Operation Specialist Jobs in Jordan
2865 Jobs Found
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met for restaurant</strong></p>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Establishing and maintaining restaurant kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met for restaurant</strong></p>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Ensures and maintains the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Establishing and maintaining restaurant kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>Job summary</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met for restaurant</strong></p>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<p><strong>Establishing and maintaining restaurant kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an Automotive General Manager for a leading automotive agency in Jordan.</p><p><br></p><p><b>He should responsible for the overall leadership, strategic direction, and operational performance of the automotive business. The role oversees all dealership and distribution activities, including vehicle sales, after-sales service, parts operations, finance, marketing, customer experience, network development, and profitability. The General Manager ensures sustainable business growth while maintaining the highest standards of customer satisfaction, operational excellence, and compliance with manufacturer requirements.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Key Responsibilities</b></p><p><b>1. Business Strategy & Leadership</b></p><ul><li>Develop and implement the company's strategic business plan.</li><li>Establish annual business objectives, budgets, and performance targets.</li><li>Identify new business opportunities and market expansion initiatives.</li><li>Lead organizational transformation and continuous improvement programs.</li><li>Build a high-performance culture across all departments.</li></ul><p><b>2. Sales Management</b></p><ul><li>Achieve annual and monthly vehicle sales targets.</li><li>Monitor market trends, pricing strategies, and competitor activities.</li><li>Develop fleet, retail, corporate, and government sales channels.</li><li>Ensure effective inventory planning and stock management.</li><li>Improve sales conversion, profitability, and customer retention.</li></ul><p><b>3. After-Sales Operations</b></p><ul><li>Oversee service workshops, body shops, and spare parts operations.</li><li>Ensure high levels of customer satisfaction and service quality.</li><li>Monitor workshop productivity, efficiency, and technician utilization.</li><li>Improve warranty recovery and manufacturer compliance.</li><li>Optimize parts availability and inventory turnover.</li></ul><p><b>4. Financial Management</b></p><ul><li>Prepare and manage annual operating budgets.</li><li>Monitor revenue, gross profit, operating expenses, and cash flow.</li><li>Ensure achievement of profitability and return on investment targets.</li><li>Analyse financial performance and implement corrective actions.</li><li>Approve major expenditures and capital investments.</li></ul><p><b>5. Marketing & Customer Experience</b></p><ul><li>Develop marketing and brand awareness strategies.</li><li>Strengthen digital marketing and lead generation activities.</li><li>Monitor customer satisfaction (CSI) and Net Promoter Score (NPS).</li><li>Enhance customer loyalty and retention programs.</li><li>Protect and strengthen brand reputation.</li></ul><p><b>6. Operations Management</b></p><ul><li>Ensure efficient daily business operations.</li><li>Improve operational processes and productivity.</li><li>Implement policies, procedures, and quality standards.</li><li>Ensure compliance with health, safety, environmental, and legal regulations.</li><li>Maintain manufacturer standards and dealership operating procedures.</li></ul><p><b>7. Human Resources & Leadership</b></p><ul><li>Recruit, develop, and retain talented employees.</li><li>Conduct performance evaluations and succession planning.</li><li>Establish KPIs for department managers.</li><li>Promote employee engagement and professional development.</li><li>Foster teamwork, accountability, and continuous learning.</li></ul><p><b>8. Manufacturer & Stakeholder Relations</b></p><ul><li>Maintain strong relationships with OEMs, suppliers, financial institutions, and government authorities.</li><li>Lead business reviews with manufacturers.</li><li>Negotiate commercial agreements and incentive programs.</li><li>Ensure compliance with manufacturer standards and reporting requirements.</li></ul><p><b>9. Risk Management & Compliance</b></p><ul><li>Ensure legal and regulatory compliance.</li><li>Manage business risks and internal controls.</li><li>Protect company assets and confidential information.</li><li>Ensure adherence to corporate governance policies.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Vehicle Sales Volume</li><li>Market Share</li><li>Gross Profit</li><li>Net Profit</li><li>EBITDA</li><li>Operating Margin</li><li>Customer Satisfaction Index (CSI)</li><li>Net Promoter Score (NPS)</li><li>Service Absorption Rate</li><li>Workshop Productivity</li><li>Workshop Efficiency</li><li>Parts Gross Profit</li><li>Parts Inventory Turnover</li><li>Warranty Recovery Rate</li><li>Inventory Ageing</li><li>Employee Retention Rate</li><li>Employee Engagement Score</li><li>Budget Achievement</li><li>Cash Flow Performance</li></ul><p><b>Qualifications</b></p><ul><li>Bachelor's degree in Business Administration, Automotive Engineering, Marketing, Finance, or a related field.</li><li>MBA or Master's degree is preferred.</li><li>Minimum 10–15 years of automotive industry experience.</li><li>At least 5 years in a senior management or General Manager role.</li><li>Experience with automotive dealerships, distributors, or OEMs.</li><li>Strong financial and commercial management skills.</li></ul><p><b>Knowledge & Skills</b></p><ul><li>Strategic planning</li><li>Automotive retail and distribution management</li><li>Financial analysis and budgeting</li><li>Leadership and people management</li><li>Negotiation and communication</li><li>Customer relationship management</li><li>Dealer Management Systems (DMS)</li><li>Microsoft Office Suite</li><li>Data analysis and reporting</li><li>Business development</li><li>Project management</li><li>Change management</li><li>Problem-solving and decision-making</li></ul><p><b>Personal Competencies</b></p><ul><li>Visionary leadership</li><li>Strong commercial acumen</li><li>Results-oriented mindset</li><li>High ethical standards</li><li>Excellent interpersonal skills</li><li>Ability to work under pressure</li><li>Analytical thinking</li><li>Adaptability and resilience</li><li>Customer-centric approach</li><li>Strong decision-making ability</li></ul><p><b>Working Conditions</b></p><ul><li>Full-time executive position.</li><li>Frequent travel to branches, dealerships, manufacturers, and business partners.</li><li>Participation in management meetings, manufacturer conferences, and industry events.</li><li>Flexible working hours based on business requirements.</li></ul><p><br></p></div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Review and update logbook</li>
<li>Check equipment</li>
<li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li>
<li>Oversee the day to day operations</li>
<li>Report regularly on happenings to supervisors / night manager (if on shift)</li>
<li>Monitor employees performance / coaching</li>
<li>Fire procedure</li>
<li>First aid procedures</li>
<li>Handle guest complaints and report to manager</li>
<li>Implement and coordinate the front office OSM</li>
<li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li>
<li>Be fully aware of the talk of the walk for the day</li>
<li>Proper grooming at all times</li>
<li>Attend training classes as per schedule</li>
<li>Show fullest cooperation and respect within the team and other departments</li>
<li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li>
<li>Ensure panic report is printed during the shift at least twice</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li>
<li>Register and process check-in for all arrivals</li>
<li>Update and check guest information into the computer after a complete check-in</li>
<li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li>
<li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li>
<li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li>
<li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li>
<li>Handle issuance of guest room key cards and ensure effective control for guest security</li>
<li>Check and convey messages to guests</li>
<li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li>
<li>Check the paymaster and assist supervisors to have no paymasters pending</li>
<li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li>
<li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li>
<li>File daily reception report and documents systematically</li>
<li>Print panic report at least twice a shift</li>
<li>Attend briefings; take notes and action with appreciated follow up</li>
<li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li>
<li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li>
