Mechanical Design Engineer Jobs in Jordan
1864 Jobs Found
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Consistently offer professional, friendly and engaging service.<br>
Manage all activity within the marketing department, ensuring all service standards are followed.<br>
Execute marketing plans and programs in conjunction with the Sales department to ensure profit growth.<br>
Oversee all marketing initiatives for the hotel.<br>
Research, analyze and monitor financial, technological, and demographic factors so that market opportunities may be capitalized on.<br>
Plan and oversee the hotel's advertising and promotion activities, including print, electronic, and direct mail.<br>
Communicate with outside advertising agencies on ongoing campaigns.<br>
Recommend pricing strategy for the hotel that will result in the greatest market share.<br>
Work with the Public Relations department and artists to oversee copywriting, design, layout, and the production of promotional materials.<br>
Follow the annual budget and administer that budget in a fiscally responsible manner.<br>
Balance operational, administrative and colleague needs.<br>
Follow departmental policies and procedures.<br>
Follow all safety policies.<br>
Other duties as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Previous senior leadership experience within marketing required.</li>
<li>Computer literate in Microsoft Windows applications and/or relevant computer applications required.</li>
<li>University or college degree in a related discipline required.</li>
<li>Excellent communication skills, both written and verbal, required.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Highly responsible and reliable.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
</ul></p><p></p>
<p>Assistant Manager, Forensic & Integrity Services Successful organizations depend on their reputation for keeping promises, respecting laws and behaving ethically to maintain stakeholder trust. EY Forensic & Integrity Services professionals help organizations protect and restore enterprise and financial reputation. We assist companies and their legal counsel to investigate facts, resolve disputes and manage regulatory challenges. We put integrity at the heart of compliance programs to help better manage ethical and reputational risks. Embracing integrity means doing what you say you will do, with unerring commitment. This can make it easier to attract and retain talented people and harness their skills to grow your business. A foundation built on integrity is critical because today s talent values purpose-driven organizations. It can also help you develop stronger partnerships with suppliers and work more effectively with employees, investors, regulators and influencers. Our integrated approach ranges from enhancements in areas of perceived weakness or issues including governance, controls, culture and data insights to full organizational design and structural implementation.</p><p>The opportunity A position has arisen for a Assistant Manager to join the business, supporting the MENA Forensics team in compliance and risk assessments, as well as other forensic projects. This is an ideal opportunity to develop you career in the consulting space, to work on a diverse portfolio of projects, gaining exposure to a fast paced market with evolving challenges and opportunities and to support the development of junior team members.</p><p>Your key responsibilities In this role you will need to manage and provide oversite on services related regulatory compliance, FCC, corporate governance, enterprise risk management and internal controls for our clients. Assisting clients in setting up anti-fraud units through designing the governance framework and developing the required policies and procedures will also be essential, as will building the structure of the unit. You ll need to collaborate with the client s operational risk management team to comprehend, develop and perform key risk indicators and reporting. You ll package overall project findings into clear, concise, high-quality work products and act as a subject matter expert, leveraging knowledge and experience to shape services to client problems. Driving improvements in business processes, you ll serve as a role model for quality and risk management and make sure that project teams understand and comply with our Q&RM guidelines.</p><p><strong>Desired Candidate Profile</strong></p><p>To qualify for the role, you must have A bachelor s degree in a related field A minimum of three years of relevant financial crime compliance (AML / CFT, sanctions, anti-bribery, corruption and fraud) risk management, compliance experience in banking and / or in a public accounting firm Strong understanding of expectations of regulators and international organisations such as FATF Knowledge of the global risk and regulatory environment, especially developments in the FCC space Industry related certification, e.g., CAMS or ICA diploma in AML Ideally, you ll also have Working experience in the MENA region Post graduate qualifications in AML / CFT or professional/technical qualifications in risk management Experience working in this region</p>
<h2><br></h2>
<h2>Audit and Assurance - Accounting and Reporting Advisory (ARA) - Experienced Associate/Senior</h2>
<p>In your role as an Accounting and Reporting Advisory (ARA) - Experienced Associate/Senior, you will participate in client proposals and oversee day-to-day operations of engagements. You ll closely work with the team to tackle accounting, reporting and operational issues. You will leverage your various skillsets to be an agile contributor to the practice, and you will demonstrate and develop your capabilities in the following areas:</p>
<h3>Key responsibilities:</h3>
<ul>
<li>Provide exceptional and timely client service, deliver high quality work and foster lasting client relationships.</li>
<li>Must possess a solid knowledge of IFRS and be able to conduct in-depth research on complex matters and apply critical thinking to provide clients with robust solutions.</li>
<li>Actively contribute to the delivery of accounting advisory projects through performing research around:</li>
<ul>
<li>Complex accounting advice on abnormal transactions or acquisitions in accordance with IFRS.</li>
<li>Financial statements and accounting policies review.</li>
<li>IFRS impact assessment.</li>
</ul>
<li>Coordinating closely with the engagement managers to assist in the execution of account strategies.</li>
<li>Actively engage in discussions with the engagement managers to share insights on prospective client needs based on research on the client's background and current industry trends.</li>
<li>Ensure the clients' successful delivery of service offerings, by supporting the planning and execution of various projects.</li>
<li>Building and maintaining productive, positive, and professional relationships with client staff and colleagues.</li>
<li>Assist clients with internal controls related matter, including design, implementation, testing and remediation.</li>
<li>Demonstrates ability to apply AI in an audit context to improve efficiency and quality (e.g., relevant use cases), including prompt engineering fundamentals and structured problem-solving.</li>
<li>Exercises professional scepticism when using AI-generated outputs validates accuracy, completeness, and appropriateness before use in audit documentation/workpapers.</li>
<li>Understands responsible AI expectations in professional services, including governance/risk considerations, confidentiality and data integrity, and use of firm-approved AI tools (including Deloitte-specific tools where applicable).</li>
</ul>
<h3>Leadership capabilities:</h3>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications:</h3>
<ul>
<li>Degree in Accounting or related field.</li>
<li>5+ years of experience in public auditing and accounting, preferably with one of the big four.</li>
<li>Experience working on technical accounting advisory engagements is desired.</li>
<li>Experience of report writing is desired.</li>
<li>Demonstrated leadership, problem solving, and strong verbal and written communication skills.</li>
<li>Ability to prioritize tasks and work on multiple assignments.</li>
<li>Ability to work both independently and as part of a team with professionals at all levels.</li>
<li>International accounting qualification is desired: CA, ACCA, or CPA. Preferably CA.</li>
<li>Fluent in English (Reading, Speaking and Writing).</li>
<li>Preference will be given to Bilingual candidates (Arabic/English).</li>
</ul>
<p>At INGOT, we believe in building high-performing teams where everyone is in the right seat not just filling a role, but thriving in it. Our approach emphasizes in getting the right people in the right positions to drive business growth and success. Here s what that means for YOU: You ll excel at what you do because you re in a role that aligns with your skills and passions You ll be aligned with our core values - High Ethics, Commitment and Innovation we re looking for team members who get it, want it, and have the capacity to do it We want you to thrive in an environment where your contributions matter, and you can make an impact on our mission. If you re a high-energy, results-driven professional who s ready to take on a role that matches your expertise and values, we d love to connect! Check out the details below and see if this is the right fit for you. Purpose of Role/Summary: The PHP Laravel Developer will be responsible for designing, implementing, and maintaining back-end solutions that power web-based platforms (websites, CRM systems) and mobile applications. You will develop APIs, manage data flows, and collaborate closely with front-end teams to ensure seamless integration and high-performing applications. This role requires a hands-on developer with strong technical expertise in Laravel and PHP, combined with a passion for clean code, scalability, and performance. You will troubleshoot and optimize applications, maintain databases, and contribute to delivering innovative and user-centric solutions within an Agile environment. Main Activities and Responsibilities: Develop, document, and maintain advanced web-based applications and backend systems Build innovative, secure, and scalable solutions in collaboration with UX and front-end teams Prepare, integrate, and maintain APIs and ensure effective communication between systems Troubleshoot, debug, and optimize applications for speed, security, and scalability Participate actively in the application lifecycle, from concept to deployment and maintenance Test and maintain core product software and databases to ensure strong optimization and reliability Collaborate in Agile ceremonies (sprint planning, stand-ups, retrospectives) to ensure timely and effective delivery Write clean, maintainable, and well-structured code following best practices Contribute to process improvements and advocate for best coding standards Perform other duties relevant to the role as assigned</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, coding bootcamp, or equivalent professional experience</li><li>5+ years of hands-on experience as a PHP Laravel developer.</li><li>Strong knowledge of Object-Oriented Programming (OOP) and software design principles.</li><li>Proficiency in building and consuming RESTful APIs.</li><li>Strong experience with relational and non-relational databases (MySQL, PostgreSQL, NoSQL).</li><li>Familiarity with Agile development methodologies (Scrum, Kanban).</li><li>Practical knowledge of JavaScript, HTML5, Node.js, and jQuery.</li><li>Experience with Laravel, PHP, API integration, and unit testing.</li><li>Strong analytical, time management, and problem-solving skills.</li><li>Passion for clean code, performance optimization, and continuous improvement.</li><li>Knowledge of MetaTrader 4/5 platforms and APIs is a plus.</li></ul>
