Operation Specialist Jobs in Jordan

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<p><h4>Description</h4> <p>Provide first-line and second-line (L1/L2) support for banking and business applications, ensuring timely resolution of incidents and service requests.</p> <p>Monitor application health, availability, and performance, proactively identifying and escalating issues when necessary.</p> <p>Troubleshoot application, integration, and data-related issues, ensuring minimal disruption to business operations.</p> <p>Support daily operational activities, including batch processing, job scheduling, and end-of-day (EOD) banking activities.</p> <p>Perform application deployment and configuration activities across development, testing, and production environments under established change procedures.</p> <p>Coordinate with development, infrastructure, database, and vendor teams to investigate and resolve application issues.</p> <p>Maintain accurate incident records, root cause analysis documentation, and support knowledge base articles.</p> <p>Participate in incident, problem, and change management processes in accordance with ITIL best practices.</p> <p>Assist in user acceptance testing (UAT), system upgrades, patch deployments, and release activities.</p> <p>Monitor logs and system alerts, escalating critical issues to senior support staff and management as required.</p> <p>Ensure compliance with internal policies, security standards, audit requirements, and banking regulations.</p> <p>Support business users by providing guidance, training, and timely communication during incidents and service disruptions.</p> <p>Contribute to continuous improvement initiatives to enhance application stability, support processes, and service quality.</p> <h4>Requirements</h4> <p><strong>Bachelor's degree</strong> in Computer Science, Information Technology, or a related field.</p> <p><strong>2-5 years</strong> of experience in application support, IT operations, or a similar technical support role.</p> <p>Experience supporting banking, financial services, or enterprise applications is preferred.</p> <p>Familiarity with service management frameworks such as ITIL.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Join our innovative team as a DevOps Engineer specializing in Platform &amp; AI Infrastructure, where you'll play a pivotal role in shaping the future of technology. This position is not just about maintaining systems; it's about driving efficiency and enhancing performance across our AI-driven projects. You will collaborate with cross-functional teams to streamline operations, ensuring that our infrastructure supports cutting-edge developments in artificial intelligence and machine learning.</p><p>As a DevOps Engineer, you will have the opportunity to work with the latest tools and technologies, fostering an environment of continuous learning and growth. Our company values professional development, offering training programs and mentorship that empower you to expand your skill set and advance your career. We believe in a supportive team culture where every member's contribution is recognized and valued, allowing you to make a significant impact on our projects and the overall success of the organization.</p><p>This role is ideal for those who are passionate about technology and innovation. You will be at the forefront of implementing best practices in DevOps, enhancing our deployment processes, and ensuring the reliability of our systems. As you grow in this role, you will have the chance to take on more responsibilities and lead initiatives that drive our strategic vision forward. Your expertise will not only enhance our infrastructure but also contribute to the larger goals of the company, making this an exciting opportunity for career progression.</p><p><b>Responsibilities:</b></p><ol><li>Design and implement scalable and reliable infrastructure solutions using cloud platforms, ensuring high availability and performance for AI applications.</li><li>Automate deployment processes and continuous integration/continuous deployment (CI/CD) pipelines, leveraging tools like Jenkins and Docker to streamline workflows.</li><li>Monitor system performance and troubleshoot issues, using monitoring tools to ensure optimal operation and minimal downtime.</li><li>Collaborate with software development teams to integrate DevOps practices, aligning development and operations for faster delivery of features and updates.</li><li>Implement security best practices within the infrastructure, ensuring compliance with industry standards and protecting sensitive data.</li><li>Conduct regular system audits and maintenance, proactively identifying areas for improvement and implementing necessary updates or upgrades.</li><li>Provide technical support and training to team members, fostering a culture of knowledge sharing and continuous improvement within the team.</li><li>Research and evaluate new technologies, making recommendations for tools and practices that can enhance our infrastructure capabilities.</li><li>Document processes and procedures for system configurations and deployments, ensuring clear communication and knowledge transfer among team members.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in cloud computing platforms such as AWS, Azure, or Google Cloud, enabling the deployment of scalable applications.</li><li>Strong knowledge of containerization technologies like Docker and Kubernetes, facilitating efficient application management.</li><li>Experience with CI/CD tools such as Jenkins or GitLab, streamlining development workflows and enhancing productivity.</li><li>Familiarity with infrastructure as code (IaC) tools like Terraform or Ansible, automating infrastructure management.</li><li>Solid understanding of networking concepts and security protocols, ensuring robust and secure infrastructure.</li><li>Ability to analyze system performance metrics and troubleshoot issues effectively, maintaining high operational standards.</li><li>Excellent communication and collaboration skills, essential for working in cross-functional teams and driving projects forward.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new <strong>Holiday Inn Resort Dead Sea&nbsp;</strong></p><br><p>Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.</p><br><p>The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the <strong>Holiday Inn Resort Dead Sea</strong> will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.</p><br><p><span><strong>F&amp;B Supervisor</strong></span></p><br><p><strong>About the Role:</strong></p><br><p>In this exciting role, you will support the daily operation of our food and beverage outlets, leading the team to deliver warm hospitality and memorable dining experiences. Your responsibilities will include:</p><br><ul><li>Supervising daily service and coordinating team assignments to ensure smooth operations.</li><li>Welcoming guests, anticipating their needs, and handling requests and concerns promptly.</li><li>Briefing and coaching colleagues on service standards, menu knowledge, and guest engagement.</li><li>Coordinating with the Kitchen and other departments to ensure timely and accurate service.</li><li>Maintaining outlet cleanliness, presentation, and compliance with food safety standards.</li><li>Supporting stock control, billing accuracy, and responsible use of supplies.</li><li>Encouraging upselling and recommending food and beverages to enhance the guest experience.</li></ul><p><strong>About You:</strong></p><br><ul><li>Minimum 2–3 years of food and beverage experience in a hotel, including experience in a supervisory or team-leading role.</li><li>Strong leadership, communication, and organizational skills.</li><li>Good knowledge of restaurant operations, service standards, and food safety practices.</li><li>Confidence in handling guest concerns and supporting colleagues during busy periods.</li><li>Familiarity with point-of-sale (POS) systems and cash handling procedures.</li><li>Good command of English; additional languages are a plus.</li><li>Flexibility to work shifts, weekends, and public holidays.</li><li>A genuine passion for hospitality, teamwork, and guest satisfaction.</li></ul><p><strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.&nbsp;</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.&nbsp;</p><br><p>IHG gives every member of the team&nbsp;the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our Wellbeing</p><br><p>Framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </p><br><p>So, join us and you’ll become part of our ever-growing global family.