Operation Manager Jobs in Jordan
3108 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD99896<p>The Account Based Renewals Rep independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance.</p><br><p>The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution.</p><br><p>They leverage CRM systems to automate workflows and flag exceptions within established guidelines.<br><b>Key Responsibilities</b><br><i>Execute End to End Renewal Motions</i><br>• Independently execute full renewal workflows for assigned accounts.<br><i>Close Renewals</i><br>• Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance.<br><i>Drive and Close Seat Expansions</i><br>• Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal.<br><i>Monitor Auto Renewal Status</i><br>• Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines.<br><i>Customer Procurement Interaction</i><br>• Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks.<br><b>Skills & Competencies</b><br>• <i>Organizational & Time Management:</i> Manages multiple renewal cycles independently, with moderate guidance.<br>• <i>Customer First Mindset: </i>Identifies and addresses customer needs to drive satisfaction.<br>• <i>Communication: </i>Engages customers using clear, effective communication to secure renewals.<br>•<i> Negotiation: </i>Applies basic negotiation techniques to achieve mutual agreement on renewals.<br>• <i>CRM & Workflow Systems: </i>Utilizes CRM systems to automate workflows and flag exceptions.<br><b>ATU (Account Team Unit) Collaboration</b><br>• <i>Expansion Qualification:</i> Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance.<br>• <i>Customer Success Collaboration: </i>Provides light touch coordination with Customer Success Managers to support retention and adoption.<br>• <i>Partner Engagement:</i> Supports partners where applicable, following general instructions.<br>• <i>Share Insights:</i> Communicates churn risks, blockers, and missed upsell signals across teams and geographies.<br>• <i>Feedback Loop:</i> Provides feedback on product experiences and packaging based on customer insights.<br><b>Required Qualifications</b><br>• 2–3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.<br>• Experience managing renewal cycles or recurring revenue motions.<br>• Strong communication skills with the ability to influence customer decisions.<br>• Foundational negotiation skills with the ability to secure renewals or basic expansions.<br>• Ability to manage multiple concurrent workflows and adhere to renewal timelines.<br>• Proficiency using CRM systems and basic workflow automation.<br><b>Preferred Qualifications</b><br>• Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.<br>• Familiarity with procurement processes or vendor customer negotiation cycles.<br>• Exposure to partner led or channel supported sales motions.<br>• Experience identifying churn risks or upsell signals through customer conversations or data.<br>• Working knowledge of forecasting renewals or using dashboards for revenue tracking.<br>• Experience coordinating across sales, customer success, and partner teams.</p><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p><span><strong>Role Purpose</strong></span></p><br><br>Build and manage relationships with key B2O accounts across the MENA region, including businesses, schools, universities, and government organisations. Working closely with Sales and Delivery teams, you will help partner organisations maximise value from our solutions, achieve their objectives, and benefit from an exceptional experience throughout their journey with us.<br> <br><span><strong>Main Accountabilities</strong></span><br><p>Support the successful onboarding, delivery, and ongoing management of B2O accounts across the MENA region. You will work closely with Sales, Delivery, and Operations teams to ensure partner organisations are smoothly onboarded, trained on relevant products and systems, and receive a high-quality service experience. Acting as a key point of coordination, you will manage enquiries, resolve service issues, support delivery changes, and help drive continuous improvements based on stakeholder feedback.</p><br><br><p>Provide accurate reporting and operational support to strengthen account performance and customer outcomes. This includes maintaining client data and service records, producing insights and performance reports, monitoring engagement and programme outcomes, and supporting monitoring and evaluation activities. You will work with Account Managers to identify opportunities for account growth, retention, and improved service delivery through data-driven insights and proactive account support.</p><br><br><p>Build and maintain strong relationships with partner organisations while supporting business development and commercial operations. You will identify opportunities to add value through British Council products, services, events, and resources, contribute to key account plans, and support the generation of repeat and new business. In addition, you will ensure the effective administration of invoices, payments, contracts, and supplier documentation, while coordinating colleagues and stakeholders to deliver activities on time and to agreed quality standards.</p><br><br><p><span><strong>Qualifications & Skills</strong></span></p><br><br><p><strong>Essential</strong></p><br><br><ul><li>Proven experience managing client accounts and building strong customer relationships.</li><li>Good relationship management capability </li><li>Local language at C2 level for speaking and writing. English level at B2 speaking and writing </li><li>University degree or equivalent in a relevant subject or discipline </li></ul><p><strong>Desirable</strong></p><br><br><ul><li>Sales or Marketing qualifications</li><li>B2O Sales experience particularly with education and government sectors</li><li>Experience of English Language Teaching and/or Assessment</li><li>Familiarity with Salesforce or use of similar CRM </li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Job Grade: 4/H</p><br><br><p>Contract: 7 Months Fixed Term Contract "<span>maternity cover"</span></p><br><br><p>Gross Monthly Salary: 645 JOD</p><br><br><p>Location: Jordan</p><br><br><p>Closing Date: 22 July 2026</p><br><br><p><strong>This role is only open for candidates who have the legal right to live and work in the job location</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<p>The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.</p>
<p>The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.</p>
<p>All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation.</p>
<p><strong>Overall purpose of the role: </strong></p>
<p> </p>
