Mechanical Design Engineer Jobs in Jordan

<p>Position Summary The Global Institute is seeking an AI Specialist to advance Teach For All's AI Literacy &amp; Creator Collective (AI LCC), a flagship program connecting teachers, alumni, and staff across 63 Teach For All Network Partners who are shaping how AI transforms education. This combined role spans both program management and community building: you'll manage delivery of the AI LCC's core programming (including our weekly AI AAA Series featuring thought leaders like Reid Hoffman), develop partnerships with frontier AI companies like Anthropic and Google, and build and grow the AI LCC's WhatsApp community while expanding into other platforms. You will create pathways for educators to progress from literacy to creator to builder, facilitate peer-to-peer learning, and support distributed leadership so self-organizing collectives can emerge and thrive, all working across diverse cultures, regions, languages, and time zones. This role is for a self-starter who is deeply engaged with the rapidly evolving AI ecosystem, uses foundation models daily, and understands that transformation happens through community and collective leadership rather than top-down mandates, shifting educators from dependency to agency. About the Team This role reports to the Director of the Global Institute and works in close collaboration with the broader Global Institute team including the Chief Learning Officers and their respective circles, and the Outreach and Engagement team to build out a shared AI learning agenda. The role also works closely with Teach For All's central team, particularly on technology and communications. Key Responsibilities Program management: driving delivery of the AI AAA Series and other AI LCC programming, and developing partnerships with frontier AI companies. Community facilitation and growth: building and scaling the AI LCC community across WhatsApp and other platforms, designing learning circles, and identifying power-users. AI integration and innovation: piloting AI-driven tools to summarize, translate, and resource the community at scale. Ethical AI dialogue: facilitating safe-space conversations on data privacy, bias, and responsible adoption. Operations, analytics, and content: tracking community and program health metrics, and producing mobile-first multimedia content. Project Breakdown &amp; Capacity Allocation Program Management &amp; Partnerships (45%) Manage delivery of AI LCC programming, including the weekly AI AAA Series featuring thought leaders. Develop and steward partnerships with frontier AI companies (e.g., Anthropic, Google) to support the community's growth. Build pathways for educators to progress from literacy to creator to builder. Community Facilitation &amp; Growth (35%) Design and moderate structured learning circles where educators share AI prompts, lesson plans, and case studies across languages and contexts. Identify emerging leaders within WhatsApp/Telegram groups and equip them to lead sub-chapters or specialized interest groups. Guide community expansion from WhatsApp into platforms like Discord or a custom Teach For All platform, laying the foundation for a future Teach For All community platform. AI Integration &amp; Innovation (15%) Manage delivery of AI LCC programming, including the weekly AI AAA Series featuring thought leaders. Develop and steward partnerships with frontier AI companies (e.g., Anthropic, Google) to support the community's growth. Build pathways for educators to progress from literacy to creator to builder. Operations, Analytics &amp; Content (15%) Develop and track community and program health metrics capturing engagement depth, learning outcomes, and impact. Collect and amplify "bright spot" stories from educators for Teach For All's global communications. Maintain a content calendar across platforms, producing original multimedia content optimized for mobile. Qualifications Experience managing program delivery and/or building, scaling, and managing high-engagement digital communities, particularly on social-first platforms such as WhatsApp, Telegram, or Discord Demonstrated experience with distributed or facilitative leadership models, empowering members to take ownership rather than relying on top-down moderation Experience developing partnerships, ideally with technology or AI companies Deep, hands-on experience with foundation models (e.g., Gemini, Claude, ChatGPT, Midjourney) and practical prompt engineering skills in educational or professional contexts Experience creating multimedia content (video, graphics, guides) and familiarity with tools such as Canva, Adobe Creative Suite, or equivalent Comfort using data and community analytics to track engagement, sentiment, and learning outcomes Experience working across global, cross-cultural, and multi-time-zone contexts Strong alignment with Teach For All's mission and a commitment to educational equity Spanish fluency or working proficiency is a plus What Teach For All Offers: Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization s progress Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond Comprehensive benefits package designed for your well-being and work-life needs Generous time off and flexible work arrangements And much more! Application Instructions If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all! Applications are reviewed on a rolling basis. Therefore, candidates are encouraged to apply at their earliest convenience. Work authorization This position does not offer employment visa sponsorship, immigration assistance, or support for work permits or residency applications. To be considered, candidates must already possess valid work and residency authorization to work in the country of hire at the time of application.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience managing program delivery and/or building, scaling, and managing high-engagement digital communities, particularly on social-first platforms such as WhatsApp, Telegram, or Discord</li><li>Demonstrated experience with distributed or facilitative leadership models, empowering members to take ownership rather than relying on top-down moderation</li><li>Experience developing partnerships, ideally with technology or AI companies</li><li>Deep, hands-on experience with foundation models (e.g., Gemini, Claude, ChatGPT, Midjourney) and practical prompt engineering skills in educational or professional contexts</li><li>Experience creating multimedia content (video, graphics, guides) and familiarity with tools such as Canva, Adobe Creative Suite, or equivalent</li><li>Comfort using data and community analytics to track engagement, sentiment, and learning outcomes</li><li>Experience working across global, cross-cultural, and multi-time-zone contexts</li><li>Strong alignment with Teach For All's mission and a commitment to educational equity</li><li>Spanish fluency or working proficiency is a plus</li></ul>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business Unit Overview</h4> <p>Middle East Assurance Center of Excellence is the PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p> <p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p> <p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A bachelor's degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing diverse range of industries.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on Auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>About Us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of Service Overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business Unit Overview</h4> <p>Middle East Assurance Center of Excellence is the PwC ME’s assurance alternative delivery setup. Since launching in 2013, the delivery center has been providing a broad range of services to the Assurance business enabling growth and value creation by driving new ways of working to deliver quality and operational efficiency.</p> <p>Our center of excellence was established to help the business meet unique resource and service delivery needs, become more competitive in the market and to enhance our value proposition - to our clients and our people.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Remote Team Member Senior Associate at our Assurance alternative delivery center, you will provide virtual client engagement assistance for our key clients across the region, gaining wide exposure to the GCC market and contributing in delivering the best service to our clients.</p> <p>You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Your responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-the-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which aligns most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A bachelor's degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing diverse range of industries.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on Auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><br></p><p><strong>SCOPE OF WORK:</strong><br>The Senior People &amp; Culture Manager leads the day-to-day operations and implementation of the People &amp; Culture function for the Jordan Country Program, ensuring the talent, systems, and resources are in place to achieve country objectives and effectively serve clients, in line with the P&amp;C strategic direction. The role oversees core People &amp; Culture operations, including recruitment, employee relations, compensation and benefits administration, onboarding and offboarding, compliance, and volunteer management, ensuring these services are delivered efficiently and to a high standard. The Senior People &amp; Culture Manager also drives organizational performance by strengthening the efficiency and effectiveness of people-related operations across the country program. The Senior People &amp; Culture Manager is also a member of the Jordan Senior Management Team (SMT). The position holder operates within the scope of IRC management in partnership model and reports directly to both, Jordan Country Director, and the Regional P&amp;C Director.</p><p><strong>Strategic P&amp;C Management</strong><br>• Lead the implementation of People &amp; Culture policies, processes, and initiatives that support the attraction, development, and retention of a skilled and engaged workforce in alignment with organizational policies and standards.<br>• Provide People and Culture guidance to the Country Director and SMT on employee relations, workforce planning, organizational policies, and other people-related matters., ensuring alignment with the organization s mission and leadership continuity.<br>• Promote Gender Equality, Duty of Care, and Safeguarding priorities within the Senior Management Team (SMT) and role model safe, inclusive, and caring leadership standards. Collaborate closely with regional and country counterparts to prioritize and support these efforts effectively, enhancing staff engagement, promoting their wellbeing, and raising awareness across the Country Program.<br>• Foster a healthy organizational culture that is free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power. This includes partnering with CRRD GEDI team to facilitate in-depth discussions on GEDI topics, ensuring these conversations extend beyond compliance to genuinely enhance practices, particularly in recruitment and selection processes, and inclusive team leadership.<br>• Promote inclusive practices as part of the GEDI initiative, organizing cultural exchanges and culture-building activities to enrich team cohesion. Ensure the incorporation of GEDI best practices into the employee lifecycle and day-to-day operations.<br>• Actively participate in proposal design and grants opening and review meetings specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong P&amp;C foundation to support program quality.<br>• Analyze monthly HR data, including turnover rates, time to fill, and workforce composition, to identify priorities and assess the effectiveness of HR programs.</p><p><strong>P&amp;C Operations/ Foundational</strong><br>• Lead the creation and implementation of P&amp;C objectives at the Country Office, ensuring alignment with organizational goals.<br>• Coordinate and monitor the implementation of the organization's performance management process, ensuring timely completion of performance objectives, reviews, and development plans.<br>• Prepare and analyze People and Culture data and reports including monthly HR metrics, turnover, recruitment, and workforce data, to support operational decision-making and compliance with reporting requirements.<br>• Oversee the payroll process ensuring accurate and timely salary payments and resolve payroll-related issues in coordination with Finance.<br>• Ensure effective implementation of high-quality, context-specific P&amp;C policies and practices across employee lifecycle including recruitment, onboarding and offboarding, compensation and benefits, employee relations, performance management, learning and development, contract administration, leave management, wellbeing, HR Information Systems, and compliance with organizational and legal requirements.<br>• In alignment with our PEERS framework, we promote mutual learning and capacity sharing on P&amp;C standards with our local partners and ensure their ways of working are healthy and in compliance with IRC s standards.<br>• Escalate employee relations and code of conduct concerns promptly and lead or co-lead investigations in collaboration with the Global Employee Relations unit and when needed Ethics and Compliance unit (ECU). Ensure that issues are thoroughly resolved, and appropriate follow-up actions are implemented to maintain integrity and compliance within the organization.<br>• Lead by example in supervising and mentoring direct-report staff, setting performance objectives, providing feedback, and conducting performance reviews.<br>• Offer guidance on career paths and professional development for the P&amp;C team members and support broader staff learning initiatives.</p><p><strong>P&amp;C GEDI</strong><br>• Work with the CRRD GEDI team and regional P&amp;C to implement GEDI strategies and initiatives within the Country Program to advance the GEDI priorities. Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Serve as the Country Program focal point for Resource Groups (RGs), supporting their activities and promoting employee engagement and participation.<br>• Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Foster a healthy organizational culture free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power, partnering with the CRRD GEDI team on GEDI topics that strengthen practices in recruitment, selection, and inclusive team leadership.<br>• Coordinate employee engagement, awareness, and culture-building activities that promote inclusion, belonging, and cross-cultural understanding, while supporting the integration of GEDI principles into day-to-day People &amp; Culture practices.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University certificate in HR management, International Relations or Development, Business Administration, Law or related field.</li><li>6+ years of progressive P&amp;C experience, including recruitment, performance management, employee relations, compensation, and HR administration. Minimum 2 years staff management experience in a fast-paced environment.</li><li>INGO experience strongly preferred.</li><li>Demonstrated success in supporting key senior management and building strong, trusted relationships.</li><li>Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.</li><li>High degree of comfort and successful track record supervising in matrixed environments.</li><li>High levels of integrity and empathy, with the ability to understand, engage, and inspire others.</li><li>Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work.</li><li>Broad knowledge and experience across the broad spectrum of People &amp; Culture competencies including Diversity and Inclusion</li><li>Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across countries, cultures, and organizational units required.</li><li>Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high-volume environment and on deadlines; aptitude for problem solving and decision making needed.</li><li>Excellent inter-personal, written, and verbal communication skills required.</li><li>Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support.</li><li>Excellent project management and organizational skills including detailed work planning and superior time management skills.</li><li>Proficient in people analytics and data management and interpretation, with an aptitude for translating datasets into actionable people insights.</li><li>English and Arabic language is required.</li><li>Travel: Occasional International travel for regional conferences, workshops, and trainings.</li></ul>

