Operation Manager Jobs in Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the Front Office Manager, the Guest Relation Agent is primarily responsible for ensuring we provide the highest level of guest service to all our guests. The Guest Service Agent will greet arriving guests, settle their accounts, and offer assistance throughout the duration of their stay. Demonstrates that all Front Office Standard Operating policies and procedures are performed in all interactions. Provides a warm welcome and assists guests according to Fairmont Hotels &amp; Resorts Brand standards. Remains observant and responds to each guest who approaches the Reception/Front Desk. Is an ambassador of Fairmont Hotels &amp; Resorts by providing an excellent first impression. Maintains a perpetual presence on the Reception/Front Desk throughout the hours of the shift. Greets all guests courteously, using the guest s name whenever possible. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Adheres to and promotes the Company s health and safety policies to ensure a safe work environment and knowledgeable all safety and emergency procedures. Assist with other responsibilities and duties in the absence of a team member or other tasks assigned by the manager. Follows all policies and procedures ascertained by the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proficient in the English language (verbal &amp; written), second language is an asset. Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Must be flexible in terms of working hours. A hospitality diploma is an asset. Knowledge of computerized Front Office systems required with emphasis in Micros-Fidelio based programs and Windows, MS Office Suite an asset. Prior experience in customer service an asset. Must have the ability to handle cash effectively and accurately.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Factory Manager / FMCG <ul> <li><span>Posting Date</span>: 11/06/2026</li> <li><span>Ref</span>: E9884</li> <li><span>Position</span>: Factory Manager / FMCG</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Manufacturing FMCG </li> <li><span>Years of Experience</span> 10+ Years</li> <li> </li><li><span>Qualification</span>: Engineering, Food Engineering, Industrial Engineering, or a related technical discipline</li> <li><span>Salary</span>: Up to 3,000 JDs</li> <li><span>Workdays</span>: 5 Working Days</li> <li> </li><li><span>Description</span>: ►Responsibilities<br> •Lead end-to-end factory operations including production, planning, quality control, and maintenance to ensure safe, efficient, and cost-effective manufacturing.<br> •Develop and execute production plans aligned with business targets, demand forecasts, and resource availability.<br> •Ensure full compliance with food safety and quality standards, including ISO, HACCP, and GMP, across all manufacturing activities.<br> •Manage factory budgets, control operational costs, and drive productivity improvements through effective resource utilization.<br> •Lead, coach, and develop multidisciplinary teams across production, QC, engineering, and maintenance in a labor-intensive manufacturing environment.<br> •Drive continuous improvement initiatives to enhance process efficiency, reduce waste, and improve product consistency and yield.<br> •Monitor KPIs, analyze operational and quality performance, and report actionable insights and improvement plans to senior management.<br> ►Qualifications<br> •Bachelor’s degree in Engineering, Food Engineering, Industrial Engineering, or a related technical discipline.<br> •10+ years of progressive experience in food manufacturing operations, with strong exposure to dairy, bakery, beverage, or similar people-driven production environments.<br> •Proven experience managing production, planning, quality, and maintenance functions within a factory of 100+ employees.<br> •Strong hands-on knowledge of food safety systems, quality standards, and regulatory compliance in F&amp;B manufacturing.<br> •Demonstrated ability to lead large teams, manage performance, and build a disciplined, high-accountability factory culture.<br> •Solid financial and operational acumen with experience in budgeting, cost control, and operational efficiency improvement.<br> •Strong leadership, communication, and problem-solving skills with the ability to operate effectively in a fast-paced production environment. <br> More<br> </li> </ul> <br> <br> </div>

<p><b>JOB SUMMARY&nbsp;</b></p><p><br></p><p>Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.</p><p><br></p><p><b><br></b></p><p><b>CORE WORK ACTIVITIES&nbsp;</b></p><p><br></p><p>Supporting Developing &amp; Executing Sales Strategies Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members. Managing Sales Activities Monitors all day to day activities of direct reports. Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Analyzing &amp; Reporting on Sales and Financial Data Analyzes market information by using sales systems and implements strategy to achieve property s financial room and catering goals. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement. Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Executes and supports the company s Customer Service Standards and property s Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of the property s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers. Managing and Conducting Human Resource Activities Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Utilizes all available on the job training tools for employees.