Operation Manager Jobs in Jordan
3121 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><ul><li>Lead the planning, execution, and delivery of high-end civil engineering projects across contracting and consulting environments.</li><li>Oversee project scope, schedules, budgets, resources, quality standards, and contractual obligations from initiation to handover.</li><li>Manage coordination between clients, consultants, contractors, subcontractors, authorities, and internal project teams.</li><li>Provide strategic direction on complex construction challenges, design coordination, value engineering, and risk mitigation.</li><li>Ensure compliance with project specifications, engineering standards, safety requirements, and regulatory approvals.</li><li>Lead contract administration, claims management, variation reviews, progress reporting, and commercial decision-making.</li><li>Mentor project teams and drive high-performance delivery across multidisciplinary engineering and construction functions.</li></ul><p>Qualifications</p><ul><li>Bachelor s degree in Civil Engineering or a related discipline; professional certifications such as PMP are preferred.</li><li>15+ years of project management experience in civil engineering, contracting, and consulting environments.</li><li>Proven track record delivering high-end projects such as luxury developments, landmark buildings, hospitality, mixed-use, or premium infrastructure projects.</li><li>Strong expertise in construction methodologies, project controls, contract management, cost control, procurement, and stakeholder management.</li><li>Deep understanding of FIDIC contracts, authority approvals, claims, variations, and consultant-contractor coordination.</li><li>Excellent leadership, negotiation, communication, and decision-making skills with the ability to manage executive-level stakeholders.</li><li>Proficiency in project management tools such as Primavera P6, MS Project, AutoCAD, and relevant construction management platforms.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Civil Engineering or a related discipline; professional certifications such as PMP are preferred.</li><li>15+ years of project management experience in civil engineering, contracting, and consulting environments.</li><li>Proven track record delivering high-end projects such as luxury developments, landmark buildings, hospitality, mixed-use, or premium infrastructure projects.</li><li>Strong expertise in construction methodologies, project controls, contract management, cost control, procurement, and stakeholder management.</li><li>Deep understanding of FIDIC contracts, authority approvals, claims, variations, and consultant-contractor coordination.</li><li>Excellent leadership, negotiation, communication, and decision-making skills with the ability to manage executive-level stakeholders.</li><li>Proficiency in project management tools such as Primavera P6, MS Project, AutoCAD, and relevant construction management platforms.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities Demand Planning Own the rolling demand forecast across all brands, SKUs, markets, and key customers Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life Set stock cover targets by SKU and market, balancing service levels against working capital Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&OP and Team Leadership Lead the monthly S&OP process, aligning commercial, finance, and supply chain around a single set of numbers Manage, coach, and develop the Demand Planner Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications & Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities Demand Planning Own the rolling demand forecast across all brands, SKUs, markets, and key customers Run a structured monthly forecast cycle with sales and commercial teams in each market, validating and challenging promotional uplifts, new listings, distributor orders, and baseline assumptions rather than simply aggregating them Reconcile sell-in, sell-out, and distributor stock-on-hand data to separate true consumer demand from pipeline fill Measure forecast accuracy and bias at SKU and market level, and close the loop with commercial teams on misses Supply Planning Convert the consensus demand plan into supplier-level purchase plans, accounting for production lead times, minimum order quantities, transit times, customs clearance, and shelf-life constraints Sequence purchase orders and shipments so stock lands in the right market, at the right time, with the right remaining shelf life Set stock cover targets by SKU and market, balancing service levels against working capital Monitor inventory ageing and escalate at-risk stock early, before it becomes a near-expiry liquidation S&OP and Team Leadership Lead the monthly S&OP process, aligning commercial, finance, and supply chain around a single set of numbers Manage, coach, and develop the Demand Planner Build documented, repeatable planning processes and tools so the function runs on process rather than individual heroics Report a monthly planning scorecard to the CEO covering forecast accuracy and bias, service level, stock cover, ageing and near-expiry stock, and liquidation losses Qualifications & Experience • 7+ years in demand and supply planning within FMCG, ideally including import/distribution businesses rather than purely local manufacturing • Proven experience planning across multiple markets and/or through third-party distributors • A track record of constructively challenging sales and commercial teams on their forecasts, this role requires commercial backbone, not just analytical skill • Hands-on experience converting demand plans into purchase plans with international suppliers across varying production and transit lead times • Experience with shelf-life-sensitive categories strongly preferred • Prior experience managing or mentoring junior planners • Strong ERP proficiency (SAP Business One an advantage) and advanced Excel and analytical skills • Bachelor’s degree in Supply Chain, Engineering, Business, or a related field • Strong written and spoken English; Arabic is an advantage given the regional footprint</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Seesaw is seeking a technically elite Director of Engineering based in Amman, Jordan, to lead and scale our regional engineering hub. You will be responsible for growing this organization, leveling up its architecture, and continuing to deliver on a roadmap benefiting millions of teachers and students. This role requires a rare blend of "in-the-trenches" technical depth and the collaborative DNA required to iterate quickly with global stakeholders. You are the critical bridge between our Jordan-based talent and US-based leadership, ensuring our platforms and products serve millions of customers with excellence.