Operation Manager Jobs in Jordan
3108 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: Technical, Trade, or Vocational School Degree.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p><b>REQUIRED QUALIFICATIONS</b></p>
<p>License or Certification: State or Regional Massage License</p></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education<strong>: </strong>High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience<strong>: </strong>At least 1 year of related work experience.</p>
<p>Supervisory Experience<strong>:</strong> No supervisory experience.</p>
<p>License or Certification: None</p></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates </span></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED CERTIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Any certification or training required by local and state agencies.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.<br>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation and Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>AVSI Foundation - ETS , an NGO created in 1972, carries out cooperation projects for development, with a particular emphasis on education. AVSI Foundation has been operating in Jordan since 2006 and contributed in supporting the most vulnerable local communities, Palestinian, Iraqi and Syrian refugees through providing projects and activities that focus on social protection, health and psycho-social assistance, education, vocational training and job placement and income-generating activities. RISE: Revitalizing Initiatives for Sustainable Empowerment in Cultural Heritage is a two-year project funded by the European Union. The project aims to improve the livelihoods of women, youth, and vulnerable groups in Makawer and Rihab, while preserving and promoting initiatives in tangible and intangible cultural heritage, strengthening local capacities for sustainable tourism, cultural heritage enhancement and entrepreneurship. The Field Officer in Makawe r will be responsible of coordinating the implementation of the activities in the targeted area. Given the limited presence of humanitarian and development actors in the target area, the Field Officer is expected to play a key role in adapting project approaches to the local context, strenghtening community engagement, and supporting local stakeholders in understanding and engaging with project methodologies. This position is based in Makawer, the main project implementation site. Preference will be given to candidates residing in the area or those able to ensure a reliable daily commute to the project location. Duty Station: Makawer Starting Date: August 2026 Period: 12 months Language: Arabic Reporting to: AVSI Project Manager for RISE Project Main tasks and responsibilities:</p><ul><li>Act as AVSI s focal point in the area, maintaining regular communication with local authorities, associations, and community stakeholders, lead stakeholders mapping and engagement strategy in the area and build and maintain strategic relationships with local authorities and community leaders;</li><li>Coordinate closely with AVSI s partner FPEC in the implementation of the project activities, selection of beneficiaries and ensuring good project implementation practices are being followed;</li><li>Develop and follow weekly/monthly activity plans for the project, with keeping track of work plan in coordination with and reporting to Project Manager to ensure that the activities are executed as per the shared calendar;</li><li>Coordinate the implementation of project activities in the area, working closely with project staff, partners, and local authorities to ensure timely, quality delivery;</li><li>Identify, analyze and proactively mitigate operational risks and bottlenecks while proposing solutions and corrective actions to the Project Manager;</li><li>Support and supervision of the youth contracted for the mapping, collection of tangible and intangible cultural heritage data and digitalization initiatives, ensuring the accuracy of the data collected;</li><li>Support the selection and follow-up of trainees, coordinate all logistics for trainings (hospitality, catering, digital skills, business, language, etc.), and monitor attendance and results (to be reported to MEAL dept. and the PM);</li><li>Support the Implementing Partner in identifying and assisting MSMEs, home-based businesses, and local associations to join project activities, coordinate with AVSI Logistics Department and the PM the delivery of equipment, in-kind support, and business capacity building, and follow up on specific interventions;</li><li>Monitor progress of supported MSMEs and assess sustainability of initiatives, while providing support in market linkages;</li><li>Organize community meetings and outreach sessions, ensure transparent communication with beneficiaries, and collect essential visibility materials such as photos and success stories;</li><li>Support procurement and logistics for trainings, workshops, and field activities, and maintain accurate records, inventories, attendance lists;</li><li>Collaborate closely with the MEAL department to ensure accurate reporting of the project activities and be actively involved in the collection of information and data related to the project reporting, assessments</li><li>Coordinating with MEAL Department on the use of tools for the monitoring and evaluation of project's activities in the field;</li><li>Ensure all activities comply with AVSI s safeguarding, protection, and inclusion standards, and support evaluations and learning processes to strengthen project quality;</li><li>Write relevant reports (such as Activity Reports) and submit it to the PM in a timely and qualitative way.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven experience in coordinating field-based activities, community work, or local initiatives (NGO experience is an asset);</li><li>Bachelor Degree in relevant subject (Cultural Heritage, Social Work, Development or Humanitarian Studies, etc.);</li><li>Excellent oral and written communication skills in Arabic;</li><li>Strong organizational and team working skills;</li><li>Leadership.</li><li>Experience working with governmental entities, local communities, youth groups or grassroots initiatives;</li><li>Experience in supervising, coordinating, and monitoring field activities and staff;</li><li>Strong reporting and communication skills, with the ability to mobilize and engage stakeholders effectively;</li><li>Excellent oral and written communication skills in English is an asset;</li><li>Strong willingness and ability to learn and adapt to NGO systems and procedures;</li><li>Ability to work under pressure and operate independently when needed;</li><li>Flexible team player with strong interpersonal skills;</li><li>Proficiency in MS Office programs, including Excel, Word, and PowerPoint and basic data collection tools.