Operation Specialist Jobs in Jordan
2881 Jobs Found
<p><h4>About Careem Shops</h4>
<p>Careem Shops is a third-party marketplace inside the Everything App, connecting customers to a wide network of local partner stores—including supermarkets, pharmacies, florists, butcheries, electronics shops, pet shops, and more.</p>
<p>Every order is picked and packed by the partner themselves, with our Captain network delivering it in 30 minutes. Our mission is simple: simplify and improve lives across the region, one order at a time.</p>
<h4>About the role</h4>
<p>We’re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience. This role combines strategic thinking with hands-on execution. You’ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE & Jordan, you’ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem’s fastest-growing businesses. You’ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p>
<h4>What you will own</h4>
<p><strong>1. P&L and Commercial Strategy</strong><br>
Full ownership of the Jordan Shops P&L.<br>
Set and defend category strategy across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.<br>
Build the annual and quarterly business plans, reporting performance and forecasts to the GM with public-company rigour.</p>
<p><strong>2. Merchant and Partner Store Operations</strong><br>
Lead merchant acquisition and account management across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.<br>
Own partner store operational standards (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.<br>
Partner with Category and Captain Ops teams to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p>
<p><strong>3. Everything App Synergy</strong><br>
Collaborate with Careem Pay to ensure frictionless checkout and drive wallet adoption across Shops orders.<br>
Partner with Captain Ops to protect delivery reliability and Captain earnings.<br>
Identify cross-sell opportunities with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p>
<p><strong>4. People and Culture</strong><br>
Lead and develop a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.<br>
Represent Jordan Shops in regional forums, ensuring local market realities directly inform Group strategy.</p>
<h4>What success looks like</h4>
<p>Growth: GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.<br>
Efficiency: Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.<br>
Retention: A growing, loyal merchant base measured by repeat listings and reduced churn.<br>
Sustainability: A Captain network that views Careem Shops as reliable, well-paid work.</p>
<h4>What we are looking for</h4>
<p>Experience: 8+ years in commercial, operations, or general management roles—ideally within quick-commerce, retail, or on-demand delivery.<br>
Financial acumen: Demonstrated P&L ownership with comfort being evaluated on GMV, AOV, and margin.<br>
Market knowledge: Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.<br>
Mindset: A builder's mindset—hands-on with data, unfazed by ambiguity, and quick to execute solutions.<br>
Languages: Arabic and English fluency is preferred.</p>
<h4>What we’ll provide you</h4>
<p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</p>
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul></p><p></p>
<p><h4>About Careem Shops</h4>
<p>Careem Shops is a third-party marketplace inside the Everything App, connecting customers to a wide network of local partner stores—including supermarkets, pharmacies, florists, butcheries, electronics shops, pet shops, and more.</p>
<p>Every order is picked and packed by the partner themselves, with our Captain network delivering it in 30 minutes. Our mission is simple: simplify and improve lives across the region, one order at a time.</p>
<h4>About the role</h4>
<p>We’re looking for a Senior Commercial Manager to lead and grow Careem Shops in Jordan. You will own the commercial strategy and P&L, build and scale partnerships across key retail categories, and work closely with cross-functional teams to deliver sustainable growth and an exceptional customer experience. This role combines strategic thinking with hands-on execution. You’ll be responsible for driving business performance, identifying new growth opportunities, and shaping the future of quick commerce in Jordan. Reporting directly to the GM of Careem Shops for UAE & Jordan, you’ll have the opportunity to influence strategy, execute at scale, and make a measurable impact on one of Careem’s fastest-growing businesses. You’ll inherit a business with strong foundations and a clear opportunity to accelerate its next phase of growth.</p>
<h4>What you will own</h4>
<p><strong>1. P&L and Commercial Strategy</strong><br>
Full ownership of the Jordan Shops P&L.<br>
Set and defend category strategy across supermarkets, pharmacy, flowers, butcheries, electronics, and other sub-verticals.<br>
Build the annual and quarterly business plans, reporting performance and forecasts to the GM with public-company rigour.</p>
<p><strong>2. Merchant and Partner Store Operations</strong><br>
Lead merchant acquisition and account management across all categories, growing the base of local SMEs on the platform while improving mutual unit economics.<br>
Own partner store operational standards (catalogue/menu quality, stock accuracy, and order-acceptance times) to safeguard our sub-25-minute delivery promise.<br>
Partner with Category and Captain Ops teams to maintain high availability during peak demand and seasonal surges (e.g., Ramadan, back-to-school).</p>
<p><strong>3. Everything App Synergy</strong><br>
Collaborate with Careem Pay to ensure frictionless checkout and drive wallet adoption across Shops orders.<br>
Partner with Captain Ops to protect delivery reliability and Captain earnings.<br>
Identify cross-sell opportunities with Rides and Food to maximize customer lifetime value within a single Careem Super App session.</p>
<p><strong>4. People and Culture</strong><br>
Lead and develop a local team of commercial, operations, and category colleagues, hiring the next layer of Jordan Shops leadership.<br>
Represent Jordan Shops in regional forums, ensuring local market realities directly inform Group strategy.</p>
<h4>What success looks like</h4>
<p>Growth: GMV growth ahead of the market, quarter over quarter, without sacrificing contribution margin.<br>
Efficiency: Improved last-mile unit economics through smarter partner density, order batching, and Captain utilisation.<br>
Retention: A growing, loyal merchant base measured by repeat listings and reduced churn.<br>
Sustainability: A Captain network that views Careem Shops as reliable, well-paid work.</p>
<h4>What we are looking for</h4>
<p>Experience: 8+ years in commercial, operations, or general management roles—ideally within quick-commerce, retail, or on-demand delivery.<br>
Financial acumen: Demonstrated P&L ownership with comfort being evaluated on GMV, AOV, and margin.<br>
Market knowledge: Deep familiarity with the Jordanian market, including consumer behaviour, the merchant landscape, and local regulations.<br>
Mindset: A builder's mindset—hands-on with data, unfazed by ambiguity, and quick to execute solutions.<br>
Languages: Arabic and English fluency is preferred.</p>
<h4>What we’ll provide you</h4>