</p><p>Key Responsibilities</p><ul><li><strong>Strategic Cross-Functional Partnership:</strong> Act as the primary technical partner to Product, UX, and Sales teams. Translate customer-facing initiatives into technical reality, iterating rapidly to meet the needs of the MENA education market.</li><li><strong>Scaling & Mentorship:</strong> Lead, recruit, and retain a top-tier team in Amman; transition the org from a flat structure to a tiered leadership model as we grow from 15 to 30+ headcount.</li><li><strong>Modernization & DevOps Excellence:</strong> Lead the strategic evolution of our existing tech stack. You will migrate legacy components toward high-efficiency, modern architectures while ensuring high-confidence, continuous deployments. You will drive AI adoption across the software development lifecycle.</li><li><strong>Technical Stewardship:</strong> Provide architectural oversight across PHP, Python, and React environments, ensuring best-in-class code quality, AWS infrastructure reliability, and data-driven insights for internal and external customers.</li><li><strong>Global Integration:</strong> Drive seamless collaboration across regions with a Monday Thursday overlap with the US East Coast, ensuring the Amman team is a critical contributor to Seesaw s global product roadmap.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Linguistic Fluency:</strong> Professional-level fluency in both Arabic and English (written and verbal).</li><li><strong>Modernization Expertise:</strong> Proven track record of modernizing legacy codebases and evolving tech stacks in a live production environment.</li><li><strong>Collaboration Mastery:</strong> Exceptional ability to work effectively across departments and time zones, with a record of success on cross-functional initiatives.</li><li><strong>Engineering Depth:</strong> Significant experience in full-stack development (PHP, Python, React) AWS, and automated testing.</li><li><strong>Growth Leadership:</strong> Experience managing teams of 15+ and a clear vision for how to scale an engineering culture to 30+ and beyond.</li><li><strong>Flexible Schedule:</strong> Ability to maintain a consistent 4-hour daily overlap (Mon Thu) with US East Coast business hours.</li></ul><p>Nice to Have</p><ul><li>Prior experience in EdTech, SaaS, or B2G (Business-to-Government).</li><li>Prior experience shipping AI features and experiences to customers.</li><li>Deep roots in the Amman tech ecosystem and local talent networks.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.</p><p>CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key job responsibilities</p><p>Business Transformation & Strategy:</p><p>1. Develop and execute the new seller success transformation roadmap aligned with company growth objectives.</p><p>2. Identify AI-first or automation opportunities to improve sales productivity, conversion rates, customer acquisition, and operational efficiency.</p><p>3. Identify AI-first or automation opportunity to improve marketing & communications efficiency delivering OpEx saving</p><p>3. Lead large-scale transformation programs from business case development through implementation and adoption.</p><p>4. Drive continuous improvement initiatives across lead management, sales processes, workforce planning, and customer engagement.</p><p><br></p><p>Process Excellence:</p><p>1. Map, assess, and redesign end-to-end seller onboarding processes to eliminate friction and improve performance.</p><p>2. Establish standardized operating procedures and governance mechanisms across sales teams.</p><p><br></p><p>Technology & Automation:</p><p>1. Partner with WW & MENA Technology teams to implement CRM enhancements, sales automation tools, AI-powered solutions, and workflow automation.</p><p>2. Identify opportunities to reduce manual effort through intelligent automation and self-service capabilities.</p><p>3. Drive adoption of new sales technologies and ensure realization of business benefits.</p><p><br></p><p>Data & Performance Management</p><p>1. Build performance measurement frameworks and transformation scorecards.</p><p>2. Analyze sales funnel metrics, conversion drivers, productivity indicators, and customer insights to identify improvement opportunities.</p><p>3. Develop executive dashboards and present progress updates to senior leadership.</p><p><br></p><p>Change Management</p><p>1. Lead cross-functional stakeholder engagement and change management activities.</p><p>2. Develop communication, training, and adoption plans to ensure successful implementation of transformation initiatives.</p><p>3. Build a culture of continuous improvement and data-driven decision making.</p><p><br></p><p>Program Leadership</p><p>1. Manage multiple transformation initiatives simultaneously across business units.</p><p>2. Define product/program milestones, risks, dependencies, and resource requirements.</p><p>3. Ensure projects are delivered on time, within scope, and with measurable business impact.</p><p><br></p><p>Basic Qualifications</p><p>- 5+ years of product or program management, product marketing, business development or technology experience</p><p>- Experience owning/driving roadmap strategy and definition</p><p>- Knowledge of AI automation/workflow orchestration/sales technology ecosystems.