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To perform effective transfer of manufacturing know-how and product knowledge across Hikma manufacturing sites, provide technical support for product troubleshooting and process optimization, and support regulatory filing activities by generating and supplying the required technical documentation that is monitored by R&amp;D.</p><p>Follows all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner during Day-to-day operations.</p><p>Follows the day-to-day operations related to own job to ensure continuity of work Job Specific Accountabilities.</p><p>Lead and support the successful transfer of manufacturing processes, technical knowledge, and product know-how for pharmaceutical products across Hikma Pharmaceuticals manufacturing sites. Act as the R&amp;D representative during the, validation batches manufacturing of new product launches, providing on-site technical oversight and support as needed. Conduct comprehensive reviews of manufacturing and packaging batch records to ensure compliance with approved processes, quality standards, and regulatory requirements. Facilitate the effective transfer of technical knowledge from Product Development to Manufacturing by proactively identifying, assessing, and resolving technical risks and gaps. Collaborate closely with cross-functional teams, including Production, Quality, Supply Chain, Regulatory Affairs, Project Management Office and Technical Support Unit to ensure successful execution and alignment during the manufacture of the first three commercial/validation batches and support a smooth transition to routine commercial production.</p><p>Review and evaluate technical documentation and outsourced products transfer dossiers for pharmaceutical products planned for transfer from Hikma Jordan (HJ)/Outsourcing lab or Licensors to other Hikma manufacturing sites, or between Hikma manufacturing sites. Assess the completeness, technical feasibility, regulatory compliance, and manufacturing readiness of transfer packages, and provide scientifically sound recommendations to support successful technology transfer activities. Ensure all evaluations are completed accurately and within established timelines to support project milestones and business objectives.</p><p>Preparing and reviewing the supportive and technical documents that are intended to be transferred to other Hikma manufacturing sites or provided to Regulatory Affairs or authorities to complete the registration process at the intended markets, including but not limited to: Product CTDs, declaration letters, comparative dissolution reports, technical transfer reports,and reply to deficiency letters. Ensure all deliverables are completed within the predefined timelines, supported by thorough documentation and, when necessary, targeted research to enable efficient replies and compliant submissions.</p><p>Executing lab trials and submission batches independently in compliance with Quality standards. Preparing documents and reports necessary for trial execution.</p><p>Provide support for product troubleshooting. Ensure the implementation of a structured plan, well-defined proposals, and scientifically sound experimental designs to complete the treatment and conclude the solution within the agreed timelines.</p><p>Efficiently completing all assigned duties and practical work within a predetermined timeline and achieving the goal of the assigned practical work.</p><p>Perform other related duties or assignments as directed.</p><p>Executing tasks in compliance with current Good Manufacturing Practices (cGMP), Good Laboratory Practice (GLP), and complying with all relevant safety, quality and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</p><p>1-4 years of experience in pharmaceutical formulation development of different dosage forms or pharmaceutical products technology transfer (Additional knowledge in regulatory and product registration is preferable).</p><p>BSc Pharmacy (MSc in Pharmaceutical Sciences or Pharmaceutical Industry is preferable).</p><p>Note: The role includes working on night shifts and weekends to accommodate the nature of the work timeframe inside the manufacturing plants</p><p>Excellent command of the English language (written and verbal).Excellent technical writing and documentation skills</p><p>Proficiency in MS Office (Word, Excel, PowerPoint).</p><p>Familiarity with SAP (preferred).</p><p>Ability to work independently and manage multiple tasks.</p><p>Strong teamwork and collaboration skills.</p><p>Knowledge of FDA Current Good Manufacturing Practices (cGMP).</p><p>Quick learner with flexibility and adaptability.</p><p>Active listening and strong motivation.</p><p>Excellent communication, strong negotiation and influencing skills</p><p></p></section>

<p><h4>Job description</h4> <p>Employee will be part of the deployment pool and will be required to support deployments to various CONUS/OCONUS locations, as required. This position will require the member to be flexible in the support of assigned deployment/work schedules.</p> <p>Accounts for all materials and/or support equipment being shipped out of, and received, at the facility. Ensures parts due in from maintenance (DIFM) are properly tracked and takes appropriate actions to meet applicable deadlines. Keeps a running inventory of stock/equipment using appropriate software. Researches and orders parts, materials, and tools for use to ensure maintenance operational capabilities. Ensures the overall serviceability of all support equipment and related items. Keeps track of all assigned government property entering and leaving the facility. Processes paperwork, including filing DD-1149s, for all supply/support activities. Ensures proper allotment of material and/or equipment to appropriate maintenance personnel in support of maintenance operations.</p> <p>USAF equivalent position is Supply Technician Journeyman.</p> <h4>Essential responsibilities:</h4> <ul> <li>Performs warehousing and support program duties in support of maintenance operations within the site at the comprehensive level.</li> <li>Assists in verifying materials (or merchandise) against receiving documents, noting, and reporting discrepancies and damages.</li> <li>Routes materials and parts to prescribed storage locations and/or facilities as needed for operational support.</li> <li>Stores, stacks, or palletizes materials and/or equipment in accordance with applicable technical guidelines.</li> <li>Rearranges and takes inventory of stored materials/equipment and documents within assigned database.</li> <li>Performs the examination of stored materials and reports deterioration and damage; removes material from storage and prepares it for shipment.</li> <li>May operate hand and/or power trucks and/or equipment in performing warehousing and support duties.</li> <li>Performs miscellaneous quality assurance duties including CTK inspections, inventory process checks, inspecting and examining materials, article inspections, etc.</li> <li>Supports supervisor with inventory management of decentralized and decontrolled items, including supplies and equipment in accordance with applicable AFIs.</li> <li>Supervises, trains, and provides mentorship to subordinate personnel in support/supply functions.</li> <li>Performs all other duties as assigned or requested.</li> </ul> <h4>Minimum requirements:</h4> <ul> <li>Must have high school diploma or have completed relevant military and/or vocational technical school curriculum.</li> <li>Minimum of three years actual supply/support experience and/or combination of related aircraft maintenance experience required.</li> <li>Must possess comprehensive knowledge of governing supply and/or support systems/programs, policies, nomenclature, work methods, manuals, or other established guidelines.</li> <li>Must have the comprehensive analytical ability to define problems, collect necessary data, establish facts, and take recommended actions based upon applicable established guidelines.</li> <li>Must be able to perform increment monitor duties to include but not limited to equipment/cargo preparation, documentation, pallet build-up, and hazardous cargo.</li> <li>Must be familiar with computerized databases, spreadsheets, and computerized inventory management programs.</li> <li>Must have comprehensive experience with material handling equipment.</li> <li>Must have good planning and organizational skills.</li> <li>Must be able to deploy to forward locations (other countries) as directed by the government.</li> <li>Must be able to work under deadlines.</li> <li>Employee must meet all OCONUS deployment criteria, including pre-deployment medical screening, as a condition of employment.