<li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li>
<li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li>
<li>Maintain perfect grooming at all times</li>
<li>Drive upselling</li>
<li>Carry out any other reasonable task (which may not be stated here) as requested</li>
</ul>
<h4>Core behaviours</h4>
<p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p>
<p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p>
<p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p>
<p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p>
<p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p>
<p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p>
<p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Planning & organizing:</h4>
<ul>
<li>Review and update logbook</li>
<li>Check equipment</li>
<li>Be smart, well groomed and maintain a friendly and cheerful disposition at all times</li>
<li>Oversee the day to day operations</li>
<li>Report regularly on happenings to supervisors / night manager (if on shift)</li>
<li>Monitor employees performance / coaching</li>
<li>Fire procedure</li>
<li>First aid procedures</li>
<li>Handle guest complaints and report to manager</li>
<li>Implement and coordinate the front office OSM</li>
<li>Perform as per OSM standards and in line with the companyu2019s values and core behaviour</li>
<li>Be fully aware of the talk of the walk for the day</li>
<li>Proper grooming at all times</li>
<li>Attend training classes as per schedule</li>
<li>Show fullest cooperation and respect within the team and other departments</li>
<li>Ensure all are aware of the daily activities and have product knowledge of the hotel facilities</li>
<li>Ensure panic report is printed during the shift at least twice</li>
</ul>
<h4>Operations:</h4>
<ul>
<li>Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests</li>
<li>Register and process check-in for all arrivals</li>
<li>Update and check guest information into the computer after a complete check-in</li>
<li>Accountable for cashiering duties, foreign exchange transactions, night audit tasks and settlement upon guestsu2019 departure</li>
<li>Handle walk-in counter reservations at all times and process call-in reservations when room reservations section is closed</li>
<li>Provide friendly, smooth, courteous service to guests and respond promptly to all requests and inquiries at all times</li>
<li>Resolve guests complaints / requests and liaise with the department concerned to ensure immediate follow up; report it immediately to supervisors</li>
<li>Handle issuance of guest room key cards and ensure effective control for guest security</li>
<li>Check and convey messages to guests</li>
<li>Assist at the information counter, foreign exchange, night audit and the business centre, as and when assigned</li>
<li>Check the paymaster and assist supervisors to have no paymasters pending</li>
<li>Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day</li>
<li>Check hotel situation, occupancy, functions, groups, MIPs / VIPs & RIPs</li>
<li>File daily reception report and documents systematically</li>
<li>Print panic report at least twice a shift</li>
<li>Attend briefings; take notes and action with appreciated follow up</li>
<li>Focus on the guests, maintain eye contact and ensure all guests at the desk are acknowledged</li>
<li>At the end of the shift or the day, communicate all information that the next shift has to know for a well running of the operations</li>
<li>Coordinate and share information with the front office, housekeeping, F&B and especially with the general manager regarding MIPs and VIPs</li>
<li>Be familiar with all related company documentation and especially with the relevant operational standards manual for his/her field of responsibility</li>
<li>Maintain perfect grooming at all times</li>
<li>Drive upselling</li>
<li>Carry out any other reasonable task (which may not be stated here) as requested</li>
</ul>
<h4>Core behaviours</h4>
<p>Core behaviours are our actions: what we say, what we do, and how we interact with one another. Our behaviours come from what we believe in, what we value. At Mu00f6venpick Hotels & Resorts, we call these value-based behaviours. The following statements provide indicators of the types of behaviours we expect employees in our company to display.</p>
<p><strong>Trust:</strong> Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.</p>
<p><strong>Relationships:</strong> We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.</p>
<p><strong>Drive:</strong> We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.</p>
<p><strong>Entrepreneurship:</strong> We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.</p>
<p>Mu00f6venpick Hotels & Resorts reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role, however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.</p>
<p>I commit to the above requirements of my position and will strive to demonstrate our values and core behaviours in my daily work and confirm I am able to perform the essential function of the role as identified.</p>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Responsibilities:</h4>
<p>The Guest Relations Officer is responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest requests and concerns, and maintaining high standards of hospitality throughout the guest journey. The role acts as a key point of contact between guests and hotel departments to ensure guest satisfaction and loyalty.</p>
<ul>
<li>Welcome guests upon arrival and provide a warm, professional, and personalized experience.</li>
<li>Maintain the highest standard of professionalism, ethics and attitude towards guests and colleagues.</li>
<li>Assist guests with check-in, check-out, and general hotel inquiries.</li>
<li>Handle guest requests, concerns, and complaints promptly and professionally, ensuring effective resolution.</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences.</li>
<li>Conduct daily guest engagement activities and follow up on guest feedback.</li>
<li>Recognize VIP guests, repeated guests, and special occasions, ensuring appropriate arrangements are made.</li>
<li>Maintain accurate guest profiles and update relevant information in the hotel system.</li>
<li>Promote hotel facilities, services, and special offers to guests.</li>
<li>Monitor guest satisfaction levels and contribute to improving service quality.</li>
<li>Assist in preparing welcome amenities, guest correspondence, and special arrangements (FOM/AFOM/Duty Manager - allocation of rooms, Housekeeping - amenities and special preferences, Room Service - amenities, and Concierge/Bell Service - luggage handling).</li>
<li>Support the Front Office team during peak operational periods when required.</li>
<li>Ensure compliance with hotel policies, procedures, and brand standards.</li>
<li>Ensure daily guest courtesy calls are being carried out and logged formally in the Front Office log or OPERA guest profile, assisting as necessary to carry out the calls and compile the reports.</li>
<li>Meet the required daily quota for guest courtesy calls as established by management.</li>
<li>Conduct show around of the hotel when requested.</li>
<li>Maintain a complete knowledge of:
<ul>
<li>Hotel features/services, hours of operation.</li>
<li>Hotel restaurant and menu price range.</li>
<li>Hotel room types, numbers, names, amenities and location.</li>
<li>All the Repeat Guest/Special Guest programs and packages.</li>
<li>All room rates, special packages and promotions.</li>
</ul>
</li>
<li>Coordinate and assist with VIP arrival room allocations, meeting, escorting and in-room check-in of VIP guests.</li>
<li>Follow hotel’s telephone etiquette standards.</li>
<li>Enroll new loyalty members and update certificate maintenance when applicable.</li>
<li>Drive rate and RevPAR through up-selling room brand.</li>
<li>Follow departmental policies and procedures.</li>
<li>Follow all safety and sanitation policies.</li>
<li>Other duties as assigned.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.</li>
<li>Previous experience in Front Office, Guest Relations or Hospitality Operations preferred.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong guest service and problem-solving abilities.</li>
<li>Professional appearance and positive attitude.</li>
<li>Ability to work under pressure and handle multiple tasks effectively.</li>
<li>Strong organizational and time management skills.</li>
<li>Proficient in the English language (verbal and written).</li>
<li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li>
<li>Knowledge of computerized Front Office systems required.</li>
<li>Must have the ability to handle cash effectively and accurately.</li>
</ul>
<h4>Additional information</h4>
<h4>Physical requirements:</h4>
<ul>
<li>Ability to stand and walk for extended periods.</li>
<li>Flexible to work shifts, weekends, and public holidays as required by hotel operations.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>A CEO personal assistant provides comprehensive administrative and personal support to the Chief Executive Officer, ensuring smooth daily operations and enabling the CEO to focus on strategic priorities. This role requires exceptional organization, discretion, flexibility, and the ability to manage both business and personal matters with professionalism and confidentiality.</p>
