Operation Manager Jobs in Jordan
3083 Jobs Found
St. Regis
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for managing and supervising all areas of the spa at W Amman Hotel and The St Regis Amman Hotel, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Spa Operations and Budgets<br>• Selects vendors for spa retail operations and managing contract agreements.<br>• Oversees retail product research, product selection and purchasing, product display.<br>• Manages supply inventories and purchasing control, including uniforms.<br>• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.<br>• Maintains cleanliness of spa and related areas and equipment.<br>Managing Spa Sales and Marketing Strategy<br>• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.<br>• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.<br>• Ensures spa services are included in all property-related marketing and advertising.<br>• Identifies and recommending new products and product enhancements to remain competitive in the market.<br>Managing Spa Revenue Management Strategy<br>• Monitors and Manages the payroll function.<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Administers the performance appraisal process for direct report managers.<br>• Develops business goals and creates appropriate development plans.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Jordan
<p><h4>Job summary<\/h4>\n<p>Manages the daily functions of the department to ensure protection of property assets, employees, guests, and property. Maintains logs, certifications, and documents required by law and standard operating procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n <li>High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area. OR<\/li>\n <li>2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing security\/loss prevention operations<\/strong><\/p>\n<ul>\n <li>Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<\/li>\n <li>Conducts hazard and risk assessments at the property to include quarterly OSHA\/SAFETY audits, incident tracking, and the hazard abatement process.<\/li>\n <li>Develops detailed \"shut down\" procedures for the property to ensure that all areas are secured at the appropriate times.<\/li>\n <li>Comply with applicable laws and safety regulations.<\/li>\n <li>Follow proper key control guidelines in loss prevention and in the property.<\/li>\n <li>Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<\/li>\n <li>Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<\/li>\n <li>Follow Duty of Care process for the protection of guests and employees.<\/li>\n <li>Follows up on all unusual activities in and around the property that would impair the well-being of guests and employees.<\/li>\n <li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n <li>Implements action plans to monitor and control risk.<\/li>\n <li>Monitors all unusual activities in and around the property that would impair the well-being of guests and employees.<\/li>\n <li>Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<\/li>\n <li>Oversees and guides the efforts of the Accident Prevention Committee.<\/li>\n <li>Oversees first aid program for guests and employees.<\/li>\n <li>Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<\/li>\n <li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n <li>Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<\/li>\n <li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n <li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n <li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<\/ul>\n\n<p><strong>Ensuring exceptional customer service<\/strong><\/p>\n<ul>\n <li>Meet quality standards and customer expectations on a daily basis.<\/li>\n <li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n <li>Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<\/li>\n <li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n <li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n <li>Develops liaison with local law enforcement and emergency services.<\/li>\n <li>Informs and\/or updates the executives and peers on relevant information in a timely manner.<\/li>\n <li>Provides information to supervisors and co-workers by telephone, in written form, email, or in person.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand\u2019s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial and accounting activities and the delivery of desirable financial results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>4-year bachelor's degree in finance and accounting or related major; 2 years experience in the finance and accounting or related professional area.</li>
<li>Or</li>
<li>Master's degree in finance and accounting or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Engaging in strategic planning and decision making</strong></p>
<ul>
<li>Analyzes financial data and market trends.</li>
<li>Analyzes information, forecasts sales against expenses and creates annual budget plans.</li>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li>
<li>Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Protects and strengthens our competitive advantage by advocating and supporting sound business and financial decision making.</li>
<li>Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.</li>
<li>Implements a system of appropriate controls to manage business risks.</li>
</ul>
<p><strong>Leading accounting teams</strong></p>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial and business decision making; demonstrates honesty and integrity; leads by example.</li>
<li>Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.</li>
<li>Provides excellent leadership by assigning team members and other departments managers clear accountability backed by appropriate authority.</li>
<li>Holds staff accountable for successful performance.</li>
</ul>
<p><strong>Developing and maintaining finance and accounting goals</strong></p>
<ul>
<li>Supports property strategy from a finance and accounting perspective.</li>
<li>Submits reports in a timely manner, ensuring delivery deadlines.</li>
<li>Ensures profits and losses are documented accurately.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Ensures appropriate corrections are made to audit results if necessary.</li>
<li>Reviews audit issues to ensure accuracy.</li>
</ul>
<p><strong>Managing projects and policies</strong></p>
<ul>
<li>Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</li>
<li>Oversees internal, external and regulatory audit processes.</li>
<li>Ensures compliance with standard operating procedures (SOPs).</li>
<li>Ensures that the profit and loss statement is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).</li>
</ul>
<p><strong>Anticipating and delivering on the needs of key stakeholders</strong></p>
<ul>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Understands the owners' perspective and return on investment expectations.</li>
<li>Anticipates and addresses owner needs and involves ownership in key decisions.</li>
<li>Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.</li>
<li>Advises the general manager and executive committee on existing and evolving operating and financial issues.</li>
<li>Facilitates critique meetings to review information with management team.</li>
<li>Attends owners meetings in order to provide context and explanation for financial results.</li>
<li>Attends meetings and communicates with the owners, understanding the priorities and strategic focus.</li>
<li>Demonstrates a commitment to meeting the needs of all key stakeholders.</li>
<li>Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Ensures team members are cross-trained to support successful daily operations.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Ensures new hires participate in the department’s orientation program.</li>
<li>Ensures new hires receive the appropriate new hire training to successfully perform their job.</li>
<li>Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
CR2
Jordan - Amman
<p>The Senior Java Developer is responsible for developing, enhancing, and maintaining CR2 s BankWorld product. This role involves designing and implementing high-quality software solutions, integrating AI/LLM capabilities where appropriate, contributing to new business requirements, and maintaining existing functionality within a collaborative Scrum team environment. This role is based in either our Amman or Bangalore office and follows a hybrid working model, with employees expected to work on-site three days per week.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Design and implementation:</strong> Design and implement new features, ensuring alignment with business requirements, technical specifications, security practices, and project timelines.</li><li><strong>Agile development and team collaboration:</strong> Actively participate in Agile Scrum ceremonies and work closely with team members to achieve project goals and deliverables.</li><li><strong>Code quality and review:</strong> Ensure adherence to software design best practices, participate in design and code reviews, and proactively suggest improvements to processes and practices.</li><li><strong>Product security:</strong> Follow sound security engineering practices to protect the integrity and security of the product.</li><li><strong>Support and troubleshooting:</strong> Assist in maintaining and supporting new and existing features by working with the support team to diagnose and resolve issues promptly.</li><li><strong>Innovation and continuous learning:</strong> Stay up to date with emerging technologies and industry trends, and integrate new solutions to enhance user experience and product functionality.</li><li><strong>Out-of-hours support:</strong> Provide occasional out-of-hours support for critical product issues when required.</li><li><strong>Additional tasks:</strong> Perform any other related tasks assigned by the line manager.</li><li><strong>Generative AI for development :</strong> Leverage AI-assisted coding tools, such as GitHub Copilot, Junie, Claude AI and any other tools identified by our architecture team to accelerate development while maintaining code quality standards; document and review AI-generated solutions for security and correctness.</li><li><strong>AI-powered testing and automation :</strong> Explore and implement AI-driven testing frameworks and agents for automated QA, regression testing, and edge-case discovery in payment processing pipelines.</li></ul><p><strong>Critical Competencies</strong></p><ul><li><strong>Technical expertise:</strong> Proficient in Java programming with strong object-oriented design and programming skills.</li><li><strong>Agile methodologies:</strong> Experienced in Agile software development methodologies such as Scrum, Kanban, or similar frameworks.</li><li><strong>Version control:</strong> Proficient in Git for source code management.</li><li><strong>Communication skills:</strong> Excellent written and verbal communication skills in English, with the ability to present technical ideas clearly and precisely.