Navigation Officer Jobs in Jordan
1302 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Role Summary</strong></span></p><br><p><span>The Staff Accountant is primarily responsible for general ledger functions and adhering to required statutory procedures following US GAAP accounting, assuring compliance with all reporting and internal control requirements, and adequately protecting the assets of APCO. The Staff Accountant reports to the Financial Controller – US. This position will sit in APCO's Jordan office and work second shift to match with US working hours.</span></p><br><p><span><strong>Primary Position Responsibilities:</strong></span></p><br><ul><li><span>Prepare monthly general ledger account analysis of balance sheet accounts including bank reconciliations for our North America office. </span></li><li><span>Perform weekly offsets and regularized clearing of AR, maintaining accurate aging</span></li><li><span>Record Inter-company payments and invoices.</span></li><li><span>Providing cash receipts for accounts receivable to support daily processing</span></li><li><span>Manage assigned accounts payable functions including setting up and recording wire vendor payments.</span></li><li><span>Record expense allocations, monthly accruals, amortization of prepaid expenses, fixed assets depreciation and making adjusting/reclassification journal entries as needed</span></li><li><span>Support the month end close by preparing ongoing journal entries and accruals</span></li><li><span>Provide ad hoc analysis and support</span></li></ul><p><span><strong>Qualifications & Standards:</strong></span></p><br><ul><li><span>Bachelor’s degree from an accredited college or university in accounting, or business administration with a focus in accounting</span></li><li><span>2-4 years of related work experience including journal entries, month-end close processes, reconciliations & analysis</span></li><li><span>CPA or CPA candidate highly desirable</span></li><li><span>Strong computer skills: proficient Excel skills, Deltek Maconomy ERP system, and other Microsoft Office products</span></li><li><span>Detail oriented with excellent analytic and problem-solving skills</span></li><li><span>Excellent interpersonal and communication skills</span></li></ul><p><span><strong>Required Competencies:</strong></span></p><br><ul><li><span>Client Service</span></li><li><span>Communication Skills</span></li><li><span>Project Management</span></li><li><span>Research & Analysis</span></li><li><span>Critical Thinking Skills</span></li><li><span>Innovation</span></li><li><span>Initiative</span></li><li><span>Teamwork</span></li><li><span>Planning & Organization</span></li><li><span>Financial Management</span></li><li><span>Strategic Thinking Skills</span></li><li><span>Professional Presence</span></li><li><span>Knowledge Seeking & Sharing</span></li><li><span>Employee Management & Development</span></li><li><span>Analytical Skills</span></li><li><span>Leadership</span></li></ul><p><span><strong>Careers at APCO</strong></span></p><br><p><span>Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</span></p><br><br><p><span><span><b>About APCO</b></span></span></p><br> <p><span>APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact. </span></p><br><br> <p><span>Founded in 1984, </span><span>with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.</span></p><br><br> <p><span><span>Headquartered in Washington, D.C., APCO is </span><span>comprised</span><span> of strategic advisers, </span><span>consultants</span><span> and creators, working together across borders and functions, to provide services and </span><span>expertise</span><span> on financial, competitive, </span><span>political</span><span> and societal issues. </span></span></p><br><br> <p><span><span>APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the </span><span>health, energy, technology, transportation & </span><span>infrastructure</span><span> and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate </span><span>reputation</span><span> and global solutions services. </span></span></p><br><br> <p><span>APCO is </span><span><span>renowned for its ability to champion clients’ interests and permission to </span><span>operate</span><span>, build their reputation and strengthen their standing. </span></span><span>APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.</span></p><br><br> <p><span>By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.</span></p><br><br> </div>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About Jeeny:</h4>
<p>Jeeny is a mobile application that eases daily commuting and transportation. By connecting you with your preferred mode of transportation, we are fulfilling our aim of making mobility accessible, affordable, and flexible for all.</p>
<p>We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Jeeny was established in 2014 as Easy Taxi. However, in 2016, it was revamped as Jeeny to cater to other services. Currently, we are operational in Saudi Arabia and Jordan.</p>
<p>We have offices in Riyadh, Jeddah, Madinah, Dammam, Khobar, Amman, Lahore, and Karachi.</p>