<h4>Responsibilities</h4>
<ul>
<li>Manage and maintain the CEO’s complex calendar, including scheduling meetings, appointments, and events.</li>
<li>Coordinate domestic and international travel arrangements (flights, accommodation, itineraries).</li>
<li>Act as a primary point of contact between the CEO and internal/external stakeholders.</li>
<li>Screen calls, emails, and correspondence; respond or prioritize as needed.</li>
<li>Prepare reports, presentations, meeting agendas, and briefing materials.</li>
<li>Take minutes during meetings and follow up on action items.</li>
<li>Handle confidential documents and sensitive information with discretion.</li>
<li>Support in organizing company events, board meetings, and executive sessions.</li>
<li>Manage personal tasks for the CEO when required (appointments, reservations, etc.).</li>
<li>Track deadlines and ensure timely completion of tasks and projects.</li>
<li>Assist in basic project coordination and follow-ups across departments.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration or any related field.</li>
<li>1-3 years in a similar role.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Strong sense of ownership, initiative-taker with a passion for change.</li>
<li>Organizational skills.</li>
<li>Problem-solving skills.</li>
<li>Confidentiality.</li>
<li>Tech savviness.</li>
<li>Resourcefulness.</li>
<li>Professionalism.</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>A CEO personal assistant provides comprehensive administrative and personal support to the Chief Executive Officer, ensuring smooth daily operations and enabling the CEO to focus on strategic priorities. This role requires exceptional organization, discretion, flexibility, and the ability to manage both business and personal matters with professionalism and confidentiality.</p>
<h4>Responsibilities</h4>
<ul>
<li>Manage and maintain the CEO’s complex calendar, including scheduling meetings, appointments, and events.</li>
<li>Coordinate domestic and international travel arrangements (flights, accommodation, itineraries).</li>
<li>Act as a primary point of contact between the CEO and internal/external stakeholders.</li>
<li>Screen calls, emails, and correspondence; respond or prioritize as needed.</li>
<li>Prepare reports, presentations, meeting agendas, and briefing materials.</li>
<li>Take minutes during meetings and follow up on action items.</li>
<li>Handle confidential documents and sensitive information with discretion.</li>
<li>Support in organizing company events, board meetings, and executive sessions.</li>
<li>Manage personal tasks for the CEO when required (appointments, reservations, etc.).</li>
<li>Track deadlines and ensure timely completion of tasks and projects.</li>
<li>Assist in basic project coordination and follow-ups across departments.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor’s degree in business administration or any related field.</li>
<li>1-3 years in a similar role.</li>
</ul>
<h4>Preferred skills</h4>
<ul>
<li>Strong sense of ownership, initiative-taker with a passion for change.</li>
<li>Organizational skills.</li>
<li>Problem-solving skills.</li>
<li>Confidentiality.</li>
<li>Tech savviness.</li>
<li>Resourcefulness.</li>
<li>Professionalism.</li>
</ul></p><p></p>
<p><h4>Job description</h4>
<p>An exciting career awaits you.</p>
<p>At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.</p>
<h4>Position overview</h4>
<p>The St. Paul Park Refinery has a full-time opening for an electrician who reports to the electrical foreman. The schedule for this position will be a 4-10 schedule Monday through Thursday, including some weekends and holidays. Occasionally, extra hours may be required. The electrician will support the operation of the refinery through properly maintaining refinery electrical systems. This allows for safe, compliant, and reliable refinery operation to support the refinery’s strategic business goals.</p>
<h4>Job duties</h4>
<ul>
<li>Use various tools and equipment to effectively troubleshoot, repair, install, and commission electrical systems including motor circuits, low and medium voltage switchgear and motor control centers, battery systems, UPS systems, motor operated valves, microprocessor-based protective relays, low and medium voltage power transformers, variable frequency drives, electric heat tracing control systems, electrical raceways, industrial lighting, and complex control systems.</li>
<li>Perform work per applicable standards and specifications (Marathon, industry, or manufacturer).</li>
<li>Execute preventative maintenance activities as part of the Mechanical Integrity Program.</li>
<li>Use and understand electrical one-line drawings, electrical schematics, and operate electrical testing equipment.</li>
<li>Properly execute lock out/tag out procedures, work permitting, and other standard industrial safety processes.</li>
<li>Adhere to and understand Marathon’s electrical safe work practices.</li>
<li>Rack in and out electrical circuit breakers.</li>
<li>Maintain required safety and development training per site plan.</li>
<li>Understand when electrical personal protective equipment (PPE) is necessary and don appropriate PPE when required.</li>
<li>Foster a positive attitude, willingness to collaborate, and team with others to accomplish work efficiently and to high quality standards.</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>High school diploma or GED required.</li>
<li>Minnesota master or journey worker electrician license is required.</li>
<li>Minimum of 3 years of trade or relevant work experience required.</li>
<li>Ability to learn complex refinery-related material.</li>
<li>Valid driver’s license is required.</li>
<li>Transportation Worker Identification Card (TWIC) is required upon hire.</li>
<li>This position is on a 4-day, 10-hour (day shift) work schedule that runs Monday through Thursday and will require some work on weekends, nights, and holidays.</li>
<li>Successful candidates must be fit to perform the essential functions of the job and adhere to a strict drug and alcohol policy.</li>
<li>Applicants will be required to pass a pre-employment written test, hands-on test, and physical examination.</li>
<li>Familiarity with refinery equipment codes and standards.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Must be able to wear appropriate PPE in the refinery and be able to physically perform all tasks in the field. This may include but is not limited to working indoors, such as maintenance shops, outdoors in open areas, process units, at heights, and confined spaces with or without respiratory protection and limited mobility.</li>
<li>Must be able to support turnaround activities as required.</li>
</ul>
<h4>Pay</h4>
<p>This role has a starting rate of $54.91 while in training. The maximum rate for the position is $56.89 with demonstrated qualification and proficiency after being hired. Annual increases are scheduled.</p>
<h4>Location</h4>
<p>St Paul Park, Minnesota</p>
<h4>Additional information</h4>
<p>This is a full-time, regular employee position.</p>
<p>Marathon Petroleum Company LP is an equal opportunity employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, creed (including pregnancy, childbirth, breastfeeding or related medical conditions), religion, sex, sexual orientation, gender identity or expression, reproductive health decision-making, national origin, mental or physical disability, medical condition or AIDS/HIV status, ancestry, genetic information, military or veteran status, marital status, citizenship, or any other status protected by applicable federal, state, or local laws.</p>
<p>We will consider all qualified applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.</p>
<p>Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401(k) matching program, paid parental leave, and educational reimbursement. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p>To support the Compliance team in ensuring adherence to regulatory requirements, internal policies, and ethical standards through day-to-day compliance tasks, data gathering, research, and process support. The role also aims to contribute to the improvement and automation of compliance operations while building foundational knowledge in the field.</p><br><br>Job Description
<br><ul>
<li>Develop a foundational understanding of compliance and ethics topics, including but not limited to anti-bribery, anti-money laundering, sanctions, and data privacy.</li>
<li>Perform basic compliance-related tasks with supervision and gradually take ownership of assigned responsibilities.</li>
<li>Assist in day-to-day compliance activities such as customer/vendor screening and internal checks.</li>
<li>Support the gathering, organizing, and analysis of compliance-related data for reviews and reporting.</li>
<li>Conduct basic research on regulatory topics and internal policies to support compliance initiatives.</li>
<li>Collaborate with other departments to ensure proper implementation of compliance procedures.</li>