<p><b>JOB PURPOSE</b></p><p>- Monitor and review the monthly closing activities of all entities, including the accounting treatment of gross profit, analysis of production and cost variances, and preparation of summary reports. Highlight any abnormal cases or values.</p><p>- Prepare the calculation of product gross profit margins across the Group and compare them with last year and other relevant periods, including standard vs. actual cost analysis.</p><p>- Provide the Group with consolidated cost data for each budgeting and forecasting cycle.</p><p>- Update monthly reporting templates (Power BI) by extracting raw data from various systems and reports and generating preliminary results.</p><p>- Develop new report and dashboard models (Power BI) and update existing dashboards as required.</p><p>- Review PURP solution results monthly to ensure the accuracy of Hikma Group s financial statements.</p><p>- Prepare and calculate group-level product costing and profitability and contribute to the consolidation of Hikma Group s financial results, including monthly analytical reporting.</p><p><b>KEY ACCOUNTABILITIES</b></p><p>- Monitor, analyze, and review entities monthly closing activities, including the accounting treatment of COGS and gross profit. Analyze production and cost variances, underapplied overhead, and coordinate with entities on annual standard overhead rate calculations and other costing-related tasks.</p><p>- Validate and review the PURP solution results each month-end and submit the finalized outcomes.</p><p>- Collaborate with planning teams across all sites to compute and maintain consolidated standard cost data for budgeting and forecasting cycles.</p><p>- Update monthly report templates (Power BI) by extracting raw data from various systems and reports and generate preliminary results.</p><p>- Design and prepare new Power BI dashboards and report models, and update existing dashboards as needed.</p><p>- Perform costing audits for entities as required.</p><p>- Conduct cost and profitability calculations and analysis for Hikma products at group level.</p><p>- Monthly to check consolidated results up to gross profit including preparation and analytical review.</p><p>- Prepare consolidated product cost calculations as needed.</p><p>- Support entities and the IT SAP team by providing guidance and system support for projects or issues related to SAP Costing and the FIEX financial control modules.</p><p>- Perform any additional tasks assigned as part of daily operations.</p><p><strong>Desired Candidate Profile</strong></p><p><b>QUALIFICATIONS</b></p><p>Minimum: Bachelor s degree in Business with concentration in Finance or Accounting related fields.</p><p>Preferred: Preferably a CMA/CPA holder.</p><p><b>EXPERIENCE</b></p><p>Minimum: 2-5 years of experience in costing and financial reporting fields, intermediate technical SAP experience for a manufacturing company.</p><p>Preferred: Experience with Excel Power Query or Power BI or similar system is highly valuated.</p><p>SKILLS</p><p>Strong analytical, financial modelling, and reporting skills (Advanced user of Excel).</p><p>Ability to develop strategic relationships with business partners and feel comfortable handling large volumes of complex data and presenting findings to senior management</p><p>Professional verbal and written communication with an ability to work effectively and cross-functionally with all levels of the organization in both finance and operations.</p><p>Ability to digest large quantities of data to build financial and management reports combined with strong attention to detail.</p><p>Demonstrated ability to handle sensitive and confidential information.</p>
<p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Marketing Sales</p>
<p><strong>Scope of Work – Youth Grow Activity (YGA)</strong></p>
<h1>Senior Communications Strategy Consultant<span dir="RTL"> - </span>Ministry of Youth</h1>
<h1>About Youth Grow Activity</h1>
<p>Youth Grow Activity (YGA) is a U.S. Government-funded project working with national partners in Jordan to help youth aged 10-29 build practical skills and connect to income opportunities, leading to stable communities in Jordan by supporting lawful work, productive routines, and positive engagement for the youth themselves.</p>
<h1>Background</h1>
<p>Ministry of Youth Centers represent one of the most geographically distributed public interfaces between the GOJ and its youth population. When these centers function effectively, visibly, and consistently, they serve as trusted anchors and safe spaces for structured engagement, skill development, and constructive participation. To help MOY realize the full potential of its youth centers, YGA operates as a technical and advisory partner to the MOY, working closely with its technical and operational directorates to strengthen program design, refine delivery mechanisms, enhance monitoring and performance frameworks, and support strategic communication. In collaboration with MOY, YGA provides a wide range of programs that span sports, arts, music, and upskilling programs. Youth centers serve as the primary venues for these activities.</p>
<p> </p>
<p>Following a registration campaign in the first quarter of 2026, YGA seeks to engage a Senior Communications Strategy Consultant to lead and oversee the Ministry of Youth’s year-round communications strategy. The consultant will guide the overall strategic direction of MOY’s communications, ensuring that all campaigns, content, and outreach activities are coherent, impactful, and aligned with MOY’s priorities and YGA’s objectives.</p>
<h1>Purpose of the Assignment</h1>
<p>The Senior Communications Strategy Consultant will serve as the strategic lead for MOY’s communications engagement, responsible for developing and steering the overall communications framework, guiding content direction, and ensuring quality and consistency across all campaign activities. The consultant will develop and execute an integrated communications plan for Youth Centers, enhancing their image among youth and the broader community, and promoting training programs. The consultant will provide senior-level advisory support to MOY and will oversee the work of other Communications Consultants to ensure all outputs align with the agreed strategy.</p>
<h1>Key Responsibilities</h1>
<h2>Communications Strategy Development</h2>
<ul>
<li>Develop a comprehensive, year-round Ministry of Youth Communications Strategy that aligns with MOY’s priorities and YGA’s objectives for youth engagement and program visibility.</li>
<li>Define strategic communications priorities, key messages, and target audience frameworks for each major program type and registration period.</li>
<li>Establish the overarching campaign framework, including thematic direction, messaging pillars, and channel strategy across Facebook, Instagram, and other relevant platforms.</li>
<li>Develop a campaign calendar and communications roadmap for the full period of performance, in coordination with MOY’s Media and Communications Manager.</li>
<li>Conduct a comprehensive analysis of the current media status of Youth Centers to inform strategy development.</li>
<li>Develop communications’ Key Performance Indicators (KPIs) aligned with MOY expected outcomes, including reach targets, youth registration numbers, and social media engagement rates.</li>
</ul>
<h2>Branding and Messaging Guidelines</h2>
<ul>
<li>Develop and document a messaging guidelines framework, ensuring all communications are youth-friendly, culturally appropriate, and consistent with MOY’s visual identity.</li>
<li>Establish campaign visual identity direction and content tone guidelines for use by the Communications Consultant.</li>
<li>Develop a unified media messaging guide for Youth Centers to ensure consistent messaging across the Kingdom.</li>
<li>Ensure all content and campaigns funded by USG appropriately display USG and MOY logos and comply with U.S. Government marking and branding requirements.</li>
</ul>
<h2>Content Planning and Production</h2>
<ul>
<li>Prepare a detailed Content Plan covering social media platforms, traditional media (television, radio, press), and visual content production (short videos, success stories).</li>
<li>Develop a plan for managing Youth Centers’ digital accounts and improving audience engagement.</li>
<li>Develop detailed media campaign plans for each major campaign period.</li>
</ul>
<h2>Strategic Advisory and Quality Oversight</h2>
<ul>
<li>Serve as the primary strategic reference point for the other Communications Consultant throughout the period of performance.</li>
<li>Review and approve monthly content calendars, campaign concepts, and key creative outputs before submission to MOY for final approval.</li>
<li>Provide strategic direction and feedback on content quality, messaging relevance, and campaign effectiveness on an ongoing basis.</li>
<li>Advise on social media strategy, including targeting approach, audience segmentation, and budget allocation recommendations.</li>
</ul>
<h2>Capacity Building</h2>
<ul>
<li>Provide capacity building support and training to MOY media staff (heads of media departments at the Ministry) on implementing the communications plan and managing digital accounts effectively.</li>
</ul>
<h2>Stakeholder Coordination</h2>
<ul>
<li>Participate in strategic alignment meetings with YGA, MOY, and other Communications Consultants as needed.</li>
<li>Liaise with MOY’s Media and Communications Manager and YGA’s Communications Officer to ensure strategic alignment and timely approvals.</li>
<li>Provide guidance on approval workflows and coordinate timelines to ensure the content approval process is respected.</li>
</ul>
<h2>Monitoring, Evaluation, and Reporting</h2>
<ul>
<li>Conduct quarterly strategic reviews to assess overall campaign performance, adjust priorities, and recommend course corrections as needed.</li>
<li>Submit a final strategic summary report at the end of the engagement, covering key achievements, lessons learned, and recommendations for future communications activities. The report shall measure performance against agreed benchmarks including reach targets, youth registration numbers, engagement rates, and number of media appearances, as defined by MOY at the start of the assignment.</li>
</ul>
<h1>Deliverables</h1>
<h1>·Current situation analysis report</h1>
<h1>·Integrated communications plan</h1>
<h1>·Content plan (3–6 months)</h1>
<h1>·Media messaging guide</h1>
<h1>·Detailed media campaign plan</h1>
<h1>·Capacity building/training of MOY media staff</h1>
<h1>·Quarterly performance reviews</h1>
<h1>·Performance evaluation and impact report</h1>
<h1>·Perform any additional tasks as requested by the Media and Communication Directorate at MOY</h1>
<p> </p>
<h1>Level of Effort </h1>
<p> </p>
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<tbody>
<tr>
<td >
<p><strong>Assignment</strong></p>
</td>
<td >
<p><strong>Period of Performance</strong></p>
</td>
<td >
<p><strong>Level of Effort</strong></p>
</td>
</tr>
<tr>
<td >
<p>Senior Communications Strategy Consultant</p>
</td>
<td >
<p>6 months</p>
</td>
<td >
<p>This is a full-time assignment.</p>
<p> </p>
</td>
</tr>
</tbody>
</table>
<h1>Required Qualifications</h1>
<ul>
<li>Minimum 5-7 years of professional experience in communications strategy, marketing, or public affairs, with a demonstrated track record of leading large-scale campaigns.</li>
<li>Proven experience developing communications strategies for government entities, development programs, or youth-focused initiatives.</li>
<li>Deep expertise in social media strategy and digital campaign management, including paid social media on Facebook and Instagram.</li>
<li>Strong understanding of youth engagement, cultural nuances, and community communications in the Jordanian context.</li>
<li>Experience designing and executing national media campaigns, including traditional and digital media.</li>
<li>Experience working within USG-funded programs or in coordination with U.S. Government partners, including familiarity with branding and marking requirements, is preferred.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Bachelor’s degree in communications, Marketing, Public Relations, Media, or a related field.</li>
<li>Fluency in Arabic and English.</li>
</ul>
<h1>How to Apply</h1>
<ul>
<li>CV / Resume.</li>
<li>Detailed technical proposal including methodology and work plan.</li>
<li>Statement of approach explaining the applicant’s strategic vision for this assignment.</li>
<li>Work samples specifically related to communications strategy work (e.g., previous communications plans, campaign strategies, or messaging frameworks).</li>
</ul>
<h1>Operational Guidelines</h1>
<ul>