<h4>About the role:</h4>
<p>As a customer service agent, you will play a crucial role in delivering outstanding customer service to our users. You will be responsible for handling a variety of customer inquiries and providing appropriate solutions or escalating complex issues as necessary. Our ideal candidate should have excellent communication skills, a passion for customer satisfaction, and the ability to work in a fast-paced environment.</p>
<h4>Responsibilities:</h4>
<li>Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.</li>
<li>Identify and assess customers' needs, and provide appropriate solutions or escalate complex issues to the appropriate department.</li>
<li>Keep accurate records of customer interactions, transactions, comments, and complaints.</li>
<li>Follow communication procedures, guidelines, and scripts to ensure consistency and quality in customer interactions.</li>
<li>Collaborate with other departments to resolve customer issues and provide feedback on recurring problems or patterns.</li>
<li>Continuously update knowledge of company products, services, and policies to effectively assist customers.</li>
<li>Strive to achieve customer satisfaction and loyalty by exceeding customer expectations.</li>
<h4>Requirements:</h4>
<li>Previous customer service experience or related role preferred. Fresh graduates are also welcome to apply!</li>
<li>Excellent verbal and written communication skills in English and Arabic.</li>
<li>Strong problem-solving and conflict-resolution abilities.</li>
<li>Ability to empathize with and prioritize customer needs.</li>
<li>Ability to work effectively in a fast-paced team environment.</li>
<li>Good knowledge of Microsoft Office Suite.</li>
<li>Flexibility to work in shifts, including evenings, weekends, and holidays.</li>
<h4>Benefits:</h4>
<li>Market competitive salary</li>
<li>An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.</li>
<li>An environment that encourages you to take ownership and produce excellent outcomes every day.</li></p><p></p>
<p><h4>Description</h4>
<p>Please submit your CV in English and indicate your level of English proficiency.</p>
<p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p>
<h4>What this opportunity involves</h4>
<p>While each project involves unique tasks, contributors may:</p>
<ul>
<li>Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance);</li>
<li>Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E;</li>
<li>Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance;</li>
<li>Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios;</li>
<li>Document problem statements clearly and provide verified correct answers.</li>
</ul>
<h4>What we look for</h4>
<p>This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects. Ideally, contributors will have:</p>
<ul>
<li>Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field;</li>
<li>3+ years of mortgage, lending, real estate, or financial services experience;</li>
<li>Current or recent experience in underwriting & origination or adjacent roles;</li>
<li>Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1;</li>
<li>Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules;</li>
<li>Strong written English (C1+).</li>
</ul>
<h4>How it works</h4>
<p>Apply, pass qualification(s), join a project, complete tasks, get paid.</p>
<h4>Project time expectations</h4>
<p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p>
<h4>Compensation</h4>
<p>On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution.</p>
<p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>
<p><h4>Company description</h4>
<p>Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotelu2019s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.</p>
<h4>Job description</h4>
<p>Reporting to the director, front office and assistant front office manager(s), responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offer professional, friendly and engaging service.</li>
<li>Greet, check in and settle guest accounts while ensuring all service standards are followed.</li>
<li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</li>
<li>Handle guest requests, questions and concerns effectively and promptly.</li>
<li>Promote a professional team environment.</li>
<li>Follow department policies, procedures and service standards.</li>
<li>Perform any and all other tasks assigned by management.</li>
<li>Uphold the highest standard of internal and external customer service at all times.</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.</li>
<li>Follow all policies and procedures ascertained by the hotel.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proficient in the English language (verbal and written), second language is an asset.</li>
<li>Previous experience and knowledge of property manager is an asset.</li>
<li>Required knowledge of Windows Office Suite.</li>
<li>Must be able to handle multiple tasks in a dynamic, fast-paced environment.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Able to stand for long periods, at least 8 hours per shift.</li>
