Medical Representative Jobs in Jordan
559 Jobs Found
Jordan - Amman
<p>About Insaan Global</p><p>Insaan Global is a technology-enabled business process outsourcing company headquartered in Amman, Jordan, serving clients across North America and the Middle East. We build dedicated teams across sales, customer experience, revenue operations, back-office, and AI-powered operations for clients across various industries. Our clients get real-time visibility into how their outsourced operations perform at the agent level.</p><p>About the Role</p><p>We are hiring Inside Sales Representatives to handle inbound calls from US-based prospects who have already requested help. There is no cold-calling. Every lead comes to you warm through various marketing and lead-gen engines. You will qualify the prospect, present solutions, and close new business over the phone. Our systems are simple to use and built to help new reps ramp fast and close deals quickly. This is a full-time on-site role in our Amman office on a US-hours shift.</p><p>Responsibilities</p><ul><li>Handle inbound calls from US-based prospects (no cold-calling)</li><li>Qualify leads against defined criteria and advance them through the pipeline</li><li>Close new business or transition qualified opportunities to senior closers based on the vertical</li><li>Meet daily activity and performance metrics (dials, conversations, applications, closed deals)</li><li>Document every interaction accurately in the CRM</li><li>Attend daily training, call reviews, and team meetings</li><li>Maintain working knowledge of the verticals you support</li><li>Ability to work in-office during U.S. business hours</li></ul><p>Required Qualifications</p><ul><li>C1 or C2 English fluency (spoken and written) — non-negotiable</li><li>High school diploma or equivalent</li><li>Ability to work on-site in Amman during US-hours coverage</li><li>Comfortable using a CRM, dialer, and dual-monitor workstation</li><li>Clear phone presence and active listening skills</li><li>Reliable attendance and punctuality</li></ul><p>Compensation</p><ul><li>Base salary paid monthly</li><li>Uncapped commission on every closed deal</li><li>Performance bonuses tied to individual and team metrics</li><li>Ramp period during onboarding</li></ul><p>Benefits</p><ul><li>Health insurance</li><li>Paid time off and paid public holidays</li><li>Full Social Security Corporation (SSC) enrollment</li><li>Paid onboarding and training</li><li>Modern office in Amman with dedicated workstation, headset, and dual monitors</li><li>CRM, dialer, and AI-powered call coaching tools</li></ul><p>Growth</p><p>We promote from within. Common next roles from this seat: Senior Inside Sales Representative, Team Lead, Sales Manager, Vertical Specialist, Director of Sales.</p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>
</span><p><strong><u>Job Summary / Main Purpose</u></strong></p><br> <p><span>The Medical Representative is responsible for promoting Julphar’s products and services to healthcare providers, KOLs & other key stakeholders in an assigned territory or market.</span></p><br> <p><span>The Med Rep. is working as a trusted advisor for Julphar’s customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.</span></p><br>
<p><span>The Medical Rep. is the on-ground Ambassador of the Organization and should always showcase Julphar’s core values and business ethics in every action, while maintaining the company’s image & reputation</span></p><br> <p><span>The position also requires identifying and evaluating the new customer, maintaining the loyal customer and ensuring proper implementation of Julphar CRM strategy.</span></p><br> <p><strong> Key Responsibilities:</strong></p><br>
<p><strong><u> Key Result Areas</u></strong></p><br> <ul>
<li><span>Meets or exceeds sales targets within agreed budgets and timeline</span></li>
<li><span>Develops and manages the assigned sales territory, in terms of customers, retailer and other key stakeholders</span></li>
<li><span>Implementation of Company’s sales and marketing plan in the assigned territory.</span></li>
<li><span>Implement territory coverage plan (No. of sales call & Visit frequency)</span></li>
<li><span>Delivers customer-centric activities in coordination with Line Manager</span></li>
<li><span>Maintains records system, daily reports, customer profile & marketing feedback reports.</span></li>
<li><span>Plans work schedules and weekly and monthly timetables. </span></li>
<li><span>Submits daily & monthly report and CRM reports as per country reporting system.</span></li>
<li><span>Participate and contribute in all company meetings & present the Territory snapshot </span></li>
<li><span>Drives increased revenue and profit to achieve the Company’s ambitious growth. </span></li>
<li><span>Ensure self-learning, knowledge updating, building desired skill & competency, proper interpreting of knowledge and presenting / discussing this information with health professionals.</span></li>
</ul> <p><strong><u><span>Territory Development & Strategy Implementation</span></u></strong></p><br>
<ul>
<li><span>Organizes audio-visual activities for healthcare providers as per business need in coordination Line Manager & Marketing Manager</span></li>
<li><span>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical & Marketing Department</span></li>
<li><span>Monitors competitor’s sales and marketing activities and report these Market Intelligence appropriately</span></li>
<li><span>Stays informed about the important activities of health services in a particular area.</span></li>
<li><span>Effective use of company promotional tools, FMS (Free medical sample) and service to achieve assigned target.</span></li>
<li><span>Responsible for ongoing prospecting for new business opportunities.</span></li>
</ul> <p><strong><u>Core Competency</u></strong></p><br>
<ul>
<li><span>In terms of Competency, you are highly result oriented, dedicated with strong sense of accountability & ownership</span></li>
<li><span>Having strong learning ability to accept, implement new learnings and new changes in the market</span></li>
<li><span>Excellent interpersonal, communications, public speaking, and presentation skills with multitask and strong negotiation.</span></li>
<li><span>Strong planning and monitoring skills, and experience in understanding the market trends and forecasting certain products basis trends </span></li>
<li><span>Should be calm and composed to work in complex and </span><span>dynamite <span>situations</span></span></li>
<li><span>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</span></li>
</ul> <p><strong><u>Qualifications, </u></strong></p><br>
<p><strong><u>Key Experiences / Functional Knowledge Requirements: </u></strong></p><br>
<ul>
<li><span>Bachelor’s degree in pharmacy is mandatory.</span></li>
<li><span>Minimum 2-4 years of experience in the pharmaceutical industry.</span></li>
<li><span>Must possess strong working knowledge of Distributor / Agents operations, Government accounts, tendering processes, contracting and pricing methods (wherever applicable in the country)</span></li>
<li><span>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of Pharma supply chain, dispensing requirements and drug distribution channels etc</span></li>
<li><span>Proven ability to build strong partnerships with the own country teams, Marketing & Medical teams in HO.</span></li>
<li><span>Base Zarqa.</span></li>
</ul>
</div>
Client of Kalamntina
Jordan - Amman
<p><b>Responsibilities<br></b><br>Promote neurology products to neurologists, hospitals, and healthcare professionals.<br>Build and maintain strong customer relationships.<br>Achieve monthly and annual sales targets.<br>Conduct product presentations and scientific discussions.<br>Organize and participate in medical events and conferences.<br>Monitor market trends and competitor activities.<br>Prepare sales reports and territory plans.<br>Ensure compliance with company policies and ethical standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Pharmacy, Medicine, Life Sciences, or a related field.<br>2 3 years of experience as a Medical Representative.<br>Experience in the neurology field is preferred.<br>Strong communication and negotiation skills.<br>Valid driver's license.<br>Willingness to travel within the assigned territory.</p>
Médecins Sans Frontières
Jordan - Amman
<h2>RECRUITMENT NOTICE</h2>
<h3>INTERNAL & EXTERNAL</h3>
<p >The French section of Médecins Sans Frontières is recruiting for its project in <strong>Amman</strong></p>
<h1>Medical Doctor Full-time contract</h1>
<h3><strong>CONTEXT</strong></h3>