<li>Geographic scope covers youth centers across all governorates of Jordan, with priority given to underserved communities and high-activity centers.</li>
<li>Primary content language is Arabic; English content is required for select programs and materials targeting external audiences.</li>
</ul>
<h1>Supervision and Coordination</h1>
<p>The consultant will work in close coordination and under the technical review of MOY’s Media and Communications Directorate, while reporting to YGA’s team, to ensure all outputs are integrated and aligned with the overall communications strategy.</p>
<p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. </p>
<p>The Humanitarian Partnership Hub (HPH) is an NRC initiative launched in January 2023 as an innovative platform that aims to address the protection and assistance needs of people on the move in the context of North Africa. HPH’s approach relies on the collaboration and partnership with local organisations, host communities, and people on the move themselves. By co-designing and co-implementing with people on the move and local partners, the HPH aims to provide a tailored, localised, and multi-disciplinary response focussed on legal, education and emergency response programming.</p>
<p><strong>1.Role and responsibilities</strong></p>
<p>The ICLA Technical Coordinator supports legal aid partners throughout the project cycle by providing technical oversight, strengthening programme quality and compliance, and supporting partner capacity. The role contributes to legal research and analysis, monitoring, evaluation and learning, donor reporting, risk management, and coordination with internal teams and external stakeholders to ensure effective and high-quality legal aid programming.</p>
<p>The purpose of the ICLA Technical Coordinator position is to provide support on specific technical competences related to programme development. The position has no line management responsibility.</p>
<p> </p>
<p>The following is a brief description of the role.</p>
<p><u>Generic responsibilities</u></p>
<ol>
<li>Adherence to NRC policies, guidance and procedures</li>
<li>Ensure that projects target beneficiaries most in need of protection, explore and asses new and better ways to assist</li>
<li>Promote the rights of IDPs/returnees in line with the advocacy strategy</li>
<li>Contribute with ICLA specific technical competence to the development of ICLA strategy, Micro LogFrame, and Plan of Action</li>
<li>Conduct ICLA specific technical research and document findings and recommendations</li>
<li>Provide ICLA specific technical input to coordination mechanism (e.g. cluster coordination) and working groups</li>
<li>Develop ICLA specific technical indicators and mechanism for M&E</li>
<li>Develop ICLA specific technical guidance, tools and mechanism</li>
<li>Contribute to organisational learning through the provision specific technical analysis, lessons learned and reports</li>
<li>Develop training modules and provide specific technical learning or/and training for partners. </li>
</ol>
<p><u>Specific responsibilities</u></p>
<ol>
<li><strong>Partners PCM:</strong> Lead and coordinate technical support to partners across all PCM phases, including proposal development, implementation, monitoring, and reporting, in alignment with HPH strategy and grant management workflows - in close coordination with grants, partnerships and finance focal points. </li>
<li><strong>Partner technical support: </strong>Provide timely and relevant legal and technical support to partners on issues related to civil documentation, legal status, and housing rights affecting refugees and host communities. </li>
</ol>
<ol>
<li value="3"><strong>Partner technical quality assurance: </strong>Support the development and implementation of technical quality standards, guidance, SOPs and tools for legal aid partners; conduct regular technical reviews of partner case management systems, legal aid methodologies and service delivery approaches, and support partners to address identified quality gaps and development areas. </li>
</ol>
<ol>
<li value="4"><strong>Legal research and analysis: </strong>assist in conducting legal research and producing analysis of laws, regulations and policies, in coordination with the Head of Legal Unit and partners. </li>
</ol>
<ol>
<li value="5"><strong>Partner organisational development: </strong>Contribute to the identification of partner technical capacity needs and support the design, delivery and follow-up of partner capacity sharing plans in coordination with the Head of Legal Unit. </li>
</ol>
<ol>
<li value="6"><strong>Technical reporting and donor compliance:</strong> Review partner narrative reports, case studies, assessments and technical deliverables to feed into donor reporting and ensure quality, consistency and alignment with donor commitments and programme objectives - in close coordination with grants team. </li>
</ol>
<ol>
<li value="7"><strong>Learning and evidence generation: </strong>Support the documentation of promising practices, lessons learned, legal trends and partner innovations, and contribute to regional learning products, guidance notes and external representation opportunities, in coordination with the Head of Legal Unit and MEL team. </li>
</ol>
<ol>
<li value="8"><strong>Monitoring, Evaluation and Learning:</strong> Work closely with the MEL team and partners to ensure legal aid indicators, methodologies and data collection tools are technically sound; support interpretation of legal aid outcomes and contribute to programme learning and adaptive management. </li>
</ol>
<ol>
<li value="9"><strong>Risk management:</strong> Support partners in identifying and mitigating legal aid, protection, confidentiality and data protection risks related to programme implementation and case management, in coordination with the Head of Legal Unit and Risk and Compliance Coordinator. </li>
</ol>
<ol>
<li value="10"><strong>Representation and coordination:</strong> Represent the HPH in relevant legal aid, protection and displacement coordination forums, networks and technical working groups, as delegated by the Head of Legal Aid Unit. </li>
</ol>
<p><u>Critical interfaces</u></p>
<p>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p>
<ul>
<li>Legal aid partners </li>
<li>Head of Legal Aid Unit </li>
<li>HoPSU </li>
<li>Country Manager </li>
<li>Grants Manager </li>
<li>Partnerships Coordinator </li>
<li>MEL Manager and Coordinator </li>
</ul>
<ul>
<li>Finance Manager </li>
</ul>
<ul>
<li>Digital Coordinator </li>
</ul>
<ul>
<li>Legal Coordinator </li>
</ul>
<ul>
<li>Risk and Compliance Coordinator </li>
</ul>
<ul>
<li>ICLA teams in countries of origin. </li>
</ul>
<p>The Legal Coordinator will have no direct line management responsibilities.</p>
<p><strong>2.Competencies</strong></p>
<p> <u>1. Professional competencies </u></p>
<p>These are skills, knowledge and experience that are important for effective performance.</p>
<p><strong>Generic professional competencies for this position</strong>:</p>
<ul>
<li>Bachelor’s degree in law</li>
<li>Minimum 3 years of relevant experience within the legal aid field of expertise</li>
<li>Legal aid technical specific knowledge from the humanitarian sector</li>
<li>Previous experience from working in complex and volatile contexts</li>
<li>Documented technical competences related to the position’s responsibilities</li>
<li>Documented results related to the position’s responsibilities</li>
<li>Fluency in Arabic and English, both written and verbal</li>
</ul>
<p><strong>Context related skills, knowledge and experience</strong>:</p>
<ul>
<li>Familiar with the North Africa context. </li>
<li>Experience working with local civil society. </li>
<li>Experience working in managing PCM. </li>
<li>Experience providing technical accompaniment, mentoring or capacity sharing support to local civil society organisations. </li>
</ul>
<p><u>2. Behavioural competencies</u></p>
<p>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are <strong>essential</strong> for this position:</p>
<ul>
<li>Strategic thinking</li>
<li>Planning and delivering results</li>
<li>Working with people</li>
<li>Communicating with impact and respect</li>
<li>Analysing</li>
<li>Handling insecure environments</li>
</ul>
<p><strong>3. Performance Management</strong></p>
<p>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p>
<ul>
<li>The Job Description</li>
<li>The individual Work- and Professional Development Plan</li>
<li>The Competency Framework</li>
</ul>
<p ><strong>What we offer:</strong></p>
<ul>
<li>Duty station: Amman, Jordan.</li>
<li>Contract: Fixed-term contract, 12 months, with possibility of renewal based on performance and funding. </li>
<li>Travel: 40%</li>
<li>Salary/benefits: Grade 7 According to NRC’s Jordan salary scale and terms and conditions.</li>
<li>Please refer to the <a href="https://norwegianrefugeecouncil-my.sharepoint.com/:b:/g/personal/diana_haddad_nrc_no/IQC46lwFatIrQrA9wErLDqKKASBmCVkPSDBAKQewMpD5Xgg?e=20PobM">Job Description </a>for additional details.</li>
<li>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</li>
<li>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</li>
</ul>
<p ><strong>Important information about the application process</strong></p>
<ul>
<li>Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. Use your official email address when applying.</li>
<li>Submit your application and CV in English, taking care to attach your latest CV.</li>
<li>We receive many applications for each vacant position and so only shortlisted candidates will be contacted. </li>
<li>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. </li>
<li>If you have any questions about this role, please email <a href="mailto:mero.recruitment@nrc.no">mero.recruitment@nrc.no</a> with the job title as the subject line.</li>
</ul>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p>
<h4>What you will do:</h4>
<strong>Beverage service management</strong><br>
<ul>
<li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li>
<li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li>
<li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li>
<li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li>
<li>Optimize fast moving items availability, inventory and cost efficiency.</li>
<li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li>
<li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li>
<li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li>
<li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li>
</ul>
<strong>Food service management</strong><br>
<ul>
<li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li>
<li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li>
<li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li>
<li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li>
<li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li>
<li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li>
<li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li>
<li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li>
<li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li>
<li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li>
<li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li>
<li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li>
<li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li>
<li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li>
<li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li>
<li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li>
<li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li>
<li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li>
<li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li>
<li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li>
<li>Strong knowledge of food and beverage operations, including mixology and wine service.</li>
<li>Proficiency in POS systems, inventory management, and financial reporting.</li>
<li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li>
<li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li>
<li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li>
<li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li>
<li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li>
<li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li>
<li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li>
