Operation Specialist Jobs in Jordan

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Senior HR Specialist <ul> <li><span>Posting Date</span>: 11/06/2026</li> <li><span>Ref</span>: SJOR-142</li> <li><span>Position</span>: Senior HR Specialist</li> <li> </li><li><span>Location</span>: Jordan</li> <li><span>City</span>: Amman</li> <li> </li><li><span>Sector</span>: Hospitality</li> <li><span>Years of Experience</span> 5–7 years of experience in Human Resources</li> <li> </li><li><span>Qualification</span>: Bachelor Degree in Business Administration or related field</li> <li><span>Salary</span>: 1200 to 1500 JOD </li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: <strong>Overview</strong> Our client is a leading hospitality and resort organization seeking an experienced Senior HR Specialist to lead and manage all Human Resources functions across the organization. This role is responsible for workforce planning, recruitment, performance management, employee relations, training and development, and HR governance to ensure a highly engaged workforce, regulatory compliance, and alignment with the resort’s strategic objectives. <strong>Description:</strong> <ol> <li>Lead workforce planning initiatives to ensure the availability of qualified talent required to support the resort’s operational and strategic objectives.</li> <li>Develop and implement annual recruitment and talent acquisition plans based on business and departmental needs.</li> <li>Oversee end-to-end recruitment and onboarding processes, ensuring the selection of high-caliber candidates and a smooth integration experience.</li> <li>Develop succession planning and talent pipeline programs to support business continuity and reduce operational risks.</li> <li>Manage and continuously improve performance management systems, including performance evaluations, KPI tracking, and employee development initiatives.</li> <li>Prepare analytical HR reports and performance insights for senior management, providing recommendations for continuous improvement.</li> <li>Review and update HR policies, employee handbooks, job descriptions, and codes of conduct to ensure alignment with organizational requirements and labor regulations.</li> <li>Monitor employee relations matters, investigate workplace concerns, and oversee corrective actions while maintaining a positive and productive work environment.</li> <li>Conduct workforce analysis to identify organizational gaps, workload distribution challenges, and opportunities for operational efficiency.</li> <li>Oversee employee data management and HR information systems, ensuring accuracy, confidentiality, and compliance.</li> <li>Design and implement employee engagement, recognition, and reward programs that promote motivation, retention, and organizational commitment.</li> <li>Develop and maintain effective internal communication channels to encourage employee feedback, suggestions, and continuous improvement.</li> <li>Lead training needs assessments and develop annual learning and development plans aligned with organizational goals.</li> <li>Monitor the effectiveness of training programs and evaluate their impact on employee performance and business outcomes.</li> <li>Ensure compliance with labor laws, HR policies, and governance requirements while supporting management with HR analytics and strategic workforce insights.</li> </ol> <strong>Requirements</strong> <ul> <li><strong>Education:</strong> Bachelor’s degree in Human Resources, Business Administration, or a related field.</li> <li><strong>Professional Certifications:</strong> PHR, SHRM, or equivalent HR certifications are highly preferred.</li> <li><strong>Experience:</strong> Minimum of 5–7 years of experience in Human Resources, including at least 3 years in a supervisory capacity.</li> <li><strong>Skills:</strong> Strong expertise in workforce planning, recruitment, performance management, employee relations, training and development, succession planning, and HR policy implementation.</li> <li><strong>Technical Skills:</strong> Experience with HRIS systems, workforce analytics, performance management frameworks, and HR reporting tools.</li> <li><strong>Knowledge:</strong> Solid understanding of labor laws, HR governance, organizational development, and change management practices.</li> <li><strong>Leadership Competencies:</strong> Strong communication, stakeholder management, coaching, conflict resolution, problem-solving, and organizational development capabilities.</li> <li><strong>Languages:</strong> Fluent in Arabic and English.</li> <li><strong>Location:</strong> Airport Road, south of Amman, Jordan.</li> <li><strong>Availability:</strong> Immediate or 30-day joining preferred.</li> </ul> <strong>Compensation &amp; Benefits</strong> <ul> <li><strong>Salary Range:</strong> JOD 1,200 – 1,500 Monthly Package.</li> <li><strong>Working Schedule:</strong> As per company policy.</li> </ul> <br> More<br> </li> </ul> <br> <br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Organization of the Telephone Department and FO Administration.</li> <li>Ensuring staff are adhering to the “Welcome Charter” and the OSM.</li> <li>Ensure all external and internal calls are answered as laid out in the OSM and ensure efficient connection with the correct person.</li> <li>Be aware at all times of the whereabouts of the managers and where to contact them.</li> <li>Monitor the logs of long distance calls, faxes and messages.</li> <li>Co-ordinate communication within the hotel in the event of an emergency.</li> <li>Prepare the weekly stores order and maintain stock levels.</li> <li>Follow the grooming standards.</li> <li>Attend training classes as per schedule.</li> <li>Show fullest cooperation and respect within the team and other departments.</li> <li>Be aware of the daily activities and have product knowledge of all the hotel facilities.</li> </ul> <h4>Operations:</h4> <ul> <li>Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.</li> <li>Demonstrate pride in the workplace with a high level commitment.</li> <li>Treat all guests and colleagues in a polite and courteous manner at all times.</li> <li>Give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.</li> <li>Anticipate guests’ needs wherever possible and react to these to enhance guest satisfaction.</li> <li>Promote a helpful and professional image to the internal and external customer.</li> <li>Aim to ascertain a high degree of guest satisfaction with zero complaints about your department.</li> <li>Use guest names whenever appropriate.</li> <li>Have a good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants, shops and function rooms.</li> <li>Be well informed about special functions and events held in the hotel on a daily basis.</li> <li>Be aware of the hotel management, their office location, role and availability.</li> <li>Comply with the hotel’s legal requirements for fire, bomb threats and health and safety.</li> <li>Attend all training sessions as required.</li> <li>Keep your work areas clean and tidy at all times.</li> <li>Be fully aware of the national history of the area, places of interest, shopping areas, etc.</li> <li>Maintain professional confidentiality and never disclose any secrets pertaining to the company.</li> <li>Carry out any reasonable duties as requested by a senior manager.</li> <li>Conduct a daily briefing with your team and ensure a smooth hand-over between shifts.</li> <li>Identify, plan and carry out any necessary training and maintain staff training logbooks.</li> <li>Be conversant with the daily weather forecast.</li> <li>Ensure that communication agents fill in the logbook daily and hand over to the next shift.</li> <li>Report and follow up maintenance faults with the switchboard and related equipment.</li> <li>Prepare a weekly schedule and timesheet.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>The Learning &amp; Development Specialist supports the planning, development, implementation, and evaluation of learning and development initiatives across the organization. The role focuses on training coordination and delivery, learning content development, Al Ameed Academy administration, employee learning follow-up, and supporting the continuous development of employees. The specialist works closely with the L&amp;D Manager, department heads, subject matter experts, and external training providers to ensure learning initiatives are practical, engaging, and aligned with organizational needs and standards. Support the annual L&amp;D plan, training calendar, and employee development initiatives. Identify learning needs through performance results, assessments, operational feedback, and collaboration with department heads. Develop engaging learning materials, presentations, assessments, guides, videos, and digital content using AI and other tools. Deliver and coordinate various learning formats, including classroom training, workshops, OJT, e-learning, and coaching. Administer the LMS, including course management, enrollment, assessments, completion tracking, and learning records. Monitor participation, learning outcomes, and effectiveness, and prepare L&amp;D reports and follow-up actions. Coordinate training logistics, schedules, communication, venues, materials, and external providers. Collaborate with SMEs to ensure content is accurate, current, and aligned with procedures and standards. Evaluate training effectiveness and provide reinforcement, coaching, and follow-up where needed. Maintain accurate L&amp;D documentation and stay updated on learning technologies, AI tools, methodologies, and best practices. Provide coaching and support to employees to foster continuous learning and development. Assist in the creation and implementation of career development plans and succession planning initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Human Resources, Business Administration or a related field. Minimum 3 years of experience in Training and development function Experience with Learning Management Systems Excellent verbal and written communication skills</p>

