Navigation Officer Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. The individual defines technical and physical development of the network and assigns various tasks to keep the network running at optimum levels. This position requires advanced knowledge in LAN/WAN troubleshooting. Various management and administrative tasks are also the responsibility of Network Administrator II (NA II). The position reports directly to the NOC Chief Watch Officer. The NA II assists and supervises subordinate NA s and NOC subordinate sites, oversees network security checks, troubleshooting network problems, outages, and anomalies as required. The individual will be responsible for reporting all pertinent information about any anomalies on the network and can advise which related work centers or sites should be involved. Program: OMDAC-SWACA This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver s license in order to be qualified for this position.</p><p>Individuals will be responsible for overseeing maintenance and operations of VoIP phones, switches, wired and wireless routers and encryption devices. Monitor availability and reliability of LAN/WAN and Wireless Networks. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and HAIPE (Encryption devices). Ensure outages and corrective actions are reported to the NOC service desk and NOC Watch Officer as well as provide updates and clarification as to concerns with the outages. Resolve customer interface/user issues. VLAN administrator ACL configuration Use Spectrum and other software application tools to manage and administer the network. Plan network development and expansion as needed. Knowledge of sub-netting, switching and Cisco IOS and training new NA I personnel. Enforces network security procedures, to include DISA STIG compliance and best security practice. (NOC) Provide advanced technical expertise to internal subordinate work sites, and site level NAs (NOC) Performing disaster recovery operations and data backups as required. (NOC) Strong understanding of firewall, VoIP and ACL configurations. (NOC) Use SolarWinds, Spectrum, GemOne, Chimera, and other software application tools to manage and administer the network. (NOC) Provide oversight into designing, configuring and testing network development and expansion as needed. Responsible for managing shift schedules, leave requests, and various other personnel administrative tasks. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Security Clearance: Requires an active Secret Clearance</p><p>Education / Certifications: One-year related experience may be substituted for one year of education, if degree is required. Bachelor s Degree in Information Technology (IT) or a related field is preferred. This position requires candidates to adhere to DoD 8570.01M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:</p><p>BASELINE: Cisco: CCNA Security ( Cannot be used as a dual qualifier) Cisco: CCNP Security ( Cannot be used as a dual qualifier) CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: CySA+ ce: Cybersecurity Analyst CompTIA: Security+ ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler: Certified Incident Handler GIAC: GICSP: Industrial Cyber Security Professional GIAC: GSEC: Security Essentials ISACA: CISA: Certified Information Systems Auditor ISC2: CISSP ( or Associate ): Certified Information Systems Security Professional ISC2: SSCP: Systems Security Certified Practitioner</p><p>COMPUTING ENVIRONMENT (CE): Cisco: CC-DN-P: DevNet Professional Cisco: CCIE: Collaboration Cisco: CCIE: Enterprise Infrastructure Cisco: CCIE: Enterprise Wireless Cisco: CCIE: Routing &amp; Switching Cisco: CCIE: Security Cisco: CCIE: Service Provider Cisco: CCNA Cisco: CCNA: Routing and Switching Cisco: CCNA: Security ( Cannot be used as a dual qualifier ) Cisco: CCNA: Service Provider Cisco: CCNP: Collaboration Cisco: CCNP: Enterprise Cisco: CCNP: Routing &amp; Switching Cisco: CCNP: Security ( Cannot be used as a dual qualifier ) Cisco: CCNP: Service Provider</p><p>Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Network Administrator II must have at least five (5) years of experience in a networking environment. Preferably a minimum of at least 1 (one) year in a Network Operations Center (NOC) or higher tier support. Experience with a customer service-oriented company.</p><p>SUPERVISORY / BUDGETARY RESPONSIBILITIES At least two years of supervisory or lead experience is preferred. Update proprietary applications regarding: Update section employee daily status, leave, sick, on site, etc. Verify and track accomplishment of section monthly or quarterly safety and compliance training Purge section employee expired certifications Verify section employee compliance training in Virtual Training Record Verify section vehicle logs are being kept accurately and uploaded Ensure section personnel are maintaining their 8570 / 8140 certifications Review weekly training compliance reports for accomplishment prior to suspense. Review and approve leave forms ensuring before approval all compliance training is current. Coordinate transportation and integration of new and returning employees. Document and promptly counsel poor performance and policy violations. Enforce all V2X, GO 1, and dress code policies. Provide annual employee appraisal feedback in a professional and constructive manner. Demonstrate V2X values Integrity, Respect, Responsibility, and Professionalism. Ensure the safety of personnel and monthly safety inspections are properly conducted. Communicate effectively up and down the chain of command. Manage work schedules. Conduct proper new and returning employee orientation and ensure employee thorough understanding and can accomplish all tasks in the Employee Job Certification (EJC) Work with employees and HR when emergencies or abnormal circumstances occur. To the best of your ability render all decisions based upon our company values and principles of Integrity, Respect, Responsibility, and Professionalism.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in any related field Three to six months of relevant experience preferred Proficient or bilingual in Turkish and English Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required</p><p></p></section>

<p>CRD is entering a new chapter, one built on ground sensing, intelligence, and the technologies now reshaping how systems are understood. Those who work with us will see it first. As our work expands, so does our team. We are opening our doors, differently.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>EXPERIENCE:</strong> Senior leadership of donor-funded health or social programs, with full responsibility for budget, team, and institutional relationships.</p><p><strong>SKILLS:</strong> Institutional navigation at senior level. Composed delivery under pressure. Arabic and English, at the negotiation table as much as on paper.</p><p><strong>CHARACTER</strong> We look for leaders who:</p><ul><li>Open doors through relationships built over years</li><li>Assume responsibility before it is assigned</li><li>Bring calm to contexts that offer little of it</li><li>Share difficult news early, with solutions attached</li></ul><p><strong>THE ENGAGEMENT</strong> Appointed as Program Managers-Designate, activated upon project funding. Your readiness and network are the investment; a seat at the table is the return.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Location:</strong> Amman, Jordan</p><br> <p><strong>Job Type:</strong> Full-time</p><br> <p><strong>Hashtag:</strong> #LI-AA2</p><br> <p><strong>About Us:</strong></p><br> <p>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</p><br> <p>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 hubs across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients.&nbsp;</p><br> <p><strong>Description:</strong></p><br> <p>We are looking for a talented <strong>Sr. Specialist, Compliance </strong>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><br> <p>If you want to be part of a team that cares about impact, this is the place for you.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <p>Awareness Activities — Training &amp; Communication</p><br> <ul> <li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li> <li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li> <li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li> <li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li> </ul> <p>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</p><br> <p>- Assurance Activities</p><br> <p>- Auditing &amp; Monitoring</p><br> <ul> <li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li> <li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li> <li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li> <li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li> <li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li> </ul> <p>Third-Party Risk Management</p><br> <ul> <li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li> <li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li> <li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li> <li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li> <li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li> </ul> <p>Additional Responsibilities</p><br> <ul> <li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li> <li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li> <li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li> <li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li> </ul> <p><strong>Behavioral Competencies:</strong></p><br> <ul> <li>Accountability and Reliability</li> <li>Commitment to Continuous Development</li> <li>Collaboration and Teamwork</li> <li>Integrity and Ability to Instill Trust</li> </ul> <p><strong>Technical and Professional Competencies:</strong></p><br> <ul> <li>Strong analytical and problem-solving skills</li> <li>Documentation management and compliance tracking</li> <li>Ability to process and analyze data files</li> <li>Attention to detail and strong organizational skills</li> </ul> <p><strong>Qualifications:</strong></p><br> <p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><br> <p>1. Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</p><br> <p>2. 3–5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</p><br> <p>3. Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</p><br> <p>4. Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</p><br> <p>5. Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</p><br> <p><strong>Preferred Qualifications:</strong></p><br> <ul> <li>Experience with compliance-related systems and processes is an advantage.</li> <li>Regional experience (GCC and Levant) is a plus.</li> </ul> <p><strong>Learn more about Hikma in Jordan </strong><strong>hikma-jordan-factsheet-aug-2025-en.pdf</strong></p><br> </div>

