Operation Manager Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Role<p>Marsh is seeking a highly experienced<b>Executive Assistant</b>to provide senior-level administrative and operational support to executive leaders. This role is ideal for an individual with strong judgment, exceptional discretion, and a proven track record supporting executives in fast-paced, high-accountability environments.</p><br><br><p>You will act as a trusted partner and effective gatekeeper—ensuring priorities are managed, key meetings are well prepared, travel and logistics run smoothly, and stakeholders receive a consistently professional experience.</p><br><br>Key Responsibilities<p><b>Executive calendar and priority management</b></p><br><br><ul><li>Manage complex, high-volume executive calendars, including coordination across time zones when required.</li><li>Anticipate conflicts and competing priorities; propose solutions that protect focus time and critical business commitments.</li><li>Ensure executives are fully prepared for meetings (agenda, objectives, attendees, context, and required pre-reads).</li><li>Maintain an effective rhythm of business (e.g., 1:1s, leadership meetings, monthly reviews, QBRs).</li></ul><p><b>Meeting and communication coordination (internal and external)</b></p><br><br><ul><li>Coordinate meetings with senior internal leaders and external stakeholders (clients, partners, vendors) with executive-level professionalism.</li><li>Prepare and quality-check briefing packs, agendas, action logs, and presentations.</li><li>Capture outcomes and drive follow-up on actions, owners, and deadlines when required.</li><li>Manage meeting logistics (rooms, MS Teams links, attendee lists) and proactively resolve scheduling/technology issues.</li></ul><p><b>Travel, logistics, and event support</b></p><br><br><ul><li>Arrange complex travel itineraries (domestic and international as required), including flights, hotels, ground transport, and contingency planning.</li><li>Prepare detailed itineraries and ensure all confirmations and documentation are in place.</li><li>Handle last-minute changes calmly and efficiently.</li><li>Support internal events and executive engagements (offsites, town halls, visits) as needed.</li></ul><p><b>Administrative operations and business support</b></p><br><br><ul><li>Process expenses and reimbursements accurately and on time, ensuring compliance with required documentation.</li><li>Draft, format, and proofread communications and documents to an executive-ready standard.</li><li>Coordinate approvals and administrative workflows; track and follow through to completion.</li><li>Maintain structured file management across Teams/SharePoint, including version control and access management.</li></ul><p><b>Stakeholder management, confidentiality, and continuous improvement</b></p><br><br><ul><li>Build strong working relationships across leadership teams, peers, and assistants to ensure seamless coordination.</li><li>Communicate clearly and tactfully at all levels; represent executives professionally.</li><li>Handle sensitive information with strict confidentiality and strong ethical judgment.</li><li>Identify opportunities to improve processes and standardize templates (agendas, action trackers, briefing packs).</li></ul>Required Qualifications &amp; Experience<ul><li><b>8+ years</b>of progressive experience supporting senior leaders (executive management level), ideally in a multinational, professional services, consulting, financial services, or similarly complex environment.</li><li>Proven ability to manage complex calendars and coordinate across multiple stakeholders with competing priorities.</li><li>Demonstrated capability to handle confidential matters with discretion, maturity, and sound judgment.</li><li>Bachelor’s degree preferred (or equivalent combination of education and relevant experience).</li></ul>Required Skills &amp; Capabilities<ul><li>Executive-level professionalism and strong stakeholder management skills.</li><li>Excellent written and verbal communication; able to draft high-quality correspondence and summaries.</li><li>Highly organized with strong attention to detail and dependable follow-through.</li><li>Proactive mindset with strong judgment on urgency, confidentiality, and escalation.</li><li>Strong collaboration and service orientation; able to operate effectively across teams and cultures.</li><li>Advanced proficiency in<b>Microsoft 365</b>(Outlook, Teams, Word, PowerPoint, Excel) and strong working knowledge of Teams/SharePoint file management.</li><li>Resilient and calm under pressure; comfortable handling last-minute changes and shifting priorities.</li></ul>Preferred / Advantageous Experience<ul><li>Experience supporting multiple executives or a leadership team.</li><li>Professional services / client-facing environment experience with high standards of quality and responsiveness.</li><li>Experience coordinating leadership events (offsites, town halls, executive visits).</li><li>Familiarity with expense tools and workflow platforms in corporate environments.</li></ul>Working Requirements<ul><li>Based in<b>Amman, Jordan</b>, with flexibility aligned to business needs.</li><li>Occasional availability outside standard hours may be required to support executive schedules.</li><li>Limited travel support/coordination may be required depending on executive needs.</li></ul><br><p> Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.<br>Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.<br>Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.<br></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: 1.<br> AI Strategy and Use Case Development Identify high value AI opportunities across customer experience, fraud detection, KYC, operations automation, risk management, compliance, customer support, marketing, analytics, and internal productivity.<br> Work with business and technology stakeholders to evaluate AI ideas based on business value, feasibility, data readiness, cost, risk, and implementation complexity.<br> Build and maintain an AI use case pipeline with clear prioritization, expected impact, ownership, and delivery roadmap.<br> 2. Solution Design and Technical Leadership Translate business problems into practical AI solution designs, including LLM based solutions, RAG, workflow automation, predictive models, document intelligence, image analysis, and intelligent agents.<br> Lead technical evaluation of AI platforms, models, tools, APIs, and vendors.<br> Define the right architecture for each use case, balancing accuracy, cost, latency, security, scalability, and maintainability.<br> Guide engineering teams on AI integration patterns, APIs, model deployment, observability, testing, and production readiness.