Mechanical Design Engineer Jobs in Jordan

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> </ul> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <ul> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> </ul> <h4>Soft skills & professional competencies</h4> <ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent documentation and technical reporting capabilities</li> <li>Ability to work under pressure and manage high-risk infrastructure changes</li> <li>Effective communication with technical and non-technical stakeholders</li> </ul> <h4>Education & certifications (preferred)</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The senior network engineer is responsible for leading and executing enterprise-wide migration initiatives from public to private IP addressing across applications, databases, servers, and network devices. This role ensures secure, resilient, and uninterrupted service delivery through careful planning, dependency analysis, execution, validation, and documentation of network changes in complex on-premises, cloud, or hybrid environments.</p> <h4>Key responsibilities</h4> <ul> <li>Conduct a comprehensive assessment of all servers, applications, databases, and network devices currently using public IP addresses.</li> <li>Develop a detailed IP migration plan covering timelines, phased execution, backup strategies, and service rollback procedures when required.</li> <li>Perform application and service dependency analysis to identify and mitigate the impact of IP address migration on interconnected systems.</li> <li>Design and allocate new private IP address ranges, ensuring full compatibility with the existing network architecture and infrastructure standards.</li> <li>Execute the migration from public to private IP addresses in a secure and controlled manner, while maintaining continuous operation of business-critical applications and services.</li> <li>Coordinate with security, systems, application, and operations teams to align firewall rules, routing, NAT, DNS, and access controls with the new private addressing model.</li> <li>Perform post-migration validation and testing to confirm service availability, performance, and network stability.</li> <li>Prepare and maintain comprehensive documentation for all migration phases, including implemented changes, encountered issues, root causes, and applied solutions.</li> <li>Assess and analyze all DNS records to identify unused, obsolete, or outdated entries.</li> <li>Classify DNS records based on criticality, activity level, and operational validity.</li> <li>Remove or update invalid, obsolete, or unnecessary DNS entries in accordance with approved change procedures.</li> <li>Ensure that DNS cleanup activities do not impact applications, services, or end users.</li> <li>Establish periodic review procedures to maintain the accuracy and health of DNS records on an ongoing basis.</li> <li>Document all DNS review, cleanup activities, and applied changes for audit, compliance, and operational reference.</li> </ul> <h4>Requirements</h4> <h4>Required technical skills & experience</h4> <ul> <li>Strong expertise in enterprise network design, IP addressing (IPv4/IPv6), subnetting, and routing protocols.</li> <li>Hands-on experience with IP address migration projects in large-scale environments (on-prem, cloud, or hybrid).</li> <li>Solid knowledge of firewalls, load balancers, DNS, NAT, VPNs, and network security controls.</li> <li>Experience working with high-availability and mission-critical environments, ensuring zero or minimal downtime.</li> <li>Ability to analyze complex application-to-network dependencies.</li> <li>Familiarity with change management, rollback planning, and disaster recovery practices.</li> </ul> <h4>Soft skills & professional competencies</h4> <ul> <li>Strong analytical and problem-solving skills</li> <li>Excellent documentation and technical reporting capabilities</li> <li>Ability to work under pressure and manage high-risk infrastructure changes</li> <li>Effective communication with technical and non-technical stakeholders</li> </ul> <h4>Education & certifications (preferred)</h4> <ul> <li>Bachelor’s degree in computer science, information technology, or a related field</li> <li>Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, Infoblox technical certifications or equivalent are highly preferred.</li> </ul></p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic and experienced Senior AI Engineer to join our innovative team focused on Evaluation &amp; Agent Harness. This is an exceptional opportunity for a talented individual who is passionate about artificial intelligence and its applications in real-world scenarios. As a Senior AI Engineer, you will play a pivotal role in designing and implementing cutting-edge AI solutions that drive efficiency and enhance decision-making processes within our organization.</p><p>In this role, you will collaborate closely with cross-functional teams, leveraging your expertise to influence strategic initiatives and contribute to the development of AI-driven products. You will be responsible for leading projects from conception to execution, ensuring that our AI systems meet the highest standards of performance and reliability. We prioritize a culture of continuous learning and professional development, providing numerous opportunities for training and mentorship to help you grow your skills and advance your career.