</p><p><br></p><p>Preferred Qualifications</p><p>- Experience in influencing senior leadership through data driven insights</p><p>- Experience working across functional teams and senior stakeholders</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of product or program management, product marketing, business development or technology experience - Experience owning/driving roadmap strategy and definition - Knowledge of AI automation/workflow orchestration/sales technology ecosystems- Experience in influencing senior leadership through data driven insights - Experience working across functional teams and senior stakeholders</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>This position is a Multi Property for Al Manara, a Luxury Collection Hotel, Saraya Aqaba and The Westin Saraya Aqaba Resort & Spa<br>Assists in the oversight of the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Managing Housekeeping Operations<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guestroom maintenance needs.<br>• Supervises the property general cleaning schedule.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>Managing Departmental Costs<br>• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>Ensuring Exceptional Customer Service<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Conducting Human Resources Activities<br>• Participates as needed in the investigation of employee accidents.<br>• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Key Responsibilities • Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement • Handle high account volume efficiently while maintaining strong follow-up and account ownership • Monitor customer health, usage, spend trends, and churn risks proactively • Drive customer retention and reduce churn across the assigned portfolio • Identify expansion and upsell opportunities where relevant • Follow up on low balance, insolvency, inactivity, and contraction-risk accounts • Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns • Ensure customers are utilizing the platform correctly and adopting relevant features • Handle escalations professionally and maintain strong customer communication • Maintain accurate account updates and activity tracking within internal systems and CRM tools • Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts • Contribute to improving customer workflows, operational processes, and customer experience initiatives Qualifications • 2–5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role • Strong communication and relationship-building skills • Strong organizational and follow-up skills • Ability to efficiently manage and prioritize a high-volume portfolio of accounts • Commercial awareness and ability to identify customer risk and growth opportunities • Ability to work cross-functionally with multiple internal teams • Problem-solving mindset and ability to handle customer escalations calmly • Fluent in English and Arabic Nice-to-Have Skills • Experience working in SaaS, telecom, cloud, or contact center environments • Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools • Understanding of customer retention and revenue metrics • Experience handling operational workflows and customer lifecycle management • Experience working with SMB or scaled customer portfolios • Basic understanding of APIs, telephony, or technical customer workflows is a plus What Success Looks Like in This Role • Maintaining strong retention across the assigned portfolio • Proactively identifying and reducing churn risks • Efficiently managing a large number of customer accounts without compromising customer experience • Driving customer engagement and platform adoption • Maintaining strong operational discipline and customer follow-up • Supporting revenue growth and protection initiatives across the portfolio</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Job Summary</strong></span></p><br><p><span>As the CRS programming lead for Jordan, you will</span><span> manage and provide technical oversight of</span><span> the development and implementation of CRS and partner </span><span>programming in Jordan. In addition to your </span><span>program quality and management capacities, your partnership and representation skills will help to ensure strong CRS coordination in Jordan. A</span><span>s time allows, y</span><span>ou will provide programming </span><span>backstop for the </span><span>CRS response in JWBG. Your role will ensure relationships and effective</span><span>systems and processes are in place that facilitate high-quality programming</span><span> and partnership, advancing CRS’ work to serve the poor and vulnerable.</span></p><br><br><p>Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.</p><br><p>CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.</p><br><p>CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.</p><br><p>CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.</p><br><p><i>Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. </i></p><br><p>CRS is an Equal Opportunity Employer.</p><br> <br> </div>
<p><h4>Company description</h4>
<p><strong>About Orient Express</strong><br>
Artisan of travel since 1883, Orient Express sublimates the art of travel with its luxury trains, hotels, and sailing yachts. The brand has just launched its first hotel, Orient Express La Minerva, in Rome – which will be followed by Orient Express Venezia at Palazzo Donà Giovannelli in 2026. The experience continues with the recent launch of La Dolce Vita Orient Express train, followed by Orient Express Corinthian in 2026, the first of two Orient Express Sailing Yachts, and finally, the return of L’Orient Express train to railways. Since 2022, Orient Express is part of Accor Group’s leading collection of luxury brands with a century-old legacy in the hotels and fine-dining sectors. In 2024, Accor and LVMH entered into a strategic partnership to accelerate the development of Orient Express.</p>