<p>We are looking for a talented Sr. Specialist, Compliance to join us. At Hikma you ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</p><p>If you want to be part of a team that cares about impact, this is the place for you.</p><h3>Key Responsibilities:</h3><h4>Awareness Activities Training &amp; Communication</h4><ul><li>Deliver and coordinate training sessions on the Code of Conduct, Anti-Bribery and Anti-Corruption (ABAC) policy, and other Group compliance policies and guidelines for employees, third parties, and other relevant stakeholders across the region.</li><li>Develop and maintain training materials and awareness content (presentations, e-learning modules, communications) tailored to regional needs and local regulatory context.</li><li>Track training completion rates, maintain accurate records, and follow up with functions/territories on outstanding training requirements.</li><li>Support the roll-out of new or updated policies, ensuring employees understand practical implications for their day-to-day work.</li><li>Act as a point of contact for compliance queries raised by employees and the sales/commercial teams within the region.</li></ul><h4>Assurance Activities Auditing &amp; Monitoring</h4><ul><li>Conduct periodic audits and monitoring reviews of sales expenses, promotional activities, and other commercial/field-force activities to verify compliance with Group policies (e.g. HCP interactions, meals, gifts, sponsorships, and event-related spend).</li><li>Identify, document, and report control gaps, policy breaches, or red flags arising from monitoring activities, and track remediation to closure.</li><li>Support the design and continuous improvement of monitoring plans, checklists, and risk indicators for sales and marketing activities.</li><li>Prepare periodic assurance reports and dashboards for the Regional Compliance Officer and relevant stakeholders, summarizing monitoring outcomes, trends, and areas of concern.</li><li>Assist in ad hoc reviews or preliminary assessments arising from Speak Up reports, internal audit findings, or management requests.</li></ul><h4>Third-Party Risk Management</h4><ul><li>Conduct risk-based due diligence on third parties (e.g. distributors, agents, consultants, HCPs/HCOs, vendors) engaged by the region, in line with the Group's Third-Party Risk Management (TPRM) procedure.</li><li>Assess due diligence findings, identify red flags (e.g. sanctions, adverse media, conflicts of interest, beneficial ownership concerns), and escalate high-risk cases for further review or senior approval.</li><li>Maintain accurate and up-to-date third-party risk records, ensuring renewals and periodic re-screening are completed within required timelines.</li><li>Support contracting teams and business stakeholders in understanding due diligence outcomes and any conditions or mitigations required prior to onboarding or renewal.</li><li>Monitor ongoing third-party compliance obligations (e.g. certifications, compliance attestations) as applicable.</li></ul><h4>Additional Responsibilities</h4><ul><li>Work closely with the regional Compliance team and Heads of Territory/Compliance Officers to ensure consistent implementation of the Compliance Program across markets.</li><li>Keep abreast of relevant regulatory developments (anti-bribery, healthcare compliance and industry codes) affecting the region, and flag implications to the Regional Compliance Officer.</li><li>Support the Regional Compliance Officer in preparing materials for internal governance forums, Compliance Committee updates, and Group reporting requirements.</li><li>Maintain accurate documentation, trackers, and audit trails to support inspection and audit readiness at all times.</li></ul><h4>Behavioral Competencies:</h4><ul><li>Accountability and Reliability</li><li>Commitment to Continuous Development</li><li>Collaboration and Teamwork</li><li>Integrity and Ability to Instill Trust</li></ul><h4>Technical and Professional Competencies:</h4><ul><li>Strong analytical and problem-solving skills</li><li>Documentation management and compliance tracking</li><li>Ability to process and analyze data files</li><li>Attention to detail and strong organizational skills</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications:</h4><ul><li>Bachelor's degree in Law, Business Administration, Pharmacy, Life Sciences, or a related field; a professional compliance certification (e.g. ICA, CCEP) is an advantage.</li><li>3 5 years of relevant experience in compliance, audit, risk management, or a related control function, ideally within a multinational or pharmaceutical/life sciences environment.</li><li>Working knowledge of anti-bribery and corruption frameworks (e.g. FCPA, UK Bribery Act), and third-party due diligence practices.</li><li>Experience conducting audits, monitoring reviews, or investigations, with the ability to identify risk and document findings clearly.</li><li>Fluency in English and Arabic (written and spoken); additional regional languages are an advantage.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Experience with compliance-related systems and processes is an advantage.</li><li>Regional experience (GCC and Levant) is a plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Work Location<br>The candidate will be based in Amman/Jordan with the possibility to evaluate remote working.<br> Expected duration<br>Starting in August 2026 for six months.<br> Duties and Responsibilities<br>Under the guidance of the Private Philanthropy Loyalty Officer, the Intern will be performing the following tasks: • Support the High-Value Donor (HVD) unit in designing and developing concept notes, proposals and reports; • Contribute to donor cultivation activities and products, including but not limited to online webinars, seasonal outreach, loyalty gifts, visibility products (including drafting social media posts), supporting the organization of field visits and developing branded items; • Support the HVD unit in organizing meetings and calls with partners; • Conduct research on fundraising and networking opportunities, and support the unit in preparing for network events and/or meetings with prospects; • Conduct donor intelligence research on existing high-value donors and their networks to strengthen retention and cultivation efforts; • Compile data on the HVD key performance indicators and support in preparing quarterly reports and analyses on High Value Donors portfolio.<br> Qualifications/special skills<br>Education: Applicants must be students enrolled in, or have recently completed (i.e. commence internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or a first university degree programme (minimum bachelor's level or equivalent), with major area of study in Business Management, Communication, Marketing, International Relations, Journalism, Social Sciences, or another relevant field is required. Skills: • Demonstrating service mindset in responding to requests and interacting with internal and external stakeholders, with an ability to collaborate internally with relevant colleagues to ensure adequate partners’ management and cultivation. • Good capacity to conduct research, analyze, and present data. • Practiced communicator with demonstrated ability to condense information and capture and communicate it in a well-structured way. • Team player who can work independently • Attention to detail and problem-solving skills. • Ability to develop creative solutions. • Drive for results. • Excellent knowledge of Microsoft Office is required. • Knowledge of Canva, Mailchimp, and/or Salesforce is an asset.<br> Languages<br>Fluency in English is required. Fluency in Arabic is a plus.<br> Additional Information<br>Not available.<br> Intern Specific text<br>Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div>Essential Functions/Core Responsibilities</div> <div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div> <div> </div> <div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div> <div> </div> <div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div> <div> </div> <div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div> <div> </div> <div> Maintain basic knowledge of client products and/or services</div> <div> </div> <div> Prepare complete and accurate work including appropriately notating accounts as required</div> <div> </div> <div> Participate in activities designed to improve customer satisfaction and business performance</div> <div> </div> <div> Offer additional products and/or services</div> <div> </div> <div> Track, document and retrieve information in call tracking database </div> <div> </div> <div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div> <div> </div> <div> </div> <div> <strong>Candidate Profile</strong> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Three to six months of relevant experience preferred</li> <li>Proficient or bilingual in German and English </li> <li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li> <li>Ability to effectively communicate, both written and verbally</li> <li>Dependable with strong attention to detail</li> <li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li> <li>Tolerance for repetitive work in a fast-paced, high production work environment</li> <li>Ability to work as a team member, as well as independently</li> <li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li> <li>Ability to rotate shifts, as needed</li> <li>Based on location and/or program, additional experience/skills may be required</li> </ul> <div> </div> <div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div>Essential Functions/Core Responsibilities</div> <div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div> <div> </div> <div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div> <div> </div> <div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div> <div> </div> <div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div> <div> </div> <div> Maintain basic knowledge of client products and/or services</div> <div> </div> <div> Prepare complete and accurate work including appropriately notating accounts as required</div> <div> </div> <div> Participate in activities designed to improve customer satisfaction and business performance</div> <div> </div> <div> Offer additional products and/or services</div> <div> </div> <div> Track, document and retrieve information in call tracking database </div> <div> </div> <div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div> <div> </div> <div> </div> <div> <strong>Candidate Profile</strong> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>0-2 