<br> 3. Proof of Concept and Production Delivery Lead AI proof of concepts from problem framing to testing and business validation.<br> Define success metrics for each AI use case, including accuracy, automation rate, cost saving, fraud reduction, customer experience improvement, or operational efficiency.<br> Ensure successful use cases are transitioned from PoC to production with proper governance, monitoring, documentation, and support model.<br> Avoid AI for the sake of AI by ensuring every solution has a clear business case and measurable value.<br> 4. AI Governance, Risk, and Compliance Establish practical AI governance standards covering data privacy, security, responsible AI, model risk, explainability, auditability, and human in the loop controls.<br> Work with Information Security, Risk, Compliance, Legal, and Internal Audit to ensure AI solutions are aligned with regulatory and internal control requirements.<br> Evaluate AI solutions for data leakage, hallucination risk, bias, misuse, operational risk, and vendor dependency.<br> Define approval gates for AI use cases before they are deployed into production.<br> 5. Data and Platform Readiness Assess the availability, quality, and accessibility of data required for AI use cases.<br> Work with data, application, infrastructure, and security teams to improve AI readiness across ZainCash platforms.<br> Support the creation of reusable AI capabilities, such as document processing, knowledge search, customer support assistants, fraud signals, workflow automation, and internal copilots.<br> Promote reusable patterns instead of isolated experiments.<br> 6. Vendor and Partner Evaluation Evaluate AI vendors, cloud AI services, local models, open source frameworks, and specialized fintech AI solutions.<br> Run structured vendor assessments covering technical fit, security, data residency, cost, integration effort, support, and long term sustainability.<br> Support procurement and management in making informed build versus buy decisions.<br> 7. Team Enablement and Knowledge Sharing Mentor engineers, analysts, product owners, and business teams on practical AI usage.<br> Create awareness sessions, internal guidelines, and reusable templates for AI opportunity assessment.<br> Support the development of internal AI capabilities and reduce dependency on external vendors where possible.<br> Bachelor degree in Computer Science, Software Engineering, Data Science, AI, or a related technical field.<br> 8 plus years of overall technology experience, with at least 3 years in AI, machine learning, data science, or advanced analytics.<br> Strong hands on understanding of modern AI concepts, including LLMs, RAG, embeddings, prompt engineering, AI agents, computer vision, document AI, predictive analytics, and MLOps.<br> Strong software engineering background, preferably with Python and API based system integration.<br> Experience designing and delivering production grade AI or data driven solutions.<br> Good understanding of cloud AI services, managed ML platforms, open source AI frameworks, and model deployment approaches.<br> Strong understanding of data privacy, security, responsible AI, and model governance.<br> Ability to communicate clearly with both technical and non technical stakeholders.<br> Strong problem solving skills and ability to challenge unclear or low value AI ideas.<br> Preferred Qualifications: Experience in fintech, banking, payments, telecom, financial services, or regulated industries.<br> Experience with fraud detection, KYC automation, AML support, customer service automation, or transaction analytics.<br> Experience with Arabic language AI use cases, OCR, document processing, or image based verification.<br> Experience with OpenShift, Kubernetes, microservices, API gateways, CI/CD, and enterprise integration.<br> Experience evaluating AI vendors and preparing business cases for technology investment.<br> Knowledge of data platforms, data pipelines, BI, and analytics environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Key Responsibilities:</strong></p><br><ul><li><p><span><span><strong>Section Management:</strong> Oversee and fully prepare your assigned kitchen station for smooth service</span><span>.</span></span></p><br></li><li><p><span><span><strong>Food Quality &amp; Presentation:</strong> Cook and present dishes to strict IHG recipe standards and specifications</span><span>.</span></span></p><br></li><li><p><span><span><strong>Team Supervision:</strong> Guide, motivate, and provide on-the-job training to Commis and junior cooks</span><span>.</span></span></p><br></li><li><p><span><span><strong>Hygiene &amp; Safety:</strong> Maintain top-tier cleanliness, following HACCP standards and proper stock rotation (FIFO)</span><span>.</span></span></p><br></li><li><p><span><span><strong>Cost &amp; Stock Control:</strong> Manage daily ordering for your section and minimize food waste to meet cost targets</span><span>.</span></span></p><br></li></ul><br> </div>

<p><h4>Job description</h4> <p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a telecom data lakehouse/data warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.</p> <h4>Key responsibilities</h4> <ul> <li>Gather and analyze business requirements from stakeholders across telecom domains such as customer, billing, CRM, network, revenue assurance, finance, sales, marketing, and digital channels.</li> <li>Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.</li> <li>Document business processes, functional requirements, and business rules.</li> <li>Capture business requirements into functional specifications for data engineers, data modelers, ETL developers, and BI developers.</li> <li>Define source-to-target mapping requirements and validate data transformations.</li> <li>Collaborate with solution architects and data modelers to ensure business requirements are accurately reflected in the data lakehouse/data warehouse design.</li> <li>Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.</li> <li>Support the definition of data quality rules, validation criteria, and reconciliation requirements.</li> <li>Review ETL mapping documents and ensure business logic is correctly implemented.</li> <li>Work closely with data engineers during development to clarify business rules and resolve functional issues.</li> <li>Participate in user acceptance testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.</li> <li>Maintain business glossaries, metadata, and documentation.</li> <li>Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.</li> <li>Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.</li> </ul> <h4>Requirements</h4> <ul> <li>Strong business analysis and requirement elicitation skills.</li> <li>Excellent stakeholder management and communication skills.</li> <li>Experience documenting business requirements and functional specifications.