<p>Médecins Sans Frontières is a private, non-profit international humanitarian organization dedicated to providing medical assistance to populations in crisis, without discrimination and regardless of race, religion, creed, or political affiliation. <strong>For more information, visit our Arabic website</strong>, <a href="http://www.msf-me.org/">www.msf-me.org</a><u>.</u></p>
<p>Médecins Sans Frontières is running a reconstructive surgery program in Amman, which opened in 2006, is giving access to reconstructive surgery (orthopedic, plastic, and maxillo-facial) to war-wounded people providing comprehensive health care, MSF aims at identifying and referring patients from neighboring countries (Iraq, Yemen, Syria, and other countries with conflicts) then ensuring their medical follow-up after discharge.</p>
<p>Médecins Sans Frontières Reconstructive Surgery in Amman are seeking a <strong>(1) Medical Doctor – Full time contract.</strong></p>
<h3><strong>DIMENSION OF POST</strong></h3>
<p>The Reconstructive Surgery Hospital provides specialized surgical and rehabilitation care, with an average of 550 admissions and over 1,000 surgeries annually. The facility has 72 surgical beds and 126 rehabilitation beds, as well as two operating theatres dedicated to orthopedic, maxillofacial, and plastic reconstructive surgeries. The hospital also includes an outpatient department (OPD) providing an average of 550 consultations per month, physiotherapy and psychosocial support services, and Antimicrobial Resistance (AMR) activities, including Antimicrobial Stewardship, Infection Prevention and Control (IPC), and a microbiology laboratory.</p>
<p><strong>MAIN PRUPOSE</strong></p>
<p>Provide outpatient and/or inpatient medical care to patients/beneficiaries according to adapted and updated medical knowledge, MSF protocols, values and universal hygiene standards to improve the patient’s/beneficiaries health conditions.</p>
<h3><strong>ACCOUNTABILITIES</strong></h3>
<ul>
<li>
<h3><span >Apply medical knowledge and skills to diagnose and prevention. Carry out outpatient and inpatient consultations, prescribing the necessary treatment respecting MSF protocols.</span></h3>
</li>
<li>
<h3><span >Keep the patient and/or his/her family informed about the illness and provide appropriate explanations about the treatment to follow, checking they have understood.</span></h3>
</li>
<li>
<h3><span >Follow up the evolution of the hospitalized/IDP patients, through daily visits, consultations and examinations, prescribing the necessary treatment following MSF protocols, deciding whether they can be discharged or transferred to other departments – in collaboration with other doctors- and informing their family about the patient’s evolution.</span></h3>
</li>
<li>
<h3><span >Check and control the rational distribution of medicines and equipment under his/her responsibility and take care of the quality, disinfection and sterilization of the medical material. Assure general compliance with standing hygiene standards.</span></h3>
</li>
<li>
<h3><span >Participate in the collection and analysis of epidemiological data, checking its validity and informing the line manager or project coordinator about any problem or complication of the patients’ illness, medical error and monitors the proper functioning of the department, equipment or material.</span></h3>
</li>
<li>
<h3><span >Ensure ongoing training of the medical/paramedical multidisciplinary team to optimize the quality of care.</span></h3>
</li>
<li>
<h3><span >Knows and ensures all MSF medical protocols are followed and implemented, checking universal precautions are always followed and reducing bio-hazard risks and improving infection control. Ensure professional confidentiality is respected.</span></h3>
</li>
</ul>
<h3><span >Manage the team under his/her direct responsibility according to MSF HR policies and procedures, supervising their performance, organizing and scheduling shifts and rotations, directly participating in emergencies and on calls if necessary. </span></h3>
<h3><strong>Context Specific Accountabilities</strong></h3>
<h3><strong><span >General Medical Activities</span></strong></h3>
<ul>
<li>
<h3><span >S/He works in collaboration with all the departments under medical domain in RSP to ensure provision of quality and timely medical services to the patients. </span></h3>
</li>
<li>
<h3><span >S/He participates in all medical activities including morbidity reviews, clinical audits, retrospective analysis, medical meetings and incident reporting to continuously improve the quality of care in the hospital. </span></h3>
</li>
<li>
<h3><span >Ensure proper documentation of all patients’ records. </span></h3>
</li>
<li>
<h3><span >Serve as the first point of contact for all medical and surgical cases.</span></h3>
</li>
</ul>
<p><span ><strong>IPD Specific</strong></span></p>
<ul>
<li>Work in collaboration with the team, including but not limited to Surgeons, Anesthetists, MHPSS, Nursing and Physiotherapy teams. </li>
<li>Ensure daily round in the ward in the morning with a second examination in the afternoon as per Ward Policies document. </li>
<li>Assess and manage pre- and postoperative care.</li>
<li>Ensure the respect for transfusion security in the ward</li>
<li>Coordinate with the OPD Supervisor the admission of new patients according to their personal, medical and infection status.</li>
<li>Assess and coordinate the need for external consultations and informs the Clinical Manager.</li>
<li>Ensure the follow up of infection parameters, results of cultures and antibiotic treatment</li>
<li>Ensure the follow up of pain control and participate in the pain rounds every week. </li>
<li>Ensure effective handover of patients to the incoming Doctor at the end of each shift.</li>
<li>Ensure the follow-up of infection parameters, results of cultures and antibiotic treatment in close collaboration with antibiotic stewardship unit</li>
<li>Ensure the follow-up concerning surgical issues: wound care, mobilization, casts, slabs and tractions… </li>
<li>Ensure comprehensive documentation in the patients' medical file once daily concerning diagnosis, lab exams, treatments, plan and discharge orders.</li>
<li>Update the medical handover register at the end of every working day and ensure effective handover with the incoming medical doctor. </li>
</ul>
<p><strong>OPD Specific</strong></p>
<ul>
<li>
<div>Ensure the follow-up of treatments of previous hospitalized patients, including short- term prescriptions and renewal of long-term prescriptions.<span > </span>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role We are looking for a confident and results-driven Sales Development Representative (SDR) to support our business growth in the Saudi market.<br> The ideal candidate is a strong communicator who understands how Saudi businesses communicate and make purchasing decisions.<br> This role will focus heavily on outbound prospecting, cold calling, lead qualification, and booking meetings with potential clients interested in marketing, advertising, digital, creative, and related agency services.<br> Because most prospecting will be conducted with Saudi decision-makers, candidates must speak fluent Arabic with a natural Saudi accent or very strong familiarity with Saudi conversational style and business culture .<br> Key Responsibilities Conduct outbound calls to prospective clients across Saudi Arabia.<br> Identify and approach decision-makers including CEOs, Founders, Marketing Managers, Marketing Directors, and Business Owners.<br> Introduce the agency's marketing and digital services in a clear and persuasive way.<br> Qualify prospects based on their business needs, budget, authority, and potential interest.<br> Book qualified meetings for the Business Development or Sales team.<br> Follow up with prospects through phone calls, WhatsApp, email, and LinkedIn.<br> Build and maintain a healthy pipeline of potential clients.<br> Research Saudi companies and identify new business opportunities.<br> Maintain accurate records of calls, conversations, follow-ups, and opportunities in the CRM.<br> Achieve weekly and monthly targets for calls, qualified leads, and booked meetings.<br> Work closely with the sales and marketing teams to continuously improve outreach messaging and targeting.<br> Paid Time Off Training & Development Performance Bonus Fluent Arabic with a natural Saudi accent or strong Saudi/Gulf conversational communication style .<br> Strong understanding of Saudi business culture and how to communicate professionally with Saudi decision-makers.<br> Excellent telephone communication and persuasion skills.<br> Comfortable making a high volume of outbound and cold calls.<br> Previous experience in SDR, telesales, business development, lead generation, or inside sales is preferred.<br> Experience within a marketing agency, advertising agency, digital agency, SaaS, media, or B2B services company is highly preferred.<br> Ability to handle objections and maintain confidence during cold outreach.<br> Strong follow-up and relationship-building skills.<br> Target-driven, persistent, and comfortable working with KPIs.<br> Good English communication skills.<br> Experience using CRM systems and LinkedIn for prospecting is an advantage.<br></span> </div>