<li>Support automation efforts and demonstrate willingness to work with technology tools to improve compliance processes; familiarity or interest in compliance platforms or workflow automation tools is a plus</li>
<li>Help maintain and update compliance dashboards, trackers, or digital tools as needed.</li>
</ul><br>Job Requirements - Experience and Education
<br><ul>
<li>Bachelor’s degree in business, Law, Finance, Information Systems, or a related field.</li>
<li>0–2 years of experience in compliance, risk management, internal audit, or related fields.</li>
<li>Strong interest in regulatory compliance, ethics, and corporate governance.</li>
<li>Basic understanding of international compliance standards (e.g., AML, sanctions, anti-bribery) is an advantage.</li>
<li>Familiarity or hands-on experience with <strong>technology tools</strong>, data handling, or <strong>digital transformation initiatives</strong> is a plus.</li>
<li>Ability to work with Microsoft Office tools (Excel, PowerPoint, Word); knowledge of automation tools or compliance systems is a strong advantage.</li>
<li>Strong analytical, organizational, and communication skills.</li>
<li>Willingness to learn and grow within the compliance function.</li>
</ul><br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Place: Amman, Jordan, with travels to Palestine, depending on access Starting date: September 1st 2026 Duration of contract: 12 months Humanity & Inclusion is an independent and impartial aid organisation working in situations of poverty and exclusion, conflict and disaster.<br> The organisation works alongside people with disabilities and vulnerable populations, taking action and bearing witness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.<br> Since its creation in 1982, HI has run development programmes in more than 60 countries and responded to numerous emergencies.<br> Today, we have a budget of approximately 255 million euros, with 4794 employees worldwide.<br> At Handicap International-Humanity & Inclusion, we truly believe in the importance of inclusion and diversity within our organisation.<br> This is why we are engaged to a disability policy to encourage the inclusion and integration of people with disabilities.<br> Please indicate if you require any special accommodation, even at the first interview.<br> For more information about the organisation: www.<br>hi.org JOB CONTEXT: HI Palestine is currently operating as a stand-alone program under the authority of the Emergency Division, with a dedicated governance framework adapted to the scale and complexity of the crisis.<br> This arrangement, confirmed until the end of 2026, is intended to provide the structural flexibility and operational responsiveness required in the current context, while also anticipating and preparing for a transfer back to Mashreq Programme (regional office).<br> Palestine Coordination is split between Jerusalem and Amman, with a West Bank area office located in Ramallah and a Gaza area office in Middle-Area.<br> In Gaza, HI operates three offices: one in the middle area, one in the north, and one in the south.<br> The mission's operational strategy relies on 4 pillars: Health (Rehabilitation and P&O), Armed Violence Reduction, Atlas Logistics, and Education.<br> Cross-cutting components include IHA, MHPSS, Protection Mainstreaming, and DGA.<br> The total budget for 2025 is expected to range between 8 and 12 million EUR.<br> YOUR MISSION: Reporting to the Country Director (CD), as Operations Manager you ensure the effective implementation, quality, and coherence of HI’s Palestine programme.<br> You provide strategic and operational leadership, directly supervise Area Managers and the EOD (Explosive Ordnance Disposal) Chief of Operation (CoO), and coordinate closely with technical and support teams.<br> The role supports compliance with donor requirements, promotes harmonized tools and practices, and strengthens project management capacities.<br> You also contribute to strategic planning, risk mitigation, and the integration of cross-cutting priorities.<br> In this framework, your main responsibilities are: Responsibility 1: Operational Oversight and Strategy Implementation • Lead the planning, coordination, and implementation of field operations in close collaboration with Area Managers, ensuring alignment with the mission’s strategic and operational plans • Translate programmatic strategies, developed under the Technical Head of Program (THOP) guidance, into feasible, timely, and efficient operational workplans • Contribute to the contextualization of the country strategy, ensuring that field-level realities and operational risks are appropriately considered • Regularly assess operational risks and constraints and develop mitigation measures accordingly Responsibility 2: Supervision and Support to Area Managers and EOD Chief of Operations • Directly supervise Area Managers and EOD Chief of Operations, providing guidance, troubleshooting, and strategic oversight to ensure consistent, high-quality field operations.<br> • Promote strong field leadership, staff well-being, accountability, and cross-area learning • Ensure standardization of practices across field bases, while allowing for contextual adaptation where necessary Responsibility 3: Operational Coordination and Cross-Functional Integration • Serve as the primary link between field teams and support services (logistics, finance, HR, security), ensuring integrated planning and problem-solving • Convene and lead monthly coordination meetings with Project Managers (PMs), Area Managers, and support departments to review progress and address bottlenecks Responsibility 4: Project Delivery and Compliance • Closely with Area Managers and EOD Chief of Operations, monitor implementation of all field-based projects to ensure activities are delivered on time, within scope and budget, and in compliance with donor and internal regulations • Ensure that project implementation plans (work plans, procurement plans, distribution schedules, etc.<br>) are realistic and regularly updated • Follow up on Situation Reports and other key reporting tools from Area Managers Responsibility 5: Monitoring Tools and Standardization • In collaboration with the THoP and MEAL Manager, promote the use of harmonized planning and monitoring tools across operational bases • Ensure tools such as workplans, procurement plans, and indicator trackers are in use, well-understood by field staff, and regularly reviewed Responsibility 6: Contribution to Project Design and Feasibility • Provide operational inputs during project proposal development, including logistical feasibility, access considerations, and timelines • Support the THoP in ensuring proposed interventions are realistically grounded in field capacities and constraints Responsibility 7: Capacity Building and Leadership Development • Identify capacity-building needs of Project Managers and Area Managers on operational aspects of project management (planning, logistics, budget follow-up, compliance) • Provide mentoring, coaching, and training as needed to strengthen field leadership and delivery capacity CHARACTERISTICS OF THE POSITION: • Amman : Security is stable in Amman and in most parts of Jordan • Gaza Strip: In the current crisis, the entire population is at risk due to frequent airstrikes and ground offensives despite the ceasefire.<br> HI has not been able to deploy international team members since January 2026 due to registration issues and access constraints.<br> Due to the current difficulties in obtaining an authorization to enter Gaza, it is possible that the selected candidate will have to carry out all their mission from Amman.<br> This situation is beyond our control and beyond the responsibility of our organization.<br> • West Bank: The situation remains volatile and unpredictable, with frequent clashes between Israeli forces and Palestinians, particularly during military raids in refugee camps and urban areas.<br> Movement restrictions, checkpoints, and closures continue to impact civilian life and humanitarian access.<br> HI is not able to deploy international team members in the West Bank due to registration issues and access constraints.<br> At HI, the conditions offered are up to your commitment and adapted to the context of your mission.<br> https://hi.<br>org/en/join-the-team 12 months International contract starting from September 1st 2026; The international contract provides social cover adapted to your situation: Unemployment insurance benefits for EU nationals; Pension scheme; Medical coverage with 50% of employee contribution; Repatriation insurance paid by HI; Salary from 2869 € gross/month upon experience; Perdiem: according to the mission site : 640€ / month when in Jordan, paid in the field.<br> 887€/month when in Palestine.<br> Hardship: according to the mission site : 0€ in Jordan; or 500 € net/month while in Gaza.<br> Paid leaves: 25 days per year; R&R: 1 day per month if the staff is based in Jordan.<br> The terms and conditions include a rate specific to deployments in Gaza.