</li> <li>Strong analytical and problem-solving skills.</li> <li>Understanding of relational databases and SQL.</li> <li>Basic knowledge of data warehousing concepts such as:</li> <ul> <li>Facts and dimensions</li> <li>Star schema</li> <li>Snowflake schema</li> <li>Slowly changing dimensions (SCD)</li> <li>Data lineage</li> <li>Metadata management</li> <li>Data quality</li> </ul> <li>Experience working in Agile/Scrum environments.</li> </ul> <h4>Preferred technical knowledge</h4> <ul> <li>SQL</li> <li>Data warehouse / data lakehouse architecture</li> <li>ETL concepts and data integration</li> <li>Data mapping documentation</li> <li>Data quality frameworks</li> <li>BI and reporting platforms</li> <li>Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.</li> </ul> <h4>Deliverables</h4> <ul> <li>Business requirement documents (BRD)</li> <li>Functional requirement specifications (FRS)</li> <li>KPI definitions</li> <li>Data dictionary</li> <li>Business glossary</li> <li>Data validation and UAT test cases</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in information technology, computer science, business information systems, engineering, or a related field.</li> <li>2–4 years of experience as a Business Analyst in data warehouse, data lakehouse, or business intelligence projects.</li> <li>Experience in the telecommunications industry is highly preferred.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a Telecom Data Lakehouse/Data Warehouse.<br> The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions.<br> Key Responsibilities Gather and analyze business requirements from stakeholders across telecom domains such as Customer, Billing, CRM, Network, Revenue Assurance, Finance, Sales, Marketing, and Digital Channels.<br> Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements.<br> Document business processes, functional requirements, and business rules.<br> Capture business requirements into functional specifications for Data Engineers, Data Modelers, ETL Developers, and BI Developers.<br> Define source-to-target mapping requirements and validate data transformations.<br> Collaborate with Solution Architects and Data Modelers to ensure business requirements are accurately reflected in the Data Lakehouse/Data Warehouse design.<br> Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics.<br> Support the definition of data quality rules, validation criteria, and reconciliation requirements.<br> Review ETL mapping documents and ensure business logic is correctly implemented.<br> Work closely with Data Engineers during development to clarify business rules and resolve functional issues.<br> Participate in User Acceptance Testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off.<br> Maintain business glossaries, metadata, and documentation.<br> Facilitate communication between business stakeholders and technical teams throughout the project lifecycle.<br> Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization.<br> Strong business analysis and requirement elicitation skills.<br> Excellent stakeholder management and communication skills.<br> Experience documenting business requirements and functional specifications.<br> Strong analytical and problem-solving skills.<br> Understanding of relational databases and SQL.<br> Basic knowledge of data warehousing concepts such as: Facts and Dimensions Star Schema Snowflake Schema Slowly Changing Dimensions (SCD) Data Lineage Metadata Management Data Quality Experience working in Agile/Scrum environments.<br> Preferred Technical Knowledge SQL Data Warehouse / Data Lakehouse architecture ETL concepts and data integration Data Mapping documentation Data Quality frameworks BI and Reporting platforms Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage.<br> Deliverables Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) KPI Definitions Data Dictionary Business Glossary Data Validation and UAT Test Cases Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field.<br> 2–4 years of experience as a Business Analyst in Data Warehouse, Data Lakehouse, or Business Intelligence projects.<br> Experience in the telecommunications industry is highly preferred.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages a Field based Finance team to ensure, inter alia, that the Finance function provides accurate, relevant and timely financial information and advice to a multiplicity of internal and external stakeholders; Trains and instructs the staff on financial matters in the Field. Is responsible for the interpretation of the financial information and for providing advice on a broad range of management issues to the Field Director, Programme Chiefs and other managers within the Field; advises on the management of the financial envelope and, in close coordination with Human Resources, advises on staffing costs for the Field including reallocation of financial resources based on Field/Agency priorities, forecasts costs and expenditures. In full compliance with IPSAS, coordinates the preparation of the Field medium term forecasts and operating budget; reviews budget submissions, monitors expenditures against budget allotments and reports on variances; ensures that Field budget activities are carried out in an accurate, defendable and timely manner. Ensures due diligence in all aspects of the disbursements, receipts and management of the Field's financial resources including responsibility of internal control procedures, cash flow management and treasury functions in the Field; Ensures that local bank account administration and associated cash management functions are performed in adherence to Financial Regulations. Supervises the preparation of the monthly financial report to internal management, the Quarterly Budget Review for all Programmes and Departments to enable management to conduct resource allocation, the fully accrued monthly accounts, the financial records and statements and reports including monthly figures covering also the staff cost in coordination with the Departments; ensures that yearly and biennium Field accounts closing activities are carried out in a precise and timely manner; coordinates Field replies to internal and external audit queries. Ensures that the provisions of the IPSAS compliant Financial Regulations, the Finance Manual and Finance and Budget Technical Instructions issued by Headquarters are complied with throughout the Field and are supplemented locally to the extent necessary. Is responsible for development and maintenance of Fields' financial systems and procedures in order to maintain a balance between operational expediency and financial control, and takes a lead in identifying local systems and processes that could be streamlined for greater efficiency. Serves on Field Committees involving financial matters including Local Committee on Procurement and Tender Opening committee.