Straumann Group
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Sales Representative – Implantology (Maternity Cover)<p><strong>Location:</strong> Amman, Jordan<br><strong>Employment type:</strong> Full-time, six-month fixed-term contract (maternity cover)<br></p><br>Company Description<p>We are Straumann. United for global excellence in dentistry.</p><br><p>Our story began more than 60 years ago. Since then, our innovations and achievements have become landmarks in dentistry worldwide. From our origins as a family-owned institute, Straumann has grown into a publicly listed global group comprising several international companies.</p><br><p>The Straumann Group develops, manufactures, and supplies dental implants, instruments, biomaterials, CAD/CAM prosthetics, digital equipment, software, and clear aligners for replacement, restorative, orthodontic, and preventive dentistry.</p><br>Our Culture<p>People and culture are among the Straumann Group’s greatest assets and are key to our high performance and sustainable success. At the heart of our culture is a player-learner mindset, which inspires every employee to take ownership, remain curious, collaborate, and continually grow.</p><br>About the Role<p>Straumann is the market leader in dental implants, and we are looking for a driven Sales Representative to join our successful Implants Sales Team in Amman on a six-month fixed-term maternity-cover contract.</p><br><p>The Sales Representative will be responsible for developing existing customer relationships, acquiring new customers, converting competitive users, and driving sales of our implant brands within the assigned territory. The role will also focus on strengthening customer loyalty, increasing product utilization, and supporting activities that contribute to practice and patient growth.</p><br><p>This is a field-based position requiring regular day-to-day travel. The successful candidate will be a proactive, results-oriented self-starter who can perform effectively with limited direct supervision.</p><br>Key Responsibilities<p>In this role, you will:</p><br><ul><li><p>Achieve sales objectives for Straumann’s implant brands within the assigned territory.</p><br></li><li><p>Establish, develop, and maintain strong business relationships with existing and prospective customers.</p><br></li><li><p>Generate new business from qualified leads and convert competitive users.</p><br></li><li><p>Engage customers through telephone calls, virtual meetings, and in-person visits.</p><br></li><li><p>Deliver compelling sales presentations that communicate product benefits, value propositions, and competitive advantages.</p><br></li><li><p>Prepare and communicate clear, effective proposals and quotations to existing and prospective customers.</p><br></li><li><p>Closely support new customers through at least their first three cases before transitioning them to the regular follow-up process.</p><br></li><li><p>Build and maintain strong relationships with key accounts, high-potential customers, and key opinion leaders.</p><br></li><li><p>Train clinic teams and encourage them to communicate the benefits of Straumann solutions to patients, where appropriate.</p><br></li><li><p>Support practice- and patient-growth initiatives, including open-house events, patient seminars, study clubs, study circles, and other training and education activities.</p><br></li><li><p>Act as a trusted business partner to dental professionals and clinic teams.</p><br></li><li><p>Analyze the potential of the assigned territory, identify commercial opportunities, and develop an effective personal sales strategy.</p><br></li><li><p>Allocate time and resources efficiently to accelerate business growth and maximize return on time invested.</p><br></li><li><p>Maintain accurate account and opportunity information through the required sales-funnel reports, dashboards, and internal systems.</p><br></li><li><p>Use Domo, Portal reports, and other available tools to follow up on cases, customers, and business performance.</p><br></li><li><p>Meet weekly, monthly, quarterly, and annual sales targets and performance metrics.</p><br></li><li><p>Develop account and growth plans for core customers and priority prospects, with the aim of creating strong reference customers and local “lighthouse” accounts.</p><br></li><li><p>Participate in trade shows, conferences, and industry events as required.</p><br></li><li><p>Stay informed about product applications, technical services, market conditions, competitor activity, and promotional trends.</p><br></li><li><p>Provide timely feedback on customer needs, market opportunities, competitor activity, service issues, and patient behavior.</p><br></li><li><p>Attend and contribute to team and company meetings.</p><br></li><li><p>Complete all mandatory company training and undertake the self-learning required for the role.</p><br></li><li><p>Continually develop your knowledge of implant dentistry, relevant dental-market trends, and company processes.</p><br></li><li><p>Understand and communicate Straumann’s vision and mission.</p><br></li><li><p>Perform other reasonable duties that may be assigned during the contract period.</p><br></li></ul>What You Bring<ul><li><p>A proactive, sales-driven approach and strong hunter mentality.</p><br></li><li><p>A customer-centric mindset and enthusiasm for delivering excellent service and support.</p><br></li><li><p>The ability to build mutually beneficial relationships based on trust and respect.</p><br></li><li><p>A results-driven, entrepreneurial, and can-do attitude.</p><br></li><li><p>Excellent interpersonal, presentation, negotiation, and written communication skills.</p><br></li><li><p>A collaborative, motivational, and personable working style.</p><br></li><li><p>The ability to work independently while contributing effectively as part of a team.</p><br></li><li><p>Willingness and ability to travel regularly for business across Amman and the assigned territory.</p><br></li></ul>Qualifications and Experience<ul><li><p>A minimum of two years’ experience in sales, business development, or account management.</p><br></li><li><p>A strong record of achieving sales or account-growth targets.</p><br></li><li><p>Experience in the dental, medical-device, pharmaceutical, or healthcare sector is an advantage.</p><br></li><li><p>A dental or medical educational background is an advantage.</p><br></li><li><p>Strong presentation and customer-engagement skills.</p><br></li><li><p>Fluency in Arabic and a strong command of written and spoken English.</p><br></li><li><p>Ability to analyze data, monitor performance, and prepare reports against management-defined metrics.</p><br></li><li><p>Ability to read and interpret training materials, safety requirements, and procedural documents.</p><br></li><li><p>Sound judgment and the ability to follow written, verbal, and diagram-based instructions.</p><br></li><li><p>Ability to assess customer needs and guide customers toward the most appropriate product, solution, or service.</p><br></li><li><p>A valid driving licence and the ability to travel regularly within the assigned territory.</p><br></li></ul><br> </div>
Anera