<br> Position can be open to couples or families: Support travel costs (air ticket & visa) for accompanying dependent and health/ repatriation insurance if the dependent has no income; open to families: Family package: a child allowance of 100€ per month, per child (from the second child) paid in the field; Contribution to school registration fees for children over 3 years; Family-wide health coverage; Payment for travel costs (air ticket & visa) and transport of your personal effects; Housing: Individual taken in charge by HI; If you are resident in the country: local package.<br> You have 5 years of experience in humanitarian emergency responses, and at least 3 years of experience as Area Manager and/or Operations Manager, You show good coaching and management skills, especially in remote management.<br> You master the project cycle management, as well as emergency donors, You have a good ability to manage stress and a strong ability to support and advise your team, Proficiency in spoken Arabic is a strong asset.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Senior Procurement Engineer is responsible for the procurement or purchasing of technical goods and services of operation. Evaluates new and existing suppliers and negotiate purchase agreements with them. This position ensures that purchased goods and services are delivered in a timely manner.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Develop and implement procurement strategies to support project objectives, cost targets, and quality requirements.</p><br>
<p>Collaborate with project managers, engineers, and stakeholders to understand project specifications and procurement needs.</p><br>
<p>Source and evaluate potential suppliers, conducting market research and supplier assessments to identify qualified vendors.</p><br>
<p>Negotiate contracts, terms, and pricing agreements with suppliers to achieve cost savings and ensure delivery of quality materials and equipment.</p><br>
<p>Review technical specifications and drawings to ensure alignment with project requirements and engineering standards.</p><br>
<p>Manage the procurement process from requisition to delivery, including issuing purchase orders, tracking shipments, and resolving delivery issues.</p><br>
<p>Monitor supplier performance, conducting regular audits and evaluations to assess compliance with contract terms and quality standards.</p><br>
<p>Identify opportunities for process improvements and cost savings in procurement operations, implementing best practices and efficiency measures.</p><br>
<p>Provide guidance and support to junior procurement staff, mentoring them on procurement processes, supplier management, and negotiation tactics.</p><br>
<p>Maintain accurate procurement records and documentation, ensuring compliance with organizational policies, procedures, and regulatory requirements.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency in procurement processes, including sourcing, bidding, and contract negotiation, to effectively manage procurement activities.</p><br>
<p>Strong technical knowledge and understanding of engineering principles to assess technical specifications and ensure alignment with project requirements.</p><br>
<p>Excellent analytical abilities to evaluate supplier proposals, conduct cost analysis, and identify opportunities for cost savings.</p><br>
<p>Negotiation skills to secure favorable terms, pricing, and delivery schedules with suppliers while maintaining quality standards.</p><br>
<p>Communication and interpersonal skills to collaborate with cross-functional teams, vendors, and stakeholders and effectively convey technical requirements and project objectives.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Purchasing Procedures L3<br>Materials Management L3<br>Material Forecasting L3<br>E-Procurement Tools L3<br>Agility<br>Purchasing Benchmarking L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering<br>Professional Qualification in Supply Chain/Logistics related course or any Related Technical Certificates<br><br><br><br>
</div>
<p><strong>Vacancy Announcement</strong></p>
<p><strong>OCA Palestine – AMMAN OFFICE</strong></p>
<p><strong>Finance And Accountancy Manager</strong></p>
<p> </p>
<p> </p>
<p><em>Family: HR & FIN</em></p>
<p><em>Level: 10 IRFFG (2,234 JOD Monthly Gross)</em></p>
<p><em>Workplace: Amman</em></p>
<p><em>Hierarchical and Functional line management: Finance Coordinator</em></p>
<p><em>Functional reporting line to: HQ-based field accounting referent</em></p>
<p><em>Duration: Fixed Term Contract – One year.</em></p>
<p> </p>
<p><strong>Context</strong></p>
<p><strong>Amman Hub:</strong></p>
<p> </p>
<p>MSF has been present in Amman since 2006 with different Missions and OCs, and since 2015 with delocalized HQ offices.</p>
<p>In 2018, MSF signed a Host-Country Agreement (HCA) with the Jordanian authorities and consolidated its presence in the country, becoming one of the MSF Hubs around the world, with the aim of supporting the quality of our operations in the region and beyond.</p>
<p>Today, Amman Hub is a complex setting, including the presence of 5 OCs with Operations and Organizational Support:</p>
<ul>
<li>Units: OCA MENA Regional Office, OCBA CAHM (Center for Advanced Humanitarian Medicine), OCG MESO (Middle East Support Office).</li>
<li>Operational Cells: OCBA Cell 1 (Afghanistan, Yemen, Syria) and OCG Cell 5 (Iraq, Lebanon, Yemen, Syria).</li>
<li>Missions: Permanent missions including OCP Jordan (Reconstructive Surgery Hospital), and ad hoc temporary hosted missions including OCA Palestine/Gaza/Syria, OCB Syria/Palestine, OCBA Palestine/Gaza/Yemen.</li>
<li>OCG Lebanon/Iran/Iraq/Sudan/Yemen/Syria. </li>
<li>An intersectional Amman Mutualized Support Office (AMSO) under the direct management of OCBA.</li>
<li>Hosted positions from different OCs and the International Office.</li>
</ul>
<p > </p>
<p><strong>Objectives of the position:</strong></p>
<p>Coordinating and supervising the accounting of the mission (accounting, treasury, audit procedures, etc.) according to the instructions of the Finance Coordinator, and in compliance with legal obligations and MSF standards and protocols in order to provide quality, reliable and transparent information to the organization on the use and allocation of resources in the mission.</p>
<p> </p>
<p><strong>Scope of Responsibilities</strong><strong>:</strong></p>
<p><u>General Finance duties:</u></p>
<ul>
<li>Ensure confidentiality on all finance issues related to MSF</li>
<li>Know perfectly, respect, and ensure strict compliance at any time with MSF standards:</li>
</ul>
<ol>
<li>Chart of accounts</li>
<li>Finance policies and procedures</li>
<li>Standards for accounting quality (paper and electronic)</li>
<li>Purchasing/validation/payment procedures for the mission.</li>
</ol>
<p > </p>
<ul>
<li>Provide any required support or other tasks related to finance issues at the mission, such as backup when the finance staff is on leave.</li>
</ul>
<p> </p>
<ul>
<li>Support the FinCo in drafting and implementing policies and procedures.</li>
</ul>
<p><u>Team Management and Remote Support:</u></p>
<ul>
<li>Provide remote technical supervision, coaching, and capacity-building to finance staff based in Gaza.</li>
<li>Adapt working methods and tools to maintain continuity of financial operations despite connectivity, security, or access disruptions.</li>
<li>Participate in mission coordination meetings and maintain close, regular communication with the Gaza-based team and Amman/Ramallah Coordination.</li>
</ul>
<p> </p>
<p><u>Accounting and Financial Management</u></p>
<ul>
<li>Ensure timely, accurate, and complete monthly accounting reports and the year-end accounting report, in line with MSF accounting standards and chart of accounts.</li>
<li>Review and validate cash, bank, and journal entries submitted remotely by field teams.</li>
<li>Monitor cash flow and cash requests for Gaza activities, anticipating constraints related to banking access, cash scarcity, and cross-border transfers.</li>
<li>Ensure supporting documentation meets MSF requirements, adapting where standard documentation is impossible to obtain due to the context.</li>
</ul>
<p > </p>
<p><u>Budgeting and Financial Planning</u></p>
<ul>
<li>Prepare, consolidate, and follow up on mission budgets and forecasts in coordination with the Coordination team and Operations.</li>
<li>Conduct regular budget-vs-actual analysis and alert management to variances or risks.</li>
</ul>
<p > </p>
<p><u>Compliance and Risk Management</u></p>
<ul>
<li>Ensure compliance with MSF internal control procedures and local legal/tax requirements where applicable.</li>
<li>Identify and mitigate financial risks specific to the Gaza context (banking restrictions, liquidity crises, security-related access issues).</li>
<li>Support internal and external audits; prepare audit documentation and follow up on recommendations.</li>
</ul>
<p> </p>
<p><u>HR Interface</u></p>
<ul>
<li>Support payroll processes and validation of local and incentivized staff costs where relevant to the finance function.</li>
<li>Ensure financial elements of HR compliance (staff costs, benefits, statutory obligations) are properly accounted for.</li>
</ul>
<p> </p>