<p>We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:</p>
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work remotely from any country in the world for 30 days a year with unlimited vacation days per year.</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Maintains an Aircraft Scheduling and Documentation (ASD) maintenance and utilization program. Helps develop long range plans and establishes production schedules to meet customer requirements.</p>
<p>Prepares weekly, monthly, quarterly, and annual utilization schedules for maintenance. Maintains proficiency in operations of the USAF Maintenance Information System including Core Automated Maintenance System (CAMS), Centralized Engine Management System (CEMS), and other maintenance management database library programs. Maintains equipment records in library files. Collects, reviews, and files documented information for planning and scheduling of various maintenance activities. Ensures accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</p>
<p>USAF equivalent position is Aircraft Scheduling & Documentation Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Prepares the weekly, monthly, quarterly, and annual utilization schedules for maintenance.</li>
<li>Assist in the oversight of the TCTO process for completion and proper documentation with IMDS and/or CEMS.</li>
<li>Supervises/maintains assigned aircraft/equipment records in database library files within IMDS and/or CEMS.</li>
<li>Assists in the collection, review, and filing of documented information for planning and scheduling of RPA maintenance activities.</li>
<li>Ensure accurate documentation is maintained for aircraft engines, munitions, missiles, AGE configurations, Time Compliance Technical Orders, time change items, and special inspections.</li>
<li>Performs and documents training of lower ASD personnel to ensure mission readiness, as required.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma, or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual Aircraft Plans & Scheduling experience required.</li>
<li>Must possess comprehensive planning and organizational skills.</li>
<li>Must be able to work under deadlines with minimal supervision.</li>
<li>Must be able to gain/maintain CEMS access for Engine Management purposes.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have current/active U.S. driver’s license.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>Plans and scheduling experience within the last 10 years.</li>
<li>Minimum of two years’ experience in operations of the USAF MIS, including CAMS/IMDS.</li>
<li>RPA operations & deployment experience.</li>
<li>Previous experience as engine manager with CEMS experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Previous MQ-9 plans and scheduling experience desired.</li>
</ul>
<h4>Compensation details:</h4>
<p>35.25</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information:</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<p><h4>Job description</h4>
<p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p>
<p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p>
<p>USAF equivalent position is Supply Technician Journeyman.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li>
<li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li>
<li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li>
<li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li>
<li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li>
<li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li>
<li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li>
<li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li>
<li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable AFIs.</li>
<li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li>
<li>Performs all other duties as assigned or requested.</li>
</ul>
<h4>Minimum requirements:</h4>
<ul>
<li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li>
<li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li>
<li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li>
<li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li>
<li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li>
<li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li>
<li>Must have comprehensive experience with material handling equipment.</li>
<li>Must have good planning and organizational skills.</li>
<li>Must be able to deploy to forward locations (other countries) as directed by the government.</li>
<li>Must be able to work under deadlines.</li>
<li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li>
<li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li>
<li>Must be able to speak, read, write, and understand English.</li>
<li>Must submit updated SF-86 within 30 days of hire start date.</li>
<li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li>
<li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li>
<li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li>
<li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li>
<li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li>
</ul>
<h4>Preferred qualifications:</h4>
<ul>
<li>Associate degree in a relevant career field.</li>
<li>RPA operations and deployment experience.</li>
<li>Prior experience as a defense contractor.</li>
<li>Vehicle operator training.</li>
<li>Support/supply experience in the last 10 years.</li>
</ul>
<h4>Compensation details:</h4>
<p>35.18</p>
<p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p>
<h4>Benefits overview:</h4>
<p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>Paid time off and holidays</li>
<li>Retirement benefits (including 401(k) matching)</li>
<li>Educational reimbursement</li>
<li>Parental leave</li>
<li>Employee stock purchase plan</li>
<li>Tax-saving options</li>
<li>Disability and life insurance</li>
<li>Pet insurance</li>
</ul>
<p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p>
<h4>Additional information</h4>
<p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>
<h2 class="h5">Job description</h2>
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Chief Accountant
<ul>
<li><span>Posting Date</span>: 16/08/2026</li> <li><span>Ref</span>: JOR-448</li> <li><span>Position</span>: Chief Accountant</li>
<li> </li><li><span>Location</span>: Jordan</li>
<li><span>City</span>: Amman</li>
<li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 6 to 8 years</li>
<li> </li><li><span>Qualification</span>: Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (JCPA, CMA, or SOCPA) are an added advantage.</li> <li><span>Salary</span>: JOD 1,000 – JOD 1,200 per month</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Our client is a prominent, medium-scale Manufacturing company located in Sahab, Amman, Jordan. Operating a high-capacity production facility, the company is seeking an experienced and analytical Chief Accountant to lead daily accounting operations, manage manufacturing cost controls, oversee inventory reconciliations, execute financial closings, and ensure statutory tax compliance while reporting directly to the Finance Manager. Key Responsibilities <ul>
<li>General Ledger & Financial Closing: Direct the full accounting cycle (AP, AR, payroll, fixed assets, GL reconciliations); execute timely month-end and year-end closings, trial balances, and financial schedules.</li>