<li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li>
<li>Complimentary meals during shifts.</li>
<li>A collaborative, supportive, and inclusive work environment.</li>
<li>Many other exciting employee benefits and recognition programs.</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position.</li>
<li>Scheduled days and hours may vary based on operational needs.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Restaurant & Bar Manager (Resto-Bar Manager) is responsible for the overall management, profitability, guest satisfaction, and operational excellence of the restaurant and bar. This role oversees daily operations, leads and develops the service and bar teams, ensures compliance with health and safety regulations, drives revenue growth, and delivers an exceptional dining and beverage experience aligned with the brand standards.</p>
<h4>What you will do:</h4>
<strong>Beverage service management</strong><br>
<ul>
<li>Lead and oversee all bar operations, ensuring the delivery of exceptional beverage experiences and service standards.</li>
<li>Lead the design, implementation, and continuous enhancement of beverage manuals, seasonal beverage menus, cocktail menus, wine selections, and promotional strategies to optimize operational consistency, guest engagement, and profitability.</li>
<li>Train, coach, and develop bartenders and bar service team members on product knowledge, mixology techniques, sales skills, and guest engagement.</li>
<li>Ensure the highest standards of beverage preparation, presentation, service delivery, consistency, and quality across all shifts in accordance with brand standards and operational requirements.</li>
<li>Optimize fast moving items availability, inventory and cost efficiency.</li>
<li>Drive beverage revenue and profitability by analyzing sales performance, identifying growth opportunities, and implementing strategic upselling, menu engineering, pricing, and promotional initiatives that enhance both guest experience and commercial results.</li>
<li>Maintain exceptional standards of bar presentation, cleanliness, organization, and equipment maintenance to support operational excellence and an outstanding guest experience.</li>
<li>Safeguard beverage assets and ensure accurate inventory reconciliation, stock accountability, and financial controls.</li>
<li>Oversee and enforce compliance with responsible alcohol service standards, health and safety regulations, and licensing requirements, ensuring operational integrity, regulatory compliance, and a safe environment for guests and team members.</li>
</ul>
<strong>Food service management</strong><br>
<ul>
<li>Oversee the daily operations of the restaurant, ensuring efficient service delivery and exceptional guest experiences and consistently high service standards.</li>
<li>Ensure compliance with established food service standards, operational procedures, and brand requirements.</li>
<li>Collaborate with the culinary team to maintain food quality, consistency, presentation, and menu execution.</li>
<li>Ensure effective coordination between kitchen and service teams to support seamless operations.</li>
<li>Handle guest feedback, complaints, and service recovery professionally to ensure complete guest satisfaction.</li>
<li>Collaborate closely with the Executive Chef and Food & Beverage leadership to develop complementary food and beverage pairings and enhance the overall dining experience.</li>
<li>Monitor restaurant operations to ensure service efficiency, product quality, cleanliness, and compliance with Four Seasons standards.</li>
<li>Observe the condition of restaurant facilities and equipment, recommending improvements when needed to maintain a luxury environment.</li>
<li>Monitor dining room performance, reservation management, table turnover, and guest flow to optimize revenue opportunities.</li>
<li>Analyze food sales performance and recommend improvements to menu offerings, pricing strategies, and service delivery.</li>
<li>Manage food cost controls through effective inventory management, waste reduction initiatives, and portion control measures.</li>
<li>Support the planning and execution of promotions, special events, and seasonal food-related initiatives.</li>
<li>Maintain the highest standards of food safety, hygiene, sanitation, and regulatory compliance.</li>
<li>Select, train, coach, motivate, evaluate, and develop team members to achieve exceptional performance and uphold Four Seasons service standards.</li>
<li>Control labor costs and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory management, and cash controls.</li>
<li>Conduct daily briefings and regular departmental meetings to communicate operational updates, promote engagement, and support continuous learning.</li>
<li>Attend operational meetings to ensure effective communication and collaboration with other hotel departments.</li>
<li>Foster a positive, collaborative, and high-performing team culture built on coaching, accountability, and continuous development.</li>
<li>Adhere to company policies, grooming standards, and performance expectations.</li>
<li>Ensure compliance with Four Seasons Category One and Two Work Rules and Standards of Conduct (EmPact).</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>High school diploma or equivalent; a degree or diploma in hospitality management or a related field is preferred.</li>
<li>Minimum 5–7 years of experience in restaurant, bar, or hospitality operations.</li>
<li>At least 2–3 years in a leadership role within luxury hospitality or a high-volume restaurant or bar environment.</li>
<li>Strong knowledge of food and beverage operations, including mixology and wine service.</li>
<li>Proficiency in POS systems, inventory management, and financial reporting.</li>
<li>A results-oriented and highly organized professional with strong decision-making abilities, capable of performing effectively under pressure while demonstrating adaptability, resilience, and a consistently professional appearance and demeanour.</li>
<li>Brings strong guest experience management and service excellence through effective problem solving, relationship building, and exceptional communication skills that foster exceptional guest experience.</li>
<li>Leverages strong expertise in food and beverage operations, quality assurance, health and safety compliance, and event management to ensure efficient operations and exceptional guest experiences.</li>
<li>Exhibit strong financial acumen, revenue management, cost control, commercial awareness, and strategic thinking to drive profitability, optimize business performance, and support sustainable growth.</li>
<li>Provides effective team leadership by fostering employee engagement, delivering coaching and development, managing performance, and resolving conflicts to build a motivated, high-performing workforce.</li>
<li>Driven by a passion for crafting exceptional beverage experiences and creating memorable moments that exceed guest expectations.</li>
<li>Outstanding interpersonal and communication skills, with the ability to engage effectively with diverse guests and teams; fluency in English (required), and Arabic.</li>
<li>Flexible and adaptable to varying work schedules, including evenings, weekends, and holidays, in a dynamic hospitality environment.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and career development opportunities.</li>
<li>Employee travel program (after completing six months of service, eligible employees receive complimentary nights at Four Seasons properties worldwide).</li>
<li>Complimentary meals during shifts.</li>
<li>A collaborative, supportive, and inclusive work environment.</li>
<li>Many other exciting employee benefits and recognition programs.</li>
</ul>
<h4>Schedule & hours:</h4>
<ul>
<li>Full-time position.</li>
<li>Scheduled days and hours may vary based on operational needs.</li>
<li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li>
</ul></p><p></p>
<p ><span >About Mercy Corps</span></p>
<p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. </span><span >In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions </span><span >into action — helping people triumph over adversity and build stronger communities from within. </span><span >Now, and for the future.</span></p>
<p > </p>
<p ><span >The Program / Department / Team (Program / Department Summary)</span></p>
<p ><span >Informal Livelihoods Advancement Activity (Iqlaa), funded by the United States Government, is a program that started in May 2022 and aims to support Jordan's HBBs and MSEs to grow, transform, and become resilient to future challenges. Iqlaa’s approach explores new ways of doing business and improving access to finance, markets, and services. It focuses on four sectors: agriculture, tourism and hospitality, manufacturing, and services, with a special focus on technology development and implementation. The program encourages and supports the participation of all MSE-owner segments.</span></p>
<p > </p>
<p ><span >Through research and adaptive collaborative learning, Iqlaa has identified opportunities, incentives, and market constraints that facilitate or restrict formalization and growth. Based on the findings, Iqlaa implements best practices in enterprise strengthening and MSE-focused financial sector development within a market systems development (MSD) framework. Iqlaa also leverages innovative behavioral change methodologies to facilitate long-term, sustainable changes in the MSEs ecosystem in Jordan.</span></p>
<p > </p>
<p ><span >Implementing Organizations: Mercy Corps (lead implementer), Andersen for Legal and Tax Consultancy, Dalberg Design, Expectation State, Middle East Investment Initiative (MEII), Migrate-Jordan, and American Chamber of Commerce in Jordan (AmCham).</span></p>
<p > </p>
<p ><span >The Position </span></p>
<p ><span >The Research and Learning Coordinator will support the Research and Learning Lead, overseeing the creation and execution of formative research and market analysis efforts, and streamlining research activities to bolster Jordan's MSEs and HBBs, optimizing research efficiency, and catalyzing collaborative knowledge sharing among stakeholders. Charged with identifying key trends and sector-specific alignments, the coordinator supports the Research and Learning Lead in facilitating evidence-based decision-making that shapes impactful interventions within the scope of Iqlaa. </span></p>
<p > </p>
<p ><span >S/he will coordinate with project partners to facilitate their contribution to Iqlaa's research activities. S/he will contribute to the vetting of subcontractors, supervise their work, coordinate with market actors and stakeholders to ensure their participation in and their feedback on Iqlaa's research activities, and ensure that the know-how is being transferred to them with regards to conducting effective research that feeds into proper decision making. </span></p>
<p > </p>
<p ><span >The position combines strategic research coordination with dynamic support for the MSE geo-mapping, and research dissemination tools that will support the advancement and the development of the micro and small enterprises (MSEs) in Jordan. </span></p>
<p > </p>
<p ><span >The role involves supporting and executing evidence-based research initiatives to generate effective tools and insights, that will support effective research dissemination for Iqlaa main findings addressed to relevant stakeholders. By synthesizing research findings into accessible formats and ensuring alignment across partners, the candidate will play a key role in informing policy reform, driving advocacy efforts, and creating a responsive ecosystem that supports the growth, resilience, and sustainability of MSEs and home-based businesses.</span></p>
<p > </p>
<p ><span >Essential Responsibilities </span></p>
<p ><em ><u >Research</u></em></p>
<p ><span >• Support research project implementation and ensure quality and timeliness of research project activities, outputs, and reports. </span></p>
<p ><span >• Facilitate an inclusive process with project partners as well as MSEs. This includes planning and co-leading specific workshops and events, as well as day-to-day correspondence and check-ins. </span></p>
