Microsoft Azure Jobs in Jordan
894 Jobs Found
<p><h4>Description</h4>
<p>We are seeking a skilled IT infrastructure systems associate with 1–3 years of experience to provide technical assistance to end users, troubleshoot hardware and software issues, and support server maintenance activities. The ideal candidate will have hands-on experience with Windows and Linux server environments, strong problem-solving skills, and excellent customer service abilities.</p>
<h4>Responsibilities</h4>
<ul>
<li>Provide first and second-level IT support via phone, email, chat, or in-person.</li>
<li>Troubleshoot and resolve hardware, software, and network issues (Windows, macOS, Office 365, etc.).</li>
<li>Assist with Windows server administration and Linux OS administration (user management, permissions, backups, updates).</li>
<li>Install, configure, and maintain laptops, printers, and peripherals.</li>
<li>Manage Active Directory, DNS, DHCP, and Group Policy in a Windows server environment.</li>
<li>Document IT incidents and resolutions in a ticketing system (e.g., Workflow, K2).</li>
<li>Assist with network troubleshooting (LAN/WAN, VPN, Wi-Fi).</li>
<li>Support virtualization technologies (VMware, Hyper-V) as needed.</li>
<li>Educate users on IT best practices and security policies.</li>
<li>Collaborate with senior IT staff on infrastructure projects.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-3 years of experience in system admin, IT support, with expertise in Windows Server, Active Directory, Azure Active Directory (Azure AD), AD Connect, and Linux OS administration.</li>
<li>Bachelor’s degree in computer science, information technology, or a related field.</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Hands-on experience with Windows Server (2016/2019/2022) and/or Linux servers.</li>
<li>Knowledge of Active Directory, Group Policies, PowerShell commands, Azure AD, and Office 365 administration.</li>
<li>Familiarity with ticketing systems and ITIL processes.</li>
<li>Basic understanding of networking concepts (TCP/IP, DNS, VPN, firewalls).</li>
<li>Experience with remote desktop support tools (SCCM, Microsoft Intune, RDP).</li>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and customer service skills.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are seeking a skilled IT infrastructure systems associate with 1–3 years of experience to provide technical assistance to end users, troubleshoot hardware and software issues, and support server maintenance activities. The ideal candidate will have hands-on experience with Windows and Linux server environments, strong problem-solving skills, and excellent customer service abilities.</p>
<h4>Responsibilities</h4>
<ul>
<li>Provide first and second-level IT support via phone, email, chat, or in-person.</li>
<li>Troubleshoot and resolve hardware, software, and network issues (Windows, macOS, Office 365, etc.).</li>
<li>Assist with Windows server administration and Linux OS administration (user management, permissions, backups, updates).</li>
<li>Install, configure, and maintain laptops, printers, and peripherals.</li>
<li>Manage Active Directory, DNS, DHCP, and Group Policy in a Windows server environment.</li>
<li>Document IT incidents and resolutions in a ticketing system (e.g., Workflow, K2).</li>
<li>Assist with network troubleshooting (LAN/WAN, VPN, Wi-Fi).</li>
<li>Support virtualization technologies (VMware, Hyper-V) as needed.</li>
<li>Educate users on IT best practices and security policies.</li>
<li>Collaborate with senior IT staff on infrastructure projects.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>1-3 years of experience in system admin, IT support, with expertise in Windows Server, Active Directory, Azure Active Directory (Azure AD), AD Connect, and Linux OS administration.</li>
<li>Bachelor’s degree in computer science, information technology, or a related field.</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Hands-on experience with Windows Server (2016/2019/2022) and/or Linux servers.</li>
<li>Knowledge of Active Directory, Group Policies, PowerShell commands, Azure AD, and Office 365 administration.</li>
<li>Familiarity with ticketing systems and ITIL processes.</li>
<li>Basic understanding of networking concepts (TCP/IP, DNS, VPN, firewalls).</li>
<li>Experience with remote desktop support tools (SCCM, Microsoft Intune, RDP).</li>
<li>Strong troubleshooting and problem-solving skills.</li>
<li>Excellent communication and customer service skills.</li>
</ul></p><p></p>
<p><b>Key Responsibilities:</b></p><p><br></p><p><span style="font-size: 11px;">Serve as a single point of contact while effectively and cooperatively providing superior customer support and problem resolution</span></p><p>Create service requests and properly document all customer interactions and troubleshooting actions in the department's case management system</p><p>Provide tier 2/3 functional and technical support on Explorance software solutions</p><p>Configure and implement new functionality in Explorance software solutions</p><p>Log, prioritize, research, and accurately resolve complex customer inquiries and problems in a timely manner while meeting or exceeding SLAs</p><p>Provide detailed reporting, identify functionalities, and provide status updates on identified issues internally and with the client until the customer support case is resolved</p><p>Assist in new implementations, installations, upgrades and migrations of existing customers systems</p><p>Investigating issues with customer IT systems such as: SSO, LMS, SIS, HRIS</p><p>Provide basic technical and web application training to new customers when required</p><p>Communicate and coordinate with internal departments when addressing software bugs or new releases</p><p>Occasionally perform Quality Assurance tasks for testing of new software versions</p><p>Follow procedures, and continually improve internal processes for maintenance of solutions that are in production</p><p>Collaborate with developers and QA team for high quality, delivery on time</p><p> </p><p><b>Requirements:</b></p><p><br></p><p>Exceptional Customer Service Focus</p><p>Minimum 3 years’ customer support/technical support experience with enterprise software</p><p>Relevant technical work experience, deploying web applications in IIS including server and network administration.</p><p>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</p><p>Strong analytical problem solving and decision-making skills</p><p>Experience working with multiple stakeholders in a problem-solving environment</p><p>Exceptional communication skills, both oral and written with client interaction experience at executive levels</p><p>Ability to handle difficult or sensitive situations with diplomacy and tact</p><p>Excellent time management and organizational skills</p><p>Creative, self-motivated, with good interpersonal skills</p><p>Ability to work independently and as part of a team</p><p>Attention to detail</p><p> </p><p><br></p><p><b>Technical Skills and other Requirements:</b></p><p><br></p><p><br></p><p>Experience with SQL/Oracle Database querying and with MS Excel</p><p>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</p><p>Verbal and written communication skills in English and French for use in communication with global offices. </p><p>Passion for helping customers with strong customer service skills</p><p>Technical or Business Diploma in related fields</p><p>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</p><p>Nice to Have:</p><p><br></p><p>Technical certifications: Microsoft</p><p>Experience with HTML CSS, XML</p><p>Experience working with APIs</p><p>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</p><p> </p><p><br></p><p><b>Availability:</b></p><p><br></p><p>Must be willing to work outside of “normal” business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers</p><p>24/7 Pager/On-Call Rotation</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Exceptional Customer Service Focus</li><li>Minimum 3 years customer support/technical support experience with enterprise software</li><li>Relevant technical work experience, deploying web applications in IIS including server and network administration.</li><li>Experience with system integration, good understanding of product architecture, infrastructure components, databases, cloud systems, and virtualization</li><li>Strong analytical problem solving and decision-making skills</li><li>Experience working with multiple stakeholders in a problem-solving environment</li><li>Exceptional communication skills, both oral and written with client interaction experience at executive levels</li><li>Ability to handle difficult or sensitive situations with diplomacy and tact</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Attention to detail</li><li>Technical Skills and other Requirements: Experience with SQL/Oracle Database querying and with MS Excel</li><li>Setup and administration skills for MS Windows servers, MS SQL Server installation and configuration</li><li>Verbal and written communication skills in English and French for use in communication with global offices.</li><li>Passion for helping customers with strong customer service skills</li><li>Technical or Business Diploma in related fields</li><li>Experience working with Microsoft Server, MSSQL, IIS, Certificates, Email delivery troubleshooting.</li><li>Nice to Have: Technical certifications: Microsoft</li><li>Experience with HTML CSS, XML</li><li>Experience working with APIs</li><li>Knowledge/Experience working with cloud offerings such as Microsoft Azure or AWS</li><li>Availability: Must be willing to work outside of normal business hours (i.e. evenings, nights, weekends) to provide support coverage for our international customers 24/7 Pager/On-Call Rotation</li></ul>
<p>Key Responsibilities</p><ul><li>Provision and administer approved cloud resources, platform services and access configurations.</li><li>Monitor workloads, performance, availability and utilisation and respond to operational events.</li><li>Apply approved security baselines, identity controls, tagging, logging and configuration standards.</li><li>Support hybrid connectivity and dependencies with on-premises infrastructure, networks and applications .</li><li>Provide cost, utilisation and optimisation analysis; implementation remains subject. .</li><li>Maintain cloud inventories, diagrams, procedures, configuration records and recovery documentation.</li><li>Support incident, problem and change management and contribute to root-cause analysis.</li><li>Assist with TDRA-hosted or other approved environments once the target model and access are confirmed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Experience and Qualifications</p><ul><li>Minimum 5 years of relevant cloud engineering and administration experience.</li><li>Strong practical experience with Microsoft Azure and/or AWS in enterprise environments.</li><li>Knowledge of cloud networking, identity, monitoring, security configuration, backup and cost management.</li><li>Azure Administrator/Architect or AWS Solutions Architect certification preferred.</li><li>Experience working through controlled privileged-access and change-management procedures.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>During your tenure as a Manager/Assistant Manager Information Technology Digital Applications, you will demonstrate and develop your capabilities in the following areas:</p><p>Provide first-line support for D365 application (intake and ticket management in ServiceNow, including request logging, triage, and user communication)</p><p>Validation of user tickets, issues, requirements to ensure completeness, confirms severity, and resolve issues that can be handled at first level.