Operation Specialist Jobs in Jordan

<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture.</p><p>The Associate Communications Officer will lead the development and implementation of the UN Country Team s communication strategies in close collaboration with the leadership and communication focal points of UN entities; Contribute to the development of common UNCT messaging on collective priorities and lead media engagement efforts to ensure advocacy messages effectively reach target audiences; Support the Resident Coordinator s engagement with external partners by ensuring appropriate visibility and comprehensive media and social media coverage; Lead interagency communication initiatives, media campaigns, and UN system-wide events in collaboration with relevant UN entities, media outlets, government partners, and other stakeholders, ensuring that key messages and advocacy efforts are effectively communicated; Coordinate the UN Communication Group, facilitating agency engagement and contributions to collective initiatives, events, and campaigns to strengthen the One UN voice and ensure that the UN Jordan website and social media platforms are regularly updated with relevant content, publications, news, and events, while facilitating stakeholder and public access to these platforms. The position is located in the United Nations Resident Coordination Office (RCO) in Amman, Jordan, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities Within delegated authority, the incumbent will be responsible of the following duties:</p><ul><li>Contribute to the implementation of communications strategies that raise awareness, drive engagement, build support and have measurable impact with target audiences.</li><li>Contribute to gathering insights and analysis from traditional, social, and digital media monitoring, including public narratives and areas of reputational risk to inform communications strategy.</li><li>Contribute to the drafting compelling narratives and messaging on the work of the UN that engage target audiences across different channels and platforms.</li><li>Contribute to media mapping, reaching out to and fostering relationships with traditional and new media outlets.</li><li>Contribute to the development of media lines, including in crisis situations and on sensitive issues.</li><li>Contribute to the planning and coordination of press conferences, briefings, and media events.</li><li>Contribute to the creation of compelling content that is optimized to reach target audiences across a range of platforms and channels.</li><li>Contribute to the drafting and production of communications products, such as press releases, press statements, web stories, reports, and infographics.</li><li>Contribute to the development and implementation of communications campaigns that engage and have measurable impact with target audiences through appropriate channels and platforms.</li><li>Contribute to development and coordination of strategic communications partnerships with internal and external stakeholders to reach target audiences and maximize impact.</li><li>Contribute to the delivery of in-person outreach and advocacy strategies and campaigns to engage target audiences and advance UN priorities.</li><li>Contribute to the creation of content, interviews, news and programming for UN and/or community radio channels and podcasts.</li><li>Contribute to the creation and updating of policy, guidance and/or training related to strategic communications, in consultation with all relevant stakeholders.</li><li>Assist in the preparation of reporting and inputs for strategic communications in the context of regular reporting to governmental bodies.</li><li>Keep abreast of the latest trends in communications and maintain expertise in relevant and emerging technologies.</li><li>Maintain confidentiality, integrity, and discreet handling of sensitive information in compliance with the UN data privacy, security requirements, and standards.</li><li>Monitor, analyse and report on communications approaches, activities and strategies to assess their performance and effectiveness.</li><li>Contribute to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.</li></ul><p>Competencies</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master s degree or equivalent) in communication, journalism, international relations, digital communications or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.</li><li>A minimum of two (2) years of progressively responsible experience in communications, international relations, or other relevant areas is required.</li><li>Demonstrated knowledge of strategic communications principles and practices is required.</li><li>Demonstrated knowledge of risks to information integrity - misinformation, disinformation, hate speech, and threats in fragile, post conflict, and crisis environments is desirable.</li><li>Demonstrated skills in data visualization tools to create charts, graphs, and visual outputs is desirable.</li><li>Demonstrated skills in collecting, processing, and analysing large volumes of unstructured and structured data is desirable.</li><li>Demonstrated knowledge of current and emerging digital media platforms, their principles and technologies is desirable.</li><li>One (1) year or more of experience in data analytics or related area is desirable.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. Arabic is required.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>What we are looking for</strong></span></p><br><p><span>Experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels) with additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p><br><p><span>Proven high profile management and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p><br><p><span>Knowledge of the Jordan context or previous experience working in the region is required with experience in administration and coordination of coalition or secretariat functions an asset.</span></p><br><p><span>Fluency in English, both written and verbal, with strong writing and editing skills. Knowledge of Arabic is an added value.</span></p><br><p><span><strong>What you will do</strong></span></p><br><p><span>The Jordan INGO Forum Director is overall responsible for facilitating, leading and quality management of the work of the INGO Forum ensuring it remains relevant to the needs of its members and is appropriate to the context.</span></p><br><p><span>The INGO Forum Director will have purview of INGO engagement across JIF and engage predominantly at the high-level elevating operational concerns in strategic decision-making mechanisms and processes and also engaging in regional and global platforms to raise the profile of the JIF context.</span></p><br><p><span>The following is a brief description of the role:</span></p><br><ul><li><p><span>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p><br></li><li><p><span><span>Strategic Coordination and Representation - E</span>nsure transparent coordination mechanisms and regular information sharing between INGOs and other stakeholders. Enable INGOs to coordinate at strategic and operational level in Jordan by facilitating high quality, regular meetings of Country Directors, thematic working groups.</span></p><br></li><li><p><span>Provides leadership to the Forum by encouraging delegation, accountability and teamwork.</span></p><br></li><li><p><span>High level representation of INGO interests in external meetings and planning efforts nationally and globally; and strategically guide and encourage common advocacy and policy engagement.&nbsp;</span></p><br></li><li><p><span>Proactive agenda setting; facilitating a space for INGO-INGO collaboration and with other stakeholders; enabling sharing of information and analysis for effective decision-making.</span></p><br></li><li><span>Oversees the development, review and implementation of JIF Advocacy Strategy in close collaboration with the JIF Advocacy Working Group, while mobilizing and leveraging support from member organizations.</span></li><li><p><span>Responsible for the budgeting, budget management and accountability with the support of NRC’s finance and grants teams.</span></p><br></li><li><p><span>Able to appreciate political necessity and delicate policy issues in humanitarian, development, and peacebuilding work and the application of principles to programming.</span></p><br></li><li><span>Acting as focal point for information/experience sharing with and among NGOs on relevant issues including managing NGO Forum and INGO membership, contact lists and mailing lists</span></li><li><p><span>Manages the Secretariat staff and consultants. Ensure responsiveness to staff, ready to support them as needed, an advocate for staff well-being.</span></p><br></li><li><p><span>Ensures the development of and compliance with procedures for the Forum and ensure compliance with and adherence to JIF approved policies and procedures and to and donor policies, guidance, and procedures.</span></p><br></li></ul><p><span>•Fundraise for the JIF, in coordination with the SC, to ensure sufficient funds to maintain operations of the Forum.</span></p><br><p><span><strong>What you will bring</strong></span></p><br><ul><li><p><span>Undergraduate/postgraduate qualifications in international relations, political science, development or other relevant field.</span></p><br></li><li><p><span>5+ years of experience in a protracted crisis or post-conflict setting with an INGO in senior management role (e.g. Country Director or similar levels). Additional experience working in a coordination role in not only a humanitarian but a development setting is preferred.&nbsp;</span></p><br></li><li><p><span>Proven high profile management, coordination and strong advocacy experience in conflict-affected countries in humanitarian context.</span></p><br></li><li><p><span>Demonstrated communication, leadership skills, interpersonal and negotiation/diplomatic skills.</span></p><br></li><li><p><span>Documented skills in developing proposals, budgets and reports and familiarity with alternative funding modalities.</span></p><br></li><li><p><span>Knowledge of international humanitarian law and humanitarian reform is a plus, and demonstrated knowledge of humanitarian architecture, the UN system, and development coordination and familiarity with HDP Nexus contexts, Durable Solutions, and Localization.</span></p><br></li><li><p><span>Strong understanding of protection and conflict sensitivity.&nbsp;</span></p><br></li><li><p><span>Understanding of internal NRC operational and administrative system is an asset.</span></p><br></li></ul><p><span>Please download&nbsp;</span><span>the detailed job description</span><span> to learn more about the position.</span></p><br><p><span><strong>What we offer</strong></span></p><br><ul><li><span>Duty station: Amman, Jordan&nbsp;</span></li><li><span>Duration of contract: Until 31 December 2026&nbsp;</span></li><li><span>Travel: Up to 10%.</span></li><li><span>Salary/benefits: Grade 11 on NRC's grading structure. &nbsp;</span></li><li><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></li><li><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></li></ul><p><span>Find out more about the benefits of working for NRC</span></p><br><p><span>Important information about the application process</span></p><br><ul><li><span>We invite applications from all qualified candidates matching the profile.&nbsp;</span></li><li><span>Please ensure you attach copies of your academic and professional certificates.&nbsp;</span></li><li><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></li><li><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></li><li><span>Submit your application and CV in English, taking care to attach your latest CV.</span></li><li><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></li><li><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></li></ul><p><span><strong>Why NRC?</strong></span></p><br><p><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></p><br><p><span>Watch this short video</span><span>&nbsp;to see NRC in action.</span></p><br><p><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></p><br><ul><li><span>do demanding and professional work, often in challenging contexts</span></li><li><span>join a work culture that empowers every employee to share ideas and take responsibility</span></li><li><span>be part of a welcoming and supportive community committed to human dignity</span></li></ul><p><span>Learn more about NRC</span></p><br><p><span>Learn more about NRC Jordan</span></p><br><p><span>Learn more about the Jordan INGO Forum</span></p><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.&nbsp;<br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.&nbsp;<br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.&nbsp;<br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to:&nbsp;<br> • treat everyone with respect and dignity&nbsp;<br> • contribute to building a safe environment for all&nbsp;<br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)&nbsp;<br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>

