Navigation Officer Jobs - Amman Jordan
539 Jobs Found
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<p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify;"><strong style="box-sizing: border-box;"><u style="box-sizing: border-box;">Job Summary:</u></strong></p>
<p dir="RTL" style="box-sizing: border-box; margin: 30px 0px 0px; text-align: justify;"><strong style="box-sizing: border-box;">The Front Desk staff at the Olympic Training Center provides exceptional welcome services to visitors, athletes, and technical staff. The role includes greeting and guiding visitors, coordinating schedules and appointments, responding to telephone and electronic inquiries, and ensuring smooth and efficient operations within the center. The job also requires maintaining a professional work environment and treating visitors and athletes with respect and professionalism. Additionally, coordinating with different departments to facilitate daily operations and guarantee a positive experience for everyone at the center.</strong></p>
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<p dir="RTL" style="box-sizing: border-box; margin: 0px 0px 10px; text-align: justify;"><strong style="box-sizing: border-box;"><u style="box-sizing: border-box;">Job Duties:</u></strong></p>
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<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Greet and welcome athletes, staff, visitors, and dignitaries professionally.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;"> Act as the primary point of contact for inquiries and direct them to the appropriate departments or individuals.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Answer phone calls, emails, and inquiries, ensuring effective and timely communication.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;"> Manage visitors and guests and prepare reports (keep records).</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Provide information about the Olympic Preparation Center, including schedules, facilities, and upcoming events.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;"> Assist with check-in/check-out processes for athletes, staff, and guests staying on-site or during training.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;"> Manage and coordinate meeting rooms, ensuring they are properly equipped and maintained.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Support scheduling of appointments, training sessions, or events for athletes and staff.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;"> Coordinate with services or maintenance departments to ensure readiness and upkeep of common areas.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;">Assist with administrative tasks such as archiving, data entry, and record-keeping.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;"> Handle mail and deliveries, ensuring fast distribution to the intended recipients.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;"> Ensure the reception area and lobby are clean, organized, and Always prepared.</strong></li>
<li style="box-sizing: border-box;"><strong style="box-sizing: border-box;"> Coordinate with service or maintenance departments to address any issues in the reception area.</strong></li>
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<p>Job Vacancy Announcement</p><p><strong>: Smart Cloud Company for Electronics</strong> announces its need to hire</p><p>Indoor Sales Employee (Indoor Sales)</p><p><strong>Work location:</strong> Amman – Mecca Street</p><p>: Requirements</p><ul><li>Experience of at least <strong>two years</strong> in the field of selling electronic devices.</li><li>Good experience and knowledge <strong>of Apple products</strong> is a fundamental condition.</li><li>Educational qualification not less than <strong>diploma</strong> in a related field.</li><li>Excellent skills in communication, persuasion, and customer service.</li><li>Ability to work in a team and achieve sales targets.</li></ul>
<p>نحن شركة مسبار الأردن للإستشارات الجيوهندسية شركة رائدة في الخدمات الجيوتقنية بحاجة مستعجلة :</p><p>Certified Safety Officer للعمل في مشروع عقد محدد المدة لمدة 6 شهور،</p><p>مؤمن مواصلات، ومبيت، وطعام ,يشترط ان يمتلك رخصة قيادة</p><p>First aider certificate is an advantage لديه خبرة</p><p>على الاقل سنتان.</p>
<h4><strong><em><u>Note: this pertains to a temporary maternity replacement position between October 2026 - May 2027. Only candidates who submit a Cover Letter will be considered.</u></em></strong></h4>
<h4>Job Description and Requirements</h4>
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<p><strong>Job Description and Requirements: Finance Officer </strong></p>
<p><strong>Finance Officer - Jordan Office</strong><br>
We are looking for an experienced, independent, and organized Finance Officer to join our team in Jordan — ideal starting date 1 October 2026, until 31 May 2027.</p>
<p><strong>Who we are</strong><br>
forumZFD (known as Pro Peace) is a German non-governmental organization established in 1996. It strives for a culture of non-violence, where conflicts are dealt with constructively with the goal of ensuring peace. With the help of qualified peace experts and the implementation of projects of the Civil Peace Service, forumZFD (Pro Peace) works on the development of non-violent conflict transformation methods and tools for dealing with violent conflicts.</p>
<p>The forumZFD (Pro Peace) Jordan program started at the end of 2018 to support Jordanian CSOs and CBOs as partners in the fields of community development, conflict transformation, and peacebuilding.</p>
<p>Furthermore, forumZFD (Pro Peace) implements programs in other countries in the Middle East, Western Balkans, Philippines, Cambodia, Germany, and Ukraine.</p>
<p><strong>Your tasks and responsibilities</strong><br>
Under the supervision of the Country Director, you will be responsible for all financial management and administration in the office.</p>
<p><strong>Tasks include, but are not limited to:</strong></p>
<ul>
<li>Usage and reporting of in-country funds in accordance with existing forumZFD/Pro Peace, donor requirements and local laws.</li>
<li>Report to head office (financial report).</li>
<li>Control funds in accordance with existing forumZFD/Pro Peac and donor requirements.R:</li>
<li>Supervise and retrieve external annual audit report.</li>
<li>Revise and present financial documents in an accurate and timely manner.</li>
<li>Check the eligibility of expenditures and prepare payments (service contracts, orders, invoices, delivery notes, contracting procedure, etc.).</li>
<li>Prepare support documents and reporting on financial process of the office including the booking of expenses.</li>
<li>Manage, record, monitor, and reconcile cash flow, including preparation of cash forecasts and liquidity planning.</li>
<li>Ensure secure transfer and handling of cash withdrawn from the bank and safeguard all programme and project funds in accordance with organizational procedures.</li>
<li>Supervise the Admin & Logistics Assistant.</li>
</ul>
<p><strong>Your profile:</strong></p>
<ul>
<li>Bachelor’s degree in accounting, or related field.</li>
<li>Minimum of 3 years of relevant experience in Finance & Administration, preferably in an NGO or international organization.</li>
<li>Strong organizational skills and attention to detail.</li>
<li>Proficiency in Microsoft Office (Word, Excel, Outlook). The ideal candidate knows FundsPro.</li>
<li>Ability to work independently and as part of a multicultural and multinational team.</li>
<li>Fluent in English and Arabic, with excellent written and verbal communication skills.</li>
<li>Valid driver’s license is an advantage.</li>
<li>Commitment to equality, diversity, and non-violence.</li>
</ul>
<p><strong>Our offer:</strong></p>
<ul>
<li>Participation in an international organization with remuneration based on forumZFD (Pro Peace) local salary scales.</li>
<li>Contributions to social security benefits and comprehensive medical insurance.</li>
<li>A supportive, close-knit team with short communication lines.</li>
<li>A flexible and dynamic work environment.</li>
</ul>
<p><strong>Start of assignment</strong><br>
The preferred start date is 1 October 2026. The initial contract period runs until the end of May 2027.</p>
<p>If you have <strong><u>questions</u></strong> regarding the vacancy, please contact nour.hamid@propeace.de. Applications send to this e-mail will not be considered.</p>
<p>We look forward to receiving your application!</p>
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<h4 ><em >International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: </em><a href="http://www.internationalmedicalcorps.ethicspoint.com/" ><em >www.InternationalMedicalCorps.ethicspoint.com</em></a><em >. Please do not submit your CV or application to this website, it will not be considered for review. </em></h4>
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<p ><strong >Job Title: Finance Officer</strong></p>
<p ><strong >Location: Amman</strong></p>
<p ><strong ><u >Job Summary</u></strong></p>
<p >We are looking for a strong, qualified candidate to join our finance department to support the finance officers in IMC Jordan (MERO Office), mainly for preparing vouchers, processing cash/Bank payment, in accordance with our policies and procedures, follow up with the monthly scanning with our HQ and any other duties will be assigned to them.</p>
<p >To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.</p>
<p ><strong ><u >Main Tasks and Responsibilities </u></strong></p>
<ul >
<li >Maintain cash and bank transaction Journals.</li>
<li >Prepares bank and cash reconciliations.</li>
<li >Prepare payment vouchers and ensure their timely processing.</li>
<li >Ensure the payments Tracker is updated.</li>
<li >Ensure the timely updates of the cash & bank transactions journal in the accounting system.</li>