<p><br></p><p><strong>SCOPE OF WORK:</strong><br>The Senior People &amp; Culture Manager leads the day-to-day operations and implementation of the People &amp; Culture function for the Jordan Country Program, ensuring the talent, systems, and resources are in place to achieve country objectives and effectively serve clients, in line with the P&amp;C strategic direction. The role oversees core People &amp; Culture operations, including recruitment, employee relations, compensation and benefits administration, onboarding and offboarding, compliance, and volunteer management, ensuring these services are delivered efficiently and to a high standard. The Senior People &amp; Culture Manager also drives organizational performance by strengthening the efficiency and effectiveness of people-related operations across the country program. The Senior People &amp; Culture Manager is also a member of the Jordan Senior Management Team (SMT). The position holder operates within the scope of IRC management in partnership model and reports directly to both, Jordan Country Director, and the Regional P&amp;C Director.</p><p><strong>Strategic P&amp;C Management</strong><br>• Lead the implementation of People &amp; Culture policies, processes, and initiatives that support the attraction, development, and retention of a skilled and engaged workforce in alignment with organizational policies and standards.<br>• Provide People and Culture guidance to the Country Director and SMT on employee relations, workforce planning, organizational policies, and other people-related matters., ensuring alignment with the organization s mission and leadership continuity.<br>• Promote Gender Equality, Duty of Care, and Safeguarding priorities within the Senior Management Team (SMT) and role model safe, inclusive, and caring leadership standards. Collaborate closely with regional and country counterparts to prioritize and support these efforts effectively, enhancing staff engagement, promoting their wellbeing, and raising awareness across the Country Program.<br>• Foster a healthy organizational culture that is free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power. This includes partnering with CRRD GEDI team to facilitate in-depth discussions on GEDI topics, ensuring these conversations extend beyond compliance to genuinely enhance practices, particularly in recruitment and selection processes, and inclusive team leadership.<br>• Promote inclusive practices as part of the GEDI initiative, organizing cultural exchanges and culture-building activities to enrich team cohesion. Ensure the incorporation of GEDI best practices into the employee lifecycle and day-to-day operations.<br>• Actively participate in proposal design and grants opening and review meetings specifically advising on organizational structure, position scoping, demographic/staffing analysis and other inputs critical to ensure strong P&amp;C foundation to support program quality.<br>• Analyze monthly HR data, including turnover rates, time to fill, and workforce composition, to identify priorities and assess the effectiveness of HR programs.</p><p><strong>P&amp;C Operations/ Foundational</strong><br>• Lead the creation and implementation of P&amp;C objectives at the Country Office, ensuring alignment with organizational goals.<br>• Coordinate and monitor the implementation of the organization's performance management process, ensuring timely completion of performance objectives, reviews, and development plans.<br>• Prepare and analyze People and Culture data and reports including monthly HR metrics, turnover, recruitment, and workforce data, to support operational decision-making and compliance with reporting requirements.<br>• Oversee the payroll process ensuring accurate and timely salary payments and resolve payroll-related issues in coordination with Finance.<br>• Ensure effective implementation of high-quality, context-specific P&amp;C policies and practices across employee lifecycle including recruitment, onboarding and offboarding, compensation and benefits, employee relations, performance management, learning and development, contract administration, leave management, wellbeing, HR Information Systems, and compliance with organizational and legal requirements.<br>• In alignment with our PEERS framework, we promote mutual learning and capacity sharing on P&amp;C standards with our local partners and ensure their ways of working are healthy and in compliance with IRC s standards.<br>• Escalate employee relations and code of conduct concerns promptly and lead or co-lead investigations in collaboration with the Global Employee Relations unit and when needed Ethics and Compliance unit (ECU). Ensure that issues are thoroughly resolved, and appropriate follow-up actions are implemented to maintain integrity and compliance within the organization.<br>• Lead by example in supervising and mentoring direct-report staff, setting performance objectives, providing feedback, and conducting performance reviews.<br>• Offer guidance on career paths and professional development for the P&amp;C team members and support broader staff learning initiatives.</p><p><strong>P&amp;C GEDI</strong><br>• Work with the CRRD GEDI team and regional P&amp;C to implement GEDI strategies and initiatives within the Country Program to advance the GEDI priorities. Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Serve as the Country Program focal point for Resource Groups (RGs), supporting their activities and promoting employee engagement and participation.<br>• Coordinate the implementation of GEDI action plans within the Country Program, ensuring effective execution and measurable outcomes.<br>• Foster a healthy organizational culture free of unequal power dynamics, discrimination, bias, harassment, bullying, and abuse of power, partnering with the CRRD GEDI team on GEDI topics that strengthen practices in recruitment, selection, and inclusive team leadership.<br>• Coordinate employee engagement, awareness, and culture-building activities that promote inclusion, belonging, and cross-cultural understanding, while supporting the integration of GEDI principles into day-to-day People &amp; Culture practices.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>University certificate in HR management, International Relations or Development, Business Administration, Law or related field.</li><li>6+ years of progressive P&amp;C experience, including recruitment, performance management, employee relations, compensation, and HR administration. Minimum 2 years staff management experience in a fast-paced environment.</li><li>INGO experience strongly preferred.</li><li>Demonstrated success in supporting key senior management and building strong, trusted relationships.</li><li>Proven track-record of excellent management and leadership skills including capacity-building, coaching, mentoring, performance management and delivering individual and group training.</li><li>High degree of comfort and successful track record supervising in matrixed environments.</li><li>High levels of integrity and empathy, with the ability to understand, engage, and inspire others.</li><li>Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work.</li><li>Broad knowledge and experience across the broad spectrum of People &amp; Culture competencies including Diversity and Inclusion</li><li>Strong collaborator with effective interpersonal and analytical skills who can work seamlessly across countries, cultures, and organizational units required.</li><li>Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high-volume environment and on deadlines; aptitude for problem solving and decision making needed.</li><li>Excellent inter-personal, written, and verbal communication skills required.</li><li>Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support.</li><li>Excellent project management and organizational skills including detailed work planning and superior time management skills.</li><li>Proficient in people analytics and data management and interpretation, with an aptitude for translating datasets into actionable people insights.</li><li>English and Arabic language is required.</li><li>Travel: Occasional International travel for regional conferences, workshops, and trainings.</li></ul>

<p>Mercy Corps operates across a diverse and dynamic consolidated region spanning Asia, Middle East &amp; Europe (AMEE) including Ukraine, Georgia, Moldova, Syria, Yemen, Jordan, Lebanon, Palestine, Afghanistan, Indonesia, Myanmar, Nepal, Pakistan, Kyrgyzstan, and Thailand. Contexts range from protracted conflicts, displacement, and acute humanitarian crises to climate vulnerability, poverty, and rapidly evolving development landscapes. Across this spectrum, Mercy Corps applies a layered resilience approach delivering food and water security, economic opportunity, and energy access while fostering self-reliance and local leadership. The region also presents growing opportunities for private-sector engagement, blended finance, and innovative partnership models, enabling Mercy Corps to bridge relief and long-term development through climate-smart, evidence-driven programming. The Awards Management Team (AMT) works in lockstep with Mercy Corps country teams to ensure they have the resources, tools, and information they need to succeed in the implementation of high-quality programs across three areas by: 1. Stewarding award management from kick-off to close out, supporting adherence to donor requirements, aligning donor contractual deliverables with internal program quality and compliance standards to deliver program impact, resolving compliance issues, and promoting knowledge management; 2. Contributing to strategic new business development by identifying new funding opportunities, supporting high-quality program design, and leading submission efforts aligned with donor requirements; and 3. Serving as liaison between Mercy Corps' program teams and their most critical relationships with internal and external stakeholders</p><p>The AMT Manager supports the implementation of the strategic direction set by the AMT Lead, ensuring impactful, high-quality programming support for their assigned portfolio within AMEE: the Asia sub-region (Afghanistan, Indonesia, Myanmar, Nepal, Pakistan, Kyrgyzstan, and Thailand. The AMT Manager works closely with country teams and is an essential member of the AMT structure. They serve as a headquarters (HQ) focal point for supporting country programs in program and award management, connecting the field to Global and Regional resources, and representing specific country/award interests internally and externally. They provide day-to-day supervision, management, and mentorship to a team of AMT Program Officers for the Asia sub-region, ensuring quality work and fostering a cohesive team dynamic under the overall guidance of the AMT Lead.</p><p>Essential Responsibilities</p><ul><li>Team Management (Day-to-Day Supervision):</li><li>Provide day-to-day supervision and performance management for assigned AMT Program Officers</li><li>Develop the capacity of direct reports, deepen understanding of their roles, and assist with career development.</li><li>Promote accountability, communicate expectations, and provide constructive feedback through regular one-on-ones and performance reviews for direct reports.</li><li>Check the quality and timeliness of direct reports' work.</li><li>Contribute to a work environment of mutual respect where team members strive to achieve excellence.</li><li>Participate in hiring and lead orientation for direct reports, under the guidance of the AMT Lead.</li><li>Portfolio Management &amp; Award Administration:</li><li><br></li><li><b>Required Knowledge, Skills and Abilities</b></li><li>Excellent written and verbal communication skills, with the ability to synthesize complex information clearly and concisely for various audiences.</li><li>A detail-oriented, multi-tasker who is able to communicate clearly and work under pressure.</li><li>A problem solver, adept in successfully dealing with issues of complexity.</li><li>Proven ability to build and maintain strong, collaborative working relationships with diverse internal teams and external stakeholders across different cultures and time zones.</li><li>Demonstrated ability to provide effective day-to-day supervision, mentorship, and coaching to direct reports, fostering their capacity development and promoting accountability.</li><li>Adept at identifying, analyzing, and supporting the resolution of complex issues related to award management and program implementation.</li><li>Strong organizational skills with the ability to manage multiple priorities, track deadlines, and ensure timely completion of tasks for self and direct reports .</li><li>A robust sense of humor is greatly appreciated.</li><li>A demonstrable passion for, and a clear empathy with, the organization s aims and values.