</p><p>As a leader in the field, you will have the chance to shape our technology vision and drive innovations that will impact our industry. Your work will not only contribute to the success of our company but also to the broader AI community. We value diversity and encourage a collaborative environment where every team member's input is appreciated. Join us in pushing the boundaries of what AI can achieve!</p><ol><li><b>Responsibilities:</b>Design and develop advanced AI algorithms for evaluation and agent harness applications, utilizing programming languages such as Python and frameworks like TensorFlow to ensure optimal performance and scalability.</li><li>Lead AI projects by collaborating with data scientists and software engineers, ensuring that solutions are integrated seamlessly into existing systems and meet business objectives.</li><li>Conduct thorough research on the latest AI technologies and methodologies, applying findings to improve current systems and maintain a competitive edge in the market.</li><li>Oversee the deployment of AI models, ensuring they are robust and reliable, while also monitoring their performance and making necessary adjustments to enhance efficiency.</li><li>Mentor junior engineers and interns, providing guidance and support in their development while fostering a culture of innovation and knowledge sharing within the team.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical specifications, ensuring that AI solutions align with business needs and user expectations.</li><li>Implement best practices in AI development, including code reviews and testing protocols, to maintain high-quality standards and reduce technical debt.</li><li>Analyze large datasets to extract meaningful insights that inform AI model training and evaluation, utilizing tools such as SQL and data visualization software.</li><li>Present findings and project updates to senior management, articulating the strategic impact of AI initiatives and their alignment with company goals.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in programming languages such as Python, Java, or C++ is essential for developing AI algorithms.</li><li>Strong understanding of machine learning frameworks like TensorFlow or PyTorch to implement AI solutions effectively.</li><li>Experience with data analysis tools and techniques, enabling the extraction of insights from complex datasets.</li><li>Excellent problem-solving skills to troubleshoot and optimize AI models for better performance.</li><li>Strong communication skills to articulate technical concepts to non-technical stakeholders.</li><li>Ability to work collaboratively in a team environment, fostering a culture of innovation and knowledge sharing.</li><li>Experience with cloud platforms such as AWS or Azure for deploying AI applications and managing resources effectively.</li></ul></div>

<p><h4>About Lucidya</h4> <p>Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <h4>Why this role matters</h4> <p>At Lucidya, we are building products that help some of the region's most recognizable brands understand and engage with their customers at scale. As our platform grows, so does the complexity of the problems we solve.</p> <p>Great product ideas are easy. Turning them into products that customers actually use, engineers can confidently build, and the business can successfully launch is much harder.</p> <p>That's where this role comes in.</p> <p>As a Product Owner, you'll sit at the center of product delivery. You'll be responsible for turning customer problems, product strategy, and business priorities into clear, actionable work that engineering and design teams can execute with confidence.</p> <p>Your impact won't be measured by how many Jira tickets you create. It will be measured by how effectively you help the team build the right things, reduce delivery friction, avoid costly rework, and deliver meaningful value to customers faster.</p> <p>You'll work closely with Product Managers, Designers, Engineers, QA, and customer-facing teams to ensure everyone understands the problem we're solving, why it matters, and what success looks like.</p> <p>If you enjoy bringing structure to ambiguity, asking great questions, and helping teams move faster without sacrificing quality, you'll thrive here.</p> <h4>What you'll do</h4> <li>Create clarity where others see complexity</li> <p>You'll take customer feedback, business requests, product strategy, and technical requirements and transform them into clear user stories, acceptance criteria, workflows, and requirements that teams can confidently build from.</p> <li>Own squad readiness</li> <p>You'll make sure backlog items are ready before they enter development. Engineers shouldn't be discovering major requirements halfway through a sprint. You'll ensure the team has the context, detail, and alignment needed to deliver predictably.</p> <li>Help the team build the right things</li> <p>You'll partner closely with Product Managers to break large initiatives into smaller, valuable releases that allow us to learn quickly and deliver customer value faster.