years of relevant experience</li> <li>Proficient or bilingual in French and English </li> <li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li> <li>Ability to effectively communicate, both written and verbally</li> <li>Dependable with strong attention to detail</li> <li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li> <li>Tolerance for repetitive work in a fast-paced, high production work environment</li> <li>Ability to work as a team member, as well as independently</li> <li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li> <li>Ability to rotate shifts, as needed</li> <li>Based on location and/or program, additional experience/skills may be required</li> </ul> <div> </div> <div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <strong>Job Description</strong> </div> <div>Essential Functions/Core Responsibilities</div> <div> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</div> <div> </div> <div> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</div> <div> </div> <div> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</div> <div> </div> <div> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</div> <div> </div> <div> Maintain basic knowledge of client products and/or services</div> <div> </div> <div> Prepare complete and accurate work including appropriately notating accounts as required</div> <div> </div> <div> Participate in activities designed to improve customer satisfaction and business performance</div> <div> </div> <div> Offer additional products and/or services</div> <div> </div> <div> Track, document and retrieve information in call tracking database </div> <div> </div> <div> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</div> <div> </div> <div> </div> <div> <strong>Candidate Profile</strong> </div> <ul> <li>Bachelor's degree or diploma in any related field</li> <li>Three to six months of relevant experience preferred</li> <li>Proficient or bilingual in Turkish and English </li> <li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation</li> <li>Ability to effectively communicate, both written and verbally</li> <li>Dependable with strong attention to detail</li> <li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li> <li>Tolerance for repetitive work in a fast-paced, high production work environment</li> <li>Ability to work as a team member, as well as independently</li> <li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner</li> <li>Ability to rotate shifts, as needed</li> <li>Based on location and/or program, additional experience/skills may be required</li> </ul> <div> </div> <div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</div>",</div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>NA<br> Work Location<br>Remote<br> Expected duration<br>All deliverables shall be completed within 3 months from the start date of the contract. Possibility of extension subject to availability of funds and satisfactory performance.<br> Duties and Responsibilities<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 6 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. BACKGROUND AND PURPOSE Since its establishment in 1950, UNRWA has created and maintained extensive records documenting the history and experiences of Palestine refugees. These records, including registration files and other administrative and historical documentation, now span multiple generations and capture key life events, movements, and interactions with the Agency from the Nakba in 1948 to the present day. Over time, UNRWA has progressively modernized its records management practices, transitioning from paper-based documentation to digital systems. Today, while current data are maintained within the Agency’s web-based Refugee Registration Information System, extensive historical archives, comprising nearly 30 million documents, are preserved as part of UNRWA’s institutional memory and permanent records. Within this context, the Relief and Social Services Department (RSSD) is implementing initiatives aimed at strengthening UNRWA’s capacity to support research, knowledge management, and digital access to institutional information and archival materials. The consultancy aims to support the design, development, deployment, and maintenance of a secure and user-friendly web-based platform that will serve as a focal point for research activities within the Agency. The platform will host the Research Review Board application process, provide access to general information and resources related to UNRWA data and research, and support institutional coordination and dissemination of research-related materials and activities. The platform should be designed in a scalable manner to support potential future integration of digital archival collections and related research outputs. The incumbent will work under the supervision of the Senior Research and Partnership Officer in RSSD. DESCRIPTION OF DUTIES AND RESPONSIBILITIES In accordance with Agency policy and procedures, the incumbent will: • Design, develop, and maintain responsive and user-friendly web interfaces using HTML, CSS, and JavaScript. • Build and maintain server-side application logic and web application functionality using C# and ASP.NET Core. • Develop and integrate REST APIs to support communication between frontend interfaces, backend services, forms, and databases. • Develop and maintain functionalities related to the Research Review Board application and submission process. • Implement functionalities for storing, retrieving, displaying, and managing research-related and archival data using SQL Server or Azure SQL databases. • Connect frontend components to backend services and ensure reliable, secure, and efficient data exchange across the application. • Support the deployment, hosting, and maintenance of the application environment on Microsoft Azure. • Manage source code, version control, and deployment workflows using Git, Azure DevOps, or GitHub. • Ensure the platform is responsive, accessible, scalable, and aligned with project requirements and established technical standards. • Support troubleshooting, testing, debugging, and performance optimization of the application and related services. • Contribute to technical documentation, workflow refinement, and coordination with project stakeholders to support ongoing platform enhancement and sustainability. • Support future integration of digital archive functionalities and research resources into the platform as project activities expand. DELIVERABLES The consultant will be expected to deliver the following outputs within the agreed project timeline: • Functional and responsive RSSD web platform deployed and operational. • Research Review Board application and submission functionalities integrated into the platform. • Backend services and APIs developed and connected to frontend interfaces and databases. • Database integration and data retrieval functionalities implemented using SQL Server or Azure SQL. • Fully functional production environment deployed on Microsoft Azure. • Source code repositories and version control workflows established and maintained using Git-based tools. • Technical documentation covering deployment, maintenance, and system functionality submitted to RSSD. • Tested and optimized platform meeting agreed functionality and usability requirements. • Support provided for future integration of archive-related functionalities and research resources. • All deliverables shall be submitted in English. COMPETENCIES • Strong analytical and problem-solving skills • Ability to produce clean, maintainable, and well-documented code • Ability to work independently and collaboratively in a multicultural and interdisciplinary environment • Strong organizational and communication skills • Ability to manage multiple tasks and meet deadlines INDEPENDENCE OF WORK • Application of guidelines: The incumbent applies professional knowledge, technical expertise, and prior work experience to design, develop, and maintain the RSSD research platform in accordance with Agency standards, technical requirements, and operational needs. • Supervisory control overwork of the incumbent: Day-to-day activities are carried out independently and routine technical decisions are taken without reference to a higher authority. Major activities and deliverables are undertaken under the overall supervision of the Senior Research and Partnership Officer in RSSD. Work is reviewed based on quality, functionality, and attainment of agreed objectives and deliverables. PAYMENT SCHEDULE AND DELIVERABLES Deliverable 1: Submission of detailed technical workplan, platform architecture, functional specifications, and implementation timeline approved by RSSD (15% - 812.48 USD ) Deliverable 2: Development and deployment of the initial web platform framework, including frontend structure, navigation, and responsive interface (20% - 1,083.30 USD) Deliverable 3: Development and integration of backend services, APIs, database connectivity, and Research Review Board application functionalities (30% - 1,624.94 USD) Deliverable 4: Deployment of the platform on Microsoft Azure, including testing, debugging, optimization, and implementation of security and access management measures (20% - 1,083.30 USD) Deliverable 5: Submission of final technical documentation, source code repository, maintenance guidance, and support for handover and future integration requirements (15% - 812.48) Deliverable timelines and detailed technical requirements will be agreed upon at the commencement of the consultancy in coordination with RSSD. Minor adjustments to deliverables may be made during implementation based on operational and technical requirements, subject to agreement with RSSD.