</li> <li>Must be able to lift, carry and/or wear military issued equipment in excess of 50 pounds for extended periods.</li> <li>Must be able to speak, read, write, and understand English.</li> <li>Must submit updated SF-86 within 30 days of hire start date.</li> <li>Must have had an active secret US government clearance within the last 12 months. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must be able to maintain required DoD security clearance commensurate with the assigned duties during employment.</li> <li>Must possess a valid U.S. driver’s license and be able to obtain a government driving permit.</li> <li>Must have valid U.S. passport with a minimum of two years remaining with at least two facing pairs (four total) of blank visa pages.</li> <li>Must be fully COVID-19 vaccinated with booster. Accommodations may be available under limited circumstances.</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>Associate degree in a relevant career field.</li> <li>RPA operations and deployment experience.</li> <li>Prior experience as a defense contractor.</li> <li>Vehicle operator training.</li> <li>Support/supply experience in the last 10 years.</li> </ul> <h4>Compensation details:</h4> <p>35.18</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a collective bargaining agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Additional information</h4> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>Job purpose</h4> <p>To support the design, installation, operation, and improvement of electrical systems by providing technical assistance, resolving day-to-day engineering issues, and coordinating with relevant teams to ensure safe and reliable performance in line with project and operational requirements.</p> <h4>Key accountability areas</h4> <strong>Electrical engineering activities</strong><br> <li>Prepare and review electrical drawings and technical submittals in accordance with project specifications and standards.</li> <li>Provide technical support during installation, testing, and commissioning activities.</li> <li>Troubleshoot electrical faults and coordinate with maintenance or project teams for resolution.</li> <li>Implement approved design and engineering changes.</li> <strong>Technical coordination and documentation</strong><br> <li>Prepare technical reports, calculations, and engineering documentation as required.</li> <li>Provide technical clarifications to internal teams, contractors, and suppliers.</li> <li>Support material submittal reviews and technical evaluations.</li> <li>Maintain updated engineering records and as-built drawings.</li> <strong>Quality and compliance</strong><br> <li>Ensure electrical activities are performed in line with applicable standards and approved procedures.</li> <li>Coordinate with the quality team to address non-conformities and implement corrective actions.</li> <li>Witness testing activities and verify proper documentation of results.</li> <strong>HSE and operational support</strong><br> <li>Follow HSE policies and promote safe working practices during all electrical activities.</li> <li>Identify and report potential risks and support corrective actions.</li> <li>Coordinate with concerned functions to ensure smooth execution of work.</li> <h4>Role accountability</h4> <strong>HR proficiency</strong><br> <p>Ability to obtain updated soft and technical skills related to the job.</p> <strong>Delivery</strong><br> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> <strong>Problem-solving</strong><br> <p>Solve any related problems that arise and escalate any complex operational issues.</p> <strong>Quality</strong><br> <p>Ensure quality requirements to develop effective quality control and processes including specifications for products, processes, or related activities.</p> <strong>Business process improvements</strong><br> <p>Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <strong>Compliance</strong><br> <p>Comply with related policies, procedures, and work instructions.</p> <strong>Health, safety, and environment</strong><br> <p>Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.</p> <h4>Academic qualification</h4> <p>Bachelor degree in Electrical Engineering</p> <h4>Work experience</h4> <p>2 to 4 years</p> <h4>Technical / functional competencies</h4> <p>Safety<br> Design<br> Design tools<br> Engineering design<br> Design specifications</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Sales Development Representative (SDR) to join our team immediately and handle B2B cold calling campaigns targeting companies across the UAE and Saudi Arabia .<br> The SDR will be responsible for identifying relevant businesses, speaking with decision-makers, qualifying their needs, and booking qualified meetings for the sales team.<br> This role is highly focused on outbound calling , so we are looking for someone confident, persistent, and comfortable speaking with senior decision-makers.<br> Fully remote position.<br> Opportunity to work on a B2B campaign targeting the UAE and Saudi Arabian markets .<br> Performance-driven environment with clear KPIs and targets.<br> Opportunity to develop experience in B2B SaaS and consultative outbound sales.<br> Direct exposure to senior business decision-makers.<br> Immediate start opportunity for the right candidate.<br> Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales.<br> Proven experience making a high volume of outbound calls.<br> Experience targeting the UAE and/or Saudi Arabian market is highly preferred.<br> Strong spoken English and professional communication skills.<br> Comfortable speaking with senior decision-makers.<br> Strong objection-handling and qualification skills.<br> Experience with CRM systems and maintaining accurate call records.<br> Comfortable working with daily and monthly sales KPIs.<br> Ability to work independently in a remote environment.<br> Immediate availability is required.<br> Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia.<br> Identify and connect with relevant decision-makers, including HR, Administration, Facilities, and Operations leaders.<br> Qualify prospects based on company profile, workforce size, current processes, pain points, and business needs.<br> Identify companies managing large contractual, temporary, or distributed workforces.<br> Conduct professional discovery conversations and identify potential business opportunities.<br> Handle objections confidently and maintain control of cold calls.<br> Book qualified meetings with interested prospects.<br> Maintain accurate prospect information, call feedback, and follow-ups in the CRM.<br> Consistently achieve daily calling, qualification, and meeting-booking KPIs.<br> Ideal Candidate The ideal candidate is: Confident and comfortable making cold calls throughout the day.<br> Highly persistent and able to handle rejection without losing motivation.<br> Naturally curious and able to ask the right qualification questions.<br> Strong at building rapport quickly with prospects.<br> Commercially minded and focused on generating qualified opportunities rather than simply making calls.<br> Experienced in speaking with HR, Operations, Facilities, or senior business decision-makers.<br> Organized, disciplined, and reliable with CRM updates and follow-ups.<br> Experienced in selling or prospecting for B2B SaaS, HR technology, workforce management, payroll, or similar business solutions is a strong advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a detail-oriented and proactive Accountant to join our dynamic finance team in Amman. This role offers an exciting opportunity to contribute to our financial operations while enhancing your professional skills in a collaborative environment. As an Accountant, you will play a crucial role in maintaining accurate financial records, preparing reports, and ensuring compliance with regulations, all of which are vital for our organization's success.</p><p>Our company prides itself on fostering a culture of growth and learning. You will have the opportunity to work closely with experienced professionals who are eager to share their knowledge and mentor you. We believe in investing in our employees' career paths, offering training programs and workshops that will equip you with the latest accounting techniques and software tools. This role is perfect for someone who is looking to advance their career in finance while contributing to a supportive and innovative team.</p><p>As you grow within the organization, you will be encouraged to take on additional responsibilities and explore leadership opportunities. We value initiative and creativity, and your contributions will directly impact our financial strategies and outcomes. If you are ready to take the next step in your career and thrive in a collaborative environment, we would love to hear from you!