</li><li><b>Required Education and Experience</b></li><li>Bachelor s degree or equivalent in a relevant field. Master s degree preferred.</li><li>5+ years of professional experience in international relief and development, including experience with award management, compliance, and program management.</li><li>Field-based experience is highly desirable, ideally in Asia, Middle East or Europe</li><li>Demonstrated experience supporting proposal development (support and writing) with various donors, particularly government donors (e.g., European &amp; UK donors), private foundations, and corporations.</li><li>Experience representing an organization with operational external stakeholders such as donors, government officials, and partners.</li><li>Experience with monitoring and evaluation and other learning efforts.</li><li>Proven ability to lead, manage, mentor, and develop individuals and teams (day-to-day supervision).</li><li>Strong interpersonal, communication, and relationship-building skills.</li><li>Proficiency with MS Office software (Outlook, Word, Excel, PowerPoint).</li><li>Fluency in English required.</li><li>Living Conditions / Environmental Conditions</li><li>This position may require up to 10% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/short term assignment to a field posting. Staff are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent written and verbal communication skills, with the ability to synthesize complex information clearly and concisely for various audiences.</li><li>A detail-oriented, multi-tasker who is able to communicate clearly and work under pressure.</li><li>A problem solver, adept in successfully dealing with issues of complexity.</li><li>Proven ability to build and maintain strong, collaborative working relationships with diverse internal teams and external stakeholders across different cultures and time zones.</li><li>Demonstrated ability to provide effective day-to-day supervision, mentorship, and coaching to direct reports, fostering their capacity development and promoting accountability.</li><li>Adept at identifying, analyzing, and supporting the resolution of complex issues related to award management and program implementation.</li><li>Strong organizational skills with the ability to manage multiple priorities, track deadlines, and ensure timely completion of tasks for self and direct reports .</li><li>A robust sense of humor is greatly appreciated.</li><li>A demonstrable passion for, and a clear empathy with, the organization s aims and values.</li><li>Bachelor s degree or equivalent in a relevant field. Master s degree preferred.</li><li>5+ years of professional experience in international relief and development, including experience with award management, compliance, and program management.</li><li>Field-based experience is highly desirable, ideally in Asia, Middle East or Europe</li><li>Demonstrated experience supporting proposal development (support and writing) with various donors, particularly government donors (e.g., European &amp; UK donors), private foundations, and corporations.</li><li>Experience representing an organization with operational external stakeholders such as donors, government officials, and partners.</li><li>Experience with monitoring and evaluation and other learning efforts.</li><li>Proven ability to lead, manage, mentor, and develop individuals and teams (day-to-day supervision).</li><li>Strong interpersonal, communication, and relationship-building skills.</li><li>Proficiency with MS Office software (Outlook, Word, Excel, PowerPoint).</li><li>Fluency in English required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>Upon completion of this assignment, the consultant will have delivered a comprehensive independent final evaluation of the project, including an inception report, draft and final evaluation reports, and a presentation of key findings. The evaluation will provide UN-Habitat, the Adaptation Fund Board, and national partners in Jordan and Lebanon with evidence-based conclusions, lessons learned, and strategic recommendations to inform future climate resilience and water management programming.<br> Work Location<br>Home based<br> Expected duration<br>4 months (part time)<br> Duties and Responsibilities<br>UN-Habitat is the United Nations agency for human settlements. It is mandated by the UN General Assembly to promote socially and environmentally sustainable communities, towns and cities with the goal of providing adequate shelter for all. It supports Member States in the development of sustainable cities and human settlements through its normative and operational work at global, regional, national and local levels. By working at all levels and with relevant stakeholders and partners, UN-Habitat contributes to linking policy development and capacity-building activities with a view to promoting cohesive and mutually reinforcing social, economic and environmental policies and programs in human settlements in conformity with international practices and covenants. UN-Habitat also leads and coordinates the monitoring of and reporting on global progress on the implementation of the New Urban Agenda and Sustainable Development Goal (SDG) 11 of making cities and human settlements inclusive, safer, resilient and sustainable. Other global agreements support UN-Habitat’s work including the Paris Agreement on Climate Change. The Conference of the Parties (COP) of the UN Framework Convention on Climate Change (UNFCCC) established and launched the Adaptation Fund (AF) in 2007. The fund is to finance concrete adoption projects and programmes in developing countries that are particularly vulnerable to adverse effects of climate change. The fund’s projects and activities aim at building national and local adaptation capacities while reaching and engaging with the most vulnerable groups. Background: The project “Increasing the Resilience of Displaced Persons and Host Communities to Climate Change-Related Water Challenges in Jordan and Lebanon”, funded by the Adaptation Fund with a budget of USD 13,973,509, is led by the United Nations Human Settlements Programme (UN-Habitat) in partnership with ESCWA and UNICEF. As well as national governmental and municipal stakeholders, in addition to several implementing partners in Jordan and Lebanon; United Nations International Children’s Emergency Fund (UNICEF), Jordan Hashemite Fund for Human Development (JOHUD), Jordan Hashemite Fund for Badia Development (HFDJB) (BADIA), Permaculture Research Institute (PRI), Yarmouk Water Company (YWC), LDK and Royal Scientific Society (RSS), Management of Resources &amp; Environmental Solutions (MORES) and United Nations Economic and Social Commission for Western Asia (ESCWA). The project addresses the compounded impacts of climate change and the Syrian refugees’ displacement crisis, focusing on water scarcity, urban resilience, and sustainable development. It promotes innovative water harvesting, wastewater reuse, and municipal planning to strengthen climate resilience among vulnerable communities. The project was launched in October 2021 and ends in October 2026. 1. Objectives and Expected Accomplishments (outcomes) of the project The overall objective of the project is to increase the resilience of both displaced persons and host communities in Jordan and Lebanon to climate change-related water challenges, particularly challenges associated with water scarcity, climate-induced pressures, and population growth in vulnerable areas. The project aims to achieve this objective through four expected accomplishments: A. Strengthened municipal and institutional capacities to assess, plan, and manage climate-related water risks through the development of climate-responsive territorial planning documents, including urban master plans and associated action or investment plans, in order to support municipal governments to manage urban risks and vulnerabilities in the context of climate change, especially water scarcity challenges, and urban (population) growth, including pressures associated with displacement. B. Increased community awareness, ownership, and capacities to operate, maintain, and replicate sustainable water harvesting, supply, and reuse systems, aimed at strengthening the resilience of citizens (DPs and host communities) through improved awareness, and practical capacities to respond to climate change impacts on water resources. C. Expanded access to efficient and climate-resilient water supply systems through innovative and replicable non-conventional water harvesting, greywater treatment, and wastewater reuse techniques, aimed at enhancing the adaptive capacity of the water sector by expanding unconventional water harvesting, and climate-resilient water supply and irrigation options appropriate to the local context. D. Enhanced knowledge management, learning, and replication to document and share lessons learned and support the development of regional approaches for managing urban climate and water risks, including the development of regional urban risks and vulnerabilities management model in the context of climate change and urban (population) growth. *Detailed expected outcomes, outputs, indicators, and targets for each component are presented in the project’s Results Framework and will be provided to the evaluation team as part of the evaluation documentation package. 2. Project Scope and Geographic Focus The project is implemented in Jordan and Lebanon, targeting municipalities and communities that are highly vulnerable to climate change-related water challenges. In Jordan, the project focuses on the municipalities of Mafraq and Irbid, where increasing temperatures, recurrent droughts, declining groundwater availability, and rapid population growth, including large numbers of displaced persons are placing severe pressure on water systems and municipal services. In Lebanon, the project targets the Zahle District, including the municipalities of Zahleh–Maalaka and Taanayel Zahleh Municipality, where water scarcity, untreated wastewater, and high concentrations of displaced populations have intensified the vulnerability of communities and water-dependent livelihoods. Across both countries, climate change impacts have contributed to; reduced availability of safe and reliable water resources, increased pressure on municipal water supply and wastewater systems, and heightened vulnerability of water-dependent households and services. The project operates at two interconnected scales: 1. Municipal scale: strengthening planning capacities through climate-responsive territorial planning, vulnerability assessments, and urban master plans that integrate climate change, water scarcity, gender, and population pressures. 2. Community scale: improving access to alternative and climate-resilient water resources through rainwater harvesting, greywater treatment and reuse systems, wastewater treatment improvements, and community-level awareness and capacity building. 3. Project implementation arrangement The project is implemented by UN-Habitat as the Implementing Entity. Execution is carried out through national and international partners in both countries: • Lebanon: UNICEF - Lebanon, MORES • Jordan: UNICEF - Jordan, JOHUD, Badia, YWC, PRI, LDK/RSS • UN-ESCWA – Lebanon, Component 4 across both countries. Implementation is conducted in coordination with key national authorities: Jordan: Ministry of Environment (MOE) (Designated Authority), Ministry of Planning and International Cooperation (MOPIC), Ministry of Water and Irrigation (MOWI), Ministry of Local Administration (MOLA), MOA and the municipalities of Irbid and Mafraq. Lebanon: MOEnv (Designated Authority), Ministry of Agriculture (MOA), Ministry of Energy and Water (MOEW), Bekaa Water Establishment (BWE), and the Zahleh–Maalaka and Taanayel Zahleh Municipality, including municipalities of Zahle. A regional and national Project Steering Committee (RSC) structure provides guidance, oversight, and coordination among government stakeholders, executing partners, and UN agencies. Reporting Line: The consultant will report to the Head of Programme in coordination with Regional Project Coordinator. Duties and responsibilities: The evaluation objective is to assess, as systematically and objectively as possible the relevance, efficiency, effectiveness, sustainability, impact outlook and coherence of the project. Findings from the evaluation will inform UN-Habitat, the Ministries of Environment in Jordan and Lebanon (National Designated Authorities), and the Adaptation Fund Board on what worked well, what did not, and why. 1. The specific objectives of the evaluation are: • To assess the performance of the project in terms of achievement of the results at objective level, expected accomplishment (outcome) and output levels. • Assess the relevance, efficiency, effectiveness, sustainability, impact outlook, and coherence of the project in addressing climate change-related water challenges and improving the resilience of targeted communities. • Assess project management arrangements, including execution modalities, partnerships, coordination mechanisms, institutional roles, and the adequacy and use of resources, and how these factors influenced project performance. • Ensure alignment with Adaptation Fund Evaluation Policy and Guidance, including assessment of compliance with Adaptation Fund Environmental and Social Policy and Gender Policy. • To identify lessons learned and make strategic, programmatic and management recommendations on what further needs to be done to effectively promote and increase climate resilience of communities in Jordan and Lebanon. 2. Scope of the evaluation The evaluation will cover the entire life cycle of the project, from November 2021 to end of June 2026, including planning, inception, implementation, monitoring, reporting, and adaptive management processes. In line with the Adaptation Fund Evaluation Policy, the evaluation will assess: • Achievement of outputs and expected accomplishments (outcomes), and progress toward the overall objective • The processes that influenced performance, including readiness, stakeholder engagement, institutional roles, ownership, and operational coordination • Financial management, execution arrangements, and oversight/backstopping by UN-Habitat and partners • The effectiveness of monitoring, evaluation, and reporting systems • Compliance with and integration of the Adaptation Fund Environmental and Social Policy and Gender Policy, including gender equality, equity, social inclusion, human rights, and protection of vulnerable groups • Key constraints, risks, opportunities, and factors affecting sustainability and future upscaling The evaluation will consider performance at both municipal level (planning, governance, institutional capacity) and community level (non-conventional water systems, awareness and capacity-building), reflecting the project’s dual-scale implementation approach. A comprehensive evaluation report must be developed and submitted. Presentation of the evaluation process and findings must be developed and presented by the evaluation consultant to UN-Habitat and all stakeholders and partners. 