<p><u>Safeguarding Responsibilities</u></p>
<ul>
<li>In support of the FinCo, ensure financial procedures (procurement, cash handling, per diems, incentive payments) are designed and controlled in ways that reduce safeguarding risks, including risks of exploitation linked to payments or resource distribution.</li>
<li>Apply financial due diligence when engaging vendors, contractors, and partners, including screening against MSF's Code of Conduct and safeguarding standards.</li>
<li>Model safeguarding standards in the management of the finance team, including safe, respectful, and non-exploitative supervisory practices.</li>
<li>Know and follow MSF's internal reporting channels for safeguarding concerns, and act promptly and confidentially if a concern arises, including any suspicion of financial misconduct linked to abuse of power.</li>
</ul>
<p> </p>
<p><u>Others</u></p>
<ul>
<li>Liaise with banks and other payment channels such as (PalPay and Jawwal Pay) in the absence of FinCo</li>
<li>Immediately inform FinCo of any problem or issue arising in the course of the work</li>
<li>Brief newly arrived IMS on finance as required in the projects</li>
<li>Others · Any other task assigned by Line manager/s</li>
</ul>
<p><strong>Profile Requirements:</strong></p>
<p><strong>Education:</strong></p>
<ul>
<li>Essential: solid accountancy training and experience; professional accounting qualification.</li>
<li>Desirable: University degree in accounting, finance or business administration.</li>
</ul>
<p> </p>
<p><strong>Experience:</strong></p>
<ul>
<li>Essential: 4 years of relevant professional experience in finance or a similar position.</li>
</ul>
<p> </p>
<p><strong>Knowledge:</strong></p>
<ul>
<li>Essential computer literacy (word, excel, internet).</li>
<li>Local accounting standards, Desirable MSF accounting software, ERP system knowledge, local laws.</li>
</ul>
<p> </p>
<p><strong>Languages: </strong></p>
<ul>
<li>Essential: Mission language (English language), Desirable local language.</li>
</ul>
<p><strong>Others:</strong></p>
<p>This position is open for Jordanian nationalities with a legal right to work in Jordan.</p>
<p> </p>
<p> </p>
<p><strong>If you recognize yourself in this profile, we welcome you to send your resume (CV, 2 pages max) and a cover letter (1-page max) in English by </strong><strong>Thursday 17<sup>th</sup> September 2026.</strong></p>
<p> </p>
<p><strong>To: </strong><a href="https://msfamman.recruitee.com/o/finance-and-accountancy-manager">https://msfamman.recruitee.com/o/finance-and-accountancy-manager</a> </p>
<p> </p>
<p><strong><em>Any incomplete application will not be considered (i.e. no letter of motivation).</em></strong></p>
<p> </p>
<p><strong><em>Kindly note that only shortlisted applicants who applied through the above link will be contacted.</em></strong></p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Deliver exceptional and personalized service in accordance with Accor standards.<br>
Ensure guests receive prompt, courteous, and professional service at all times.<br>
Handle guest requests, concerns, and complaints efficiently, escalating when necessary.<br>
Maintain a visible presence in the outlet to ensure guest satisfaction throughout service.<br>
Supervise daily outlet operations during assigned shifts.<br>
Ensure the outlet is properly prepared before opening and maintained throughout service.<br>
Coordinate table assignments and monitor service flow.<br>
Verify that all food and beverage items are served according to established quality and presentation standards.<br>
Ensure opening, closing, and side duties are completed accurately.<br>
Monitor cleanliness, hygiene, and organization of the outlet. Lead, motivate, and support captains, waiters/waitresses, and hostesses during operations.<br>
Coach team members to improve service standards and product knowledge.<br>
Monitor staff performance and provide constructive feedback.<br>
Promote teamwork and maintain a positive working environment.<br>
Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.<br>
Follow all company policies and local health and safety regulations.<br>
Report maintenance issues and safety hazards immediately.<br>
Ensure proper handling of equipment and company assets.<br>
Assist with inventory control and stock requisitions.<br>
Support cash handling and POS procedures when required.</p>
<h4>Qualifications</h4>
<ul>
<li>Diploma or degree in hospitality management or a related field is preferred.</li>
<li>Minimum 3–5 years of food & beverage experience in a luxury or upscale hotel.</li>
<li>At least 1–2 years of supervisory experience in restaurant operations.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong leadership and team management abilities.</li>
<li>Sound knowledge of food and beverage service standards.</li>
<li>Experience using POS systems (Micros/Simphony preferred).</li>
<li>Good command of English; additional languages are an advantage.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p>Our client is a fast-growing, prominent Manufacturing company operating in Jordan. Rapidly scaling its operational capacity and market footprint, the company is seeking a seasoned and hands-on Finance Director to lead overall financial operations, oversee financial strategy, optimize manufacturing cost accounting frameworks, and drive robust cash flow forecasting while reporting directly to the CEO.</p><p>Key Responsibilities</p><p>Strategic Financial Management & Cash Flow Control: Partner with the CEO to define long-term financial strategies, operational budgets, and capital allocation; manage corporate treasury, liquidity forecasting, and working capital optimization.</p><p>Cost Accounting & Operational Analysis: Design and refine advanced manufacturing costing frameworks (standard, job, and activity-based costing); perform variance analyses on materials, labor, and overhead to partner with plant management on cost reductions.</p><p>Budgeting & CapEx Planning: Lead annual budgeting cycles, rolling forecasts, and capital expenditure (CapEx) evaluations for plant expansions and equipment upgrades.</p><p>ERP & Systems Integration: Drive full utilization and continuous enhancement of enterprise ERP systems (preferably SAP) across inventory management, supply chain finance, and financial modules.</p><p>Financial Leadership & Governance: Direct monthly, quarterly, and year-end close processes; build, mentor, and lead the finance team; manage relationships with external auditors, banks, tax authorities, and regulatory bodies.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: Minimum 15 years of progressive financial leadership, with extensive direct experience inside the manufacturing sector.</p><p>Education & Credentials: Bachelor s degree in Accounting, Finance, or Economics; professional certification (CPA, CMA, or ACCA) is strongly preferred.</p><p>Technical & Specific Skills: Expertise in manufacturing cost accounting systems, cash flow projections, budgeting, ERP systems (preferably SAP), and financial team leadership.</p><p>Languages: Native/fluent Arabic and good/fluent English required.</p><p>Location/Mobility: Based in Jordan (Candidates inside Jordan preferred).</p><p>Work Logistics: 5 working days per week; immediate to 30 60 days joining preference.</p>
<p><h4>Description</h4>
<p>We are seeking a highly experienced lead data analyst to lead data analysis initiatives across our fintech organization. This role is responsible for transforming transactional and operational data into strategic insights, influencing decision-making at leadership level, and driving revenue protection, optimization, and data monetization initiatives.</p>
<h4>Responsibilities</h4>
<ul>
<li>Lead and own company-wide data analysis initiatives related to payments, wallets, collections, and customer behavior</li>
<li>Define and track fintech KPIs (transactions, revenue, failures, recovery, customer lifecycle)</li>
<li>Identify revenue leakage, operational gaps, and optimization opportunities and propose data-backed solutions</li>
<li>Partner with operations, product, risk, finance, and IT/core systems to drive data-driven change</li>
<li>Oversee analysis of high-volume financial and transactional datasets</li>
<li>Design and review executive dashboards and management reports</li>
<li>Ensure data accuracy, consistency, and alignment with business logic</li>
<li>Support audits, compliance, and regulatory data requests</li>
<li>Mentor and guide analysts and enforce best practices</li>
<li>Contribute to data governance, quality standards, and documentation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in computer science, data science, statistics, finance, or related field</li>
<li>Minimum 5–7 years of experience in data analytics (fintech, banking, payments preferred)</li>
<li>Expert-level SQL skills (Oracle preferred)</li>
<li>Strong understanding of wallets, payment flows, cash-in/cash-out, reconciliation, and collections</li>
<li>Experience working with large transactional datasets</li>
<li>Hands-on experience with BI tools (Power BI, Tableau, etc.)</li>