<li >Prepare accounts receivable (AR) and accounts Payable (AP) analysis and follow up on outstanding balances.</li>
<li >Ensure that procurement and logistics backups necessary for finance records are complete.</li>
<li >Prepare adjustment entries (GJs).</li>
<li >Assist in preparing National Staff Payroll and consultant payments, ensuring compliance with rules and regulations, including staff health insurance coverage issues, in coordination with the HR department.</li>
<li >Assist in the end-of-month closing process by ensuring all procedures are prepared timely, including intercompany entries, accruals, monthly allocations, pool account clearance, monthly amortization, etc.</li>
<li >Assist in the preparation of the monthly payroll analysis.</li>
<li >Train new finance assistants on the job when needed.</li>
<li >Provide assistance during field audit visits.</li>
<li >Process requests related to the test of transactions exercise processed by HQ.</li>
<li >Perform other duties as assigned by the supervisor.</li>
<li >Occasional coverage of Egypt operation </li>
</ul>
<p ><strong >Minimum Requirements:</strong></p>
<ul >
<li >BA in Accounting or any related field.</li>
<li >Excellent written and verbal communication in English.</li>
<li >2-4 years of experience in a similar role</li>
</ul>
<p ><strong ><u > Child Safeguarding</u></strong></p>
<p >International Medical Corps is committed to child safeguarding and expects all employees to strictly adhere to the values and principles of the International Medical Corps Child Safeguarding Policy.</p>
<p ><strong ><u >Code of Conduct</u></strong></p>
<p >It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.</p>
<p ><strong ><u >Compliance & Ethics</u></strong></p>
<p >Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.</p>
<p ><strong ><u >Equal Opportunities</u></strong></p>
<p >International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
<p >This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed</p>
<p >“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.</p>
<p ><strong >Our screening process will be on a rolling basis, once a candidate is selected the announcement will be closed.</strong></p>
<p><strong>JOB SUMMARY</strong> </p>
<p>The Roving HR Officer provides Human Resource support for the HR department. This role will be responsible for HR operational oversight of key HR functions including Talent Acquisition and management, Staff Relations, and Performance Management support etc.</p>
<p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.</p>
<p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p>
<ul>
<li>Act as the primary HR focal point during scheduled rotations or urgent deployments to Zaatari Camp, Azraq Camp, or any other assigned operation sites.</li>
<li>Provide direct, accessible HR services to field-based staff, national employees, and incentive-based volunteers (IBVs), addressing inquiries regarding policies, benefits, and contracts.</li>
<li>Coordinate field-specific HR administrative workflows, including physical file collection, contract distributions and making sure the contracts are signed by each employee, and time attendance sheet verifications.</li>
<li>Participate in reviewing national staff policies and recommend changes/additions/deletions to the HR Manager.</li>
<li>Provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues, as directed by supervisor.</li>
<li>Work with HR and Management on implementation of strategic planning of the department.</li>
<li>Conduct regular field travel to project offices, ensure proper implementation of human resources procedures and assist/ support managers in their needs.</li>
<li>Maintains compensation databases and ensures employment records are properly maintained in the HR systems (CostPoint, Local HR system)</li>
<li>Facilitate the recruitment process and advise the hiring manager on each recruitment stage and prepare regular recruitment tracking reports.</li>
<li>Ensure that the recruitment process is fair and transparent and in line with international Medical Corps (IMC) HR policies and procedures.</li>
<li>Ensure proper orientation for all new staff; collaborate and coordinate with other departments to provide an engaging and welcoming orientation.</li>
<li>Advise and facilitate employee separation process and maintain separation documents in employee file.</li>
<li>Assist in updating organograms, maintaining contact lists, and information flow lines regularly.</li>
<li>Assist in preparation of employee contracts, and other mandatory documents are signed and filed. </li>
<li>Assist in writing personnel letters as required (transfer, promotion, increment, acceptance of resignation and others).</li>
<li>Assist in preparation of separation / terminal benefits.</li>
<li>Assist HR Management to do periodic turnover analysis.</li>
<li>Ensure that all the personnel files are kept in safe custody and are updated on a regular basis. Also, ensure that the required documents are uploaded on shared cloud system (Office 365). </li>
<li>Support HR Management to ensure that performance reviews are processed timely and filed.</li>
<li>Supports country program supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.</li>
<li>Supports country program supervisors to identify training needs or performance gaps of staff.</li>
<li>Support the audit and compliance process and provide the documentation after reviewed by HR Management.</li>
<li>Perform other related duties as requested</li>
</ul>
<p><strong>MINIMUM QUALIFICATIONS</strong></p>
<ul>
<li>Typically, a bachelor's degree in a related area. A degree in HR management is preferable. An equivalent combination of relevant education and experience may be substituted as appropriate.</li>
<li> Typically, 3+ years’ experience as a HR Officer</li>
<li>Previous experience with International Medical Corps is a plus</li>
<li>Knowledge of local labor laws</li>
<li>Experience with human resource information system would be an added advantage</li>
<li>Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.</li>
<li> Knowledge and understanding of local employment standards</li>
<li> Strong MS Office and the ability to use technology to collaborate</li>
<li> Good conflict management skills</li>
<li> Excellent communication and interpersonal skills.</li>
<li>Excellent planning and organizing skills.</li>
<li>Ability to work effectively and collaborate with others</li>
<li>Ability to maintain confidentiality and foster trust and respect.</li>
<li>Self-motivated, highly organized and detail oriented.</li>
<li>Flexible, comfortable with deadlines and able to work well under pressure.</li>
<li> Ability to perform multi-tasking.</li>
</ul>
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p><strong>Equal Opportunities </strong></p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
<p><h4>Description</h4>
<p><strong>Job purpose</strong><br>
As a senior bidding officer, you will play a critical role in identifying business opportunities, conducting research, and compiling winning proposals that align with the company’s strategic objectives. You will be responsible for assessing risks, maintaining accurate records, and demonstrating strong bilingual communication skills. Your goal is to support company growth by securing contracts that align with the company’s vision and objectives.</p>
<h4>Duties & responsibilities</h4>
<p><strong>Market research and analysis</strong><br>
Conduct targeted market research to identify potential business opportunities and assess their feasibility.<br>
Monitor industry trends and developments to ensure proposals are relevant and competitive.</p>
<p><strong>Proposal development</strong><br>
Collaborate with cross-functional teams, including project managers, operations, and commercial staff, to gather essential information for developing comprehensive proposals.<br>
Assist in the bid preparation process by organizing key points for management review and ensuring proposals are visually appealing and responsive to customer needs.<br>
Ensure proposals effectively communicate the company’s value proposition, highlighting the benefits and competitive advantages of our services.</p>
<p><strong>Risk assessment and management</strong><br>
Evaluate and manage technical and commercial risks associated with each bid to maximize the likelihood of success.<br>
Participate in feasibility studies and vendor selection processes, working closely with key stakeholders to develop competitive proposals.</p>
<p><strong>Process improvement</strong><br>
Actively seek opportunities to enhance the bid process by identifying and implementing innovative solutions that increase efficiency.</p>
<p><strong>Relationship building</strong><br>
Foster and maintain relationships with key stakeholders, including clients, suppliers, and partners, to support and enhance business opportunities.</p>
<p><strong>Record keeping and tracking</strong><br>
Maintain accurate records of all bid opportunities, submissions, and outcomes to ensure effective tracking and reporting.</p>
<h4>Education, experience & qualifications</h4>
<ul>
<li>A bachelor’s degree in IT, business administration, business economics, or any other related field.</li>
<li>3-5 years of experience in proposal development and project management.</li>
<li>Proven skills in writing and editing proposal content within a complex business environment.</li>
<li>Proven ability to demonstrate driven results and accountability of business needs.</li>
<li>Excellent proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.</li>
<li>Ability to deliver compliant, professionally produced proposals within customer agreed-upon requirements and timeframes.</li>
<li>Excellent analytical skills.</li>
<li>Excellent written and verbal communication skills. Excellent creative Arabic and English writing skills.</li>