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>ROLE PURPOS</b>E</p><p>The Head of Programme and Strategy (HoPS) is a new consolidated senior leadership role that brings together programme implementation, technical quality, and organisational strategy under one unified mandate. The role reports directly to the Country Director and is a standing member of the Country Management Team (CMT). The HoPS assumes full accountability for the effective delivery of all Plan Jordan programmes across all thematic areas and locations both host communities and Azraq Refugee Camp and is the primary custodian of Plan Jordan's programmatic vision, translating the Country Strategy into coherent, evidence-based, gender-transformative programming that delivers lasting impact for children, girls and young people in Jordan. The role operates deliberately across the humanitarian-development nexus, requiring a leader who can hold both dimensions simultaneously without compromising either. The post holder serves as a strategic thought partner to the Country Director, contributing to CMT leadership on organisational direction, programme innovation and evidence-based decision making, and works in close collaboration with the Head of Resources Mobilisation to ensure programme quality and evidence systematically strengthen donor engagement and resource mobilisation.</p><p>Dimensions of the Role</p><ul><li>Reports to the Country Director and is a standing member of the Country Management Team (CMT).</li><li>Directly supervises: SOYEE Programmes manager, Inclusive Education/Protection Programmes manager, Impact and Research Manager, Technical specialists, and Senior International Expert</li><li>Oversees the implementation of the Plan Jordan Country Strategy, ensuring quality, evidence-based and rights-grounded delivery across all thematic areas.</li><li>Holds a unified mandate across two dimensions: (1) programme implementation and leadership; (2) technical quality, sector strategy and programme design; where as advocacy, influencing and strategic positioning is encompassed throughout.</li><li>Ensures effective and efficient use of organisational resources, adherence to all relevant Plan policies and procedures and local laws across the full programme portfolio.</li><li>Provides technical oversight across Plan Jordan's thematic sectors: Inclusive Quality Education (IQE), SOYEE (Skills, Opportunities and Youth Economic Empowerment), Child Protection and GBV, Psychosocial Support, and Gender.</li><li>Acts as the senior representative for Plan International Jordan at governorate, national, and where relevant, international levels.</li><li>Works in close collaboration with the Head of Resources Mobilisation, the P&C Manager, the Head of Support Services, and the PMU to ensure integrated, cross-functional delivery.</li></ul><p>Accountabilities</p><ol><li>Strategic Planning and Country Strategy Implementation<ul><li>Lead and support the annual planning process for the full programme portfolio, ensuring alignment with the Plan Jordan Country Strategy and Plan International's global strategies and campaigns.</li><li>Work closely with all Country Office departments to ensure project budgets are developed and implemented in tandem with the country approved budget and relevant financial policies.</li><li>Ensure that all funded projects are implemented to a consistent high standard, on time, within approved budgets and in line with approved log frames.</li><li>Review and ensure alignment of programme priorities, strategies and plans with the Country Strategy and the broader Plan International frameworks.</li></ul></li><li><ul><li><br></li></ul></li></ol><p><b>Technical expertise, skills and knowledge</b></p><p>Essential</p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li></ul><p><b>Desirable</b></p><ul><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p>Plan International s Values in Practice</p><p>We are open and accountable</p><ul><li>Promotes a culture of openness and transparency, including with sponsors and donors.</li><li>Holds self and others accountable to achieve the highest standards of integrity.</li><li>Consistent and fair in the treatment of people.</li><li>Open about mistakes and keen to learn from them.</li><li>Accountable for ensuring we are a safe organisation for all children, girls & young people</li></ul><p>We strive for lasting impact</p><ul><li>Articulates a clear purpose for staff and sets high expectations.</li><li>Creates a climate of continuous improvement, open to challenge and new ideas.</li><li>Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.</li><li>Evidence-based and evaluates effectiveness.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>A minimum of 10 years of progressively responsible professional experience in development and/or humanitarian programming, with at least 5 years at senior management level in an NGO or INGO environment.</li><li>Proven track record in both programme implementation leadership and technical quality management across at least two of the following sectors: child protection, education, GBV, youth economic empowerment, gender, psychosocial support.</li><li>In-depth and strategic understanding of integrated development issues and critical analysis of child poverty.</li><li>High-level knowledge of strategic planning processes and theories of child-rights programming.</li><li>Demonstrated understanding of and commitment to children's issues in Jordan and the region.</li><li>Proven understanding of gender-in-development concepts and the promotion of girls' rights in the context of international conventions (CRC, CEDAW) and the SDGs.</li><li>Strong experience in proposal development, programme design, and donor engagement across multiple funding mechanisms.</li><li>Demonstrated ability to network and liaise with UN bodies, coordination mechanisms, government authorities, and donors.</li><li>Excellent skills in project design, time management and problem-solving.</li><li>Proven skills in developing and managing effective, motivated and diverse teams.</li><li>Excellent English and Arabic language skills, both written and spoken.</li><li>A Master's degree in Social Sciences, Development Studies, International Relations, or a related field.</li><li>Knowledge of the national policy and legislative landscape related to education, child protection, gender, and youth in Jordan.</li><li>Experience in programming related to child labour, child marriage, girls' rights, SRHR, and ECCD.</li><li>Familiarity with Plan International's programme quality frameworks and global campaigns.</li><li>Experience working in camp or refugee settings.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</span> </div>