<br> Qualifications/special skills<br>Master degree in Computer Science, Software Engineering, Information Technology, Information Systems, Web Development, or a related field is required. At least two years of progressively responsible experience in web application development, software development, or related technical work. Expertise in Web Development – Front End (mandatory)  Strong experience in building and maintaining website structure and content using HTML  Experience adding interactivity and dynamic behavior to web pages (JavaScript)  Ability to styling and creating responsive and user friendly web pages (HTML, CSS, JavaScript)  Experience connecting web pages to backend services (JavaScript) Expertise in Application Development – Back End (mandatory)  Experience developing server side application logic (C#)  Experience building and maintaining web applications and APIs (ASP.NET Core)  Experience creating and exposing REST APIs for frontend consumption (C#, ASP.NET Core)  Experience managing and retrieving application data from databases (SQL) Expertise in Database &amp; Data Handling (mandatory)  Experience using predefined queries to store, retrieve, and update data (SQL – SQL Server or Azure SQL)  Experience ensuring accurate and reliable data usage within the application (SQL) Expertise in Cloud &amp; Development Environment (mandatory)  Experience hosting and managing web applications in the cloud (Microsoft Azure)  Experience deploying and maintaining application environments (Microsoft Azure)  Experience managing source code and version control (Git – Azure DevOps or GitHub) Knowledge of contemporary issues in the Middle East (desirable) Familiarity with the UN system and practices (desirable) Preference will be given to candidates with experience in (desirable requirements): o Writing structured front end code for larger applications (TypeScript) o Building lightweight backend or background processes (Azure Functions) o Simplifying database access using ORM tools (Entity Framework) o Managing user access and authentication (Azure Active Directory / Entra ID) o Experience working in enterprise or consulting environments (Microsoft stack)<br> Languages<br>Fluency in English is required<br> Additional Information<br>CONDITIONS OF SERVICE • All deliverables shall be completed within 3 months from the start date of the contract. Possibility of extension subject to availability of funds and satisfactory performance. • The consultant will work remotely. • Payment will be set at USD 5,416.50 for the entire package of deliverables listed under the "Duties and responsibilities" paragraph. Each deliverable will release payment of a percentage of the total fee upon satisfactory completion and acceptance of agreed outputs by RSSD, in accordance with UNRWA consultancy rates and applicable regulations.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in any related field 0-2 years of relevant experience Proficient or bilingual in French and English Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or diploma in any related field Three to six months of relevant experience preferred Proficient or bilingual in German and English Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required</p><p></p></section>

<table align="center" border="0" cellpadding="0" cellspacing="0" width="715"> <tbody> <tr> <td > <p><strong>JOB TITLE&nbsp; &nbsp; &nbsp; &nbsp;Health Informatics Assistant&nbsp;</strong></p> <p><strong>JOB SUMMARY </strong></p> <p>We are looking for a motivated Health Informatics Assistant with a background in IT and training in health informatics to support the ongoing success of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and optimize patient care. The Health Informatics Assistant will play a critical role in bridging the gap between clinical practice and digital health, ensuring PIMS delivers maximum value to its users and stakeholders.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p>MAIN TASKS AND RESPONSABILITIES</p> <p>&nbsp;</p> <p><strong>1. Software Support (50%)</strong></p> <ul> <li>Provide Tier-1 Technical and Functional Support:</li> <li>Act as the primary point of contact for all PIMS-related inquiries, troubleshooting system issues ranging from user access and data entry questions to workflow configuration and system navigation challenges.</li> <li>Issue Triage and Escalation:</li> <li>Log, categorize, and resolve user-reported incidents in a structured manner. When issues require deeper technical intervention, escalate them to the development, DevOps, or engineering teams with clear documentation and replication steps to ensure rapid diagnosis and resolution.</li> <li>System Monitoring and Quality Assurance:</li> <li>Continuously monitor system stability, performance indicators, and error logs to detect potential issues before they affect users. Recommend improvements or preventive fixes based on observed patterns.</li> <li>Feedback Loop for Continuous Improvement:</li> <li>Gather structured user feedback through support interactions and report them to the product and engineering teams to influence future enhancements, usability improvements, and feature development.</li> <li>Other support related tasks assigned by supervisor</li> </ul> <p>&nbsp;</p> <p><strong>2. User Training (20%)</strong></p> <ul> <li>Curriculum Design and Training Strategy:<br> Develop and implement a structured training methodology tailored to diverse audiences, including pharmacists, clinicians, supply chain officers, and program managers. Training approaches should accommodate varying levels of digital literacy and contextual needs.</li> <li>Delivery of Training Sessions:<br> Organize and deliver remote and in-person training workshops, onboarding sessions, and hands-on demonstrations to ensure proficiency in PIMS modules such as inventory management, prescription processing, reporting, and facility-level workflows.</li> <li>Creation of Learning Materials:<br> Produce high-quality training resources, including user manuals, SOPs, quick reference guides, walkthrough videos, and FAQs that support ongoing user self-learning and ensure sustainability after deployment.</li> <li>Mentorship and On-the-Job Support:<br> Provide continuous post-training mentorship through shadowing, follow-up sessions, refresher trainings, and personalized coaching to reinforce learning and address real-world workflow challenges.</li> <li>Capacity Building and Documentation:<br> Assess user competency levels, identify knowledge gaps, and implement targeted strategies to strengthen system adoption. Maintain detailed documentation on training coverage, attendance, and user progress.</li> <li>Other software implementation and training related tasks assigned by supervisor</li> </ul> <p>&nbsp;</p> <p><strong>3. Interoperability and Automation (30%)</strong></p> <ul> <li>Design, document, and support interoperability solutions between PIMS and external systems, including Electronic Medical Records (EMRs), Logistics Management Information Systems (LMIS), Health Information Systems (HIS), ERPs, DHIS2, and other partner platforms.</li> <li>Develop and maintain technical integration specifications, interface control documents (ICDs), API documentation, field mapping documents, and data transformation rules.</li> <li>Analyze partner systems, data models, and workflows to identify integration requirements, interoperability challenges, and opportunities for automation.</li> <li>Design and maintain data mappings between heterogeneous systems, including terminology mapping, master data harmonization, and reference data alignment.</li> <li>Support the implementation and validation of interoperability standards such as HL7 FHIR, HL7 v2, RESTful APIs, JSON, XML, CSV, and other data exchange mechanisms used by PIMS.</li> <li>Configure, develop, and maintain automation workflows for data exchange, data validation, reporting, notifications, synchronization, and routine operational processes.</li> <li>Monitor integration pipelines and automated processes, investigate failures, perform root cause analysis, and coordinate corrective actions to ensure reliable system operations.</li> <li>Collaborate with technical teams and external partners to test, validate, and deploy integrations while ensuring data quality, security, and compliance with organizational and industry standards.</li> <li>Identify opportunities to improve efficiency through automation, reducing manual processes and enhancing the reliability, scalability, and sustainability of PIMS operations.</li> <li>Develop technical documentation, standard operating procedures, and knowledge resources related to interoperability solutions and automation processes.</li> <li>Stay current with emerging interoperability standards, integration technologies, and automation best practices to continuously improve PIMS capabilities.</li> </ul> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>MINIMUM REQUIREMENTS</strong></p> <ul> <li>Bachelor’s degree in IT or pharmacy related field with relevant experience in health informatics.</li> <li>Experience or Internship in health informatics, software training, client support, or software implementation is preferred.</li> <li>NGO experience is preferred.</li> <li>Strong communication and interpersonal skills with a client-oriented mindset.</li> <li>Advanced technical knowledge of software systems and troubleshooting practices.</li> <li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li> <li>Fluent English language.</li> </ul> </td> </tr> <tr> <td > <p><strong>Additional Information</strong></p> </td> </tr> <tr> <td > <p><strong>Travel Required:</strong>&nbsp;&nbsp;&nbsp; 10 % of Time</p> </td> </tr> <tr> <td > <p><strong>Scope (Financial / Non-Financial):</strong></p> </td> </tr> <tr> <td > <p><strong>Key Contacts (Internal and External):</strong></p> </td> </tr> <tr> <td > <p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p> </td> </tr> <tr> <td > <p><strong>Code of Conduct</strong></p> <p>As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.&nbsp; If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.</p> <p>&nbsp;</p> <p>If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct and Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct and Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Safeguarding</strong></p> <p>It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.</p> <p>&nbsp;</p> </td> </tr> <tr> <td > <p><strong>Equal Opportunities</strong>&nbsp;</p> <p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p> </td> </tr> </tbody> </table> <div >&nbsp;