<li>Cost Accounting & Inventory Control: Track manufacturing costs, direct material usage, labor allocations, and overhead absorption; perform regular physical-to-ERP inventory reconciliations, variance analyses, and scrap/wastage tracking.</li>
<li>ERP Systems & Tax Compliance: Operate ERP systems daily for transaction logging and cost center monitoring; guarantee total compliance with Jordanian tax regulations (Sales Tax/VAT, Income Tax, Withholding Tax) and Social Security filings.</li>
<li>Audits & Team Supervision: Guide and review the daily work of junior accountants; prepare schedules for internal/external audits and collaborate with factory operations, procurement, and warehouse teams to enforce internal controls.</li>
</ul> Key Qualifications <ul>
<li>Experience: 6 to 8 years of progressive accounting experience, with substantial direct exposure to a manufacturing or industrial environment.</li>
<li>Education & Credentials: Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (JCPA, CMA, or SOCPA) are an added advantage.</li>
<li>Technical Mastery: Expertise in manufacturing cost accounting, bill of materials (BOM), inventory valuation, general ledger management, ERP operation (SAP, Dynamics, Odoo, or local Tier-2/3 ERPs), and Jordanian tax laws.</li>
<li>Languages: Native-level command of Arabic; good professional working command of English.</li>
<li>Location/Mobility: Based in Jordan (accessible to Sahab Industrial City; inside Jordan candidates preferred).</li>
<li>Work Logistics: 5 working days per week; immediate to 30-day joining preference.</li>
</ul>
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</ul>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience <br>• H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES <br>Taking an Entrepreneurial Approach to Driving the Restaurant Business <br>• Understands financial opportunities by surveying restaurant demand.<br>• Partners with key individuals in the local community to assess opportunities.<br>• Identifies and analyzes competitors.<br>• Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable.<br>• Supports on-site/off-site public relations opportunities to promote the restaurant.<br>• Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies.<br>• Serves as the primary point of contact for restaurant events.<br>• Participates in local networking activities, which are often off-property, in support of the restaurant.<br>Managing Day-to-Day Restaurant Operations <br>• Supervises and manages employees.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Conducts daily "taste panels" to educate, drive sales and create sales goals.<br>• Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc.<br>• Monitors compliance with all applicable laws and regulations.<br>• Monitors adherence to liquor control policies and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Monitors alcohol beverage service for compliance with local laws.<br>• Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Advocates sound financial/business decision making.<br>• Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants..<br>• Addresses guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Verifies corrective action is taken to continuously improve service results.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>Managing and Conducting Human Resource and Talent Management Activities <br>• Actively participates in the hiring process to identify the right talent to support the outlet's concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Facilitates the fair and equal treatment of employees.<br>• Strives to improve employee retention.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Encourages recognition of employees across areas of responsibility.<br>• Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and the work.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others.<br>• Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish own work.<br>• Monitors and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives.<br>• Provides work-related training, supervising, follow-up and hands-on management.<br>Additional Responsibilities<br>• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>We are looking to hire a skilled GRC officer who will be responsible for assessing the effectiveness, efficiency, and security of our IT systems, while ensuring compliance against industry standards, best practices, and internal processes and procedures. As part of his duties, he will be responsible for overseeing compliance with and reporting to Management on how to mitigate possible risk.</p><p>Responsibilities</p><ul><li>Develop, review, monitor, and implement the company's information security management system, including processes, policies, systems, and procedures, and continuously improve the ISMS to keep up with changing regulatory requirements and industry best practices.</li><li>Develop, review, and monitor the Firm s business continuity & disaster recovery plan and identify potential risks areas and ensure steps are taken to mitigate same.</li><li>Investigate and report violations of processes, procedures and regulatory standards across the operations of the Firm including but not limited to engineering and operations departments with effective action plans in response to discoveries and compliance violations.</li><li>Build an internal audit plan and schedule to cover all aspects as per the management needs.</li><li>Prepare internal audit reports detailing findings, recommendations, and corrective actions.</li><li>Plan and conduct regular audits and assessments to identify areas of non-compliance and develop corrective action plans.</li><li>Monitor and report on compliance issues, including data breaches, security incidents, and regulatory changes, and take appropriate actions to address them.</li><li>Ensure that compliance-related issues are communicated effectively to the leadership team and the board of directors.</li><li>Provide guidance and training employees on security & compliance-related topics, based on the best practices and industry standards.</li><li>Foster a culture of compliance within the organization, where all employees understand the importance of compliance and their role in maintaining it.</li><li>Liaise with external auditors and regulators as necessary to demonstrate compliance with relevant laws and regulations.</li><li>Collaborate with cross-functional teams to ensure that compliance & ISMS requirements are integrated into all aspects of software development, project management and operations, etc.</li><li>Migrate, manage, and excel the GRC tasks to a well-known GRC tool.</li><li>Perform and manage an enterprise risk assessment across the organization, based on a defined risk management policy, and procedure.</li><li>Work closely with all departments on risk management tasks, including identification & mitigation of risks.</li><li>Work closely with all departments on their new tools and software s to make sure it follows ProgressSoft vision, policies, and to reflect on any required changes to the current processes and internal controls.