3. Evaluation Questions: Apart from evaluating performance of the project focusing on achievements in terms of outputs, outcomes and objective, the evaluation will seek to answer evaluation questions, which are organized around the evaluation criteria of relevance, effectiveness, efficiency, impact outlook, sustainability, coherence as well as assess the integration of cross-cutting issues. 1) Relevance: To what extent were the project objectives and design relevant to the needs of beneficiaries, the Adaptation Fund, UN-Habitat, executing entities, and national and local priorities in Jordan and Lebanon? • To what extent was the project relevant to requirements/needs of the beneficiaries? • To what extent was the implementation strategy responsive to donor requirements, national strategies, and UN-Habitat and executing entities’ strategies? • To what extent were the project’s intended outputs and outcome consistent with national and local policies and priorities? • To what extent were key stakeholders and target groups (including gender considerations and vulnerable groups such as displaced persons, women, youth, and low-income households) appropriately identified? • To what extent was the project aligned with Adaptation Fund strategic priorities? 2) Effectiveness: To what extent did the project enhance climate resilience in targeted municipalities and communities in Jordan and Lebanon? • What products, services, and systems were delivered, and to what extent did they strengthen local capacity to plan, manage, and adapt to climate-related water challenges? • To what extent did local ownership influence the effectiveness of the project? • Was the monitoring and evaluation system adequate for tracking progress toward outputs and outcomes, and how was M&amp;E information used to adapt implementation? • To what extent did assumptions and risk assessments hold true, and how effectively did the project respond to changes or external factors? 3) Efficiency: How well were resources used? • To what extent did resources, management arrangements, and execution structures support efficient project implementation? • To what extent did UN-Habitat and executing partners have adequate capacity to implement the project? • To what extent were institutional arrangements adequate and free from administrative, financial, or managerial bottlenecks? • To what extent did the project demonstrate value for money, and how effective were the adaptive management measures taken during implementation? • To what extent did activities and outputs contribute to achieving the expected accomplishments and objective? • To what extent was monitoring and reporting transparent and satisfactory to key stakeholders? 4) Impact: What difference has the project made? • To what extent has the project generated observable changes in the target communities and institutions? • Did the project produce any unintended or unexpected effects (positive or negative), and how might these influence long-term impact? • To what extent did the project contribute to reducing climate vulnerability and enhancing adaptive capacity of displaced persons and host communities? 5) Sustainability and Scalability: To what extent are project benefits likely to continue after Adaptation Fund financing ends? • To what extent was capacity developed in order to ensure sustainability of the efforts and benefits? Is there sufficient awareness in support of the projects’ objectives? • To what extent did the project engage the participation of key stakeholders in design, implementation, monitoring, and reporting to see that it is in their interest that the project benefits continue? • To what extent was the project aligned with national/local development priorities? What is the likelihood of financial and economic resources being available once the Adaptation Fund funding ends? • Are systems for accountability, O&amp;M, and technical know-how in place? • To what extent did the project foster innovative partnerships with local institutions and authorities and other development partners? • Are there any environmental risks that may jeopardize sustainability of project achievements? • To what extent are arrangements in place to ensure continued compliance with environmental and social safeguards and gender commitments? • To what extent can the project’s approach, model, or key interventions be replicated or scaled up in other locations or contexts? • To what extent are the project’s methods, tools, systems, or partnerships institutionalized or documented in a way that supports future scaling? • To what extent are the project results likely to remain environmentally sustainable over time, including under changing climate and resource conditions? • To what extent are the beneficiaries and other similar users willing to pay for treated wastewater reuse in irrigation? • To what extent are the beneficiaries and other similar users willing to pay for the installation, maintenance and use of rooftop rainwater harvesting and greywater treatment systems? 6) Coherence: To what extent did other projects, support or complement the project? • Was the project coherent and implemented in synergy with other Adaptation Fund-supported activities or climate adaptation initiatives? • To what extent was the project coherent or complementary with other UN or donor-funded projects and national programmes? 7) Adaptive Management: To what extent was the project responsive to changing context and implementation conditions, and how effectively were evidence and lessons used to inform decisions during implementation? • To what extent was monitoring and learning evidence used to adapt implementation decisions (e.g., workplans, targeting, technical approaches, partnerships, timelines) and document the results of those adaptations? • To what extent did the project identify, document, and act on lessons learned and innovative practices/tools to improve implementation and outcomes? 8) Equity: To what extent were the benefits of the project shared fairly between groups and geographies, in line with the Adaptation Fund’s Environmental and Social Policy and Gender Policy? • To what extent were vulnerable and marginalized groups (including displaced persons, women, youth, persons with disabilities, and low-income households) meaningfully engaged across project design, implementation, monitoring, and follow-up? The evaluator may refine or expand on the evaluation questions, as necessary, in order to carry out the objectives of the evaluation. 4. Approach and Methodology: 4.1 Approach The evaluation will be conducted in a systematic, impartial, and evidence-based manner in accordance with the United Nations Evaluation Group (UNEG) Norms and Standards and in line with the Adaptation Fund Evaluation Policy. The evaluator will propose a detailed approach and methodology in the inception report; however, the evaluation is expected to adopt a results-based approach grounded in the project’s Theory of Change (ToC), assessing the extent to which project activities and outputs contributed to the expected accomplishments (outcomes) and overall objective in Jordan and Lebanon. The ToC, building on the project’s logical framework, will serve as the central analytical tool for examining causality and the project’s performance. The evaluation should also apply participatory and utilization-focused approaches to promote meaningful engagement of key stakeholders and facilitate the practical use of the evaluation results. Emphasis will be placed on assessing project delivery, achievement of outputs and outcomes, lessons learned, critical gaps, and actionable recommendations. All findings and conclusions must be supported by verifiable and triangulated evidence. The main emphasis should be placed on project delivery, achievement of results; lessons learned, critical gaps; and recommendations. Findings in the evaluation should be evidence-based. 4.2 Evaluation Methodology A variety of methodologies will be applied to collect data to answer the evaluation questions. By triangulating available data sources, the evaluation will seek to establish strong evidence base and maximize the credibility of its analysis. Where relevant, applicable and feasible, the data will be disaggregated by gender, age, and beneficiary group (e.g, host communities, displaced per<br> </div>

<p><strong>JOB SUMMARY</strong>&nbsp;&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>The Mental Health and Psychosocial Support Manager oversees International Medical Corps MHPSS programming within the country and will work closely with local partners to implement MHPSS projects.&nbsp;</p> <p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.&nbsp;</p> <p>&nbsp;</p> <p><strong>MAIN TASKS AND RESPONSIBILITIES</strong>&nbsp;</p> <p>&nbsp;</p> <ul> <li>Coordinate and manage the MHPSS programming for the country&nbsp;</li> </ul> <ul> <li>Manage the MHPSS team, supervise activities and build capacity, support with team-building, performance reviews, and professional development of staff.&nbsp;</li> </ul> <ul> <li>Regular coordination and program status updating with Program Director and Country Director.&nbsp;</li> </ul> <ul> <li>Manage and coordinate all program related legal requirement in collaboration with Grants and Contracts Management Department.&nbsp;</li> </ul> <ul> <li>Closely work with national implementing partners and relevant government focal points for the implementation and monitoring of MHPSS projects.&nbsp;</li> </ul> <ul> <li>Provide continual technical guidance and support for MHPSS-related trainings and supervision as needed.&nbsp;</li> </ul> <ul> <li>Be closely involved with partners and review the national mental health treatment protocol and a revision of the free drug list for psychotropic medication.&nbsp;</li> </ul> <ul> <li>Represent IMC MHPSS on a national level with stakeholders and key government officials.&nbsp;</li> </ul> <ul> <li>Conduct field visits regularly for monitoring and evaluation, relationship building, capacity building and service quality assurance.&nbsp;</li> </ul> <ul> <li>Oversee all program activities and their timely and clinically sound conduction and facilitation, providing input where necessary.&nbsp;</li> </ul> <ul> <li>Coordinate the procurement and distribution of psychotropic medication with the logistics and finance department and local partners and government agencies.&nbsp;</li> </ul> <ul> <li>Ensure functioning of adequate monitoring systems for the use of psychotropic medication, coordinate with implementing partners.&nbsp;</li> </ul> <ul> <li>Support and advise the functioning of MHPSS referral pathways with partner NGO(s) and external service providers.&nbsp;</li> </ul> <ul> <li>Oversee monitoring and evaluation of MHPSS programming, and development of M/E tools and collection and analysis of program data.&nbsp;</li> </ul> <ul> <li>Oversee internal and external MHPSS reporting on a regular basis and ensure quality of reporting.&nbsp;</li> </ul> <ul> <li>Work closely with support departments to support program administration and the logistical implementation of activities in program sites.&nbsp;</li> </ul> <ul> <li>Manage the program budget for MHPSS and coordinate with the finance department regularly.&nbsp;</li> </ul> <ul> <li>Coordinate regularly with other teams, including Health, MNH/VAWG and Nutrition, for integrated approach to activities and trainings.&nbsp;</li> </ul> <ul> <li>Implement the project in line with IMC and global MHPSS standards and guidelines and closely coordinate with IMC's Technical Unit Global Mental Health Advisor for development and review of training materials and reports.&nbsp;</li> </ul> <ul> <li>Participate in MHPSS coordination meetings for information sharing, collaboration with partners, referral mechanisms, and promoting best practices and IASC MHPSS guidelines&nbsp;</li> </ul> <p>Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily comprehensive.&nbsp;</p> <p>&nbsp;</p> <p><strong>MINIMUM QUALIFICATIONS</strong>&nbsp;</p> <p>&nbsp;</p> <ul> <li>Typically, a 4-year University degree in related area. Equivalent combination of relevant education and experience may be substituted as appropriate&nbsp;</li> </ul> <ul> <li>The qualified candidate is a mental health professional (psychologist, clinical social worker, or psychiatrist) with experience in MHPSS program management and coordination.&nbsp;</li> </ul> <ul> <li>Typically, 5+ years of relevant and progressive experience working in mental health related field, including minimum of 2 years of professional experience managing and coordinating MHPSS projects in humanitarian settings.&nbsp;</li> </ul> <ul> <li>Knowledgeable in and experience following IASC Guidelines on MHPSS in Emergencies and international best practices on the integration of MHPSS into primary health care settings.&nbsp;</li> </ul> <ul> <li>Demonstrable technical expertise in the assessment, design, and delivery of responses to pre-existing and emergency-induced MHPSS needs.&nbsp;</li> </ul> <ul> <li>Training experience required; capacity and proven track record in national staff and partner training and capacity-building.&nbsp;</li> </ul> <ul> <li>Strong organizational and supervisory skills&nbsp;</li> </ul> <ul> <li>Honest, hardworking and self-motivated&nbsp;</li> </ul> <ul> <li>Strong interpersonal skills and ability to work within different cultural environments&nbsp;</li> </ul> <ul> <li>Strong written and communication skills&nbsp;</li> </ul> <ul> <li>Ability to work within a team structure or independently, flexible, and can cope with stressful workload&nbsp;</li> </ul> <ul> <li>An excellent command of verbal and written English&nbsp;</li> </ul> <p>&nbsp;</p>

