Operation Manager Jobs - Amman Jordan

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests. Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary. Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations. Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities. Perform application deployment and configuration activities across development, testing, and production environments under established change procedures. Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues. Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles. Participate in incident, problem, and change management processes in accordance with ITIL best practices. Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities. Monitor logs and system alerts, escalating critical issues to senior support staff and management as required. Ensure compliance with internal policies, security standards, audit requirements, and banking regulations. Support business users by providing guidance, training, and timely communication during incidents and service disruptions. Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>2 5 years of experience in application support, IT operations, or a similar technical support role.</li><li>Experience supporting banking, financial services, or enterprise applications is preferred.</li><li>Familiarity with service management frameworks such as ITIL.</li></ul><p></p></section>

<p><h4>Description</h4> <p>The SOC analyst - tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s managed security operations center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & event analysis</strong></p> <ul> <li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li> <li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, endpoint detection & response (EDR) tools, firewalls, email security gateways, web security solutions, and cloud security platforms.</li> <li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li> <li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li> <li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li> </ul> <p><strong>Incident triage & escalation</strong></p> <ul> <li>Perform first-level analysis and triage of security alerts and events.</li> <li>Create and manage incident tickets within approved incident management platforms.</li> <li>Categorize incidents based on severity, impact, urgency, and threat classification.</li> <li>Escalate validated incidents to SOC analyst - tier 2 teams in accordance with approved escalation procedures.</li> <li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li> <li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li> </ul> <p><strong>SIEM operations & security monitoring</strong></p> <ul> <li>Utilize SIEM platforms to monitor security events, review alerts, execute predefined searches and queries, support basic investigations.</li> <li>Support operational activities including alert validation, monitoring dashboard review, log analysis, and security event correlation.</li> <li>Assist with identifying false positives and escalating tuning recommendations where required.</li> <li>Support the overall effectiveness and reliability of monitoring operations.</li> </ul> <p><strong>Documentation & reporting</strong></p> <ul> <li>Maintain accurate records of investigations, observations, and escalation activities.</li> <li>Document security incidents and monitoring activities in accordance with operational procedures.</li> <li>Participate in shift handovers and ensure continuity of investigations between teams.</li> <li>Support operational reporting and SOC performance metrics activities.</li> </ul> <p><strong>Governance, compliance & operational excellence</strong></p> <ul> <li>Follow approved SOC procedures, playbooks, and operational standards.</li> <li>Ensure compliance with internal security policies, customer contractual obligations, and NCSC Jordan licensing requirements.</li> <li>Handle customer information with strict confidentiality and professionalism.</li> <li>Participate in training, simulation exercises, and continuous improvement initiatives.</li> <li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognised institution.</li> <li>At least 6 months of practical cybersecurity experience.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GCIA, CTIA, Blue Team Level 1, or Cisco CyberOps Associate, or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</li> <li>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</li> <li>Foundational networking and operating-system knowledge is preferable.</li> <li>Prior internship or junior SOC experience is preferable.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>The SOC analyst - tier 1 is responsible for providing 24x7 security monitoring, alert triage, event analysis, and incident escalation services within ZainTECH’s managed security operations center (SOC). As the first line of defense against cybersecurity threats, the role continuously monitors customer environments, validates security events, and ensures potential security incidents are identified, classified, documented, and escalated in accordance with established procedures and service level agreements.</p> <h4>Responsibilities:</h4> <p><strong>Security monitoring & event analysis</strong></p> <ul> <li>Provide continuous 24x7 monitoring of customer and enterprise security environments through shift-based operations.</li> <li>Monitor and analyze security events generated from SIEM platforms, IDS/IPS solutions, endpoint detection & response (EDR) tools, firewalls, email security gateways, web security solutions, and cloud security platforms.</li> <li>Review and assess security alerts to determine whether activity represents a legitimate security threat or a false positive.</li> <li>Perform initial event validation, classification, and prioritization based on severity, risk, and potential business impact.</li> <li>Identify suspicious behavior, indicators of compromise (IOCs), and anomalous activities requiring further investigation.</li> </ul> <p><strong>Incident triage & escalation</strong></p> <ul> <li>Perform first-level analysis and triage of security alerts and events.</li> <li>Create and manage incident tickets within approved incident management platforms.</li> <li>Categorize incidents based on severity, impact, urgency, and threat classification.</li> <li>Escalate validated incidents to SOC analyst - tier 2 teams in accordance with approved escalation procedures.</li> <li>Ensure escalations include complete and accurate investigation details to support efficient handover and further analysis.</li> <li>Maintain incident tracking and ensure timely updates throughout the incident lifecycle.</li> </ul> <p><strong>SIEM operations & security monitoring</strong></p> <ul> <li>Utilize SIEM platforms to monitor security events, review alerts, execute predefined searches and queries, support basic investigations.</li> <li>Support operational activities including alert validation, monitoring dashboard review, log analysis, and security event correlation.</li> <li>Assist with identifying false positives and escalating tuning recommendations where required.</li> <li>Support the overall effectiveness and reliability of monitoring operations.</li> </ul> <p><strong>Documentation & reporting</strong></p> <ul> <li>Maintain accurate records of investigations, observations, and escalation activities.