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Organizational Background</b></p><p>Anera (American Near East Refugee Aid) is a non-political, non-religious international humanitarian and development organization that has worked for decades to address the development and relief needs of communities across the Middle East, including Palestine, Lebanon and Jordan. Anera delivers programs in education, health, economic development and emergency relief, working closely with local partners and communities.</p><p><br></p><p><b>Project Background</b></p><p>The Gaza Support Program provides critical humanitarian support to Palestinian patients and their accompanying family members who have been displaced from Gaza and are receiving specialized medical treatment in Jordan. The program operates across accommodation sites and partner hospitals in Amman, coordinating closely with the Jordan Hashemite Charity Organization (JHCO), partner medical facilities, and other service providers to ensure patients receive dignified, timely, and well-coordinated care across medical, psychosocial, and basic support components.</p><p>To strengthen the program's clinical coordination and case management capacity, Anera Jordan is seeking a consultant to serve as Medical Coordinator on a part-time basis for a period of four months.</p><p><br></p><p><b>Objective of the Consultancy</b></p><p>The objective of this consultancy is to provide specialized clinical verification and reporting support to the Gaza Support Program, ensuring that medical case files, clinical reports, and supporting documentation are reviewed for accuracy, completeness, and consistency. The consultant will serve as a clinical reviewer and technical resource person to the Project Manager and program team — verifying case data, reviewing medical reports, and preparing structured caseload reporting and analysis — enabling the program team to deliver effective, evidence-based, and dignified care to Gazan patients in Jordan under Anera scope of coverage. </p><p><br></p><p><b>Scope of Work</b></p><p><b>The consultant will be responsible for the following:</b></p><p><br></p><ul><li><b>Case File & Clinical Report Verification</b>: To verify medical evacuation case files and trackers maintained by the project team for completeness and data quality, monitoring cost utilization against category ceilings, and to review medical reports, diagnoses, and treatment plans submitted by partner hospitals for clinical accuracy and appropriateness, providing clinical opinion to support case decisions under the Project Manager's strategic oversight; to participate as needed (not on a daily basis) in clinical coordination meetings or case conferences to clarify questions arising from case reviews, and to escalate discrepancies, high-risk/urgent cases, or non-medical support needs to the Project Manager/Project Officer in a timely manner, without independently authorizing such services.</li></ul><p> </p><ul><li><b>Reporting, MEAL & Data Management</b>: To prepare structured monthly reports summarizing caseload status, clinical risk flags, and verification findings based on reviewed case data, and to contribute verified clinical indicators and narrative inputs to monthly, quarterly, and donor reports and MEAL dashboards, while maintaining strict confidentiality and data protection standards for all patient information.</li></ul><p> </p><ul><li><b>Technical Support</b>: To provide input on updating standardized clinical documentation tools, case review checklists, and verification-related SOPs for Project Manager approval, and to offer ad hoc clinical/technical guidance to the program team on specific case questions as they arise.</li></ul><p> </p><p><b>Deliverables</b></p><p><br></p><ul><li> Verify medical evacuation tracker and case files against existing and newly submitted patient supporting documentation from partner hospitals; flag discrepancies and urgent cases that may exceed the funding cap. / Monthly, ongoing</li></ul><p><br></p><ul><li> Review medical reports shared by partner hospitals and prepare a comprehensive report on findings, flagging discrepancies or risks; participate in coordination meetings as needed to clarify clinical questions and share MoMs. / Monthly, ongoing </li></ul><p><br></p><ul><li> Provide input on program templates, documentation tools, and verification-related standard operating procedures (SOPs) to support MEAL data inputs and ensure accurate documentation and record-keeping. / Months 1–2 (initial), Month 4 (final review)</li></ul><p><br></p><ul><li> Final report with caseload summary, outcomes, handover notes, and recommendations. / Last 5 working days</li></ul><p> </p><p><b>Duration & Level of Effort</b></p><p>The consultancy will require an estimated level of effort of up to 15 days per month over a four-month period (up to 60 consultancy days in total). The consultant will perform the assignment based on the agreed deliverables and timelines, with in-person presence at the Anera Jordan office, hospitals, or accommodation sites as required for the completion of specific deliverables and case reviews. The exact start date will be confirmed upon contracting.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications & Experience</b></p><p>• Bachelor's degree in Medicine, Public Health, Health Management, or a closely related field; advanced degree is an asset.</p><p>• Minimum 3–5 years of relevant professional experience in case management, health coordination, or medical program support in a humanitarian or development context.</p><p>• Demonstrated experience working with vulnerable populations including patients, refugees, or displaced persons; prior experience with medical evacuation programs or hospital coordination is a strong asset.</p><p>• Strong data management and reporting skills; experience maintaining case trackers, beneficiary databases, or similar tools (Excel, Kobo, or similar) — this is a core requirement.</p><p>• Familiarity with JHCO operational frameworks, Jordanian health system referral pathways, or MHPSS principles is highly desirable.</p><p>• Strong organizational, coordination, and interpersonal skills; ability to work effectively across multiple partners in a fast-paced environment.</p><p>• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with data management platforms is an advantage.</p><p>• Fluent Arabic and working proficiency in English (written and verbal).</p><p>• Ability to handle sensitive, confidential information with professionalism, discretion, and cultural sensitivity.</p><p>• Demonstrated ability to work independently, manage competing priorities, and deliver quality outputs within agreed timelines — as required of a consultancy engagement.</p><p><br></p><p><b>Reporting & Coordination</b></p><p>The consultant will coordinate with the Project Manager – Gaza Support Program, with oversight from the Deputy Director of Programs (DDP) at Anera Jordan. </p><p><br></p><p><b><span></span>Safeguarding & Code of Conduct</b></p><p>Given that the program serves vulnerable, war-affected children, the consultant must adhere at all times to Anera's Child Safeguarding Policy, Code of Conduct and Protection from Sexual Exploitation and Abuse (PSEA) standards. The selected consultant will be required to sign these policies prior to commencing work and may be subject to reference and background checks. Any safeguarding or child protection concern must be reported immediately to the Project Manager.</p><p><br></p></div>
Angstrom LLC
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us:</b></p><p>Angstrom is a Medical Billing and Revenue Cycle Management (RCM) company based in Amman, Jordan, delivering exceptional services to healthcare providers across the U.S. Our culture is built on integrity, ownership, teamwork, continuous learning, and excellence, empowering every team member. Together, we strive to build lasting partnerships with our clients while investing in our team’s growth and success, creating rewarding career opportunities within our community. </p><p><b>Job Summary:</b></p><p>We are seeking a proactive, dependable, and motivated professional to join our growing U.S. Medical Billing operations team in Amman, Jordan. In this role, you will be responsible for accurately posting insurance and patient payments, processing adjustments, reconciling accounts, identifying discrepancies, and supporting the overall revenue cycle. The ideal candidate is highly accurate, analytical, and takes ownership of their work from start to finish. You should be comfortable working with financial data, identifying issues, asking questions, and taking initiative to resolve problems. </p><p><b>Key Responsibilities:</b></p><ul><li><b>Payment Posting:</b> Accurately post insurance and patient payments to the appropriate patient accounts and claims while ensuring payments are applied correctly.</li><li><b>Adjustments & Reconciliation:</b> Identify and accurately apply contractual adjustments, write-offs, deductibles, co-insurance, co-payments, and other applicable account adjustments.</li><li><b>Claims Reconciliation:</b> Reconcile payments against claims and remittance information to identify discrepancies, missing payments, incorrect payments, and outstanding balances.