</li><li>Ability to read and understand third party agreements from Clients & assess the level of risk acceptance towards security terms and conditions.</li><li>Ability to perform third party risk assessments (Vendor & Client).</li><li>Understand the internal workflows and procedures, assess any areas for improvement.</li></ul><p>Performance goal/KPI</p><ul><li>Ensure staff members comply with all laid down processes and procedures.</li><li>Presentation to the top management and as may be required.</li><li>Ensure Staff members comply with the of technology at all levels.</li><li>Submission of timely and regular reporting to Management on the status of progress and achievements.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in computer science or any related field. Minimum of 1-2 years experience in areas related to Governance, Compliance Officer, IT Auditor or Information Technology Risk Management. Strong knowledge of IT auditing principles, practices, and frameworks (e.g., GRCP, COBIT, ISO 27001, or related discipline). Familiarity with security frameworks and compliance requirements (e.g., ISO27001, GDPR, PADSS). Familiarity of cybersecurity & compliance regulations across Middle East countries (e.g. Jordan/ UAE/ Oman/ Kuwait/ Qatar etc.). Proficiency in risk and audit tools and methodologies. Provide insights for informed decision-making. Excellent analytical, critical thinking and problem-solving skills. Excellent reporting and presentation skills. Exposure to IT Governance and its activities. Ability to work independently and as part of a team. Ability to multi-task, pay attention to details and meet deadlines.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the role</b></p><br><br><p>Outlet Manager is responsible to overseeing the daily operations, inventory, sales, mentoring the team members, delivering the ultimate food and beverage experience to guests and maintaining service quality and consistency for the venue <b>(In-Room Dinning (IRD) and All Day Dinning).</b></p><br><br><br><p><b>What you will do</b></p><br><br><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors and assistant managers to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. Control labor cost and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory and cash control. Supervising the venue service procedures, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts. Observe physical condition of facilities and equipment in the venue and make recommendations for corrections and improvements as needed. Provide knowledge of wine and spirits and ensure quality of all food or beverage items, ingredients, and preparation methods, in an elegantly appointed environment dedicated to an attentive and distinctive experience. Working closely with the Assistant Director of Food and Beverage, Director of Food & Beverage and Executive Chef to design effective food menu, beverage menu and amenity options while ensuring excellent product quality at a well-placed price. Oversee the planning, execution, and continuous improvement of the In Room Dining (IRD) amenity program to enhance the guest experience. Ensure all amenities presented with the highest standards of creativity, elegance, and consistency in Room placement. Attend regular operational meetings to ensure effective coordination and cooperation with hotel departments. Participate in regular team meetings and ongoing training programs to ensure service excellence. Conduct daily briefing and regular departmental meetings to keep employees updated on operation, informed of hotel policies and changes as well as ways to increase sales and service. Work professionally and cooperatively with colleagues and supervisors, maintaining a positive and respectful team atmosphere. Adhere to the company policies, grooming standards, and performance expectations. Ensure compliance with Four Seasons' Category One and Two Work Rules and Standards of Conduct (EmPact).</p><br><br><br><p><b>What you bring</b></p><br><br><ul><li>High school / Diploma degree or equivalent experience.</li><li>A minimum of 5 years of experience in restaurants management or similar roles.</li><li>Excellent verbal communication skills in both Arabic and English Languages.</li><li>Financial Acumen.</li><li>Attention to details.</li><li>Ability to resolve issues and handle service recovery effectively.</li><li>Strong interpersonal, communication, and motivational skills to lead diverse teams.</li><li>Must be able to work all shifts including, AM's, PM's, weekends, and holidays.</li></ul><br><p><b>What we offer: </b></p><br><br><ul><li>Competitive salary, wages, and a comprehensive benefits package.</li><li>Excellent training and development opportunities.</li><li>Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).</li><li>Many other perks provided by the company.</li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time job.</li><li>Scheduled days and times may vary based on need.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br><br><br><br> </div>
<p>Acquire requisitions, items/services for the operation, grant purchase orders to preferred suppliers, and resolve problems with supply orders Gather and submit all necessary information and documents on suppliers/service providers and submit them to corresponding internal departments; Conduct continuous research to locate new potential suppliers and stay abreast to new products. Assist and coordinate with Shared Services Center day-to-day activities and end of month closing to ensure an optimal service level Manage the warehouse team on deliveries from and to warehouses; Monitor warehouse operations cost and maintain an optimized stock level for non-merchandise items Follow up on licenses renewal, marine insurance claims, obtaining necessary approvals and registering items at both private and public organizations to ensure a smooth flow of supply chain Validate purchase orders and invoices, oversee and negotiate small category contracts and conduct value analysis and perform contract administration when needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in a related field or equivalent technical degree (TS)<br>0-2 years of experience in a similar field<br>Fluency in English<br>Communication Skills: level 2<br>Customer Focus: level 2<br>Commercial Understanding: level 1<br>Planning and Organizing: level 1<br>Attention to details: level 2<br>Teamwork: level 2<br>Initiative: level 2</p>
