Operation Manager Jobs in Jordan
3127 Jobs Found
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Mercer, a leading firm in the staffing and recruiting industry, is seeking a dynamic and results-driven inside sales manager to join our team. This pivotal role is an excellent opportunity for a motivated sales professional who thrives in a fast-paced environment and is passionate about driving revenue growth through strategic client engagement. As an inside sales manager at Mercer, you will be responsible for overseeing the inside sales team, developing and implementing sales strategies, and fostering strong relationships with clients to identify their staffing and recruiting needs. You will play a key role in expanding our client base and enhancing our market presence by leading your team to achieve and exceed sales targets. The ideal candidate will bring a blend of leadership skills, sales expertise, and a deep understanding of the staffing and recruiting landscape. Mercer offers a collaborative work environment, opportunities for professional growth, and the chance to make a significant impact within a well-established company. If you are passionate about sales leadership and eager to contribute to a company that values innovation and customer-centric solutions, we invite you to apply for this exciting inside sales manager role and be part of our continued success story.</p>
<h4>Responsibilities</h4>
<ul>
<li>Lead, mentor, and inspire the inside sales team to meet and exceed sales targets.</li>
<li>Develop and implement effective sales strategies tailored to the staffing and recruiting market.</li>
<li>Manage the sales pipeline and forecast sales performance accurately.</li>
<li>Build and maintain strong relationships with existing and prospective clients.</li>
<li>Collaborate with recruitment and marketing teams to align sales efforts with company goals.</li>
<li>Monitor market trends and competitor activity to identify new business opportunities.</li>
<li>Conduct performance reviews and provide coaching to enhance team productivity.</li>
<li>Ensure CRM systems are updated timely and accurately to track sales activities and client interactions.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience in inside sales management, preferably within the staffing and recruiting industry.</li>
<li>Strong leadership skills with the ability to motivate and develop a high-performing sales team.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Demonstrated success in meeting or exceeding sales targets.</li>
<li>Solid understanding of sales performance metrics and CRM tools.</li>
<li>Ability to think strategically and execute sales plans effectively.</li>
<li>Bachelor’s degree in business, marketing, or a related field is preferred.</li>
<li>Strong organizational skills and attention to detail.</li>
</ul></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Mercer, a leading firm in the staffing and recruiting industry, is seeking a dynamic and results-driven inside sales manager to join our team. This pivotal role is an excellent opportunity for a motivated sales professional who thrives in a fast-paced environment and is passionate about driving revenue growth through strategic client engagement. As an inside sales manager at Mercer, you will be responsible for overseeing the inside sales team, developing and implementing sales strategies, and fostering strong relationships with clients to identify their staffing and recruiting needs. You will play a key role in expanding our client base and enhancing our market presence by leading your team to achieve and exceed sales targets. The ideal candidate will bring a blend of leadership skills, sales expertise, and a deep understanding of the staffing and recruiting landscape. Mercer offers a collaborative work environment, opportunities for professional growth, and the chance to make a significant impact within a well-established company. If you are passionate about sales leadership and eager to contribute to a company that values innovation and customer-centric solutions, we invite you to apply for this exciting inside sales manager role and be part of our continued success story.</p>
<h4>Responsibilities</h4>
<ul>
<li>Lead, mentor, and inspire the inside sales team to meet and exceed sales targets.</li>
<li>Develop and implement effective sales strategies tailored to the staffing and recruiting market.</li>
<li>Manage the sales pipeline and forecast sales performance accurately.</li>
<li>Build and maintain strong relationships with existing and prospective clients.</li>
<li>Collaborate with recruitment and marketing teams to align sales efforts with company goals.</li>
<li>Monitor market trends and competitor activity to identify new business opportunities.</li>
<li>Conduct performance reviews and provide coaching to enhance team productivity.</li>
<li>Ensure CRM systems are updated timely and accurately to track sales activities and client interactions.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Proven experience in inside sales management, preferably within the staffing and recruiting industry.</li>
<li>Strong leadership skills with the ability to motivate and develop a high-performing sales team.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Demonstrated success in meeting or exceeding sales targets.</li>