<ul><li>Deliver luxury massage and spa treatments with exceptional technique and professionalism</li><li>Ensure the highest levels of cleanliness, presentation, and hygiene within all spa areas</li><li>Maintain treatment records, product usage, and inventory accurately</li><li>Prepare treatment rooms, equipment, and amenities before and after each session</li><li>Uphold palace standards of service, confidentiality, and protocol</li><li>Support the Spa Manager or Supervisor in daily operations and special wellness requests</li><li>Provide a calm, attentive, and personalised experience to every guest</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certification in massage techniques such as Swedish, Aromatherapy, Deep Tissue, Thai, and Hot Stone</li><li>Additional knowledge in facials, body scrubs, or relaxation treatments</li><li>Up-to-date hygiene and safety standards knowledge</li><li>Proven stability in employment – consistent tenure in previous roles</li><li>Superior technical knowledge and hands-on expertise in multiple massage modalities</li><li>Excellent grooming standards with a calm, polished, and approachable personality</li><li>Strong communication and interpersonal skills with a guest-oriented mindset</li><li>Excellent time management and attention to detail</li><li>Positive attitude, patience, and a professional, well-presented appearance</li><li>Culturally sensitive, discreet, and adaptable to royal household standards</li><li>Ability to speak Tagalog or Thai</li></ul>

<p>Key Responsibilities</p><ul><li>Assist in developing web applications using ASP.NET MVC</li><li>Support implementation of user interfaces using HTML, CSS, Bootstrap, and JavaScript</li><li>Work with senior developers to implement backend logic using C#</li><li>Write and maintain basic SQL queries for MS SQL Server databases</li><li>Use Entity Framework for database operations under guidance</li><li>Fix bugs and improve existing application features</li><li>Participate in code reviews and follow development best practices</li><li>Collaborate with team members, including developers, QA, and analysts</li><li>Learn and adapt to project requirements and new technologies</li><li>Assist in testing and debugging applications</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Software Engineering, or related field</li><li>0 2 years of experience in web development (Fresh Graduates are welcome to apply)</li><li>Basic understanding of ASP.NET MVC framework</li><li>Knowledge of C# programming fundamentals</li><li>Basic experience with MS SQL Server and SQL queries</li><li>Familiarity with Entity Framework (basic level)</li><li>Understanding of front-end technologies (HTML, CSS, JavaScript)</li><li>Basic experience with Bootstrap and jQuery</li><li>Understanding of MVC architecture principles</li><li>Ability to use Visual Studio IDE</li><li>Basic knowledge of Git version control</li><li>Strong willingness to learn and improve technical skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i><strong>A little taste of your day-to-day Every day is different, but you’ll mostly be:</strong></i></p><br><p>● Directing daily engineering needs to ensure the right team is always on the right task</p><br><p>● Developing a maintenance programme that creates a safe, secure and comfortable environment for our guests to enjoy</p><br><p>● Overseeing physical operations – from maintenance and repair to security and servicing</p><br><p>● Being flexible to react to ad-hoc duties where we have to unexpectedly pull together to get a task completed</p><br><p>● Supervising a number of maintenance and engineering staff as well as tradespeople and contractors in a large, luxury, resort setting</p><br><p><i><strong>What we need from you</strong></i></p><br><p>● Some college or advanced vocational training</p><br><p>● Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience</p><br><p>● Specialised expertise in plumbing, electrical, mechanical, and carpentry fields</p><br><p>● Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required</p><br><p>● Hotel experience preferred</p><br><p>● Professional certification and licence if required by law</p><br><br> </div>

<p>Deliver work packages within the assigned project scope in a timely and cost-effective manner, ensuring alignment with intended business results and under the guidance of the Project Delivery Manager. Participate effectively in end-to-end Projects Delivery, including planning, execution, monitoring, and closing activities. Support project teams in achieving targeted project outcomes and ensuring smooth transition to steady-state operations. Design and implement solutions to address business problems based on collected business requirements and analysis. Formulate effective action plans and develop value-added communications to support project delivery and stakeholder alignment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Engineering, Information Technology, or a related field.</li><li>2-7 years of experience in partnerships, business development, relationship management, or ecosystem roles preferably in banking, fintech, or consumer sectors.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to manage multiple workstreams simultaneously.</li><li>Excellent communication and stakeholder-coordination skills.</li><li>Knowledge of project management methodologies (Agile/Waterfall is a plus).</li><li>High attention to detail and strong documentation skills.</li><li>Proficiency in MS Office and project management tools.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The ultimate result of the service is the effective design, coordination, and delivery of Digital Impact programmes and initiatives that strengthen UNRWA’s digital ecosystem and contribute to improved digital skills, innovation, and sustainable digital livelihoods for Palestine refugees. The assignment will result in enhanced programme implementation, strengthened partnerships, and improved monitoring and reporting frameworks, enabling evidence-based decision-making, scalability, and alignment with UNRWA’s Digital Transformation Strategy and organizational priorities.<br> Work Location<br>HQA and open for remote consultancy in the UNRWA fields of operations<br> Expected duration<br>Until end of 2027<br> Duties and Responsibilities<br>The Consultant will be responsible for activities described below and assist the Head of IT Partnerships, innovation and Programs Support Section in: a. Digital Impact Programme Management and Coordination • Support the design, coordination, and implementation of Digital Impact programmes and initiatives across UNRWA fields. • Contribute to the development and monitoring of programme workplans, timelines, and deliverables. • Facilitate coordination with internal stakeholders to ensure alignment with Agency priorities and the Digital Transformation Strategy. b. Partnership Development and Stakeholder Engagement • Support the establishment and management of partnerships with private sector, academic institutions, innovation hubs, and development partners. • Assist in preparing concept notes, partnership briefs, and inputs to resource mobilisation efforts. • Facilitate stakeholder engagement and coordination to strengthen the Digital Impact ecosystem. c. Digital Skills, Innovation, and Employment Initiatives • Contribute to the development and implementation of digital skills, upskilling, and innovation programmes targeting Palestine refugees. • Support initiatives related to digital employment, freelancing, entrepreneurship, and emerging technologies. • Assist in identifying opportunities for innovation and integrating appropriate methodologies into programme activities. d. Monitoring, Reporting, and Knowledge Management • Support the development and maintenance of monitoring frameworks, indicators, and reporting tools. • Assist in analysing programme data and preparing progress reports, analytical briefs, and presentations. • Document lessons learned, best practices, and success stories to support evidence-based decision-making. e. Coordination and Team Support • Provide coordination support across HQ and Field Offices to ensure effective programme delivery. • Contribute to knowledge sharing and collaboration within DITID and across departments. f. Other Duties • Perform other related duties as assigned by the supervisor in support of DITID objectives.<br> Qualifications/special skills<br>University degree from accredited educational institution in Digital innovation, information technology, computer science, engineering, business administration, or a related field is desirable. Nature of required experience: o Minimum 6 years of experience of progressively responsible experience in digital innovation, digital skills development, technology for development (T4D), digital livelihoods, youth empowerment, or related areas. o Demonstrated experience in leading and implementing digital skilling, upskilling, innovation, or digital employment programmes. o Proven track record in establishing and managing partnerships with private sector entities, academia, and development organizations. o Experience in curriculum development, training design, monitoring and evaluation, or digital employment facilitation is an asset.<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>CONDITIONS OF SERVICE • The consultancy is based in UNRWA HQA Amman for local candidates with possibility for remote consultancy in the fields of UNRWA operations. • The selected candidate will receive a monthly remuneration that is amounting to JOD 1,190.44 or equivalent in USD for every fully completed month. • The duration of the Contract is until end of 2027, and the possibility of extension is subject to the availability of funds, continuing need and satisfactory performance. • As part of Digital Impact, Technology and Innovation Department (DITID)and digital workspace the role reports to the software engineer and works under the overall supervision of the Head of IT Partnerships, innovation and Programs Support Section.