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Competencies</h2><ul><li>Learning and Researching</li><li>Applying Technical Expertise</li><li>Planning and Organizing</li><li>Leading and Supervising</li><li>Deciding and Initiating Action</li></ul><h2>Education</h2><p>Advanced university degree from an accredited educational institution in finance, accountancy, business administration or related field</p><h2>Job Specific Qualifications</h2><p>Work Experience</p><p>Seven years of progressively responsible and relevant work experience in the application of the knowledge acquired in finance, accountancy, business administration or related field is required. At least three years at a supervisory level, in a large commercial, industrial or government Agency, involving work in finance, accounting, budget, audit and related functions with solid grasp of accrual Accounting such as IPSAS or IFRS is required. Excellent understanding and/or experience of financial modules a major Enterprise Resource Planning System such as SAP or Oracle is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is required. Advanced university degree from an accredited educational institution in finance, accountancy, business administration or related field is required. Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A "yes" answer doesn't necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Working experience with an organization in the United Nations Common System is desirable. Membership in a professional body of accountants (e.g., Institute of Chartered Accountants, Institute of Certified Public Accountants) is desirable. knowledge of a second UN Language (preferably Arabic) is desirable</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages . un.org for details).</p><p><br></p><h2>Assessment</h2><p>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.</p><h2>Special Notice</h2><p>Type of Contract and duration: 1 year, with the possibility of further extension. The incumbent will be required to reside in the field of assignment and to travel occasionally in the Agency's area of operations in the Middle East. * Based upon the situation in the occupied Palestinian territory, the Duty station for the Gaza and West Bank Field offices is currently Amman. As the situation allows, the Duty station may be revisited. Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening. All university degrees must also be stated, where applicable. UNRWA personnel must ensure adding their contract type and grade level. Given the large pool of applicants, only shortlisted candidates will be contacted for further assessment. Providing incorrect or misleading information on an application form will result in the immediate disqualification of the candidate. Advertisements published in English will only accept applications in English, other language submissions will not be considered. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post, when the need arises. Equivalency: A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. The Agency disqualifies applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated while a misconduct process was pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers about staff members who have been separated for misconduct, or who have separated while an investigation and/or disciplinary process for misconduct is underway; and those individuals may be prohibited from employment with the United Nations. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/</p><p>United Nations Considerations</p><p>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.</p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Has full awareness, manages and supervises all tasks of his/her staff. Directs the work assignment of supervisory and non-supervisory personnel Monitors butlers to ensure residents receive prompt and courteous service Informs other operating departments of matters concerning to Butlers operations, which concern notably the Front Office, to ensure VIP status and other such information, Housekeeping, to ensure all residents receive consistent service from all staff, in addition to communicating with Engineering, Laundry, Sales, Food &amp; Beverage, Reservations etc Schedules and performs routine inspections by self or in coordination with the supervisors, of all butler areas including occupied and non-occupied rooms Inspects resident rooms and pantries on a regular basis to ensure amenities, resident preferences and other such points are taken care of and carried out flawlessly Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary Ensures that consumption of resident supplies is under control Assists in monitoring and controlling relevant procedures including lost and found, key control, security and emergency procedures, health and safety for employees and residents Performs related duties and special projects assigned Is fully aware of Fairmont Standards Performs related duties and special projects assigned Ensure that Butlers deliver the Fairmont Amman touch by exceeding residents expectations and providing proactive, personalized service Ensure that up selling is optimized and hotel products and facilities are utilized to the utmost by all residents Ensures that butlers receive appreciation for their efforts in the form of regular feedback and recognition Ensures that the team consistently upholds the core values and brand standards of Fairmont Amman. Ensure that repeat residents are met and greeted on a daily basis and profiles are updated Ensures that long staying residents/ special attention residents/ occasion celebrating residents are given greater importance and are taken care of exclusively Ensures all communication is carried clearly between the team and the Director of rooms Ensures that the Director of rooms is fully aware of the tasks and assignments of every individual within the department Conducts regular trainings and role plays to ensure all trainings are understood by the team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PERSONAL ATTRIBUTES Good organizational skills Good level of engagement with residents Ability to manage a multi-cultural workforce Excellent leadership &amp; communication skills Display high levels of integrity, dedication and support for continuous improvement Flexible management style to meet the challenges of a changing work environment Good knowledge of the entire Butler Service Operations Must be a self-starter, coach &amp; mentor who can motivate the Team to perform their best Knowledge of Opera Property Management System preferred Ability to ensure security and confidentiality of guest and hotel information Ability to work with constant interruptions with a high degree of professionalism Ability to prioritize and organize work assignments; delegate wor</p><p></p></section>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused senior systems engineer to join our Microsoft infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The senior systems engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in computer science, computer engineering, information technology, or a related field.