</li> <li>Document security incidents and monitoring activities in accordance with operational procedures.</li> <li>Participate in shift handovers and ensure continuity of investigations between teams.</li> <li>Support operational reporting and SOC performance metrics activities.</li> </ul> <p><strong>Governance, compliance & operational excellence</strong></p> <ul> <li>Follow approved SOC procedures, playbooks, and operational standards.</li> <li>Ensure compliance with internal security policies, customer contractual obligations, and NCSC Jordan licensing requirements.</li> <li>Handle customer information with strict confidentiality and professionalism.</li> <li>Participate in training, simulation exercises, and continuous improvement initiatives.</li> <li>Maintain awareness of emerging cybersecurity threats and attack techniques.</li> </ul> <h4>Our culture & code of conduct:</h4> <p>At ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our code of conduct, which serves as a guiding framework for responsible behavior across everything we do — from how we work with each other to how we engage with clients and partners globally.</p> <h4>Requirements</h4> <ul> <li>Bachelor's degree or intermediate diploma from a recognised institution.</li> <li>At least 6 months of practical cybersecurity experience.</li> <li>At least one valid NCSC-approved SOC certification like CSA, GSOC, GCIA, CTIA, Blue Team Level 1, or Cisco CyberOps Associate, or another internationally recognised, equivalent certification in the same field that is approved by the NCSC.</li> <li>Familiarity with SIEM consoles, alert triage, and SOC monitoring workflow; willingness to work rotating shifts.</li> <li>Foundational networking and operating-system knowledge is preferable.</li> <li>Prior internship or junior SOC experience is preferable.</li> </ul></p><p></p>

<p><h4>Job purpose</h4> <p>Performing medical insurance activities efficiently, in a timely manner and quality standards as per the defined policies and procedures to achieve departmental operational plans and developments.</p> <h4>Key accountability areas</h4> <p><strong>Medical insurance operations:</strong><br> Perform medical insurance policy renewals and support the submission process with brokers and insurance providers.<br> Review and process employee enrollment, additions, deletions, and policy amendments.<br> Receive and review statements of account and forward them to the accounting department for further processing.<br> Process medical insurance claims, reimbursement requests, and pre-authorizations in accordance with policy provisions.<br> Follow up on claims settlement status, outstanding cases, and related invoices with insurers and third-party administrators (TPAs).<br> Review claims utilization reports and identify discrepancies for further investigation.</p> <p><strong>Policies and procedures:</strong><br> Review medical insurance policy terms, conditions, benefits, and exclusions and highlight issues or concerns for consideration during policy renewal.<br> Provide information and guidance to employees regarding medical insurance coverage, benefits, network providers, and claims procedures.<br> Liaise with insurance brokers, insurers, and TPAs regarding policy interpretation and coverage-related inquiries.<br> Maintain awareness of changes in medical insurance regulations, products, and market practices.<br> Verify compliance of medical insurance documentation with company policies and insurance requirements.</p> <p><strong>Employee and service support:</strong><br> Participate in meetings with brokers, insurers, and internal stakeholders regarding medical insurance matters.<br> Monitor service delivery by brokers, insurers, and TPAs and report service-related issues when identified.<br> Support the implementation and analysis of employee satisfaction surveys related to medical insurance services.<br> Respond to employee inquiries and assist in resolving medical insurance-related issues.<br> Follow up with insurers and healthcare providers regarding claim processing and coverage matters.</p> <p><strong>Analysis and coordination:</strong><br> Assist in reviewing medical claims experience, utilization trends, and insurance reports.<br> Coordinate with brokers and insurers in gathering information related to medical insurance coverage and benefits.<br> Review employee medical insurance requirements and provide supporting information for coverage recommendations.<br> Assist in collecting and compiling data related to healthcare utilization and insurance performance.</p> <p><strong>Filing and documentation:</strong><br> Maintain and archive medical insurance policies, endorsements, claims records, correspondence, and supporting documents.<br> Ensure medical insurance records and employee insurance data are complete, accurate, and up to date.<br> Maintain organized filing systems for insurance documentation and records.</p> <p><strong>Reports:</strong><br> Prepare and coordinate periodic reports related to medical insurance operations, claims activity, utilization, and service performance.<br> Compile and verify insurance-related data for management reporting purposes.<br> Support the preparation of renewal and insurance performance reports.</p> <h4>Role accountability</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in human resources or any relevant field.</p> <h4>Work experience</h4> <p>2 to 4 years.</p> <h4>Technical / functional competencies</h4> <ul> <li>Agency management</li> <li>Customer service</li> <li>Insurance knowledge</li> <li>Negotiating</li> <li>Automobile insurance</li> <li>Rate change analysis</li> </ul></p><p></p>

<p><h4>Description</h4> <p>Syarah is a leading company in the automotive industry, revolutionizing the way people buy cars in Saudi and the Middle East. Our innovative digital platform provides customers with a seamless car buying experience, from browsing and selection to financing and delivery.</p> <p>As a content writer at Syarah, you will play a pivotal role in creating compelling and engaging content across various platforms to attract and engage our target audience. You will collaborate with cross-functional teams to develop content strategies, conduct research, and produce high-quality content that aligns with our brand voice and objectives.</p> <p>If you are a talented writer with a passion for cars and a knack for storytelling, we would love to hear from you!</p> <p><strong>This role is being offered as a short-term contract specifically to cover the responsibilities of an employee who is currently on maternity leave. The contract will remain in effect until the employee returns to work, ensuring a smooth continuation of operations and minimal disruption to the team’s workflow during her absence.</strong></p> <h4>Responsibilities:</h4> <ul> <li>Develop compelling and original content for various channels, including but not limited to websites, blogs, articles, social media, email campaigns, and marketing materials.</li> <li>Conduct thorough research to gather information and become knowledgeable about the assigned topics, ensuring accuracy and credibility in the content produced.</li> <li>Collaborate with the marketing team to understand content requirements and align content strategies with overall marketing objectives.