<p>The <strong>Grants and Partnerships Coordinator</strong> is responsible for ensuring quality grants management and partnership processes throughout the project cycle, providing tools, guidance and coordination of the unit activities for the Iraq-Jordan country office, working in close collaboration with the programme and support teams in both countries. This includes overseeing reporting, donor compliance, alignment with DRC’s Project Cycle Management guidelines, and ensuring partner mapping, selection, vetting and additional assessment are conducted as per DRC policies and guidance. The Grants and Partnerships Coordinator also leads on new business developement initiatives as agreed with the HOP and the CD, and ensures technical supervision of the Specialists and Officers in the Grants and Partnerships team.</p>
<p> </p>
<p><strong>About job:</strong></p>
<p> </p>
<p>The individual will report directly to the <strong>Head of Programme</strong>. Your main duties and responsibilities will be:</p>
<p> </p>
<p> </p>
<ul>
<li><strong> Project Development and Coordination </strong>
<ul >
<li>Coordinate the development of concept notes and proposals in collaboration with technical coordinators, field staff, operations staff, and DRC HQ colleagues, ensuring alignment with DRC and donor strategies, priorities and requirements and DRC’s programme handbook guidelines.</li>
<li>Facilitate communication across departments (program, MEAL, finance, safety, logistics and procurement, and human resources) in drafting of proposals and budgets.</li>
<li>Ensure that kick-off, monthly PPMs and close-out meetings are held in a regular and timely manner to monitor project implementation and spending, ensure donor compliance, and identify and apply lessons learned.</li>
<li>Lead on grants management processes including modification requests</li>
<li>Support with the coordination and grants management of partnerships and consortia engagement</li>
<li>Support the HoP as needed in coordination of donor and TPM visits in collaboration with the team</li>
<li>Conduct visits to field locations as needed to monitor programme progress and ensure coherence with donor expectations and compliance requirements</li>
</ul>
</li>
</ul>
<p> </p>
<ul>
<li><strong> Resource Mobilization </strong>
<ul >
<li>Maintain up-to-date information on donor strategies, priorities and funding opportunities through the Donor Engagement Tracking Tools.</li>
<li>Support the CD, HOP and global NBD Advisor in planning for new business development initiatives, and lead the development of relevant materials (updating capacity statements, fact sheets, etc.)</li>
</ul>
</li>
<li> <strong>People Management </strong>
<ul >
<li>Support the recruitment of dedicated Partnerships and Grants staff as needed</li>
<li>Support the HoP in managing the partnerships and grants staff by providing technical support to the Specialists and Officers, including regular feedback, capacity building and guidance as necessary, as well as provide technical inputs to the formal performance management according to DRC systems.</li>
</ul>
</li>
</ul>
<p > </p>
<ul>
<li><strong> Reporting and Record Keeping</strong>
<ul >
<li>Oversee internal and external reporting, ensuring high-quality and timely reports meeting donor and DRC requirements</li>
<li>Support the development of project management tools for use by senior management for decision making, including consolidating regular internal programme progress reports based on input from programme managers and reporting on key programme highlights/issues.</li>
<li>Maintain the grants and report tracking system, including regular updating within DRC’s Grants Management System within Dynamics, to ensure all grant files are organized, up to date and well managed for planning and preparation of donor reports and project monitoring.</li>
<li>Ensure the relevant departments have adequate knowledge of and comply with donor requirements in terms of budget, asset and grants management.</li>
</ul>
</li>
</ul>
<p > </p>
<ul>
<li><strong>Partnerships Coordination</strong>
<ul >
<li>Support the HoP in the development and rollout of the partnership/localization strategy</li>
<li>Oversee the development/adaptation of partnership management tools, guidelines, and other resources as needed to effectively manage partnerships.</li>
<li>Improve partnership practices by periodically assessing DRC Jordan and Iraq partnership management approach considering both DRC and partners’ perspectives, capture lessons learned and best practices and make recommendations for improvement. </li>
<li>Responsible for ensuring partnership assessments and ensuring technical coordinators/support units are aware of tools and processes</li>
<li>Ensure SGAs are drafted, monitored, and followed up on a regular basis</li>
<li>Ensure that capacity-building activities for partners are conducted as needed/relevant, including training workshops and one-on-one mentoring of key partner staff on donor rules and regulations, reporting, grants management, and other relevant areas as needed.</li>
<li>Develop and strengthen relationships with local partners and DRC colleagues in order to maintain trust in DRC’s professional standard and quality of work among all stakeholders.</li>
</ul>
</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p><strong>About you</strong></p>
<p> </p>
<p>To be successful in this role we expect that you possess the following:</p>
<ul>
<li>Master’s degree in relevant field is preferred</li>
<li>At least three years of experience in a similar position that includes proposal development, reporting and grants management and partnership management.</li>
<li>Knowledge of key institutional donor regulations, procedures and requirements.</li>
<li>Proven ability to develop winning proposals for public and private-sector donors.</li>
<li>Strong networking, interpersonal and presentation skills.</li>
<li>Excellent organizational skills, with ability to determine priorities and pay attention to detail.</li>
<li>Ability to manage competing tasks and manage well under pressure</li>
<li>Ability to work in a multicultural context as a flexible and respectful team player.</li>
<li>High-level knowledge and practice with Word, Excel, Outlook, etc.</li>
<li>Ability to work with extremely tight deadlines and managing multiple tasks.</li>
<li>Excellent written and spoken English and Arabic is required.</li>
</ul>
<p> </p>
<p><strong>Desirable</strong></p>
<ul>
<li>Excellent interpersonal skills and demonstrated ability to establish effective and working relations with local staff and other stakeholders;</li>
<li>Previous experience in staff supervision</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>In this position, you are expected to demonstrate DRC’ five core competencies: </strong></p>
<p><strong>Striving for excellence: </strong>You focus on reaching results while ensuring an efficient process. </p>
<p><strong>Collaborating:</strong> You involve relevant parties and encourage feedback. </p>
<p><strong>Taking the lead:</strong> You take ownership and initiative while aiming for innovation. </p>
<p><strong>Communicating:</strong> You listen and speak effectively and honestly. </p>
<p><strong>Demonstrating integrity:</strong> You act in line with DRC’s vision and values. </p>
<p> </p>
<p> </p>
<p> </p>
<p><strong>Application process</strong></p>