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>Job Description Responsibilities</b>: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p><ul><li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li><li>Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li><li>Assist guests with check-in, check-out, and general hotel inquiries.</li><li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li><li>Coordinate with other hotel departments to ensure seamless guest experiences.</li><li>Conduct daily guest engagement activities and follow up on guest feedback.</li><li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li><li>Maintain accurate guest profiles and update relevant information in the hotel system.</li><li>Promote hotel facilities, services, and special offers to guests.</li><li>Monitor guest satisfaction levels and contribute to improving service quality.</li><li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling).</li><li>Support the Front Office team during peak operational periods when required.</li><li>Ensure compliance with hotel policies, procedures, and brand standards.</li><li>Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li><li>Meet the required daily quota for Guest courtesy calls as established by management.</li><li>Conducts show around of the hotel when requested.</li><li>Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions.</li><li>Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li><li>Follows Hotel s telephone etiquette standards.</li><li>Enrollment of new loyalty members and updates certificate maintenance when applicable.</li><li>Drives Rate and RevPAR through up-selling room brand.</li><li>Follow departmental policies and procedures.</li><li>Follow all safety and sanitation policies.</li><li>Other duties as assigned.</li></ul><p><b>Qualifications </b>Qualifications: Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Front Office, Guest Relations or Hospitality Operations preferred. Excellent communication and interpersonal skills. Strong guests service and problem-solving abilities. Professional appearance and positive attitude. Ability to work under pressure and handle multiple tasks effectively. Strong organizational and time management skills. Proficient in the English language (verbal &amp; written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Knowledge of computerized Front Office systems required. Must have the ability to handle cash effectively and accurately.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Front Office, Guest Relations or Hospitality Operations preferred. Excellent communication and interpersonal skills. Strong guests service and problem-solving abilities. Professional appearance and positive attitude. Ability to work under pressure and handle multiple tasks effectively. Strong organizational and time management skills. Proficient in the English language (verbal &amp; written). Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective. Knowledge of computerized Front Office systems required. Must have the ability to handle cash effectively and accurately.</p><p>Physical Requirements: Ability to stand and walk for extended periods. Flexible to work shifts, weekends, and public holidays as required by hotel operations.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Org. Setting and Reporting UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The incumbent reports to the Manager People Analytics, Payroll and Systems. The incumbent provides direct and/or technical supervision to professional and/or general services staff members and/or other personnel.</p><p>Responsibilities - Leads and oversees the end-to-end management of Agency-wide payroll operations and associated activities across all payroll areas, including Area Staff, International Staff, Limited Duration Contracts, Daily Paid, Consultants, off-cycle payrolls, Provident Fund withdrawals, payroll posting activities, bank files, and payroll-related financial reporting, ensuring accuracy, compliance, timeliness, and operational continuity. - Leads design, enhancement, automation, and continuous improvement of payroll and related systems, while managing and coordinating process automation initiatives, and enterprise HR digital transformation projects. Ensures alignment with organizational operational requirements, digital transformation objectives, audit standards, and evolving business needs, including integration and interoperability across SAP (REACH), E-Service Portal, ETM, BVU automation initiatives, and other HR platforms agency-wide. - Leads the planning, analysis, testing, quality assurance, user acceptance testing (UAT), implementation, and post-deployment monitoring of Change Requests (CRs), system upgrades, automation initiatives, and new HR/payroll functionalities. - Serves as the focal point between Human Resources, Finance, DITID, and Field Offices on payroll and related systems matter to ensure effective coordination, timely issue resolution, successful implementation of system enhancements, and smooth operational delivery. - Identifies payroll anomalies by reviewing transactions, resolves system and operational issues, and implements corrective and preventive enhancement measures to ensure