Motion Graphic Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonisation of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialised agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is within ESCWA Technology Centre (ETC) located in Amman of the United Nations Economic and Social Commission for Western Asia (ESCWA - unescwa.org). The Programme Management Assistant reports directly to ETC Chief.</p><p>Within limits of delegated authority and depending on location, the Programme Assistant may be responsible for the following duties: (These duties are generic, and may not be performed by all Programme Assistants.)</p><ul><li>Assists in the coordination of programme/project planning and preparation work for, typically, a medium-size and complex component of the departmental programme/project initiatives including the Arab SMEs Summit (ASMES); monitors status of programme/project proposals and receipt of relevant documentation for review and approval.</li><li>Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics or issues.</li><li>Reviews project documents, especially cost plans/budgets, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identifies inconsistencies; distributes project documents to relevant parties upon approval.</li><li>Reviews budget revisions; verifies availability of funds; ensures necessary approval and entry in computerized budget system.</li><li>Serves as focal point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational units to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, training/study tours, authorization of payments, disbursement of funds, procurement of equipment and services, etc.</li><li>Compiles, summarizes and enters data on project delivery; drafts related status reports, identifying shortfalls in delivery, budget overruns, etc., and brings to the attention of management.</li><li>Drafts correspondence on budget-related issues and prepares and updates periodic reports, briefing notes, graphic and statistical summaries, accounting spreadsheets, etc.</li><li>Provides general office assistance; responds to complex information requests and inquiries; reviews, logs and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks, such as maintaining attendance records, assessing telephone billing, etc.</li><li>Provides guidance/training to new/junior staff.</li><li>Assists with the collection and analysis of data related to ETC platforms such as SME Digital Enabling Portal for the Arab Region (DEPAR), and Arab Creative Market (ACM) as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.</li><li>Assists with visualizations and updating information material such as web pages or brochures.</li><li>Performs other duties as assigned.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Professionalism: Knowledge of internal policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, technical cooperation, programming and budgeting. Understanding of the functions and organization of the work unit and of the organizational structure and respective roles of related units. Ability to work well with figures, undertake basic research and gather information from standard sources. Demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.</li><li>Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.</li><li>Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assists in the coordination of programme/project planning and preparation work for, typically, a medium-size and complex component of the departmental programme/project initiatives; monitors status of programme/project proposals and receipt of relevant documentation for review and approval.</p> <p>Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics or issues.</p> <p>Reviews project documents, for completeness and compliance with relevant rules and procedures prior to submission for final approval; identifies inconsistencies; distributes project documents to relevant parties upon approval.</p> <p>Serves as liaison point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational unit to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g., training/study tours/workshops, production of reports, etc.</p> <p>Compiles, summarizes and enters data on project delivery; drafts related status reports, identifying shortfalls in delivery, etc., and brings to the attention of the supervisor. Contributes to the knowledge management processes, maintains organized and well-structured projects documentation by systematically managing shared folders, logs, trackers, and registries.</p> <p>Drafts minutes of meetings and updates periodic reports, briefing notes, graphic and statistical summaries, etc.</p> <p>Provides general technical assistance; responds to complex information requests and inquiries; reviews, logs and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks, such as maintaining attendance records, etc.</p> <p>Coordinates and follows up on all procurement processes related to civil, water, and WASH projects.</p> <p>Per the Supervisor s guidance and request, participates in different WASH working groups.</p> <p>Provides guidance/training to new/junior staff.</p> <p>Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.</p> <p>Assists with visualizations and updating information material such as web pages or brochures.</p> <p>Performs other duties as assigned.</p> <p>Provides reliable administrative coordination and technical assistance and input for civil, water and WASH projectst planning and preparation activities and general office support services. Processes work and requisite follow-up accomplished under some supervision, seeks advice from and/or reporting to supervisor as needed. Contribute to the development of technical reports, proposals, and other project documents and accurately prepares reports. Consistently applies appropriate policies, guidelines and procedures. Effectively and in a timely manner, liaises and interacts with colleagues and concerned parties internally and externally.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Administrative assistance involves providing support to executives, managers, or teams by managing schedules, organizing files, and facilitating communication. This skill includes tasks such as handling correspondence, preparing reports, coordinating meetings, and maintaining office supplies. Administrative assistants utilize tools like word processors, spreadsheets, and scheduling software to enhance productivity. This role is essential in various industries, ensuring efficient operations and effective management of administrative tasks.</p> <p>Civil engineering is the discipline that involves the design, construction, and maintenance of infrastructure projects such as roads, bridges, buildings, and water supply systems. This skill encompasses knowledge of materials science, structural analysis, geotechnics, and environmental engineering. Civil engineers apply principles of physics and mathematics to ensure safety, functionality, and sustainability in their projects. They work in various sectors, including public works, construction, and urban development, often using tools like AutoCAD and project management software to facilitate their work.</p> <p>Proposal support involves assisting in the development and submission of proposals for projects, funding, or contracts. This skill includes researching requirements, drafting content, coordinating with stakeholders, and ensuring compliance with guidelines. It is commonly applied in sectors such as government contracting, non-profit organizations, and business development. Effective proposal support requires strong writing, organizational, and communication skills, as well as familiarity with proposal management tools and techniques.</p> <p>The process of collecting, analyzing, and presenting data or information in a structured format to inform decision-making and communicate findings. Reporting involves creating documents, dashboards, or presentations that summarize key metrics, trends, and insights. This skill is widely used across various industries, including finance, marketing, and healthcare, often utilizing tools like Excel, Tableau, or Power BI to visualize data effectively. Accurate reporting is essential for stakeholders to understand performance, compliance, and strategic direction.</p> <p>The management and distribution of water resources to ensure a reliable supply for residential, commercial, and agricultural use. Water supply involves the planning, development, and maintenance of infrastructure such as pipelines, reservoirs, and treatment facilities. This skill encompasses knowledge of hydrology, water quality standards, and regulatory compliance. It is essential for professionals in public utilities, environmental engineering, and urban planning, ensuring sustainable access to clean water for communities.