<p ><span >• Collaborate with research partners as directed by the Research and Learning Lead to ensure the delivery of high-quality products for Mercy Corps and Partners. </span></p>
<p ><span >• Supporting procurement processes to bring on board local research firms for research activities. </span></p>
<p ><span >• Manage field teams to ensure the timeliness and quality of the fieldwork, including providing oversight/quality assurance of primary data collection as requested.</span></p>
<p > </p>
<p ><em ><u >Collaboration, Learning, and Adaptation (CLA)</u></em></p>
<p ><span >• Support the implementation of Iqlaa’s research and learning plan with the guidance of the PQL Director and CLA Manager </span></p>
<p ><span >• Support the Research and Learning Lead in research findings interpretation, dissemination, and application within and outside the Activity. </span></p>
<p ><span >• Collaborate with the Inclusion Lead to ensure that research processes and approaches are gender sensitive. Ensure data collection tools and data collection teams are inclusive.</span></p>
<p > </p>
<p ><em ><u >Research Communication, Reporting, and Dissemination</u></em></p>
<p ><span >• Support in drafting research reports and soliciting and incorporating input from review team members within Mercy Corps and Partners </span></p>
<p ><span >• Contribute to research briefs and/or other accessible summaries of studies. </span></p>
<p ><span >• Support dissemination and uptake of research results among target audiences, including through organizing events and presentations. </span></p>
<p ><span >• Support with donor reporting related to research activities in Iqlaa. </span></p>
<p ><span >• Work with the PPD Manager and the Research and Learning Lead on Result 1 activities and outcomes</span></p>
<p > </p>
<p > </p>
<p ><span >Supervisory Responsibility</span></p>
<p ><span >None.</span></p>
<p > </p>
<p ><span >Accountability </span></p>
<p ><span >Reports Directly To: </span><span >Research and Learning Team Lead</span></p>
<p ><span >Works Directly With: </span><span >Primarily with the Research and Learning Team, Iqlaa’s higher management (COP-DCOPs), Iqlaa’s Mercy Corps components, and partners. </span></p>
<p > </p>
<p ><span >Accountability to Participants and Stakeholders</span></p>
<p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p>
<p > </p>
<p ><span >Minimum Qualification & Transferable Skills </span></p>
<p ><span >• Master's degree in a quantitative field with experience in statistics or quantitative analysis (e.g. computer science, applied mathematics, statistics, economics) or a bachelor’s degree in international relations, Political Science, Economics, or Business Administration. </span></p>
<p ><span >• If the applicant has an undergraduate degree, at least 3 years of relevant experience is required. If the applicant has a master’s degree, at least 2 years of relevant experience is needed. A broad range of quantitative and qualitative research methods, design, and analysis is needed. Previous experience in an economic development project is preferred. </span></p>
<p ><span >• Minimum experience of 5-7 years in the core activities with clear evidence on competencies and relevant experience.</span></p>
<p ><span >• Experience managing or working closely with internal and external research partnerships required. </span></p>
<p ><span >• Demonstrated skills with quantitative and qualitative research methodologies required. Significant experience with different study designs and processes, for example, randomized control trials, and sampling strategies. </span></p>
<p ><span >• Demonstrated ability to communicate research findings, both visually and in writing </span></p>
<p ><span >• Strong analytical skills and the ability to effectively gather and summarize large amounts of information from various sources. </span></p>
<p ><span >• Extremely strong writing skills, including experience generating substantive written products (e.g. long-form reports, policy briefs, syntheses, etc.) and excellent verbal communication skills. </span></p>
<p ><span >• Fluent in spoken and written Arabic and English.</span></p>
<p > </p>
<p ><span >Success Factors </span></p>
<p ><span >The ideal candidate will bring a genuine enthusiasm for research and a dedicated approach to driving progress in economic development through thoughtful analysis. Exceptional organizational skills and the ability to efficiently juggle diverse tasks are essential for delivering high-quality research promptly. </span></p>
<p > </p>
<p ><span >Strong communication abilities are fundamental, given the role's need for close collaboration with a variety of partners and teams. The skill to distill and share complex research in a clear, practical format is key. Inclusivity and cultural sensitivity are also crucial, ensuring that all research is respectful and representative. </span></p>
<p > </p>
<p ><span >Adaptability and continuous learning are valued for keeping pace with the dynamic nature of the project and embracing new research methods. As responsibilities grow, leadership will become essential for steering team members and partners toward research excellence. A proactive stance in problem-solving, along with the capacity for innovation, will distinguish a Research Coordinator who significantly advances Iqlaa's mission. </span></p>
<p > </p>
<p ><span >An analytical mindset and strategic thinking, combined with the talent to craft compelling stories from data, will enhance the Research Coordinator's contributions to Iqlaa. Moreover, a strong sense of responsibility towards participants and stakeholders will define their role as a respected and principled member of the research team.</span></p>
<p > </p>
<p ><span >Competencies</span></p>
<p ><span >• Demonstrated ability to lead and communicate effectively with team members of varied work styles, follow procedures, and meet deadlines. </span></p>
<p ><span >• Demonstrated flexibility and creativity in planning and problem-solving. </span></p>
<p ><span >• Ability to constructively engage in and bridge academic and practitioner discussions. </span></p>
<p ><span >• Versatile multi-tasker with the proven ability to organize and prioritize many urgent tasks. </span></p>
<p ><span >• Proven ability to take initiative and be accountable for results. </span></p>
<p ><span >• Ability to understand the larger picture while remaining focused on the details. </span></p>
<p ><span >• Even temperament and a good sense of humor are appreciated.</span></p>
<p ><span >• Flexibility to adapt to changing conditions and requirements.</span></p>
<p > </p>
<p ><span >Living Conditions / Environmental Conditions</span></p>
<p ><span >The position is based in Amman, Jordan or other Middle East Mercy Corps locations and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. </span></p>
<p > </p>
<p ><span >Ongoing Learning</span></p>
<p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p>
<p > </p>
<p ><span >Team Efficiency and Effectiveness </span></p>
<p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p>
<p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p>
<p > </p>
<p ><span >Equal Employment Opportunity</span></p>
<p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p>
<p > </p>
<p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p>
<p > </p>
<p ><span >Safeguarding & Ethics</span></p>
<p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p>
<p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p>
<p class="ql-align-right" > </p>
<p class="ql-align-right" ><span >الصون و الأخلاق</span><span > </span></p>
<p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p>
<p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p>
<p class="ql-align-right" > </p>
<p > </p>
<p ><span >RECRUITMENT SCAMS & FRAUD WARNING</span></p>
<p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p>
<p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p>
<p ><span >All active jobs are advertised directly on Akhtaboot.</span></p>
<p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p>
<p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>
<p > </p>
<p>The Manager - Bid Management owns the bid function across ZainTech s markets in Jordan, UAE, KSA, Kuwait, Bahrain and Iraq. The role sets and runs a single, consistent bid process, improves win rates on qualified opportunities, and makes sure every submission is compliant, on time and priced with margin discipline.</p> <p>Working closely with Sales, Presales, Finance and Delivery, turning opportunities into compelling, competitive proposals and builds a bid team and toolkit that scales with the business.</p> <p>Responsibilities:</p> <p> Bid Strategy and Qualification </p> <ul> <li>Define and run the bid/no-bid governance process, with clear qualification criteria and approval gates.</li> <li>Work with account owners to shape win strategies, win themes and competitive positioning for priority pursuits.</li> <li>Prioritise bid resources against pipeline value, win probability and strategic fit.</li> </ul> <p> Bid Execution </p> <ul> <li>Lead RFPs, RFQs, RFIs and tenders end to end, from kick-off and compliance matrix through to final submission.</li> <li>Manage government and enterprise tenders, including submissions through public e-procurement portals in each market.</li> <li>Coordinate contributors across Presales, Delivery, Legal, Finance and partners to hit deadlines with no compliance gaps.</li> <li>Own proposal quality: structure, executive summaries, solution narrative and consistent ZainTech positioning.</li> <li>Lead clarification questions, post-submission presentations and best-and-final-offer rounds with the account team.</li> </ul> <p> Pricing and Commercials </p> <ul> <li>Partner with Finance and Presales on pricing models, cost build-ups and commercial terms.</li> <li>Run commercial and risk reviews before submission to protect gross profit and flag contractual exposure.</li> <li>Make sure pricing approvals follow the company s delegation of authority.</li> </ul> <p> Process, Content and Tooling </p> <ul> <li>Design and maintain the bid process, templates, checklists and standard operating procedures.</li> <li>Build and govern a reusable content library (company credentials, case studies, CVs, certifications, standard responses).</li> <li>Link bid activity to Salesforce opportunities so that bid status, effort and outcomes are tracked in one place.</li> <li>Look for ways to cut bid cycle time, including the use of automation and AI-assisted drafting tools.</li> </ul> <p>Team Leadership</p> <ul> <li>Build, lead and develop a team of bid managers and bid writers across the region.</li> <li>Set objectives, manage performance and grow bid capability through coaching and training.</li> <li>Scale the team model with the pipeline, using partners or contractors for peak demand where needed.</li> </ul> <p> Reporting and Continuous Improvement </p> <ul> <li>Report bid pipeline, submissions, win/loss and bid performance to the Revenue Office and leadership.</li> <li>Run win/loss reviews and customer debriefs, and feed lessons learned back into the process and content.</li> <li>Track competitor activity and pricing trends seen in tenders.</li> </ul> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>10+ years of bid or proposal management experience in IT services, systems integration, cloud or telecom, with a strong GCC track record.</li> <li>5+ years leading bid or proposal teams.</li> <li>Proven experience managing large, complex public sector tenders in KSA, Kuwait or Jordan.</li> <li>Solid commercial understanding: pricing, cost models, margins and contract risk.</li> <li>Experience with Salesforce or another CRM, and with proposal automation or content management tools.</li> <li>Exposure to managed services and recurring revenue contracts.</li> <li>Experience building a bid function or redesigning bid processes.</li> <li>Fluent in Arabic and English, with excellent business writing in both.</li> <li>Bachelor s degree in business, engineering, IT or a related field.</li> <li>APMP Practitioner or Professional certification.</li> </ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The HSE Project Manager supports the Project Manager/ Project Director/ Project executive director and head
of the department by assisting projects to implement the HSE management system and local legal regulations.