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel’s exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.</p><br><br>Job Description<br><br><p><strong>1. Financial Reporting</strong></p><br><ul><li>You will oversee the daily operations of the Accounting Department, coordinate statutory and tax reporting, manage month-end and year-end closing, and maintain effective internal controls. You will also create a collaborative environment in which colleagues feel trusted, supported and inspired to grow.</li><li>Lead, motivate and develop the Accounting Team, fostering collaboration, accountability and continuous improvement.</li><li>Oversee the daily operations of the Accounting Department, ensuring an accurate and efficient workflow.</li><li>Manage month-end and year-end closing processes in line with the agreed timetable.</li><li>Prepare statutory financial statements and month-end Profit and Loss reports.</li></ul><p><strong>2. Accounts Payable &amp; Receivable</strong></p><br><ul><li>Supervise and review Accounts Payable and Accounts Receivable activities.</li><li>Ensure timely processing of invoices, payments and collections.</li><li>Monitor outstanding receivables and follow up on overdue accounts.</li><li>Ensure proper documentation and approval of financial transactions.</li></ul><p><strong>3. Income Audit &amp; Revenue Control</strong></p><br><ul><li>Review daily revenue reconciliation from Front Office, F&amp;B and other revenue-generating departments.</li><li>Verify cash, credit card and other payment transactions.</li><li>Investigate discrepancies and ensure corrective action is taken.</li><li>Ensure proper controls over hotel revenue and cash handling.</li></ul><p><strong>4. Budget &amp; Cost Control</strong></p><br><ul><li>Assist in preparing the annual budget and financial forecasts.</li><li>Monitor departmental expenses against approved budgets.</li><li>Analyse variances and provide recommendations to management.</li><li>Support effective cost-control initiatives throughout the hotel.</li></ul><p><strong>5. Internal Controls &amp; Compliance</strong></p><br><ul><li>Ensure compliance with hotel policies, accounting standards and financial procedures.</li><li>Assist with internal, external and statutory audits.</li><li>Maintain proper financial records and supporting documentation.</li><li>Identify financial risks and recommend appropriate control measures.</li></ul><p><strong>6. Payroll &amp; HR Coordination</strong></p><br><ul><li>Assist in reviewing monthly payroll and related financial reports.</li><li>Verify payroll-related costs, deductions and supporting documents.</li><li>Work closely with Human Resources to ensure payroll accuracy and compliance.</li></ul><p><strong>7. Inventory &amp; Stock Control</strong></p><br><ul><li>Assist in monitoring food, beverage, operating supplies and other hotel inventories.</li><li>Review inventory reports and investigate significant variances.</li><li>Support regular stock-taking and ensure proper inventory controls.</li></ul><p><strong>8. Team Supervision</strong></p><br><ul><li>Supervise and guide Finance team members in their daily responsibilities.</li><li>Provide coaching and training to improve team performance.</li><li>Ensure work is completed accurately and within established deadlines.</li><li>Promote teamwork and professional standards within the Finance Department.</li></ul><br>Qualifications<br><br><ul><li>A university degree in Accounting, Finance, Economics or a related discipline.</li><li>Significant professional accounting experience, including experience in a senior or team leadership position.</li><li>Excellent knowledge of accounting and tax regulations, particularly VAT, withholding tax</li><li>Practical experience in statutory reporting and managing month-end and year-end closing processes.</li><li>Experience working with external auditors, tax authorities.</li><li>A strong understanding of internal controls, financial compliance and segregation of duties.</li><li>Proven ability to lead, coach and develop an accounting team.</li><li>Excellent analytical, organisational and problem-solving skills.</li><li>Exceptional attention to detail and the ability to meet demanding deadlines.</li><li>Professional proficiency in English.</li><li>Advanced Microsoft Excel skills and experience with accounting systems.</li></ul><br>Additional Information<br><br><p>Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>What You'll Do</strong></p><br><p><strong>Sales &amp;amp; Marketing support</strong></p><br><ul><li>Track leads and opportunities, keep the sales pipeline updated, and ensure timely follow-up.</li><li>Support marketing activity, including coordinating campaigns and content, maintaining a content and publishing calendar, and liaising with vendors or agencies as needed.</li><li>Prepare client-facing materials such as proposals, presentations, and follow-up communications.</li><li>Assist with basic market and competitor research to support commercial decisions.</li></ul><p><strong>Executive support</strong></p><br><ul><li>Work closely with the Managing Partner to capture tasks and requests as they come up — written, verbal, Arabic or English — and turn them into clear, trackable action items.</li><li>Maintain a running log of decisions awaiting the Managing Partner's input, organized so he can review and decide efficiently.</li><li>Prepare concise briefing notes for decisions: what's needed, the context, the options, and a recommendation.</li><li>Follow up and confirm that things are actually completed, rather than assuming they are.</li></ul><p><strong>Task and meeting systems</strong></p><br><ul><li>Maintain a live task board tracking work in progress, backlog, on hold, and completed items.</li><li>Take structured minutes for meetings: decisions made, action items with owners and deadlines, open questions, and follow-ups — and make sure the tracker is updated before a meeting is considered closed.</li><li>Produce regular status reports (daily task log, weekly summary) for the Managing Partner.</li><li>Record status based on confirmed facts only — never guess or assume.</li></ul><p><strong>Knowledge management</strong></p><br><ul><li>Organize meeting notes, company documentation, and standard operating procedures into a well-structured, easy-to-search internal knowledge base.</li><li>Keep a log of open questions that only internal stakeholders can answer, and flag the important ones proactively.</li><li>Help maintain HR and operations policy documentation.</li></ul><p><strong>Digital tools and AI adoption</strong></p><br><ul><li>Support the rollout and day-to-day administration of the company's AI tools (seat management, usage tracking, helping colleagues get started).</li><li>Help maintain simple automations and workflows that remove repetitive manual work — using tools like Microsoft Power Automate and no-code workflow platforms.</li><li>Keep internal guides and documentation for these tools up to date.</li></ul><p><strong>Research and vendor coordination</strong></p><br><ul><li>Carry out basic research tasks (market information, vendor options) using a structured, source-verified approach, and summarize findings clearly with a recommendation.</li><li>Support vendor comparisons: gathering quotes, checking claims, and helping put together a simple comparison summary.</li></ul><p><strong>General operations support</strong></p><br><ul><li>Assist with day-to-day administrative and operational projects across the group's entities as needed.</li><li>Help coordinate with other departments (HR, Finance, Legal, IT) on routine administrative matters.</li><li>Provide backup coverage for colleagues during leave.</li><li>Occasional support with the Managing Partner's personal administrative matters (e.g., renewals, appointments, supplier coordination).</li></ul><p><strong>What We're Looking For</strong></p><br><ul><li>2+ years of professional experience, with a background in sales and/or marketing (agency, corporate, or client-facing environment).</li><li>Experience in a startup environment is a plus.</li><li>A relevant bachelor's degree.</li><li>A fast learner, comfortable moving between different types of work and picking up new tools and tasks quickly.</li><li>Strong organizational skills and close attention to detail.</li><li>Excellent written and spoken English and Arabic.</li><li>Comfortable learning new software and digital tools quickly; genuine interest in AI tools is a plus.</li><li>Discretion and good judgment when handling confidential information.</li><li>A proactive mindset, following through on tasks to completion rather than requiring repeated follow-up.</li><li>Strong writing skills, with the ability to summarize information clearly and simply.</li></ul><p><strong>Tools You'll Work With</strong></p><br><p>Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Power Automate), Excel, Word, Zoho One, and AI tools including Claude — full training provided.</p><br><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>If you would like to know more about the<strong> <span>Global Consulting Bootcamp</span> </strong>Visit:&amp;nbsp;https://caseinpointco.com/global-consultant-bootcamp/<br><span>If you would like to know more about the<strong> <span>MC Club</span> </strong>Visit:&amp;nbsp;https://menaconsultant.com/mc-club/</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Requisition ID #</b></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br>26WD100972<p><b>Position Overview</b></p><br><p>We are looking for a dynamic Manager, Renewals - Territory Accounts to lead a team of Renewals Representatives focused on customer retention, renewal performance, and revenue protection.</p><br><p>Your primary focus will be developing your team to achieve and exceed renewal and revenue targets while delivering a strong customer experience. You will coach the team on renewal execution, negotiation, forecasting, and customer engagement while supporting their professional development.</p><br><p>You will work closely with Territory Sales, Customer Success, Sales Operations, the Channel Team, ecosystem partners, and distributors to drive successful renewal outcomes and identify opportunities for growth and improvement.</p><br><p>This role follows a Sunday through Thursday working schedule and requires working from the designated Autodesk office at least three days per week.