<p>The goals of the Software Implementation Specialist are to provide product recommendations and configurations, ensure proactive communication to clients and internal staff, and manage enhancement requirements and escalations and the capability to understand simple to complex business requirements. The ultimate goal is to be able to configure our solution(s) to address those client needs. The Software Implementation Specialist drives projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the implementation. We are expanding a world class Professional Services organization that already has a proven track record of working with companies globally. This position is an individual contributor role within our Professional Services Organization and reports to the PS Manager.</p><p>Roles and Responsibilities:</p><p>The Professional Services team works with customers from day one ensuring the products and solutions implemented are fit for purpose and meet the requirements of the project and organization. The ideal candidate will be someone with a "consultative" background interfacing with clients on a daily basis and able to be hands-on technically with our solution(s).</p><ul><li>Work directly with customers to define requirements and deploy solutions.</li><li>Deliver business analysis and solutions engineering work closely with our customer champions to understand in detail the use cases and business processes and define and implement the solutions in Blue.</li><li>Able to manage multiple projects concurrently</li><li>Able to act as project manager on behalf of clients, to help them remain within the scope of their projects, maintain timelines and meet deadlines.</li><li>Work as a member of a project team (internal and client).</li><li>The technical tasks may include importing data, custom reporting, developing document reports, and user acceptance testing.</li><li>Ensure long-term adoption for customers, support organizational change and generate business value in a short timeline</li><li>Provide remote and at times onsite consulting</li><li>Prepare technical objectives - identify and describe key goals and provide the work processes to achieve these goals</li><li>Serve as the software expert and product specialist, aiming to solve customer business challenges</li><li>Act as liaison with the development team to document new requirements and follow up to ensure the work meets the requirements</li><li>Identify additional product/services opportunities in customer organization.</li></ul><p>If you answer yes to the following, you d be a great fit for this position</p><ul><li>A quick learner who can easily assimilate new technologies and skills</li><li>Ability to deliver formal and informal training to clients</li><li>Ability to translate customer needs into requirements</li><li>Works well in team based environment</li><li>Excellent verbal and written communication skills</li><li>Excellent time management and organizational skills</li><li>Creative, self-motivated, with good interpersonal skills</li><li>Ability to work independently</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Computer Engineering, Computer Science, MIS or other related field diploma</li><li>Requires solid functional and technical knowledge of enterprise software applications</li><li>Experience working with relational databases (i.e. SQL)</li><li>Experience working with integration solutions, and software API's</li><li>Willingness to travel (if needed)</li></ul><p>Nice to Have</p><ul><li>Project management and requirements analysis experience</li><li>Pre-sales / sales-engineering experience a plus</li><li>Training experience a plus</li><li>Experience working with Enterprise accounts</li><li>Proficiency in French and knowledge of other languages (ex: Spanish)</li></ul><p>Apply by sending us your resume and cover letter.</p><p>Other Requirements</p><ul><li>Only apply if you are a Amman (or surroundings) resident that is interested in being part of a vibrant and highly engaged at-the-office culture.</li></ul>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p> <p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associate's degree or four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul> <h4>Compensation details</h4> <p>$80,000 - $100,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p> <h4>Original posting</h4> <p>05/11/2026 - Until filled</p> <p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>Job summary</h4> <p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Ensuring culinary standards and responsibilities are met for restaurant</h4> <ul> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li> <li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li> <li>Maintains food preparation handling and correct storage standards.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Plans and manages food quantities and plating requirements for the restaurant.</li> <li>Communicates production needs to key personnel.</li> <li>Assists in developing daily and seasonal menu items for the restaurant.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Estimates daily restaurant production needs.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> <li>Determines how food should be presented and creates decorative food displays.</li> </ul> <br> <h4>Leading kitchen team</h4> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li> <li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Ensuring and maintaining the productivity level of employees.</li> <li>Ensures employees are cross-trained to support successful daily operations.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> </ul> <br> <h4>Establishing and maintaining restaurant kitchen goals</h4> <ul> <li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li> <li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li> <li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li> <li>Effectively investigates, reports and follows-up on employee accidents.</li> <li>Knows and implements company safety standards.</li> </ul> <br> <h4>Ensuring exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Sets a positive example for guest relations.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Handles guest problems and complaints.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <br> <h4>Managing and conducting human resource activities</h4> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li> <li>Manages employee progressive discipline procedures.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Uses all available on the job training tools for employees.</li> <li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluating results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Ensuring culinary standards and responsibilities are met for restaurant</h4> <ul> <li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li> <li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li> <li>Maintains food preparation handling and correct storage standards.</li> <li>Recognizes superior quality products, presentations and flavor.</li> <li>Plans and manages food quantities and plating requirements for the restaurant.</li> <li>Communicates production needs to key personnel.</li> <li>Assists in developing daily and seasonal menu items for the restaurant.</li> <li>Ensures compliance with all applicable laws and regulations.</li> <li>Follows proper handling and right temperature of all food products.</li> <li>Estimates daily restaurant production needs.</li> <li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li> <li>Checks the quality of raw and cooked food products to ensure that standards are met.</li> <li>Determines how food should be presented and creates decorative food displays.</li> </ul> <br> <h4>Leading kitchen team</h4> <ul> <li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li> <li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Ensuring and maintaining the productivity level of employees.</li> <li>Ensures employees are cross-trained to support successful daily operations.</li> <li>Ensures employees understand expectations and parameters.