<h3>Responsibilities</h3>Gathers information concerning the capabilities of Company products; investigates the technical capabilities of Company products and competing equipment and/or solutions; stays abreast of developments in hardware and software. Generates quantifiable requirements based on customer description, system planning and design, and ensures requirements comply through formal verification methods. Translates high level product development strategies into network and system requirement specifications and works with other engineering disciplines to develop lower level detailed implementation requirements. Establishes and coordinates development of standards, practices, and procedures as related to the overall network and system development. Designs interfaces and brings network and system elements together so they work as a whole. Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to understand and shape requirements. Develop and implement QoS for a voice/video/data network environment Use network/application performance management tools to troubleshoot, analyze, test, and provide recommended solutions for performance problems Develops and generates conceptual, logical, and physical network architectures, resulting in documents and drawings, testing analyses, test plans, and risk assessments to ensure sound architecture Provide operational support services for WAN and LAN technologies Plans network layouts and configures systems to user environments Analyzes network topologies and traffic, and capacity requirements Work with DOD customers to fill information gaps and communicate architecture and technical solutions Supports the acquisition of hardware and software, as well as needed Develop detailed logical designs in areas of: Gigabit Ethernet Switching/Routing (EIGRP &amp; BGPv4), QOS, DMVPN, IPv4 &amp; Multicast architecture Perform Network Engineering and Architecture Duties for a Wide Area Networking environment <h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows What You Can Expect Interview &amp; Hiring Process If you are selected to move forward through the process, here s what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning &amp; Development platform, to include certification preparation content Training, Education and Certification Assistance* Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment *Available to full-time employees Our employees unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an at-will position and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Pay range: $90,000 - $100,000 Annually<p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3>Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience Clearance Required: TS/SCI CompTIA Security+ Plus Certification Cisco Certified Network Professional (CCNP) certification (copy presented with application) 3+ years of Cisco Routing and Switching experience; demonstrated technical proficiency in LAN, WAN, Network Management, and Security. Knowledge of DHCP, DNS, Demonstrated ability to handle several projects simultaneously Must have a strong, proven background with experience with Cisco Routing and Switching Strong attention to detail, good documentation skills, and ability to write clear, concise project reports Strong troubleshooting and critical thinking skills Demonstrated ability to function with minimal instruction or supervision, or as a part of a larger team reporting to formal project management. Strong communication and organizational skills Demonostrated experience in designing and implementing enterprise-level networks Demonstrated knowledge of EIGRP, BGP, QOS, DMVPN, and other WAN-based technologies 3+ years of Network Integration Experience Demonstrated experience with Layer 2, 3, and 4 networking - Advanced knowledge and experience with EIGRP and BGP routing protocols Advanced knowledge of multicast protocols/architecture Experience with IPv4 Current and active U.S. Passport Current and active U.S. Driver's License Must have the ability to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments Medically/Physically fit for deployment with U.S. Military Forces Outside the Continental United States (OCONUS) under the provisions of USCENTCOM Medical Standards Preferred Skills and Experience Experience support U.S. Special Operations Experience with Agile development methodologies and working with Agile teams using collaboration tools such as Gitlab. Experience with working with CM tools, including Gitlab, Git-centric, and CI/CD workflows

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Place: Amman, Jordan, with travels to Palestine, depending on access Starting date: September 1st 2026 Duration of contract: 12 months Humanity &amp; Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development programmes in more than 60 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 255 million euros, with 4794 employees worldwide.<br> At Handicap International-Humanity &amp; Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation: www.<br>hi.org JOB CONTEXT: HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis.<br> This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).<br> Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Middle-Area.<br> In Gaza, HI operates three offices: one in the middle area, one in the north, and one in the south.<br> The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&amp;O), Armed Violence Reduction, Atlas Logistics, and Education.<br> Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.<br> The total budget for 2025 is expected to range between 8 and 12 million EUR.<br> YOUR MISSION: Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI’s Palestine programme.<br> You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation (CoO), and coordinate closely with technical and support teams.<br> The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities.<br> You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities.<br> In this framework, your main responsibilities are: Responsibility 1: Operational Oversight and Strategy Implementation • Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission’s strategic and operational plans • Translate programmatic strategies, developed under the Technical Head of Program (THOP) guidance, into feasible, timely, and efficient operational workplans • Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered • Regularly assess operational risks and constraints and develop mitigation measures accordingly Responsibility 2: Supervision and Support to Area Managers and EOD Chief of Operations • Directly supervise Area Managers and EOD Chief of Operations, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations.<br> • Promote strong field leadership, staff well-being, accountability, and cross-area learning • Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary Responsibility 3: Operational Coordination and Cross-Functional Integration • Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving • Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks Responsibility 4: Project Delivery and Compliance • Closely with Area Managers and EOD Chief of Operations, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations • Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.<br>) are realistic and regularly updated • Follow up on Situation Reports and other key reporting tools from Area Managers Responsibility 5: Monitoring Tools and Standardization • In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases • Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed Responsibility 6: Contribution to Project Design and Feasibility • Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines • Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints Responsibility 7: Capacity Building and Leadership Development • Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance) • Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity CHARACTERISTICS OF THE POSITION: • Amman : Security is stable in Amman and in most parts of Jordan • Gaza Strip: In the current crisis, the entire population is at risk due to frequent airstrikes and ground offensives despite the ceasefire.<br> HI has not been able to deploy international team members since January 2026 due to registration issues and access constraints.<br> Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidate will have to carry out all their mission from Amman.<br> This situation is beyond our control and beyond the responsibility of our organization.<br> • West Bank: The situation remains volatile and unpredictable, with frequent clashes between Israeli forces and Palestinians, particularly during military raids in refugee camps and urban areas.<br> Movement restrictions, checkpoints, and closures continue to impact civilian life and humanitarian access.<br> HI is not able to deploy international team members in the West Bank due to registration issues and access constraints.<br> At HI, the conditions offered are up to your commitment and adapted to the context of your mission.<br> https://hi.<br>org/en/join-the-team 12 months International contract starting from September 1st 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2869 € gross/month upon experience; Perdiem: according to the mission site : 640€ / month when in Jordan, paid in the field.<br> 887€/month when in Palestine.<br> Hardship: according to the mission site : 0€ in Jordan; or 500 € net/month while in Gaza.<br> Paid leaves: 25 days per year; R&amp;R: 1 day per month if the staff is based in Jordan.<br> The terms and conditions include a rate specific to deployments in Gaza.<br> Position can be open to couples or families: Support travel costs (air ticket &amp; visa) for accompanying dependent and health/ repatriation insurance if the dependent has no income; open to families: Family package: a child allowance of 100€ per month, per child (from the second child) paid in the field; Contribution to school registration fees for children over 3 years; Family-wide health coverage; Payment for travel costs (air ticket &amp; visa) and transport of your personal effects; Housing: Individual taken in charge by HI; If you are resident in the country: local package.<br> You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management.<br> You master the project cycle management, as well as emergency donors, You have a good ability to manage stress and a strong ability to support and advise your team, Proficiency in spoken Arabic is a strong asset.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><u>About the job</u></span><br></span><p><span>As a </span><b><span>React Developer</span></b><span> at Aspire, you will be responsible for building modern, responsive, and high-performance web applications using React.js. You will collaborate with designers, backend developers, and product teams to deliver scalable user interfaces while following modern front-end development standards and Agile best practices.</span><br></p><br><span><u>What You'll Do</u></span><br><ul><li><span>Develop responsive and interactive user interfaces using React.js and modern JavaScript (ES6+).</span><br></li><li><span>Build reusable UI components and front-end libraries for scalable applications.</span><br></li><li><span>Collaborate with UX/UI designers to transform designs into high-quality user experiences.</span><br></li><li><span>Optimize applications for maximum performance, speed, and scalability.</span><br></li><li><span>Integrate front-end components with RESTful backend APIs.</span><br></li><li><span>Write unit and integration tests to ensure application reliability and quality.</span><br></li><li><span>Troubleshoot and resolve UI issues, performance bottlenecks, and browser compatibility problems.</span><br></li><li><span>Participate in code reviews and contribute to front-end best practices and coding standards.</span><br></li><li><span>Maintain technical documentation for developed components and features.</span><br></li><li><span>Collaborate with cross-functional teams in an Agile/Scrum environment to deliver high-quality software.</span><br></li></ul><span><u>What You'll Need</u></span><br><ul><li><span>Bachelor's degree in Computer Science or a related field.</span><br></li><li><span>3–5 years of experience in front-end development.</span><br></li><li><span>Strong experience with React.js and JavaScript (ES6+).</span><br></li><li><span>Experience with HTML5, CSS3, and responsive web design.</span><br></li><li><span>Familiarity with state management tools such as Redux or Context API.</span><br></li><li><span>Experience integrating RESTful APIs.</span><br></li><li><span>Knowledge of testing frameworks such as Jest or React Testing Library.</span><br></li><li><span>Experience using </span><b><span>Git</span></b><span> and working in Agile development environments.</span><br></li><li><span>Strong analytical, debugging, and problem-solving skills.</span><br></li><li><span>Awareness or knowledge of IT security best practices as defined by ISO / SOC or similar.</span><br></li></ul><span><u>Why Aspire</u></span><br><p><span>In addition to a competitive long-term total compensation with salary and performance-based bonus, we have a reward philosophy that expands beyond this.</span><br></p><br><ul><li><span>Be part of a (Remote is here-to stay) organization.</span><br></li><li><span>Work and learn from great minds.</span><br></li><li><span>Explore new opportunities to learn and grow every day by attending technical and non-technical training.</span><br></li><li><span>Get market exposure by working with international tech leaders.</span><br></li><li><span>Nursery reimbursement benefit.</span><br></li><li><span>Attend virtual and onsite international tech conferences.</span><br></li><li><span>Exposure to work in an IT environment that adheres to rigorous security and compliance standards defined by ISO / SOC.</span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Guest Relations Agent</b> is responsible for delivering exceptional and personalized guest experiences throughout the guest journey. You will welcome guests, anticipate their needs, recognize guest preferences, and respond to guest concerns professionally. Working closely with all hotel departments, you will ensure seamless service delivery while fostering guest loyalty by consistently exceeding expectations and maintaining Four Seasons standards.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Welcome guests warmly and provide a personalized experience throughout their arrival, stay, and departure.</li><li>Build meaningful relationships with guests by anticipating their needs and recognizing individual preferences.</li><li>Identify VIPs, returning guests, and special occasions, ensuring appropriate amenities and arrangements are coordinated.</li><li>Respond promptly to guest requests, inquiries, and concerns, ensuring timely follow-up and resolution.</li><li>Handle guest complaints professionally and efficiently, escalating issues when necessary while maintaining a luxury guest experience.</li><li>Maintain accurate guest profiles by updating preferences, requests, and special notes in the property management system.</li><li>Coordinate with Front Office, Housekeeping, Food &amp; Beverage, Concierge, Engineering, Spa, and other departments to ensure seamless service delivery.</li><li>Conduct guest follow-ups and courtesy calls to measure satisfaction and proactively address any concerns.</li><li>Arrange special amenities, celebrations, transportation, restaurant reservations, and other guest requests.</li><li>Monitor arrivals, departures, and in-house guest activity to identify opportunities for personalized service.</li><li>Promote hotel facilities, restaurants, spa services, and local experiences to enhance the guest stay.</li><li>Prepare and maintain guest-related records, reports, and handover notes to ensure effective communication between shifts.