</li><li><strong>Attention to detail:</strong> Strong attention to detail with a high level of accuracy and a passion for continuous learning.</li><li><strong>Problem-solving:</strong> Strong problem-solving abilities, with a focus on identifying challenges, proposing solutions, and contributing to the overall success of the company.</li><li><strong>Team collaboration:</strong> A strong team player who is cooperative, flexible, and committed to working effectively with others to achieve shared goals.</li><li><strong>Customer focus:</strong> Strong customer orientation, with a focus on delivering high-quality solutions that meet client needs.</li></ul><p><strong>Qualifications & Experience</strong></p><ul><li><strong>Educational background:</strong> Honours degree or diploma in Computer Science, Software Engineering, or a related field.</li><li><strong>Java expertise:</strong> 5+ years of proven experience in Java programming.</li><li><strong>Desirable skills:</strong> Experience with Java frameworks such as Spring Framework, Spring MVC, Spring Boot, Spring Cloud, JPA, Spring Data, and Kafka; microservices architectures; RESTful APIs; relational databases, including SQL for Oracle; cross-platform development; multi-threading; and familiarity with the banking or financial services sector.</li></ul><p><strong>Success Metrics</strong></p><ul><li><strong>Feature delivery:</strong> Timely and accurate delivery of new features and enhancements in line with Scrum goals, project timelines, and business requirements, including story points delivered within the sprint.</li><li><strong>Code quality:</strong> High-quality, reliable code with minimal defects, adherence to software unit testing best practices, appropriate code coverage, and strong product security.</li><li><strong>Team contribution:</strong> Active participation and collaboration within the Scrum team, contributing to team goals and project milestones.</li><li><strong>Customer satisfaction:</strong> Positive feedback from internal and external stakeholders regarding the functionality, stability, and security of the product, with a target of zero implementation bugs in customer-reported issues.</li><li><strong>Continuous improvement:</strong> Demonstrated commitment to staying updated with industry trends and incorporating new knowledge into daily work, including completion of annual training hours.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications & Experience</strong></p><ul><li><strong>Educational background:</strong> Honours degree or diploma in Computer Science, Software Engineering, or a related field.</li><li><strong>Java expertise:</strong> 5+ years of proven experience in Java programming.</li><li><strong>Desirable skills:</strong> Experience with Java frameworks such as Spring Framework, Spring MVC, Spring Boot, Spring Cloud, JPA, Spring Data, and Kafka; microservices architectures; RESTful APIs; relational databases, including SQL for Oracle; cross-platform development; multi-threading; and familiarity with the banking or financial services sector.</li></ul><p><strong>Critical Competencies</strong></p><ul><li><strong>Technical expertise:</strong> Proficient in Java programming with strong object-oriented design and programming skills.</li><li><strong>Agile methodologies:</strong> Experienced in Agile software development methodologies such as Scrum, Kanban, or similar frameworks.</li><li><strong>Version control:</strong> Proficient in Git for source code management.</li><li><strong>Communication skills:</strong> Excellent written and verbal communication skills in English, with the ability to present technical ideas clearly and precisely.</li><li><strong>Attention to detail:</strong> Strong attention to detail with a high level of accuracy and a passion for continuous learning.</li><li><strong>Problem-solving:</strong> Strong problem-solving abilities, with a focus on identifying challenges, proposing solutions, and contributing to the overall success of the company.</li><li><strong>Team collaboration:</strong> A strong team player who is cooperative, flexible, and committed to working effectively with others to achieve shared goals.</li><li><strong>Customer focus:</strong> Strong customer orientation, with a focus on delivering high-quality solutions that meet client needs.</li></ul>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 7 months<br>
<strong>Closing date for applications:</strong> 22 June 2026</p>
<p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p>
<p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<h4>Your mission</h4>
<p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p>
<p><strong>Mission 1: Strategy and steering</strong></p>
<ul>
<li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li>
<li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li>
</ul>
<p><strong>Mission 2: Operational implementation</strong></p>
<ul>
<li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li>
<li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li>
<li>Responsibility 2.3: Ensure HI internal communication and ownership</li>
<li>Responsibility 2.4: Contribute to fundraising efforts</li>
<li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li>
</ul>
<p><strong>Mission 3: Standards and expertise</strong></p>
<ul>
<li>Contribute to raising the quality and internal ownership of HI advocacy work</li>
<li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li>
</ul>
<p><strong>Mission 4: Communication</strong></p>
<h4>Characteristics of the position</h4>
<p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p>
<h4>Requirements</h4>
<h4>Your profile</h4>
<ul>
<li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li>
<li>Experience: 5 years including 3 in emergency settings (field experience)</li>
<li>Experience in context analysis, policy development in relation to principled humanitarian action</li>
<li>Experience in advocacy work</li>
<li>Experience in networking and active participation in conference or forum, including at high levels</li>
<li>Fluent knowledge of Arabic is preferred</li>
</ul>
<h4>Benefits</h4>
<h4>Conditions</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>7 months international contract starting from as soon as possible</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals</li>
<li>Pension scheme</li>
<li>Medical coverage with 50% of employee contribution</li>
<li>Repatriation insurance paid by HI</li>
<li>Salary from 2757 € gross per month upon experience</li>
<li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li>
<li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li>
<li>Paid leaves: 25 days per year</li>
<li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li>
<li>Position: Unaccompanied</li>
<li>Housing: Collective taken in charge by HI</li>
<li>If you are resident in the country: local package</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p><strong>Place:</strong> Amman, Jordan (travel to Palestine)<br>
<strong>Starting date:</strong> ASAP<br>
<strong>Duration of contract:</strong> 7 months<br>
<strong>Closing date for applications:</strong> 22 June 2026</p>
<p>Due to the urgency of this recruitment, we encourage interested candidates to submit their applications as soon as possible. We will be reviewing applications on an ongoing basis.</p>
<p>We need you to support our field teams in deploying this massive emergency response. Your help can make a difference. Join us!</p>
<p>Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster. The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.</p>
<p>Since its creation in 1982, HI has run development and humanitarian projects in more than 55 countries and responded to numerous emergencies. Today, we have a budget of approximately 200 million euros, with 4,000 employees worldwide.</p>
<p>At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation. This is why we are engaged in a disability policy to encourage the inclusion and integration of people with disabilities.</p>
<p>Please indicate if you require any special accommodation, even at the first interview.</p>
<h4>Job context</h4>
<p>HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis. This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office). Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Zuwayda. In Gaza, HI operates three offices: one in the central area (Zuwayda), one in the north (Gaza City), and one in the south (Khan Younis).</p>
<p>The mission's operational strategy relies on four pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education. Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.</p>
<h4>Your mission</h4>
<p>The Policy and Advocacy Senior Officer in Palestine works under the responsibility of the Regional Advocacy and Communication Manager, and in close collaboration with the Country Director, the Federal Advocacy and Institutional Relations team (AIR) and the Federal communication team. He or she contributes to the design, implementation and follow-up of HI policies and advocacy strategies related to the Palestinian crisis, on national, regional and international levels.</p>
<p><strong>Mission 1: Strategy and steering</strong></p>
<ul>
<li>Responsibility 1.1: Analyse the humanitarian environment and define HI positions</li>
<li>Responsibility 1.2: Develop and update advocacy strategies and action plans</li>
</ul>
<p><strong>Mission 2: Operational implementation</strong></p>
<ul>
<li>Responsibility 2.1: Ensure that advocacy is based on reliable and up-to-date evidence and data</li>
<li>Responsibility 2.2: Organize the effective influence and outreach of HI vis-à-vis key decision-makers and networks</li>
<li>Responsibility 2.3: Ensure HI internal communication and ownership</li>
<li>Responsibility 2.4: Contribute to fundraising efforts</li>
<li>Responsibility 2.5: Contribute to support or to implement the program’s emergency preparedness actions, and, in case of emergency, adapt his or her way of working in order to contribute to an efficient humanitarian response from HI.</li>
</ul>
<p><strong>Mission 3: Standards and expertise</strong></p>
<ul>
<li>Contribute to raising the quality and internal ownership of HI advocacy work</li>
<li>Comply with and promote HI quality standards and internal procedures relating to advocacy</li>
</ul>
<p><strong>Mission 4: Communication</strong></p>
<h4>Characteristics of the position</h4>
<p>Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidates will have to carry out part or all of their mission from Amman. This situation is beyond our control and beyond the responsibility of our organization.</p>
<h4>Requirements</h4>
<h4>Your profile</h4>
<ul>
<li>Degree in International Law (IHL, IHRL, Human Rights, Refugee Law etc.), International relations, political science or equivalent degree or with significant experience</li>
<li>Experience: 5 years including 3 in emergency settings (field experience)</li>
<li>Experience in context analysis, policy development in relation to principled humanitarian action</li>