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> </ul> <br> <h4>Establishing and maintaining restaurant kitchen goals</h4> <ul> <li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li> <li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li> <li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li> <li>Effectively investigates, reports and follows-up on employee accidents.</li> <li>Knows and implements company safety standards.</li> </ul> <br> <h4>Ensuring exceptional customer service</h4> <ul> <li>Provides services that are above and beyond for customer satisfaction and retention.</li> <li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li> <li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li> <li>Sets a positive example for guest relations.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Empowers employees to provide excellent customer service.</li> <li>Handles guest problems and complaints.</li> <li>Interacts with guests to obtain feedback on product quality and service levels.</li> </ul> <br> <h4>Managing and conducting human resource activities</h4> <ul> <li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li> <li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li> <li>Manages employee progressive discipline procedures.</li> <li>Participates in the employee performance appraisal process, providing feedback as needed.</li> <li>Uses all available on the job training tools for employees.</li> <li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Analyzes information and evaluating results to choose the best solution and solve problems.</li> <li>Attends and participates in all pertinent meetings.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Job summary:</h4> <p>The Chief Engineer at Movenpick Resort Petra Jordan is responsible for the overall supervision, management, and leadership of the engineering department. This role ensures the smooth operation of all hotel facilities, including mechanical, electrical, plumbing, and HVAC systems. The Chief Engineer plays a crucial role in maintaining the hotel’s safety standards, managing energy efficiency, and providing a high level of service to both internal and external guests.</p> <h4>Key responsibilities:</h4> <p><strong>Leadership and team management:</strong><br> Lead and supervise the engineering team, including recruiting, training, and developing staff to maintain a highly skilled and motivated team.<br> Assign tasks, manage shifts, and oversee daily operations of the engineering department.<br> Provide technical expertise and support for maintenance staff.</p> <p><strong>Maintenance and operations:</strong><br> Oversee all maintenance programs, preventive maintenance, and repairs for all hotel equipment, including HVAC, electrical, plumbing, and fire safety systems.<br> Ensure that all hotel facilities and systems are functioning efficiently and in compliance with safety and regulatory standards.<br> Manage day-to-day operational issues, ensuring quick and efficient problem resolution to minimize downtime and guest inconvenience.</p> <p><strong>Budget and financial management:</strong><br> Prepare and manage the department's budget, including controlling costs related to maintenance, energy consumption, and capital expenditures.<br> Ensure proper inventory control of parts and supplies, as well as efficient energy and water management to optimize operational expenses.<br> Monitor and analyze energy consumption, looking for cost-saving opportunities.</p> <p><strong>Health, safety, and compliance:</strong><br> Ensure all building systems comply with health and safety regulations, including fire safety systems, emergency lighting, and building security.<br> Oversee regular safety inspections and ensure compliance with all local, national, and international standards and regulations.<br> Act as the key contact during emergencies and ensure the safety of guests and employees.</p> <p><strong>Capital projects and renovations:</strong><br> Oversee engineering aspects of capital projects, renovations, and upgrades within the hotel, ensuring work is completed on time and within budget.<br> Collaborate with external contractors and service providers as needed for large-scale projects and technical services.</p> <p><strong>Collaboration with other departments:</strong><br> Work closely with the housekeeping, front office, and food & beverage departments to ensure all guest areas and back-of-house operations are in optimal condition.<br> Assist in setting up rooms, conference facilities, and event spaces when engineering support is needed.<br> Provide timely communication and status updates on engineering tasks to hotel management.</p> <p><strong>Sustainability and environmental initiatives:</strong><br> Develop and implement energy conservation and sustainability initiatives to reduce the hotel's environmental impact.<br> Collaborate with the management team on environmental sustainability efforts, ensuring alignment with the hotel's corporate responsibility policies.</p> <h4>Qualifications</h4> <p><strong>Qualifications:</strong><br> Bachelor's degree in Mechanical, Electrical, Civil Engineering, or a related field.<br> 7+ years of experience in hotel engineering or facilities management, with at least 3 years in a senior engineering leadership role.<br> Strong technical knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.<br> Experience in budgeting, project management, and contractor management.<br> Excellent leadership, communication, and problem-solving skills.<br> Knowledge of sustainability practices and energy management systems is preferred.<br> Familiarity with local regulations, building codes, and safety standards.</p> <p><strong>Competencies:</strong><br> Strong leadership and team management capabilities.<br> Analytical and detail-oriented with excellent organizational skills.<br> Ability to work under pressure and manage multiple priorities.<br> Strong communication and interpersonal skills.<br> Proficiency in relevant software and systems, including BMS (Building Management Systems).</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Job summary:</h4> <p>The Chief Engineer at Movenpick Resort Petra Jordan is responsible for the overall supervision, management, and leadership of the engineering department. This role ensures the smooth operation of all hotel facilities, including mechanical, electrical, plumbing, and HVAC systems. The Chief Engineer plays a crucial role in maintaining the hotel’s safety standards, managing energy efficiency, and providing a high level of service to both internal and external guests.</p> <h4>Key responsibilities:</h4> <p><strong>Leadership and team management:</strong><br> Lead and supervise the engineering team, including recruiting, training, and developing staff to maintain a highly skilled and motivated team.<br> Assign tasks, manage shifts, and oversee daily operations of the engineering department.<br> Provide technical expertise and support for maintenance staff.</p> <p><strong>Maintenance and operations:</strong><br> Oversee all maintenance programs, preventive maintenance, and repairs for all hotel equipment, including HVAC, electrical, plumbing, and fire safety systems.<br> Ensure that all hotel facilities and systems are functioning efficiently and in compliance with safety and regulatory standards.<br> Manage day-to-day operational issues, ensuring quick and efficient problem resolution to minimize downtime and guest inconvenience.</p> <p><strong>Budget and financial management:</strong><br> Prepare and manage the department's budget, including controlling costs related to maintenance, energy consumption, and capital expenditures.<br> Ensure proper inventory control of parts and supplies, as well as efficient energy and water management to optimize operational expenses.<br> Monitor and analyze energy consumption, looking for cost-saving opportunities.</p> <p><strong>Health, safety, and compliance:</strong><br> Ensure all building systems comply with health and safety regulations, including fire safety systems, emergency lighting, and building security.<br> Oversee regular safety inspections and ensure compliance with all local, national, and international standards and regulations.<br> Act as the key contact during emergencies and ensure the safety of guests and employees.</p> <p><strong>Capital projects and renovations:</strong><br> Oversee engineering aspects of capital projects, renovations, and upgrades within the hotel, ensuring work is completed on time and within budget.<br> Collaborate with external contractors and service providers as needed for large-scale projects and technical services.</p> <p><strong>Collaboration with other departments:</strong><br> Work closely with the housekeeping, front office, and food & beverage departments to ensure all guest areas and back-of-house operations are in optimal condition.<br> Assist in setting up rooms, conference facilities, and event spaces when engineering support is needed.<br> Provide timely communication and status updates on engineering tasks to hotel management.