<p>We are seeking a professional and customer-focused Bell Man to join our hospitality team in Aqaba, Jordan. As a Bell Man, you will be the first point of contact for our guests, delivering exceptional service with warmth and efficiency. This role is essential to creating a welcoming atmosphere and ensuring guests feel valued from the moment they arrive. You will work collaboratively with our team to maintain the highest standards of guest service while managing luggage and coordinating vehicle operations with precision and care.</p><p>Welcome guests with genuine warmth and assist them in and out of vehicles by opening doors in a gracious and courteous manner, extending particular assistance to children, elderly guests, and those with disabilities</p><p>Inform guests of vehicle parking procedures and direct valet parkers accordingly to ensure smooth operations</p><p>Attend daily briefings with the Bell Captain and familiarize yourself with regular guests and special requests</p><p>Maintain comprehensive knowledge of hotel facilities, current activities, promotions, and local happenings in Aqaba to provide accurate and helpful information to guests</p><p>Assist valet parkers in issuing valet tickets to guests and manage the flow of traffic at hotel driveways with a focus on maximum safety</p><p>Coordinate with security personnel to ensure strict implementation of all safety procedures and protocols</p><p>Handle guest luggage promptly and professionally using proper lifting and safe handling techniques</p><p>Deputize for other bellmen when necessary, retrieving and loading guest items from cars, buses, and vans with attention to detail</p><p>Grasp, lift, carry, and load luggage and packages onto bell carts for transport to the hotel lobby, ensuring efficient movement</p><p>Confirm with guests that the correct number of luggage items have been loaded or unloaded before allowing vehicles to depart</p><p>Respond to guest queries with positivity and professionalism, addressing concerns with empathy and solutions-oriented thinking</p><p>Follow all department policies, procedures, and organizational service standards, including comprehensive safety protocols</p><p>Report "Lost & Found" items promptly and accurately through proper channels</p><p>Perform additional duties as assigned and requested by management</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Genuine passion for delivering exceptional guest service and creating positive guest experiences</li><li>Highly organized, results-oriented mindset with the ability to remain flexible and perform effectively under pressure</li><li>Strong interpersonal and problem-solving abilities with a collaborative approach to teamwork</li><li>Excellent presentation and communication skills in English; additional language skills are a plus</li><li>Highly responsible, reliable, and dependable with a strong work ethic</li><li>Demonstrated ability to work cohesively with colleagues as part of a unified team</li><li>Ability to focus attention on guest needs while remaining calm, courteous, and professional at all times</li><li>Physical fitness and capability to lift, carry, and transport heavy luggage safely and efficiently</li><li>Knowledge of hotel operations, facilities, and local attractions in Aqaba</li><li>Strong attention to detail with meticulous care in handling guest belongings</li><li>Professional appearance and grooming standards consistent with hospitality industry expectations</li><li>Ability to multitask effectively in a fast-paced, dynamic environment</li><li>Time management skills with the ability to prioritize multiple guest requests simultaneously</li><li>Safety awareness and commitment to maintaining secure operations at all times</li></ul>
<p>Support the HR Manager in managing day-to-day Human Resources operations and ensuring smooth delivery of HR services. Coordinate recruitment, selection, onboarding, orientation, and offboarding processes. Support employee relations matters, addressing employee queries and assisting with workplace concerns in a professional and confidential manner. Assist with performance management, probation reviews, employee engagement, and talent development initiatives. Maintain accurate employee records, HR documentation, attendance records, and departmental reports. Support the implementation and consistent application of HR policies, procedures, and company standards. Coordinate employee training and development activities in collaboration with department leaders. Assist with payroll preparation, leave administration, benefits, and other employee-related processes as required. Ensure HR practices and procedures are aligned with applicable local labor laws and regulatory requirements. Monitor HR deadlines and ensure required documentation and processes are completed accurately and on time. Prepare HR reports, trackers, presentations, and workforce analytics for management. Support employee engagement activities and initiatives that promote a positive workplace culture. Assist with HR audits, compliance requirements, and departmental projects. Act as a point of support for employees and department leaders on general HR matters. Deputize for the HR Manager when required and support the overall effectiveness of the HR function.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as an Assistant HR Manager, or a minimum of 2 years of experience as a Senior HR Supervisor/Senior HR Officer who is ready to progress to the next managerial level. Previous Human Resources experience within the hotel or hospitality industry is required. Strong practical knowledge of hotel HR operations, recruitment, onboarding, employee relations, performance management, and employee engagement. Strong knowledge and practical understanding of applicable local labor laws and employment regulations. Strong organizational and administrative skills with excellent attention to detail. Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word. Experience using HRIS or other HR management systems is an advantage. Ability to manage multiple priorities and work effectively in a fast-paced hotel environment. Fluent in English; Arabic is an advantage.</p>
<h2 class="h5">Job description</h2>
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JOB TITLE<p><strong>Commercial Associate Manager | MAF Retail | Head Office Jordan </strong></p><br><br>ROLE SUMMARY<p>The Associate Manager - Commercial is responsible for supporting sourcing, merchandising, assortment planning, and sales development activities across assigned categories. The role focuses on demand forecasting, supplier management, inventory optimization, promotional planning, and commercial performance enhancement while ensuring product availability, profitability, and execution excellence across stores.</p><br><br>ROLE PROFILE<ul><li>Experience managing or supporting commercial, category management, buying, or merchandising activities within a retail or FMCG environment.</li><li>Proven ability to drive category sales, margin growth, and commercial performance.</li><li>Strong understanding of assortment planning, category reviews, promotional activities, and pricing strategies.</li><li>Experience in supplier management, negotiations, and performance monitoring.</li><li>Familiarity with merchandising standards, product placement, and in-store execution.</li><li>Experience working cross-functionally with Operations, Supply Chain, Replenishment, Logistics, and Marketing teams.</li><li>Proficiency in Microsoft Excel, Power BI, or similar reporting and analytics tools.</li><li>Ability to identify market trends, customer insights, and commercial opportunities to improve category performance.</li></ul>REQUIREMENTS<ul><li>Bachelor's degree in Business Administration, Marketing, Supply Chain, Economics, or a related field.</li><li>3-5 years of experience in Commercial, Category Management, Buying, Merchandising, Retail, or FMCG environments.</li><li>Strong understanding of commercial operations, pricing, promotions, forecasting, and category performance management.