</p> <li>Drive productive collaboration</li> <p>You'll act as the bridge between product, design, engineering, QA, and customer-facing teams, ensuring everyone is aligned on priorities, scope, dependencies, and expected outcomes.</p> <li>Challenge unclear thinking</li> <p>When requirements are vague, assumptions are risky, or priorities don't make sense, you'll ask the hard questions. Respectfully, but confidently.</p> <li>Reduce delivery friction</li> <p>You'll identify risks, dependencies, and gaps before they become problems. Your goal is to help the team spend less time clarifying work and more time delivering value.</p> <li>Protect quality and customer experience</li> <p>You'll think beyond the happy path by considering edge cases, permissions, error handling, workflows, and usability before features reach customers.</p> <li>Support successful launches</li> <p>You'll help ensure internal teams understand what is being released, how it works, and what customers should expect through clear release notes, documentation, and enablement materials.</p> <h4>Requirements</h4> <h4>Who you are</h4> <li>You bring structure without creating bureaucracy</li> <p>You love organization, but you know process should help teams move faster, not slow them down.</p> <li>You care about outcomes, not ticket completion</li> <p>Closing a story isn't success. Solving a customer problem is.</p> <li>You ask great questions</li> <p>You naturally challenge assumptions, uncover hidden requirements, and identify risks before they become expensive mistakes.</p> <li>You communicate clearly</li> <p>You can explain a complex technical requirement to a designer, a customer problem to an engineer, and a product decision to a stakeholder without creating confusion.</p> <li>You thrive in cross-functional environments</li> <p>You enjoy working closely with engineers, designers, QA, Product Managers, and customer-facing teams to solve problems collaboratively.</p> <li>You have strong product delivery experience</li> <p>You have at least 3 years of experience as a Product Owner, Business Analyst, Associate Product Manager, or a similar role where you've owned requirements, backlog management, and delivery readiness.</p> <li>You're comfortable with technical concepts</li> <p>You don't need to write code, but you're comfortable discussing APIs, integrations, data models, permissions, workflows, and platform behavior with engineering teams.</p> <li>You're comfortable with ambiguity</li> <p>You won't always receive perfect requirements or complete information. You're able to create clarity and move things forward without waiting for every answer.</p> <p>You'll likely stand out if you have experience with:</p> <li>B2B SaaS products</li> <li>Customer experience (CX) platforms</li> <li>Social listening or customer engagement tools</li> <li>CRM, CDP, analytics, or workflow products</li> <li>AI-powered products and automation</li> <li>Arabic-first or MENA-focused products</li> <li>Product analytics and adoption metrics</li> <h4>What success looks like</h4> <p>Within your first few months:</p> <li>Backlog items enter development with significantly fewer unanswered questions.</li> <li>Sprint planning becomes more predictable because work is properly prepared and understood.</li> <li>Engineers spend less time seeking clarification and more time building.</li> <li>Rework decreases because requirements, edge cases, and acceptance criteria are defined upfront.</li> <li>Stakeholders trust delivery updates because expectations, trade-offs, and risks are communicated clearly.</li> <li>Product releases are smoother because internal teams are prepared and aligned.</li> <li>Most importantly, customers receive better products because the team consistently understands the problem before building the solution.</li> <h4>What the hiring process will look like</h4> <li>Intro call with TA</li> <li>Interview with HM</li> <li>Case study</li> <li>Presentation interview</li> <li>Culture fit / offer</li> <p>At Lucidya, we care deeply about ownership, curiosity, speed, and continuous improvement. We look for people who challenge ideas respectfully, communicate openly, and genuinely care about building products that solve real customer problems.</p> <p>If that sounds like the environment where you do your best work, we'd love to meet you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot, and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.</p> <p>Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.</p> <p>Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TVs and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.</p> <p>Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>About Octopus by RTG</h4> <p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p> <h4>Job overview</h4> <p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p> <h4>Key responsibilities</h4> <p><strong>App marketing & campaign management (40%)</strong><br> Execute campaigns across the mobile application.<br> Manage offer builds, push notifications, in-app content, and delivery channel activations.</p> <p><strong>CRM & lifecycle marketing (25%)</strong><br> Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br> Manage CRM agency relationships from briefing through execution and performance review.