</p><br><p><b>Responsibilities</b></p><br><ul><li><p>Manage, coach, and develop a team of Renewals Representatives supporting Territory Accounts</p><br></li><li><p>Achieve and exceed team targets for renewals, customer retention, and revenue</p><br></li><li><p>Motivate the team through regular coaching, renewal reviews, sales skills development, and communication of results</p><br></li><li><p>Own renewal pipeline management and forecasting, ensuring visibility into opportunities, risks, and expected outcomes</p><br></li><li><p>Coach the team to proactively identify renewal risks, overcome customer objections, and successfully close renewals</p><br></li><li><p>Report on team and individual performance, including renewal rates, pipeline progression, forecast accuracy, and revenue attainment</p><br></li><li><p>Partner with Territory Sales and Customer Success to align on customer priorities, health, renewal risks, and growth opportunities</p><br></li><li><p>Work closely with Sales Operations on reporting, forecasting, tools, and process improvements</p><br></li><li><p>Collaborate with the Channel Team, ecosystem partners, and distributors to ensure effective customer coverage and successful renewal execution</p><br></li><li><p>Identify partner or distributor capacity and execution gaps and work with the Channel Team to address them</p><br></li><li><p>Identify expansion opportunities within renewing accounts and coordinate with the appropriate sales teams</p><br></li><li><p>Develop team members for the next step in their careers through regular coaching, feedback, and development planning</p><br></li></ul><p><b>Minimum Qualifications</b></p><br><ul><li><p>7+ years of experience in sales, renewals, account management, or a related commercial role within a B2B, SaaS, or technology environment</p><br></li><li><p>5+ years of people management experience, preferably leading a quota-carrying or customer-facing commercial team</p><br></li><li><p>Proven experience achieving or exceeding sales, renewal, retention, or revenue targets</p><br></li><li><p>Strong experience in pipeline management, forecasting, and performance management</p><br></li><li><p>Strong coaching and people development skills</p><br></li><li><p>Customer-focused, commercially minded, and adaptive in your leadership approach</p><br></li></ul><p><b>Preferred Qualifications</b></p><br><ul><li><p>Experience supporting high-volume customer segments</p><br></li><li><p>Experience working with channel partners, ecosystem partners, and distributors</p><br></li><li><p>Salesforce or comparable CRM and forecasting experience</p><br></li></ul><p>#LI-IS1</p><br><br><p><span><b><b>Learn More</b></b></span></p><br><p><b><span>About Autodesk</span></b></p><br><p><span>Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.</span></p><br><p><span>We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.</span></p><br><p><span>When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!</span></p><br><p><b><span>Salary transparency</span></b></p><br>Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.<br><p><b>Belonging</b><br>We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: <span><u>https://www.autodesk.com/company/global-belonging</u></span></p><br><br><p><b>In-Person Onboarding and Identity Verification</b></p><br><p>This role may require in-person onboarding and/or in-person ID verification.</p><br><p><b>Are you an existing contractor or consultant with Autodesk? </b></p><br><p>Please search for open jobs and apply internally (not on this external site).</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>What You'll Do</strong></p><br><p><strong>Sales &amp;amp; Marketing support</strong></p><br><ul><li>Track leads and opportunities, keep the sales pipeline updated, and ensure timely follow-up.</li><li>Support marketing activity, including coordinating campaigns and content, maintaining a content and publishing calendar, and liaising with vendors or agencies as needed.</li><li>Prepare client-facing materials such as proposals, presentations, and follow-up communications.</li><li>Assist with basic market and competitor research to support commercial decisions.</li></ul><p><strong>Executive support</strong></p><br><ul><li>Work closely with the Managing Partner to capture tasks and requests as they come up — written, verbal, Arabic or English — and turn them into clear, trackable action items.</li><li>Maintain a running log of decisions awaiting the Managing Partner's input, organized so he can review and decide efficiently.</li><li>Prepare concise briefing notes for decisions: what's needed, the context, the options, and a recommendation.</li><li>Follow up and confirm that things are actually completed, rather than assuming they are.</li></ul><p><strong>Task and meeting systems</strong></p><br><ul><li>Maintain a live task board tracking work in progress, backlog, on hold, and completed items.</li><li>Take structured minutes for meetings: decisions made, action items with owners and deadlines, open questions, and follow-ups — and make sure the tracker is updated before a meeting is considered closed.</li><li>Produce regular status reports (daily task log, weekly summary) for the Managing Partner.</li><li>Record status based on confirmed facts only — never guess or assume.</li></ul><p><strong>Knowledge management</strong></p><br><ul><li>Organize meeting notes, company documentation, and standard operating procedures into a well-structured, easy-to-search internal knowledge base.</li><li>Keep a log of open questions that only internal stakeholders can answer, and flag the important ones proactively.</li><li>Help maintain HR and operations policy documentation.</li></ul><p><strong>Digital tools and AI adoption</strong></p><br><ul><li>Support the rollout and day-to-day administration of the company's AI tools (seat management, usage tracking, helping colleagues get started).</li><li>Help maintain simple automations and workflows that remove repetitive manual work — using tools like Microsoft Power Automate and no-code workflow platforms.</li><li>Keep internal guides and documentation for these tools up to date.</li></ul><p><strong>Research and vendor coordination</strong></p><br><ul><li>Carry out basic research tasks (market information, vendor options) using a structured, source-verified approach, and summarize findings clearly with a recommendation.</li><li>Support vendor comparisons: gathering quotes, checking claims, and helping put together a simple comparison summary.</li></ul><p><strong>General operations support</strong></p><br><ul><li>Assist with day-to-day administrative and operational projects across the group's entities as needed.</li><li>Help coordinate with other departments (HR, Finance, Legal, IT) on routine administrative matters.</li><li>Provide backup coverage for colleagues during leave.</li><li>Occasional support with the Managing Partner's personal administrative matters (e.g., renewals, appointments, supplier coordination).</li></ul><p><strong>What We're Looking For</strong></p><br><ul><li>2+ years of professional experience, with a background in sales and/or marketing (agency, corporate, or client-facing environment).</li><li>Experience in a startup environment is a plus.</li><li>A relevant bachelor's degree.</li><li>A fast learner, comfortable moving between different types of work and picking up new tools and tasks quickly.</li><li>Strong organizational skills and close attention to detail.</li><li>Excellent written and spoken English and Arabic.</li><li>Comfortable learning new software and digital tools quickly; genuine interest in AI tools is a plus.</li><li>Discretion and good judgment when handling confidential information.</li><li>A proactive mindset, following through on tasks to completion rather than requiring repeated follow-up.</li><li>Strong writing skills, with the ability to summarize information clearly and simply.</li></ul><p><strong>Tools You'll Work With</strong></p><br><p>Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Power Automate), Excel, Word, Zoho One, and AI tools including Claude — full training provided.</p><br><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>If you would like to know more about the<strong> <span>Global Consulting Bootcamp</span> </strong>Visit:&amp;nbsp;https://caseinpointco.com/global-consultant-bootcamp/<br><span>If you would like to know more about the<strong> <span>MC Club</span> </strong>Visit:&amp;nbsp;https://menaconsultant.com/mc-club/</span></p><br> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <ul> <li>Welcome customers, understand their beauty needs, and provide personalized product recommendations across fragrance, skincare, makeup, and other beauty categories.</li> <li>Achieve individual sales targets and contribute to the overall store targets through effective selling, cross-selling, and upselling.</li> <li>Build strong relationships with customers and encourage loyalty and repeat visits.</li> <li>Maintain strong knowledge of products, brands, new launches, promotions, and beauty trends.</li> <li>Deliver a high standard of customer service throughout the customer journey and handle customer concerns professionally.</li> <li>Support and guide junior sales team members, sharing product knowledge and selling best practices.</li> <li>Ensure products are correctly displayed, replenished, priced, and presented according to brand and store standards.</li> <li>Monitor stock availability and coordinate with the team on replenishment requirements.</li> <li>Support daily store operations, including opening/closing activities, cash handling where applicable, and maintaining store standards.</li> <li>Participate in product launches, promotional activities, events, and other initiatives aimed at increasing sales and customer engagement.</li> <li>Maintain grooming and professional appearance standards in line with FACES guidelines.</li> <li>Support the Store Manager and supervisors in achieving commercial KPIs and maintaining smooth store operations.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Previous experience in beauty or luxury retail</li> <li>Strong sales and customer-service skills</li> <li>Good knowledge of beauty products</li> <li>Ability to work toward targets</li> <li>The ability to coach or support new team members</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>Responsibilities:</p><p>Regulatory Monitoring &amp; Horizon Scanning</p><ul><li>Monitor legislative and regulatory developments relevant to ICT, cloud, cybersecurity, AI, data protection, and digital services across ZainTECH's operating markets (including UAE, KSA, Kuwait, Bahrain, Jordan, Iraq, and Egypt) and assess their impact on the business.</li><li>Maintain and update the regulatory obligations register / compliance universe, mapping applicable mandates to business lines, legal entities, and owners, and supporting periodic prioritization reviews.</li><li>Prepare regulatory impact assessments, briefing notes, and alerts for the Head of Regulatory Affairs &amp; Compliance, the Chief Legal &amp; Regulatory Affairs Officer, and business stakeholders.</li></ul><p>Licensing &amp; Authorisations</p><ul><li>Manage the lifecycle of licences, registrations, permits, and authorizations required for ZainTECH's activities across its markets (including telecom/ICT licences, cloud service provider registrations, cybersecurity and managed security operations centre licensing, and sector-specific approvals).</li><li>Prepare, submit, and track licence applications, renewals, amendments, and periodic regulatory filings, ensuring deadlines are met and conditions of licence are complied with.</li><li>Assess licensing and localisation requirements for new products, services, and market entries, and advise the business on regulatory feasibility and structuring options.</li></ul><p>Regulator Engagement</p><ul><li>Support day-to-day engagement with sector regulators and authorities across the region (e.g., TDRA in the UAE; CST, NCA, and SDAIA in Saudi Arabia; CITRA in Kuwait; TRA in Bahrain; TRC in Jordan; CMC in Iraq; and NTRA in Egypt), including correspondence, information requests, inspections, and audits.</li><li>Prepare responses to regulatory consultations and support policy advocacy positions in coordination with the Head of Regulatory Affairs &amp; Compliance and, where relevant, Zain Group regulatory teams.</li><li>Build and maintain constructive working relationships with regulators, industry bodies, and local counsel across the region.