</li> <li>Generate creative ideas and pitch content concepts that resonate with our target audience and contribute to the organization's brand identity.</li> <li>Write and edit engaging, error-free, and grammatically correct content that maintains consistent brand tone, style, and messaging.</li> <li>Stay up-to-date with industry trends, best practices, and emerging technologies to continually enhance content quality and effectiveness.</li> <li>Proofread and edit content to ensure clarity, coherence, and adherence to brand guidelines and editorial standards.</li> <li>Collaborate with cross-functional teams, such as designers, marketers, and subject matter experts, to gather information and ensure content accuracy.</li> <li>Use artificial intelligence tools such as ChatGPT and BARD to extract topics and ideas for creating content in a smart and fast way that contributes to the quality of content.</li> </ul> <h4>Requirements</h4> <ul> <li>Bachelor's degree in Marketing, Languages, Journalism, or a related field.</li> <li>Experience working as a content writer, copywriter, or similar role, with a strong portfolio showcasing diverse writing styles and formats.</li> <li>Excellent writing, editing, and proofreading skills with meticulous attention to detail.</li> <li>Proven work experience as a content writer or similar role.</li> <li>Experience in conducting research and translating complex information into engaging content.</li> <li>Ability to adapt writing style and tone to different audiences and platforms.</li> <li>Knowledge of SEO best practices and ability to optimize content for search engines.</li> <li>Familiarity with content management systems (CMS) and basic HTML.</li> <li>Strong organizational and time management skills, with the ability to meet deadlines.</li> <li>Ability to work well in a team and independently.</li> <li>A passion for cars and the automotive industry.</li> </ul> <h4>Benefits</h4> <ul> <li>Competitive salary</li> <li>Flexible working hours</li> <li>Medical insurance</li> <li>A friendly and respectful culture.</li> </ul></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p><u>Job Description:</u></p> <p>The <b>Supply Chain &amp; Admin Assistant</b> provides operational support for procurement, supplier management, contract administration, compliance, and office administration activities for operations in Jordan and Syria. The role ensures efficient procurement processes, effective supplier relationships, compliance with organizational policies, and smooth administration of the Amman office.</p> <p>Key Responsibilities</p> <p><b>1. Supplier &amp; Market Management (20%)</b></p> <ul> <li> <p>Conduct market assessments and identify potential suppliers.</p> </li> <li> <p>Maintain and update supplier databases.</p> </li> <li> <p>Evaluate supplier performance and capabilities.</p> </li> <li> <p>Support supplier negotiations and procurement planning.</p> </li> </ul> <p><b>2. Tendering &amp; Competitive Procurement (20%)</b></p> <ul> <li> <p>Prepare and issue RFQs, RFPs, and tender documents.</p> </li> <li> <p>Support bid evaluations and supplier selection.</p> </li> <li> <p>Conduct basic financial analysis of bids.</p> </li> <li> <p>Maintain complete procurement and tender records.</p> </li> </ul> <p><b>3. Strategic Sourcing &amp; Long-Term Agreements (20%)</b></p> <ul> <li> <p>Identify strategic sourcing opportunities and market trends.</p> </li> <li> <p>Support establishment and management of Framework Agreements and LTAs.</p> </li> <li> <p>Assist in supplier negotiations and contract finalization.</p> </li> <li> <p>Monitor supplier performance and contract compliance.</p> </li> </ul> <p><b>4. Purchase Orders &amp; Contract Administration (5%)</b></p> <ul> <li> <p>Process purchase orders and contracts for goods, services, and works.</p> </li> <li> <p>Ensure procurement documentation is complete and compliant.</p> </li> <li> <p>Track contract implementation and supplier performance.</p> </li> </ul> <p><b>5. Supplier Relationship Management (10%)</b></p> <ul> <li> <p>Monitor supplier service quality and delivery performance.</p> </li> <li> <p>Resolve supplier-related issues in coordination with stakeholders.</p> </li> <li> <p>Support supplier evaluation and selection processes.</p> </li> </ul> <p><b>6. Compliance, Reporting &amp; Audit Support (15%)</b></p> <ul> <li> <p>Ensure adherence to procurement policies and regulatory requirements.</p> </li> <li> <p>Prepare procurement reports and spend analyses.</p> </li> <li> <p>Support internal and external audits.</p> </li> <li> <p>Assist with contract renewals, amendments, and closures.</p> </li> </ul> <p><b>7. Administrative Support – Amman Office (10–15%)</b></p> <ul> <li> <p>Coordinate travel, accommodation, and visitor arrangements.</p> </li> <li> <p>Manage telecom services, utilities, and office service payments.</p> </li> <li> <p>Administer petty cash and support finance documentation.</p> </li> <li> <p>Oversee guesthouse services, cleaners, and receptionist-related processes.</p> </li> <li> <p>Coordinate office hospitality and logistical support.</p> </li> </ul> <h3>&nbsp;</h3>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>Description<\/h4>\n<p><strong>Who are we?<\/strong><br>\nWe are Foodics! A leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including UAE, Egypt, Jordan, and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far, making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<\/p>\n\n<h4>The job in a nutshell<\/h4>\n<p>We're hiring a senior engineer to lead significant pieces of work on our platform\u2014from shaping the problem with Product, through designing the solution, to shipping it and supporting it in production. You'll be a key technical voice on the team, helping to set the bar for what good looks like and mentoring others as you go. You'll be working with modern PHP and TypeScript\/React on a platform that processes hundreds of thousands of orders a week. The challenges are real, the autonomy is high, and the team is small enough that your decisions matter.<\/p>\n\n<h4>What will you do?<\/h4>\n<ul>\n <li>Lead the development of new features end-to-end\u2014from refining the requirements with Product through to shipping and monitoring in production.<\/li>\n <li>Drive the technical design of significant system changes and set development standards for the backend team.<\/li>\n <li>Mentor others and be willing to learn from them in turn.<\/li>\n <li>Enthuse about new technology and look for pragmatic opportunities to enhance our existing technology stack.<\/li>\n <li>Operate with autonomy: identify problems, propose solutions, and follow through without needing to be managed.<\/li>\n<\/ul>\n\n<h4>What are we looking for?<\/h4>\n<ul>\n <li><strong>Backend depth:<\/strong> Comfortable leading non-trivial work in modern PHP (7\/8+)\u2014object-oriented design, testability, and the trade-offs of common patterns are second nature.<\/li>\n <li><strong>Frontend competence:<\/strong> Can ship production React\/TypeScript features end-to-end without supervision.<\/li>\n <li><strong>Scale experience:<\/strong> You've worked on high-traffic web applications and understand what breaks at scale\u2014database hotspots, caching, queueing, idempotency, observability.<\/li>\n <li><strong>Relational databases:<\/strong> Practical experience with MySQL or similar\u2014you can read an EXPLAIN plan and fix a slow query without guessing.