</p><p>Escalate ServiceNow tickets to Deloitte India D365 support team via Azure DevOps when second-level investigation or engineering action is required</p><p>Continuous monitoring and governance of D365 tickets to ensure resolution as per priority and within SLAs</p><p>Capture recurring issues and business context to improve the overall application quality and user experience</p><p>Upskilling on existing resources</p><p>Periodic review of user access and license utilization</p><p>Review and approval of releases / code deployments via Azure DevOps</p><p>Support internal, external audit related requirements for D365 application</p><p>Responsible for engaging and interacting with the Deloitte Finance teams and extended organization with a focus on expediting issues resolution</p><p>Leadership Capabilities:</p><p>Builds own understanding of our purpose and values; explores opportunities for impact.</p><p>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</p><p>Understands expectations and demonstrates personal accountability for keeping performance on track.</p><p>Actively focuses on developing effective communication and relationship-building skills.</p><p>Understands how their daily work contributes to the priorities of the team and the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Bachelors / master s degree (B.E./ B.Tech./ MCA) or equivalent</p><p>8 Years of experience in Application development and support experience, including but not limited to</p><ul><li>Expertise with Microsoft Dynamics 365 (D365) application with following modules: Finance & Operations Project Management Time & Expense Management Payroll processing</li><li>Good knowledge of Azure DevOps code deployment, branching, pipelining, review and approval of deployment requests etc</li><li>Working experience of D365 reports, integrations & APIs</li><li>Working experience of D365 user accesses and license requirements</li><li>Excellent analytical and troubleshooting skills to diagnose application issues</li><li>Working experience with Microsoft GP (Great Plains) will be an advantage</li><li>Awareness and capability of appropriate communications with multiple teams. Will utilize effective communications with patience and customer service skills in situations with impatient users'</li></ul><p></p></section>
<p><h4>Description</h4>
<p>The Senior Sales Executive – Microsoft Solutions & Licensing is responsible for driving revenue growth across ZainTECH’s Microsoft cloud, licensing, AI, and security portfolio. The role focuses on positioning Microsoft 365, Azure, Security, and Microsoft Copilot solutions while supporting customers in their cloud transformation, AI adoption, and licensing optimization journeys.</p>
<p>Working closely with Sales, Presales, Delivery, Microsoft Alliance teams, distributors, and customer stakeholders, the role combines consultative solution selling with strong commercial and licensing expertise. The Senior Sales Executive plays a key role in pipeline generation, customer acquisition, account growth, renewals, and expansion initiatives across enterprise and mid-market customers.</p>
<h4>Responsibilities:</h4>
<p><strong>Business development & revenue growth</strong><br>
Drive revenue growth across Microsoft cloud and licensing solutions including: Microsoft 365, Azure, Microsoft Security solutions, Microsoft Copilot, and Modern Workplace solutions<br>
Identify and develop new business opportunities across enterprise and mid-market customers<br>
Build and maintain a strong sales pipeline through customer engagement, account expansion, upsell and cross-sell initiatives, Microsoft ecosystem collaboration<br>
Achieve assigned revenue, licensing, and cloud consumption targets</p>
<p><strong>Microsoft licensing & commercial advisory</strong><br>
Advise customers on Microsoft licensing programs and commercial agreements including CSP, Enterprise Agreements (EA), subscription-based licensing models<br>
Support customers in optimizing license consumption, cloud adoption, commercial alignment, renewal planning<br>
Ensure compliance with Microsoft licensing policies, commercial frameworks, and partner program requirements<br>
Support customers throughout the full licensing lifecycle including renewals, expansion, optimization, consumption growth</p>
<p><strong>Microsoft Copilot & AI solution positioning</strong><br>
Drive Microsoft Copilot and AI transformation initiatives across customer environments<br>
Identify customer use cases and business opportunities for AI productivity solutions, automation initiatives, modern workplace transformation<br>
Position Microsoft Copilot value propositions aligned with customer business objectives and operational outcomes<br>
Support customer enablement and adoption activities to maximize utilization and long-term value realization</p>
<p><strong>Customer engagement & solution selling</strong><br>
Act as a trusted advisor by translating customer business and technical requirements into suitable Microsoft cloud and licensing solutions<br>
Conduct customer meetings, presentations, demonstrations, and commercial discussions<br>
Support customers in understanding cloud transformation, security, productivity, and AI adoption strategies<br>
Build and maintain strong relationships with: customer stakeholders, Microsoft representatives, distributors and ecosystem partners</p>
<p><strong>Presales & cross-functional collaboration</strong><br>
Support presales activities including solution positioning, proposal development, customer presentations, demonstrations and workshops<br>
Work closely with sales teams, presales teams, delivery teams, Microsoft Alliance teams, partner ecosystem stakeholders<br>
Contribute to opportunity qualification, pipeline acceleration, and successful deal closure activities<br>
Ensure smooth handover from sales to delivery following deal closure</p>
<p><strong>Pipeline management & reporting</strong><br>
Maintain accurate sales forecasting, opportunity tracking, and pipeline reporting activities<br>
Develop and manage account development plans aligned with business growth objectives<br>
Monitor market trends, competitive positioning, and emerging Microsoft technologies to identify new business opportunities<br>
Ensure strong CRM hygiene and reporting accuracy across all assigned opportunities and accounts</p>
<h4>Requirements</h4>
<ul>
<li>6+ years of experience in Microsoft cloud sales, software licensing, enterprise technology sales, ICT or cloud solution environments</li>
<li>Proven experience selling Microsoft 365, Azure, Microsoft Security solutions, Microsoft Copilot, cloud and subscription-based services</li>
<li>Strong understanding of Microsoft licensing models, CSP and EA agreements, cloud consumption and licensing optimization, AI and productivity transformation initiatives</li>
<li>Experience supporting presales activities, proposal development, customer presentations and demonstrations</li>
<li>Experience working with Microsoft partners, distributors, enterprise customers is highly preferred</li>
<li>Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering or a related field</li>
<li>Microsoft certifications are considered an advantage, including Microsoft Fundamentals certifications, Azure certifications, Microsoft Security certifications, Microsoft Modern Work certifications</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span><br><br><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span><br><span>We invite you to join us. Why?</span><br><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><strong>JOB SUMMARY</strong></span></p><br><p><span>The Data and AI Analyst drives data-informed decision-making and AI adoption across KEO - ensuring strong data foundations, delivering actionable insights, and identifying innovative opportunities to leverage AI technologies within and beyond the Microsoft ecosystem. This is not a traditional reporting role. The ideal candidate is a curious, forward-thinking technologist who combines technical proficiency in Microsoft Fabric, Azure Synapse, Power BI, and AI services with the consultative ability to translate business questions into data solutions - championing KEO's data literacy journey, embedding AI into reporting workflows, and ensuring all data practices meet governance, privacy, and compliance standards.</span></p><br><p><span><strong>KEY TASKS AND RESPONSIBILITIES</strong></span></p><br><p><span><strong>Data Foundations & Data Quality Management</strong></span></p><br><ul><li><span>AI success is only possible with strong data foundations. This pillar is non-negotiable.</span></li><li><span>Design, build, and maintain robust relational data models that support accurate, consistent, and trustworthy reporting across KEO business units.</span></li><li><span>Design, build, and maintain robust relational data models, applying strong SQL skills and transformation logic to extract, cleanse, and integrate data from multiple source systems including Autodesk Construction Cloud, ERP, HRIS, and project management platforms. </span></li><li><span>Define and enforce data quality standards - implementing validation rules, profiling routines, and a central data dictionary covering field definitions, lineage, and transformation rules to ensure all AI inputs are accurate, transparent, and auditable. </span></li><li><span>Manage data integration workflows and ETL/ELT pipeline concepts, working with the Cloud Infrastructure team to ensure data flows are reliable and fault tolerant.</span></li></ul><p><span><strong>AI Literacy, Enablement & Innovation Scouting</strong></span></p><br><ul><li><span>Curiosity and innovation mindset are the #1 differentiators of this role. The analyst must be an AI enabler, not just a report builder.</span></li><li><span>Demonstrate deep conceptual understanding of generative AI, predictive analytics, machine learning, and automation AI - continuously exploring and evaluating emerging tools and platforms beyond the Microsoft ecosystem based on fit-for-purpose, cost, privacy, and scalability. </span></li><li><span>Proactively experiment with new AI capabilities through structured proof-of-concept approaches, monitoring the global AI landscape to identify technologies with high potential value for KEO's AEC context. </span></li><li><span>Provide the CIO and Enterprise Digital Solutions Manager with regular AI landscape briefings, tool evaluations, and strategic recommendations grounded in responsible AI principles.</span></li></ul><p><span><strong>Microsoft Copilot & AI Productivity Expertise</strong></span></p><br><ul><li><span>Design and refine effective prompting strategies and reusable prompt libraries for Microsoft Copilot across Microsoft 365, identifying high-value workflow candidates for AI augmentation using Copilot, Power Automate, and Azure AI Services. </span></li><li><span>Deliver Copilot adoption training and enablement sessions, measuring and reporting on productivity impact - tracking adoption metrics, time savings, and business outcomes to demonstrate ROI. </span></li><li><span>Collaborate with the Digital Workplace and Digital Knowledge Analyst teams to embed Copilot capabilities into employee experience, service delivery, and KEO's SharePoint and Viva knowledge content.</span></li></ul><p><span><strong>Analytics, Business Intelligence & Data Storytelling</strong></span></p><br><ul><li><span>Design, build, and maintain interactive Power BI dashboards and self-service reports using scalable DAX and Power Query data models, delivering real-time, decision-ready insights to KEO leadership and operational teams. </span></li><li><span>Build meaningful data stories that translate findings into business language, conducting proactive analysis to surface trends, anomalies, and forward-looking insights beyond reactive reporting. </span></li><li><span>Maintain a centralized BI catalogue and facilitate data literacy workshops to build confidence among business users in consuming and acting on data.