<p>We are seeking an experienced Field Coordinator to coordinate the field-level implementation of the AMAL project s enterprise support component, and in particular the online legal, technical and administrative-financial accompaniment program for MSMEs in Amman, Zarqa and Karak. The Field Coordinator will also act as the line manager of ICU s field staff, ensuring coherent and quality implementation across the three governorates.</p><p>Key Responsibilities and Duties</p><ul><li>Coordinate the preparation, implementation and reporting of the online accompaniment program providing legal, technical and administrative-financial support to the selected MSMEs in the three governorates.</li><li>Supervise and support ICU field staff, including Case Managers and Enterprise Outreach and Liaison Officers, ensuring quality and consistency of field activities.</li><li>Liaise with service providers, experts and partners involved in the accompaniment program, monitoring the quality of the services delivered.</li><li>Maintain relationships with local stakeholders, authorities, business associations and partner organizations (SCJ, Athar) at field level.</li><li>Monitor enterprises participation in the program, ensuring that attendance conditions linked to grant tranches are tracked and documented.</li><li>Monitor activity progress against the work plan, identify bottlenecks and risks, and propose corrective measures to the Project Manager.</li><li>Contribute to the verification of activity documentation and means of verification for donor reporting.</li><li>Organize and document field visits, coordination meetings and activity-level reviews.</li><li>Ensure compliance with AICS requirements, ICU procedures and visibility guidelines in field operations.</li><li>Apply and promote ICU s safeguarding, protection, gender and do-no-harm principles across field activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s or Master s degree in Business, Economics, Social Sciences, Project Management or a related field.</li><li>At least 4 years of proven experience in field coordination of development or humanitarian projects, preferably involving private sector development or MSME support.</li><li>Demonstrated experience supervising field teams.</li><li>Strong organizational, liaison and problem-solving skills.</li><li>Experience with EU/AICS-funded projects and donor compliance is an advantage.</li><li>Ability to travel frequently within Amman, Zarqa and Karak governorates.</li><li>Fluency in Arabic and proficiency in English</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Jordan Kuwait Bank is seeking an experienced driven banking professionals to join its Private Banking team as a <strong>Private Banking Relationship Manager / Senior Private Banking Relationship Manager</strong>.</span></p><br> <p><span>This role is responsible for developing and managing a high-value portfolio of High-Net-Worth (HNW) clients, building trusted and long-term relationships, and delivering tailored financial solutions that address clients’ evolving financial and wealth management needs. This role will also contribute to the growth of the Private Banking business through strategic client acquisition, portfolio development, and the identification of new business opportunities.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br> <ul>
<li><span>Develop, manage, and grow a portfolio of HNW clients while delivering a distinctive Private Banking experience.</span></li>
<li><span>Acquire new clients and strengthen existing relationships to drive sustainable portfolio growth and profitability.</span></li>
<li><span>Assess clients’ financial needs and provide tailored banking, credit, investment, and wealth-related solutions in collaboration with relevant business and product teams.</span></li>
<li><span>Identify opportunities to deepen client relationships and maximize the value of the overall relationship.</span></li>
<li><span>Maintain strong knowledge of financial markets, banking products, and emerging client needs.</span></li>
<li><span>Monitor portfolio performance and proactively manage client relationships against agreed business objectives.</span></li>
<li><span>Maintain the highest standards of professionalism, confidentiality, and client service.</span></li>
<li><span>Ensure full adherence to KYC, AML, regulatory requirements, and the Bank’s internal policies and risk framework.</span></li>
</ul> <p><strong><span>Qualifications & Experience:</span></strong></p><br> <ul>
<li><span>Bachelor’s degree in finance, Banking, Business Administration, Economics, or a related field.</span></li>
<li><span>Relevant experience within Private Banking, Wealth Management, Elite/Priority Banking, or HNW Relationship Management.</span></li>
<li><span>Proven track record in client acquisition, portfolio growth, and relationship management.</span></li>
<li><span>Strong understanding of banking products, credit solutions, investments, and financial markets.</span></li>
<li><span>Strong commercial acumen and business development capabilities.</span></li>
<li><span>Excellent relationship-building, communication, negotiation, and networking skills.</span></li>
<li><span>High level of professionalism, integrity, discretion, and client orientation.</span></li>
</ul> <p>We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, national origin, or disability status, and we work together to promote a safe and healthy working environment.</p><br>
</div>