<li>Solid understanding of sales performance metrics and CRM tools.</li>
<li>Ability to think strategically and execute sales plans effectively.</li>
<li>Bachelor’s degree in business, marketing, or a related field is preferred.</li>
<li>Strong organizational skills and attention to detail.</li>
</ul></p><p></p>
Confidential
Jordan - Al Zarqa
<p>An Office Manager for a CEO's office is the operational and administrative backbone of the executive suite. They act as a critical gatekeeper and strategic partner, balancing high-level executive support with the smooth day-to-day running of the CEO's office.</p><p>Key Responsibilities</p><ul><li>Executive Support: Manages complex calendars, screens calls, and handles all logistical travel arrangements for the CEO.</li><li>Strategic Gatekeeping: Acts as a liaison between the CEO and internal/external stakeholders, determining the proper course of action for incoming inquiries.</li><li>Document & Data Management: Prepares meeting agendas, transcribes minutes, and conducts background research for executive appointments.</li><li>Special Projects: Coordinates cross-functional company initiatives and helps compile materials for board meetings.</li></ul><p>Required Competencies</p><p> </p><ul><li>Confidentiality: Must possess the utmost discretion when handling sensitive corporate and financial data.</li><li>Organization: Exceptional time-management and multitasking skills to prioritize critical issues in a fast-paced environment.</li><li>Communication: Strong interpersonal skills to effectively act as the CEO's voice.</li></ul><p> </p>
Confidential
Jordan - Amman
<p><h4>About Lucidya<\/h4>\n<p>Lucidya is building the next generation of AI-powered customer experience solutions for enterprises across the MENA region. Our new AI Agents business line focuses on deploying intelligent, enterprise-grade AI agents that automate, assist, and augment customer-facing and operational workflows - securely, reliably, and at scale.<\/p>\n<p>This role sits at the heart of turning AI agent concepts into live, business-impacting solutions.<\/p>\n<h4>About the Role<\/h4>\n<p>The Project \/ Delivery Manager owns one critical question:<\/p>\n<p><strong>\"How do we execute what we promised?\"<\/strong><\/p>\n<p>You take the Solution Consultant\u2019s vision and turn it into a clear execution plan, structured backlog, and predictable delivery rhythm - from initial scoping through go-live and stabilization.<\/p>\n<p>You are the operational backbone of AI agent pilots and enterprise deployments, ensuring alignment across clients, engineering, data, and AI teams while keeping delivery on track.<\/p>\n<h4>Key Responsibilities<\/h4>\n<ol>\n <li><strong>Scoping & Handover from Solution Consultant<\/strong>\n <p>You step in once a pilot or project is conceptually approved.<\/p>\n <p><strong>Formal Handover<\/strong><\/p>\n <p>Receive full delivery context, including:<\/p>\n <ul>\n <li>Discovery findings<\/li>\n <li>Workflow maps and agent logic<\/li>\n <li>Success criteria and KPIs<\/li>\n <li>Pilot narrative and client expectations<\/li>\n <\/ul>\n <p>Clarify:<\/p>\n <ul>\n <li>Scope, constraints, dependencies, and assumptions<\/li>\n <li>Technical and operational boundaries<\/li>\n <\/ul>\n <p><strong>Scope Confirmation<\/strong><\/p>\n <p>Translate high-level workflows into clear delivery components:<\/p>\n <ul>\n <li>AI Agent versions (v0, v1, v2\u2026)<\/li>\n <li>Integrations, channels, and data sources<\/li>\n <li>Dashboards, reporting, and monitoring<\/li>\n <li>Training, enablement, and documentation<\/li>\n <\/ul>\n <p>Align internally and with the client on:<\/p>\n <ul>\n <li>What is in scope vs out of scope for each phase<\/li>\n <\/ul>\n <\/li>\n <li><strong>Detailed Planning & Backlog Management<\/strong>\n <p>This is where ideas become execution.<\/p>\n <p>You own:<\/p>\n <ul>\n <li><strong>Building the delivery plan and timeline:<\/strong><\/li>\n <ul>\n <li>Milestones, sprints, and go-live checkpoints<\/li>\n <li>Cross-team dependencies (AI, backend, integrations, data, CX ops)<\/li>\n <\/ul>\n <li><strong>Creating and maintaining the delivery backlog:<\/strong><\/li>\n <ul>\n <li>Break down deliverables into tasks and subtasks<\/li>\n <li>Assign clear owners (AI Agent Engineers, Backend, Frontend, Data, Solutions)<\/li>\n <\/ul>\n <li><strong>Keeping tools accurate and trusted:<\/strong><\/li>\n <ul>\n <li>Trello \/ Jira \/ Notion as the single source of truth<\/li>\n <li>Task status, blockers, due dates, and changes<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Coordination & Day-to-Day Execution<\/strong>\n <p>You are the operational heartbeat of each pilot or project.<\/p>\n <p>Responsibilities include:<\/p>\n <ul>\n <li>Running regular execution cadences:<\/li>\n <ul>\n <li>Standups and check-ins<\/li>\n <li>Progress reviews and decision syncs<\/li>\n <\/ul>\n <li>Ensuring tight collaboration between:<\/li>\n <ul>\n <li>Solution Consultants (business & workflows)<\/li>\n <li>Engineering and AI teams (implementation)<\/li>\n <li>Client stakeholders (CX, IT, Operations, Compliance)<\/li>\n <\/ul>\n <li>Driving execution discipline:<\/li>\n <ul>\n <li>Clear meeting notes<\/li>\n <li>Action items with owners and deadlines<\/li>\n <li>Relentless follow-up until closure<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>Risk, Change & Stakeholder Management<\/strong>\n <p>AI agent delivery comes with moving parts - you own visibility and control.