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Public Relations Marketing Leadership Skills Sales</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>What we are looking for:</strong></span></span></p><br><p><span><span>An experienced shelter professional to support the cluster team in guiding shelter agencies in the development and implementation of shelter programming, to provide safe and resilient shelter solutions. They will ensure that solutions are in line with global standards and best practice. The position holder will coordinate the Technical Working Groups (TWGs), which are created on a needs-basis to address specific issues related to shelter programming, currently there is Emergency Damage Assessment TWG, Cash Market Monitoring TWG, Transitional Shelter Assistance TWG and a new joint technical working group with site management covering topics at site level. Additionally, they will assist in identifying and building relationships with key humanitarian partners for the shelter response, such as national and provincial&nbsp;authorities or technical experts.&nbsp;</span></span></p><br><p><span><span><strong>What you will do:</strong></span></span></p><br><ul><li><p><span><span>Ensure that the shelter response is informed by appropriate relevant Technical Standards, including among others Sphere, and good practice, chairing the Technical Working Groups (TWGs), while promoting the involvement of all stakeholders.</span></span></p><br></li><li><p><span><span>Conduct field visits in coordination with SC partners to programme areas and affected communities, which should be used to identify emerging technical issues and trends at field level and document this information so that it can influence discussions at national level. (when possible).&nbsp;</span></span></p><br></li><li><p><span><span>Supervise two seconded technical coordinators/advisors&nbsp;</span></span></p><br></li><li><p><span><span>Alongside the Shelter Cluster coordinators contribute to the development and continuous updating of a SC Strategy in a consultative process with SC partners, including the local government, and ensure that the shelter response is driven by this strategy.&nbsp;</span></span></p><br></li><li><p><span><span>Identify and categorise existing shelter typologies, in order to design appropriate solutions in close collaboration with Shelter Coordinators.&nbsp;</span></span></p><br></li><li><p><span><span>Liaise and collaborate with relevant local authorities and other key stakeholders.&nbsp;</span></span></p><br></li><li><p><span><span>Ensure appropriate collaboration with the shelter response-related clusters of site management, Early Recovery, Education, Health, Protection, and WASH in the work of the Shelter Cluster.&nbsp;</span></span></p><br></li><li><p><span><span>Coordinate the integration of cross-cutting issues in the work of the Shelter Cluster, including HLP, age, gender, and diversity.&nbsp;</span></span></p><br></li><li><p><span><span>Lead/co-lead the joint technical working group with Site Management Cluster.&nbsp;</span></span></p><br></li></ul><p><span><span>Please download the</span></span><span><span>detailed job description</span></span><span><span> to learn more about the position.&nbsp;</span></span></p><br><p><span><span><strong>What you will bring:</strong></span></span></p><br><ul><li><p><span><span><strong>Advanced University Degree (Master’s/ MPhil</strong>) in Civil/Structural/Architectural Engineering or another relevant field.</span></span></p><br></li><li><p><span><span><strong>Minimum 5 years of Professional Experience</strong> in Shelter, Non-Food Items, at a managerial level in emergency and conflict and post conflict environments.</span></span></p><br></li><li><p><span><span>Has experience within the <strong>humanitarian architecture (cluster system) and with humanitarian appeals, humanitarian response plans and common humanitarian funds.</strong></span></span></p><br></li><li><p><span><span>Good knowledge of <strong>shelter-related technical guidelines and international standards, including Sphere.</strong></span></span></p><br></li><li><p><span><span>Sound technical <strong>knowledge and experience on traditional architecture materials, construction methods, and resilient construction techniques.</strong></span></span></p><br></li><li><p><span><span><strong>Proficiency in computer applications</strong> (MS Word, Excel) and knowledge of CAD software is required. Skills in graphic design (Adobe Suite) software is desirable.</span></span></p><br></li><li><p><span><span>Knowledge of <strong>Palestine context.</strong></span></span></p><br></li><li><p><span><span>Ability to work under stressful conditions, meet short deadlines and travel extensively at short notice to support field operations.</span></span></p><br></li><li><p><span><span>Completion of the Shelter Cluster Coordination Training Programme (IFRC/UNHCR) and/or the Shelter and Settlements in Emergencies Training is highly desirable.</span></span></p><br></li><li><p><span><span>Knowledge of Arabic and experience working in Palestine or comparable humanitarian contexts in the Middle East is highly desirable.</span></span></p><br></li><li><p><span><span>Experience from working in <strong>complex and volatile contexts</strong>.&nbsp;</span></span></p><br></li><li><p><span><span>Excellent <strong>advocacy and representation skills&nbsp;</strong>including the ability to develop strong interpersonal relationships to facilitate communication within the cluster.</span></span></p><br></li><li><p><span><span>Able to work under <strong>extreme pressure</strong> and good at <strong>timely decision making</strong>.</span></span></p><br></li></ul><p><span><span><strong>What we offer:</strong></span></span></p><br><ul><li><p><span><span>Duty station:&nbsp;</span></span><span><span>Amman, Jordan</span></span></p><br></li><li><p><span><span>Contract: 12 months (Renewal is subject to performance and funds availability)</span></span></p><br></li><li><p><span><span>Travel:&nbsp;</span></span><span><span>Approx. 50% to NRC Palestine field locations&nbsp;</span></span></p><br></li><li><p><span><span>Salary/benefits: grade 9 on NRC’s salary scale</span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span><strong>Important information about the application process</strong></span></span></p><br><ul><li><p><span><span>Internal candidates only:</span></span><span><span> To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>For current NRC employees, please use your official email address when applying</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV.</span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p><br></li><li><p><span><span>We receive many applications for each vacant position and so only shortlisted candidates will be contacted.</span></span></p><br></li><li><p><span><span>If you have any questions about this role, please email&nbsp;</span></span><span><span><strong>mero.recruitment@nrc.no</strong></span></span><span><span>with the job title as the subject line.</span></span></p><br></li></ul><p><span><span><strong>Why NRC?</strong></span></span></p><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><br><p><span><span>NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee.&nbsp; &nbsp;</span></span></p><br><p><span><span>Watch this short video</span></span><span><span> to see NRC in action.</span></span></p><br><p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><br><ul><li><p><span><span>do demanding and professional work, often in challenging contexts.</span></span></p><br></li><li><p><span><span>join a work culture that empowers every employee to share ideas and take responsibility.</span></span></p><br></li><li><p><span><span>be part of a welcoming and supportive community committed to human dignity.</span></span></p><br></li></ul><p><span></span></p> </div>