<p>As an Associate Publishing Manager at Tamatem, you will own the publishing strategy and execution for a live title or support an existing manager. This role sits at the intersection of marketing, community, and product, ensuring our games resonate with players, reach the right audiences, and achieve strong commercial performance. You will take responsibility for day-to-day publishing operations, GTM planning, and player engagement, working cross-functionally to ensure campaigns, liveops, and content align with both player needs and company goals.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Game Launch & GTM</strong> Drive go-to-market strategies for assigned titles, ensuring campaigns are localized, creative, and aligned with target player groups.</li><li><strong>Publishing Operations</strong> Own day-to-day publishing execution (liveops calendars, event launches, campaign tracking). Collaborate with external product managers or developers to ensure publishing plans complement in-game features and updates.</li><li><strong>Community & Player Insights</strong> Work with community managers to engage players and gather, structure and surfacing player feedback. Translate player insights into actionable publishing strategies.</li><li><strong>Market & Commercial Awareness</strong> Monitor competitor launches and market trends in the MENA region. Benchmarking features, pricing, and market trends. Support revenue optimization through pricing, promotions, and offer design.</li><li><strong>Cross-Functional Collaboration</strong> Align with UA, creative, localization, and product teams to deliver cohesive campaigns. Act as a point of contact between internal teams and external partners (where applicable).</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 5 years of experience in game publishing, product marketing, or related roles.</li><li>Experience executing marketing or publishing campaigns for digital products, preferably mobile games.</li><li>Strong understanding of player behavior, market trends, and community dynamics in MENA.</li><li>Solid project management skills: ability to coordinate across multiple stakeholders and deliver on deadlines.</li><li>Someone who gets things done.</li><li>Bilingual in Arabic and English.</li></ul><p><strong>Core Competencies</strong></p><ul><li>Owns features or publishing areas within a product.</li><li>Collaborates across teams to shape publishing strategy and create marketing plans.</li><li>Analytical mindset; ability to track KPIs and adjust strategies based on data.</li><li>Takes initiative in driving GTM execution with measurable impact.</li><li>Builds solid understanding of game market performance and player needs.</li></ul>
<p>Day to day involvement in development of project design tasks assigned by the team leader from early stages of design, through technical design development, to the construction documentation.</p><p>Design Management and Team Leadership:</p><ul><li>Adhere to project deadlines</li><li>Maintain the design quality standards.</li><li>Deliver the project under the guidance of Project Architect (PA), Senior Architect (SA) and/or Design Manager (DM)</li></ul><p><b>Design & Technical Expertise:</b></p><ul><li>Contribute to preparation of project/s concept design preparation including but not limited to: Project Model/s and Graphical presentation Drawings and Reports</li><li>Collaborate with SA or DM on complex design challenges and ensure technical feasibility.</li><li>Develop specific project deliveries while maintaining high quality design and construction documents.</li><li>Adopt creative design and problem solving approach.</li><li>Participate in the design coordination process within Architecture team.</li><li>Develop project BIM Models and design documents (drawings and reports).</li><li>Be informed about the applicable codes requirements and building materials/systems.</li><li>Maintain the models BIM quality level under the guidance of PA/SA/DM with the BIM Coordinator / Manager.</li><li>Accountable for successful project delivery of assigned tasks meeting the targeted deadlines.</li><li>Accountable for maintaining the Quality of assigned tasks.</li><li>Accountable for efficient planning and utilization of project s man hours assigned by team leader.</li></ul><p>Communication and Collaboration:</p><ul><li>Fluency in spoken and written communication</li><li>Active participation in internal meetings and workshops.</li><li>Building strong relationships with other team members.</li><li>Promoting and maintaining collaborative environment in the office</li></ul><p>Department Operations:</p><ul><li>Maintain professional code of conduct in line with the company s ethics.</li><li>Collaborate effectively with other disciplines.</li><li>Participate in Knowledge sharing and skills development.</li><li>Develop ownership approach to assigned design tasks.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s in architecture with good experience.</li><li>Minimum of [2] years of experience in architectural design (Architect Level I).</li><li>Previous training or coop experience in architectural design (Architect).</li><li>Strong understanding of architectural design principles.</li><li>Excellent communication, collaboration, and interpersonal skills.</li><li>Proficient in BIM process, implementation and workflows.</li></ul>
<p><h4>Description</h4>
<p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p>
<p>If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC, working with the biggest regional and international brands such as STC, Amazon, Gucci, and more. UXBERT Labs is part of the Supertech Group, also consisting of Webook, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.</p>
<h4>Job overview:</h4>
<p>We are looking for a Senior Delivery Manager to lead the delivery of complex digital products and software solutions, ensuring timely, high-quality, and on-budget execution. Acting as both project manager and scrum master, you will drive agile methodologies, align stakeholders, and lead cross-functional teams to consistently deliver value each sprint.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Ensure that all projects are delivered on time, within project scope, and within budget.</li>
<li>Define project objectives and delivery roadmaps aligned with business goals.</li>
<li>Lead agile ceremonies (sprint planning, daily scrum, sprint reviews, retrospectives).</li>
<li>Build and maintain strong relationships with clients and stakeholders.</li>
<li>Manage project timelines, track progress (KPIs), and ensure deliverables meet expectations.</li>
<li>Identify project risks, dependencies, and challenges, and drive mitigation plans.</li>
<li>Lead client engagements to clarify requirements and manage expectations.</li>
<li>Monitor team performance, remove blockers (impediments), and foster a high-performing environment.</li>
<li>Drive continuous improvement of agile processes and software delivery practices.</li>
<li>Ensure quality assurance (QA) standards and successful delivery.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, IT, software engineering, or a related field.</li>
<li>5+ years of proven experience in project management and software delivery.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Solid experience with agile methodologies and frameworks and project management tools (like Jira).</li>
<li>Solid organizational skills, including attention to detail and multitasking skills.</li>
<li>Fluent in English and Arabic (written and spoken).</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p>