</li><li><b>Denials & Underpayments:</b> Identify potential denials, underpayments, and payment discrepancies and escalate or communicate issues to the appropriate billing or collections team for resolution.</li><li><b>Accounts Receivable Support:</b> Assist with accounts receivable management by identifying outstanding balances, researching account discrepancies, and supporting collection efforts.</li><li><b>Insurance Portal Management & Enrollment:</b> Navigate insurance payer portals to access payment information, remittance advice, claim status, eligibility information, and other relevant documentation, while assisting with insurance enrollment, registration, and portal setup as needed. </li><li><b>Documentation & Reporting:</b> Maintain accurate payment posting records and supporting documentation for auditing, reporting, reconciliation, and internal review.</li><li><b>Compliance & Confidentiality:</b> Handle patient and financial information responsibly while maintaining strict confidentiality and following HIPAA and applicable U.S. healthcare privacy requirements.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Excellent English communication skills, including professional written and verbal communication.</li><li>Strong analytical and problem-solving skills, with the ability to investigate discrepancies and determine appropriate next steps.</li><li>Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and maintain accuracy in a fast-paced environment.</li><li>Demonstrated integrity and professionalism, particularly when handling financial information, patient information, and confidential business data.</li><li>Positive attitude, strong work ethic, and ambition to grow professionally within the medical billing and RCM industry.</li><li>Ability to work independently while also collaborating effectively with team members and supporting shared team goals.</li><li>Proficiency in Google Workspace (Sheets, Docs, Gmail) and the ability to effectively utilize AI tools to improve productivity and work quality.</li></ul><p><br></p><p><b>Qualifications:</b></p><ul><li>1–2 years of experience in medical billing, revenue cycle management (RCM), payment posting, accounts receivable, or a related healthcare administrative role is preferred. Fresh graduates are welcome to apply and will be considered based on their potential and willingness to learn.</li><li>Ability to learn and navigate U.S. healthcare billing systems, payer portals, practice management systems, and other RCM technologies.</li><li>Strong sense of ownership and accountability, with the initiative to follow tasks through to completion rather than waiting for others to identify or resolve issues.</li><li>Learning mindset with the willingness to receive feedback, learn new systems and processes, and continuously improve knowledge and performance.</li><li>Ability to maintain strict confidentiality and follow HIPAA compliance requirements when handling protected health information (PHI).</li></ul></div>
Angstrom LLC
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Us:</b></p><p>Angstrom is a Medical Billing and Revenue Cycle Management (RCM) company based in Amman, Jordan, delivering exceptional services to healthcare providers across the U.S. Our culture is built on integrity, ownership, teamwork, continuous learning, and excellence, empowering every team member. Together, we strive to build lasting partnerships with our clients while investing in our team’s growth and success, creating rewarding career opportunities within our community. </p><p> </p><p><b>Job Summary:</b></p><p>We are seeking a detail-oriented and highly organized professional to join our growing U.S. Medical Billing operations team in Amman, Jordan. In this role, you will receive training to manage and ensure healthcare providers are properly credentialed and enrolled with commercial and government insurance plans, helping to support uninterrupted patient care and timely reimbursement. The ideal candidate is proactive, possesses an exceptional eye for detail, is committed to accuracy, and thrives in a fast-paced environment. If you have a learning mindset, a can-do attitude, and are eager to invest in your professional growth and success, we’d love to have you on our team! </p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Provider Enrollment: Manage the full credentialing and re-credentialing process for U.S. physicians and allied healthcare providers across multiple practice groups.</li><li>System Maintenance: Perform ongoing maintenance and attestations on platforms including CAQH, PECOS, Availity, and state Medicaid portals.</li><li>Document Verification: Collect, review, and organize essential provider credentials including state licenses, DEA certificates, malpractice insurance, board certifications.</li><li>Expiration Tracking: Proactively monitor credential expiration dates to ensure zero lapses in provider billing capabilities.</li><li>Payer Outreach: Research payer-specific requirements, conduct professional phone and email outreach to follow up on pending applications, and resolve credentialing issues directly with U.S. insurance carriers.</li><li>Payer & Roster Updates: Assist with provider group additions, terminations, and demographic updates, ensuring providers are properly linked to payer contracts.</li><li>Reporting: Build and maintain detailed credentialing logs across multiple provider groups. </li><li>Contract Management: Analyze and interpret complex U.S. payer contracts, rules, and policy guidelines, ensuring the team remains informed and aligned with active payer requirements.</li><li>Team Collaboration: Update internal billing and practice management teams by sharing network status updates and clarifying contract guidelines.</li><li>Compliance & Confidentiality: Maintain credentialing records while ensuring strict compliance with HIPAA and U.S. healthcare privacy regulations.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>U.S. native English speaker with exceptional verbal and written communication skills, strong grammar proficiency, and professional phone and email etiquette. </li><li>Basic knowledge of the U.S. healthcare system, medical insurances, or medical billing is preferred but not required—training will be provided for the right candidate.</li><li>Exceptional attention to detail, strong organizational skills, and the ability to maintain accuracy, while maintaining confidentiality (HIPAA compliance). </li><li>Strong analytical and problem-solving skills, with the ability to interpret payer policies, contracts, and credentialing guidelines. </li><li>Ability to manage multiple priorities, meet deadlines, and adapt to a fast-paced environment. </li><li>Strong interpersonal skills with a positive attitude, strong work ethic, integrity, and the initiative to take ownership and follow through on commitments.</li><li>Self-motivated with the ability to work independently while collaborating effectively in a team environment. </li><li>Proficiency in Google Workspace (Sheets, Docs, Gmail) and the ability to effectively utilize AI tools to improve productivity. </li></ul><p><br></p></div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly.<br> The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br> Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements.<br> Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities.<br> Generating and developing new client’s businesses accounts.<br> Perform professional demonstrations or presentations of company products or services while on customer’s site.<br> Applies successful negotiation and sales closure techniques.<br> Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.<br> Submit reports for sales and marketing on a weekly basis and timely manner.<br> Assist in following up the accounts receivables for sales accounts responsible for.<br> Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations.<br> Effective use of company’s sales aids and marketing data to secure deals.<br> Effectively attending conferences and workshops.<br> Perform professional in-service training for customer’s end users on systems application.<br> Possess market awareness, competitor’s activities/events and competitor’s pricing changes.<br> Minimum Qualifications: Bachelor's degree in Pharmacy, Biomedical Engineering, Bioscience, (or any other scientific related field).<br> Minimum 2-3 years’ experience in medical devices sales.<br> Experience in Dermatology line is a plus.<br> Driving License + car.<br> Proficient in Microsoft Word, Excel, Outlook and PowerPoint.