To plan, implement, evaluate and analyze HSE activities at the site to ensure HSE Target and objectives are
measured and achieved. Project HSE Manager shall not report to the construction manager. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Lead the planning, monitoring and management of the execution of HSE activities on a project as per the HSE plan and HSEMS requirements to ensure HSE requirements are met and systems are followed effectively.</p><br>
<p>Act as accident prevention manager onsite, Coordinates and manages internal and external relationships for effective and efficient achievement of HSE goals.</p><br>
<p>Lead the HSE team in an immediate response to incidents and emergency situations that occur on site and do accident investigation by identifying the root cause for preventive action.</p><br>
<p>Plan, monitor and manage execution of HSE activities on a project as per the HSE plan and HSEMS requirements to ensure HSE requirements are met and systems are followed effectively.</p><br>
<p>Ensure to carry out monthly HSE inspections for project sites and recording findings on time to design relevant improvement action plans.</p><br>
<p>Ensure to plan and implement HSE audits for sub-contractors on quarterly basis.</p><br>
<p>Ensure to prepare the HSE monthly monitoring program and ensure the implementation as per procedure.</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Review and Monitor timely reporting of project HSE performance Ensure achievement of HSE goals on project.</p><br>
<p>Ensure to record and analyze HSE project performance on a daily basis or minimum on weekly basis and maintain the HSE report.</p><br>
<p>Ensure to prepare project HSE monthly, weekly report.</p><br>
<p>Coordinate and manage internal and external relationships for effective and efficient achievement of HSE goals.</p><br>
<p>Ensure to conduct educative and informative meetings, tool box talks on a daily, and weekly or need basis to promote and achieve the HSE target.</p><br>
<p>Ensure weekly supervisor tour is carried out 100%.</p><br>
<p>Provide leadership, ongoing guidance and support and motivate the HSE team</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge of all relevant safety regulations, procedures and instructions. Knowledge in Qatar and International</p><br>
<p>Safety Standards. Knowledge in integrated management system. Knows and understands expectations as</p><br>
<p>detailed in the Company€™s HSEQ Management System. Strong understanding of process safety in theory</p><br>
<p>and application. Audit qualification such as ISO 45001.Accident Investigation certification training. Scaffold</p><br>
<p>training, Fire training and Rigger training.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>AI Fluency<br>Quality_321977507<br>Leadership_321977503<br>Safety Management L3<br>Safety Program Development L3<br>Incident Investigations L3<br>Accident Reduction Programs L3<br>Safety Procedures and Compliance L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering or Level 6 Diploma in OHS<br>Profesional degree in NEBOSH or Lead Auditor Certificates for ISO9001, ISO14001, ISO45001 & ISO22301<br><br><br><br>
</div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you to stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our assistant banquet manager is responsible for assisting the banquet service manager in supervising and implementing the day-to-day operations of the banqueting department, leading the banquet service team with a strong focus on the Four Seasons standards and playing a role in providing a high level of operation and service standard.</p>
<h4>What you will do</h4>
<ul>
<li>Meeting guests, taking contracts to help them discuss what they need to have in the event and reporting these to the banquet manager.</li>
<li>Pre-plan the event with assistance from the manager.</li>
<li>Supporting the banquet plans and designing the venue planned.</li>
<li>Coordinate with the catering staff and manage banquet business logistics.</li>
<li>Ensure best food and beverage service is given in the interest of the consumer.</li>
<li>Monitor and control banquet budget, which includes labor costs, beverage costs, inventory, equipment, etc.</li>
<li>Make sure to offer optimum level services in terms of quality and hospitality.</li>
<li>Requires coordinating and cooperating with all the departments like culinary, catering, sales, housekeeping, etc. to manage them in an effective manner to get a hold on the esteemed customers.</li>
</ul>
<h4>What you bring</h4>
<ul>
<li>High school / diploma degree or equivalent experience.</li>
<li>A minimum of 2 years of experience in the same field.</li>
<li>Excellent verbal communication skills in both Arabic and English languages.</li>
<li>Attention to details.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li>
<li>Recognition programs and employee wellness initiatives.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p>
<p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p>
<h4>Role responsibilities</h4>
<p><strong>Functional responsibilities</strong></p>
<ul>
<li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li>
<li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li>
<li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li>
<li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li>
<li>Support user training, documentation, and platform best practices.</li>
</ul>
<p><strong>Technical responsibilities</strong></p>
<ul>
<li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including:
<ul>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Journey Builder</li>
<li>Contact Builder</li>
<li>Mobile Studio</li>
<li>Triggered Sends</li>
</ul>
</li>
<li>Develop dynamic and personalized communications using:
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
</li>
<li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li>
<li>Troubleshoot technical issues and optimize campaign performance.</li>
</ul>
<p><strong>Data & integration</strong></p>
<ul>
<li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li>
<li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li>
<li>Support data migration, synchronization, and ETL processes.</li>
<li>Ensure data quality, governance, and compliance with marketing standards.</li>
</ul>
<p><strong>Campaign execution & optimization</strong></p>
<ul>
<li>Execute and monitor email and multi-channel marketing campaigns.</li>
<li>Perform QA testing and validate campaign accuracy before deployment.</li>
<li>Analyze campaign performance metrics and recommend optimization strategies.</li>
<li>Support A/B testing and reporting activities.</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Serve as the bridge between technical and business teams.</li>
<li>Mentor junior team members and support knowledge sharing.</li>
<li>Participate in architecture discussions and solution recommendations.</li>
<li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li>
<li>Strong techno-functional expertise in marketing automation platforms.</li>
<li>Proven experience with Journey Builder, Automation Studio, Contact Builder, Email Studio, SQL, AMPscript, and API integrations.</li>
<li>Experience with Salesforce CRM integrations and customer data management.</li>
<li>Strong understanding of customer lifecycle marketing and campaign execution.</li>
<li>Excellent problem-solving and stakeholder communication skills.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for an experienced Salesforce Marketing Cloud Senior (Techno Functional – ExactTarget) professional to lead the end-to-end delivery, administration, and optimization of Salesforce Marketing Cloud solutions with strong expertise in the legacy ExactTarget platform and modern SFMC capabilities.</p>
<p>The ideal candidate combines strong technical development skills with functional marketing automation expertise, enabling seamless collaboration between business stakeholders and technical teams. This role involves designing personalized customer engagement journeys, managing platform integrations, and delivering scalable omnichannel marketing solutions.</p>
<h4>Role responsibilities</h4>
<p><strong>Functional responsibilities</strong></p>
<ul>
<li>Gather and analyze business requirements for marketing automation and customer engagement initiatives.</li>
<li>Translate business needs into scalable Salesforce Marketing Cloud solutions.</li>
<li>Lead campaign planning, customer journey design, segmentation, and personalization strategies.</li>
<li>Collaborate with marketing, CRM, analytics, and business teams to optimize customer communications.</li>
<li>Support user training, documentation, and platform best practices.</li>
</ul>
<p><strong>Technical responsibilities</strong></p>
<ul>
<li>Configure and manage Salesforce Marketing Cloud / ExactTarget modules, including:
<ul>
<li>Email Studio</li>
<li>Automation Studio</li>
<li>Journey Builder</li>
<li>Contact Builder</li>
<li>Mobile Studio</li>
<li>Triggered Sends</li>
</ul>
</li>
<li>Develop dynamic and personalized communications using:
<ul>
<li>AMPscript</li>
<li>SSJS</li>
<li>HTML/CSS</li>
<li>SQL</li>
</ul>
</li>
<li>Build and maintain automations, triggered campaigns, data extensions, and reusable templates.</li>
<li>Troubleshoot technical issues and optimize campaign performance.</li>
</ul>
<p><strong>Data & integration</strong></p>
<ul>
<li>Integrate Salesforce Marketing Cloud with Salesforce CRM, APIs, external databases, and third-party applications.</li>
<li>Manage subscriber data, segmentation logic, suppression lists, and audience targeting.</li>
<li>Support data migration, synchronization, and ETL processes.</li>
<li>Ensure data quality, governance, and compliance with marketing standards.</li>
</ul>
<p><strong>Campaign execution & optimization</strong></p>
<ul>
<li>Execute and monitor email and multi-channel marketing campaigns.</li>
<li>Perform QA testing and validate campaign accuracy before deployment.</li>
<li>Analyze campaign performance metrics and recommend optimization strategies.</li>
<li>Support A/B testing and reporting activities.</li>
</ul>
<p><strong>Leadership & stakeholder management</strong></p>
<ul>
<li>Serve as the bridge between technical and business teams.</li>
<li>Mentor junior team members and support knowledge sharing.</li>
<li>Participate in architecture discussions and solution recommendations.</li>
<li>Ensure adherence to Salesforce Marketing Cloud best practices and governance standards.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field.</li>
<li>5+ years of hands-on experience with Salesforce Marketing Cloud / ExactTarget.</li>
<li>Strong techno-functional expertise in marketing automation platforms.</li>
<li>Proven experience with Journey Builder, Automation Studio, Contact Builder, Email Studio, SQL, AMPscript, and API integrations.</li>
<li>Experience with Salesforce CRM integrations and customer data management.</li>
<li>Strong understanding of customer lifecycle marketing and campaign execution.</li>
<li>Excellent problem-solving and stakeholder communication skills.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>The incumbent will support Agile delivery, product backlog management, quality assurance, vendor performance monitoring, project documentation, and progress reporting.<br> Work Location<br>HQA<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Scope of work The Business Analyst will serve as the primary link between healthcare stakeholders, the EMR vendor, and internal technical teams to ensure the successful delivery of the Electronic Medical Records (EMR) system. The role is responsible for eliciting, analyzing, documenting, and validating business, clinical, and functional requirements; conducting business process analysis and Fit-Gap assessments; developing functional specifications and other product documentation; and ensuring that proposed solutions align with UNRWA’s operational and clinical workflows. The Business Analyst will also support solution design, review system configurations, coordinate business validation activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT), and facilitate the resolution of functional issues. Throughout the project lifecycle, the incumbent will work collaboratively with stakeholders to ensure that business needs are accurately translated into high-quality, user-centered digital health solutions that support UNRWA’s strategic objectives. Specific Outputs/Tasks include but not limited to: Key Responsibilities 5.1 Business and Technical Requirements • Engage healthcare professionals, business users, technical teams, and other stakeholders to elicit, analyze, validate, and document business, clinical, operational, and technical requirements. • Translate business and clinical requirements into functional specifications, system requirements, user stories, use cases, process flows, and acceptance criteria. • Ensure that requirements are clear, complete, feasible, testable, prioritized, and aligned with the EMR project objectives. • Maintain requirements traceability from initial identification through development, testing, acceptance, and implementation. • Analyze current clinical and administrative workflows and recommend improvements, standardization, and process optimization. • Identify and document functional gaps, dependencies, assumptions, constraints, and non-functional requirements, including performance, security, availability, usability, and interoperability. 