<li>Ability to translate data into executive-level insights</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Experience with core banking or digital wallet systems</li>
<li>Knowledge of revenue assurance, fraud, and risk analytics</li>
<li>Exposure to ETL pipelines and data modeling</li>
<li>Experience contributing to data monetization initiatives</li>
<li>Strong leadership and ownership mindset</li>
<li>Excellent communication and stakeholder management skills</li>
<li>Ability to challenge existing processes using data</li>
<li>Comfortable presenting to senior management and executives</li>
<li>High attention to detail and accountability</li>
</ul></p><p></p>
<p><h4>Description</h4>
<p>We are seeking a highly experienced lead data analyst to lead data analysis initiatives across our fintech organization. This role is responsible for transforming transactional and operational data into strategic insights, influencing decision-making at leadership level, and driving revenue protection, optimization, and data monetization initiatives.</p>
<h4>Responsibilities</h4>
<ul>
<li>Lead and own company-wide data analysis initiatives related to payments, wallets, collections, and customer behavior</li>
<li>Define and track fintech KPIs (transactions, revenue, failures, recovery, customer lifecycle)</li>
<li>Identify revenue leakage, operational gaps, and optimization opportunities and propose data-backed solutions</li>
<li>Partner with operations, product, risk, finance, and IT/core systems to drive data-driven change</li>
<li>Oversee analysis of high-volume financial and transactional datasets</li>
<li>Design and review executive dashboards and management reports</li>
<li>Ensure data accuracy, consistency, and alignment with business logic</li>
<li>Support audits, compliance, and regulatory data requests</li>
<li>Mentor and guide analysts and enforce best practices</li>
<li>Contribute to data governance, quality standards, and documentation</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>Bachelor's degree in computer science, data science, statistics, finance, or related field</li>
<li>Minimum 5–7 years of experience in data analytics (fintech, banking, payments preferred)</li>
<li>Expert-level SQL skills (Oracle preferred)</li>
<li>Strong understanding of wallets, payment flows, cash-in/cash-out, reconciliation, and collections</li>
<li>Experience working with large transactional datasets</li>
<li>Hands-on experience with BI tools (Power BI, Tableau, etc.)</li>
<li>Ability to translate data into executive-level insights</li>
</ul>
<h4>Preferred Skills</h4>
<ul>
<li>Experience with core banking or digital wallet systems</li>
<li>Knowledge of revenue assurance, fraud, and risk analytics</li>
<li>Exposure to ETL pipelines and data modeling</li>
<li>Experience contributing to data monetization initiatives</li>
<li>Strong leadership and ownership mindset</li>
<li>Excellent communication and stakeholder management skills</li>
<li>Ability to challenge existing processes using data</li>
<li>Comfortable presenting to senior management and executives</li>
<li>High attention to detail and accountability</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>TITLE: Head of New Business Development (HNBD)</strong><br> TEAM/PROGRAMME: PDQ<br> LOCATION: Damascus – Syria <br> GRADE: 4 International and 2 National<br> CONTRACT LENGTH: 12 months<br> CHILD SAFEGUARDING:<br> Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.<br> ROLE PURPOSE: <br> The post holder will be responsible for leading on New Business Development Process for Syria Country office including – 1) Support PDQD in assessment of the country, regional and global landscape and develop an ongoing plan for building strategic relationships and increasing funding with donors, implementing partners, and other stakeholders, 2) lead on gathering intelligence from strategic relationships, make data-driven decisions to prepare for a competitive proposal process; 3) Establish an effective, collaborative, and efficient proposal development process that ensures a compliant and competitive proposal is submitted and learning is captured and 4) Utilize NBD best practices and feed program intelligence and lessons back into Prepare phase through ongoing communication and program learning</p><br><p>The post holder will lead on developing high-quality concept notes and proposals, with the NBD Managers and with support of the Programme Development and Quality (PDQ) team/Technical Advisers, Program Operations team and the Finance team, for major institutional donors, Corporate Foundations and Philanthropic donors as well as other governmental and other non-traditional. The HNDB with support from PDQD will lead on developing donor engagement plan in line with country strategic plan ambitions and facilitate structured donor engagement, intelligence gathering, donor scoping, track and identify donor opportunities, coordinate and write proposals for large, competitive funding opportunities. The position requires innovative thinking and creativity to package our programme strategies in ways that attract the right donor support and grow our portfolio strategically and sustainably. </p><br><p>SCOPE OF ROLE: <br> Reports to: PDQ Director<br> Key working relationships: Technical Advisors, Program Operations team, Heads of Offices, Awards, Finance, Members and Global team<br> People Management: 2 NDB managers <br> Budget Responsibilities: N/A<br> KEY AREAS OF RESPONSIBILITY:</p><br><p>Strategic Focus:</p><br><p>•In alignment with the Country Strategic Plan (CSP) , develop and utilize a comprehensive funding strategy that links local, regional, and global knowledge, priorities, and breakthroughs to the relevant donor landscape. <br> •Along with SC Member offices actively track upcoming opportunities while linking them to Country strategy and SC's Breakthroughs, positioning efforts, resource allocation, and broader portfolio planning.<br> •Manage both strategic and programmatic relationships with donors, implementing partners, and other relevant stakeholders to advance Save the Children’s reputation, drive strategies, create new opportunities, and push for funding in Country strategic priorities <br> •Ensure alignment with National Recovery Priorities of Syria</p><br><p>Proposal Development<br> •Lead the development of high-value or complex proposals or bids, building on global, regional and national expertise, and ensuring the highest quality product including localization commitments with equitable budget planning.<br> •Take primary responsibility for the drafting of high-quality concept notes and funding proposals (including log frames and budgets) for a variety of donors, from major institutional donors, corporate organisations, trusts, and private donors, among others. <br> •With the support of TAs, context Analyst and Operations Team develop and draft all narrative sections of proposal documents and/or concept notes.<br> •Identify opportunities to incorporate children’s inputs into proposal development with support from Child Participation experts in SCI<br> •Track up-coming funding opportunities, donor engagement and proposal development process <br> •Maintain robust Pipeline tracker and providing regular analysis to the SMT on the status of the funding portfolio and key trends to monitor. <br> •Serve as lead writer for high-value competitive bids <br> •Drive interdepartmental coordination for project design with PDQ, Advocacy, Programme Operations (for field team inputs, logistics requirements, costings, etc.), Security, Logistics, Finance, and HR (for staffing requirements). <br> •Ensure full internal and member review and sign off as per the proposal development process.<br> •For all assigned opportunities and proposals ensure all documents required by the donor are well written and logically structured<br> •For all assigned proposals ensures language is in line with donor priorities and understanding of specific sectors<br> •Liaise with all Field Offices/ National Partners to ensure they are engaged in the proposal development process and consulted for feasibility of final planned Program Activities and sign off on final proposals<br> •With the support of TA’s, MEAL Team and Operations Team develop and finalise the necessary supporting documents from the proposal including logframe and workplan.<br> •Will be responsible to ensure that all documents sent to SMT for signoff are copy edited.</p><br><p>New Business Development/Stakeholder Engagement:</p><br><p>•Participate in key Member and donor meetings and pro-actively seek donor intelligence on prospective new opportunities or partnership. <br> •Cultivate business relationships with external stakeholders and potential partners for large scale or strategic funding opportunities, either as a prime or sub-recipient in joint ventures. <br> •Search for strategic (and innovative)new partnerships with actors in the Syrian context (UN Agencies, NGOs. INGOs, State Actors, Research etc), and ensure that Save the Children maximizes its opportunity to showcase and replicate the Theory of Change. <br> •Refresh Donor Landscape Studies on an appropriate frequency <br> •Ensure a system is in place to monitor progress toward targets set out in the Strategy <br> •Work with PDQ team to develop generic concept notes for thematic areas and cross-sectoral integration. <br> •Work with Members to explore the potential for private sector partnerships and other innovative ways to fundraise </p><br><p>General<br> •Demonstrate compliance and leadership with Save the Children policies and practice with respect to child safeguarding, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.