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><br>Summary:<br>We are looking for a Security Officer to maintain a safe and secure environment for our clients and employees. The Security Officer will be responsible for patrolling premises, monitoring surveillance equipment, checking building entrances, and responding to alarms as needed.<br><br>Job Responsibility:<br>- Ensure the security and safety of all personnel, visitors, and premises<br>- Patrol assigned areas to deter and detect signs of intrusion and ensure security of doors, windows, and gates<br>- Monitor surveillance cameras and alarms<br>- Respond to alarms and investigate disturbances<br>- Identify and report safety hazards<br>- Provide assistance to employees and visitors when needed<br>- Write reports of daily activities and incidents<br><br>Candidate Requirements:<br>- Proven experience as a Security Officer or similar role<br>- Knowledge of security operations and procedures<br>- Good communication skills<br>- Ability to operate surveillance systems and security equipment<br>- High school diploma or equivalent<br>- Certification as a Security Officer</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION DEADLINE: 1st-Jul-2026 CONTRACT DURATION: Until end of December 2026, with the possibility of renewal based on the performance evaluation and the availability of funds.</p><p><strong>Organizational Context</strong> The Jesuit Refugee Service (JRS) is a ministry of the Society of Jesus, acting as an international non-governmental organization with a mission to accompany, serve, and advocate for the rights of refugees and forcibly displaced people. The organization was founded in 1980 and has a presence in 58 countries. JRS undertakes services at national levels with global support through its Virtual Global Office. The style of JRS service is human and spiritual, working in situations of greatest need, seeking the long-term well-being of refugees and displaced people while not neglecting their immediate or urgent needs. The main services provided are in the field of Reconciliation, Mental Health and Psychosocial Support, Education, Livelihoods, and Advocacy. Currently, about 1 million individuals are directly served by JRS projects. Since 2008, JRS Jordan has served the most marginalised and often overlooked forcibly displaced communities in Amman JRS now runs project and activities that favor social inclusion, intercultural dialogue, community-building, psycho-social well-being, peacebuilding, empowerment, and self-reliance. JRS strives to create spaces where everyone feels included, accepted, and respected.</p><p><strong>Operational Context</strong> The Administrative Assistant supports the day-to-day administrative and logistical functioning of the JRS Jordan Country Office under the direct supervision of the Administration and Liaison Officer. The role provides essential operational support across office management, procurement execution, cash administration, and activity logistics ensuring that the country office and its programme activities are properly resourced and running smoothly. The role works in close coordination with the Project Coordinator and Project Assistant on activity-level logistics, and with the Finance Officer on petty cash and expense documentation.</p><p><strong>Main Responsibilities and tasks of the Position</strong></p><p><strong>Office Administration and Support</strong></p><ul><li>Manages the day-to-day administrative functioning of the country office, including filing, correspondence, rental, document management, and office supplies inventory.</li><li>Maintains organised and up-to-date records of office assets, equipment, and consumables; flags replenishment needs to the Admin and Liaison Officer in a timely manner.</li><li>Supports the Admin and Liaison Officer in coordinating office maintenance, cleaning, and facility-related requests.</li><li>Receives and routes incoming correspondence, deliveries, and visitor requests; ensures proper documentation of all incoming and outgoing communications.</li><li>Welcomes visitors and manages incoming calls, directing both to the appropriate staff or department.</li></ul><p><strong>Procurement Support</strong></p><ul><li>Executes small and routine purchases for office operations and programme activities within approved thresholds and in line with JRS procurement procedures; submits all receipts and supporting documentation to the Admin and Liaison Officer and Finance Officer.</li><li>Obtains quotations up to the agreed threshold and supports the Admin and Liaison Officer in the preparation of purchase requests when needed.</li><li>Coordinates the delivery of purchased items to the relevant activity location or office space; confirms receipt and condition with the requesting unit.</li><li>Maintains an organised record of purchases, receipts, and procurement documentation; supports audit readiness for all transactions within scope.</li></ul><p><strong>Cash Administration</strong></p><ul><li>Manages the office petty cash box under the oversight of the Finance Officer.</li><li>Ensures accurate documentation of all cash transactions in line with JRS finance procedures.</li><li>Prepares cash disbursement requests and expense claims with complete supporting documentation; submits for Finance Officer approval prior to disbursement.</li><li>Conducts regular petty cash reconciliations and reports balances to the Finance Officer as required.</li></ul><p><strong>Activity Logistics Coordination</strong></p><ul><li>Coordinates the logistical arrangements for programme activities as directed by the Admin and Liaison Officer and Project Coordinator: venue booking and setup, transport scheduling, material preparation, and refreshment procurement.</li><li>Liaises with bus drivers and transport providers; shares participant movement schedules and ensures transport arrangements are confirmed in advance of each activity.</li><li>Confirms with venues that spaces are ready, equipped, and available; reports any gaps or issues to the Admin and Liaison Officer or Project Coordinator.</li><li>Supports the Project Assistant in the field during activity openings and closings when logistics require additional coordination on the ground.</li></ul><p><strong>Vehicle and Fleet Support</strong></p><ul><li>Coordinates vehicle scheduling and use requests in line with country office procedures; maintains the vehicle booking log and ensures requests are submitted with sufficient lead time.</li><li>Follows up on vehicle maintenance needs, fuel records, and logbook completion; reports any issues to the Admin and Liaison Officer.</li></ul><p><strong>Other Duties</strong></p><ul><li>Attends internal team meetings and contributes administrative updates as requested.</li><li>Performs other tasks as directed by the Admin and Liaison Officer within the scope of the role.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree or diploma in Business Administration, Office Management, or a related field; equivalent practical experience will be considered.</li><li>Minimum one to two years of experience in an administrative, logistics, or operations support role; experience in an NGO or humanitarian context is an asset.</li><li>Strong organisational skills; ability to manage multiple tasks, track details accurately, and follow through without close supervision.</li><li>Strong communication and interpersonal skills; ability to engage participants, community members, and colleagues with professionalism and sensitivity.</li><li>Understanding of safeguarding, protection principles, and confidentiality in a humanitarian context.</li><li>Proficiency in Microsoft Office (Excel, Word); experience with project management or reporting tools is an asset.</li><li>Fluency in English and Arabic.</li><li>Willingness to be present in the field during activities, including occasional weekends during implementation peaks.</li></ul><p><strong>Core Values and Ethics</strong></p><ul><li>Commitment to JRS s mission, vision and values.</li><li>Ability to convey with enthusiasm JRS s role in accompanying and serving refugees and forcibly displaced people and to advocate for their right to protection and a life in dignity.</li><li>Trustworthy and good listener.</li><li>High sense of discretion in dealing with confidential matters at all times.</li><li>High integrity and honesty; ability to deal tactfully and discreetly with people, situations and information.</li><li>Acceptance of diversity and inclusion as core values.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b> - About REACH and IMPACT :</b></p><p>REACH was created in 2010 as a joint initiative of two International NGOs (IMPACT Initiatives and ACTED) and the United Nations Operational Satellite Applications Programme (UNOSAT). REACH’s purpose is to facilitate the development of information products that enhance the humanitarian community’s decision-making and planning capacity for emergency, recovery, and development contexts. REACH supports information management for aid actors through three complementary services: (a) needs and situation assessments by REACH teams; (b) situation analysis using satellite imagery; (c) provision of database and (web)-mapping facilities and expertise.</p><p>IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. IMPACT was launched at the initiative of ACTED, an international NGO whose headquarter is based in Paris and is present in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support on its fields of intervention.</p><p>&nbsp;</p><p><b>-Greening strategy:</b></p><p>ACTED’s greening strategy aims to tackle environmental degradation and climate change while meeting the needs of the most vulnerable who are often those most affected by the deepening environmental crisis. Each ACTED employee will adhere to these principles through key green programming responsibilities:</p><ul><li>Contribute towards the adherence and development of the greening strategy plan.</li><li>Explore innovative green programming opportunities and/or solutions within your realm of responsibilities and roles</li><li>Encouraging and promoting environmental safeguarding processes and environmental programming standards in accordance with SOPs and technical guideline notes</li></ul><p><br></p><p><b>-ACTED PSEAH Policy:</b></p><p>The Research Officer has the responsibility to adhere to the PSEAH Policy (Protection against Sexual Exploitation, Abuse and Harassment). The research officer has the obligation to complete all mandatory trainings related to the Code of Conduct and the PSEA policy and report any safeguarding concern such as breaches of organisational policies or codes of conduct according to ACTED’s procedures. The research officer carries out work duties in a way that does not harm children, vulnerable adults or other staff or volunteers.&nbsp;</p><p><b>&nbsp;</b></p><p><b>-Location: </b>Amman, Jordan.</p><p><b>&nbsp;</b></p><p> -<b><u>Job Purpose</u></b></p><p>REACH is currently seeking qualified applicants with experience in research, assessments and/or data to serve as an Assessment (Research) Officer.</p><p>The REACH Assessment Officer (AOs) will contribute to research on a number of topics in support of the Cash, Markets and Economics Livelihoods Unit, focusing on the Occupied Palestinian Territory (oPt). </p><p>This includes leading on research design, training of field staff, coordination of data collection and cleaning, analysis of key findings, production of information products (factsheets, dashboards, etc.), and dissemination of information to key humanitarian response actors and partners.