</ul>
<h4>Additional information</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>Position summary</h4>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p>
<p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.</p>
<p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.</p>
<p>Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p>
<p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> No related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<h4>Equal opportunity employer statement</h4>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<h4>About The Ritz-Carlton</h4>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful, and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo, and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Ensuring total cleanliness and hygiene in the store and its premises. Ensure to utilize the cleaning items properly and to ensure there is no misuse and wastage. Ensure thorough cleaning of floors, stairs, glass planes, ventilation systems, fixtures & fittings, toilets, office furniture, office equipment, display items, car parking shades, water coolers etc. Ensure the toilets are clean, tissue boxes, soap dispensers, air fresheners are sufficient and fixtures, flushers, water taps, drains, exhaust fans etc., are functioning properly and if not pass on the relevant information to my Team Leader. Ensure that items are packed properly at Checkout Counter, especially the fragile items, and load it safely on trolley and reach to the customer s vehicle upon their request. Ensure that adequate number of trolleys are available at the trolley bays; and trolleys are collected from the parking area and stack it in locations. Any security breaches must be notified concerned authority and manager. Be aware of all security related emergency response and follow the policy and procedures. I adhere to IKEA supply chain and security policy, and report to concern manager in case of any identified security breaches.</p><p>Functional / Technical Skills: Understanding the department and the importance of cleanliness and hygiene and take action when needed. Knowledge of the IKEA product range, including service products. Understanding of customer behaviour. Knowledge of working methods according to work focus Good at creating satisfied customers. Enthusiastic and able to work with others in a team. Ability to organize your own work and make efficient use of your time. Ability to work with a high sense of urgency. Desire to learn and want to improve own skills, using this to the benefit of IKEA and for growing personally.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in cleaning services, facility services, or housekeeping</li><li>Basic understanding of cleaning methods, hygiene standards, and safe use of cleaning equipment and materials.</li><li>Ability to work in a retail environment while maintaining cleanliness and safety standards.</li><li>Good communication skills and ability to interact politely with customers and co-workers.</li><li>Ability to work independently and as part of a team while following operational procedures.</li><li>Strong sense of responsibility and attention to detail when performing tasks.</li><li>Physical ability to perform cleaning tasks, move equipment, and work in different store areas.</li><li>Flexibility to work different shifts, weekends, and holidays according to store operational needs</li></ul>
<p><h4>Company description</h4>
<p>Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotelu2019s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.</p>
<h4>Job description</h4>
<p>Reporting to the director, front office and assistant front office manager(s), responsibilities and essential job functions include but are not limited to the following:</p>
<ul>
<li>Consistently offer professional, friendly and engaging service.</li>
<li>Greet, check in and settle guest accounts while ensuring all service standards are followed.</li>
<li>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float.</li>
<li>Handle guest requests, questions and concerns effectively and promptly.</li>
<li>Promote a professional team environment.</li>
<li>Follow department policies, procedures and service standards.</li>
<li>Perform any and all other tasks assigned by management.</li>
<li>Uphold the highest standard of internal and external customer service at all times.</li>
<li>Assist with other responsibilities and duties in the absence of team members or other tasks assigned by the manager.</li>
<li>Follow all policies and procedures ascertained by the hotel.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proficient in the English language (verbal and written), second language is an asset.</li>
<li>Previous experience and knowledge of property manager is an asset.</li>
<li>Required knowledge of Windows Office Suite.</li>
<li>Must be able to handle multiple tasks in a dynamic, fast-paced environment.</li>
<li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li>
<li>Strong interpersonal and problem-solving abilities.</li>