</p> <p><strong>Sustainability and environmental initiatives:</strong><br> Develop and implement energy conservation and sustainability initiatives to reduce the hotel's environmental impact.<br> Collaborate with the management team on environmental sustainability efforts, ensuring alignment with the hotel's corporate responsibility policies.</p> <h4>Qualifications</h4> <p><strong>Qualifications:</strong><br> Bachelor's degree in Mechanical, Electrical, Civil Engineering, or a related field.<br> 7+ years of experience in hotel engineering or facilities management, with at least 3 years in a senior engineering leadership role.<br> Strong technical knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.<br> Experience in budgeting, project management, and contractor management.<br> Excellent leadership, communication, and problem-solving skills.<br> Knowledge of sustainability practices and energy management systems is preferred.<br> Familiarity with local regulations, building codes, and safety standards.</p> <p><strong>Competencies:</strong><br> Strong leadership and team management capabilities.<br> Analytical and detail-oriented with excellent organizational skills.<br> Ability to work under pressure and manage multiple priorities.<br> Strong communication and interpersonal skills.<br> Proficiency in relevant software and systems, including BMS (Building Management Systems).</p> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages the day-to-day operation of recruitment services and activities, including the revision of vacancy advertisements to ensure compliance with post descriptions, production of effective material for advertisements, preparation, in coordination with the hiring office, of technical tests, and monitoring the process of screening applications against established criteria and raising discrepancies with the concerned department when necessary; advises the HRCMO; accordingly, Prepares for interviews; ensures that recruitments are carried out in accordance with the overall recruitment plan; incorporates gender perspectives; participates in interview panels and completes interview reports for local recruitment in the field. Initiates contact with job applicants and provides guidance and feedback to internal and external candidates on matters related to the recruitment process and employment with the Agency. Advises the HRCMO and Field Human Resources Officer (FHRO) on recruitment issues; assists in the development of the annual Field recruitment plan; contributes to the refinement of the Field s recruitment guidelines and selection procedures. Produces periodic statistical reports on recruitment activities for use inside the Agency, including data on rosters, new incumbent profiles, and shortlisted candidates; produces other related reports, as required. Contacts counterparts in missions, non-governmental organizations and national recruitment services, with regard to Agency vacancies and applications as required. Provides updates to Programmes, Service Programmes heads and Chiefs of Area Office on recruitment issues, as required. Oversees the development of appropriate tools for assessment in coordination with hiring offices. Performs other duties as may be assigned by the supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong> A university degree from accredited educational institution in human resources management, public or business administration or any other related field.</p><p><strong>Job - Specific Qualification</strong> Not available.</p><p><strong>Work Experience</strong> Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A yes answer doesn t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. You are required to have at least five years of progressively responsible relevant experience in experience in human resources management, including two years in recruitment and succession planning at a supervisory level.</p><p></p></section>

<p><h4>About us</h4> <p>Established in the region for 40 years, PwC has around 12,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. Our regional team operates across the Middle East bringing international experience delivered within the context of the region and its culture. We can bring the collective knowledge and experience of more than 370,000 people across the entire global PwC network in advisory, assurance and tax to help you find the value you are looking for.</p> <p>With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through assurance, tax and advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.</p> <h4>Line of service overview</h4> <p>At PwC, our Tax & Legal Services teams provide clients with strategic advice on tax planning, compliance, and regulatory matters. We support organisations in navigating complex tax and legal frameworks while optimising their tax positions. As new tax regimes continue to emerge across the Middle East, this area is becoming increasingly important for businesses, with significant implications for operations and overall profitability.</p> <h4>TLS business unit overview</h4> <p>Clients & Markets within TLS are responsible for shaping and driving the firm’s growth agenda across the region. Working closely with business unit stakeholders and specialist teams, Clients & Markets plays a critical role in originating and supporting key client opportunities to shape compelling value propositions, and bring the right capabilities together to deliver measurable outcomes for our clients.</p> <h4>How you’ll contribute</h4> <p>As a Senior Associate - Clients and Markets, you will be proactive and assist the team in implementing the firm’s strategy that focuses on key clients, industries, and markets. Working alongside the broader Clients & Markets team, you will collaborate with our partners and their teams in tracking the performance and progress of the business across markets to achieve the firm's objectives.</p> <ul> <li>Work with the Clients & Markets function to deliver infrastructure such as financial performance analysis, industry and client analysis, market share and competitor SWOT analysis and thought leadership to develop an account management plan.</li> <li>Collaborate with colleagues across different teams within our Clients & Markets team to bring our clients high value solutions.</li> <li>Work closely with the partners and directors in developing account strategy and support them in driving the account management activities.</li> <li>Prepare various executive level presentations such as account plans, industry/sector summaries.</li> <li>Prepare performance summaries for accounts and industries using revenue, opportunity, backlog data on monthly/quarterly basis.</li> <li>Support the teams in developing client, industry and country profiles using various research tools, databases and online research.</li> <li>Track the latest regulatory changes and market trends that impact our clients from a tax and legal perspective and support the engagement teams in developing a go-to-market strategy.</li> <li>Participate and drive various meetings/calls related to priority accounts, industries and countries.</li> <li>Support lead partners, industry leaders in monitoring the performance of their respective areas on a monthly/quarterly basis.</li> <li>Create and maintain reports and dashboards using Salesforce, PowerPoint, and Excel sheets.</li> <li>Manage various initiatives in collaboration with the marketing team such as client workshops, webinars, seminars, external and internal events.</li> </ul> <h4>What you’ll bring</h4> <ul> <li>You will be a highly motivated and high performing individual with the ability to be flexible and adaptive on a daily basis.</li> <li>Excellent communication (verbal and written) skills.</li> <li>Excellent organisational, time management, quality management, and project management skills with the ability to prioritise workload, work with senior stakeholders and perform under pressure.</li> <li>Technical knowledge and experience in evaluating tender responses are advantageous.</li> <li>Education: Bachelor's degree or equivalent.</li> <li>Years of experience: 4+ years in business development.</li> <li>Fluency in spoken and written English is essential.</li> <li>Previous experience in strategy consulting or management consulting is a plus.</li> <li>Excellent PowerPoint skills, as well as proficiency in Microsoft Office.</li> <li>Proficiency in Salesforce is an advantage.</li> </ul> <h4>How you’ll make a difference</h4> <p>At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.</p> <h4>Why you’ll love working at PwC</h4> <p>At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference by applying your unique perspective and talents? You can grow exponentially here.</p></p><p></p>