</li></ul><p>Regulatory Advisory to the Business</p><ul><li>Act as a trusted advisor to sales, presales, product, and delivery teams on regulatory requirements affecting deals and solutions including data residency and localisation, cross-border data transfers, cybersecurity controls, outsourcing rules applicable to regulated clients (e.g., banking and government sectors), and in-country presence requirements.</li><li>Review bids, RFP responses, and contractual commitments for regulatory risk in coordination with the legal team, and advise on regulatory representations, warranties, and compliance clauses.</li><li>Support regulatory due diligence for new ventures, partnerships, acquisitions, and market entries.</li></ul><p>Compliance Operations &amp; Reporting</p><ul><li>Support the design and implementation of compliance frameworks, policies, and procedures that give effect to regulatory obligations, in coordination with the compliance, data protection, and information security functions.</li><li>Track remediation of regulatory gaps and findings, and prepare periodic regulatory compliance reporting for management and governance committees.</li><li>Develop and deliver regulatory awareness and training materials for business teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 7 years of regulatory affairs experience, of which a significant portion must be in the ICT, telecommunications, cloud, or technology sector.</p><p>Demonstrable experience with ICT and technology regulation across the GCC and wider Middle East, including licensing regimes, data protection and data residency laws, cybersecurity regulation, and cloud computing frameworks.</p><p>Established familiarity with regional regulators and frameworks e.g., TDRA (UAE), CST / NCA / SDAIA (KSA), CITRA (Kuwait), TRA (Bahrain), TRC (Jordan), and NTRA (Egypt) and with emerging AI governance instruments in the region.</p><p>Experience managing licence applications, regulatory filings, and regulator relationships; experience in a multi-country or group environment is strongly preferred.</p><p>Fluency in English is required; professional proficiency in Arabic is strongly preferred given the regional regulator landscape.</p><p>Strong analytical and interpretation skills able to translate regulatory text into clear, practical guidance for commercial teams.</p><p>Excellent drafting skills for regulatory submissions, briefing notes, and consultation responses.</p><p>Sound judgement and risk-based prioritisation; able to distinguish material regulatory risk from noise.</p><p>Strong stakeholder management across legal, compliance, business, and group functions, and credibility with regulators.</p><p>Bachelor's degree in Law, or in a relevant discipline (e.g., public policy, telecommunications, engineering) combined with substantial regulatory experience; a legal qualification or postgraduate degree is an advantage.</p>

<p><br></p><p>JOB TITLE: Management Services Officer</p><p>TYPE OF CONTRACT/GRADE: Special Service Agreement / SSA8</p><p>UNIT/DIVISION: Management Services</p><p>DURATION: 3 months</p><p>DUTY STATION: Amman, Jordan</p><p>BACKGROUND AND PURPOSE OF THE ASSIGNMENT:</p><p>To provide support to the delivery of high quality, client-focused, and value for money services pertaining to the Management Services portfolio that enable WFP to deliver food assistance to beneficiaries, in line with WFP s strategy. The Administration Officer will lead and coordinate all logistical, administrative, and operational aspects of the relocation process, including planning, execution, and closure (vacating) of the current office.</p><p>ACCOUNTABILITIES/RESPONSIBILITIES:</p><p>1. Assist with the preparation of Management Services components of WFP s Country Strategic Planning (CSP) and Resource Planning aligned with country and wider WFP s strategies and policies to facilitate efficient and effective service delivery.</p><p>2. Develop and coordinate a comprehensive office relocation plan, including timelines, milestones, and responsibilities; support the needs assessment for the new office (space, furniture, utilities, etc.)</p><p>3. Develop and closely work with the HQ facilities on the business case, cost benefit analysis, accessibility assessment of the new office.</p><p>4. Oversee the complete setup of the new office by managing the installation of furniture, fixtures, and equipment; ensuring all utilities are fully functional; coordinating workspace allocation and office layout implementation; and ensuring compliance with health, safety, and accessibility requirements.</p><p>5. Ensure compliance with lease obligations by overseeing repairs and restoration of the premises and coordinating final inspection with the landlord/building management.</p><p>6. Coordinate with the Head of Unit and senior management on relocation strategy, budget, and approvals;</p><p>7. Collate data and prepare basic analysis to support efficient planning and decision-making.</p><p>8. Assist in the identification of requirements pertaining to resources aiming at efficiency, cost-effectiveness, and timeliness of operations and services.</p><p>9. Maintain working relationships with WFP s internal and external stakeholders, other UN agencies and government entities ensuring relevant exchange of data and identifying areas of potential improved alignment of operations and cooperation.</p><p>10. Provide suggestions for improvements to services and facilities related to Occupational Safety and Health (OSH).</p><p>11. Support a culture of environmental sustainability by role modelling actions that drive sustainability in all activities.</p><p>12. Support the organisation and design of learning initiatives to build capacity of WFP staff and partners to improve their understanding of Management Services regulations, policies, procedures, processes, standards, and systems.</p><p>13. Carry out other MS duties as assigned</p><p>QUALIFICATIONS &amp; EXPERIENCE REQUIRED:</p><p>Education: Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses.</p><p>Experience: At least one (1) year of postgraduate professional experience with an Advanced University degree or First University degree with a minimum three (3) years of postgraduate professional experience.</p><p>Knowledge &amp; Skills: Has some experience and/or training in at least one Management Services line of business (for example management of assets, facilities, fleet, travel, or other). Has experience in deriving insights and conclusions from data, trends, and performance metrics.</p><p>Languages: Fluency in both oral and written communication in English and Arabic</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced University degree in Business/Public Administration, Engineering, or other relevant field relating to office management and administration, or First University degree with additional years of related work experience and/or training/courses.</li><li>At least one (1) year of postgraduate professional experience with an Advanced University degree or First University degree with a minimum three (3) years of postgraduate professional experience.</li><li>Has some experience and/or training in at least one Management Services line of business (for example management of assets, facilities, fleet, travel, or other).</li><li>Has experience in deriving insights and conclusions from data, trends, and performance metrics.</li><li>Fluency in both oral and written communication in English and Arabic</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who Are We❓ We Are Servme!<br> A powerhouse guest experience and CRM platform built for modern hospitality.<br> Born to simplify operations, we offer table and seat management, waitlist, guest profiling, commission-free online bookings, a full marketing suite, and razor-sharp analytics.<br> Purpose-built from the front to the back of the house, Servme seamlessly integrates with telephone systems, point of sale, hotel PMS, payments, and major social platforms like Facebook, Google, and Instagram.<br> We're not just another booking tool — we're the operational brain behind smarter restaurants, cafes, and hotels.<br> And yes, we're growing fast.<br> With a relentless focus on streamlining hospitality, Servme is becoming the go-to guest experience platform in the region and beyond.<br> Ready to serve smarter?<br> That's Servme.<br> The Job in a Nutshell At Servme, growth is driven by execution.<br> This role is not about managing accounts — it’s about closing new business and driving revenue.<br> We’re looking for a high-performing Business Development Manager to own the full SMB sales cycle, from first conversation to signed deal.<br> This is a hands-on, individual contributor role focused purely on pipeline conversion and revenue delivery.<br> What Will You Do❓ This is not a traditional management role.<br> We are looking for a high-intensity, execution-driven Team Lead – SMB Sales (GCC) who can close deals, lead from the front, and drive a team to consistently hit and exceed targets.<br> This is a player-coach role, you will own your own quota while managing and scaling a team of 2–4 Business Development Managers.<br> You are expected to bring structure, discipline, and strategy, while maintaining a strong personal contribution to revenue.<br> Responsibilities: Own and deliver on both team revenue targets and individual sales targets Lead, manage, and push a team of 2–4 SMB sales managers to consistently hit targets Personally close high-value or strategic deals and lead by example Drive a high-performance, high-accountability culture within the team Monitor pipeline health, conversion rates, and sales activity daily Enforce strong CRM discipline, forecasting accuracy, and reporting standards Coach the team on discovery, demos, objection handling, and closing techniques Identify gaps in performance and take immediate corrective action Optimize and refine sales processes, playbooks, and execution strategies Work closely with Marketing and SDR teams to ensure consistent pipeline generation Collaborate with Customer Success for seamless onboarding and retention Provide actionable feedback to Product and Marketing based on market insights What Are We Looking For❓ 5–7 years of experience in SMB sales, B2B sales, or SaaS sales Proven track record as a top performer / closer Experience managing or mentoring sales teams in a high-performance environment Strong ability to drive results through both personal execution and team leadership Experience in scaling sales operations or growing revenue in fast-paced environments Deep understanding of the GCC market and SMB customer landscape Strong skills in negotiation, objection handling, and closing Data-driven mindset with strong focus on pipeline management and conversion optimization Highly driven, competitive, and execution-focused personality Ability to operate under pressure and deliver in a target-driven environment Experience with CRM systems (HubSpot, Salesforce, or similar) Fluency in English and Arabic required (French is a plus) What We Offer You❗ We believe you will love working at Servme!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div>