</li><li>Maintain a visible presence in guest areas, proactively engaging with guests to identify opportunities for service enhancement.</li><li>Gather and document guest feedback, sharing insights with management to support continuous improvement.</li><li>Maintain comprehensive knowledge of hotel services, facilities, promotions, and local attractions to provide personalized recommendations.</li><li>Support guest recognition and loyalty initiatives in accordance with brand standards and guest preferences.</li><li>Ensure compliance with hotel policies, service standards, guest confidentiality, and all health, safety, and security procedures.</li><li>Maintain a professional appearance and represent Four Seasons with courtesy, discretion, and integrity in all guest interactions.</li><li>Work collaboratively with colleagues across all departments to achieve departmental and hotel objectives.</li><li>Participate in departmental meetings, training sessions, and continuous learning initiatives.</li><li>Perform other duties as assigned by management.</li><li>Ensure compliance with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct (EmPact).</li></ul><p><b>What you bring:</b></p><br><br><ul><li>A diploma or bachelor’s degree in Hospitality Management, Hotel Administration, Tourism, or a related field is preferred; equivalent hospitality experience will also be considered.</li><li>A minimum of one year of experience in guest relations, front office, concierge, or another guest-facing role is preferred. Experience within a luxury hotel is an advantage, but candidates with relevant customer service experience are welcome to apply.</li><li>Excellent guest service and interpersonal skills.</li><li>Strong verbal and written communication skills in English; Arabic or additional languages are an advantage.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Excellent organizational and time-management skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Strong attention to detail and a proactive approach to creating exceptional guest experiences.</li><li>Ability to work collaboratively with cross-functional teams.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee discounts and complimentary stays at Four Seasons Hotels and Resorts worldwide.</li><li>Recognition programs and employee wellness initiatives.</li></ul><p><b>Schedule &amp; hours:</b></p><br><br><ul><li>Full-time job.</li><li>Shifts may include early mornings, evenings, weekends, and holidays depending on operational requirements.</li></ul><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The consultancy will contribute to: • A clear institutional framework for GBV prevention and response across UNRWA. • GBV prevention and response Programme model with guidance on context adaptation • Defined roles and responsibilities across programmes and Fields of Operation. • Programme-specific GBV commitments integrated within existing programme systems and operational procedures. • Strengthened coordination, accountability and referral systems. • Improved analysis of GBV risks and vulnerabilities. • More consistent and survivor-centered services for Palestine refugees. • Enhanced capacity for evidence-based decision-making and monitoring.<br> Work Location<br>Home-based with virtual consultations and meetings.<br> Expected duration<br>• The duration of the consultancy is 3 months (01 October 2026- 31 Dec 2026).<br> Duties and Responsibilities<br>The consultant will undertake the following tasks: Deliverable 1: Inception Phase • Conduct a desk review of relevant UNRWA policies, strategies, guidance, tools and standard operating procedures related to GBV prevention and response. • Develop an inception report outlining the methodology, workplan, consultation approach and timeline for the assignment. Deliverable: Inception report and workplan Deliverable 2: Mapping and Institutional Assessment • Map existing internal GBV-related capacities, systems, internal services, referral pathways, tools and practices across Headquarters departments and Fields of Operation. • Assess institutional capacities, strengths, gaps and challenges related to: – GBV prevention and risk mitigation; – GBV prevention and response programming – Safe identification and disclosure; – Referral systems and service provision; – Monitoring and information management; – Accountability and coordination mechanisms. • Assess opportunities to strengthen harmonized GBV information management and reporting across programmes and Fields of Operation • Review existing partnerships relevant to GBV prevention and response. Deliverables: 1. Mapping of existing GBV policies, tools, services and referral pathways. 2. Institutional Capacity and Gap Assessment Report. Deliverable 3: Stakeholder Consultations • Facilitate consultations with Headquarters departments, programme areas and Field Offices. • Identify programme-specific roles, responsibilities and existing good practices and limitations. Deliverable: Synthesis and Design Report summarizing findings from the document review and stakeholder consultations, identifying key institutional strengths and gaps, findings, recommendations and presenting the proposed structure and strategic direction for the UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV. Deliverable 4: Development of the GBV Framework Draft the UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV, including: • Strategic outcomes including vision, objectives and guiding principles. • Theory of Change. • Governance and coordination arrangements. • Programme-specific GBV commitments aligned with programs mandates. • Roles and responsibilities of programs and operational actors. • Operational standards for GBV prevention, risk mitigation, safe identification, referral and survivor-centered response. • Institutional standards guiding GBV response. • GBV risk identification and analysis approaches. • Survivor-centred response principles. • Referral pathways and coordination mechanisms. • Monitoring, learning and accountability framework. • Recommendations for implementation and institutionalization. Deliverable: First draft UNRWA agency framework for multi-sectoral prevention and response to GBV Deliverable 5: Development of the GBV Programme Model Draft UNRWA GBV Prevention and Response Programme including: • Core GBV prevention and response programme components • Minimum list of service packages • Suggested staffing profiles • Community engagement approaches • Prevention methodologies • Response packages including suggested areas for expansion • Monitoring framework including suggested outcome and output indicators • Adaptation guidance for different humanitarian context Deliverable: First draft of UNRWA GBV Prevention and Response Programme model Deliverable 6: Validation and Finalization • Facilitate validation discussions with Headquarters and Field stakeholders. • Incorporate comments and recommendations. • Finalize the Framework and supporting tools. Deliverables: 1. Final UNRWA Agency Framework for Multi-sectoral Prevention and Response to GBV. 2. Implementation Roadmap. 3. UNRWA GBV prevention and response programme model<br> Qualifications/special skills<br>• Advanced university degree in Gender Studies, Social Sciences, Human Rights, Protection, International Development, Public Policy or a related field. • At least 07 years of professional experience in GBV prevention and response, protection programming and institutional capacity strengthening. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of citizenship is required. • Demonstrated experience developing GBV strategies, frameworks, standards or operational guidance for UN agencies, NGOs or humanitarian organizations. • Strong knowledge of international standards and frameworks related to GBV, protection and gender equality. • Experience working in humanitarian or displacement contexts. • Proven experience facilitating multi-stakeholder consultations and institutional assessments. • Familiarity with UNRWA's operational context is highly desirable.<br> Languages<br>• Excellent command of English; knowledge of Arabic is an asset.<br> Additional Information<br>• The consultant will be paid the lump sum of ($16,754.63), split into 3 instalments as described above upon satisfactory submission of the deliverables. • Remuneration for this consultancy is on P4 level. • The consultant will be remunerated based on the satisfactory deliverables of the agreed activities.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a skilled and passionate Barista – Specialty Hot Drinks to join our hospitality team.<br> The ideal candidate will have a strong knowledge of specialty coffee and hot beverage preparation, with a passion for delivering high-quality drinks and exceptional guest experiences.<br> The Barista will be responsible for preparing and serving a range of specialty coffees, signature hot drinks, teas, and other crafted beverages , while maintaining consistency, presentation, and quality throughout service.<br> The successful candidate should be confident working in a high-volume environment and have excellent attention to detail.<br> Key Responsibilities: Prepare and serve high-quality specialty coffee and hot beverages according to established recipes and presentation standards.<br> Prepare espresso-based beverages including espresso, Americano, cappuccino, latte, flat white, macchiato, mocha, and other specialty drinks .<br> Prepare and execute signature hot drinks , including seasonal and creative beverage recipes.<br> Create and maintain high-quality latte art where required.<br> Demonstrate strong knowledge of espresso extraction, milk steaming, texturing, and temperature control.<br> Produce consistent and high-quality drinks while maintaining appropriate speed during busy service periods.<br> Prepare specialty teas, hot chocolate, chai, matcha, and other non-coffee hot beverages as required.<br> Follow standard recipes, portion sizes, preparation methods, and presentation guidelines.<br> Maintain a clean, organised, and fully stocked barista station throughout service.<br> Operate and care for espresso machines, grinders, brewing equipment, and other beverage equipment correctly.<br> Carry out daily opening and closing procedures, including equipment cleaning and calibration.<br> Monitor coffee, milk, syrups, garnishes, cups, and other beverage supplies and communicate replenishment requirements.<br> Minimise product waste while maintaining quality and consistency.<br> Follow all food safety, hygiene, health, and safety procedures.<br> Ensure all beverages are presented according to the concept's quality and aesthetic standards.<br> Work closely with the service and kitchen teams to ensure smooth and efficient operations.<br> Assist with the development and testing of new specialty beverages and seasonal drink menus when required.<br> Maintain a professional appearance, positive attitude, and high level of personal hygiene at all times.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> 2 years' experience as a Barista in a specialty coffee shop, premium restaurant, hotel, café, or high-end hospitality environment.<br> Strong knowledge of specialty coffee preparation and espresso-based beverages .<br> Proven ability to operate and maintain professional espresso machines and grinders.<br> Strong milk steaming, texturing, and latte art skills.<br> Experience preparing signature and specialty hot beverages .<br> Knowledge of coffee beans, roast profiles, extraction, and basic coffee brewing principles.<br> Good understanding of food safety and hygiene standards.<br> Excellent customer service and communication skills.<br> Ability to work efficiently under pressure in a high-volume environment.<br> Strong attention to detail and commitment to consistency.<br> Professional grooming and presentation.<br> Fluent English communication skills; additional languages are an advantage.<br> Barista or specialty coffee certification is preferred.<br> About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<p><strong>1.&nbsp; Purpose of the Position:</strong></p> <p>Reporting to the CEO, the Finance Director provides strategic financial leadership for the organisation and its relevant entities, ensuring that financial resources, systems and controls enable the effective delivery of the organisation's strategy. The role is responsible for financial sustainability, planning, stewardship, governance, risk management, compliance, grant and programme finance, financial systems, and high-quality decision support to the CEO, Senior Management Team and Board.</p> <p>The Finance Director leads the Finance Department and works across all departments to ensure strong financial accountability, value for money, timely and reliable financial information, donor and statutory compliance, and a culture of responsible resource management. The role also contributes to strengthening the financial management capacity of local partners and organisational entities in line with the organisation's commitment to localisation, system strengthening and sustainable organisational effectiveness.</p> <p><strong>2.&nbsp; Responsibilities:</strong></p> <p><strong>Strategic Financial Leadership and Sustainability</strong></p> <ul> <li>Translate the organisation's strategy into multi-year financial plans, annual budgets, forecasts and financial scenarios.</li> <li>Advise the CEO, SMT and Board on financial performance, sustainability, affordability, trade-offs and strategic financial choices.</li> <li>Lead analysis of restricted and unrestricted income, cost recovery, reserves, liquidity, funding concentration and organisational financial sustainability.</li> <li>Develop financial scenarios and recommendations to support growth, contraction, new investments, programme expansion and changing funding conditions.</li> <li>Ensure the organisational operating model and resource allocation remain aligned with strategic priorities and available resources.</li> <li>Support the development of sustainable revenue and funding models while maintaining appropriate financial controls and risk parameters.</li> </ul> <p><strong>Budgeting, Forecasting and Financial Performance</strong></p> <ul> <li>Lead the annual organisational budgeting process and ensure departmental and programme budgets are aligned with strategic and operational priorities.</li> <li>Maintain rolling forecasts and cash-flow projections and identify emerging financial pressures or opportunities early.</li> <li>Provide regular budget-versus-actual analysis, forecasts, dashboards and management information to budget holders, SMT, CEO and Board.</li> <li>Work with Directors and budget holders to strengthen financial ownership, forecasting accuracy and corrective action.</li> <li>Ensure timely completion of monthly and annual accounts, reconciliations and financial statements.