</span></li></ul><p><span><strong>AI Use-Case Development & Proof-of-Concept Delivery</strong></span></p><br><ul><li><span>Systematically identify and prioritize high-value AI opportunities across KEO business units - assessing feasibility, data readiness, and expected ROI across use cases including project risk prediction, resource forecasting, cost variance analysis, document intelligence, and automated reporting. </span></li><li><span>Design and build lightweight AI proof-of-concept solutions using Microsoft Fabric AI, Azure OpenAI, or Azure Machine Learning, presenting results to the Enterprise Digital Solutions Manager and CIO in clear, business-focused language. </span></li><li><span>Track business value delivered by implemented AI solutions and work with software developers to scale successful POCs into production, providing clear requirements, data specifications, and evaluation criteria.</span></li></ul><p><span><strong>Data Governance, Privacy & Responsible AI</strong></span></p><br><ul><li><span>Own and maintain KEO's data governance framework - covering data classification, ownership, retention, access controls, and quality standards - implementing Microsoft Purview or equivalent tooling to manage data lineage, compliance, and discoverability. </span></li><li><span>Apply responsible AI principles across all initiatives, ensuring transparency, fairness, accountability, and privacy are embedded from the outset, and work with the Cybersecurity & Digital Trust Analyst to ensure all data assets are classified, RBAC-protected, and auditable. </span></li></ul><p><span><strong>Automation Mindset & Workflow Optimization</strong></span></p><br><ul><li><span>Proactively identify manual, repetitive processes across KEO as strong candidates for automation using Power Automate, Copilot Studio, Logic Apps, or other low-code platforms, supporting the design and deployment of automation solutions in collaboration with the Digital Workplace team and software developers.</span></li><li><span>Document automation opportunities with clear business cases covering time saved, error reduction, and productivity gains, evaluating ROI of implemented solutions and continuously improving based on user feedback.</span></li></ul> <br><strong>Qualifications</strong><br><ul><li><span>Typically, 8-10+ years in a data analyst, business intelligence, or data & AI role</span></li><li><span>Advanced Power BI (DAX and Power Query) hands-on, not introductory</span></li><li><span>Strong SQL and relational database knowledge</span></li><li><span>Data modelling and data quality management experience</span></li><li><span>Data pipeline and ETL/ELT concepts (working knowledge)</span></li><li><span>Experience with Microsoft AI tools - Copilot, Azure AI Services, or Azure OpenAI</span></li><li><span>Translating business requirements into data or AI solutions</span></li><li><span>Microsoft Fabric, Azure Synapse Analytics, or Azure Machine Learning </span></li><li><span>Evaluating and recommending AI tools across multiple vendors </span></li><li><span>Microsoft Purview for data cataloguing and compliance </span></li><li><span>Autodesk Construction Cloud, Primavera, Oracle, or SAP data integration </span></li><li><span>Designing AI proofs-of-concept and presenting business cases to senior leadership</span></li><li><span>Experience in the AEC (Architecture, Engineering, and Construction) or professional services sector is advantageous.</span></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>A leading global pharmaceutical company is seeking an AI Solutions Architect who is responsible for designing, governing, delivering, and evolving the enterprise AI technical architecture across the company.<br> Acting as the technical authority and delivery lead for AI within the AI Centre of Excellence, this role defines architectural standards, evaluates and governs AI platforms and solutions, prioritising off-the-shelf and vendor-led approaches, and ensures that all AI initiatives are scalable, secure, compliant, and aligned with the company's digital transformation strategy.<br> The AI Solutions Architect works closely with AI Engineers, IT Business Partners, AI Champions, and business function leaders to assess technical feasibility, lead end-to-end solution delivery, support AI Proof of Value (POV) execution, and translate strategic AI ambitions into sound, future-proof solutions, ensuring every initiative is delivered on a technically rigorous and governance-compliant foundation.<br> Responsibilities: 1.<br> Strategy & Architecture Leadership Define and own the enterprise AI technical architecture framework, including reference architectures, design patterns, integration blueprints, and technology standards across cloud and on-premises environments Collaborate with the Architecture advisory board to ensure the AI architecture roadmap is aligned with the company's overall digital transformation strategy and enterprise IT architecture principles Evaluate emerging AI technologies, frameworks, and platforms, providing technical direction and recommendations to senior IT and business stakeholders Lead architectural governance for all AI initiatives, ensuring solutions adhere to approved standards, security requirements, regulatory constraints, and scalability principles Define and maintain the enterprise AI technology stack, including cloud AI services (Azure, AWS, GCP), MLOps platforms, data platforms, and integration middleware 2.<br> AI Solution Design & Technical Oversight Architect end-to-end AI solutions across the company's key business domains including Manufacturing, Quality & Regulatory Affairs, R&D, Commercial, Supply Chain, HR, and Finance Produce high-quality architecture deliverables including solution design documents, architecture decision records (ADRs), technical specifications, data flow diagrams, and integration architecture blueprints Lead technical design reviews and architecture assessments for all AI initiatives in the portfolio, ensuring fitness for purpose, scalability, and compliance Define AI integration patterns with enterprise systems including SAP, MES, LIMS, CRM, and M365 ecosystems, ensuring seamless interoperability Guide AI Developers in translating architecture designs into well-structured, maintainable, and production-ready solutions Oversee the design of MLOps pipelines including model training, validation, deployment, monitoring, and retraining workflows 3.<br> Platform Engineering & Infrastructure Own the architecture and governance of enterprise AI platforms including Microsoft Azure AI, Azure Machine Learning, Microsoft 365 Copilot, and other approved AI tooling Define cloud infrastructure architecture for AI workloads including compute, storage, networking, and security configurations aligned with the company IT standards Establish standards for model lifecycle management including versioning, registry, performance monitoring, drift detection, and retraining triggers Drive the design of data architecture components critical to AI including feature stores, data lakes, vector databases, and real-time data pipelines in collaboration with the Data & Analytics team Ensure AI platforms meet GxP validation, 21 CFR Part 11, and audit trail requirements where applicable 4.<br> Governance, Compliance & Responsible AI Embed regulatory and compliance requirements, including FDA AI/ML guidance, EMA requirements, GxP, GDPR, and HIPAA, into AI architecture design and review processes Define and enforce responsible AI architectural guardrails including model explainability, bias detection, fairness assessments, and human-in-the-loop design patterns Maintain AI architecture governance documentation including standards, patterns, approved toolsets, and deviation processes within the enterprise AI knowledge repository Coordinate with IT Security, Data Privacy, Legal, Quality Assurance, and Regulatory Affairs to ensure AI solutions meet all applicable oversight requirements Support E-AIAB governance processes by providing technical input into initiative assessments, vendor evaluations, and POV planning 5.<br> Technical Leadership & Enablement Provide technical mentorship, code and architecture reviews, and hands-on guidance to the AI Developer team Define engineering best practices, coding standards, and DevOps/MLOps conventions for the AI team Collaborate with external vendors, implementation partners, and cloud providers to assess solutions, conduct technical due diligence, and ensure delivery quality Contribute technical expertise to vendor RFP/RFI processes, proof-of-concept evaluations, and contract assessments Represent the company's AI technical standards in cross-functional project delivery teams and steering committees 6.<br> Stakeholder Engagement & Communication Translate complex technical architecture concepts into clear, accessible language for business stakeholders, executive leadership, and non-technical audiences Serve as the primary technical escalation point for AI platform issues, architecture deviations, and integration challenges Collaborate with IT Business Partners and AI Champions to provide technical feasibility input into AI opportunity assessments Participate in external pharmaceutical AI forums, cloud provider events, and technology conferences to maintain leading-edge awareness and contribute to the company's technical reputation Bachelor's degree in Computer Science, Information Technology, Software Engineering, Data Science, or related technical field Master's degree in Artificial Intelligence, Data Science, Computer Science, or related discipline is preferred Microsoft Azure Solutions Architect Expert, Azure AI Engineer Associate, or equivalent cloud architecture certification is preferred TOGAF or equivalent enterprise architecture certification is preferred 7–10 years of professional experience in IT, software engineering, data & analytics, or AI/ML implementation 4–6 years of hands-on experience designing and delivering AI/ML solutions on cloud platforms (Azure, AWS, or GCP) in a production environment Proven track record of owning end-to-end AI solution architecture in a complex, cross-functional enterprise environment Experience with Microsoft Azure AI, Azure Machine Learning, and Microsoft 365 Copilot architecture and deployment is preferred Pharmaceutical, healthcare, life sciences, or other regulated industry experience is preferred Experience with GxP validation, 21 CFR Part 11, or regulatory technology compliance in an AI/ML context is preferred Skills: Technical Competencies: AI/ML Architecture & Solution Design - Cloud Platform Architecture (Azure / AWS / GCP) - ML Ops & Model Lifecycle Management - Enterprise Integration & API Design - Data Architecture & Data Engineering - AI Governance, Ethics & Responsible AI - Pharmaceutical Regulatory Compliance (GxP, FDA, EMA) AI & Technology Skills: Deep expertise in AI/ML architecture patterns, including supervised/unsupervised learning, NLP, computer vision, generative AI, and LLM-based solution design Strong hands-on proficiency with Azure AI Services, Azure Machine Learning, MLflow, or equivalent MLOps tooling Solid experience designing and deploying generative AI solutions including RAG architectures, LLM orchestration (LangChain, Semantic Kernel), and enterprise copilot patterns Strong command of enterprise integration architecture including REST APIs, event-driven architecture, message queues, and middleware platforms Proficiency in cloud infrastructure design including IaC (Terraform, Bicep), containerization (Docker, Kubernetes), and CI/CD pipelines Strong understanding of data architecture components including data lakes, lakehouses, feature stores, and vector databases Working knowledge of pharmaceutical business processes including GxP operations, quality management systems, and regulatory affairs workflows (Preferred) Solid understanding of AI governance frameworks, responsible AI principles, data privacy regulations (GDPR, HIPAA), and IT security principles relevant to AI deployment</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>NA<br> Work Location<br>Remote<br> Expected duration<br>All deliverables shall be completed within 3 months from the start date of the contract. Possibility of extension subject to availability of funds and satisfactory performance.