</li><li>Experience in sales forecasting, inventory management, demand planning, and stock optimization.</li><li>Strong analytical skills with the ability to interpret sales, stock, profitability, and market data.</li><li>Excellent communication and stakeholder management skills with the ability to collaborate across multiple business functions.</li></ul>WHAT WE OFFER<p>At Majid Al Futtaim, we're on a mission to create great moments, spread happiness, and build experiences that stay in people's memories for a lifetime. Over the past 27 years, we have built a reputation as a regional market leader in everything we do.</p><br><br><p>Join us and:</p><br><br><ul><li>Work in a collaborative and supportive environment where positivity and innovation thrive.</li><li>Be part of a diverse community of over 45,000 talented colleagues guided by our Leadership Model.</li><li>Contribute to shaping the future of retail in one of the region's most dynamic organizations.</li><li>Access opportunities for growth, learning, and career development across multiple markets and functions.</li></ul><br> <br> </div>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.</p>
<h4>About the role</h4>
<p>Our Assistant Food & Beverage Outlet Manager supports the Food & Beverage Outlet Manager in leading the daily operations of one of our Food & Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p>
<h4>What you will do:</h4>
<ul>
<li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li>
<li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li>
<li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li>
<li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li>
<li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li>
<li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li>
<li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li>
<li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li>
<li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li>
<li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li>
<li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li>
<li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li>
</ul>
<h4>What you will bring:</h4>
<ul>
<li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation.</li>
<li>A genuine passion for hospitality and delivering exceptional guest experiences.</li>
<li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li>
<li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li>
<li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li>
<li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li>
<li>Excellent command of English; additional language skills are considered an advantage.</li>
<li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for professional development and career growth.</li>
<li>A supportive and collaborative work environment.</li>
<li>Training programs designed to enhance your leadership and hospitality expertise.</li>
<li>Employee wellness and recognition programs.</li>
<li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li>
</ul>
<h4>Schedule & hours:</h4>
<p>Full-time job.</p>
<p>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach.<br><br><p><b>About the Role</b></p><br><br><p>Our <b>Assistant Food & Beverage Outlet Manager</b> supports the Food & Beverage Outlet Manager in leading the daily operations of one of our Food & Beverage outlets, ensuring exceptional service, operational excellence, and memorable dining experiences. You will play an active role in developing the team, driving guest satisfaction, and maintaining the high standards of quality and hospitality that define Four Seasons.</p><br><br><p><b>What you will do:</b></p><br><br><ul><li>Support the daily operation of the outlet, ensuring exceptional guest service and adherence to Four Seasons standards.</li><li>Lead by example by being highly visible on the floor, engaging with guests, anticipating their needs, and creating personalized dining experiences.</li><li>Assist in maximizing outlet revenue through effective table management, reservation planning, and operational efficiency during peak business periods.</li><li>Build lasting relationships with guests by recognizing preferences, encouraging repeat visits, and ensuring memorable experiences.</li><li>Respond promptly and professionally to guest feedback, concerns, and special requests, taking ownership to achieve complete guest satisfaction.</li><li>Supervise, coach, and motivate the outlet team, ensuring high standards of service, product knowledge, grooming, and professional conduct.</li><li>Support the planning and execution of special events, promotions, and menu initiatives in collaboration with the culinary and beverage teams.</li><li>Maintain the highest standards of cleanliness, presentation, safety, and maintenance throughout the outlet by conducting regular inspections.</li><li>Assist in controlling labor costs, operating expenses, purchasing, and inventory to achieve departmental financial objectives.</li><li>Monitor service quality and identify opportunities to enhance operational efficiency and the overall guest experience.</li><li>Work collaboratively with Culinary, Stewarding, Housekeeping, Engineering, and other hotel departments to ensure seamless operations.</li><li>Participate in daily briefings, departmental meetings, and training sessions while fostering a positive and collaborative team environment.</li></ul><p><b>What you will bring:</b></p><br><br><ul><li>Previous supervisory or management experience in a luxury hotel, fine dining restaurant, or upscale Food & Beverage operation.</li><li>A genuine passion for hospitality and delivering exceptional guest experiences.</li><li>Strong leadership and coaching skills with the ability to motivate, develop, and inspire a diverse team.</li><li>Excellent communication and interpersonal skills with the confidence to engage with guests and colleagues at all levels.</li><li>Strong organizational, problem-solving, and decision-making abilities in a fast-paced environment.</li><li>Financial awareness with experience supporting labor management, cost control, purchasing, and inventory.</li><li>Excellent command of English; additional language skills are considered an advantage.</li><li>Flexibility to work evenings, weekends, and public holidays based on operational requirements.</li></ul><p><b>What we offer:</b></p><br><br><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>A supportive and collaborative work environment.</li><li>Training programs designed to enhance your leadership and hospitality expertise.</li><li>Employee wellness and recognition programs.</li><li>The opportunity to be part of a luxury guest experience focused on excellence and personalized service.</li></ul><p><b>Schedule & hours:</b></p><br><br><ul><li>Full-time job.</li><li>Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID.</li></ul><br><br><br><br><br><br> </div>