<h4>Job description</h4>
<p>Should have comprehensive and up to date knowledge of all the outlets' unique selling points, features, amenities, services, and policies and those of the competition.<br>
Identify and target potential market opportunities to expand the business.<br>
Negotiate and finalize contracts with clients.<br>
Work closely with the Sales & Revenue Department as the point of contact for all F&B related bookings and enquiries, in close coordination with the Outlet Managers to promote special events and occasions.<br>
Achieve all individual hotel food & beverage sales targets in your area by maintaining and creating a close relationship with customers.<br>
Generate new and maintain existing customer relationships through various sales activities and create awareness of the hotel outlets and facilities through face-to-face sales calls, telephone calls, entertainment, site inspections, etc., to ensure complete coverage of own portfolio of accounts and achieve set targets and maximum possible productivity.<br>
Ensure that all incoming requests are addressed within 24 hours in order to avoid customer complaints and loss of business.<br>
Display a pleasant manner and positive attitude at all times to promote a good company image to guests and colleagues in order to avoid internal or external complaints.<br>
Closely monitor the accounts' revenue and business production of own business portfolio and maintain an up-to-date “Account & Contact Database” in the property management system as well as maintain end of month production reports.<br>
Update the hotel on the negotiation/progress of every event and use the technology available for communication and client correspondence.<br>
Provide feedback to the Director of Food & Beverage on changing market conditions, review direct competition and conduct regular research to identify new selling strategies.<br>
Participate in any training and development programs as recommended by senior management.<br>
Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.<br>
Conduct site inspections with prospective and existing clients.<br>
Prepare weekly, monthly, quarterly, and annual reports as required. Assist with compilation of competitive intelligence information.<br>
Other tasks as assigned.</p>
<h4>Qualifications</h4>
<ul>
<li>Possess minimum a hospitality degree or similar; commerce, sales and marketing, business administration, or any relevant courses.</li>
<li>Minimum two years post graduate work experience in a similar position.</li>
<li>Have a minimum of 2-3 years' experience in sales in U.A.E. market; experience in the food & beverages sectors would be an advantage.</li>
<li>Fluency in English is essential.</li>
<li>Proficient in MS Office applications, Excel, and PowerPoint.</li>
<li>Energetic, passionate, and self-motivated.</li>
<li>Able to determine and prioritize tasks under minimum supervision.</li>
<li>Proficiency in CRM software and data analysis tools.</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>A competitive salary package.</li>
<li>ALL - Heartist® Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.</li>
<li>Learning & development: Opportunity to develop your talent and grow within your property and across the world!</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b></p><p>Formulate and implement the company s commercial strategies in alignment with overall business objectives.</p><p>Lead and manage program-specific marketing and sales teams to ensure alignment with organizational goals and optimal performance.</p><p>Develop and execute commercial strategies aimed at expanding program reach, increasing market share, and driving sustainable revenue growth.</p><p>Analyze market trends, customer behavior, and competitor activities to identify opportunities and inform strategic planning.</p><p>Coordinate cross-functional between marketing, sales, and product teams to ensure cohesive execution of go-to-market plans and campaign initiatives.</p><p>Report on key performance indicators (KPIs) and commercial outcomes to senior management, providing insights and recommendations for continuous improvement.</p><p>Oversee the development of marketing materials, campaigns, and brand messaging to ensure alignment with commercial objectives.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Lead strategic planning sessions with internal stakeholders to align commercial goals with overall organizational direction.</p><p>Mentor and develop commercial team members, fostering a high-performance culture through coaching and continuous learning.</p><p>Conduct risk assessments on commercial initiatives and develop mitigation plans to safeguard revenue and reputation.</p><p>Monitor customer satisfaction and feedback trends to guide product/service improvements and client retention strategies.</p><p>Review and approve marketing materials, social media content, and advertisements to maintain brand consistency and strategic relevance.</p><p>Assign and monitor delivery schedules for the drivers to ensure timely distribution of marketing materials, merchandise, or products.</p><p>Coordinate with the sales team to prepare promotional packages and ensure product availability ahead of campaign launches or key events.</p><p>Ensure graphic design outputs meet deadlines and support sales and marketing initiatives such as brochures, digital ads, and event displays.</p><p>Develop and implement standard operating procedures (SOPs) for the sales, marketing, and logistics teams to streamline workflow and reduce inefficiencies.</p><p>Conduct regular performance reviews for team members across departments, providing feedback and identifying training needs.</p><p>Collaborate with the marketing team to plan and execute field events, pop-up promotions, or exhibitions, ensuring logistics and branding are aligned.</p><p>Track and optimize the usage of marketing assets and promotional inventory, coordinating closely with both drivers and designers.