<p><h4>Responsibilities</h4> <p>Perform all-source intelligence analysis related to military actions, insurgent activities, economic and political activities, and threats to regional stability.</p> <p>Research, develop, present, and publish all-source intelligence products at the tactical, operational, and strategic levels.</p> <h4>Requirements</h4> <ul> <li>Active TS/SCI clearance</li> <li>Associate's degree or four years of direct relevant intelligence analysis experience</li> <li>At least four years analytical experience at the tactical/operational level within DoD or equivalent government agencies</li> <li>Requires former MOS 35F, 350F, 18F, 35D, 34A, or equivalent specialty codes such as USMC – 0204, 0210, 0211 - Counterintelligence/Human Intelligence Specialist, 0231 Intelligence Specialist, US Navy – Navy Intelligence Specialist, USAF - 1N051 All Source Intelligence Analyst, 1N771 Human Intelligence Specialist, 1N451A Intelligence Fusion Analyst</li> <li>Proficient in utilizing standard computer applications and intelligence related automation to support analytical efforts and product development</li> <li>Possess strong research, analytical, and writing skills</li> <li>Be capable of effectively operating as a member of an analytical team from a remote location in support of CJOA-A requirements</li> <li>Briefing skills to include the ability to clearly articulate information</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Bachelor's degree</li> <li>Experience in either CT, Afghanistan/SWA regional issues, HUMINT, CI or military analysis</li> <li>OSINT/PAI research and analytical experience</li> </ul> <h4>Compensation details</h4> <p>$80,000 - $100,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions or benefits.</p> <h4>Original posting</h4> <p>05/11/2026 - Until filled</p> <p>The company anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>The company is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p>SRD Center is seeking a qualified Evaluation Specialist to join a multidisciplinary team conducting the final evaluation of a multi-year education sector system-strengthening programme in Jordan. The assignment will examine programme performance and results across areas including education sector policy and planning, monitoring and evaluation, institutional strengthening, education data and statistics, evidence-based decision-making, governance and coordination, education financing, gender equality and inclusion, digital transformation, and crisis-sensitive planning. The Evaluation Specialist will work closely with the Team Leader and other team members and will contribute to evaluation design, desk review, data collection, stakeholder consultations, analysis, triangulation, reporting, and development of recommendations. Tasks The Evaluation Specialist will be responsible for: • Contributing to the development of the evaluation methodology and technical approach. • Supporting preparation of the inception report, evaluation matrix, stakeholder mapping, consultation plan, sampling approach, data collection instruments, and workplan. • Conducting a detailed desk review of programme documentation, strategies, policies, reports, monitoring information, previous evaluations, and technical outputs. • Reviewing the programme Theory of Change and results framework. • Conducting key informant interviews, focus group discussions, stakeholder consultations, and other data collection activities. • Supporting qualitative and quantitative data collection and analysis. • Participating in consultations with government institutions, education sector stakeholders, development partners, programme personnel, and beneficiaries. • Assessing programme performance against the evaluation criteria of relevance, coherence, effectiveness, efficiency, impact, and sustainability. • Assessing changes in institutional capacities, systems, processes, and organizational practices. • Examining the extent to which programme-supported reforms and approaches have been institutionalized and sustained. • Contributing technical analysis in areas relevant to the candidate s expertise. • Triangulating evidence from documents, interviews, focus groups, surveys, monitoring data, and other sources. • Identifying achievements, implementation challenges, good practices, lessons learned, unintended results, and factors affecting programme performance. • Contributing to the development of practical and evidence-based recommendations. • Supporting preparation and delivery of preliminary findings and validation presentations. • Drafting and reviewing sections of the draft and final evaluation reports. • Contributing to preparation of the recommendations matrix and final presentation. • Addressing comments and feedback on assigned sections and analytical areas. • Supporting the preparation and organization of datasets, consultation records, analysis files, and other evaluation documentation. • Applying ethical evaluation principles, confidentiality, informed consent, gender sensitivity, inclusion, human rights, and the do no harm principle throughout the assignment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>A Master's degree or equivalent in Education, Social Sciences, Statistics, Economics, Public Administration, Information Systems, Evaluation, or another relevant discipline.</li><li>At least 3 years of relevant professional experience in evaluation, research, assessment, analytical studies, or related assignments.</li><li>Demonstrated experience supporting evaluations through qualitative and/or quantitative data collection and analysis.</li><li>Experience working on education sector programmes, policy, institutional strengthening, or related development programmes is strongly preferred.</li><li>Technical expertise in one or more of the following areas:<ul><li>education sector planning and policy;</li><li>monitoring and evaluation;</li><li>education statistics and data analysis;</li><li>education data systems and EMIS;</li><li>digital transformation;</li><li>education financing and budgeting;</li><li>institutional capacity development;</li><li>governance and partnership coordination;</li><li>gender equality and inclusion;</li><li>crisis-sensitive education planning.</li></ul></li><li>Strong research and analytical skills.</li><li>Experience conducting interviews, focus group discussions, stakeholder consultations, and/or surveys.</li><li>Ability to synthesize qualitative and quantitative evidence into clear findings and recommendations.</li><li>Strong writing and communication skills.</li><li>Good command of English.</li><li>Ability to work effectively as part of a multidisciplinary evaluation team.</li><li>Willingness to undertake fieldwork and travel within Jordan as required.</li><li>Previous experience working with government institutions, international organizations, or development partners is an advantage.</li><li>Experience in Jordan and/or the Middle East region is an advantage.</li><li>Candidates must be independent from the programme being evaluated and should disclose any previous involvement that could represent an actual or perceived conflict of interest.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Programme Management Consultant will support the Relief and Social Service Department (RSSD) in the continued implementation of the digital archive initiative. The assignment focuses on programme oversight, coordination, delivery tracking, risk management, and reporting. The programme is already under implementation. Reporting to the Director, RSSD the Consultant will review current progress, identify bottlenecks and delivery risks, coordinate follow-up across project contributors, support management decision-making, and complete the deliverables set out below. The consultant will provide advisory, coordination, planning, monitoring, and reporting support to strengthen programme delivery.</p><p>The consultant will:</p><ul><li>Review the current status of the archive initiative, including workplans, deliverables, timelines, risks, contracts, stakeholder roles, staffing arrangements, and implementation challenges</li><li>Develop and maintain integrated delivery plans, schedules, risk registers, issue logs, dependency trackers, and reporting tools</li><li>Provide day-to-day coordination support across RSSD stakeholders, project teams, consultants, vendors, and service providers</li><li>Track progress regularly, including daily or near-daily follow-up on priority tasks, blockers, dependencies, and pending decisions</li><li>Identify delays, underperformance, resource gaps, and bottlenecks, recommending corrective action as appropriate</li><li>Support coordination of archive digitization, reading, validation, verification, metadata, investigative documentation, human verification, research support, and knowledge management activities</li><li>Track and support completion of the reading and verification of master card-related archive records</li><li>Support development of a model and completion plan for investigative factsheets</li><li>Facilitate coordination between archive and research stakeholders and technical or service-provider teams to ensure that tools and systems support RSSD requirements</li><li>Advise senior management on implementation priorities, risks, resource needs, governance arrangements, and future operating requirements</li><li>Support governance meetings, stakeholder consultations, donor reporting, budget reviews, procurement planning, and implementation reviews</li><li>Coordinate with