<\/li>\n <li><strong>Integration work:<\/strong> Experience designing and consuming HTTP APIs, including handling the messy realities of third-party reliability.<\/li>\n <li><strong>AI-assisted development:<\/strong> You use modern AI coding tools (Claude Code, Cursor, Copilot, or similar) as part of your daily workflow\u2014and you have a healthy scepticism of their output. You can tell when the model is bluffing and you don't merge code you don't understand.<\/li>\n <li><strong>Product partnership:<\/strong> Can work with product managers to refine requirements, push back constructively, and give honest estimates.<\/li>\n <li><strong>Communication:<\/strong> Can explain technical decisions to non-engineers and write clearly enough that async collaboration actually works.<\/li>\n <li><strong>Judgment:<\/strong> Strong problem-solving, attention to detail, and the instinct to ask \"do we actually need this?\" before adding complexity.<\/li>\n<\/ul>\n\n<h4>Who will excel?<\/h4>\n<ul>\n <li>DevOps experience with a major cloud provider (AWS \/ GCP \/ Azure).<\/li>\n <li>Kubernetes, CI\/CD pipelines.<\/li>\n <li>Python, Node, or other backend languages\u2014we care more about polyglot instinct than the specific stack.<\/li>\n <li>Elasticsearch, GraphQL.<\/li>\n <li>Experience evaluating or building features that incorporate LLMs into a product (prompt design, RAG, evals, cost\/latency trade-offs).<\/li>\n<\/ul>\n\n<h4>What we offer you?<\/h4>\n<ul>\n <li>Curated career progression planning with formal yearly reviews and informal check-ins along the way.<\/li>\n <li>Encouragement to grow into a feature development lead.<\/li>\n <li>A competitive salary.<\/li>\n <li>Ample time to learn new concepts\u2014including paid development and business-related conferences.<\/li>\n <li>Fully remote working, no commuting expenses.<\/li>\n <li>Flexible work hours. We'll need you around for a 10am stand-up; otherwise you work as and when it suits you.<\/li>\n <li>25 days holiday (plus bank holidays), with an additional day per year of service.<\/li>\n <li>Regular all-company socials and quarterly team socials.<\/li>\n <li>A team that genuinely likes learning and shipping together.<\/li>\n<\/ul><\/p><p><\/p>

<p><h4>AI & Data | AI Insights and Engagement | Consultant / Senior Consultant</h4> <p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Integrity</strong></li> <li><strong>Outstanding value to markets and clients</strong></li> <li><strong>Commitment to each other</strong></li> <li><strong>Strength from cultural diversity</strong></li> </ul> <h4>Overview</h4> <p>During your tenure as a Consultant / Senior Consultant in the AI & Data team, you will demonstrate and develop your capabilities in the following areas:</p> <h4>Technical capabilities:</h4> <ul> <li>Proficiency in programming languages such as SAS, Python, R, or Scala for data manipulation, analysis, and model development.</li> <li>Extensive knowledge of statistical analysis and mathematical modeling techniques.</li> <li>Hands-on experience with machine learning frameworks and libraries, such as TensorFlow, scikit-learn, or PyTorch.</li> <li>Strong SQL skills for data querying and database management.</li> <li>Understanding of NLP, NLG, and GenAI techniques.</li> <li>Familiarity with big data processing tools like Hadoop, Spark, or Apache Flink.</li> <li>Ability to work with cloud platforms like AWS, Azure, or Google Cloud for data storage and processing.</li> <li>Experience in using deployment techniques such as cron jobs, Docker, and Kubernetes.</li> <li>Hands-on experience in advanced data analysis techniques to extract insights, identify trends, and solve complex business problems.</li> <li>Develop and implement statistical models, machine learning algorithms, and data mining techniques to discover patterns and opportunities in large datasets.</li> <li>Clean, preprocess, and manipulate raw data to ensure data integrity and accuracy.</li> <li>Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li> <li>Design and build predictive models for various business applications, such as customer segmentation, churn prediction, and demand forecasting.</li> <li>Conduct exploratory data analysis and visualization to communicate findings and recommendations effectively.</li> <li>Stay up-to-date with the latest advancements in data science and technology to continuously improve analytical methodologies and tools.</li> </ul> <h4>Functional capabilities:</h4> <ul> <li>Produce a high-quality work product and collaborate with others to deliver a superior client experience.</li> <li>Understand how business functions operate and how sector trends impact a client’s business.</li> <li>Identify opportunities to improve the efficiency and effectiveness of key processes within a business function.</li> <li>Solid understanding of business processes and the ability to apply data science concepts to solve real-world challenges.</li> <li>Experience with data visualization tools like Tableau, Power BI, or matplotlib to create intuitive and actionable visualizations.</li> <li>Proficiency in data storytelling, presenting complex analysis results to non-technical stakeholders in a clear and understandable manner.</li> <li>Knowledge of data governance and ethics, ensuring compliance with data protection and privacy regulations.</li> <li>Strong domain knowledge in the relevant industry (e.g., banking, finance, e-commerce, retail etc.) is a plus.</li> </ul> <h4>Leadership capabilities:</h4> <ul> <li>Identify and embrace our purpose and values and put these into practice in their professional life.</li> <li>Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassador.</li> <li>Seek opportunities to challenge self; team with others across businesses and borders to deliver and take accountability for own and team results.</li> <li>Build relationships and communicate effectively in order to positively influence peers and other stakeholders.</li> <li>Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities.</li> <li>Excellent communication and people skills, with a strong emphasis on team working.</li> <li>Strong administrative and numeracy skills and ability to analyze complex data with good attention to details.</li> <li>Ability to lead and mentor junior data scientists, guiding them in their professional growth and development.</li> <li>Demonstrated project management skills, including the ability to plan, prioritize, and execute projects within deadlines.</li> <li>Excellent communication and interpersonal skills to foster effective collaboration with team members and stakeholders.</li> <li>Proven problem-solving and critical-thinking abilities, with a focus on driving innovative solutions.</li> <li>Strong business acumen, identifying opportunities where data science can drive business value and growth.</li> </ul> <h4>Required qualifications:</h4> <ul> <li>Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.</li> <li>1-6 years of practical experience in data science or related roles.</li> <li>Previous experience working on data-intensive projects and delivering data-driven insights to stakeholders.</li> <li>Good command of written and spoken English.</li> <li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.</li> <li>Willingness to travel across GCC region (50-75% of time).</li> </ul> <h4>Additional preferred qualifications:</h4> <ul> <li>Experience in Big Four or Global System Integrators is a plus.</li> <li>Arabic language is a plus.</li> <li>Professional certification in any of the above-mentioned tools or platforms will be a plus.</li> <li>Publications or articles on data science topics is a plus.</li> <li>Patents on machine learning would be an added advantage.</li> </ul></p><p></p>