<p>The GIZ Jordan Projects&nbsp;<strong><em>"</em></strong>&nbsp;<strong>Cash for Green Services (CfGS)&nbsp;and Social Protection and Inclusion of Refugees and Host Communities in Jordan (SPIRIT)”</strong>&nbsp;are seeking to hire a “<strong>Communication Specialist”</strong>&nbsp;for full-time based employment.</p> <p><u>Cash for Green Services project Description:</u></p> <p>Jordan continues to face significant pressure on municipal services due to the protracted Syrian refugee crisis, while vulnerable refugees and Jordanians have limited access to income opportunities. The project aims to improve living conditions—particularly for women—in the municipalities of Al-Muwaqqar, Mu'tah and Al-Mazar, Al-Hassa, and Ain Al-Basha by strengthening waste management services and expanding collection systems, including recycling initiatives.</p> <p>Through Cash-for-Work (CfW) measures implemented in cooperation with the Ministry of Local Administration (MoLA) as the political partner, the project creates temporary employment opportunities for vulnerable Jordanians and Syrian refugees. In parallel, it supports municipalities and private waste management actors with advisory services, capacity development, and financial support to enhance operational efficiency, promote occupational safety and gender-sensitive approaches, and ensure sustainable improvements beyond the project’s duration.</p> <p><u>SPIRIT project description:</u></p> <p>Refugees and members of host communities with disabilities in Jordan have limited access to social protection. Only a few people know how to get support services, there is often a lack of high-quality offers on site and the quality of the services is uneven. As a result, vulnerable groups are unprotected from poverty and can only participate in society to a limited extent.</p> <p>The project aims to improve access to high-quality social services for Jordanians and refugees with disabilities, as well as their families. The implementation focuses on four main areas. On the one hand, the project supports the&nbsp;<em>Higher Council for the Rights of Persons with Disabilities</em>&nbsp;(HCD) in reforming the procedure for determining disabilities in order to enable access to a wide range of social services for persons with disabilities. At the same time, it is planning to develop a procedure for refugees with disabilities with the&nbsp;<em>United Nations High Commissioner for Refugees</em>&nbsp;(UNHCR) with the United Nations High Commissioner for Refugees (UNHCR). The second priority is to strengthen coordination and referral mechanisms by setting up a system that places people with disabilities in appropriate social services. In the third priority, decentralised institutions of the Ministry of Social Development (MoSD) are supported in improving the quality and range of services for a self-determined life for people with disabilities. Finally, together with organisations of persons with disabilities (OPDs) and local non-governmental organisations (NGOs), the policy framework is being further developed by developing recommendations for an inclusive and more sustainable social protection system in Jordan.</p> <p><strong>Qualifications and Specialist Knowledge</strong></p> <ul> <li>University degree (Bachelor’s or Master’s) in Communications, Journalism, Public Relations, International Relations, or a related field.</li> <li>At least 5 years of relevant professional experience in communications, preferably in development cooperation or an international organisation.</li> <li>Excellent written and verbal communication skills in English and Arabic.</li> <li>Experience translating technical project information into clear and engaging communication materials for diverse audiences, including digital and social media content.</li> <li>Familiarity with communication and visibility requirements of international donors is an advantage.</li> <li>Strong understanding of strategic communication, visibility, and stakeholder engagement in development programmes.</li> <li>Experience managing digital communication channels, including websites and social media.</li> <li>Strong organisational skills and ability to manage multiple tasks in a dynamic project environment.</li> <li>Experience using graphic design or digital communication tools (e.g. Canva, Adobe Creative Suite, social media tools) is an asset</li> </ul> <p><strong>Main Responsibilities</strong></p> <ul> <li>Develop and implement communication and visibility strategies and measures for GIZ’s SPIRIT and Cash for Green Services projects in line with organisational and donor requirements, while maintaining close cooperation with GIZ’s Good Governance and Communities cluster communication specialist and supporting communication work at the cluster and portfolio level when required.</li> <li>Produce and edit communication materials, including articles, success stories, factsheets, newsletters and social media content in line with GIZ guidelines.</li> <li>Work as part of the Networks and Communication Team in developing and advancing communication efforts in GIZ Jordan at the portfolio level.</li> <li>Document project activities and results through written content, photos, and short videos.</li> <li>Maintain and update project communication channels, including website content and social media platforms.</li> <li>Support the preparation of communication materials for events, workshops, and official visits.</li> <li>Collaborate with the project technical teams to identify and develop evidence-based and impact driven communication from project implementation to be used for any potential internal and external communication across different platforms and ensure timely communication of key activities and results.</li> <li>Contribute to internal reporting and knowledge management by compiling communication outputs and documenting outreach activities.</li> <li>Deputize the governance communication specialist.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><strong><u>Additional Application Requirements</u></strong></p> <p><u>As part of the application process, candidates are requested to submit:</u></p> <ul> <li>&nbsp;A cover letter relevant to the position.</li> <li>&nbsp;A writing sample demonstrating strong communication, storytelling, or content development skills.</li> <li>Links to, or copies of, relevant published products or professional outputs.</li> </ul> <p>These documents are a mandatory part of the application process. Applications that do not include the required documents will be considered incomplete and will not be considered further.</p> <p><strong><em>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</em></strong></p> <p><strong><em>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</em></strong></p> <p><strong><em>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</em></strong></p> <p><strong><em>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</em></strong></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What we are looking for: An experienced shelter professional to support the cluster team in guiding shelter agencies in the development and implementation of shelter programming, to provide safe and resilient shelter solutions. They will ensure that solutions are in line with global standards and best practice. The position holder will coordinate the Technical Working Groups (TWGs), which are created on a needs-basis to address specific issues related to shelter programming, currently there is Emergency Damage Assessment TWG, Cash Market Monitoring TWG, Transitional Shelter Assistance TWG and a new joint technical working group with site management covering topics at site level. Additionally, they will assist in identifying and building relationships with key humanitarian partners for the shelter response, such as national and provincial authorities or technical experts.</p><p>What you will do: Ensure that the shelter response is informed by appropriate relevant Technical Standards, including among others Sphere, and good practice, chairing the Technical Working Groups (TWGs), while promoting the involvement of all stakeholders. Conduct field visits in coordination with SC partners to programme areas and affected communities, which should be used to identify emerging technical issues and trends at field level and document this information so that it can influence discussions at national level. (when possible). Supervise two seconded technical coordinators/advisors Alongside the Shelter Cluster coordinators contribute to the development and continuous updating of a SC Strategy in a consultative process with SC partners, including the local government, and ensure that the shelter response is driven by this strategy. Identify and categorise existing shelter typologies, in order to design appropriate solutions in close collaboration with Shelter Coordinators. Liaise and collaborate with relevant local authorities and other key stakeholders. Ensure appropriate collaboration with the shelter response-related clusters of site management, Early Recovery, Education, Health, Protection, and WASH in the work of the Shelter Cluster. Coordinate the integration of cross-cutting issues in the work of the Shelter Cluster, including HLP, age, gender, and diversity. Lead/co-lead the joint technical working group with Site Management Cluster. Please download the detailed job description to learn more about the position.</p><p>What we offer: Duty station: Amman, Jordan Contract: 12 months (Renewal is subject to performance and funds availability) Travel: Approx. 50% to NRC Palestine field locations Salary/benefits: grade 9 on NRC s salary scale NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability. We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative. Important information about the application process Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity Marketplace. For current NRC employees, please use your official email address when applying Submit your application and CV in English, taking care to attach your latest CV. Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered. We receive many applications for each vacant position and so only shortlisted candidates will be contacted. If you have any questions about this role, please email EMAIL_ADDRESS with the job title as the subject line. Why NRC? The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year. NRC currently has over 3,000 staff across the Middle East dedicated to assisting people affected by conflict in Jordan, Syria, Lebanon, Iraq, Libya and Palestine. Its humanitarian interventions are based upon its programming expertise in the Core Competencies of Shelter, Education, WASH, Livelihoods and Food Security, and Information Counselling and Legal Assistance (ICLA) to vulnerable displaced people that were forced to flee. Watch this short video to see NRC in action. We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to: do demanding and professional work, often in challenging contexts. join a work culture that empowers every employee to share ideas and take responsibility. be part of a welcoming and supportive community committed to human dignity. Learn more about NRC's operations in Palestine here. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you will bring: Advanced University Degree (Master s/ MPhil ) in Civil/Structural/Architectural Engineering or another relevant field. Minimum 5 years of Professional Experience in Shelter, Non-Food Items, at a managerial level in emergency and conflict and post conflict environments. Has experience within the humanitarian architecture (cluster system) and with humanitarian appeals, humanitarian response plans and common humanitarian funds. Good knowledge of shelter-related technical guidelines and international standards, including Sphere. Sound technical knowledge and experience on traditional architecture materials, construction methods, and resilient construction techniques. Proficiency in computer applications (MS Word, Excel) and knowledge of CAD software is required. Skills in graphic design (Adobe Suite) software is desirable. Knowledge of Palestine context. Ability to work under stressful conditions, meet short deadlines and travel extensively at short notice to support field operations. Completion of the Shelter Cluster Coordination Training Programme (IFRC/UNHCR) and/or the Shelter and Settlements in Emergencies Training is highly desirable. Knowledge of Arabic and experience working in Palestine or comparable humanitarian contexts in the Middle East is highly desirable. Experience from working in complex and volatile contexts . Excellent advocacy and representation skills including the ability to develop strong interpersonal relationships to facilitate communication within the cluster. Able to work under extreme pressure and good at timely decision making .</p><p></p></section>

<p><strong>SCOPE OF WORK</strong></p> <p><strong>JORDAN Himaya Activity</strong></p> <table align="center" border="1" cellpadding="0" cellspacing="0" width="497"> <tbody> <tr> <td > <p><strong>Proposed Personnel</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Position</strong></p> </td> <td > <p>Wayfinding and Signage System Consultant</p> </td> </tr> <tr> <td > <p><strong>Period of Performance (PoP)</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Maximum Level of Effort</strong></p> </td> <td > <p>TBD</p> </td> </tr> <tr> <td > <p><strong>Base of Operations</strong></p> </td> <td > <p>Amman, Jordan</p> </td> </tr> <tr> <td > <p><strong>position reports to</strong></p> </td> <td > <p>Deputy Chief of Party +Law Enforcement and Protection Specialist</p> </td> </tr> </tbody> </table> <p><strong>Project Background:</strong></p> <p>The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project works to improve survivor-centered institutional capacity and strengthen the legislative and policy frameworks that protect survivors and support effective responses to violence. Himaya applies a survivor-centered systems-strengthening approach to improve response services, and the implementation of survivor-centered legislation and policies.</p> <p>As part of this effort, the Comprehensive Service Center (CSC) in East Amman is being established by the Family Protection and Juvenile Department (FPJD) as Jordan’s first fully co-located One-Stop Shop (OSS) for domestic and sexual violence response services. It will bring together relevant government and civil society service providers under one roof to support coordinated, confidential, trauma-informed, and survivor-centered access to protection, legal, health, psychosocial, social assistance, and referral services.</p> <p>To support safe, accessible, and confidential navigation throughout the CSC, Himaya seeks a consultant to develop an internal and external wayfinding and signage system that promotes accessibility, privacy, reduces confusion and unnecessary waiting, and supports an empowering survivor-centered environment.</p> <p>The CSC comprises of Three floors, with an approximate gross floor area of 3,754.14 m². The facility is designed to accommodate multiple government and partner service providers withing a single integrated survivor-centered environment. The functional distribution of the building is as follows:</p> <table border="1" cellpadding="0" cellspacing="0"> <tbody> <tr> <td > <p><strong>Floor</strong></p> </td> <td > <p><strong>Size (m²)</strong></p> <p>&nbsp;</p> </td> <td > <p><strong>Primary Function</strong></p> </td> </tr> <tr> <td > <p>Basement</p> </td> <td > <p>1,316.81</p> </td> <td > <p>Juvenile Services</p> </td> </tr> <tr> <td > <p>Ground Floor (#sq.m)</p> </td> <td > <p>1,198.13</p> </td> <td > <p>Survivor Services</p> </td> </tr> <tr> <td > <p>First Floor (#sq.m)</p> </td> <td > <p>1,239.20</p> </td> <td > <p>Mix Services</p> </td> </tr> </tbody> </table> <p>The proposed wayfinding and signage system shall consider the multi-level layout, functional zoning, user journey, and the different privacy and accessibility requirements associated with each service area.</p> <p><strong>Role’s Purpose:</strong></p> <p>The consultant will design a comprehensive internal and external wayfinding and signage system for the CSC. The system should enable survivors and visitors to navigate the center safely, clearly, and with dignity, while supporting accessibility, confidentiality, trauma-informed service delivery, operational flow, and coordination across co-located service providers.</p> <p><strong>Key Duties and Responsibilities:</strong></p> <p>The consultant is expected to carry out the following:&nbsp; &nbsp;</p> <ul> <li><strong>Coordination and document review phase:</strong></li> </ul> <ol> <li value="NaN">Hold an inception meeting with Himaya and FPJD to confirm the scope of work, methodology, workplan, deliverables, approval process, site access arrangements, and key stakeholders.</li> <li value="NaN">Review relevant CSC documentation, including floor plans, room functions, service flows, security and confidentiality considerations, accessibility requirements, branding guidance, and other operational documents provided by Himaya.</li> <li value="NaN">Conduct site visits to assess external and internal navigation needs, including the building approach, nearby access points, drop-off or arrival areas, building entrance, reception and intake areas, corridors, stairs, elevators, waiting areas, service rooms, child-friendly spaces, staff-only areas, emergency exits, and restricted or sensitive locations.</li> <li value="NaN">Identify navigation barriers, privacy risks, accessibility gaps, safety considerations, unclear decision points, and priority locations where signs or other wayfinding cues are required.</li> </ol> <ul> <li><strong>Design Phase:</strong></li> </ul> <ol> <li value="NaN">Map key visitor journeys for different user groups, including survivors, children, persons with disabilities, accompanying persons, visitors, service providers, and staff.</li> <li value="NaN">Develop a comprehensive wayfinding strategy covering external and internal signage, visitor flow, directional logic, naming conventions, bilingual Arabic-English content, visual cues, and accessibility considerations.</li> <li value="NaN">Develop signage concepts and layouts, including sign hierarchy, sign types, location plans, content, and visual design standards.</li> <li value="NaN">Ensure the system promotes accessibility, a user-friendly experience through clear communication, logical placement, and inclusive design principles.</li> <li value="NaN">Prepare technical specifications for the signage system in, including sign locations, dimensions, materials, finishes, and mounting and installation requirements.</li> <li value="NaN">Coordinate with Himaya, FPJD, relevant building or engineering counterparts, service providers, and suppliers as needed to ensure that the proposed wayfinding system is practical, survivor-centered, and aligned with CSC operational requirements.