<div> <p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Security/Loss Prevention Operations</strong> </p> <p> Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.</p> <p> Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.</p> <p> Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.</p> <p> Comply with applicable laws and safety regulations.</p> <p> Follow proper key control guidelines in loss prevention and in the property.</p> <p> Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.</p> <p> Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.</p> <p> Follow Duty of Care process for the protection of guests and employees.</p> <p> Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Implements action plans to monitor and control risk.</p> <p> Monitors all unusual activities in and around the property that would impair the well being of guests and employees.</p> <p> Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial &amp; follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.</p> <p> Oversees and guides the efforts of the Accident Prevention Committee.</p> <p> Oversees first aid program for guests and employees.</p> <p> Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.</p> <p> Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.</p> <p> Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Meet quality standards and customer expectations on a daily basis.</p> <p> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</p> <p> Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.</p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> </p> <p> <br> <strong>Additional Responsibilities</strong> </p> <p> Analyzes information and evaluating results to choose the best solution and solve problems.</p> <p> Develops liaison with local law enforcement and emergency services.</p> <p> Informs and/or updates the executives and peers on relevant information in a timely manner.</p> <p> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p> <p> </p> </div> <div> </div> <p><br></p>

<p><span style="font-size: 11px;">When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout. Operate and Support Store activities. Provide a day out for the whole family. Maintain the communications of the shopping tools for any services and campaigns to be up to date. Secure an easy buying process from home to home. Act as a highly efficient, and staffed, sales mechanism. Show home furnishing solutions full of inspiring home furnishing ideas. You re the first one to meet our customers making sure meeting their wishes and needs. Create a welcoming and efficient shopping environment by maintaining the availability, cleanliness, and good condition of shopping tools (such as trolleys, shopping bags, pencils, measuring tapes, and other customer equipment), ensuring they are accessible in designated locations, reporting maintenance needs, and contributing to smooth customer flow throughout the store. Support customers throughout their shopping journey by proactively engaging with customers to understand their needs, providing clear guidance on the store layout, products, services, shopping tools, and self-service solutions, while offering personal assistance and directing customers to the appropriate co-workers whenever additional support is required. Promote IKEA products and services by informing customers about available solutions, including delivery, assembly, Click &amp; Collect, IKEA Family, financing options, and other relevant services, enabling them to make informed purchasing decisions and enjoy a seamless shopping experience. Contribute to operational excellence and commercial success by supporting commercial activities and in-store events, ensuring operational readiness, collaborating with relevant functions, identifying opportunities to improve customer touchpoints and operational processes, escalating issues when needed, and acting as an IKEA ambassador through friendly, knowledgeable, and proactive customer interactions that create positive first and lasting impressions</span></p><p><strong>Desired Candidate Profile</strong></p><p>Good understanding of Sm land operational routines, including child registration, safety procedures, and capacity control. Knowledge of health, safety, and security procedures to ensure a safe environment for children, families, visitors, and co-workers. Ability to follow Sm land guidelines for child supervision, check-in and check-out procedures, and emergency protocols. Understanding of entrance operations, including welcoming customers, guiding store flow, and supporting a smooth start to the shopping experience. Knowledge of store layout and key store functions to effectively guide customers and answer questions. Ability to use basic store systems and registration tools for Sm land check-in and customer support tasks. Understanding of IKEA customer service standards and tone of voice when interacting with customers and children. Ability to maintain cleanliness, organization, and safety standards in the Sm land play area and entrance zone. Knowledge of crowd management and queue handling to ensure an efficient and comfortable customer flow at the entrance. Ability to identify and respond quickly to customer needs, safety concerns, or operational issues. Understanding of IKEA services and offers to provide basic information and guide customers to the correct department. Ability to work according to IKEA operational routines and standard procedures to ensure consistency and efficiency in daily operations.</p><p>Experience working in a customer service or retail environment is preferred. Experience interacting with children and families, childcare environments, or play areas is considered an advantage. Demonstrated ability to provide friendly, helpful, and customer-focused service. Ability to work in a fast-paced retail environment while maintaining a positive and welcoming attitude. Experience in handling customer enquiries, guiding visitors, or managing reception/entrance areas is an asset. Good communication and interpersonal skills when interacting with customers and co-workers. Ability to work collaboratively within a team and support colleagues when needed. Basic computer and system literacy to support registrations or operational tasks. Strong attention to safety and responsibility, particularly when working with children in Sm land. Ability to follow operational routines and procedures while maintaining efficiency and service quality. Flexibility to work in different store areas and shifts, supporting the overall customer experience.</p>

<p>&nbsp;The holder runs cash, funding, banking, guarantees and payments across all entities and is expected to command that function competently and independently from the outset. From day one the holder owns the banking relationships and approves guarantees within a delegated authority. As the function matures, the role expands further into the strategic treasury work, facility negotiation, deposit strategy and treasury policy, working with the CFO and progressively taking ownership. It suits an established treasury professional ready to lead a group treasury function and grow into Treasury Manager, not someone learning the fundamentals. Key Responsibilities Treasury operations Cash and forecasting : Maintain a clear, current view of cash and overdraft positions across the Group s entities and banks and prepare the rolling cash forecast. Funding: Arrange funds so each entity meets its obligations on time, moving money between accounts as needed. Bank records: Own the bank account register and keep mandates, signatories and records accurate and current. Deposits: Execute fixed-deposit placements, track maturities and keep the deposit schedule current. Bank guarantees: Act as Guarantee Coordinator: log every request, run the pre-submission checks, submit them to the bank, chase to issuance and keep the guarantee register current including expiries and releases. Guarantee approvals : Approve guarantees within a delegated authority set by the CFO, escalating larger or unusual cases in line with the Group guarantee procedure. Banking relationships : Act as the Group s principal day-to-day contact with its banks, managing the operational relationship and coordinating with the CFO on matters of strategy. Accounts payable and payment execution Payment execution: Execute approved payments accurately and on time within the Group s approval framework. Supplier payments : Manage the payment side of the supplier relationship. Reconciliation : Keep the ERP accurate and reconciled for all cash and payment activity. Expanding scope The role is expected to take growing ownership of these areas, in partnership with the CFO and then increasingly independently: Facility negotiation, structuring and pricing of the Group s bank facilities. Deposit and investment strategy, shaping how the Group s surplus cash is placed. Treasury policy and controls, helping build the framework as the function matures. Skills/Experience Education : Degree in finance, accounting or commerce. A professional qualification, or progress toward one such as CTP, ACCA, CMA or CA, is a strong advantage. Experience : At least 8 to 10 years in treasury, in a multi-entity or multi-country group, with a demonstrated record of running treasury operations, not supporting them. Treasury depth: Strong command of cash management, bank account administration, fixed deposits, and bank guarantees or trade finance. Direct experience of facility and rate negotiation and of managing banking relationships is expected. Accounts payable: Confident owning payment calendars, payment runs and ERP reconciliation, and comfortable holding the payment function to a disciplined standard. Systems: Strong ERP and Excel skills. Experience of banking portals and automated payment systems is an advantage. Leadership readiness: Ready to lead a group treasury function and to grow into Treasury Manager as the function and team expand. The person Accurate and disciplined, with the judgement to get details and timing right every time. Trustworthy with money and mandates, and comfortable operating within a clear approval framework. Organized and calm under deadline pressure across many entities and currencies. Clear and professional in English, with banks and suppliers alike. Proactive and commercially sharp, the kind of person who sees an issue coming and brings the CFO the solution, not just the problem. Physical and Mental Requirements: Lifting and Carrying: Ability to lift and carry up to 50 pounds. Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells. Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively. Focus and Multitasking: Ability to maintain focus and multitask effectively. Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments. Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary. About PIPECARE Group: PIPECARE Group offers comprehensive In-Line Inspection Services to identify and size pipeline threats, Utilizing advanced technologies such as Magnetic Flux Leakage, Transverse Field Inspection, Ultrasound, and specialized tools, PIPECARE ensures precise detection and assessment of various pipeline anomalies. What we do: In-Line Inspection Services PIPECARE provides In-Line Inspection Services to locate, identify, and size threats, supporting integrity management requirements. Check out our AI Technology and other cutting-edge technologies by clicking the following YouTube Links: PIPECARE Group - YouTube SMART AI CALIPER - Inspection experience like never befor e Inspection Technologies Magnetic Flux Leakage (MFL): Detects and sizes general corrosion and metal loss anomalies, especially circumferentially oriented. Transverse Field Inspection (TFI): Detects and sizes general corrosion and metal loss anomalies, primarily axially oriented. Ultrasound (UT): Detects and sizes general and other metal loss anomalies with high depth sizing accuracy.