</p><p><b>Responsibilities:</b></p><ol><li>Prepare and maintain accurate financial statements and reports, utilizing accounting software to ensure compliance with local regulations and international standards.</li><li>Conduct regular audits of financial data and processes to identify discrepancies and implement corrective actions that enhance the accuracy of financial reporting.</li><li>Manage accounts payable and receivable, ensuring timely processing of invoices and payments to maintain healthy cash flow for the organization.</li><li>Assist in the preparation of budgets and forecasts, analyzing financial data to provide insights that support strategic decision-making within the company.</li><li>Collaborate with cross-functional teams to provide financial insights that drive operational efficiency and support business objectives.</li><li>Ensure compliance with tax regulations by preparing and filing necessary tax documents and liaising with tax authorities as required.</li><li>Monitor and reconcile bank statements and financial discrepancies, utilizing analytical skills to identify and resolve issues promptly.</li><li>Implement and improve accounting systems and processes, leveraging technology to streamline operations and enhance productivity.</li><li>Provide support during financial audits, preparing necessary documentation and liaising with external auditors to ensure a smooth audit process.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in accounting software such as QuickBooks or SAP, enabling efficient financial management and reporting.</li><li>Strong analytical skills to interpret financial data and provide actionable insights for decision-making.</li><li>Excellent attention to detail to ensure accuracy in financial reporting and compliance.</li><li>Ability to manage multiple tasks and meet deadlines in a fast-paced environment.</li><li>Strong communication skills for effective collaboration with cross-functional teams and stakeholders.</li><li>Knowledge of tax regulations and compliance requirements to ensure adherence to the law.</li><li>Problem-solving skills to identify issues and implement effective solutions in financial processes.</li></ul></div>

<p><b>JOB SUMMARY</b> Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).</p><p>CORE WORK ACTIVITIES Leading Kitchen Operations for Property Leads kitchen management team. Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff.</p><p>Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brand's safety standards.</p><p>Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p><p>Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p><p>Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p><p>Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

<p>The GIZ Jordan Project <strong>“Improved Governance for the Support of Reform Projects in Jordan”</strong><strong> (PARtner II)</strong><strong>” </strong>is seeking to hire a&nbsp;“<strong>Public Administration Advisor</strong>”&nbsp;based in Jordan- for full-time base employment.</p> <p>The project&nbsp;“Improved Governance for the Support of Reform Projects in Jordan” (PARtner II)&nbsp;is commissioned by the German Federal Ministry for Economic Cooperation and Development (BMZ) and implemented from April 2026 to March 2030. The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH will implement the project on behalf of the German government, in partnership with the Prime Ministry of the Government of the Hashemite Kingdom of Jordan.</p> <p>The project builds on its predecessor “PARtner I” and enhances the capacities of the public administration in Jordan. Under the umbrella of the Public Sector Modernization Roadmap and the Economic Modernization Vision, it will continue to support the transformation of the public sector. Aiming at a more efficient, effective public administration which is responsive to citizens’ and businesses’ needs, as well as transparent, evidence-informed decision-making, this project delivers critical support to the wider Jordanian reform agenda.</p> <p><strong><u>Qualifications and specialist knowledge</u></strong></p> <ul> <li>University degree in Political Sciences, Public Administration, Economics, Social Sciences, Public Policy, or a comparable field​. An advanced degree is desirable.</li> <li>5 years of professional experience relevant to the duties.</li> <li>In-depth knowledge and practical experience in promoting innovation in the public sector, e.g. related to innovation structures, agile methods, innovation labs, or change management​.</li> <li>Experience in advising governmental institutions, ideally in the context of the ongoing Jordanian public administration reforms – particularly in the areas of service delivery modernization, human resource and organizational development, and quality management in the public sector​.</li> <li>Knowledge of up-to-date approaches to human resources development, including performance appraisal and competency development.​</li> <li>Practical experience in organizational development and in the planning and implementation of capacity development measures in the public sector​.</li> <li>Ability to strategically position reform and innovation topics within a development cooperation context.</li> <li>Strong ability to use ICT tools, and willingness to continuously upskill in the framework of GIZ’s further digitization.</li> <li>Proven ability to work in an intercultural context, ability to work in a politically sensitive context.</li> <li>Strong analytical and drafting skills.</li> <li>Excellent command of English and Arabic (spoken and written).</li> </ul> <p><strong><u>Main Responsibilities</u></strong>&nbsp;</p> <ul> <li>Lead the technical, content-related, and organizational implementation of all measures and activities of the Output “Public Service/Public Administration” &nbsp;independently, and in close coordination with external and internal stakeholders</li> <li>Provide technical and strategic advisory to governmental counterparts such as the Services and Public Administration Commission (SPAC), with a focus on SPAC’s extended mandate, organizational development, Human Resources management (performance management, competency-based recruitment, competency development), and innovation in the public sector in particular.​</li> <li>Identify needs, and plan and implement/steer relevant Capacity Development measures, in close cooperation with counterparts such as the Jordan Academy for Government Administration (JAGA).</li> <li>Identify international good practice, prepare lessons learnt, ensure institutional knowledge management, and promote technical exchange internally and externally.</li> <li>Provide support to, and lead independently where requested to, the project’s tasks related to monitoring, evaluation, accountability and learning, reporting, as well as communication and visibility​.</li> <li>Proactively establish and maintain contacts with stakeholders outside (e.g. governmental counterparts, experts and consultants, development partners and third parties) and within GIZ that are relevant to the implementation of the tasks.</li> <li>Provide strategic advisory to decision-makers on the positioning and thematic development of the development cooperation portfolio in the respective thematic area.</li> <li>Support the Head of Project and the other technical staff of the project in the implementation of all other areas of the project.</li> </ul> <p><em>The brief profile is not intended to provide a full and complete description.</em></p> <p><em>Where appropriate and reasonable, the position holder is willing to perform tasks outside the scope of the job description.</em></p> <p><em><strong>Emanating from GIZ’s role in enhancing and promoting the efficiency and competency of its political partners and entities and their respective employees, and in view of GIZ’s aim at maintaining and encouraging the stability of employment at its political partners and entities, this position will not be available to any official employee currently working at any of GIZ’s political partners, governmental ministry, department or entity, including any official employees who are on unpaid leave.</strong></em></p> <p><em><strong>GIZ is committed to gender balance and diversity without distinction as to race, gender or religion, and without discrimination of persons with disabilities. Remuneration will be in accordance with the candidate's qualifications, experience, as well as the scope of responsibility of the job announced and in line with local standards.