</p> <p><strong>Loyalty program management (20%)</strong><br> Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br> Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p> <p><strong>Data & reporting (15%)</strong><br> Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br> Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br> Prepare monthly leadership reports, including Excel-based reporting where required.<br> Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p> <p><strong>Vendor & stakeholder management</strong><br> Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br> Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p> <h4>Requirements</h4> <ul> <li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li> <li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li> <li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li> <li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li> <li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li> <li>Experience planning and executing customer engagement and loyalty initiatives.</li> <li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li> <li>Experience analyzing transactional, CRM, and customer behavior data.</li> <li>Experience with Google Analytics 4 (GA4).</li> <li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li> <li>Ability to perform campaign performance analysis and measure incremental sales impact.</li> <li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li> <li>Experience managing external vendors and agency partners.</li> <li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li> </ul></p><p></p>

<p><h4>About Octopus by RTG</h4> <p>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.</p> <h4>Job overview</h4> <p>The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders.</p> <h4>Key responsibilities</h4> <p><strong>App marketing & campaign management (40%)</strong><br> Execute campaigns across the mobile application.<br> Manage offer builds, push notifications, in-app content, and delivery channel activations.</p> <p><strong>CRM & lifecycle marketing (25%)</strong><br> Develop automated CRM programs across onboarding, engagement, retention, and reactivation.<br> Manage CRM agency relationships from briefing through execution and performance review.</p> <p><strong>Loyalty program management (20%)</strong><br> Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies.<br> Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates.</p> <p><strong>Data & reporting (15%)</strong><br> Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports.<br> Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling.<br> Prepare monthly leadership reports, including Excel-based reporting where required.<br> Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects.</p> <p><strong>Vendor & stakeholder management</strong><br> Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers.<br> Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams.</p> <h4>Requirements</h4> <ul> <li>Experience in digital marketing, CRM, loyalty programs, or customer engagement.</li> <li>Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations.</li> <li>Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation.</li> <li>Experience working with CRM agencies and managing campaign execution and performance reviews.</li> <li>Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns.</li> <li>Experience planning and executing customer engagement and loyalty initiatives.</li> <li>Strong SQL skills with experience working on large datasets (BigQuery preferred).</li> <li>Experience analyzing transactional, CRM, and customer behavior data.</li> <li>Experience with Google Analytics 4 (GA4).</li> <li>Experience building dashboards and reports using tools such as Looker Studio and Python.</li> <li>Ability to perform campaign performance analysis and measure incremental sales impact.</li> <li>Experience working with control groups, baseline analysis, and campaign measurement methodologies.</li> <li>Experience managing external vendors and agency partners.</li> <li>Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are looking for a skilled microservices developer to join our team. In this role, you will design, develop, and maintain scalable microservices-based applications, build secure and high-performance backend services, and collaborate with cross-functional teams to deliver reliable enterprise solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Design, develop, and maintain microservices-based applications using modern software architecture principles.</li> <li>Build and maintain RESTful APIs and backend services for internal and external applications.</li> <li>Implement communication between services using REST APIs, messaging queues, or event-driven architectures.</li> <li>Ensure the scalability, resilience, performance, and availability of microservices.</li> <li>Collaborate with front-end developers, DevOps engineers, and solution architects to deliver end-to-end solutions.</li> <li>Implement security best practices, including authentication, authorization, and data protection.</li> <li>Participate in code reviews and maintain high coding standards and software development best practices.</li> <li>Troubleshoot and resolve production issues related to microservices and system integrations.</li> <li>Support CI/CD pipelines and containerized deployments to ensure efficient software delivery.