<p>All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. <strong>A</strong><strong>pplications sent by email will not be considered.</strong></p>
<p> </p>
<p><strong>Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and interviews before the closing date, and can close the advertisement earlier in case of finding a suitable candidate.</strong></p>
<p> </p>
<p> </p>
<p><strong>Location: Amman.</strong></p>
<p><strong>Closing date for applications: 30-06-2026.</strong></p>
<p> </p>
<p>If you have questions or are facing problems with the online application process, please visit <a href="https://forms-hr.drc.dk/view.php?id=348161">drc.ngo/jobsupport</a>.</p>
<p>For further information about the Danish Refugee Council, please consult our website <a href="https://drc.ngo/">drc.ngo</a>.</p>
<p>A leading chemical distribution company is seeking a Demand Planner & Stock Management Officer to join its team. The successful candidate will be responsible for forecasting demand, monitoring inventory levels, and ensuring the availability of materials to support business operations. The ideal candidate will have strong analytical skills, excellent attention to detail, and the ability to collaborate effectively with Procurement and Operations teams.</p><p><b><br></b></p><p><b>Responsibilities</b>:</p><ul><li>Monitor stock levels and forecast material requirements based on business needs and consumption trends.</li><li>Prepare demand plans to ensure product availability while maintaining optimal inventory levels.</li><li>Coordinate with Procurement and Operations teams to ensure timely material availability.</li><li>Track inventory movements and maintain accurate stock reports.</li><li>Identify potential stock shortages, excess inventory, and inventory risks.</li><li>Support inventory planning and optimization initiatives to improve operational efficiency.</li><li>Analyze inventory data and recommend actions to improve stock accuracy and supply chain performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years of experience in demand planning, inventory management, supply chain, or a related field</li><li>Bachelor's degree in Supply Chain Management, Industrial Engineering, or a related field</li><li>Strong analytical and problem-solving skills</li><li>Excellent organizational and planning abilities</li><li>Ability to analyze data and prepare accurate inventory and demand reports</li><li>Strong communication skills and the ability to work collaboratively across departments</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY</b></p><p>The Enterprise Digital Solutions Analyst is a full-stack digital practitioner within KEO Group s IT function, responsible for designing and delivering solutions that digitize, automate, and surface intelligence across the organization. The role spans four capability pillars Microsoft platform and SPFx/.NET development, Power Platform architecture, data and analytics engineering, and AI integration - with a strong secondary differentiator in Autodesk APS and AEC platform integrations. It requires someone equally comfortable writing a TypeScript web part, building a cross-platform mobile app in React Native, standing up a .NET Core service or Python automation, designing a Dataverse schema, building a Power BI semantic model, or prototyping an Azure OpenAI solution. Working within a multidisciplinary practice of data, knowledge, and infrastructure specialists, the Analyst translates operational challenges into scalable, well-governed digital products that KEO s people actually use - across projects, practices, and geographies.</p><p>KEY TASKS AND RESPONSIBILITIES</p><p>Microsoft Platform Development & Automation</p><ul><li>Own the design, development, and delivery of solutions across the full Microsoft stack - from Power Platform apps and flows to SPFx web parts, .NET Azure Functions, and Graph API integrations - translating complex business requirements into maintainable, scalable applications.</li><li>Build and govern automated business processes across M365, integrating SharePoint Online, Dataverse, Teams, and third-party systems via connectors and direct REST/Graph API calls, selecting the right pattern based on performance, supportability, and security posture.</li><li>Extend Microsoft 365 Copilot through Copilot Studio - building declarative agents, custom connectors, and prompt extensions that surface KEO knowledge and process intelligence in the tools employees already use.</li><li>Build and deliver cross-platform mobile applications using React Native for Android and iOS, alongside modern web front-ends built with React and Next.js, extending KEO's digital solutions to field, site, and executive users beyond the desktop.</li></ul><p>Data, Analytics & Reporting</p><ul><li>Apply strong analytical thinking and reporting skills to translate operational data into clear dashboards, reports, and business insights.</li><li>Clean, transform, and structure data using Power Query, DAX, and sound data modelling practices to support accurate and reliable reporting.</li><li>Work with APIs, endpoints, and connected data sources to integrate external and internal system data into reporting and analytics solutions.</li></ul><p>AI Integration & Innovation</p><ul><li>Prototype and build AI-augmented solutions using Azure OpenAI, Copilot Studio, and the Power Platform AI Builder - identifying high-value use cases through engagement with business stakeholders and translating them into working pilots.</li><li>Stay ahead of the Microsoft AI and Power Platform release cadence, evaluating new capabilities (Copilot agents, AI Builder models, Semantic Kernel integrations) for relevance and value within KEO s operating context.</li></ul><p>Platform Support, Governance & Collaboration</p><ul><li>Participate in business requirements analysis and process re-engineering workshops, helping stakeholders articulate problems precisely before designing solutions.</li><li>Ensure that Health, Safety, Sustainability, and Continual Improvement principles are embedded in all work practices.</li><li>Performs other duties as assigned.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Typically, 5 – 8 years of hands-on Microsoft platform development experience, with demonstrable depth across SharePoint Online and Azure integration.</li><li>Proficient in C#, .NET, and .NET Core for Azure Functions, Web APIs, and cross-platform back-end services; strong TypeScript and JavaScript (ES6+, async/await, module bundling), SPFx and client-side development; solid HTML5 and CSS3 for custom front-end work across SharePoint and Power Pages.</li><li>Deep SPFx development experience - web parts, application customizers, field customizers, and List View Command Sets - using PnP JS, Microsoft Graph Toolkit, and SharePoint REST and Graph API endpoints, with React component patterns as standard.</li><li>Hands-on experience building and shipping cross-platform mobile applications with React Native, including production deployments to both Android (Google Play) and iOS (App Store).