<li>Able to stand for long periods, at least 8 hours per shift.</li>
</ul>
<h4>Additional information</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></p><p></p>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key interactions</h4>
<p> </p>
<h4>Key responsibilities</h4>
<ul>
<li>Welcome children and their families in a warm and friendly manner.</li>
<li>Supervise children at all times to ensure their safety and well-being.</li>
<li>Plan, organize, and lead recreational, educational, and creative activities.</li>
<li>Maintain a clean, safe, and organized Kids Club environment.</li>
<li>Follow hotel policies, child protection procedures, and health and safety standards.</li>
<li>Assist with arts and crafts, games, sports, storytelling, and themed events.</li>
<li>Report incidents, accidents, or concerns promptly to the supervisor.</li>
<li>Build positive relationships with children and parents.</li>
<li>Ensure all equipment and toys are clean, safe, and in good condition.</li>
<li>Support special events, birthday parties, and holiday programs as required.</li>
<li>Maintain attendance records and obtain required parental consent where applicable.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience working with children in hospitality, childcare, education, or recreation is preferred.</li>
<li>First Aid and CPR certification is an advantage.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Energetic, patient, creative, and enthusiastic personality.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
<li>Good command of English; additional languages are an advantage.</li>
</ul>
<h4>Skills & competencies</h4>
<ul>
<li>Child supervision and care</li>
<li>Guest service excellence</li>
<li>Teamwork</li>
<li>Communication skills</li>
<li>Creativity and activity planning</li>
<li>Problem-solving</li>
<li>Attention to safety</li>
<li>Time management</li>
</ul>
<h4>Physical requirements</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Ability to participate in physical activities and games with children.</li>
<li>Ability to lift and move activity equipment when necessary.</li>
</ul>
<p> </p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Key interactions</h4>
<p> </p>
<h4>Key responsibilities</h4>
<ul>
<li>Welcome children and their families in a warm and friendly manner.</li>
<li>Supervise children at all times to ensure their safety and well-being.</li>
<li>Plan, organize, and lead recreational, educational, and creative activities.</li>
<li>Maintain a clean, safe, and organized Kids Club environment.</li>
<li>Follow hotel policies, child protection procedures, and health and safety standards.</li>
<li>Assist with arts and crafts, games, sports, storytelling, and themed events.</li>
<li>Report incidents, accidents, or concerns promptly to the supervisor.</li>
<li>Build positive relationships with children and parents.</li>
<li>Ensure all equipment and toys are clean, safe, and in good condition.</li>
<li>Support special events, birthday parties, and holiday programs as required.</li>
<li>Maintain attendance records and obtain required parental consent where applicable.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience working with children in hospitality, childcare, education, or recreation is preferred.</li>
<li>First Aid and CPR certification is an advantage.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Energetic, patient, creative, and enthusiastic personality.</li>
<li>Ability to work flexible hours, including weekends and holidays.</li>
<li>Good command of English; additional languages are an advantage.</li>
</ul>
<h4>Skills & competencies</h4>
<ul>
<li>Child supervision and care</li>
<li>Guest service excellence</li>
<li>Teamwork</li>
<li>Communication skills</li>
<li>Creativity and activity planning</li>
<li>Problem-solving</li>
<li>Attention to safety</li>
<li>Time management</li>
</ul>
<h4>Physical requirements</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Ability to participate in physical activities and games with children.</li>
<li>Ability to lift and move activity equipment when necessary.</li>
</ul>
<p> </p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Do you want to make a difference in people's lives? </strong></p><br><p><span>We are looking for a </span><strong>Part-time</strong><strong>Customer Service Representative </strong><span>(</span><strong>English Speaker</strong><span>) to join our growing team! </span></p><br><p><strong>Who we are:</strong></p><br><p><strong>WUDUH </strong><span>is the Jordanian operations hub servicing a U.S.-based company specializing in financial settlement solutions. At the heart of our work, we help people manage and navigate their financial future with confidence. </span></p><br><p><span>Beyond our work, we are passionate about nurturing talent and promoting a culture of innovation, creativity, and endless possibilities. If you are looking for a place to develop your skills and make a real impact, </span><strong>WUDUH </strong><span>is where you can grow and succeed. </span></p><br><p><strong>Job Objectives: </strong></p><br><p><span>The Customer Service Representative (CSR) is responsible for delivering exceptional support to clients by addressing inquiries, resolving service-related issues, and guiding customers through WUDUH's financial programs. Operating within a fast-paced call center environment, the CSR ensures that each interaction is handled with clarity, empathy, and professionalism while maintaining compliance with company standards.</span></p><br><p><strong>What you'll be doing:</strong></p><br><p><strong>Customer Interaction</strong></p><br><ul>