<\/p>\n <p>You will:<\/p>\n <ul>\n <li>Maintain a risk & issues log covering:<\/li>\n <ul>\n <li>Technical risks (data access, integrations, latency, environments)<\/li>\n <li>Business risks (scope creep, stakeholder shifts, external dependencies)<\/li>\n <\/ul>\n <li>Manage change transparently:<\/li>\n <ul>\n <li>Assess impact on scope, timelines, and delivery<\/li>\n <li>Align with stakeholders before execution<\/li>\n <\/ul>\n <li>Provide clear, consistent communication:<\/li>\n <ul>\n <li>Status updates<\/li>\n <li>Escalations when needed<\/li>\n <li>Expectation management throughout the lifecycle<\/li>\n <\/ul>\n <\/ul>\n <\/li>\n <li><strong>UAT, Go-Live & Post-Go-Live Stabilization<\/strong>\n <p>Plan and coordinate:<\/p>\n <ul>\n <li>UAT cycles and acceptance criteria<\/li>\n <li>Go-live readiness and rollout plans<\/li>\n <\/ul>\n <p>Ensure smooth transition:<\/p>\n <ul>\n <li>Monitor early performance and issues<\/li>\n <li>Coordinate fixes and optimizations<\/li>\n <\/ul>\n <p>Own final handover:<\/p>\n <ul>\n <li>Documentation<\/li>\n <li>Support transition<\/li>\n <li>Clear ownership post-delivery<\/li>\n <\/ul>\n <\/li>\n<\/ol>\n<h4>Requirements<\/h4>\n<ul>\n <li>5-8 years in:\n <ul>\n <li>SaaS implementation<\/li>\n <li>Technical project management<\/li>\n <li>Digital or platform delivery<\/li>\n <\/ul>\n <\/li>\n <li>3+ years delivering enterprise projects with multiple stakeholders (business & IT)<\/li>\n <li>Proven experience with:\n <ul>\n <li>Integrations, APIs, and data-driven workflows<\/li>\n <li>Background in CX, contact centers, CRM, or customer-facing platforms is a strong plus<\/li>\n <li>Experience working closely with product and engineering teams in Agile\/Scrum environments<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Must-Have Skills<\/h4>\n<ul>\n <li><strong>Project & Delivery Excellence<\/strong>\n <ul>\n <li>Strong command of:\n <ul>\n <li>Scoping, timelines, milestones<\/li>\n <li>RAID (Risks, Assumptions, Issues, Dependencies)<\/li>\n <\/ul>\n <\/li>\n <li>Confident running:\n <ul>\n <li>Standups, execution reviews, steering meetings<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Technical Literacy (Non-Coding)<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>API-based integrations and webhooks<\/li>\n <li>Data flows between systems<\/li>\n <\/ul>\n <\/li>\n <li>Able to:\n <ul>\n <li>Read basic API documentation and JSON payloads<\/li>\n <li>Translate technical constraints into delivery decisions<\/li>\n <\/ul>\n <\/li>\n <li>Solid conceptual understanding of:\n <ul>\n <li>SaaS platforms<\/li>\n <li>LLMs and AI agent workflows<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Stakeholder Management & Communication<\/strong>\n <ul>\n <li>Can confidently manage:\n <ul>\n <li>CX leadership<\/li>\n <li>IT and engineering teams<\/li>\n <li>Internal product and AI stakeholders<\/li>\n <\/ul>\n <\/li>\n <li>Produces:\n <ul>\n <li>Clear documentation<\/li>\n <li>Actionable recaps<\/li>\n <li>Concise, honest status updates<\/li>\n <\/ul>\n <\/li>\n <\/ul>\n <\/li>\n <li><strong>Execution Mindset<\/strong>\n <ul>\n <li>Turns ideas into:\n <ul>\n <li>Tasks, owners, and deadlines<\/li>\n <\/ul>\n <\/li>\n <li>Keeps delivery tools always current and reliable<\/li>\n <li>Strong sense of ownership and follow-through<\/li>\n <\/ul>\n <\/li>\n <li><strong>AI Project Awareness<\/strong>\n <ul>\n <li>Comfortable with:\n <ul>\n <li>Iterative AI delivery (experiments, versions, evaluation cycles)<\/li>\n <li>Data privacy, guardrails, and quality metrics<\/li>\n <\/ul>\n <\/li>\n <li>Understands that AI delivery is adaptive, not linear<\/li>\n <\/ul>\n <\/li>\n<\/ul>\n<h4>Why Join Lucidya\u2019s AI Agents Team<\/h4>\n<ul>\n <li>Work at the intersection of AI, CX, and enterprise delivery<\/li>\n <li>Shape how AI agents are deployed in real-world, high-impact environments<\/li>\n <li>Partner with strong product, AI, and engineering teams<\/li>\n <li>Own delivery end-to-end - not just coordination<\/li>\n <li>Help define delivery standards for a brand-new AI business line<\/li>\n<\/ul>\n<p>Apply now and help us redefine the future of customer experience with AI agents.<\/p><\/p><p><\/p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant. We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including online advertising, SEO, content marketing, social media, influencer marketing, and more.</p>
<p>Chain Reaction is looking for a performance marketing manager to join the team. The ideal candidate will be responsible for understanding the goals of our clients and be able to oversee project strategy to project completion. By knowing emerging technologies in the area, this candidate will be able to create cross-channel deliverables for clients that meet their needs.</p>
<h4>Requirements</h4>
<h4>Key responsibilities:</h4>
<li>Plan, execute, monitor, and optimize high-volume digital campaigns across Google Ads, Facebook Ads Manager, and other third-party platforms.</li>
<li>Ensure performance growth by managing campaigns to meet clients’ ROI goals and quickly implementing optimization recommendations.</li>