integrity, accuracy, reconciliation, validation, auditability of payroll and HR data. - Leads and oversees the development and implementation of standardized HR process management frameworks and automated workflows, including payroll business processes, system functionalities, workflows, reports, inquiries, and operational controls, in collaboration with Finance, DITID, and HR stakeholders to improve efficiency, governance, transparency, compliance, and payroll services delivery while reducing manual interventions and operational risks. - Leads Agency-wide payroll-related reporting activities, including operational, analytical, statistical, audit, and management reports, ensuring high standards of data quality, consistency, and timely delivery to support strategic and operational decision-making. - Maintains Standard Operating Procedures, process documentation, system blueprints, operational guidelines, and user manuals updated and aligned with implemented processes and system functionality. - Performs other duties as may be assigned by the supervisor.</p><p>Competencies UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. - Applying Technical Expertise. - Adapting and Responding to Change. - Coping with Pressure and Setbacks. - Managing Complexity and Change. - Delivering Results</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Advanced university degree (Master s or equivalent) from an accredited educational institution in management information systems, accounting, business administration, computer science or a related field.</p><h2>Job - Specific Qualification</h2><p>Not available.</p><h2>Work Experience</h2><p>An advanced university degree (Master s or equivalent) from an accredited educational institution in management information systems, accounting, business administration, computer science or a related field is required. At least seven years of progressively responsible experience in HR operations, payroll management, HR/payroll systems development, process automation, business process improvement, workflow automation, Business process improvement is required.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required.</p><p></p></section>

<p><h4>Position summary</h4> <p>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p><h4>Position summary</h4> <p>Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars and monitoring online conversations. Participate in online conversations to build brand visibility, customer satisfaction, and marketing/ecommerce support. Establish a positive online presence for the hotel(s) by integrating property-specific and brand messaging in a compelling and valuable way for participants. Provide measurement of the impact of online presence to the hotel’s overall business.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>JOB SUMMARY </b>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p>CORE WORK ACTIVITIES Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees.</p><p>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p><p>Additional Responsibilities</p><p>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Opportunity</p><p>At EY, we re all in when it comes to shaping your future with confidence. As a Proposal &amp; Pursuit Senior Consulant/Manager, you will serve as a strategic partner to pursuit teams providing industry and account insights, accessing relevant intelligence and reusable assets, shaping EY s value proposition, and developing client aligned win strategies. Your role empowers teams to deliver competitive, insight rich proposals that drive wins and support business growth.</p><p>Key Responsibilities</p><p>In this role, you will help engagement teams transform ideas into compelling, client ready proposals, supporting pursuits from early shaping through final submission. This includes content development, storyline creation, document structuring, and ensuring high quality formatting and design.</p><ul><li>Understand pursuit goals, required support, timelines, and expected deliverables.</li><li>Support engagement teams throughout the entire proposal lifecycle from initial shaping to final submission.</li><li>Translate stakeholder input into clear, well structured content.</li><li>Summarize and translate RFPs or RFQs into English to enable quick decision making by senior stakeholders.</li><li>Draft key proposal sections such as executive summaries, value propositions, and perspectives.</li><li>Ensure content accuracy, consistency, and alignment with client requirements.</li><li>Conduct quality checks to identify gaps or inconsistencies.</li><li>Format proposals, create visuals, and apply best practices in layout and visual storytelling.</li><li>Ensure all materials comply with EY branding, standards, and themes.</li><li>Manage version control throughout the proposal process.</li><li>Contribute to building reusable content, templates, and knowledge assets to support future pursuits.</li><li>Develop clear perspectives and solution ideas that demonstrate EY s understanding of the client s needs.</li><li>Curate and adapt supporting materials and provide feedback to improve proposal quality and win probability.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Bachelor s degree in engineering, Business, Economics, Computer Science, or related fields Masters in a relevant business discipline is preferred but not essential.