<li>Superb teamwork and interpersonal abilities.</li>
<li>Solid organizational skills including attention to detail and multi-tasking skills.</li>
</ul>
<h4>Behavioral competencies</h4>
<ul>
<li>Initiative</li>
<li>Problem solving</li>
<li>Team oriented</li>
<li>Adaptability</li>
<li>Ability to work under pressure</li>
</ul>
<h4>Technical competencies</h4>
<ul>
<li>Project management</li>
<li>Risk management</li>
<li>Proposal management</li>
</ul></p><p></p>
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<p><strong>JOB TITLE </strong><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="ContentControl SCXW3893414 BCX8" ><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span><span class="TextRun SCXW3893414 BCX8" lang="EN-US" ><span class="NormalTextRun SCXW3893414 BCX8" >Health Informatics </span><span class="NormalTextRun SCXW3893414 BCX8" >Officer</span></span><span class="ContentControlBoundarySink SCXW3893414 BCX8" lang="EN-US" ></span></span><span class="EOP Selected SCXW3893414 BCX8" > </span></p>
<p><strong>JOB SUMMARY </strong></p>
<p><strong>We are seeking a Health Informatics Officer</strong> with a background in pharmacy to support the implementation, optimization, and continuous improvement of the Pharmaceutical Information Management System (PIMS). PIMS is a comprehensive digital platform that integrates pharmaceutical logistics, prescribing, dispensing, and reporting to strengthen supply chain management and improve patient care. The Health Informatics Officer will serve as a key link between clinical practice, pharmaceutical operations, and digital health systems by supporting system configuration, data quality, user adoption, training, workflow optimization, and evidence-based implementation. The role contributes to ensuring that PIMS effectively meets programmatic, operational, and clinical needs while supporting interoperability, standardization, and continuous enhancement of digital health services across implementation settings.</p>
<p> </p>
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<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<ul>
<li>Gather, analyze, and document business, functional, and non-functional requirements through workshops, interviews, demonstrations, and stakeholder engagement, translating operational needs into clear system specifications.</li>
<li>Analyze client workflows, business processes, and operational challenges to design PIMS implementations that align with organizational objectives and best practices.</li>
<li>Configure and customize the PIMS platform based on approved requirements, including organizational structures, users, permissions, workflows, formularies, catalogs, reporting parameters, and other system settings.</li>
<li>Validate software configurations through functional testing and user acceptance testing (UAT), ensuring solutions meet client requirements prior to deployment.</li>
<li>Develop implementation documentation, configuration guides, user manuals, process maps, and standard operating procedures to support system deployment and long-term sustainability.</li>
<li>Plan and coordinate software implementation activities, including deployment planning, data migration support, testing, go-live preparation, and post-implementation stabilization.</li>
<li>Deliver user training, demonstrations, workshops, and onboarding sessions to ensure successful adoption of PIMS by client organizations.</li>
<li>Serve as the primary client success focal point throughout the implementation lifecycle, building strong relationships with client stakeholders and ensuring successful system adoption.</li>
<li>Conduct regular follow-up meetings with clients to monitor implementation progress, user satisfaction, system utilization, and achievement of project objectives.</li>
<li>Proactively identify implementation risks, user adoption challenges, and operational issues, coordinating with internal teams to ensure timely resolution.</li>
<li>Monitor key implementation and adoption indicators, preparing periodic status reports, success metrics, and recommendations for continuous improvement.</li>
<li>Work closely with software development, quality assurance, product, and technical support teams to communicate client feedback, clarify requirements, prioritize enhancements, and facilitate issue resolution.</li>
<li>Support troubleshooting activities by investigating reported issues, reproducing software defects, documenting findings, and coordinating with technical teams until resolution.</li>
<li>Promote best practices in digital health, pharmaceutical informatics, and change management to maximize the value delivered to client organizations.</li>
<li>Contribute to the continuous improvement of implementation methodologies, configuration standards, training materials, and client success processes.</li>
<li>Perform other duties as assigned by the supervisor.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
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<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy.</li>
<li>Experience or Internship in health informatics, client support, or software implementation.</li>
<li>NGO experience is preferred.</li>
<li>Strong communication and interpersonal skills with a client-oriented mindset.</li>
<li>Basic technical knowledge of software systems and troubleshooting practices.</li>
<li>High attention to detail, organizational skills, and ability to multitask in fast-paced environments.</li>
<li>Willingness to travel up to 40% to low-resource settings</li>
<li>Fluent English language.</li>
</ul>
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<p><strong>Additional Information</strong></p>
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<p><strong>Travel Required:</strong> 40 % of Time</p>
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<p><strong>Scope (Financial / Non-Financial):</strong></p>
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<p><strong>Key Contacts (Internal and External):</strong></p>
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<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
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<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
</td>
</tr>
</tbody>
</table>
<div >
<p>Starting position: 15/10/2026<br>
<br>
Duration : Fixed-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan<br>
<br>
Deadline for applications: Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.</p>
<p>Context :<br>
<br>
Terre des hommes Lausanne (Tdh), Switzerland’s largest children’s rights organization, maintains a strong presence across the Middle East and North Africa region. We operate in seven countries: Jordan, Egypt, Afghanistan, Lebanon, Syria, Iraq, and Palestine, with our regional office based in Amman.</p>
<p>The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p>Mission:</p>
<p>The Regional Senior HR Officer supports the MENA Regional HR Coordinator and serves as the primary focal point for the management of human resources processes for the Regional Office national workforce. This includes recruitment, onboarding, payroll coordination, medical insurance administration, contract management, attendance and leave management, learning and development, performance management, employee relations, compliance, and employee exit processes.</p>
<p>The position also supports the administration of the Regional Office international workforce, including deployments, accommodation arrangements, medical checks, arrivals and departures, and other HR-related contractual and administrative processes.</p>
<p>The Regional Senior HR Officer coordinates with relevant external stakeholders, ministries, and authorities to ensure compliance with labor regulations and the effective management of work permits, residency requirements, social security, income tax, and other statutory obligations.</p>
<p>In addition, the position manages HR-related administrative processes, including consultancy and service contracts under HR management, workshops, per diem administration, and other operational requirements.</p>
<p>The Regional Senior HR Officer provides operational HR support to the MENA portfolio upon request of the Regional HR Coordinator, contributing to the implementation of HR tools and systems, emergency HR support, staff training initiatives, and other regional HR priorities.<br>
<br>
Main responsibilities:</p>
<p><br>
National Regional Staff HR Management</p>
<p>· Manage end-to-end HR processes for Regional Office national staff including recruitment, onboarding, contract issuance, amendments, renewals, and terminations.</p>
<p>· Ensure accurate payroll inputs, monthly attendance, leave tracking, and coordination with finance for salary processing.</p>
<p>· Administer employee benefits including medical insurance enrollment, updates, and claims follow-up.</p>
<p>· Maintain up-to-date personnel files, HR database records, and ensure documentation is audit-ready.</p>
<p>· Follow up on performance management processes including probation reviews, annual appraisals, and performance improvement actions.</p>
<p>· Support learning and development activities including training coordination and capacity-building initiatives.</p>
<p>· Handle employee relations matters including queries, grievances, and disciplinary follow-up in coordination with the Regional HR Coordinator.</p>
<p>International Regional Staff Administrative Support</p>
<p>· Support HR administrative processes for expatriate staff including deployment, onboarding, relocation, and offboarding.</p>
<p>· Coordinate accommodation arrangements, travel logistics, and arrival/departure administrative requirements.</p>
<p>· Follow up on medical checks and related documentation for international staff.</p>
<p>· Support contract administration, including renewals and amendments.</p>