<li>Maintain strong understanding and application of Google Ads campaign types and best practices.</li>
<li>Continuously analyze performance data and create detailed campaign performance reports.</li>
<li>Efficiently manage advertising budgets across all platforms and campaigns.</li>
<li>Create and test compelling PPC ad copy through continuous A/B testing to improve conversion rates.</li>
<li>Report on key performance indicators, calculate cost per lead (CPL), forecast spend, and adjust strategies based on demand and seasonality.</li>
<h4>Required skills & qualifications:</h4>
<li>Proficient in Google Ads, Google Ads Editor, and Google Analytics.</li>
<li>Strong expertise in keyword research, campaign buildouts, ad creation, A/B copy testing, bid management, and lead generation.</li>
<li>In-depth experience in the Google Display Network and overall display advertising.</li>
<li>Solid knowledge of retargeting/remarketing strategies.</li>
<li>Demonstrated people management and team leadership skills.</li>
<li>Minimum 4–6 years of experience in performance marketing, including at least 1 year managing a team.</li>
<li>E-commerce experience is a must.</li>
<li>Educational or professional background in marketing and advertising is a plus.</li>
<li>Experience with luxury brands is a strong advantage.</li>
<li>Fluency in French is a plus.</li>
<h4>Benefits</h4>
<p>Joining our team ensures that your opinions matter, providing you with a platform to express yourself. You will experience continuous growth, learning opportunities, and be empowered to push your limits. We are dedicated to fostering a positive environment that prioritizes your well-being and health. Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.</p></p><p></p>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Monitors all day to day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Utilizes all available on the job training tools for employees.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
Confidential
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team • Lead the partners relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers • Execute and supervise the entire sales cycle from quotation to collection • Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly • Generate sales for the entire product/service line in terms of long-term revenue and profitability • Develop and deliver accurate sales forecasts and market development reports in line with business objectives • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Promote the company and its services within the Region.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Position Requirements</strong> Education Bachelor s degree in Business Administration, Sales or any other related field. Experience 5 to 7 years of relevant experience in selling IT solutions and services within cyber security, network solutions and hardware infrastructure domain.</p><p></p></section>
toto
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<div dir="rtl"><p>شركة بدابوق عن توفر الشواغر التالية للعمل في فرع الشركة الكائن في شارع المواصفات والمقاييس:</p><p><br></p><p>? مدير عام</p><p>يشترط التمتع بالجديّة والالتزام والقدرة على العمل ضمن فريق، وتُفضل الخبرة في المجال للوظائف التخصصية.</p><p><br></p></div> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><div dir="rtl"><p>1. الإشراف الإداري والتشغيلي اليومي</p><ul><li>إدارة ومتابعة سير العمل اليومي وضمان الالتزام بالأنظمة واللوائح.</li><li>تنسيق العمل والربط بين الأقسام المختلفة (قسم المببيعات، قسم التصميم والتطوير، وقسم الصيانة).</li><li>توزيع المهام على الموظفين ومتابعة إنتاجيتهم والتزامهم بالخطة الموضوعة.</li></ul><p>2. تطوير المببيعات والخطط التسويقية</p><ul><li>الإشراف المباشر على فريق المببيعات (موظفين وموظفات) ووضع مستهدفات بيعية (<b>KPIs / Targets</b>) واضحة لهم.</li><li>متابعة جودة خدمة العملاء وحل أي مشكلات تواجه الزبائن لضمان الحفاظ على السمعة التجارية للشركة.</li><li>دراسة السوق المحلي في الأردن والمناطق المحيطة لتطوير استراتيجيات تزيد من الحصة السوقية والأرباح.</li></ul><p>3. إدارة الجوانب المالية والتقارير</p><ul><li>مراقبة المصاريف التشغيلية للفرع وضمان تحقيق الأهداف المالية ومعدلات الربحية المطلوبة.</li><li>إعداد تقارير دورية (أسبوعية/شهرية) ترفع لك مباشرة، تشمل أداء المببيعات، التحديات، والحلول المقترحة.</li></ul><p>4. الإشراف على الموارد البشرية والتقييم</p><ul><li>تقييم أداء الموظفين بشكل مستمر، وتحديد احتياجاتهم التدريبية، وتحفيزهم لرفع كفاءة العمل.</li><li>المشاركة في عمليات التوظيف واختيار الكفاءات الجديدة للفرع بالتنسيق معك.</li></ul><p>5. متابعة الأصول والخدمات اللوجستية</p><ul><li>الإشراف على مهندس الصيانة لضمان جاهزية الفرع، سلامة الأجهزة، والمعدات، واستمرارية العمل دون انقطاع.</li></ul><p><br></p></div></div>
toto
Jordan - Jordan