</p><p>Experience: 2+ years of relevant professional experience for Senior Consultant / Assistant Manager. 6+ years of relevant professional experience for Manager</p><p>Skills</p><ul><li>Experience in content generation, consulting support, and proposal management</li><li>Experience in consulting professional services or large corporates in preferred</li><li>Strong writing, editing and storytelling experience</li><li>Strong eye for design and attention to details</li><li>Familiarity in design tools etc.</li><li>Exposure to key business domains, among which are transformation programs, performance improvement, and project management, enabling contextual understanding and project/client needs.</li></ul><p>Communication &amp; Language Skills</p><ul><li>Excellent written communication skills (in both English &amp; Arabic).</li><li>Strong oral communication and storytelling skills.</li></ul><p>Visual &amp; Presentation Design</p><ul><li>Strong visual design skills (in PowerPoint).</li></ul><p>Work Environment</p><ul><li>This role is a support staff position, based in Beirut, Lebanon (with flexible remote work options). No travel required.</li><li>High-performance team culture fostering continuous learning and development.</li></ul><p>What We Look For</p><p>We seek highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. As an effective communicator, you ll be a confident team player who collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><p>What We Offer You</p><p>At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodation you may need.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities</b>: The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty. Welcome guests upon arrival and provide a warm, professional, and personalized experience. Maintains the highest standard of professionalism, ethics and attitude towards guests and colleagues. Assist guests with check-in, check-out, and general hotel inquiries. Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution. Coordinate with other hotel departments to ensure seamless guest experiences. Conduct daily guest engagement activities and follow up on guest feedback. Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made. Maintain accurate guest profiles and update relevant information in the hotel system. Promote hotel facilities, services, and special offers to guests. Monitor guest satisfaction levels and contribute to improving service quality. Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager- allocation of rooms, Housekeeping- amenities and special preferences, Room Service- amenities, and Concierge/Bell Service- luggage handling). Support the Front Office team during peak operational periods when required. Ensure compliance with hotel policies, procedures, and brand standards. Ensure daily Guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports. Meet the required daily quota for Guest courtesy calls as established by management. Conducts show around of the hotel when requested. Maintain a complete knowledge of: Hotels features/services, hours of operation. Hotels restaurant and menu price range. Hotels room types, numbers, names, amenities and location. All the Repeat Guest/ Special Guest programs and packages. All room rates, special packages and promotions. Co-ordinates and assists with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests. Follows Hotel s telephone etiquette standards. Enrollment of new loyalty members and updates certificate maintenance when applicable. Drives Rate and RevPAR through up-selling room brand. Follow departmental policies and procedures. Follow all safety and sanitation policies. Other duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications:</h2><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</p><p>Excellent communication and interpersonal skills.</p><p>Strong guests service and problem-solving abilities.</p><p>Professional appearance and positive attitude.</p><p>Ability to work under pressure and handle multiple tasks effectively.</p><p>Strong organizational and time management skills.</p><p>Proficient in the English language (verbal &amp; written).</p><p>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective.</p><p>Knowledge of computerized Front Office systems required.</p><p>Must have the ability to handle cash effectively and accurately.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Marketing specialist in a leading talent, learning, and consulting ecosystem operating across the MENA region.<br> As we grow our presence and pipeline across Jordan, Saudi Arabia, and beyond, we are looking for a Marketing Specialist to drive inbound lead generation through compelling content that speaks to our target audiences, HR leaders, L&amp;D decision-makers, government entities, CEOs and corporate executives.