<p>· Ensure proper documentation and tracking of international staff movements, leave balances and assignments.</p>
<p>Stakeholder Management (Internal & External)</p>
<p>· Liaise with ministries, social security institutions, tax authorities, and other government bodies on HR-related matters.</p>
<p>· Ensure compliance with work permits, residency permits, and legal employment requirements for national and international staff.</p>
<p>· Coordinate with external service providers such as insurance companies, medical providers, and travel agencies.</p>
<p>· Serve as HR focal point for internal departments including finance, logistics, and programs on HR-related administrative matters.</p>
<p>· Maintain professional communication and timely follow-up with all stakeholders to ensure smooth HR operations.</p>
<p>· Liaise with HQ on global HR tools and initiatives relevant to the Regional Office, ensuring proper implementation, alignment, and timely follow-up on requirements.</p>
<p>Regional HR Support</p>
<p>· Provide HR operational support to country offices within the MENA portfolio upon request from the Regional HR Coordinator.</p>
<p>· Support implementation of HR tools, templates, systems, and standard procedures across the region.</p>
<p>· Assist in emergency HR responses including rapid recruitment, deployments, and HR coordination during crises.</p>
<p>· Contribute to HR projects, policy rollouts, and organizational change initiatives at regional level.</p>
<p>· Support capacity building for country HR focal points through guidance, coaching, and technical advice.</p>
<p>HR Reporting & Analytics</p>
<p>· Prepare regular HR reports including staffing updates, turnover, recruitment status, leave balances, and contract tracking.</p>
<p>· Maintain and update HR dashboards and trackers for regional office.</p>
<p>· Provide ad-hoc HR data and analysis to support decision-making by the Regional HR Coordinator and management.</p>
<p>· Ensure accuracy and consistency of HR data across all systems and reports.</p>
<p> </p>
<p>Compliance & Regulatory Management</p>
<p>· Ensure adherence to local labor laws, organizational HR policies, and donor requirements.</p>
<p>· Support internal and external HR audits by ensuring proper documentation and record-keeping.</p>
<p>· Monitor compliance with contractual obligations, probation requirements, and HR procedures.</p>
<p>· Follow up on statutory obligations including social security, income tax, and legal reporting requirements.</p>
<p>· Identify HR compliance risks and escalate issues to the Regional HR Coordinator when necessary.</p>
<p> </p>
<p>HR Administration Support</p>
<p>· Manage HR-related administrative tasks including preparation and processing of HR correspondence, letters, and certificates.</p>
<p>· Support organization of workshops, trainings, and staff events, including visa and per diem processing.</p>
<p>· Coordinate procurement and administrative follow-up for HR-related needs such as training materials, consultants, and service contracts.</p>
<p>· Ensure proper filing, archiving, and documentation of HR and administrative records in line with audit requirements.</p>
<p>· Support office-level administrative coordination related to HR processes and staff welfare activities.</p>
<p>· Follow up on HR-related payments and administrative claims in coordination with finance and other relevant departments.<br>
<br>
Required skills and competencies:<br>
<br>
Interpersonal Skills</p>
<p>· ability to work with a diverse team and adjust work schedules as necessary to meet work objectives and priorities in a professional manner.</p>
<p>· High attention to details, organized, and ability to prioritize workload.</p>
<p>· Strong verbal and written communication skills and ability to communicate HR policies and procedures clearly to diverse audiences.</p>
<p>· Maintains confidentiality when handling sensitive employee information, and demonstrates sound judgment, discretion, and ethical behavior.</p>
<p>· ability to establish and maintain positive working relationships with employees, managers, HQ teams, government authorities, and external service providers.</p>
<p>Organizational Skills</p>
<p>· Strong organizational and coordination skills, with the ability to manage multiple HR processes</p>
<p>· Ability to manage HR data, maintain trackers, and produce accurate reports.</p>
<p>· Follows through on actions and monitors progress until completion.</p>
<p>· Conflict resolution skills<br>
<br>
**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
Profile :<br>
<br>
Education :</p>
<ul>
<li>
<p>Bachelor’s degree in business administration, HR Management, Law, Social sciences, or a related field is required.</p>
</li>
</ul>
<p>Training/Qualifications</p>
<ul>
<li>
<p>Additional certifications in Human Resources (e.g., SHRM) are considered a strong asset.</p>
</li>
<li>
<p>Proven training in Labor Law and Employment Regulations, Employee Relations and Conflict Management, HR Information Systems (HRIS) or any other relevant HR trainings is highly desirable.</p>
</li>
<li>
<p>Familiarity with humanitarian standards, PSEAH (Prevention of Sexual Exploitation, Abuse and Harassment), Code of Conduct, Duty of Care and Staff Wellbeing is essential.</p>
</li>
<li>
<p>Experience / Skills :<br>
Minimum of 4–6 years of relevant experience in Human Resources similar role, preferably within humanitarian or development organizations.</p>
</li>
<li>
<p>Minimum 4 years of experience in an NGO/International Institution in a similar position (preferred).</p>
</li>
<li>
<p>Proficiency in managing payroll, leave management, national labor laws, and all relevant national HR processes and the full HR cycle.</p>
</li>
<li>
<p>Prior involvement in remote coordination or support to field missions is highly desirable.<br>
<br>
Languages :<br>
Native Arabic speaker with excellent command of English (spoken and written).<br>
<br>
IT knowledge :<br>
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using digital tools for inventory, procurement, and reporting.Experience with ERP is an asset.<br>
<br>
Salary :<br>
Following Tdh salary scale in Jordan</p>
</li>
</ul>
<p>Tdh General Code of Conduct and Ethical Policies :</p>
<ul>
<li>
<p>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</p>
</li>
<li>
<p>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</p>
</li>
<li>
<p>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</p>
</li>
<li>
<p>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</p>
</li>
<li>
<p>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</p>
</li>
</ul>
<p>Procedure:<br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
References :<br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<p><b ><span >SCOPE OF WORK</span></b></p>
<table align="left" border="1" cellpadding="0" cellspacing="0" width="504">
<tbody>
<tr>
<td >
<p><strong>Proposed Personnel</strong></p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
<tr>
<td >
<p><strong>Position</strong></p>
</td>
<td >
<p>IT Officer (G5)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Maximum Level of Effort</strong></p>
</td>
<td >
<p>Full-time LTTA</p>
</td>
</tr>
<tr>
<td >
<p><strong>Base of Operations</strong></p>
</td>
<td >
<p>Amman, Jordan</p>
</td>
</tr>
<tr>
<td >
<p><strong>position reports to</strong></p>
</td>
<td >
<p>Systems Strengthening & Implementation Lead</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Projects Background:</strong></p>
<p >The Jordan Himaya Activity aims to enhance the availability and quality of essential services and protection for survivors of domestic and sexual violence in Jordan. The project has two outcomes: 1) survivor-centered institutional capacity improved, and 2) legislative frameworks for protecting survivors and responding to violence strengthened. To achieve these outcomes, the project will apply a survivor-centered systems-strengthening approach to improve prevention, response, and protection services, and to support the development and implementation of survivor-centered legislation and policies.</p>
<p > </p>
<ol>
<li value="2"><strong>Position Description:</strong></li>
</ol>
<p >The IT Officer will provide on-site technical support for the deployment of an automated case management system across multiple locations and entities in Amman and compliance with national policies and standardized procedures. Technical support will include staff training, technical assistance, and on-job support. In addition, s/he will provide first-level technical support for the Himaya project. Responsibilities include installation, troubleshooting, maintenance of hardware/software, and coordination with external service providers. The IT Officer will formally be under the supervision under the supervision of Systems Strengthening & Implementation Lead and, with technical guidance from DAI’s home office IT team and the Office of Information and Management Technology (OIMT) and the director of Finance and Operations.</p>
<p><strong>Key Duties and Responsibilities:</strong></p>
<p ><strong>A. Case Management System Deployment:</strong></p>
<ul>
<li>Provide on-site technical support for the deployment of the DSV Case Tracking System across various locations in Amman.</li>
<li>Troubleshoot technical issues and adapt the system to local needs.</li>
<li>Train staff (e.g., case managers, social workers) on system use, data entry, reporting tools, and security protocols.</li>
<li>Provide on-the-job technical assistance and monitor system usage.</li>
<li>Collect feedback, identify challenges, and recommend improvements.</li>
<li>Ensure adherence to data security, confidentiality, and best practices.</li>
<li>Support data entry and generate regular progress reports.</li>
</ul>
<p ><strong>B. Support for IT Systems and User Support:</strong></p>
<ul>
<li>Maintain IT infrastructure (computers, printers, network equipment).</li>