<li><span>Handle incoming customer inquiries, feedback, and requests through various channels such as phone calls, and emails.</span></li>
<li><span>Proactively reach out to customers for follow-ups, updates, or issue resolutions.</span></li>
</ul><p><strong>Issue Resolution</strong></p><br><ul>
<li><span>Assist customers in resolving program or service-related issues, providing accurate information and solutions.</span></li>
<li><span>Escalate complex issues to higher-level support or management as needed, ensuring timely resolution.</span></li>
</ul><p><strong>Product/Service Knowledge</strong></p><br><ul><li><span>Stay updated on program/service updates to provide informed assistance by timely completion of self-directed learning modules and active engagement in team huddles and meetings.</span></li></ul><p><strong>Communication</strong></p><br><ul>
<li><span>Communicate with customers in a clear, concise, and professional manner, ensuring understanding and satisfaction.</span></li>
<li><span>Practice active listening to fully understand customer needs and concerns.</span></li>
<li><span>Demonstrate empathy and understanding towards customers, especially when dealing with complaints or challenging situations.</span></li>
<li><span>Exercise patience when interacting with customers to ensure a positive experience.</span></li>
</ul><p><strong>Customer Education</strong></p><br><ul>
<li><span>Educate customers about program features, usage, policies, and procedures.</span></li>
<li><span>Guide customers on utilizing self-service options and online resources.</span></li>
</ul><p><strong>Compliance</strong></p><br><ul>
<li><span>Ensure compliance with company policies, procedures, and service standards.</span></li>
<li><span>Manage time effectively by maintaining commitment to published schedules and ensuring timely responses and resolutions to customer inquiries.</span></li>
<li><span>Prioritize tasks based on urgency and importance.</span></li>
</ul><p><strong>Qualifications:</strong></p><br><p><span>• Diploma in Business Administration, Communications, or a related field</span></p><br><p><span>• Bachelor’s degree is a plus “Students are also encouraged to apply”</span></p><br><p><strong>Years of Experience:</strong></p><br><p><span>Less than a year of experience “a high-volume call center environment preferred”</span></p><br><p><span>Fresh graduates and students are also encouraged to apply.</span></p><br><p><strong>Competencies / Behavioral Requirements:</strong></p><br><p><span>• Strong problem-solving skills with the ability to de-escalate tense situations.</span></p><br><p><span>• High attention to detail and reliable in follow-up.</span></p><br><p><span>• Self-motivated with a strong sense of initiative and independence.</span></p><br><p><span>• Able to work in a dynamic, fast-paced team environment.</span></p><br><p><strong>Technical Requirements:</strong></p><br><p><span>• Basic understanding of CRM systems and call center tools.</span></p><br><p><span>• Ability to navigate and update client records with accuracy and efficiency.</span></p><br><p><span>• Fluent English speaker (verbal and written).</span></p><br><p><strong>What we offer:</strong></p><br><ul>
<li><span>Competitive compensation package </span></li>
<li><span>Prime central location </span></li>
<li><span>Discounts on food, beverages, and wellness services </span></li>
<li><span>Continuous learning and development opportunities </span></li>
<li><span>A dynamic, inclusive, and supportive work environment </span></li>
<li><span>A workplace led by Gen Z and Millennials </span></li>
</ul><p><strong>Employment type:</strong></p><br><ul>
<li><span>Part-time </span></li>
<li><span>On-site </span></li>
</ul><p><strong>Working days:</strong></p><br><ul><li><span>Monday to Friday: Mid-night shift - 4 hours </span></li></ul><p><strong>Ready to make your mark?</strong></p><br><p><span>Apply now for a career that merges your talents with innovation. At </span><strong>WUDUH</strong><span>, your journey to a fulfilling career is just a click away! </span></p><br><p><span>Learn more at </span><strong><em>wuduh.zenats.com</em></strong></p><br><p><strong>Students and fresh graduates are encouraged to apply. </strong></p><br><p><strong>Stay connected</strong></p><br><p><em>We invite you to follow us on our social media platforms to stay updated on the latest news, events, and career opportunities at </em><strong><em>WUDUH</em></strong><em>. </em></p><br><p><em>You can find us on: </em></p><br><ul>