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in finance, accounting or commerce. A professional qualification, or progress toward one such as CTP, ACCA, CMA or CA, is a strong advantage.</p><p>At least 8 to 10 years in treasury, in a multi-entity or multi-country group, with a demonstrated record of running treasury operations, not supporting them.</p><p>Treasury depth: Strong command of cash management, bank account administration, fixed deposits, and bank guarantees or trade finance. Direct experience of facility and rate negotiation and of managing banking relationships is expected.</p><p>Accounts payable: Confident owning payment calendars, payment runs and ERP reconciliation, and comfortable holding the payment function to a disciplined standard.</p><p>Systems: Strong ERP and Excel skills. Experience of banking portals and automated payment systems is an advantage.</p><p>Leadership readiness: Ready to lead a group treasury function and to grow into Treasury Manager as the function and team expand.</p><p>The person Accurate and disciplined, with the judgement to get details and timing right every time. Trustworthy with money and mandates, and comfortable operating within a clear approval framework. Organized and calm under deadline pressure across many entities and currencies. Clear and professional in English, with banks and suppliers alike. Proactive and commercially sharp, the kind of person who sees an issue coming and brings the CFO the solution, not just the problem.</p><p>Physical and Mental Requirements:</p><ul><li>Lifting and Carrying: Ability to lift and carry up to 50 pounds.</li><li>Mobility: Must be able to walk and climb to perform duties, including maneuvering within a refinery or plant environment and accessing elevated platforms via ladders and stairwells.</li><li>Communication: Sufficient clarity of speech and hearing, or other communication capabilities, to communicate effectively.</li><li>Focus and Multitasking: Ability to maintain focus and multitask effectively.</li><li>Safety Equipment: Must be able to wear safety equipment as required by the safety department for personal protection, if/where needed in manufacturing environments.</li><li>Personal Mobility and Reflexes: Sufficient personal mobility and physical reflexes, with or without reasonable accommodations, to perform office duties and travel to off-site locations when necessary.</li></ul>

<p>BACKGROUND ON IMPACT AND REACH IMPACT Initiatives is a humanitarian NGO, based in Geneva, Switzerland. The organisation manages several initiatives, including the REACH Initiative. The IMPACT team comprises specialists in data collection, management and analysis, GIS and remote sensing. IMPACT was launched at the initiative of ACTED, an international NGO with headquarters based in Paris and presence in thirty countries. The two organizations have a strong complementarity formalized in a global partnership, which allows IMPACT to benefit from ACTED s operational support in its fields of intervention. We are currently looking for an IMPACT Deputy Country Representative to oversee Programmes for the IMPACT oPt mission. The position is based in Amman with travel to oPt, including Gaza. Supervisor: IMPACT Country Representative Title :IMPACT Deputy Country Representative - Programmes Location: Amman, Jordan with travel to oPt Contract duration: 9 months Start date: ASAP COUNTRY PROFILE The humanitarian situation in the occupied Palestinian territories (oPt) has reached dire levels, particularly in the Gaza Strip, where ongoing hostilities have resulted in mass displacement, the collapse of basic services, and a near-total breakdown of civilian infrastructure. With 2.1 million people affected, access to food, water, healthcare, and shelter remains critically limited. The scale of destruction and access constraints have created an environment where humanitarian needs far exceed available resources. Together, these dynamics have driven acute and widespread humanitarian needs. In the West Bank, violence, displacement, and movement restrictions have intensified since October 2023. Israeli military operations - particularly in northern West Bank refugee camps such as Jenin and Tulkarm - have caused widespread destruction and displaced an estimated 40,000 Palestinians since early 2025. At the same time, escalating settler violence, demolitions, and access restrictions have increased protection risks and contributed to the displacement of Palestinian communities, particularly in Area C. Movement restrictions continue to fragment the territory, affecting the movement of approximately 3.3 million Palestinians and further constraining livelihoods, access to services, and humanitarian operations. Against this backdrop, IMPACT Initiatives is planning a range of research activities to support an evidence- and needs-based humanitarian response. The IMPACT Deputy Country Representative supports the Country Representative in overseeing programmes internally, as well as external representation of IMPACT.</p><p>POSITION PROFILE IMPACT is currently recruiting a Deputy Country Representative to, under the supervision of the IMPACT oPt Country Representative, oversee the programme management of IMPACT oPt. The role will involve oversight of all IMPACT oPt Research Cycles, line management of all Research Managers and Specialists, liaison with and reporting to donors, Human Resource management (recruitment and staff welfare), external engagement (external representation, partnership development, and maintenance), strategy development, through contextual understanding both of the crisis and the coordination structure, as well as striving for team cohesion. This person will be a key member of the IMPACT oPt Senior Management Team (SMT). The position will also at times serve as the Acting Country Representative in the absence of the CR. The position will be based in Amman with regular travel to IMPACT oPt bases.</p><p>RESPONSIBILITIES</p><p>Programmes Oversight and Quality Control • Provide high-level line-management to Research Managers (hereafter RMs), including effective delegation of day-to-day tasks to RMs, and ensuring all team members are fully aware of their job description, duties and responsibilities; • In coordination with the Country Representative, oversee that all Research Cycles and associated datasets are conducted in a timely manner, to IMPACT quality standards, and disseminated to relevant stakeholders, in line with the IMPACT oPt strategy and information needs of humanitarian actors; • Monitor the progress and delays of all Research Cycles across each units and ensure that delays or identified challenges for specific assessments are reported in writing and orally in a timely manner. • Ensuring that RMs are provided the programme management training, support, and resources required to effectively and independently manage their Research Cycles. This includes: • regular follow-up and check-ins to project plan and identify any challenges or bottlenecks; • supporting in building and maintaining external relationships as relevant; • empowering RMs to take personal responsibility for RCs, and proactively identifying areas where they lack the capacity to work independently. Resolve these issues by developing training plans, and supporting RMs in capacity building junior staff; • supporting project focal points as line-managers in developing strong and healthy teams, and maintaining staff welfare. • Review information products, to ensure that products are of high quality and effectively inform target audiences. • Together with the Country Representative, ensure that all team members and hubs are kept up-to-date on key activities, plans, and achievements; Together with the rest of the SMT, ensuring a good work environment and taking active steps to ensure staff welfare and ensure that all teams are working towards common goals. This will include building strong professional relationship, having good visibility of issues in teams through regular check-ins, as well as maintaining a professional, respectful, and supportive tone in the office.</p><p>Training and staff capacity development • Support technical and assessment focal points in developing the capacity of staff, for example by proactively organising trainings and development sessions; • Autonomously identify talent, capacity gaps, and staff who would benefit from specific trainings, particularly amongst national staff, including the Operations Team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent academic qualifications, including a Master's degree in relevant discipline required;</li><li>At least 5 years of relevant working experience in humanitarian, development or related settings, including at least 3 years in a programme management role;</li><li>Excellent team management, coordination, organisational and planning skills required, including ability to manage large workloads, oversee multiple teams and effectively meet deadlines, through an excellent ability to multi-task and prioritise;</li><li>Experience with external engagement (donors, partners and other key stakeholders) required;</li><li>Familiarity with the humanitarian coordination system required;</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities;</li><li>Understanding of processes involved in conducting assessments required;</li><li>Excellent communication and drafting skills required for effective reporting;</li><li>Excellent analytical skills required;</li><li>Experience managing multiple budgets an asset;</li><li>Ability to work independently and manage people remotely required;</li><li>Demonstrable ability to work under pressure and meet competing deadlines required;</li><li>Solution-oriented, flexible, and open-minded, including ability to operate in a cross-cultural environment required;</li><li>Good understanding of the oPt context - past experience in the region is desirable;</li><li>Fluency in English required;</li><li>Ability to operate Microsoft Word and Excel required;</li><li>A sense of curiosity, the drive to improve the humanitarian sector, and ability to see the big picture</li></ul>