2.2 Agile and Product Backlog Management • Support the Product Lead/Product Owner in establishing, maintaining, and prioritizing the EMR product backlog. • Develop and refine user stories, acceptance criteria, technical tasks, and backlog items in collaboration with business users, technical teams, and the vendor. • Ensure backlog items meet agreed readiness criteria before being included in a sprint. • Facilitate or support Agile/Scrum events, including backlog refinement, sprint planning, daily coordination meetings, sprint reviews, demonstrations, and retrospectives. • Monitor sprint commitments, deliverables, dependencies, impediments, and completion against agreed acceptance criteria. • Support the Product Lead in reviewing and accepting completed backlog items and identifying items requiring rework. • Ensure that sprint outcomes, decisions, action points, and lessons learned are properly documented and followed up. 2.3 System Development Lifecycle • Apply sound knowledge of the full system development lifecycle, including discovery, requirements analysis, solution design, development, integration, testing, deployment, stabilization, and post-implementation support. • Review solution designs and technical specifications to confirm alignment with approved business requirements. • Support change-control processes by assessing the business, technical, schedule, and resource implications of proposed changes. • Coordinate requirements clarification between stakeholders and the vendor throughout the development lifecycle. • Identify delivery risks, gaps, and inconsistencies at an early stage and escalate them to project management with recommended actions. 2.4 Vendor and Deliverables Management • Serve as a key coordination point between the EMR project team and the vendor for requirements, deliverables, testing, and implementation activities. • Review vendor deliverables against contractual requirements, approved specifications, user stories, acceptance criteria, and the agreed implementation plan. • Track vendor commitments, deliverables, action items, defects, dependencies, and due dates. • Participate in vendor meetings, technical discussions, demonstrations, sprint reviews, and deliverable-acceptance activities. • Identify deviations from approved requirements, quality standards, or delivery timelines and support their resolution and escalation. • Maintain clear records of vendor decisions, clarifications, commitments, and outstanding actions. 2.5 Integration and Data Migration • Support the analysis and documentation of integration requirements between the EMR and relevant corporate, clinical, laboratory, reporting, and administrative systems. • Document interface requirements, data flows, data ownership, business rules, field mappings, validation rules, and error-handling requirements. • Collaborate with technical teams and the vendor to ensure secure, reliable, and accurate data exchange. • Support data migration planning, including data mapping, cleansing rules, validation criteria, reconciliation, and migration testing. • Participate in the validation of migrated data and integrated workflows to confirm completeness, accuracy, and usability. 2.6 Testing and Quality Assurance • Develop and maintain test strategies, test plans, test scenarios, test cases, test scripts, and expected results based on approved requirements and acceptance criteria. • Coordinate and support functional testing, integration testing, regression testing, system testing, and user acceptance testing. • Work with healthcare professionals and business users to prepare and execute user acceptance testing. • Record, classify, prioritize, and track defects through resolution, retesting, and closure. • Collaborate with quality assurance teams and the vendor to ensure that the EMR meets functional, clinical, technical, usability, and performance requirements. • Maintain traceability between requirements, test cases, defects, and acceptance decisions. • Support the preparation of test completion reports and recommendations for release readiness and production deployment. 2.7 Implementation, Training, and User Adoption • Support implementation, pilot, rollout, stabilization, and post-go-live activities. • Assess implementation readiness and identify operational, technical, training, and change-management gaps. • Develop user guides, standard operating procedures, training materials, quick-reference guides, and other user-support documentation. • Support or conduct training sessions for end users, super users, and system administrators, as applicable. • Gather and analyze end-user feedback and recommend corrective actions and system improvements. • Provide functional support during implementation and facilitate the timely resolution of user concerns and system issues. • Support adoption monitoring and document lessons learned from pilot and rollout activities. 2.8 User Experience and Usability • Collaborate with UX/UI designers, healthcare professionals, and the vendor to ensure that system interfaces support efficient and intuitive clinical workflows. • Review wireframes, prototypes, and system demonstrations against approved requirements and usability principles. • Facilitate user-feedback sessions and document recommendations for improving system usability, accessibility, and workflow efficiency. • Ensure that approved UX/UI decisions are reflected in the backlog and traced through development and testing. 2.9 Project Reporting and Documentation • Prepare and maintain project documentation, including requirements specifications, process maps, user stories, acceptance criteria, decision logs, meeting minutes, action trackers, test reports, and implementation records. • Support the preparation of weekly, monthly, management, donor, and governance reports. • Monitor and report on backlog status, sprint progress, vendor deliverables, testing progress, defects, risks, issues, dependencies, and milestones. • Maintain project risks, issues, assumptions, dependencies, and decision logs, and follow up on agreed mitigation actions. • Prepare presentation materials, dashboards, status summaries, and decision papers for project governance bodies and management. • Ensure that project documentation is accurate, current, properly version-controlled, and stored in the designated repository.<br> Qualifications/special skills<br>Bachelor's Degree in computer science, information systems, software engineering, health informatics, business information technology, or a related field. Professional certification in business analysis, Agile/Scrum, product ownership, project management, or software testing is highly desirable. Scrum Product Owner, Scrum Master, PMI-PBA, CBAP, PRINCE2, PMP, or equivalent certification would be an asset. Minimum seven (6) years of relevant professional experience. • Relevant professional experience in technical business analysis, digital transformation, software implementation, or information systems projects. • Demonstrated hands-on experience across the system development lifecycle. • Strong practical experience with Agile/Scrum delivery and product backlog management. • Proven experience developing user stories, acceptance criteria, functional specifications, process flows, and test cases. • Experience facilitating backlog refinement, sprint planning, sprint reviews, demonstrations, and retrospectives. • Experience coordinating vendors and reviewing vendor deliverables against agreed requirements and acceptance criteria. • Practical experience in system testing, defect management, quality assurance, and user acceptance testing. • Experience with system integrations, APIs, data mapping, or data migration is highly desirable. • Experience in EMR, healthcare information systems, or other complex enterprise systems is strongly preferred. • Experience preparing management reports, project documentation, presentations, and governance materials.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 for every fully completed month. • The duration of the Contract is for 12 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys).<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p >The GIZ Jordan Project <strong ><em >"</em></strong><strong ><em >Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)</em></strong><strong >” </strong>is seeking to hire a <strong >“Public Administration Advisor – Focus: e-Governance”</strong> for full-time based employment.</p>
<p >The project “Improved Governance for the Support of Reform Projects in Jordan” (PARtner II) is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH on behalf of the German Government, in partnership with the Prime Ministry of the Hashemite Kingdom of Jordan. From April 2026 to March 2030, PARtner II supports one of Jordan’s key national reform priorities: the modernisation of the public sector. Building on the achievements of its predecessor project, PARtner I, the project contributes to the implementation of the Public Sector Modernisation Roadmap and the Economic Modernisation Vision by strengthening institutional capacities, improving governance processes, and promoting evidence-based decision-making. Through its work with high-level government partners, PARtner II helps foster a more efficient, transparent, and citizen-oriented public administration, creating lasting impact for governance and sustainable development in Jordan.</p>
<p >Joining the project offers the opportunity to work at the heart of Jordan’s reform agenda, collaborate closely with senior government stakeholders and international partners, and contribute to meaningful and sustainable institutional change.</p>
<p ><strong >Qualifications and Specialist Knowledge</strong></p>
<ul >
<li >University degree in Public Administration, Economics, Social or Political Sciences, Public Policy, Information Sciences, Digital transformation and e-government, or a comparable field. A technical degree, and an advanced degree are desirable.</li>
<li >5 years of professional experience relevant to the duties.</li>
<li >Experience working with, or advising governmental institutions (e.g. PMIO, DTU, MoDEE, SPAC), ideally in the context of the ongoing Jordanian public administration reforms, particularly providing expertise on e-governance, the development and implementation of digital public services, user-centred design, service quality, and the standardization and digitization of administrative processes.</li>
<li >Ability to strategically position reform and innovation topics within a development cooperation context.</li>
<li >Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li>
<li >Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li>
<li >Strong analytical and drafting skills.</li>
<li >Excellent command of English and Arabic (spoken and written).</li>
</ul>
<p ><strong >Main Responsibilities</strong></p>
<ul >
<li >Provide technical and strategic advisory support to key governmental counterparts, including the Prime Ministry (Project Management and Implementation Office and Digital Transformation Unit), the Services and Public Administration Commission (SPAC), the Ministry of Digital Economy and Entrepreneurship (MoDEE), and other relevant institutions on digital government and public sector reform</li>
<li >Advise on the implementation of Public Sector Modernisation Reform (PSMR) with a focus on citizen-centred, accessible, and high-quality public service delivery.</li>
<li >Support the development, standardisation, and digitalisation of public services and e-services, including the strategic adoption and use of AI solutions.</li>
<li >Advise on the introduction and institutionalisation of monitoring mechanisms and user satisfaction tools to strengthen evidence-based service improvement and quality assurance.</li>
<li >Provide technical guidance on organisational development and organisational effectiveness measures, particularly within MoDEE and related public sector entities.</li>
<li >Assess capacity development needs and design, coordinate, and implement appropriate capacity development measures to strengthen institutional capabilities for digital transformation and service delivery reform.</li>
<li >Provide strategic input to project implementation and portfolio development, including stakeholder coordination, monitoring and evaluation, reporting, and the thematic advancement of the digital governance agenda.</li>
<li >Support the Head of Project, the Senior Component Manager, and the wider technical team in the implementation of project activities and cross-cutting tasks.</li>
</ul>
<p ><em >The brief profile is not intended to provide a full and complete description.</em></p>
<p ><em >Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p>
<p ><strong ><em >Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p>
<p ><strong ><em >GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p>