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently seeking an experienced Project Manager Enterprise Construction Technology & Digital Transformation to lead a large-scale digital transformation program for a leading construction company in Saudi Arabia.</p><p>Reporting directly to the BSS Vice President and Client Steering Committee, the successful candidate will be responsible for managing end-to-end project delivery, engaging with executive stakeholders, and driving the implementation of enterprise construction and project management solutions across multiple platforms.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 15 years of experience managing large-scale enterprise technology or digital transformation projects.</li><li>Proven experience within construction, EPC, infrastructure, or capital project environments.</li><li>Hands-on expertise with at least three of the following platforms:<ul><li>Oracle Unifier</li><li>Primavera P6</li><li>Oracle Fusion</li><li>Oracle Aconex</li><li>Autodesk Construction Cloud (ACC Build)</li><li>Autodesk AEC Collection</li><li>Candy / RIB Cost Management Solutions</li></ul></li><li>Strong track record of managing C-level stakeholders and executive steering committees.</li><li>Experience leading geographically distributed teams and coordinating multiple vendors and implementation partners.</li><li>Excellent project governance, risk management, change management, and stakeholder engagement skills.</li><li>Bachelor s degree in construction management, Engineering, Information Technology, Computer Science, Business Administration, or a related field.</li><li>PMP, PRINCE2, or equivalent project management certification is preferred.</li><li>Previous GCC project experience, particularly within Saudi Arabia, is highly desirable.</li><li>Fluent English is required; Arabic is a strong advantage.</li></ul><p></p></section>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
Confidential
Jordan - Amman
<p><h4>Description</h4>
<p>Optimiza is seeking an experienced Senior Implementation & Support Manager to lead the planning, execution, and support of technology implementations for our clients. This pivotal role involves managing project timelines, coordinating cross-functional teams, and ensuring successful deployment and adoption of solutions. The ideal candidate will have strong leadership skills, in-depth technical knowledge, and a commitment to delivering exceptional customer support throughout the implementation lifecycle.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Lead end-to-end implementation projects, ensuring timely and quality delivery aligned with client requirements.</li>
<li>Manage and coordinate cross-functional teams including technical, operational, and customer support groups.</li>
<li>Develop project plans, track progress, and communicate status to stakeholders.</li>
<li>Oversee client onboarding, training, and support during and after implementation phases.</li>
<li>Identify potential risks and develop mitigation strategies to ensure project success.</li>
<li>Ensure post-implementation support issues are resolved efficiently to maximize client satisfaction.</li>
<li>Continuously improve implementation methodologies and support processes to enhance efficiency and effectiveness.</li>
<li>Collaborate closely with sales and product teams to align implementations with client expectations and product capabilities.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.</li>
<li>7+ years of experience in implementation management and customer support roles, preferably within the technology sector.</li>
<li>Proven ability to lead complex technology deployment projects involving multiple stakeholders.</li>
<li>Strong project management skills with knowledge of methodologies such as Agile or Waterfall.</li>
<li>Excellent communication, interpersonal, and leadership skills.</li>
<li>Experience in managing escalation and resolving customer issues effectively.</li>
<li>Familiarity with software deployment lifecycles and support frameworks.</li>
<li>Project management certifications (e.g., PMP, PRINCE2) are a plus.</li>
</ul>
<h4>Benefits</h4>
<p>Class A health insurance</p></p><p></p>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>JOB TITLE</strong><br>Category Manager - Grocery | MAF Retail | Head Office Jordan<br><strong>ROLE SUMMARY</strong><br>Category Manager - Grocery is responsible for coordinating with buyers as well as supporting purchases for MAF Retail. The role holder is also responsible for assisting with selection and examining products that get to store shelves, in catalogues, and online.<br><strong>ROLE PROFILE</strong></p><br><br><ul><li>Implement effective strategies for sourcing goods and maintaining desired stock levels.</li><li>Research and review new products to meet company's goals.</li><li>Prepare and review purchase details of orders and deliveries.</li><li>Research and suggest new suppliers with long-term cost savings or quality improvement.</li><li>Implement methods to reduce shortages and overstocking through analysis of data and prepare control strategies.</li><li>Engage in souring the best quality products for competitive prices aligned with the organisation’s objectives.</li><li>Manage the issuances of tenders and RFQs to the market in coordination with the relevant business users within MAF Retail.</li><li>Implement negotiation strategies to secure profitable deals.</li></ul><p><br><strong>REQUIREMENTS</strong></p><br><br><ul><li>Bachelor’s Degree in Supply Chain Management, Logistics or Business Administration .</li><li>5 – 7 years in similar position .</li><li>Strong business communication and presentation skills .</li><li>Strong team player and time management skills .</li><li>Aptitude in decision-making and working with numbers .</li><li>Proficient in Microsoft Excel Suite .</li></ul><p><br><strong>WHAT WE OFFER</strong></p><br><br><ul><li>At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.</li></ul><br> <br> </div>