</p><p>Provide leadership during high-demand periods by reallocating resources across departments (e.g., assigning drivers to event setup or supporting sales during peak campaigns).</p><p>Foster a culture of accountability, collaboration, and continuous improvement within the finance function.</p><p>Perform any additional relevant tasks assigned by the direct Managers.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business, Marketing, or related field. Master s degree in business, Marketing, or any related field is preferred but not mandatory.</p><p>12+ years of experience in a relevant field. At least 5 years of experience in leadership or managerial role.</p><p>CPA, CFA, ACCA certificates are preferred but not mandatory.</p><p>A strong foundational understanding of fintech business models (SaaS, transaction volume, lending, etc.) and a genuine curiosity about the industry.</p><p>Required Skills Public Relations Marketing Leadership Skills Sales</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Us:</strong></p><br><p>Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction.&nbsp; Through interactive lessons, digital portfolios, and family communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning.</p><br><p><strong>Our Mission:</strong></p><br><p>Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life.</p><br><p><strong>The Role:</strong></p><br><p>Seesaw is seeking a technically elite Director of Engineering based in Amman, Jordan, to lead and scale our regional engineering hub. You will be responsible for growing this organization, leveling up its architecture, and continuing to deliver on a roadmap benefiting millions of teachers and students.</p><br><p>This role requires a rare blend of 'in-the-trenches' technical depth and the collaborative DNA required to iterate quickly with global stakeholders. You are the critical bridge between our Jordan-based talent and US-based leadership, ensuring our platforms and products serve millions of customers with excellence.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Strategic Cross-Functional Partnership: Act as the primary technical partner to Product, UX, and Sales teams. Translate customer-facing initiatives into technical reality, iterating rapidly to meet the needs of the MENA education market.</li><li>Scaling &amp; Mentorship: Lead, recruit, and retain a top-tier team in Amman; transition the org from a flat structure to a tiered leadership model as we grow from 15 to 30+ headcount.</li><li>Modernization &amp; DevOps Excellence: Lead the strategic evolution of our existing tech stack. You will migrate legacy components toward high-efficiency, modern architectures while ensuring high-confidence, continuous deployments. You will drive AI adoption across the software development lifecycle.</li><li>Technical Stewardship: Provide architectural oversight across PHP, Python, and React environments, ensuring best-in-class code quality, AWS infrastructure reliability, and data-driven insights for internal and external customers.</li><li>Global Integration: Drive seamless collaboration across regions with a Monday – Thursday overlap with the US East Coast, ensuring the Amman team is a critical contributor to Seesaw’s global product roadmap.</li></ul><p><strong>Requirements</strong></p><br><ul><li>Linguistic Fluency: Professional-level fluency in both Arabic and English (written and verbal).</li><li>Modernization Expertise: Proven track record of modernizing legacy codebases and evolving tech stacks in a live production environment.</li><li>Collaboration Mastery: Exceptional ability to work effectively across departments and time zones, with a record of success on cross-functional initiatives.</li><li>Engineering Depth: Significant experience in full-stack development (PHP, Python, React) AWS, and automated testing.</li><li>Growth Leadership: Experience managing teams of 15+ and a clear vision for how to scale an engineering culture to 30+ and beyond.</li><li>Flexible Schedule: Ability to maintain a consistent 4-hour daily overlap (Mon–Thu) with US East Coast business hours.</li></ul><p><strong>Nice to Have</strong></p><br><ul><li>Prior experience in EdTech, SaaS, or B2G (Business-to-Government).</li><li>Prior experience shipping AI features and experiences to customers.</li><li>Deep roots in the Amman tech ecosystem and local talent networks.</li></ul><p>Our company participates in E-Verify.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p><ul><li>Manage a portfolio of Tail/SMB accounts and maintain regular customer engagement</li><li>Handle high account volume efficiently while maintaining strong follow-up and account ownership</li><li>Monitor customer health, usage, spend trends, and churn risks proactively</li><li>Drive customer retention and reduce churn across the assigned portfolio</li><li>Identify expansion and upsell opportunities where relevant</li><li>Follow up on low balance, insolvency, inactivity, and contraction-risk accounts</li><li>Coordinate internally with Support, Compliance, Finance, and Product teams to resolve customer concerns</li><li>Ensure customers are utilizing the platform correctly and adopting relevant features</li><li>Handle escalations professionally and maintain strong customer communication</li><li>Maintain accurate account updates and activity tracking within internal systems and CRM tools</li><li>Support commercial initiatives such as pricing transitions, account segmentation, and revenue protection efforts</li><li>Contribute to improving customer workflows, operational processes, and customer experience initiatives</li></ul><p><b>Qualifications</b></p><ul><li>2 5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role</li><li>Strong communication and relationship-building skills</li><li>Strong organizational and follow-up skills</li><li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li><li>Commercial awareness and ability to identify customer risk and growth opportunities</li><li>Ability to work cross-functionally with multiple internal teams</li><li>Problem-solving mindset and