</p><p>Past experience working on needs assessments, research or analysis in the humanitarian system as well as experience with managing and processing large datasets (including in Microsoft Excel) is required. Excellent English skills are a must. Experience with capacity building and Kobo Toolbox is preferred. Any additional statistical analysis software (eg. R) or data visualisation skills (eg. Power BI) are an asset but not required. The ideal candidate has excellent communication and organisational skills, and has a professional and proactive attitude.</p><p><br></p><p><b>Objectives:</b></p><p>&nbsp;</p><p><b><u>Objective 1: Research Design, Implementation, and Coordination</u></b></p><p>Under the supervision of the Senior Assessment Officer or Research Manager, the AO will contribute to designing or improving the methodologies and research tools. The AO will then execute the planning, coordination, implementation, and follow-up of research activities in line with overall project objectives and deadlines. Assessments may include analysis of cash assistance programmes, market assessments or economic livelihood assessments.</p><p>This will include the design of data collection tools (household and KI surveys, focus groups, etc.); training of field staff on research tools and methodologies; and management and coordination of data collection and cleaning. The AO will ensure regular reporting on research progress and participate in internal coordination meetings.</p><p><br></p><p><b><u>Objective 2: Analysis and Information Product Creation</u></b></p><p>With the support of the Senior Assessment Officer and Data Officer, the AO will contribute to the analysis of key research findings and incorporate them into information products such as factsheets, briefings, reports, dashboards, etc. The AO will work to ensure the quality and accuracy of information products and to ensure that products are delivered to key stakeholders in a timely and professional manner. </p><p>&nbsp;</p><p><b><u>Objective 3: External Engagement</u></b></p><p>In collaboration with the Senior Assessment Officer, the AO will contribute to the engagement with the relevant response stakeholder to identify research priorities and facilitate the use of key findings in planning and programming. The AO may also be requested to represent REACH in coordination meetings, donor presentations, or meetings with partner organisations as relevant.&nbsp;</p><p><b> Duties and Responsibilities</b></p><p>&nbsp;</p><p><b><u>Key Research Activities</u></b></p><p>&nbsp;</p><p><b>a.&nbsp;&nbsp;Research design and tool development</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Definition of research objectives and questions to address key information gaps;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identification of appropriate research methodologies;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Development of data collection tools and questionnaires including the drafting, translating, and reviewing of assessment indicators in coordination with clusters and working groups (household, key informant, FGD).</p><p>&nbsp;</p><p><b>b.&nbsp;Monitor data collection and cleaning</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the training of field data collection staff on research aims and tools;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor field data collection in collaboration with REACH Field Managers and Senior Assessment Officers </p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor the quality of data collected, undertake appropriate checks on data collected in the field and resolve discrepancies and quality issues.</p><p>&nbsp;</p><p><b>c.&nbsp;Preparation and production of information products</b></p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Carry out data analysis in line with research questions and objectives, with the support of REACH data teams where needed;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Contribute to factsheet production and reports using InDesign and work closely with REACH GIS Officers to produce mapping outputs. </p><p>&nbsp;</p><p><b>d.&nbsp;&nbsp;Dissemination of findings and external engagement</b></p><ul><li>Present key findings to relevant response actors and facilitate use of data for evidence-based planning and advocacy;</li><li>Coordinate with relevant actors and partner organisations to ensure research is aligned with priority information needs.</li></ul><p>&nbsp;</p><p><b><u>Internal Communication Processes</u></b></p><p>The AO will work directly with the Senior Assessment Officer/Assessment focal points, Data Officer, GIS officer, and Research Manager in country and liaise with IMPACT HQ in Geneva to ensure the quality and effectiveness of products developed. She/he will ensure effective internal communication with mission and IMPACT HQ colleagues.</p><p>&nbsp;</p><p><b><u>Confidentiality and Data Protection</u></b></p><p>The REACH AO will maintain the strictest confidentiality of data and processes. She/he will actively take measures to prevent the unauthorised sharing of information and data.</p><p><br></p><p><br></p><p> </p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>QUALIFICATIONS:</b></p><p><b><u>Requirements</u></b></p><p>-&nbsp;&nbsp;&nbsp;University undergraduate degree or 2+ years relevant experience;</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;Experience conducting research/assessments or working with data (academic research experience included);</p><p>-&nbsp;&nbsp;&nbsp;&nbsp;Fluency in English, excellent communication and writing skills;</p><p>&nbsp;</p><p><b><u>Desired</u></b></p><p>-&nbsp;&nbsp;Technical skills in any of the following:</p><p>•&nbsp;&nbsp;Strong Excel skills;</p><p>•&nbsp;&nbsp;&nbsp;Previous experience with mobile data collection (ODK, ONA, KoBo);</p><p>•&nbsp;&nbsp; Good understanding of research methods (including sampling frameworks);</p><p>•&nbsp;&nbsp;&nbsp;Experience with cleaning and analysing datasets required;</p><p>•&nbsp;&nbsp;&nbsp;Knowledge of the Adobe Suite, particularly InDesign an asset;</p><p>•&nbsp;Good understanding of research methods (including sampling frameworks);</p><p>•&nbsp;&nbsp;Experience on dashboards (Power BI, Shiny) an asset;</p><p>-&nbsp;&nbsp;Experience working in/on humanitarian or development contexts;</p><p>-&nbsp;&nbsp;Experience with external engagement and/or partner coordination;</p><p>-&nbsp;&nbsp;Strong analytical skills, including ability to identify and key trends and situate findings in wider context;</p></div>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p> <h4>Role responsibilities</h4> <p><strong>Test planning & test case design</strong><br> Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p> <ul> <li>Test plans</li> <li>Test cases</li> <li>Test scenarios</li> <li>Regression suites</li> <li>Edge-case validation scenarios</li> </ul> <p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p> <p><strong>Mobile application testing</strong><br> Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p> <ul> <li>Navigation flows</li> <li>Responsive layouts</li> <li>Platform-specific behaviors</li> <li>Offline behavior</li> <li>Push notifications</li> <li>Deep linking</li> <li>App lifecycle scenarios</li> </ul> <p>Test native, hybrid, and cross-platform mobile applications.</p> <p><strong>Web application testing</strong><br> Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p> <ul> <li>Desktop</li> <li>Tablet</li> <li>Mobile breakpoints</li> </ul> <p>Perform cross-browser testing on:</p> <ul> <li>Chrome</li> <li>Safari</li> <li>Firefox</li> <li>Edge</li> </ul> <p><strong>Content QA & CMS validation</strong><br> Review CMS-authored content and pages for:</p> <ul> <li>Content accuracy</li> <li>Formatting consistency</li> <li>Brand compliance</li> <li>Editorial standards</li> <li>Broken links</li> <li>Image/video rendering</li> <li>Metadata</li> <li>Alt text</li> <li>URL structures</li> </ul> <p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p> <p><strong>UI/UX validation</strong><br> Compare implemented screens and pages against Figma or approved design files. Identify and report:</p> <ul> <li>Spacing inconsistencies</li> <li>Typography mismatches</li> <li>Layout defects</li> <li>Responsive issues</li> <li>Visual alignment problems</li> </ul> <p>Ensure high visual and interaction quality across platforms.</p> <p><strong>Cross-device & cross-browser testing</strong><br> Validate functionality and appearance across multiple browsers and devices using:</p> <ul> <li>Physical devices</li> <li>Emulators/simulators</li> <li>Cloud testing platforms such as BrowserStack or Sauce Labs</li> </ul> <p>Verify responsive rendering and device-specific behaviors.</p> <p><strong>Accessibility testing</strong><br> Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p> <ul> <li>Keyboard navigation</li> <li>Color contrast</li> <li>Alt text</li> <li>Semantic structure</li> <li>Screen reader compatibility</li> <li>Focus states</li> </ul> <p>Use accessibility testing tools to identify and document issues.</p> <p><strong>Defect management</strong><br> Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p> <ul> <li>Reproduction steps</li> <li>Expected vs actual results</li> <li>Screenshots/videos</li> <li>Environment details</li> <li>Device/browser information</li> </ul> <p>Track defects through resolution, retesting, and closure.</p> <p><strong>Regression & release testing</strong><br> Execute regression test suites for every release cycle. Support:</p> <ul> <li>Smoke testing</li> <li>Sanity testing</li> <li>UAT validation</li> <li>Production verification</li> </ul> <p>Coordinate release sign-offs with stakeholders and project teams.</p> <p><strong>API & integration testing</strong><br> Perform basic API testing using Postman or similar tools. Validate:</p> <ul> <li>API responses</li> <li>Status codes</li> <li>Data integrity</li> <li>Error handling</li> <li>Backend integration behavior</li> </ul> <p><strong>Collaboration</strong><br> Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p> <ul> <li>Sprint planning</li> <li>Backlog refinement</li> <li>Daily standups</li> <li>Retrospectives</li> </ul> <p><strong>Continuous improvement</strong><br> Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p> <h4>Requirements</h4> <p>3–5 years of experience in software quality assurance and testing.</p> <p>Hands-on experience testing both mobile applications and web applications.</p> <p>Experience performing content QA on CMS-authored websites.</p> <p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p> <ul> <li>Sitecore</li> <li>Optimizely</li> <li>WordPress</li> <li>Contentful</li> </ul> <p>Experience working within Agile/Scrum delivery teams.