<p><h4>AI & Data | AI Insights and Engagement | Consultant / Senior Consultant</h4> <p>Looking for a rewarding career? Take a closer look at Deloitte & Touche. When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p> <h4>Our purpose</h4> <p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p> <p>Our shared values guide the way we behave to make a positive, enduring impact:</p> <ul> <li><strong>Integrity</strong></li> <li><strong>Outstanding value to markets and clients</strong></li> <li><strong>Commitment to each other</strong></li> <li><strong>Strength from cultural diversity</strong></li> </ul> <h4>Overview</h4> <p>During your tenure as a Consultant / Senior Consultant in the AI & Data team, you will demonstrate and develop your capabilities in the following areas:</p> <h4>Technical capabilities:</h4> <ul> <li>Proficiency in programming languages such as SAS, Python, R, or Scala for data manipulation, analysis, and model development.</li> <li>Extensive knowledge of statistical analysis and mathematical modeling techniques.</li> <li>Hands-on experience with machine learning frameworks and libraries, such as TensorFlow, scikit-learn, or PyTorch.</li> <li>Strong SQL skills for data querying and database management.</li> <li>Understanding of NLP, NLG, and GenAI techniques.</li> <li>Familiarity with big data processing tools like Hadoop, Spark, or Apache Flink.</li> <li>Ability to work with cloud platforms like AWS, Azure, or Google Cloud for data storage and processing.</li> <li>Experience in using deployment techniques such as cron jobs, Docker, and Kubernetes.</li> <li>Hands-on experience in advanced data analysis techniques to extract insights, identify trends, and solve complex business problems.</li> <li>Develop and implement statistical models, machine learning algorithms, and data mining techniques to discover patterns and opportunities in large datasets.</li> <li>Clean, preprocess, and manipulate raw data to ensure data integrity and accuracy.</li> <li>Collaborate with cross-functional teams to understand business requirements and translate them into data-driven solutions.</li> <li>Design and build predictive models for various business applications, such as customer segmentation, churn prediction, and demand forecasting.</li> <li>Conduct exploratory data analysis and visualization to communicate findings and recommendations effectively.</li> <li>Stay up-to-date with the latest advancements in data science and technology to continuously improve analytical methodologies and tools.</li> </ul> <h4>Functional capabilities:</h4> <ul> <li>Produce a high-quality work product and collaborate with others to deliver a superior client experience.</li> <li>Understand how business functions operate and how sector trends impact a client’s business.</li> <li>Identify opportunities to improve the efficiency and effectiveness of key processes within a business function.</li> <li>Solid understanding of business processes and the ability to apply data science concepts to solve real-world challenges.</li> <li>Experience with data visualization tools like Tableau, Power BI, or matplotlib to create intuitive and actionable visualizations.</li> <li>Proficiency in data storytelling, presenting complex analysis results to non-technical stakeholders in a clear and understandable manner.</li> <li>Knowledge of data governance and ethics, ensuring compliance with data protection and privacy regulations.</li> <li>Strong domain knowledge in the relevant industry (e.g., banking, finance, e-commerce, retail etc.) is a plus.</li> </ul> <h4>Leadership capabilities:</h4> <ul> <li>Identify and embrace our purpose and values and put these into practice in their professional life.</li> <li>Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassador.</li> <li>Seek opportunities to challenge self; team with others across businesses and borders to deliver and take accountability for own and team results.</li> <li>Build relationships and communicate effectively in order to positively influence peers and other stakeholders.</li> <li>Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities.</li> <li>Excellent communication and people skills, with a strong emphasis on team working.</li> <li>Strong administrative and numeracy skills and ability to analyze complex data with good attention to details.</li> <li>Ability to lead and mentor junior data scientists, guiding them in their professional growth and development.</li> <li>Demonstrated project management skills, including the ability to plan, prioritize, and execute projects within deadlines.</li> <li>Excellent communication and interpersonal skills to foster effective collaboration with team members and stakeholders.</li> <li>Proven problem-solving and critical-thinking abilities, with a focus on driving innovative solutions.</li> <li>Strong business acumen, identifying opportunities where data science can drive business value and growth.</li> </ul> <h4>Required qualifications:</h4> <ul> <li>Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, or a related field.</li> <li>1-6 years of practical experience in data science or related roles.</li> <li>Previous experience working on data-intensive projects and delivering data-driven insights to stakeholders.</li> <li>Good command of written and spoken English.</li> <li>Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours.</li> <li>Willingness to travel across GCC region (50-75% of time).</li> </ul> <h4>Additional preferred qualifications:</h4> <ul> <li>Experience in Big Four or Global System Integrators is a plus.</li> <li>Arabic language is a plus.</li> <li>Professional certification in any of the above-mentioned tools or platforms will be a plus.</li> <li>Publications or articles on data science topics is a plus.</li> <li>Patents on machine learning would be an added advantage.</li> </ul></p><p></p>