</li> <li>Stay up to date with emerging technologies and contribute to continuous improvement initiatives.</li> </ul> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Timely delivery of microservices features and project milestones.</li> <li>High system uptime and service reliability.</li> <li>API performance and response times.</li> <li>Reduction in system integration issues.</li> <li>Code quality and low defect rates.</li> <li>Successful deployment and release cycle effectiveness.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are looking for a skilled microservices developer to join our team. In this role, you will design, develop, and maintain scalable microservices-based applications, build secure and high-performance backend services, and collaborate with cross-functional teams to deliver reliable enterprise solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Design, develop, and maintain microservices-based applications using modern software architecture principles.</li> <li>Build and maintain RESTful APIs and backend services for internal and external applications.</li> <li>Implement communication between services using REST APIs, messaging queues, or event-driven architectures.</li> <li>Ensure the scalability, resilience, performance, and availability of microservices.</li> <li>Collaborate with front-end developers, DevOps engineers, and solution architects to deliver end-to-end solutions.</li> <li>Implement security best practices, including authentication, authorization, and data protection.</li> <li>Participate in code reviews and maintain high coding standards and software development best practices.</li> <li>Troubleshoot and resolve production issues related to microservices and system integrations.</li> <li>Support CI/CD pipelines and containerized deployments to ensure efficient software delivery.</li> <li>Stay up to date with emerging technologies and contribute to continuous improvement initiatives.</li> </ul> <h4>Key performance indicators (KPIs)</h4> <ul> <li>Timely delivery of microservices features and project milestones.</li> <li>High system uptime and service reliability.</li> <li>API performance and response times.</li> <li>Reduction in system integration issues.</li> <li>Code quality and low defect rates.</li> <li>Successful deployment and release cycle effectiveness.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><b><u><span>About the Job</span></u></b></span><br></span><p><span>As a </span><b><span>Senior Performance Engineer </span></b><span> at Aspire, you will design, execute, and analyze performance tests to ensure applications can handle expected workloads and meet performance, scalability, and reliability requirements. You will be an integral part of our company’s product development process. Our ideal candidate will be responsible for identifying performance bottlenecks, analyzing system behavior under different workloads, and ensuring applications meet client performance expectations before production releases.</span><br></p><br><span><span><u>What You Will Do</u></span></span><br><ul><li><span>Review and comprehend User Stories, technical requirements, and performance requirements for the assigned projects.</span><br></li><li><span>Work with development, QA, infrastructure, and business teams to understand application architecture and identify performance testing requirements.</span><br></li><li><span>Define performance testing strategies, scenarios, workloads, and acceptance criteria based on business and technical requirements.</span><br></li><li><span>Design, develop, execute, and maintain performance test scripts and scenarios using Tricentis NeoLoad or similar performance testing tools.</span><br></li><li><span>Perform different types of performance testing, including load, stress, endurance, scalability, and volume testing.</span><br></li><li><span>Analyze performance test results and identify bottlenecks related to application, database, API, infrastructure, or network performance.</span><br></li><li><span>Monitor system behavior and key performance indicators during test execution.</span><br></li><li><span>Collaborate with development and technical teams to investigate performance issues and support root-cause analysis.</span><br></li><li><span>Prepare performance test reports and provide clear findings, recommendations, and improvement areas to the client.</span><br></li><li><span>Ensure performance testing is completed within the agreed timelines and project requirements.</span><br></li><li><span>Develop and maintain performance testing plans and support performance validation before production releases.</span><br></li><li><span>Continuously improve performance testing processes, tools, and methodologies.</span><br></li></ul><span><span><u>What You Will Need</u></span></span><br><ul><li><span>Bachelor’s Degree in Computer Science, Software Engineering, or a similar field.</span><br></li><li><span>Minimum of 4 years of experience in software testing, with significant hands-on experience in performance testing.</span><br></li><li><span>Strong hands-on experience with performance testing tools, preferably Tricentis NeoLoad.</span><br></li><li><span>Experience designing and executing load, stress, endurance, scalability, and volume tests.</span><br></li><li><span>Strong understanding of performance testing concepts, workload modelling, test planning, and performance analysis.