ability to handle customer escalations calmly</li><li>Fluent in English and Arabic</li></ul><p>Nice-to-Have Skills</p><ul><li>Experience working in SaaS, telecom, cloud, or contact center environments</li><li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li><li>Understanding of customer retention and revenue metrics</li><li>Experience handling operational workflows and customer lifecycle management</li><li>Experience working with SMB or scaled customer portfolios</li><li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li></ul><p>What Success Looks Like in This Role</p><ul><li>Maintaining strong retention across the assigned portfolio</li><li>Proactively identifying and reducing churn risks</li><li>Efficiently managing a large number of customer accounts without compromising customer experience</li><li>Driving customer engagement and platform adoption</li><li>Maintaining strong operational discipline and customer follow-up</li><li>Supporting revenue growth and protection initiatives across the portfolio</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2 5 years of experience in Customer Success, Account Management, Customer Support, Sales, or a related customer-facing role</li><li>Strong communication and relationship-building skills</li><li>Strong organizational and follow-up skills</li><li>Ability to efficiently manage and prioritize a high-volume portfolio of accounts</li><li>Commercial awareness and ability to identify customer risk and growth opportunities</li><li>Ability to work cross-functionally with multiple internal teams</li><li>Problem-solving mindset and ability to handle customer escalations calmly</li><li>Fluent in English and Arabic</li></ul><p>Nice-to-Have Skills</p><ul><li>Experience working in SaaS, telecom, cloud, or contact center environments</li><li>Experience using CRM platforms such as HubSpot, Planhat, Salesforce, or similar tools</li><li>Understanding of customer retention and revenue metrics</li><li>Experience handling operational workflows and customer lifecycle management</li><li>Experience working with SMB or scaled customer portfolios</li><li>Basic understanding of APIs, telephony, or technical customer workflows is a plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Contract Type: Full-time Work Location: Main institutional headquarters, with regular field visits to school branches (Amman) Reports To: Chief Executive Officer (CEO) Direct Reports: Branch Director (Field CAO), Curriculum & Content Officer, Academic Quality Officer Job Purpose Lead the academic and educational direction across all branches of Al-Qari' Al-Abqari ("Genius Reader") School, ensuring high-quality curriculum implementation and maximizing the educational impact on students, teachers, and the academic team in line with the school's vision of building a creative, Quran-centered generation grounded in the Sakinah Quintet (Five Pillars of Tranquility). Duties & Responsibilities Develop and implement the annual academic strategy in coordination with the CEO. Provide full oversight of curriculum implementation (Quran, Al-Bayan, Islamic studies, STEAM, reading and writing, the Work Quintet, the Play Quintet, and the Sleep & Health Quintet). Ensure the values of the Sakinah Quintet are integrated into all daily programs and activities. Directly supervise the Branch Director (Field CAO), the Curriculum & Content Officer, and the Academic Quality Officer. Develop and update curricula, particularly introducing new anthologies for Al-Bayan, Usul al-Fiqh, and the "Talqin al-Sibyan" curriculum. Monitor teaching quality and academic assessment through field visits and reports. Oversee impact-maximization programs, including Quran and Al-Bayan instruction for teachers and students, STEAM programs, and student magazines. Coordinate with the HR Director on training and development for teachers, especially First Domain teachers. Contribute to the school's overall impact-maximization plan and follow up on its academic implementation. Prepare periodic academic reports for the CEO and the Board of Directors. Qualifications & Competencies Master's degree or higher in Education, Islamic Studies, or a related field. Minimum of 7 10 years of experience in academic leadership at schools or educational institutions. Deep knowledge of Islamic curricula (particularly Quran and Al-Bayan) and modern curricula (STEAM). Excellent leadership and supervisory skills, with the ability to build and develop a team. Strong familiarity with assessment methods and educational quality standards. Strong communication and negotiation skills; fluency in Arabic required, English an advantage. Practical commitment to the Sakinah Quintet and the ability to convey its values to others. Key Performance Indicators (KPIs) Achievement rate of Quran and Al-Bayan curriculum goals (memorization, recitation, reflection, etc.). Parent satisfaction rate with the academic aspect (target 90%). Percentage of teachers meeting the mandatory minimum requirement for Quran and Al-Bayan memorization. Number of successful enrichment projects and initiatives (STEAM, magazines, competitions). Teaching quality assessment results from field visits. Academic progress rate of students, particularly those completing the "Genius Reader" program. Level of integration of the Sakinah Quintet in classrooms, measured periodically. Impact Maximization Requirements The Academic Director is expected to maximize personal impact on teachers, students, and parents by: delivering internal courses and workshops in Quran and Al-Bayan; producing ongoing educational content (books, recordings, plans); following up on implementation of the academic impact-maximization plan; and passing knowledge on to future generations as an ongoing legacy (sadaqah jariyah). Part of the annual performance evaluation is based on impact extending beyond the school's walls. Salary & Benefits Commensurate with experience and qualifications, plus field allowances and annual performance incentives linked to KPIs. Primary