<li>Experience in advocacy work</li>
<li>Experience in networking and active participation in conference or forum, including at high levels</li>
<li>Fluent knowledge of Arabic is preferred</li>
</ul>
<h4>Benefits</h4>
<h4>Conditions</h4>
<p>At HI, the conditions offered are up to your commitment and adapted to the context of your mission:</p>
<ul>
<li>7 months international contract starting from as soon as possible</li>
<li>The international contract provides social cover adapted to your situation:</li>
<li>Unemployment insurance benefits for EU nationals</li>
<li>Pension scheme</li>
<li>Medical coverage with 50% of employee contribution</li>
<li>Repatriation insurance paid by HI</li>
<li>Salary from 2757 € gross per month upon experience</li>
<li>Per diem: if based in Gaza: 887 € and if based in Amman, Jordan: 640 € net per month - paid in the field</li>
<li>Hardship: if based in Amman, Jordan there is no hardship but if based in Gaza: 500 € net per month paid with your salary</li>
<li>Paid leaves: 25 days per year</li>
<li>R&R: according to the level of the mission if based in Amman, Jordan 1 day per month and if based in Gaza it’s a specific R&R</li>
<li>Position: Unaccompanied</li>
<li>Housing: Collective taken in charge by HI</li>
<li>If you are resident in the country: local package</li>
</ul></p><p></p>
Luxury Collection
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Jordan - Jordan
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
toto
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance.<br>• Comply with policies on proper investigative procedures for loss of property assets.<br>• Maintain proper documentation of property patrols.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Reports any procedure violations to the Director of Loss Prevention and appropriate management.<br>• Strives to improve service performance.<br>• Supervises security staff to effectively monitor and protect property assets.<br>• Performs duties of the Director of Loss Prevention in his/her absence.<br>Leading Security/Loss Prevention Teams<br>• Assists Director of Loss Prevention in establishing guidelines and training so employees understand expectations and parameters.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates critical information to Loss Prevention officers based on knowledge gained at pre- and post-convention meetings.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Helps employees and guests obtain necessary medical attention on a timely basis.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes an "open door" policy.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Meet quality standards and customer expectations on a daily basis.<br>• Handles guest problems and complaints effectively.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Sets a positive example for guest relations.<br>Conducting Human Resources Activities<br>• Assists in maintaining required OSHA programs and statistical data.<br>• Assists in the management of claims by ensuring proper procedures are followed and documented.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Report all employee accidents and guest liability incidents to Claims Reporting Service in a timely manner.<br>• Administer property policies fairly and consistently.<br>• Certify security staff in first aid and CPR.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Trains security staff to effectively monitor and protect property assets.<br>• Trains staff on proper patrol procedures.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION PROFILE U</b>nder the supervision of IMPACT s Research Manager, the Senior Information Management Officer (SIMO) will lead on the aggregation of service and infrastructure mapping from response partners across the Gaza Strip. In coordination with Acted, UNDP and UN Habitat, the SIMO will be responsible for identifying valuable service and infrastructure data from local, national and international actors as well as UN Agencies in order to provide a comprehensive overview of ongoing humanitarian programming across the Strip. This role offers a unique opportunity to directly contribute to the response s effectiveness by supporting evidence-based planning and coordination. The IMO is expected to engage independently with partners and be confident articulating objectives to a range of audiences. The position requires strong technical skills in data management and analysis, excellent coordination and communication abilities, and a flexible, solutions-oriented mindset. An <b>interest </b>in humanitarian coordination and contextual developments in oPt is strongly preferred.</p><p> <b>RESPONSIBILITIES </b>The Senior Information Management Officer s responsibilities include: Co-ordination and planning • Engage clusters, INGOs, NNGOs and CSOs to generate support and buy in for the service and infrastructure mapping • Generate an understanding of the information landscape within oPt actors, identifying which organisation or cluster has data on which services and infrastructure • Engage other coordinating bodies such as OCHA and act as IMPACT focal point across early recovering information management discussions • Promote the use of inter-operable technologies among partners; • Provide information outputs in the local language wherever feasible. • Receive data from partner organisations Data quality control • Generate sectoral specific data quality standards, working with information management officers in partner organisations to understand sector specific data quality requirements and document them • Generate data quality scripts to assess incoming data for quality issues • Generate shared data standards, including naming, data formatting and data taxonomies (for the standard naming of e.g. health care facility types across organizations) • Generate data quality key performance indicators • Work with partner organisations to address issues with the data they have provided • Promote data quality standards across partner organisations and build a culture of data integrity and accuracy within the response. Data visualization • Visualise the GIS and structured data shared by partners in a dashboard (using common data visualsation tools, e.g. R Shiny or PowerBI) • Ensure coherent style and design across the dashboard • Facilitate analysis through the dashboard user interface • Collaborate with UN Habitat, Acted and UNDP to ensure data visualisations align to their needs The Information Management Officer will maintain the strictest confidentiality on all data collected and related processes. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners, or collected during his/her assignment with IMPACT. REQUIREMENTS • Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation; • 4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Knowledge of the humanitarian community, specifically with regards to inter-agency coordination; • Experience in the context of partnership building and consensual decision-making; • Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity; • Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports; • Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement; • Ability to compile, triangulate and holistically analyse diverse and large datasets; • Experience with handling confidential and sensitive data and demonstrated; • Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds; • Resilience, stress tolerance and ability to work under difficult conditions; • Fluently spoken and written English is mandatory. Arabic an asset; • Data capture and analysis : • MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions; • Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications • Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess. • Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset. COMPENSATION AND BENEFITS • For this position, salary between 2 580 CHF and 2 640 CHF monthly (before income tax), etc as well as a monthly living allowance of 300 USD NB - IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied as a recognition that some staff are required to work in difficult places where living and working conditions are much more difficult than elsewhere. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent academic qualifications, including a Master s degree in relevant discipline (such maths and statistics, information science, geography), or an equivalent combination of relevant training and experience in humanitarian related activities in disaster or conflict situation;</p><p>4 years of relevant working experience in a humanitarian setting, such as information management, GIS, monitoring and evaluation, research design and analysis, etc.;</p><p>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</p><p>Knowledge of the humanitarian community, specifically with regards to inter-agency coordination;</p><p>Experience in the context of partnership building and consensual decision-making;</p><p>Proven ability to conceptualize, develop, plan monitor and evaluate IM in relation to programming, as well as to teach skills and build team capacity;</p><p>Excellent writing, communication and negotiation skills; ability to prepare clear and concise reports;</p><p>Understanding of different data collection methodologies and their strengths and weaknesses, to be able to assess quality/reliability of secondary sources and to advice on potential areas of improvement;</p><p>Ability to compile, triangulate and holistically analyse diverse and large datasets;</p><p>Experience with handling confidential and sensitive data and demonstrated;</p><p>Ability to work effectively and harmoniously in a team and in the inter-agency context with colleagues from a variety of cultures and professional backgrounds;</p><p>Resilience, stress tolerance and ability to work under difficult conditions;</p><p>Fluently spoken and written English is mandatory. Arabic an asset;</p><p>Data capture and analysis :</p><p>MS Excel (Essential) : Ability to create macros; Strong knowledge of statistical, conditional, and text-based functions;</p><p>Web Design (Asset): HTML, PHP, ASP; Basic understanding of web-based applications</p><p>Mapping (Essential) : ArcGIS, QGIS, Understanding of geospatial data management, analysis, and map making processess.</p><p>Data programming (essential): R, Python, ability to write data cleaning and analysis pipeline scripts, GitHub or version control experience an asset.</p><p></p></section>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join Axon and be a Force for Good. At Axon, we re on a mission to Protect Life. We re explorers, pursuing society s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space. What You ll Do Location: Jordan, travel up to 70% of time Reports to: Sr Manager, Emerging Markets Achieve mastery of all Axon technologies / products Use exceptional written and oral communication skills to lead business and technical presentations effectively Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders Set and manage expectations with customers and team members Provide 1st-level technical support throughout the pre-sales cycle for opportunities Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances Develop relationships with key partners for growth within their customer base Effectively position the technology against competitive offerings Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc. Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams Develop Statements of Work (SOW) for Professional Services necessary for binding quote Perform other duties and projects as assigned What You Bring Willingness to travel; Fluent English and Arabic, French is a plus; Assist Sales with presentations and analysis to enlarge customer portfolio; Training new employees; Document translation & verification for new products Axon brings to the market Assist Sales Executives in commercial offer documentation Educational background: Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience. Professional background: 4+ years customer facing pre-sales or consulting background required 3+ years of experience with public procurement in META Experience selling SaaS based solutions Experience in End User Compute or Cloud Computing preferred Experience in networking, storage, virtualization, or related technologies Must have intellectual curiosity, humility, accountability and positive approach; Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies. Basic knowledge of computer hardware, operating systems, and storage devices. Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort. Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally. Experience developing Statements of Work (SOW) or similar documents Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies. Basic knowledge of virtualization and cloud technologies Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc.. Experience with Law Enforcement technology solutions and public procurement is a plus *Please submit your Resume in English. Don t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you re excited about this role and our mission to Protect Life but your experience doesn t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.</li><li>4+ years customer facing pre-sales or consulting background required</li><li>3+ years of experience with public procurement in META</li><li>Experience selling SaaS based solutions</li><li>Experience in End User Compute or Cloud Computing preferred</li><li>Experience in networking, storage, virtualization, or related technologies</li><li>Must have intellectual curiosity, humility, accountability and positive approach;</li><li>Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs</li><li>Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.</li><li>Basic knowledge of computer hardware, operating systems, and storage devices.</li><li>Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.</li><li>Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.</li><li>Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.</li><li>Experience developing Statements of Work (SOW) or similar documents</li><li>Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.</li><li>Basic knowledge of virtualization and cloud technologies</li><li>Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..</li><li>Experience with Law Enforcement technology solutions and public procurement is a plus</li></ul><p></p></section>
toto
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>TITLE: Education Program MEAL Coordinator<br> TEAM/PROGRAMME: Education Programme Management Unit LOCATION: Damascus (National)<br> GRADE: 4 CONTRACT LENGTH: One Year (with the possibility of extension)<br> CHILD SAFEGUARDING: Level 4- The responsibilities of the post may require the post holder to have regular contact with children or young people and, in the overseas context all posts are level 4 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.<br> ROLE PURPOSE:</p><br><p>The Education MEAL Coordinator will be responsible for designing and coordinating rollout of the MEAL systems, contextualizing and disseminating MEAL guidance (based on existing guidance) to consortium and implementing partners. Under the guidance of the Education Chief of Party, the MEAL Coordinator will lead and ensure that MEAL Systems are implemented by consortium and implementing partners in a coordinated, harmonized and aligned manner, in line with donor requirements and commitments.</p><br><p>The Education MEAL Coordinator will be part of the Programme Management Unit- PMU and responsible for ensuring the achievement of results, assessments and evaluations, data analysis consolidation, and visualization. He/she will be involved in the submission of timely and regular progress reports. The Education MEAL Coordinator will also liaise with SCI MEAL team and implementing partners to ensure that MEAL Systems and application of standard indicators are well understood and implemented.<br> SCOPE OF ROLE:</p><br><p>Reports to: Education Chief of Party <br> Staff reporting to this post: None.<br> Budget Responsibilities: None.<br> Role Dimensions: Substantial interactions with MEAL counterparts within partner organizations, design/review of assessment and evaluation tools including kobo collect, data analysis and presentation including data visualization and Power Bi. <br> KEY AREAS OF ACCOUNTABILITY:</p><br><p>Monitoring:</p><br><p>o In close collaboration with the implementing partners, track and oversee the implementation of harmonized monitoring tools and aligned indicator definitions for the project.<br> o In close collaboration with implementing partners, put in place an operational MEAL plan for including mechanisms to monitor and document the progress of implementation of Programme activities, specifically;<br> o Lead the design/ review of MEAL packages, to include the Indicator Performance Tracking Table, Log frame, PRIME, Activity Tracking Table and MEAL plan. Maintain an updated Indicator Performance Tracker (IPT) and Output tracker including internal systems like PRIME, in addition other report requirements as may be requested.<br> o Provide technical guidance and lead capacity building of the implementing partner staff, and stakeholders on implementation of MEAL within the Programme; to include capacities for data collection, storage, indicator definition and reporting.<br> o Input to the development of aligned Quality Benchmarks for the Education Consortium activities to guide monitoring and ensure actions plans agreed on after QB monitoring are implemented in timely manner.<br> o Review Programme data collection tools to ensure that tools provide required information on programme indicators.<br> o Enhance use of digital data management within the program, this may include use of Kobo and ODK among other programs.<br> o Conduct routine data quality assessment and continuous quality improvement of the program to ensure program implementation and report quality.<br> o Participate/coordinate the design of quantitative and qualitative participatory Programme evaluations (baseline, annual and final evaluations), assessments, reviews, and other special studies.<br> o Work closely with the Senior Education Program Manager to ensure that performance indicators are regularly tracked and that activities implemented are well aligned with the indicators.<br> o Support implementation of programme MIS and integration of Geographical Information System (GIS) in programme reporting. Support GIS mapping and dissemination of MIS/GIS reports. Provide MIS content/requirements and feedback to MEAL team and document progress on indicators/achievement of targets.<br> o Where applicable, roll-out mobile data collection and monitoring systems and document learning and suggestions for improvement.</p><br><p>Evaluation:</p><br><p>o With the support of the Program Management Unit-PMU, lead and coordinate the development of Terms of Reference for the programme evaluations.<br> o Coordinate the logistics of project evaluations as necessary and ensure data collection, analysis and write-up is in line with SCI and donor standards as well as set timelines.<br> o Work closely with the evaluation team/consultants in the development/review of evaluation packages including tools and ethical approval.<br> o Review of evaluation reports including inception and completion reports.</p><br><p>Accountability:</p><br><p>o Working alongside implementing partners to ensure functional Complaints, Feedback, Response and Feedback is in place in line with SCI’s standard and expectations, the Standard Operating Procedure for the programme and donor expectations.<br> o Collect and manage complaints and feedback in close coordination with Programme team. Track timeliness of response to complaints and maintain an updated Programme complaints tracker.<br> o Build capacity of partner organizations with regards to Accountability to Affected Communities.<br> o Responsible for accountability reporting sections in the donor reports.</p><br><p>Learning:</p><br><p>o Foster and develop a culture of learning within the implementing partners and SCI by organizing periodic learning events.<br> o Establish information sharing mechanisms for partner staff to document and share examples of good and bad practice and learning.<br> o Document learning on working in consortia and pilot innovations and interventions and share with key stakeholders.<br> o Identify opportunities for research and learning questions in collaboration with Consortium Partners and Technical Specialists.<br> o Facilitate documentation of programme results, impact, best practices and significant changes. <br> o Document learnings and best practices; disseminate learnings, reports, publications and participate in learning sessions, and ensuring that the lessons learnt are utilized to inform programming and advocacy.</p><br><p>Communication, Coordination and Networking:</p><br><p>o Foster a culture of information sharing, and collaboration within the implementing partners.<br> o Be available for and responsive to questions, queries and requests for information and support from implementing partners.<br> o Create and sustain positive working relationships internally with other technical staff; externally with the district local government and CSO partners, and other stakeholders, and maintain an up to date understanding of key development trends in the Programme area.<br> o Representing the programme in coordination fora as may be requested by the line manager.<br> o Provide routine periodic partner monitoring and provide regular guidance and support to ensure partner’s effective implementation of MEAL according to best practice and donor requirements.<br> o Coordinate monthly MEAL Working Group meetings with MEAL representatives from implementing partners, minutes are shared with key stakeholders and follow-up on recommended action points.