</li> </ul> <p><strong>Financial Governance, Risk and Compliance</strong></p> <ul> <li>Maintain and continuously improve the organisation's financial policies, procedures, delegated authorities and internal control framework.</li> <li>Ensure compliance with applicable laws, taxation, social security requirements, accounting standards, donor requirements and organisational policies.</li> <li>Lead financial risk identification and mitigation, including liquidity, fraud, foreign exchange, banking, partner, procurement and grant-related risks.</li> <li>Maintain appropriate fraud prevention, detection, reporting and response controls in coordination with the CEO and relevant functions.</li> <li>Maintain organisational readiness for internal and external audits, facilitate audit processes, respond to findings and ensure timely implementation of agreed actions.</li> <li>Escalate significant financial, compliance or control risks promptly to the CEO and, where appropriate, the Board.</li> <li>D. Grant, Programme and Donor Financial Management</li> </ul> <p><strong>Grant, Programme and Donor Financial Management</strong></p> <ul> <li>Provide financial leadership throughout the full grant cycle: proposal development, budgeting, contracting, implementation, reporting, amendment and close-out.</li> <li>Ensure proposal budgets are realistic, competitive, fully costed and compliant with donor requirements, including appropriate recovery of direct and indirect costs.</li> <li>Ensure timely, accurate and complete donor financial reports and supporting documentation.</li> <li>Monitor grant burn rates, co-financing obligations, exchange-rate exposure, cost recovery and financial performance, and flag risks early.</li> <li>Work closely with Programmes, Partnerships/Fundraising and other departments to ensure financial considerations inform programme design and donor negotiations.</li> <li>Provide guidance and training to staff on donor financial requirements and sound grant management.</li> </ul> <p><strong>Treasury, Accounting and Financial Operations</strong></p> <ul> <li>Oversee all financial transactions, bank accounts, petty cash, credit cards, ledgers, reconciliations, creditors and debtors for the organisation and its relevant entities.</li> <li>Ensure effective cash and treasury management, maintaining adequate liquidity while maximising responsible use of available funds.</li> <li>Oversee payroll-related financial processes, statutory deductions, tax compliance and financial aspects of staff benefits.</li> <li>Ensure appropriate authorisation, segregation of duties, documentation and record retention for financial transactions.</li> <li>Maintain accurate fixed-asset records, depreciation schedules and planned replacement information.</li> </ul> <p><strong>Procurement, Contracting and Value for Money</strong></p> <ul> <li>Provide financial oversight and guidance for procurement and contracting processes in coordination with relevant departments.</li> <li>Support maintenance of appropriate supplier information and financial due diligence processes.</li> <li>Promote value for money through cost analysis, competitive procurement, responsible resource use and identification of efficiency opportunities.</li> <li>Review significant financial and commercial commitments within delegated authority and advise the CEO on material commitments and risks.</li> <li>Provide financial oversight of significant procurement and contractual commitments, without assuming responsibility for the procurement function.</li> <li>Ensure significant financial commitments are affordable, appropriately budgeted, authorised and compliant with the organisation's financial policies and delegated authorities.</li> <li>Provide independent financial analysis and challenge on material commitments, pricing, financial exposure and value for money.</li> <li>Advise the CEO and SMT on the financial implications, risks and affordability of significant commercial and contractual commitments.</li> <li>Ensure appropriate financial controls are applied before financial commitments are approved.</li> </ul> <p><strong>Financial Systems, Data and Digital Transformation</strong></p> <ul> <li>Lead the effective use, development and continuous improvement of the organisation's ERP and financial management systems.</li> <li>Drive appropriate automation and digitalisation of financial processes to improve efficiency, accuracy, controls and timely reporting.</li> <li>Ensure financial data quality, integrity, security and accessibility for authorised decision-makers.</li> <li>Develop clear financial dashboards and analytical tools that turn financial data into actionable management information.</li> </ul> <p><strong>Partner Financial Management, Localisation and System Strengthening</strong></p> <ul> <li>Lead or support financial due diligence of local partners and other recipients of organisational funds using proportionate, risk-based approaches.</li> <li>Strengthen partner financial management capacity through assessment, coaching, guidance and practical capacity-development support.</li> <li>Ensure partner financial monitoring balances accountability and compliance with the organisation's commitment to localisation and locally led delivery.</li> <li>Support locally registered entities, offices and partners to strengthen financial systems, controls and sustainability.</li> </ul> <p><strong>Finance Team Leadership and Organisational Contribution</strong></p> <ul> <li>Lead, coach and develop the Finance team, establishing clear responsibilities, performance expectations, delegation and accountability.</li> <li>Build succession and professional development within the Finance Department and reduce dependency on individual staff members.</li> <li>Represent Finance as an active member of SMT, contributing beyond the finance portfolio to organisational strategy, risk, culture and performance.</li> <li>Build financial literacy across the organisation by providing practical guidance and training to budget holders and relevant staff.</li> <li>Promote constructive cross-departmental relationships and a culture in which Finance is both a strong control function and an effective strategic partner.</li> <li>Undertake other responsibilities reasonably assigned by the CEO consistent with the seniority and purpose of the role.</li> </ul> <p><strong>3. Key Results Areas:</strong></p> <ul> <li>Strategic Financial Planning and Sustainability - multi-year financial plans, annual budgets and scenarios are aligned with the organisation's strategy and support organisational sustainability.</li> <li>Financial Performance and Decision Support - CEO, SMT and Board receive timely, accurate and decision-useful financial analysis, forecasts and dashboards.</li> <li>Financial Governance, Risk and Compliance - effective controls are maintained; material risks are identified early; statutory, donor and organisational requirements are met.</li> <li>Grant and Programme Financial Management - proposal budgets, grant monitoring, donor reporting and grant close-out are timely, accurate and compliant.</li> <li>Organisational Efficiency and Value for Money - resources are used responsibly and opportunities for efficiency, cost control and improved cost recovery are actively pursued.</li> <li>Systems, Data and Digital Transformation - financial systems and processes provide reliable data, efficient workflows and strong controls.</li> <li>Partner Financial Management and Localisation - partner due diligence and capacity strengthening support accountable and sustainable locally led delivery.</li> <li>Finance Team Leadership and Succession - the Finance Department demonstrates strong performance, accountability, delegation, learning and succession readiness.</li> <li>Audit and Assurance - statutory and donor audits are completed effectively and agreed recommendations are addressed in a timely manner.</li> </ul> <p><strong>4. Organisational Values:</strong></p> <ul> <li><strong>Integrity: </strong>Transparency, accountability, sound stewardship and ethical conduct in all decisions and actions.</li> <li><strong>Resilience: </strong>Adaptability, perseverance, responsible risk management and teamwork through changing conditions.</li> <li><strong>Impact: </strong>Using resources strategically to achieve measurable and meaningful results.</li> <li><strong>Innovation: </strong>Continuous improvement, intelligent use of technology and context-based solutions.</li> </ul> <p><strong>5. Education, Qualifications, Competences, Skills Required:</strong></p> <p><em>Essential:</em></p> <ul> <li>Bachelor's degree in Accounting, Finance, Business Administration or a closely related field.</li> <li>At least 12 years of progressively responsible experience in finance, accounting and financial management, including significant senior leadership responsibility.</li> <li>At least five years of relevant professional experience in the NGO/international development sector, including international or multi-country financial management exposure.</li> <li>Demonstrated experience in strategic financial planning, organisational budgeting, forecasting, cash-flow management and financial sustainability analysis.</li> <li>Strong experience with institutional donor financial management, grant budgeting, reporting, compliance and audits.</li> <li>Strong knowledge of financial controls, risk management, statutory compliance and audit processes.</li> <li>Demonstrated experience leading and developing finance teams and working effectively as part of senior management.</li> <li>Strong experience with ERP/financial management systems and their implementation, development or optimisation.</li> <li>Ability to translate complex financial information into clear analysis and recommendations for non-finance leaders and governance bodies.</li> <li>Excellent analytical, problem-solving, judgement and decision-support skills.</li> <li>Excellent written and spoken English and Arabic.</li> <li>Strong understanding of the international development and peacebuilding operating environment and commitment to the organisation's mission and values.</li> </ul> <p><em>Preferred:</em></p> <ul> <li>Postgraduate degree and/or recognised professional finance/accounting qualification such as CMA, CPA, ACCA or equivalent.</li> <li>Experience in multi-entity or international non-profit financial management, including US non-profit structures.</li> <li>Experience with partner financial due diligence and capacity strengthening in locally led programmes.</li> <li>Experience leading finance digitalisation, ERP optimisation, automation and management dashboards.</li> <li>Experience advising Boards, Finance/Audit Committees or equivalent governance bodies.</li> <li>Experience with contracts, procurement and non-profit legal or regulatory structures.</li> </ul> <p><strong>6. Core Leadership Competencies</strong></p> <ul> <li>Strategic thinking and financial judgement</li> <li>Financial stewardship and accountability</li> <li>Risk awareness and proactive problem-solving</li> <li>Decision support and business partnering</li> <li>People leadership, coaching and delegation</li> <li>Collaboration and constructive challenge</li> <li>Change leadership and continuous improvement</li> <li>Data-driven analysis and clear communication</li> <li>Integrity, discretion and professional independence</li> </ul> <p><strong>7. Authority and Representation</strong></p> <p>The Finance Director is authorised to represent the organisation in financial discussions with auditors, banks, donors/partners, suppliers, contractors and relevant authorities, and to approve or commit financial transactions within the delegated authority limits established by the Board, President and/or CEO. Material commitments, exceptions and risks must be escalated in accordance with the organisation's approved delegation and governance framework.</p> <p><strong>* Candidates are encouraged to apply before the deadline 13 September 2026.</strong></p> <p><strong>** If a suitable candidate is recruited , the position will be closed</strong></p> <p>&nbsp;</p> <p>&nbsp;</p>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team </span></p> <p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p> <p >&nbsp;</p> <p ><span >The Position </span></p> <p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities </span></p> <p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p> <p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p> <p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p> <p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p> <p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p> <p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p> <p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p> <p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p> <p ><span >9. Provide support in the preparation of month-end close-out.</span></p> <p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p> <p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p> <p ><span >12. Prepare monthly Bank reconciliation. </span></p> <p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p> <p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p> <p ><span >15. Provide support for CFW payments by checking the payment. </span></p> <p ><span >16. Provide Support in Audit Preparation </span></p> <p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >No</span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Finance Manager</span></p> <p ><span >Works Directly With: </span><span >All staff </span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >• Bachelor’s degree in accounting, Finance </span></p> <p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p> <p ><span >• Good understanding of accounting principles and financial procedures.</span></p> <p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p> <p ><span >• The ability to written and verbal communication skills in English</span></p> <p ><span >• Excellent attention to detail and high level of accuracy.</span></p> <p ><span >• Ability to work independently and collaboratively within a team</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p >&nbsp;</p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><br><p><strong><u>The Role:</u></strong></p><br><br><p>The Arts Manager will implement activities in country delivered through one or both of the Arts global programmes: Arts in Action and Creative Growth.</p><br><br><p>They may work with a small team in country and manage sector partner and stakeholder relationships. They will also build relationships and work closely with their peers in other countries and across the global arts network, often collaborating on global programmes</p><br><br><br><p><strong><u>Main Accountabilities but not limited to the following:</u></strong></p><br><br><p>Sector/subject expertise</p><br><br><ul><li>Uses their own knowledge of the country’s arts and creative industries, intelligence and insight from other sector partners, to support the implementation of&nbsp;global arts programmes that meet the specific needs of the country while also providing value to UK arts and creative industry organisations.