<br> Bilingual (Arabic, and English) is a must.<br> Required Skills: Effective time management, organization and multi-tasking skills.<br> Excellent interpersonal skills.<br> Strong verbal & written communication skills.<br> Team player.<br></span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Promoting and selling company’s products to new and existing customers by visiting them regularly and constantly.<br> The Product Specialist tasks also involve performing certain after sales support functions such as conducting In-Service Training, follow up on the collection and maintain a good relationship with customers.<br> Job Responsibilities: Perform consultative method of sales with prospecting clients in either identifying or even creating the need for Imdad products and continuously updating all customers on company product modifications, changes, and enhancements.<br> Schedule appointments, meeting existing and new customers in order to promote Imdad’s product, and to determine other opportunities.<br> Generating and developing new client’s businesses accounts.<br> Perform professional demonstrations or presentations of company products or services while on customer’s site.<br> Applies successful negotiation and sales closure techniques.<br> Provide adequate information about a new prospect and client, in terms of ownership, working physicians, relevant client’s equipment, and status, and update customer’s database with proper contact details, email, and contact numbers.<br> Submit reports for sales and marketing on a weekly basis and timely manner.<br> Assist in following up the accounts receivables for sales accounts responsible for.<br> Maintain excellent customer relationship with key decision makers, doctors, key customer’s personnel and always work toward enhancing such relations.<br> Effective use of company’s sales aids and marketing data to secure deals.<br> Effectively attending conferences and workshops.<br> Perform professional in-service training for customer’s end users on systems application.<br> Possess market awareness, competitor’s activities/events and competitor’s pricing changes.<br> Minimum Qualifications: Bachelor's degree in Pharmacy, Biomedical Engineering, Bioscience, (or any other scientific related field).<br> Minimum 2-3 years’ experience in medical devices sales.<br> Experience in Dermatology line is a plus.<br> Driving License + car.<br> Proficient in Microsoft Word, Excel, Outlook and PowerPoint.<br> Bilingual (Arabic, and English) is a must.<br> Required Skills: Effective time management, organization and multi-tasking skills.<br> Excellent interpersonal skills.<br> Strong verbal & written communication skills.<br> Team player.<br></span> </div>
Concentrix Corporation
Jordan - Amman
<p>What you will do in this role: In everything we do, we believe in doing right by and for people our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: Review customer requests and expectations and respond to them according to their needs and situations Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience Develop your tech skills and learn how to use software solutions that improve people s lives Champion better brand experiences for our customers and clients</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
Jordan - Amman
<p>Tagaddod is excited to welcome enthusiastic and results-driven fresh graduates for the role of Sales Representative in Jordan. This entry-level position provides a fantastic opportunity to kickstart your career in sales while developing essential skills and gaining hands-on experience.</p><p>Key Responsibilities</p><ul><li>Assist in the development and execution of sales initiatives targeting wholesale customers across Jordan.</li><li>Learn and promote Tagaddod s products and services to potential clients through various methodologies.</li><li>Conduct market research to identify potential clients and assess market needs.</li><li>Participate in team meetings and training sessions to enhance sales knowledge and skills.</li><li>Support the sales team in administrative tasks, such as preparing presentations, handling inquiries, and maintaining CRM database.</li><li>Shadow experienced sales representatives on client visits and market exploration.</li><li>Contribute to achieving sales targets and objectives while receiving mentorship from seasoned professionals.</li><li>Client visits.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business, Marketing, or related fields (recent graduates preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Ability to learn quickly and adapt in a fast-paced environment.</li><li>Basic proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</li><li>Passion for sales and commitment to providing exceptional customer service.</li><li>Team player with a positive attitude and willingness to learn.</li><li>Fluency in Arabic and English is essential</li></ul>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Sales Development Representative (SDR) – Outbound Pipeline Ignition Target Market: Saudi Arabia (KSA B2B Enterprise) Work Location: Remote (Residing in Jordan or Syria) Required sectors: Real Estate & Construction, Retail, Gym & Spa, Manufacturing, Logistics, F&B, Hospitality, Investment, Banking & Insurance, NGO Role Overview Our client is looking for an eloquent, highly persuasive Sales Development Representative (SDR) based remotely in Jordan or Syria.<br> The SDR will spearhead outbound cold outreach, connect with high-level corporate decision-makers in Saudi Arabia, and qualify outbound interest to generate high-intent business meetings for the BD team.<br> Key Responsibilities Execute high-volume outbound calling and email campaigns targeting KSA decision-makers.<br> Qualify prospective accounts, identify key stakeholders, and map business pain points.<br> Successfully convert cold leads into qualified business meetings for the sales team.<br> Track daily outreach metrics, cold-call-to-meeting conversion rates, and maintain up-to-date records in the CRM.<br> Deliver articulate, engaging elevator pitches over the phone for our software and SaaS solutions.<br> Key Requirements & Candidate Profile Location: Must be residing and working remotely from Jordan or Syria.<br> Experience: Proven experience in outbound cold calling, telemarketing, or SDR roles targeting the Saudi Arabian (KSA) corporate market.<br> Product Familiarity: Prior experience with B2B SaaS, enterprise software, or digital solutions.<br> Conversion Track Record: Demonstrated capability in turning cold calls into booked calendar meetings.<br> Communication Skills: Excellent phone presence, eloquent Arabic & English communication, clear articulation, and strong objection-handling abilities.<br></span> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Title: Sales Development Representative (GCC Market) Company: Division50 Location: Remote Position Type: Full-Time About Division50: At Division50, we specialize in connecting top talent with growing businesses across industries.<br> As we continue to expand our reach in the GCC market, we are looking for a highly motivated and experienced Sales Development Representative (SDR) to join our team.<br> This role is critical to driving new business opportunities and setting the stage for successful client partnerships.<br> Role Overview: The ideal candidate will have a strong background in appointment setting, specifically within the GCC market, and demonstrate fluency in both Arabic and English.<br> We’re seeking someone who is confident, proactive, and skilled at opening conversations with decision-makers.<br> Key Responsibilities: • Identify, prospect, and engage potential clients across GCC through cold calling, email outreach, and LinkedIn.<br> • Qualify leads, schedule appointments, and hand off high-quality opportunities to the sales team.<br> • Research and analyze target industries and companies to develop tailored outreach strategies.<br> • Build strong relationships with prospects through a consultative and confident approach.<br> • Manage and maintain accurate records of activities and pipeline progress within CRM systems.<br> • Collaborate with internal teams to refine messaging and improve lead generation efforts.<br> Preferred Qualifications: • Experience in SaaS, B2B services.<br> • Familiarity with GCC business culture and sales cycles.<br> • Previous experience working remotely with international teams.<br> • $500 Base + $300 Commission .<br> • fully remote work environment.<br> • Opportunity for growth within an international and fast-paced organization.<br> • Ongoing professional development and support.<br> Proven experience in appointment setting and outbound sales development, with a focus on the GCC market.<br> Fluency in Arabic and English is required.<br> Additional GCC languages are a plus.<br> Excellent communication and interpersonal skills; confident in initiating conversations with senior-level executives.<br> Strong objection-handling skills and ability to maintain composure under pressure.<br> Self-driven, highly organized, and able to work independently in a remote environment.<br> Proficiency with CRM systems (e.<br>g., Salesforce, HubSpot) and sales prospecting tools.<br></span> </div>