</p><br><p>Other Role Dimensions:</p><br><p>o Develop and maintain interactive Power BI dashboards and analytical reports to support program monitoring, decision-making, and data-driven strategic planning.<br> o Collect, clean, transform, and analyze data from multiple sources to ensure accuracy, consistency, and high-quality information management outputs.<br> o Design and automate data visualization solutions using Power BI, including the creation of KPIs, charts, and dynamic reporting tools for stakeholders.<br> o Perform data validation, quality assurance, and troubleshooting to identify inconsistencies and improve the reliability of reporting systems and databases.<br> o Collaborate with program and technical teams to translate business requirements into actionable insights, dashboards, and periodic analytical reports.</p><br><p>BEHAVIOURS (Values in Practice)</p><br><p>Accountability:</p><br><p>o Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.<br> o Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance, and applying appropriate consequences when results are not achieved.</p><br><p>Ambition:</p><br><p>o Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.<br> o Widely shares their personal vision for Save the Children, engages and motivates others.<br> o Future orientated, thinks strategically and on a global scale.</p><br><p>Collaboration:</p><br><p>o Builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters.<br> o Values diversity sees it as a source of competitive strength.<br> o Approachable, good listener, easy to talk to.</p><br><p>Creativity:</p><br><p>o Develops and encourages new and innovative solutions.<br> o Willing to take disciplined risks.</p><br><p>Integrity:</p><br><p>o Honest; encourages openness and transparency; demonstrates highest levels of integrity<br> QUALIFICATIONS</p><br><p>o Minimum of a bachelor’s degree in either Statistics or Development Studies.<br> o Minimum of 4 years’ experience of MEAL under education programs.<br> o Information Management-IM experience <br> QUALIFICATIONS</p><br><p>Minimum of a bachelor’s degree in either Statistics or Development Studies.<br> Minimum of 3 years’ experience of MEAL under education programs. <br> EXPERIENCE AND SKILLS<br> Essential<br> o Minimum of 4 years’ work experience in monitoring and evaluation working experience (preferably in education/protection related programmes with an International NGO).<br> o Minimum of three years of partners experience in education on MEAL will be added value.<br> o Knowledge and use of various survey methods for monitoring different programs.<br> o Previous experience working in partnership programmes.<br> o Prior experience establishing and running coordination mechanisms.<br> o Prior experience in training and management of data collectors.<br> o Demonstrable experience and understanding of the education sector global and national standards.<br> o Additional training and experience in biostatistics or monitoring and evaluation and MIS of an added advantage.<br> o Experience of coordination with INGOs, NNGOs, UN agencies, local partners and District Local Government in Child Rights Governance, Education and Child Protection is an added advantage.<br> o Strong analytical skills and strategic planning abilities.<br> o Sound written and oral presentation skills.<br> o Ability to establish and maintain conducive collegial relations and perform effectively as a member of a team.<br> o Willingness to travel and work in hard-to-reach areas, occasionally under strenuous conditions.<br> o Computer literacy and excellent documentation skills are a must. Microsoft office especially word, spreadsheet (Excel), Access, SPSS, and GIS applications).<br> o Availability and willingness to work extra hours during times of humanitarian responses.<br> o Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.<br> o Ability to intervene with crisis management or troubleshooting as necessary.<br> o Highly developed interpersonal and communication skills including influencing, negotiation, and coaching.<br> o Excellent time management and planning capacity.</p><br><p>Desirable<br> o Experience working on GIS mapping projects<br> Additional job responsibilities:</p><br><p>o The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities:</p><br><p>o The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures<br> Child Safeguarding:</p><br><p>o We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.<br> Health and Safety:<br> o The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
toto
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are passionate about building meaningful relationships with donors and helping connect people around the world with Palestine Refugees in need, UNRWA would like to hear from you. The Donor Care Officer reports to the Donor Engagement Officer (Digital Fundraising), P3.</p><p>Responsibilities Acts as the primary focal point for donors, overseeing and managing all oncoming inquiries related to donations, UNRWA s work, and donor account management, ensuring timely and professional responses that uphold high standards of service and engagement. Supports donors in managing updates to their contributions, including cancellations, upgrades, payment modifications, ensuring positive and seamless donor experience. Maintains and regularly updates donor records in the CRM system, ensuring completeness, accuracy, and adherence to confidentiality, data protection, and quality assurance standards. Manages communications related to donors by preparing professional acknowledgment messages, thank-you letters, stewardship updates, and other tailored materials throughout the journey. Collaborates closely with the Digital Fundraising and Donor Retention teams to review, analyze and validate donor-facing messaging, ensuring clarity, accuracy, strategically aligned, and effectively engages donors. Designs and optimizes donor care systems and tools, implements in system workflow, data management, and reporting, while monitoring systems performance and user utilization. Overseas and analyses donor feedback to identify gaps for continuous improvement. Supports donor feedback mechanisms, including designing donor surveys, analyzing data to assess satisfaction levels, and preparing comprehensive reports and recommendations that inform decision-making. Supports fundraising campaigns during peak periods by handling increased donor inquiries, personalizing donor communications, and ensuring smooth donor journeys.</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Formulating Strategies and Concepts ii. Deciding and Initiating Action iii. Applying Technical Expertise iv. Adapting and Responding to Change v. Relating and Networking</p><p>Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>A university degree from an accredited educational institution in communications, Business Administration, Marketing, International Relations, or other relevant fields.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>A university degree from an accredited educational institution in communications, Business Administration, Marketing, International Relations, or other relevant fields is required. At least four years of relevant work experience at the national and/or international level in donor relations, customer service, communications, or other relevant programmes is required. Excellent command of spoken and written English is required. Prior experience with NGOs, humanitarian organizations, or fundraising is desirable. Experience with CRM systems and digital platforms is desirable.</p><h2><br></h2><p></p></section>
toto
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Senior Donor Relations Officer (Asia) reports to the Director of Partnerships.</p><p>Responsibilities Contributes to the development and implementation of the region s strategy on external relations and fundraising; manages relationships with key donors across Asia; provides a consistently high level of responsiveness and service to key donors; actively pursues innovative avenues of cooperation for funding opportunities by public and private donors in the wider Asia region; provides counsel to the Director of Partnerships, Director of External Relations and senior management; Negotiates bilateral agreements and Memoranda of Understanding (MOUs) with donors on behalf of the Agency; negotiates and drafts project proposals in coordination with field offices; analyzes, reviews and edits project proposals and progress reports; drafts correspondence for the purpose of fund-raising and advocacy; produces briefing materials and talking points for senior management including the Commissioner-General, Deputy Commissioner-General, Directors, and the Representative Offices in New York, EU, Washington, and Geneva and other Senior Officials; Promotes and implements the Agency s Resource Mobilization Strategy with results-oriented concrete actions; organizes and participates in senior level missions to donor capitals; participates in major meetings and conferences including the hosts and donors meeting and policy-level bilateral discussions with senior government civil servants or at the political level; organizes and participates in donor field trips in the five fields of operations including high level delegations from capitals; Contributes to the development and strategic use of outreach materials and media for the purpose of increased public awareness and fund-raising; drafts donor brochures in conjunction with official visits to capitals; oversees the preparation of visibility plans; Makes significant contributions to various fund-raising documents including appeals and Department s reports and policy documents; Ensures proactive coordination with concerned Departments, Field Offices and Representative Offices on contributions, donor funded projects and external relations activities and ensures timely follow-up;</p><p>Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Creating and Innovating ii. Planning and Organizing iii. Analyzing Leadership (as applicable) i. Creating and Maintaining Impact and Partnership ii. Managing Complexity and Change</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>At least seven years of progressively responsible and relevant experience in donor relations and fundraising working for a national/international organization or development agency as well as a proven track record in fund-raising within Asia is required. At least five years of work experience managing mid-size teams is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Do you currently hold a contract of 1 year or more with UNRWA? If yes, please confirm whether you have completed your mandatory probation period is desirable. Knowledge of UNRWA and the wider UN system is desirable. Knowledge of a second UN language is desirable. Command of a major East Asian language is desirable. Experience working with major Asian donors (e.g., Japan, Korea, or China) is desirable. Advanced university degree from an accredited educational institution in political science, international relations, public administration, law, economics, or a related discipline is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</p><p></p></section>