<li>
<em>LinkedIn</em>
</li>
<li>
<em>Instagram</em>
</li>
</ul><p><em>Wuduh is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees — regardless of gender, race, religion, or disability.</em></p><br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p>UNICEF was established in 1946 to supply emergency relief to millions of children suffering in the aftermath of World War II. The organization still functions to ease the suffering of millions of children in emergency situations across the world. UNICEF also focuses on the protection and promotion of child rights, working for the survival, protection, education and healthy development of every child.</p><p><br></p><p>UNICEF has worked in Jordan since 1952 to promote and protect the rights of children. In the following decades, significant progress has been achieved for children. Since the beginning of the Syrian crisis in 2013, UNICEF has significantly increased its operation to respond to the challenges faced by both refugee children and those in the communities where they live.</p><p><br></p><p>Building on the lessons learned from this emergency response, UNICEF Jordan moved to a vulnerability approach in 2018 - supporting interventions that target the most vulnerable children in the country, regardless of their nationality.</p><p>Context</p><p>The UN Volunteer will be part of the Partnerships Section within the UNICEF Jordan Country Office. The section plays a central role in resource mobilization, donor relations, partnership coordination and strategic reporting, supporting the delivery of UNICEF’s multi‑sectoral Country Programme in Jordan. The programme is implemented in a complex humanitarian and development context within a middle‑income country, balancing responses for refugees with long‑term investments in national systems across education, child protection, health and nutrition, WASH, social protection, and adolescent development. The assignment contributes to strengthening partnership management and high‑quality reporting in a context of increasing resource constraints.</p><p><br></p><p>National UN Specialist Volunteers in Jordan are entitled to:</p><p><br></p><p>• Monthly Volunteer Living Allowance (VLA) at the amount of JOD 1,145.08;</p><p>• Annual and learning leaves;</p><p>• Free Medical and life insurance;</p><p>• Free access to different learning platforms.</p><p><br></p><p>Task description</p><p>Under the direct supervision of the Chief of Partnerships, the UN Volunteer will:</p><p><br></p><p>- Provide reporting, coordination and partnership support across UNICEF Jordan’s Country Programme.</p><p>- Contribute to strengthening high quality donor reporting, compliance with donor requirements, and effective</p><p>communication of results.</p><p>-Support the preparation and organization of donor meetings, preparation and timely submission of donor reports.</p><p>- Contribute to the drafting of donor briefings and update and tracking of reporting timelines.</p><p>- Support coordination with internal programme teams to ensure accurate, results-based reporting.</p><p><br></p><p>Application deadline is on 02 August 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>3 years</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>3 years</p><p>Languages</p><p>English, Level: Fluent, Required</p><p>Required education level</p><p>Bachelor's degree in International relations, political science, communications, international development, or another relevant technical field.</p><p>Competencies and values</p><p>• Demonstrates Self Awareness and Ethical Awareness</p><p>• Works Collaboratively with others</p><p>• Builds and Maintains Partnerships</p><p>• Innovates and Embraces Change</p><p>• Thinks and Acts Strategically</p><p>• Drives to achieve impactful results</p><p>• Manages ambiguity and complexity</p><p><br></p><p>• Care</p><p>• Respect</p><p>• Integrity</p><p>• Trust</p><p>• Accountability</p><p>• Sustainability</p><p>Skills and experience</p><p>• At least 3 years of professional experience at the national level in reporting, programme support, monitoring and</p><p>evaluation, communications, or related areas. Experience supporting donor reporting or programme</p><p>documentation is an asset.</p><p>• Excellent written and verbal communication skills in English, with the ability to draft clear and structured reports,</p><p>summaries and updates.</p><p>• Ability to collect, consolidate and analyse inputs from multiple programme sections and stakeholders, ensuring</p><p>accuracy, consistency and clarity of reporting content.</p><p>• Understanding of results‑based reporting, including programme indicators, activities, outputs and results; ability to</p><p>collect and organize information from different teams.</p><p>• Strong attention to detail and accuracy in document production, editing, formatting and quality‑assurance</p><p>processes.</p><p>• Strong interpersonal skills with the ability to work well with colleagues from different backgrounds and across</p><p>programme sections.</p><p>• Ability to manage multiple tasks and meet deadlines in a busy work environment.</p><p>• Solid computer skills, including proficiency in Microsoft Word, Excel and PowerPoint.</p><p>• Organized, self‑motivated and willing to learn; able to follow up with colleagues to obtain needed information for reports.</p><p>• Willingness to follow UN security rules and ethical standards.</p><p>• Strong commitment to child rights, equity and development results, and alignment with UNICEF’s core values and mandate.</p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality.</p>