<li>Perform preventive maintenance.</li>
<li>Handle setup and imaging of new machines.</li>
<li>Monitor system performance and conduct routine troubleshooting.</li>
<li>Support data backups and antivirus updates.</li>
<li>Address LAN and internet connectivity issues.</li>
<li>Provide end-user support for hardware, software, and applications.</li>
<li>Manage user accounts and permissions (e.g., TAMIS access).</li>
</ul>
<p ><strong>C. Support for Network, Security, and Inventory:</strong></p>
<ul>
<li>Maintain network security protocols and ensure compliance with DAI standards.</li>
<li>Assist in configuring and maintaining network components.</li>
<li>Support market research and procurement of IT equipment.</li>
<li>Maintain accurate inventory and assist with annual IT audits.</li>
</ul>
<p ><strong>D. Communication and Coordination:</strong></p>
<ul>
<li>Liaise with OIMT and local service providers to resolve issues and propose improvements.</li>
<li>Report major incidents and contribute to IT status updates.</li>
</ul>
<p ><strong>Qualifications:</strong></p>
<ul>
<li>Bachelor’s degree in IT, Computer Science, or related field; IT certifications are a plus.</li>
<li>2–3 years of relevant IT experience; experience with donor-funded programs preferred.</li>
<li>Experience in electronic case management systems is preferred.</li>
<li>Proven ability to work in multiple locations and adapt to different organizational environments.</li>
<li>Proficiency in maintaining and troubleshooting computer systems, networks, and software.</li>
<li>Familiarity with Windows environments and basic network configuration.</li>
<li>Strong communication, organizational, and customer service skills.</li>
<li>Fluency in Arabic; working knowledge of English preferred.</li>
</ul>
<table border="1" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td >
<p><strong>Job Title</strong></p>
</td>
<td >
<p><strong>Monitoring, Evaluation, Accountability & Learning Officer </strong></p>
<p><strong>(Maternity Cover)</strong></p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Location</strong></p>
</td>
<td >
<p>Amman, Jordan. (Includes regular field visits)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Job Holder Reports To</strong></p>
</td>
<td >
<p> </p>
<p>MEAL Manager</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Reporting to Job Holder</strong></p>
</td>
<td >
<p> </p>
<p>No direct reports</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Overall Purpose</strong></p>
</td>
<td >
<p>Enhance the quality of Medair’s assistance to vulnerable refugees and Jordanians through evidence-based collaboration with programme teams throughout the project cycle. Contribute to a MEAL team that supports and strengthens Medair’s MEAL system so that programming is accountable and focused on learning.</p>
<p> </p>
<p>In addition, the MEAL officer will be responsible of data management (data collation, entry, analysis, interpretation, and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Support the design of utilisation-focused quantitative and qualitative MEAL tools for collecting, analysing, and using data. </p>
</td>
</tr>
<tr>
<td >
<p><strong>Project Overview</strong></p>
</td>
<td >
<p>Medair’s programming in Jordan serves refugees and vulnerable Jordanians in addressing their health, social protection, and psychosocial support needs in rural and urban (non-camp) settings.</p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="680">
<tbody>
<tr>
<td colspan="2" >
<p><strong>FUNCTIONAL PERSONNEL LINKS </strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Internal</strong></p>
</td>
<td >
<ul>
<li>Program Coordinator</li>
<li>Project Coordinator</li>
<li>Project Managers and Senior Officers</li>
<li>Field and GSO Advisors</li>
<li>Outreach workers</li>
<li>Medair Project Support team</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>External</strong></p>
</td>
<td >
<ul>
<li>Local and International NGOs and relevant UN agencies</li>
<li>Consultants (as appropriate)</li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p> </p>
<table border="1" cellpadding="0" cellspacing="0" width="709">
<tbody>
<tr>
<td >
<p><strong>Major Duties and Responsibilities</strong></p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p><u>MEAL system components – selected programming responsibilities</u></p>
<ul>
<li><strong>Accountability to Affected Populations (AAP): </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, support the mainstreaming of AAP within the programme, while managing the MEAL activities.</li>
<li>Provide accurate and timely information to all beneficiaries and stakeholders</li>
<li>Facilitate the link between beneficiaries and Medair, providing information and feedback between beneficiaries and the MEDAIR team as appropriate.</li>
</ul>
<p > </p>
<ul>
<li><strong>Assessments, monitoring & evaluation: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, design, develop and/or modify high quality assessments, monitoring, and evaluation activities.</li>
<li> Developing tools for qualitative and quantitative data collection, analysis, visualisation, and use such as for post-implementation and post-distribution monitoring.</li>
<li>Support the management and implementation of field-level assessments, monitoring and evaluation data collection activities.</li>
<li>Train data collectors on relevant tools</li>
<li>Facilitate FGDs and conduct KII with relevant stakeholders. </li>
</ul>
<ul>
<li><strong>Learning and adaptation:</strong></li>
</ul>
<ul >
<li>Contribute to proactive dissemination and use of knowledge gained through MEAL activities among all stakeholders.</li>
<li>Contribute to organizing and facilitating learning events to capture best practices and lessons learnt when a project closes or as required.</li>
<li>Document and share the lessons learnt and best practices on time and ensure that the knowledge gained contributes to the improvement of projects and influences the strategic development of future projects and activities.</li>
<li>Support project implementation and improvement by providing timely information around project successes to be scaled up as well as challenges to allow ‘course correction’ throughout life of the program.</li>
</ul>
<p > </p>
<p><u>MEAL system components – cross-cutting responsibilities</u></p>
<ul>
<li><strong>Programme quality expectations:</strong> Under the direction of the MEAL Manager, support the integration of programme quality expectations (including Humanitarian Principles, the Core Humanitarian Standard, Sphere, donor and Medair standards as appropriate) into MEAL activities.</li>
<li><strong>Data quality:</strong> Support the development of data collection tools with high quality to capture the projects outcomes.</li>
<li><strong>MEAL Reporting: </strong></li>
</ul>
<ul >
<li>Under the guidance of the MEAL Manager, provide statistics to assist with selected donor MEAL reporting duties.</li>
<li>Develop the first draft of the interim, quarterly or final PDM reports and donor reports.</li>
<li>Support the MEAL manager on reviewing the partners monthly and final reports.</li>
</ul>
<p > </p>
<p><u>MEAL system components – management responsibilities </u></p>
<ul>
<li><strong>MEAL planning: </strong>Under the guidance of the MEAL Manager, contribute to the development of donor M&E plan.</li>
<li><strong>HR: </strong></li>
</ul>
<ul >
<li>Assist the MEAL manager to oversee and manage tasks for casual labour (enumerators) to carry out good quality data collection, as requested.</li>
<li>Ensure a positive working environment and good team dynamics.</li>
<li>Manage interpersonal conflicts among team members.</li>
</ul>
<ul>
<li><strong>Training: </strong>Under the guidance of the MEAL Manager, develop and deliver internal trainings to staff and casual labour on MEAL related exercises<strong>.</strong></li>
<li><strong>Budgeting and financial management</strong>:</li>
</ul>
<ul >
<li>Support good financial management of MEAL financial resources, including completing Payment Disbursal Forms (PDFs) for MEAL related activities when needed.</li>
<li>Follow the procedures on archiving all financial related documents of the casuals’ payments.</li>
</ul>
<p> </p>
<p><u>MEAL system – strategy, approach and other selected components</u></p>
<ul>
<li><strong>Internal and external communication: </strong></li>
</ul>
<ul >
<li>Contribute to the development and updating of the country MEAL strategy.</li>
<li>Contribute to appropriate, regular, transparent, and supportive communication between the MEAL team and all other departments.</li>
</ul>
<ul>
<li><strong>Internal and external collaboration and networking: </strong>Under the guidance of the MEAL Manager, participate in relevant internal and external working groups and networks, including Medair’s Regional MEAL Community of Practice and, when appropriate, the Amman MEAL network.</li>
</ul>
<ul>
<li><strong>Collaboration with the Information Management team</strong>: Work closely with the Information Management (IM) team to develop and revise data collection, analysis, and use tools.</li>
<li>Provide translation services when necessary.</li>
</ul>
<p> </p>
<p><u>Other</u></p>
<ul >
<li>Participate in MEAL-related conferences and workshops when possible and stay up to date of best practices and new knowledge created in the field of MEAL.</li>
<li>Perform any other related activities as assigned by immediate supervisor.</li>
</ul>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
<p> </p>
<table border="0" cellpadding="0" cellspacing="0" width="671">
<tbody>
<tr>
<td colspan="3" >
<p><strong>Person Specification</strong></p>
</td>
</tr>
<tr>
<td >
<h2>Qualification / Experience</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Vocational qualification</h2>
</td>
<td >