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest and employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security and loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents or thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary and daily activity report. Maintain confidentiality of all security, loss prevention, and property reports and documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Budgets<br>• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.<br>• Maintains a positive cost management index for kitchen and restaurant operations.<br>• Utilizes budgets to understand financial objectives.<br>Leading Food and Beverage Team<br>• Manages the Food and Beverage departments (not catering sales).<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees all culinary, restaurant, beverage and room service operations.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Provides excellent customer service to all employees.<br>• Responds quickly and proactively to employee's concerns.<br>• Provides a learning atmosphere with a focus on continuous improvement.<br>• Provides proactive coaching and counseling to team members.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Monitors and maintains the productivity level of employees.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.<br>Ensuring Exceptional Customer Service<br>• Provides excellent customer service.<br>• Responds quickly and proactively to guest's concerns.<br>• Understands the brand's service culture.<br>• Drives alignment of all employees, team leaders and managers to the brand's service culture.<br>• Sets service expectations for all guests internally and externally.<br>• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.<br>• Verifies all banquet functions are up to standard and exceed guest's expectations.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Conducts performance reviews in a timely manner.<br>• Promotes both Guarantee of Fair Treatment and Open Door policies.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.<br>Additional Responsibilities<br>• Complies with all corporate accounting procedures.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Drives effective departmental communication and information systems through logs, department meetings and property meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job purpose</h4>
<p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p>
<h4>Key responsibilities</h4>
<li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li>
<li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li>
<li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li>
<li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li>
<li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li>
<li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li>
<li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li>
<li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li>
<li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li>
<li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li>
<li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li>
<li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li>
<li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li>
<li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li>
<li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li>
<li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li>
<li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li>
<h4>Requirements</h4>
<p><strong>Education</strong></p>
<li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li>
<li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li>
<li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li>
<li>Comprehensive understanding of human resources policies, systems, and procedures.</li>
<li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li>
<li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li>
<li>Strong analytical, organizational, and problem-solving skills.</li>
<li>Excellent attention to detail and accuracy.</li>
<li>Effective leadership, supervisory, and team management capabilities.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>
<p><h4>Job purpose</h4>
<p>To supervise payroll processing, auditing, and all accounting entries related to employee expenses and expenditures for the bank and its subsidiary and affiliated companies, ensuring accurate calculations and proper accounting treatment in accordance with approved accounting procedures and systems. The role is responsible for monitoring employee financial services, resolving operational issues, ensuring compliance with regulatory requirements, and safeguarding the rights of both the bank and its employees.</p>
<h4>Key responsibilities</h4>
<li>Supervise and guide team members to ensure payroll and employee expense operations are executed accurately, efficiently, and in compliance with approved policies and procedures.</li>
<li>Set objectives for the unit, monitor performance, conduct evaluations, and manage workforce planning, including leave scheduling, to ensure business continuity.</li>
<li>Review and recommend enhancements to payroll, benefits, and employee expense policies and procedures to improve operational effectiveness.</li>
<li>Calculate, review, and validate payroll for employees of the bank and its subsidiary and affiliated companies, including salary adjustments, deductions, annual increments, overtime payments, and other payroll-related transactions.</li>
<li>Review and approve employee incentives, allowances, and bonus payments, ensuring eligibility, supporting documentation, and compliance with approved policies and timelines.</li>
<li>Oversee the preparation and distribution of payroll reports, social security reports, and other related management reports.</li>
<li>Review and sign salary certificates and ensure timely remittance of income tax deductions in accordance with regulatory and internal requirements.</li>
<li>Verify the accuracy of accounting entries and financial transactions related to payroll and employee expenses before system posting and execution.</li>
<li>Manage responses to employee inquiries regarding payroll, benefits, reimbursements, and related financial matters.</li>
<li>Review and evaluate employee lending and credit facility programs, ensuring compliance with eligibility criteria and providing recommendations for approval.</li>
<li>Monitor payroll deductions, including loans, salary advances, credit card installments, and other employee obligations, ensuring accurate and timely processing.</li>
<li>Administer employee social security matters, including contributions, work injury cases, and required reporting, ensuring compliance with applicable regulations.</li>
<li>Review and validate employee expense reimbursements and entitlements, including travel expenses, per diems, transportation allowances, meal allowances, medical expenses, advances, loans, and other employee-related payments.</li>
<li>Review and approve employee resignation settlements, ensuring all financial obligations, deductions, and compensation calculations are accurately processed.</li>
<li>Analyze operational and control reports, identify discrepancies, and implement corrective actions to strengthen internal controls and operational efficiency.</li>
<li>Ensure daily operations are conducted in accordance with approved policies, procedures, and delegated authority limits.</li>
<li>Participate as a primary or alternate member in business continuity plans (BCP) and emergency response teams, carrying out assigned responsibilities to support operational resilience and recovery.</li>