<p >&nbsp;</p> <table align="left" border="1" cellpadding="0" cellspacing="0" width="619"> <tbody> <tr> <td > <p><strong>Job Title</strong></p> </td> <td colspan="3" > <p><strong>Senior Education Officer</strong></p> </td> </tr> <tr> <td > <p><strong>Job Grade</strong></p> </td> <td > <p><strong>&nbsp;&nbsp;&nbsp;6</strong></p> </td> <td > <p><strong>Salary</strong></p> </td> <td > <p><strong>1100</strong></p> </td> </tr> <tr> <td > <p><strong>Department</strong></p> </td> <td colspan="3" > <p><strong>Programme</strong></p> </td> </tr> <tr> <td > <p><strong>Reports to</strong></p> </td> <td colspan="3" > <p><strong>Orphans and Child Welfare Coordinator</strong></p> </td> </tr> <tr> <td > <p><strong>Supervisor</strong></p> </td> <td colspan="3" > <p><strong>Orphans and Child Welfare Coordinator</strong></p> </td> </tr> <tr> <td > <p><strong>Location</strong></p> </td> <td colspan="3" > <p><strong>Amman, with frequent travel to the field</strong></p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Islamic Relief Worldwide</strong></p> <p>Islamic Relief Jordan is a country branch of Islamic Relief Worldwide. Islamic Relief Worldwide is an internationally recognized charity (Charity No.: 328158), looking back on nearly 42 years of experience in humanitarian and developmental aid. It was founded in 1984 in Birmingham, UK, in response to the devastating famine in the Horn of Africa. Since then, Islamic Relief has grown into a charity that is active worldwide, putting development projects, emergency aid, and rebuilding projects into action in over 44 countries around the world.</p> <p>Islamic Relief Jordan (IRJ) began its operations in 1997 with orphan’s sponsorship, sponsoring hundreds of orphans living in Jordan. IRJ extended its programs to seasonal projects with Ramadan and Qurbani distributions and In-Kind donations. IRJ has established strong partnership with international non-governmental organization and local one’s strengthening the overall response to the Syria crisis. At the onset of Syria humanitarian crisis in late 2011, IRJ provided emergency response to those affected by violence in Syria and has since then scaled up its capacity and operations with number of 70 staff across the country.</p> <p>IRJ programme department works toward introducing relevant interventions to Jordanians as well as Syrians and Palestinians refugees that would impact their lives and improve their life conditions. IRJ programme act upon IRW mandate and in line with IR-Middle East and Eastern Europe strategy that aims to ensure Safe, dignified and peaceful living conditions for refugees, IDPs and vulnerable groups as well as communities at risk of disasters in the Middle East. IRJ office has expanded with the Syrian crisis Since 2011, reaching more than 200,000 refugees by 2013 with an annual income of 35,000,000 GBP.&nbsp;</p> <p>The department has successfully introduced interventions in a multi-sectors response, being the lead agency responsible for humanitarian assistance in the north of Jordan, reaching more than 80,000 beneficiaries in 2025 and continue providing access to food, health care, cash for shelter and non-food items such as hygiene kits and winterization items in 2021. The programme department is now strategizing the Syrian crisis response in Jordan and working toward a holistic integrated approach with the host community and planning to move toward sustainable development through introducing innovative approaches in education promotion, community development and economic empowerment.</p> <p><strong>Our values and commitment to safeguarding:</strong></p> <p>IRJ is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct; and committed to promoting the welfare of children, young people, adults, and beneficiaries with whom IRJ engages. IRJ expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.</p> <p>The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.</p> <p>All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRJ also participates in the Inter-Agency Misconduct Disclosure Scheme.</p> <p>In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.</p> <p><strong>KEY RESPONSIBILITIES</strong>:</p> <p><strong><u>Project Management&nbsp;&nbsp;</u></strong></p> <ul> <li>Provide technical and strategic guidance to education programmes in alignment with IR strategies, and global education frameworks.</li> <li>Lead and provide technical input into training needs assessments and the development of relevant curriculum.</li> <li>Manage, coach and supervise educate projects staff, enhance staff capacity through training with respect to identified staff needs.</li> <li>Contribute to the successful management of the education projects and managing the implementation of the project’s activities.</li> <li>Track and thoroughly review financial reports to ensure education projects budget is spent on target.</li> <li>Lead and participate in the first level of RH (beneficiary) selection</li> </ul> <p>&nbsp;</p> <ul> <li>&nbsp;Lead the overall planning, implementation, monitoring, and quality assurance of the project, ensuring alignment with the approved proposal, budget, and donor requirements.</li> <li>Ensure effective delivery of project activities,</li> <li>&nbsp;Support the line manager in resource mobilization efforts, proposal development, and project design for future phases.</li> <li>Track implementation progress against implementation plan and indicators, ensuring timely achievement of project outputs and outcomes. Contribute to the development of concept notes and technical inputs for education.</li> </ul> <p><strong><u>Documentation and reporting</u></strong></p> <ul> <li>Ensure projects templates and forms are updated and well documented.</li> <li>Ensure project progress is clearly documented in the database.</li> <li>Work with the monitoring and evaluation team to enhance measurement tools.</li> <li>Prepare monthly reports on the activities and progress of the projects as per IRW templates and requirements.</li> <li>Close monitoring and control over the data collected from beneficiaries, and participated in selection criteria development for beneficiary.</li> <li>Ensure systems regarding database management and security are in place and maintained.</li> <li>Ensure data gathering is done according to the latest sector standards and results of relevant lessons are integrated into the project.</li> <li>Draft initial versions of all required project reports in accordance with donor requirements, including&nbsp;&nbsp;&nbsp;&nbsp; interim and final reports.</li> </ul> <p><strong><u>Staff Management</u></strong></p> <p>&nbsp;</p> <ul> <li>line-manage of education projects staff of the assigned project(s), including day-to-day management, development training, and appraisals, etc.</li> <li>Conduct annual performance evaluation for education team members.</li> </ul> <p>&nbsp;</p> <p><strong><u>Financial Management</u></strong></p> <p>&nbsp;</p> <ul> <li>Manage the budget of the assigned project(s) and ensure all expenses are according to budget and meet IRJ standards about financial management, including accountability and good governance.</li> <li>Review and verify financial reports, payment requests, and supporting documents, including tuition payments, stipends, and training costs.</li> <li>&nbsp;</li> <li>Coordinate closely with Finance and Procurement teams to ensure timely, compliant, and transparent financial processes.</li> </ul> <p>&nbsp;</p> <p><strong><u>Communication and Coordination</u></strong></p> <p>&nbsp;</p> <ul> <li>Develop and maintain appropriate, regular, transparent and supportive communication structures with the assigned project team, IRJ in-country and advisers and other relevant stakeholders (e.g. beneficiaries, ministry of higher education, ministry of education, universities, community leaders, local and national government officials, UN agencies and other NGOs), with the objective of ensuring good cooperation and partnerships.</li> <li>Signing MOUs, working and collaborative with partners and other key stakeholders.</li> <li>Participate in education coordination meetings and other working groups or meetings as required, representing IRJ and feeding back to the staff and Community Development Coordinator on relevant issues.</li> <li>Build and maintain strong networks with local education agencies, universities, and relevant organizations to enhance coordination, learning, and project impact.</li> <li>Ability to communicate and maintain appropriate and productive relations with a range of actors, including children, parents, local and national authorities.</li> </ul> <p>&nbsp;</p> <p><strong><u>Logistics</u></strong></p> <p>&nbsp;</p> <ul> <li>Support the Procurement and logistics activities in regards to the purchasing of supplies and equipment for the project.</li> </ul> <p><strong><u>Quality Management</u></strong></p> <p>&nbsp;</p> <ul> <li>Ensure the project(s) are implemented in line with donor proposals and requirements and in accordance with IRJ, donor, country and international standards i.e. CHS standards.</li> </ul> <p>&nbsp;</p> <p><strong><u>Required Qualification:</u></strong></p> <ul> <li>University degree in Education, sociology, community studies, social sciences, or any other related field.</li> <li>Four to five &nbsp;years of relevant experience, education projects, youth programs, or humanitarian development contexts.</li> <li>&nbsp;</li> <li>Relevant Post graduate studies in the field of project planning and management, public administration, gender studies, proposal writing are considered as an advantage.</li> <li>Practical experience in designing and implementing education projects.</li> <li>Experience in youth skills/employment, (employment or entrepreneurship) is considered an asset.</li> <li>Proven Project Management skills including planning and budget tracking capacities.</li> <li>The ability to think critically and to recommend good solutions to problems.</li> <li>Strong organizational skills.</li> <li>Proven ability to lead a team and being part of a team.</li> <li>Ability to mentor staff to work professionally and verifiably deliver results for project participants</li> <li>Ability to travel independently throughout Jordan, including to rural communities</li> <li>Willingness and ability to work extended hours</li> <li>Fluent in English and Arabic, written and spoken.</li> <li>Advance knowledge of Microsoft Office applications.</li> </ul> <p >&nbsp;</p> <p><strong>Technical knowledge Skills &amp; abilities: </strong></p> <p>&nbsp;</p> <ul> <li>Communication and Analysis skills of the needs</li> <li>Strong team and leadership skills and ability to manage diverse team with different background and skills.</li> <li>Good field experience in emergency and development program management, preferably with non-government organizations.</li> <li>Good knowledge of current humanitarian policy issues and the international humanitarian context.</li> <li>Knowledge of key development/Humanitarian donors engaged in Syrian response programmes (i.e. UNOCHA, SIDA, UNDP, UNHCR,UNICIF etc.), and of procedures, accountability frameworks and best practices.</li> <li>Proven experience in Jordan contexts of Education and higher education sectors including gaps and priorities.</li> <li>Good understanding of international humanitarian principles and standards including CHS, SPHERE, ICRC Code of Conduct etc</li> <li>Report writing, problem solving and leaderships kills.</li> <li>Good understanding of capacity assessment methodologies; excellent ability to identify significant capacity building opportunities and design training programs relevant for graduates.</li> <li>Strong understanding of project cycle management, result-based management and M&amp;E functions.</li> </ul> <p><strong>Personal knowledge Skills &amp; abilities:</strong></p> <ul> <li>Diplomacy, tact &amp; negotiation skills.</li> <li>Able to communicate effectively both oral and in writing with employees at all levels within the organisation and also externally.</li> <li>Willingness to work flexibly and outside normal office hours as and when required for humanitarian emergency response</li> </ul> <p><strong>Developing and maintaining relationships:</strong></p> <ul> <li>Very good team management skills and the ability to lead a team from different background and skills.</li> <li>Very good verbal and written communications skills and the ability to relate to people from all backgrounds.</li> </ul> <p><strong>Managing yourself in a pressured and changing environment:</strong></p> <ul> <li>Demonstrated ability at being flexible and adapt to changing situations.</li> <li>The ability to remain calm while dealing with conflicting priorities and working under pressure.</li> </ul> <p>&nbsp;</p> <p><strong>Operating safely and securely in a humanitarian response:</strong></p> <ul> <li>Relevant experience in implementing security policy/protocols.</li> </ul> <p>&nbsp;</p>