the Communications Specialist, as required, to support dissemination of programme achievements, lessons learned, and knowledge products</li><li>Monitor programme performance, budget utilization, procurement timelines, vendor performance, milestones, risks, outputs, and deliverables against approved workplans</li><li>Prepare progress reports, briefing notes, presentations, donor reporting inputs, decision logs, management updates, lessons learned, and recommendations for future phases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications/special skills</h2><p><strong>EDUCATION</strong></p><p>An advanced university degree (Master's degree or equivalent) in a relevant field is required. A first-level university degree (Bachelor's degree or equivalent) in a relevant field, combined with an additional two years of relevant experience, may be accepted in lieu of an advanced university degree. Professional certification in project or programme management, archives, records management, digital preservation, information governance, or knowledge management is desirable</p><p><strong>EXPERIENCE</strong></p><p>A minimum of ten years of progressively responsible experience managing complex archive, research, information management, digitization, knowledge management, records management, or related programmes involving multiple interdependent activities is required Experience coordinating multidisciplinary teams, external service providers, vendors, and consultants across archival, research, operational, information management, or technical functions is required Experience managing programme integration, dependencies, risks, delivery tracking, budgets, contracts, reporting requirements, and stakeholder engagement is required Experience providing day-to-day programme coordination, performance tracking, issue escalation, and corrective action recommendations across complex implementation teams is required Experience supporting donor-funded projects and complex multi-stakeholder initiatives involving international organizations, academic institutions, cultural heritage organizations, development partners, or similar stakeholders is required Experience managing or supporting archival digitization, records validation, human verification, metadata, investigative documentation, research documentation, or structured information extraction processes is highly desirable Experience providing strategic advice to senior management on programme implementation, governance, risk management, financial oversight, and organizational priorities is highly desirable Experience with Human-in-the-Loop processes, data annotation, machine learning-enabled extraction, digital repositories, records management systems, metadata frameworks, or structured factsheet workflows is desirable Experience within the United Nations system, international organizations, or humanitarian and development contexts is desirable</p><p><strong>TECHNICAL SKILLS</strong></p><p>Strong programme and project management skills, including experience with complex, multi-stakeholder programmes with interconnected deliverables, is required Advanced proficiency in Microsoft Office applications and project management tools is required Strong knowledge of archive, records management, digitization, validation, verification, metadata, research documentation, or knowledge management processes is required Strong ability to maintain delivery trackers, risk registers, dependency logs, budget monitoring tools, and management reporting products is required Understanding of how digital tools, AI-enabled extraction, machine learning, and Human-in-the-Loop processes can support archive, research, validation, and knowledge management activities is desirable Knowledge of digital repository systems, metadata standards, and international standards in archives, records management, digitization, digital preservation, and information governance is desirable</p><p><strong>Languages</strong></p><p>Excellent command of written and spoken English is required.</p><p></p></section>

<p><h4>About Taj HR</h4> <p>Taj HR Consultancy is a recruitment and HR solutions company that helps organizations build and manage high-performing teams. Our services include recruitment and executive search, as well as HR outsourcing solutions that enable businesses to streamline their HR operations and focus on their core objectives.</p> <p>We are looking for a motivated Sales Development Specialist to support the growth of our recruitment and HR outsourcing services by identifying new business opportunities and building strong client relationships.</p> <h4>Job summary</h4> <p>We are looking for a proactive and ambitious Sales Development Manager with 1–2 years of B2B sales experience to identify new business opportunities, engage potential clients, and contribute to the growth of our recruitment and HR services portfolio.</p> <p>This is a fully remote position offering a fixed monthly salary plus an attractive sales commission structure based on performance.</p> <h4>Key responsibilities</h4> <ul> <li>Generate new business opportunities for recruitment and HR outsourcing services.</li> <li>Identify and engage potential clients across different industries.</li> <li>Conduct outreach through LinkedIn, email, phone calls, and networking activities.</li> <li>Schedule meetings with decision-makers and present Taj HR's service offerings.</li> <li>Understand client hiring and HR operational needs and recommend suitable solutions.</li> <li>Prepare proposals and coordinate with internal teams to ensure successful service delivery.</li> <li>Build and maintain long-term client relationships.</li> <li>Achieve monthly sales targets and contribute to company growth.</li> </ul> <h4>Requirements</h4> <ul> <li>1–2 years of experience in B2B sales, business development, or account management.</li> <li>Strong communication, presentation, and negotiation skills.</li> <li>Experience in lead generation and outbound sales.</li> <li>Ability to work independently in a remote environment.</li> <li>Good command of English and Arabic.</li> <li>Proficiency in LinkedIn, Microsoft Office, and CRM systems.</li> <li>Results-driven mindset with a strong focus on achieving targets.</li> </ul> <h4>Compensation & benefits</h4> <ul> <li>Fixed monthly salary.</li> <li>Attractive commission scheme based on sales performance.</li> <li>Fully remote work arrangement.</li> <li>Career growth opportunities within a growing HR consultancy.</li> <li>Supportive and collaborative work environment.</li> </ul> <p>Join Taj HR Consultancy and help organizations connect with exceptional talent while building a rewarding career in B2B sales.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Organization of the Telephone Department and FO Administration.</li> <li>Ensuring staff are adhering to the “Welcome Charter” and the OSM.</li> <li>Ensure all external and internal calls are answered as laid out in the OSM and ensure efficient connection with the correct person.</li> <li>Be aware at all times of the whereabouts of the managers and where to contact them.</li> <li>Monitor the logs of long distance calls, faxes and messages.</li> <li>Co-ordinate communication within the hotel in the event of an emergency.</li> <li>Prepare the weekly stores order and maintain stock levels.</li> <li>Follow the grooming standards.</li> <li>Attend training classes as per schedule.</li> <li>Show fullest cooperation and respect within the team and other departments.</li> <li>Be aware of the daily activities and have product knowledge of all the hotel facilities.</li> </ul> <h4>Operations:</h4> <ul> <li>Report to work within the requested time, prior to the commencement of duty, well-groomed and dressed to the uniform standard.</li> <li>Demonstrate pride in the workplace with a high level commitment.</li> <li>Treat all guests and colleagues in a polite and courteous manner at all times.</li> <li>Give your full cooperation to all guests, and assist in a prompt, caring and helpful manner.</li> <li>Anticipate guests’ needs wherever possible and react to these to enhance guest satisfaction.</li> <li>Promote a helpful and professional image to the internal and external customer.</li> <li>Aim to ascertain a high degree of guest satisfaction with zero complaints about your department.</li> <li>Use guest names whenever appropriate.</li> <li>Have a good knowledge of all the different types of rooms, hotel facilities, and hours of operation, restaurants, shops and function rooms.</li> <li>Be well informed about special functions and events held in the hotel on a daily basis.</li> <li>Be aware of the hotel management, their office location, role and availability.</li> <li>Comply with the hotel’s legal requirements for fire, bomb threats and health and safety.</li> <li>Attend all training sessions as required.</li> <li>Keep your work areas clean and tidy at all times.</li> <li>Be fully aware of the national history of the area, places of interest, shopping areas, etc.</li> <li>Maintain professional confidentiality and never disclose any secrets pertaining to the company.