<h2>Bachelor’s degree in Statistics, Economics, MIS, International Development, Political Science, Public Health or other related fields or equivalent work experience</h2>
</td>
<td >
<p>Graduate Degree in related field</p>
</td>
</tr>
<tr>
<td >
<h2>Work experience</h2>
</td>
<td >
<h2>At least two years of experience working in MEAL roles in a humanitarian setting</h2>
</td>
<td >
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Languages</h2>
</td>
<td >
<h2>Strong working knowledge of English and Arabic (spoken and written)</h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>IT/IM</h2>
</td>
<td >
<h2>Good skills in Microsoft Office programs (Excel, Word Outlook and PowerPoint).</h2>
</td>
<td >
<h2>Experience with other database applications</h2>
</td>
</tr>
<tr>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
<td >
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Competencies</h2>
</td>
<td >
<h2>Essential</h2>
</td>
<td >
<h2>Desirable</h2>
</td>
</tr>
<tr>
<td >
<h2>Motivation</h2>
</td>
<td >
<p>Servant-hearted and passionate about serving the people in need and vulnerable populations.</p>
<p>Ability to facilitate programme and community interactions regardless of ethnicity, status, gender, origin, or affiliation.</p>
</td>
<td >
<h2>Self-motivated</h2>
</td>
</tr>
<tr>
<td >
<h2>Technical expertise</h2>
</td>
<td >
<p>Experience with designing, planning, implementing, and analysing surveys.</p>
<p>Experience in participatory assessment, monitoring and evaluation.</p>
<p>Strong time and task management skills</p>
<p>Strong analytical skills</p>
<p>Strong written and oral communication</p>
</td>
<td >
<p>Experience facilitating focus group discussions or workshops.</p>
<p>Strong report writing skills.</p>
<h2> </h2>
</td>
</tr>
<tr>
<td >
<h2>Team building</h2>
</td>
<td >
<p>Team-player with good inter-personal and conflict resolution skills</p>
<p>Willingness to support others and share the workload</p>
</td>
<td >
<h2>Experience working with a multicultural team.</h2>
<p> </p>
</td>
</tr>
<tr>
<td >
<h2>Adaptability</h2>
</td>
<td >
<p>Capacity to work under pressure and manage personal stress levels.</p>
<p>Creative, open-minded, flexible, self-learner, problem-solver</p>
</td>
<td >
<h2>Willingness to be stretched professionally, personally, and spiritually</h2>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Work conditions</strong></p>
</td>
<td colspan="2" >
<p>This is a position based in Amman with regular field visits throughout Jordan.</p>
</td>
</tr>
<tr>
<td >
<p> </p>
</td>
<td colspan="2" >
<p> </p>
</td>
</tr>
<tr>
<td colspan="3" >
<p><strong>Job Commitment</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Planned start date</strong></p>
</td>
<td colspan="2" >
<h2>10<sup>th </sup>September 2026</h2>
</td>
</tr>
<tr>
<td >
<p><strong>Duration of commitment</strong></p>
</td>
<td colspan="2" >
<p>2.5 Months</p>
</td>
</tr>
</tbody>
</table>
<p>*<strong>Important note</strong>: “We will review applications on a rolling basis”</p>
<p>Job Tiltle <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong><br>
</p>
<table align="center" border="0" cellpadding="0" cellspacing="0" width="715">
<tbody>
<tr>
<td >
<p><strong>JOB SUMMARY </strong></p>
<p>The <strong>Software </strong><strong>Implementation</strong> <strong>Officer</strong> supports the deployment and implementation of software solutions, ensuring smooth transitions and minimal downtime across program sites. This role involves assisting in the preparation, coordination, and execution of software installations, updates, and configurations across diverse technical and field environments.</p>
<p>Working within a cross-functional team, the officer collaborates closely with stakeholders to conduct pre-deployment assessments, configure systems, resolve technical issues, and provide hands-on or remote support throughout rollouts. The role also contributes to deployment documentation, user training, and ongoing support to ensure that systems are effectively adopted and aligned with programmatic needs.</p>
<p>The ideal candidate has a solid understanding of software deployment processes and tools, strong attention to detail, and excellent communication skills. Flexibility, adaptability, and a collaborative mindset are essential for thriving in dynamic and often resource-constrained NGO settings.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p>MAIN TASKS AND RESPONSABILITIES</p>
<p> </p>
<p><strong>1. Deployment Planning, Implementation and Support (50%)</strong></p>
<ul>
<li>Conduct discovery sessions to gather deployment requirements from clients and field teams</li>
<li>Perform technical assessments to evaluate pre-deployment readiness across country or field sites</li>
<li>Contribute to deployment and training planning in collaboration with the Head of Department (HoD) and IT team</li>
<li>Assist in transition planning for software implementations, including testing, installations, and data integrity validation</li>
<li>Support global rollout efforts across International Medical Corps’ missions and coordinate with external partners</li>
<li>Execute and monitor software deployments, providing real-time technical support during rollouts</li>
<li>Deliver in-person or remote training sessions to healthcare staff and end users</li>
<li>Provide Tier 1 and Tier 2 support during go-live and post-deployment phases</li>
<li>Perform routine system maintenance, including patches, updates, and configuration changes</li>
<li>Travel up to 50% to low-resource settings to assist with deployments, training, and support activities</li>
</ul>
<p> </p>
<p><strong>2. Documentation, Compliance and Continuous Improvement (50%)</strong></p>
<ul>
<li>Assist in creating and updating user guides, training materials, and technical documentation</li>
<li>Track deployment progress and maintain records of implementation activities and lessons learned</li>
<li>Responding to system issues, escalate complex problems, and document resolutions for internal use</li>
<li>Collaborate with the HoD and medical teams to ensure system compliance with privacy, security, and regulatory standards</li>
<li>Participating in collaborative teams focused on improving system functionality and user experience</li>
<li>Gather, document, and share user feedback to inform system enhancements</li>
<li>Support the implementation of data protection protocols and contribute to internal audits or compliance checks</li>
<li>Stay up to date with industry trends and best practices in digital health, deployment strategies, and health information systems</li>
</ul>
<p> </p>
<p>Perform additional duties assigned by supervisors to support departmental and organizational goals</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>MINIMUM REQUIREMENTS</strong></p>
<p> </p>
<ul>
<li>Bachelor’s degree in pharmacy or a related health field.</li>
<li>Minimum 1 years of experience in NGO healthcare, pharmaceutical services, or project coordination.</li>
<li>Hands-on experience with health information systems.</li>
<li>Understanding of healthcare or supply chain workflows.</li>
<li>Ability to interpret and follow technical instructions accurately.</li>
<li>IMC Experience is preferable.</li>
<li>Excellent communication and interpersonal skills in multicultural environments.</li>
<li>Willingness to provide on-site or remote support during rollout phases.</li>
<li><strong>Willingness to travel up to 50% to low-resource settings</strong></li>
<li>Proficient in English language is required.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p><strong>Additional Information</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Travel Required:</strong> 50 % of Time</p>
</td>
</tr>
<tr>
<td >
<p><strong>Scope (Financial / Non-Financial):</strong></p>
</td>
</tr>
<tr>
<td >
<p><strong>Key Contacts (Internal and External):</strong></p>
</td>
</tr>
<tr>
<td >
<p>This job description is subject to review to ensure that it reflects the requirements of International Medical Corps.</p>
</td>
</tr>
<tr>
<td >
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<tbody>
<tr>
<td >
<p><strong>Ethical Conduct at International Medical Corps</strong></p>
<p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our <em>Code of Conduct and Ethics</em> and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our <em>Code of Conduct and Ethics</em>, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p>
<p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p>
<p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the <em>Code of Conduct and Ethics, </em>all staff are required to report suspected or actual misconduct or violations of organizational policies. Our <em>Code of Conduct and Ethics</em> and <em>Whistleblower Policy</em> prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p>
<p> </p>
</td>
</tr>
<tr>
<td >
<p><strong>Equal Opportunities</strong> </p>
<p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>
</td>
</tr>
</tbody>
</table>
<div >
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
<div class="cc-row" >
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<div class="cc-column cc-column--default" >
<div class="cc-column__content" >
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<div class="job-details__section" >
<div class="job-details__description-content basic-formatter" >
<p ><span >The purpose of the Information Management, Design & Advocacy Officer position is to ensure the provision of updated daily data to the cluster Information Coordinator and coordination team by analyzing, verifying, and preparing reports that align with the identified needs in the OPT. The officer will also be responsible for designing all cluster-related products — including infographics, dashboards, maps, and visual materials — originated from the Cluster Team, as well as managing the cluster's social media presence and supporting evidence-based advocacy communications.</span></p>