toto
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Associate Administrative Officer responsible to the designated supervisor. Responsibilities - Coordinates required actions, processes and steps in support of the unit s human resources, administrative management, including, staff management, personnel records, employment details and attendance records,; processing requests for employment and payment of daily paid staff; coordinates with Human Resources Office/Department on recruitment processes, including drafting job descriptions, initiating vacancy announcements, and coordinating interviews; ensures compliance with human resource policies and procedure; facilitates onboarding and separation processes for staff members. - Manges office operational budget and assigned project budget estimates; monitors expenditure and controls financial transactions in accordance with budgetary allocations; handles cash payments, maintains accurate records, and replenish funds as necessary; prepares financial reports and liaises with finance staff to ensure accuracy and completeness of financial records; prepares for and drafts responses to audit requests. - Manages procurement activities, including tendering, quotations, and purchasing orders; maintains inventory records and ensures the provision of necessary supplies; serves as custodian for all IT equipment and furniture; coordinates maintenance and repairs; oversees logistical operations to ensure efficient functioning of the department; coordinates with property officer for survey and disposal of obsolete assets; as applicable, conducts regular inspections of the physical facilities, buildings, and storage areas across various offices/facilities, ensuring compliance with safety standards, identifying maintenance needs, and recommending corrective actions as necessary. - Compiles and analyzes statistical data related to departmental activities; initiates and responds to administrative correspondence; prepares regular and periodic operational reports; organizes meetings, workshops, and other events as required. - Manages and oversees a team of administrative and general services assistants, providing guidance, assigning tasks, and ensuring efficient completion of office/departmental responsibilities; Responsibilities include team leadership, task management, training and development, quality assurance, workflow optimization, communication and coordination, problem-solving, and performance management. - As applicable, establishes guarding schedules and oversees their implementation to secure the safety of the Agency s premises. Competencies UN Core Values of lntegrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Functional i. Planning and Organizing ii. Applying Technical Expertise iii. Coping with Pressure and Setbacks iv. Leading and Supervising v. Persuading and Influencing Education A first university degree from an accredited educational institution in business administration, finance, procurement or related field. Job - Specific Qualification Not available. Work Experience At least three years of experience in administrative work, human resources and / or office management is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity,</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A first university degree from an accredited educational institution in business administration, finance, procurement or related field.</p><p>At least three years of experience in administrative work, human resources and / or office management is required.</p><p>Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired.</p><p>Are you currently residing in Duty station. Please specify your current location. It is required. Please explain how you meet this criterion using examples.</p><p>Knowledge of agency financial and HR rules and regulations is desirable.</p><p>Are you a registered Palestine refugee? If yes, please provide your Ration Card Number. It is highly recommended to respond to this question in order to assist us in further assessing your application is required.</p><p>Do you have close relative(s) in UNRWA (mother, father, daughter, son, sister brother)? If yes, please provide full name(s) and relationship is required. It is highly recommended to respond to this question in order to assist us in further assessing your application. Please explain below.</p><p>English and Arabic are required.</p><p></p></section>
toto
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Registrar reports to the Judge(s) of the UNRWA Dispute Tribunal (D-1). Responsibilities - Serves as principal legal officer for the Dispute Tribunal. Supervises the legal team in analysing case files; researching case law, rules and regulations; and drafting judgments or portions of judgments at the Judge s direction. Reviews, edits and finalizes all team member drafts before submission to the Judge. Maintains strict jurisprudential, structural and stylistic uniformity in all Tribunal issuances. - Provides substantive, technical and administrative support to the Judge(s) of the UNRWA Dispute Tribunal in the adjudication of cases, including by enforcing compliance with the Rules of Procedure of the UNRWA Dispute Tribunal; develops best practices for purposes of uniformity and clarity in the parties filings and the smooth operation of the Tribunal; reviews cases for receivability and for the purpose of scheduling hearings; schedules and manages all logistical aspects of hearings; identifies cases that are amenable to informal resolution, to be brought to the attention of the Judge(s) for possible referral to the mediation coordinating group. - Analyzes implications of emerging issues in and affecting the Registry and UNRWA Dispute Tribunal and develops strategies and measures to address them; prepares periodic reports on the work of the Dispute Tribunal; maintains the UNRWA Dispute Tribunal s case law and jurisprudence database by drafting summaries of relevant Judgments and analyses of jurisprudence from the UNRWA Dispute Tribunal, the United Nations Appeals Tribunal and other administrative tribunals in international agencies and organisations. - Manages and administers the human, financial and other resources allocated to the Registry, including drafting and managing the yearly budget for the UNRWA Dispute Tribunal; handles all matters relating to procurement issues and conducts performance evaluations of staff; advises the Judge(s) on administrative, personnel and logistical matters related to the Registry s operational activities, including case management. - Represents the Office of the UNRWA Dispute Tribunal in relations within and outside the Agency; plans and conducts outreach sessions in Headquarters and Field Offices on the procedures of the UNRWA Dispute Tribunal; drafts publications as necessary; responds to inquiries and other communications from applicants; sends correspondence to applicants and respondents on behalf of the Judge(s). - Maintains an electronic case management system; maintains the UNRWA Dispute Tribunal s registers (electronic and online), the publication and dissemination of the decisions, rulings and judgments of the UNRWA Dispute Tribunal, in the required languages, through the agreed media.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. - Deciding and Initiating Action - Managing Complexity and Change - Leading and Supervising - Creating and Maintaining Impact and Partnership - Analyzing Other Competencies - Knowledge of administrative law. - Ability to conduct comprehensive legal research on complex issues. - Ability to negotiate effectively and work collaboratively with a range of internal and external contacts. Education Advanced university degree (Master s or equivalent) from an accredited educational institution in law. A first-level university degree together with admission to practice law in a recognized jurisdiction and an additional two years of relevant experience may be considered in lieu of an advanced university degree. Job - Specific Qualification Not available. Work Experience At least ten years of progressively responsible experience in judicial administration or litigation, preferably in administrative law or related areas, with in-depth knowledge of judicial procedures, including at least two years in a managerial/supervisory role is required. Extensive experience in legal research and drafting/revising judicial issuances or submissions is required. Unless already serving as an international staff member in the UN Common System, at least one continuous year of relevant international experience outside UNRWA and outside the country(s) of citizenship is required. Experience with the United Nations Dispute Tribunal or Appeals Tribunal or other similar administrative tribunals within an international organization is desirable. Substantial experience handling legal matters at the international level, preferably within an international organization is desirable. Experience working on administrative, employment, or criminal law matters is desirable. Experience working on procedurally complex or high-volume cases, including class actions or collective claim is desirable. Experience identifying, designing, and implementing innovative solutions to case management challenges in a judicial or litigation context is desirable. Experience leading or contributing to a transition to electronic case management systems, including workflow automation and the use of technology to enhance efficiency is desirable. Knowledge of the legal, institutional, and cultural customs and practices of Middle Eastern countries is desirable. Working knowledge of Arabic would be an advantage is desirable. Applicant is required to disclose current involvement in any outside activities, including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non - UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A</p><p></p></section>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Join One of the Fastest-Growing Online Education Companies in the World At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.<br> Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries.<br> To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.<br> Now we're looking for an experienced Sales Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue.<br> If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.<br> This is a full-time, remote role with a working schedule for this 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refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience Identify opportunities to automate retention processes and improve operational efficiency Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses What We Offer Competitive Compensation :Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally Learn and Grow :Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team Health & Wellbeing: Gym membership reimbursement,Mental health support, Generous paid vacation allowance Why Join ELVTR?