</strong></em></p> <p><em><strong>GIZ would like to increase the proportion of employees with disability. Applications from persons with disabilities are most welcome.</strong></em></p> <p><em><strong>GIZ will send feedback only to the candidates that are shortlisted and interviewed.</strong></em></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities&nbsp;<br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview <p>At ITA International, we’re a tech-enabled professional services company. Headquartered in Newport News, Virginia, we leverage subject matter expertise, data analytics and technology to challenge boundaries and transform possibilities.&nbsp;</p><br> <p>With a global presence and a passionate team of over 200 ITAers, we’re driven by mission success for our customers, “In The Arena.” Our expertise spans Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning and Software Engineering – enabling data and tech-enabled solutions that deliver real value.&nbsp;</p><br> <p>Join our impactful journey at ITA International. As Theodore Roosevelt said, “The credit belongs to the man who is actually in the arena.” We’re here, standing beside our customers, ready to serve and succeed.&nbsp;</p><br> <p>ITA is seeking a Security Forces Armorer Support to join the team in Jordan.</p><br> Responsibilities <p>The selected candidate will play a vital role in supporting the 9th Air Force, a key component of the United States Air Force Central Command (AFCENT) overseeing operations in the Middle East. This position provides subject matter expertise to the 9th Air Force Expeditionary Security Forces Squadron, helping ensure base security and critical support services in one of the most dynamic and strategically important regions in the world. The 9th Air Force serves at other locations such as Al Dhafra AB, UAE; Ali Al Salem AB, Kuwait; Al Mubarak Air Base, Kuwait; Prince Sultan AB (PSAB), Kingdom of Saudi Arabia (KSA); Muwaffaq-Salti AB (MSAB), Jordan; Al Udeid AB, Qatar and in CONUS.</p><br> <p>The Contractor shall:- Manage the accountability, protection, issue, and receive all firearms, communications, equipment, and related assets.</p><br> <p>- Account for, issue, and provide annual forecast for munitions needed for operations.</p><br> <p>- Manage armorers and establishes Standard Operating Procedures (SOP) and daily task coordination for the armory.</p><br> <p>- Be knowledgeable of Air Force weapons maintenance and parts processes and shall be able to conduct maintenance on weapons.</p><br> <p>- Manage armory equipment as primary or alternate equipment custodian.</p><br> <p>- Be responsible for cleaning of all unassigned weapons.</p><br> Qualifications <p>- Three (3) years of experience managing a DoD Armory.</p><br> <p>- Must be proficient in the use of Microsoft Office.</p><br> <p>- Must possess a valid state and be able to obtain a Government issued Driver’s License.&nbsp;</p><br> <p>- Must possess a DoD approved <strong>SECRET</strong> security clearance to perform duties under this task order.</p><br> <p>Additional qualifications are desired:- Training and experience with USAF Equipment Management Process.</p><br> <p>- A USAF 7 level skill identification in Combat Arms.</p><br> <p>- Experience with USAF munitions forecasting.</p><br> <p><em>This position is subject to the provisions of the Lautenberg Amendment. All employees must successfully pass all medical screening as required per </em>CENTCOM<em>&nbsp;deployment standards.</em></p><br> <p>Under the 9AF ESFS contract, all applicants are subject to an in-depth background check to ensure regulation compliance. Eligible applicants will not have any of the following:</p><br> <ul> <li>Pending criminal or civil charges (including divorce/child custody proceedings)</li> <li>Felony arrest record</li> <li>Alcohol related arrest in the last five years</li> <li>Any type of moral turpitude arrest record/history (including, but not limited to, prostitution, pandering, voyeurism, public indecency)</li> <li>Any type of involvement in hate crimes</li> <li>History of violence</li> <li>Involvement in any group or organization that espouses extralegalviolence as a legitimate means to achieve an end</li> </ul> Benefit and Compensation Transparency <p>ITA International proudly complies with all federal and state benefit and pay transparency laws. Employees of ITA can expect a robust benefit package, including:</p><br> <ul> <li>Medical, dental and vision plans</li> <li>Life Insurance</li> <li>Short Term Disability insurance (where applicable)</li> <li>Voluntary ancillary benefit options</li> <li>401k retirement benefits with employer matching contributions</li> </ul> Application and Employment at ITA International <p>ITA International is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br> <p>In compliance with the ADA Amendments Act (ADAAA), ITA International would like to ensure that your application process goes as smoothly as possible. If you would like to preview the physical requirements for this position, or if you have a disability and would like to request an accommodation in order to apply for a currently open position with ITA, please contact us by phone at 757-246-6781 or email us at HR@ita-intl.com.</p><br> </div>

<p><h4>Essential responsibilities:</h4> <p>The designee is responsible for maintaining situational awareness of airfield activities and overall responsibility for AMOPS section while on duty to provide a safe, efficient, and effective airfield environment for aircraft operations. The designee performs airfield inspections and checks for safety and compliance with planning and design criteria. Plans, organizes, and directs airfield activities to include airfield construction/repairs, airfield driving program, ice/snow removal operations, bird/wildlife control, etc. Procures, maintains, and produces information on safe operation of aircraft through the national and international airspace system such as flight information publications, aeronautical charts and maps, NOTAM, local airfield and navigational aid status, and weather information. Process domestic and international flight plans. Coordinates with base agencies to meet aircrew requirements for billeting, messing, refueling, transportation, and transient aircraft maintenance.</p> <h4>Minimum position knowledge, skills, and abilities required:</h4> <p>Graduate of an approved DoD/Airfield Managers course or equivalent and aviation related experience as aircrew/dispatcher/flight follower with a 14 CFR Part 121 or 14 CFR Part 135 operator.</p> <p>Four (4) years of experience to include the following:</p> <ul> <li>Duties including supervision and coordination between air-traffic control and maintenance personnel, dispatching, implementing and enforcing airfield safety procedures;</li> <li>Monitoring and maintaining flight records;</li> <li>Applying knowledge of weather information, flight plan processing, flight following procedures, tracking aircraft movements, managing wildlife on and around airfield grounds, and implementing bird aircraft strike hazard procedures;</li> <li>Coordinating airfield maintenance and construction projects;</li> <li>Coordinating hazardous cargo and live fire devices, responding to aircraft emergencies, and conducting airfield inspections in accordance with AFMAN 13-204v2.</li> </ul> <p>Requirements IAW AFMAN 13-204v1 Chapter 7 and AFMAN 13-24v2 Chapter 2.</p> <p>Must have or be able to obtain/maintain a US Government Secret Clearance. Note: US citizenship is required to obtain a Secret Clearance.</p> <p>Must be able to pass a CENTCOM MOD 18 Medical Exam.</p> <h4>Compensation details:</h4> <p>$110,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Original posting:</h4> <p>04/30/2026 - Until filled</p> <p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>Essential responsibilities:</h4> <p>The designee is responsible for maintaining situational awareness of airfield activities and overall responsibility for AMOPS section while on duty to provide a safe, efficient, and effective airfield environment for aircraft operations. The designee performs airfield inspections and checks for safety and compliance with planning and design criteria. Plans, organizes, and directs airfield activities to include airfield construction/repairs, airfield driving program, ice/snow removal operations, bird/wildlife control, etc. Procures, maintains, and produces information on safe operation of aircraft through the national and international airspace system such as flight information publications, aeronautical charts and maps, NOTAM, local airfield and navigational aid status, and weather information. Process domestic and international flight plans. Coordinates with base agencies to meet aircrew requirements for billeting, messing, refueling, transportation, and transient aircraft maintenance.