<br> Key Responsibilities Develop and execute a content-led lead generation strategy aligned with the company’s 3Cs framework and service lines Build and manage a consistent content calendar across LinkedIn, Instagram, and the company website, targeting HR, L&amp;D, and organizational development audiences in Jordan and the Gulf Produce or commission content that positions the company as a thought leader — articles, insights, case study narratives, explainer posts, short videos, and campaign assets Design and run paid campaigns (Meta Ads, LinkedIn Ads, Google Ads) optimised for lead capture among corporate and government decision-makers Create and manage landing pages, lead magnets, and inbound funnels aligned to specific service lines (capability programs, talent deployment, culture activation) Develop email nurture sequences targeting prospects at different stages of the buyer journey Translate client case studies into content that demonstrates real impact and builds trust (where applicable) Monitor and report on key metrics: qualified leads generated, cost per lead, content engagement, conversion rates Work closely with the business development team to ensure marketing-qualified leads are handed over with appropriate context Manage external designers or content creators as needed 5+ years of experience in B2B digital marketing with a strong emphasis on content-driven lead generation Experience marketing consulting, training, L&amp;D, or professional services; understanding the long sales cycle and trust-based buying journey in these sectors is essential Strong written communication in English; Arabic proficiency is a significant advantage given the bilingual nature of the company’s delivery Hands-on proficiency with LinkedIn Campaign Manager and Meta Ads Manager; Google Ads experience is a plus Familiarity with CRM and marketing automation tools (HubSpot preferred) Ability to translate complex service offerings into clear, engaging content that resonates with senior decision-makers Google Analytics (GA4) certification and/or Meta Digital Marketing certification is preferred Understanding of the MENA business landscape, particularly Jordan and Saudi Arabia Preferred Prior exposure to government, healthcare, or international development sectors (primary client verticals) Graphic design capability (Canva or Adobe Suite).<br></span> </div>

<p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Fitness Equipment</p> <p>Any certification or training required by local and state agencies.</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.</p> <p> </p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p> </p> <p>REQUIRED QUALIFICATIONS</p> <p>License or Certification: CPR Certification</p> <p>First Aid Certification</p> <p>Fitness Equipment</p> <p>Any certification or training required by local and state agencies.</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATIONS</h2><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li></ul><h2>REQUIRED QUALIFICATIONS</h2><ul><li>License or Certification: CPR Certification</li><li>First Aid Certification</li><li>Fitness Equipment</li><li>Any certification or training required by local and state agencies.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Chain Reaction is an award-winning digital marketing agency based in GCC and Levant.<br> We develop bespoke digital strategies to help our clients achieve their growth goals, bringing together online marketing techniques including Online Advertising, SEO, Content Marketing, Social Media, Influencer Marketing, and more.<br> We are looking for a skilled Senior Social Media Executive to support in the execution of social media strategies by managing content schedules, optimizing content, and ensuring consistency across all platforms.<br> Provide guidance to junior team members and support the creation of engaging and strategic social media content.<br> Joining our team ensures that your opinions matter, providing you with a platform to express yourself.<br> You will experience continuous growth, and learning opportunities, and be empowered to push your limits.<br> We are dedicated to fostering a positive environment that prioritizes your well-being and health.<br> Collaborate with a strong and supportive team that is committed to motivating you both in your personal and professional journey.<br> Lead content ideation and development of content plans, collaborating with the Social Media Manager.<br> Oversee the creation and finalization of monthly editorial calendars, ensuring strategic alignment and visual accuracy.<br> Develop and manage content lineups, detailing titles, formats, captions, and publication dates.<br> Plan, schedule, and post content across social media platforms, ensuring timely and consistent delivery.<br> Manage community interactions, addressing engagements, and ensuring a positive online presence.<br> Create and analyze monthly social media performance reports, providing insights and recommendations.<br> Maintain trackers for monthly deliverables and manage day-to-day tasks to support the social media team.<br> Stay updated with social media trends, especially on emerging platforms like TikTok, and incorporate them into content strategies.<br> Assist the video production team with shoot setups, styling, and props, ensuring alignment with social media strategies.<br> Qualifications: Bachelor’s degree in Marketing, Mass Communication, or a related field.<br> 3-5 years of agency experience in social media management, with a focus on content creation and strategy.<br> Excellent written and verbal communication skills.<br> Advanced proficiency with social media platforms (e.<br>g., TikTok, Instagram, Facebook) Experience with social media management and scheduling tools Strong ability to create, schedule, and optimize content Experience in performance reporting, data extraction, and analysis Familiarity with basic video production and editing</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>