Quintet Pillar The Knowledge Pillar Quran, Al-Bayan, Natural Sciences, Reading, and Writing with strong supporting emphasis on the Worship, Work, and Health pillars. Applicable Institutional Policies The Impact Maximization Plan. The policy for integrating the Sakinah Quintet into curricula. The policy for maximizing Quran and Al-Bayan instruction (the Six Modes + introduction of new anthologies). The policy for developing Islamic studies curricula (Talqin al-Sibyan + Usul al-Fiqh). The policy for integrating the STEAM curriculum. The financial-streamlining policy, with a focus on extended impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree or higher in Education, Islamic Studies, or a related field. Minimum of 7 10 years of experience in academic leadership at schools or educational institutions. Deep knowledge of Islamic curricula (particularly Quran and Al-Bayan) and modern curricula (STEAM). Excellent leadership and supervisory skills, with the ability to build and develop a team. Strong familiarity with assessment methods and educational quality standards. Strong communication and negotiation skills; fluency in Arabic required, English an advantage. Practical commitment to the Sakinah Quintet and the ability to convey its values to others.</p><p></p></section>
<p><h4>Position summary</h4>
<p>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language.</p>
<p>Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> Technical, trade, or vocational school degree.</li>
<li><strong>Related work experience:</strong> At least 2 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> At least 2 years of supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p>
<p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information.</p>
<p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language.</p>
<p>Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> Technical, trade, or vocational school degree.</li>
<li><strong>Related work experience:</strong> At least 2 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> At least 2 years of supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.</p>
<p>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.</p>
<p>In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>Role Summary:</strong></span><br><span><span>The role is responsible for managing day-to-day client relationships, supporting the Creative CS Team Lead, and coordinating end-to-end project delivery. It ensures effective collaboration across internal teams, maintains clear communication with clients, and upholds high-quality standards by aligning all deliverables with client briefs, timelines, and brand guidelines. This is a project-based opportunity for a limited period of time (External Consultant). </span></span></p><br><p><span><span><strong>Role Responsibilities:</strong></span></span></p><br><p><span><span><strong>1. Client Relationship Management</strong></span></span></p><br><ul><li><span><span>Serve as the main day-to-day contact for the client and support the Creative CS Team Lead.</span></span></li><li><span><span>Build and maintain long-term client relationships through continuous engagement and communication.</span></span></li><li><span><span>Manage expectations (work product and timelines) and resolve issues before they occur or escalate.</span></span></li><li><span><span>Present agency recommendations and creative work.</span></span></li></ul><p><span><span><strong>2. Project Management</strong></span></span></p><br><ul><li><span><span>Coordinate tasks from briefing through execution.</span></span></li><li><span><span>Develop timelines, work plans, and delivery schedules.</span></span></li><li><span><span>Update project trackers daily basis.</span></span></li><li><span><span>Coordinate closely with internal creative, content, production, and communications teams to ensure timely delivery of all requests.</span></span></li></ul><p><span><span><strong>3. Quality Control</strong></span></span></p><br><ul><li><span><span>Review deliverables before client submission.</span></span></li><li><span><span>Ensure work aligns with the brief and brand guidelines.</span></span></li><li><span><span>Verify accuracy, consistency, and completeness.</span></span></li><li><span><span>Maintain high standards across all outputs.</span></span></li></ul><p><span><span><strong>Requirements:</strong></span></span></p><br><ul><li><span><span>Bachelor’s degree in Communications, Marketing, Business, or a related field</span></span></li><li><span><span>Experience in client servicing, account management, or a similar role (agency experience preferred)</span></span></li><li><span><span>Strong client relationship management and communication skills</span></span></li><li><span><span>Proven ability to manage multiple projects, timelines, and competing priorities</span></span></li><li><span><span>Experience coordinating with cross-functional teams (creative, content, production, etc.)</span></span></li><li><span><span>High attention to detail with a strong focus on quality control and accuracy</span></span></li><li><span><span>Ability to review and present deliverables confidently to clients</span></span></li><li><span><span>Strong organizational and problem-solving skills</span></span></li><li><span><span>Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with project tracking tools is a plus</span></span></li></ul><br><p><span><span><b>About APCO</b></span></span></p><br> <p><span>APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact. </span></p><br><br> <p><span>Founded in 1984, </span><span>with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world.</span></p><br><br> <p><span><span>Headquartered in Washington, D.C., APCO is </span><span>comprised</span><span> of strategic advisers, </span><span>consultants</span><span> and creators, working together across borders and functions, to provide services and </span><span>expertise</span><span> on financial, competitive, </span><span>political</span><span> and societal issues. </span></span></p><br><br> <p><span><span>APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the </span><span>health, energy, technology, transportation & </span><span>infrastructure</span><span> and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate </span><span>reputation</span><span> and global solutions services. </span></span></p><br><br> <p><span>APCO is </span><span><span>renowned for its ability to champion clients’ interests and permission to </span><span>operate</span><span>, build their reputation and strengthen their standing. </span></span><span>APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact.</span></p><br><br> <p><span>By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.</span></p><br><br> </div>