</p> <h4>Minimum position knowledge, skills, and abilities required:</h4> <p>Graduate of an approved DoD/Airfield Managers course or equivalent and aviation related experience as aircrew/dispatcher/flight follower with a 14 CFR Part 121 or 14 CFR Part 135 operator.</p> <p>Four (4) years of experience to include the following:</p> <ul> <li>Duties including supervision and coordination between air-traffic control and maintenance personnel, dispatching, implementing and enforcing airfield safety procedures;</li> <li>Monitoring and maintaining flight records;</li> <li>Applying knowledge of weather information, flight plan processing, flight following procedures, tracking aircraft movements, managing wildlife on and around airfield grounds, and implementing bird aircraft strike hazard procedures;</li> <li>Coordinating airfield maintenance and construction projects;</li> <li>Coordinating hazardous cargo and live fire devices, responding to aircraft emergencies, and conducting airfield inspections in accordance with AFMAN 13-204v2.</li> </ul> <p>Requirements IAW AFMAN 13-204v1 Chapter 7 and AFMAN 13-24v2 Chapter 2.</p> <p>Must have or be able to obtain/maintain a US Government Secret Clearance. Note: US citizenship is required to obtain a Secret Clearance.</p> <p>Must be able to pass a CENTCOM MOD 18 Medical Exam.</p> <h4>Compensation details:</h4> <p>$110,000</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Original posting:</h4> <p>04/30/2026 - Until filled</p> <p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p><h4>Main scope of the role</h4> <ul> <li>Ensure a safe working environment.</li> <li>Implement and enforce safety policies and procedures.</li> <li>Conduct regular safety inspections.</li> <li>Identify potential hazards and mitigate risks.</li> <li>Provide safety training to employees.</li> <li>Investigate incidents and ensure compliance with safety regulations and standards.</li> </ul> <h4>Core safety & operational responsibilities</h4> <ul> <li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li> <li>Conduct regular inspections, risk assessments, and safety audits.</li> <li>Lead safety awareness and training sessions.</li> <li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li> <li>Collaborate with management to develop and execute safety improvement plans.</li> <li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li> <li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li> <li>Serve as the main point of contact for safety-related matters.</li> <li>Provide guidance and support to employees on safety concerns.</li> <li>Ensure high standards of cleanliness and safety in the pool area.</li> <li>Monitor pool surroundings for guest and staff safety.</li> <li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li> <li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li> <li>Support implementation of new safety initiatives.</li> <li>Attend daily operational briefings.</li> </ul> <h4>Hospitality & team responsibilities</h4> <ul> <li>Promote teamwork and positive communication.</li> <li>Provide courteous, efficient, and professional service at all times.</li> <li>Maintain excellent grooming and hygiene standards.</li> <li>Build strong working relationships with colleagues.</li> <li>Support guest satisfaction and memorable guest experiences.</li> <li>Provide honest feedback and coach team members.</li> <li>Praise publicly and address concerns privately.</li> </ul> <h4>Special & additional duties</h4> <ul> <li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li> <li>Assist in task force teams for new openings.</li> <li>Carry out any other reasonable tasks assigned by management.</li> <li>Continuously look for areas of improvement.</li> <li>Provide constructive feedback.</li> </ul> <h4>Roles and responsibilities</h4> <h4>Planning and organising</h4> <h4>Sustainability management</h4> <h4>Strategy development</h4> <ul> <li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li> <li>Identify and promote best practices for sustainable engineering operations and technology use.</li> </ul> <h4>Project management</h4> <ul> <li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li> <li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li> </ul> <h4>Monitoring and reporting</h4> <ul> <li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li> <li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li> </ul> <h4>Compliance and certification</h4> <ul> <li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li> <li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li> </ul> <h4>Safety management</h4> <h4>Policy and procedure development</h4> <ul> <li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li> <li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li> </ul> <h4>Training and compliance</h4> <ul> <li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li> <li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li> </ul> <h4>Incident management</h4> <ul> <li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li> <li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li> </ul> <h4>Administrative oversight</h4> <h4>Operational support</h4> <ul> <li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li> <li>Support budget planning and procurement processes for sustainability and safety-related resources.</li> </ul> <h4>Team coordination</h4> <ul> <li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li> <li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li> </ul> <h4>Compliance and reporting</h4> <ul> <li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li> <li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong><br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li> <li>Generally promote and ensure good inter-departmental relations.</li> <li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li> <li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li> <li>Assist the Assistant Manager / Restaurant Manager in any task outlined or detailed by him/her.</li> <li>Take time to get to know the guests and be committed to service excellence.</li> <li>Provide service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction.</li> </ul> <h4>Operations:</h4> <ul> <li>Monitor duty schedules for the respective team.</li> <li>Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.</li> <li>Ensure that under no circumstances the entrance door is left unattended.</li> <li>Contribute to meeting and maximizing the monthly revenue budget for the respective outlet.</li> <li>Work in close cooperation with the kitchen and stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li> <li>Conduct or attend regular training sessions with the assigned team in line with the departmental SOPs, i.e. guest care, product knowledge, grooming standards, upselling, etc.</li> <li>Report any equipment failures or problems to the maintenance department.</li> <li>Pass any maintenance requests to the maintenance department.</li> <li>Participate in any training or development schemes as recommended by senior management.</li> <li>Ensure the proper appearance (condition of uniforms) and grooming of assigned staff.</li> <li>Handle the welcome of arriving guests and their seating through the hostess, taking over if she is not available.</li> <li>Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.</li> <li>Familiarize yourself with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li> <li>Contribute to the upkeep of the outlet’s database of regular guests.</li> <li>Report cleanliness and maintenance issues to the immediate supervisor or the departments concerned.</li> <li>Resolve guests’ complaints directly or consult with immediate supervisor.</li> <li>Perform all mise en place work according to whole day service requirements.</li> <li>Prepare all store requisitions for signature (operating material, food products and beverages) and ensure the accurate delivery of goods.</li> <li>Attend regular departmental meetings and conduct briefings on behalf of others, contributing to open communication within the assigned team.</li> <li>Be familiar with the outlet’s menu and promotional activities.</li> <li>Be familiar with the company’s internal policies and safety procedures.</li> <li>Carry out other related assignments or tasks entrusted by the Food & Beverage department from time to time.</li> <li>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li> <li>Be familiar with all related company documentation, especially the relevant Operational Standards Manual for the department.