</li><li>Strong command of React and Next.js for building modern, component-based and server-rendered web applications, including routing, state management, and integration with REST and Graph APIs.</li><li>Proficient in Python for scripting, automation, data processing, and back-end service development, integrating with Azure services and enterprise APIs.</li><li>Hands-on experience with Power Automate and Power BI</li><li>Hands-on experience with Azure Functions, Azure Logic Apps, Azure Storage Accounts (blobs, queues, tables), Azure Service Bus, and API Management for enterprise integration patterns; familiar with Azure DevOps CI/CD pipelines for Power Platform solutions, SPFx packages, and .NET APIs.</li><li>Solid command of Entra ID app registrations, OAuth 2.0 flows (authorization code, client credentials, on-behalf-of), managed identities, and Microsoft Graph delta queries - able to design and debug end-to-end authentication flows across the Microsoft identity platform without assistance.</li><li>Strong relational database skills, including data schema design and management, authoring complex queries, developing and maintaining stored procedures, and performance optimization (indexing strategy, query plan analysis, and normalization) across SQL Server and comparable relational databases.</li><li>Experience building with Azure OpenAI (GPT-4o, embeddings, Assistants API), Azure AI Search (RAG patterns, semantic ranking, vector search), and AI Builder; familiar with Copilot Studio for declarative agents and custom connectors; working awareness of Semantic Kernel for orchestrating LLM-based workflows within enterprise applications.</li><li>Experience integrating systems using REST APIs, OAuth-secured endpoints, and structured data exchange patterns to support analytics, automation, and enterprise application workflows.</li><li>Experience in the AEC (Architecture, Engineering, and Construction) or professional services sector is advantageous.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role</p><p>EY's AI Hub is looking for an experienced Automation QA Engineer to ensure the quality, reliability, and performance of our applications, including AI-powered products built on modern web stacks. You'll design and maintain automated test suites for applications built with Next.js and Python, with a strong focus on cross-browser testing and CI/CD integration.</p><p>What You'll Do</p><ul><li>Design, build, and maintain automated test frameworks and suites for web applications (Next.js frontend, Python backend/services)</li><li>Develop and execute cross-browser automated test scripts to ensure consistent functionality across Chrome, Firefox, Safari, and Edge</li><li>Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or similar) to enable continuous testing and fast feedback loops</li><li>Collaborate with developers, product managers, and other QA engineers to define test strategies and acceptance criteria</li><li>Identify, document, and track bugs through to resolution, working closely with engineering teams</li><li>Perform functional, regression, integration, and end-to-end testing</li><li>Continuously improve test coverage, automation efficiency, and overall QA processes</li><li>Contribute to test planning for AI-driven features and help define quality benchmarks for AI model outputs where applicable</li><li>Monitor and maintain test environments and test data</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 – 8 years of experience in automation QA / SDET roles</li><li>Strong hands-on experience testing web applications, ideally with Next.js/React-based frontends</li><li>Proficiency in Python for writing test automation scripts and frameworks</li><li>Solid experience with cross-browser testing tools and strategies</li><li>Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or similar)</li><li>Strong understanding of QA methodologies: functional, regression, integration, and end-to-end testing</li><li>Familiarity with version control systems (Git)</li><li>Strong analytical and debugging skills, with attention to detail</li><li>Good communication skills and ability to work closely with cross-functional teams</li><li>Nice to Have: Experience working on AI/ML-powered projects or products (e.g., testing AI model outputs, chatbots, LLM-based features)</li><li>Familiarity with API testing tools (Postman, REST Assured, etc.)</li><li>Experience with performance or load testing</li><li>Exposure to cloud platforms (AWS, Azure, or GCP)</li></ul><p></p></section>
<p>This is to announce that Amman delegation has a <strong><u>vacancy</u></strong> for a Housekeeper at the <strong>Premises </strong><strong>Department in Amman, Jordan.</strong></p>
<p>The Housekeeper ensures that ICRC premises are clean.</p>
<p><strong><u>RELATIONSHIPS </u></strong></p>
<p>Internally, interacts with ICRC employees.</p>
<p>NO External relationships</p>
<p><strong><u>GENERAL DUTIES</u></strong></p>
<ul>
<li>Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement</li>
<li>Understands and adheres to the ICRC Code of Conduct</li>
<li>Respects and observes staff regulations and security rules at all times.</li>
<li>Represents the ICRC in a professional manner at all times.</li>
<li>Develops and maintains a pleasant and conducive working environment with colleagues and line managers</li>
<li>Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC</li>
<li>May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.</li>
<li>Provides cleaning/housekeeping at ICRC premises.</li>
<li>Informs supervisor about any issues regarding the premises (materials needed to carry out duties, malfunctioning equipment, damaged furniture or premises …)</li>
<li>Supports maintenance, logistics and other colleagues in a variety of manual tasks when assigned to any ICRC Premises.</li>
</ul>
<p><strong><u>ACCOUNTABILITIES AND RESPONSIBILITIES</u></strong></p>
<p><strong><u>Regular Housekeeping Tasks</u></strong></p>
<ul>
<li>Sweep or vacuum and mop the floor.</li>
<li>Dust all the house furniture.</li>
<li>Cleaning all the bathroom and toilettes (ensure the walls, taps, and tub are clean and dry)</li>
<li>Cleaning the kitchen (sink, collect garbage, floor)</li>
<li>Empty all trash bins.</li>
</ul>
<p><strong><u>Periodical Housekeeping Tasks</u></strong></p>
<ul>
<li>Cleaning the carpet and spot-checking.</li>
<li>Changes beddings upon request.</li>
<li>Cleaning the kitchen more in detail (cooker and stove, inside fridge, kitchen cabinets, etc.)</li>
<li>Brush or vacuum and dust the sofas, under the cushions and rotate them.</li>
<li>Clean the carpet (with a brush) and wash the rugs.</li>
<li>Moves all other movable equipment in the kitchen (cooker, fridge) and clean behind.</li>
<li>Cleaning behind and under movable furniture in the house.</li>
<li>Cleaning windows and doors and rails.</li>
<li>Cleaning inside of furniture drawers and shelves.</li>
<li>Cleaning kitchen cupboards inside and outside with soap and water.</li>
<li>Washing bathrooms curtains and walls.</li>
<li>Cleaning windows and doors.</li>
<li>Washing curtains.</li>