<br> Duties and Responsibilities<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 6 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. BACKGROUND AND PURPOSE Since its establishment in 1950, UNRWA has created and maintained extensive records documenting the history and experiences of Palestine refugees. These records, including registration files and other administrative and historical documentation, now span multiple generations and capture key life events, movements, and interactions with the Agency from the Nakba in 1948 to the present day. Over time, UNRWA has progressively modernized its records management practices, transitioning from paper-based documentation to digital systems. Today, while current data are maintained within the Agency’s web-based Refugee Registration Information System, extensive historical archives, comprising nearly 30 million documents, are preserved as part of UNRWA’s institutional memory and permanent records. Within this context, the Relief and Social Services Department (RSSD) is implementing initiatives aimed at strengthening UNRWA’s capacity to support research, knowledge management, and digital access to institutional information and archival materials. The consultancy aims to support the design, development, deployment, and maintenance of a secure and user-friendly web-based platform that will serve as a focal point for research activities within the Agency. The platform will host the Research Review Board application process, provide access to general information and resources related to UNRWA data and research, and support institutional coordination and dissemination of research-related materials and activities. The platform should be designed in a scalable manner to support potential future integration of digital archival collections and related research outputs. The incumbent will work under the supervision of the Senior Research and Partnership Officer in RSSD. DESCRIPTION OF DUTIES AND RESPONSIBILITIES In accordance with Agency policy and procedures, the incumbent will: • Design, develop, and maintain responsive and user-friendly web interfaces using HTML, CSS, and JavaScript. • Build and maintain server-side application logic and web application functionality using C# and ASP.NET Core. • Develop and integrate REST APIs to support communication between frontend interfaces, backend services, forms, and databases. • Develop and maintain functionalities related to the Research Review Board application and submission process. • Implement functionalities for storing, retrieving, displaying, and managing research-related and archival data using SQL Server or Azure SQL databases. • Connect frontend components to backend services and ensure reliable, secure, and efficient data exchange across the application. • Support the deployment, hosting, and maintenance of the application environment on Microsoft Azure. • Manage source code, version control, and deployment workflows using Git, Azure DevOps, or GitHub. • Ensure the platform is responsive, accessible, scalable, and aligned with project requirements and established technical standards. • Support troubleshooting, testing, debugging, and performance optimization of the application and related services. • Contribute to technical documentation, workflow refinement, and coordination with project stakeholders to support ongoing platform enhancement and sustainability. • Support future integration of digital archive functionalities and research resources into the platform as project activities expand. DELIVERABLES The consultant will be expected to deliver the following outputs within the agreed project timeline: • Functional and responsive RSSD web platform deployed and operational. • Research Review Board application and submission functionalities integrated into the platform. • Backend services and APIs developed and connected to frontend interfaces and databases. • Database integration and data retrieval functionalities implemented using SQL Server or Azure SQL. • Fully functional production environment deployed on Microsoft Azure. • Source code repositories and version control workflows established and maintained using Git-based tools. • Technical documentation covering deployment, maintenance, and system functionality submitted to RSSD. • Tested and optimized platform meeting agreed functionality and usability requirements. • Support provided for future integration of archive-related functionalities and research resources. • All deliverables shall be submitted in English. COMPETENCIES • Strong analytical and problem-solving skills • Ability to produce clean, maintainable, and well-documented code • Ability to work independently and collaboratively in a multicultural and interdisciplinary environment • Strong organizational and communication skills • Ability to manage multiple tasks and meet deadlines INDEPENDENCE OF WORK • Application of guidelines: The incumbent applies professional knowledge, technical expertise, and prior work experience to design, develop, and maintain the RSSD research platform in accordance with Agency standards, technical requirements, and operational needs. • Supervisory control overwork of the incumbent: Day-to-day activities are carried out independently and routine technical decisions are taken without reference to a higher authority. Major activities and deliverables are undertaken under the overall supervision of the Senior Research and Partnership Officer in RSSD. Work is reviewed based on quality, functionality, and attainment of agreed objectives and deliverables. PAYMENT SCHEDULE AND DELIVERABLES Deliverable 1: Submission of detailed technical workplan, platform architecture, functional specifications, and implementation timeline approved by RSSD (15% - 812.48 USD ) Deliverable 2: Development and deployment of the initial web platform framework, including frontend structure, navigation, and responsive interface (20% - 1,083.30 USD) Deliverable 3: Development and integration of backend services, APIs, database connectivity, and Research Review Board application functionalities (30% - 1,624.94 USD) Deliverable 4: Deployment of the platform on Microsoft Azure, including testing, debugging, optimization, and implementation of security and access management measures (20% - 1,083.30 USD) Deliverable 5: Submission of final technical documentation, source code repository, maintenance guidance, and support for handover and future integration requirements (15% - 812.48) Deliverable timelines and detailed technical requirements will be agreed upon at the commencement of the consultancy in coordination with RSSD. Minor adjustments to deliverables may be made during implementation based on operational and technical requirements, subject to agreement with RSSD.<br> Qualifications/special skills<br>Master degree in Computer Science, Software Engineering, Information Technology, Information Systems, Web Development, or a related field is required. At least two years of progressively responsible experience in web application development, software development, or related technical work. Expertise in Web Development – Front End (mandatory) Strong experience in building and maintaining website structure and content using HTML Experience adding interactivity and dynamic behavior to web pages (JavaScript) Ability to styling and creating responsive and user friendly web pages (HTML, CSS, JavaScript) Experience connecting web pages to backend services (JavaScript) Expertise in Application Development – Back End (mandatory) Experience developing server side application logic (C#) Experience building and maintaining web applications and APIs (ASP.NET Core) Experience creating and exposing REST APIs for frontend consumption (C#, ASP.NET Core) Experience managing and retrieving application data from databases (SQL) Expertise in Database & Data Handling (mandatory) Experience using predefined queries to store, retrieve, and update data (SQL – SQL Server or Azure SQL) Experience ensuring accurate and reliable data usage within the application (SQL) Expertise in Cloud & Development Environment (mandatory) Experience hosting and managing web applications in the cloud (Microsoft Azure) Experience deploying and maintaining application environments (Microsoft Azure) Experience managing source code and version control (Git – Azure DevOps or GitHub) Knowledge of contemporary issues in the Middle East (desirable) Familiarity with the UN system and practices (desirable) Preference will be given to candidates with experience in (desirable requirements): o Writing structured front end code for larger applications (TypeScript) o Building lightweight backend or background processes (Azure Functions) o Simplifying database access using ORM tools (Entity Framework) o Managing user access and authentication (Azure Active Directory / Entra ID) o Experience working in enterprise or consulting environments (Microsoft stack)<br> Languages<br>Fluency in English is required<br> Additional Information<br>CONDITIONS OF SERVICE • All deliverables shall be completed within 3 months from the start date of the contract. Possibility of extension subject to availability of funds and satisfactory performance. • The consultant will work remotely. • Payment will be set at USD 5,416.50 for the entire package of deliverables listed under the "Duties and responsibilities" paragraph. Each deliverable will release payment of a percentage of the total fee upon satisfactory completion and acceptance of agreed outputs by RSSD, in accordance with UNRWA consultancy rates and applicable regulations.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for a highly skilled and experienced L2 Data Engineer to join our growing Data & Analytics team.<br> In this role, you will lead the design, development, optimization, and maintenance of scalable enterprise data platforms and cloud-native data solutions.<br> You will work closely with architects, analysts, and business stakeholders to build high-performance data pipelines and modern lakehouse solutions that support advanced analytics, reporting, and data-driven decision-making.<br> This opportunity is ideal for a senior data professional with strong hands-on expertise in Databricks and the Microsoft Azure ecosystem, who is passionate about building reliable, scalable, and optimized data platforms in enterprise environments.<br> KEY RESPONSIBILITIES • Design, develop, and optimize enterprise-scale data pipelines and ETL/ELT workflows using Azure and Databricks technologies.<br> • Architect and implement scalable data ingestion, transformation, and orchestration processes using Azure Data Factory, Databricks, and Azure Synapse Analytics.<br> • Develop high-performance data transformation frameworks using PySpark, Python, and Spark SQL for large-scale distributed data processing.<br> • Optimize SQL queries, Spark jobs, and data workflows to improve performance, scalability, and cost efficiency.