</li> <li>Carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Administration:</h4> <ul> <li>Assist the outlet manager with the following reports:</li> <li>Overtime and extra hours consumed monthly.</li> <li>Daily log book.</li> <li>Time schedule weekly.</li> <li>Vacation schedules yearly.</li> <li>Buffet name tags and menu printing.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p> <p><strong>Why work for Accor?</strong><br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Key deliverables and responsibilities</h4> <h4>Planning & organizing:</h4> <ul> <li>Promote efficiency, confidence, courtesy and an extremely high standard of social skills.</li> <li>Generally promote and ensure good inter-departmental relations.</li> <li>Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.</li> <li>Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, thus identifying a high level of commitment.</li> <li>Assist the Assistant Manager / Restaurant Manager in any task outlined or detailed by him/her.</li> <li>Take time to get to know the guests and be committed to service excellence.</li> <li>Provide service that is sincere, warm and enthusiastic, ensuring the guests' satisfaction.</li> </ul> <h4>Operations:</h4> <ul> <li>Monitor duty schedules for the respective team.</li> <li>Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours.</li> <li>Ensure that under no circumstances the entrance door is left unattended.</li> <li>Contribute to meeting and maximizing the monthly revenue budget for the respective outlet.</li> <li>Work in close cooperation with the kitchen and stewarding as well as the restaurant cashiers to ensure a smooth running operation.</li> <li>Conduct or attend regular training sessions with the assigned team in line with the departmental SOPs, i.e. guest care, product knowledge, grooming standards, upselling, etc.</li> <li>Report any equipment failures or problems to the maintenance department.</li> <li>Pass any maintenance requests to the maintenance department.</li> <li>Participate in any training or development schemes as recommended by senior management.</li> <li>Ensure the proper appearance (condition of uniforms) and grooming of assigned staff.</li> <li>Handle the welcome of arriving guests and their seating through the hostess, taking over if she is not available.</li> <li>Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being.</li> <li>Familiarize yourself with all menus, promotions and other relevant issues concerning the outlet (product knowledge).</li> <li>Contribute to the upkeep of the outlet’s database of regular guests.</li> <li>Report cleanliness and maintenance issues to the immediate supervisor or the departments concerned.</li> <li>Resolve guests’ complaints directly or consult with immediate supervisor.</li> <li>Perform all mise en place work according to whole day service requirements.</li> <li>Prepare all store requisitions for signature (operating material, food products and beverages) and ensure the accurate delivery of goods.</li> <li>Attend regular departmental meetings and conduct briefings on behalf of others, contributing to open communication within the assigned team.</li> <li>Be familiar with the outlet’s menu and promotional activities.</li> <li>Be familiar with the company’s internal policies and safety procedures.</li> <li>Carry out other related assignments or tasks entrusted by the Food & Beverage department from time to time.</li> <li>Have a complete understanding of and adhere to Mövenpick Hotels & Resorts policy relating to fire, hygiene, health and safety.</li> <li>Be familiar with all related company documentation, especially the relevant Operational Standards Manual for the department.</li> <li>Carry out any other reasonable duties and responsibilities as assigned.</li> </ul> <h4>Administration:</h4> <ul> <li>Assist the outlet manager with the following reports:</li> <li>Overtime and extra hours consumed monthly.</li> <li>Daily log book.</li> <li>Time schedule weekly.</li> <li>Vacation schedules yearly.</li> <li>Buffet name tags and menu printing.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary</b></p><br><br>Drives field performance and execution excellence for assigned Therapeutic Areas (TAs) or functions by shaping field execution models, orchestrating of the International Commercial Excellence (ICE) frameworks at country level, performance frameworks, and go-to-market (GTM) field approaches. The role acts as the primary Field Excellence interface for TA, Sales, and Value &amp; Access (V&amp;A) leadership, ensuring alignment between brand strategy, access strategy, and field execution. It ensures consistent application of International Field Excellence standards while allowing for country specific execution needs. The role coordinates Field Excellence resources supporting the TA/function and represents field considerations in planning and review forums.<br><p><b>Job Description</b></p><br><br><p><b>Act as the primary Field Excellence interface for the TA / function</b></p><br><br><ul><li>Serve as the main Field Excellence interface for Therapeutic Area leadership, TA Sales Heads, and Value &amp; Access Strategy and Access Field Leads.</li><li>Represent Field Excellence in TA and Access Field planning and performance reviews, ensuring field implications are clearly understood.</li><li>Prioritize Field Excellence supporting activities based on TA and Access Field strategic importance and performance needs.</li><li>Fieldwork involves shadowing reps, analyzing field performance, validating call quality, and aligning CRM practice.</li></ul><br><p><b>Own field execution design choices for the TA / function</b></p><br><br><ul><li>Ensure field execution models are aligned with Brand strategy, Go-To-Market plans, Access strategy</li><li>Translate strategic intent into clear field execution direction, defining:&nbsp;<ul><li>What the field should focus on</li><li>How success is measured</li><li>Where prioritization trade-offs are required</li></ul></li><li>Propose an effective sales organization structure and optimal size of the sales force and of Value &amp; Access stakeholders facing field team, based on internal and external benchmarks data (supported by IDS+ input).</li><li>Propose FF sizing scenarios, comparison and recommendations based on synergy between existing targets, benchmark data and launch priorities</li></ul><p><b>Shape and steer Go-To-Market field models</b></p><br><br><ul><li>Support new launch GTM design and implementation, in line with International and Regional guidance.</li><li>Shape discussions on launch field setups, field prioritization, and resourcing trade-offs (from a strategic perspective)</li><li>Implement the guidance on HCP tiering from International and assign tiers to the HCP customer base, building on inputs from country TA</li><li>Guardrail ICE segmentation – ensure segmentation process is revisited before cycle meetings using VIP and funnel analytics input</li><li>Partner with CRM &amp; field system owners for implementation support</li></ul><p><b>Steer field KPIs and effectiveness metrics</b></p><br><br><ul><li>Implement and align field commercial and functional KPIs with International and local brand strategy.</li><li>Incorporate ICE KPIs to ensure consistency across commercial execution.</li><li>Oversee commercial KPIs &amp; V&amp;A field metrics, including field force effectiveness assessments (e.g. STEM), review reports and analyze commercial and V&amp;A field data and derive performance, metrics insights &amp; shape possible action plans for functional heads considerations and decisions.</li><li>Maintain key healthcare decision makers and targets lists. Review, report and analyze Access account/field data</li></ul><p><b>Shape and steer Field incentives models</b></p><br><br><ul><li>Lead incentive scheme design, modelling payout scenarios, based on strategic priorities and historical results. Manage field incentives operations&nbsp;</li><li>Prepare individual quotas from the national target based on territory potential&nbsp;<br>Consult with TA Sales Head and FLMs on deviation, territory amendment</li><li>Measure field force performance/execution, incentives advisory, incentive diagnostics&nbsp;</li><li>Partner with CRM &amp; field system owners for implementation support</li></ul><p><b>Manage territory design and alignment operations</b></p><br><br><ul><li>Own territory design and alignment processes, ensuring operational accuracy and execution feasibility.