<li>Turn over the bed mattresses and vacuum or brush.</li>
</ul>
<p><strong><u>ADDITIONAL DUTIES </u></strong></p>
<ul>
<li>To provide comprehensive housekeeping services, ensuring the cleanliness and orderliness of assigned areas. This role includes maintaining a high standard of hygiene and organization in all rooms and common areas. Additionally, if time permits after completing priority tasks, the housekeeper will assist with ironing clothes and washing dishes to further support the household's needs.</li>
</ul>
<p><strong><u>PROFESSIONAL EXPERIENCE AND EDUCATION REQUIRED</u></strong></p>
<ul>
<li>Experience in housekeeping</li>
<li>NGO experience is preferred</li>
<li>Basic English is a plus</li>
</ul>
<p>Please note that:</p>
<ul>
<li>Submission deadline for applicants: 3<sup>rd</sup> July 2026, taking into consideration, that Akhtaboot applicants, due to system capacity, need to apply before 3<sup>rd</sup> July midnight.</li>
<li>The position will be filled once we find the right candidate.</li>
<li>The position is open for Jordanian nationals, and eligible dependents governed by Jordanian law.</li>
<li>Only applications with a cover letter will be considered.</li>
<li>The salary range is between 575 – 664 Jordanian Dinar.</li>
</ul>
<p><strong>ICRC does not charge a fee or any favors at any stage of the recruitment process. </strong>if the candidate is asked for any fee or any service against our Code of Conduct, he/she must report to <a href="mailto:code_of_conduct@icrc.org">code_of_conduct@icrc.org</a> or <a href="http://icrc.integrityplatform.org/">http://icrc.integrityplatform.org/</a></p>
<p><strong>Kindly be informed that ICRC manages recruitment through a third party and doesn’t keep files of applicants.</strong> However, after receiving/downloading applications, note that the ICRC will keep your application file for a year, after which it will be deleted. If you’d like us to delete your file before this, kindly let us know.</p>
<p><h4>Job vacancy: General accountant</h4>
<p>A leading accounting and auditing firm located in Amman, Jordan, is seeking a highly qualified and motivated general accountant to join our professional team. We are specifically looking for a candidate who has gained their core accounting experience working inside commercial and industrial companies.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Oversee and manage day-to-day accounting operations for clients and ensure financial accuracy.</li>
<li>Prepare, review, and post journal entries, bank reconciliations, and general ledger activities.</li>
<li>Handle accounting functions related to industrial and commercial client operations, including cost accounting, inventory valuation, and supply chain financials.</li>
<li>Monitor accounts receivable/payable and follow up on aging reports.</li>
<li>Assist in the preparation of monthly/annual financial statements, closing procedures, and tax filings.</li>
</ul>
<h4>Job requirements:</h4>
<ul>
<li>Bachelor’s degree in accounting, finance, or a related field.</li>
<li>Minimum of 3 years of solid, proven experience in general accounting.</li>
<li>Essential: Previous corporate experience working directly within industrial and commercial companies.</li>
<li>High proficiency in using professional accounting software, ERP systems, and advanced MS Excel.</li>
<li>Strong analytical, problem-solving, and time-management skills.</li>
<li>Ability to work effectively under pressure and deliver accurate financial reports on time.</li>
</ul>
<h4>How to apply:</h4>
<p>If you meet the requirements, please apply through the designated application channels provided by the employer.</p></p><p></p>
<p><h4>Job vacancy: General accountant</h4>
<p>A leading accounting and auditing firm located in Amman, Jordan, is seeking a highly qualified and motivated general accountant to join our professional team. We are specifically looking for a candidate who has gained their core accounting experience working inside commercial and industrial companies.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Oversee and manage day-to-day accounting operations for clients and ensure financial accuracy.</li>
<li>Prepare, review, and post journal entries, bank reconciliations, and general ledger activities.</li>
<li>Handle accounting functions related to industrial and commercial client operations, including cost accounting, inventory valuation, and supply chain financials.</li>
<li>Monitor accounts receivable/payable and follow up on aging reports.</li>
<li>Assist in the preparation of monthly/annual financial statements, closing procedures, and tax filings.</li>
</ul>
<h4>Job requirements:</h4>
<ul>
<li>Bachelor’s degree in accounting, finance, or a related field.</li>
<li>Minimum of 3 years of solid, proven experience in general accounting.</li>
<li>Essential: Previous corporate experience working directly within industrial and commercial companies.</li>
<li>High proficiency in using professional accounting software, ERP systems, and advanced MS Excel.</li>
<li>Strong analytical, problem-solving, and time-management skills.</li>
<li>Ability to work effectively under pressure and deliver accurate financial reports on time.</li>
</ul>
<h4>How to apply:</h4>
<p>If you meet the requirements, please apply through the designated application channels provided by the employer.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p>This is a remote position.</p><p><br></p><p>We are seeking two to three experienced Database Administrators (DBAs) to support a major database upgrade project. The successful candidates will play a critical role in planning, executing, and validating the migration of our PostgreSQL and AWS RDS environments, ensuring high availability, minimal downtime, and data integrity throughout the process.</p><p><br></p><p>Work will primarily follow Eastern Standard Time business hours, with flexibility required to perform critical upgrade activities during low-traffic windows such as late evenings or weekends.</p><p><br></p><p><br></p><p>In addition to core DBA responsibilities, this role requires hands-on experience with Bash scripting, GitHub version control, and automation to support deployment pipelines and operational runbooks.</p><p><br></p><p><br></p><p>Key Responsibilities</p><p>• Lead and execute major PostgreSQL and AWS RDS database version upgrades</p><p><br></p><p>• Develop and maintain detailed upgrade plans, rollback procedures, and runbooks</p><p><br></p><p>• Perform pre- and post-upgrade database health checks, validation, and performance benchmarking</p><p><br></p><p>• Monitor, tune, and optimize database performance during and after the migration</p><p><br></p><p>• Collaborate with application, infrastructure, and DevOps teams to coordinate upgrade activities</p><p><br></p><p>• Schedule and execute critical tasks during designated low-traffic maintenance windows</p><p><br></p><p>• Document all procedures, configurations, and changes in a clear and auditable manner</p><p><br></p><p>• (Role B only) Write and maintain Bash scripts to automate routine DBA tasks and upgrade steps</p><p><br></p><p>• (Role B only) Manage version-controlled scripts, runbooks, and configs using GitHub</p><p><br></p><p><br></p><p>Work Schedule & Availability</p><p>Primary working hours align with Eastern Standard Time (EST). Candidates must be available for scheduled maintenance windows — including evenings and weekends — during critical phases of the upgrade project. Advance notice will be provided for all off-hours activities.