</span><br></li><li><span>Experience with Web and API performance testing.</span><br></li><li><span>Strong understanding of REST APIs and HTTP protocols.</span><br></li><li><span>Experience analyzing performance test results and identifying application and infrastructure bottlenecks.</span><br></li><li><span>Experience with database performance testing and SQL is preferred.</span><br></li><li><span>Experience with monitoring and performance analysis tools is preferred.</span><br></li><li><span>Ability to understand and analyze complex software requirements and technical specifications.</span><br></li><li><span>Experience working in Agile/Scrum environments.</span><br></li><li><span>Strong analytical, troubleshooting, and problem-solving skills.</span><br></li><li><span>Good communication skills and the ability to present technical findings clearly to clients and stakeholders.</span><br></li><li><span>Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar standards.</span><br></li></ul><span><u><span>Why Aspire</span></u></span><br><ul><li><span>Be part of a (Remote is here-to-stay) organization</span><br></li><li><span>Work and learn from great minds</span><br></li><li><span>Explore new opportunities to learn and grow every day by attending technical and nontechnical training</span><br></li><li><span>Get market exposure by working with international tech leaders</span><br></li><li><span>Nursery reimbursement benefit</span><br></li><li><span>Attend virtual and onsite international tech conferences</span><br></li><li><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC</span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The ultimate result of the service is the effective design, coordination, and delivery of Digital Impact programmes and initiatives that strengthen UNRWA’s digital ecosystem and contribute to improved digital skills, innovation, and sustainable digital livelihoods for Palestine refugees. The assignment will result in enhanced programme implementation, strengthened partnerships, and improved monitoring and reporting frameworks, enabling evidence-based decision-making, scalability, and alignment with UNRWA’s Digital Transformation Strategy and organizational priorities.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>Until end of 2027<br> Duties and Responsibilities<br>The Consultant will be responsible for activities described below and assist the Head of IT Partnerships, innovation and Programs Support Section in: a. Digital Impact Programme Management and Coordination • Support the design, coordination, and implementation of Digital Impact programmes and initiatives across UNRWA fields. • Contribute to the development and monitoring of programme workplans, timelines, and deliverables. • Facilitate coordination with internal stakeholders to ensure alignment with Agency priorities and the Digital Transformation Strategy. b. Partnership Development and Stakeholder Engagement • Support the establishment and management of partnerships with private sector, academic institutions, innovation hubs, and development partners. • Assist in preparing concept notes, partnership briefs, and inputs to resource mobilisation efforts. • Facilitate stakeholder engagement and coordination to strengthen the Digital Impact ecosystem. c. Digital Skills, Innovation, and Employment Initiatives • Contribute to the development and implementation of digital skills, upskilling, and innovation programmes targeting Palestine refugees. • Support initiatives related to digital employment, freelancing, entrepreneurship, and emerging technologies. • Assist in identifying opportunities for innovation and integrating appropriate methodologies into programme activities. d. Monitoring, Reporting, and Knowledge Management • Support the development and maintenance of monitoring frameworks, indicators, and reporting tools. • Assist in analysing programme data and preparing progress reports, analytical briefs, and presentations. • Document lessons learned, best practices, and success stories to support evidence-based decision-making. e. Coordination and Team Support • Provide coordination support across HQ and Field Offices to ensure effective programme delivery. • Contribute to knowledge sharing and collaboration within DITID and across departments. f. Other Duties • Perform other related duties as assigned by the supervisor in support of DITID objectives.<br> Qualifications/special skills<br>University degree from accredited educational institution in Digital innovation, information technology, computer science, engineering, business administration, or a related field is desirable. Nature of required experience: o Minimum 6 years of experience of progressively responsible experience in digital innovation, digital skills development, technology for development (T4D), digital livelihoods, youth empowerment, or related areas. o Demonstrated experience in leading and implementing digital skilling, upskilling, innovation, or digital employment programmes. o Proven track record in establishing and managing partnerships with private sector entities, academia, and development organizations. o Experience in curriculum development, training design, monitoring and evaluation, or digital employment facilitation is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman for local candidates with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is until end of 2027, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head of IT Partnerships, innovation and Programs Support Section.