</p> <h4>Experience</h4> <p>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</p> <p>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</p> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused senior systems engineer to join our Microsoft infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The senior systems engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in computer science, computer engineering, information technology, or a related field.</p> <h4>Experience</h4> <p>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</p> <p>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</p> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li> <li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a highly skilled and customer-focused Senior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will be responsible for designing, implementing, and delivering enterprise-grade solutions for our customers while providing expert-level troubleshooting and technical support for complex infrastructure environments.</p> <p>This role requires strong technical expertise, excellent communication skills, and a passion for mentoring junior engineers. The Senior Systems Engineer will work closely with customers to understand their business requirements, architect appropriate solutions, and ensure successful project delivery.</p> <h4>Key responsibilities</h4> <ul> <li>Design, implement, and deliver enterprise infrastructure projects for enterprise customers.</li> <li>Lead technical engagements and provide expert guidance throughout the project lifecycle.</li> <li>Troubleshoot and resolve complex technical issues across Microsoft infrastructure technologies.</li> <li>Build, present, and clearly articulate technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Lead, mentor, and support junior engineers by sharing knowledge, providing technical guidance, and promoting professional growth.</li> <li>Drive knowledge-sharing initiatives and encourage the adoption of best practices across the team.</li> <li>Identify technical risks and challenges proactively and implement effective mitigation strategies.</li> <li>Communicate complex technical concepts effectively to both technical and non-technical stakeholders.</li> <li>Stay up to date with emerging Microsoft technologies and industry trends to continuously enhance service offerings.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>Minimum of 4 years of hands-on experience in a customer-facing enterprise IT environment.</li> <li>Proven experience delivering enterprise infrastructure projects and supporting enterprise customers.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge and hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Experience mentoring and coaching junior engineers.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p> <p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p> <h4>Key responsibilities</h4> <ul> <li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li> <li>Assist senior engineers in technical engagements throughout the project lifecycle.</li> <li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li> <li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Work closely with senior engineers to gain technical knowledge and best practices.</li> <li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li> <li>Identify technical issues and escalate complex challenges when necessary.</li> <li>Communicate effectively with both technical and non-technical stakeholders.</li> <li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>1–2 years of hands-on experience in an enterprise IT environment.</li> <li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li> <li>Strong willingness to learn and develop in a customer-facing technical role.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge of and/or hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Eagerness to learn from senior engineers and continuously develop technical skills.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team. The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.</p> <p>This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers. The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.</p> <h4>Key responsibilities</h4> <ul> <li>Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.</li> <li>Assist senior engineers in technical engagements throughout the project lifecycle.</li> <li>Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.</li> <li>Support the preparation and presentation of technical solutions that address customer business and technical requirements.</li> <li>Collaborate with customers, project managers, and internal teams to ensure successful project execution.</li> <li>Work closely with senior engineers to gain technical knowledge and best practices.</li> <li>Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.</li> <li>Identify technical issues and escalate complex challenges when necessary.</li> <li>Communicate effectively with both technical and non-technical stakeholders.</li> <li>Stay up to date with Microsoft technologies and industry trends through continuous learning.</li> <li>Maintain high standards of quality, professionalism, and customer satisfaction.</li> </ul> <h4>Requirements</h4> <h4>Education</h4> <p>Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.</p> <h4>Experience</h4> <ul> <li>1–2 years of hands-on experience in an enterprise IT environment.</li> <li>Internship or practical experience supporting Microsoft infrastructure technologies is a plus.</li> <li>Strong willingness to learn and develop in a customer-facing technical role.</li> </ul> <h4>Technical skills</h4> <p>Strong knowledge of and/or hands-on experience with:</p> <ul> <li>Active Directory</li> <li>Microsoft Exchange Server</li> <li>Hyper-V</li> <li>Windows Server</li> <li>Microsoft SQL Server</li> <li>Microsoft System Center Products</li> <li>Microsoft Azure</li> <li>Microsoft Entra ID</li> <li>Microsoft 365</li> <li>Microsoft Defender</li> <li>Microsoft Intune</li> <li>Microsoft Purview</li> </ul> <h4>Required competencies</h4> <ul> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to work independently and as part of a team.</li> <li>Strong customer service and stakeholder management skills.</li> <li>Eagerness to learn from senior engineers and continuously develop technical skills.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking a motivated and customer-focused Junior Systems Engineer to join our Microsoft Infrastructure team.