</li> </ol> <ul> <li><strong>Wayfinding plan validation phase:</strong></li> </ul> <ol> <li value="NaN">Prepare a draft signage location plan and technical design package for review by Himaya and FPJD, including marked-up floor plans or layouts, sign schedules, sign content, design concepts, technical specifications, and installation requirements.</li> <li value="NaN">Prepare a sufficiently detailed Bill of Quantities (BoQ) and cost estimate for the proposed wayfinding system, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs, and installation requirements.</li> <li value="NaN">Facilitate validation meetings with Himaya, FPJD, and relevant stakeholders to present findings, review the proposed system, document feedback, and agree on revisions and implementation priorities.</li> <li value="NaN">Deliver a presentation summarizing the assessment findings, visitor journey analysis, the internal and external wayfinding system, design package, implementation priorities, and any risks or decisions requiring Himaya approval.</li> <li value="NaN">Revise and finalize all design deliverables based on Himaya and stakeholder feedback; conduct all necessary design review meetings and continue revising the designs until final stakeholder approval is obtained. Submit editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> </ol> <ul> <li><strong>I</strong><strong>nstallation support and final handover phase:</strong></li> </ul> <ol> <li value="NaN">Provide technical support during procurement and production, including responding to clarification questions, reviewing submissions, samples, mock-ups, and material selections.</li> <li value="NaN">Conduct site visits during installation to monitor placement, visibility, quality, accessibility, safety, and consistency with the approved wayfinding package.</li> <li value="NaN">Conduct a final handover review with Himaya and relevant stakeholders and submit a final handover note documenting photos of installed signage, and any remaining operational recommendations.</li> </ol> <p><strong>Deliverables:</strong></p> <ol> <li>Site Assessment and Visitor Journey Report, covering external and internal navigation needs, user journeys, accessibility considerations, confidentiality and safety risks, key decision points, priority signage locations, and recommended wayfinding improvements.</li> <li>Draft Wayfinding Strategy and Signage Design Package, including the proposed internal and external wayfinding approach, signage hierarchy, naming conventions, bilingual Arabic-English content, icons or pictograms, sign types, marked-up floor plans or layouts, sign locations, dimensions, materials, finishes, mounting methods, technical specifications, and installation notes.</li> <li>Detailed Bill of Quantities and Cost Estimate, including sign types, quantities, materials, specifications, unit rates where available, total estimated costs including installation costs</li> <li>Final Wayfinding Package and Presentation, incorporating Himaya and stakeholder feedback, including the final signage location plan, design package, BoQ, implementation priorities, risks, pending decisions, editable source files, final PDF versions, and supporting documentation requested by Himaya.</li> <li>A complete signage schedule identifying sign reference numbers, locations, dimensions, content, materials and quantities.</li> <li>Installation Support and Final Handover Note, including technical comments during supplier/procurement review, observations from installation site visits, assessment of placement, visibility, quality, accessibility, safety, and consistency with the approved package, photos of installed signs, punch-list items, and remaining operational recommendations.</li> </ol> <p><strong>Qualifications</strong></p> <p>The following qualifications are required for the wayfinding consultant:</p> <ol> <li value="NaN">Bachelor's degree in graphic design, visual communication, environmental design, architecture, urban design, or related field. A relevant advanced degree is desirable.</li> <li value="NaN">Minimum of 10 years of relevant professional experience in wayfinding, signage systems, environmental graphic design, institutional facility navigation, or public-facing service facility navigation.</li> <li value="NaN">Demonstrated experience designing internal and external wayfinding or signage systems for governmental, health, justice, protection, social service, education, or other high-traffic public-facing facilities.</li> <li value="NaN">Demonstrated ability to translate service flows, confidentiality needs, security requirements, accessibility needs, and visitor experience considerations into practical wayfinding solutions.</li> <li value="NaN">Strong understanding of accessibility and universal design principles, including readable signage, inclusive navigation, high-contrast visuals, and the needs of people with disabilities.</li> <li value="NaN">Experience preparing signage schedules, technical specifications, bills of quantities, cost estimates, supplier-ready design packages, and installation notes.</li> </ol> <p><strong>Reporting</strong></p> <p>The consultant will report to the Deputy Chief of Party and the Law Enforcement and Protection Specialist.</p> <p><strong>Duration and Timeline:</strong></p> <p>The consultant is expected to complete all assignments and submit all required deliverables within a maximum of 2 months from the start of the consultancy.</p> <p><strong>Application Process:</strong></p> <p>Interested applicants are invited to submit the following documents:</p> <ul> <li>Updated Curriculum Vitae (CV).</li> <li>A cover letter outlining their relevant qualifications, experience, and interest in this consultancy.</li> <li>A portfolio demonstrating at least 3 similar projects completed within the last ten years.</li> <li>Estimated level of effort (number of working days) and daily rate required to complete the assignment.</li> </ul> <p>Applications must be submitted by email to <strong>Himaya_info@dai.com</strong> no later than the close of business<strong> (COB) on July 28, 2026</strong> with the subject line Application – Wayfinding and Signage System Consultant<strong>.</strong> Only shortlisted candidates will be contacted.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The Economic and Social Commission for Western Asia (ESCWA) forms part of the United Nations Secretariat and, like the other regional commissions, operates under the supervision of the United Nations Economic and Social Council. ESCWA comprises 21 Arab countries in Western Asia and North Africa. ESCWA provides a framework for the formulation and harmonisation of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory. ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialised agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council. This position is within ESCWA Technology Centre (ETC) located in Amman of the United Nations Economic and Social Commission for Western Asia (ESCWA - unescwa.org). The Programme Management Assistant reports directly to ETC Chief.<br> Responsibilities<br>Within limits of delegated authority and depending on location, the Programme Assistant may be responsible for the following duties: (These duties are generic, and may not be performed by all Programme Assistants.) •Assists in the coordination of programme/project planning and preparation work for, typically, a medium-size and complex component of the departmental programme/project initiatives including the Arab SMEs Summit (ASMES); monitors status of programme/project proposals and receipt of relevant documentation for review and approval. •Compiles, summarizes, and presents basic information/data on specific programmes/project and related topics or issues. •Reviews project documents, especially cost plans/budgets, for completeness and compliance with relevant rules and procedures prior to submission for final approval and signature; identifies inconsistencies; distributes project documents to relevant parties upon approval. •Reviews budget revisions; verifies availability of funds; ensures necessary approval and entry in computerized budget system. •Serves as focal point for administrative coordination of programme/project implementation activities, involving extensive liaison with a diverse organizational units to initiate requests, obtain necessary clearances, process and follow-up on administrative actions, e.g. recruitment and appointment of personnel, travel arrangements, training/study tours, authorization of payments, disbursement of funds, procurement of equipment and services, etc. •Compiles, summarizes and enters data on project delivery; drafts related status reports, identifying shortfalls in delivery, budget overruns, etc., and brings to the attention of management. •Drafts correspondence on budget-related issues and prepares and updates periodic reports, briefing notes, graphic and statistical summaries, accounting spreadsheets, etc. •Provides general office assistance; responds to complex information requests and inquiries; reviews, logs and routes incoming correspondence; sets up and maintains files/records; organizes meetings, workshops; handles routine administrative tasks, such as maintaining attendance records, assessing telephone billing, etc. •Provides guidance/training to new/junior staff. •Assists with the collection and analysis of data related to ETC platforms such as SME Digital Enabling Portal for the Arab Region (DEPAR), and Arab Creative Market (ACM) as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. •Assists with visualizations and updating information material such as web pages or brochures. •Performs other duties as assigned.