&nbsp;&nbsp;&nbsp;</li><li>Through ongoing relationships with Global arts colleagues, builds and maintains good understanding of UK arts and creative industry sector priorities.</li><li>Identifies opportunities for the UK Arts sector to work in and collaborate with peers in country</li></ul><br><p>Leadership &amp; management</p><br><br><ul><li>Provides specialist input and design to help ensure activities under the Arts global programmes are relevant to the Arts and creative industry sectors in country.</li><li>Actively collaborates with colleagues in Arts global teams on programmes.</li><li>Manages Arts activities day-to-day ensuring global standards on programme and contract management are achieved.&nbsp;</li></ul><ul><li>Actively works to mainstream EDI and become anti-racist in our cultures and practices within our organisation and in our programmes. &nbsp;</li></ul><br><p>Strategy and/or planning</p><br><br><ul><li>Contributes to planning process for country arts portfolio within region</li><li>Develops and nurtures internal relationships to ensure strategic objectives are aligned, understood and achieved</li><li>Considers the role of digital products, services and channels in optimising the impact and sustainability of the portfolio, working with regional marketing and digital colleagues.</li></ul><br><p>Relationship &amp; Stakeholders</p><br><br><ul><li>Maintains partner relationships relevant to the Arts, and wider cultural sectors, to maintain a strong understanding of relevant themes and issues in the arts and creative industries.</li><li>Builds and maintains a broad, diverse and dynamic network of key creative and cultural sector representatives in country.</li></ul><br><p>Brand and market positioning</p><br><br><ul><li>Promotes the diversity of the UK arts and creative industries sector in country</li><li>Ensures British Council’s value proposition and support to the UK arts sector in country is clear and communicated and that our reputation for quality and as a valued not-for-profit partner remains high and contributes to our mission.</li><li>Contributes to the development of internal and external communications materials to highlight impactful stories from the country Arts portfolio</li></ul><br><p>Programme management</p><br><br><ul><li>Manages finances of small projects and activities in the Arts portfolio and will flag up issues promptly</li><li>Manages issues with internal and external partners and stakeholders and escalates them when necessary</li><li>Holds delivery partners, team members and consultants to account for agreed deliverables</li></ul><br><p><strong><u>Role specific knowledge and experience: </u></strong></p><br><br><p><strong><u>Essential:</u></strong></p><br><br><ul><li>Good knowledge and understanding of current trends and practices&nbsp;in at least one sector of the arts and creative industries in the country</li><li>Experience of working on&nbsp;national arts/ creative industry projects&nbsp;</li></ul><p><strong>+Language Requirements:</strong> The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.</p><br><br><br><p><strong><u>Desirable:</u></strong></p><br><br><ul><li>Understanding and appreciation of current arts trends and practices in&nbsp;the UK&nbsp;</li><li>Experience of working on&nbsp;international arts projects&nbsp;&nbsp;</li></ul><br><p><strong><em>Closing Date:</em></strong><em>&nbsp;&nbsp; Applications will close on<strong> 12 August 2026 </strong>at 21:59 UK Time</em></p><br><br><p><em>You must have the legal right to work in<strong> Jordan</strong> at the time of application.</em></p><br><br><p><strong><u>Important Information:</u></strong></p><br><br><ul><li><strong>Business unit:</strong> Cultural Engagement</li><li><strong>Pay Band:</strong> 6</li><li><strong>Gross salary: </strong>JOD 1 002</li><li><strong>Country/Location:</strong> Amman, Jordan</li><li><strong>Contract Type: </strong>Two (2) Years Fixed Term</li></ul><p><strong><u>Requirements:</u></strong></p><br><br><p>Please note that candidates must have the pre-existing, legal right to work in Jordan.</p><br><br><p>Mobility / relocation / visa sponsoring support will not be provided.</p><br><br><p>British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service.&nbsp; This may not be appropriate for all roles but can be explored at interview.</p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary Key Responsibilities We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&amp;B organization .<br> This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion.<br> Preference will be given to candidates who have experience in a hospitality environment.<br> As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Visa (1 year temp) &amp; Flights into the country for non-citizens Accommodation Transportation Allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> Executive Support Manage a complex and frequently changing calendar, including meetings, travel, and events.<br> Prepare and organize materials for meetings such as agendas, presentations, briefing notes.<br> Attend key meetings when required, take minutes, and follow up on action items.<br> Handle confidential documents and communications with the utmost discretion.<br> Communication &amp; Coordination Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.<br> Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.<br> Ensure timely flow of information between the CEO’s office and cross-functional teams.<br> Project &amp; Stakeholder Management Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.<br> Coordinate with department heads, business units, and partners in a matrix structure.<br> Support the CEO in managing logistics and documentation.<br> Travel &amp; Events Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.<br> Coordinate leadership offsites, team meetings, and corporate events.<br> Administrative Excellence Oversee expenses, approvals, and budget tracking related to the executive office.<br> Maintain filing systems, contact databases, and document archives.<br> Ad-Hoc Support Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.<br> Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.<br> Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.<br> Requirements: Bachelor’s degree in Business Administration or Secretarial Administration.<br> 5+ years of work experience in a Food &amp; Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.<br> Fluent in English, Arabic is an advantage.<br> Strong understanding of matrix organizations and ability to navigate cross-functional environments.<br> Excellent verbal and written communication skills with a professional and diplomatic demeanor.<br> Proficiency in Google Workspace, and communication/project tools.<br> Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.<br> High level of adaptability, discretion, and emotional intelligence.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC’s global network that is operating worldwide. PwC Middle East’s Assurance practice combines the right mix of human-led and tech-powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.</p> <h4>Business unit overview</h4> <p>Core Assurance is a cornerstone of our Assurance practice, focused on delivering high-quality audits that build trust and drive sustained outcomes.</p> <p>Our teams apply deep technical expertise and leverage advanced digital tools to provide independent assurance over financial reporting. Through a human-led, tech-powered approach, we help clients meet regulatory requirements, enhance transparency, and strengthen stakeholder confidence, creating impact across industries and society.</p> <h4>How you’ll contribute</h4> <p>As an External Audit Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:</p> <ul> <li>Using your analytical skills to analyse the client's financial statements and ensure they adhere to financial regulations.</li> <li>Examining financial and accounting records, other documents, and tangible items such as inventory, or plant and equipment.</li> <li>Asking a range of questions – from formal written questions to informal oral questions – to a range of individuals at our client organizations.</li> <li>Testing the client organization's internal controls and processes.</li> <li>Building trust and credibility with the clients by understanding their expectations and delivering high quality services.</li> <li>Taking accountability for researching and understanding key facts on the client's industry information before the engagement begins.</li> <li>Communicating with the Manager and/or Partner in a timely manner with respect to engagement progress – risks, issues, variances from plan in terms of time, budget, etc.</li> <li>Taking full ownership of external file completion.</li> <li>Analyzing engagement economics of self and field staff and explaining variances from the budgets.</li> <li>Reviewing the work of the associate levels and providing them on-job training, coaching and timely constructive feedback to help them grow in their career.</li> <li>Ensuring you are adhering to compliance with the risk, quality and independence matters.</li> <li>Having an understanding in business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients.</li> <li>Engaging and dealing effectively with diverse teams from the planning through the completion phase of the audit as well as closely following up on the progress of the requested tasks to ensure meeting the timeline and the firm’s internal KPIs.</li> <li>Taking part in the digital initiatives and upskilling areas which align most with your team’s business needs.</li> <li>Perform other procedures as necessary to support issuance of the assurance deliverables.</li> </ul> <h4>What you’ll bring</h4> <p>You are ambitious and you utilize opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:</p> <ul> <li>A degree in accounting, finance or any other related academic major.</li> <li>Completed or pursuing a professional qualification, such as ACCA, CA, ACA, CPA (preferably).</li> <li>Progressive experience at the Senior Associate level working with a range of external audit clients in a Big 4 professional services firm.</li> <li>Experience in auditing banking/insurance clients is considered an asset.</li> <li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment.</li> <li>Bilingual proficiency in Arabic and English (oral and written) is a plus.</li> <li>Business development and client relationship building skills.</li> <li>Willingness to challenge the ‘norms’ and to create a cohesive and effective working team.</li> <li>Excellent project management skills.</li> <li>Experience in applying the international standards on auditing (ISAs) on the external audit of financial services with excellent IFRS knowledge relevant to the FS practice (such as IFRS 9, 17) and financial services regulations.</li> <li>Knowledge in any audit technologies, and experience using data analytics tools is a plus.</li> <li>Commitment to valuing differences and working alongside diverse people and perspectives.</li> <li>Thorough technical skills and experience regarding applicable accounting reporting and auditing standards, with demonstrated exceptional performance.</li> <li>Experience in the design of engagement procedures based on risk and materiality.</li> <li>Previous experience in coaching and leading engagement teams.</li> <li>Strong technical knowledge and having the ability to research issues, present alternatives and conclusions to client/Manager.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<table align="center" border="0" cellpadding="0" cellspacing="0" width="715"> <tbody> <tr> <td > <p><strong>JOB TITLE&nbsp; &nbsp; &nbsp;&nbsp;</strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" >​</span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" >​</span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" >​</span></span><span class="EOP Selected SCXW3893414 BCX8" >&nbsp;</span></p> <p><strong>JOB SUMMARY </strong></p> <p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p>MAIN TASKS AND RESPONSABILITIES</p> <p>&nbsp;</p> <ul> <li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li> <li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li> <li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li> <li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li> <li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li> <li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li> <li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li> <li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li> <li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li> <li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li> <li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li> <li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li> <li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li> <li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li> <li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li> <li>Perform other duties as assigned by the supervisor.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>MINIMUM REQUIREMENTS</strong></p> <p>&nbsp;</p> <ul> <li>Bachelor’s degree in pharmacy.</li> <li>Experience or Internship in health informatics, client support, or software implementation.</li> <li>NGO experience is preferred.</li> <li>Strong communication and interpersonal skills with a client-oriented mindset.</li> <li>Basic technical knowledge of software systems and troubleshooting practices.</li> <li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li> <li>Willingness to travel up to 40% to low-resource settings</li> <li>Fluent English language.</li> </ul> </td> </tr> <tr> <td > <p><strong>Additional Information</strong></p> </td> </tr> <tr> <td > <p><strong>Travel Required:</strong>&nbsp; &nbsp;&nbsp;40 % of Time</p> </td> </tr> <tr> <td > <p><strong>Scope (Financial / Non-Financial):</strong></p> </td> </tr> <tr> <td > <p><strong>Key Contacts (Internal and External):</strong></p> </td> </tr> <tr> <td > <p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p> </td> </tr> <tr> <td > <p><strong>Ethical Conduct at International Medical Corps</strong></p> <p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p> <p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p> <p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the&nbsp;<em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our&nbsp;<em>Code of Conduct and Ethics</em>&nbsp;and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Equal Opportunities</strong>&nbsp;</p> <p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p> </td> </tr> </tbody> </table> <div >&nbsp;