<p>As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Key Responsibilities</span></p><p>Guest Experience</p><ul><li>Welcome guests with a warm, friendly, and professional attitude upon arrival.</li><li>Ensure a smooth and personalized arrival, stay, and departure experience.</li><li>Recognize and acknowledge ALL Accor Live Limitless members, repeat guests, and VIP guests according to brand standards.</li><li>Anticipate guest needs and provide proactive service to exceed expectations.</li><li>Escort VIP guests when required and ensure all special arrangements are completed before arrival.</li></ul><p>Guest Services</p><ul><li>Respond promptly and professionally to guest requests, inquiries, and complaints.</li><li>Coordinate with Housekeeping, Engineering, Food & Beverage, Concierge, Reservations, and other departments to ensure seamless service delivery.</li><li>Arrange guest amenities, celebrations, room preferences, transportation, restaurant reservations, and special requests.</li><li>Maintain complete knowledge of hotel facilities, promotions, services, and local attractions to provide accurate recommendations.</li></ul><p>Guest Satisfaction</p><ul><li>Resolve guest concerns efficiently, following up to ensure complete satisfaction.</li><li>Record guest preferences, feedback, and incidents accurately in Opera Cloud or the hotel's Property Management System.</li><li>Support the achievement of Guest Satisfaction Survey (GSS), TrustYou, Medallia, or other brand guest experience targets.</li><li>Promote positive guest engagement and encourage guest loyalty.</li></ul><p>Operational Responsibilities</p><ul><li>Review daily arrivals, departures, in-house guests, and VIP reports.</li><li>Prepare welcome letters, amenities, and guest profiles before arrival.</li><li>Ensure all guest information is handled confidentially in accordance with company policies.</li><li>Maintain accurate records of guest interactions and follow-up actions.</li><li>Promote hotel facilities, dining outlets, spa, and other services to enhance guest experience and hotel revenue.</li><li>Assist with Front Office operations whenever required.</li></ul><p>Health, Safety & Security</p><ul><li>Comply with all hotel health, safety, hygiene, and security procedures.</li><li>Report maintenance issues, hazards, and guest safety concerns immediately.</li><li>Participate in emergency procedures and fire evacuation drills.</li></ul><p>Sustainability</p><ul><li>Support Accor's sustainability commitments by promoting environmentally responsible practices.</li><li>Encourage responsible use of hotel resources including water, energy, and paper.</li><li>Minimize waste and support recycling initiatives within the department.</li><li>Participate in environmental awareness programs and sustainability activities.</li><li>Ensure guest requests are fulfilled while supporting the hotel's environmental objectives whenever possible.</li></ul><p>Qualifications</p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p>Competencies</p><ul><li>Guest Passion</li><li>Excellent Communication Skills</li><li>Emotional Intelligence</li><li>Attention to Detail</li><li>Teamwork & Collaboration</li><li>Problem Solving</li><li>Time Management</li><li>Professional Grooming & Presentation</li><li>Multitasking Ability</li><li>Cultural Awareness</li><li>Adaptability</li><li>Integrity & Confidentiality</li></ul><p>Physical Requirements</p><ul><li>Ability to stand and walk for extended periods.</li><li>Ability to lift light luggage or guest amenities when required.</li><li>Flexibility to work rotating shifts, weekends, and public holidays.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Guest Satisfaction Score (GSS)</li><li>TrustYou / Medallia Performance</li><li>Guest Complaint Resolution Time</li><li>ALL Member Recognition Compliance</li><li>VIP Arrival Readiness</li><li>Guest Feedback & Online Reviews</li><li>Upselling & Cross-Selling Performance</li><li>Compliance with Brand Standards and SOPs</li><li>Attendance and Grooming Compliance</li><li>Sustainability Compliance</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Tourism, or a related field is preferred.</li><li>Minimum 1 2 years of experience in Guest Relations, Front Office, or Customer Service within a four- or five-star hotel.</li><li>Experience with Opera PMS or Opera Cloud is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to remain calm under pressure and work flexible shifts, including weekends and public holidays.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>