Turbo Pay
Jordan - Amman
<p><strong>Employment Type:</strong> Full-Time</p>
<p>We are looking for a <strong>results-driven and proactive Sales Representative</strong> to join our team and lead our field sales activities.</p>
<p>This is a <strong>field-based role</strong> for someone who is comfortable working independently, building relationships with salon owners, generating new business, and taking accounts from the first contact all the way through activation and revenue generation.</p>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Identify and contact new Merchants and potential business partners.</li>
<li>Conduct sales visits, product presentations, pitches, and demonstrations.</li>
<li>Build and maintain strong relationships with Merchants owners and decision-makers.</li>
<li>Convert qualified prospects into signed accounts.</li>
<li>Coordinate and follow up on the installation of QR/NFC units.</li>
<li>Ensure newly installed accounts become <strong>active and generate transactions</strong>.</li>
<li>Follow up with existing accounts to support continued usage and growth.</li>
<li>Identify opportunities to increase transaction volume and account revenue.</li>
<li>Manage the complete sales funnel from <strong>outreach to revenue generation</strong>.</li>
<li>Maintain accurate daily records of visits, account stages, outcomes, and next steps.</li>
<li>Provide regular updates on pipeline progress and account status.</li>
<li>Work closely with the Operations team to ensure smooth implementation and activation.</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Proven experience in <strong>field sales, business development, or B2B sales</strong>.</li>
<li><strong>Must be available 24/7 when required by the business, including for urgent client, account, or operational matters.</strong></li>
<li>Strong communication, negotiation, and presentation skills.</li>
<li>Ability to approach new businesses and generate leads independently.</li>
<li>Strong follow-up and closing abilities.</li>
<li>Results-oriented mindset with a clear focus on measurable performance.</li>
<li>Excellent relationship-building skills.</li>
<li>Ability to work independently and manage a field-based schedule.</li>
<li>Comfortable using mobile tools for daily reporting and sales tracking.</li>
<li>Strong sense of ownership and accountability.</li>
<li>Previous experience dealing with <strong>salons, beauty businesses, merchants, or SMEs</strong> is a plus.</li>
</ul>
<p><strong>What Success Looks Like</strong></p>
<p>We are not looking for someone who simply makes visits.</p>
<p>We are looking for someone who can <strong>build a healthy sales funnel, convert prospects, activate accounts, and grow them into productive long-term accounts.</strong></p>
<p>If you are highly motivated, commercially minded, and confident in your ability to generate results in the field, <strong>we would like to hear from you.</strong></p>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>Sales Representative Bilingual: Arabic/English - Amman<br><p>Job Description</p><br><br>Job Summary<p>We are looking for a motivated and results-driven <b>Sales Representative</b> to join our team. The successful candidate will be responsible for identifying sales opportunities, building strong customer relationships, promoting products and services, and achieving sales targets.</p><br><br>Key Responsibilities<ul><li>Identify and approach potential customers through calls, meetings, and networking.</li><li>Present, promote, and sell products or services to prospective clients.</li><li>Maintain and develop relationships with existing customers.</li><li>Understand customer needs and provide appropriate solutions.</li><li>Negotiate contracts and close sales deals.</li><li>Achieve individual and team sales targets.</li><li>Maintain accurate records of sales activities and customer interactions.</li><li>Prepare sales reports and provide market feedback.</li><li>Stay updated on industry trends, competitors, and market conditions.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Marketing, or a related field is preferred.</li><li>Previous experience in sales, customer service, or a related role.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to build and maintain professional relationships.</li><li>Goal-oriented with a proven ability to meet sales targets.</li><li>Proficiency in Microsoft Office applications.</li><li>Excellent organizational and time-management skills.</li><li>Ability to work independently and as part of a team.</li></ul>Preferred Skills<ul><li>Experience with CRM systems.</li><li>Strong presentation and persuasion skills.</li><li>Knowledge of sales techniques and customer engagement strategies.</li></ul>Key Competencies<ul><li>Communication Skills</li><li>Customer Focus</li><li>Negotiation Skills</li><li>Problem Solving</li><li>Relationship Building</li><li>Results Orientation</li><li>Time Management</li></ul><br><br><p><span><span>In this role, we offer benefits that help support your unique lifestyle:</span></span></p><br><br><ul><li><span><span>Full-time indefinite contracts</span></span></li><li><span><span>Competitive salary and performance bonus opportunities</span></span></li><li><span><span>Central location in Amman</span></span></li><li><span><span>Full paid training on the company and the project you’ll be working on</span></span></li><li><span><span>Career development programs, digital learning courses</span></span></li></ul><p><span><span><b>Reimagine the best version of you!</b></span></span></p><br><br><p><span><span>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients’ businesses.</span></span></p><br><br><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”</span></span></p><br><br><p><span><span><b>Concentrix s an equal opportunity employer </b></span></span></p><br><br><p><span><span><i>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.</i></span></span></p><br><br><br><p><span><span><b>Eligibility to work:</b></span></span></p><br><br><p><span><span>In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.</span></span></p><br><br><br><p>Location:</p><br><br>JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan <br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p><span>We are looking for a </span><strong>Customer Service Representative </strong><span>(</span><strong>English Speaker</strong><span>) to join our growing team! </span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed. </span></p><br><p><strong>Job Objectives: </strong></p><br><p><span>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</span></p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul>
<li><span>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</span></li>
<li><span>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</span></li>
</ul><p><strong>Issue Resolution</strong></p><br><ul>
<li><span>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</span></li>
<li><span>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</span></li>
</ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li><span>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</span></li></ul><p><strong>Communication</strong></p><br><ul>
<li><span>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</span></li>
<li><span>Practice active listening to fully understand customer needs and concerns.</span></li>
<li><span>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</span></li>
<li><span>Exercise patience when interacting with customers to ensure a positive experience.</span></li>
</ul><p><strong>Customer Education</strong></p><br><ul>
<li><span>Educate customers about program features, usage, policies, and procedures.</span></li>
<li><span>Guide customers on utilizing self-service options and online resources.</span></li>
</ul><p><strong>Compliance</strong></p><br><ul>
<li><span>Ensure compliance with company policies, procedures, and service standards.</span></li>