<p><strong>SCOPE OF WORK</strong></p>
<p><strong>JORDAN Himaya Activity</strong></p>
<table align="center" border="1" cellpadding="0" cellspacing="0" width="504">
<tbody>
<tr>
<td >
<p><strong>Proposed Personnel</strong></p>
</td>
<td >
<p>TBD</p>
</td>
</tr>
<tr>
<td >
<p><strong>Position</strong></p>
</td>
<td >
<p>Procurement Officer</p>
</td>
</tr>
<tr>
<td >
<p><strong>Maximum Level of Effort</strong></p>
</td>
<td >
<p>Full-time LTTA (18 Months)</p>
</td>
</tr>
<tr>
<td >
<p><strong>Base of Operations</strong></p>
</td>
<td >
<p>Amman, Jordan</p>
</td>
</tr>
<tr>
<td >
<p><strong>position reports to</strong></p>
</td>
<td >
<p>Procurement Manager</p>
</td>
</tr>
</tbody>
</table>
<div >
<p><strong>Job Description – Medical Officer </strong></p>
<p><strong>La Chaîne de l’Espoir (CDE) – Jordan Mission</strong></p>
<p><strong>Position Title:</strong> <strong>Medical Officer</strong><br>
<strong>Duty Station:</strong> Amman, Jordan (with regular travel within Jordan)<br>
<strong>Reports to:</strong> Head of Mission (temporally)<br>
<strong>Supervises:</strong> None<br>
<strong>Works in Close Collaboration With:</strong> Program Manager, Support Services Manager, HQ Technical Teams (Mainly Technical Referent and Program Coordinator)<br>
<strong>Contract Type:</strong> Full-time<br>
<strong>Start Date:</strong> As soon as possible</p>
<p><strong>Contract duration</strong>: 5 months (until 31/12/2026 - renewable)</p>
<div>
<hr>
<p><u>AMR Technical Officer</u></p>
<p><u>Job Summary:</u> </p>
<p>The AMR Technical Officer will support the day-to-day implementation of antimicrobial resistance activities under the STRIDES Jordan Activity. Working under the supervision of the AMR & IPC Advisor, the Antimicrobial Resistance Technical Officer will provide technical and operational support across AMR workstreams, assist in the development of AMR-related tools and materials, and coordinate with government counterparts and implementing partners as directed. The position contributes to AMR surveillance strengthening, capacity building, donor reporting, and workplan tracking, and ensures project activities are implemented in alignment with international best practices and Jordan’s National Action Plan on AMR. </p>
<p> </p>
<p><u>Accountabilities:</u> </p>
<ul>
<li>Provides technical support for the implementation of AMR activities in alignment with Jordan’s National Action Plan on AMR and relevant national guidelines. </li>
</ul>
<ul>
<li>Supports strengthening of AMR surveillance systems, including data collection, analysis, and reporting at the facility and national levels. </li>
</ul>
<ul>
<li>Assists in the development and dissemination of AMR-related tools, guidelines, training materials, and technical briefs. </li>
</ul>
<ul>
<li>Monitors and maintains AMR project protocols, instruments, data sets, manuals, and training materials. </li>
</ul>
<ul>
<li>Conducts searches of published literature on evolving issues in AMR, antimicrobial stewardship, and related public health areas. </li>
</ul>
<ul>
<li>Responds to technical requests and inquiries from internal and external staff related to AMR activities. </li>
</ul>
<ul>
<li>Supports implementation of AMR activities under the STRIDES Jordan workplan and tracks delivery of outputs against agreed timelines. </li>
</ul>
<ul>
<li>Ensures AMR technical implementation is consistent with best practices and meets donor contractual obligations. </li>
</ul>
<ul>
<li>Supports engagement with the Ministry of Health and relevant government entities on AMR surveillance and stewardship activities, as directed by the AMR & IPC Advisor. </li>
</ul>
<ul>
<li>Coordinates with operations and finance teams to support timely and on-budget implementation of AMR activities. </li>
</ul>
<ul>
<li>Drafts AMR technical progress reports and contributes to all donor reporting requirements. </li>
</ul>
<ul>
<li>Prepares and delivers presentations on AMR progress to the project team and relevant stakeholders. </li>
</ul>
<ul>
<li>Contributes to the development and review of annual workplans and AMR technical deliverables. </li>
</ul>
<ul>
<li>Assists with the development of proposals and AMR technical design documents, based on direction from technical leadership. </li>
</ul>
<p><u>.Applied Knowledge & Skills:</u> </p>
<ul>
<li>Working knowledge of AMR, antimicrobial susceptibility testing (AST) and AMR diagnostics, antimicrobial stewardship, and related public health areas, including familiarity with the Global Action Plan on AMR and WHO AMR core components. </li>
</ul>
<ul>
<li>Understanding of Jordan’s public health system, national AMR landscape, and relevant government structures is an advantage. </li>
</ul>
<ul>
<li>Experience supporting AMR programs and government counterparts in Jordan or the broader MENA region preferred. </li>
</ul>
<ul>
<li>Professional proficiency in both Arabic and English, written and verbal, is required. </li>
</ul>
<ul>
<li>Strong organizational and analytical skills, with ability to manage multiple tasks and meet deadlines. </li>
</ul>
<ul>
<li>Proficiency in MS Office and relevant data management tools. </li>
</ul>
<ul>
<li>Ability to analyze and interpret AMR laboratory and surveillance data, identify errors, and prepare clear and accurate reports. </li>
</ul>
<p> </p>
<p><u>Supervision Given/Received:</u> </p>
<ul>
<li>Reports to the AMR & IPC Advisor. </li>
</ul>
<ul>
<li>Has no formal supervisory responsibility; may provide guidance to junior or support staff. </li>
</ul>
<p> </p>
<p><u>Education: </u> </p>
<ul>
<li>Bachelor’s degree or its international equivalent in Microbiology, Public Health, Laboratory Sciences, Pharmacy, or a related field. </li>
</ul>
<p> </p>
<p><u>Experience</u> </p>
<ul>
<li>Minimum 4+ years of relevant experience in AMR, microbiology, antimicrobial stewardship, or a related public health field. </li>
</ul>
<ul>
<li>Experience providing technical support to AMR or health security programs in Jordan or the MENA region preferred. </li>
</ul>
<ul>
<li>Prior work experience in a non-governmental organization, government agency, or private organization operating in the public health or global health security space. </li>
</ul>
<ul>
<li>Professional proficiency in both<strong> Arabic and English</strong>, written and verbal, is required</li>
</ul>
<p>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</p>
<p>FHI 360 is an <a href="http://www.fhi360.org/careers/eeo">equal opportunity and affirmative action employer</a> whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</p>
<p>Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p>
<p>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</p>
<p><strong>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email <a href="mailto:CareerCenterSupport@fhi360.org">CareerCenterSupport@fhi360.org</a>.</strong><br>
<br>
FHI 360 fosters the strength and health of its workforce through a <a href="https://www.fhi360.org/node/689">competitive benefits package</a>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.</p>
<p> </p>
<p><strong>Starting position: 15/10/2026<br>
<br>
Duration : Fixe-term Contract (12 Month Duration)<br>
<br>
Rate of activity : 100%<br>
<br>
Place of work : MENA Regional Office - Amman, Jordan</strong><br>
<br>
<br>
<strong> Deadline for applications:</strong> Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br>
<br>
Terre des hommes (Tdh) :<br>
<br>
The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p>
<p><strong>Context :</strong><br>
<br>
Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br>
<br>
<strong>Main responsibilities:</strong><br>
<br>
Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br>
<br>
<strong>Specific responsibilities:</strong><br>
<br>
<strong>Support to the management of the region</strong></p>
<p><strong>Regional Office Financial Management Support</strong></p>
<p>· Manage the regional office accounting and control of the analytical allocations</p>
<p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p>
<p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p>
<p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p>
<p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p>
<p>· Preparation of the annual regional budget as well as periodic budget revisions</p>
<p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p>
<p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p>
<p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p>
<p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p>
<p>· Ensuring the confidentiality of financial information</p>
<p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p>
<p><strong>Regional Financial Monitoring</strong></p>
<p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p>
<p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p>
<p>· Track corrections of donor payments in CRM by country offices.</p>
<p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p>
<p>________________________________________</p>
<p><strong>Budgeting and Financial Planning</strong></p>
<p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p>
<p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p>
<p>· Assist in budget revisions, realignments, and donor budget modifications.</p>
<p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p>
<p>· Contribute to regional financial planning and forecasting.</p>
<p>________________________________________</p>
<p><strong>Donor Financial Compliance</strong></p>
<p>· Ensure compliance with donor regulations and grant agreements.</p>
<p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p>
<p>· Support Country Offices in the preparation of donor financial reports.</p>
<p>· Review financial reports before submission to ensure accuracy and compliance.</p>
<p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p>
<p>________________________________________</p>