<br> Make an Impact: Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.<br> Grow Your Career:We're committed to developing our people.<br> As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.<br> Join a Winning Team: Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.<br> Ready to Help Shape the Future of Online Learning?<br> If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.<br> Apply today and become part of ELVTR's next chapter of growth.<br> ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.<br> What We're Looking For 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role Excellent English communication skills, both written and spoken Proven experience supporting customers in the US market Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue Experience managing refund requests, payment recovery, billing issues, and installment collections Ability to navigate difficult customer conversations with empathy while protecting company interests A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement Strong ownership, problem-solving, and decision-making skills Excellent organizational skills and attention to detail Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams Previous leadership, mentoring, or process improvement experience is a strong plus Nice to Have Experience in the online education or EdTech industry Experience in high-ticket B2C sales environments Previous experience leading or mentoring a retention team Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems Experience working with subscription or installment payment models Knowledge of billing operations, chargebacks, and payment recovery processes Experience analyzing customer retention metrics to drive business improvements Comfortable working in a fast-paced, performance-driven environment Experience collaborating across Sales, Finance, Product, and Customer Success teams Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms</span> </div>
Plan International
Jordan - Jordan
<p>THE ORGANIZATION Plan International is an independent child rights and humanitarian organisation committed to children living a life free of poverty, violence and injustice. Plan actively unite children, communities and other people who share our mission to make positive lasting changes in children s and young people s lives. Plan support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. Plan place a specific focus on girls and women, who are most often left behind. Plan have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries. Plan International Jordan is established in 2016 and has programmes in Azraq refugee camp and host communities.</p><p>ROLE PURPOSE The job holder will report directly to the Head of Resource Mobilisation (RM) and will assume direct responsibility and accountability for building and managing strategic partnerships that enable programme delivery and fundraising H/She will support business development (scoping, consortia formation, partner due diligence, MoUs) and coordinate with Programmes, MEAL and Finance to ensure partner roles, compliance and value for money are clear in submissions. The role also involves contributing to the development of tools that enhance partnership mechanism and coordination with stakeholders. In summary, this role aims to strengthen organizational partnership building and management, and to help in developing context-appropriate strategy, processes, and practices that align with country needs and organizational goals.</p><p>DIMENSIONS OF THE ROLE The position is based in Amman, with travel across Jordan as required. Reporting to the Head of Resource Mobilization, the role operates within the Business Development function and works closely with program, technical, finance, and operations teams to ensure coherent processes. Internally, the role facilitates coordination, information sharing, and alignment across departments to strengthen partnership and business development systems. Externally, it engages with donors, partners, and coordination platforms, representing Plan International Jordan in relevant forums as delegated, to promote collaboration, visibility, and alignment with the Country Strategy.</p><p>ACCOUNTABILITIES Partnerships and Business Development Support</p><ul><li>Head of RM in the day-to-day identification of funding opportunities and partners coordination with different stakeholders internally and externally.</li><li>Support the drafting of responsive, compliant and high quality technical proposals to a range of donors (desk review, drafting of proposal narrative, collecting and collating relevant information)</li><li>Develop and implement contextually relevant guidance and tools to promote equitable partnership approaches and enhance the quality of program work when collaborating with partners with clear RM linkages. This may include tools such as mutual partnership appraisals, partnership monitoring tools, and partnership evaluation/impact assessment tools.</li><li>Ensure that the proper steps are taken for partnership management processes, including due diligence, risk identification, partnership agreements, resource planning, and capacity strengthening plans in accordance with the Plan process.</li><li>Provide necessary training to key staff members to promote equitable partnership approaches and improve the quality of partnership management in pursuit of stronger proposals and delivery.</li><li>Provide guidance on suitable training materials and resources to be used with partners to enhance their capacity for effective partnering.</li><li>Support in developing partnership strategies that align with Country strategy, RM priorities (donors, sectors, geographies) and Plan's global objectives.</li><li>Work closely with other departments to elaborate and harmonize tools, SOP, guidelines and conceptual frameworks to support partnership and RM</li><li>Contribute to the budget design where required to ensure that partners budget is align with plan partnership strategy.</li><li>Perform other related duties as assigned by HoRM.</li></ul><p>Coordination and Communication</p><ul><li>Coordinate with other internal departments (program and support) as necessary.</li><li>Represents Plan in platforms and meetings held at community and national level when needed.</li><li>Develop and maintain a strong external network with partners (national NGOs/CBOs, INGOs, UN, private sector, foundations) to support consortia formation and resource mobilisation.</li><li>Attend relevant meetings and working groups where required.</li><li>Maintain positive and productive relationships with governmental partners and donors and support to complete their responsibilities in compliance with donor rules and regulations.</li><li>Undertake all other duties that may be determined by the line manager and that are compatible with the job.</li></ul><p>Child protection, gender equality and inclusion</p><ul><li>Ensures that Plan International s global policies for Safeguarding Children, Programme Participants and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Essential Minimum 5-7 years of progressively responsible professional experience in project management in sectors of youth livelihood, Education, Child protection, SRHR or youth and women empowerment.</li><li>University degree the field of Social Work, Business, Social Sciences or another related field.</li><li>Knowledge of the context of Jordan with clear understanding of related legal and policies frameworks.</li><li>Previous experience in team leading and implementing through partners projects.</li><li>Experience in development projects in humanitarian or refugee settings, community-based, youth and women empowerment and community participation required.</li><li>Proven experience in working with government entities including follow up on the required approvals and has strong connections and network with different ministries and national stakeholders.</li><li>Familiar with government strategies, requirements and procedures.</li><li>Experience in budget management.</li><li>Experience of working with partners.</li><li>Experience in working with donors including: EU, MADAD, ECHO, private donors.</li><li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li><li>Flexible work attitude and ability to work independently within a small team.</li><li>Excellent knowledge of Arabic and English.</li></ul>
Amideast
Jordan - Jordan
<p><b> POSITION DESCRIPTION T</b>he Proposal Writing & Business Development Manager leads Amideast Jordan s efforts to expand its donor and client portfolio by identifying funding opportunities, building strategic partnerships, and advancing new business in alignment with the organization s strategic priorities. The role works closely with the Country Director, headquarters, technical teams in the Jordan office as well as regionally, and external partners to strengthen Amideast s market positioning and pursue new opportunities. The incumbent manages the business development process from opportunity identification through proposal submission by researching donor priorities and client needs, pursuing and meeting with new potential clients, assessing Amideast s service portfolio, and working with technical and operational teams to design responsive, feasible solutions. The role prepares competitive technical and cost proposals, ensures compliance with Amideast s internal processes, secures required approvals, meets submission deadlines, and maintains relationships with current and prospective donors and clients to support sustainable organizational growth. RESPONSIBILITIES Business Development & Partnerships • Coordinate the development and implementation of business development plans in collaboration with the Country Director. • Conduct market research and monitor relevant trends to identify potential opportunities and help determine which ones to pursue. • Maintain relationships with donors, local and international government entities, UN agencies, NGOs, private sector organizations, and implementing partners. • Maintain an updated pipeline of opportunities and support the development of partnerships that contribute to organizational priorities. Proposal Development, Writing & Knowledge Sharing • Manage the development of proposals, concept notes, expressions of interest, and related documents from initial review through final submission. • Coordinate technical, operational, and financial inputs with subject matter experts, program teams, Finance, Operations, and headquarters teams to develop clear, responsive, and feasible solutions aligned with Amideast s expertise and client needs. • Ensure proposals meet submission requirements through effective review processes, quality checks, internal approvals, and adherence to Amideast procedures. • Develop and maintain proposal tools, templates, and guidance materials, and