</li> <li>Carry out any reasonable duties as requested by a senior manager.</li> <li>Conduct a daily briefing with your team and ensure a smooth hand-over between shifts.</li> <li>Identify, plan and carry out any necessary training and maintain staff training logbooks.</li> <li>Be conversant with the daily weather forecast.</li> <li>Ensure that communication agents fill in the logbook daily and hand over to the next shift.</li> <li>Report and follow up maintenance faults with the switchboard and related equipment.</li> <li>Prepare a weekly schedule and timesheet.</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.</p><br><p><br><strong>1.Role and responsibilities</strong><br>NRC is implementing a Shelter Programme in Zaatari and Azraq refugee camps in Jordan to improve the living conditions of refugees through the provision of adequate shelter assistance and support to meet their basic needs. The Shelter Technical Assistant is responsible for planning, supervising, and monitoring shelter maintenance and construction activities, ensuring that implementation is completed safely, efficiently, on time, and in accordance with approved technical specifications, quality standards, and NRC procedures.</p><br><p><br><strong>Generic responsibilities :</strong><br>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</p><br><p><br>1.Adhere to NRC policies, tools, handbooks and guidelines<br>2.Assist in the implementation of the Shelter programme according to the agreed plan of action<br>3.Implements independently procedures and activities within own function or core competency as delegated<br>4.Organize and deliver assigned tasks in line with agreed priorities, quality standards, and deadlines.<br>5.Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team<br>6.Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work<br>7.Prepare and develop status reports as required by management<br>8.Ensure proper filing of documents<br>9.Promote and share ideas for improvement in your area of expertise</p><br><p><br><strong>Specific responsibilities:</strong><br>These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.</p><br><p><br>• Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.<br>• Supervise daily shelter construction, maintenance, and rehabilitation activities to ensure compliance with approved technical specifications, BoQs, safety requirements, and quality standards.<br>• Monitor the performance of incentive-based volunteers and skilled labourers, ensuring work is completed efficiently and according to agreed schedules.<br>• Conduct relevant assessments in the camp, including but not limited to caravan repairing assessment.<br>• Following up with labors and making sure that all requested tasks are done based on the agreed specifications, requirements, quality, and on time.<br>• Reporting work progress on daily, weekly or monthly basis as it will be agreed with the line manager based on the available workload and based on the nature of the given task.<br>• Prepare detailed plans for project implementation and ensure follow up and updating of the plan during implementation.<br>• Prepare material requests, dispatch forms, and quantity estimates based on approved designs and Bills of Quantities (BoQs).<br>• Immediately report implementation challenges, delays, risks, and technical issues, together with proposed mitigation measures.<br>• Other functions that might be assigned by the supervisor.</p><br><p><br><u>Critical interfaces:</u><br>By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:</p><br><p><br>• Relevant Core Competency implementation staff<br>• Support teams, Finance, HR, Admin and Logistics<br>• Communications staff<br>• Protection staff<br>• M&amp;E department<br>• UNHCR Technical unit</p><br><p><br>Scale and scope of position:<br>Staff: IBV’S<br>Stakeholders: UNHCR, SRAD, INGOs in the camp<br>Budgets: NA<br>Information: NRC Databases, Agresso, Intranet<br>Legal or compliance: Terms of employment</p><br><p><br><strong>2 Competencies:</strong><br>Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:</p><br><p><br><u>1. Professional competencies</u><br>These are skills, knowledge and experience that are important for effective performance.<br>Generic professional competencies:</p><br><p><br>• Experience from working within technical expertise in a humanitarian/recovery context<br>• Knowledge and experience within a relevant administration, craft or technical field and ideally a relevant vocational qualification<br>• Previous experience from working in complex and volatile contexts<br>• Documented results related to the position’s responsibilities<br>• Some knowledge of English</p><br><p><br><u>Context/ Specific skills, knowledge and experience:</u></p><br><p><br>• B.A degree in engineering, Civil/Architectural/Mechanical/Electrical engineering.<br>• 1 year of experience</p><br><p><br>2. Behavioural competencies&nbsp;<br>These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:</p><br><p><br>• Handling insecure environment<br>• Planning and delivering results<br>• Managing resources to optimize results<br>• Empowering and building trust<br>• Communicating with impact and respect</p><br><p><br><strong>3 Performance Management</strong><br>The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:</p><br><p><br>• The Job Description<br>• The Work and Development Plan<br>• The Mid-term/End-of-trial Period Performance Review Template<br>• The End-term Performance Review Template<br>• The NRC Competency Framework</p><br><p><u>Other:&nbsp;</u><u>Duration and type of contract: until 31 Dec2026- Non renewable&nbsp;</u></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About The Role Müller's Solutions is looking for a senior SAP Supply Chain and Procurement consultant to own the Source-to-Pay and inventory management workstream on a S/4HANA Cloud Public Edition implementation for a major trading group in the Kingdom of Saudi Arabia.<br> This is a broad, senior generalist role — you will be the single specialist covering procurement, supplier management, and core inventory processes across 4 legal entities.<br> You will work primarily offshore, joining the client onsite in Riyadh for key Fit-to-Standard workshops, UAT, and go-live.<br> You'll partner closely with the Finance and Integration workstreams, since procurement processes touch both heavily in this engagement.<br> What You'll Own — Fit-to-Standard workshops covering procurement and inventory processes, translating client requirements into standard S/4HANA Cloud configuration.<br> — End-to-end configuration of purchase requisitions, purchase orders, and goods receipt workflows.<br> — Supplier master data setup, purchasing contracts, and supplier evaluation and performance monitoring.<br> — Core inventory and stock management configuration across all 4 legal entities.<br> — The integration design touchpoints between Procurement (MM) and Finance (FI), working closely with the Finance Lead.<br> — Data migration scope for vendor master records and open purchase orders, in coordination with the Data Migration Consultant.<br> — End-user training delivery for procurement and inventory users during the Deploy phase.<br> — 5+ years of SAP MM / Supply Chain consulting experience, with at least one full-cycle implementation as lead consultant.<br> — Hands-on configuration experience in SAP S/4HANA Cloud Public Edition procurement processes.<br> — Strong, demonstrable knowledge of the full Source-to-Pay process — from requisition through invoice settlement.<br> — Practical experience with basic warehouse and inventory management configuration.<br> — Comfort working independently across a broad scope, without a large team of specialists to lean on.<br> — Solid understanding of MM-FI integration points: goods receipt, invoice verification, accruals.<br> Preferred — Prior project experience in the KSA market, with familiarity around local procurement and supplier practices.<br> — Exposure to intercompany stock transfer and subcontracting processes.<br> — Working knowledge of Arabic, written or spoken.<br> — Experience in trading, distribution, or bulk commodities client environments.<br></span> </div>