<p>If yes, then this is the job you’re looking for. UXBERT Labs is one of the best digital and user experience design agencies in the GCC, working with the biggest regional and international brands such as STC, Amazon, Gucci, and more. UXBERT Labs is part of the Supertech Group, also consisting of Webook, Saudi’s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.</p>
<h4>Job overview:</h4>
<p>We are looking for a Senior Delivery Manager to lead the delivery of complex digital products and software solutions, ensuring timely, high-quality, and on-budget execution. Acting as both project manager and scrum master, you will drive agile methodologies, align stakeholders, and lead cross-functional teams to consistently deliver value each sprint.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Ensure that all projects are delivered on time, within project scope, and within budget.</li>
<li>Define project objectives and delivery roadmaps aligned with business goals.</li>
<li>Lead agile ceremonies (sprint planning, daily scrum, sprint reviews, retrospectives).</li>
<li>Build and maintain strong relationships with clients and stakeholders.</li>
<li>Manage project timelines, track progress (KPIs), and ensure deliverables meet expectations.</li>
<li>Identify project risks, dependencies, and challenges, and drive mitigation plans.</li>
<li>Lead client engagements to clarify requirements and manage expectations.</li>
<li>Monitor team performance, remove blockers (impediments), and foster a high-performing environment.</li>
<li>Drive continuous improvement of agile processes and software delivery practices.</li>
<li>Ensure quality assurance (QA) standards and successful delivery.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in computer science, IT, software engineering, or a related field.</li>
<li>5+ years of proven experience in project management and software delivery.</li>
<li>Strong leadership, organizational, and communication skills.</li>
<li>Solid experience with agile methodologies and frameworks and project management tools (like Jira).</li>
<li>Solid organizational skills, including attention to detail and multitasking skills.</li>
<li>Fluent in English and Arabic (written and spoken).</li>
</ul></p><p></p>
<p><h4>Role overview</h4>
<p>As an associate publishing manager at Tamatem, you will own the publishing strategy and execution for a live title or support an existing manager. This role sits at the intersection of marketing, community, and product, ensuring our games resonate with players, reach the right audiences, and achieve strong commercial performance.</p>
<p>You will take responsibility for day-to-day publishing operations, go-to-market planning, and player engagement, working cross-functionally to ensure campaigns, liveops, and content align with both player needs and company goals.</p>
<h4>Key responsibilities</h4>
<li>Game launch & go-to-market</li>
<p>Drive go-to-market strategies for assigned titles, ensuring campaigns are localized, creative, and aligned with target player groups.</p>
<li>Publishing operations</li>
<p>Own day-to-day publishing execution (liveops calendars, event launches, campaign tracking).</p>
<p>Collaborate with external product managers or developers to ensure publishing plans complement in-game features and updates.</p>
<li>Community & player insights</li>
<p>Work with community managers to engage players and gather, structure, and surface player feedback.</p>
<p>Translate player insights into actionable publishing strategies.</p>
<li>Market & commercial awareness</li>
<p>Monitor competitor launches and market trends in the MENA region.</p>
<p>Benchmark features, pricing, and market trends.</p>
<p>Support revenue optimization through pricing, promotions, and offer design.</p>
<li>Cross-functional collaboration</li>
<p>Align with user acquisition, creative, localization, and product teams to deliver cohesive campaigns.</p>
<p>Act as a point of contact between internal teams and external partners where applicable.</p>
<h4>Requirements</h4>
<li>2–4 years of experience in game publishing, product marketing, or related roles.</li>
<li>Experience executing marketing or publishing campaigns for digital products, preferably mobile games.</li>
<li>Strong understanding of player behavior, market trends, and community dynamics in MENA.</li>
<li>Solid project management skills: ability to coordinate across multiple stakeholders and deliver on deadlines. Someone who gets things done.</li>
<li>Bilingual in Arabic and English.</li>
<h4>Core competencies</h4>
<li>Owns features or publishing areas within a product.</li>
<li>Collaborates across teams to shape publishing strategy and create marketing plans.</li>
<li>Analytical mindset; ability to track KPIs and adjust strategies based on data.</li>
<li>Takes initiative in driving go-to-market execution with measurable impact.</li>
<li>Builds solid understanding of game market performance and player needs.</li></p><p></p>
<p><h4>Role overview</h4>
<p>As an associate publishing manager at Tamatem, you will own the publishing strategy and execution for a live title or support an existing manager. This role sits at the intersection of marketing, community, and product, ensuring our games resonate with players, reach the right audiences, and achieve strong commercial performance.</p>
<p>You will take responsibility for day-to-day publishing operations, go-to-market planning, and player engagement, working cross-functionally to ensure campaigns, liveops, and content align with both player needs and company goals.</p>
<h4>Key responsibilities</h4>
<li>Game launch & go-to-market</li>
<p>Drive go-to-market strategies for assigned titles, ensuring campaigns are localized, creative, and aligned with target player groups.</p>
<li>Publishing operations</li>
<p>Own day-to-day publishing execution (liveops calendars, event launches, campaign tracking).</p>
<p>Collaborate with external product managers or developers to ensure publishing plans complement in-game features and updates.</p>
<li>Community & player insights</li>
<p>Work with community managers to engage players and gather, structure, and surface player feedback.</p>
<p>Translate player insights into actionable publishing strategies.</p>
<li>Market & commercial awareness</li>
<p>Monitor competitor launches and market trends in the MENA region.</p>
<p>Benchmark features, pricing, and market trends.</p>
<p>Support revenue optimization through pricing, promotions, and offer design.</p>
<li>Cross-functional collaboration</li>
<p>Align with user acquisition, creative, localization, and product teams to deliver cohesive campaigns.</p>
<p>Act as a point of contact between internal teams and external partners where applicable.</p>
<h4>Requirements</h4>