</p><br><p><br> QUALIFICATIONS<br> Experience of supporting resource mobilisation and new business development in humanitarian and development programme settings, in particular writing of new grant submissions (proposal and/or concept notes)</p><br><p>Essential: <br> •At least 5-7 years of demonstrated experience leading on new business development and fundraising in NGOs<br> •Bachelor’s Degree in a relevant subject (Humanitarian, Human rights, Development) with relevant field experience<br> •English language proficiency<br> •Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels <br> •Excellent representation, presentation, Analytical and communication skills – <br> •Experience in coordinating development of large-scale or strategic proposals, including the development of multi-million-dollar project budgets. <br> •Experience with US and UK government programming, SIDA, DANIDA, ECHO, BMZ amongst others including compliance requirements<br> •Ability to present complex information in a succinct and compelling manner including proficiency in MS office tools<br> •Previous experience of project management and project cycle management, including project design, implementation and evaluation<br> •Good understanding of donor compliance and reporting mechanisms and requirements<br> •Good understanding of monitoring and evaluation mechanisms.<br> •Ability to work well under pressure and work to deadlines<br> •Experience of and commitment to working through systems of community participation and accountability<br> •Politically and culturally sensitive with qualities of patience, tact and diplomacy<br> •The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.<br> •Commitment to the aims and principles of Save the Children.</p><br><p>Desirable</p><br><p>•Experience or understanding of the Syrian Context <br> •Arabic Language Skills<br> •Experience working for Save the Children and working across organisational structures</p><br><p>Additional job responsibilities</p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.<br> Equal Opportunities <br> The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br><p>Child Safeguarding:<br> We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p>Safeguarding our Staff:<br> The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br><p>Health and Safety<br> The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.<br> </p><br><br> <b>The Organization</b><br>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. We are working towards three breakthroughs in how the world treats children by 2030:<br><br> · No child dies from preventable causes before their 5th birthday<br> · All children learn from a quality basic education and that,<br> · Violence against children is no longer tolerated<br><br>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.<br><br><b>Application Information:</b><br>Please apply using a cover letter and up-to-date CV as a single document. Please also include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/jobs We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. <br> </div>
<p><h4>Main scope of the role</h4>
<ul>
<li>Ensure a safe working environment.</li>
<li>Implement and enforce safety policies and procedures.</li>
<li>Conduct regular safety inspections.</li>
<li>Identify potential hazards and mitigate risks.</li>
<li>Provide safety training to employees.</li>
<li>Investigate incidents and ensure compliance with safety regulations and standards.</li>
</ul>
<h4>Core safety & operational responsibilities</h4>
<ul>
<li>Develop, implement, and maintain safety policies in compliance with local, national, and international regulations.</li>
<li>Conduct regular inspections, risk assessments, and safety audits.</li>
<li>Lead safety awareness and training sessions.</li>
<li>Investigate accidents, incidents, and near-misses; prepare detailed reports with corrective actions.</li>
<li>Collaborate with management to develop and execute safety improvement plans.</li>
<li>Maintain accurate records of incidents, inspections, trainings, and corrective actions.</li>
<li>Ensure availability and proper use of PPE (Personal Protective Equipment).</li>
<li>Serve as the main point of contact for safety-related matters.</li>
<li>Provide guidance and support to employees on safety concerns.</li>
<li>Ensure high standards of cleanliness and safety in the pool area.</li>
<li>Monitor pool surroundings for guest and staff safety.</li>
<li>Ensure regular cleaning and maintenance of facilities and safety equipment.</li>
<li>Conduct daily follow-ups to ensure safety and service standards are maintained.</li>
<li>Support implementation of new safety initiatives.</li>
<li>Attend daily operational briefings.</li>
</ul>
<h4>Hospitality & team responsibilities</h4>
<ul>
<li>Promote teamwork and positive communication.</li>
<li>Provide courteous, efficient, and professional service at all times.</li>
<li>Maintain excellent grooming and hygiene standards.</li>
<li>Build strong working relationships with colleagues.</li>
<li>Support guest satisfaction and memorable guest experiences.</li>
<li>Provide honest feedback and coach team members.</li>
<li>Praise publicly and address concerns privately.</li>
</ul>
<h4>Special & additional duties</h4>
<ul>
<li>Perform duties aligned with Rixos core behaviours (trust, relationship, entrepreneurship, drive).</li>
<li>Assist in task force teams for new openings.</li>
<li>Carry out any other reasonable tasks assigned by management.</li>
<li>Continuously look for areas of improvement.</li>
<li>Provide constructive feedback.</li>
</ul>
<h4>Roles and responsibilities</h4>
<h4>Planning and organising</h4>
<h4>Sustainability management</h4>
<h4>Strategy development</h4>
<ul>
<li>Develop and implement sustainability strategies focused on energy efficiency, water conservation, waste reduction, and sustainable building practices across all properties.</li>
<li>Identify and promote best practices for sustainable engineering operations and technology use.</li>
</ul>
<h4>Project management</h4>
<ul>
<li>Lead sustainability projects such as energy audits, retrofitting initiatives, and green building certifications.</li>
<li>Collaborate with engineering teams to integrate sustainable solutions into facility design and maintenance.</li>
</ul>
<h4>Monitoring and reporting</h4>
<ul>
<li>Monitor the performance of sustainability initiatives, including energy consumption and waste management metrics.</li>
<li>Prepare and present reports on sustainability performance to senior management, identifying opportunities for improvement.</li>
</ul>
<h4>Compliance and certification</h4>
<ul>
<li>Ensure all engineering activities comply with local and international sustainability regulations and standards.</li>
<li>Oversee the certification process for sustainability programs and ensure adherence to green building standards and environmental certifications.</li>
</ul>
<h4>Safety management</h4>
<h4>Policy and procedure development</h4>
<ul>
<li>Develop, implement, and maintain safety policies and procedures specific to engineering operations.</li>
<li>Conduct risk assessments to identify potential hazards in engineering practices and develop strategies to mitigate risks.</li>
</ul>
<h4>Training and compliance</h4>
<ul>
<li>Organize and conduct safety training programs for engineering staff, focusing on the safe use of equipment and compliance with safety regulations.</li>
<li>Ensure that all engineering personnel adhere to safety protocols and procedures.</li>
</ul>
<h4>Incident management</h4>
<ul>
<li>Oversee the investigation of safety incidents and accidents, ensuring that corrective actions are taken and documented.</li>
<li>Maintain records of safety incidents, inspections, and compliance with safety regulations.</li>
</ul>
<h4>Administrative oversight</h4>
<h4>Operational support</h4>
<ul>
<li>Manage administrative functions related to sustainability and safety within the Engineering Department, including documentation and record-keeping.</li>
<li>Support budget planning and procurement processes for sustainability and safety-related resources.</li>
</ul>
<h4>Team coordination</h4>
<ul>
<li>Supervise administrative staff within the Engineering Department, providing guidance and support on sustainability and safety-related tasks.</li>
<li>Coordinate with other departments to integrate sustainability and safety practices into overall operational procedures.</li>
</ul>
<h4>Compliance and reporting</h4>
<ul>
<li>Prepare and maintain comprehensive reports on sustainability and safety performance, including compliance with regulations and standards.</li>
<li>Ensure accurate and timely documentation for audits, inspections, and internal reviews.</li>
</ul></p><p></p>