Kasih Factories Group For Foodstuff
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>1- Administrative and Leadership Supervision:</b></p><p>• Lead and direct the warehouse team (Warehouse Keeper, Assistants) while assigning daily tasks and evaluating their performance regularly.</p><p>• Implement OHSAS/ISO safety and health standards within the warehouses to ensure a safe and organized working environment.</p><p><br></p><p><b>2- Inventory Management:</b></p><p>• Strictly monitor the movement of technical inventory (spare parts, tools, industrial equipment) through documented processes (receiving, issuing, returning, inter-warehouse transfers).</p><p>• Design and implement an advanced Barcoding/Coding System that ensures 100% accuracy and quick access to items.</p><p>• Plan and oversee all types of stocktaking (surprise stocktaking, quarterly stocktaking, and annual comprehensive stocktaking) and reconcile with the records.</p><p><br></p><p><b>3- Strategic Planning and Supply Chain:</b></p><p>• Continuously monitor inventory levels and identify critical stock transactions: safety stock limits, maximum limits, and reorder points to prevent excess or shortage.</p><p>• Conduct regular meetings and coordinate with the maintenance manager and technical engineers to understand preventive and corrective maintenance plans, ensuring critical parts are secured in advance to prevent production line stoppages.</p><p>• Prepare and validate technical purchase requests based on actual needs and consumption patterns, and coordinate with the procurement department to ensure timely delivery (JIT).</p><p><br></p><p><b>4- Technical Inspection and Quality:</b></p><p>• Review and inspect incoming shipments upon arrival, reading catalogs and technical specifications to ensure compliance with purchase orders before signing for receipt.</p><p>• Manage and track requirements and specifications related to defective or non-compliant items with the procurement department and suppliers.</p><p><br></p><p><b>5- Reporting and Data Analysis:</b></p><p>• Professionally work on ERP Systems and database warehouses to update inventory records promptly.</p><p>• Prepare and submit regular reports to senior management including: inventory movement report, slow-moving items report, dead stock report, actual consumption analysis, and variance analysis.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Proficient in data analysis using Microsoft Excel.</li><li>Strong leadership personality capable of managing individuals and resolving conflicts under work pressure.</li><li>Negotiation and persuasion skills.</li><li>Strong observation and auditing capabilities.</li><li>Ability to work under pressure.</li></ul></div>
Confidential
Jordan - Amman
<p><h4>Job description</h4>
<p>At EY, we’re all in to shape your future with confidence.<br>
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.<br>
Join EY and help to build a better working world.</p>
<h4>The opportunity</h4>
<p>EY is looking for a Senior Manager to join its Audit team at Jordan office to lead on complex audit engagements and support business growth. In this role, you will build and strengthen internal and external relationships while ensuring high-quality work is delivered to clients. You will identify and escalate risks, foster a positive learning culture, and mentor junior team members to support their development.</p>
<h4>Your key responsibilities</h4>
<p>As a Senior Manager, you'll manage the delivery of audit engagements by defining the audit strategy in consultation with the Associate Partners or Partners and executing it in compliance with Ernst & Young's policies and protocols. When required, you'll personally execute complex audit procedures and lead teams or parts of teams on engagements, depending on the size of the engagement. You’ll also assist in managing the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders as well as participate in business development initiatives.</p>
<h4>Skills and attributes for success</h4>
<p>Pro-activity, accountability and results-driven people will flourish in this environment. Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</p>
<h4>Qualifications & experience</h4>
<ul>
<li>Nine years of professional experience in external audit</li>
<li>Strong academic record and professional accounting qualification such as ACCA, CPA, CA</li>
<li>Experience with a Big 4 accounting firm</li>
</ul>
<p><strong>Ideally, you’ll also have:</strong></p>
<ul>
<li>Experience of risk-based audit process</li>
<li>Coaching, mentoring and counselling experience</li>
<li>Experience in the Middle East & North Africa (MENA) region</li>
<li>Proficiency in Arabic language</li>
</ul>
<h4>What we look for</h4>
<p>We are interested in entrepreneurs who have the confidence to develop and promote a brand-new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p>
<h4>What we offer you</h4>
<p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p>
<p>Are you ready to shape your future with confidence? Apply today.</p>
<p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p>
<h4>About EY</h4>
<p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p>
<p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p>