<p><strong>About Development Gateway and ASAS</strong><br>Development Gateway: An IREX Venture (DG) is an international non-profit organization that works at the intersection of data, digital systems, and development programming. DG is one of several consortium partners led by IREX implementing the Early Grade Education Activity (EGEA, also known as ASAS) in Jordan, a large-scale and fast-paced education program running from 2023 to 2028. Within ASAS, DG supports key activities related to information systems, data use, interoperability, governance, analytics, and coordination with universities, consortium members, and government stakeholders in Jordan.</p><p><strong>Position Summary</strong><br>The Senior ASAS Program Coordinator will be a full-time, in-person role based in Amman, Jordan. This role serves as a central coordination and operations focal point for DG s work under the ASAS consortium. It is designed for a highly organized, proactive, and solutions-oriented professional who can keep multiple workflows moving simultaneously while ensuring strong coordination across DG, IREX, consultants, vendors, universities, and government counterparts. This position requires someone who can thrive in a fast-paced environment, rapidly understand and apply both DG and IREX systems and compliance requirements, and maintain close alignment with consortium priorities, timelines, and ways of working. The Senior ASAS Program Coordinator will support smooth day-to-day implementation by combining strong administrative discipline, vendor and consultant management, internal team coordination, and practical problem-solving. The ideal candidate is a self-starter who is proactive in identifying and responding to needs, highly organized and experienced in coordination, vendor management, and operations. The post holder must be comfortable working across remote and in-country teams, following up on multiple deadlines in parallel, and handling shifting priorities with professionalism and attention to detail.</p><p><strong>Reporting and Working Relationships</strong><br>The Senior ASAS Program Coordinator will report to DG s Oversight Lead based in the UK, with regular coordination with relevant DG program and technical colleagues based in Jordan, the U.S., Kenya, Argentina and other locations. The role will also work closely with IREX colleagues and other consortium team members to ensure DG s work is well integrated with broader ASAS implementation needs. The role is embedded within the ASAS office in Amman and is expected to work closely with the broader Jordan-based consortium team to support strong communication, accountability, and operational alignment across partners.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program Coordination and Delivery</strong><br>• Coordinate day-to-day implementation of DG s ASAS workstreams, ensuring timelines, deliverables, dependencies, and follow-up actions are tracked and completed on time.<br>• Maintain and update work plans, schedules, trackers, status updates, and core project documentation in coordination with DG colleagues and consortium counterparts.<br>• Proactively manage risks to DG s deliverables; identify potential delays in consortium workflows that impact DG s scope, and draft mitigation strategies.<br>• Support internal planning and implementation processes by monitoring progress, identifying bottlenecks, and escalating risks, delays, or capacity issues early with proposed mitigation actions.<br>• Coordinate inputs from DG team members for weekly, monthly, quarterly, and other program reporting requirements, ensuring accuracy, completeness, and timely submission.<br>• Track action items across meetings and workstreams and follow up with responsible team members to maintain accountability and momentum.</p><p><strong>Administrative and Operational Support</strong><br>• Provide high-quality administrative support for DG s ASAS portfolio, including scheduling meetings, managing calendars, preparing agendas, drafting notes, tracking decisions, and coordinating follow-up actions.<br>• Coordinate logistics with DG and IREX colleagues as needed for online and in-person meetings, workshops, and program events, including booking venues or meeting rooms, arranging materials, and ensuring participants have the information they need.<br>• Support travel, transportation, accommodation, and related logistics for DG staff, consultants, and partners engaged in ASAS activities.<br>• Organize and maintain shared documentation, filing systems, trackers, workflows, standard operating procedures (SOPs), guidance notes, and reference materials to support operational continuity and knowledge management.<br>• Provide general coordination and administrative support as needed to ensure smooth day-to-day operations across DG s contribution to the program.</p><p><strong>Vendor and Consultant Management</strong><br>• Support procurement and vendor management processes, including requesting quotations, coordinating approved purchase orders, tracking scope, timelines, status, and costs, and maintaining accurate records.<br>• Serve as a key coordination point with vendors and external service providers, including translation providers, travel and accommodation suppliers, and other operational consultants or firms engaged by the project.<br>• Review vendor deliverables for completeness and administrative accuracy, consolidate feedback from DG and IREX colleagues, and coordinate revisions or follow-up with service providers as needed.<br>• Review invoices and supporting documentation for accuracy and completeness before submission for approval in line with DG procedures.<br>• Help identify consultant or short-term technical support needs and coordinate onboarding and engagement processes in collaboration with DG management.<br>• Communicate with the Oversight Lead to flag local financial risks, variances, or compliance bottlenecks early.</p><p><strong>Internal and Consortium Coordination</strong><br>• Coordinate closely with DG team members across Jordan and global offices to ensure effective communication, timely information sharing, and alignment on deliverables and priorities.<br>• Work across DG and IREX structures to ensure tasks, approvals, workflows, and documentation are coordinated efficiently and in line with consortium requirements.<br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in a relevant discipline such as management, education, social sciences, development studies, information management, business administration, public policy, or a related field.</li><li>3-5 years of relevant professional experience in program coordination, operations, administration, or project support, preferably in development, education, or donor-funded programs in Jordan or similar contexts.</li><li>Demonstrated experience coordinating multiple workstreams in parallel in a fast-paced, multi-stakeholder environment.</li><li>Demonstrated experience managing vendors, consultants, procurement processes, invoices, and operational logistics.</li><li>Experience producing bilingual project documentation, presentations, and coordination materials.</li><li>Experience coordinating across internal teams and external partners, including remote colleagues and in-country stakeholders.</li><li>Professional fluency in English and Arabic, both written and spoken.</li><li>Strong writing, documentation, and presentation skills, with an emphasis on clarity, accuracy, and accessibility.</li><li>Strong organizational, coordination, and time-management skills, with proven ability to track deadlines, follow up consistently, and maintain attention to detail.</li><li>Strong interpersonal, relationship management, and diplomacy skills, with the ability to work effectively across diverse technical and non-technical teams.</li><li>Ability to work independently while remaining highly collaborative and responsive to management direction and team needs.</li><li>Experience working within consortium-based programs or projects involving multiple implementing partners.</li><li>Experience navigating multi-partner compliance requirements (e.g., USAID, IREX, or similar international donors).</li><li>Experience supporting education, digital development, data, or technology-focused programming in Jordan.</li><li>Familiarity with developments in the field of Artificial Intelligence (AI) and its application in the education sector.</li><li>Familiarity with Jordanian institutional stakeholders, including ministries, universities, or education-sector actors.</li></ul>