<li>2–4 years of experience in game publishing, product marketing, or related roles.</li>
<li>Experience executing marketing or publishing campaigns for digital products, preferably mobile games.</li>
<li>Strong understanding of player behavior, market trends, and community dynamics in MENA.</li>
<li>Solid project management skills: ability to coordinate across multiple stakeholders and deliver on deadlines. Someone who gets things done.</li>
<li>Bilingual in Arabic and English.</li>
<h4>Core competencies</h4>
<li>Owns features or publishing areas within a product.</li>
<li>Collaborates across teams to shape publishing strategy and create marketing plans.</li>
<li>Analytical mindset; ability to track KPIs and adjust strategies based on data.</li>
<li>Takes initiative in driving go-to-market execution with measurable impact.</li>
<li>Builds solid understanding of game market performance and player needs.</li></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Wash, mop, and clean the pool deck. Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Obtain, fold, and stack towels according to company procedures.</p>
<p> </p>
<p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p> </p>
<p>REQUIRED CERTIFICATIONS</p>
<p>License or Certification: CPR Certification</p>
<p>First Aid Certification</p>
<p>Fitness Equipment</p>
<p>Any certification or training required by local and state agencies.</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Accounting Specialist role is based in Jordan and reports to the Accounting Manager and will be responsible for supporting the day-to-day financial operations of the company, ensuring accuracy, compliance, and efficiency in accounting processes. They play a crucial role in maintaining financial records, processing invoices, reconciling accounts, and supporting the Accounting team in various financial and reporting activities to facilitate effective financial management and decision-making.</p><p>What You'll Do</p><ul><li>Process accounts payable and accounts receivable transactions accurately and efficiently.</li><li>Reconcile bank statements and general ledger accounts on a regular basis.</li><li>Assist in preparing financial reports, including balance sheets, income statements, and cash flow statements.</li><li>Support month-end and year-end closing procedures.</li><li>Perform data entry and maintain accurate records of financial transactions.</li><li>Collaborate with other departments to resolve accounting discrepancies and ensure compliance with company policies and procedures.</li><li>Provide support during audits by preparing necessary documentation and responding to auditor inquiries.</li><li>Adhere to the quality standards and safety procedures as per the company guidelines and local regulations.</li><li>Take appropriate actions in relation to any hazards and work related issues, and escalate as needed, in order to ensure prompt and effective resolution.</li><li>Perform other job-related tasks as assigned by the line manager, in order to ensure the fulfillment of organizational objectives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Accounting or a related field.</li><li>4 6 years of experience in accounting, with exposure to core accounting operations and financial reporting.</li><li>Strong proficiency in Microsoft Excel, including advanced data analysis and reporting functions.</li><li>Solid understanding of tax regulations and compliance requirements.</li><li>Experience working with accounting systems and ERP platforms.</li><li>Strong knowledge of accounting principles and financial controls.</li><li>Familiarity with IFRS standards is preferred.</li><li>Experience within manufacturing, medical devices, or FMCG industries is a plus.</li><li>Exposure to ERP implementation, optimization, or system enhancement projects is a plus.</li><li>Experience supporting accounting operations across multiple countries or international business environments is preferred.</li><li>Demonstrated leadership capabilities or previous team leadership experience is a plus.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><u><span>About CIVIC</span></u></p><br>
<p><span>Center for Civilians in Conflict (CIVIC) is an international nonprofit and nongovernmental organization with offices around the world working to improve protection for civilians in conflict zones. Our mission is to support communities affected by conflict in their quest for protection and work with armed actors and relevant institutions to strengthen their resolve and capacity to prevent and respond to civilian harm. We are advocates who believe that no civilian caught in conflict should be ignored, and advisors who provide practical solutions to preventing and responding to civilian harm. Learn more at </span><span>civiliansinconflict.org</span><span>. </span></p><br> <p><u><span>About the Position</span></u></p><br>
<p><span>The Center for Civilians in Conflict (CIVIC) seeks an experienced <span>Senior Program Manager</span> to lead the implementation, operational management, and strategic development of its Yemen portfolio.</span></p><br> <p><span>Based in Amman, the Senior Program Manager will oversee programme implementation across Yemen, while ensuring high-quality delivery, donor compliance, financial stewardship, and operational effectiveness. The position serves as the principal day-to-day manager of the Yemen programme and works closely with country-based teams, partners, donors, and regional stakeholders to advance CIVIC's mission of improving the protection of civilians.</span></p><br> <p><span>The Senior Program Manager will supervise programme staff, manage institutional donor grants, contribute to strategic growth, and represent CIVIC with humanitarian, governmental, and international partners.</span></p><br> <p><span><span>Location:</span> Amman, Jordan</span></p><br>
<p><span><span>Travel:</span> Frequent travel to Yemen (subject to security and access), Oman, Saudi Arabia, Egypt, and other regional locations as required.</span></p><br>
<p><span>Reports to: </span><span>Country Director, Yemen</span></p><br> <p><u><span>Key Responsibilities</span></u></p><br> <p><em><span>Programme Leadership and Management</span></em></p><br>
<ul>
<li><span><span>Lead the implementation of CIVIC's Yemen programme portfolio.</span></span></li>
<li><span><span>Ensure programmes are delivered on time, within budget, and in accordance with donor requirements. </span></span></li>
<li><span><span>Oversee project planning, implementation, monitoring and adaptive management. </span></span></li>
<li><span><span>Provide technical and managerial guidance to programme teams. </span></span></li>
