinker who loves to build.<br>\nYou see chaos \u2014 disconnected systems, copy-pasted spreadsheets, inconsistent definitions of ARR \u2014 and your brain instantly starts drawing the clean version. You have strong opinions on what \"good\" looks like and you know how to get there one quarter at a time.<\/p>\n\n<p>You're commercial, not just operational.<br>\nYou're as comfortable in a pricing conversation as a close. You can read a usage-based contract and tell the AE what to push back on. You've sat across from a CRO and made them change their mind on a pricing tier with one chart.<\/p>\n\n<p>You're AI-native \u2014 and you can prove it.<br>\nPulling from Salesforce, Stripe, accounting platforms, billing, and spreadsheets doesn't intimidate you. SQL is a plus. But what we really care about: you've already wired AI into your finance workflow \u2014 Claude, MCP servers, Cube, Pigment, Mosaic, custom GPTs, agentic automations. You can show us a workflow you built last quarter that compressed a finance task by 5\u201310x. You read MCP server release notes for fun. When a new tool drops, you've tried it before your CEO sends you the link.<br>\nWe are an AI company. Our finance leader uses AI like our engineers do \u2014 as the default, not the exception. If \"I'm excited to learn about AI\" is your answer to this, you're not the right person for this seat.<\/p>\n\n<p>You care about outcomes, not output.<br>\nYou want to move charts and real numbers \u2014 runway extended, gross margin lifted, fundraise closed at a better valuation. You're comfortable designing the metric and proving impact.<\/p>\n\n<p>You can sit at any table.<br>\nYou can sit with our CEO, an enterprise CFO at a $5B payments company, a Sequoia partner, a Jordan-based engineer, and an SDR \u2014 and translate seamlessly between them.<\/p>\n\n<p>You're creative and unafraid to be wrong.<br>\nYou generate ideas constantly, test them quickly, and iterate without ego. You'll change your mind in public when the numbers say so.<\/p>\n\n<h4>Bonus<\/h4>\n<ul>\n<li>Experience at a YC-backed SaaS company, ideally infra\/AI\/CX.<\/li>\n<li>Multi-entity, multi-currency operating experience (especially MENA + EU + US).<\/li>\n<li>Lived through one IPO, acquisition, or unicorn round as part of the finance team.<\/li>\n<li>Network into top-tier Series A\/B investors who would back our next round.<\/li>\n<li>Understand usage-based or hybrid pricing models in B2B SaaS.<\/li>\n<li>You've used an MCP server, custom GPT, or Claude-driven workflow inside a finance org. We will ask to see it.<\/li>\n<li>You contribute publicly on AI-in-finance \u2014 posts, talks, GitHub, Substack \u2014 even casually.<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</p><p>The ADPE-Service Desk Administrator is the front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in person, by phone, using Remedy or via email. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. The ADPE-Service Desk Administrator installs troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office Suites; troubleshoots and resolves network connectivity issues at the desktop level; and joins personal computers (PCs) to local domains as required. The Administrator configures local PC connections to network printers; troubleshoots Microsoft Exchange Server connectivity issues; and installs and troubleshoots other software and peripheral devices as required by the customer. Additionally, this position may also monitor Tier 1/2 server operations and performance using appropriate software applications and tools. The Administrators shall be the Point of Contact for all local enterprise systems issues (regardless of classification), create and/or manage trouble tickets, and monitor status and report outages to Network Operations Center (NOC). Excellent customer service skills are mandatory.</p><p>Program: OMDAC-SWACA</p><p>This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</p><p>You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities</p><ul><li>Provides immediate response to all customers who come to the Service Desk. Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues. Excellent interpersonal skills are required.</li><li>Provides telephone customer support for incoming and follow-up calls used for initial troubleshooting.</li><li>Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office Suites.</li><li>Troubleshoots all other site authorized software with IMOs and users.</li><li>Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS administration.</li><li>Works within a small continuous improvement focused team.</li><li>Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>Operates and maintains all aspects of server administration to include but is not limited to Microsoft 200X Active Directory, WINS, DNS, DHCP, print queues etc.</li><li>Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.</li><li>Installs and configures network printers.</li><li>Joins client computers to Microsoft Active Directory domains.</li><li>Configures Microsoft Outlook and manages personal folders in all versions of Outlook.</li><li>Installs, configures, and maintains security software on military computer systems.</li><li>Repairs and maintains desktop and laptop hardware.</li><li>Daily administration of Exchange 200X servers and Outlook Web Access.</li><li>Proficiency in Microsoft SMS, MOM, SCCM and WSUS.</li><li>Performs VERITAS Backup Exec to conduct file server Backup / Restores.</li><li>Maintain Systems Availability and perform regular maintenance on equipment.</li><li>Proficient at hardware maintenance and troubleshooting of various vender Server platforms including Dell, HP, LTO tape library, fiber switch, and SANs.</li><li>Maintaining antivirus / security requirements by the US Army standards and regulations.</li><li>Provides user and Microsoft Exchange account maintenance as required.</li><li>Performs other duties and assignments as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>One year of related experience may be substituted for one year of education if degree is required.</li><li>High School diploma or GED required.</li><li>Bachelor s Degree in information technology (IT) or a related field preferred.</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification.</li><li>The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: A+ ce CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024) CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Network+ ce CompTIA: Security+ ce CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP (or Associate): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: MD-100: Windows Client Microsoft: MTA: Microsoft Technology Associate Microsoft: MTA: Windows Server Administration Fundamentals</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree.</li><li>Required to be an expert in all functions relating to a Windows Server operating system environment.</li><li>Must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems.</li><li>Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment.</li><li>Experience with a customer service-oriented company.</li></ul><p></p></section>
<p><h4>Position summary</h4>
<p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p>
<p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p>
<p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p>
<p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>
<p><h4>Position summary</h4>
<p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p>
<p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p>
<p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p>
<p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>