<p><h4>About Taj HR</h4> <p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p> <p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p> <h4>Job summary</h4> <p>We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p> <p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p> <h4>Key responsibilities</h4> <ul> <li>Generate new business opportunities for recruitment and HR outsourcing services.</li> <li>Identify and engage potential clients across different industries.</li> <li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li> <li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li> <li>Understand client hiring and HR operational needs and recommend suitable solutions.</li> <li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li> <li>Build and maintain long-term client relationships.</li> <li>Achieve monthly sales targets and contribute to company growth.</li> </ul> <h4>Requirements</h4> <ul> <li>1–2 years of experience in B2B sales, business development, or account management.</li> <li>Strong communication, presentation, and negotiation skills.</li> <li>Experience in lead generation and outbound sales.</li> <li>Ability to work independently in a remote environment.</li> <li>Good command of English and Arabic.</li> <li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li> <li>Results-driven mindset with a strong focus on achieving targets.</li> </ul> <h4>Compensation & benefits</h4> <ul> <li>Fixed monthly salary.</li> <li>Attractive commission scheme based on sales performance.</li> <li>Fully remote work arrangement.</li> <li>Career growth opportunities within a growing HR consultancy.</li> <li>Supportive and collaborative work environment.</li> </ul> <p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>

<p><h4>About Taj HR</h4> <p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p> <p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p> <h4>Job summary</h4> <p>We are looking for a proactive and ambitious Sales Development Specialist with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p> <p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p> <h4>Key responsibilities</h4> <ul> <li>Generate new business opportunities for recruitment and HR outsourcing services.</li> <li>Identify and engage potential clients across different industries.</li> <li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li> <li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li> <li>Understand client hiring and HR operational needs and recommend suitable solutions.</li> <li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li> <li>Build and maintain long-term client relationships.</li> <li>Achieve monthly sales targets and contribute to company growth.</li> </ul> <h4>Requirements</h4> <ul> <li>1–2 years of experience in B2B sales, business development, or account management.</li> <li>Strong communication, presentation, and negotiation skills.</li> <li>Experience in lead generation and outbound sales.</li> <li>Ability to work independently in a remote environment.</li> <li>Good command of English and Arabic.</li> <li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li> <li>Results-driven mindset with a strong focus on achieving targets.</li> </ul> <h4>Compensation & benefits</h4> <ul> <li>Fixed monthly salary.</li> <li>Attractive commission scheme based on sales performance.</li> <li>Fully remote work arrangement.</li> <li>Career growth opportunities within a growing HR consultancy.</li> <li>Supportive and collaborative work environment.</li> </ul> <p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>

<p>We are seeking a motivated, results-driven, and empathetic Debt Settlement Sales Agent to join our growing team. In this role, you will speak with prospective clients experiencing financial hardship, evaluate their eligibility for debt settlement programs, educate them on available solutions, and guide them through the enrollment process. Success in this role requires excellent communication skills, strong objection-handling abilities, and a passion for helping clients achieve financial freedom while consistently meeting sales goals.&nbsp;</p> <p><strong>Key Responsibilities</strong></p> <p>•⁠&nbsp; ⁠Handle inbound and outbound sales calls with prospective clients.</p> <p>•⁠&nbsp; ⁠Conduct a thorough financial assessment to determine eligibility for debt settlement programs.</p> <p>•⁠&nbsp; ⁠Educate clients on the debt settlement process, benefits, risks, and expectations.</p> <p>•⁠&nbsp; ⁠Build trust and rapport with clients while maintaining professionalism and empathy.</p> <p>•⁠&nbsp; ⁠Present customized debt relief solutions based on each client’s financial situation.</p> <p>•⁠&nbsp; ⁠Effectively overcome objections and close sales.</p> <p>•⁠&nbsp; ⁠Guide clients through the enrollment process and ensure all required documentation is completed accurately.</p> <p>•⁠&nbsp; ⁠Maintain detailed and accurate records in the CRM system.</p> <p>•⁠&nbsp; ⁠Follow all company policies, compliance requirements, and industry regulations.</p> <p>•⁠&nbsp; ⁠Collaborate with Quality Assurance, Client Services, and Operations teams to ensure a seamless client experience.</p> <p>•⁠&nbsp; ⁠Meet or exceed daily, weekly, and monthly KPIs, including:<br> &nbsp; &nbsp; * Calls handled<br> &nbsp; &nbsp; * Talk time<br> &nbsp; &nbsp; * Conversion rate<br> &nbsp; &nbsp; * Enrollment volume<br> &nbsp; &nbsp; * Revenue targets</p> <p><strong>Qualifications</strong></p> <p>•⁠&nbsp; ⁠Previous experience in Debt Settlement, Debt Relief, Financial Services, or Inside Sales is preferred.</p> <p>•⁠&nbsp; ⁠Proven ability to meet or exceed sales targets.</p> <p>•⁠&nbsp; ⁠Excellent English communication skills (spoken and written).</p> <p>•⁠&nbsp; ⁠Strong negotiation and objection-handling skills.</p> <p>•⁠&nbsp; ⁠Ability to build rapport quickly with clients in sensitive financial situations.</p> <p>•⁠&nbsp; ⁠Experience using CRM systems and sales dialers is preferred.</p> <p>•⁠&nbsp; ⁠Self-motivated, organized, and goal-oriented.</p> <p>•⁠&nbsp; ⁠Ability to work in a fast-paced, performance-driven environment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities</p><ul><li>Lead the overall design strategy and vision across digital products, ensuring exceptional user experiences across mobile, web, partner platforms, and internal tools.</li><li>Design and optimize end-to-end customer journeys, including onboarding, payments, financing, property services, and customer lifecycle experiences.</li><li>Collaborate closely with Product, Engineering, Marketing, Commercial, Strategy, and Operations teams to translate business objectives and customer insights into intuitive, user-centered solutions.</li><li>Build, maintain, and continuously enhance a scalable design system, ensuring consistency across all digital products.</li><li>Drive UX/UI excellence by conducting design reviews, maintaining high design standards, and ensuring quality throughout the product development lifecycle.</li><li>Lead, mentor, and develop the design team, fostering a culture of creativity, collaboration, and continuous improvement.