<br> The successful candidate will support the design, implementation, and delivery of enterprise-grade solutions for our customers while assisting in troubleshooting and providing technical support for Microsoft infrastructure environments.<br> This role is ideal for candidates looking to build their expertise in Microsoft technologies while working alongside experienced engineers.<br> The Junior Systems Engineer will collaborate with customers and internal teams to understand business requirements, contribute to infrastructure projects, and continuously develop technical and professional skills.<br> Key Responsibilities Support the design, implementation, and delivery of enterprise infrastructure projects for enterprise customers.<br> Assist senior engineers in technical engagements throughout the project lifecycle.<br> Troubleshoot and resolve Microsoft infrastructure issues under guidance while developing advanced troubleshooting skills.<br> Support the preparation and presentation of technical solutions that address customer business and technical requirements.<br> Collaborate with customers, project managers, and internal teams to ensure successful project execution.<br> Work closely with senior engineers to gain technical knowledge and best practices.<br> Participate in knowledge-sharing initiatives and contribute to continuous improvement activities.<br> Identify technical issues and escalate complex challenges when necessary.<br> Communicate effectively with both technical and non-technical stakeholders.<br> Stay up to date with Microsoft technologies and industry trends through continuous learning.<br> Maintain high standards of quality, professionalism, and customer satisfaction.<br> RequirementsEducation Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.<br> Experience 1–2 years of hands-on experience in an enterprise IT environment.<br> Internship or practical experience supporting Microsoft infrastructure technologies is a plus.<br> Strong willingness to learn and develop in a customer-facing technical role.<br> Technical Skills Strong knowledge of and/or hands-on experience with: Active Directory Microsoft Exchange Server Hyper-V Windows Server Microsoft SQL Server Microsoft System Center Products Microsoft Azure Microsoft Entra ID Microsoft 365 Microsoft Defender Microsoft Intune Microsoft Purview Required Competencies Strong troubleshooting and problem-solving skills.<br> Excellent communication and presentation skills.<br> Ability to work independently and as part of a team.<br> Strong customer service and stakeholder management skills.<br> Eagerness to learn from senior engineers and continuously develop technical skills.<br> Ability to manage multiple priorities in a fast-paced environment.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Requisition ID # 26WD99896 The Account Based Renewals Rep independently manages time and tasks to handle multiple renewal cycles, engaging in communication and negotiation activities with moderate guidance. The role supports customer satisfaction by identifying and addressing customer needs, provides light touch partner support, monitors churn risks, and ensures accurate and timely renewal execution. They leverage CRM systems to automate workflows and flag exceptions within established guidelines. Key Responsibilities Execute End to End Renewal Motions Independently execute full renewal workflows for assigned accounts. Close Renewals Defend existing customer base by ensuring timely and accurate renewal execution with moderate guidance. Drive and Close Seat Expansions Identify and close seat expansion opportunities (additional licenses across existing buyers, teams, or personas) using standard playbooks during renewal. Monitor Auto Renewal Status Intervene when auto renewals are disabled to prevent churn, applying judgment within well defined guidelines. Customer Procurement Interaction Work directly with customer procurement teams to ensure seamless renewal execution, operating with general instruction on routine tasks. Skills &amp; Competencies Organizational &amp; Time Management: Manages multiple renewal cycles independently, with moderate guidance. Customer First Mindset: Identifies and addresses customer needs to drive satisfaction. Communication: Engages customers using clear, effective communication to secure renewals. Negotiation: Applies basic negotiation techniques to achieve mutual agreement on renewals. CRM &amp; Workflow Systems: Utilizes CRM systems to automate workflows and flag exceptions. ATU (Account Team Unit) Collaboration Expansion Qualification: Engages Account Executives for larger cross sell or expansion opportunities with moderate guidance. Customer Success Collaboration: Provides light touch coordination with Customer Success Managers to support retention and adoption. Partner Engagement: Supports partners where applicable, following general instructions. Share Insights: Communicates churn risks, blockers, and missed upsell signals across teams and geographies. Feedback Loop: Provides feedback on product experiences and packaging based on customer insights. Required Qualifications 2 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role. Experience managing renewal cycles or recurring revenue motions. Strong communication skills with the ability to influence customer decisions. Foundational negotiation skills with the ability to secure renewals or basic expansions. Ability to manage multiple concurrent workflows and adhere to renewal timelines. Proficiency using CRM systems and basic workflow automation. Preferred Qualifications Experience working in SaaS, subscription licensing, or recurring revenue commercial environments. Familiarity with procurement processes or vendor customer negotiation cycles. Exposure to partner led or channel supported sales motions. Experience identifying churn risks or upsell signals through customer conversations or data. Working knowledge of forecasting renewals or using dashboards for revenue tracking. Experience coordinating across sales, customer success, and partner teams. Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk it s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us! Salary transparency Salary is one part of Autodesk s competitive compensation package. Offers are based on the candidate s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications</h2><p>2 - 3 years of experience in renewals, account management, customer success, inside sales, or a similar customer facing role.</p><p>Experience managing renewal cycles or recurring revenue motions.</p><p>Strong communication skills with the ability to influence customer decisions.</p><p>Foundational negotiation skills with the ability to secure renewals or basic expansions.</p><p>Ability to manage multiple concurrent workflows and adhere to renewal timelines.</p><p>Proficiency using CRM systems and basic workflow automation.</p><h2>Preferred Qualifications</h2><p>Experience working in SaaS, subscription licensing, or recurring revenue commercial environments.</p><p>Familiarity with procurement processes or vendor customer negotiation cycles.</p><p>Exposure to partner led or channel supported sales motions.</p><p>Experience identifying churn risks or upsell signals through customer conversations or data.</p><p>Working knowledge of forecasting renewals or using dashboards for revenue tracking.</p><p>Experience coordinating across sales, customer success, and partner teams.</p><p></p></section>