<br> • Lead data migration initiatives, including SQL Server migrations and modernization of legacy data platforms.<br> • Implement and maintain Delta Lake architecture, incremental data loading strategies, and enterprise data lake best practices.<br> • Collaborate with architects and cross-functional teams to design robust and scalable data models aligned with business and governance standards.<br> • Monitor and troubleshoot production pipelines, perform root-cause analysis, and implement preventive measures for recurring issues.<br> • Support CI/CD implementation and infrastructure automation for data engineering workflows.<br> • Mentor junior engineers and contribute to engineering standards, reusable frameworks, and technical best practices.<br> • Create and maintain technical documentation including architecture diagrams, pipeline documentation, and operational runbooks.<br> • Evaluate and recommend modern data engineering tools, frameworks, and optimization strategies.<br> 5+ years of professional experience in Data Engineering or related roles.<br> • Strong expertise in Python for enterprise data processing, transformation, and automation.<br> • Advanced hands-on experience with Pandas, PySpark, and Spark SQL for large-scale distributed processing.<br> • Strong experience with Databricks, including cluster management, notebook development, workflow orchestration, Delta Lake, and performance optimization.<br> • Extensive experience building and managing enterprise data pipelines using Azure Data Factory.<br> • Strong working knowledge of Azure Synapse Analytics, particularly Spark pool integration and enterprise data warehousing concepts.<br> • Advanced SQL skills including query optimization, performance tuning, indexing strategies, and troubleshooting.<br> • Strong understanding of data lake architecture, Delta Lake, incremental processing, partitioning, and lakehouse concepts.<br> • Experience implementing data governance, security, access controls, and monitoring within cloud data platforms.<br> • Experience handling production support, troubleshooting, and optimization of enterprise data platforms.<br> NICE TO HAVE • Experience with Terraform for Azure infrastructure provisioning and Infrastructure-as-Code (IaC).<br> • Experience implementing CI/CD pipelines for data engineering deployments.<br> • Exposure to Lakehouse Federation, Delta Sharing, and modern data sharing architectures.<br> • Experience with streaming and near real-time data processing solutions.<br> • Knowledge of DevOps practices and cloud cost optimization strategies.<br> CERTIFICATION REQUIREMENT Candidates are expected to hold or be actively working toward the Databricks Certified Data Engineer Professional certification.<br> This certification validates advanced expertise across the following domains: • Advanced ETL and ELT development using Spark SQL and PySpark • Enterprise-grade pipeline orchestration and optimization • Data modeling and scalable lakehouse architecture • Performance tuning and distributed data processing optimization • Advanced data governance and security implementation • Production-grade data engineering practices within the Databricks ecosystem</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As part of the Infrastructure Support team, you will provide operational and project support to TDM Group and its global partners ensuring incidents, problems and requests are being dealt with to agreed service levels. In addition, you will be participating in the implementation of projects relevant to your area of responsibility. Beyond technical expertise, this role demands strong communication skills, effective collaboration, leadership potential, and a commitment to excellence and continuous improvement.</p><p>Responsible for ensuring that all requests and incidents are resolved within SLA and to ITIL standards via effective 2nd line support and systems management</p><p>Identify, diagnose and resolve IT infrastructure problems within SLA and to ITIL standards. This role focuses on network infrastructure as the main duties.</p><p>Implement and manage IT infrastructure solutions and systems with a focus on networks</p><p>Implement TDM Group s IT processes and security policies.</p><p>Contribute to the progression of the infrastructure team by advising best practices and delivering the best possible solutions.</p><p>Mentor, coach and support the team members.</p><p>Demonstrate ownership and accountability in complex incidents and projects.</p><p>Participate in 24x7 on-call rota</p><p>Ability to travel on demand</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6+ years of experience in the networking field with experience in leadership roles as a plus.</li><li>Strong English skills, both spoken and written.</li><li><strong>Core technologies and Skills:</strong></li><li>A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking</li><li>Working knowledge of common network monitoring and security utilities with experience in implementing and using Zabbix as a plus.</li><li>Hands-on experience implementing and administering network devices and technologies:</li><ul><li>Multi-vendor Routing and Switching platforms including Cisco, Netgear and HP.</li><li>Multi-vendor UTM and Firewall appliances including Cisco, Fortinet and Sonicwall.</li><li>Intrusion Prevention and DDoS Mitigation Systems.</li><li>Network Management and Monitoring Systems.</li><li>Wireless Systems.</li><li>VPN and WAN Technologies.</li><li>Microsoft Azure networking.</li></ul><li><strong>Complementary Technologies:</strong></li><li>Knowledge and experience in Microsoft environments:</li><ul><li>Windows Server (including Active Directory).</li><li>Microsoft Azure.</li><li>Microsoft 365.</li><li>Amazon Web Services networking.</li><li>Linux server administration.</li><li>Python programming.</li><li>Git and version control systems.</li><li>Hands-on experience with automation tools such as Ansible, GitHub Actions, Azure Pipelines etc.</li></ul><li>Good technical documentation skills.</li><li>Previous experience in an IT service provider organisation is a plus.</li><li><strong>Qualifications & Education</strong></li><li>Bachelor s degree (preferably in Computer/Network science/engineering related).</li><li>Current CCNP and/or CCSP is required.</li><li>Fortinet NSE 4 is strongly preferred.</li><li>Fortinet NSE 5 and 7 are a plus.</li><li>Microsoft Certified: Azure Network Engineer Associate is strongly preferred.</li><li>Microsoft Certified: Azure Administrator Associate is a plus.</li><li>AWS Certified Advanced Networking Specialty is a plus.</li><li><strong>Personal Qualities</strong></li><li>Commitment to excellence and achieving the highest standards.</li><li>Excellent communication and customer service skills.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to delegate, prioritize and multitask.</li><li>Willingness to learn new technologies and maintain industry knowledge.</li><li>Self-motivated and hardworking.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Sales Executive Microsoft Solutions & Licensing is responsible for driving revenue growth across ZainTECH s Microsoft cloud, licensing, AI, and security portfolio. The role focuses on positioning Microsoft 365, Azure, Security, and Microsoft Copilot solutions while supporting customers in their cloud transformation, AI adoption, and licensing optimization journeys.</p> <p>Working closely with Sales, Presales, Delivery, Microsoft Alliance teams, distributors, and customer stakeholders, the role combines consultative solution selling with strong commercial and licensing expertise. The Senior Sales Executive plays a key role in pipeline generation, customer acquisition, account growth, renewals, and expansion initiatives across enterprise and mid-market customers. </p> <p>Responsibilities:</p> <p> <u>Business Development & Revenue Growth</u> </p> <ul> <li>Drive revenue growth across Microsoft cloud and licensing solutions including: Microsoft 365, Azure, Microsoft Security solutions, Microsoft Copilot, and Modern Workplace solutions </li> <li>Identify and develop new business opportunities across enterprise and mid-market customers </li> <li>Build and maintain a strong sales pipeline through Customer engagement, Account expansion, Upsell and cross-sell initiatives, Microsoft ecosystem collaboration </li> <li>Achieve assigned revenue, licensing, and cloud consumption targets </li> </ul> <p> <u>Microsoft Licensing & Commercial Advisory</u> </p> <ul> <li>Advise customers on Microsoft licensing programs and commercial agreements including CSP, Enterprise Agreements (EA), Subscription-based licensing models </li> <li>Support customers in optimizing License consumption, Cloud adoption, Commercial alignment, Renewal planning </li> <li>Ensure compliance with Microsoft licensing policies, commercial frameworks, and partner program requirements </li> <li>Support customers throughout the full licensing lifecycle including Renewals, Expansion, Optimization, Consumption growth </li> </ul> <p> <u>Microsoft Copilot & AI Solution Positioning</u> </p> <ul> <li>Drive Microsoft Copilot and AI transformation initiatives across customer environments </li> <li>Identify customer use cases and business opportunities for AI productivity solutions, Automation initiatives, Modern workplace transformation </li> <li>Position Microsoft Copilot value propositions aligned with customer business objectives and operational outcomes </li> <li>Support customer enablement and adoption activities to maximize utilization and long-term value realization </li> </ul> <p> <u>Customer Engagement & Solution Selling</u> </p> <ul> <li>Act as a trusted advisor by translating customer business and technical requirements into suitable Microsoft cloud and licensing solutions </li> <li>Conduct customer meetings, presentations, demonstrations, and commercial discussions </li> <li>Support customers in understanding cloud transformation, security, productivity, and AI adoption strategies </li> <li>Build and maintain strong relationships with: Customer stakeholders, Microsoft representatives, Distributors and ecosystem partners </li> </ul> <p> <u>Presales & Cross-Functional Collaboration</u> </p> <ul> <li>Support presales activities including Solution positioning, Proposal development, Customer presentations, Demonstrations and workshops </li> <li>Work closely with Sales teams, Presales teams, Delivery teams, Microsoft Alliance teams, Partner ecosystem stakeholders </li> <li>Contribute to opportunity qualification, pipeline acceleration, and successful deal closure activities </li> <li>Ensure smooth handover from sales to delivery following deal closure </li> </ul> <p> <u>Pipeline Management & Reporting</u> </p> <ul> <li>Maintain accurate sales forecasting, opportunity tracking, and pipeline reporting activities </li> <li>Develop and manage account development plans aligned with business growth objectives </li> <li>Monitor market trends, competitive positioning, and emerging Microsoft technologies to identify new business opportunities </li> <li>Ensure strong CRM hygiene and reporting accuracy across all assigned opportunities and accounts </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>6+ years of experience in: Microsoft cloud sales, Software licensing, Enterprise technology sales, ICT or cloud solution environments </li> <li>Proven experience selling: Microsoft 365, Azure, Microsoft Security solutions, Microsoft Copilot, Cloud and subscription-based services </li> <li>Strong understanding of: Microsoft licensing models, CSP and EA agreements, Cloud consumption and licensing optimization, AI and productivity transformation initiatives </li> <li>Experience supporting: Presales activities, Proposal development, Customer presentations and demonstrations </li> <li>Experience working with: Microsoft partners, Distributors, Enterprise customers<br> is highly preferred </li> <li>Bachelor s degree in Business Administration, Information Technology, Computer Science, Engineering or a related field</li> <li>Microsoft certifications are considered an advantage, including: Microsoft Fundamentals certifications, Azure certifications, Microsoft Security certifications, Microsoft Modern Work certifications</li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for a motivated and technically solid L1 Data Engineer to join our growing Data & Analytics team.