<li><span><span>Identify operational risks and develop mitigation measures. </span></span></li>
<li><span><span>Ensure integration of Protection of Civilians principles across all programme activities. </span></span></li>
<li><span><span>Support programme learning, quality assurance and organizational accountability.</span></span></li>
</ul> <p><span><em><span>Grant and Donor Management</span></em></span></p><br>
<ul>
<li><span>Lead management of multiple institutional donor grants.</span></li>
<li><span>Ensure compliance with donor contractual requirements and CIVIC policies.</span></li>
<li><span>Prepare high-quality narrative reports. </span></li>
<li><span>Coordinate budget revisions, no-cost extensions and grant amendments.</span></li>
<li><span>Maintain regular communication with donors.</span></li>
<li><span>Coordinate internal grant management processes across programme, finance and operations teams. </span><br></li>
</ul>
<p><em><span>Financial Management</span></em></p><br>
<ul>
<li><span>Manage programme budgets and forecasts. </span></li>
<li><span>Monitor expenditures against approved budgets.</span></li>
<li><span>Support financial planning and budget development. </span></li>
<li><span>Ensure efficient utilization of programme resources.</span></li>
<li><span>Work closely with finance staff to ensure timely financial reporting and compliance. </span><br></li>
</ul>
<p><em><span><span>Operational</span><span> Management</span></span></em></p><br>
<ul>
<li><span>Coordinate programme operations across multiple locations.</span></li>
<li><span>Support recruitment, procurement, logistics and administrative planning.</span></li>
<li><span>Ensure </span><span>operational </span><span>systems support effective programme implementation.</span></li>
<li><span>Contribute to security planning and operational risk management.</span></li>
<li><span>Coordinate with regional and headquarters teams to resolve operational challenges. </span><br></li>
</ul>
<p><em><span><span>Business </span><span>Development</span></span></em></p><br>
<ul>
<li><span>Identify opportunities for programme growth.</span></li>
<li><span>Lead or contribute to proposal development.</span></li>
<li><span>Prepare concept notes and project designs.</span></li>
<li><span>Develop budgets and implementation plans for new funding opportunities.</span></li>
<li><span>Support donor engagement and strategic partnerships. </span><br></li>
</ul>
<p><em><span><span>Representation</span><span> and Partnerships</span></span></em></p><br>
<ul>
<li><span>Represent CIVIC with donors, UN agencies, NGOs, civil society organizations, and relevant authorities.</span></li>
<li><span>Build and maintain productive relationships with humanitarian and development partners.</span></li>
<li><span>Engage with protection, humanitarian coordination and security sector actors as appropriate.</span></li>
<li><span>Participate in coordination forums and working groups.</span></li>
<li><span>Promote CIVIC's mission and technical expertise externally. </span><br></li>
</ul>
<p><em><span>Staff Management</span></em></p><br>
<ul>
<li><span>Supervise programme staff.</span></li>
<li><span>Support staff development and performance management.</span></li>
<li><span>Foster collaboration across programme, operations and technical teams.</span></li>
<li><span>Promote a positive and inclusive team culture.</span></li>
</ul> <p><span>KeyQualifications</span></p><br>
<p><em><span>Education</span></em></p><br>
<ul>
<li>Master's degree in International Relations<span>, Conflict Studies, Political Science, International Development, Humanitarian Affairs, Public Administration, or another relevant field.</span></li>
</ul>
<p><em><span>Experience</span></em></p><br>
<ul>
<li><span><span>Minimum seven (7) years of progressively responsible experience</span><span> managing complex humanitarian, stabilization, peacebuilding or protection programmes.</span></span></li>
<li><span><span>Demonstrated experience managing programmes in </span><span>Yemen</span><span> is essential.</span></span></li>
<li><span><span>Experience working within the humanitarian response in Yemen, including coordination with national and international partners. </span></span></li>
<li><span><span>Experience with ECHO</span><span> is essential</span></span></li>
<li><span><span>Proven </span><span>experience </span><span>managing</span><span> multi-million-dollar </span><span>institutional </span><span>donor </span><span>grants</span><span>.</span></span></li>
<li><span><span>Strong </span><span>experience</span><span> in programme cycle management.</span></span></li>
<li><span><span>Experience developing proposals and securing institutional funding. </span></span></li>
<li><span><span>Experience managing programme budgets and financial oversight.</span></span></li>
<li><span><span>Experience supervising multidisciplinary and multicultural teams. </span></span></li>
<li><span><span>Experience working in insecure and conflict-affected environments. </span></span> <br></li>
</ul>
<p><em><span><span>Technical </span><span>Competencies</span></span></em></p><br>
<ul>
<li><span><span>Excellent programme management </span><span>skills</span><span>.</span></span></li>
<li><span><span>Strong grant and contract management. </span></span><br></li>
<li><span><span>Financial planning and budget management. </span></span></li>
<li><span><span>Monitoring, evaluation and adaptive programming. </span></span></li>
<li><span><span>Operational</span><span> planning and coordination.</span></span></li>
<li><span><span>Risk management. </span></span></li>
<li><span><span>Stakeholder engagement and </span><span>representation</span><span>. </span></span> <br></li>
<li><span><span>Strong analytical and problem-solving skills. </span></span></li>
<li><span><span>Excellent report </span><span>writing</span><span>.</span></span></li>
<li><span><span>Excellent interpersonal and negotiation skills. </span></span> <br></li>
</ul>
<p><span><em><span>Languages</span></em></span></p><br>
<p><span><span>• </span><span>Fluency in English (spoken and written).</span><br></span> <span><span>• </span><span>Fluency in Arabic (spoken and written).</span></span><br></p><br> <p><span><span>Other </span><span>Requirements</span></span></p><br>
<ul>
<li><span><span>Ability to be based full-time in </span><span>Amman, Jordan</span><span>.</span></span></li>
<li><span><span>Willingness and ability to undertake frequent travel throughout the Middle East, including to </span><span>Yemen (subject to security conditions), Oman, Saudi Arabia, Egypt, and other countries as required</span><span>. </span></span> <br></li>
<li><span><span>Demonstrated commitment to the protection of civilians, humanitarian principles, and conflict-sensitive programming. </span></span></li>