</p> <h4>Core technical requirements</h4> <p><strong>Mobile testing</strong><br> Experience testing applications on:</p> <ul> <li>iOS</li> <li>Android</li> </ul> <p>Familiarity with:</p> <ul> <li>Native apps</li> <li>Flutter</li> <li>React Native</li> <li>Hybrid applications</li> </ul> <p>Experience using:</p> <ul> <li>Physical devices</li> <li>Simulators</li> <li>Emulators</li> </ul> <p>Understanding of mobile-specific behaviors such as:</p> <ul> <li>Permissions</li> <li>Notifications</li> <li>Deep links</li> <li>Offline states</li> <li>App lifecycle handling</li> </ul> <p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p> <p><strong>Web testing</strong><br> Strong experience with:</p> <ul> <li>Functional testing</li> <li>Regression testing</li> <li>Exploratory testing</li> <li>Cross-browser testing</li> <li>Responsive testing</li> </ul> <p>Familiarity with browser developer tools for:</p> <ul> <li>DOM inspection</li> <li>Console debugging</li> <li>Network analysis</li> </ul> <p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p> <p><strong>Content & CMS testing</strong><br> Experience validating:</p> <ul> <li>CMS-authored pages</li> <li>Metadata</li> <li>Alt text</li> <li>Structured URLs</li> <li>Structured data</li> <li>Media rendering</li> <li>Redirects</li> </ul> <p>Familiarity with multilingual and RTL content validation.</p> <p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p> <p><strong>Accessibility, quality & standards</strong><br> Working knowledge of WCAG 2.1 AA accessibility standards.</p> <p>Familiarity with accessibility tools such as:</p> <ul> <li>axe DevTools</li> <li>WAVE</li> <li>Lighthouse</li> </ul> <p>Understanding of:</p> <ul> <li>SEO fundamentals</li> <li>Metadata validation</li> <li>Canonical tags</li> <li>Structured data</li> </ul> <p>Awareness of Core Web Vitals and page performance behavior.</p> <p><strong>Tools & collaboration</strong><br> Experience with:</p> <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Zephyr</li> <li>TestRail</li> <li>Confluence</li> <li>SharePoint</li> <li>API testing using Postman or similar tools</li> <li>Basic Git knowledge for accessing documentation and test artifacts</li> </ul> <p>Strong written and verbal communication skills.</p> <h4>Nice to have</h4> <p>Experience with automation testing tools/frameworks such as:</p> <ul> <li>Selenium</li> <li>Cypress</li> <li>Playwright</li> <li>Appium</li> <li>XCUITest</li> <li>Espresso</li> </ul> <p>Familiarity with performance testing tools:</p> <ul> <li>JMeter</li> <li>k6</li> <li>Lighthouse</li> </ul> <p>Experience validating:</p> <ul> <li>Adobe Analytics</li> <li>Google Analytics</li> <li>Tealium</li> <li>Adobe Target implementations</li> </ul> <p>ISTQB or equivalent QA certification.</p> <p>Experience with CI/CD pipelines and automated test integrations.</p> <p>Arabic language reading ability for RTL content QA.</p> <h4>Soft skills</h4> <ul> <li>Exceptional attention to detail and visual accuracy</li> <li>Strong analytical and problem-solving abilities</li> <li>Clear and concise communication skills</li> <li>Ability to manage multiple testing workstreams and deadlines</li> <li>Structured and methodical approach to testing and documentation</li> <li>Strong collaboration and teamwork mindset</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>

<p><h4>Description</h4> <p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p> <p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p> <h4>Job overview</h4> <p>We are seeking a detail-oriented QA analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment.</p> <h4>Role responsibilities</h4> <p><strong>Test planning & test case design</strong><br> Review business requirements, user stories, acceptance criteria, and design specifications. Create and maintain:</p> <ul> <li>Test plans</li> <li>Test cases</li> <li>Test scenarios</li> <li>Regression suites</li> <li>Edge-case validation scenarios</li> </ul> <p>Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements.</p> <p><strong>Mobile application testing</strong><br> Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. Validate:</p> <ul> <li>Navigation flows</li> <li>Responsive layouts</li> <li>Platform-specific behaviors</li> <li>Offline behavior</li> <li>Push notifications</li> <li>Deep linking</li> <li>App lifecycle scenarios</li> </ul> <p>Test native, hybrid, and cross-platform mobile applications.</p> <p><strong>Web application testing</strong><br> Execute functional, regression, exploratory, and responsive testing on websites and web applications. Validate consistent behavior across:</p> <ul> <li>Desktop</li> <li>Tablet</li> <li>Mobile breakpoints</li> </ul> <p>Perform cross-browser testing on:</p> <ul> <li>Chrome</li> <li>Safari</li> <li>Firefox</li> <li>Edge</li> </ul> <p><strong>Content QA & CMS validation</strong><br> Review CMS-authored content and pages for:</p> <ul> <li>Content accuracy</li> <li>Formatting consistency</li> <li>Brand compliance</li> <li>Editorial standards</li> <li>Broken links</li> <li>Image/video rendering</li> <li>Metadata</li> <li>Alt text</li> <li>URL structures</li> </ul> <p>Perform multilingual and RTL (Arabic) content QA where applicable. Validate authored content within AEM or comparable CMS environments.</p> <p><strong>UI/UX validation</strong><br> Compare implemented screens and pages against Figma or approved design files. Identify and report:</p> <ul> <li>Spacing inconsistencies</li> <li>Typography mismatches</li> <li>Layout defects</li> <li>Responsive issues</li> <li>Visual alignment problems</li> </ul> <p>Ensure high visual and interaction quality across platforms.</p> <p><strong>Cross-device & cross-browser testing</strong><br> Validate functionality and appearance across multiple browsers and devices using:</p> <ul> <li>Physical devices</li> <li>Emulators/simulators</li> <li>Cloud testing platforms such as BrowserStack or Sauce Labs</li> </ul> <p>Verify responsive rendering and device-specific behaviors.</p> <p><strong>Accessibility testing</strong><br> Perform accessibility validation aligned with WCAG 2.1 AA standards. Validate:</p> <ul> <li>Keyboard navigation</li> <li>Color contrast</li> <li>Alt text</li> <li>Semantic structure</li> <li>Screen reader compatibility</li> <li>Focus states</li> </ul> <p>Use accessibility testing tools to identify and document issues.</p> <p><strong>Defect management</strong><br> Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. Include:</p> <ul> <li>Reproduction steps</li> <li>Expected vs actual results</li> <li>Screenshots/videos</li> <li>Environment details</li> <li>Device/browser information</li> </ul> <p>Track defects through resolution, retesting, and closure.</p> <p><strong>Regression & release testing</strong><br> Execute regression test suites for every release cycle. Support:</p> <ul> <li>Smoke testing</li> <li>Sanity testing</li> <li>UAT validation</li> <li>Production verification</li> </ul> <p>Coordinate release sign-offs with stakeholders and project teams.</p> <p><strong>API & integration testing</strong><br> Perform basic API testing using Postman or similar tools. Validate:</p> <ul> <li>API responses</li> <li>Status codes</li> <li>Data integrity</li> <li>Error handling</li> <li>Backend integration behavior</li> </ul> <p><strong>Collaboration</strong><br> Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. Participate in:</p> <ul> <li>Sprint planning</li> <li>Backlog refinement</li> <li>Daily standups</li> <li>Retrospectives</li> </ul> <p><strong>Continuous improvement</strong><br> Identify gaps in test coverage and QA processes. Contribute to QA documentation, checklists, and testing standards. Stay current with QA methodologies, accessibility standards, and testing tools.</p> <h4>Requirements</h4> <p>3–5 years of experience in software quality assurance and testing.</p> <p>Hands-on experience testing both mobile applications and web applications.</p> <p>Experience performing content QA on CMS-authored websites.</p> <p>Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as:</p> <ul> <li>Sitecore</li> <li>Optimizely</li> <li>WordPress</li> <li>Contentful</li> </ul> <p>Experience working within Agile/Scrum delivery teams.</p> <h4>Core technical requirements</h4> <p><strong>Mobile testing</strong><br> Experience testing applications on:</p> <ul> <li>iOS</li> <li>Android</li> </ul> <p>Familiarity with:</p> <ul> <li>Native apps</li> <li>Flutter</li> <li>React Native</li> <li>Hybrid applications</li> </ul> <p>Experience using:</p> <ul> <li>Physical devices</li> <li>Simulators</li> <li>Emulators</li> </ul> <p>Understanding of mobile-specific behaviors such as:</p> <ul> <li>Permissions</li> <li>Notifications</li> <li>Deep links</li> <li>Offline states</li> <li>App lifecycle handling</li> </ul> <p>Familiarity with TestFlight, Firebase App Distribution, or similar tools.</p> <p><strong>Web testing</strong><br> Strong experience with:</p> <ul> <li>Functional testing</li> <li>Regression testing</li> <li>Exploratory testing</li> <li>Cross-browser testing</li> <li>Responsive testing</li> </ul> <p>Familiarity with browser developer tools for:</p> <ul> <li>DOM inspection</li> <li>Console debugging</li> <li>Network analysis</li> </ul> <p>Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms.</p> <p><strong>Content & CMS testing</strong><br> Experience validating:</p> <ul> <li>CMS-authored pages</li> <li>Metadata</li> <li>Alt text</li> <li>Structured URLs</li> <li>Structured data</li> <li>Media rendering</li> <li>Redirects</li> </ul> <p>Familiarity with multilingual and RTL content validation.</p> <p>Basic familiarity with AEM authoring environments or similar CMS platforms.</p> <p><strong>Accessibility, quality & standards</strong><br> Working knowledge of WCAG 2.1 AA accessibility standards.</p> <p>Familiarity with accessibility tools such as:</p> <ul> <li>axe DevTools</li> <li>WAVE</li> <li>Lighthouse</li> </ul> <p>Understanding of:</p> <ul> <li>SEO fundamentals</li> <li>Metadata validation</li> <li>Canonical tags</li> <li>Structured data</li> </ul> <p>Awareness of Core Web Vitals and page performance behavior.</p> <p><strong>Tools & collaboration</strong><br> Experience with:</p> <ul> <li>JIRA</li> <li>ServiceNow</li> <li>Zephyr</li> <li>TestRail</li> <li>Confluence</li> <li>SharePoint</li> <li>API testing using Postman or similar tools</li> <li>Basic Git knowledge for accessing documentation and test artifacts</li> </ul> <p>Strong written and verbal communication skills.</p> <h4>Nice to have</h4> <p>Experience with automation testing tools/frameworks such as:</p> <ul> <li>Selenium</li> <li>Cypress</li> <li>Playwright</li> <li>Appium</li> <li>XCUITest</li> <li>Espresso</li> </ul> <p>Familiarity with performance testing tools:</p> <ul> <li>JMeter</li> <li>k6</li> <li>Lighthouse</li> </ul> <p>Experience validating:</p> <ul> <li>Adobe Analytics</li> <li>Google Analytics</li> <li>Tealium</li> <li>Adobe Target implementations</li> </ul> <p>ISTQB or equivalent QA certification.</p> <p>Experience with CI/CD pipelines and automated test integrations.</p> <p>Arabic language reading ability for RTL content QA.</p> <h4>Soft skills</h4> <ul> <li>Exceptional attention to detail and visual accuracy</li> <li>Strong analytical and problem-solving abilities</li> <li>Clear and concise communication skills</li> <li>Ability to manage multiple testing workstreams and deadlines</li> <li>Structured and methodical approach to testing and documentation</li> <li>Strong collaboration and teamwork mindset</li> </ul> <h4>Education</h4> <p>Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.</p></p><p></p>