<br> In this role, you will be responsible for designing, building, and maintaining the data architecture and infrastructure that supports our organization's data strategy.<br> You will work hands-on to develop, test, and deploy reliable data solutions — ensuring pipelines are scalable, efficient, and aligned with business requirements.<br> This is an ideal opportunity for a data professional who is eager to deepen their expertise in cloud-native data platforms, particularly within the Microsoft Azure and Databricks ecosystem, and who thrives in a collaborative, fast-paced environment.<br> KEY RESPONSIBILITIES • Design, develop, and maintain scalable data pipelines and ETL/ELT workflows to support business intelligence and analytics use cases.<br> • Build and optimize data ingestion processes using Azure Data Factory and Databricks, ensuring data quality and consistency across all layers of the data platform.<br> • Transform and process large datasets using PySpark and Python, applying best practices for performance and maintainability.<br> • Write and optimize complex SQL queries to support analytical reporting and data validation requirements.<br> • Collaborate with data architects and senior engineers to implement and maintain data models aligned with organizational standards.<br> • Monitor, troubleshoot, and resolve pipeline failures and data quality issues, applying root-cause analysis to prevent recurrence.<br> • Contribute to documentation of data pipelines, data dictionaries, and engineering standards.<br> • Support the team in exploring and evaluating new tools and approaches to continuously improve the data infrastructure.<br> 2+ years of professional experience in a Data Engineering or closely related role.<br> Strong proficiency in Python for data processing, transformation, and automation tasks.<br> Hands-on experience with Pandas for data manipulation and PySpark for distributed data processing.<br> Practical experience with Databricks, including notebook development, clusters, and job orchestration.<br> Experience building and managing data pipelines with Azure Data Factory.<br> Working knowledge of Azure Synapse Analytics, particularly Spark pool integration.<br> Solid SQL skills, including query writing, optimization, and performance tuning.<br> Familiarity with data engineering principles including incremental loading, data lake architecture, and Delta Lake.<br> Understanding of data governance and security concepts within a cloud data platform.<br> NICE TO HAVE Experience with SQL Server migration projects, including schema conversion and data movement.<br> Exposure to Terraform for Azure infrastructure provisioning and management.<br> Familiarity with CI/CD practices applied to data engineering workflows.<br> Experience with Delta Sharing or Lakehouse Federation concepts.<br> CERTIFICATION REQUIREMENT Candidates are expected to hold or be actively working toward the Databricks Certified Data Engineer Associate certification.<br> This certification validates foundational knowledge across the following domains: Databricks Lakehouse Platform architecture and capabilities ETL and ELT workflows using Spark SQL and PySpark Incremental data processing and structured streaming Production pipeline development and orchestration Data governance and security within the Databricks environment</span> </div>
<p><h4>Job purpose</h4>
<p>As a senior DevOps engineer, you will own the design, reliability, and scalability of our cloud-based production systems. You will lead the architecture, automation, and operation of our Azure/AWS infrastructure, drive security, performance, and cost efficiency across our platforms, and set DevOps standards and best practices for the team. You will act as a technical authority on cloud operations, mentor junior engineers, and partner with engineering leadership to shape the platform roadmap.</p>
<h4>Duties & responsibilities</h4>
<h4>Cloud system operations</h4>
<ul>
<li>Lead the design, deployment, and operation of Azure/AWS cloud-based production systems.</li>
<li>Own system performance, incident response, and root-cause analysis across production applications.</li>
<li>Define release engineering and pre-production validation standards to ensure system quality and functionality.</li>
<li>Architect and enforce backup, disaster recovery, and cost optimization (FinOps) strategies across cloud environments.</li>
<li>Lead container orchestration and workload management on AKS/Kubernetes clusters, including upgrades, scaling, and hardening.</li>
</ul>
<h4>Automation and scripting</h4>
<ul>
<li>Design and maintain enterprise-grade automation frameworks for operational and platform processes.</li>
<li>Build reusable tooling and scripts (e.g., Python, Bash, PowerShell) for automation, observability, and incident response.</li>
<li>Lead GitOps adoption and continuous-delivery practices using ArgoCD or Flux.</li>
</ul>
<h4>Security and compliance</h4>
<ul>
<li>Define and enforce cloud security best practices, IAM policies, and secrets management across environments.</li>
<li>Establish and maintain security protocols and compliance posture (e.g., ISO 27001, SOC 2 controls relevant to infrastructure).</li>
</ul>
<h4>Monitoring and metrics</h4>
<ul>
<li>Architect and operate observability platforms (metrics, logging, tracing) across Azure/AWS, defining SLOs, SLIs, and alerting strategy.</li>
<li>Drive operational excellence by analyzing reliability metrics and leading post-incident reviews and improvement initiatives.</li>
</ul>
<h4>Research and evaluation</h4>
<ul>
<li>Evaluate and recommend emerging technologies, tools, and architectural patterns for adoption.</li>
<li>Lead vendor and product evaluations, including proofs-of-concept and total-cost-of-ownership analysis.</li>
</ul>
<h4>Communication and collaboration</h4>
<ul>
<li>Mentor junior and mid-level DevOps engineers through code reviews, pairing, and technical guidance.</li>
<li>Partner with engineering, security, and product stakeholders to define technical requirements and influence platform direction.</li>
<li>Communicate effectively with executive and technical audiences on cloud strategy, risk, and roadmap.</li>
</ul>
<h4>Education, experience & qualifications</h4>
<ul>
<li>Bachelor’s degree in computer science, information systems, or a related field.</li>
<li>6+ years of hands-on experience in DevOps, cloud engineering, or SRE roles, including 3+ years with primary focus on Microsoft Azure (required).</li>
<li>Expert-level Kubernetes administration, including cluster lifecycle management, upgrades, networking, and security hardening.</li>
<li>Production experience operating Azure Kubernetes Service (AKS) at scale.</li>
<li>Strong experience designing and maintaining infrastructure as code with Terraform, including module design and state management.</li>
<li>Deep experience designing and operating CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, GitLab CI).</li>
<li>Hands-on experience with observability stacks (Prometheus, Grafana, Azure Monitor, ELK, or similar), including dashboard and alert design.</li>
<li>Strong Linux system administration knowledge.</li>
<li>Experience working with GitOps tools such as ArgoCD or Flux.</li>
<li>Working knowledge of database administration in production (backups, performance tuning, HA/DR, and troubleshooting).</li>
<li>Strong scripting and automation skills in Python, Bash, and/or PowerShell.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Ability to collaborate effectively within cross-functional teams.</li>
<li>Clear and precise documentation and communication skills.</li>
<li>Fluency in both English and Arabic (spoken and written).</li>
</ul>
<h4>Behavioral competencies</h4>
<ul>
<li>Initiative</li>
<li>Problem solving</li>
<li>Team oriented</li>
<li>Adaptability</li>
<li>Ability to work under pressure</li>
</ul>
<h4>Technical competencies</h4>
<ul>
<li>Cloud computing fundamentals</li>
<li>Linux operating systems</li>
<li>Networking protocols and topologies</li>
<li>Scripting and automation</li>
<li>Monitoring and logging tools</li>
<li>Security best practices</li>
<li>System troubleshooting</li>
<li>Backup and disaster recovery concepts</li>
<li>Container orchestration (AKS / Kubernetes)</li>
<li>GitOps (ArgoCD, Flux)</li>
<li>Database administration</li>
</ul></p><p></p>
<p><h4>Job purpose</h4>
<p>As a senior DevOps engineer, you will own the design, reliability, and scalability of our cloud-based production systems. You will lead the architecture, automation, and operation of our Azure/AWS infrastructure, drive security, performance, and cost efficiency across our platforms, and set DevOps standards and best practices for the team. You will act as a technical authority on cloud operations, mentor junior engineers, and partner with engineering leadership to shape the platform roadmap.</p>
<h4>Duties & responsibilities</h4>
<h4>Cloud system operations</h4>
<ul>
<li>Lead the design, deployment, and operation of Azure/AWS cloud-based production systems.</li>
<li>Own system performance, incident response, and root-cause analysis across production applications.</li>
<li>Define release engineering and pre-production validation standards to ensure system quality and functionality.</li>
<li>Architect and enforce backup, disaster recovery, and cost optimization (FinOps) strategies across cloud environments.</li>
<li>Lead container orchestration and workload management on AKS/Kubernetes clusters, including upgrades, scaling, and hardening.</li>
</ul>
<h4>Automation and scripting</h4>
<ul>
<li>Design and maintain enterprise-grade automation frameworks for operational and platform processes.</li>
<li>Build reusable tooling and scripts (e.g., Python, Bash, PowerShell) for automation, observability, and incident response.</li>
<li>Lead GitOps adoption and continuous-delivery practices using ArgoCD or Flux.</li>
</ul>
<h4>Security and compliance</h4>
<ul>
<li>Define and enforce cloud security best practices, IAM policies, and secrets management across environments.</li>
<li>Establish and maintain security protocols and compliance posture (e.g., ISO 27001, SOC 2 controls relevant to infrastructure).</li>
</ul>
<h4>Monitoring and metrics</h4>
<ul>
<li>Architect and operate observability platforms (metrics, logging, tracing) across Azure/AWS, defining SLOs, SLIs, and alerting strategy.</li>
<li>Drive operational excellence by analyzing reliability metrics and leading post-incident reviews and improvement initiatives.</li>
</ul>
<h4>Research and evaluation</h4>
<ul>
<li>Evaluate and recommend emerging technologies, tools, and architectural patterns for adoption.</li>
<li>Lead vendor and product evaluations, including proofs-of-concept and total-cost-of-ownership analysis.</li>
</ul>
<h4>Communication and collaboration</h4>
<ul>
<li>Mentor junior and mid-level DevOps engineers through code reviews, pairing, and technical guidance.</li>
<li>Partner with engineering, security, and product stakeholders to define technical requirements and influence platform direction.</li>
<li>Communicate effectively with executive and technical audiences on cloud strategy, risk, and roadmap.</li>