</p><p><br></p><p><br></p><p><br></p><p>Requirements</p><p>Required Qualifications</p><p><br></p><p><br></p><p>• 5+ years of hands-on DBA experience with PostgreSQL in production environments</p><p><br></p><p>• Strong experience with AWS RDS (PostgreSQL engine) and related services (e.g., RDS Proxy, Parameter Groups, CloudWatch, Snapshots, Multi-AZ)</p><p><br></p><p>• Proven track record of managing major database version upgrades with minimal disruption</p><p><br></p><p>• Proficiency in query optimization, indexing strategies, vacuum/analyze tuning, and connection management</p><p><br></p><p>• Experience with database backup, recovery, and point-in-time restore procedures</p><p><br></p><p>• Solid understanding of high availability and disaster recovery configurations</p><p><br></p><p>• Strong communication skills and ability to work within a distributed remote team</p><p><br></p><p><br></p><p>• Proficient in writing Bash shell scripts for automation, health checks, and scheduled tasks</p><p><br></p><p>• Hands-on experience with GitHub for source control, pull requests, and branching strategies</p><p><br></p><p>• Familiarity with CI/CD pipelines and infrastructure-as-code tools is a plus</p><p><br></p><p><br></p><p><br></p><p>Nice to Have</p><p>• Experience with AWS Aurora PostgreSQL</p><p><br></p><p>• Familiarity with Terraform or CloudFormation for infrastructure provisioning</p><p><br></p><p>• Experience with database monitoring tools (e.g., pgBadger, Datadog, CloudWatch Insights)</p><p><br></p><p>• Knowledge of pglogical, logical replication, or blue-green deployment strategies</p><p><br></p><p>• AWS certifications (e.g., AWS Certified Database – Specialty)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of hands-on DBA experience with PostgreSQL in production environments</li><li>Strong experience with AWS RDS (PostgreSQL engine) and related services (e.g., RDS Proxy, Parameter Groups, CloudWatch, Snapshots, Multi-AZ)</li><li>Proven track record of managing major database version upgrades with minimal disruption</li><li>Proficiency in query optimization, indexing strategies, vacuum/analyze tuning, and connection management</li><li>Experience with database backup, recovery, and point-in-time restore procedures</li><li>Solid understanding of high availability and disaster recovery configurations</li><li>Strong communication skills and ability to work within a distributed remote team</li><li>Proficient in writing Bash shell scripts for automation, health checks, and scheduled tasks</li><li>Hands-on experience with GitHub for source control, pull requests, and branching strategies</li><li>Familiarity with CI/CD pipelines and infrastructure-as-code tools is a plus</li><li>Experience with AWS Aurora PostgreSQL</li><li>Familiarity with Terraform or CloudFormation for infrastructure provisioning</li><li>Experience with database monitoring tools (e.g., pgBadger, Datadog, CloudWatch Insights)</li><li>Knowledge of pglogical, logical replication, or blue-green deployment strategies</li><li>AWS certifications (e.g., AWS Certified Database u2013 Specialty)</li></ul><p></p></section>
<p>The Procurement & Logistics Officer will support Sirenu2019s Procurement Department at Headquarters in the planning, coordination, and implementation of procurement and logistics activities, with particular responsibility for supporting Sirenu2019s operations and programmes in Jordan. The P&L Officer will work closely with the Procurement Department to identify procurement requirements, source suitable suppliers and service providers, obtain quotations and supporting documentation, follow up on orders, and ensure that goods and services are delivered on time and in accordance with agreed specifications and contractual requirements.</p><p>You Will Support procurement processes in line with Sirenu2019s policies, donor requirements, and applicable procedures. Prepare requests for quotations, solicit offers, compile procurement documentation. Coordinate with programme, operations, and finance teams to understand procurement needs and ensure timely delivery of goods and services. Maintain accurate procurement files, purchase orders, supplier records, and supporting documentation for audit and compliance purposes. Coordinate logistics arrangements, including transportation, delivery follow-up, storage, stock tracking, and distribution of supplies and equipment. Maintain and update inventory and asset records, ensuring proper tagging, tracking, handover, and reconciliation of equipment and supplies. Liaise with suppliers, service providers, and internal stakeholders to follow up on orders, deliveries, invoices, and service quality. Support contract administration by monitoring supplier performance, tracking contract deliverables, and flagging issues when needed. Contribute to improving procurement and logistics tools, templates, filing systems, and workflow efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru2019s degree in business administration, logistics, supply chain management, procurement, or a related field.</li><li>3+ years of relevant experience in procurement, logistics, supply chain, operations, or administration, preferably in an international development or non-profit context.</li><li>Good understanding of procurement procedures, supplier management, inventory control, and logistics coordination.</li><li>Familiarity with donor-funded procurement requirements and compliance standards is an asset.</li><li>Strong organisational skills, attention to detail, and ability to maintain accurate records and documentation.</li><li>Ability to coordinate multiple requests, follow up with stakeholders, and meet deadlines in a fast-paced environment.</li><li>Good communication and negotiation skills, with the ability to build effective working relationships with suppliers and internal teams.</li><li>Proficiency in Microsoft Office, particularly Excel; experience with procurement, inventory, or ERP systems is an asset.</li><li>Excellent written and verbal communication skills in English and Arabic.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Optimiza is seeking a dedicated Joiner Oracle DB Administrator to assist with the effective management and administration of our Oracle database systems.<br> Key Responsibilities: Assist in the installation, configuration, and maintenance of Oracle databases to ensure optimal performance.<br> Support database monitoring, tuning, and troubleshooting efforts.<br> Help in performing backup and recovery operations to maintain data integrity and availability.