<p ><strong ><em >GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p>
<p ><strong ><em >GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>
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<p><strong>JOB TITLE: Livelihood Officer</strong></p>
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<p><strong>TEAM/PROGRAMME: </strong>Program Manager</p>
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<p><strong>LOCATION</strong>: Amman, Mafraq, Irbid and Zarqa- Jordan</p>
<p><strong>POST TYPE: National</strong></p>
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<p><strong>External representation and communications: </strong>Level (3)<br>
-Contacts that require the exchange of detailed explanations or discussions on matters concerning policies, regulations, programs, and services and representation of SCJ at the local level or with mid-level counterparts within the relevant organization.<br>
-Moderate impact on the reputation and performance of the organization</p>
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<p><strong>CHILD SAFEGUARDING: </strong>Level (3) – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people</p>
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<p><strong>ROLE PURPOSE: Livelihood Officer</strong><br>
To ensure the effective, timely, and high-quality implementation of livelihood interventions that improve beneficiaries’ income and employability, while providing technical guidance to staff and partners, strengthening coordination, and ensuring accountability, sustainability, and responsiveness to changing contexts.</p>
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<p><strong>SCOPE OF ROLE:</strong><br>
<strong>Reports to: </strong>Program Manager<br>
<strong>Staff directly reporting to this post: </strong>None</p>
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<p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p>
<ul>
<li>Lead the day-to-day planning, implementation, and follow-up of the project’s livelihoods and economic empowerment activities in line with the approved project workplan, targets, budget, and donor requirements.</li>
<li>Support the identification and selection of eligible caregivers and youth from vulnerable households, particularly families affected by or at risk of child labour.</li>
<li>Develop individual livelihood pathways based on participants’ skills, interests, experience, vulnerabilities, market opportunities, and household needs.</li>
<li>Ensure that livelihood interventions contribute to reducing household economic vulnerability and addressing the economic drivers of child labour.</li>
<li>Coordinate the delivery of GYB/SYB and financial literacy training for targeted beneficiaries.</li>
<li>Develop and implement the Seed Grant Standard Operating Procedures (SOPs), including beneficiary eligibility and selection criteria, business plan assessment, grant approval and disbursement processes, monitoring, documentation, and close-out.</li>
<li>Manage the selection and follow-up of beneficiaries receiving seed grants and provide business coaching and mentoring.</li>
<li>Build and maintain partnerships with employers, private-sector actors, training providers, government institutions, and livelihood partners.</li>
<li>Coordinate closely with case managers to ensure livelihood support contributes to addressing the economic drivers of child labour.</li>
<li>Monitor beneficiary progress, employment placements, and supported businesses, seed Grant and maintain accurate documentation and reporting.</li>
<li>Work closely with MEAL and project teams to track livelihood indicators, results, challenges, and lessons learned.</li>
<li>Contribute to project reporting by providing timely and accurate updates on livelihood activities, achievements, indicators, challenges, lessons learned, success stories, and supporting data for monthly, quarterly, and donor reports.</li>
<li>Ensure all livelihood interventions comply with safeguarding, inclusion, decent work, SCJ policies, and ILO requirements..</li>
<li>Conduct market research and mapping of relevant livelihood models to inform programme design.</li>
<li>Contribute to advocacy activities, including roundtables and awareness campaigns on inclusion and employment.</li>
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<p> </p>
<p><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p>
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<p ><strong>Accountability</strong><strong>:</strong></p>
<ul>
<li>Takes responsibility for decision-making and efficient resource management, and holds team and partners accountable for the delivery of their responsibilities by delegating effectively, affording staff professional autonomy, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved;</li>
<li>Creates a managerial environment across the Country Programme to lead, enable and maintain our culture of child safeguarding, achieving results together with children and role modeling Save the Children values.</li>
</ul>
<p><strong>Ambition</strong><strong>:</strong></p>
<ul>
<li>Sets ambitious and challenging goals for self and team, takes responsibility for own personal development, and encourages team to do the same;</li>
<li>Engages and motivates others by widely sharing their personal vision for Save the Children;</li>
<li>Future-orientated, strategic and global thinker.</li>
</ul>
<p ><strong>Collaboration</strong><strong>:</strong></p>
<ul>
<li>Build and maintain effective relationships with team, colleagues, members, donors and partners;</li>
<li>Values diversity as a source of competitive strength.</li>
<li>Approachable, diplomatic, and supportive, with well-developed listening skills.</li>
</ul>
<p><strong>Creativity</strong><strong>:</strong></p>
<ul>
<li>Develops and encourages new and innovative solutions both on a personal level and by building and leading teams willing to take disciplined risks.</li>
</ul>
<p><strong>Integrity</strong><strong>:</strong></p>
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<li>Honesty, openness, and transparency;</li>
<li>A strong commitment to Save the Children’s vision of a world in which every child attains the right to survival, protection, development, and participation.</li>
</ul>
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<p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p>
<p><strong>Essential</strong>:</p>
<ul>
<li>BA in economics, Business Administration, international studies or a related field</li>
<li>At least four years of relevant professional experience in livelihoods and economic empowerment programming, including seed grants, entrepreneurship and business development, vocational training, employment, and other income-generation interventions.</li>
<li>Demonstrated experience in projects promoting livelihoods in areas including skills training, micro-lending, micro-savings, employment generation, alternative/additional income generation for vulnerable youth and/or vulnerable households in Jordan</li>
<li>Experience working with government representatives, partners, local community organizations, trade unions, and private industry to promote improved livelihoods for households, and the provision of social protection services</li>
<li>Understanding of child labour issues; experience with exploitative child labour policy</li>
<li>Experience in conducting and analysis of market surveys, participatory appraisal or assessment and sustainable livelihoods monitoring and evaluation methods and tools, would be an asset</li>
<li>Proven ability to prepare work plans and reports</li>
<li>Excellent English language proficiency (spoken and written).</li>
</ul>
<p> </p>
<p>*<strong >* Qualified Males and Females are welcome to apply.</strong></p>
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<p>Place: Amman - Jordan Starting date: September/October 2026 Duration of contract: 6 months Closing date for applications: 3rd September 2026 The position is also open to national candidates Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights. At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities. Please indicate if you require any special accommodation, even at the first interview. For more information about the organisation : https://hinside.hi.org/intranet/jcms/a_16704/fr/accueil JOB CONTEXT: Join Humanity & Inclusion (HI) as an Inclusive Education Consortium Coordinator and help shape inclusive education programming in Palestine, with a focus on education in emergencies and protracted crises. In this role, you will lead the coordination of the grant consortium, working closely with partners to ensure effective implementation, strong programme quality, and donor compliance. You will also provide technical guidance on Inclusive Education, support capacity strengthening and advocacy, and contribute to shaping HI s strategy and future engagement in the sector. YOUR MISSION: Under the line management of the Operations manager and with support from the Global Inclusive Education Specialist, the Inclusive Education Consortium Coordinator contributes to the implementation of the HI mandate and the operational strategy of HI Palestine mission in the field of Inclusive Education, specifically education in emergencies. The Inclusive Education Consortium Coordinator provides strategic and technical guidance for HI's Inclusive Education portfolio in Palestine (40%) while leading the coordination of the ECHO-funded consortium (60%). The position ensures high-quality programme implementation, effective consortium governance and donor compliance, while supporting the positioning and development of Inclusive Education within the Palestine mission. The role combines technical support, consortium coordination, strategic planning and resource mobilisation to strengthen HI's impact and influence in the sector. Your main missions will be : 1) Ensure the optimal management of the consortium with appropriate oversight mechanisms Lead the day-to-day coordination of the ECHO-funded consortium. Act as the primary focal point for consortium partners and ECHO on consortium management matters. Coordinate consortium governance, including Steering Committee meetings, technical working groups and bilateral meetings. Ensure effective communication, collaboration and information sharing among consortium partners. Coordinate the development, implementation and monitoring of consortium workplans and action plans. Monitor compliance with consortium agreements, donor requirements and internal procedures. Identify, anticipate and proactively address implementation bottlenecks, operational risks and partnership challenges. Ensure project implementation remains aligned with the approved logical framework, workplan and allocated budget. Promote effective coordination between operational, technical, MEAL and support functions to ensure timely implementation. 2) Ensure programme quality, MEAL coordinationand donor compliance Lead the preparation, consolidation and submission of donor reports, Modification Requests and other contractual deliverables. Ensure project monitoring, evaluation, accountability and learning (MEAL) systems are implemented in close coordination with project and MEAL teams. Ensure accurate project data management, monitoring and reporting. Monitor project performance against indicators and support evidence-based decision-making. Ensure compliance with donor contractual obligations and HI internal quality standards. Contribute to project reviews, lessons learned and adaptive management processes. 3) Provide Technical support to HI teams and HI partners on Inclusive Education with a focus on emergency settings and protracted crisis contexts Provide overall technical leadership for all Inclusive Education interventions implemented by the consortium.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 6 years of relevant professional experience, including at least 5 years in IE or allied field, and 3 years in humanitarian or emergency settings.</p><p>Minimum 3 years of experience as Project manager or operations manager</p><p>Proven experience in consortium coordination, preferably within ECHO funded projects, and in working with local partners</p><p>Strong technical knowledge of Inclusive Education, education in Emergencies, Disability Inclusion, Child Protection, home based support for parents, inclusive pedagogy and practical strategies for teachers including UDL(universal design for learning), and accessible learning environments</p><p>Demonstrated experience in sector strategy development, representation, resource mobilization proposal development, consortium management and donor coordination</p><p>Demonstrated problem solving, communication, and advocacy skills</p><p>Good interpersonal, communication, coordination and networking skills</p><p>Flexibility and ability to handle multiple tasks simultaneously.</p><p>Strong oral and written communications skills in English.</p><p>Ability to work in a fast-paced environment and meet deadlines under pressure</p><p>Fluency in Arabic language is a strong asset</p><p>Previous experience with HI and/or in in the Middle East is a strong asset, particularly in Palestine</p>