</ul>
<h4>Education, experience & qualifications</h4>
<ul>
<li>Bachelor’s degree in computer science, information systems, or a related field.</li>
<li>6+ years of hands-on experience in DevOps, cloud engineering, or SRE roles, including 3+ years with primary focus on Microsoft Azure (required).</li>
<li>Expert-level Kubernetes administration, including cluster lifecycle management, upgrades, networking, and security hardening.</li>
<li>Production experience operating Azure Kubernetes Service (AKS) at scale.</li>
<li>Strong experience designing and maintaining infrastructure as code with Terraform, including module design and state management.</li>
<li>Deep experience designing and operating CI/CD pipelines (e.g., GitHub Actions, Azure DevOps, GitLab CI).</li>
<li>Hands-on experience with observability stacks (Prometheus, Grafana, Azure Monitor, ELK, or similar), including dashboard and alert design.</li>
<li>Strong Linux system administration knowledge.</li>
<li>Experience working with GitOps tools such as ArgoCD or Flux.</li>
<li>Working knowledge of database administration in production (backups, performance tuning, HA/DR, and troubleshooting).</li>
<li>Strong scripting and automation skills in Python, Bash, and/or PowerShell.</li>
<li>Strong analytical and problem-solving abilities.</li>
<li>Ability to collaborate effectively within cross-functional teams.</li>
<li>Clear and precise documentation and communication skills.</li>
<li>Fluency in both English and Arabic (spoken and written).</li>
</ul>
<h4>Behavioral competencies</h4>
<ul>
<li>Initiative</li>
<li>Problem solving</li>
<li>Team oriented</li>
<li>Adaptability</li>
<li>Ability to work under pressure</li>
</ul>
<h4>Technical competencies</h4>
<ul>
<li>Cloud computing fundamentals</li>
<li>Linux operating systems</li>
<li>Networking protocols and topologies</li>
<li>Scripting and automation</li>
<li>Monitoring and logging tools</li>
<li>Security best practices</li>
<li>System troubleshooting</li>
<li>Backup and disaster recovery concepts</li>
<li>Container orchestration (AKS / Kubernetes)</li>
<li>GitOps (ArgoCD, Flux)</li>
<li>Database administration</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Proactively manages the service desk operations and supervises the ADPE Technicians I in the performance of their duties. Provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Join personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol, internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Trains ADPE technicians on how to baseline systems and troubleshoot computers on the network.Performs other Service Desk functions as required. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One year of related experience may be substituted for one year of education if degree is required. Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE:</p><ul><li>Cisco: CCNA: Certified Network Associate - Security</li><li>Cisco: CCNP: Certified Network Professional - Security</li><li>CompTIA: A+ ce</li><li>CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>CompTIA: Network+ ce</li><li>CompTIA: Security+ ce</li><li>CompTIA: SecurityX ce</li><li>GIAC: GCED: Certified Enterprise Defender</li><li>GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>GIAC: GICSP: Industrial Cyber Security Professional</li><li>GIAC: GSEC: Security Essentials</li><li>ISACA: CISA: Certified Information Systems Auditor</li><li>ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>ISC2: SSCP: Systems Security Certified Practitioner</li></ul><p>COMPUTING ENVIRONMENT (CE):</p><ul><li>CompTIA: Server+</li><li>Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>Microsoft: 365 Certified: Messaging Administrator Associate</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>Microsoft: 365 Certified: Security Administrator Associate</li><li>Microsoft: Certified: Azure Administrator Associate</li><li>Microsoft: Certified: Azure Database Administrator Associate</li><li>Microsoft: Certified: Azure Security Engineer Associate</li><li>Microsoft: Certified: Azure Solutions Architect Expert</li><li>Microsoft: Certified: Identity and Access Administrator Associate</li><li>Microsoft: Certified: Information Protection Administrator Associate</li><li>Microsoft: Certified: Security Operations Analyst Associate</li><li>Microsoft: MCSA: SQL 2016 Database Admin</li><li>Microsoft: MCSA: SQL 2016 Database BI Development</li><li>Microsoft: MCSA: SQL 2016 Database Dev</li><li>Microsoft: MCSA: Windows 10</li><li>Microsoft: MCSA: Windows Server 2012</li><li>Microsoft: MCSA: Windows Server 2016</li><li>Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>Microsoft: MCSE: Core Infrastructure</li><li>Microsoft: MCSE: Database Management and Analytics</li><li>Microsoft: MCSE: Enterprise Devices and Apps</li><li>Microsoft: MCSE: Private Cloud 2012</li><li>Microsoft: MCSE: Productivity Solutions Expert</li><li>Microsoft: MCSE: Server Infrastructure 2012</li><li>Microsoft: MCT: Certified IT Professional</li><li>Microsoft: MCT: Certified Systems Administrator</li><li>Microsoft: MD-100: Windows Client</li><li>Microsoft: MTA: Microsoft Technology Associate</li><li>Microsoft: MTA: Windows Server Administration Fundamentals</li></ul><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree. The ADPE/Service Desk Administrator II is required to be an expert in all functions IAT Level I positions relating to a Windows Server operating system environment. The ADPE/Service Desk Administrator must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. At least two years of supervisory or lead experience is preferred. Experience with a customer service-oriented company.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The Systems Administrator II is responsible for the administration and operational support for servers, workstations and applications in a Windows Active Directory environment. The candidate must be able to coordinate, troubleshoot and oversee system backups, hardware installation, software installation, and system upgrades. The position will require individuals to solve complex technology problems, providing solutions and mentorship to internal and external customers that will have a positive impact on the day-to-day efficiencies. Maintain exceptional conduct, discipline, and communicate effectively with a diverse work force to perform assigned tasks. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Requires an active Secret Clearance</li><li>Bachelor s Degree in Information Technology (IT)</li><li>This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst ( Cannot be used as a dual qualifier ) CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: Server+ CompTIA: CySA+ ce: Cybersecurity Analyst ( Cannot be used as a dual qualifier ) Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Productivity Solutions Expert Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator</li><li>One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. The Systems Administrator II is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment. The Systems Administrator II must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools. Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment.</li><li>At least two years of supervisory or lead experience is preferred.</li></ul><p></p></section>
<p>The Fresh Full Stack Developer is responsible for supporting the design, development, maintenance, and enhancement of application features across backend, frontend, and database layers. This position is intended for a fresh graduate or early-career professional seeking to build practical experience within a structured development environment while working under the guidance of senior team members and adhering to established coding standards, SDLC processes, and architectural guidelines.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Application Development: Support the development of backend services using C# and .NET Core. Assist in the implementation of frontend components using jQuery, Bootstrap, and Metronic UI. Contribute to the development and maintenance of RESTful APIs for internal and external use. Participate in implementing business logic within multi-tenant environments under guidance. Assist in maintaining Windows client applications where required. Support mobile application tasks as assigned by the Development Team Lead.</li><li>Database & Data Handling: Write and maintain basic SQL Server queries, views, and stored procedures with support from senior developers. Support efforts to ensure data accuracy, consistency, and reliability. Follow best practices for database access, transactions, and data handling. Assist in troubleshooting data-related issues.</li><li>Code Quality & Standards: Write clean, readable, and maintainable code in accordance with team standards. Participate in code reviews and apply feedback in a timely manner. Learn and follow defined architecture principles and design patterns. Assist with improving and refactoring existing code under guidance. Apply appropriate error handling, logging, and validation in assigned tasks.</li><li>SDLC & Delivery: Work within Agile/Scrum methodology. Participate in sprint planning, daily standups, reviews, and retrospectives. Complete assigned tasks within agreed timelines with support from the team. Collaborate with QA to resolve defects and improve application quality. Support deployments to QA and UAT environments when required.</li><li>DevOps & Repository Usage: Follow defined branching and merging practices. Use GitHub / Azure DevOps repositories for source control. Maintain clear and traceable commits aligned with assigned work items. Assist in resolving build issues related to assigned code changes.</li><li>Knowledge Sharing & Documentation: Document assigned modules, APIs, and implemented logic. Maintain up-to-date technical documentation for completed work. Participate in knowledge-sharing sessions. Communicate progress, issues, and understanding of assigned features to team members.</li><li>Collaboration & Communication: Work closely with Senior Developers and Development Team Lead. Coordinate with QA, DevOps, and Infrastructure teams as needed. Escalate blockers, questions, or unclear requirements in a timely manner. Collaborate effectively with distributed teams.</li><li>Security & Compliance: Follow secure coding practices. Handle sensitive data responsibly and confidentially. Comply with internal security policies and access controls. Support logging, traceability, and audit requirements as needed.</li></ul><p>Job Relations:</p><p>Reports to Development Team Lead. Works closely with Senior Developers, QA, DevOps, and Infra teams. Coordinates with Technical Delivery Lead as required.</p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in computer engineering, Computer Science, or related field. Fresh graduate or up to 1 year of experience in software development.</p><p>Competencies:</p><ul><li>Willingness to learn and respond positively to feedback.</li><li>Good organizational and time management skills.</li><li>Effective communication and documentation ability.</li><li>Analytical thinking and a problem-solving mindset.</li><li>Ability to work effectively within a fast-paced team environment.</li></ul><p>Skills:</p><ul><li>Backend: Basic knowledge of C# and .NET Core.</li><li>Frontend: Basic knowledge of HTML, CSS, JavaScript, jQuery, Bootstrap, and Metronic.</li><li>Database: Basic knowledge of Microsoft SQL Server.</li><li>Real-time: Exposure to SignalR is a plus.</li><li>Version Control: Familiarity with Git (GitHub / Azure DevOps).</li><li>CI/CD: Basic understanding of Azure DevOps Pipelines or similar tools.</li><li>Documentation: Familiarity with SharePoint or internal documentation tools.