<p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p></p><p></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Project Manager to lead the planning, execution, monitoring, and successful delivery of strategic and enterprise-wide projects. The role requires close collaboration with business stakeholders, cross-functional teams, and external partners to ensure projects are delivered on time, within budget, and in alignment with the Bank's governance framework and strategic objectives. Key Responsibilities Lead end-to-end project delivery from initiation through planning, execution, monitoring, and closure. Develop detailed project plans, schedules, budgets, resource plans, and project roadmaps. Coordinate and manage cross-functional project teams to ensure successful project execution. Monitor project progress, identify risks and issues, and implement corrective actions when required. Prepare project documentation, governance artifacts, presentations, and executive reports. Build and maintain strong relationships with internal and external stakeholders. Ensure compliance with the Bank's Project Governance Framework, policies, standards, and procedures. Track project budgets, monitor financial performance, and ensure effective cost control. Participate in vendor evaluation, selection, and contract recommendation processes. Monitor vendor performance to ensure delivery meets agreed quality, scope, timelines, and contractual obligations. Measure project performance using KPIs and earned value metrics, providing regular status updates to management. Support Business Continuity and Emergency Response activities when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering, Computer Science, Management Information Systems (MIS), or a related field. Minimum 8 years of Project Management experience. Experience within the Banking or Financial Services sector is highly preferred. Professional Certifications Preferred qualifications include: Project Management Professional (PMP) Agile Project Management certifications (Scrum, PMI-ACP, SAFe, or equivalent) Required Skills Project Management Project Planning & Scheduling Budget & Resource Management Risk & Issue Management Stakeholder Management Project Governance Vendor Management Executive Reporting Leadership & Team Management Analytical & Problem-Solving Skills Excellent communication skills in Arabic and English Proficiency in Project Management tools (MS Project, Jira, or equivalent)</p><p></p></section>
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> About the role We are growing our engineering team and are looking for a technically strong Engineering Manager to lead one of our delivery teams.<br> This is a delivery-focused leadership role: your job is to turn a cross-functional roadmap into shipped, high-quality software on a predictable cadence, while providing the technical insight and guidance needed to keep delivery pragmatic, reliable, and well-executed.<br> The team has two clear areas of ownership.<br> First, the Hotels domain, the guest-facing and hotel-operations features that serve our enterprise hotel customers, from in-room and on-property ordering through to stay-management and guest-services capabilities.<br> Second, third-party integrations such as POS's (Point of Sale), PMS (Property Management System), payment gateways, and loyalty connections that the Hotels business depends on, where you own the technical relationship end-to-end.<br> You own the throughput, quality, and getting integration-heavy work delivered efficiently.<br> This role reports to the Engineering Director.<br> Your mission You own the delivery health of your squad end-to-end.<br> You take a mixed backlog of integration, platform, and product work and ship it predictably, at high quality, with the dependencies managed and the risks surfaced early.<br> Key responsibilities Manage a team of full stack engineers, actively drive their growth, performance, and engagement.<br> Mobile engineers are a possibility as well.<br> Turn quarterly roadmaps into a realistic delivery plan, track progress, and report status with metrics against company goals.<br> Run tight agile processes and continuously improve them based on delivery metrics.<br> Manage dependencies across different domains, with external integration partners, escalating and resolving blockers early (e.<br>g. with POS systems etc.<br>). Review RFCs and technical proposals, providing feedback on design, scalability, security, and integration risk, and helping the team converge on sound decisions before things enter a delivery commitment.<br> Lead technical discussions with third-party integration partners, translating between partner APIs and constraints and wi-Q's architecture, and owning the technical feasibility view in those conversations.<br> Improve engineering process and delivery metrics (for example cycle time, deployment frequency, change-failure rate, and defect escape rate), and use them to drive decisions.<br> Uphold security and compliance obligations relevant to the team's work (e.<br>g. PCI DSS etc.<br>), embedding them into how the squad builds rather than treating them as an afterthought.<br> Draft and track team OKRs and engineering KPIs (e.<br>g. DORA); when the team is off track, show what is being done about it.