</li><li>Lead creation and revision of territory maps, rep placement analytics, call plan generation and refinement (IDS+, Zaidyn)</li><li>Ensure territory changes are fully implemented in systems, in partnership with CRM and field system owners.</li><li>Apply ICE segmentation and targeting inputs to territory operations, as defined by international standards.</li></ul><p><b>Operates and manages the country CRM (Customer Relationship Management) platforms</b></p><br><br><ul><li>Operate the CRM platforms such as Veeva, Oncore, etc. day-to-day, ensuring availability, performance monitoring, and business continuity for field and function execution.</li><li>Configure CRM objects, workflows, and standard features based on validated cross-functional business requirements, aligned to International templates, data models, and governance frameworks.</li><li>Coordinate incident triage and resolution with DDIT (Data, Digital and IT) and external vendors, documenting recurring issues and workarounds.</li><li>Manage CRM releases and upgrades locally (planning, testing, communication, deployment support), coordinating dependencies with DDIT and vendors.</li><li>Manage country adoption of Customer Engagement of the Future (CEFUT), aligned with international priorities, standards, and platform roadmaps.</li><li>Safeguard CRM data capture processes needed to support consistent, Commercial, V&amp;A and MA execution, ensuring accurate and complete recording of interactions and accounts.</li><li>Monitor data quality and correct usage, escalating systemic issues to relevant owners (e.g., data standards) and proposing corrective actions (training, validation rules, guidance).&nbsp;</li></ul><br><p><b>ICE deployment orchestration</b></p><br><br><ul><li>Design &amp; execute customer journeys across channels, integrating CRM, SFMC, &amp; rep-triggered tools</li></ul><p><b>Content activation &amp; Channel orchestration (including OMC-OCE/customer experience journeys)</b></p><br><br><ul><li>Ensure content is activated and ready to be used on FF tech platforms in Oncore CRM to increase usage of iCVA</li><li>Ensure customer journeys are validated and aligned with content use</li><li>Develop omnichannel excellence by providing implementation guidance and channel upskilling – use of SFMC (orchestration, iCVA usage), aligned with Int’l OC teams based on ICE framework</li><li>Overseen tagging, FUSE uploading and MLR processes and ensure standards of execution</li><li>Ensure content is activated on SFMC and ready to be used on field technological platforms</li><li>Provide customer journey insight to continuously improve customer engagement</li><li>Support multichannel engagement orchestration with Access accounts (e.g. RTE, etc.)</li><li>Support in activating 'not promo' contents (developed by V&amp;A) across diff channels for payers &amp; accounts</li><li>Enable patients and payers multichannel insights, incl enabling Access Field to provide and capture reimbursement pathway insights (regional/country V&amp;A field inputs), and enable analysis and reporting.</li></ul><p><b>One-Brand-Plan rhythm &amp; orchestration</b></p><br><br><ul><li>Ensure process (strategy is realized) happens and orchestrated locally</li><li>Co-define execution metrics and KPIs</li></ul><br><p><b>Skills Desired</b></p><br><br>Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong><u>JOB PURPOSE</u></strong><br>The Imports/Export agent is responsible on the daily import or export activities at AMM GATEWAY operations, reporting to different shifts, AMM GATEWAY agent will be holding tasks related to inbound flights recovery/clearance or outbound flights export. The agent is also responsible in helping to achieve Gateway KPI’s through effectively working together as a team with the rest of the Gateway staffs and while holding different tasks depending on shifts roster. <br><br><strong><u>PRINCIPAL ACCOUNTABILITIES</u></strong><br><ul><li>Provide a high level of customer service while processing inbound or outbound tasks, taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action.</li><li>Follow Gateway inbound clearance procedures as outlined in the GATEWAY manual to comply with the GSOP procedures and safe working practices.</li><li>Maintain a clean desk policy and file all documents required for storing paper works in a systematic way which are easy to access when required.</li><li>Daily updates on clearance status of all shipments held in AMM GATEWAY for clearance using different DHL applications.</li><li>Daily check points to be created for network visibility using appropriate exception codes for different activities at AMM GATEWAY.</li><li>Maintain a thorough knowledge of all departments, DHL network, products and services so that customers are provided accurate information on transit time, clearance delays, custom paperwork requirements, packing, accounting and sales queries with confidence at all times.</li><li>Highlight any recurring problems that are manifested through traces and then direct the information accordingly so that corrective actions can be taken promptly.</li><li>Work effectively both individually and as part of a team to achieve both individual and department goals and objectives and strive consistently to promote a positive team spirit by learning all activities within the department.</li></ul><br><strong><u>NATURE AND SCOPE</u></strong><br><strong>Context</strong><br>The Gateway import agent department has been structured to provide telephone assistance to customers (internal and external) when making inquiries, logging in customer requests, assisting customers on clearance requirements and inquiries with regards to delayed or missing shipments. The department expands DHL’s capabilities, both re-actively and pro-actively, to ensure that all customers (internal and external) experience consistently high levels of service at all times. <br>The multifunctional Gateway import Agent must ensure that service levels are constantly met and exceeded through accurate updates, trace escalations and regular communication with both the network and the customer. <br><strong>Reporting Relationships</strong><br>Reports directly to the Gateway supervisor.<br><strong>Contact</strong><br>External<br><ul><li>Customers</li><li>DHL Network</li></ul><br>Internal <br><ul><li>Ground Operation</li><li>Customer Care </li><li>CS Manager &amp; Supervisors</li><li>Air operations </li><li>Sales</li><li>Accounts</li><li>Customer Accounting</li><li>Service center T/L</li></ul><br><strong>Problem Solving</strong><br>The job holder must take ownership of all customer inquiries and queries and provide alternatives and solutions closing it out at their end. Traces must be logged and followed up regularly to deliver optimum levels of service at all time. For escalations the jobholder must follow the network standards and consult with the Team Leader/Supervisor if unsure.<br><strong>Decision Making</strong><br>The jobholder will be responsible for giving accurate clearance information to customs agents as instructed by the importer with the ultimate objective being service excellence and customer satisfaction. They must communicate all delays and other service issues to the Team leader/ Supervisor.<br><strong>Planning and Organization</strong><br>The job holder must be highly organized in while holding tasks at AMM GATEWAY, daily follow – ups and plan a course of action to ensure that set targets and goals are achieved consistently.<br><strong>Job Challenge</strong><br>The jobholder must always be pro-active and energetic when dealing with customers efficiency in work practices and effective and friendly communication will be key to delighting our customers, adopt DHL “Right from first time” principle.<br>The jobholder must constantly strive to keep self-updated on all DHL processes, systems, products, technology and set and strive to achieve higher standards, ready to work on different shifts and Gateway operations task.<br><strong>KNOWLEDGE, SKILLS AND EXPERIENCE</strong><br><ul><li>Sound educational back ground with knowledge of the Service Industry, an added advantage.</li><li>Sound knowledge of custom clearance procedures. </li><li>Working knowledge of Microsoft Word, Excel and Power Point.</li><li>Good oral and written communication skills – English &amp; Arabic. </li><li>Self motivated individual capable of taking ownership and working independently.</li><li>Tolerance for stress in a fast paced working environment.</li><li>Excellent planning and organising skills.</li><li>Passion for delighting customers.</li><li>Good team player.</li><li>Adheres to policies and procedures.</li><li>Possesses good relationship building and interpersonal skills.</li></ul><br><br> </div>