<br> Collaborate with senior DBAs and other IT teams to implement database solutions and upgrades.<br> Document procedures and maintain records of database activities.<br> Participate in on-call rotation and respond promptly to database incidents.<br> Class A Health Insurance Annual Bonus Bachelor’s degree in Computer Science, Information Technology, or related field.<br> 1-2 years of Oracle database concepts and architecture.<br> Familiarity with SQL and PL/SQL programming.<br> Willingness to learn and adapt in a fast-paced environment.<br> Good problem-solving skills and attention to detail.<br> Effective communication and teamwork abilities.<br> Certifications in Oracle Database Administration are a plus but not mandatory.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Vacancy: General Accountant A leading accounting and auditing firm located in Amman, Jordan , is seeking a highly qualified and motivated General Accountant to join our professional team.<br> We are specifically looking for a candidate who has gained their core accounting experience working inside commercial and industrial companies .<br> Key Responsibilities: Oversee and manage day-to-day accounting operations for clients and ensure financial accuracy.<br> Prepare, review, and post journal entries, bank reconciliations, and general ledger activities.<br> Handle accounting functions related to industrial and commercial client operations , including cost accounting, inventory valuation, and supply chain financials.<br> Monitor accounts receivable/payable and follow up on aging reports.<br> Assist in the preparation of monthly/annual financial statements, closing procedures, and tax filings.<br> Job Requirements: Bachelor’s degree in Accounting, Finance, or a related field.<br> Minimum of 3 years of solid, proven experience in general accounting.<br> Essential: Previous corporate experience working directly within Industrial and Commercial companies .<br> High proficiency in using professional accounting software, ERP systems, and advanced MS Excel.<br> Strong analytical, problem-solving, and time-management skills.<br> Ability to work effectively under pressure and deliver accurate financial reports on time.<br> How to Apply: If you meet the requirements, please apply through one of the following methods: Apply via Application Link Apply via Email: Send your updated CV to cv@taj-hr.<br>com (Please mention "General Accountant" in the email subject line).<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Maintenance Engineer Needed</strong></p><p><br></p><p>One of the companies announces its need to hire a <strong>Maintenance Engineer</strong> to work at a mall located on <strong>Al-Mawasafat and Al-Maqayis Street</strong>.</p><p><br></p><p><strong>Required Qualifications and Skills:</strong></p><p><br></p><p>* 3 to 5 years of practical experience in the maintenance field.</p><p>* Ability to prepare and implement preventive and corrective plans for equipment and systems.</p><p>* Monitoring daily maintenance operations and ensuring the readiness of facilities and services.</p><p>* Experience in supervising work teams and technicians and distributing tasks.</p><p>* Ability to diagnose faults and provide appropriate solutions efficiently and quickly.</p><p>* Good knowledge of electrical, mechanical, HVAC, and plumbing systems.</p><p>* Adherence to safety and health regulations and their application.</p><p>* Good skills in preparing technical reports and monitoring contractor work.</p><p>* Ability to work under pressure, solve problems, and make appropriate decisions.</p><p>* Communication and organizational skills and teamwork.</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>3 to 5 years of practical experience in the maintenance field.</p><p>* Ability to prepare and implement preventive and corrective plans for equipment and systems.</p><p>* Monitoring daily maintenance operations and ensuring the readiness of facilities and services.</p><p>* Experience in supervising work teams and technicians and distributing tasks.</p><p>* Ability to diagnose faults and provide appropriate solutions efficiently and quickly.</p><p>* Good knowledge of electrical, mechanical, HVAC, and plumbing systems.</p><p>* Adherence to safety and health regulations and their application.</p><p>* Good skills in preparing technical reports and monitoring contractor work.</p><p>* Ability to work under pressure, solve problems, and make appropriate decisions.</p><p>* Communication and organizational skills and teamwork.</p><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a results-driven sales professional who can identify opportunities, build strong client relationships, and drive business growth. Key Responsibilities Own the full sales cycle from prospecting and outreach to proposal development, negotiation, and closing deals. Identify and develop new business opportunities across multiple industries within the MENA region. Build and maintain relationships with HR leaders, business owners, and senior decision-makers. Present and promote TajHR's recruitment, HR outsourcing, and workforce solutions. Develop strategic sales plans to achieve and exceed revenue targets. Maintain an accurate sales pipeline and provide regular performance updates. Collaborate closely with internal teams to ensure successful client onboarding and service delivery. Lead, mentor, and support junior sales team members (for Team Lead candidates). Requirements 3 6 years of proven B2B sales experience. Demonstrated success in selling professional services, consulting, HR solutions, staffing services, or SaaS products. Strong experience managing the full sales cycle independently. Excellent communication, negotiation, and presentation skills. Strong understanding of the Jordanian and Saudi business markets. Self-motivated and comfortable working in a fast-paced, entrepreneurial environment. Based in Amman and willing to travel for business meetings and client visits. Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field. Preferred Qualifications Previous experience within recruitment, HR services, staffing, or workforce solutions. Existing network of HR Directors, Operations Directors, business owners, or senior decision-makers in Jordan and Saudi Arabia. Experience selling services to Saudi-based clients from Jordan. Experience leading, coaching, or mentoring junior sales professionals. Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems. What We Offer Competitive base salary. Attractive performance-based commission structure. Opportunity to work directly with senior leadership. Exposure to diverse industries and regional clients across the MENA market. Career growth opportunities within a rapidly expanding consultancy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3 6 years of proven B2B sales experience. Demonstrated success in selling professional services, consulting, HR solutions, staffing services, or SaaS products. Strong experience managing the full sales cycle independently. Excellent communication, negotiation, and presentation skills. Strong understanding of the Jordanian and Saudi business markets. Self-motivated and comfortable working in a fast-paced, entrepreneurial environment. Based in Amman and willing to travel for business meetings and client visits. Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.</p><p>Preferred Qualifications</p><ul><li>Previous experience within recruitment, HR services, staffing, or workforce solutions.</li><li>Existing network of HR Directors, Operations Directors, business owners, or senior decision-makers in Jordan and Saudi Arabia.</li><li>Experience selling services to Saudi-based clients from Jordan.</li><li>Experience leading, coaching, or mentoring junior sales professionals.</li><li>Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or similar systems.</li></ul><p></p></section>