<p>SRD Center is seeking a qualified Gender / Women s Economic Empowerment Specialist to contribute to a proposed final external evaluation of a development programme in Madaba Governorate, Jordan. The programme focuses on strengthening women s participation in economic opportunities related to cultural heritage, tourism, crafts, entrepreneurship, creative industries, and local economic development, while also promoting gender-responsive municipal and local development approaches. The specialist will provide technical expertise on gender equality and women s economic empowerment and contribute to the design, data collection, analysis, and reporting of the evaluation. Tasks: • Provide technical expertise on gender equality and women s economic empowerment throughout the evaluation. • Contribute to development of the evaluation methodology, evaluation matrix, indicators, and data collection tools. • Assess the relevance and effectiveness of programme approaches intended to strengthen women s entrepreneurship and economic participation. • Examine barriers and opportunities affecting women s participation in heritage, tourism, entrepreneurship, and local economic activities. • Conduct and/or support interviews, focus group discussions, and consultations with women beneficiaries, entrepreneurs, artisans, producers, programme stakeholders, and institutions. • Assess participant experiences, perceived benefits, barriers to participation, market-access outcomes, and sustainability prospects. • Analyse the extent to which the programme strengthened women s skills, confidence, business readiness, networks, and access to economic opportunities. • Assess the gender sensitivity, inclusiveness, accessibility, and appropriateness of programme interventions. • Review gender-responsive approaches to municipal planning, tourism development, institutional capacity-building, and local development. • Identify any unintended positive or negative effects affecting women or other groups. • Contribute to analysis of sustainability, institutional ownership, and opportunities for strengthening future programmes. • Support preparation of evaluation findings, conclusions, lessons learned, and recommendations. • Ensure gender-sensitive, participatory, ethical, confidential, and inclusive approaches are applied during data collection and analysis.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in gender studies, social sciences, development studies, economics, business development, community development, or another relevant field.</li><li>Demonstrated professional experience in:<ul><li>Women s economic empowerment;</li><li>Gender equality;</li><li>Entrepreneurship development;</li><li>Inclusive economic development;</li><li>Community-based development or related fields.</li></ul></li><li>Proven experience applying gender-sensitive research, monitoring, and evaluation methodologies.</li><li>Experience conducting stakeholder consultations, interviews, focus group discussions, and gender analysis.</li><li>Demonstrated understanding of barriers affecting women s participation in economic activities.</li><li>Experience related to tourism, cultural heritage, local economic development, entrepreneurship, or women-led businesses is highly desirable.</li><li>Strong analytical, communication, facilitation, and report-writing skills.</li><li>Experience with development programmes implemented by international organizations, donors, NGOs, municipalities, or public institutions is an advantage.</li><li>Experience in Jordan or the MENA region is desirable.</li><li>Ability to work effectively within a multidisciplinary evaluation team.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>VirtuStaff is seeking a highly organized and client-focused Senior Client Success &amp; Operations Specialist to join its Jordan-based pre-launch team and help establish the company’s service-delivery operations ahead of launch.</p><p>The successful candidate will support the full client journey after the commercial handover, including onboarding, agent activation, service monitoring, client communication, Day-15 and monthly reviews, incident coordination, replacement follow-up and client-retention activities. The specialist will act as the main day-to-day operational contact for active clients and coordinate closely with Sales, HR, Technical Support and Management to ensure that clients receive a reliable and well-managed service.</p><p><br></p><p>The role will also support VirtuStaff’s training ecosystem by identifying training needs, researching and evaluating training providers, coordinating course launches and monitoring whether training improves agent readiness, performance and client satisfaction. This is a hands-on individual-contributor position with significant operational ownership, but no direct team-management responsibility during the initial phase.</p><p>The original role covers the client journey after sale as well as training-provider and course coordination, while specialist execution remains with the relevant internal or third-party teams.</p><p><br></p><p><b>Key Responsibilities<span></span></b></p><ul><li>Review sales handovers and confirm that all client, role, billing and operational information is complete.</li><li>Coordinate client onboarding, kickoff meetings and activation plans.</li><li>Confirm client readiness, system access, working hours, supervision and communication requirements.</li><li>Act as the primary day-to-day operational contact for active clients.</li><li>Maintain a clear health status for each client account and assigned agent.</li><li>Conduct documented Day-15 reviews and monthly service reviews.</li><li>Monitor client satisfaction, service quality, attendance concerns and performance risks.</li><li>Coordinate operational incidents with HR, Technical Support, Sales and Management.</li><li>Keep clients informed during service issues using confirmed and accurate information.</li><li>Coordinate corrective-action, additional-training and replacement processes.</li><li>Follow up on replacement cases and ensure client requirements are properly documented.</li><li>Identify clients at risk of cancellation and support service-recovery plans.</li><li>Track client and seat retention, service issues, replacement reasons and recurring concerns.</li><li>Identify potential account-expansion opportunities and refer them to the Sales team.</li><li>Maintain SOPs, checklists, client records, incident logs and operational dashboards.</li><li>Identify training needs based on client feedback, quality concerns, candidate weaknesses and role requirements.</li><li>Research universities, institutes, trainers, online platforms and other potential training providers.</li><li>Compare training providers based on quality, relevance, credibility, language, assessments, certification, rights and cost.</li><li>Coordinate course structure, platform setup, testing, launch and learner access.</li><li>Monitor enrolment, completion, pass rates, learner feedback and training effectiveness.</li><li>Prepare recommendations regarding course providers, costs, pricing and commercial models for Management approval.</li><li>Coordinate with Marketing, Technical Support, Design and external providers when launching training programmes.</li><li>Prepare weekly and monthly reports covering client health, incidents, retention, onboarding and training activity.</li></ul><p>The role is intended to coordinate client onboarding, account health, service recovery, replacements and retention while also supporting the training catalogue and provider network.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Three to five years of experience in client success, operations, service delivery, account management, BPO, outsourcing, staffing, SaaS implementation or a similar service environment.</li><li>Proven experience supporting B2B clients after the sale.</li><li>Experience coordinating client onboarding, service reviews and operational follow-up.</li><li>Strong client communication and relationship-management skills.</li><li>Ability to manage complaints, incidents and service-recovery situations calmly and professionally.</li><li>Strong organizational, documentation and follow-up skills.</li><li>Ability to create and maintain practical SOPs, checklists, workflows and reports.</li><li>Experience using CRM, ticketing, project-management, attendance or workforce-management systems.</li><li>Understanding of client satisfaction, account health, retention and churn.</li><li>Ability to analyze operational information and identify recurring issues.</li><li>Experience coordinating training programmes, training providers, online courses or LMS platforms is strongly preferred.</li><li>Ability to evaluate training quality, relevance and commercial suitability.</li><li>Experience comparing supplier proposals and negotiating costs is an advantage.</li><li>Strong Arabic and English business communication.</li><li>Experience dealing with UAE or GCC clients is strongly preferred.</li><li>Ability to coordinate effectively across Jordan, Egypt and UAE teams.</li><li>Good commercial judgment and the ability to balance client satisfaction with operational feasibility.</li><li>Comfortable working in a fast-moving pre-launch environment.</li><li>Available to work full-time from the VirtuStaff office in Jordan.</li></ul><p><br></p><p>The original requirements emphasize client onboarding, retention, escalations, GCC communication, operational systems and training-provider coordination.</p><p><br></p><p><b>Preferred Background</b></p><p>Candidates with experience in one or more of the following areas will be preferred:</p><ul><li>SaaS or technology platforms.</li><li>Outsourcing or BPO.</li><li>Recruitment or staffing operations.</li><li>Customer success or account management.</li><li>Workforce management.</li><li>Learning and development.</li><li>LMS or online-training operations.</li><li>Client onboarding and implementation.</li><li>Quality assurance or service delivery.</li></ul><p><br></p></div>