<br> Competencies<br>Professionalism: Knowledge of internal policies, processes and procedures generally and in particular those related to programme/project administration, implementation and evaluation, technical cooperation, programming and budgeting. Understanding of the functions and organization of the work unit and of the organizational structure and respective roles of related units. Ability to work well with figures, undertake basic research and gather information from standard sources. Demonstrated ability to apply good judgment in the context of assignments given. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work. Accountability: Takes ownership of all responsibilities and honours commitments. Delivers outputs for which one has responsibility within prescribed time, cost and quality standards. Operates in compliance with organizational regulations and rules. Supports subordinates, provides oversight and takes responsibility for delegated assignments. Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Creativity: Actively seeks to improve programmes or services. Offers new and different options to solve problems or meet client needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks "outside the box." Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches. Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.<br> Education<br>High school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Five (5) years of experience in programme or project administration, technical cooperation, event planning and organizing or related area is required. The minimum years of relevant experience is reduced to three (3) for candidates who possess a first-level university degree or higher. 1 year or more of experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include assessment(s) which may be followed by an interview.<br> Special Notice<br>• This position is temporarily available for six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. •This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment. •The candidate is fully responsible for all costs and arrangements related to travel and relocation (including visas and permits) to the duty station and for continued employment at ESCWA. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. •The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. • At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>&nbsp;Position Overview</b> The Digital Renewals Sales Representative is a skilled level contributor responsible for optimizing workflows to manage high volume renewal cycles, performing advanced negotiation and communication activities, and providing partner support with minimal guidance. The representative proactively identifies customer needs, analyzes churn risks, recommends solutions, and ensures strong customer retention. They leverage CRM systems to automate workflows, analyze data, and streamline renewals processes. This model is not about where people sit, it s about how we win. A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working. This role is Monday to Friday with an expectation of being in-office 4 days per week. Key Responsibilities Renewal Management Execute end to end renewal motions independently, streamlining workflows and reducing manual effort. Territory Coverage Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential. Close Renewals Defend the current customer base by accurately and independently executing renewals. Sales Expansion Drive and close seat expansions at renewal using standard playbooks with minimal supervision Auto Renewal Management Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled. CRM Hygiene &amp; Forecasting Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts. Organizational &amp; Time Management: Handles high volume renewal cycles efficiently and independently. Customer First Mindset: Proactively identifies customer needs and improves retention outcomes. Advanced Communication: Applies creative approaches to secure renewals with minimal guidance. Advanced Negotiation: Uses creative techniques to reach renewal agreements. CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency. Sales Team Collaboration Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions. Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance. Insights &amp; Reporting: Share churn indicators, renewal blockers, and upsell signals across teams. Feedback Loop: Offer insights on packaging and product improvements based on customer patterns.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Minimum Qualifications</b> 2 4 years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments. Demonstrated ability to independently execute high volume renewals. Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows. Proven communication and negotiation skills with the ability to influence customer decisions. Ability to work autonomously, multitask, and prioritize across a large territory. Preferred Qualifications Experience with subscription or recurring revenue business models. Background in data driven churn analysis or customer retention strategies. Familiarity with partner led sales motions or channel ecosystems. Experience forecasting renewal revenue or using dashboards to track pipeline health. Demonstrated ability to collaborate across sales, operations, and partner teams.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD100213<p><b>Position Overview</b></p><br><p>The <b>Digital Renewals&nbsp;Sales Representative</b> is a skilled level contributor responsible for optimizing workflows to manage high volume renewal cycles, performing advanced negotiation and communication activities, and providing partner support with minimal guidance. The representative proactively identifies customer needs, analyzes churn risks, recommends solutions, and ensures strong customer retention. They leverage CRM systems to automate workflows, analyze data, and streamline renewals processes.</p><br><p><br>This model is not about where people sit, it’s about how we win. A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working.</p><br><p><i><b>This role is Monday to Friday with an expectation of being in-office 4 days per week.</b></i><br><b>Key Responsibilities</b></p><br><p>Renewal Management</p><br><ul><li><p>Execute end to end renewal motions independently, streamlining workflows and reducing manual effort.</p><br></li></ul><p>Territory Coverage</p><br><ul><li><p>Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential.</p><br></li></ul><p>Close Renewals</p><br><ul><li><p>Defend the current customer base by accurately and independently executing renewals.</p><br></li></ul><p>Sales Expansion</p><br><ul><li><p>Drive and close seat expansions at renewal using standard playbooks with minimal supervision</p><br></li></ul><p>Auto Renewal Management</p><br><ul><li><p>Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled.</p><br></li></ul><p>CRM Hygiene &amp; Forecasting</p><br><ul><li><p>Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts.</p><br></li><li><p>Organizational &amp; Time Management: Handles high volume renewal cycles efficiently and independently.</p><br></li><li><p>Customer First Mindset: Proactively identifies customer needs and improves retention outcomes.</p><br></li><li><p>Advanced Communication: Applies creative approaches to secure renewals with minimal guidance.</p><br></li><li><p>Advanced Negotiation: Uses creative techniques to reach renewal agreements.</p><br></li><li><p>CRM Optimization: Automates workflows, analyzes CRM data, and enhances operational efficiency.</p><br></li></ul><p><br><b>Sales Team Collaboration</b></p><br><ul><li><p>Expansion Qualification: Partner with Account Representatives to initiate larger cross sell or expansion motions.</p><br></li><li><p>Partner Engagement: Provide light touch support for partner owned accounts with minimal guidance.</p><br></li><li><p>Insights &amp; Reporting: Share churn indicators, renewal blockers, and upsell signals across teams.</p><br></li><li><p>Feedback Loop: Offer insights on packaging and product improvements based on customer patterns.