provide staff with support and best practices to strengthen proposal writing and business development capacity. Organizational Contribution • Contribute to organizational discussions related to growth, funding priorities, and strategic initiatives. • Undertake additional responsibilities as assigned by the Country Director. QUALIFICATIONS AND SKILLS Required Education: Bachelor s degree in International Development, Education, International Relations, Business Administration, Communications, or a related field. Professional Experience: • Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming. • At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth. • Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies). Technical Skills • Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms. • Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design. • Familiarity with Amideast s technical areas, including education, workforce development, STEM, and youth programming. • Ability to conduct donor and market research and translate findings into effective proposal strategies. • Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs. • Ability to develop proposals and pitches for private sector companies. Communication & Interpersonal Skills • Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content. • Fluency in English required; proficiency in Arabic highly desirable. • Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners. Personal & Leadership Competencies • Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams. • Ability to work effectively under pressure while maintaining quality and attention to detail. WORK ENVIRONMENT The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis). • Computer (laptop) • Printer/Photocopier/Scanner/Fax </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in International Development, Education, International Relations, Business Administration, Communications, or a related field.</li><li>Minimum of 7 years of professional experience in the international development sector, with exposure to areas such as education, academic testing, workforce development, and youth programming.</li><li>At least 3 years of experience in business development, including identifying funding opportunities, developing partnerships, and supporting organizational growth.</li><li>Minimum of 6 years of experience in proposal development, including preparing successful technical and cost proposals for U.S. Government agencies, foundations, corporations, and bilateral or multilateral donors (e.g., EU, World Bank, UN agencies).</li><li>Strong knowledge of donor procurement processes, compliance requirements, and funding mechanisms.</li><li>Understanding of monitoring, evaluation, accountability, and learning (MEAL) principles and their application in program design.</li><li>Familiarity with Amideast's technical areas, including education, workforce development, STEM, and youth programming.</li><li>Ability to conduct donor and market research and translate findings into effective proposal strategies.</li><li>Demonstrated ability to develop competitive proposals and respond to complex donor solicitations, including RFPs, RFAs, and EOIs.</li><li>Ability to develop proposals and pitches for private sector companies.</li><li>Excellent English writing, editing, and communication skills, with the ability to develop clear, persuasive, and technically strong proposal content.</li><li>Fluency in English required; proficiency in Arabic highly desirable.</li><li>Ability to build and maintain effective relationships with donors, NGOs, government entities, and private sector partners.</li><li>Strong organizational and coordination skills with the ability to manage multiple priorities, deadlines, and complex proposal processes involving technical, finance, operations, and senior leadership teams.</li><li>Ability to work effectively under pressure while maintaining quality and attention to detail.</li></ul>
Interoperability Assessment Between UNRWA Digital Health System and Jordan Health Information Systems
Healthcare & Medical
UN
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>1. Assess the EMR system architecture in relation to interoperability requirements. 2. Analyze the availability, standards, and functionality of relevant host country Health Information Systems and HMIS in Jordan. 3. Evaluate technical options and interoperability standards for secure and sustainable data exchange. 4. Develop recommendations based on the assessment findings and prepare a costed, phased roadmap for integration, where applicable. 5. Conduct a comprehensive mapping of stakeholders, digital solutions, and the broader ecosystem in Jordan.<br> Work Location<br>HQA<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Scope of work: The consultant will conduct a comprehensive technical assessment to evaluate the interoperability and integration of UNRWA's upcoming Electronic Medical Record (EMR) system with Jordan's national health information ecosystem. The assignment includes reviewing UNRWA's existing digital health architecture, analyzing national health information systems and interoperability capabilities, assessing applicable international digital health standards, and providing technical inputs on legal and regulatory considerations related to data governance and information sharing. The consultant will identify technical, operational, institutional, and cybersecurity risks, propose appropriate mitigation measures, and develop a costed implementation roadmap aligned with UNRWA's EMR implementation phases. The work will be carried out using a combination of document reviews, technical analyses, stakeholder consultations, workshops, validation sessions, and comparative assessments of international best practices, while engaging relevant external stakeholders in an exploratory and non-committal manner to inform evidence-based recommendations. Specific Outputs/Tasks include but not limited to: 4.1 System Landscape Assessment • Review UNRWA’s current digital health system architecture, workflows, and reporting mechanisms. • Analyze the proposed design of the upcoming EMR system funded by KfW. • Document current reporting requirements to national health authorities. 4.2 Host Country HIS/HMIS Analysis • Assess the national health information ecosystem in Jordan. • Identify systems used by relevant stakeholders, including, but not limited to, the Ministry of Health. • Document: o System architecture o Data standards o APIs and interoperability capabilities o Reporting requirements o Data governance structures • Jordan Ministry of Health • National HMIS operators • Digital health governance entities. 4.3 Interoperability and Standards Review The consultant will evaluate: • International digital health interoperability standards (e.g. HL7, FHIR, ICD classifications). • Data exchange mechanisms. • Health information architecture compatibility. • Patient identity management considerations. • Data quality and validation requirements. 4.4 Legal and Regulatory Assessment The consultant will provide technical inputs and coordinate with the legal department, and will not independently determine legal, regulatory, or compliance positions. The items to be reviewed are: • UNRWA internal regulations on data governance and confidentiality. • Data protection requirements. • Institutional agreements required for system integration. • Feasible and compliant data sharing models will be determined by the legal department, informed by the technical inputs provided by the technical consultant. 4.5 Risk and Feasibility Analysis The consultant will identify: Technical risks • System incompatibility • Infrastructure limitations • Cybersecurity concerns Operational risks • Workforce readiness • Data management capacity • Workflow disruptions Institutional risks • Governance alignment • Stakeholder coordination Mitigation strategies will be proposed for each risk category. 4.6 Costed Implementation Roadmap The consultant will prepare a practical integration roadmap including: • Recommended interoperability model • Phased implementation plan • Resource requirements • Institutional coordination mechanisms • Budget estimates • Timeline and milestones The roadmap should align with UNRWA’s EMR implementation phases. Methodology The consultant is expected to apply a mixed methodology including: • Desk review of documentation • Technical architecture analysis • Stakeholder consultations • Workshops with UNRWA and government partners • Comparative analysis of international best practices • Validation meetings with UNRWA leadership • Engagement with external stakeholders: The consultant is expected to engage with external stakeholders professionally and with appropriate discretion. As this is an exploratory assessment, the consultant should make clear that such engagements are for information-gathering purposes and do not represent commitments on behalf of UNRWA.<br> Qualifications/special skills<br>Masters' Degree in Health Informatics, Public Health, Information Systems, Digital Health, Health Policy, Business Administration, Management, International Development or another related discipline. Minimum seven (10) years of relevant professional experience. Nature of required experience: Experience in digital health systems or health information systems Extent of required relevant experience: • Demonstrated experience in EMR implementation or interoperability projects. • Experience working with government health systems or international organizations. • Demonstrated experience working with Jordanian health systems, including key national platforms such as Hakeem (national EHR), the Jordan Center for Disease Control (JCDC), and the Ministry of Health HMIS, with a proven ability to collaborate effectively with legal departments on data governance and compliance requirements. • Experience conducting technical feasibility studies. • Knowledge of health data standards and interoperability frameworks. Desirable: • Experience in the Middle East region. • Experience working with UN agencies or donor-funded projects.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman. • The consultancy is for local candidates. • The selected candidate will receive a monthly remuneration that is amounting to JOD 2,120.00. • The duration of the Contract is for 6 months, and the possibility of extension is subject to the availability of funds and continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role works under the overall supervision of the Senior Project Manager (Health Info Sys); with close, structured, and continuous coordination will be required throughout the assignment with, including, but not limited to: • The UNRWA Legal Office, with whom continuous coordination is required throughout the assignment • Health Information Systems teams • Programme management units • Field health leadership in Jordan.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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