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Optimiza is a regional systems integrator and digital transformation consultancy delivering consulting, business, and technology solutions across multiple industries.<br> We help organizations turn technology ambition into practical outcomes, combining advisory expertise with hands-on delivery to solve complex business challenges and support long-term transformation.<br> As a Microsoft Copilot AI Solution Engineer, you will play a central role in helping clients shape how Microsoft Copilot and AI can create measurable value across their business.<br> This role sits at the intersection of solution engineering, advisory, and client engagement, translating emerging AI capabilities into clear, relevant, and commercially meaningful opportunities for enterprise stakeholders.<br> Responsibilities Lead technical discovery sessions and workshops with enterprise clients to understand business challenges and map them to Microsoft Copilot 365 and AI solutions.<br> Design and deliver tailored, scenario-based demonstrations of Microsoft Copilot for Microsoft 365, Power Platform, and Copilot Studio.<br> Architect end-to-end AI solutions incorporating Agentic AI, autonomous agents, and AI automation pipelines for client use cases.<br> Respond to RFPs/RFIs with technically accurate, business-aligned proposals and own technical sections of bids and solution documents.<br> Collaborate with sales to qualify opportunities, develop account strategies, and accelerate deal closure.<br> Provide effort and complexity estimates for implementation scoping.<br> Conduct AI readiness assessments and use case discovery workshops across client industries.<br> Identify, prioritize, and document high-impact AI automation and Copilot use cases with measurable ROI narratives.<br> Translate complex AI capabilities into business value stories for executive and technical stakeholders.<br> Advise clients on Microsoft's AI roadmap and strategic adoption paths.<br> Design and deliver end-user adoption programs for Microsoft Copilot 365, including training, champion programs, and adoption campaigns.<br> Develop adoption metrics frameworks and track utilization and engagement post-deployment.<br> Support clients through change management challenges related to AI tool introduction.<br> Produce presales and enablement content such as solution briefs, capability decks, demo scripts, ROI calculators, use case libraries, and video walkthroughs.<br> Build and maintain reusable demo environment libraries.<br> Contribute to thought leadership through blogs, case studies, and event presentations.<br> Support marketing with technically accurate campaign and event materials.<br> Coach junior presales and sales team members on Microsoft AI and Copilot positioning.<br> Maintain alignment with Microsoft account teams and leverage partner programs, co-sell opportunities, and technical resources.<br> Annual Bonus Class A Health Insurance Training &amp; Development Performance Bonus Experience 4–6 years of experience in presales, solution consulting, or technical sales within the Microsoft ecosystem Demonstrable experience in Copilot 365 presales or implementation — including proof-of-concept delivery and client-facing workshops Proven track record of designing and delivering AI use case consulting engagements — from discovery through business case development Experience designing or contributing to end-user adoption programs for enterprise software or AI tools Eligible to work in Jordan Technical Skills Deep proficiency across the Microsoft 365 suite and Copilot features (M365 Chat, Copilot in Teams, Outlook, Word, Excel, PowerPoint, SharePoint, Loop) Hands-on experience with Microsoft Power Platform: Power Automate, Power Apps, Copilot Studio (formerly Power Virtual Agents) Hands-on, practical experience with Agentic AI and autonomous agent frameworks (Microsoft Copilot Studio, Azure AI Foundry agents, Power Automate AI flows, or equivalent) Working knowledge of Azure AI services (Azure OpenAI, AI Search, Document Intelligence) and how they integrate with M365 environments Familiarity with Microsoft Entra ID, SharePoint governance, and data residency/compliance considerations relevant to Copilot deployments Ability to design AI automation workflows and explain agentic patterns (orchestrator-agent, multi-agent, retrieval-augmented generation) to both technical and non-technical audiences Soft Skills &amp; Personal Attributes Excellent Arabic and English communication skills — written and verbal; ability to present confidently to senior executives and technical teams alike Strong storytelling ability: translating AI complexity into clear business value Preferred Certifications Any relevant AI literacy certifications (e.<br>g., Microsoft AI-900, Azure AI Fundamentals) Microsoft sales/presales accreditations (Copilot for Microsoft 365, Biz Apps) are a strong plus Nice to Have Understanding of Microsoft 365 licensing models (E3/E5, Copilot add-on SKUs, Frontline Worker)</span> </div>