</li><li>Utilize customer research, analytics, and experimentation to improve user engagement, conversion, and overall customer satisfaction.</li><li>Ensure design solutions align with business objectives while delivering measurable commercial impact.</li><li>Champion best practices in product design, interaction design, accessibility, and usability across the organization.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>8+ years of experience in Product Design, UX/UI Design, or Digital Design, including significant experience in a leadership role.</li><li>Proven experience leading design for consumer-facing digital products within fintech, financial services, digital banking, payments, PropTech, marketplaces, or related technology-driven industries.</li><li>Strong portfolio demonstrating successful delivery of complex digital products and customer journeys with measurable business impact.</li><li>Expertise in UX, UI, interaction design, design systems, and user-centered design methodologies.</li><li>Experience building and scaling enterprise design systems across multiple digital products.</li><li>Strong understanding of customer journey mapping, conversion optimization, and growth-focused product design.</li><li>Proven ability to lead, mentor, and develop high-performing design teams.</li><li>Excellent stakeholder management skills with experience collaborating cross-functionally with Product, Engineering, Marketing, and Commercial teams.</li><li>Experience working within high-growth technology companies or startups is highly preferred.</li><li>Experience in embedded finance, BNPL, digital payments, digital wallets, or financial technology products is highly desirable.</li><li>Proficiency with industry-standard design tools such as Figma and other collaborative design platforms.</li></ul><p>Required Skills</p><ul><li>Team Leadership</li><li>UI/UX</li><li>IT Solutions and Products</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide end-user IT support and manage IT service processes in alignment with ITIL best practices. Implement and maintain global IT standards within the local business environment. Manage and support IT infrastructure, including on-premise and cloud-based systems. Oversee daily operations of systems, networks, and business applications to ensure availability and reliability. Coordinate and support IT projects at local, regional, and global levels. Provide technical support for operational systems and business-critical applications. Promote cybersecurity awareness and ensure compliance with secure working practices. Support IT audits, compliance activities, and follow-up actions. Manage vendor relationships, contracts, IT services, budgets, and operational expenses. Coordinate with global IT support teams, including SOC, NOC, and other technical service functions. Participate in technical change management activities and support the deployment of new technologies. Provide IT support across multiple branches, offices, and operational sites. Monitor system performance, troubleshoot issues, and implement effective solutions. Support network and infrastructure improvements, including LAN, WAN, and SD-WAN environments. Assist in maintaining data security, reporting processes, and IT governance requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><p>Bachelor s degree in Information Technology, Computer Science, or a related field.</p><p>5 7 years of relevant IT experience in infrastructure, systems administration, and end-user support.</p><p>Experience in a multi-site or international business environment is preferred.</p><p>Knowledge of IT service management processes and ITIL frameworks.</p><p>Strong technical knowledge of:</p><ul><li>Windows Server and Desktop operating systems</li><li>Active Directory, DNS, and DHCP</li><li>LAN, WAN, SD-WAN, and network infrastructure</li><li>Firewalls and general cybersecurity practices</li><li>Cloud and SaaS technologies, including Microsoft 365 and Azure fundamentals</li><li>Telephony and communication systems</li></ul><p>Experience supporting business applications and operational systems.</p><p>Exposure to IT audits, compliance requirements, and security standards.</p><p>Experience managing vendors, contracts, and IT budgets.</p><p>Strong analytical, troubleshooting, and problem-solving skills.</p><p>Excellent organizational and communication skills.</p><p>Strong English communication skills, both written and verbal.</p><p>Ability to work effectively in a fast-paced, multi-location environment.</p><p>Experience in the shipping, logistics, or transportation industry is considered an advantage.</p></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Key Responsibilities</span></p><ul><li>Lead and mentor a cross-functional data team (engineering, analytics, data science)</li><li>Architect and manage Syarah s data platform on GCP (BigQuery, Cloud Run, Dataform)</li><li>Design scalable ETL pipelines and unified star schema data models</li><li>Integrate ERPNext and other operational systems into centralized data architecture</li><li>Build and deploy containerized services using Docker on Cloud Run</li><li>Develop and maintain Flask REST APIs for secure data sharing</li><li>Own data DevOps , including CI/CD pipelines and infrastructure management</li><li>Orchestrate workflows using Apache Airflow</li><li>Integrate and govern Adjust (mobile attribution) and Mixpanel (product analytics) into a unified data lake</li><li>Ensure reliable event tracking, identity resolution, and funnel analytics across platforms</li><li>Build unified product, payments, and financial data models enabling revenue reconciliation and performance tracking</li><li>Deliver proactive insights: identify trends, anomalies, and risks before they are requested</li><li>Translate data into executive-level business decisions and recommendations</li><li>Define KPI frameworks and build trusted data products for finance, operations, and product teams</li><li>Ensure data accuracy, reliability, and availability through monitoring, alerts, and SLA standards</li><li>Develop internal AI tools using LLMs and prompt engineering to improve productivity and automation</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>7+ years of experience in data engineering, analytics, or data platform roles</li><li>Proven experience in a data leadership or senior technical role</li><li>Strong expertise in GCP data stack (BigQuery, Cloud Run, Dataform)</li><li>Advanced proficiency in Python and SQL</li><li>Solid experience building and scaling data pipelines and ETL architectures</li><li>Experience with API development (Flask or similar frameworks)</li><li>Hands-on experience with Airflow or other workflow orchestration tools</li><li>Strong knowledge of product analytics and mobile attribution tools (e.g., Mixpanel, Adjust)</li><li>Experience working with ERP systems (ERPNext or similar) is a plus</li><li>Strong understanding of data modeling, KPI frameworks, and business intelligence</li><li>Experience in building or leading data teams</li><li>Strong business acumen with ability to translate data into actionable insights</li><li>Experience with CI/CD, Docker, and cloud infrastructure management</li><li>Exposure to AI/ML tools or LLM-based automation is a strong plus</li><li>Excellent communication skills and ability to work closely with executive leadership</li></ul><p></p></section>