</p><br></li></ul><p><br><b>Minimum Qualifications</b></p><br><ul><li><p>2–4 years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments.</p><br></li><li><p>Demonstrated ability to independently execute high volume renewals.</p><br></li><li><p>Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows.</p><br></li><li><p>Proven communication and negotiation skills with the ability to influence customer decisions.</p><br></li><li><p>Ability to work autonomously, multitask, and prioritize across a large territory.</p><br></li></ul><p><b>Preferred Qualifications</b></p><br><ul><li><p>Experience with subscription or recurring revenue business models.</p><br></li><li><p>Background in data driven churn analysis or customer retention strategies.</p><br></li><li><p>Familiarity with partner led sales motions or channel ecosystems.</p><br></li><li><p>Experience forecasting renewal revenue or using dashboards to track pipeline health.</p><br></li><li><p>Demonstrated ability to collaborate across sales, operations, and partner teams.</p><br></li></ul><p><br>RS27</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<p><b>Diversity &amp; Belonging</b><br><span>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: </span><span><span><span><span><span>https://www.autodesk.com/company/diversity-and-belonging</span></span></span></span></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Lead Generation &amp; Qualification</strong></p> <ul> <li>Own outbound and inbound lead generation activities, qualifying prospects and advancing early stage pipeline through targeted outreach and CRM driven insights</li> <li>Identify high quality opportunities and schedule sales meetings or events for assigned accounts</li> </ul> <p><strong>Opportunity &amp; Pipeline Management</strong></p> <ul> <li>Apply judgment to assess prospect needs, resolve issues, and make recommendations to progress opportunities</li> <li>Pass well qualified leads to the appropriate sales teams or partners in alignment with coverage and routing models</li> </ul> <p><strong>CRM &amp; Data Management</strong></p> <ul> <li>Maintain accurate and up to date customer and pipeline data in CRM systems, including lead routing, activity tracking, follow ups, and reporting</li> <li>Leverage CRM dashboards and analytics to identify trends, prioritize outreach, and uncover new opportunities</li> </ul> <p><strong>Sales &amp; Cross Functional Support</strong></p> <ul> <li>Provide advanced sales support for prospecting and opportunity activities, including inbound demand response, contract and pricing assistance, and order fulfillment coordination</li> <li>Serve as a point of contact for complex support requests, ensuring timely resolution and process compliance</li> <li>Collaborate with Finance, Legal, and GTM teams to support quotations, price negotiations, and contract development</li> </ul> <p><strong>Collaboration &amp; Independence</strong></p> <ul> <li>Work independently on moderately complex assignments, receiving minimal day to day instruction</li> <li>Coordinate and lead cross functional activities with diverse internal stakeholders, demonstrating strong communication and leadership skills</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>3 5 years of experience</strong> in business development, sales development, inside sales, or a related commercial role</p> <ul> <li>Demonstrated experience in <strong>lead generation, qualification, and early stage pipeline development</strong></li> <li>Strong proficiency with <strong>CRM systems</strong> (e.g., Salesforce or equivalent), including pipeline management and reporting</li> <li>Proven ability to manage multiple priorities independently while meeting deadlines</li> <li>Strong customer service mindset with the ability to understand customer needs and provide proactive solutions</li> </ul> <p><strong>Preferred Qualifications</strong></p> <ul> <li>Experience supporting <strong>complex sales motions</strong>, including pricing, contracts, and order processing</li> <li>Experience working in a <strong>matrixed, cross functional environment</strong></li> <li>Familiarity with <strong>B2B SaaS or technology sales environments</strong></li> <li>Strong analytical skills and comfort using <strong>CRM dashboards and data</strong> to guide decisions</li> <li>Bachelor s degree in Business, Marketing, or a related field (or equivalent practical experience)</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD97701<p><b>Role Overview</b></p><br><p>The Business Development Representative - is responsible for owning lead generation and qualification activities while providing advanced sales support for complex requests. This role serves as a key point of contact across the early stages of the sales lifecycle, partnering closely with sales, finance, legal, and go‑to‑market teams to support quotations, pricing, contract processes, and order fulfillment.</p><br><p>The BDR operates with a high degree of independence, applying sound judgment to resolve issues, make recommendations, and ensure compliance with internal processes, while delivering an exceptional customer experience.</p><br><p><b>Key Responsibilities:</b></p><br><p><b>Lead Generation &amp; Qualification</b></p><br><ul><li>Own outbound and inbound lead generation activities, qualifying prospects and advancing early‑stage pipeline through targeted outreach and CRM‑driven insights</li><li>Identify high‑quality opportunities and schedule sales meetings or events for assigned accounts</li></ul><p><b>Opportunity &amp; Pipeline Management</b></p><br><ul><li>Apply judgment to assess prospect needs, resolve issues, and make recommendations to progress opportunities</li><li>Pass well‑qualified leads to the appropriate sales teams or partners in alignment with coverage and routing models</li></ul><p><b>CRM &amp; Data Management</b></p><br><ul><li>Maintain accurate and up‑to‑date customer and pipeline data in CRM systems, including lead routing, activity tracking, follow‑ups, and reporting</li><li>Leverage CRM dashboards and analytics to identify trends, prioritize outreach, and uncover new opportunities</li></ul><p><b>Sales &amp; Cross‑Functional Support</b></p><br><ul><li>Provide advanced sales support for prospecting and opportunity activities, including inbound demand response, contract and pricing assistance, and order fulfillment coordination</li><li>Serve as a point of contact for complex support requests, ensuring timely resolution and process compliance</li><li>Collaborate with Finance, Legal, and GTM teams to support quotations, price negotiations, and contract development</li></ul><p><b>Collaboration &amp; Independence</b></p><br><ul><li>Work independently on moderately complex assignments, receiving minimal day‑to‑day instruction</li><li>Coordinate and lead cross‑functional activities with diverse internal stakeholders, demonstrating strong communication and leadership skills</li></ul><p><b>Required Experience &amp; Qualifications</b></p><br><ul><li><b>3–5 years of experience</b> in business development, sales development, inside sales, or a related commercial role</li><li>Demonstrated experience in <b>lead generation, qualification, and early‑stage pipeline development</b></li><li>Strong proficiency with <b>CRM systems</b> (e.g., Salesforce or equivalent), including pipeline management and reporting</li><li>Proven ability to manage multiple priorities independently while meeting deadlines</li><li>Strong customer service mindset with the ability to understand customer needs and provide proactive solutions</li></ul><p><b>Preferred Qualifications</b></p><br><ul><li>Experience supporting <b>complex sales motions</b>, including pricing, contracts, and order processing</li><li>Experience working in a <b>matrixed, cross‑functional environment</b></li><li>Familiarity with <b>B2B SaaS or technology sales environments</b></li><li>Strong analytical skills and comfort using <b>CRM dashboards and data</b> to guide decisions</li><li>Bachelor’s degree in Business, Marketing, or a related field (or equivalent practical experience)</li></ul><p>#LI-SK1</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<p><b>Diversity &amp; Belonging</b><br><span>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: </span><span><span><span><span><span>https://www.autodesk.com/company/diversity-and-belonging</span></span></span></span></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99812 Position Overview As a Partner Account Manager, you will support the development and execution of partner strategies that contribute to revenue growth, market coverage, and customer success. You will manage a portfolio of partners, helping them build sales effectiveness, improve execution, and align with our business priorities. This role requires strong collaboration skills, a customer focused mindset, and the ability to operate effectively in a matrix organisation