<p>&nbsp;</p> <p><strong>JOB DESCRIPTION</strong></p> <p><strong>Technical Senior Specialist</strong></p> <p >&nbsp;</p> <p><strong>Job Title: </strong>Technical Senior Specialist</p> <p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p> <p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p> <p >&nbsp;&nbsp;&nbsp;&nbsp; Water Authority of Jordan (WAJ) - Amman, Jordan.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>BACKGROUND&nbsp;</strong></p> <p>&nbsp;</p> <p>The&nbsp;Water Governance Activity (WGA)&nbsp;program is a multi-year project funded by USG, which&nbsp;aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance.&nbsp;In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts.&nbsp;</p> <p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p> <p>&nbsp;</p> <p><strong>JOB SUMMARY</strong></p> <p>&nbsp;</p> <p>The Technical Senior Specialist is responsible for monitoring operational, technical, and service delivery performance of the Management Contractor, ensuring achievement of deliverables and KPIs related to water and wastewater operations, and service quality, as well as the management of assets.</p> <p><strong>DUTIES AND RESPONSIBILITIES:</strong></p> <p>The incumbent’s main responsibilities include, but are not limited to:</p> <ul> <li>Monitor and assess the Management Contractor’s performance against agreed KPIs and service standards.</li> <li>Provide expert technical oversight on water utility operations, including water supply and distribution systems, Non-Revenue Water (NRW) reduction, energy efficiency, asset management, maintenance planning, and operational performance improvement.</li> <li>Review and evaluate technical deliverables, operational reports, and performance dashboards.</li> <li>Identify performance gaps, risks, and non-compliance issues and propose corrective actions.</li> <li>Participate in regular technical and operational review meetings with the Management Contractor.</li> <li>Participate in procurement committees and technical evaluations as required.</li> <li>Coordinate Capital Investment Plan (CIP) matters between the Management Contractor, WAJ, and financing partners, ensuring alignment with contract priorities and sector strategies.</li> <li>Review, discuss, and support approval of the Rehabilitation and Repair Fund (RRF) Annual Plan, including prioritization of enabling funds and assessment of commercial and institutional readiness.</li> <li>Oversee and evaluate the implementation of asset management practices and ensure that robust asset management plans, procedures, and systems are in place and effectively applied.</li> <li>Coordinate with the management Contractor to streamline reporting and approval workflows, and provide performance analytics.</li> <li>Provide technical advice to WAJ management on strategic and operational matters related to water utility performance, infrastructure management, and service delivery improvement.</li> <li>Prepare technical assessments, briefing notes, presentations, and recommendations for WAJ management and key stakeholders as required.</li> <li>Perform other tasks as assigned by the direct supervisor.</li> </ul> <p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p> <ul> <li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li> <li>Strong analytical and reporting skills, with the ability to assess technical data, KPIs, and operational performance trends.</li> <li>Full professional proficiency in Arabic and English (spoken and written).</li> <li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li> <li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li> </ul> <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor’s degree in civil engineering or a closely related engineering discipline relevant to water and wastewater utilities.</li> <li>Minimum of 8 years of relevant experience in utility operations, NRW programs, energy management, or infrastructure planning, along with demonstrated experience leading technical reviews and stakeholder coordination &nbsp;within the water sector.</li> <li>Demonstrated experience with hydraulic systems and operational assets of utilities, including networks, pumping stations, treatment facilities, and related infrastructure.</li> <li>Proven experience in utilities management, performance assessment, or technical supervision roles.</li> <li>Prior experience working with donor-funded programs or international financing institutions is preferred, including familiarity with reporting and compliance requirements.</li> </ul> <p >&nbsp;</p> <p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p> <p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>What You’ll Do (Key Responsibilities)</strong></p><br><ul><li><p><strong>Be the Warm Welcome:</strong> Enthusiastically greet guests in person and over the phone. Give a special, personalized welcome to our IHG One Rewards members and returning guests.</p><br></li><li><p><strong>Master the Desk:</strong> Swiftly manage guest check-ins and check-outs. Take IDs, hand out room keys, manage safety deposit boxes, and handle cash and credit transactions accurately.</p><br></li><li><p><strong>Maximize the Stay:</strong> Answer phone calls promptly to handle inquiries, reservations, and cancellations. Share your local knowledge and identify up-selling opportunities to help guests make the most of their stay.</p><br></li><li><p><strong>Stay One Step Ahead:</strong> Anticipate guest needs by recording and acting on their personal preferences. Handle messages, requests, and concerns with care, bringing in management when needed.</p><br></li><li><p><strong>Work as One Team:</strong> Collaborate daily with other departments (like Housekeeping, Engineering, and Security) to ensure hotel operations run perfectly. Jump into ad-hoc duties to support your colleagues.</p><br></li><li><p><strong>Safety &amp; Standards:</strong> Maintain a safe environment by following all safety procedures and reporting incidents. Take pride in your appearance as a true ambassador of our brand.