<h4>Requirements</h4>
<p><strong>Education</strong></p>
<li>Bachelor’s degree in business administration, banking, finance, accounting, or a related field.</li>
<li>Minimum of 8 years of professional experience in payroll administration, compensation and benefits, or accounting.</li>
<li>Strong knowledge of payroll administration, accounting principles, and financial controls.</li>
<li>Comprehensive understanding of human resources policies, systems, and procedures.</li>
<li>Knowledge of labor laws, social security regulations, income tax requirements, and related compliance standards.</li>
<li>Proficiency in payroll systems, ERP platforms, and Microsoft Office applications.</li>
<li>Strong analytical, organizational, and problem-solving skills.</li>
<li>Excellent attention to detail and accuracy.</li>
<li>Effective leadership, supervisory, and team management capabilities.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to collaborate effectively with internal and external stakeholders.</li>
<li>Commitment to confidentiality, compliance, and professional integrity.</li></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<h4>Operations management</h4>
<p>Supervise and coordinate the daily operations of the lounge, ensuring smooth service flow in alignment with Fairmont’s service standards.<br>
Ensure the lounge’s ambiance, cleanliness, and presentation reflect the brand’s refined image.<br>
Monitor product quality and consistency across all food and beverage offerings.<br>
Work closely with the culinary and bar teams to curate and update menus that meet guest preferences and brand positioning.<br>
Ensure all opening, closing, and cash handling procedures are properly followed.</p>
<h4>Guest experience</h4>
<p>Create a personalized and memorable experience for each guest, anticipating their needs and preferences.<br>
Maintain a strong presence on the floor during service, engaging with guests and addressing feedback promptly.<br>
Handle guest complaints with professionalism and empathy, turning moments of service recovery into positive experiences.<br>
Build and maintain strong relationships with repeat and VIP guests, ensuring consistent loyalty to the Fairmont brand.</p>
<h4>Team leadership</h4>
<p>Recruit, train, and mentor a high-performing lounge team committed to excellence in service.<br>
Conduct regular briefings, ensuring team members are well-informed about hotel promotions, service expectations, and operational goals.<br>
Foster a positive work environment that emphasizes teamwork, respect, and continuous improvement.<br>
Conduct regular performance reviews and support staff development through coaching and training initiatives.</p>
<h4>Financial & administrative</h4>
<p>Manage the lounge’s financial performance by monitoring budgets, controlling costs, and maximizing revenue opportunities.<br>
Prepare monthly reports and forecasts for management review.<br>
Implement effective upselling and suggestive selling strategies to increase average checks.<br>
Oversee inventory control, procurement, and stock management to minimize waste and maintain cost efficiency.</p>
<h4>Compliance & standards</h4>
<p>Ensure full compliance with local health, hygiene, and safety regulations, as well as Accor and Fairmont brand standards.<br>
Conduct regular inspections to ensure compliance with HACCP and cleanliness protocols.<br>
Maintain operational readiness for brand audits and LQA (Leading Quality Assurance) evaluations.<br>
Support Accor’s Planet 21 sustainability program through responsible resource management and eco-friendly practices.</p>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in hospitality management or a related field.</li>
<li>Minimum 3–5 years of experience in a supervisory or managerial role within a luxury hotel or top luxury lounge/bar.</li>
<li>Strong knowledge of beverage service, mixology, and premium product offerings.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in POS systems and Microsoft Office applications.</li>
<li>Fluent in English; additional languages are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Key responsibilities</h4>
<p>We are looking for an experienced IT Governance – Security & Resilience to join our team and play a key role in strengthening the bank's IT governance, cybersecurity, and operational resilience capabilities.<br>
In this role, you will serve as the primary IT liaison for security and resilience matters, working closely with the Cybersecurity Department to ensure that IT operations, systems, projects, and processes comply with security standards, regulatory requirements, and industry best practices.</p>
<ul>
<li>Collaborate with the Cybersecurity Department to implement security policies, standards, and controls across IT systems and infrastructure.</li>
<li>Ensure IT operations, projects, and technology changes comply with governance frameworks such as ISO 27001, NIST Cybersecurity Framework (NIST CSF), COBIT, and applicable banking regulations.</li>
<li>Translate cybersecurity requirements into effective IT governance processes, procedures, and operational guidelines.</li>
<li>Coordinate security and risk assessments for all IT projects, system changes, and technology deployments as part of the bank's governance and change management processes.</li>
<li>Govern the IT risk management process by identifying, assessing, monitoring, reporting, and mitigating IT risks in alignment with Enterprise Risk Management (ERM) practices.</li>
<li>Monitor the bank's IT risk posture and ensure timely remediation of security vulnerabilities, compliance issues, audit findings, and control gaps.</li>
<li>Lead the governance of IT Business Continuity and Disaster Recovery (BC/DR), ensuring critical IT services have documented, tested, and continuously improved recovery capabilities.</li>
<li>Coordinate IT audits, regulatory inspections, and compliance reviews while maintaining governance documentation, policies, standards, and procedures.</li>
<li>Prepare regular reports and dashboards on IT security posture, risk exposure, compliance status, resilience readiness, and governance metrics for senior management and governance committees.</li>
<li>Support IT incident response activities in coordination with the Cybersecurity Department, including incident escalation, communication, post-incident reviews, and tracking corrective and preventive actions.</li>
<li>Promote a strong culture of security awareness, governance, compliance, and operational resilience across IT teams.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in Information Technology, Computer Science, Information Security, or a related field.</li>
<li>Proven experience in IT Governance, Information Security, IT Risk Management, IT Audit, or Operational Resilience, preferably within the banking or financial services sector.</li>
<li>Strong knowledge of ISO 27001, NIST CSF, COBIT, IT risk management, business continuity, disaster recovery, and regulatory compliance.</li>
<li>Excellent analytical, communication, stakeholder management, and reporting skills.</li>
<li>Professional certifications such as CISA, CRISC, CGEIT, CISSP, or ISO 27001 Lead Implementer/Auditor are considered an advantage.</li>
</ul></p><p></p>