</ul> <p><span><u><span>Additional Details</span> </u></span><br></p><br> <p><span>Application Deadline: August 14, 2026 </span><br></p><br> <p><span>Due to the high volume of applications, only candidates selected for an interview will be contacted. <em><span>Shortlisted candidates will receive an email invitation from TestGorilla to submit their resume. Please complete this step promptly to ensure your candidacy is fully considered.</span></em></span></p><br> <p><span>CIVIC is an Equal Opportunities Employer committed to fostering a diverse and inclusive environment, and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. </span></p><br> <p><span>Note to Recruiters and Placement Agencies: CIVIC does not accept unsolicited agency resumes and does not pay placement fees for candidates submitted by agencies other than its approved partners.</span></p><br> </div>
<p><h4>Description</h4>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.</p>
<p>Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.</p>
<h4>Job overview</h4>
<p>We are looking for a detail-oriented CMS associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms.</p>
<p>The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment.</p>
<h4>Role responsibilities</h4>
<p><strong>Page authoring & content management</strong><br>
Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. Maintain accurate and consistent page layouts aligned with approved designs and content standards. Ensure all content is published correctly across desktop, tablet, and mobile devices.</p>
<p><strong>Content uploads & formatting</strong><br>
Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. Ensure content formatting consistency, readability, and visual quality across pages and templates.</p>
<p><strong>Digital asset management (DAM)</strong><br>
Manage digital assets within AEM Assets (DAM). Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. Ensure assets are optimized and appropriately referenced across pages and components.</p>
<p><strong>Multi-site & multilingual support</strong><br>
Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). Assist with:<br>
<li>Live copies</li>
<li>Language copies</li>
<li>Content inheritance</li>
<li>Localization workflows</li>
Support right-to-left (RTL) content validation where applicable.</p>
<p><strong>Brand, editorial & governance compliance</strong><br>
Ensure all published content follows:<br>
<li>Brand guidelines</li>
<li>Editorial standards</li>
<li>Tone of voice</li>
<li>Terminology consistency</li>
<li>Authoring governance processes</li>
Follow defined authoring checklists and publishing procedures.</p>
<p><strong>SEO & accessibility support</strong><br>
Apply SEO best practices including:<br>
<li>Metadata</li>
<li>Alt text</li>
<li>Page titles</li>
<li>Structured URLs</li>
<li>Internal linking</li>
Ensure basic accessibility compliance using:<br>
<li>Proper heading hierarchy</li>
<li>Accessible link labeling</li>
<li>Image accessibility practices</li>
<li>WCAG guidelines</li></p>
<p><strong>Pre-publish QA & validation</strong><br>
Review pages before publishing to ensure:<br>
<li>Correct formatting</li>
<li>Functional links</li>
<li>Responsive rendering</li>
<li>Content accuracy</li>
<li>Component consistency</li>
Coordinate with QA teams when required for validation and approvals.</p>
<p><strong>Issue tracking & resolution</strong><br>
Identify and report authoring, publishing, component, or rendering issues. Log and track tickets using JIRA, ServiceNow, or similar workflow tools. Work closely with developers and senior CMS team members to resolve issues efficiently.</p>
<p><strong>Content maintenance</strong><br>
Maintain and update existing website content. Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties.</p>
<p><strong>Collaboration</strong><br>
Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. Support delivery timelines and contribute to smooth publishing operations across projects.</p>
<p><strong>Continuous learning</strong><br>
Expand knowledge of AEM features, workflows, and enterprise CMS best practices. Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks.</p>
<h4>Requirements</h4>
<p>3–5 years of experience in web content authoring, CMS operations, or digital publishing. Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as:</p>
<li>Sitecore</li>
<li>Optimizely</li>
<li>WordPress</li>
<li>Contentful</li>
<p>Experience working in Agile or workflow-driven environments with cross-functional teams. Comfortable working with structured processes, governance models, and publishing standards.</p>
<h4>Core technical requirements</h4>
<p><strong>AEM / CMS authoring</strong><br>
Hands-on experience with:<br>
<li>AEM Sites authoring</li>
<li>Page creation</li>
<li>Editable templates</li>
<li>Content fragments</li>
<li>Experience fragments</li>
Experience using AEM Assets (DAM) for:<br>
<li>Asset uploads</li>
<li>Metadata tagging</li>
<li>Folder organization</li>
Basic understanding of:<br>
<li>Multi Site Manager (MSM)</li>
<li>Live copies</li>
<li>Language copies</li>
<li>Publishing and replication workflows</li></p>
<p><strong>Technical foundation</strong><br>
Basic working knowledge of:<br>
<li>HTML</li>
<li>CSS</li>
Ability to troubleshoot minor formatting and content display issues. Understanding of:<br>
<li>SEO fundamentals</li>
<li>Metadata optimization</li>
<li>URL structure</li>
<li>Accessibility basics (WCAG)</li>
<li>Familiarity with image and video optimization for web publishing</li></p>
<p><strong>Tools & collaboration</strong><br>
Experience using:<br>
<li>JIRA</li>
<li>ServiceNow</li>
<li>Confluence</li>
<li>SharePoint</li>
<li>Similar collaboration and ticketing tools</li>
Strong written and verbal communication skills. Ability to follow authoring standards, documentation, and publishing workflows accurately.</p>
<h4>Nice to have</h4>
<p>Exposure to AEM as a Cloud Service. Familiarity with:<br>
<li>Adobe Analytics</li>
<li>Google Analytics</li>
<li>Adobe Target</li>
<li>Tealium</li>
Experience with image editing or optimization tools. Background in:<br>
<li>Digital marketing</li>
<li>Communications</li>
<li>UX/UI</li>
<li>Web design</li>
Experience supporting Arabic or RTL websites.</p>
<h4>Soft skills</h4>
<li>Strong attention to detail and content accuracy</li>
<li>Good communication and collaboration skills</li>
<li>Ability to follow processes and work independently when needed</li>
<li>Strong organizational and time management abilities</li>
<li>Willingness to learn and grow within enterprise CMS operations</li>
<h4>Education</h4>
<p>Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.</p></p><p></p>