</p><br></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Purpose</strong></p><p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the Bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the Bank and its employees.</p><p><strong>Key Responsibilities</strong></p><ul><li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li><li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li><li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li><li>Calculate, review, and validate payroll for employees of the Bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li><li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li><li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li><li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li><li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li><li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li><li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li><li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li><li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li><li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li><li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li><li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li><li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li><li>Participate as a primary or alternate member in Business Continuity Plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in business administration, Banking, Finance, Accounting, or a related field.</li><li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li><li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li><li>Comprehensive understanding of Human Resources policies, systems, and procedures.</li><li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li><li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent attention to detail and accuracy.</li><li>Effective leadership, supervisory, and team management capabilities.</li><li>Strong verbal and written communication skills.</li><li>Ability to collaborate effectively with internal and external stakeholders.</li><li>Commitment to confidentiality, compliance, and professional integrity.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and detail-oriented Senior Accountant to join our team. The successful candidate will be responsible for overseeing daily accounting operations, ensuring accurate financial reporting, maintaining compliance with accounting standards, and supporting the organization's financial objectives. The ideal candidate will have strong analytical skills, extensive accounting experience, and the ability to work independently while collaborating with cross-functional teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting, Finance, or a related field</li><li>6+ years of experience in accounting or finance</li><li>Strong knowledge of accounting principles, financial reporting, and reconciliation</li><li>Excellent analytical, organizational, and problem-solving skills</li><li>High level of accuracy and attention to detail</li></ul><p></p></section>

<p><h4>Description</h4> <p>COGNNA is a fast-growing cybersecurity startup revolutionizing how businesses manage their security operations. Our innovative SaaS platform provides organizations with the tools to detect, prevent, and respond to cyber threats with ease. Headquartered in Riyadh, Saudi Arabia, COGNNA is on a mission to empower businesses locally and internationally to build resilient and cost-effective cybersecurity operations.</p> <p>We are looking for a highly skilled Senior Technical Support Engineer to serve as the ultimate escalation point for our clients' technical issues. In this role, you will focus entirely on ensuring the seamless agent deployment, functionality efficiency, and health of our platform. You will troubleshoot complex system environments, lead agent installations, and conduct client training sessions.</p> <h4>Key responsibilities</h4> <ul> <li><strong>Advanced technical troubleshooting:</strong> Act as the Tier 2/Escalation point for complex technical issues, diagnosing and resolving deep-rooted system, network, and software problems for our clients.</li> <li><strong>Agent installation & management:</strong> Guide clients through, and directly execute, the deployment and configuration of software agents (e.g., EDR, monitoring tools) across diverse enterprise environments (Windows, Linux, Kubernetes, etc.).</li> <li><strong>Client training & onboarding:</strong> Design and deliver comprehensive technical training sessions to ensure clients are fully equipped to utilize and maintain our solutions.</li> <li><strong>Escalation & communication management:</strong> Lead communications with key client stakeholders (including technical champions) during high-priority technical roadblocks, translating complex issues into clear, actionable updates.</li> <li><strong>Knowledge & process improvement:</strong> Author detailed knowledge base (KB) articles and standard operating procedures (SOPs) to streamline future installations and troubleshooting steps.</li> <li><strong>Team mentorship:</strong> Coach and guide junior support staff on advanced troubleshooting techniques and client management.</li> </ul> <h4>Requirements</h4> <ul> <li>5+ years in enterprise technical support, field engineering, or a highly technical, customer-facing B2B SaaS role.</li> <li>Strong skills in managing and fixing major enterprise operating systems, especially Windows, Linux, and macOS.</li> <li>Strong understanding of public cloud platforms (AWS, Azure, or GCP) to support and fix software setups in cloud and hybrid environments.</li> <li>Strong understanding of network setups and protocols, including TCP/IP, DNS, ICMP, and firewalls, with the ability to use network tools to fix connectivity and installation blocks.</li> <li>Skilled in PowerShell and Shell scripting (Bash) to automate troubleshooting and handle large-scale software deployments.</li> <li>Good general understanding of cybersecurity products (like EDR, SIEM, or XDR) only from an installation, system compatibility, and setup standpoint.</li> <li>Great ability to break down deployment failures, read complex log files, and copy complex client environments in a test lab.</li> <li>Strong verbal and written communication skills, with the professionalism needed to deliver training and lead important talks during onsite client visits.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive package – salary, equity options, and saving plan</li> <li>Flexible & remote – work from anywhere with an outcomes-first culture</li> <li>Team of experts – work with designers, engineers, and security professionals solving real-world problems</li> <li>Growth-focused – your ideas ship, your voice counts, your growth matters</li> <li>Global impact – build products that protect critical systems and data</li> </ul></p><p></p>