<p><h4>About us</h4>
<p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p>
<p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p>
<h4>Line of service overview</h4>
<p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p>
<h4>TLS business unit overview</h4>
<p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p>
<h4>How you’ll contribute</h4>
<p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p>
<ul>
<li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li>
<li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li>
<li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li>
<li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li>
<li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li>
<li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li>
<li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li>
<li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li>
<li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li>
<li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li>
<li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li>
</ul>
<h4>What you’ll bring</h4>
<ul>
<li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li>
<li>Excellent communication (verbal and written) skills.</li>
<li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li>
<li>Technical knowledge and experience in evaluating tender responses are advantageous.</li>
<li>Education: Bachelor's degree or equivalent.</li>
<li>Years of experience: 4+ years in business development.</li>
<li>Fluency in spoken and written English is essential.</li>
<li>Previous experience in strategy consulting or management consulting is a plus.</li>
<li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li>
<li>Proficiency in Salesforce is an advantage.</li>
</ul>
<h4>How you’ll make a difference</h4>
<p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p>
<h4>Why you’ll love working at PwC</h4>
<p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high-value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM-based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human-in-the-loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long-term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API-based system integration.<br>
Experience designing and delivering production grade AI or data-driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low-value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image-based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>
<p><h4>About Zaincash</h4>
<p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top fintech company of 2023 and 2024 as well as GSMA’s best mobile innovation supporting humanitarian situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.</p>
<h4>Responsibilities:</h4>
<p><strong>1. AI strategy and use case development</strong><br>
Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br>
Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br>
Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.</p>
<p><strong>2. Solution design and technical leadership</strong><br>
Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br>
Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br>
Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br>
Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.</p>
<p><strong>3. Proof of concept and production delivery</strong><br>
Lead AI proof of concepts from problem framing to testing and business validation.<br>
Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br>
Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br>
Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.</p>
<p><strong>4. AI governance, risk, and compliance</strong><br>
Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br>
Work with information security, risk, compliance, legal, and internal audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br>
Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br>
Define approval gates for AI use cases before they are deployed into production.</p>
<p><strong>5. Data and platform readiness</strong><br>
Assess the availability, quality, and accessibility of data required for AI use cases.<br>
Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br>
Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br>
Promote reusable patterns instead of isolated experiments.</p>
<p><strong>6. Vendor and partner evaluation</strong><br>
Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br>
Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br>
Support procurement and management in making informed build versus buy decisions.</p>
<p><strong>7. Team enablement and knowledge sharing</strong><br>
Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br>
Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br>
Support the development of internal AI capabilities and reduce dependency on external vendors where possible.</p>
<h4>Requirements</h4>
<p>Bachelor degree in computer science, software engineering, data science, AI, or a related technical field.<br>
8-plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br>
Strong hands-on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br>
Strong software engineering background, preferably with Python and API based system integration.<br>
Experience designing and delivering production grade AI or data driven solutions.<br>
Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br>
Strong understanding of data privacy, security, responsible AI, and model governance.<br>
Ability to communicate clearly with both technical and non-technical stakeholders.<br>
Strong problem solving skills and ability to challenge unclear or low value AI ideas.</p>
<h4>Preferred qualifications:</h4>
<ul>
<li>Experience in fintech, banking, payments, telecom, financial services, or regulated industries.</li>
<li>Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.</li>
<li>Experience with Arabic language AI use cases, OCR, document processing, or image based verification.</li>
<li>Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.</li>
<li>Experience evaluating AI vendors and preparing business cases for technology investment.</li>
<li>Knowledge of data platforms, data pipelines, BI, and analytics environments.</li>
</ul></p><p></p>