<p>Senior Procurement Officer (Supervisor) Confidential - A leading company in Jordan (Retail / Electronics) Jordan Retail, Our client, A leading company in Jordan (Retail / Electronics), is looking for Senior Procurement Officer (Supervisor) to be based in Amman Jordan and reports to Procurement Manager Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Senior Procurement Officer (Supervisor) - Retail /Electronics- Jordan ) EMAIL_ADDRESS-impact.jo The Senior Procurement Officer (Supervisor) will develop and Implement Procurement strategy within specified categories and establish performance for each, managing the interface with suppliers. Senior Procurement Officer will lead the development of appropriate relationships with key partners. Senior Procurement Officer engage and gain buy in from key stakeholders in developing and implementing category strategy. In addition, responsible for running the purchasing in an efficient manner and contribute to achieve the profitable growth of Store.</p><p><b>Principal Duties and Responsibilities:</b></p><ul><li>Fixed and Intangible Assets:</li><li>Keep the company's equipment s and assets in good condition.</li><li>Follow the hygiene and safety rules of the store and local authorities.</li><li>Keep Ensure sufficient supply of consumer goods.</li><li>Human Resources:</li><li>Motivate and empower staff and redress their requirements periodically.</li><li>Train the staff &amp; prepare succession planning for potential candidates and high performers.</li><li>Schedule staff's working hours and delegate appropriate responsibilities and monitor their appearance (uniforms, badges, cleanliness, and attendance record).</li><li>Report immediately to the superior or concerned Reporting Manager, of any incidents/irregularities that could affect the operation of store.</li><li>Provide guidance and education to employees on procurement policies and procedures.</li><li>Communicate effectively with management, coworkers and store staff.</li><li>Monitor feedback to improve product mix and manpower planning.</li><li>check the number of promoters of each supplier</li><li>Merchandise:</li><li>Ensure to have an appropriate &amp; adequate assortment of items in terms of quantity, quality and price range.</li><li>Ensure that the best purchasing terms are obtained from supplier in terms of purchasing price, rebate and terms of payment.</li><li>Plan and negotiate promotions frequently in order to get best deals.</li><li>Study and check the competitor's price level frequently and take the appropriate decision.</li><li>Control stock carefully and adjust accordingly by monitoring purchase order and sales.</li><li>Control the supplier s manpower that performs the role of merchandises/promoters.</li><li>Build strong relationships with vendors.</li><li>Specifying market requirements for current and future products by conducting market research supported by on-going visits to vendors, and exhibitions. Correspondence with all local suppliers, and setting the deals with them. Getting new agencies/vendors. Setting deals with suppliers/vendors. Ordering, &amp; purchasing, &amp; Merchandising (Offers, Shelf Arrangement, Shelf Leasing, and Promotional Items. To maintain reference files of catalogs and literature, gather information on new products, and study new procedures which might be applicable to Extra line of business. Check the display of supplier s podiums in all branches and the location of each item. Check the display of each department in all branches. Follow up the sales with showroom managers. Make transfer between branches Follow up the display of items of all branches</li><li>Finance:</li><li>Utilize the stores available budget and prepare the monthly report.</li><li>Check the gross margin and monitor the shrinkage by inventory.</li><li>Follow and make sure that all the rebates are paid.</li><li>Ensure the stock level is according to the budget.</li><li>Agreement Payment Minus P.Os Marketing Contributions Supplier s stock</li><li>Supply Chain :</li><li>Requesting purchasing orders</li><li>Requesting minus</li><li>Information &amp; Communication:</li><li>Report any action that might interfere with proper functioning of the company.</li><li>Insure the circulation of information within the hierarch.</li><li>Report any information that might affect the result of the company.</li><li>Communicate social information that can affect the activities and/or image of the company.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Supply Chain, Logistics, Accounting, or related field.</li><li>4 - 7 years of procurement experience, preferably in retail, electronics, appliances, IT, or FMCG.</li><li>Strong supplier negotiation and follow-up skills.</li><li>Good knowledge of purchase orders, quotations, contracts, and logistics documentation.</li><li>Strong Excel and ERP/system experience.</li><li>Good English communication skills.</li><li>Organized, detail-oriented, and able to work under pressure.</li></ul><p>Preferred</p><ul><li>Experience in consumer electronics or retail procurement.</li><li>Vendor management with international brands.</li><li>Knowledge of import procedures, warranties, and after-sales coordination</li></ul>

<p><h4>Contract type:</h4> <p>Temporary appointment</p> <h4>Duty station:</h4> <p>Amman</p> <h4>Location:</h4> <p>Jordan</p> <h4>Categories:</h4> <p>Financial management</p> <p>UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.</p> <p>At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.</p> <p>UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.</p> <p><strong>For every child, the right to opportunity</strong></p> <p>The Hashemite Kingdom of Jordan is a leader in the region for the rights of its children. Working closely with the Government of Jordan, civil society, the private sector, and communities, UNICEF Jordan Country Office aims to sustain results achieved for children to date, and strive to further improve policies, national institutions and programmes, for the well-being of every child in Jordan, in line with Jordan's Vision 2025 and the National Human Resources Development Strategy (2016-2025) towards achieving the Sustainable Development Goals. Our programmes focus on improving the lives of the most vulnerable and disadvantaged children in the Kingdom, irrespective of their nationality, gender, religion, or background. Our main pillars include child protection; education; water, sanitation & hygiene; adolescent and youth engagement; health and nutrition; social protection; and operations.</p> <h4>How can you make a difference?</h4> <p>Under supervision of the NOB Accounting and Finance Officer you perform specialized tasks in the accounting and finance functions.</p> <h4>Summary of key functions/accountabilities:</h4> <ul> <li>Receive invoices from programme and other sections, verify accuracy, correctness including coding and completeness of documents and including checking the availability of adequate funding as appropriate.</li> <li>Work as focal point to the Global Shared Service Center (GSSC) in Budapest for submitting all country office invoices, payment requests and general accounting cases.</li> <li>Follow up banking issues and request replenishments for the JCO & MENARO bank accounts and resolve reconciling items resulted from the monthly bank reconciliations for bank accounts maintained by JCO & MENARO.</li> <li>Check all Direct Cash Transfer (DCT) requests, liquidations and reclassifications. Participate in HACT assurance activities by conducting spot checks for Implementing Partners (IP).</li> <li>Perform the monthly payroll activities from identifying funding shortages to confirming accuracy of the payment of the month with coordination with HR and budget teams.</li> <li>Analyze open items in General Ledger account balances as part of the monthly closure activities.</li> <li>Submit all Fixed Assets disposal transactions to GSSC in compliance with the current SOPs.</li> <li>Submit the monthly bank reconciliation needed sheets for GSSC and ensure completion of the bank reconciliation report.</li> <li>Review requests for change of funding source and other adjustments and submit requests for change of funding source and other adjustments to GSSC.</li> <li>Assist higher level officers in all aspects of accounts maintenance and providing reports on financial status, procedures, costs and expenditures, and potential funding problems.</li> <li>Support the HACT assurance activities (spot checks) to implementing partners.</li> <li>Monitor the petty cash account and perform the transaction and complete the monthly reconciliation and cash count.</li> </ul> <h4>To qualify as an advocate for every child you will have</h4> <h4>Minimum requirements:</h4> <p><strong>Education:</strong> Completion of secondary education is required. A bachelor’s degree from a recognized academic institution in finance, accounting, economics and business administration or any field relevant to the position may replace three years of related work experience. A master’s degree may replace an additional two years.</p> <p><strong>Work experience:</strong> Six years of relevant work experience in accounting and finance is required.</p> <p><strong>Skills required include:</strong> Financial reporting, invoice processing, bank reconciliation, and Excel.</p> <p><strong>Language requirements:</strong> Fluency in English and Arabic is required.</p> <h4>Desirables:</h4> <ul> <li>Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language is an asset.</li> <li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li> </ul> <h4>For every child, you demonstrate</h4> <p>UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it.</p> <h4>UNICEF competencies required for this post are</h4> <ul> <li>Builds and maintains partnerships</li> <li>Demonstrates self-awareness and ethical awareness</li> <li>Drive to achieve results for impact</li> <li>Innovates and embraces change</li> <li>Manages ambiguity and complexity</li> <li>Thinks and acts strategically</li> <li>Works collaboratively with others</li> </ul></p><p></p>