<li><span>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</span></li>
<li><span>Prioritize tasks based on urgency and importance.</span></li>
</ul><p><strong>Qualifications:</strong></p><br><p><span>• Diploma in Business Administration, Communications, or a related field</span></p><br><p><span>• Bachelor’s degree is a plus “Students are also encouraged to apply”</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Less than a year of experience “a high-volume call center environment preferred”</span></p><br><p><span>Fresh graduates and students are also encouraged to apply.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>• Strong problem-solving skills with the ability to de-escalate tense situations.</span></p><br><p><span>• High attention to detail and reliable in follow-up.</span></p><br><p><span>• Self-motivated with a strong sense of initiative and independence.</span></p><br><p><span>• Able to work in a dynamic, fast-paced team environment.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Basic understanding of CRM systems and call center tools.</span></p><br><p><span>• Ability to navigate and update client records with accuracy and efficiency.</span></p><br><p><span>• Fluent English speaker (verbal and written).</span></p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Comprehensive health insurance </span></li>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Full-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul>
<li><span>Monday to Friday: Night Shift </span></li>
<li><span>6th day: Based on need, managed fairly based on priorities and urgency </span></li>
</ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
D·engage
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>D•Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. <br><br>We’re looking for a motivated, results-driven Business Development Representative (BDR) to join our growing SaaS sales team in Jordan. As the first point of contact with potential customers, you’ll generate pipeline by finding prospects, engaging decision-makers, and qualifying opportunities for the Account Executive (AE) team. Ideal for someone curious, resilient, and passionate about technology and sales.<br><br><b>What You'll Do</b><br><br></span><ul><li><span><b>Source and build your pipeline</b> — find ICP-fit companies and decision-makers in Apollo; clean, validate, segment, and sync lists to our CRM (Zoho).<br></span></li><li><span><b>Research accounts and signals </b>— study each company’s CRM marketing, martech stack, news, and the decision-maker’s activity to craft a relevant angle.<br></span></li><li><span><b>Run personalized multichannel outreach</b> — tailored messages with the right value proposition across email, LinkedIn, WhatsApp, Telegram, and phone.<br></span></li><li><span><b>Follow up and convert </b>— nurture leads, answer questions, handle objections, and book qualified meetings for the AE team.<br></span></li><li><span><b>Get creative</b> — use non-standard sources (events, job boards, Slack/Telegram/WhatsApp groups) and warm intros to find signals and decision-makers others miss; use AI/LLM tools to speed up research, qualification, and outreach.<br></span></li><li><span><b>Own your CRM and numbers</b> — keep Zoho accurate, hit daily and weekly meeting KPIs, and report on funnel progress and conversions.<br></span></li></ul><br><span>Requirements<b>Must-Have Skills & Qualities</b> <br><br></span><ul><li><span>2–3 years in sales, business development, or a customer-facing role (SaaS / martech a plus).<br></span></li><li><span>Fluent English, spoken and written — mandatory.<br></span></li><li><span>Comfort with cold calling and outbound prospecting.<br></span></li><li><span>Genuine interest in B2B SaaS martech and the regional market.<br></span></li><li><span>Ability to learn a product quickly — its value proposition, advantages, audience, use cases, and competitors — and read the market.<br></span></li><li><span>Comfortable using AI/LLM tools for research, qualification, and outreach.<br></span></li><li><span>Strong, personalized communication; handles objections and reaches decision-makers through intros from mid-level contacts.<br></span></li><li><span>Organized, resilient, and data-driven; owns CRM hygiene and funnel reporting.</span><br></li></ul><b>Nice-to-Have / Bonus</b><br><br><ul><li><span>Hands-on experience with B2B sales tools (Apollo, Lusha, SignalHire, RocketReach, Clay).<br></span></li><li><span>Familiarity with CRM systems (Zoho) and sales engagement tools.<br></span></li><li><span>Understanding of martech / CDP products and the competitive landscape (Insider, MoEngage, CleverTap, Braze, Emarsys).<br></span></li><li><span>Experience selling into B2C verticals (banking/fintech, e-commerce, travel, telecom, real estate).<br></span></li></ul><br><span>Benefits</span><ul><li><span><b>Growth Opportunities:</b> Access to professional development and career growth within a rapidly expanding SaaS company. <br></span></li><li><span><b>Collaborative Culture:</b> Work in a supportive and innovative environment where your contributions are valued.<br></span></li><li><span><b>Competitive Benefits:</b> Enjoy a comprehensive benefits package.<br></span></li></ul><b>D.engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members.</b><br><br><br> </div>
Jordan - Amman
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who Are We❓ We Are Servme!<br> A powerhouse guest experience and CRM platform built for modern hospitality.<br> Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.<br> Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels.<br> And yes, we're growing fast.<br> With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond.<br> Ready to serve smarter?<br> That's Servme.<br> The Job in a Nutshell We are looking for an experienced Sales Development Representative (SDR) to drive top-of-the-funnel growth by identifying, engaging, and qualifying prospective customers.<br> This role is ideal for a high-energy, self-motivated sales professional who enjoys outbound prospecting, relationship-building, and creating opportunities for the sales team.<br> As a key contributor to the Sales team, you will be responsible for generating qualified leads, booking meetings and demos, and helping build a strong and predictable sales pipeline.<br> You will work closely with Sales and Marketing to identify and engage target accounts across restaurants, F&B groups, and hospitality brands.<br> What Will You Do❓ Responsibilities: Own outbound prospecting efforts across assigned territories and target accounts, driving consistent top-of-the-funnel pipeline growth.<br> Identify, research, and engage target accounts through cold calling, emailing, social selling, and strategic outreach.<br> Drive top-of-the-funnel lead generation to support revenue growth.<br> Identify and qualify sales opportunities through cold calling, emailing, social selling, and networking.<br> Respond to inbound leads and conduct outbound outreach to target accounts.<br> Build rapport with prospects and identify key decision-makers and influencers.<br> Schedule qualified meetings and demos for the Sales team.<br> Educate prospects on Servme's platform, value proposition, and use cases.<br> Make regular in-person visits to prospective and existing clients across Lebanon to build relationships and support outbound efforts.<br> Nurture leads until they are sales-ready and hand off smoothly to Account Executives.<br> Maintain accurate and up-to-date records in the CRM and sales tools.<br> Consistently meet or exceed daily, weekly, and monthly KPIs and targets.<br> Collaborate closely with Sales, Marketing, Customer Success, and Product teams.<br> Continuously refine outreach messaging, email templates, and call scripts.<br> Bring new ideas, creativity, and insights to improve SDR processes and performance.<br> What Are We Looking For❓ 2–4 years of experience in sales development, lead generation, or B2B sales Proven ability to generate qualified opportunities through outbound and inbound channels Strong communication and relationship-building skills Comfortable with cold outreach and objection handling Experience using CRM and sales tools (e.<br>g., HubSpot, Salesforce, or other platforms) Ability to work in a fast-paced, target-driven SaaS environment Strong organizational skills and attention to detail Willingness to travel locally for regular in-person client visits Fluency in English and Arabic is required; French is a strong advantage What We Offer You❗ We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>