<p><strong>Financial Systems and Tools</strong></p>
<p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p>
<p>· Support the improvement and harmonization of regional financial management tools and templates.</p>
<p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p>
<p>· Promote best practices in financial data management.</p>
<p>________________________________________</p>
<p><strong>Internal Controls and Risk Management</strong></p>
<p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p>
<p>· Monitor compliance with organizational finance policies and procedures.</p>
<p>· Identify financial risks and propose mitigation measures.</p>
<p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p>
<p>________________________________________</p>
<p><strong>Capacity Building and Technical Support</strong></p>
<p>· Provide technical support to Country Finance teams on financial management issues.</p>
<p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p>
<p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p>
<p>________________________________________</p>
<p><strong>Coordination and Communication</strong></p>
<p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p>
<p>· Contribute to regional finance meetings and financial decision-making.</p>
<p>· Support cross-department coordination with Programs, HR, and Operations teams.</p>
<p>Perform other duties related to the position as required and prioritized by hierarchy</p>
<p><br>
<br>
<strong>**The full Job Description will be shared with shortlisted candidates.**<br>
<br>
<br>
Education :</strong> University degree or equivalent business school in Finance and/or Management Control<br>
<br>
<strong>Experience / Skills :</strong><br>
<br>
Minimum 3 years of professional experience in a similar role</p>
<p><strong>Skills:</strong></p>
<p>· Manage your time and priorities, meet deadlines and be punctual.</p>
<p>· Communicate in a clear, concise and respectful manner.</p>
<p>· Respond in an elaborate and constructive manner to your interlocutors.</p>
<p>· Ability to manage stress and emotions, ability to work under pressure</p>
<p>· Ability to work in a multicultural environment and team spirit</p>
<p>· Provide advice in their area of specialization in a spirit of partnership.</p>
<p>· Know and respect the rules and processes of the various areas related to your activity.</p>
<p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p>
<p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p>
<p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p>
<p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br>
<br>
<strong>Languages :</strong><br>
<br>
English - Arabic<br>
<br>
<strong>IT knowledge :</strong><br>
<br>
Proficiency in computer tools, including an advanced level of Excel,</p>
<p>Knowledge of SAGA is a plus</p>
<p><strong>Tdh General Code of Conduct and Ethical Policies</strong> :</p>
<ul>
<li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li>
</ul>
<ul>
<li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li>
</ul>
<ul>
<li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li>
</ul>
<ul>
<li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li>
</ul>
<ul>
<li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li>
</ul>
<p><strong>Procedure:</strong><br>
<br>
Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br>
<br>
<strong>References :</strong><br>
<br>
Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The ERP systems marketing officer is responsible for all marketing operations that will increase the promotion of the organization's systems and work to attract the largest number of potential customers.</p><p>Building the business within the territory using a variety of sales techniques.</p><p>Prepare proposals and sales contracts.</p><p>Building a relationship with clients and giving prompt attention to their requests</p><p>Organizing and attending meetings with potential customers and selling product offerings.</p><p>Visiting clients on a regular basis.</p><p>Utilizing and implementing marketing plan.</p><p>Working to revenue targets and KPIs as set by the sales Manager.</p><p>Targeting potential customers and assessing opportunities for sales</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-5 Years of Experience in field</li><li>Bachelor's degree</li><li>Solid communication skills in Arabic and English (both written and verbal)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><span>R<b>ole Summary </b><span> <br> <div> <span>Siren Associates is seeking a Senior MEL (Monitoring, Evaluation & Learning) Officer to lead the design and implementation of the MEL system for a four-year initiative <span>aimed at strengthening drug prevention and harm reduction efforts in Jordan . The Senior MEL Officer will ensure rigorous data collection, analysis, and reporting across all programme components.<br> <div> <span>Based in Amman and reporting to the Project Manageru2014while working closely with Sirenu2019s HQ MEL Lead, the officer will oversee perception surveys, support the external final evaluation, and drive learning processes that inform adaptive management and donor reporting. This role requires strong technical expertise in both quantitative and qualitative methods, combined with excellent field coordination and stakeholder engagement skills. <span> <br> <div><span><span><i><i><span><i><i><i><span><i><div ><br> <div > <br> <div > <b>Key Responsibilities </b><br> <div > <br> <div > MEL System Design & Implementation <br> <ul > <li > <span> <span>Develop a comprehensive MEL plan that translates the projectu2019s logical framework into clear tools, processes, and timelines. <span> <br> </span></span></span></li><li > <span> <span>Define data collection methodologies and monitoring schedules that meet donor requirements. <span> <br> </span></span></span></li><li > <span> <span>Set up and manage digital data collection systems (e.g., Kobo or similar platforms) to ensure accurate and efficient data capture. <span> <br> </span></span></span></li><li > <span> <span>Establish protocols for data quality assurance, verification, and secure data storage. <span> <br> </span></span></span></li><li > Collaborate with project staff to integrate MEL requirements into activity planning and implementation. <br> <div > <span > Monitoring and Data Collection <br> </span><ul > <li > <span > <span>Oversee routine monitoring of all project components, ensuring timely and reliable quantitative and qualitative data collection. <span> <br> </span></span></span></li><li > <span > <span>Design and lead perception surveys (baseline, midline, endline), including sampling methodology, tool development, and data analysis. <span> <br> </span></span></span></li><li > <span > <span>Recruit, train, and supervise external enumerators, ensuring adherence to ethical and methodological standards. <span> <br> </span></span></span></li><li > <span >Provide ongoing technical support to project officers engaged in continuous monitoring activities. <br> </span><div > <span > Evaluation and Learning <br> </span><ul > <li > <span > <span>Support the commissioning and delivery of the external final evaluation, ensuring evaluators have access to required data and documentation. <span> <br> </span></span></span></li><li > <span > <span>Analyze survey and monitoring data to produce high-quality MEL outputs, including perception survey reports, quarterly updates, and donor submissions. <span> <br> </span></span></span></li><li > <span > <span>Lead internal learning reviews to assess progress, identify trends, and formulate lessons learned for adaptive management. <span> <br> </span></span></span></li><li > <span > <span>Provide evidence-based recommendations to the Project Manager and HQ MEL Lead to inform strategic decisions. <span> <br> </span></span></span></li><li > <span >Prepare clear, data-driven presentations, briefs, and reports for internal and external stakeholders. <br> </span><div > <br> <br> <b> Requirements </b><div > Essential Qualifications <br> <ul > <li > <span> <span>5+ years of experience in MEL, including monitoring framework design and field data collection.<br> </span></span></li><li > <span> <span>Bacheloru2019s degree in a relevant field (Statistics, Social Sciences, Economics, Development Studies, etc.).<br> </span></span></li><li > <span> <span>Strong experience with quantitative and qualitative research methods, survey design, and data analysis.<br> </span></span></li><li > <span> <span>Proficiency with MEL platforms and tools (e.g., KoboToolbox).<br> </span></span></li><li > <span> <span>Excellent analytical, writing, and presentation skills.<br> </span></span></li><li > <span> <span>Fluency in English (spoken and written).<br> </span></span></li><li > <span> <span>Strong coordination and organisational abilities, including supervision of enumerators.<br> </span></span></li><li > Based in Amman with regular travel to project sites across Jordan. <br> <div > <span ><span >Desirable Qualifications <br> </span><ul > <li > <span > <span>Masteru2019s degree in a relevant field.<br> </span></span></li><li > <span > <span>Fluency in Arabic.<br> </span></span></li><li > <span > <span>Experience in security sector reform, health interventions, or development partnerships with police/government entities.<br> </span></span></li><li > <span > <span>Familiarity with civil society grant mechanisms.<br> </span></span></li><li > <span >Knowledge of agile project management or technology-enabled interventions. <br> <br> Benefits </span><div > <i > <span ><span >Competitive Employment Conditions </span><br> <br><br></span></i></div></li></ul></span></div></li></ul></div></div></li></ul></div></li></ul></div></li></ul></div></div></div></div></div></i></span></i></i></i></span></i></i></span></span></div></span></span></div></span></span></div></span></span></div></section>