<p><h4>About the Institution</h4>
<p>Amman Baccalaureate School is a leading educational institution in Jordan, committed to providing high-quality international education that fosters academic excellence and personal growth. We are seeking a dynamic and experienced Chief Technology Officer (CTO) to lead our technology strategy and operations, ensuring the integration of innovative solutions that support our mission and enhance the learning experience.</p>
<h4>Minimum Qualification</h4>
<ul>
<li>Bachelor’s degree in computer science, information technology, or a related field; master’s degree preferred.</li>
</ul>
<h4>Minimum Experience</h4>
<ul>
<li>At least 5 years of relevant experience in technology leadership roles.</li>
</ul>
<h4>Job Overview</h4>
<p>The CTO will play a pivotal role in leading all technology initiatives within the school. This position offers an exciting opportunity to shape the technological landscape of our institution, driving strategic direction, ensuring robust systems, enhancing cybersecurity measures, and overseeing the provision of IT services across the school. The CTO will spearhead IT project transformations, providing crucial data and insights to key stakeholders, and fostering innovation in educational technology.</p>
<p>The CTO will also lead the school's strategic adoption of artificial intelligence (AI), ensuring that emerging technologies are leveraged responsibly to enhance educational outcomes, operational effectiveness, and future readiness.</p>
<h4>Skills and Qualifications</h4>
<ul>
<li>Proven experience in managing IT teams and projects.</li>
<li>Strong knowledge of current technologies including network administration, cybersecurity, software development, cloud computing, and data management.</li>
<li>Ability to develop long-term strategies aligned with organizational goals.</li>
<li>Excellent problem-solving skills with attention to detail.</li>
<li>Effective communication skills suitable for collaborating with educators, administrators, students, and external partners.</li>
<li>Familiarity with educational technologies preferred but not required.</li>
</ul>
<h4>Values and Attitudes</h4>
<ul>
<li>Commitment to fostering an inclusive environment that supports diversity among staff and students.</li>
<li>Proactive approach towards continuous learning and innovation.</li>
<li>Integrity in handling sensitive information responsibly.</li>
<li>Collaborative mindset focused on teamwork across departments.</li>
<li>Passionate about leveraging technology to enhance educational outcomes.</li>
</ul>
<p>If you are ready to contribute your expertise toward shaping the future of education at International School Amman Baccalaureate School as our CTO, we encourage you to apply.</p></p><p></p>
<p><h4>Description</h4>
<p>Supervise the AML/CFT Investigation Section and ensure efficient execution of daily operations.</p>
<p>Review and investigate AML/CFT alerts, suspicious activities, and case escalations.</p>
<p>Prepare, review, and submit Suspicious Transaction Reports (STRs), Suspicious Activity Reports (SARs), and other regulatory reports through the GOAML system.</p>
<p>Liaise with the Financial Intelligence Unit (FIU) and respond to regulatory inquiries in accordance with applicable requirements.</p>
<p>Monitor customer transactions and conduct investigations into potentially suspicious activities.</p>
<p>Review and enhance AML/CFT policies, procedures, and internal controls in line with regulatory requirements.</p>
<p>Conduct AML/CFT risk assessments, including periodic self-assessments and product/service risk reviews.</p>
<p>Monitor international AML/CFT regulations, sanctions, and emerging financial crime trends.</p>
<p>Coordinate with branches, subsidiaries, and overseas operations to ensure compliance with AML/CFT regulations.</p>
<p>Maintain confidential investigation files, regulatory documentation, and case records.</p>
<p>Deliver AML/CFT and KYC training and awareness programs to bank employees.</p>
<p>Support Business Continuity Planning (BCP) and participate in emergency response activities.</p>
<h4>Requirements</h4>
<p>Bachelor's degree in Business Administration or a related field.</p>
<p>Minimum of 5 years of professional experience, including at least 3 years in Anti-Money Laundering (AML) activities.</p>
<p>Holder of professional certifications in Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT), with a minimum requirement of the Certified Anti-Money Laundering Specialist (CAMS) certification.</p>
<p>Excellent command of the English language, both written and spoken.</p>
<p>Proficient in computer applications and the use of relevant banking systems.</p>
<p>Strong supervisory and managerial skills.</p>
<p>Ability to motivate others and work effectively within a team environment.</p>
<p>Thorough knowledge of the policies, procedures, and regulatory requirements governing the function, including internal and external updates.</p>
<p>Comprehensive knowledge of the bank's products and services.</p>
<p>Strong analytical skills with a high level of accuracy and attention to detail.</p>
<p>Strong planning and organizational skills.</p>
<p>Excellent communication and interpersonal skills.</p>
<p>Ability to work effectively under pressure.</p></p><p></p>