<br> Coordinate across Product, Customer Success, DevOps, and the Foodics counterparts to deliver shared goals.<br> What success looks like (first 6-12 months) The team has a predictable delivery cadence, with sprint and quarterly commitments met at a consistent and improving hit rate.<br> Cross-team and third-party dependencies are visible and managed early, so the squad is rarely blocked and rarely blocks others.<br> Release quality is measurably higher: fewer escaped defects and a faster, safer path from merge to production.<br> Delivery from the team contributes directly to improving TTV for new customer go-lives and to protecting NRR through platform stability.<br> The team is fully staffed, ramped, and retained, with a clear working model and a healthy engagement signal.<br> Product, Commercial, and Customer Success stakeholders trust the team's estimates, status, and risk flags.<br> Your skills Demonstrated experience managing a team of software engineers, with a track record of delivering on commitments predictably.<br> Strong command of agile and lean delivery practices (sprints, kanban, estimation, refinement) and the maturity to adapt process to context rather than apply it dogmatically.<br> Proven ability to manage dependencies and coordinate delivery across multiple teams and external partners.<br> Technically strong: able to review RFCs and technical proposals critically, reason about architecture, scalability, and integration risk, scope engineering spikes, and hold your own in technical discussions with engineers and third-party partners.<br> Fluency with delivery and quality metrics, and the discipline to lead with data over anecdote.<br> Excellent written and verbal communication in English; able to lead with the conclusion, be concise, and be specific about blockers and decisions needed.<br> Ability to translate technical concepts into easily digestible language for non-technical business stakeholders.<br> Experience operating in multi-market or multi-region environments, ideally with distributed and remote teams.<br> Comfortable in a fast-moving scale-up where priorities shift and ambiguity is normal.<br> Nice-to-haves Experience in B2B SaaS with high-volume B2C traffic patterns.<br> Background in hospitality-tech, food and beverage, payments, or last-mile delivery.<br> Working knowledge of our stack: Google Cloud Platform (GCP), Kubernetes, GitHub, PHP/Symfony, NodeJS, Typescript, and a mobile stack (Capacitor, Ionic, or React Native).<br> Familiarity with integrating third-party systems (POS, PMS, payment gateways, delivery aggregators) and the reliability challenges they bring.<br> Experience hiring and scaling engineering teams in the MENA region.<br> BSc or MSc degree (or equivalent experience).<br> What we offer Curated career progression planning with formal yearly reviews and informal check-ins along the way.<br> Encouragement to grow into a Feature Development Lead.<br> A competitive salary.<br> Ample time to learn new concepts - including paid development and business-related conferences.<br> Fully remote working, no commuting expenses.<br> Flexible work hours.<br> We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<br> 25 days holiday (plus bank holidays), with an additional day per year of service.<br> Regular all-company socials and quarterly team socials.<br> A team that genuinely likes learning and shipping together.<br></span> </div>
Jordan - Amman
<p><h4>Job summary</h4>
<p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Supporting developing & executing sales strategies</h4>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<h4>Maximizing revenue</h4>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<h4>Managing sales activities</h4>
<ul>
<li>Monitors all day to day activities of direct reports.</li>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<h4>Analyzing & reporting on sales and financial data</h4>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.</li>
<li>Utilizes all available on the job training tools for employees.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
Confidential
Jordan - Amman
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>You will be the Salespoint of contact for all existing and potential customers to the hotel and will negotiate and confirm all events within the guidelines of the Hotels Sales Strategy. Additionally you will identify up-selling opportunities, maximize revenue through catering and group bookings, and provide efficient and effective service to handle customer inquiries within predefined parameters in order to close sales. You will report directly to the Sales Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor Degree in any field</li><li>At least 1-2 years experiences in Sales & Marketing</li><li>Strong in inter-personal and leadership skills</li><li>Experience in hotel/property management or the entertainment business</li><li>Proficiency in English communication</li><li>Strong in driving results and good negotiation techniques</li></ul><p></p></section>
Marriott Hotels & Resorts
Jordan
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Developing & Executing Sales Strategies<br>• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Utilizes all available on the job training tools for employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>