</li><li>Project Management: Familiarity with Jira / Azure Boards.</li></ul><p>Preferred Skills:</p><ul><li>Academic projects, internships, graduation projects, or personal projects are considered an advantage.</li><li>Basic familiarity with C#, .NET Core, SQL Server, JavaScript, jQuery, and web application concepts.</li><li>Exposure to Agile/Scrum, Git, Jira, DevOps, or CI/CD concepts is considered a plus.</li></ul><p>Languages:</p><ul><li>Fluent in English (required).</li><li>Arabic proficiency (preferred).</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities</p> <p>JOB SUMMARY </p> <p > </p> <p >The Cybersecurity and Digital Trust Analyst is a hands-on security operations role at the heart of KEO's cloud-first, Microsoft-centric security posture. This is not a passive monitoring role the Analyst actively hunts threats, analyses security events, responds to incidents, and drives measurable improvement in KEO's security resilience across all platforms and geographies. Operating within and continuously strengthening KEO's zero-trust architecture, CSPM framework, and Digital Trust governance model, the role embeds a security-first culture across the organization and contributes to AI-driven security operations as part of KEO's ongoing digital transformation.</p> <p > </p> <p >KEY TASKS AND RESPONSIBILITIES</p> <p >Security Operations & Threat Detection</p> <ul > <li>Operate and continuously tune Microsoft Sentinel (SIEM), building and refining detection rules, KQL analytics queries, and automated SOAR response playbooks to ensure real-time threat visibility, rapid incident triage, and reduced mean time to respond (MTTR) across cloud, endpoint, identity, and network layers.</li> <li>Conduct proactive threat hunting across KEO's Azure and Microsoft 365 environments, identifying indicators of compromise and attack patterns before they escalate.</li> </ul> <ul > <li>Produce regular security operations reports, threat intelligence summaries, and dashboard insights for IT leadership.</li> </ul> <p >Identity, Access & Zero-Trust Governance</p> <ul > <li>Administer and continuously improve KEO's identity and access management framework using Microsoft Entra ID, ensuring MFA enforcement, conditional access policies, privileged identity management (PIM), and zero-trust network architecture are correctly configured, monitored, and maintained.</li> <li>Apply and audit least-privilege, RBAC, and zero-trust principles across all systems and user populations, conducting regular access reviews, entitlement audits, and certification campaigns to identify and remediate excessive or inappropriate access.</li> </ul> <p >Cloud Security Posture Management (CSPM)</p> <ul > <li>Continuously assess KEO's cloud security posture using Microsoft Defender for Cloud, identifying and prioritizing misconfigurations, vulnerabilities, and compliance gaps, and driving timely remediation in collaboration with the platform engineering team.</li> </ul> <ul > <li>Maintain and improve secure configuration baselines for Microsoft Azure, Microsoft 365, SharePoint, and Autodesk Construction Cloud in line with CIS benchmarks and Microsoft security best practices, ensuring all certified digital platforms consistently meet their respective security and compliance standards.</li> </ul> <p >Vulnerability Management & Patch Compliance</p> <ul > <li>Operate KEO's vulnerability management programme using Microsoft Defender Vulnerability Management, identifying, assessing, and prioritizing vulnerabilities across endpoints, servers, and cloud workloads, and tracking patch compliance levels globally with escalation and coordinated remediation across platform and workplace teams.</li> </ul> <ul > <li>Perform regular security assessments of infrastructure, applications, and configurations, providing actionable remediation recommendations.</li> </ul> <p >Governance, Compliance & Audit Support</p> <ul > <li>Support independent audits of KEO's access control and governance frameworks, maintaining accurate security documentation including policies, standards, risk registers, and control evidence and contributing to the development and review of cybersecurity policies that reflect current threats and regulatory requirements. </li> <li>Support IT risk assessment activities and assist with the maintenance and testing of BCP and DR procedures from a security perspective.</li> </ul> <p >Collaboration & Stakeholder Engagement</p> <p >Work closely with platform engineering, digital workplace, and enterprise digital solutions teams to ensure security is embedded by design across all IT initiatives, acting as a trusted advisor to business stakeholders and participating in CAB meetings to provide security assessment and sign-off for technology changes.</p> <p > </p> <p > span>JOB-SPECIFIC COMPETENCIES /strong> /span> </p><span ><span > </span><ul > <li ><span >Strong analytical and investigative mindset - able to identify patterns, anomalies, and threats across large volumes of security telemetry.</span></li> <li ><span >Hands-on technical proficiency with Microsoft Sentinel, Microsoft Defender suite, Entra ID, and Azure security services.</span></li> <li ><span >Working knowledge of KQL (Kusto Query Language) for security analytics, threat hunting, and detection rule authoring.</span></li> <li ><span >Solid understanding of zero-trust architecture principles and their practical application in a cloud-first environment.</span></li> <li ><span >Proactive and self-motivated: takes initiative in identifying and addressing security gaps without waiting to be directed.</span></li> <li ><span >Detail-oriented and process-disciplined, with strong documentation habits and a commitment to evidence-based operations.</span></li> <li ><span >Collaborative team player who contributes to a positive, knowledge-sharing team culture.</span></li> <li ><span >Continuous learner: actively keeps pace with the evolving threat landscape, new attack techniques, and emerging security tooling.</span></li> </ul></span></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Typically, 3 5+ years of experience in a dedicated cybersecurity operations or information security role within an enterprise environment.</p> <ul> <li>Proven, hands-on experience with Microsoft Sentinel (SIEM), including detection rule creation, KQL query writing, and incident investigation workflows.</li> <li>Working experience with the Microsoft Defender suite (Defender for Endpoint, Defender for Cloud, Defender for Identity, Defender for Office 365).</li> <li>Demonstrated experience with Microsoft Entra ID (Azure AD), including conditional access, MFA administration, privileged identity management (PIM)</li> <li>Practical understanding of zero-trust architecture and its implementation in a cloud-first environment.</li> <li>Experience operating cloud security posture management (CSPM) tooling and remediating cloud security findings.</li> <li>Experience with vulnerability management programs and patch compliance tracking.</li> <li>Experience supporting governance, risk, and compliance activities, including audit evidence preparation.</li> <li>Familiarity with AI-driven security operations capabilities, threat intelligence platforms, and automated incident response (SOAR) workflows.</li> <li>Knowledge of relevant regulatory frameworks and security standards (e.g. ISO 27001, NIST CSF, CIS Controls) is highly desirable.</li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Systems Administrator I monitors the Tier 1 and/or 2 server operations/performance using appropriate software applications and tools. The Administrators shall be the Helpdesk POC for all theater NIPR and SIPR enterprise systems issues, create and/or manage trouble tickets, and monitor status and report outages to NOC Operations. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Responsibilities Operates and maintains all aspects of server administration to include, but is not limited to, Active Directory Organization Units (OU), objects (Users, Computers, MAB), security groups, Windows File Server, Network Policy Server (NPS), Domain Host Configuration Protocol (DHCP), Print Server, Internet Information Services (IIS), Application Servers such as GemOne. Create, modify, and deactivate user accounts as necessary. Knowledge of configuring and troubleshooting Microsoft servers on NIPR, SIPR, and SIPR-REL. Management of Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM). Utilize vSphere clients to conduct snapshots and monitor system availability. Perform regular maintenance, installing IAVA approved patches to enforce server security and maintain system availability. Maintains system hardening by following DISA Security Technical Implementation Guides (STIGs). Utilize AESMP ticketing system to document troubleshooting steps prior to completing and or escalating to the next level of support. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Security Clearance: Requires an active Secret Clearance Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. High school diploma required. Associates Degree in Information Technology (IT) or a related field preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline certifications cannot also be used as a Computing Environment (CE) certification. The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNA: Certified Network Associate - Security Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst ( Cannot be used as a dual qualifier ) CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner COMPUTING ENVIRONMENT (CE): CompTIA: CySA+ ce: Cybersecurity Analyst ( Cannot be used as a dual qualifier ) CompTIA: Server+ Microsoft: 365 Certified: Modern Desktop Administrator Associate Microsoft: MCSA: Windows 10 Microsoft: MCSA: Windows Server 2012 Microsoft: MCSA: Windows Server 2016 Microsoft: MCSE: Cloud Platform and Infrastructure Microsoft: MCSE: Enterprise Devices and Apps Microsoft: MCSE: Private Cloud 2012 Microsoft: MCSE: Server Infrastructure 2012 Microsoft: MCT: Certified IT Professional Microsoft: MCT: Certified Systems Administrator Microsoft: 365 Certified: Endpoint Administrator Associate Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: 365 Certified: Messaging Administrator Associate Microsoft: 365 Certified: Security Administrator Associate Microsoft: Certified: Azure Administrator Associate Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: Certified: Identity and Access Administrator Associate Microsoft: Certified: Information Protection Administrator Associate Microsoft: Certified: Security Operations Analyst Associate Microsoft: MCSA: SQL 2016 Database Admin Microsoft: MCSA: SQL 2016 Database BI Development Microsoft: MCSA: SQL 2016 Database Dev Microsoft: MCSE: Core Infrastructure Microsoft: MCSE: Database Management and Analytics Microsoft: MCSE: Productivity Solutions Expert Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. The Systems Administrator I is required to be an expert in all functions of both IAT Level I and IAT Level II positions relating to a Windows Server operating system environment. The Systems Administrator I must be able to apply extensive knowledge of a variety of the IA field s concepts, practices, and procedures to ensure the secure integration and operation of all enclaves (NIPR, SIPR, etc.) systems. Must be able to rely on extensive experience and judgment to plan and accomplish goals for the enclave environment. Must have at least five (5) years of practical experience working with Windows Server 2012 or higher operating systems (OS) and Active Directory tools. Candidate must possess a basic understanding of security principles and their application to an enterprise AD environment. Experience with a customer service-oriented company.</p><p></p></section>