You will work closely with internal sales, marketing, operations, and product teams to ensure consistent execution of partner led initiatives. This is a hybrid role that involves regular on site meetings with partners across your assigned territory Main Responsibilities Partner Revenue Growth Develop and execute joint business plans with partners to meet sales targets, expand footprint in priority industries or segments, and accelerate pipeline creation Partner Relationship Management Build trust based relationships with partner leadership and sales teams to ensure alignment on goals, performance expectations, and shared growth priorities Partner Capability Development Provide guidance, training, and resources to help partners improve technical and sales competencies, enhance customer engagement, and maximize program participation Go to Market &amp; Sales Execution Coordinate joint account planning, opportunity development, customer engagements, and marketing activities with partners and internal teams to increase demand and visibility Performance Tracking &amp; Insights Monitor partner KPIs, identify performance gaps, support regular business reviews, and deliver actionable insights to drive improvement and accountability Market Coverage &amp; Expansion Support expansion into under penetrated markets by strengthening partner coverage and assisting with partner recruitment where required Cross Functional Collaboration Work closely with internal stakeholders across Sales, Marketing, Operations, Product, and Customer Success to support partner related initiatives Customer &amp; Partner Feedback Capture and share insights from partners and customers to help inform business decisions, program enhancements, and product improvements External Representation Represent the company at partner events, industry conferences, and relevant forums to build brand awareness and strengthen ecosystem relationships</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum Qualifications 5-7 years of experience in Saas is a must 5-7 years experience in partner management, channel sales, or customer relationship management Strong command of Turkish, both written and spoken Strong understanding of channel ecosystems and indirect sales motions Demonstrated ability to support revenue growth across regional or multi country territories Experience collaborating effectively in a matrix organization Fluent in Turkish and English; proficiency in an additional regional language, e.g. Arabic preferred Strong communication, relationship building, and analytical skills Preferred Qualifications Experience supporting partners in technology, software, or solution based industries Exposure to subscription based or recurring revenue business models Ability to translate data and insights into practical partner actions #LI-IS1</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities</p><ul><li>Design user-centered experiences for web and mobile applications, from concept to final implementation.</li><li>Conduct user research, analyze user behavior, and translate insights into actionable design solutions.</li><li>Create user flows, wireframes, mockups, prototypes, and high-fidelity UI designs.</li><li>Develop and maintain design systems, including components, style guides, UI patterns, and documentation.</li><li>Ensure consistency, usability, accessibility, and responsiveness across all digital products and platforms.</li><li>Collaborate with cross-functional teams to define product requirements and improve user experiences.</li><li>Conduct usability testing and incorporate user feedback into design iterations.</li><li>Present and communicate design concepts, rationale, and recommendations to stakeholders.</li><li>Work closely with developers to ensure accurate implementation of designs.</li><li>Stay updated on industry trends, emerging technologies, and UX/UI best practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of professional experience in UX/UI design.</li><li>Solid understanding of UX principles, including usability, accessibility, information architecture, user flows, and interaction design.</li><li>Strong UI design portfolio demonstrating high-quality visual design, responsive layouts, design systems, and real digital product work.</li><li>Advanced proficiency in design tools such as Figma, Adobe Creative Suite, prototyping tools, and collaboration platforms.</li><li>Experience creating and maintaining design systems, including components, UI patterns, style guides, and consistency across platforms.</li><li>Strong understanding of responsive design principles and modern design standards.</li><li>Experience designing for both web and mobile applications.</li><li>Ability to balance user needs, business goals, and technical constraints.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Strong attention to detail and problem-solving abilities.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99896 The Account Based Renewals Rep independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance. The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution. They leverage CRM systems to automate workflows and flag exceptions within established guidelines. Key Responsibilities Execute End to End Renewal Motions Independently execute full renewal workflows for assigned accounts. Close Renewals Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance. Drive and Close Seat Expansions Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal. Monitor Auto Renewal Status Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines. Customer Procurement Interaction Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks. Skills &amp; Competencies Organizational &amp; Time Management: Manages multiple renewal cycles independently, with moderate guidance. Customer First Mindset: Identifies and addresses customer needs to drive satisfaction. Communication: Engages customers using clear, effective communication to secure renewals. Negotiation: Applies basic negotiation techniques to achieve mutual agreement on renewals. CRM &amp; Workflow Systems: Utilizes CRM systems to automate workflows and flag exceptions. ATU (Account Team Unit) Collaboration Expansion Qualification: Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance. Customer Success Collaboration: Provides light touch coordination with Customer Success Managers to support retention and adoption. Partner Engagement: Supports partners where applicable, following general instructions. Share Insights: Communicates churn risks, blockers, and missed upsell signals across teams and geographies. Feedback Loop: Provides feedback on product experiences and packaging based on customer insights. Required Qualifications 2 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role. Experience managing renewal cycles or recurring revenue motions. Strong communication skills with the ability to influence customer decisions. Foundational negotiation skills with the ability to secure renewals or basic expansions. Ability to manage multiple concurrent workflows and adhere to renewal timelines. Proficiency using CRM systems and basic workflow automation. Preferred Qualifications Experience working in SaaS, subscription licensing, or recurring revenue commercial environments. Familiarity with procurement processes or vendor customer negotiation cycles. Exposure to partner led or channel supported sales motions. Experience identifying churn risks or upsell signals through customer conversations or data. Working knowledge of forecasting renewals or using dashboards for revenue tracking. Experience coordinating across sales, customer success, and partner teams. Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk it s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk s competitive compensation package. Offers are based on the candidate s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications</h2><p>2 - 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.</p><p>Experience managing renewal cycles or recurring revenue motions.</p><p>Strong communication skills with the ability to influence customer decisions.</p><p>Foundational negotiation skills with the ability to secure renewals or basic expansions.</p><p>Ability to manage multiple concurrent workflows and adhere to renewal timelines.</p><p>Proficiency using CRM systems and basic workflow automation.</p><h2>Preferred Qualifications</h2><p>Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.</p><p>Familiarity with procurement processes or vendor customer negotiation cycles.</p><p>Exposure to partner led or channel supported sales motions.</p><p>Experience identifying churn risks or upsell signals through customer conversations or data.</p><p>Working knowledge of forecasting renewals or using dashboards for revenue tracking.</p><p>Experience coordinating across sales, customer success, and partner teams.</p><p></p></section>